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HYBRID IP COMMUNICATION SYSTEM
TDS SERIESHYBRID IP COMMUNICATION SYSTEM
TDS SERIES
Business & Lodging Solutions
40 to 1280 PORTS
Trust Integrity Innovation
UMS
ISDN
CTI
VPN
VoIP
MobileOffice
GSM/SMS
Bluetooth /Wireless Headset
CallRecord
The TransTel TDS Series is a feature rich telecommunications platform that has the ability to meet today’s needs and the flexibility to grow with your business into the future. A TDS system can accommodate from as few as 10 to more than 1,000 users by adding components to the system as required.
The TDS Series easily incorporates traditional telecommunications needs while also offering advanced interfaces for applications like Voice over IP (VoIP) SIP trunking and VoIP Remote Teleworker for continuity within your business structure.
You may use the TDS Series to seamlessly bring multiple locations together via You may use the TDS Series to seamlessly bring multiple locations together via VoIP networking. Multiple sites can dial each other directly through your own private network. You may also integrate workers into your system by providing them with an IP telephone set or even a soft client for their smart phone.The system is flexible and can accommodate network interfaces to PSTN, ISDN, VoIP Trunks and Stations.
TransTel has a range of Digital Key Phones and IP Telephones that offer many valuable features and benefits. The TDS also supports traditional analog and valuable features and benefits. The TDS also supports traditional analog and wireless phones, and a wide range of contemporary SIP telephones and devices.
The TDS series integrates with many application programs to form a diverse and advanced communication system platform and versatility by design allows the TDS to adapt to future IP enabled technologies for voice, data, and security applica-tions.
A TDS system is a sure investment for any business looking to implement produc-tive and advanced features while preserving growth opportunities for the future.
TDS SERIES HYBRID IP COMMUNICATION SYSTEMThe platform for advanced solutions
The hybrid IP capability of TDS systems allows business team communications to be enhanced and productivity increased. The range of TDS options now available means that your staff can be in contact wherever they are located. Integrated unified voicemail and messaging options allow instant contact and retrieval of messages at will.
TDS IP CTI functionality allows many powerful communication combinations such as TAPI integration communication combinations such as TAPI integration with industry standard CRM systems, hospitality PMS systems, and more.
TransTel in-house software and systems allow other enhancements such as online monitor of call traffic and call accounting, secure access door control, hospitality room phone control, and many more like features.
TDS systems provide your team with the communications TDS systems provide your team with the communications tools to be effective and make a difference to your business.
IP - Based Computer Technology Integration
Application Software To Make You More Productive
Full Voice NetworkingBetween TDS Sites
AccessRouter
AccessRouter
IP - WANVoice + Data
PSTN - ISDN
NotebookSoftphone
3G Smartphonewith SIP client
Wi-FiSmartphonewith SIP Client
CarrierServer
TransTel DigitalKeyphones and other equipment
Enterprise Site n2 Enterprise Site n1Other Enterprise Sites
TDS
TDSTransTel IP38IP Keyphone
NotebookSoftphone
IPDECTWirelessphone
WAP
TransTel IP38IP Keyphones
Remote IP extension phones
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TransTel VoIP Works Anywhere! Anytime!
VoIP Solutions that save costs…increase productivity
SIP Trunking, Remote VoIP Extensions, Networking and more…VOICE OVER IP & VIRTUAL PRIVATE NETWORKING
AMS Call Recording will allow you to record all calls in your organization, as well as individual conversations on demand. There is a growing need for this feature in business today, allowing you to record conversations for coaching and training as well as recording transactions made during the recording transactions made during the course of daily activities. AMS can archive recorded messages to AMS can archive recorded messages to network attached storage devices on your LAN. These messages can be retrieved at a later date and played back as required.
AMS Unified Messaging can forward your Voicemail messages to email in the form of .wav files that can be listened to anywhere. This provides a solution for many business people who are mobile during the day as they are immediately provided with their voicemail delivered via email to their smart phones.
AMS Voicemail is an ideal way to promote efficient business by allowing callers to communicate at times when their call cannot be taken immediately in person. Voicemail has many forms of message waiting notification allowing messages to be retrieved locally notification allowing messages to be retrieved locally or remotely in the most timely way.
AMS advanced Auto Attendant can also be configured for Multi Tenant applications where you may answer incoming calls with different greetings on different time schedules.
AMS advanced Auto Attendant can assist anybusiness in managing inbound calls, by answeringthose sudden influxes of callers at various times ofthe day or allowing callers to direct their call to theright person or department within your organization.The sophisticated design of AMS Auto Attendantincludes a multi-level scripted menu system that canincludes a multi-level scripted menu system that canbe programmed to a 365 day schedule for theultimate in flexible call handling for your business.
AMS offers a number of benefits to any business by providing an advanced schedule based Automated Attendant, Voicemail, Unified Messaging, Call Recording, and many other powerful features.
Advanced Messaging System (AMS)
Features for Business - the TDS Advantage
For mission critical applications like Hospitals, Nursing Homes, Police and Fire Rescue as well as government agencies the TDS 1280 Model can be configured with redundancy options to assure that communications remain possible when either the primary processor (MPU) or power supply should fail. The system will automatically switch to the back up equipment should there be a failure in primary operations, should there be a failure in primary operations, saving valuable down time. The database remains up dated in the back up MPU so that all the service features and call routing are duplicated. Both active and standby systems are identical. Notification is provided to personnel indicating that a redundancy switch took place and they are alerted that service is required to the failed portions of the system.required to the failed portions of the system.
Redundancy
The TransTel TDS provides integrated conference capability for immediate use while on a call. Each conference can include up to 15 members. The TDS also provides advanced conference functionality in the form of Conference Rooms. These Conference Rooms can be accessed internally These Conference Rooms can be accessed internally via intercom facilities or externally where conference members are invited to call a specific number at a specified time. There are 8 Conference Rooms available with up to 15 members per conference. Maximum concurrent conference members supported overall is 30.
Conference Room functionality can be used in Sales Conference Room functionality can be used in Sales for example to allow meetings to be held with remote staff.
Conference Facilities and Conference Rooms
As part of its operating system, the TDS Series provides integrated Automatic Call Distribution(ACD) functionality which is a key component forbusiness whose operation is call centre based.
ACD allows for the queueing of incoming callers with ACD allows for the queueing of incoming callers with distribution to the next available call agent. TDS ACD functionality includes supervisor operators, live reporting via browser based consoles, and many programmable options allowing tailoring of this solution to individual business needs.
ACD functionality requires the presence of a Voicemail ACD functionality requires the presence of a Voicemail card or AMS in the TDS for voice messaging. Should the AMS option be chosen then call recording becomes available, providing a completely integrated call centre solution.
Automatic Call Distribution ... Integrated
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Key Feature Highlights…..cont’
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Front Desk Operations
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Guest Services
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A totally integrated lodging solutionFeatures for Hospitality
Display Features:: :::::: ::::::: :::::::: ::::::: :::: :::::::: ::::::: ::::::: : :::: ::::::: :::::: :::: :::::::::: :::::::::::: :::: L:: ::::::::::: :::::: Ex::::::: N::: :::::::: :L: :: :::::: :: :::::::::: :: :::::::::: ::::::::::: :O L::: G::::: – L::: K:::: :::: ::: :::: :::::::: :::::: N::::::: :::::: :::::: :::::::: & :LF: E:h::::: :::::: :::::::::::: H:::::::: :::w:: ::::: ::::::: W::::: :::::: ::::::::::: N::: :: O:::::: :::::: :: O::::::: :::::fi:::::: ::ft K::::: ::::::: :h::: : :::::: :::::::::::
: : :::::::: Ex::: :::: :q::::::: ::: :: ::q::::: ::: :h:: :::::::.
:::::::: :::: :::::::::::::::: :::: ::: ::::: ::::::::::: ::w::: :::::: :::::: ::::::::::: :::: :::: ::: ::::::::::::::h::: ::::::: & :::: O:::::: ::Ex:::::: O::::::: (:::::-::) :E & : ::::: ::F:::h (O::: L::: ::::: F:::h):H:::: ::::: F:::::: ::::::::H::: G:::::L::: N::::: ::::::::L:::: :::: :::::::L::: ::::::: :::::::::L::: / U::::: Ex:::::::::::::: K::::::::::: ::::: O: H::: :::::: ::::: :::::::::::O:: ::::h :::::::::::::::: / ::::-:: :::::::::::: :::::::::::::::::::: K:::::::::::: ::::::L: HOL: O:::::::::::: ::ff:::::::::: ::::: :::: ::: :::::::: ::::: :::::::::: :::::::::::U::fi:: ::::::::: ::V:::::: ::::::: N::w:::::: : ::: :::::::: :::::: :: :::::: ::::::: U::fi:: ::::::::::V:::: :::: :: : ::: :::::::: :::::: :: :::::::V:::::::: :::::::::: ::W::: U: ::::::: :
System Features: ::::::: :::: ::::::::::::::::::: ::::::::: :::::::: : ::::::::: :::::::: :::: ::::::::: :::: :::::: :::::::: :::::: ::::: :::::: ::::: ::::::: :::::::: ::::: :::::::: U::fi:: ::::::::: V:::: :::::::::: - ::::::::::w:: :::: W::::::::::::::: :::w::-::::::::::::::::: :::: :::: (::::-O:)::::::::: L::: ::::::::::::::: ::::::::::::::: :::: ::::::::::: ::::: L:: :: & O:: ::::: H::: :::: L:::: :::::::::: : :::: :::: ::::::::::::::: F::w:::::: (F::::w ::)::::: :::::::::::: ::::::::: :::::: W:::::::::: :::::::::::::: O:::h::: :: ::: :h::: O::::L: :: :::h Ex:::::: ::: :::::::: :::: :::::::::::: :::: F:::::: ::::: :::::::::: :::::: ::: :::: :::::: w::h::: :::::::::: ::: N::h: :::::::::::: ::::: ::
Design and specifications are subject to change without notice.All brand names and trade marks are the property of their respective owners.P/N: 5703 5306 6001 V02
TransTEL Partner TransTel Communications Inc.1562 Park Lane South, Suite 400Jupiter, Florida 33458, USATel : 561-747-4466 Fax : 561-747-4578Web : www.transtelcommunications.comE-mail : [email protected]
PT. Transindo InfotekWeb : www.transtelindonesia.co.idE-mail : [email protected]
Handsfree, LCD Display, 36 DSS keys / BluetoothHandsfree, LCD Display, 18 DSS keysHandsfree, 18 DSS keys60 Button Direct Station Selection ConsoleHandsfree, Large LCD Display, 22 DSS keys / Bluetooth66 Button Direct Station Selection ConsoleHandsfree, LCD DisplaHandsfree, LCD Display, 10 DSS keysOn Hook Dial, 10 DSS keysHandsfree, LCD Display, 10 DSS keysIP Keyphone, Handsfree, LCD Display, 36 DSS keysIP Phone, Handsfree, LCD Display, 36 DSS keysIP Phone, Handsfree, LCD Display, 18 DSS keysOne Button Doorphone / Mifare Card ReaderAccess Control Phone / Mifare Card ReaderAccess Control Phone / Mifare Card Reader
DK6-36D/BT (DK6-21/BT)
DK6-18D (DK6-31)
DK6-18 (DK6-33)
DK6-DSS
DK2-D/BT (DK2-21/BT)
DK2-DSS
DKDK3-D (DK3-21)
DK3-33
DK7-21
IP38-61
IP37-61
IP37-62
DK-ACP30
DDK-ACP40
*Phone models vary depending upon market. Check with your local representative for models offered.
Keyphone, Console and Access Phone Models:
12.
13.
11.
10.
8. One E1 has 30 outside lines.9. VoIP Slots means available slots for either VoIP trunk, or VoIP extension, interfaces. One VoIP card can have 4, 8, or 16 channels. One 16 channel VoIP card requires 2 VoIP slots. requires 2 VoIP slots. One Voice Service Slot (VMU) has 4 channels Voicemail / 6 channel Auto Attendant. One Voice Service Slot (AMS) has 4 channels / 8 channels for Voicemail / Auto Attendant. TDS1280 system can be offered with TDS1280 system can be offered with MPU and power supply redundancy.
1. Above capacities are shown as maximum figures. Due to the limitation of available slots the exact capacity will be dependent on how many slots are available for each interface.2. Extensions means the maximum number of extensions. of extensions.3. Outside lines means the maximum number of traditional outside lines. That is the combination of : E1 or T1 plus ISDN (BRI, PRI), plus PSTN lines.4. Outside slots means the available slots for PSTN, ISDN, T1/E1, VoIP.5. One ISDN BRI has 2 outside lines.5. One ISDN BRI has 2 outside lines.6. One ISDN PRI has 30 outside lines.7. One T1 has 24 outside lines.
Notes:
1280
16
1280
255
80
255
9696
16
16
160
1280
1280
1280
12801280
1280
32
640
8
640
255
40
255
4848
8
8
80
640
640
640
640640
640
15
560
7
560
255
35
255
4242
7
7
70
560
560
560
560560
560
13
480
6
480
255
30
240
3636
6
6
60
480
480
480
480480
480
11
400
5
400
255
25
200
3030
5
5
50
400
400
400
400400
400
9
320
4
320
216
20
160
2424
4
4
40
320
320
320
320320
320
7
240
3
240
162
15
120
1818
3
3
30
240
240
240
240240
240
5
160
2
160
108
10
80
1212
2
2
20
160
160
160
160160
160
4
80
1
80
54
5
40
66
1
1
10
80
80
80
8080
80
2
64
1
48
32
4
32
66
1
1
4
40
40
40
4040
40
1
40
1
32
32
2
16
66
1
1
4
32
32
32
3232
32
1
Maximum Ports
Cabinets
Extensions
Outside Lines
Trad. Outside Slots
PSTN Lines
ISDN BRIISDN BRI
ISDN PRI
T1 or E1
VoIP Slots
Keyphones
IP Keyphones
Std SIPPhones / DevicesPhones / Devices
SLTs
ACPs
Voice Service Slots
TDS Specification
DK-ACP30 DK-ACP40
IP37-62IP37-61
IP38-61DK7-21
DK2-DSS
DK3-33DK3-D(DK3-21)
DK2-21D/BT(DK2-21/BT)
DK6-DSSDK6-18(DK6-33)
TRANSTEL
DK6-18D(DK6-31)
TRANSTEL
DK6-36D/BT(DK6-21/BT)
TRANSTEL
TDS Cabinet