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Targeting Influentials 2008 Targeting Influentials Targeting Influentials A study ofW ord ofM outh A study ofW ord ofM outh PPA M arketing 2008 PPA M arketing 2008 New research from PPA Marketing

Targeting Influentials 2008 New research from PPA Marketing

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Page 1: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

New research from PPA Marketing

Page 2: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Categories:

Clothes Household Products

Alcoholic Drinks Healthy Living

Cars Mobile Phones

Food (for home) Toiletries

Financial Services TV/Video/Audio Equipment

Pharmaceutical/Chemist Products

New research from PPA Marketing

Page 3: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Clothes category

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 4: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

The research

1. The power of WOM by category

2. The Influentials in each category

3. The channels that reach these Influentials

Page 5: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

The research – part 1

BMRB Omnibus survey of 1,000 online adults aged 16-64.

Fieldwork done in 2 waves during February 2008

The importance of WOM in each of 11 categories.

The relative importance of advertising, editorial and WOM.

The consumers most receptive to WOM in each category.

Page 6: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

19

27

16

222119

Total (Existing Product) Total (New Product)

Editorial/ProgrammeAdvertisingFriends and Family

Thinking about the following product area, where do you get MOST information about products and services?

% Agreeing

WOM in the Clothes category

Source : BMRB Omnibus Sample : 1,000 adults

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 7: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

19

2823

1610

20

101315

21

42

21

Friends and Family

Friends and Family (New Product)

Thinking about the following product area, where do you get MOST information about products and services?

% Agreeing

Source : BMRB Omnibus Sample : 1,000 adults

WOM in the Clothes category

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 8: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

The research

1. The power of WOM by category

2. The Influentials in each category

3. The channels that reach these Influentials

Page 9: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

The research – part 2

Do you talk to lots of people about a category? (Connectors)

Do you know a lot about the category? (Mavens)

Is your opinion likely to convince others? (Sellers)

Key Influentials are Connectors, Mavens and Sellers Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 10: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Who are they?1,400,000 adults65% female15-34 bias (71%)Single bias (51%)No class bias

Sellers

ConnectorsMavens

Influentials

Source : TGI /WOM : Connectors, Mavens and Sellers.

Key Influentials in the clothes category

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 11: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Influentials – attitudes to friends363

272

236 236

I buy new productsbefore most of my

friends

Usually the firstamongst friends toknow what's going

on

People come to mefor advice beforebuying new things

I spend a lot of timewith friends every

day

Source : TGI/WOM : Key Influentials in clothes category - Lifestyle statements

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 12: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Identifying Influentials

The key Influentials in the Clothes category are predominantly young

women aged between 15 – 34.

They enjoy shopping and regularly spend significant money on clothes. As a

consequence they often buy products before their friends and are asked for

their opinion on clothes by their social network.

In addition, they are responsive to advertising that informs their buying

decisions and tempts them to make more purchases.

Page 13: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

The research – part 3

1. The power of WOM by category

2. The Influentials in each category

3. The channels that reach these Influentials

Page 14: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

How likely are each of the following types of advertising to influence whether you would talk with others about Clothes?

70 70

40 42

51

Magazines TV Radio Newspapers Internet

Source : BMRB Omnibus Sample : 1,000 adults

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 15: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

Which media do the Influentials in the Clothes category use?

190

132

110

127

165

57

Magazines TV Radio Nat. Newspapers Outdoor Internet

Source : TGI /WOM : Key Influentials and heavy users of medium

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 16: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

Which magazines do the Influentials in Clothes category read?

546

494456 449 445

408 397362 349

310

A B C D E F G H I J

Source : TGI /WOM – Influentials in Clothes category and readers of listed titles. Index v all adults

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 17: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

Favourite magazines vs. media usage in the Clothes category.

297

190

132110

127

165

57

MAGAZINESCHEDULE

Magazines TV Radio Nat.Newspapers

Outdoor Internet

Source : TGI /WOM : Key Influentials and heavy users of medium : Key Influentials and readers of specific magazine schedule

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 18: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

Example Schedule

Magazines A – J 1 insertion in each

Schedule Index 297

Reach of Influentials 630,000*

% Reach of Influentials 45%

* Source : TGI /WOM – Influentials in clothes category that read at least one of the scheduled titles.

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Page 19: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

Consumers have huge diversity of interests and needs.

An equally diverse magazine market caters for these needs.

Page 20: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

Those consumers that are most enthusiastic will form the core readership of magazines servicing this community

As consumers form “communities of interest” magazine publishers create content that provides entertainment and information that feeds this community.

Page 21: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Reaching Influentials

These enthusiasts are often the most knowledgeable and vocal members of the community – the Key Influentials amongst their social networks.

As a consequence, magazines are the definitive means of establishing a regular dialogue with the Key Influentials in any marketplace.

Page 22: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Conclusion

WOM is an important source of information for new products in the clothes market.

WOM is a key source of information for existing products in the clothes market.

The Influentials that drive this WOM are young women who love their clothes,

educate their social network and respond positively to advertising.

The preferred medium for these Influentials is magazines. They are over 5 times

more likely to read some titles than the average consumer.

A selection of just 10 titles can reach 45% of these Influentials with a fraction of the

wastage of other media channels.

Page 23: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Conclusion

Magazines sit at the heart of ‘communities of interest’

Magazines deliver the Influentials in your market

Put magazines at the heart of your communication

Page 24: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

What have we provided for you?Where is it?In what format?

Page 25: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

PPAMarketing.netTargeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

11 category presentations : As a whole or chart by chart

Page 26: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

PPAMarketing.net

TGI Analysis of 11 categories

Page 27: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

PPAMarketing.net

Data by title on Influential index, reach and profile for 11 markets

Page 28: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Demographic, Media, and Attitudinal analysis of Influentials

PPAMarketing.net

Page 29: Targeting Influentials 2008 New research from PPA Marketing

Targeting Influentials 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Targeting InfluentialsTargeting Influentials

A study of Word of MouthA study of Word of MouthPPA Marketing 2008PPA Marketing 2008

Presentations complete next week.

Available online w/c 9th March