Tarandeep SinghB2 Alchemynest Apartments, +91- 9538666423

Electronic City Phase 1, taranlamba90@gmail.com Bangalore 560100

EXECUTIVE SUMMARY

Excellent knowledge of AR System 7.6, AR System 8.1, BMC Remedy tool and has worked on Incident Management Module, Change Management Module and Release Module.

More than 3 years of IT experience in Development, Functional (Application) Testing in Infosys Ltd, Bangalore.

Handling various activities of the project like requirement gathering, analyzing/feasibility study of the requirement gathered, documenting the functional or business flows and providing UAT support to the client.

Basic knowledge of BMC Atrium Orchestrator and BMC Analytics tool. Basic Knowledge of CMDB and BMC Dashboards. Good understanding of Telecom business domain. Excellent knowledge of writing Unit test cases and functional test scenarios. Strong analytical and documentation skills accompanied by problem solving skills. Experience of project life cycle design, development, testing and release. Good in understanding the needs of the project and refining the business requirements. Good knowledge of Core Java and OOPs concepts. Have hands on experience of SQL server.

LANGUAGES AND TECHNOLOGIES

BMC Remedy AR System 7.6, BMC Remedy AR System 8.1, BMC Action Request System, Atrium Orchestrator, BMC Analytics, SAP Web Intelligence

Core Java, SQL 10g, SQL 11g MS Office, XML, HTML, CSS, Java Script

WORK EXPERIENCE

Project1Project Name Customization to remedy

Client National Broadband Network (Australia)Description NBN’s adoption of a Multi-Technology Mix

(MTM) model includes the deployment of a Hybrid Fibre-Coax (HFC) network which is a world class, competitive broadband technology solution that is being used all around the world to deliver top class broadband services to consumers.

Team Size 3Role Developer

R ESPONSIBILITIES Enforcing Remedy applications and workflow enhancement. Delivering multiple customizations on the existing forms and workflows. Enhanced/developed fields, Active Links, filters and tables on forms. Developing programs specifications, documentation and unit test code for system

development. Writing TVT test cases and Migration Guides to test the application stability in all the

environments. Providing support in the entire process of System testing and System Integration Testing. Carrying out the Deployment activities during the releases. Resolving issues and defects in Remedy applications and systems by troubleshooting and

proper resolution. Developing training documentation for all the team members. Assisting in designing and development of BMC Remedy suite and related programs. Modules included Incident Management, Data Management, Remedy Mid-tier (web), SLM

Project 2Project Name Flashboard CustomizationClient National Broadband Network (Australia)Description NBN’s adoption of a Multi-Technology Mix

(MTM) model includes the deployment of a Hybrid Fiber-Coax (HFC) network which is a world class, competitive broadband technology solution that is being used all around the world to deliver top class broadband services to consumers.

Team Size 4Role Senior Developer

R ESPONSIBILITIES Understanding user requirements and creating a low level design document. Creating a console similar to Incident Management Console as per user requirements. Enhanced/developed fields, Active Links, filters and tables on forms. Customization and creating new flashboards for users to view incidents in a tabular format

based on the custom filters they apply. Creating new fields in universe and creating/customizing web intelligence reports. Developing programs specifications, documentation and unit test code for system

development. Writing TVT test cases and Migration Guides to test the application stability in all the

environments. Providing support in the entire process of System testing and System Integration Testing. Carrying out the Deployment activities during the releases. Resolving issues and defects in Remedy applications and systems by troubleshooting and

proper resolution. Modules included Incident Management, Data Management, Remedy Mid-tier (web), SLM

Project 3Project Name MyIT CustomizationClient National Broadband Network (Australia)Description NBN’s adoption of a Multi-Technology Mix

(MTM) model includes the deployment of a Hybrid Fiber-Coax (HFC) network which is a world class, competitive broadband technology solution that is being used all around the world to deliver top class broadband services to consumers.

Team Size 6Role Senior Developer

R ESPONSIBILITIES Understanding user requirements and creating a low level design document. Customizing the UI for MyIT Application as per user requirements. Creating new Service Request Definitions in remedy and linking them to MyIT so users can

raise requests in MyIT. Providing support in the entire process of System testing and System Integration Testing.

Carrying out the Deployment activities during the releases. Resolving issues and defects in Remedy applications and systems by troubleshooting and

proper resolution.

Project 4Project Name Remedy UpgradeClient National Broadband Network (Australia)Description NBN’s adoption of a Multi-Technology Mix

(MTM) model includes the deployment of a Hybrid Fiber-Coax (HFC) network which is a world class, competitive broadband technology solution that is being used all around the world to deliver top class broadband services to consumers.

Team Size 6Role Senior Developer

R ESPONSIBILITIES Installing new remedy environments which will act as a backup for the primary remedy

instance. Setting DDM on both the remedy environments. Running DDM on environments when required and resolving any defects that comes

during DDM runs Installing Midtiers for remedy environments Writing Linux scripts to automate the DDM prerequisites. Carrying out the Deployment activities during the releases. Resolving issues and defects in Remedy applications and systems by troubleshooting and

proper resolution.

INTERNSHIP & TRAININGS

Internship: Infosys Ltd. June 2014 – October 2014 Trainings:

Core Java Training. HTML and CSS Training. Mock Project using SQL Server Integration Services in Business Intelligence.

EDUCATION

• BTech, 72.34%, 2010 - 2014, GGSIP University, Delhi.

• Class XII, CBSE, 82.4%, 2009, Tagore International School, Delhi.

• Class X, CBSE, 74.4%, 2007, Tagore International School, Delhi.

PERSONAL DETAILS

Date of Birth: 20th September 1990 Interest and Hobbies: Sports, Music, Reading.