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Table of Contents
Academic Affairs 3.............................................................................................................................
Academic Affairs 2 5..........................................................................................................................
Academic Affairs 3 7..........................................................................................................................
Academic Affairs 4 9..........................................................................................................................
Academic Program - Air Conditioning Technology 11.......................................................................
Academic Program - Air Conditioning Technology 13.......................................................................
Academic Program - Auto Collision Repair 16..................................................................................
Academic Program - Automotive Technology 18..............................................................................
Academic Program - Business Management, Business Administration
Technology, Paralegal, and Accounting 20.......................................................................................
Academic Program - CIS - Computer Programming 22....................................................................
Academic Program - CIS - Database Specialist 24...........................................................................
Academic Program - CIS - Internet Specialist 26..............................................................................
Academic Program - CIS - Networking 28.........................................................................................
Academic Program - Carpentry 30....................................................................................................
Academic Program - Central Sterile 32.............................................................................................
Academic Program - Commercial Straight Truck and Passenger/Driving (class B) 34.....................
Academic Program - Commercial Truck Driving 36..........................................................................
Academic Program - Construction Management 38..........................................................................
Academic Program - Dental Assisting 40..........................................................................................
Academic Program - Design and Media Production 42.....................................................................
Academic Program - Diesel Equipment Technology 44....................................................................
Academic Program - Drafting Technician Program 46......................................................................
Academic Program - Drafting Technology 48....................................................................................
Academic Program - Electrical Systems Technology 50...................................................................
Academic Program - Electrical Systems Technology 53...................................................................
Academic Program - Electrocardiography Technician 55.................................................................
Academic Program - Electronics Technology 57...............................................................................
Academic Program - Environmental Horticulture 59.........................................................................
Academic Program - Industrial System Technology 61.....................................................................
Academic Program - Industrial Systems Technology 63...................................................................
Academic Program - Laboratory General Education Courses 65.....................................................
Academic Program - Machine Tool Technology 67...........................................................................
Academic Program - Machine Tool Technology 69...........................................................................
Academic Program - Medical Assisting - Flint River Campus 71......................................................
Academic Program - Medical Assisting - Griffin Campus 73.............................................................
Academic Program - Non-Laboratory General Educaton Courses 75..............................................
Academic Program - Orthopaedic Technology Program 77..............................................................
Academic Program - Plumbing/Pipefitting 81....................................................................................
Academic Program - Practical Nursing - Griffin Campus 83.............................................................
Academic Program - Radiological Technology 85.............................................................................
Academic Program - Respiratory Care 87.........................................................................................
Academic Program - Surgical Technology 89...................................................................................
Academic Program - Welding and Joining Technology 91................................................................
Admissions 93...................................................................................................................................
Adult Education and GED Testing 95................................................................................................
Career Services 98............................................................................................................................
Economic Development - Administration 100....................................................................................
Economic Development - Classroom Instruction 102........................................................................
Economic Development - Distance Instruction 104...........................................................................
Emergency Communication 106.......................................................................................................
External Communication 108............................................................................................................
Facilities & Operations - Emergency/Utility Contracts Exemplar - Butts pdf 110..............................
Facilities & Operations - Emergency/Utility Contracts Exemplar - CDC pdf 111...............................
Facilities & Operations - Emergency/Utility Contracts Exemplar - Flint pdf 112................................
Facilities & Operations - Emergency/Utility Contracts Exemplar - Griffin pdf 113.............................
Facilities & Operations - Emergency/Utility Contracts Exemplar - Henry pdf 114.............................
Facilities & Operations - Emergency/Utility Contracts Exemplar - Jasper pdf 115............................
Facilities & Operations - Emergency/Utility Contracts Exemplar - Taylor pdf 116.............................
Facilities & Operations - Facilities Repair 117...................................................................................
Facilities & Operations - Mail Delivery 119........................................................................................
Facilities & Operations - Utilities Delivery 121...................................................................................
Financial Aid 123...............................................................................................................................
General Accounting Services 125.....................................................................................................
Human Resource/Payroll 127............................................................................................................
Information Technology 130..............................................................................................................
Library 133.........................................................................................................................................
Media Graphics Center 135...............................................................................................................
Procurement and Receiving 136.......................................................................................................
Public Information 138.......................................................................................................................
Registrar 140.....................................................................................................................................
Southern Crescent - Non-Academic Activities 142............................................................................
Special Services Department - Special Populations and Disabilities Services 143..........................
Student Account Services 146..........................................................................................................
The Net 148.......................................................................................................................................
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs Date: 4/10/14
Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the
Griffin Campus Criminal Justice, Forensic Science, Emergency Medical Service Professional,
Fire Science, Fire Fighter I & II, Cosmetology, Culinary Arts, and Early Childhood Care and
Education programs.
Function Description: The ability to provide classroom lecture, and lab instruction to all students
in the above listed programs after an emergency incident on the Griffin Campus. All the above
programs will be moved to the Flint Campus. Department Chairs, Program Coordinators, and all
full time instructors will coordinate with the Flint Campus to ensure students are made aware of
all changes to the schedule and classroom assignments.
Production Location: Southern Crescent Technical College 501 Varsity Road Griffin, GA 30223
Driving Directions: From Southern Crescent Technical 501 Varsity Rd
Griffin, GA 30223 to Southern Crescent Technical College Flint River Campus 2533 Highway
19 South Thomaston, GA 30286: total miles 30.0
1. Head south on Spalding Dr. toward Water Works St 0.5
mi
2. Turn right onto GA-16 W 0.4
mi
3. Turn left to merge onto GA-3 S/Rte 3 S/State 3 S/State Rte 3 S/US-19 S/U.S. 41 S/US-41
B YP S/Martin Luther King Jr Pkwy
3.7 mi
4. Turn right onto Hwy 3 S/GA-3 S/Rte 3 S/State 3 S/State Hwy 3 S/State Rte 3 S/US-19
S/Zebulon Rd
Continue to follow Hwy 3 S/GA-3 S/Rte 3 S/State 3 S/State Hwy 3 S/State Rte 3 S/US-19 S
Destination will be on the left
Process Manager/Department: Criminal Justice Larry Wright, Forensic Science Vaughn Estes,
Emergency Medical Service Professional Lynette McCullough, Fire Science Fire Fighter I & II
Carl Raymond, Cosmetology Kimberly Rawlins, Culinary Arts Patrick Boutier, and Early
Childhood Care and Education Kathy Weber
Backup Personnel/Department: Criminal Justice Alaina Granade, Forensic Science Jeremy
Bennett, Emergency Medical Service Professional Jon Carter, Fire Science, Fire Fighter I & II
James Anderson, Cosmetology Jeannie Kimbell, Culinary Arts Barry Levey, and Early
Childhood Care and Education Roslyn McCurry
3
Recovery Details:Recovery Strategy Overview: Move programs and program equipment needed to conduct classroom and lab instruction to the new location. Communicate to all students any scheduling changes, classroom locations.
Maximum Allowable Downtime (MAD):&2 hours to 2 weeksMAD Rationale/Justification: Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? yes Can process be degraded? yes Work-around procedures in place? yes Work-around procedures tested? no
Recovery Point Objective (relocation): Relocate to the Flint CampusHours to Point Objective: 72 hours to 2 weeksRecovery Time Objective (hours): 72 hoursHardware Needs: Forensic Science, Fire Fighter I&II, and Culinary Arts will need to bring labsupplies and equipment, all other classes going to the Flint Campus will not need additionalhardware.
Software Needs: NONE Flint already has all the software needed
Necessary Vendors/Contractors: NONE
Special Notes: Coordination with Maintenance Department to move any additional lab equipment and supplies.
4
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs Date: 4/10/14
Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the Griffin Campus Criminal Justice, Emergency Medical Service Professional, Cosmetology, and Early Childhood Care and Education programs.
Function Description: The ability to provide classroom lecture, and lab instruction to all students in the above listed programs after an emergency incident on the Flint River Campus. All the above programs will be moved to the Griffin Campus. Department Chairs, Program Coordinators, and all full time instructors will coordinate with the Flint Campus to ensure students are made aware of all changes to the schedule and classroom assignments.
Production Location: Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286
Driving Directions: From Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286: total miles to Southern Crescent Technical 501 Varsity Rd Griffin, GA 30223: total miles 30.01. Head northeast on Hwy 3 N/GA-3 N/Rte 3 N/State 3 N/State Hwy 3 N/State Rte 3 N/US-19 N toward Harrell Rd18.3 mi2. Turn left onto GA-3 N/Rte 3 N/State 3 N/State Rte 3 N/US-19 N/U.S. 41 N/US-41 BYP N/Martin Luther King Jr Pkwy3.5 mi3. Take the exit toward I-75/Griffin 0.2 mi 4. Merge onto GA-16 E 0.5 mi5. Turn left onto US-19 BUS N/US-41 BUS N 0.5 mi 6. Take the 3rd left onto Varsity Rd Destination will be on the right
Process Manager/Department: Criminal Justice Larry Wright, Emergency Medical Service Professional Lynette McCullough, Cosmetology Kimberly Rawlins, and Early Childhood Care and Education Kathy Weber
Backup Personnel/Department: Criminal Justice Donald Greathouse, Emergency Medical Service Professional Jon Carter, Cosmetology Jeannie Kimbell, and Early Childhood Care and Education Roslyn McCurry
5
Recovery Details:Recovery Strategy Overview: Move programs and program equipment needed to conduct classroom and lab instruction to the new location. Communicate to all students any scheduling changes, classroom locations.
Maximum Allowable Downtime (MAD):&2 hours to 2 weeksMAD Rationale/Justification: Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? yes Can process be degraded? yes Work-around procedures in place? yes Work-around procedures tested? no
Recovery Point Objective (relocation): Relocate to the Griffin CampusHours to Point Objective: 72 hours to 2 weeksRecovery Time Objective (hours): 72 hoursHardware Needs: Flint River Campus already has hardware needs for these programs
Software Needs: NONE Flint already has all the software needed
Necessary Vendors/Contractors: NONE
Special Notes: Coordination with Maintenance Department to move any additional lab equipment and supplies.
6
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs Date: 4/10/14
Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the
Butts County Center Criminal Justice Program.
Function Description: The ability to provide classroom lecture, and lab instruction to all students
in the above listed programs after an emergency incident on the Butts County Center. Criminal
Justice program will move to the Griffin Campus. Department Chairs, Program Coordinators,
and all full time instructors will coordinate with the Griffin Campus to ensure students are made
aware of all changes to the schedule and classroom assignments.
Production Location: Southern Crescent Technical College Butts County Center 1578 Highway
16 West Jackson, GA 30233
Driving Directions: From Southern Crescent Technical College Butts County Center 1578
Highway 16 West Jackson, GA 30233 to Southern Crescent Technical 501 Varsity Rd
Griffin, GA 30223: total miles 27.0
1. Head west on GA-16 W toward Anna Ln 1.9
mi
2. Slight right toward GA-16 W/E 3rd St
302 ft
3. Continue straight onto GA-16 W/E 3rd St
Continue to follow GA-16 W
18.0 mi
4. Continue straight onto GA-16 W/Memorial Dr
Continue to follow GA-16 W
2.8 mi
5. Turn right onto US-19 BUS N/US-41 BUS N 0.5
mi
6. Take the 3rd left onto Varsity Rd
Destination will be on the right
Process Manager/Department: Criminal Justice Larry Wright,
Backup Personnel/Department: Criminal Justice Jeremy Bennett
Recovery Details:
Recovery Strategy Overview: Move programs and program equipment needed to conduct
classroom and lab instruction to the new location. Communicate to all students any scheduling
changes, classroom locations.
Maximum Allowable Downtime (MAD):&2 hours to 2 weeks
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks.
7
Can process be suspended? yes Can process
be degraded? yes Work-around procedures in
place? yes
Work-around procedures tested? no
Recovery Point Objective (relocation): Relocate to the Griffin Campus
Hours to Point Objective: 72 hours to 2 weeks Recovery Time
Objective (hours): 72 hours Hardware Needs: NONE already has hardware
needed.
Software Needs: NONE Griffin already has all the software needed
Necessary Vendors/Contractors: NONE
Special Notes: Coordination with Maintenance Department to move any additional lab equipment and supplies.
8
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs Date: 4/10/14
Critical Mission Function: Maintaining classroom lecture, and classroom lab instruction for the Griffin Campus Criminal Justice, Emergency Medical Service Professional, Cosmetology, and Early Childhood Care and Education programs.
Function Description: The ability to provide classroom lecture, and lab instruction to all students in the above listed programs after an emergency incident on the Flint River Campus. All the above programs will be moved to the Griffin Campus. Department Chairs, Program Coordinators, and all full time instructors will coordinate with the Flint Campus to ensure students are made aware of all changes to the schedule and classroom assignments.
Production Location: Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286
Driving Directions: From Southern Crescent Technical College Flint River Campus 2533 Highway 19 South Thomaston, GA 30286: total miles to Southern Crescent Technical 501 Varsity Rd Griffin, GA 30223: total miles 30.01. Head northeast on Hwy 3 N/GA-3 N/Rte 3 N/State 3 N/State Hwy 3 N/State Rte 3 N/US-19 N toward Harrell Rd18.3 mi2. Turn left onto GA-3 N/Rte 3 N/State 3 N/State Rte 3 N/US-19 N/U.S. 41 N/US-41 BYP N/Martin Luther King Jr Pkwy3.5 mi3. Take the exit toward I-75/Griffin 0.2 mi 4. Merge onto GA-16 E 0.5 mi5. Turn left onto US-19 BUS N/US-41 BUS N 0.5 mi 6. Take the 3rd left onto Varsity Rd Destination will be on the right
Process Manager/Department: Criminal Justice Larry Wright, Emergency Medical Service Professional Lynette McCullough, Cosmetology Kimberly Rawlins, and Early Childhood Care and Education Kathy Weber
Backup Personnel/Department: Criminal Justice Donald Greathouse, Emergency Medical Service Professional Jon Carter, Cosmetology Jeannie Kimbell, and Early Childhood Care and Education Roslyn McCurry
9
Recovery Details:Recovery Strategy Overview: Move programs and program equipment needed to conduct classroom and lab instruction to the new location. Communicate to all students any scheduling changes, classroom locations.
Maximum Allowable Downtime (MAD):&2 hours to 2 weeksMAD Rationale/Justification: Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? yes Can process be degraded? yes Work-around procedures in place? yes Work-around procedures tested? no
Recovery Point Objective (relocation): Relocate to the Griffin CampusHours to Point Objective: 72 hours to 2 weeksRecovery Time Objective (hours): 72 hoursHardware Needs: Flint River Campus already has hardware needs for these programs
Software Needs: NONE Flint already has all the software needed
Necessary Vendors/Contractors: NONE
Special Notes: Coordination with Maintenance Department to move any additional lab equipment and supplies.
10
Business Continuity Plan Worksheet
Work Unit/Technical College:__Air Conditioning Technology___Date:___4/10/14______
Critical Mission Function: The Air Conditioning Technology diploma program is a sequence of courses
that prepares students for careers in the HVACR (Heating, Ventilation, Air Conditioning and
Refrigeration) industry. Learning opportunities develop academic, occupational, and professional
knowledge and skills required for job acquisition, retention, and advancement. The program emphasizes a
combination of air conditioning theory and practical applications necessary for successful employment.
Program graduates receive an Air Conditioning Technology diploma and have the qualifications of an air
conditioning technician._____
Function Description: Flint River Campus ___Bldg D _Classroom(s)# D ______Lab# D______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ____Ricky Henson____________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
11
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
12
Business Continuity Plan Worksheet
Work Unit/Technical College:__Air Conditioning Technology_ Date: 4/10/14______
Critical Mission Function: The Air Conditioning Technology associate degree program is a sequence of
courses that prepares students for careers in the HVACR (Heating, Ventilation, Air Conditioning, and
Refrigeration) industry. Learning opportunities develop academic, occupational, and professional
knowledge and skills required for job acquisition, retention, and
advancement.___
Function Description: Flint River Campus ___Bldg D _Classroom(s)# D ______Lab# D_
Tony Martin will be completing plans for the Flint River Air Conditioning Technology program
In Thomanstn.
Production Location: Flint River Campus, Thomaston, Ga.
Function Description: Griffin Campus ___Bldg 500 _Classroom(s)# 500_Lab# 500B______
Production Location: Griffin Campus, Griffin, Ga.
Process Manager: _____Ricky Henson____________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
In the event of catastrophic event an assessment of needs will be done. Basic program
equipment, tools, computers and facilities will be assessed and documented.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks. Needs
assessment would done quickly in regards to facilities, tools, equipment, computers, software,
teaching materials, etc�
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
13
If a catastrophic event were to occur at the Thomaston location, operations could be relocated to
the Griffin Campus temporarily. If a catastrophic event were to occur at the Griffin campus,
operations could be temporarily relocated at the Thomaston campus.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
18 computers, and 2 printers.
Software Needs:
Semutech HVACR training programs (5 total).
ACCA manual J and manual N load calculation software
Necessary Vendors/Contractors:
CC Dickson, Baker Brothers Supply; Dealers Supply; Mingledorfs; Trane; Granger; McMaster
Carr; Lindi Gas.
Special Notes:
None
14
15
Business Continuity Plan Worksheet
Work Unit/Technical College:__Auto Collision Repair___Date:___4/10/14______
Critical Mission Function: The Automotive Collision Repair program is a sequence of courses designed
to prepare students for careers in the automotive collision repair profession.___
Function Description: _Griffin__ Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ______Robert Hagan______ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
16
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
17
Business Continuity Plan Worksheet
Work Unit/Technical College:__Automotive Technology___Date:___4/10/14______
Critical Mission Function: The Automotive Technology associate degree program is a sequence of courses
designed to prepare students for careers in the automotive service and repair profession. Learning opportunities
enable students to develop academic, technical, and professional knowledge and skills required for job acquisition,
retention, and advancement..___
Function Description: _ Flint River Campus ___Bldg E __Classroom(s)# E __Lab# E______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ___Monte McCraw_____________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
18
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
19
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs: Business Management, Business
Administrative Technology, Paralegal, and Accounting Programs
Date:___4/10/14_____________
Critical Mission Function: Provide credit instruction.
Function Description: Each program utilizes a traditional classroom instructional format
supplemented by online instruction to varying degrees.
Production Location: Business Management is offered on the Griffin campus and Henry Center;
Accounting is offered on the Griffin and Thomaston campuses and the Henry Center; Business
Administrative Technology is offered on the Griffin and Thomaston campuses, and Paralegal is
offered only on the Griffin campus.
Process Manager: Mike Cook, Program Coordinator Department: Business Management
Kim Yevak, Program Coordinator Business
Administrative Technology
Amy Garcia, Program Coordinator Accounting
Scott Silvis, Program Coordinator Paralegal
Backup Personnel: Jennifer Edwards Business Management
Karla Weaver Business
Administrative Technology
Curtis Crocker Accounting
Abbie Brown Paralegal
Recovery Details:
Recovery Strategy Overview: All of these programs could move to another campus to continue
instruction. Much of their coursework could go completely online. In some cases, access to a
computer lab would be beneficial for some assignments. Additionally, the Paralegal program
would need access to an alternative campus library for its legal research classes.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded?
___yes____________
Work-around procedures in place? __yes________
20
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): Move to another campus. Additionally, the Paralegal
program would utilize local county law libraries to conduct legal research.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs: Much of the coursework could go online, but these programs could benefit by
having some access to a computer lab for some of the instruction.
Software Needs: Microsoft Office, and Westlaw software for Paralegal.
Necessary Vendors/Contractors: None
Special Notes: None
21
Business Continuity Plan Worksheet
Work Unit/Technical College: CIS � Computer Programming � Southern Crescent Technical
College Date:___4/14/14_____________
Critical Mission Function: _Provide instruction / Lab needed for Computer Programming
Function Description: Provide instruction / Lab needed for Computer Programming
Production Location: _Southern Crescent Technical College � Griffin Campus_____
Process Manager: Karen Smith, full-time teacher Department: Computer Information Systems
Backup Personnel: Charles Cash, department chair
Recovery Details:
Recovery Strategy Overview:
Computer Programming needs access to a computer lab with Visual Studio installed and possible
other programming language. Flint Campus, Henry and Butts Center all have computer labs. The
software would have to be downloaded from Microsoft. The IT department would need to assist
with the download of the software.
Maximum Allowable Downtime (MAD):___ 2 weeks_______
MAD Rationale/Justification: ______If the classes have to be moved to another campus/center, it
would take time to install the software from Microsoft.
______________________________________________________________________________
_________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): Computer Programming needs access to a computer lab
with Visual Studio installed and possible other programming language. Flint Campus, Henry and
Butts Center all have computer labs. The software would have to be downloaded from Microsoft.
The IT department would need to assist with the download of the software.
Hours to Point Objective: ___up to 2 weeks_______
Recovery Time Objective (hours): ___up to 2 weeks_______
Hardware Needs: computers with Microsoft Office and Internet access. Microsoft Visual Studio
22
Software Needs: __Microsoft Office, Internet Access, Microsoft Visual Studio
Necessary Vendors/Contractors: ___Microsoft
___________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
23
Business Continuity Plan Worksheet
Work Unit/Technical College: CIS � Database Specialist � Southern Crescent Technical College
Date:___4/14/14_____________
Critical Mission Function: _Provide instruction / Lab needed for Database Specialist
Function Description: Provide instruction / Lab needed for Database Specialist
Production Location: _Southern Crescent Technical College � Griffin Campus_____
Process Manager: Karen Smith, full-time teacher Department: Computer Information Systems
Backup Personnel: Charles Cash, department chair
Recovery Details:
Recovery Strategy Overview:
Database Specialist needs access to a computer lab with Microsoft server installed and possible
other databases, such as Microsoft Access. Flint Campus, Henry and Butts Center all have
computer labs. The software would have to be downloaded from Microsoft. The IT department
would need to assist with the download of the software.
Maximum Allowable Downtime (MAD):___ 2 weeks_______
MAD Rationale/Justification: ______If the classes have to be moved to another campus/center, it
would take time to install the software from Microsoft.
______________________________________________________________________________
_________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): Database Specialist needs access to a computer lab with
Visual Studio installed and possible other programming language. Flint Campus, Henry and
Butts Center all have computer labs. The software would have to be downloaded from Microsoft.
The IT department would need to assist with the download of the software.
Hours to Point Objective: ___up to 2 weeks_______
Recovery Time Objective (hours): ___up to 2 weeks_______
24
Hardware Needs: computers with Microsoft Office, Microsoft Server and Internet access.
Software Needs: __Microsoft Office, Internet Access, Microsoft Server
Necessary Vendors/Contractors: ___Microsoft
___________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
25
Business Continuity Plan Worksheet
Work Unit/Technical College: CIS Internet Specialist, Web Design and Web Application
Programs � Southern Crescent Technical College
Date: ___4/14/14_____________
Critical Mission Function: _Provide instruction / Lab needed for Internet Specialist
Function Description: Provide instruction / Lab needed for Internet Specialist
Production Location: _Southern Crescent Technical College � Griffin Campus_____
Process Manager: Charles Cash, full-time teacher Department: Computer Information Systems
Backup Personnel: Paul Scott, full-time teacher
Recovery Details:
Recovery Strategy Overview:
Internet Specialist student�s need access to an Apple computer lab with ability to access Adobe
Creative Cloud, Adobe Design and Web Premium installed along with Microsoft Office. There
are no Apple labs located on any of the other SCTC centers or on Flint Campus.
Maximum Allowable Downtime (MAD):___ 4 weeks_______
MAD Rationale/Justification: ______ Apple computers along with the software would have to be
ordered from Apple or appropriate vendor. It would possible take 4 weeks to receive new Apple
computers.
______________________________________________________________________________
_________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
An Apple computer could be relocated to Henry center or Flint campus if need be.
Hours to Point Objective: ___up to 4 weeks_______
Recovery Time Objective (hours): ___up to 4 weeks_______
Hardware Needs: Apple computers and printers
26
Software Needs: __Microsoft Office, Internet Access, Adobe Creative Cloud for teams and
Adobe Design and Web Premium
Necessary Vendors/Contractors: ___Apple, Adobe, Microsoft
company______________________________________________________________________
_____
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
27
Business Continuity Plan Worksheet
Work Unit/Technical College: CIS � Networking � Southern Crescent Technical College
Date:___4/14/14_____________
Critical Mission Function: _Provide instruction / Lab needed for Networking
Function Description: Provide instruction / Lab needed for networking
Production Location: _Southern Crescent Technical College � Griffin Campus_____
Process Manager: Steve White, full-time teacher Department: Computer Information Systems
Backup Personnel: Gordon Carnes and Paul Scott, full-time faculty
Recovery Details:
Recovery Strategy Overview:
Networking student�s need access to a computer lab with Microsoft server installed, Cisco and
A++ lab software, Henry Campus has a Cisco lab that can be used for Cisco classes. Microsoft
Server classes and A++ software can be installed as a temporary lab for these classes.
The teachers would be able to work together to update the lab at Henry Center to make sure all
classes could continue in a timely manner.
Maximum Allowable Downtime (MAD):___ 2 weeks_______
MAD Rationale/Justification: ______ Networking student�s need access to a computer lab with
Microsoft server installed, Cisco and A++ lab software, Henry Campus has a Cisco lab that can
be used for Cisco classes. Microsoft Server classes and A++ software can be installed as a
temporary lab for these classes.
The teachers would be able to work together to update the lab at Henry Center to make sure all
classes could continue in a 2 week timeframe.
______________________________________________________________________________
_________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
Networking student�s need access to a computer lab with Microsoft server installed, Cisco and
A++ lab software, Henry Campus has a Cisco lab that can be used for Cisco classes. Microsoft
Server classes and A++ software can be installed as a temporary lab for these classes.
28
The teachers would be able to work together to update the lab at Henry Center to make sure all
classes could continue in a timely manner.
Hours to Point Objective: ___up to 2 weeks_______
Recovery Time Objective (hours): ___up to 2 weeks_______
Hardware Needs: computers with Microsoft Office, Microsoft Server, and Internet access.
Software Needs: __Microsoft Office, Internet Access, Microsoft Server
Necessary Vendors/Contractors: ___Microsoft, Cisco, A++ software
company______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
29
Business Continuity Plan Worksheet
Work Unit/Technical College:__Carpentry___Date:___4/10/14______
Critical Mission Function: _____ The Carpentry diploma program is a sequence of courses that
prepares students for careers in the carpentry industry. Learning opportunities develop academic, occupational, and
professional knowledge and skills required for job acquisition, retention, and advancement.___
Function Description: ___Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ____William Pickett___ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
30
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
31
Business Continuity Plan Worksheet
Work Unit/Technical College: Central Sterile_____________Date:___4/10/14_____________
Critical Mission Function:
To continue to offer student training in Central Sterile.________________________________
Function Description:
To provide students with a continuous learning environment through Angel course_____
instruction and utilizing Hospital clinical sites. The clinical sites will offer the student the____
opportunity to continue to receive hands on applications utilizing the equipment necessary for
instrument processing and sterilization.______________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: Possible unutilized meeting space on the Griffin campus
Process Manager: Tammy Hatcher__ Department: Allied Health________________________
Backup Personnel: Benson Bradley, Marissa Mathis___________________________________
Recovery Details:
Recovery Strategy Overview: To resume classroom instruction as efficient as possible and
minimize the amount of missed instructional time. Student materials will be supplemented
utilizing Angel. Hospital Clinical sites will also be contacted to assist in the placement of
students to assist with the lab portion of the program. Clinical students should not be______
effected.___________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
32
Recovery Point Objective (relocation):
Clinical Component of course could be held in the Hospital Central Sterile Department
______________________________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
Clinical site can provide hardware needs_____________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
Angel, Microsoft Office__________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
Medline_______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
33
Business Continuity Plan Worksheet
Work Unit/Technical College:__Commercial Straight Truck and Passenger /driving (Class
B)___Date:___4/10/14______
Critical Mission Function: The Commercial Straight Truck and Passenger Driving certificate program is
designed to address the needs of the trucking industry in Georgia. It provides basic training in the
principles and skills of commercial straight truck and passenger driving operations.___
Function Description: _Flint River Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
___________________Butts Campus ___Bldg ____Classroom(s)# ______Lab#
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: _____Chris Harrell___ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
34
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
35
Business Continuity Plan Worksheet
Work Unit/Technical College:__Commercial Truck Driving (Class )___Date:___4/10/14______
Critical Mission Function: The Commercial Truck Driving certificate program provides basic training in the
principles and skills of commercial truck operations. The program is based on the definition of a truck driver as one
who operates a commercial motor vehicle of all different sizes and descriptions on all types of roads.___
Function Description: Flint River Campus___Bldg _D___Classroom(s)# _D___Lab# _D_____
____________________ Butts__ Campus___Bldg ____Classroom(s)# ____Lab# -
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
__________________________________________________________
Production Location: ____________________________________________________________
Process Manager: __Chris Harrell_____ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
36
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
37
Business Continuity Plan Worksheet
Work Unit/Technical College:__Construction Management___Date:___4/10/14______
Critical Mission Function: The Construction Management diploma program is designed for the student who
wishes to prepare for a career in some aspect of construction supervision. The diploma program in carpentry
provides background skills in several areas of construction.
Function Description: Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______
_______________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ____William Pickett_____ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
38
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
39
40
Dental Assisting
Medical Technology Building 200, Griffin Campus
Dr. Luz Marina IBarra
Barbara Askew & Angela Hardy
Dental Assisting
Our mission at Southern Crescent Technical College is to provide our students with an exceptional, innovative, unparalleled
educational and practical training to complete their diploma and become employed as a Dental Assisting.
To provide to students with the state of the art training and instructions. The course is delivered with lectures,
hands on training at the dental suite,at the clinical sites and online.Some of the equipments utilized are 12 Dental Chairs
12 X-Ray equipments,1 Digital Panoramic X-Ray,Ultrasonic Cleaner,Autoclave,Statim,Digital Sensors,Pentamix,
Vacumm forming Unit,Schick Intraoral Camera,Zoom Machine,Perio Pro Procesor,Vibrators,Vitality Scaner,
Air Compressor,Vacuum Compressor,Dental Mannequin,Dentrix,Vixwin Model Trimmer,18 computers.
Allthe stated items could be provided by the various clinical sites in an emergency situation.
The Dental Assisting program will notify contracted clinical sites that we have partnership to determine how much
additional clinical hours can be utilized to be substituted for lab instructions time.The Angel platfom will be utilized
for online instructions and testing.Vendors will be immediately notified to recver any lost equipment needed.
Donations may be requested. Classrooms for lectures could be on the Griffin campus,Butts campus, Flint campus or
Henry campus.
41
The Clinical component could be held within the Dental area of the vrious clinicals affiliations. Lecture
could be delivered via Angel,
Dentrix,Vixwin,Microsoft Office,Adobe
Patterson or other Dental Vendors.
Please refer to the top where it says Function description.
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs: Design and Media Production Program
Date:___4/10/14_____________
Critical Mission Function: Provide credit instruction for students in the Design and Media
Production Program of Study.
Function Description: This program utilizes a traditional classroom instructional format.
Production Location: The DMPT program is offered only at the Griffin campus
Process Manager: Margie Willbank Program Coordinator Department: DMPT
Backup Personnel: None, Ms. Willbanks has no adjuncts or co-instructors. Department chair,
Karla Weaver, could provide some initial assistance to students. Additionally, the lab assistant is
a graduate of the program and could also provide immediate instruction. One of the department's
advisory board members who are trained in the field could be hired temporarily to provide
instruction.
Recovery Details:
Recovery Strategy Overview: This program could move to another campus to continue
instruction. Students and instructor would need access to a computer lab with Mac computers.
Some of the coursework could go completely online. If Macs could not be found, an emergency
order could be placed to purchase Mac laptops. The media center at another campus would
allow students to use their professional printing equipment to complete projects and some work
could be outsourced to Kinkos if needed.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded?
___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): Move to another campus.
42
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:(1) Macbook Pro laptop with system requirements to run the software listed below
(1) projector or monitor capable of displaying info to the class and DVI cables
(1) 11" x 17" scanner
(1) color laser printer (up to 11" x 17" paper)
(1) 2 TB external hard drive
Software Needs: (22) seats of Adobe Creative Cloud (subscription based)
(22) seats of Extensis Suitcase
Necessary Vendors/Contractors: None
Special Notes: None
43
Business Continuity Plan Worksheet
Work Unit/Technical College:__Diesel Equipment Technology___Date:___4/10/14______
Critical Mission Function: The Diesel Equipment Technology diploma program is a sequence of courses
designed to prepare students for careers in the diesel equipment service and repair profession. Learning
opportunities enable students to develop academic, technical, and professional knowledge and skills required for
job acquisition, retention, and advancement.
Function Description: Flint River Campus ___Bldg _E___Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ___John Balser______ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
44
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
45
Business Continuity Plan Worksheet
Work Unit /Technical College:
Drafting Technician Program � Griffin Campus Date: 4/10/14________
Critical Mission Function:
The Drafting Program prepares students for employment in a variety of positions in the Drafting
Field based on the specialization area a student chooses to complete. The program provides learning
opportunities which introduce, develop, and reinforce academic and technical knowledge, skills
and attitudes required for job acquisition, retention, and advancement.
Function Description:
Drafting technology lab equipped with computer workstations, wide format printer, wide format
Scanner and engineering copier, 3D printer.
Production Location: Griffin Campus_____________________________________________
Process Manager: Mike Howard____ Department: Industrial Technical____Backup Personnel: Dept. Chair: Alan Stanfield_________________________________________
Recovery Details:
Recovery Strategy Overview:
Program recovery requires access to computer workstations, or relocation of current computer
Workstations. Access to the college network or internet is not required, but it is preferred and
would reduce the recovery time.
Maximum Allowable Downtime (MAD):__72 hours to 2 weeks
MAD Rationale/Justification:_______Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? yes Can process degraded? yes
Work-around procedures in place? yes
Work-around procedures tested? No
46
Recovery Point Objective (relocation):
Move to another campus and utilize their classroom and lab with access to the college network.
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Hours to Point Objective: __72 hours to 2 weeks _____ _
Recovery Time Objective (hours):__72 hours
Hardware Needs:
Computer workstations with access to the college network is preferred, but no required. This is to allow the software to read the license file.
Software Needs:
If current computer workstations cannot be used, 3 options for installing software: 1) deployment
installation using access to college network; 2) internet download and installation; 3) installation
from software media.
Necessary Vendors/Contractors:
Other than possible technical support from Applied Software for possible installation or
licensing issues with CAD software, none required.
Special Notes :
47
Business Continuity Plan Worksheet
Work Unit/Technical College:__Drafting Technology___Date:___4/10/14______
Critical Mission Function: The Drafting Technology Associate of Applied Science degree program prepares
students for employment in a variety of positions in the drafting field based on the specialization area a student
chooses to complete. The program provides learning opportunities which introduce, develop, and reinforce academic
and technical knowledge, skills and attitudes required for job acquisition, retention, and advancement.
Function Description: Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: _____Mike Howard__________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
48
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
49
Business Continuity Plan Worksheet
Work Unit/Technical College:__Electrical Systems Technology___Date:___4/10/14______
Critical Mission Function: The Electrical Systems Technology program provides instruction in the inspection,
maintenance, installation, and repair of electrical systems in the residential, commercial, and industrial industries. A
combination of theory and practical application is emphasized to develop academic, technical, and professional
knowledge and skills.
Function Description: ___________ Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ______Alan Stanfield____ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
50
Work-around procedures in place? ____Yes______
Work-around procedures tested? ____No______
Recovery Point Objective (relocation): Rooms 503 or 601
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: 72 hours to 2 weeks
Recovery Time Objective (hours): 72 hours
Hardware Needs:
(8) student computer stations, (2) instructor computer stations
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
Angel, The Constructor, Basic Electricity modules Allen Bradley
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
51
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
52
53
54
Business Continuity Plan Worksheet
Work Unit /Technical College:
Electrocardiography Technician Program � Griffin Campus Date: 4/10/14________
Critical Mission Function:
The ECGT Program is intended to provide students with the work place skills necessary to
perform and evaluate 12-lead ECG�s.___________________________________________
Function Description:
To replace classroom with computers, desk, erasable whiteboard, projector and lab equipped
with ECG machine, holter monitors, exam table and CPR manikins.
Production Location: Griffin Campus_____________________________________________
Process Manager: Janice Bush____ Department: Allied Health____________Backup Personnel: Dr. Monique McCreary_________________________________________
Recovery Details:
Recovery Strategy Overview:
Back-up source for classroom lectures are stored on jump drive and student communication
will be accessible through ANGEL by use of lap tops. Solicit donations from area business,
clinical sites and vendors.
Maximum Allowable Downtime (MAD):__72 hours to 2 weeks
MAD Rationale/Justification:_______Electronic communication for courses (via ANGEL) wouldresume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? yes Can process degraded? yes
Work-around procedures in place? yes
Work-around procedures tested? No
55
Recovery Point Objective (relocation):
Move to another campus and utilize their classroom and lab.
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Hours to Point Objective: __72 hours to 2 weeks _____ _
Recovery Time Objective (hours):__72 hours
Hardware Needs:
Hardware needed would include EKG machine, holter monitors and computers.
Software Needs:
Program information CD�s and power point
Necessary Vendors/Contractors:
Pocket Nurse and GE Medical
Special Notes :
56
Business Continuity Plan Worksheet
Work Unit/Technical College:__Electronics Technology___Date:___4/10/14______
Critical Mission Function: The Electronics Technology degree program is a sequence of courses designed to
prepare students for careers in electronics professions. Learning opportunities develop academic, technical, and
professional knowledge and skills required for job acquisition, retention, and advancement. The program
emphasizes a combination of electronics technology theory and practical applications necessary for successful
employment using both manual and computerized electronics systems.
Function Description: Flint River Campus ___Bldg E____Classroom(s)# ______Lab #______
_______________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: _____Blake Murphy________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
57
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
58
Business Continuity Plan Worksheet
Work Unit/Technical College:__Environmental Horticulture___Date:___4/10/14______
Critical Mission Function: The Environmental Horticulture program offers a sequence of courses designed to
prepare students for a wide range of career opportunities in the green industry including landscape design and
installation, floral design, grounds management, lawn care, nursery and greenhouse operations, pest management,
and irrigation. The curriculum provides dynamic hands-on training which introduces, develops, and reinforces
academic and technical knowledge, skills, and attitudes required for job acquisition, retention, and advancement.
Function Description: Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______
_______________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ____Greg Huber_______ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
59
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
60
Business Continuity Plan Worksheet
Work Unit/Technical College:__Industrial Systems Technology___Date:___4/10/14______
Critical Mission Function: The Industrial Systems Technology degree program is designed for the student who wishes
to prepare for a career as an Industrial Systems technician/electrician. The program provides learning opportunities that
introduce, develop, and reinforce academic and technical knowledge, skills, and attitudes required for job acquisition,
retention, and advancement. Additionally, the program provides opportunities to retrain or upgrade present knowledge and
skills. The degree program teaches skills in Industrial Systems Technology providing background skills in several areas of
industrial maintenance including electronics, industrial wiring, motors, controls, PLCs, instrumentation, fluid power,
mechanical, pumps and piping, and computers.
Function Description: _Campus Bldg Main � Griffin Classroom(s)# 503, 603 Lab# 503, 601, 605
The Industrial Systems Technology program utilizes classrooms located in room#503 and 603 provide
necessary space for IDSY students.
Production Location: The Industrial Systems Technology program utilizes lab areas located in room#503, 601,
and 603 provide necessary space for IDSY students.
Process Manager: Mike Chandler_ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
Establish communication for courses via Angel, determine possible locations for program, determine necessary
power/air/water requirements, and determine necessary hardware and software requirements for program.
Maximum Allowable Downtime (MAD): 72 hours to 2 weeks
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would resume within 72
hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
Relocate to a location that provides adequate space.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_
Hardware Needs:
Computers, Printers, Desk, Chairs, Motor Control trainers, Electrical trainers, Programmable Logic Control
trainers, Fluid power trainers, Mechanical trainers, Instrumentation trainers, Electrical test instruments, Power
threading equipment, Power tools, Hand tools, Air compressor, Miscellaneous lab supplies etc�..,
61
Software Needs:
RSLogix5000(AB), RSLogix500(AB), Educational Toolkit(AB), LogixPro simulator, Microsoft Office
______________________________________________________________________________
Necessary Vendors/Contractors:
Technical Training Aids (Amatrol distributor), McNaughton McKay (AB Distributor), The LeraningPit, B&H
Electric, Grainger,
Special Notes:
The necessary hardware and software used in program may take more than two weeks to obtain.
62
Business Continuity Plan Worksheet
Work Unit/Technical College:__Industrial Systems Technology___Date:___4/10/14______
Critical Mission Function: The Industrial Systems Technology degree program is designed for the student who
wishes to prepare for a career as an Industrial Systems technician/electrician. The program provides learning
opportunities that introduce, develop, and reinforce academic and technical knowledge, skills, and attitudes required
for job acquisition, retention, and advancement. Additionally, the program provides opportunities to retrain or
upgrade present knowledge and skills. The degree program teaches skills in Industrial Systems Technology
providing background skills in several areas of industrial maintenance including electronics, industrial wiring,
motors, controls, PLCs, instrumentation, fluid power, mechanical, pumps and piping, and computers.
Function Description: __________ Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ____Mike Chandler______ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
63
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
64
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs: Laboratory General Education Courses:
Biology, Chemistry, and Physics
Date:___4/10/14_____________
Critical Mission Function: Provide credit instruction.
Function Description: Each laboratory utilizes a laboratory specifically designed for its purpose.
Production Location: Biology labs are offered at the Griffin and Thomaston campuses, and will
be offered at the Henry Center. Chemistry and Physics labs are offered at the Griffin campus
only.
Process Manager: Catherine Maloof, Program Coordinator Department: Sciences
Backup Personnel: Celeste Matthews Sciences
Recovery Details:
Recovery Strategy Overview: The labs would be transferred to another lab facility on one of the
other campuses. As much as possible, labs would take advantage of online lab simulations,
especially for chemistry and physics since the labs designed for them are only available on the
Griffin campus. If chemicals were needed for live lab assignments, they would be purchased and
delivered to the lab available. Many simulated labs are already offered online by the textbooks
used in each course.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____
Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): Move to another campus.
Hours to Point Objective: ___72 hours to 2 weeks_______
65
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
Lab equipment available on one of the other campuses.
Software Needs: MS Office
Necessary Vendors/Contractors: None
Special Notes: None
66
Business Continuity Plan Worksheet
Work Unit/Technical College:__Machine Tool Technology___Date:___4/10/14______
Critical Mission Function: The Machine Tool Technology diploma program is a sequence of courses that
prepares students for careers in the machine tool technology field. Learning opportunities develop academic,
technical, and professional knowledge and skills required for job acquisition, retention, and advancement. The
program emphasizes a combination of machine tool theory and practical applications necessary for successful
employment.
Function Description: Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: __Larry Pilkenton______ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
67
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
68
Business Continuity Plan Worksheet
Work Unit/Technical College:__Machine Tool Technology___Date:___4/10/14______
Critical Mission Function: The Machine Tool Technology diploma program is a sequence of courses
that prepares students for careers in the machine tool technology field. Learning opportunities develop
academic, technical, and professional knowledge and skills required for job acquisition, retention, and
advancement. The program emphasizes a combination of machine tool theory and practical applications
necessary for successful employment.
Function Description: Campus _Griffin__Bldg _- Industrial /Technical Building
Classroom(s)# _505__Lab# _507__
___The Machine Tool Program uses industry specific equipment to train students in the safe and
efficient use of Machine Shop methodology and machinery.
______________________________________________________
Production Location: ____501 Varsity Road Griffin Georgia 30224
Process Manager: __Larry Pilkenton______ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview: ___
Machine Tool Theory and terminology could proceed within a few days. However, if a complete
loss of equipment occurred, a very serious disruption in the ability to teach the practical hands on
use of the Machine Shop equipment would be the consequence. Local Machine Tool businesses
could be canvassed as to their willingness and ability to allow the use of their equipment to
continue training on a limited basis.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks._ Given
the great cost, size, electrical needs, etc. relocation to new facilities could well take an extended
time. _____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
Hours to Point Objective: ___72 hours to 2 weeks_______
69
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs: ___ Hardware needed would include Milling Machine/s, Lathes, Grinding
Machines, CNC Milling Machine, CNC Lathes. Computers.
___________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
Master Cam
_________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: __Machine Tool Vendor, Tooling and Machine Tool Accessory
Vendors.
____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
70
Business Continuity Plan Worksheet
Work Unit/Technical College: __MEDICAL ASSISTING___Date:___4/10/14_____________
Critical Mission Function: __Continuity of student teaching/learning_____________
Function Description: _To continue student learning utilizing the Flint River campus classrooms
and labs, supplies and equipment. Will utilize clinical sites for supplies and donations if needed
and if possible.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: _Flint River Campus, Thomaston_________________________
Process Manager: _Diana Kendrick__ Department: _Medical Assisting__________________
Backup Personnel: __Mettie Hogan______________________________________________
Recovery Details:
Recovery Strategy Overview: Working with faculty, staff and students we will recover by
workign to provide continunity of program via campus change to Thomaston and Angel. We
will contact clinical sites for help with student training in both administrative and or clinical.
Recovery time estimated to be less than 72 hours.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): _Thomaston Flint River Campus medical Assisting
classrooms and lab. _________________________________________
_____________________________________________________
Hours to Point Objective: ___24_______
Recovery Time Objective (hours): ___24 hours_______
71
Hardware Needs: Angel, exam tables, supplies, simulators � all can be provided at Thomaston
Campus____________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs: _Angel, Microsoft Office__________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: __PSS, Pocket Nurse, Moore Medical _________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes: _Would notify students via Angel of change in venue. _____________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
72
Business Continuity Plan Worksheet
Work Unit/Technical College: __MEDICAL ASSISTING___Date:___4/10/14_____________
Critical Mission Function: __Continuity of student teaching/learning_____________
Function Description: _To continue student learning utilizing the Griffin campus classrooms and
labs, supplies and equipment. Will utilize clinical sites for supplies and donations if needed and
if possible.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: _Griffin Campus, _________________________
Process Manager: _Diana Kendrick__ Department: _Medical Assisting__________________
Backup Personnel: __Mettie Hogan______________________________________________
Recovery Details:
Recovery Strategy Overview: Working with faculty, staff and students we will recover by
working to provide continuity of program via campus change to Thomaston and Angel. We will
contact clinical sites for help with student training in both administrative and or clinical.
Recovery time estimated to be less than 72 hours.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): _Griffin Campus Medical Assisting classrooms and lab.
_________________________________________
_____________________________________________________
Hours to Point Objective: ___24_______
Recovery Time Objective (hours): ___24 hours_______
73
Hardware Needs: Angel, exam tables, supplies, simulators � all can be provided at Griffin
Campus____________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs: _Angel, Microsoft Office__________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: __PSS, Pocket Nurse, Moore Medical _________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes: _Would notify students via Angel of change in venue. _____________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
74
Business Continuity Plan Worksheet
Work Unit/Technical College: Academic Affairs: Non-Laboratory General Education Courses:
English, Math, Psychology and other social sciences, Humanities and other Fine Arts classes,
Biology, Chemistry, and Physics, EMPL 1000 and COLL 1500
Date:___4/10/14_____________
Critical Mission Function: Provide credit instruction.
Function Description: Each program utilizes a traditional classroom instructional format
supplemented by online instruction to varying degrees.
Production Location: General Education courses are offered on the Griffin and Thomaston
campuses, and some will be offered at the Henry Center.
Process Manager: Brad Jester, Program Coordinator Department: English, Humanities,
Speech, EMPL 1000, COLL 1500
James Wilson, Program Coordinator Math
Catherine Maloof, Program Coordinator Sciences
Clint Power, Program Coordinator Social Sciences
Backup Personnel: Tina Venus English, etc.
Ervin China Math
Celeste Matthews Science
Greg O'Neal Social Sciences
Recovery Details:
Recovery Strategy Overview: All of these programs could move to another campus to continue
instruction. Much of their coursework could go completely online. In some cases, access to a
computer lab would be beneficial for some assignments. (The science courses listed here are the
lecture courses; lab course recovery is listed on another form)
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____
Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
75
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): Move to another campus.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs: Much of the coursework could go online, but these programs could benefit by
having some access to a computer lab for some of the instruction. Overhead projectors are
heavily used.
Software Needs: Microsoft Office
Necessary Vendors/Contractors: None
Special Notes: None
76
Business Continuity Plan Worksheet
Work Unit/Technical College:Orthopaedic Technology Program Date: 4/10/14
Critical Mission Function:
To educate, train and provide practical experience in the lab and orthopaedic environment to students
pursuing the degree and profession of Orthopaedic Technology.
Function Description:
In providing the state of the art training to students, the course is delivered with lectures, hands
on training and the Angel platform on campus, at clinical sites and online. Some of the
equipment utilized are attached to this document. Most of all stated items could be provided by
various clinical sites in an emergency situation.
Production Location: Medical Technology Building 200, Griffin Campus
Process Manager: Sam Brown Department: Allied Health
Backup Personnel: Christy Coker
Recovery Details:
Recovery Strategy Overview: In an effort to provide the most up-to-date information to students, the Angel platform will be utilized with the Announcement and email features. Additionally, classroom areas will be located to deliver live lectures. Those classrooms will be secured in the 100 building on the Griffin campus or either the Butts or Henry county area.
Maximum Allowable Downtime (MAD):_72 hours to 2 weeks_
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would resumewithin 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? _Yes _
Work-around procedures tested? No
77
Recovery Point Objective (relocation):
The clinical component of the course could be held within the Orthopaedic Offices of the various hospitals and clinics we have affiliation agreements with. Lectures could be delivered via ANGEL.
Hours to Point Objective: 72 Hours to 2 weeks
Recovery Time Objective (hours): 72 hours
Hardware Needs:
The clinical sites could provide the immediate hardware needs such as casting materials and tools needed.
Software Needs:
Microsoft Office products (Word, Powerpoint) and the ANGEL platform network
Necessary Vendors/Contractors:
BSN Medical, Stryker, Pocket Nurse
Special Notes:
78
79
Dental Assisting
Medical Technology Building 200, Griffin Campus
Dr. Luz Marina IBarra
Barbara Askew & Angela Hardy
Dental Assisting
Our mission at Southern Crescent Technical College is to provide our students with an exceptional, innovative, unparalleled
educational and practical training to complete their diploma and become employed as a Dental Assisting.
To provide to students with the state of the art training and instructions. The course is delivered with lectures,
hands on training at the dental suite,at the clinical sites and online.Some of the equipments utilized are 12 Dental Chairs
12 X-Ray equipments,1 Digital Panoramic X-Ray,Ultrasonic Cleaner,Autoclave,Statim,Digital Sensors,Pentamix,
Vacumm forming Unit,Schick Intraoral Camera,Zoom Machine,Perio Pro Procesor,Vibrators,Vitality Scaner,
Air Compressor,Vacuum Compressor,Dental Mannequin,Dentrix,Vixwin Model Trimmer,18 computers.
Allthe stated items could be provided by the various clinical sites in an emergency situation.
The Dental Assisting program will notify contracted clinical sites that we have partnership to determine how much
additional clinical hours can be utilized to be substituted for lab instructions time.The Angel platfom will be utilized
for online instructions and testing.Vendors will be immediately notified to recver any lost equipment needed.
Donations may be requested. Classrooms for lectures could be on the Griffin campus,Butts campus, Flint campus or
Henry campus.
80
The Clinical component could be held within the Dental area of the vrious clinicals affiliations. Lecture
could be delivered via Angel,
Dentrix,Vixwin,Microsoft Office,Adobe
Patterson or other Dental Vendors.
Please refer to the top where it says Function description.
Business Continuity Plan Worksheet
Work Unit/Technical College:__Plumbing/Pipefitting Technology___Date:___4/10/14______
Critical Mission Function: The Plumbing/Pipefitting Technology program of study is a sequence of courses
that prepares students for careers in plumbing, pipefitting, and related fields. Learning opportunities develop
academic, technical, and professional knowledge and skills required for job acquisition, retention, and advancement.
The program emphasizes a combination of plumbing theory and practical applications necessary for successful
employment.
Function Description: Griffin Campus ___Bldg ____Classroom(s)# ______Lab# ______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ____Billy Elliott__________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
81
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
82
Business Continuity Plan Worksheet
Work Unit/Technical College: __Practical Nursing/SCTC Griffin Campus
Date:___4/10/14_____________
Critical Mission Function: The purpose of the Practical Nursing program is to provide educational
opportunities to individuals that will enable them to obtain the knowledge, skills, and attitudes
necessary to succeed in the field of practical nursing
Function Description: _classroom and lab space supplies (possibly utilize clinical sites for
donations)_____________________________________________________________________
______________________________________________________________________________
Production Location: __Griffin Campus_____________________
Process Manager: __Christy Taylor_ Department: __Allied Health_______________
Backup Personnel: ____Peggy Grady or Tanya Harp_______________________
Recovery Details:
Recovery Strategy Overview: __Can use sister campus (flint) as an alternate site since the
program runs on both campuses and we have the same equipment at both sites. _________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation): __Yes may have to go to Flint campus ____
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs: __1 adult sim man, 1 pediatric sim doll, computers, hospital bed, suction
machine, accucheck machine, walker, crutches, IV pump
_____________________________________________________________________________
83
Software Needs:
______________________________________________________________________________
_Computers with software compatible with ANGEL _______________________________
Necessary Vendors/Contractors: ___Pocket Nurse, Staples, Lippincott
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
84
Business Continuity Plan Worksheet
Work Unit/Technical College: Radiologic Technology/Southern Crescent Technical College
Date: 4/10/14
Critical Mission Function:
The mission of the Radiologic Technology Program is to provide a comprehensive education
which will prepare graduates to respond ethically, with technical competence and compassion to
the needs of all patients.
Function Description:
Lectures are delivered in a classroom using current equipment for power point presentations. The
Angel Learning Network is also used, along with various visual aids, dry eraser boards, x-ray
tubes, x-ray tube parts, posters, skeletons, separate bones, and a variety of books to clarify and
enhance material content. Hands on learning is enhanced by laboratory experience with
exceptional current equipment which includes an analog x-ray unit, a total digital x-ray unit,
computed radiography plates, a plate reader, cassettes, film, film processor, darkroom,
chemicals, grids, real bone phantoms, positioning aids, quality assurance instruments, calipers,
wheelchairs, stretchers, backboards, patient transfer boards, x-ray manikins, linens, pillows,
gloves, tape, supplies, picture archiving communication system, image printer, and film scanner.
Production Location: Griffin
Process Manager:
Debbie Dawson Department: Radiologic Technology/Allied Health
Backup Personnel: Dana Breeser
Recovery Details:
Recovery Strategy Overview:
The Angel Learning Network would be used for announcements and assignments. Some clinical
sites would be available at times for labs. Classrooms would be needed.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL)
would resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
85
Recovery Point Objective (relocation):
Classrooms would temporarily be relocated to various satellite campuses and available rooms on
the Griffin campus. Some of the affiliated clinical sites would be available for immediate
equipment/laboratory needs. The clinical experience and rotations would not be affected.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
Film Processor
Analog X-ray Unit
Digital X-ray Unit
Computed Radiography Reader
Computed Radiography Plates
Dry Laser Printer
Picture Archiving Communication System
Film Digitizer
Software Needs:
Picture Archiving Communication System
Microsoft Office Products � Word and Power Point
Angel Learning Network
Necessary Vendors/Contractors:
Source One/Merry X-Ray
Konica
GE Health Systems
Special Notes:
86
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: __Respiratory Care_ Date: _____4/10/14___________
Critical Mission Function:
Provide instruction in all aspects of respiratory care
Function Description:
_Will need space to provide instruction; will need to maybe borrow or rent equipment such as__
ventilators and oxygen equipment. May have to ask clinical affiliates for extra clinicals._______
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: Griffin Campus___________________
Process Manager: Duane Reed � Program Coordinator____________________________
Department: Respiratory Care_________________________________________
Backup Personnel: Riedetta McCreary � Clinical Coordinator____________________________
Recovery Details:
Recovery Strategy Overview:
Will need electricity; space for instruction____________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):_________72 hours to 2 weeks_
MAD Rationale/Justification: __Electronic communication for courses (via ANGEL) would____
resume within 72 hours. Relocation to new physical space could take up to two weeks.________
_____________________________________________________________________________
Can process be suspended? ________Yes__ Can process be degraded? _______Yes________
Work-around procedures in place? ____Yes______
Work-around procedures tested? ____No______
87
Recovery Point Objective (relocation):
Main Griffin Building/Possible Henry_____________________________________
Hours to Point Objective: ____72 hours to 2 weeks______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
Oxygen Tanks__________________________________________________________________
Ventilators_____________________________________________________________________
Oxygen Outlets_________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
DVD equipment________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
Ventilator manufactures__________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
88
Business Continuity Plan Worksheet
Work Unit/Technical College:
Surgical Technology Date: 4/10/14
Critical Mission Function:
To educate, train and provide practical experience in the lab and surgical environment to students
pursuing the diploma, degree and profession of Surgical Technology.
Function Description:
In providing the state of the art training to students, the course is delivered with lectures, hands
on training and the Angel platform on campus, at the clinical sites and online. Some of the
equipment utilized are the electrosurgical unit, surgical bed, laparoscopy instruments and
supplies, various specialty instruments, and an assortment of disposable items (ie: surgical
drapes, surgical gowns and gloves, surgical scrub brush, furniture drapes). All the stated items
could be provided by the various clinical sites in an emergency situation.
______________________________________________________________________________
Production Location: Medical Technology Building 200, Griffin Campus
Process Manager: Benson Bradley Department: Allied Health
Backup Personnel: Tammy Hatcher & Marissa Mathis
Recovery Details:
Recovery Strategy Overview:
In an effort to provide the most up-to-date information to students, the Angel platform will be
utilized with the Announcement and email features. Additionally, classroom areas will be
located to deliver live lectures. Those classrooms will be secured in the 100 building on the
Griffin campus or either the Butts or Henry county area.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks.
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
89
Recovery Point Objective (relocation):
The clinical component of the course could be held within the Surgical Suites of the various
hospitals we have affiliation agreements with. Lectures could be delivered via ANGEL.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
The clinical sites could provide the immediate hardware needs such as surgical beds, surgical
tables, autoclave, instruments and personal protective equipment.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
Microsoft Office products (Word, Powerpoint) and the ANGEL platform network
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
Medline, Pocket nurse and Simulation
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
90
Business Continuity Plan Worksheet
Work Unit/Technical College:__Welding and Joining Technology___Date:___4/10/14______
Critical Mission Function: The Welding and Joining Technology diploma is designed to prepare students for
careers in the welding industry. Program learning opportunities develop academic, technical, professional
knowledge, and skills required for job acquisition, retention, and advancement. The program emphasizes welding
theory and practical application necessary for successful employment.
Function Description GriffinCampus___Bldg 500___Classroom(s)#513______Lab#513_____
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: ____________________________________________________________
Process Manager: ___David Wiley_______________ Department: __Industrial/Technical_____
Backup Personnel: _Dept Chair: Alan Stanfield _________ Dean:_Steve Cromer____________
Recovery Details:
Recovery Strategy Overview:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: ______Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two
weeks._______________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
91
Recovery Point Objective (relocation): Satellite campus or mobile classroom and
lab.___________________________________________________________________________
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs: _Desktop computer with internet and intranet access. Classroom with chairs
and desks. Laboratory with welding equipment and consumables pertinent to course
requirements.___________________________________________________________________
___________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs: Microsoft Office and internet browser. Pearson test generator for NCCER
curriculum in welding.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: Airgas for welding consumables. Ryerson for metals. Grainger
or MSC for general tooling.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
92
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: Office of Admissions (OA) Date: April16, 2014
Critical Mission Function: Complete admission process on all students.
Function Description: During the process of completing all application and admission process
on all students, we still has to abide by the all Students Affairs Policy regarding admission of
students set by the federal government and the State of Georgia. The regulations included
determining eligibility, residency, lawful presence, foreign and out of state students. The Office
of Admission is also responsible for making sure the college stays in compliance as it relates to
TSCG Admissions policy.
Production Location: 200 Building main Hallway directly across from Lecture Hall, Griffin
Campus and Main entrance diagonally from Receptionist desk.
Process Manager: Jasper Foust Department: Office of Admissions
Backup Personnel: Kathy Neely, Jessie Vickery
Recovery Details:
Recovery Strategy Overview: The main system used to collect and process students information
is Banner. If this system goes down it is the responsibility of the IT Department to get it back up
and running. Banner is the main system that the Office of Admission uses and relies on to keep
the data that is imputed in to the system. All students� files are kept in fireproof file cabinets or
vault and can be accessed at any time. Student�s files are also scanned in aXs or Imaging system.
Office of Admission also has the ability to collect students� information by using paper forms
and accepting document as need to accept the students for school and enter it into the system
once the system is back up and running.
Maximum Allowable Downtime (MAD): 24-48 hours
MAD Rationale/Justification: Maximum allowed down time will vary depending upon where the
college is in processing. The MAD should not exceed 48 hours in an effort to meet all
processing deadlines and help other departments to do their part of admission/registration.
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? No
Work-around procedures tested? No
Recovery Point Objective (relocation): The OA can process paperwork on all students with or
without internet connection.
Hours to Point Objective: N/A
93
Recovery Time Objective (hours): N/A
Hardware Needs: Computers, laptops,
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs: BANNER System and other technology to help expedite students� information
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: Technical College System of Georgia
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
94
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: Adult Education and GED Testing Date: 4/10/2014
Critical Mission Function:
The mission of the adult education program is to enable every adult learner in Southern Crescent
Technical College�s delivery area to acquire the necessary basic skills � reading, writing, computation,
speaking, and listening � to compete successfully in today's workplace, strengthen family foundations,
and exercise full citizenship.
The Adult Education division also oversees the administration of the GED Tests.
Function Description:
Adult Education maintains critical student data, including contact information, attendance information
and pre/post-test data in GALIS, Georgia�s statewide adult literacy information system. All data from a
given week is to be entered into the program by the Tuesday of the following week. It is possible, in
certain events, that data could be lost before it�s entered into GALIS, but our local policy for timely input
minimizes the loss of information. Permanent files are maintained, per state and federal requirements.
Most information in these files is duplicated in GALIS. The completion of required documents (FY
intake forms and Verification of Eligibility for Public Benefit) can be completed by those students
remaining in classes for that fiscal year. Test scores can be printed from GALIS.
Curriculum, while generally used in paper-format for instruction, is available electronically and each site
has copies of the curriculums (student education plans).
Adult Education is charged with providing services to the 9 Southern Crescent Technical College
counties. Four of the nine counties have multiple instructional sites (Fayette, Henry, Lamar, and
Spalding). If necessary, classes from one site can be relocated to another in that county within 2 days.
The remaining five counties could have classes moved to a neighboring county on a temporary basis.
Online instruction is supplemental to classroom instruction for adult education. All students (except those
in correctional facilities) have, at minimum, a login and password to an online learning program,
Keytrain. Contact hours accrued on this online program can be credited toward attendance. For those
students unable to attend a physical classroom, in the event a county has to be temporarily relocated,
could continue enrollment and accumulation of contact hours, even if they are unable to attend a class.
GED Testing, conducted in the two Southern Crescent Technical College Pearson Vue labs, can be
moved to one location temporarily if necessary. Upson and Spalding counties are the two current sites for
Pearson Vue computer labs. Should both sites be impacted and deemed unable for use for testing, GED
Testing staff can work with Pearson Vue to create another testing site. Testing at correctional facilities is
scheduled by those facilities. Issues at these sites would not fall into our responsibility.
Registration and payment for GED Testing is an online process (since January 1, 2014) and is no longer
completed at our facilities.
95
Production Location: Butts, Fayette, Henry, Jasper, Lamar, Pike, Spalding, Taylor and Upson
counties
Process Manager: Vice President for Adult Education Department: Adult Education
Backup Personnel: Lead Teachers and Site Managers
Recovery Details:
Recovery Strategy Overview:
Adult Education maintains critical student data, including contact information, attendance information
and pre/post-test data in GALIS, Georgia�s statewide adult literacy information system. All data from a
given week is to be entered into the program by the Tuesday of the following week. It is possible, in
certain events, that data could be lost before it�s entered into GALIS, but our local policy for timely input
minimizes the loss of information. Permanent files are maintained, per state and federal requirements.
Most information in these files is duplicated in GALIS. The completion of required documents (FY
intake forms and Verification of Eligibility for Public Benefit) can be completed by those students
remaining in classes for that fiscal year. Test scores can be printed from GALIS.
Curriculum, while generally used in paper-format for instruction, is available electronically and each site
has copies of the curriculums (student education plans).
Adult Education is charged with providing services to the 9 Southern Crescent Technical College
counties. Four of the nine counties have multiple instructional sites (Fayette, Henry, Lamar, and
Spalding). If necessary, classes from one site can be relocated to another in that county within 2 days.
The remaining five counties could have classes moved to a neighboring county on a temporary basis.
Online instruction is supplemental to classroom instruction for adult education. All students (except those
in correctional facilities) have, at minimum, a login and password to an online learning program,
Keytrain. Contact hours accrued on this online program can be credited toward attendance. For those
students unable to attend a physical classroom, in the event a county has to be temporarily relocated,
could continue enrollment and accumulation of contact hours, even if they are unable to attend a class.
GED Testing, conducted in the two Southern Crescent Technical College Pearson Vue labs, can be
moved to one location temporarily if necessary. Upson and Spalding counties are the two current sites for
Pearson Vue computer labs. Should both sites be impacted and deemed unable for use for testing, GED
Testing staff can work with Pearson Vue to create another testing site. Testing at correctional facilities is
scheduled by those facilities. Issues at these sites would not fall into our responsibility.
Registration and payment for GED Testing is an online process (since January 1, 2014) and is no longer
completed at our facilities.
Maximum Allowable Downtime (MAD):
Admissions and GED Testing: 24-48 hours (if both Pearson Vue labs affected, downtime is
dependent upon Pearson Vue review); Classroom instruction: 24-72 hours; Online instruction:
no disruption
MAD Rationale/Justification:
96
Admissions can be resumed as soon as staff and students can be informed of changes;
Admissions is dependent upon GALIS access. Any location with Internet access can be used to
enroll students. GED Testing can be scheduled at one of the two Pearson Vue sites. Classroom
instruction can be resumed without Internet access.
Can process be suspended? yes Can process be degraded? yes
Work-around procedures in place? yes
Work-around procedures tested? no
Recovery Point Objective (relocation):
Adult Education is charged with providing services to the 9 Southern Crescent Technical College
counties. Four of the nine counties have multiple instructional sites (Fayette, Henry, Lamar, and
Spalding). If necessary, classes from one site can be relocated to another in that county within 2 days.
The remaining five counties could have classes moved to a neighboring county on a temporary basis.
Online instruction is supplemental to classroom instruction for adult education. All students (except those
in correctional facilities) have, at minimum, a login and password to an online learning program,
Keytrain. Contact hours accrued on this online program can be credited toward attendance. For those
students unable to attend a physical classroom, in the event a county has to be temporarily relocated,
could continue enrollment and accumulation of contact hours, even if they are unable to attend a class.
Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs:
Software Needs:
None
Necessary Vendors/Contractors:
TCSG, Office of Adult Education
Pearson Vue
Telephone Company (depending on site)
Leasing Agent (depending on site)
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
97
Business Continuity Plan Worksheet
Work Unit/Technical College: Career Services Date:_4/17/14
Critical Mission Function:
To provide students access to job posting information and career interest testing
Function Description: Career Services maintains the online job posting system for students and
employers; provides access to career interest testing. Career Services also provides counseling
for current and prospective students about career choice and planning.
Production Location: Flint River Campus or Griffin Campus
Process Manager: Susan Murray Department: Career Services
Backup Personnel: Don Futral, Lori Pitts
Recovery Details:
Recovery Strategy Overview: Immediate strategy: Notify students via email that services were
available only in an online format via NACELINK (job postings, resume writing) and Focus2
(career interest testing); also physically move staff and salvageable materials to second campus
Career Services office location.
Maximum Allowable Downtime (MAD):_48 hours ______
MAD Rationale/Justification: ______Online services no interruption. Relocation to alternate
location and set up would take 48 hours.
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
To allow electronic access to job postings, resume writing software and career assessment
testing.
Hours to Point Objective: ___48 hours_______
Recovery Time Objective (hours): ___48 hours_______
Hardware Needs:
Staff and student computers.
Software Needs:
NACELINK, Focus2, Microsoft Office, internet access.
98
Necessary Vendors/Contractors:
Symplicity, Focus
99
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: ____Economic Development__Date: __________4/3/14______
Critical Mission Function: ______________Administration
Function Description: _________To provide administrative support for economic development
programs which includes registration, materials preparation, invoicing, and record keeping duties
that apply._____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: _____Flint River Campus, Building A.
Process Manager: __ ______Mark Andrews_____________________
Department: Economic Development
Backup Personnel: _Steve Hendrix, Angie Weatherford, Leann White, Marion Savage
Recovery Details:
Recovery Strategy Overview: ____
Move Administrative function to Griffin Campus, Building 100.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):____24-48 Hours
MAD Rationale/Justification:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? ___Yes_______ Can process be degraded? ____Yes___________
Work-around procedures in place? ______Yes____
Work-around procedures tested? ____Yes______
100
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs: _________Both locations are fully equipped for Administrative function.____
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
None.________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
N/A___________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes: N/A___________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
101
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: __Economic Development__________Date: _____4/3/14_
Critical Mission Function: _____Classroom Instruction
Function Description: Conducting customized training to companies and organizations in our
service area.____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: _______Griffin Campus, Building 100.___________________
Process Manager: ______Mark Andrews_______________________
Department: ____________Economic Development___________
Backup Personnel: ___Steve Hendrix, Angie Weatherford, Leann White, Marion
Savage___________________________________________________________
Recovery Details:
Recovery Strategy Overview: ___Move to Flint River Campus, Building A.______________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):_________24-72 Hours
MAD Rationale/Justification:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? ________Yes__ Can process be degraded? _______Yes________
Work-around procedures in place? ____Yes______
Work-around procedures tested? ____Yes______
Recovery Point Objective (relocation):
_____________________________________________________________________________
102
Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs: Already in place._____________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
Already in place.________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: None._____________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
_________________________None.________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
103
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: __Economic Development_____________________________
Date: _____4/3/14___________
Critical Mission Function: _____Distance Instruction
Function Description: ___Conducting distance education through Ed-to- Go, On Course
Learning, and JADE Learning._ _______________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Production Location: _______Griffin Campus, Building 100.___________________
Process Manager: ______Steve Hendrix_______________________
Department: ____________Economic Development
Backup Personnel: ___Leann White __________________________________________
Recovery Details:
Recovery Strategy Overview: ___Move to Flint River Campus, Building A.______________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD):__24-48 Hours________
MAD Rationale/Justification:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? _____Yes_____ Can process be degraded? ____Yes___________
Work-around procedures in place? _______Yes___
Work-around procedures tested? ____Yes______
104
Recovery Point Objective (relocation):
_____________________________________________________________________________
_____________________________________________________
Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs: Both locations are fully equipped with computer labs.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
None_________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors:
None________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes: None_____________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
105
Appendix D - Business Continuity Plan
Work Unit/Technical College: _Southern Crescent Technical College______
Date: _April 14, 2014
Critical Mission Function: _Emergency Communication
Function Description:
Provide emergency notification to all concerned stakeholders, specifically students, faculty, staff,
and any other personnel who may be in or near the danger area.
Production Location: President�s Office, Other online assets available_____
Process Manager: __Dr. Randall L. Peters____________
Department: __President_____________________
Backup Personnel: __Senior Staff, Deans, Police Chief_____________________
Recovery Details:
Recovery Strategy Overview: Emergency communications occur to initiate initial response to the
emergent condition, and to provide periodic (unspecified periods) updates as appropriate and
necessary. Strategy consists of two redundant/complimentary announcement systems:
SchoolCast (online asset) and VOIP (campus dependent asset).
Maximum Allowable Downtime (MAD):__None________
MAD Rationale/Justification: (VOIP can be disabled without significant hindrance to making
emergency announcements via internet.)
Can process be suspended? ___No_______ Can process be degraded? ____Yes___________
Work-around procedures in place? ___Yes_______
Work-around procedures tested? __Yes________
Recovery Point Objective (relocation): ___N/A � online availability not location dependent
Hours to Point Objective: __None________
Recovery Time Objective (hours): __________
Hardware Needs:
1) Any internet accessible device to make SchoolCast announcements
2) VOIP phone/announcement system
Software Needs:
1) Continuing availability of internet
2) Continuing availability of VOIP
106
Necessary Vendors/Contractors: SchoolCast.com
Special Notes:
This system is present and available, and routinely tested. It consists of an 1) off-campus system
and 2) an on-campus announcement system.
107
Appendix D - Business Continuity Plan
Work Unit/Technical College: _Southern Crescent Technical College______
Date: _April 14, 2014_______________
Critical Mission Function: _External Communication
Function Description:
1) Provide timely information updates to all concerned, specifically faculty, staff, and students,
and to the general public as well.
2) Communicate with external responders, superiors and other community assets.
Production Location: Emergency Operations Center (EOC)
Process Manager: __Dr. Randall L. Peters____________
Department: __President_____________________
Backup Personnel: _Senior Staff, Public Assistance Officer__
Recovery Details:
Recovery Strategy Overview:
1) A location for public information will be available at the EOC.
2) The College operates a push-to-talk radio system connected full-time to community
responders (i.e., police, fire, rescue and EMT) in vicinity (800 MHz). Also, a redundant
push-to-talk with the College�s police officers at all campuses, who would in turn have the
ability to contact 911 services.
Maximum Allowable Downtime (MAD):__None________
MAD Rationale/Justification:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? __No________ Can process be degraded? ___No____________
Work-around procedures in place? __Yes________
Work-around procedures tested? ___Yes_______
Recovery Point Objective (relocation): N/A � mobile devices
Hours to Point Objective: __________
Recovery Time Objective (hours): ___N/A_______
Hardware Needs: Present 800 MHz radio systems
108
Software Needs: N/A________________
Necessary Vendors/Contractors: N/A_________________
Special Notes: N/A_________________
109
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Fire:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Power:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
110
Butts County Center Officer on Duty - 678.603.6918
911
Beacon Security-678.603.0981
Central Georiga EMC-770.775.7857
City of Jackson-770.775.7535
Gas South (Atlanta Gas Light) 770.907.4231/877.427.4321
Georgia Technical Authority - 877.482.3233
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement:
CDC - Thomaston Police Department _______
______________________________________________________________________________
______________________________________________________________________________
Fire:
______________________________________________________________________________
______________________________________________________
______________________________________________________________________________
Power:
City of Thomaston 706.647.6633______________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water:
City of Thomaston 706.647.6633___________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
111
911
Gas South (Atlanta Gas Light) 770.907.4231/877.427.4321
Georgia Technical Authority - 877.482.3233
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement:
Flint River - Thomaston Police Department_________________________ _______ ________________________________________________________________ ______________________________________________________________________________
Fire:
______________________________________________________________________________
______________________________________________________
______________________________________________________________________________
Power:
City of Thomaston 706.647.6633___________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water:
City of Thomaston 706.647.6633________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
112
911
Gas South (Atlanta Gas Light) 770.907.4231/877.427.4321
Georgia Technical Authority - 877.482.3233
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement: Griffin & CSC - Griffin Police DepartmentSCTC Police Department_________________________________________________________ ______________________________________________________________________________
Fire:
______________________________________________________________________________
_____________________________________________________
______________________________________________________________________________
Power: City of Griffin 770.229.6400__________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water:
City of Griffin 770.229.6400_______________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
113
911
Gas South (Atlanta Gas Light) 770.907.4231/877.427.4321
Georgia Technical Authority - 877.482.3233
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement: Henry - Henry County Police Department______________________________________________________________________________
______________________________________________________________________________
Fire:
______________________________________________________________________________
____________________________________________________
______________________________________________________________________________
Power: Snapping Shoals EMC 888.999.1416/678.814.496_______________________________________________________ ______________________________________________________________________________
Water: City of McDonough 770.957.3915___________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
114
911
Gas South (Atlanta Gas Light) 770.907.4231/877.427.4321
Georgia Technical Authority - 877.482.3233
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement:
Jasper - Monticello Police Department _______
______________________________________________________________________________
______________________________________________________________________________
Fire:
______________________________________________________________________________
______________________________________________________
______________________________________________________________________________
Power:
City of Monticello 770.468.6062__________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water:
City of Monticello 770.468.6062___________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________ ______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
115
911
Georgia Technical Authority - 877.482.3233
Appendix E � Emergency/Utility Contacts Exemplar
Law Enforcement: Taylor - Butler Police DepartmentTaylor County Sheriff's Department_________________________________________________ ______________________________________________________________________________
Fire:
______________________________________________________________________________
______________________________________________________
______________________________________________________________________________
Power:
Georgia Power 888.655.5888/888.891.0938___________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water: City of Butler 478.862.5435______________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas: Partners Propane 478.862.4644
______________________________________________________________________________
______________________________________________________________________________
Telecommunications:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
116
911
Georgia Technical Authority - 877.482.3233
Appendix D - Business Continuity Plan Worksheet Exemplar
(Duplicate as needed for each identified Critical Mission Function)
Business Continuity Plan Worksheet
Work Unit/Technical College: Facilities and Operations Date: 4/14/2014
Critical Mission Function: Facilities Repair
Function Description:
The Facilities and Operations Division is made up of the maintenance department and campus
police department. These departments are dedicated to the support, safety, and success of
Southern Crescent Technical College. Responsibilities include the execution and coordination of
various services relating to the College's physical plant, grounds and related infrastructure with
the goal of providing an environment that is conducive to learning.
Production Location: Depending on the location of the Disaster the production location will be in
Thomaston or Griffin. If both areas are compromised by the disaster, one of the college�s centers
will serve as the production location
Process Manager: Jim Brown Department: Facilities and Operations
Backup Personnel: Max Neal -----------------Director of Facilities and Operations
Recovery Details:
Recovery Strategy Overview:
In the event of a major disaster, repair to facilities becomes a very high priority. Assuming
immediate funding is made available to effect repairs of damaged buildings and holdings, the
amount of time to make repairs varies. A total building loss could take months to replace and
depending on the amount of damage sustained to a building in any given disaster the amount of
time to repair that building may vary as well. Again, architects and Mechanical/Structural
engineers will be called to assess the integrity of a damaged building or buildings on campus.
Once the amount of damage has been assessed and all safety concerns have been addressed,
Mechanical, Electrical, and Plumbing contractors will be called in to provide estimates for repair.
One must consider the contents of a building damaged or totally lost in a disaster. A total
building loss may also mean a total building contents loss. Again, with the necessary funding,
the Furniture, Fixtures, and Equipment (FF&E) can be replaced.
Maximum Allowable Downtime (MAD): 24 hours to 18 months
MAD Rationale/Justification:
117
The rationale/justification maximum allowable downtime is based on partial to full destruction of
a building or buildings on a campus. The likelihood that all buildings on a campus are destroyed
is highly unlikely. Obviously if an entire campus is lost, moving operations to other centers and
locations could take place within the 24-72 hour estimated as stated above. However to totally
rebuild a campus destroyed by a major weather event could take months or even years.
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? Yes
Work-around procedures tested? NO
118
Appendix D - Business Continuity Plan Worksheet Exemplar
(Duplicate as needed for each identified Critical Mission Function)
Business Continuity Plan Worksheet
Work Unit/Technical College: Facilities and Operations Date: 4/14/2014
Critical Mission Function: Mail Delivery
Function Description:
The Facilities and Operations Division is made up of the maintenance department and campus
police department. These departments are dedicated to the support, safety, and success of
Southern Crescent Technical College. Responsibilities include the execution and coordination of
various services relating to the College's physical plant, grounds and related infrastructure with
the goal of providing an environment that is conducive to learning.
Production Location: Depending on the location of the Disaster the production location will be in
Thomaston or Griffin. If both areas are compromised by the disaster, one of the college�s centers
will serve as the production location
Process Manager: Jim Brown Department: Facilities and Operations
Backup Personnel: Max Neal -----------------Director of Facilities and Operations
______________________________________________________________
Recovery Details:
Recovery Strategy Overview:
Currently mail is received by the U.S. Postal Service Daily Monday through Thursday. Mail is
received and delivered internally to mail boxes on campuses and at centers. Typically this duty
is performed by personnel in the media center or by administrative assistants. Mail that is
required to be delivered from campus to campus or from centers to campuses is done so through
the college�s mail courier service.
The delivery of mail internally and externally may be disrupted somewhat in the event of a
disaster. This disruption would primarily affect delivery to personnel occupying the building or
buildings damaged in a disaster event. However, once personnel have been reassigned as
needed by the college divisions, mail delivery could resume.
Maximum Allowable Downtime (MAD): 24 ---72 hours
MAD Rationale/Justification:
The rationale/justification maximum allowable downtime is based on partial to full destruction of
a building or buildings on a campus. The likelihood that all buildings on a campus are destroyed
119
is highly unlikely. Obviously if an entire campus is lost, moving individuals and temporary
operations to other centers and locations could take place within the 24-72 hour estimated as
stated above.
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? Yes
Work-around procedures tested? NO
120
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: Facilities and Operations Date: 4/14/2014
Critical Mission Function: Utilities Delivery
Function Description:
The Facilities and Operations Division is made up of the maintenance department and campus
police department. These departments are dedicated to the support, safety, and success of
Southern Crescent Technical College. Responsibilities include the execution and coordination of
various services relating to the College's physical plant, grounds and related infrastructure with
the goal of providing an environment that is conducive to learning.
Production Location: Depending on the location of the Disaster the production location will be in
Thomaston or Griffin. If both areas are compromised by the disaster, one of the colleges centers
will serve as the production location
Process Manager: Jim Brown Department: Facilities and Operations
Backup Personnel: Max Neal -----------------Director of Facilities and Operations
______________________________________________________________
Recovery Details:
Recovery Strategy Overview:
In the event of a major disaster, restoring utilities to a college campus or a college center may not
be at the top of a utility provider�s priority list. Contact information is provided in Appendix E
for all utility providers serving the college campuses and centers. This contact information is
also located on the intranet and is backed up on thumb drives. A hard copy of the recovery plan
is located in the office of Facilities and Operations.
Natural gas-fed backup generators which serve as an emergency electrical power backup to the
networking rooms at the Griffin and Thomaston Campuses and supply the voice and data centers
at each location. These power generating units are tested weekly and are routinely serviced by
the college�s maintenance staff. Additionally there is an annual preventive maintenance service
performed on the emergency backup generators by certified service personnel.
Utility providers will be called in order to restore utilities to the campus and local contractors--
such as electricians, plumbers, and mechanical contractors ---will be contacted in the event
internal utility systems have been compromised by the disaster. Depending on the condition of
the buildings, architectural firms may be contacted to provide assessments in areas of
Mechanical, Electrical and Plumbing systems in the damaged building or buildings.
Maximum Allowable Downtime (MAD): 24-72 hours
121
MAD Rationale/Justification:
The rationale/justification maximum allowable downtime is based on partial destruction of a
campus. The likelihood that all buildings on a campus are destroyed is highly unlikely.
Obviously if an entire campus is lost, moving operations to other centers and locations could take
place within the 24-72 hour estimated as stated above. However to totally rebuild a campus
destroyed by a major weather event could take months or even years.
_____________________________________________________________________________
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? Yes
Work-around procedures tested? NO
122
Appendix D - Business Continuity Plan Worksheet Exemplar
(Duplicate as needed for each identified Critical Mission Function)
Business Continuity Plan Worksheet
Work Unit/Technical College: Office of Financial Aid (OFA) Date: April16, 2014
Critical Mission Function: Awarding Federal and State aid to enrolled students
Function Description: During the process of awarding federal and state aid, the Office of
Financial Aid follows the regulations set by the federal government and the State of Georgia.
The regulations included determining eligibility, award amounts, maintaining Satisfactory
Academic Progress, and adhering to the Return of Title IV policy. The Office of Financial Aid is
also responsible for making sure the college stays in compliance as it relates to Title IV funding.
______________________________________________________________________________
______________________________________________________________________________
Production Location: 200 Building adjacent to Student Break area, Griffin Campus
Process Manager: Kimberly Morris Department: Office of Financial Aid
Backup Personnel: Monique Flowers and Melodie Pirone
Recovery Details:
Recovery Strategy Overview: The main system used to administer financial aid to students in
BANNER. If this system goes down it is the responsibility of the IT Department to get it back up
and running. The OFA has access to multiple Department of Education websites to check
student�s eligibility. OFA also has access to Georgia Student Finance Commission website to
review student�s eligibility for state funds. All students� files are kept in fireproof file cabinets
and can be accessed at any time. Student�s file are also scanned in aXs or Imaging system.
Maximum Allowable Downtime (MAD): 30 days
MAD Rationale/Justification: Maximum allowed down time will vary depending upon where the
college is in processing. The MAD should not exceed 30 days in an effort to meet all processing
deadlines.
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? No
Work-around procedures tested? No
Recovery Point Objective (relocation): The OFA can administer aid from anywhere there is
internet connection.
Hours to Point Objective: N/A
Recovery Time Objective (hours): N/A
Hardware Needs: Computers and laptops
123
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs: BANNER System and EdConnect
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: Technical College System of Georgia
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
124
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: SOUTHERN CRESCENT TECHNICAL COLLEGE
Date: April 14, 2014
Critical Mission Function: GENERAL ACCOUNTING SERVICES�Accounts Payable
Function
Function Description: The Accounting Department is an integral part of Southern Crescent
Technical College. The Accounting Department�s fundamental sections include: Accounts
Payable, Accounts Receivable and Institutional Support. The Accounts Payable section is
responsible for processing vendor payments and travel requests for the college.
Production Location: Griffin Campus
Process Manager: Mary Hankinson Department: Administrative Services
Backup Personnel: Admin Service staff�Melinda Rooks and Diane Blankenship or TCSG
Central Office
Recovery Details:
Recovery Strategy Overview: In the event of a crisis, the ability to process vendor payments
could be a critical component in the recovery process. Therefore, the Accounting Department
will be available at specified location(s) to coordinate, document and process payments to
vendors and/or staff travel for the necessary recovery efforts.
Maximum Allowable Downtime (MAD): 24 � 72 Hours
MAD Rationale/Justification: This justification is based on an alternative (work-around) method
to process payments. The alternative method would be to utilize the College�s purchasing card.
The purchasing card will provide a more expeditious means for processing vendor payments for
purchases during the crisis.
Can process be suspended? YES Can process be degraded? NO
Work-around procedures in place? YES
Work-around procedures tested? NO
125
Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would
be at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin
Campus. If both campuses are at risk, we would default to work from another off-site location
and coordinate efforts with TCSG Central Office. Required production software-PeopleSoft-is a
web based application.
Hours to Point Objective: 45 mins between each campus location
Recovery Time Objective: 45 mins between each campus location
Hardware Needs: Laptop, network printer for checks
Software Needs: Access to PeopleSoft, Capella, SecureShell
Necessary Vendors/Contractors: State of Georgia Vendor Listing�PeopleSoft
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
126
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: Southern Crescent Technical College
Date: April 14, 2014
Critical Mission Function: Human Resource/Payroll Functions
Function Description: SCTC processes payroll checks through the HRMS system for their full
and part time employees based on an established calendar provided by the State Accounting
Office. SCTC�s calendar processes employees pay on a monthly basis.
Production Location: Griffin/Flint River Campus
Process Manager: Sharon Irby Department: Human Resources
Backup Personnel: Vickie Brezee, Elizabeth Ogletree, Cherie Spillers, or TCSG Central Office
Recovery Details:
Recovery Strategy Overview:
Process payroll functions from alternate location or remotely. Also, TCSG Central Office and
State Accounting Office will be notified. If needed, the previous month payroll will be processed
for employees.
Maximum Allowable Downtime (MAD): 0-48 Hrs.
MAD Rationale/Justification:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Can process be suspended? NO Can process be degraded? NO
Work-around procedures in place? YES
Work-around procedures tested? NO
Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would be
at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin
Campus. If both campuses are at risk, we would default to work from another off-site location
and coordinate efforts with TCSG central office. Required production software-PeopleSoft,
which is a web based application.
127
Hours to Point Objective: 45 mins between each campus location
Recovery Time Objective (hours): __________
Hardware Needs: Computer
Software Needs: PeopleSoft-HRM
Necessary Vendors/Contractors:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
128
Appendix D - Business Continuity Plan Worksheet Exemplar
(Duplicate as needed for each identified Critical Mission Function)
Business Continuity Plan Worksheet
Work Unit/Technical College: _Information Technology__________ Date: _4/14/2014______
Critical Mission Function: _Core IT Systems_________________________________________
Function Description:
The Information Technology unit operates within the Technology and Institutional Research
division of the College along with Institutional Research and Institutional Effectiveness. The
Information Technology unit exists to maintain the College�s technological infrastructure
including, but not limited to, the College�s enterprise system (Banner), Email system, End-user
computers, Servers, Network (LAN and WAN), Domain, Website, and VOIP systems.
Production Location:
The main location for Information Technology is within the datacenter on the 700 hall of the
Main building on the Griffin campus in Griffin. A secondary location for Information
Technology is within Building B on the Flint River campus in Thomaston.
Process Manager: _Brent Mayes__ Department: _ Technology and Institutional Research
Backup Personnel:
Michael Shiver, Chief Information Officer; Tom Rogers, Information Systems Administrator;
Jason Brown, Systems Administrator; Niki Glore, Helpdesk Coordinator
Recovery Details:
Recovery Strategy Overview: In order of priority, recovery would be focused first on the
enterprise system Banner. Once Banner becomes operational, the list, in order, would include the
network (LAN/WAN), Website, Email system, Domain, Servers, VOIP systems, and end-user
computers.
Maximum Allowable Downtime (MAD):_0-24 hours_________
MAD Rationale/Justification:
Banner is the most critical aspect of the core IT system. It needs to be reestablished as soon as
possible, so 0-24 hours is optimal. Other recovery aspects have to be sequential and depends on
what is operational and what is not.
Can process be suspended? _Yes_________ Can process be degraded? _Yes______________
Work-around procedures in place? _Yes_________
Work-around procedures tested? _Yes_________
130
Recovery Point Objective (relocation): If any location aside from the Griffin campus had to be
recovered, the recovery point would be the Griffin campus. If the Griffin campus had to be
recovered, the recovery point would the Flint River campus.
Hours to Point Objective: _0-24 hours_________
Recovery Time Objective (hours): _0-24 hours_________
Hardware Needs: Servers at our secondary site on the Flint River campus.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Software Needs:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Necessary Vendors/Contractors: Charter Communications, Parker FiberNet, CDW-G, CISCO,
DELL, Lighthouse Communications
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
131
Law Enforcement:
_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Fire:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Power:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Water:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Natural Gas:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Telecommunications: Charter, GTA, Parker FiberNet
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Other:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________
132
Business Continuity Plan Worksheet
Work Unit/Technical College: Library/ SCTC Date:___4/10/14_____________
Critical Mission Function:
To provide library services and materials for faculty and staff
Function Description:
Production Location: Flint River Campus or Griffin Campus
Process Manager: Kate Williams Department: Library and Media Services
Backup Personnel: Sherry Brooks, Bonni Capobianco, Teresa Nesbitt, Bonnie Parker
Recovery Details:
Recovery Strategy Overview: Immediate strategy: Move library patrons over to online format via
GALILEO, Libguides, and library website; also physically move staff and salvageable materials
to second campus library location. Long-term strategy: rebuild library collection, physical space,
records, lab and services through back-ups, purchases and re-allotment of existing items.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):
To offer print/electronic access to library materials and computer lab access to students
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs:
Student/staff computers, server for Integrated Library System (ILS) and VendPrint, printers,
ID printer/computer, camera
Software Needs:
ILS, Microsoft Office, Banner access, internet access, Assure ID Enterprise software, Deep
Freeze, VendPrint
Necessary Vendors/Contractors:
133
Faronics, VendPrint, Surpass, CardSouth Solutions, WT Cox
Special Notes:
If we move locations, we need to contact GALILEO, print subscription service vendors and
database vendors about the change in locations due to contractual agreements. The Special
Populations lending library is located in the library of both campuses; in a case where the
physical space is damaged, the textbooks may be destroyed or inaccessible which will impact
Special Populations students.
134
Business Continuity Plan Worksheet
Work Unit/Technical College: Media Graphics Center / SCTC Date: 4/10/14
Critical Mission Function:
To provide basic ingoing/outgoing USPS services, outgoing UPS (under 30lbs) services, basic
copy services and arrange paper delivery to departments on campus
Function Description:
Production Location: Flint River Campus or Griffin Campus
Process Manager: Sheryl McGouirk Department: Media Services
Backup Personnel: Kate Williams, Tony Scott
Recovery Details:
Recovery Strategy Overview: short term - move to functional campus; long term solution �
salvage and set up equipment in new area available in order to provide basic services. If
equipment is unsalvageable, purchases of equipment or outsourcing services will be required.
Maximum Allowable Downtime (MAD):___72 hours to 2 weeks_______
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks.__
Can process be suspended? _____yes_____ Can process be degraded? ___yes____________
Work-around procedures in place? __yes________
Work-around procedures tested? ____no______
Recovery Point Objective (relocation):resume copy and mail services
_____________________________________________________
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
Hardware Needs: staff computers, postage machine, printers, copiers, and mail folder/inserter for
basics; to include binding/finishing services � large laminator, small laminator, cutter, and spiral
machine
Software Needs: Windows Professional; Adobe Design Suite
Necessary Vendors/Contractors: Pitney Bowes, Xerox, Office Depot (if college stationary needs
to be replaced.
Special Notes:
135
Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: SOUTHERN CRESCENT TECHNICAL COLLEGE
Date: April 14, 2014
Critical Mission Function: Administrative Functions � Procurement and Receiving
Function Description: Southern Crescent Technical College Administrative Department
essential functions are purchasing and receiving. This department is responsible for purchasing
supplies, equipment, products and services.
Production Location: Griffin Campus
Process Manager: Stacy Acey Department: Administrative Services
Backup Personnel: Yasheka Buckner
Recovery Details:
Recovery Strategy Overview: In the event of a crisis, the ability to process purchases could be a
critical component in the recovery process. Therefore the Administrative Department will be
available at specified location(s) to coordinate, document, and process purchase orders to
vendors for the necessary supplies, equipment and/or services for the recovery efforts.
Maximum Allowable Downtime (MAD): 24 � 72 Hours
MAD Rationale/Justification: This justification is based on an alternative (work-around)
method to process payments. The alternative method would be to utilize the College�s
purchasing card. The purchasing card will provide a more expeditious means for securing
purchases that are necessary for the recovery.
Can process be suspended? __YES_____ Can process be degraded? ____NO_____
Work-around procedures in place? ____YES___
Work-around procedures tested? ___NO_______
Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would be
at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin
Campus. If both campuses are at risk, we would default to work from another off-site location
and coordinate efforts with TCSG central Office. Required production software-PeopleSoft-
which is a web based application.
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Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs: Laptop, network printer for checks
Software Needs: Remote access to PeopleSoft and SciQuest
Necessary Vendors/Contractors: State of Georgia Vendor Listing � PeopleSoft
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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Appendix D - Business Continuity Plan
Work Unit/Technical College: Southern Crescent Technical College _____
Date: _April 14, 2014
Critical Mission Function: _Public Information
____________________________________________________________________________
Function Description: Provide internal and external information in the event an emergency or
national disaster occurs in the Southern Crescent Technical College service area that impacts
academic and other operations.
Production Location: _Room 707
Process Manager: _Anna Taylor ____________________________
Department: Public Information _______________________
Backup Personnel: _Kimberly DeWinter
Recovery Details:
Recovery Strategy Overview: Coordination of all information disseminated to the press and the
public. Provide for a consistent �one-voice� to the news media and all other interested parties
and provide for emergency communications. Disseminate information, specify emergency
response steps, and maintain contact with the news media and government agencies and civil
authorities.
Maximum Allowable Downtime (MAD):__None________
MAD Rationale/Justification: Public information will go hand-in-hand with emergency
notification systems.
Can process be suspended? ___No_______ Can process be degraded? _____Yes__________
Work-around procedures in place? __________
Work-around procedures tested? __________
Recovery Point Objective (relocation): Location is dependent on site and specific conditions
determined at/by Emergency Operations Center (EOC).
Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs: N/A______________________________________________
Software Needs: N/A______________________________________________
Necessary Vendors/Contractors: N/A______________________________________________
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Special Notes: A location for the Public Assistance Officer (PAO) announcement/press
conferences will be determined at/by EOC.
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Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: Office of Registrar Date: April 17, 2014
Critical Mission Function: Responsible for all facets of registration from setup of screens to end
of term processing of final grades.
Function Description: During the process of registration, several screens must be set up each
term in order for registration to run successfully. The office is also responsible for processing
enrollment letters of verification and academic transcripts upon requests from students.
Production Location: 200 Building in the same area as the Student Affairs Division
Process Manager: Kathlyn Burden Department: Office of Registrar
Backup Personnel: Yeasmin Cherry, Monica Green and Ashley Stout
Recovery Details:
Recovery Strategy Overview: The Registrar�s Office uses BANNER to process all registration
functions, transcript processing and enrollment verifications. If the system goes down, it is the
responsibility of the IT Department to restore everything in a timely manner using all available
resources. All files less than five years old are kept in a fireproof vault and can be accessed if
necessary. Files are also scanned into the aXs Imaging system and can be accessed. Archive
files for students enrolled before 1993 are located on backup discs with copies in the admissions
and Registrar�s Office.
Maximum Allowable Downtime (MAD): 30 Days
MAD Rationale/Justification: Maximum allowed down time will vary depending on the status of
the term since our processes impact other departments� processes. In an effort to meet all
deadlines, the MAD should not exceed 30 days.
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? Yes, paper forms can be completed for registration and
manually entered once BANNER is restored.
Work-around procedures tested? Yes, the college has used paper forms in the past even though it
is not the most efficient.
Recovery Point Objective (relocation): The office can function anywhere there is internet access
and printer capability.
Hours to Point Objective: N/A
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Recovery Time Objective (hours): N/A
Hardware Needs: Computers/Laptops/Printers
Software Needs: N/A
Necessary Vendors/Contractors: Transcripts on Demand and E Scrip Safe (Electronic transcript
sending & receiving systems)
Special Notes: N/A
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Appendix D - Business Continuity Plan
Work Unit/Technical College: _Southern Crescent Technical College______
Date: _April 14, 2014_______________
Critical Mission Function: _Non-Academic Activities
Function Description: Non-academic activities from the President�s Office consists of general
supervisory and management of the total recovery process.
Production Location: ____________________________________________________________
Process Manager: __Dr. Randall L. Peters____________
Department: __President_____________________
Backup Personnel: ______________________________________________________________
Recovery Details:
Recovery Strategy Overview: Redundant Banner/student information and PeopleSoft systems
enable us to reconstitute within 48 hours of all business processes.
Maximum Allowable Downtime (MAD):__48 hours________
MAD Rationale/Justification: Emergency recovery will take priority over non-academic
activities.
Can process be suspended? __Yes________ Can process be degraded? ___No____________
Work-around procedures in place? ___Yes_______
Work-around procedures tested? __Yes________
Recovery Point Objective (relocation): Site dependent.
1) Griffin Campus Emergency Operations Center (EOC) 2) Flint River Campus EOC-Alternate
Hours to Point Objective: __________
Recovery Time Objective (hours): __________
Hardware Needs:
Software Needs:
Necessary Vendors/Contractors:
Special Notes:
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Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: Special Services Department: Special Populations and Disabilities
Services
Date: 4/16/2014
Critical Mission Function:
Special Services Department assists single parents, single pregnant women, displaced
homemakers, limited English proficient students, economically disadvantaged students, non-
traditional students, and disabled students with achieving their educational goals, along with
providing reasonable accommodations to students with disabilities when needed.
Production Location: Griffin Campus Building 300 in Room 303; Thomaston Campus
Building: A Room 252
Function Description:
Special Services Department is charged with providing assistance and access to resources on and off
campus to Special Populations and students with disabilities as they endeavor to reach their educational
goals.
*Special population supports and serves students who are from economically disadvantaged families,
including foster children, preparing for non-traditional fields, limited English proficient, and single
parents, including single pregnant women, displaced homemakers, or disabled individual including.
Special Populations Services offer a wide range of support services that may include, but not limited to,
admissions and career counseling, assessments, textbook lending, tutoring, mentoring, and community
resource referrals. The program also offers workshops and seminars that deal with life management
issues, academic preparation and career testing, and exploration.
*Disabilities Services involve working with people who have a physical or mental impairment that
substantially limits one or more life activities including walking, talking, seeing, hearing, breathing,
learning, and working; has a record of such an impairment, and is regarded as having such impairments.
Some common disabilities are hearing and visual impairments psychiatric/psychological disabilities
specific learning disabilities closed head injury. They can refer students to the appropriate resource
agency at the expense of the student, if there is a fee involved. Fees are not required for our services, but
may be assessed by partner agencies who would be responsible for collections.
*To begin any process of requesting services with students must self-disclose and/or establish eligibility
to with Special Services Coordinator's Office. Students should notify the Special Services Coordinator as
soon as they are accepted to ensure timely provision of services.
*Disabilities Services students should provide appropriate documentation for the disability, provide
recommendations for classroom accommodations, request accommodations each every semester, and
present accommodation form and discuss with each instructor appropriate accommodations.
*Confidentiality is the policy of the Federal Government (see section on ADA of 1990), Southern
Crescent Technical College, and the Special Services Program that persons with disabilities are not to be
discriminated upon this factor. Student is not required to show documentation of their disability to any
person or office at Southern Crescent other than the Special Services Program. The Special Services
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Program retains the student's file and determines the student's accommodations with respect to their
individual disability and need. A student's disability is not to be shared with anyone.
Individuals Responsible for Addressing Complaints
In the event complaints are filed the following people will be available. Toni Doaty, Title IX/Equity
Coordinator, Assistant Director of Student Support Services (770)228.7382, [email protected]; Teresa
Brooks ADA/Section 504 Coordinator, Special Services Coordinator, (770)228.7258
[email protected]; Mary Jackson, Title IX/Equity, ADA/Section 504 Coordinator, Special Services
Coordinator, (706)646.6224, [email protected]. Any complaints filed against the Title IX/ Equity
Coordinator or ADA/Section 504 Coordinator on any campus/center shall be handled by the Vice
President for Student Affairs, Griffin Campus, 501 Varsity Road, Griffin, GA 30223. (770) 228-7348.
Process Manager: Cherryl C. Gilbert, Director of Support Services
Backup Personnel: Toni Doaty, Assistant Director of Support Services and Special Services
Coordinators
Recovery Details:
Recovery Strategy Overview:
The system used to input and retrieve program and student data is BANNER. If this system goes down it
is the responsibility of the IT Department to get it back up and running. Subsequently, forms and other
program information can be accessed on the college website from any location. All student files are kept
in fireproof cabinets and can be accessed at any time. In addition student�s files are scanned in an imaging
system.
Maximum Allowable Downtime (MAD): 15 days; it is critical that students are provided any of
the fore mention services within the first 3 weeks of the term.
Recovery Time Objective (hours): 48 hours
Hardware Needs: Computers and Laptops
Software Needs: None
Necessary Vendors/Contractors:
Special Notes: N/A
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? No
Work-around procedures tested? No
Recovery Point Objective (relocation): Special Services can assist students from any location
with or without Internet Connection
Hours to Point Objective: NA
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Appendix D - Business Continuity Plan Worksheet Exemplar
(Duplicate as needed for each identified Critical Mission Function)
Business Continuity Plan Worksheet
Work Unit/Technical College: Testing Date: 4/16/2014
Critical Mission Function:
Prospective and current students seeking degree, diploma, and specified certificate programs take
the entrance exam, COMPASS or ASSET, for placement test.
Production Location: Griffin Campus Mobile 3A; Thomaston Campus Building: A Room 503
Function Description:
For entrance purposes, some students will have to take the COMPASS and ASSET exam. Students with
a state issued form of identification receive walk-in testing forms from Admissions prior to testing. The
exam consist of Reading, Writing, and Mat (Pre-Algebra and Algebra). The Testing Center supplies
paper, pencil, and calculators (personal calculators are not permitted). Test scores can be viewed upon
completion of the exam, and an official copy can be picked up at Admissions
Process Manager: Cherryl C. Gilbert, Director of Support Services
Backup Personnel: Selethia Gregory and Deidra Dugger
Recovery Details:
Recovery Strategy Overview:ACT Compass is a computer-adaptive college placement test that evaluates and places students that
identifies the academic skill level of students to determine Admissions (provisional or regular) into the
college. This information is input into and stored in BANNER. If this system goes down it is the
responsibility of the IT Department to get it back up and running. However, COMPASS is an Internet-
based assessment program and can be accessed from any location. The ASSET is a paper less complex
version of the COMPASS which can be used for placement in the interim.
Maximum Allowable Downtime (MAD): 5 days; it is critical that current and prospective
students know their academic level and admissions standing for academic progression.
Recovery Time Objective (hours): 48 hours
Hardware Needs: Computers and Laptops
Software Needs: None
Necessary Vendors/Contractors: ACT COMPASS
Special Notes: N/A
Can process be suspended? Yes Can process be degraded? Yes
Work-around procedures in place? No
Work-around procedures tested? No
Recovery Point Objective (relocation): COMPASS with the proper administrative login can be
accesses from any location, and or students can take the Asset.
Hours to Point Objective: NA
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Appendix D - Business Continuity Plan Worksheet Exemplar
Business Continuity Plan Worksheet
Work Unit/Technical College: SOUTHERN CRESCENT TECHNICAL COLLEGE
Date: April 14, 2014
Critical Mission Function: STUDENT ACCOUNT SERVICES-Student Payables Function
Function Description: The Accounting Department is an integral part Southern Crescent
Technical College. The Accounting Department�s fundamental sections include: Student
Payable, Student Receivables and Third Party Billing. During a crisis the most critical function
would be processing student payments.
Production: Location: Griffin Campus
Process Manager: Gina Byrd Department: Student Accounts
Backup Personnel: AR Banner Staff-Lynn Maynard, Rachel Johnson or TCSG Central Office
Recovery Details:
Recovery Strategy Overview: In the event of a crisis, the ability to process student payments
could be a critical component in the recovery process. Therefore the Student Accounts
Department will be available at specified location(s) to coordinate, document, and process
payments to students in order to adhere to federal and state guidelines and for the necessary
recovery efforts.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Maximum Allowable Downtime (MAD): 24 Hours
MAD Rationale/Justification: This justification is based on various processes that are
necessary in order to meet mandated guidelines for student payments. Depending on the type of
crisis an alternative (work-around) method to process payments may not be available; example-a
corrupt data file. The alternative method would be utilized if the crisis only involved a physical
location, and the student data was not corrupted. The alternative method would allow the staff to
remote access into BANNER system.
Can process be suspended? NO Can process be degraded? YES
Work-around procedures in place? ___YES_______
Work-around procedures tested? _____NO_____
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Recovery Point Objective (relocation): If crisis is at Griffin Campus, Recovery Point would
be at Flint River Campus. If the crisis is at Flint River, Recovery Point would be at Griffin
Campus. If both campuses are at risk, we would default to work from another off-site location
and coordinate efforts with TCSG central Office. Required production software-BANNER-is a
web based application.
Hours to Point Objective: 45 mins between each campus location
Recovery Time Objective: 45 mins between each campus location or a cold site will be utilized
Hardware Needs: Laptop, network printer for checks
Software Needs: Remote access to BANNER, Capella, and SecureShell-SSH
Necessary Vendors/Contractors: BANNER Student data files
Special Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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Business Continuity Plan Worksheet
Work Unit/Technical College: Center for Networking, Engaging, & Training (NET)
Date: _4/10/14
Critical Mission Function: Provide professional and academic development opportunities;
administration of the Quality Enhancement Plan
Function Description: The NET hosts professional development activities like meetings,
workshops, and training for faculty, staff, and students; the center also facilitates peer mentoring
for all members of the college, as well as student study groups. The Director of the Quality
Enhancement Plan, who also oversees the NET, conducts the faculty peer mentoring program,
data collection and analysis, and advisory committee meetings through the center.
Production Location: Griffin Campus
Process Manager: Leila Wells Rogers Department: Academic Affairs / NET / QEP
Backup Personnel: Annette Hicks (Program Assistant); Program Coordinator (once position is
filled)
Recovery Details:
Recovery Strategy Overview: In the event of a disaster, the Quality Enhancement Plan can be
facilitated temporarily on ANGEL. NET services (peer mentoring, study sessions, etc.) can be
moved to the nearest SCTC location that is unaffected by the disaster (Upson, Henry, or Butts, in
particular). The NET services can be provided in classrooms, computer labs, or in some cases,
office areas. Generally, access to computers (laptops) would be a minimal requirement to
function.
Maximum Allowable Downtime (MAD): 72 hours to 2 weeks
MAD Rationale/Justification: Electronic communication for courses (via ANGEL) would
resume within 72 hours. Relocation to new physical space could take up to two weeks.
Can process be suspended? yes Can process be degraded? yes
Work-around procedures in place? yes
Work-around procedures tested? no
Recovery Point Objective (relocation): The objective in recovery would be to re-establish all
peer mentoring groups, study groups, and college-wide workshops as soon as possible.
Hours to Point Objective: ___72 hours to 2 weeks_______
Recovery Time Objective (hours): ___72 hours_______
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Hardware Needs: Computers or laptops with access to the internet. Printer/scanner/copier/fax
machine. Tables and chairs to serve a minimum of 12 people. Office furniture for 3 staff
members.
Software Needs: Microsoft Office Suite, Adobe Acrobat X Pro
Necessary Vendors/Contractors: ANGEL (provided through GVTC); other vendors are being
considered, but have not been established at the time of this document�s completion
Special Notes: The Quality Enhancement Plan is critical to the college�s accreditation through
SACS COC. At the very minimum, this program must be re-established as quickly as possible so
as to prevent any break in service to faculty and students or in data collection and analysis.
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Southern Crescent Technical College Business Continuity Plan Summary
Informational Summary
Table of Contents:
I. GENERAL
II. BUSINESS IMPACT ANALYSIS
III. RISK ASSESSMENT
IV. RISK MANAGEMENT/BUSINESS CONTINUITY PLANNING
V. EXERCISE AND REVIEW
Appendices:
Appendix A: Business Continuity Plan Signature Page and Overview
Appendix B: Critical Mission Functions Chart Exemplar
Appendix C: Risk Assessment Instrument Exemplar
Appendix D: Business Continuity Plan Worksheet Exemplar
Appendix E: Emergency & Utility Contacts Exemplar
I. GENERAL
Business continuity planning ensures the maintenance of critical operations when confronted
with adverse events such as natural disasters, technology failures, human errors, or terrorism.
The objectives of a business continuity plan are to minimize loss to the organization, continue to
serve customers, and maintain administrative operations. Southern Crescent Technical College
has an obligation to protect and provide for employees, students, volunteers, visitors, vendors
and contractors in the event of a major interruption to the mission or operation. This obligation
also extends to those of each campus/center.
The Business Continuity Plan (BCP) is executed after health, life, and safety issues are
addressed. At minimum, the BCP assumes the following have been restored:
-Health and life safety support (law enforcement, fire, and emergency medical service
support)
-Utilities, to include reasonable climate control, and adequate lighting
-Access to and egress from work unit or technical college facilities
-Safe handling and proper disposal of hazardous materials
The BCP contains clear strategies and procedures needed to continue operations and execute a
recovery in the event of an interruption that compromises the ability of Southern Crescent
Technical College to carry out its critical mission functions. The determination that an
interruption has occurred may be made by Southern Crescent Technical College or the TCSG
System Office.
Commonly accepted components of a Business Continuity Plan include:
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Business Impact Analysis – identifies critical business processes, assigns estimates of
maximum allowable downtime, and designates priorities for restoration.
Risk Assessment – identifies specific threats, assesses vulnerability to those threats, and
assigns degree of risk associated with each threat.
Risk Management/Business Continuity Planning – utilizes the Risk Assessment to
determine which risks should be managed; and provides a written, widely disseminated,
and exercised plan on actions necessary to get the business up and running in the event of
disruption associated with those risks.
Exercise and Review – establishes mechanisms to exercise the BCP and make
appropriate revisions.
II. BUSINESS IMPACT ANALYSIS
The first step in business continuity planning is determining critical mission functions and the
interdependencies between those processes that must continue to exist for Southern Crescent
Technical College to function. Critical mission functions may fall into one of three general
categories:
Safety and Security - Activities needed to sustain a safe and secure environment for
students, faculty, staff, the visiting public, and surrounding community, potentially for an
extended period.
Business Support Services - Activities that maintain necessary business operations,
safeguard assets, and ensure the financial viability of Southern Crescent Technical
College. Examples include payroll, revenue collection, accounts payable, and financial
reporting.
Learning and Instruction - Activities that carry out or directly support the academic or
workforce development mission of Southern Crescent Technical College. For example,
student support services, training and instruction.
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An example of the critical mission functions of Southern Crescent Technical College identified
for each campus/center is shown below. The Critical Mission Functions Chart Exemplar is
contained in Appendix B.
CRITICAL MISSION FUNCTIONS CHART
OPERATING UNIT
CRITICAL MISSION
FUNCTION
ALLOWABLE
DOWNTIME
PRIORITY
LEVEL
President Emergency Communication 0-24 Hours High
President Public Information 0-24 Hours High
President External Communication 0-48 Hours High
President Non-Academic Activities 48+ Hours Low
Academic Affairs Classroom Instruction 24-72 Hours High
Academic Affairs Distance Instruction 24-48 Hours Medium
Academic Affairs
Computer Classroom
Instruction 24-72 Hours Medium
Academic Affairs Laboratory Instruction 24-72 Hours Medium
Academic Affairs Library Services 48-96 Hours Low
Administrative Services Internal Communication 0-24 Hours High
Administrative Services Procurement 0-24 Hours High
Administrative Services Payroll 0-48 Hours High
Administrative Services General Accounting Services 24-48 Hours Medium
Adult Education Admissions 24-48 Hours High
Adult Education Classroom Instruction 24-72 Hours High
Economic Development Admissions 24-48 Hours High
Economic Development Classroom Instruction 24-72 Hours High
Economic Development Distance Instruction 24-48 Hours Medium
Facilities Facilities Repair 0-24 Hours High
Facilities Utilities Deliver 0-24 Hours High
Facilities Mail Services 48-96 Hours Low
Information Technology Core IT Systems 0-24 Hours High
Student Affairs Admissions 24-48 Hours High
Student Affairs Registration 24-48 Hours High
Student Affairs Transcript Issuance 24-48 Hours Medium
Student Affairs Non-Academic Activities 48+ Hours Low
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III. RISK ASSESSMENT
The second step of business continuity planning, risk assessment, determines the potential
hazards that could affect Southern Crescent Technical College, assess the likelihood of their
occurrence, and analyze vulnerability to that hazard. This analysis then forms the basis for
preparing the BCP. In general, more time and resources are dedicated planning for and, where
possible, mitigating emergencies that are judged to have both a high probability of occurrence
and a high level of severity.
The risk assessment should address both the impacts on Southern Crescent Technical College as
a whole, as well as those on the operating unit level. The impacts may differ. For example, the
occurrence of a major fire that affects the entire College may be judged to have a small
probability, while the probability of a fire affecting a specific campus/center that may lack
adequate fire prevention measures may be large.
The planning process must address each hazard that poses a threat. Examples of hazards include
both natural hazards, as well as technological or man-made hazards. Natural hazards include,
but are not limited to: flood, fire, extreme weather (hurricane, tornado, lightening), or
earthquake. Technological or man-made hazards may include: utility/telecommunication failure;
structural collapse; fire; hazardous materials; major vehicle accident; train accident; air crash;
pandemic disease; active shooter; hostage situation; public assembly emergency; civil
disturbance or terrorism.
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An example of a risk assessment depicting the likelihood of occurrence, business continuity
impact and financial impact of each of these hazards is shown below. This Risk Assessment
Instrument Exemplar is contained in Appendix C.
RISK ASSESSMENT INSTRUMENT
HAZARD PROBABILITY BUSINESS
CONTINUITY IMPACT
FINANCIAL
IMPACT
High Med Low High Med Low High Med Low
Natural
Tornado X X X
Flood X X X
Hurricane X X X
Lightening X X X
Earthquake X X X
Manmade/Technical
Structural Collapse X X X
Utility Failure X X X
Power Failure X X X
Telecommunications
Failure X X
X
Major Fire X X X
Train Accident X X X
Major Auto Accident X X X
Air Crash X X X
Disease Outbreak X X X
Civil Disorder X X X
Terrorist Threat X X X
Hazardous Materials X X X
Active Shooter X X X
Public Assembly
Emergency X X
X
Hostage Situation X X X
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IV. RISK MANAGEMENT/BUSINESS CONTINUITY PLANNING
A Business Continuity Plan Worksheet (Appendix D) should be completed for each critical
mission function identified. Southern Crescent Technical College will determine the degree to
which business continuity planning is consolidated across multiple campuses/centers. This
decision will be based on factors such as commonality of business process, size of the division,
etc. However, all identified critical mission functions must be addressed by a BCP Worksheet.
Operating units should take into account the possibility that Southern Crescent Technical College
college-wide interruption may affect multiple campuses/centers. In these situations, operating
unit interdependence or commonality of external suppliers to provide its critical functions should
be coordinated to ensure these suppliers or units also have a business continuity plan.
Southern Crescent Technical College will submit the BCP Signature Page and Overview
(Appendix A); Risk Assessment (Appendix B); Critical Mission Function Chart (Appendix C);
Business Continuity Plan Worksheet (Appendix D); and Emergency/Utility Contacts (Appendix
E) to the TCSG System Office. The input of this information into the Living Disaster Recovery
Planning System (LDRPS) system will constitute the BCP of Southern Crescent Technical
College and will become a part of the overall Emergency Operations Plan (EOP) for Southern
Crescent Technical College.
V. EXERCISE AND REVIEW
Business Continuity Plans must be exercised and individual affected by the BCP must be trained
so they may fulfill the responsibilities. Southern Crescent Technical College should plan for,
implement and document these processes and use the results of evaluation of the exercises to
inform the annual revision of the BCP. These annual revisions will be submitted to the TCSG
System Office not later than May 1 of each calendar year.
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