Tackling the urgent and emergency care challenge through joined up working

Chair: Matthew Murphy, Managing Director, EMIS Health

Dr Chris Grant, Clinical Lead Hospital Services, Healthy Liverpool Programme

Kate Warriner, Digital Lead, Healthy Liverpool Programme

Chris Shepherd, Head of Product Management, EMIS Health

Steve Roberts, Product Manager, EMIS Health

Event Partners:

Byteing the Bullet….

A New Era of Digital Care for

Healthy Liverpool

Dr Chris Grant, Consultant in Critical Care,

Hospital Services Programme Director

Kate Warriner, Healthy Liverpool Digital Lead

Healthy Liverpool Programme

A health care system in

Liverpool that is

person-centred,

supports people to stay

well and provides the

very best in care

Urgent Care - Now

Urgent Care Vision for the Future

ILINKS

Shared

Electronic

Records

Digital No

Wrong Door

Digital

Maturity of

Providers

Digital

supporting

Outcomes

Digitally

Enabled Self

Care

Assistive

Technology

Digital Care Supporting

Urgent & Emergency Care

Key Principles:

Role Based Access

Consent and Opt Out

Proactive Audit

Exclusions

Mandatory Training

Patient Engagement

Information over and

above that held by

individual organisations

ILINKS Sharing Framework

Extensive sharing

of sharing through

EMIS Web, over

8.4 million records

accessed

Primary Care 7/7

& OOH GPs

Community Care

Teams – linking

primary care with

community and

out of hospitals

services

Hospital Services

AMU & ED

Current Coverage

How Do We Get There???

A New Era…...

The currency of

transformation

Commission

relationships

1: Relationships

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Co-Design

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Simplify

Simplify

Simplify

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2: Co-Design

Clinical Background

Stop Clinician /

Non-Clinician

Era of Digital

Clinician

IT/IG/Data Protection is NOT the job

“5YFV” Is the Job

Redress the balance

3: Digital Clinicians

“We are All Equal”

It's the era of leading in partnership

4: Digital Disruption

End Chris’s on Digital

Disruption is Already

Here???

• Digital Disruption is Already Here???

EMIS Health

Urgent and Emergency Care

Chris Shepherd – Head of Product Management

(EMIS Health Primary, Community & Commissioning)

Steve Roberts – Strategic Product Manager Urgent & Emergency Care

(EMIS Health Secondary Care)

EMIS Group

• Primary Care (EMIS Web, Patient Access)

• Community, Children’s & Mental Health

• Secondary Care (A&E, Pharmacy, PAS)

• Patient.Info

• Community Pharmacy

• Specialist Care

Complex environment ... Where will the patient be?

Best use of technology and data

The Keogh U&E Care Review

8 x Key Elements of Integrated Urgent and

Emergency Care

NHSE – Digital Urgent & Emergency Care Supporting

Transformation – 30th March 2016

Coordination, Collaboration and Information

• View of Patient Record (record to follow the patient)

– EMIS Web Care Record Data Sharing

– Symphony accessing EMIS Web Primary Care Record

– Transfer of Care using standardised academy headings and coding

• Development of EMIS Web for Urgent Care Centres

– Patient Tracking Module and full support for Data Set and Payment by

Results

• Interoperability

– Portal SDK (view of 3rd party portals)

• EMIS Web Cross Organisation Functionality

– Search & Reports, Risk Stratification, Tasks, Warnings, Appointments,

Managed Referrals

The Patient

• Care Record is with the patient

• Ubiquitous Care – shared pathways

• Safety

• Signposting

• Choice

• Right Care, Right Time, Right Place

• Value – Safety- Patient Education-Outcomes-Improved

Care – Healthier Living – Data – Service Transformation

Questions and answers