DrivenTo Supportthe Leaven

— Page 6

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…Check My NorthBay, Your Employee Portal, for News in

Real Tim

e…05.10.17

Tears of Joy,Accoladesfor Latest

DAISY Winner

A Day for Wellness!

Guild Honors Its60-year History

Papa Roach StarsTour Cancer Center

Record Number Run/Walk in the Cinco KA brisk morning breeze didn’t deter more than 700 runners, walk-ers and strollers from participating in the third Cinco K Run and Taco Fiesta on Saturday, May 3. NorthBay Healthcare was the presenting sponsor and a good portion of the event’s attendees wore their North-Bay “Your Wellness – It’s Why We’re Here” shirts to show support. For more, see page 18. Soon, see My NorthBay for a photo gallery.

It was with tears and joy that Miranda Cariaga, R.N., accepted

the DAISY award in front of her col-leagues at a Shared

Governance meet-ing at the Green Valley Administra-tion Center April 26.She was nomi-

nated by Magnet Program Director Bar-

bara Rickabaugh, R.N., for her outstanding work with a very ill

Diamond accents glit-tered everywhere: on table-top decorations, on a celebratory cake, and at the center of a commemora-tive pin handed out to every guest who attended the NorthBay Guild’s 60th Anni-versary Appreciation Dinner

See DAISY, Page 17

See PAPA ROACH, Page 14 See GUILD, Page 8

Papa Roach — a world-touring, Grammy-nominated, triple-plat-inum rock band whose members originally hail from Vacaville — broke away from their album promotion schedule on May 3 to visit with NorthBay Cancer Center patients and to attend a special dedication ceremony in

Lauretta Graham accepts a bouquet of roses honoring her lifetime award.

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served as chief fellow. He continued his advanced training in interventional cardiology at UCSF with a second-year focus on peripheral interventions and structural heart disease.

He is board-certified in inter-nal medicine, general and inter-ventional cardiology.

In addition to performing coronary and peripheral interven-tions, Dr. Dehghani is trained in advanced interventional tech-niques such as mitral and aortic valvuloplasty, septal alcohol abla-tion and percutaneous closure of atrial septal defects.

TO REMEMBERDATES

IN THE NEWSPEOPLE

LETTERS

DATES

PEOPLE

NEW FACESWELCOMEWELCOME

LETTERS

Interventional CardiologistJoins Heart & Vascular Center

Two Winners from NorthBay’s Talk

Meet Our New CEO at Open Staff

Jarrod AndersonBio-Medical Equipment Tech IIIPlant MaintenanceNorthBay Medical Center

Carlos BattleyPatient Account Rep. IAmbulatory Patient AccountingNorthBay Healthcare

Wesley HowlandFinancial Analyst IIBudget & Decision SupportNorthBay Healthcare

Ruben YuClinical Nurse IISurgical Unit 1600NorthBay Medical Center

May Open Staff meetings are your chance to meet NorthBay Healthcare’s new President and CEO Konard Jones.

He will present an update on NorthBay construction projects and what’s new for the future.

Here’s your chance to ask questions and bring up any con-cerns you have about NorthBay issues. Meetings are scheduled for:

Monday, May 22Hilborn Admin Bldg. CR 229AB

11 a.m.Tuesday, May 23

VacaValley Hospital Cafe CR8 a.m. l 10 a.m. l 1 p.m.

Thursday, May 25GVAC CR 154

2 p.m.Friday, May 26

NorthBay Medical Center Annex 1 & 2

7:30 a.m. l 10 a.m.

Interventional Cardiologist Hossein Dehghani, M.D., joined NorthBay Medical Group in April. He is the second interventional cardiologist for the Heart & Vas-cular Center.

With more than 10 years in practice, Dr. Dehghani comes from San Antonio Community Hospital in Upland, where he served as medical director and staff interventional cardiologist.

Dr. Dehghani graduated from Jefferson Medical College in Philadelphia in 2004. He trained in internal medicine at Beth Is-rael Deaconess Medical Center, a Harvard affiliate in Boston, where he won the award for the most promising medical research as a resident.

Following his residency, Dr. Dehghani completed a general cardiology fellowship at Tulane University Hospital, where he

Talk of NorthBay Toastmasters

entered the winners circle again in

April. Club member Robin Miller, social

media/online specialist (left),

won first place in Table Topics at the District 39 Division

D contest held in Vacaville on April 27 and Bernard Santos

took second place in the International

Speech contest.

Dr. Hossein Dehghani

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Parkinson’s disease is a pro-gressive disorder of the nervous system that affects movement. The causes, symptoms and latest treatments for this disease will

be the focus when North-Bay Healthcare hosts its next #OurDocTalk live chat on Facebook.

NorthBay neurologist Shahid Rehm-an, M.D., will answer ques-

tions on the disease from 8 to 8:30 a.m. on Wednes-day, May 17, on the NorthBay

Facebook page: Facebook.com/

NorthBayHealthcare.#OurDocTalk is a series of

live Facebook chats designed to connect NorthBay doctors with the community to answer questions on a variety of health issues. Interested followers who visit NorthBay’s Facebook page (Facebook.com/NorthBayHealth-care) will be able to post their questions and comments or send them via Facebook Messenger, and the doctor will reply.

Questions can also be submit-ted in advance to: Robin.Miller@NorthBay.org.

Parkinson’sDiseaseFocus of

#OurDocTalk

MarathonMen Take

Boston!Dr. James Bronk, (left to right) Ed

Ballerini, R.N., senior director and chief

clinical informatics officer and Jerry

Wilcox, director of Diagnostic Imaging,

competed in the Boston Marathon in April and took their

NorthBay Healthcare shirts along for the

ride!

OrthopedicRoundupDr. Andrew Brooks (left) was one of several presenters during an Orthopedic Roundup, organized by Orthopedics Program Manager Cynthia Giaquinto, R.N., for certified nursing assistants. Also offering teaching moments were Dr. Jesse Dominguez, Physical Therapist Mark Rivera and Occupational Therapist Darshna Upadhyaya.

Dr. Shahid Rehman

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First Meeting for New Patient Advisory Group

National Nurse Week began May 6, with nurses throughout our hospitals wearing NorthBay Healthcare T-shirts with pride and will continue through May 15, with a special speaker shar-ing the patient perspective.

The theme for this year’s Nurses Week is “Nursing: The Balance of Mind, Body and Spirit.”

A traditional Day of Remem-brance ceremony provides the opportunity for nurses to pay tribute to a colleague or mentor whose memory is treasured.

The ceremony will be 11:30 a.m. in Annex 3-4 on Friday, May 12, which is the birthday of Flor-ence Nightengale.

Cake celebrating Nurses Week will be served at all Em-ployee Appreciation Meals, today through Friday. (For times and

locations, see Page 7.)

National speaker Marcus En-gel, who was blinded in a tragic accident his freshman year of col-lege, will be the keynote

speaker. After two years of rehab and a multitude of life changes, he has published three books, starting with “After This … An Inspirational Journey for All the Wrong Reasons.”

All NorthBay Healthcare em-ployees, physicians and volun-teers are invited to sign up to attend one of three presentations Mr. Engle will share on May 15 at the Green Valley Administration

Center conference facility. Mr. Engel will offer one-hour

presentations at 8 a.m., noon and 4 p.m. Although the presen-tation is free, Donna requests that everyone who plans to attend sign up in advance, via Cornerstone or e-mail your plan to registration@northbay.org, so she can ensure there is enough seating and refreshments.

One Continuing Education hour will be offered to nurses who register through Cornerstone.

“His topic fits in perfectly with NorthBay’s ‘Eyes on 2020’ stra-tegic plan,” said Donna Dabeck, R.N., manager for nurse recruit-ment and retention. “We will hear his ideas on how we can offer seamless care and instill trust — from the perspective of a former patient.”

Speaker to Share Patient Perspective

Marcus Engel

NURSE WEEK HAS BEGUN!

Members of NorthBay Healthcare’s inaugural Patient and Family Advisory Group (PFAC) include (front left to right) Petra Pohl, Cat Baran, Carolyn Cotton, Wendy Wasserman-Kellogg and (back left to right) Nicole Brocato, Lisa McGee, Cynthia Pouncey, Ronald Schock, Richard Watson, Jennifer Shoemaker and Sandy Piedra. The group met for the first time in March and is scheduled to meet every other month. It is tasked with providing feedback to help NorthBay improve the patient and family experience at our facilities.

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If you’re going to bring in patients to share their hospital experiences, you’d better have some tissues ready.

That was one of many lessons learned during the April Shared Governance meeting, when three patients and a family member shared their very personal experiences with about 85 team

members.Some experiences were very

good, and others not so much.“That’s OK, we want to hear

them all, because that’s the only way we can grow,” explained Rhonda Martin, assistant vice president, Nursing Operations. “As a clinician you’ve got to hear the truth from patients to truly

understand. It’s not always easy, but it’s essential.”

The presentation was part of the Shared Governance group’s effort to embrace NorthBay Healthcare’s “Eyes on 2020” Strategic Plan, especially the pillars of trust and seamless care, explained Traci Duncan, vice president and Chief Nursing Officer. “This process will help us see where the work needs to be done.”

Linda Pryor, Risk Management program manager, was one of three patients to share

her story, which was very

positive, she said.“I am blessed to be here

today and still be a member of the NorthBay Team and grateful for having such compassionate care, advanced medicine, close to home… it is a comfort. It is trusted health care.”

Linda experienced a heart attack and a surgical bypass on four arteries.

“The care I received was seamless,” she told the audience. “The cooperation between all the physicians, nurses, techs, PT, RT, everything went according to the plan, up to my discharge on Christmas Eve.”

Another positive experience was reported by the husband and wife team of Marc and Rita Raymond of Vacaville. Although they were in shock after Marc suffered a heart attack caused by a blood clot, they felt supported through every step of their ordeal, with high praise for the acute care team.

Cynthia Pouncey’s experience was very different. The Clinical Nutrition manager for NorthBay Healthcare fought to hold back

Patient Panel SharesDiverse Experiences

Linda Pryor, Risk Management program manager at NorthBay Healthcare, shares the story of her heart attack and followup care with Shared Governance.

Cynthia Pouncey shares a difficult story with the audience.

Marc and Rita Raymond of

Vacaville share their family’s

experience after Marc suffered

a heart attack, and was treated

and cared for at NorthBay

Medical Center.

See PATIENT, Page 11

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High-speed fun, friendly competition and fundraising were the order of the day on April 27 at Driven Raceway, the indoor go-cart speedway in Fairfield.

That’s when dozens of competitors put the pedal to the metal during the NorthBay Great Race, which for the fifth year in a row raised funds to support the programs of The Leaven, an after-school tutoring program that targets at-risk youth.

The event got underway as veteran NASCAR racer Jim Ing-lebright took to put in a few “hot laps” on the track and set a

time for others to beat.Inglebright said he wouldn’t want to miss

the event. “This is a great local program and it’s all about the kids,” he said. “As a parent, we all want our kids to succeed and be better than we are and it’s programs like The Leaven that help make that happen.”

Racing for Team NorthBay were trauma surgeon J. Peter Zopfi, D.O., Inju-ry Prevention and Outreach Tech-

nician Brenna Benjamin, and NorthBay Healthcare Foundation President Brett Johnson. There were some spinouts, but the team performed well.

Mark Lillis, director of The Leaven, had nothing but praise for the event.

“Events like this are exceptionally important,” he said. “This keeps our center operating and do-ing great things for children.”

NorthBay ‘Driven’to Help the Leaven

Injury Prevention and Outreach Technician Brenna Benjamin (at right) buckles up in preparation for her first race around the track during the NorthBay Great Race at Driven Raceway in Fairfield.

Trauma surgeon J. Peter Zopfi, D.O., races around the track (left) as part of Team NorthBay at the Great Race. The team (below) poses with former NASCAR driver Jim Inglebright (middle) and includes (left to right) Heather Venezio, Trauma program director; Dr. Zopfi; Brett Johnson, NorthBay Healthcare Foundation president; Brenna Benjamin, Injury Prevention technician; and Jerry Wilcox, director of Diagnostic Imaging.

See Videoon Facebook

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NICU Unit Clerk Shares Tortellini Salad Recipe

4 oz. Mixed Greens Salad4 oz. Ricotta Tortellini4 Cherry Tomatoes, cut in half1 oz. Real Bacon Bits2 oz. Champagne vinagrette dressing

Combine all of the ingredients. Dressing can be served on the side or choose your own dressing. Makes 1 serving.

LORRAINE’S TORTELLINI SALAD

Here is the recipe by Lorraine Dinis, Unit Clerk in the NorthBay NICU:

Appreciation Meals Continue Through FridayYes, 2017 Employee

Appreciation meals have begun. If you haven’t indulged yet, it’s not too late.

Today’s meals will take place at NorthBay Medical Center in a tent set up on the patio by Unit 1800. Meals will be 10 a.m. to 1:30, 5 to 6 p.m. and 2 to 3 a.m. on Thursday, May 11.

Meals move to NorthBay VacaValley Hospital on the patio by the cafe from 10 a.m. to 1:30 p.m., and 5 to 6 p.m. on Thursday, May 11, with a late night meal from 2 to 3 a.m. on

Friday, May 12.Every NorthBay Healthcare

employee, volunteer and physician need only show their badge for a chicken or steak meal, served by managers during one of the events. The menu will also include both quinoa and fruit salad, a roll, and ice cream for dessert. Cake will also be served in honor of Nurses Week.

Each employee will also receive a Strategic Plan badge reel, emphasizing “Trust, Seamless Care and Independence,” courtesy of

Leadership Academy Five.This year, Kinder’s BBQ will

set up a big tent and catering each meal, under the supervision of NorthBay Healthcare’s Nutrition Services department, reports Kathleen Shafer, Nutrition Services director.

This year’s theme is “Your Wellness: It’s Why We’re Here,” and is featured on gray T-shirts available at most of the meals for a $5 donation to NorthBay Healthcare Foundation.

Watch for coverage in the May 26 issue of FYI.

A family favorite will be featured on the menu at the VacaValley Hospital Café every Wednesday this month, thanks to a NorthBay NICU clerk and a home cooking supply party held years ago.

Lorraine Dinis, NICU unit clerk/nurse assistant, is the May winner of the monthly recipe contest at the café. Her Tortellini Salad is a family favorite she learned from her mom.

“My mom learned this recipe from a Pampered Chef party a long time ago,” she explained. “We always use it as a pot luck dish or a side dish for family barbecues.”

Kerry Harris, food service man-ager at VacaValley said, “The staff loved the simplicity of the recipe and the refreshing mix of fresh greens and pasta, guaranteed to wow your taste buds.”

The winning entry means Lor-raine gets a free meal at the café and her recipe will be featured each Wednesday in May on the menu.

Entries for the June contest are being accepted. To enter, e-mail a recipe by May 17 to: vaca-valley.recipes@NorthBay.org and then watch the NorthBay Face-book page (Facebook.com/North-BayHealthcare) where the winner will be announced May 29.

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and Awards Ceremony, held April 24 at the Green Valley Adminis-tration Center.

Guild members were lauded by NorthBay Healthcare’s man-agement team and board mem-bers for their decades of devotion and hours of volunteerism, during what also was National Volunteer’s Week.

NorthBay Healthcare President and CEO Konard Jones kicked off the evening’s festivities by honoring the Guild’s early vision-aries. “They went door to door, asking people in our community for donations to build a hospi-tal. In their mind’s eye, they had a dream. There was noth-ing set in stone, no real plans, but a dream. And, you know, it takes teamwork to make a dream work; that’s apropos for this group. You delivered for our com-munity.”

Aimee Brewer, president, NorthBay Healthcare Group, described the group as “valued, dedicated heroes.”

“You are a part of the fab-

ric of NorthBay, the faces that greet people through their care at NorthBay. This is really what makes NorthBay what it is — you give generously of your time, energy and support. We are for-tunate to have such a dedicated group.”

The Guild’s 60th anniversary was also lauded in resolutions, delivered by Solano County Su-pervisor Skip Thomson, and from the offices of California State Senator Bill Dodd and California Assemblymember Jim Frazier.

Then, Guild members did what they have been doing for decades: They donated a year’s

worth of fundrais-ing efforts to manag-ers of many NorthBay Healthcare departments, in the form of two checks totaling $180,000.

The Golf Classic committee presented

the Trauma Department a check for $50,000. It is the sixth year the Guild has pledged to sup-port NorthBay’s trauma program, totaling now more than $225,000 in donations.

Guild members also presented several NorthBay managers with a check for $130,000 to fulfill many items on their depart-ments’ “Wish List.”

During the volunteer recog-nition program, more than 100 volunteers — including a new Life Member — were honored for completing anywhere from 100

Guild ...(From Page 1)

Guild members were pleased to present a check for $50,000 (left) from golf funds to members of the Trauma program, and $130,000 (below) to Wish List recipients.

See GUILD, Page 9

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New Life Member Lauretta Graham

14,500 Hours Pat Dennis Dorothy Hicks 12,000 Hours Ellie Cheechov Lauretta Graham

11,000 Hours Carol Graham

6,500 Hours Marlene Dessel

6,000 Hours Clovis Heath

5,000 Hours Cherie Bauer Bob Panzer

4,000 Hours Barbara Brender Gayle Ratliff Donna Stewart

3,500 Hours Rose Resendez

3,000 Hours Dolores Charles-Sanders 2,500 Hours Beth Cesena Marge Jones Sharen Podzimek Patrick Popola Christine Sia-Escort

2000 HoursTrudy ArmitageZee BenedictLewis McCreaven

1500 HoursLaverta EdwardsLinda FernandezRobin Tolvtvar

1000 HoursDiane ConradDeb Furlow

500 HoursNanci Petullo

100 HoursBetty AustinSandra BreidenthalJasha BucksJanis BunckKim BurkeMaria ButlerBonnie DiMichelePhyllis DimmickClaire GoodearlVince LaNovaraTianna LeeLeslie LeuteneggerClarissa LopezMichael McGeeElizabeth PintoMiriam Ramierz MunosDavid SimecekChanya SirithesJoani ThomasAlexis TyhurstJan WeintraubNicole WhiteKaitlyn Whitney

hours to as many as 14,500 hours of service over the years, according to Lou Lopez, inter-im director of Volunteer Services.

Lauretta Graham received a Life Member Award, far surpassing the milestone of vol-unteering for more than 8,000 hours in 10 years. “Lauretta actually has accumulated 12,000 hours in eight years,” said Lou. “She has been a huge help, especially over the past few months, and is always the first volunteer to pop up and ask if you need anything. She is amazing.”

A special group of Guild volunteers — dubbed “Rare Roses” — received recognition for amassing 500-plus hours of donated time, in just one year.

Hospice volunteers were also thanked for their service by Linda Pribble, volunteer coor-dinator for NorthBay Hospice.

A special video, taped earlier this year, featured employees who showed their appre-ciation through “Three Little Words.” Winners were selected via raffle. Individual winners included Autumn Thacker, R.N., and Cheryl Medeiros, Patient Access Ambassador. Winning team prizes were groups from Trauma and the Cath Lab.

“Reaching 60 years is an incredible mile-stone,” noted Brett Johnson, president, North-Bay Healthcare Foundation at the evening’s

NORTHBAY GUILDSERVICE AWARDS

Guild ... (From Page 8)

RARE ROSES

Volunteers who served 500-plus hours in 2016:

Ellie Cheechov Pat Dennis Lauretta Graham Dorothy Hicks Sharen Podzimek Robin Tolvtvar

“Rare Roses” on hand to accept their awards were (left to right) Ellie Cheechov, Lauretta Graham, Pat Dennis and Robin Tolvtvar.

See GUILD, Page 10

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Danielle Bailey Cherie Bauer Holly Bell Janice Bunck Tina Clay George Daugavietis Deb Dennis Pat Dennis Bonnie DiMichele Lynn Gallagher Christine Gomez Michael Goodwin Mike McGee Sue Noonan Paula O’Connor Nanci Petullo Gloria Queen Jean Whitten Elise Wigton

HOSPICEVOLUNTEERS

conclusion. “When we look forward to the next 60 years, what won’t change? Our gift shops will continue to be run by volunteers, and you as a group will continue to receive sup-port from senior leadership and the Foundation board. What will change?

Guild ... (From Page 9)

Check Out Our‘Three Little Words’Videos OnlineWinners of the raffle for entering the “Three Little Words” video contest were (left to right) Cheryl Medie-ros, Heather Venezio, Kim Williamson, Brenna Ben-jamin and Kiersten Reed. Not present was Autumn Thacker, Jackie Nelson, Margueriette Walker and the rest of the cath lab. Check out all of the videos on My NorthBay, your em-ployee portal.

Jane Hilliard (second from left) holds a “get well” bouquet of flowers presented to her by Guild members (left to right) Pat Dennis, Lauretta Graham and Robin Tolvtvar. Jane is currently on a leave of absence from her position as director of Volunteer Services.

Sharlee Beasley Deb Dennis Paulette DuClair Meir Horvitz Patti Miller Don Schmitz Alicia Tunney Matthew Tunney Ki Welch

PAWS FOR HEALING

VOLUNTEERS

We promise to update the clock display at NorthBay Medical Center,” he said, to laughter throughout the room. “And, we will look for you to help us craft and shape the next 60 years, through your continued in-volvement and engagement.”

Yellow roses were presented by Charla Harrison (left) and Linda Pribble (second from right) to Hospice volunteers (left to right) Cherie Bauer, Paula O’Connor, Nanci Petullo, Pat Dennis, Lynn Gallagher, Gloria Queen and Christine Gomez.

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Patient ...(From Page 5)

tears as she shared how she was struck by a hit-and-run driver as she bicycled on a rural road with her boyfriend last August. Twenty-one surgeries and five hospitals later, she has home- health services, physical therapy, occupational therapy, weekly appointments with outpatient nurses for wound care and many appointments with primary and specialty physicians.

But it was those first weeks after her accident that were the most traumatic.

While struggling to recover from multiple surgeries and painful wounds, she said she often felt that her requests at NorthBay Medical Center were routinely ignored by staff.

“I felt like a burden, a

nuisance,” she told the group. “People didn’t seem to have time for me.”

Even a light-hearted conversation in the hallway between nurses about a recent vacation was upsetting to Cynthia.

“I thought I’d never take a vacation again. I always thought I was empathetic to patients, but no one truly gets it until they are on the other side; until you’re the one lying in that bed, scared, helpless, vulnerable, in pain… sad and even angry.”

She said she asked multiple times for a shower, which she never received from a NorthBay nurse. She had a visitor, a dear friend, who eventually helped her bathe.

Cynthia says doctors told her it was amazing she was still alive, and that obviously God had a plan for her.

“With all the miracles that took place in my survival, and there were many, I have really tried to figure out what that purpose is. So the reason I opened my heart and shared my vulnerabilities with you is because I think my being here today is part of that plan.”

After the session, a line of nurses gathered around Cynthia to embrace her. As they wiped their tears away, they apologized that she’d had a bad experience and thanked her for sharing an obviously difficult story, vowing that they wouldn’t let it happen again to another patient on their watch.

“Sharing these types of stories is an important part of the process,” said Traci. “We appreciate that they’re not easy to hear, and they’re certainly not easy to tell. But it’s important that we’re listening.”

Luis Santana, a Leaven participant, is ready to take off with his kite during the annual Lynch Canyon Kite Festival, which was May 6.

Let’s Go Fly a Kite — With The LeavenWhen Solano Land Trust decided to host its 9th annual

Lynch Canyon Kite Festival May 6, NorthBay Healthcare agreed it would be a great chance for children from The Leaven’s Dana Drive facility to participate. So, with kites and lunch donated by NorthBay, a team of youngsters were able to spend the day, just stringing along.

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Jubilee Tickets Still Available

Employees Take a HikeA group of 28 NorthBay Healthcare employees hit the trail with their families and enjoyed a beautiful hike to Green Valley Falls on April 29. One of the most picturesque places in Solano County, the waterfalls could vie for the title of the most beautiful but secluded areas in the Bay Area.

Ready to go on a wine stroll? To sip, snack and socialize, and to support NorthBay Hospice & Bereavement along the way?

It’s all there at the 30th an-nual Solano Wine & Food Jubilee, to be held on Saturday, May 20, and tickets are still available.

The Harbison Event Center at the Nut Tree in Vacaville will host the event this year, and organizers are taking advantage of the venue’s unique layout to create a special “wine country stroll” experience.

Ticketholders can meander along a wide path that will weave around wisteria-covered arbors and inviting gazebos as it encircles the historic Harbison House at the site.

Along the way, at every curve in the path, vendors will be waiting to offer bits, bites and sips of their award-winning foods and beverages. Event organizers also plan to create a beer garden experience at the venue.

Ticketholders can also stop by a special area at the venue to see video screens highlighting items in the online Silent Auc-

tion. Volunteers will be waiting to help potential shoppers down-load the NorthBay C2C app that can be used to bid on items. The Jubilee Silent Auction has already opened for bidding and will run through June 3 at NorthBayC2C.org.

Solano Wine & Food Jubilee VIPs — those sponsors who have donated $1,500 and more to cause — will start the evening an hour earlier than general admis-sion ticketholders, at 5:30 p.m. There is still time to become a Solano Wine & Food Jubilee VIP sponsor. Contact Colleen Knight, NorthBay Healthcare Foundation program coordinator at (707) 646-3131 for more information.

The 3-acre site — last open

to the public in 2009 — is large enough to host several entertain-ers, too.

Performing for the crowds this year is local favorite Vino Bandi-tos, fronted by John Young, 95.3 KUIC DJ, between 5:30 p.m. and 8:30 p.m. Entertainment pauses at 9 p.m. for the Jubilee Raffle, when lucky ticket holders learn if they get to take home a brand new car, or one of several cash prizes. Then the Time Bandits take the stage out at the Nut Tree Pavilion at 9:15 to get ev-eryone up and dancing.

General admission tickets are $75 each for those ages 21 and up, and can be purchased through Eventbrite for a nominal fee by going to www.wineandfoodjubilee.org, or to www.northbayC2C.org. Tickets are $125 on the day of the event, if still available.

Jubilee raffle tickets are $50 each, or buy two and get the third for free. The top prize is a choice of a 2017 Nissan Al-tima, 2017 Buick Verano or 2017 Hyundai Sonata, courtesy of local

See JUBILEE, Page 15

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Big DrillTeaches

PowerfulLessons

Flown in by CHP helicopter, the Rio Vista High School student was unresponsive as NorthBay’s trauma team went to work on him.

Trauma Medical Director and surgeon J. Peter Zopfi, D.O., directed his team with precision but it wasn’t good. “I think we’ll have to call it,” he said after several minutes. “OK. Time of Death 11:07.”

Thankfully, it was just a drill and the student was perfectly fine. It was all part of the Every 15 Minutes program, which brings together high schools, first responders and medical personnel to drive home the message: Don’t drink and drive.

Heather Venizio, Trauma Program director, noted that the Trauma team has participated in the Every 15 Minutes program several times in the past and used the April 27 event as a training drill.

“It gives us a chance to prac-tice,” she explained. “We do everything we would normally do in such a case.”

In this case, the scenario in-volved an accident involving two vehicles. The student “patient,” Anthony Ricketts, was portraying a victim injured as a passenger in a vehicle hit by the DUI driver.

The hardest part, he noted, was lying under the cover and listening as his mom, Tricia Rem-ington, acted out the grief.

Wiping away his own tears af-

terward, he noted that his family knows first-hand what the ex-perience is like as his father was severely injured in an accident while driving under the influence.

“It’s real to me. I’ve been through these emotions,” he said. “I don’t drink at all ... I’m the designated driver.”

His mother was happy to par-ticipate as well.

“I was all for his participa-tion in this. I didn’t really know how I would feel but it was really emotional,” she said through her own tears. “I never want to ex-perience this in real life… I am so

drained right now.”Dr. Zopfi said the notification

of family members when a child dies is one of the toughest part of the job in emergency medi-cine.

“It’s hard. I have five kids myself and this is every parent’s nightmare,” he said. “You know they are getting good care at a good trauma center but even the best trauma center isn’t going to be able to save someone with the types of injuries he sustained. It is the hardest most difficult thing to have to share that kind of grief with a parent.”

A Rio Vista High School student is rushed to the trauma unit (above) and “treated” by the trauma team (left) as part of the Every 15 Minutes program. The enactment helps drive home the message for students not to drink and drive.

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Jerry Horton (top left) and Jacoby Shaddix meet and chat with patient Linda Nierhake and her husband at the NorthBay Cancer Center. Jacoby (at left) autographs a copy of a Papa Roach CD “FEAR” (Face Everything And Rise) for patient Sally Patton-Poe during a tour of the facility. The tour preceded an event in which the city of Vacaville declared May 3 “Papa Roach Day.”

their honor at Imagine That!, a hands-on learning exploratorium in Vacaville.

Band members Jacoby Shad-dix and Jerry Horton first toured the Cancer Center’s James E. Lawrenz and Heidi Y. Campini Conference Center, where a special exhibit featuring Papa Roach memorabilia is on display. They were greeted by a number of Cancer Center physicians and NorthBay Healthcare Foundation board members before heading up to the Infusion Center.

“Wow, this place is so amaz-ing,” Jacoby said as Teresa Langley, assistant vice president, oncology and neuroscience, led him through the Infusion Center.

And he got a bit of a surprise when he greeted patient Sally Patton-Poe, of Vacaville. It turns out Sally works at the elemen-tary school Jacoby attended and knows his sixth-grade teacher. “Oh wow! Mr. Vanhoy was such a cool guy. He was one of my favorite teachers!”

After signing copies of their “Fear” (Face Everything And Rise) CD for the patients, Jacoby and Jerry were treated to a tour of the pharmacy area and then headed to the first floor for a look at the linear accelerator.

“Everything in this place is so well thought out,” Jerry noted.

Papa Roach ...(From Page 1)

“It’s really incredible.” Both said it was a privilege to

be able to see the finished can-cer center and that visiting and reaching out to the local commu-nity is important.

“We’ve been involved with NorthBay for a few years and be-

ing from Vacaville, we know a lot of people here,” Jerry explained. “It’s just important to give back.”

Jacoby agreed.“You don’t forget your roots

and so it’s great to get back here and see this. It’s just awesome.”

Jacoby and his wife, Kelly, established the Shaddix Family Charitable Fund through North-Bay Healthcare Foundation in 2014, and monies from the fund have been used to support North-Bay Hospice and Bereavement, the NorthBay Cancer Center and numerous children’s educational endeavors and scholarship funds, including a newly opened exhibit at Imagine That!

Imagine That! is where the tour headed after visiting the cancer center. There, Mayor Len Augustine formally proclaimed it Papa Roach Day in Vacaville and the band members met up with an original member Dave Buck-ner. The trio then led the crowd in chanting “Papa Roach! Papa Roach!” before heading off for a private dinner gathering.

Papa Roach band members Jacoby Shaddix

(left center) and Jeremy Horton (right center) check out the

linear accelerator at the NorthBay

Cancer Center along with Heidi

Campini.

15

Health Care Reform Beyond the Politics

NorthBay on Display

auto dealer Rami Yanni. Yanni has four dealerships — Vacaville Nissan, Vacaville Dodge, Vacaville Buick GMC, and Vacaville Hyun-dai — and he has generously supported the Solano Wine & Food Jubilee the past four years.

In addition to the choice of cars as a top prize, $10,000 in cash will also be awarded, ac-cording to Wendy Jackson, raffle chair. There will be 12 winners of $125, 10 winners of $500, one winner of $1,000 and one $2,500 winner. Odds of winning some-thing are about one in 100, as only 2,500 tickets will be sold.

Raffle tickets can be pur-chased by calling (707) 646-3133, purchased with a credit card by fax at (707) 646-3135, or in person at the NorthBay Healthcare Foundation, 4500 Business Center Drive in Fairfield, or Jackson Medical Supply, Main Street in Vacaville.

The event begins at 6:30 p.m. for general admission ticket holders. It is Solano County’s largest and best-attended fund raising event, and it benefits the programs of NorthBay Hospice & Bereavement.

For more information, go to www.northbayC2C.org, www.wineandfoodjubilee.org, or call (707) 646-3131.

Jubilee ...(From Page 12)

Laura McGuire, cardiovascular patient care program man-ager, shows off the NorthBay display at Imagine That!, a hands-on learning exploratorium for children in Vacaville. The display includes a monitor to show body heat and a device that allows visitors to see their heart rates.

NorthBay Healthcare board members, physi-cian leaders, directors and managers got an earful from a senior con-sultant from The Adviso-ry Board, who visited the Green Valley campus last week to report on the state of our industry.

Yulan Egan, a Stanford graduate, outlined a road map to the future faced by hospitals and health systems. She led her audience through the first era of health care reform before shifting her focus to the need to adapt our strategy to the reali-ties of a new marketplace.

For instance, she said, much of what is ahead is pretty similar to what we knew we would need to do:w Radically reduce the cost

structure to be competi-tive;w Establish a

sustainable Medicare risk strategy in an era of declining reimbursement;w Build durable patient

relationships by making consumer loyalty a top priority; andw Restructure the

physician network to manage population health and align with the new health care consumerism movement.

What will happen in Washing-ton with repeal and replace, and further political machinations, will happen, mostly out of con-trol of a local, community-based health system. Therefore, those like NorthBay must focus on be-ing customer-centric, Yulan said. That means concentrating on

consumer value, creating lifetime loyalty from patients and unceas-ingly driving for improvement.

Don’t excessively deliberate on what the competitor is doing, Yulan said. Instead health systems must be fixated on what consumers are looking for in their provider. She cited the topics

See REFORM, Page 19Yulan Egan

16

Safe Patient Handling Program Makes ProgressThe Safe Patient Handling and

Mobility Program (SPHM) made significant progress in 2016, highlighted by the expansion of the Atlas Lift Coach program to coverage 24 hours a day, seven days a week at both NorthBay Medical Center and VacaValley Hospital. Last year the program expanded to the medical group as well.

“In 2016 we began to connect with the outpatient side of the organization to make sure every staff member knows that the SPHM is for all NorthBay employ-ees, not just those in the hospi-tals,” said Linda Pryor, program manager for Risk Management, who co-chairs the committee with Joan Forbush, R.N., director of Accute Care and Clinical Sup-port Services.

Lift coaches provided the

medical group with annual com-pliance training and made recom-mendations for the purchase of SPHM equipment. The medical group now has Golvo Lifts and Sara Stedy sit-to-stand devices.

In both hospitals, lift coaches record every assist and all equip-ment uses on iPads, which record the information on dedicated software. Among the 2016 equip-ment use statistics, bed functions were recorded 20,482 times at NorthBay Medical Center and 4,461 at VacaValley Hospital. The second highest statistic was for use of the WyEast Pink Slip — 10,583 times at NorthBay and 2,185 at VacaValley.

Tasks completed by lift coach-es at NorthBay Medical Center included 8,830 bed repositions and 7,010 boosts in bed. At Va-caValley, those stats were 5,160

and 3,836 respectively.Lift coaches also helped with

the roll out of the Early Progres-sive Mobility Program pilot and Proning Protocol at both hospi-tals.

Since the program began in 2012, staff injuries and workers’ compensation claims have been markedly reduced for most years.

This year the committee is fo-cused on implementing a patient mobility assessment at the bed-side while continuing to enhance patient safety and reduce em-ployee injuries.

“We will continue to not only meet the industry standards, but exceed them by continuing the hard work and effort demon-strated by our team every day,” added Joan.

For a copy of the annual re-port, contact Linda or Joan.

Decorate, Watch Parade, Get Swag!NorthBay Healthcare invites

employees and families to join in the 2017 Fiesta Days celebra-tions, according to Bob Armijo, Human Resources services man-ager/employee relations and parade committee chair.

That starts at 4 p.m. on Friday, May 26, with a party in Vacaville’s Town Square honor-ing the 60th anniversary of Fiesta Days, and its grand marshals through the years. There will be music, food, fun, and an opportu-nity to help decorate NorthBay’s parade float.

The parade entry this year will feature NorthBay Healthcare’s purple trauma ambulance pulling a flatbed trailer hosting about a dozen former Fiesta Days Grand Marshals.

Employees who bring their

badge to the party will not only get a free drink ticket but will be able to get up to six tickets for a special viewing area along the parade route for the Saturday, May 27, event. Employees will be treated to break-fast food and bever-ages in sun and in shade along the parade route.

Be sure to arrive by 9:30 a.m. to get into the private viewing area.

Those who come to the parade viewing also will receive up to two Fiesta Days carnival admis-sion bracelets, while supplies last. The bracelet entitles the bearer to a day of free rides at

the carnival, which is in Andrews Park.

Employees are encouraged to wear the 2017 NorthBay Healthcare event T-shirt, with the message: “Your Wellness: It’s Why We’re Here!” to both

the parade and the pre-parade party. T-shirts will

be sold for a $5 donation to NorthBay Healthcare Foundation at Employee Appreciation Meals. (See story, Page 7.) The price will go up to $10 at the pre-party where shirts will be sold to employees and the public for a $10 donation to NorthBay Healthcare Foundation.

T-shirts are available in chil-dren’s sizes through Adult XXL.

17

and frightened patient on Unit 1600 at NorthBay Medical Center.

Barbara was rounding on Unit 1600 when she walked into a patient’s room and asked how his experience had been so far.

He immediately responded with praise for his Emergency Department experience, but then quickly pointed out that he believed his nurse, Miranda, had saved his life.

He was suffering septic shock when he arrived, and although his family was there to comfort him, he really thought he might die. Miranda stayed with him for hours while he received fluids and antibiotics.

“He could not say enough about how absolute-ly wonderful Miranda was, saying he would never forget her,” wrote Barbara.

Miranda, who has been with NorthBay Health-care for less than two years, was shocked and stunned to receive the award.

“I remember that patient very well,” she said after the presentation. “I can remember him like it was yesterday. If it weren’t for the great teamwork at NorthBay, I wouldn’t have been able to spend as much time with him. But because I could see he needed it, I asked my team and they helped out.”

Miranda recalled the family was worried and her nursing know-how helped comfort them and give them faith that the patient would get better.

“They could tell I cared,” she said simply. DAISY is an acronym for Diseases Attacking

the Immune System. The award is part of the DAISY Foundation’s program to recognize the super-human efforts nurses perform every day.

Vice President and Chief Nursing Officer Traci Duncan explained to the audience that Miranda’s award is part of an international program that celebrates extraordinary nursing skills and com-passionate care. It was established in 1999 by the family of J. Patrick Barnes, who died of com-plications of an auto-immune disease at age 33. His family was so awestruck by the care and com-passion he received from the nurses, they created the foundation and award program in his honor.

NorthBay joined the DAISY Foundation in De-cember 2015 and presented its first DAISY award the following April.

Several times a year, a nurse or nurses are selected by NorthBay’s DAISY Selection Commit-

tee to receive the award, according to Sandy Piedra, R.N., director of Emergency Services and Joan For-bush, R.N., director of Clinical Support Services and Acute Care, NorthBay’s DAISY program co-coordina-tors.

“We all think that we are just doing our jobs, but we’re not,” said Sandy. “We’re making a difference in the lives of our patients.”

Miranda received a certificate commending her for being an “Extraordinary Nurse” as well as a sculpture called, “A Healer’s Touch,” hand-carved by artists of the Shona Tribe in Africa. In addition, she and her coworkers were treated to cinnamon rolls and a DAISY award banner will be on display in Unit 1600.

More information is available at http:/DAISYfoun-dation.org. Forms to nominate a NorthBay nurse can be found online at NorthBay.org/DAISY.

DAISY ... (From Page 1)

NorthBay Healthcare’s newest recipient of the DAISY award is Miranda Cariaga, R.N., who works on Unit 1600 at NorthBay Medical Center.

18

Cinco K Draws Huge NorthBay ContingentRoughly one-third of the runners signed up to represent NorthBay Healthcare in the Cinco K event showed up for a team photo.

A brisk breeze greeted Team NorthBay members as they readied to run, jog and walk in the third annual Cinco K Run & Taco Fiesta on Saturday, May 6. Many, wearing their “Your Wellness — It’s

Why We’re Here” T-shirts, showed up early enough to join in the team photo, that was captured both on film and by a drone.

In all, more than 290 NorthBay supporters signed up to participate in the event, and the largest NorthBay team was the Pace Makers, according to race organizers.

The event is a fund-raiser for the Fairfield Po-lice Activities League, and

NorthBay Healthcare was the presenting sponsor. In all, more than 710 participants turned out this year, an even larger showing than last year, according to race organizers.

Team NorthBay’s fastest runner was Chris Dalton, an IT systems engineer, who ran the 5K and finished third overall, and first in the adult field with a time of 19.11.

Before the event began, the crowd was warmed up with Zum-ba moves lead by fitness instruc-tors from HealthSpring Fitness. Folklorico dancers entertained Colorful dancers were on hand to celebrate the

Cinco K event.

NorthBay HealthSpring Fitness instructors (above) warmed up the crowd before the event.

See CINCO, Page 19

19

Strategic GiftsAre Coming to

Keep You Focused!

Cinco K ... (From Page 16) Celebration of Life Set for Survivors

NorthBay Cancer Center in-vites cancer survivors and their loved ones to attend Solano County’s 21st Annual National Cancer Survivors Day on Sunday, June 4.

The event will be held from 2 to 5 p.m. outside the NorthBay Cancer Center, 1020 Nut Tree Road on the NorthBay VacaValley Hospital campus in Vacaville.

Guests can enjoy snacks, en-tertainment and keynote speak-ers at the event, which will also feature information about the latest in cancer treatments from NorthBay Cancer Center experts. Several cancer survivors will also offer their reflections during the “Speaking from the Heart” por-tion of program. To attend this free event, survivors should call (707) 624-8140 by May 25 to pre-register themselves and their loved ones. Registration is limited to four guests.

most mentioned by those who review their health care on Yelp: cost, billing, amenities, scheduling, compassion of staff, nursing quality and the state of the facilities.

As health care becomes a consumer-oriented marketplace, hospitals must connect consumers to solutions. That’s because these days more would-be patients are shopping from the comfort of their couches. Online searches and comparisons are more likely to drive consumer choices in the future.

President and CEO Konard Jones told the assembly that he was encouraged to see that the NorthBay strategic plan, “Eyes on 2020,” seems aligned with what Yulan was discussing. “I saw it as we heard the presentation talk about what we need to build — trust, seamless care, independence,” he said.

Reform ... (From Page 15)

runners and spectators throughout the morning, and a number of vendors were on hand, as well.

The event started and ended at the Anheuser-Busch Visitors Center, and participants were rewarded with “2017 Finisher” medallions at the finish line as well as tacos and tickets to enjoy a beer garden experience within the Visitors Center.

The Fairfield Police Activities League will receive approximately $20,000 to support their programs from the fundraiser.

Visit http://www.luckyrabbitevents.com/ckr/files/2016/07/2017-CK-Overall-5K-1.pdffor results.

Leadership Academy Five has a series of special gifts for all NorthBay Healthcare employees, with the goal of making sure everyone keeps the three tenets of our Strategic Plan in focus: Seamless Care, Trust and Independence.

To that end, the first gift has already arrived this week in the form of a badge reel (far right). LA5 members are handing out the reels (one per employee, please!) during Appreciation Meals, which continue through Friday. (See story on Page 7 for details.)

Next will come two other gifts, a pen and a com-pact, reusable tote bag that compacts down when not in use for convenient storage. It features the colorful NorthBay Strategic Plan design emblem.

Both the pen and the tote bag will be distributed by managers to employees, according to LA5 organizers. Watch for a disbursement announcement coming soon.

20

TO REMEMBERDATES

IN THE NEWSPEOPLE

LETTERS

DATES

PEOPLE

NEW FACESWELCOMEWELCOME

LETTERS

05.20.17 Solano Wine & Food Jubilee Nut Tree, Vacaville05.22.17 Open Staff Meeting — Hilborn05.23.17 Open Staff Meetings — VVH Cafe Conference Room05.25.17 Open Staff Meetings — GVAC CR 15405.26.17 Open Staff Meetings — Annex 1&205.27.17 Fiesta Days Parade, downtown Vacaville06.03.17 Sacramento Zoo day with zoo train ride06.06.17 Retirement Plan Meetings — GVAC Room 16206.07.17 Retirement Plan Meetings — VVHP Suite 29006.08.17 Retirement Plan Meetings — NBMC Penn Tab lobby06.24.17 Baseball Game: Giants vs. Mets in SF07.14.17 NorthBay Guild Golf Classic, Mare Island08.12.17 Baseball Game: Oakland As

Studies Show Social’s Growing Impact

Shadow an ExpertNorthBay Healthcare is now

offering job shadowing experi-ences through our new Follow a Healthcare Professional program.

The purpose of this program is to provide anyone interested in professional career development within NorthBay the opportunity to observe other potential career options.

Employees may spend one unpaid day following someone in any given area within NorthBay Healthcare for an observation-only experience.

Please fill out an application to apply on the Career Portal, which can be found on My NorthBay, your employee portal.

By Robin MillerThe number of studies that

show social media’s impact on health care continues to grow.

The internet and social me-dia in particular are changing the way patients access health information, choose their doctors and how health care providers engage with their patients.

A new study from the UK, for example, showed that 43 percent of internet users have now used the web to access health infor-mation, up from just 18 percent in 2007. Alongside official sourc-es, unregulated online forums are becoming go-to spaces for people to discuss conditions and treat-ments, ask questions, and share advice with those who have had similar experiences.

Forbes magazine reported last month that more than 75 percent of Americans use social media to research their symptoms and 90 percent of people aged 18 to 24 told the PricewaterhouseCoopers (PwC) Health Research Institute

that they trust medi-cal info shared on their social feeds. So for Millennials in particular, online stories, blogs, re-view sites and chats aren’t just some-thing interesting to talk about, they are trustworthy sources of medical information.

Forbes reported that as many as 42 percent of people look up social media review sites before choosing a provider or making other health care decisions. And they reported that 41 percent of people indicated that a provider’s social media presence impacts their decision. Think about that for a moment. How NorthBay Healthcare looks online, engages online and shares information on-line can impact how many people choose us as their provider.

That’s why NorthBay, like many health care organizations across the country, is focused on increasing its participation and

engagement online.We’re not alone.

In fact, Forbes noted that the CDC is now encouraging lead-ers in health care to use social media as a tool for reaching the public.

According to the CDC, social media

can be used in:• Educating communities not

being adequately reached;• Offering useful content

where consumers are;• Facilitating real time conver-

sation; and• Improving credibility and

thought leadership.NorthBay is embracing this

concept. We’ve doubled our Facebook following in the past year and our Twitter following has increased sixfold. Log in and check us out! The author is NorthBay Healthcare’s online and social media specialist who writes a monthly blog on social media.