2021 COOKIE PROGRAM

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Introduction to Cookie Booths ------------------------------------------------ Page 3

Covid-19 Guidelines ------------------------------------------------------------ Page 4

Important Dates ------------------------------------------------------------------ Page 5

eBudde ----------------------------------------------------------------------------- Page 6

Council/My Sales Booths ------------------------------------------------------ Page 7

Alternative My Sales Booths -------------------------------------------------- Page 8

Safety and Etiquette ------------------------------------------------------------- Page 9

Booth Setup Checklist ---------------------------------------------------------- Page 10

Booth Setup ----------------------------------------------------------------------- Page 11

Social Distancing ----------------------------------------------------------------- Page 12

Drive-thru Booths ---------------------------------------------------------------- Page 13

Drive-thru Booth Set Up Examples ------------------------------------------ Page 15

Curbside Booths ------------------------------------------------------------------ Page 17

DIY Tabletop Shield/Sneeze guard ------------------------------------------ Page 18

DIY Face Mask/Coverings ------------------------------------------------------ Page 19

Virtual Booths ---------------------------------------------------------------------- Page 21

No-Contact Deliveries ----------------------------------------------------------- Page 23

Recording Booth Sales ---------------------------------------------------------- Page 22

GSUSA Palm Oil Messaging--------------------------------------------------- Page 24

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A Cookie Booth is a place where Girl Scouts set up a table at a business or other approved public location to sell Girl Scout Cookies. Only registered Girl Scouts are allowed to sell Girl Scout Cookies. Any resale or redistribution of Girl Scout Cookies is unauthorized.

• Girls and troops can sell a lot of cookies in a short period of time because they don’thave to transport boxes to individual homes.

• Girls and troops can reach customers that may have been overlooked or wereunreachable during door-to-door sales.

• Four out of five people will purchase Girl Scout Cookies if asked, but nearly 35% ofpotential customers are never asked!

• Select a location with a lot of “foot traffic.” Weekends are generally the best times.• Take an adequate supply of the best sellers — at least two or three cases each of Thin

Mints, Samoas, Tagalongs, and 1 to 2 cases each of the other varieties.• Make an attractive table display to invite customer interest. Balloons and cookie

costumes are great or girls can choose a theme and "Bling their Booth."• Prepare a troop goal poster and display it at your booth. Customers love to help girls

reach their goals! Update the poster as boxes are sold.• Have a Hometown Hero/Gift of Caring donation sign. Customers who don't want to buy

cookies for themselves like to buy cookies to donate and support the Girl Scouts!• Make safety a priority at all booths.• Girls should wear Girl Scout uniform/Girl Scout T-shirt/member pin and dress for the

weather.

Girls & Parents: Contact your troop cookie manager (TCM) and/or troop leader Troops: Contact your service unit cookie manager (SUCM)Service Unit Cookie Managers: Contact regional product program support specialist

General Questions Girl Scouts of Colorado:1-877-404-5708 or inquiry@gscolorado.org

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• Each booth table will need to have hand sanitizer accessible to troop and customers.• Each booth table will need to have sanitization supplies to wipe down any touch points

between customers.• If using a bin method, bins need to be sanitized between each customer.• Pens should be sanitized after use. Have a jar or bin for used pens to keep them

separate.• Masks will need to be worn at all times at a booth.• Girls and adults should use hand sanitizer between each customer.• Girls and adults should not attend a booth if they are not comfortable being there or if

they do not feel well.

• Troops may build or buy a plastic barrier or sneeze guard to use at a booth. Instructionsto build your own guard can be found near the end of this guide.

• Girls and adults may make or buy face masks. Instructions on how to make your ownface shield are near the end of this guide.

Girl Scouts of Colorado is following the recommendations of the Centers for Disease Control and Colorado Department of Public Health and Environment as we monitor the coronavirus, COVID-19 pandemic.

All Girl Scouts and adults must follow the most current GSCO COVID-19 guidelines in relation to in-person events, including participation in the Girl Scout Cookie Program. For current information, click on the COVID-19 updates banner on the GSCO website.

Click the link or scan the QR code to access the COVID-19 information banner on the homepage of the GSCO website or click on the link: https://www.girlscoutsofcolorado.org/

GSCO In

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Select Council Booths and My Sales Booths begin!

Reminder: My Sales Booths and Council Booths cannot be the same location. No exceptions. See page 7 for a list of Council Booth retailers.

JAN 31

Booth SelectionsWe are planning to go forward with in-person Cookie Booths, along with alternative options. However, those plans are subject to change, based on state and local guidelines around in-person gatherings or interactions due to COVID-19. GSCO understands Girls Scouts have set both individual and troop goals and count on booths to help meet these goals. However, it is not the responsibility of GSCO or its staff to determine which troops have the better goals or booth sites. The selection system in place is the fairest way for troops to reserve council booth locations.

Council Booth selections happen in eBudde. Troop cookie managers (TCMs) should check-in with girls and their families about booth sign-up/participation ahead of making booth selections. Juliette caregivers/parents act as TCMs for their Girl Scout and can also select Council Booth locations. If TCMs need assistance with booth selection, they should contact their service unit cookie manager.

January 25 - Round 1 Booth selection (6:00 p.m. - 11:59 p.m.) – pick 1 boothJanuary 26 - Round 2 Booth selection (6:00 p.m. - 11:59 p.m.) – pick 2 boothsJanuary 27 - Round 3 Booth selection (6:00 p.m. - 11:59 p.m.) – pick 3 boothsJanuary 28 - Round 4 Booth selection (6:00 p.m. - 11:59 p.m.) – pick 4 boothsJanuary 29 - Round 5 Booth selection (6:00 p.m. - Open)

From January 29 until February 8, selection is open with a limit of 100 total booths. On February 8, Council Booth selection opens for the remainder of the program with no limits on number of booths selected.

JAN 25-29

FEB 12

Remaining Council Booths begin and My Sales Booths continue.

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Volunteers can do just about everything they need to do - send communications, manage cookie inventory and track sales - through the eBudde mobile app.

The eBudde app is available in the Google Play store and the App store.

Each year the app is updated and improved so if you have the app from last year,delete the app and download the most recent app.

eBudde

eBudde

eBudde helps power the Girl Scout Cookie Program! It's Little Brownie Bakers online inventory management system that cookie program volunteers use. eBudde is also integrated with the Digital Cookie platform used by girls and their families to help run the Girl Scout's online cookie business.

Logging into eBudde

All cookie program volunteers must be registered for the 2020-2021 membership year, have a current background check, and complete a TCM or SUCM volunteer agreement form. Volunteers will be sent an email with an access link once they are approved in their role and uploaded to eBudde. If you are a new volunteer, you will be asked to create a password. Returning volunteers will be able to log-in with their previous password.

eBudde Resources

eBudde will be available before and during the cookie program. Short tutorial videos will be posted on the GSCO Facebook page and YouTube channel.

Tip sheets, guides and tutorial videos are also available in the eBudde help center, accessible through the eBudde site or go to the Cookie Tech Portal to access VIP eTraining: https://cookieportal.littlebrownie.com/

Scan this QR code and check out eBudde and other volunteer resources on the GSCO Cookie Resources page too.

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Releasing BoothsTCMs/troops should release a booth right away if they know they are not going to be able to work one of their selected booths. The TCM can release the booth from the eBudde dashboard calendar. Once a booth is released, it updates Cookie Finder AND any troop on the waitlist is notified that the booth is available for selection on a first come basis.

What is a Council Booth?GSCO staff coordinates with certain corporations to establish the dates and times they will allow booths at their locations during the Girl Scout Cookie Program. Council booth locations include: GNC, Safeway, City Market, King Soopers, Albertsons, Walmart, Dunkin Donuts, JoAnn Fabrics and Sam’s Club locations in the state of Colorado. These locations are NOT to be contacted by any troop, girl or adult, at any time, for any reason. Select council booths will start as early as January 31. All other council booths will begin February 12 through March 7. Booth selections begin January 25.

Council / My Sales Booths

My Sales Booths

My Sales booths run from January 31 to March 7, 2021. GSCO encourages Girl Scouts to use their creative, entrepreneurial spirit by holding “My Sales” at unique community locations.

How to reserve a My Sales Booth:o Must receive approval from location/managero Caregiver must contact TCM for assistanceo TCM can request a girl/family site in eBuddeo SUCM or PPS approves the site w/in 48 hours of request.

TCMs ask SUCMs to honor requests to add/approve My Sales booths to eBudde after the booth has happened. Doing so means that the TCM can use the booth recorder to distribute cookie sales to girls.

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• Accurate and include the complete address• All information entered should be spelled correctly• Include correct ZIP code

It’s also important for troops to report a change or cancellation and for SUCMs to update the My Sales booth listing.

Customers WANT to support Girl Scouts – please do all that you can to help them find where they can purchase cookies!

• Suggested places to approach: retail businesses closed on Sat/Sun; communitycolleges and other schools; places of worship, office complexes, and banks.

Virtual Booths

• Cookie party style on Zoom or private Facebook page. Girls invite family, friends, andother customers to join the party! Girls talk about their Girl Scout experience andtheir goals, and invite guests to purchase cookies through their Digital Cookiestorefront. Click here to access the Virtual Booth Guide.

• February 1 and after - Troops will be selected through a random process andpromoted through the Cookie Finder. Customers can purchase cookies for donationor to be shipped through a unique troop link.

My Sales / Alternative Booths

My Sales Booths (continued)Pro Tips:In order for general public to find Girl Scouts selling cookies in the Cookie Finder, the information entered in eBudde for My Sales booths must be:

Alternative My Sales Booth Option Examples:

Think outside the cookie box!

Drive-thru Booths

Set-up in large parking lots with good roadside visibility.

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• Do not ask the store manager to mediate conflicts between troops; please contact yourservice unit cookie manager (SUCM) if there is any confusion concerning the booth.

• If two troops show up at the same booth location, the troop with the approved boothconfirmation has priority. If both troops have a report for the same booth (double-checkdate, time and location), the troops should calmly work together to find a solution. Alsonotify GSCO inquiry@gscolorado.org.

• Remember to be considerate, caring, friendly and helpful to sister scouts, customers,and businesses.

• Be polite and friendly; Say THANK YOU to all customers.• Approach customers as they are exiting store.• No running around or shouting at the booth.• No smoking or eating at booth.• Begin packing your booth up 15 minutes prior to your end time; never stay past your

assigned booth time when another troop is waiting to set up.• Always cancel a booth as soon as can if you cannot attend. Another troop can pick it up!

• *There needs to be a minimum of two adults and two girls at every booth table; except,girls in a troop or Girl Scout Juliettes can sell cookies with their own parent/caregiver.

• Never leave the booth unattended.• Girls can never be left alone at a booth for any amount of time or for any reason.• Use the buddy system when using restrooms.• Only Girl Scouts and supervising adults should be at the booth.*These ratio recommendations are guidelines. Number of girls/adults at any booth depends on what works best for the set-up/location. Also, consult current state/county/local coronavirus/COVID-19 guidelines, re: total number of group and households.For example: no more than 10 girls/adults from no more than 2 households.

• Cash is to be kept out of sight at all times. Preferably on an adult in a zippered waistpouch. Adults should assist in handling cash transactions.

• Always have a first aid kit and have a health history form for each girl present.• If someone takes money or cookies, DO NOT attempt to physically retrieve the stolen

items and DO NOT allow the girls to do so. Instead, get a good description of theoffender(s), call police and file a report. Alert store security (if available) as well. Alsocontact GSCO at inquiry@gscolorado.org or 1-877-404-5708. See TCM guide, page 14.

• Girls should never give out their names, addresses, or telephone numbers to customers.• Booths should not be set up on a busy street, intersection or curb.

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Count cookies and money before the booth beginsBring health history forms for all girls presentTable & chairsTablecloth Booth record sheet, pens & clipboardCash box or waist pouch for adult to wearCash for changeBooth confirmation email (also in your eBudde app!)Booth Record sheet (on website Cookie Resources page)Goal chartHometown Hero/Gift of Caring sign (donations for any other purposes, even for the troop, are not allowed)

Troop number displayedGirl Scout attire or cookie costumes Weather ready attire (ponchos, coats, hand warmers, hats, gloves, boots, tissues) First aid kit Wireless phone or device charger Personal protective equipment and hand sanitizer Snow shovel, sand, rock salt might be needed to clear and create traction on snowy/icy ground

Pro tip: note transactions on Booth Record sheet and count cookies before and after.

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• Tablecloth• Each variety of cookie or use cookie menu board• Goal chart• Troop number• Hometown Hero/Gift of Caring donation signage• Pens and clipboard with tally sheet and extra blank paper• Hand sanitizer• Tabletop shield/sneeze guard (DIY instructions near the end

of this guide)

• First aid kit• Money box (if money is not on an adult in a waist pouch)• Extra warming layers/ hand warmers/ inclement weather gear• Beverages• Extra cookies• Handbags, backpacks, personal items• Empty cookie boxes

• Use cookie menu board instead of putting lots of cookies on display.• Add QR codes for nutritional information to signs (www.the-qrcode-generator.com)• Use envelopes to collect money and return change in new envelope• Bin or basket to transfer cookies to customer touch free• Save bags to use for cookie transactions

Minimize Contact Ideas

Go to the GSCO Cookie Resources page for booth

materials to print - incl. the cookie menu board and social distancing signs

Where Do We Set Up?Booths should be set up fifteen feet from the entrance of the store, distanced from vehicle and customer traffic. Store management may also have specific setup instructions to follow. Girls should stay close to the booth throughout the duration of the booth sale.

What Goes On the Table?

What Goes Under the Table?

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Please practice social distancing when interacting with customers. Please do not attend a booth if you are uncomfortable in doing so or if you do not feel well.

• Wear a mask• Wash hands frequently with soap and water and/or use hand sanitizer• Stay six feet away from customers• Utilize credit card transactions as much as possible• Follow your community’s social distancing guidelines• Don’t touch your faceBring masking tape, cones, or some sort of line marker to show where customers should stand. If you have a rectangular table, consider using it lengthwise rather than horizontally.

*To maintain social distancing, it is recommended that there only be two adults andtwo girls at each booth table.Troops may rotate girls throughout their booth shift to give more girls an opportunityto attend a booth.*These ratio recommendations are guidelines. Number of girls/adults at any booth depends on what works best for theset-up/location. Also, consult current state/county/local coronavirus/COVID-19 guidelines, re: total number of group andhouseholds. For example: no more than 10 girls/adults from no more than 2 households.

Get creative. Use a box or bag system to hand off cookies and payment methods. • Bag: Place cookies in bag and place on the table. Back away and let the customer

collect the bag.• Box: Place the cookies in a box or bin and let the customer pick up their cookies out

of the box. You may also use a tool to slide the box toward the customer.

• Post appropriate signage at each booth to alert customers about social distancinginstructions.

• Post mask sign to alert customers that they must wear face coverings while at abooth.

TableTroop Customer

How To Conduct a Socially Distanced

Booth:

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Set up your booth and mark out an area where customers should drive up or park. Make sure you have plenty of signs or even an extra adult to help direct customers where to go.

Consider using stations to limit exposure to customers and touch points. Use Digital Cookie mobile app for Credit Card payments.

Enter HereDrive up orPark hereto order

Pay here Pick upcookies here

*No more than four girls at drive-thru booths. Keeping safety in mind - older girls canapproach vehicles with an adult, but younger girls may not. That said, if you're notcomfortable with having girls approach vehicles at all, then don't have them approach. Girlsmust stay behind their booth table or in a designated area away from traffic and customers.A minimum of two adults are required at every booth. Daisy, Brownie, Junior troops requirean additional two adults that stay with the girls in their designated area, while additionaladults approach vehicles.*These ratio recommendations are guidelines. Number of girls/adults at any booth depends on what works best for the set-up/location. Also, consult current state/county/local coronavirus/COVID-19 guidelines, re: total number of group and households.For example: no more than 10 girls/adults from no more than 2 households.

Booth Approval:All drive-thru booths must be approved by business/property managers and entered into eBudde and approved by SUCM - following the same process as all other My Sales Booths.

How to Conduct a Drive-thru Booth:Just like finding other My Sales booth locations, you may find a location ideal for a drive-thru booth. This could be a business, place of worship, a school or college parking lot, or an open lot or large location where you can set up a driving path. Make sure it’s easily accessible by car and that it can be seen from the road. This is also a great way to conduct a contact-free booth. Just like a regular booth, you will need to get permission from the owner to be there, enter it into eBudde, and have the booth approved before conducting the booth.

Drive-thru Booths

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• Drive-thru booths may need to have additional adults depending on booth setup.• Daisy and Brownie troops must have two adults remain at the table with girls

throughout the duration of the booth, plus additional adults to approach vehicles.• Additional adults must be present to take payment, distribute orders to pickup location,

and to guide traffic.• Should a girl need to leave their table for any reason, two girls and one adult must

accompany girls.• Juniors to Ambassadors may conduct a drive-thru booth with two adults or more.

• Drive-thru sites must have adequate space for table setup and traffic flow.• Drive-thru sites must not interfere with public traffic flow.• Drive-thru sites must not interfere with neighboring business parking.

• Business parking lots closed on Saturday and/or Sunday (i.e. banks)• School/college parking lots• Places of worship parking lots• Vacant store parking lots• Office parking lots

• Drive-thru booths cannot be held after dusk.• Younger girls cannot approach a vehicle. Older girls can approach a vehicle

accompanied by an adult volunteer or caregiver.

*These ratio recommendations are guidelines. Number of girls/adults at any booth depends on what works best for the set-up/location. Also, consult current state/county/local coronavirus/COVID-19 guidelines, re: total number of group and households.For example: no more than 10 girls/adults from no more than 2 households.

Drive-Thru Booth Location Guidelines:

Drive-thru Booths

Safety:Safety is the number one priority. During drive-thru booths, safety measures must be increased. Please abide by the rules outlined here and add additional safety measures relevant to various locations if needed.

*More on Ratios:

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Take Order & Payment ADULT

Order Pickup ADULT

Order Fulfillment GIRLS

1. Cars enter lot - ensure ample space for cars waiting.2. Customer places order with adult.3. Adult takes payment with Digital Cookie app.4. Adult tells girls what the order is - this is a great role for an additional adult. They can

communicate orders with order fulfillment center.5. Girls fulfill order.6. Adult gathers order from fulfillment.7. Adult gives customer their order. This could be contact free in trunk or back seat. Or the

adult can utilize the bin technique.

1. Enter2. Stop (order placement)3. Drive Forward4. Stop (order pickup)5. Exit6. Thank You7. Troop Sign8. Safety cones or improvised barrier for traffic flow and to rope off girl area

• Girls must remain in fulfillment area throughout the duration of booth.• Only older girls can approach a vehicle accompanied by an adult volunteer or caregiver.• *Four adults must be present for Daisy and Brownie booths. Two adults to stay with girls

and two adults to approach cars.• Cars must never impede traffic or business parking.*These ratio recommendations are guidelines. Number of girls/adults at any booth depends on what works best for the set-up/location. Also, consult current state/county/local coronavirus/COVID-19 guidelines, re: total number of group andhouseholds. For example: no more than 10 girls/adults from no more than 2 households.

Straight or Drive-Thru Booth Setup Example:

Steps:

Safety:

Signage:

Drive-thru Booths

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• Customer drives up to Station 1.• Adult volunteer stands 6 feet

away from car and takes cookieorder.

• Volunteer lets Girl Scout knowwhat cookies to have ready atStation 2.

• Customer utilizes basket at endof table to deposit paymentmethod.

• Volunteer asks customer to rollup window while grabbingbasket with payment.

• Volunteer processes paymentand returns change/credit cardback to basket at end of table ofStation 3.

• Customer drives up to Station 2.• Girl Scout will get order ready and place on table.• Customer is asked to open back seat or trunk of car.• Volunteer take order from table and deposits into back

of vehicle and sends customer to Station 3.

• Customer drives up to Station 3.• Customer’s change/credit card

is returned at this station.• After basket is empty and

customer drives away, basket isto be sanitized.

Drive-thru Booth "Horseshoe" Setup Example:

Drive-thru Booths

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X X

OrderFulfillmentGIRLS

Take Order and Payment ADULT

Order Dropoff ADULT

• Girls must remain in fulfillment area throughout the duration of booth.• Only adults and/or older girls with an adult or caregiver may approach vehicles.• *Four adults must be present for Daisy and Brownie booths. Two adults to stay with girls

and two adults to approach cars.• Cars must never impede traffic or business parking.Mark off alternating parking spots to maintain social distancing while approaching vehicles.*These ratio recommendations are guidelines. Number of girls/adults at any booth depends on what works best for theset-up/location. Also, consult current state/county/local coronavirus/COVID-19 guidelines, re: total number of group andhouseholds. For example: no more than 10 girls/adults from no more than 2 households.

Steps:1. Cars enter parking spot.2. Adult takes order or name for pickup.3. Adult processes payment.4. Adult brings order to girls.5. Girls prepare order.6. Adult brings order to customer.Signage:1. Enter2. Park Here for Order Pickup3. Park Here to Place Order4. Thank You5. Troop Sign6. Safety cones or improvised barrier to rope off girl areaSafety:

Drive-thru Booth Curbside Setup Example:

Drive-thru Booths

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Cookie Booth Tabletop Shield/Sneeze Guard Courtesy of Troop 65430 of Highlands Ranch – Lone Tree

SUPPLIES:

24” x 36” plexiglass panels

Sharpie marker Gorilla mounting tape Four Metal shelf brackets per sneeze guard Machine screws/nuts (Six per sneeze guard)

STEP One: Use the pre-drilled holes in the shelf brackets to determine where to drill holes in the plexiglass. Mark with a Sharpie.

STEP Two: Drill the holes in the plexiglass panel. You will want to drill slowly to ensure that the plexiglass does not crack or break.

STEP Three: Once the holes are drilled, attach mounting tape to the shelf brackets to hold them in place on either side of the panel. The plexiglass panel will be sandwiched between the shelf brackets.

STEP Four: Screw the brackets into the holes drilled in the plexiglass using a locking nut to hold the brackets in place. Be careful not to tighten the screw too tight because the plexiglass can crack.

The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2020 Ferequity Inc. WGT_100720

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Steps

Print shape templates on 8x11 paper or draw your own shapes. Cut out pieces and trace them on felt or fabric. Cut out and sew, rather than glue them onto your face mask. Use non-toxic fabric markers to write your name or other message on your mask. Mask can be washed before use for added safety.Tie ribbons, feathers and/or beaded string to the straps of your mask being sure they don’t weigh down the straps and compromise the effectiveness of the mask. Remember to think of safety first.

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Personalize your face masks to celebrate Girl Scout Cookie Season! While working at cookie booths and making contactless deliveries, you can show your love for Girl Scout Cookies with these add-on mask decorations. Use what you have and up-cycle!

Supplies:

Face maskShape templatesNon-toxic fabric markers Ribbons or feathers* ScissorsFeltNeedle and thread, as needed

*We suggest only using materials that can be washed.

DIY Face Mask

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The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2020 Ferequity Inc. WGT_100720

Mask up and make it fashionMake your face mask a fun fashion statement! Girls can follow the instructions below to create their own stylish masks out of a bandana.

For a cool personal touch, girls can add decorations using brightly colored fabric pens and a few ribbons.

Supplies:

Bandana Coffee filter Two hair bands

Steps

Cut coffee filter in half.

Fold bandana in half.

Place coffee filter in center of bandana and fold top and bottom in, overlapping with each fold.

To wear mask, loop the hair bands around your ears, again, being sure to cover both your nose and mouth.

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Thread folded bandana ends through two hair bands, one at each end.

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5 Fold ends into the center.Spread out the top and bottom of the mask to be sure it covers both your nose and mouth.

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Face mask is not approved by the CDC.

Bandana Face Mask

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Virtual Booths

Click here to access the Virtual Girl Scout Cookie Booths

Step-by-step Guide

Girls should read and sign the Internet Safety Pledge on the GSUSA website, or GSCO Cookie Resources page, and check out the information included in the Digital Marketing Tips for Cookie Entrepreneurs and Families and the Supplemental Safety Tips for Online Marketing.

Council Virtual Cookie Booths

National Cookie Link Launches February 1!

This year GSUSA is running a national campaign to encourage and support the 2021 cookie program by creating a national cookie link, or URL. Customers can enter their zip code and search the Cookie Finder to find a troop in their area that is selling cookies! NOTE: customers will have ONLY the options to place an order for shipped or donated when the select a troop URL. TCMs will be responsible equally dividing the troop link cookie sales amongst the girls in the troop.

TCMs can activate their troop URL, direct ship/donate link in Digital Cookie. Once the troop URL link is activated, it will appear in the Cookie Finder on February 1.

Virtual My Sales Booths

Virtual booths—hosted on social media—give girls a way to achieve their sales goals and connect with family, friends, and neighbors. Girls can talk about their Girl Scout experience, their personal, and troop goals. They can also choose to help others in their community, by asking their customers to purchase cookies to donate in support of the troop's local Hometown Heroes or Gift of Caring cookie donations to military personnel. Girls may find that hosting virtual cookie booths for specific groups of customers allows them to discover new ways to take the lead in their cookie business and stay connected through virtual means.

Keeping Girls Safe Online

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• Communicate with customer and coordinate time and location of cookie delivery.• Consider calling or sending a text message when the cookies are "out for delivery" and

a message once they have been delivered.• If customer is new and not family, friend or a neighbor, delivery should be made at a

neutral location rather than at their residence.• Consider scheduling curbside, "trunk" pick ups at a central location and scheduling

customer pick up times to minimize the number of people there at once.• Or - schedule a mini, post-virtual booth, "delivery day" at a central location. Create time

slots for customer pick up to manage the flow of customers picking up cookies.

New this year! Girl Delivery in Digital Cookie/DOC opens on January 17, 2021.

Girl Scouts can host a Virtual Cookie Booth and invite family neighbors, and friends. Girls can talk about cookies, share their goals, and ask their customers to buy their favorite Girl Scout cookies!

Each girl has a unique link to their cookie storefront in Digital Cookie that they can send in an email. Customers can order cookies and can now request girl delivery and have their cookies delivered! Having cookies shipped or purchasing cookies to donate to Gift of Caring are additional options.

No-Contact Delivery Ideas

• Adults should accompany Daisies, Brownies, and Juniors on all cookie deliveries and/or at any scheduled customer cookie pick ups.

• It's recommended that Cadettes, Seniors, and Ambassadors make deliveries with afriend or an adult. Adults should be present at older Girl Scout scheduled customercookie pick ups.

• Remind customers to bring the cookies inside, and not leave them out for too long ontheir porch or in the trunk of their car. Chocolate cookie varieties are very popular! Youdon't want the customer's Thin Mints or Samoas to melt!

• Customer appreciation is key to being a successful Cookie Pro! Find a special way tosay “thank you!” Girls can leave a personalized note with the cookie delivery or send athank you text or email after delivery.

Cookie Pro Tips:

Girls can do contactless deliveries to customers

and earn a custom "Porch Pixie" patch!

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Go to the "Booth Sites" tab in eBudde. Select "Record Sales" from the drop down list. The system will display the booth sites that the troop has signed up for. Sales are listed in chronological order, oldest to newest. If you have recorded sales for a booth site, it will appear gray in the list. You can still open and edit if necessary.

Click the booth site that you want to record sales against. You will be required to enter the total packages sold at the booth site by variety. eBudde will calculate the money collected.

eBudde allows you to distribute the cookies among the girls attending the booth site. eBudde will assume all girls have attended by checking the box next to their name. If there is a girl that did not attend, un-check the box next to her name. You can now select all or deselect all by checking the "De-select All" box.

You may key in the packages sold for each girl or let eBudde automatically evenly distribute those boxes. If you want it done by eBudde, be sure the appropriate girls are checked and click the "Distribute" button.

Recording Booth Sales

Booth Sales RecorderA troop can record their booth site sales. The troop records total packages sold and then distributes those packages to the girls. You can record sales for both Council Booths and My Sales booths.The booth sales recorder in eBudde is a great tool to help you transfer packages of cookies sold at booths to the girls who participated at the booth. You can also divide the sales between all girls in the troop who are participating in the cookie program.

Once you have completed all the data entry, click the "Submit Sale" button. eBudde will create a transaction record on the girl order tab for each girl that you have checked.If you need to make changes, go to the "Booth Sites" tab.

Navigating Questions About Palm Oil in Girl Scout CookiesFor Girl Scout volunteers to use with families, older girls, and customers

Thank you for all you do for girls. We know you’re often at the forefront of your communities when it comes to questions about Girl Scouts, so we’re making sure you have the most accurate and updated information about the recent news story about the palm oil industry and Girl Scout Cookies. We’re aware of the potential concerns you, your Girl Scouts, their families, and your cookie customers have about palm oil in our cookies, and we take the matter seriously.

Here are some talking points you can use with families, older girls, and customers if questions arise:

• We’re aware of the concerns about how palm oil is gathered. To be clear, child labor has no place in theproduction of Girl Scout Cookies. We have worked with, and continue to work with, our bakers to increasethe transparency and sustainability of our production lines and ingredient sourcing. If certain suppliersare not following safety and ethical standards, we rely on our bakers and the Roundtable on SustainablePalm Oil (RSPO), of which Girl Scouts of the USA (GSUSA) is an affiliate member, to take action quickly.

• The world’s food supply is intricately tied to the use of palm oil, which is an ingredient found in themajority of baked snacks sold in the United States. Although we continue to explore alternatives, at thistime, there are no viable or readily available alternatives.

• Palm oil is used in many of the products on supermarket shelves, from margarine and chocolate to icecream, soaps, cosmetics, and fuel for cars and power plants. It’s smooth and odorless, making it an idealingredient for foods such as baked goods. It also has a natural preservative effect that extends the shelf lifeof foods.

• Because few alternatives exist and palm oil is used widely in the food industry, we believe promotingproper manufacturing principles is our responsibility. We have worked to ensure that our ingredients arepart of an ethical supply chain, and we rely on our bakers and the RSPO to ensure that our suppliers arefollowing safety and ethical standards.

• The RSPO is a nonprofit organization of growers, buyers, manufacturers, conservationists, and otherinterested parties striving to develop and follow best practices to ensure an ethical supply chain.

• The RSPO’s mission includes advancing the production of sustainable palm oil products, establishingglobal standards for the palm oil supply chain, and engaging and ensuring that all stakeholders arealigning to these standards. The RSPO has banned the use of child labor since its founding, and itestablished clear standards and protocols, including age verification, to protect childrens’ rights.

• Palm oil is an agricultural commodity, similar to flour, soy, and sugar. Although it’s easier to trace commod-ities in global supply chains today thanks to technology and data collection, tracing bulk commodities,such as palm oil, remains complex and a large investment of time and resources for companies.

• Little Brownie Bakers (LBB) is managed by Ferrara, a related company of the global manufacturer FerreroGroup, that received the highest certification level afforded by the World Wildlife Fund for sustainable prac-tices; LBB’s goal is to achieve 100% RSPO-segregated certified palm oil for all Girl Scout Cookies it produces.

• ABC Bakers will continue to work with our suppliers and the RSPO to encourage the development of aneconomically and logistically feasible supply chain for sustainable palm oil.

• For more information from our licensed bakers, visit their websites: Little Brownie Bakers and ABC Bakers.

• Read more from the RSPO.

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FREQUENTLY ASKED QUESTIONS

What do I do if girls have questions or concerns about palm oil?

This issue is complex, even for adults. Here are some ways to help girls explore the topic.

• Suggest older girls lead a discussion about the topic together as a troop.

• Share the Girl Scout Cookie FAQs from GSUSA or your council about the topic.

• Consider the reasons behind the issue. What are the root causes? Discuss the “why” behind the topic, sogirls can fully understand the issue and what they can do to create change. As they dig deeper into thetopic, they can ask “why” many times along the way to get to the root cause.

• Encourage them to research what other people, organizations, or businesses are doing to ethically usepalm oil locally, nationally, and globally.

• Facilitate a discussion about how girls can make a difference locally, nationally, or globally.

Are there any additional resources to support this topic?

For more information, use the following resources:

• Girl Scout Cookie Program FAQs

• To learn more about the RSPO, read their stance on the recent news articles and reviewtheir Sustainable Palm Oil Toolkit for Kids

• Little Brownie Baker FAQs

• ABC Baker FAQs

Are there any badges or awards that girls can earn as they explore the use of palm oil?

• No, however, we recommend the following resources:

• The It’s Your Planet—Love It! Journeys are a great place to start if girls are interested in environmentaltopics.

• Girl Scout Juniors through Ambassadors can also earn one of the highest awards if they decide to create aTake Action project based on what they learn.

• The Girl Scout Senior Eco Advocate badge helps girls learn about an environmental issue they care about.

My Girl Scouts don’t want to sell Girl Scout Cookies because of the palm oil issue; how do I address this?

Participation in the Girl Scout Cookie Program is always optional and never affects a girl’s ability to participate in other Girl Scout activities. We hope girls will thoroughly explore the topic, understand how palm oil is so intricately tied to our world’s food supply, and approve of the steps we’ve taken to work with our bakers to ensure an ethical supply chain. We also hope girls will decide to participate in the Girl Scout Cookie Program and use their funds to take action on topics they care about in their local, national, and global communities.

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