Fulenwider askedabout customerimpatience with runway availability.This is a topic thatDowning has spokenabout in variousforums. “We are in a new industrial

revolution,” he said, where things are moving at arapidpace. “Customers are super engaged and want immediate gratification. They are really not concernedwith what season we are in, as labeling a collection ‘fall’ or ‘spring’ really has no meaning to them.” Heexplained that shoppers are often angry when theywant an item they saw on the runway and are told thatit is not being produced. Downing often finds himselfapologizing for this oversight. The same is true whencustomers want a one-off red-carpet dress.

Social media has created a fashion phenomenon: Thenew immediacy cannot be placated. The customerdoesn’t understand why she has to wait six months foran item to arrive in the stores. It’s frustrating to exciteher and then fail to deliver.

“Buy now, wear now” is everyone’s catch phrase.Fulenwider asked what can be done to accomplishthis. Should we change the time when consumers seethe new trends? Downing stressed the importance ofseasonless fashion. Customers want clothing that is inseason now. Since fashion shows, bloggers and socialmedia create such an appetite for new fashion, theseevents should be scheduled closer to when the clothesare actually dropping in the stores. The customers arefollowing fashion news avidly and expect the clothingto appear in real time.

Fulenwider asked Downing about the recent men’sshows in Paris. He mentioned that since the women’sbusiness has been challenging, men have become

Tastemaker SeriesThere Is an Accounting for Taste

2FGI Frontliner

Law & Order: Fashion Protection Unit

3Retail Symposium

Strategies for the Changing Retail Environment

4FGI Frontliner

Loyalty Beyond Satisfaction

5Five Questions with a Rising Star

Clio ErmendidasBrett Hayman

6Upcoming EventsItalk Bulletin Board

2016 Kleinfeld Design competition winners

7New Members List

ChairKatie Kretschmer

Editor / Contributing Writer

Writers / EditorsWendy D'Amico, Creative Consultant

Nancy Jeffries, Contributing Writer

Carolyn Moss, Contributing Writer

Melissa Pastore, Contributing Writer

Graphic DesignDebora DeCarlo, DDC Graphics

PhotographyBruce Borner

Maryanne GriszAlan Lungen

THE PUBLICATIONS COMMITTEE

S E P T E M B E R 2 0 1 6

1CONTINUED ON PAGE 2

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And it was verymuch in evidenceon July 21st asFashion GroupInternational host-ed another in itsTastemaker seriesat iconic eatery LeCirque. The well-attended event featured a dialogue between AnneFulenwider, editor in chief of Marie Claire magazine,and Ken Downing, SVP fashion director at NeimanMarcus.

The packed audience anxiously waited to hearDowning’s expert opinion on the state of the industryand the breaking fashion headlines that are a now adaily occurrence. Margaret Hayes, president of FGI,introduced the duo, saying that while they represent twodifferent parts of the industry (fashion journalism andfashion direction), they are literally joined at the hip.

Fulenwider started the discussion by asking Downingabout his background. A native of Seattle, he startedhis career as a model working in Seattle, Vancouverand Tokyo. Downing’s interest in fashion was fosteredby his mother who was greatly influenced by the fash-ion icons of the day, namely Cher and Jackie Kennedy.Admitting to being a punk rocker, he said his earlylook included black eyeliner and long hair. His work at an auction company introduced him to a love of painting, antiques and vintage clothing.

Fulenwider mentioned the days’ news, which featuredPeter Copping’s early departure from Oscar De La Rentaand asked how this would affect Downing’s customers.Downing mentioned that the customer was more concerned with beautiful clothing than the recentrevolving doors at designer companies. His shopper isnot that concerned with who the designer is but ratherif the clothing suits her needs.

Tastemaker Series There Is an Accounting for Taste

From left: Ken Downing and Anne Fulenwider

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the new style peacocks. Alessandro Michele’sGucci has created excitement that hasn’t beenseen since Tom Ford’s tenure at the same house.Thom Brown also created outstanding theatre.Sneakers and the athletic street influence havecreated a new casual cool that has injected newenergy into a department that was always the areathat suffered in bad times. Just as women savedto buy a designer must-have handbag, men aresimilarly striving to own the latest sneaker.

Fulenwider asked about the current trends thatcater to the millennial customer. Downing saidthat this group wants to be part of the fashionparty but they really don’t buy the clothes. If allthe celebrities are getting their clothes for free,who are today’s real customers? Street photographywas also mentioned. Downing said he sometimes wonders whether the looks are chic or simply ridiculous.

Fulenwider then asked Downing about to his relationships with his customers: He is known forhosting numerous events throughout the country.He said that listening to the Neiman’s customer isthe best way to learn how to service her. This per-sonized information is key to understanding herlikes and dislikes and allows her to feel in control.Her use of the Internet and smartphones allowsmanagement to hone in to her shopping patterns.Downing also mentioned how he likes to styleactual fashion that considers how the consumeractually shops. Everyone has a short attentionspan and the trick is making something look new.

Fulenwider then asked Downing a series of fun personal questions. His hobby is gardening and heloves to vacuum and clean. His major failing islack of patience. His bucket list destination isMorocco. His mom is the person he most admires.

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Although he doesn’t like to define a specific season,Fall 2016 will bring skirts with length and volume; aglam rock moment featuring gold and major embell-ishment (think Gucci) and an alternative look stress-ing luxury and understated elegance.

Questions from the audience included the future of trunk shows. Downing didn’t think these are important today as people don’t plan theirwardrobes so far in advance any more. He was askedhow young designers can react to the changes in thefashion calendar. Downing cited Rebecca Minkoff forre-styling her spring 2016 collection for spring selling.

Fast Fashion was brought up and Downing men-tioned that one of the major trends at the men’sshows in Paris was camouflage. As his luggage waslost by the airline, he had to go replenish hiswardrobe at Zara, where the sales racks were alreadyfull of camouflage. Downing said designer collec-tions must be distinctive in order to differ from whatis already found in Zara and H&M.

Asked whether he had plans to create his own line,Downing mentioned that although he was trained indesign, he would rather work with the styles of themasters. About a future television career, he pledthe Fifth. His primary goal now is to make womenfeel good about themselves and help them lookbeautiful and confident regardless of body type andall of the negatives that they face.

The program ended with everyone wanting to hearmore. The audience appreciated Downing’s candorand knowledge and would line up to have him betheir personal stylist in a heartbeat. Widely respected inthe industry as someone who gets what others seekto define, Downing truly is a tastemaker.

–– Carolyn MossContributing Writer, carolynkmoss@gmail.com

Tastemaker Series There Is an Accounting for Taste . . . . . . . . . . . . . Frontliners Law & Order: Fashion Protection Unit

There was a full house at FGI headquarters for aFrontliner addressing the crucial topic of protectingyour brand. Moderated by Alan Lungen, Esq, the panelfor Law & Order: Fashion Protection Unit includedDeanna Clark-Esposito, Esq., Clark-Esposito Law Firm,P.C.; Peter Fields, Esq., Ritholz, Levy, Sanders,Chidekel & Fields LLP; Charles Klein, Esq., Davidoff,Hutcher & Citron LLP; and Julie Zerbo, Esq., editor inchief of TheFashionLaw.com.

“Protecting your work and its value is not so easy,especially in fashion,” said Lungen, as he explainedthat the key issues were to establish ownership ofyour brand and fight counterfeiters and copycats.While the cost of legal help is often a challenge,especially for designers just starting out, he pointedout that ignoring these steps early on can create substantial problems later, when it costs far more tofix the problem.

To help solve this, the evening was a primer inintellectual property law and offered loads of greatfood for thought.

Zerbo offered excellent insight on how social mediahas created a minefield when it comes to celebrityendorsements: for example, it is illegal in New York touse images of celebrities for commercial purposeswithout their explicit permission. The FTC is also verystrict about gifts to bloggers and others in exchangefor endorsements or reviews. Be sure you—and theendorsers—understand the rules.

Other pitfalls include copyrights and copying. Whileyou want to protect your own work, you also need tostay aware of others’ protected works. Be sure youand your staff understand the difference betweeninspiration and copying “There is no such thing as‘the 30 percent rule’” said Fields, referring to an ideathat as long as you change something 30 percent youare protected. Make sure you know exactly what rightsyou are buying when you buy prints.

Klein said the cost to do a search and register atrademark was under $20,000 and was worth thecost over the long term to protect your name. Thepanel also talked about how to protect your name if it was your name. Panelists remained following the discussion and Q&A period to answer attendees’questions.

–– Katie KretschmerEditor/Contributing Writer

From left: Alan Lungen, Deanna Clark-Esposito, Peter Fields,Julie Zerbo and Charles Klein

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Extrapolating Emotion to Customer ExperienceShouraboura juxtaposed the shopping experienceand emotional connection with an effectivemetaphor. She was urged by a famous designer toadd more emotion to her retail store, and he suggested she study his mood boards in Europe tosee what emotional connection was all about.

“As a scientist, everything came to me from atechnical perspective,” she said. When the design-er told her “he didn’t feel anything” in her store,she said it meant nothing to her. On furtherthought, Shouraboura came up with a substitutefor the word “shopping” that re-conceptualizedthe experience. “I started to substitute the word“shopping” with the concept of sex or makinglove. I realized that I didn’t want the customer tocome in and out of my store in two minutes, buteight hours was too much,” she said. This led herto conclude, “The technology must make theexperience emotional, without distraction, likemaking love, when you don’t want to lose focus,”she said.

Charron acknowledged the metaphor, noting thereis so much information out there, that a balancemust be struck. Harrison said bridging the gapbetween emotion and data, and engaging bothsides of the brain was vital. “The goal at Amazonis to provide the building blocks, so you can getreally segmented to reach each consumer,” saidWood, citing Netflix as an example where they pullthe data of what an individual has watched anddetermine what they will want to watch in thefuture. “They use that segmentation to deliverwhat you want, whether it’s House of Cards orKevin Spacey movies. That ubiquitous use ofdata, driven by consumer choice, is very useful,”

said Wood.

big data reflective of consumer habits, interestsand preferences leading the way to curated consumer options. Charron said what makestoday’s environment more challenging is thepotential for technology to enable competitiveadvantage. “Product is important, but as a retailertoday, you’d better understand technology,” he said.

Landscape Changes “Consumers have come to expect agility in retailand it will need to have many components,” said Harrison. “I don’t believe the Internet will eliminate retail stores, but the consumer doesshop differently now and retailers will have tochange,” he said.

Wood said more data will ultimately create a better experience for customers. “There’s a dataflywheel that retailers can spin and there are waysto inject energy into it. It’s not just mobiledevices, it’s Echo devices, bar-code readers,replenishment buttons, and all of this drives thisflywheel,” he said.

Shouraboura described overhearing a conversationher husband had with Alexa on his Echo device.They were cooking together via the device. “Thishit me very hard,” she said. It prompted her tocreate a device of her own, with the requisitechips, in the shape of a magic wand that a cus-tomer could use when she shops. The result wasvery positive. “The magic wand device allowedwomen to shop like princesses,” she said. Different experiences drive innovation and enliventhe landscape. However, the managerial side isalso important. “The ability to recognize talent who thrive in an environment of change will be valuable. Then let this creativity rise to the surface. You will have to empower people to becreative and thrive; the end of controlling peopleis in sight,” said Harrison.

Retail Symposium Strategies for the Changing Retail Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Technology was key at The Fashion GroupInternational’s annual retail symposium, held June23. “Tick Tock Retailers: It’s Wake Up Time,”focused on the shifting retail environment and featured Robin Lewis, CEO of The Robin Report,with moderator Paul R. Charron, chairman ofAmerican Apparel, and panelists Robert B.Harrison, chief omnichannel officer of Macy’s,Inc.; Dr. Nadia Shouraboura, CEO of Hointer (FYI,Hointer is a store in Seattle spearheading a newway of shopping via computer-aided applications,so customers can select their size, brand and stylevia mobile devices in-store, and try them withoutsearching through racks); and Dr. Matt Wood, GM,product strategist at Amazon Web Services.

Lewis placed today’s retail environment in historicalcontext, noting that in 1908 more than half theU.S. population knew only one retail store, andthat was Sears. The Sears catalogue featured1,148 pages of products, and, “You could evenorder a home from the catalogue,” said Lewis.That year, the Model T Ford was introduced, available for $950. “Looking ahead to 1954,Dwight D. Eisenhower signed the HighwayConstruction Act, and with that, highways wereconstructed across the nation, five million carswere sold, and stores appeared all over the landscape, made more accessible via a new means of transportation,” said Lewis.

“Fast forward to Jeff Bezos, who built Amazon,which sparked the explosion of e-commerce, andnow the store is going back into the living room ofconsumers,” he said. In addition, said Lewis,“Steve Jobs introduced the iPhone, which reallydid change the world. Today, every retailer andmedia outlet is sitting comfortably in your pocket.Just think of how many Sears catalogues would fitin that device.”

The technology highway continues to impact retailinnovation, making personalization a given, and

From left: Robert Harrison, Dr. Nadia Shouraboura, Robin Lewis, Nancy Cardone, Dr. Matt Wood and Paul Charron

CONTINUED ON PAGE 4

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Mehoke also emphasized the importance of theright employees who can help brands and retailersbuild connections with customers. JetBlue onlyhires people who are a good fit for their cultureand are passionate about the company’s mission.Employees “drink the blue juice” and immersethemselves in the company’s culture starting attheir new-employee orientation.

Fahey shared her expertise in creating audiobranding experiences that connect with consumerson an emotional level. She said brands should“act like a human” to help consumers go fromrational to emotional, which will lead to a betterchance at creating repeat customers.

A main theme of the evening was the importanceof connecting on an emotional and human levelwith consumers. All of the panelists agreed thatcreating personal relationships with customershelps instill loyalty.

–– Melissa PastoreContributing Writer

On August 4, Fashion Group International hosteda panel of industry experts to discuss how brandscan create loyal, repeat customers by providingthe ultimate consumer experience. The eveningwas moderated by Caroline Fabrigas, CEO of ScentMarketing Inc., and the panel was comprised ofColleen Fahey, U.S. managing director of SixièmeSon; Richard Shapiro, author of The EndangeredCustomer: Eight Steps to Guarantee RepeatBusiness ; and Robbie Mehoke, director of corporate sales for JetBlue.

The discussion began with the subject of why it’simportant to enhance the customer experience.Shapiro pointed to growing competition due to theincreasingly connected economy and the shift to arenting-vs.-buying model. These changes make human relationships more important to consumers. Fahey expanded on this sentiment bydetailing how creating a multisensory experiencethat generates an emotional response can help brands become more human. Mehoke spoke of JetBlue’s philosophy of bringing out theiremployees’ passion for their company mission ofinspiring humanity. For JetBlue, “it’s not just atransaction, it’s an experience,” she said.

Shapiro compared the consumer experience toromantic relationships. “Ninety-nine percent of allretail interactions are a series of dates,” saidShapiro. He explained that on a first “date” orfirst visit, consumers hope you make plans to seethem again and if you don’t, the consumer feelsrejected. “It’s all about changing it to a romance.Invite the customer to return,” he continued.Shapiro said retailers should focus on retaining employees who are skilled at building relationships with consumers. He stressed theimportance of building loyalty through humanconnections and emotion.

FGI Frontliner Loyalty Beyond Satisfaction. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . .

From left: Robbie Mehoke, Colleen Fahey, Richard Shapiro and Caroline Fabrigas

Retail Symposium . . . . . . . . . .

Digital vs. Brick-and-MortarDigital vs. brick-and-mortar continues to inspirenew thinking. Amazon.com recently opened abrick-and-mortar store in Seattle, where customers can peruse 5,000 books in a curatedenvironment. “We like to take ideas we have internally and experiment. We then optimize every interaction. Our retail store is an example. Thetitles we chose were determined by customerneed, and understanding that customers want tobrowse and discover. We also offer different experiences around reading, including Kindle ande-readers,” Wood said, and with another store setto open in San Diego, he deemed it a successfulexperiment.

Charron said curating books enabled a “read andreact model,” which will contribute to changingthe skill mix and the customer experience.Harrison said, “At Macy’s, relevant experiencesare brought to consumers via events, theater andbeauty-advisor interactions in-person. There are alot of people who like the experience of going to astore, it’s a connection.” He cited the value ofcustomer trust, encouraged by such long-standingtraditions as the Macy’s Thanksgiving Parade andfireworks on the Fourth of July.

Wood said that fulfillment and delivery efficiencies, as well as personalization are valuable at Amazon.“Ultimately, creating an environment whereserendipity allows customers to be engaged iskey,” said Wood.

The Millennial QuestionAre millennials truly game changers in the retailarena? Wood said that he continued to look at thedata. “Lumping millennials together as a singlecohort doesn’t work,” he said. Shourabouraoffered, “I think a great experience is a greatexperience, and every customer will enjoy it.”Harrison said the millennial concept created anartificial grouping and cited the importance ofengagement across the board. “This is not amonolithic group, whether it’s millennials orGenX, you need to adapt to people,” concludedHarrison.

— Nancy JeffriesContributing Writer, bnjcasa@aol.com

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Each January, FGI recognizes a group of up-and-coming designers, entrepreneurs and other creatives in the fashion, retail, beauty and decor fields.

As the rising stars of the industry, we thought it might be enlightening to ask them some questions about how they got this far, and what they see for the future. We’ve be featuring their replies here.

2. A recent article in the New York Times looks atthe effect of social media and the need for “instantgratification” on fashion week and the retail cycle.How do you see the role of fashion week and the runway show in the future?

BH: I don’t think anyone knows. But I don’t thinkmaking goods available immediately after theshows is the answer. That model is impossible foryoung designers and really anyone who doesn’town their factories. And without a coordinatedeffort with the runway shows in Europe, I don’t see the system changing significantly anytime soon.

3. If you weren’t in your current profession, whatwould you be doing (and why)?

CE: If I weren’t in perfumery I would be a baker—My mom taught me the love for cooking when Iwas very young, and since then baking hadbecome a real passion: experimenting with newcombinations, new flavors, new presentations onthe plate.

BH: I was very happy working in the PR departments of Gucci and Dolce and Gabbanabefore starting Edie Parker. Having my first childgave me the courage to try design, but if it didn’twork out, I would still be working in PR. What I found particularly satisfying was working for companies with not only great fashion heritage, but a larger sense of purpose and social responsibility.

1. How has winning the Rising Star award affectedyour career, and how do you see it shaping your business/career in the future?

CLIO ERMENDIDAS: Winning the Rising Starwas such a surprise and an honor. It has helpedme gain more confidence every day and pushed me to continue believing that if a certain fragrance direction is right, I cannot back awayfrom communicating that belief and I must persevere in sharing my convictions withoutrestraint.

Being able to work every day with people who areso passionate about fragrances, I have learnedthat it is my responsibility to share my opinionswith my colleagues and clients. This is not alwayseasy but, in order to continue on my chosen pathof fragrance development in the future, I have tobe strong, to follow the bold and strong voiceinside my head, and to communicate my opinionsopenly and with passion.

At the same time, I have to remember that I am amember of a team, and that no creative projectcan be completed successfully all alone. We needthe camaraderie and input that working with others allows. I want to keep dreaming and staying optimistic and energized about my work,and to continue to believe in the ability of fra-grance to trigger emotions in people around theworld. I want to help people to dream! That is mydream, and my commitment to myself and to my work.

BRETT HAYMAN: It was such an honor to be recognized by FGI. I think anytime you areacknowledged for your work, especially as a youngdesigner, it validates your choices and yourefforts. I am so appreciative to be a part of thewonderful FGI community and network.

4. Who or what inspired you to do what you do?

CE: The first person who inspired me was myuncle (who is also a perfumer at Firmenich).Listening to him talk about his work, his passion,when I was younger was what pushed me to startin perfumery as well.

BH: I was inspired by the original acrylic bags made in the 1950s, which I had collectedsince I was a teenager. They were made duringthis amazingly creative period in post-war Americawhere we were setting trends globally in areas asvaried as fashion to space exploration. Like their midcentury predecessors, each of ourbags are handmade in the USA by skil ledartisans.

5. What advice would you give to the next class ofRising Star nominees?

CS: Simply to continue to believe in what theydo, and also do it with passion and conviction.

DD: Do what you love and you will never work aday in your life. But equally important, be nice toeveryone! And there is no such thing as a “fashion emergency.” Never lose perspective.

Brett HaymanRising Star winner-Accessories

Clio Ermendidas Rising Star winner-BeautyFragrance, Corporate

5 ive questions with the Rising Stars

Thursday, October 27, 2016 NIGHT OF STARS 2016

CIPRIANI - 55 Wall Street, NY

6:15 p.m. Cocktails7:30 p.m. Awards

•

Wednesday, November 9, 2016SPRING/SUMMER 2017 RTW PRESENTATION

Collections from the runways inNew York, London, Milan and Paris

The Hearst Tower300 West 57th Street

Showing at noon, followed by panel discussion.Additional showings to be announced.

For more information and to purchase tickets and/or tablesVisit www.fgi.org or call 212.302.5511

Calendar of Events

Dressed by HSFI!IPP founder Robert di Mauro congratulates the2016 Kleinfeld Design competition winners,

Deannelys Corcino and Naomi Olivo!

Click here for the glowing Bridal Guide coverage! http://bridalguide.com/blog/high-school-fashion-

industries-design-contest-2016

iTalk Bulletin Board

Thursday, September 1, 2016RISING STAR NOMINATIONS OPEN

Watch your email for Rising Star nomination forms and get your nominees entered early! Stay tuned for

updates on voting.

SAVE THE DATERising Star luncheon and awards ceremony on

January 26, 2017Cipriani 42nd Street

•

Wednesday, September 7, 2016THROUGH THE LOOKING GLASS

See an exhibit of pieces created by the couturiers themselves and listen to Simon Collins and Timothy Pope,as they take us behind the scenes for an insider’s look

at the Paris haute couture.

THE MUSEUM OF ARTS AND DESIGN2 Columbus Circle, New York, Screening Room

5:45 p.m. Doors / Seating6:00-7:00 p.m. Program

•

Wednesday, September 21, 2016FRONTLINER

A conversation between the visionary designers fromThreeAsFour and Friends of Light, in which they will

discuss their work, one producing 3D-printedgarments and the other hand-weaving jackets,

and how they work in different futures.

Organized by Trend Union’s Li Edelkoort, among the world’s foremost trend forecasters and intuitive

thinkers, who is is accrediting an MFA in textile design at The New School and Parsons.

DETAILS TO BE ANNOUNCED

ALL NEW ON THE FGI WEBSITE!

“FASHION SPEAKS...”A blog featuring FGI members worldwide,

sharing their thoughts and viewson fashion, retail, beauty, culture

and current events.A MEMBERS-ONLY EXCLUSIVE!

FIND IT ON YOUR REGION’S HOMEPAGE AT WWW.FGI.ORG

6

ChicagoJasmene Bowdry*Sujata GazderTali KoganKaren PezzatiAmanda Wolfson

ColombiaFelipe CartagenaMarta GaviriaNatalia Gutierrez O.Catalina Rendon JaramilloAna Maria Zapata LopezIrina Jaramillo MuskusAndres PajonGloria RamirezJuliana Rincon Retat

DallasEleanor Anukam*Edward FrancoChrista Highlander*Fabienne Kerneis*Donna LeiperSentheran Naidoo*Rossana NardizziNicole PokornyTarliza SchallMason Schara*Janet SchwarzGreg Watts

DenverDana DeRoin*Ryan L. Duebner

DetroitLisa Benedict*Tina GivensCandace Johnson*Jeffrey NewsomShelley Van RiperErin Wetzel

New YorkNiran AvisarElena CorsanoAntoinette Bukovcak DagobertEmily Dougherty*Ceri Eu*Brigitte KingEun Seok Lee*Giovanni LeporiKen LeungWenping Lin*Brandon V. MaxwellAbram MendalJinsol No*Hsin Hui Irene Peng*Lilien PeritoCatherine PorterLisa Marie RingusBeatrice SaffreKaren SchlusbergElana Drell SzyferMaria TurgeonPeyman UmayAlicia ValenciaJillian Witt*Melissa WorthQiwei Zhu*

AtlantaCarol CoxCarly DennisJennifer JiuntaTracey LloydSean McGinnisAmanda Peterkin*Clint Zeagler

BostonAmrita AviyenteMegan A. FlynnAutumn Whewell*

T H E F A S H I O N G R O U P I N T E R N A T I O N A L N E W M E M B E R S

HoustonShadana Chaney*

Kansas CityElizabeth Wilson

LondonChristianne CavalierVictoria Page

Los AngelesJanette CoxLidija SoskicShirley Warren

Members-at-LargeMaria Pia Estebecorena(Argentina)Lina Maria Gonzalez Gomez(Colombia)

Mexico CityMariam BujalilMa. Angelica Cordero PalaciosJesus Cuevas SantarrosaJulia Maria Del Valle Ferreira RojasLeticia LicerioAdriana Guadalupe Quintero IniguezMaria Elena MargaritaQuintero IniguezAraceli Ramirez De MottaGabriela Del Carmen Vilchis GardunoYuri Zatarain

Minneapolis/St. PaulNatalie AugerLaura FulkLisa HarrisCarole HerkenhoffLynda IglesiaElizabeth LindstromAlyssa Miller*Laura Patock*

South FloridaValentina CohenRebecca FordhamEma KojaStacey LapidusClaudia RegoCarolyn Savage*Valentina ShahAnjela SmithSheila WaldenKeiera Weaver

TorontoCornelia AncinelliB. Courtney Doagoo*Haleigh King*Ben Rogul

Washington, D.C.Ashley Ogbonna*Avonda Turner*

* associate member

New Orleans (provisional)Chip Kennedy

North FloridaBrittany AlphonsoCraig CalleyLisa Taylor

Palm SpringsStephanie Bartelt

PhiladelphiaFrank AgostinoAnn L. ArtzSusan LiebesmanRegina McWhite-Brown

Pittsburgh (provisional)Samantha CallahanFrancie DesmoneBrittany MeyerCaitlin NorthupLisa Slesinger

San Antonio (provisional)Carol KayeKristine Michelle KellyBritney Newman*Monica Puga-Aburto*Lisa ScottMichelle Taylor

SeattleMarlena Dougherty*Shelby Healy*Natalia Luke*Lisa McDermott*Rana OttavianiHannah Schnabel*Sharon Whittier

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