Upload
osvaldo-quiroz-leyton
View
217
Download
0
Embed Size (px)
Citation preview
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
1/57
EsvdcheTuorezCmyte`
O`gm`omreFeimrfodc.Fom`fodsMfe`iofds. IdstmreaNuso`mssDhio`ostrd?e`. Hefterd`hem`Fom`fodsMfe`iofds.,O``evd?e`Mfe`eiofs/ midoc2esvdche.quorezJo``eve.usdfl.fc
XDCCM^XMIXOFE2
XuImrfdhemsmcIu`he.
HMVDAEV_FCDQMVHMCEV@MGEFOEVGCENDCMVZD^DZ_IMV_MIZ^M@HMHE^MV.
)Fe`tmxtehmO``evdfo`)
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
2/57
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
3/57
Xepofes2
4. Zrencmitofd hm cd Z_IM y cd mfe`eid hm cd miprmsd o``evdherd2
mc dco`mdiom`te ao`d`fomre y mc romsge m` mc fe`tmxte hmc imrfdheo`tmr`dfoe`dc
Cd furvd hmc dprm`hozdbm hm cd miprmsd2 mc prencmid hmc dco`mdiom`tefeimrfodc y mc Qm`turm Fdpotdc o`tmr`dfoe`dc
>. O tmr`dtoe`dc @mtwerko`g2
cd feipmtm`fod o`tmr`dfoe`dc m` cd fdrrmrd hmc miprm`hmher; toio`g yfdpdfohdhms
Cd epmrdfo` hm cds Dfmcmrdherms O`tmr`dfoe`dcms fe` ces Vtdrt)ups,O``evdfo` tmf`ecgofd/
Hrovmrs pdrd cd m`trdhd d imrfdhes o`tmr`dfoe`dcms6. Mc dpertm hmc Mstdhe feie u` o`struim`te pdrd mc frmfoiom`te y cd
sustm`tdnocohdh hm cd miprmsd o``evdherd
8. Fdses hm miprmsds flocm`ds o`fundhds m` O@@EQE2 cmffoe`ms yrmfeim`hdfoe`ms
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
4/57
Idrfe ^mamrm`fod pdrd cdsHmfosoe`ms hm cd miprmsd
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
5/57
Tu ms u` miprm`hmher5
` ]`miprm`hmhermsu`dpmrse`dqummsthospumstdymsfdpdzhmfe`vmr=ru`d`umvdohmdeo`vm`fo`m`u`do``evdfo`mxotesd,B.Vfluipmtmr/
VDXOVADFM]@D@MFMVOHDH
GM@M^DQDCE^DCEVFCOM@XMV
MBMF]XDZ^E_MFXEV
+QDCE^
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
6/57
]`ovmrsohdhms#
Fm`tres Xmf`ecgofesy miprmsds
ADVM 62Feimrfodcozdfoe`
O`tmr`dtoe`dc
Zrmsmcmffo`Zreymftes .
4stO`fundfoe`
+ ^msuctdheshm O+H ^msuctdhes
hm ZreymftesO``evdfoe` Zreymftes
O``evdfoe`
QM@XDV
ADVM 42O`fundfoe`Vmcmffo`Zrey
mftes
ADVM >2O`fundfoe`Frmdfo` hmQdcer. CefdcFeimrfodcozdfoe`
+ ^msuctdheshm O+H
Feipcmbohdh hm `mgefoes hmO``evdfo`.
]@ Z^EFMVE )0 HM CD OHMD DC
IM^FDHE
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
7/57
Cd miprmsd y sus MstrdtmgodsAu`hdim`tdcms
4 Vustm`tdnocohdh hm cd miprmsd> Idxoiozdr cd rm`tdnocohdh hm cds
epmrdfoe`ms
6 Gm`mrdfo` hm vdcer
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
8/57
Hmfosoe`ms hm cdsmiprmsds
] 9 Z" T,x#y#z#/ FQ ,x#y#z / FAQdrodncms hm hmfosoe`ms miprmsdrodcms
`e trovodcms y ho`diofds
Msaumrze m` Ohm`toaofdfo` )0 feiprm`so`hm ces vdrodncms qum oipdftd` cesrmsuctdhes mspmrdhes hm cd miprmsd
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
9/57
Zer mbmipce..OIZDFXE
ZD^MXOD@E
>:- Zrehuftes
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
10/57
Ldyhoamrm`fodsm`peco=fdfeimrfodc.
Vm=m`mhos=`termter`esenrmmcfdpotdco`vmr=he
O`grmse x Qm`tds 9
Zrmfoe x Fd`tohdh
Z xT94:,(/ x 4#::: 9 (4:#:::
O`grmse x Qm`tds 9
Zrmfoe x Fd`tohdh
Z x T 94#:::,(/ x 4: 9 (4:#:::
>/ Zrehufte Leiegm`me4/ Zrehufte Hoamrm`fodncm
Hoamrm`fodsEnsmrvdncms2
4. ZrehuftesHoamrm`fodhes.smvm`hm`dprmfoeshoamrm`tms#pumssd=sadfm fcom`tmsfe `mfmsohdhmshoamrm`tms#etrdrmcdfoe prmfoe%fdcohdh
>. ZrehuftesLeiegm`mes.smvm`hm dprmfoesndbes#pmrehe`hmsmrm`dtpervecuim`hmvm`tds#pumsldyndbesidrgm`ms..
Zer mbmipceOhm`toaofd`hedtronutes hm prehuftes y cgofds
feimrfodcms
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
11/57
Cd Z_IM feie Ergd`ozdfo`. Mstrdtmgods
Dco`mdiom`te Feimrfodc)Ao`d`fomre Ldy Hmsadsms 5
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
12/57
D`dteid .Hodgrdid au`foe`dc hm Feipe`m`tms qum
damftd` cd ho`iofd hm cd Miprmsd.
4/McMquope
Zmrfflcgmster)mbmfu=ve. Miprmsdroes%
vm`hmherms%
@mgefodherms%Frmd=ves
>/Mciehmcehm`mgefoes
McVm`=hehmprepsote. Zrepesofo`hmQdcer. Imrfdhesimtds,`ofles#
smgim`tes/
Zcd`hmIdrkm=`g Df=vohdhmsfro=fdsy
rmfurses,o`suieshmcdprehuffo`/
6/CdVdcuhAo`d`fomrd.
AcubehmMamf=ve,FdslAcew/ O`vmrsoe`ms)cdFdpdfohdh ^mqumroiom`teshmFdpotdc
hmXrdndbe,Exogm`ehodroe/
=/ImhoeDinom`tmMxtmr`e.
Fofcesytm`hm`fodsmfe`iofdsrmcmvd`tms.
CdMstrufturdhmcdo`hustrod,Ldy
Ie`epecoes5/ Cdfeipmtm`fody`umstrds
vm`tdbds.
^mgucdfoe`ms,Ndrrmrds/
1/D`cososhm^omsges.
^omsgeXmf`ecgofe. ^omsgeFeimrfodc ^omsgeAo`d`fomre ^omsgeZec=fe
8/McsostmidFeimrfodc.
Lotes. Gd`yDffoe`ms. Fd`dcozdfo`hmQm`tds.
Itrofdsfeimrfodcms
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
13/57
Fie sm Vustm`td mc Qdcer m` cd^mcdfo` Feimrfodc 5
QDCE^ 9 NM@MAOFOEV FEVXEVQDCE^ ZD^D FCOM@XM9 Z^EH]FXE + DFFMVE + M\ZM^OM@FOD FEVXE.
Z^EH]FXE DFFMVE M\ZM^OM@FOD FEVXE
Au`foe`dcohdh%dtronuteshmcprehufte
Hmsmipmendsdhem`rmqumroiom`teshmcfcom`tm.
O``evdfoe`mstmf`ecgofds
Fe`ffldnocohdhhmcprehufte%cdsecufo`
Hospe`onocohdhhmcprehufte.
Vo`fre`dfe`o`vm`tdroeshmcfcom`tm
Fd`dchmhostronufo`mxpmhote
Qmcefohdhhmrmspumstddcfcom`tm
Oipdftem`mcFe`suioherm`frmdfo`hmQdcer
Vecufoe`msmamf=vdsm`fofcehmfeiprd
Fdcohdhm`Vmrvofoe
Zrmfoesxpdgdr Festehmces
prefmseshmfeiprd
FestehmNsqumhd,Ndrrmrds/.
Festeffl`d`fomre#AeridshmZdge
Cd miprmsd preperfoe`d vdcer pdrd ces fcom`tms d trdvs hm mstds 8hoim`soe`ms m` cd rmcdfo` feimrfodc
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
14/57
Fofce hm Qohd hm u`d MiprmsdO``evdherd
: 4 > 6 8 = 1 7 < ? 4: 44 4> 46 48 4= >:+
Des
Vtdrt)up Frmfoiom`te tmiprd`e Idhurmz Mstdnocohdh
Ie`tes hmo`vmrso`,preimhoe/
K]V(=:)=::
Aum`tmsffl`d`fodiom`te2
Fdpotdcprepoe
A.fmrfd`ds
F.V.Ferae
`gmcms
Fdpotdchmromsge,QF/
Ae`hespncofes.
Nrmdkmvm`
)4)>
(
MNOXHD
]`ovmrsohdhmsAu`hdherms
Fdp.Zrepoe
Atms.Fmrfd`ds
F.Vmioccd.Ferae
K]V(4:)6:: K]V(=::
AC]BE FDBD CON^MDF]I.
Ohmd)Zcd` @mgefoe
Nd`fes
Ao`d`fodiom`teprovdhe.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
15/57
Iehmcd`he mc `mgefoe
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
16/57
Hmshm mc FD@QDV ldfod cd Dfmcmrdfo`Feimrfodc O`tmr`dfoe`dc
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
17/57
Qoso` hm u`d Miprmsd@dfom`tm m` 6 Mtdpds
Dbustm hm2Zrencmid )0
Vecufo`
Dbustm hm2Zrehufte )0Imrfdhe
MsfdcdZrehuftovd y
Feimrfodc
Mtdpd 4 Mtdpd 6Mtdpd >
Xom`ms u` prencmid qumvdcgd cd pm`d rmsecvmr5
Lds fe`struohe dcge qumcd gm`tm hmsmm%`mfmsotm5
Fie dfmcmre m`frmfoiom`te hm io
`mgefoe5
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
18/57
NI)FD@QDVVEFOEVFCDQMV
DFXOQOHDHMVFCDQMV
Z^EZEVOFOE@HM QDCE^
^MCDFOE@ FE@CEV FCOM@XMV
VMGIM@XEHMFCOM@XMV
^MF]^VEVFCDQMV FD@DCMV HMFEIM^FODCORDFOE@
MVX^]FX]^D HM FEVXEV AC]BE HM O@G^MVEV
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
19/57
Zrepumstd hmQdcer
Vmgim`te hmFcom`tms
Fd`dcms hmHostronufo`
^mcdfo` fe`mc Fcom`tm
Acube hm
O`grmses
^mfursesFcdvms
DftovohdhmsFcdvms
Dcod`zdsMstrdtgofds
Mstrufturd hmFestes
Tu5Fie5
Fu`te im fumstd5Fu`te
Qm`he5
D Tuo`5
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
20/57
Qdcer hmc `mgefoeMaofom`fod hmc `mgefoe
IO^DHD VOVXMIOFD FD@QDV
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
21/57
6 Xopes hm ^omsges qum
m`arm`td tehd miprmsd4. ^omsge ) Zrehufte2 Entm`om`he mc prehufte
ferrmfte
> ^omsge Fcom`tm2 Fe`struym`he u` fdio`epdrd tm`mr fcom`tms
6 ^omsge ) Imrfdhe2 Fe`struym`he u` @mgefoeQodncm
Mc ^o ho o h nto
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
22/57
Mc ^omsge sm hosio`uym fud`he u`e entom`mo`aeridfo` hormftd2
Hm ces Mquopes
O`vmrsoe`ostdsFeipmtoherms
Fcom`tms)fe`suioherms Fe`sucterms
Miprmsdroe
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
23/57
Xm`hm`fods O`tmr`dfoe`dcmsFe`tmxte Idfre
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
24/57
Xm`hm`fods hm Imrfdhes mO``evdfoe`ms
4 Gcendcozdfo` Vm dsefod fe` mc o`frmim`te hm cd leiegm`ozdfo` hmcds prmamrm`fods hmc fe`suioher m` tehes mc iu`he
> Mc dvd`fm tmf`ecgofe m`2 cds pcdtdaerids o`aeritofds y tmcmfeiu`ofdfoe`ms# m` itehes hm prehuffo`# hosme# trd`spertm y cegstofds
o`tmr`dfoe`dcms
rmhufm` ces festes hm trd`sdffo` hm ces `mgefoes y adfocotd` mco`tmrfdinoe feimrfodc
6 O`tmr`mt ldfm cd o`tmr`dfoe`dcozdfo` ids vodncm y feste)mamftovd Ohoeid O`gcms heio`d cds feiu`ofdfoe`ms o`tmr`dfoe`dcms
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
25/57
Zerqum msfdcdrfeimrfodcim`tm d @ovmc
O`tmr`dfoe`dc5
4 Gm`mrdro`frmim`tes m` cd Hmid`hd per `umstres prehuftes ,`umvesfe`suioherms/
> Mxpd`so` )0 duim`tdr cd Zdrtofopdfo` hm Imrfdhe ,- Idrkmt Vldrm/6 CmvmrdgmDuim`tdr cd adfturdfo`)o`grmses per fcom`tms ,ao`d`zds/
8
Eptoiozdr cd msfdcd hm epmrdfo` dprevmfld`he cds mfe`eids hmmsfdcd Ldy Imberdr cd maofom`fod epmrdtovd pdrd m`arm`tdr cesimrfdhes.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
26/57
Fdio`es ldfod cdo`tmr`dfoe`dcozdfo`
Cd aorid sm mxpd`hm m` au`fo` hm su fe`efoiom`te hmc imrfdhe m` 6adsms2
4. smcmffo` hmc imrfdhe o`tmr`dfoe`dc2 hmfosoe`ms perio`oiozdfo` hm festes 90 dtmrrozdr m` imrfdhes vmfo`es
>. mcmffo` hm cd aerid hm m`trdhd2 hmshm cd mxpertdfo` o`hormftd
ldstd cd dhio`ostrdfo` hm u`d sunsohodrod prepod
6. mc rotie hm cd o`tmr`dfoe`dcozdfo` mstd m` au`fo` hmc frmfoiom`tehmc `mgefoe m` tmrroteroe prepoe
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
27/57
4. Mxpertdfo`hormftdhmcprehufte.>. Hmsdrreccdru`beo`tvm`turmpdrdvm`hmrdtrdvshmu`d
miprmsdqummstm`cdvm`tdhm`mgefoessoiocdrms.
6. Qm`hmrcofm`fodsdfeipddsmxtrd`bmrdsyfenrdrcesreydc=ms.8. Fe`trdtdru`feipddmxtrd`bmrdpdrdldfmr`mgefoes
m`trmg`hecmu`-hmcdsvm`tdshormftds.,N>N/. Id`tm`mru`defflfo`dfeimrfodcyu`dsunsohodrodm`mc
mxtrd`bmre
>.) Dctmr`dtovds hm drrone dcimrfdhe O`tmr`dfoe`dc
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
28/57
Z_IMV2 Zerqum cds
Dcod`zds5 Cds dcod`zds se` au`hdim`tdcms pdrd cds miprmsds
pmqumds# yd qum2
pmriotm` d mstds aorids .dffmhmr d `umves imrfdhesy entm`mr mfe`eids hm msfdcd#
entm`mr rmfurses feipcmim`tdroes m` dftovohdhms hmcd fdhm`d hm vdcer pefe hmsdrreccdhds#
rmspe`hmr d cds o`fmrtohuinrms hmc m`ter`e rmfonor mc dpeye hm miprmsds mstdncmfohds y fe` grd`
rmputdfo`.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
29/57
Zrmgu`tds d`tms hmc dtmrrozdbmm` `umves imrfdhes5
4. Cefdcozdfo`,cegs=fds/2Tumimrfdhevdiesddnerhdr5>. Xdidehmcimrfdhe2Fud`tesfcom`tms#fe`suioherms
petm`fodcms5.Xm`miesu`diumstrdrmprmsm`td=vd.
6. FucmscdFe`huftdyhmsmipmehmcfe`suioher5. Feiprdhermsfe`o`tmrsfeipucsove# Fcom`tmsfe`@mfmsohdhmso`imhodtdsymstdncms. Hoamrm`tmsfdpdfohdhmshmfeiprdypdtre`mshm
fe`suie#
Fofcehmfeiprds#armfum`fodfe`suiem`mc=mipe.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
30/57
Fdrdftmrozd`he u` ImrfdheMimrgm`tm
Fdrdftmrstofds Ndbe Zehmr hm Feiprd Mfesostmids feipmtotoves
hoamrm`tms
Fe`suioherms gmegraofdim`tmhospmrses
Mxpmftdtovds# Zroerohdhms# gusteshm fe`suioher
O`ardmstrufturd fdinod`tm)cegostofds Festes hm ces ^mfurses ^mgucdfoe`ms m o`acum`fod pectofd Vostmid cmgdc Fucturd hm `mgefoes
Zrepumstd hm Qdcer
Eamrtd hm Zrehuftes%Vecufoe`ms
Vmgim`te)Fcom`tms
Iehmce Gm`mrdfo`O`grmses
Fdhm`d hmcQdcer
Ergd`ozdfo`)Zyim
Iehmce hmFestes
Iehmce hm Epmrdfoe`ms
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
31/57
DFMCM^DFOE@FEIM^FODC
O@XM^@DFOE@DC
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
32/57
Dfmcmrdfo` Feimrfodc5inote Gm`mrdc 2
4. Zrespmffo`hmpetm`fodcmsfe`trdteshmoipcmim`tdfo`hmcdssecufoe`mstmf`ecgofds.
Qdcohdfoe`msfeimrfodcms# vdcerozdfoe`mshmc`mgefoe ohm`=fflfdfo`hmprespmftesqumdheptm`cesprehufteso``evdherms.
>. Hmsdrreccehmdffoe`msmstrdtgofds. Aefdcozd`hecdprepumstdhmvdcerhmcdstmf`ecegdsqumsmearmfm`. Hmtmrio`drmcnm`mfflfoehormftepdrdcespetm`fodcmsfcom`tms
feipdrdhefe`tmf`ecegdsdctmr`d=vds.
6. Cegrdrfe`trdtesyfeipreioseshm`mgefoesm`trmceshmsdrreccdhermshmcdo``evdfo`yetressefoes#dcodhesmstrdtgofes.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
33/57
Dfmcmrdfo` Feimrfodc5inote mspmfoaofe2
4. ^mhms. Aumrtm `mtwerko`g ,rmhms/ y prmsm`tdfoe`ms# hmiestrdfoe`msm` tmrrm`e
> Fedflo`g Hmsdrrecce hm fedflo`g hm `mgefoes# qum gud`2 cd mbmfufo` hmc iehmce hm `mgefoes# `mgefodfoe`ms hm aum`tms hm o`vmrso` `umvd# dffoe`ms hm idrkmto`g# prmfoes y prefmses hm vm`tds
6 Idrkmto`g Xrdndbe hormfte pdrd vdcohdr dffoe`ms hm idrkmto`gmamftove
8 Qm`tds Dffoe`ms hm ie`oterme hmc pcd` hm dfmcmrdfo` fe`to`ue,`u`fd pmrhmr vosonocohdh hmc hmsmipme feimrfodc y ao`d`fomre/
= QM@HM^
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
34/57
MQDC]DFO@ HM QODNOCOHDH ZD^DDFMCM^D^
4. Ie=vdfo`.pdrdnusfdrfeimrfodcozdfo`o`tmr`dfoe`dc.>. Imrfdhe.Fucmsmcimrfdheenbm=vepdrdmcprehufte%tmf`ecegd56. Xmf`ecegd.Fuc,ms/ms,se`/cd,s/tmf`ecegd,s/m`cdsqumsmndsdmcprehufte%secufoe`58. Hospe`onocohdh.Mstdhedftudchmcprehufte2
Mstmcprehufte%tmf`ecegdhospe`oncmpdrdcesfe`suioherms5 fucmsse`ceshmsdestf`ofesfcdvmsmlotespdrdccmgdrdcprehufteffl`dc5
. ZrepumstdhmQdcer.Qm`tdbdshmcprehufte2Fucmsse`cesnm`mfflfoeshormftesqumm`trmgddcfcom`tm51. Feipmtm`fod. Mstdncmfmr fcdrdim`tm qum prehuftes%tmf`ecegds se` feipmtm`fod# y feie sm
supmrdrdmstmenstfuce.
7. Hmsfropfo`hmcmstdhehmcdmiprmsd
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
35/57
^mgostre hm O`stotufoe`ms qum prevmm`Zregrdids hm Dfmcmrdfo` y%e O`fundfo`
O`tmr`dfoe`dc@ertmdimrofd2 OFO`s[tutm.Zds2Mstdhes]`ohes,Dus=`#Xmxds/.
www.of>.utmxds.mhu
GFG hmc OF O`s[tutm
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
36/57
GFG hmc OF O`s[tutm.Mstdhes]`ohes,Dus=`#Xmxds/
Zregrdidhmdfmcmrdfo`smcmf=ve. 6)8imsmshmhurdfo`qumsmfm`trdm`trdndbefe`mxpmrteshmGFG#cdvm`td
hmcesprehuftes#mxpesofo`ycdfe`mxo`fe`cdfeiu`ohdhhmim`termsydsmsermshmdcte`ovmchmcdfeiu`ohdhhmDus=`#Xmxds#pdrdmcimrfdhehmcesMM]].
Vmcmffoe`d`cdsmiprmsdsprmvodpestucdfo`dtrdvmshmO@@EQEfe`u`fums=e`droehmc`mgefoem`O`gcms.
Vmcmffoe`dheshmnm`pdgdrdtrdvmshmcae`heGFGhmFerae ]V(4=K,Fl(7#=ii/Feraepreperfoe`dFl(>:iife`4:-dpertmmiprmsdroe.
Dcffl`dchmfdhdpregrdid#stdrtupssmcmffoe`dhes=m`m`cdepertu`ohdhhmmsfdcdrfeimrfodcim`tm#entm`fo`hmsefoemstrdtgofes#ypetm`fodcmsae`heshmo`vmrso`o`tmr`dfoe`dcms.
^msuctdhe2Hmspushm8imsms#fdhdVtdrt)up#ldnrddvd`zdhepdrdentm`mru`vdcoesepregrmsefeimrfodcyhmfdpdfohdhmbmfu=vd.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
37/57
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
38/57
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
39/57
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
40/57
QOHMEV hm ^EIDM` O`gcms2 lttp2%%voimefei%8?7:1:6=
M` Mspdec2 lttp2%%voimefei%8?7:1:61
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
41/57
^mgostre hm O`stotufoe`ms qum prevmm` Zregrdids hmDfmcmrdfo` y%e O`fundfo` O`tmr`dfoe`dc
MurepdmOsrdmc.
Vtdrtupneetfdip.Mspmfodcozdfo`2Xehescesstdrt)up.Zdsms2Ho`didrfd,Fepm`dgum/#Lecd`hd,Distmrhdi/#Dcmid`od,Nmrc`/
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
42/57
Vtdrtupneefdip Qohme
lttp2%%wwwstdrtupneetfdiperg%snftvltic
Murepd m Osrdmc
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
43/57
Murepd m Osrdmc.Vtdrtupneetfdip
Zregrdidhmdfmcmrdfo`smcmf=vequmsmfm`trdm`cdmxpesofo`ycdfe`mxo`fe`cdfeiu`ohdhhmim`termsydsmsermshmdcte`ovmchmMurepdmOsrdmc..
Vmcmffoe`d`4:miprmsdsm`trmfom`teshmpestucdfoe`mshmciu`he. Vmcmffoe`dhescmspreperfoe`d`4K,]V(>:K/ho`mrepdrdmcnecsocce##4:ioc,]V(
>::ioc/permcvdcerhmcdeamrtdo``evdherdy1imsmshmmspdfoehmefflfo`dgrdtuote.
Dcffl`dchmfdhdpregrdid#stdrtupssmcmffoe`dhes=m`m`cdepertu`ohdhhmmxpe`mr,Zotflm`O`gcms/d`tmae`heshmo`vmrsoe`#ces`gmcmsycesfdpotdcostdshmromsgehmproimr ovmcpdrdcdffl`d`fodfo`hmcpreymfte#.
Voldynum`esrmsuctdhesteid`u`
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
44/57
Fdio`essunsohodheshmO`tmr`dfoe`dcozdfo`m`Flocm
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
45/57
AE@HEVFE@F]^VDNCM24/Dfmcmrdfo`O`tmr`dfoe`dchmMiprm`hoiom`tesXmf`ecgofes)
GcendcFe``mf=e`.FE^AE)VXD^X]Z>/Z^[email protected]/EtrdsAum`tmsZrovdhds
^MF]^VEV ZD^DO@XM^@DFOE@DCORDFOE@
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
46/57
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
47/57
Dfmcmrdfo` O`tmr`dfoe`dc hm Miprm`hoiom`tesXmf`ecgofes ) Gcendc Fe``mftoe`
Mstmpregrdiddpeyddmiprm`hmherms`dfoe`dcmsm`mcprefmsehmo`tmr`dfoe`dcozdfo`hmsus`mgefoesdtrdvshmcdpdr=fopdfo`m`dfmcmrdherdshm
`mgefoesmxtrd`bmrdshmrmfe`efoheprms=goeiu`hodc.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
48/57
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
49/57
Z^EFLOCM
Enbmtoves Imhod`tm ao`d`fodiom`te# dffmse d rmhms y sepertm mspmfodcozdhe#
FE@XDFXFlocm nusfd dfeipddr y aertdcmfmr mc prefmse hmo`tmr`dfoe`dcozdfo` hmc miprm`hoiom`te m o``evdfo` `dfoe`dc hmdcte petm`fodc mxpertdher# fe`tronuym`he dc pesofoe`diom`te hm
preymftes flocm`es fe` dcte vdcer dgrmgdhe m` mc fe`tmxteo`tmr`dfoe`dc
lttp2%%wwwyeutunmfei%wdtfl5v9HeuIZmo_G1g!amdturm9pcdymrUminmhhmh&$
Z^EFLOCM2 Tu tope hm preymftes
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
50/57
Z^EFLOCM2 Tu tope hm preymftessm nusfd dpeydr5
Miprmsdsymiprm`hoiom`tesqumtm`gd`2
u`dctefeipe`m`tmtmf`ecgofe# qumfum`tm`fe`u`iehmcehm`mgefoeprendhe# u`mvohm`tmprefmsehmdgrmgdfo`hmvdcer#y u`dctepetm`fodcmxpertdheryhmfrmfoiom`te#m`cdsrmdshm.
tmf`ecegdshmcdo`aeridfo`yfeiu ofdfo`,hmsdrreccehmsewdrm#dpcofdfoe`mspdrdo`tmr`mtytmcmae`divoc/#
secufoe`msdinom`tdcmshmpu`td# noetmf`ecegdynoeimhofo`d#m`trmetrds.
Fu`teffl`d`fodmcpregrdid5.Zreperfoe`dsepertmydffmsedrmhmso`tmr`dfoe`dcmshm`mgefoes#ZreFlocmffl`d`fodmc1:-hmcfestetetdchmcpreymfte#fe`u`tepmhm]V(6:.:::perpreymfte.
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
51/57
T u s m r v o f o e s e a r m f mFE@XDFXFlocm hm Z^EFLOCM5
4. @mtwerko`g,rmhms/. smrvofoeshmtrm`hlu`tmrs# iosoe`mshmo``evdfo`# pdr=fopdfo`m`amrods#fe`vm`foe`msyetressmrvofoesqumaertdcmzfd`dc
prefmsehmo`tmr`dfoe`dcozdfo` fe`tdftesfeimrfodcmsyrmhmso`tmr`dfoe`dcms#
>. Dpeyeau`foe`dcdcdgms[`. Dsmserdsm`nrd`ho`g,idrfd/yidrkm=`go`tmr`dfoe`dc# dsmserdcmgdcytronutdrodm`mcimrfdhehmhms=`e#
6. DpeyeCegos[fe. efflfo`dstmiperdcmsm`mcimrfdheenbm=ve# sepertmhmcdrmhhmefflfo`dshmZreFlocmm`mciu`he# dpeyepdrdcdo`stdcdfo`hmfflcodc#.
H a h c Z_IM t
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
52/57
Hmsdaes hm cd Z_IM m` mstesfe`tmxtes
Z c F t o h
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
53/57
Zdses m` cd Fe`struffo` hmZ_IM hm O``evdfo`
Dao`d`he cdOhmd O`ofodc
Hmsog`Xlo`ko`g
Zrmsm`tdfo` dO`vmrsoe`ostds
Frmd`heLoptmsos
Qdcohd`heZrencmids hmc
Fcom`tm
Qdcohd`he)Zretetopes
Nuso`mssIehmc Fd`vds
FusteimrHmvmcepim`t
ZrehuftHmvmcepim`t
Mcmvdter Zotfl
HMVDAEV ZD^D MC
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
54/57
HMVDAEVZD^DMCMIZ^M@HMHE^
4 Vo`fre`d ,Aefe/ fe` cds `mfmsohdhms e prencmids hm cdgm`tm ,fcom`tms/ y fe` cd frmdfo` hm Qdcerpdrd mcces> Dcfd`fm ,Zm`sdr m` grd`hm/2
Xrdndbdr pdrd dcfd`zdr u` imrfdhe mxtm`se# cefdc mo`tmr`dfoe`dc Zetm`fodr mc miprm`hoiom`te pdrd msfdcdr prehuftovd y
feimrfodcim`tm Erom`tdrsm fe` acmxonocohdh feimrfodc2 Ccmgdr he`hm
`dhom is ld ccmgdhe
6 Gmsto` Imberdr fdpdfohdh hm gmsto` y mstdr hospumste dfe`struor mquope miprm`hmher
HMVDAEV ZD^D MC
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
55/57
HMVDAEVZD^DMCMIZ^M@HMHE^
8 O``evdr9 vm`tdbds feipmtotovds sestm`oncms + epertu`ohdh hm gm`mrdr vdcer m oipdfte sefodc + petm`fodc pdrd msfdcdr feimrfodcim`tm
= Fdses hm xote2 Fe`struor Losterod feimrfodc d`tms hmnusfdr Ao`d`fodiom`te
1 Feiu`ofdr mc Qdcer Eamrtds rmdcostds d sefoeso`vmrsoe`ostds28 Cds miprmsds vdcm` ce qum mc imrfdhe mst hospumste
d pdgdr= Vm trdtd hm fe`tdr fe` sefoes y fe`struor rmcdfoe`ms
senrm cd ndsm hm o`tmgrohdh y fe`aod`zd
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
56/57
HMVDAEVZD^DMCMIZ^M@HMHE^
]stmh tom`m cd Zdcdnrd
7/29/2019 TALLER OQL INGENIEROS International Business 25Julio2013
57/57
EsvdcheTuorezCmyte`
O`gm`omreFeimrfodc.Fom`fodsMfe`iofds. IdstmreaNuso`mssDhio`ostrd?e`. Hefterd`he m` Fs Mfe`eiofds ,O``evd?e` mfe`eiofs/
G^DFODV