Taylorism Amu

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    Frederick TaylorThe Father of Scientific Management

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    BA

    The travel of a straight line is an absolute

    model of efficiency at its purest.

    The fastest way from point A to point B is a straight line.

    Scientifically, it is a proven fact.

    Mathematically, it is the shortest distance, therefore takes the less time.

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    An Introduction

    Frederick WinslowTaylor(20 March 185621

    March 1915), widely

    known as F. W. Taylor,was an American

    mechanical engineer who

    sought to improve

    industrial efficency.

    He is regarded as the

    father of scientific

    management.

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    Historical

    Background

    Industrial Revolution

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    Industrial Revolution

    The Industrial Revolution waswidespread replacement of manuallabor by machines that began inBritain in the 18th century with theintroduction of steam power andpowered machinery (mainly intextile manufacturing).

    It created a specialized andinterdependent economic life andmade the urban worker morecompletely dependent on the will of

    the employer than the rural workerhad ever been.

    It changed our societies from amainly agricultural society to onethat in which industry and

    manufacturing was in control.

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    Negative aspect ofIndustrial Revolution

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    Background of That Time

    There were no clear concepts ofresponsibilities to workers and managers.

    No effective work standards existed.

    Management decisions were based on hunchand intuition.

    Workers were placed on jobs with little or noconcern for matching their abilities and

    aptitudes with the tasks required.

    Managers and workers considered themselvesto be in continual conflictany gain by one

    would be at the expense of the other.

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    Scientific Managemento The systematic study of the relationships between

    people and tasks for the purpose of redesigning the

    work process for higher efficiency.

    Defined by Frederick Taylor in the late 1800s toreplace informal rule of thumb knowledge.

    Taylor sought to reduce the time a worker spent on

    each task by optimizing the way the task was done.

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    Taylors main focus:Maximize workers capacity and profits

    PROBLEM:Get employees to work at their maximum capacity

    PRIMARY FOCUS:TASKS

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    Frederick Taylor

    Efficiency Expert in U.S.Steel Industry

    Invented New ToolDesigns and HandlingMethods

    Designed Stop-WatchTask Timing

    Created Piece-RatePayment Scheme

    Developed IndustrialDepartments

    http://www.skymark.com/resources/leaders/taylor.htm
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    Time Studies and the Piece-Rate System

    Studied most efficientworker

    Used stop-watchtiming to measure eachproduction step

    Eliminated anyunnecessarymovements

    Designed standardizedinstruction cards foremployees

    Employees paid formeeting the established

    rate of production

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    Soldiering Working in the steel industry, Taylor had observed

    the phenomenon of workers purposely operatingwell below their capacity (soldiering)

    Reasons

    o

    Believe that if they become more productive jobwould be eliminated

    o Non-incentive wage systems

    o Rule-of-thumb training methods - inefficient

    To improve efficiency Taylor began to conductexperiments to determine the best level ofperformance and what was necessary toachieve this performance.

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    Time and motion studies Experiments that were performed to

    determine the one best way to perform

    particular job.

    oPig Iron

    oThe science of shoveling

    oBricklaying

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    Pig Iron

    if workers were moving 12 tons of pig iron per dayand they could be incentives to try to move 47 tons per day, left to their own wits they probablywould become exhausted after a few hours and failto reach their goal.

    However, by first conducting experiments todetermine the amount of resting that wasnecessary, the worker's manager could determine

    the optimal timing of lifting and resting so that theworker could move the 47 tons per day withouttiring.

    Not all workers were physically capable of movingthat, so workers should be selected according to

    how they are suited for a particular job.

    http://en.wikipedia.org/wiki/Image:TwoPigWeights.jpeg
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    introduced incentive pay plans

    (workers were assumed to be motivated

    only by money).

    Believed would lead to cooperation--

    management and worker

    Studied design of shovelsand introduced

    a better design at Bethlehem Steel Works,reducing the number of people shoveling

    from 500 to 140

    Taylors Work? Contd.

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    The science of shoveling determined that the optimal

    weight that a worker shouldlift in a shovel was 21

    pounds. The shovel should be sized

    so that it can handle that.

    Prior to that workers usedtheir own shovels.

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    Bricklaying focused on specific motions,

    decreased the amount of motions required to laybricks.

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    Taylor's core values

    The rule of reason

    improved quality

    lower costs

    higher wages

    increased output

    labor-management

    experimentation

    clear tasks and

    goals training

    stress reduction

    careful selectionand development of

    people

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    "The Principles of Scientific

    Management" Published in 1911

    Prior to scientific management work wasperformed by skilled craftsmen who hadlearned their jobs in lengthy apprenticeships.

    Scientific management took away much ofthis autonomy and converted skilled craftsinto a series of simplified jobs that could beperformed by unskilled worker who easilycould be trained for the task.

    c en c managemen revo u on ze

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    c en c managemen revo u on ze

    industry:

    it explained how to increase production by working

    smarter, not harder.

    Up until that time, increasing output meant:

    o more hours,o more employees,

    o more raw materials, and more costs.

    Scientific management uses basic logic to show how:

    o standardization,

    o productivity, and

    o division of labor

    increase efficiency.

    l f

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    Four Principles ofScientific Management

    1) Science not the rule of thumb:scientific investigation should be used fortaking managerial decisions instead of

    basing on opinion, institution or thumbrule.

    Study the way workers perform their tasks,gather all the informal job knowledge thatworkers possess and experiment withways of improving how tasks areperformed

    Time-and-motion study 2-21

    2 H t di d/ ti

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    2.Harmony not discard/ cooperation

    between employers and employees:

    Promote COOPERATION among

    managers and subordinates, this will

    result in harmonious working together Harmonious relationship between

    employees and employers.

    Cooperation of employees that managers

    can ensure that work is carried in

    accordance with standards.

    3 S i ifi S l i d

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    3.Scientific Selection andtraining of workers

    Carefully select workers who possessskills and abilities that match the needsof the task,

    and train them to perform the taskaccording to the established rules andprocedures

    Rather than leaving them to trainthemselves

    2-23

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    Underlying Themes

    Managers are intelligent; workers are and should beignorant

    Provide opportunities for workers to achieve greater

    financial rewards Workers are motivated almost solely by wages

    Maximum effort = Higher wages

    Manager is responsible for planning, training, and

    evaluating

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    Theory X versus Theory Y

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    Success ofscientific

    management andits pros

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    Revolutionized industry because it explained how to increase

    production by working smarter, not harder.

    Beneficial organizational model because created standards.

    Laid the foundations of how businesses should be run from an

    organizational standpoint.

    Increased a workers output, allowing them to take home a

    greater pay than ever before

    The worker would concentrate on the day-to-day tasks asked of

    them, and not have to worry about the decision making.

    Decisions were left to management who were able to take the

    best course of action after careful study, planning, and

    implementation of pre-defined standards

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    Failings of scientific

    management and the

    development ofalternatives

    r t c sm or sc ent c

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    r t c sm or sc ent cmanagement

    The main argument against Taylor is this

    reductionist approach to work dehumanizes the

    worker.

    Specialized jobs became very boring, dull. The allocation of work "specifying not only what is

    to be done but how it is to done and the exact time

    allowed for doing it" is seen as leaving no scope for

    the individual worker to excel or think.

    oWorkers ended up distrusting the Scientific

    Management method.

    P bl ith S i tifi

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    Problems with ScientificManagement

    Managers frequently implemented only the increased

    output side of Taylors plan.

    o Workers did not share in the increased output.

    Inefficiencies within the management controlsystem such as poorly designed incentive schemes

    and hourly pay rates not linked to productivity.

    Workers could purposely under-perform.

    o Management responded with increased use ofmachines.

    The core jobs dimensions of skill variety, task identity,

    task significance, autonomy and feedback are all

    missing.

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    Progressive reformers

    As scientific management became more popular in industry during the

    early part of the twentieth century, it began to influence other segmentsof society and culture, particularly in the progressive movement.

    Gilford Pinchot the famous conservationist , who was appointed by

    President Theodore Roosevelt to head what is now known as the

    Department of the interior, saw his work as, efficient management of

    natural resources.

    Progressive reformers, interested in reducing public corruption carefully,

    began to study things like the amount of money spent on constructing

    things like sewer lines verses the amount of people living in each square

    block.Home economists, did time and motion studies of house work, in the

    hopes that it would give women more time to educate themselves.

    A certain type of technical utopianism emerged.

    Thus Taylors Four Principles of

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    Thus Taylor s Four Principles of

    Management are

    Develop a scientific way for each element of an

    individuals work, which replaces the old rule-of-

    thumbmethod.

    Scientificallyselectand then train, teach, and developthe worker.

    Heartily cooperate with the workers so as to ensure

    that all work is done in accordance with the scientific

    waythat has been developed.

    Divide work and responsibility almost equally

    between managers and workers. Managers take over

    all work for which it is better fitted than the workers.

    S i tifi M t Eff t

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    Scientific Managements Effecton Schools

    Teaching Objectives

    Vocational Curriculum Design

    Division of Labor

    Subjects Departmentalized Improvements by Analysis

    o Data-driven decisions

    Outcomes for Instruction

    o Standardized assessments

    Teacher Merit-pay

    Staff Development Programs

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