LOOKING AFTER YOURAPPRENTICE/TRAINEE

EMPLOYER INDUCTION GUIDE

TAFE QUEENSLAND

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FOR STUDENTS:

• Online student portal

• TAFE Queensland Scholarships

• Career and personal counselling

• Disability support

• Learning support

• Library network

• Personal support services.

CONGRATULATIONS ON HIRING AN APPRENTICE/TRAINEE

Thanks for choosing TAFE Queensland to provide your training needs

We’re sure you’ll enjoy getting to know your apprentice/trainee and seeing what they have to offer to your business. To assist you both on this journey, TAFE Queensland offers a wide range of support services for both you and your apprentice/trainee. Contact your local TAFE Queensland team to find out more about what assistance we can provide.

Our services include:

FOR EMPLOYERS/BUSINESSES:

• Flexible training options (see p8 for more details)

• Customised training plans including Recognition of Prior Learning (PRL)

• Customer Service Officer to support and guide you throughout the training period

• Information on available funding options

• E-sign system to reduce paperwork

• Find Your Apprentice service (not available for all courses).

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HANDY INDUCTION CHECKLIST FOR WORKPLACE SUPERVISORS:

• Introduce the apprentice/trainee to the team and provide a workplace tour

• Outline your expectations of the apprentice/trainee and provide a job description

• Explain the business structure

• Explain Occupational Health and Safety, and emergency procedures

• Discuss the line of authority and who the apprentice/trainee will report to

• Outline company policies and procedures

• Explain how performance appraisals will be carried out

• Ensure the apprentice/trainee has opportunities to experience a broad range of skills that meet the agreed training plan requirements.

LOOKING AFTER YOUR APPRENTICE/TRAINEE

Your apprentice/trainee may initially have very little experience in the workplace. As such, it can be useful to spend some time helping them settle into the business. Apprentices/trainees should spend their first days observing Occupational Health and Safety procedures and should be encouraged to ask questions.

Constant supervision in the first 100 days while the apprentice/trainee is learning new tasks is imperative, not just for legislative compliance, but also to ensure you have met your duty of care requirements.

Queensland Government Apprenticeships Information website

https://training.qld.gov.au/apprenticeshipsinfo/employers/advice-support

HELPFUL INFORMATION

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RESPONSIBILITIES

• Advise the Department of Education and Training if an apprentice/trainee is not progressing under the Training Plan

• Issue formal qualification upon completion.

APPRENTICESHIP NETWORK PROVIDER RESPONSIBILITIES:

• Provide accurate, current and comprehensive information and advice to employers, apprentices and other parties regarding:

Training rights and obligations Australian Apprenticeships Incentives Programme payments and allowances Trade Support Loans information and sign-up administration Industrial relations matters

• An ongoing point of contact for both employers and apprentices for the duration of the apprenticeship/traineeship

• Advice, pastoral care support and interventions through in-training support.

APPRENTICE/TRAINEE RESPONSIBILITIES:

• Undertake work and follow employer’s lawful instructions in accordance with the Training Plan

• Obey all workplace health and safety and code of conduct rules

• Undertake all training and assessment as outlined in the Training Plan

• Pay student contribution fees (if not paid for by the employer)

• Keep Training Record up to date and provide to the employer, TAFE Queensland and the Department of Education and Training as required.

Throughout the apprenticeship/traineeship, each party will have different responsibilities. General responsibilities are listed below. Please contact your local TAFE Queensland Client Service Centre or Apprenticeship Network Provider for more details.

EMPLOYER RESPONSIBILITIES:

• Arrange for the provision of facilities, materials and range of work specified in the Training Plan

• Ensure apprentice/trainee is adequately supervised by a qualified person

• Pay wages/provide entitlements and discharge all lawful obligations of an employer

• Release the apprentice/trainee from work and pay appropriate wages for them to complete their off-the-job training

• Update the Training Record at least quarterly.

TAFE QUEENSLAND RESPONSIBILITIES:

• Provide parties with all relevant information (such as training fees) regarding the training and assessment requirements of the apprenticeship/traineeship.

• Work with the employer and the apprentice/trainee to provide, or arrange to provide the facilities, services, supervision and training required under the Training Plan.

• Conduct a quarterly review of the Employer Resource Assessment and apprentice Training Record

• Assist employer/supervisor to understand their role and responsibility in planning workforce tasks and delivering workplace training to the apprentice/trainee

• Arrange additional learning support and assistance for the apprentice/trainee as required

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FLEXIBLE TRAINING OPTIONS

At TAFE Queensland, we offer a range of flexible training options to suit the needs of you and your apprentice/trainee. Contact us at any time to discuss what options would be most suitable for you.

WORKPLACE

Teachers train and assess apprentices/ trainees on the job. This ensures convenience to you while providing minimal disruption to the workplace.

ONLINE

Students access libraries, study materials and virtual classrooms online, and complete and submit assessments at the click of a button.

DROP-IN DAYS

This flexible option gives employers and apprentices/trainees the ability to train at TAFE when they want at very short notice. Perfect for downtime or rainy days!

CLASSROOM

The most traditional training method for apprentices/trainees. Training can be delivered in 1, 2, 3, 4 or 6-week blocks in our cutting-edge, practical and theoretical classrooms. In some instances day-release (one day a week) training may be available.

MIXED MODE

Combine the available training options to create a training plan that works for you and your apprentice/trainee.

Please note: not all training options are available for all courses. Please contact your local TAFE Queensland team for more information.

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TAFE QUEENSLAND TRAINING SERVICES

In addition to apprenticeship/traineeship training, TAFE Queensland offers a variety of training services for employers. These include:

• Customised Training Plans for your workplace• Verification of Competency (VOC)• Training needs analysis (upskilling your

workforce)• Advanced courses• Recognition of Prior Learning (RPL)

assessment and funding.

Please contact your local TAFE Queensland Client Service Centre and ask for our Business Development team to discuss how we can create a unique training package for your business.

1300 782 555tafeqld.edu.auRTO No. 0275 | CRICOS No. 03020E © 2018 TAFE Queensland. All rights reserved.

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