TA200Plus

ColorTimeAttendanceSystemUserGuide

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CONTENTS 3-5 Chapter1•GETTINGSTARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories IncludedPrintedMaterials ActivatingTerminal RegisteringTerminal

6-10 Chapter2•BASICS IntroductiontoTerminal TerminalOverview MainMenu PowerOn/OffButton Battery Date/Time VoiceControl SecurityFeatures CleaningTerminal RestartingandResettingTerminal

11-14 Chapter3•USER EnrollingUser VerifyingUser AddingUserInformation DeletingUser AccessLevel/Privilege DefiningWorkCodes RFIDCardFunction

15-18 Chapter4• INSTALLATIONS&CONNECTION Installations Communications Security TCMSV3OnlineActivation InstallationandSetupofTCMSV3 ConnectingTerminaltoTCMSV3 UsingUSBtoDownload/UploadData CommunicationKey

19-22 Chapter5•SYSTEM SystemSettings DataManagement DataUpdateUsingUSBFlashDisk Keyboard DisplaySettings Reset MiscSettings

23 Chapter6•DATE/TIME SettingDate/Time DaylightSavingTime

24 Chapter7•USB UnderstandingtheNeedforUSB

25 Chapter8•AUTOTEST WhoshoulddotheAutoTest?

26 Chapter9•RECORD CheckingRecordsofUsersinthe Terminal

27 Chapter10•SYSTEM INFORMATION Records Device

28-29 TROUBLESHOOTING “UnabletoConnect”Appears “AdminAffirm”Appears DifficulttoReadFinger TheLEDisBlinkingAllTheTime “DuplicateFinger”Appears RFIDCardDoesn’tRespond NoSound

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TA200 PLUS modeL

APacketofBoltsUse the screws to holdthebackplateoftheter-minalagainstawall.

DC12VPowerAdaptorConnect the power adapter to theterminal and plug it into a standardpoweroutlettochargetheterminal.

RFIDCards(5pieces)Forcardenrollmentandveri-fication.

ScrewdriverUsethescrewdrivertoopenthebackplateoffingerprintterminal and to install thebackplateagainstawall.

1•GETTINGSTARTED

ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuide is also available online at http://www.fingertec.com and http://user.fingertec.com.ChoosethelanguagethatyoupreferforyourUserGuide.

TerminalIncludedAccessoriesDonotabusethefingerprintsensorbyscratchingthesurface,contactingthesen-sor’ssurfacewithheat,pressinghardduringplacementoffingerprintforverifica-tion.Cleanthesensoroccasionallywithmicrofiberclothtomaintaintheperform-anceofthesensor.

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IncludedPrintedMaterials• FingerTecComprehensiveDVD• QuickStartGuide• Pamphlet• UserEnrollmentTemplateForm• WarrantyCard

ActivatingTerminalEveryFingerTecaccesscontrolmodelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithTCMSV3,youmustconnecttheterminaltoTCMSV3andperformonlineactivation.TCMSV3readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviaInternet.

IncaseyoudonothaveanInternetconnection,youwouldneedtodoofflineactiva-tion.Pleasesendtheserialnumberandmodelsofyourterminalstoyourlocalresellersorsupport@fingertec.comtorequestforaproductkeyandactivationkey.

RegisteringTerminalMakesurethatyouregisteryourterminal’swarrantywithusathttp://www.fingertec.com/ver2/english/e_warranty.htm.

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2•BASICS

IntroductiontoTerminalFingerTecisarenownedbrandnameforcommercialproductsfordooraccessandtimeattendancesystems.FingerTecoffersawiderangeofproductstocatertothegrowingneedsforbiometricsproductsinoffice/homeautomationaswellasinsecurityindus-try.

FingerTecterminalsareloadedwithpowerfulmicroprocessorthatcanprocessbiomet-ricsauthenticationmethodsforaccuratepersonalidentificationsandforcollectionofprecisedatafortimeattendance.Inaddition,somefingerprintterminalsaremadetoacceptcardverificationasanaddedsecuritymeasure.

ThismanualcoverscolortimeattendancemodelsofFingerTecproductsfromTA200Plusmodel.Theterminalactsasatooltocollectattendancedata.Foraprocessingofattendancedata,FingerTecisprovidingapowerfultimemanagementsoftware,TCMSV3toprocessdataandprovideaccurateandreliableattendancereports.

TerminalOverview

L.E.DDisplay

LCDScreen

Keypad

TA200 PLUS modeL

RFIDCardInductionArea

ITem FUNCTIoN

LCDScreen Displayingstatusofterminal,day,dateandtime.

LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.Forfirst

timeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.

Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.

NavigationKeys Tonavigatienandinputcommandtoterminal.

RFIDCardInductionArea AreathatreadsRFIDcards.

Speaker Forterminalvoiceemission.

ResetButton Torestarttheterminalasandwhenrequired.

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MainMenu

Enrollusers,manageuserdataandinputworkcode.

Setup FingerTec terminal communication with computer through LAN, RS232 andRS485.Setsecuritypasswordofthedeviceforasecuredatatransfer.

Configure thesettingsof theFingerTec terminals fromgeneral todisplaysetting tofingerprint. Data management, update via USB flash disk, keyboard functions, resetandotherterminalsettingscanbedonehere.

Adjustthedateandtimesettingsoftheterminal.

UploadanddownloaddataandinformationtoandfromtheFingerTecterminalusingaUSBflashdisk.

RuntestsontheFingerTecterminaltodiagnosetheterminalonvariousaspects.

CheckuserattendanceandtransactionlogsthatareavailableinFingerTecterminalsandperformhousekeepingofthemachine.

Viewfreeandusedmemoryoftheterminalaswellastheterminal’sdetailsinsysteminformation.

PowerOn/OffButtonUsethepoweron/offbuttontoturntheterminalonoroff.Youcandisablethebuttontoavoidaccidentalshutoffoftheterminal.

BatteryTerminalsoperateusingpowersupplyfromastandardpoweroutlet.Insidethetermi-nal,thereisanRTCbatteryfortherunningoftheclock.Chargetheterminalforatleast3hoursstraightbeforeyoustartusingit.Whenthereisaseriousdelayintimeortheclockkeepsonrestarting,theRTCneedstobereplaced.

External power supply: MiniUPS(uninterruptedpowersupply)5VandminiUPS12Vpro-videmobilepowersupplytotheterminals.ChargetheminiUPSsufficientlyforopti-mumperformance.

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BatteryTerminalsoperateusingpowersupplyfromastandardpoweroutlet.Insidethetermi-nal,thereisanRTCbatteryfortherunningoftheclock.Chargetheterminalforatleast3hoursstraightbeforeyoustartusingit.Whenthereisaseriousdelayintimeortheclockkeepsonrestarting,theRTCneedstobereplaced.

External power supply: MiniUPS(uninterruptedpowersupply)5VandminiUPS12Vpro-videmobilepowersupplytotheterminals.ChargetheminiUPSsufficientlyforopti-mumperformance.Refertohttp://accessory.fingertec.comformoreinformationaboutaccessories.

Date/TimeTheterminalsdisplaythedateandtimeatthehomescreen.Choosethedateandtimeformatbasedonyourpreference.PressMenu>Date/Time>SelectValue>OKtosave.

VoiceControlVoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.

TUrN oN/oFFThesystemletsyoutoturnon/offthevoicebasedonyourpreference.PressMenu>System>System>Voice>On/Off>Determinevalueinpercentage(defaultis67%)>OKtosave.

AdjUST VoLUmeThedefaultvolumeoftheterminal’svoiceis67.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofspeaker,it’srecommendedtostaywithintherangeof60-70.ToadjustthevolumePressMenu>SystemIcon>System>Vol>inputvalue>OKtosave

SecurityFeaturesSecurityfeatureshelpprotecttheinformationintheterminalfrombeingaccessedbyunauthorizedindividuals.

AdmIN AFFIrmRegisteranadministratortothesystembyenrollingafingerprintor apasswordtoauserID.PressMenu>UserMgmt>NewUser>Privilege:Admin>Chooseenrollmentmethod>OKtoSave.Afterenrollinganadministrator,themainmenucanonlybeac-cessedby theadministrator.The terminalwilldisplay“AdminAffirm”whenananau-thorizedindividualtriestoaccesstheMenu.

Com KeyCreate password for a specific terminal here. Press Menu > Comm. Icon > Security >InsertTerminalIDNoandPassword>Oktosave.ThesecuritypasswordknownasCOMKeyisintendedforextrasecurity.Toconnecttheterminalwiththesoftware,theCOMkeyinsertedintheSoftwaremustbethesameastheoneinsertedintheterminalorelsetheconnectionwillnotbeestablishedeventhoughtheactivationkeyandproductkeyarecorrectlyinserted.

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CleaningTerminalCLeANINg The BodyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.

CLeANINg The FINgerPrINT PrISmCleanthefingerprintprismwithacellophanetapefor(siliconcoatedprism).Viewthevideoonhowtocleanthefingerprintprismatthislinkhttp://www.fingertec.com/news-letter/enduser/cleanfinger.html.Forthenon-coatedprism,pleaseusemicrofibercloth.

RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals

reSTArTINg The TermINAL PushtheOn/Offbuttonontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.

reSeTTINg The TermINALGotoMenu,presstheSystemiconandclickonReset.ChoosetoResetAllDefaultSet-tings,ResetKeyboardSettingsorResetOtherParameters.Resetting the terminalwillcauseallyoursettingstoreturntotheoriginalfactorysettings.

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3•USER

EnrollingUserTheFingerTecterminalscanenrollfingerprinttemplates,passwordsandcardinforma-tion.Thischaptercoversallpossibleuserenrollmentsintheterminals.

FINgerPrINT eNroLLmeNTIt isrecommendedtoenrolltwofingersforoneuserID.Onetemplateisthedefaultandanotheroneisusedforbackup.Youneedtocheckthequalityofthefingerprintbeforedoinganyfingerprintenrollment.Itisimportanttolocatethecenterpointsofthefingerbecausethecenterpointshastobeplacedinthemiddleofthescannerdur-ingenrollmenttogetagoodreading.Youalsohavetomakesurethatthefingersarenottoowetortoodryforenrollment.To enroll fingerprint: PressMenu>UserMgmticon>NewUser>ID.No:(insertvalue)>Select“EnrollFP”>SelectPrivilege>Placeyourfingerprint3timesfollowinginstruc-tionsgivenbytheterminal>OKtosave.

CArd eNroLLmeNTForterminalsthatareusingcardsystem,defaultcardfortheterminalisRFID.MiFareandHIDcardsystemsareavailableuponrequest.To enroll card:PressMenu>UserMgmticon>NewUser>IDNo:>InsertUserID>Select“EnrollCard”>WavethecardatthescanningareauntilthescreendisplaystheCardID>OKtosave.

PASSword eNroLLmeNTTheterminaloffersdifferentenrolmentmethods,andpasswordscanbeusedaloneorincombinationwithotherverificationmethods.Themaximumlengthofapasswordis8digits.To enroll password:PressMenu>UserMgmticon>NewUser>IDNo:(insertvalue)>Select“EnrollPwd”>Inputpasswordusingthekeypad>Reconfirmpassword>OK>OKtosave.

VerifyingUser1:1 (oNe To oNe) / 1:N (oNe To mANy)VerIFICATIoN meThod ProCeSS

1:1(OnetoOne) YouhavetoidentifyyourUserIDbeforeinputtinganybiometricsfeatureforverification.Forexample,youruserIDis1008.OnetoonemethodrequiresyoutokeyinuserIDfollowedbyyourfinger-printtogetverified.

1:N(OnetoMany) Youdon’tneedtoidentifyyourUserIDbeforeinputtinganybio-metrics feature for verification. Simply place your finger on thescannerforverification.

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Center point

VoICe meSSAgeVoICe / meSSAge whAT doeS IT meAN?

“Verified” Identityverificationissuccessful,theterminalstoresthetransactionlogsandopensthedoor(ifconnectedtodooraccess)

“Tryagainplease” Identityverificationisfailedbecausethefingerisnotproperlyposi-tioned,thetemplateisnotavailableintheterminalorthepasswordisincorrect.

“AdminAffirm” Youarenot anadministratorof thesystemandyoucannotaccessMenupage

“DuplicateFinger” Thismessageonlyappearsduringregistrationwhenthefingerthatyouwanttoenrollhasbeenenrolledbefore.“FPEnrolledAlrd”willbedisplayedontheLCDscreen.

“InvalidID” For1:1verification,UserIDentereddoesnotmatchwithfingerprint.

FINgerPrINT VerIFICATIoN1:N–1:NverificationdoesnotrequireanyinputofyouruserID.Placeyourfingerproperlyonthescannerandtheterminalwilltakeasecondtoverifyyouridentity.

1:1–1:1requiresinputofUserIDbeforetheterminalreadsandverifiesyouridentity.Press1:1/1:N>InputIDonthescreen>Pressfingerprinticon>terminalwillreadandverify.

Someprecautionshavetobetakentogetagoodreadeverytime.· Makesurethecenterpointofyourfingeris placedinthemiddleofthescannerforagoodread.· Recommendedtouseindexfinger.Theterminal acceptsotherfingersbutindexisthemostconvenient.· Makesurethefingerisnotwet,toodry,injuredordirty· Donotpresshardonthesensor,justplaceit comfortably· Avoiddirectsunlightorbrightlight

PASSword VerIFICATIoNPasswordcanbeanoptionforthosewhodonotprefertouseotherverificationmethods.Toverifyusingpassword,press1:1/1:N>insertUserIDandpresskeybutton>insertpasswordandpressOK.

CArd VerIFICATIoNPlacethecardonthecardscanningareaandtheterminalwillreadandverifythecard.

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AddingUserInformationUserinformationcanbeaddedintotheterminalthroughtwoways.OneisthroughtheFingerTecterminalandtheotherthroughtheTCMSV3.Toadd/changeuserinformationviatheterminal,pressMenu>UserMgmticon>ManageUser>OK>SelectInstruction>Edit/Add>OKtoSave.

Instruction FunctionSearchUser InsertUserIDinthecolumnandpressOK

Record Presstoviewavailableuserrecords

EditUser Delete/AddVerificationMethodsandchangePrivilege

DelUser DeleteUser,FingerprintorPassword

NewUser EnrolmentofNewUser

Field FunctionIDNo. EdituserIDbasedonyourcompany’semployeenumberingsystem.Maximumlengthof

userIDis9digit

Name Addnameoftheuserinthisfield(CanonlybedoneviaTCMS).Maximumnumberofchar-actersis24

FP QuantityofFingerprint

PWD QuantityofPassword

CARD QuantityofCard

ItisrecommendedthattheupdatingofuserinformationbedonethroughtheTCMSV3software.Aftertheinformationisupdated,synctheTCMSV3andtheterminaltodisplaytheinformation.

DeletingUserOnly an administrator can perform user deletion at the FingerTec terminal. To deletecertainuser(s),pressMenu>UserMgmt>ManageUser>OK>SelectDelUser>Choose“DeleteUser”>OK

Pleasebeextracarefulwhenperformingthistasktoavoidanyunauthorizeddeletion.

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reASoNS worK Code

CheckIn 00

CheckOut 01

OTstart 04

Done 05

SickLeave 10

Half-dayLeave 12

EmergencyLeave 11

MeetingClient 20

Outstation 21

Workcode Mode 1: Verification followed by work codeWorkcode Mode 2: Work code followed by verification

AccessLevel/PrivilegeFingerTecterminalsoffertwotypesofaccesslevelorprivilege.

PrIVILege USer roLeS

NormalUser Onlyusetheterminal toverifyyour identity.Youcannotaccess intoMenuandmakechangesintosettingsandsystem

Administrator Youareallowedtoaccessintomenutoenrollusersandeditsettingsandsystem

DefiningWorkCodesTheterminalprovidesaworkcodefeaturewhich allows users to key in predefinednumbersafterverification.Theworkcodenumbersarepredefined intheTCMSV3.The following table shows examples ofworkcodes.

PressMenu>UserMgmt>WorkCode>Pressoktoactivatethemenu>SelecttoCreate New workcode, Edit Workcode ortoDeleteWorkcode>Chooseyourpref-erence>Oktosave.

To add work code through the terminal,Press Menu > User Mgmt > Workcode >Menu>New>EnterCodeNumbereg:02>EnterCodeNameeg:EmergencyLeave>OKtosave.

RFIDCardFunctionThefingerprintterminalsareversatileandsomecanacceptcardverifications.Thischap-tercoverstheRadioFrequencyIdentificationorbetterknownasRFIDsystem.Thetermi-nalsacceptRFIDcardwithspecificationsof64-bit,125kHz.

eNroLLmeNT oF rFId CArdRFIDcanbeenrolledalone,withfingerprintorwithpassword.EachRFIDcardcomeswithauniqueIDandtheterminalswillreadfromthenumbersandmatchitwiththecard.

EnrollmentofRFIDiseasy.PressMenu>UserMgmt>NewUser>EnrollCard>warecardattheinductionarea>OK.

ChANgINg CArd IdPressMenu>UserMgmt>ManageUser>OK>ChangeCard>OK>Showadifferentcard>OK.

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4•INSTALLATIONS&COMMUNICATION

InstallationsFingerTec terminals offer several connections for power and communications. Installa-

tionsofFingerTectimeattendanceterminalsaresimple.

moUNT oN wALL

•Aftermeasuringtheheightaccordinglyandmakerelevantmarkingonthewall,drill

thescrewsintothewalltosecurethebackplate.

•Attachtheterminaltothebackplateandtightenthescrews.

4feet/1.2meter(recommended)

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TA200 PLUS modeL

TCP/IPPORT

POWERPORTUSBPORT

........

......

CommunicationsConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.

FLexI-KIT

FingerTecoffersflexi-kitforallitstimeattendancemodels.Attachtheterminalontheflexi-kit for convenience and cosmetic purposes. View flexi-kit at http://accessory.fingertec.com

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1 8

TOP

FRONT

1 8

CoNNeCTor PIN CABLe CoLor CoNNeCTorTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ 3• White/Green •3 RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8

joINT 1 PIN joINT 2 PIN

TX+ 1• •3 RX+

TX- 2• •6 RX-

RX+ 3• •1 TX+

RX- 6• •2 TX-

USB PorT

LinkingwithUSBflashdiskforremotedatatransfer.

TCP/IP PorT ConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.

TCP/IPforSingleConnection–Linking the termi-nal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.

TCP/IP forNetworkConnection– Linking the terminals to multiple computers using TCP/IP re-quires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or network outlet.

Power SUPPLy PorT InsertthePowerAdapterpointtothisportforpower.

SecurityCreate password for a specific terminal here. Press Menu > Comm. > Security > InsertTerminal IDNoandPassword>Oktosave.ThesecuritypasswordknownasCOMKeyis intendedforextrasecurity.Toconnecttheterminalwiththesoftware, theCOMkeyinserted in the Software must be the same as the one inserted in the terminal or elseconnectioncannotbeestablishedeventhoughtheactivationkeyandproductkeyarecorrectlyinserted.

TCMSV3OnlineActivationTCMSV3isagenuinesoftwarebyFingerTec.EveryFingerTectimeattendancemodelcomesbundledwithaunique licensekey.TostartusingtheterminalwithTCMSV3,youmustconnecttheterminaltoTCMSV3andperformanonlineactivation.TCMSV3readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviatheInternet.IncaseyoudonothaveanInternetconnection,youneedtodoofflineactivation.Pleasesendtheserialnumberandmodelofyourterminaltoyourlocalresellerorsupport@fingertec.comtorequestforaproductkey.

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InstallationandSetupofTCMSV3InstallTCMSV3inaPCthatfulfilsthesoftware’sminimumrequirements.Refertohttp://www.fingertec.com/customer/download/postsales/SUM-TCMSV3-E.pdf for the TCMS V3userguideonline.SetupWizardwillrequireyoutodoonlineactivationbeforeanyconnec-tionisestablishedbetweenTCMSV3andtheterminal(s).

ConnectingTheTerminalstoTCMSV3deTermININg TermINAL NUmBer:Identifythenumberofyourterminalstodif-ferentiatethembetweenoneanother.TCMSV3canconnectupto999unitsofterminal.PressMenu>Options>CommOpt>DevNum>Selectthenumber.USINg TCP/IP:IPaddressisimportant,asitisauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.To input the IP ad-dress of the terminal: PressMenu>Options>CommOpt>IPAddr>KeyinIPaddress.

SeTTINg UP eTherNeT:ItisimportanttosetuptheEthernettoconnectthetermi-nalsusingTCP/IPconnection.SettinguptheEthernet isdonebyenabling theEthernetfunction:PressMenu>Options>CommOpt>Ethernet>Yes.TurnofftheterminalafteryouhavesettheEthernetsettingtoYes.Now,plug-inthenetworkplugtotheEthernetinterfaceandturnthepoweron.Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configurethenetmask,gatewayandnetspeedfortheterminal.PressMenu>Options>CommOpt>NetMask>Insertthenumbers.PressMenu>Options>CommOpt>Gateway>Insertthenumbers.PressMenu>Options>CommOpt>NetSpeed>ChoosethespeedofyourEthernetconnec-tion.

USINg rS232 CoNNeCTIoN:ForconnectionviaRS232,baudrateisthedeterminantofcommunicationspeedbetweentheterminalandthesoftware.Thehigherthebaudrate,thefasterthespeedis.To turn on RS232 connection and set the baudrate:PressMenu>Options>CommOpt>RS232>ChangetheRS232connectiontoY.To change baudrate:PressMenu>Options>CommOpt>Baudrate>ChangetheBaudrateaccordingly.

USINg rS485 CoNNeCTIoN:ForconnectionviaRS485,baudrateisalsothedeter-minantofcommunicationspeedbetweenthe terminaland thesoftwarebut thespeedmustbeaccordingtothespeedoftheconverter.Checkyourconverterforthespeed.To turn on RS485 connection and set the baudrate:PressMenu>Options>CommOpt>RS232>ChangetheRS485connectiontoY.To change baudrate: PressMenu>Options>CommOpt>Baudrate>ChangetheBaudrateaccordingly.

UsingUSBtoDownload/UploadDataAUSBflashdiskisusefulincaseswheretheterminalisinstalledfarfromaPCorthereisaconnectionproblem.TodeterminethetypeofUSBflashdiskscompatiblewiththetermi-nal,please refer to this linkathttp://www.fingertec.com/newsletter/HL_74.htmlusingUSB.PressMenu>PenDriveMgmt>ChoosetheoperationthatyouwanttocarryoutviaUSBflashdisk.

CommunicationKeySincethesoftwareiscontrolledbyaproductkey,settheCOMMkeytozero.PressMenu>Options>CommOpt>COMMKey>Setto0.

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5•SYSTEM

SystemSettingsThreShoLdThresholdisthelevelofthefingerprintscanner’ssensitivity.Thresholddetermineshowmanypercentofminutiaepointsonafingerprinttemplatewillbereadbythesystem.Thehigherthethresholdlevel,morepointsarebeingread,morerestrictedthesystem.Configurethethresholdfor1:1and1:Nmethods.

For1:1,therangeisfrom0-50andtherecommendedvalueis15.

For1:N,therangeisfrom0-50andtherecommendedvalueis35.

PressMenu>System>System>Threshold(1:1)orThreshold(1:N)>DeterminetheLevel>OKtoSave

dATe FormATThedateformatcandifferbasedoncountriesforexampleinMalaysia,thedate-month-yearformatisusedwhileinAmerica,themonthcomesfirst.Chooseyourdateformataccordingtoyourpreference.Thedefaultformatisdd-mm-yy.PressMenu>System>DateFormat>SelectFormat>OktoSave

SoUNd oF KeyBoArdTheterminalsemitsoundwhenyoupressanyofitsbuttons.To turn on/off the keypad sound:PressMenu>System>Keybeep>On/Off>OktoSave

FINger SeNSITIVITyDeterminethesensitivityofthesensortofingerprint.ChooseLow,MidorHighsensi-tivity.ItisrecommendedtobesetatMid.PressMenu>System>FingerSensitivity>Selectyourpreference>OktoSave

VoICeTheterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tifyusersduringverification.PressMenu>System>Voice>On/Off>OKtosave

VoLUme (%)VoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.AdjustVolume:Thedefaultvolumeoftheterminalis60.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofspeakerintheterminal,it’srecom-mendedtostayattherangeof60-70.Toadjustthevolume.PressMenu>System>Volume1:100%>Setyournumber>OktoSave.

ALgorIThm VerSIoNGettheterminal’salgorithmversionhere.PressMenu>Systemicon>System>AlgVersion>ViewtheVersion>OktoSave.

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deSCrIPTIoN Code

TerminalID 01

Date(ddmmyy) 050210

Time(hhmm) 0900

UserID 000000001

TransactionCode 00

TerminalActivity 00

NoTe

Pleasebeextracarefulwhenperformingthistasktoavoidunauthorizeddeletionofimportantdata

reCheCK mINOnceyouhaveinsertedavalue,eg:1,whenauserchecksinat10:01,histimewillbeadjustedto10:00.Themaximumvalueis99.Whenyouenter5,auserisgiven5minutesleewaytimeinhisattendance.

Log ALerTWhenthelogstorageisatacertainlevel,theuser/administratorneedstobealertedtoavoidunderperformanceofterminal.Therecommendedvalueis99.Menu>System>SystemSettings>LogAlert>Inputyourvalue>Save

DataManagementEvery time an enrolment is performed or averificationisdone,atransactionlogisstoredinsidetheterminal.Thedatacontainstheter-minal ID, date, time, user ID and transactionactivity. For example, 0105021009000000000010000:

These logs need to be managed to maintaintheeffectivenessoftheterminal.ItisrecommendedtodothehousekeepingofdatafromtheTCMSV3software.Thereare4 functionsavailable in theData icontoenableyoutomanageyourdata in theFingerTecterminal.

In the data management icon,you can choose from four instructions.PressMenu>System>DataMgmt>Selectyourinstruction>Oktosave

deLeTINg ATTLogPleasemakesurethatyouarecertainwhenyouwanttodothisoperation.ThelogsthatarestoredinsidetheterminalaretheonesthathavenotbeendownloadedintoTCMSV3.Deletingthelogsmeansthatnobackupdataisavailable.

deLeTINg ALL dATA Thisfunctionallowsyoutodeleteallattendancedataanduserinformationintheter-minal.MakesurethatalluserinformationhasbeenbackedupintheTCMSV3beforeperformingthistask.

CLeArINg AdmINTherearethreeuserprivilegesintheterminals,administrator,supervisorandnormaluser.Youcandeleteadministratorprivilege;butwithoutanadministrator,normalusercanaccessthemenueasilyandinterruptthesettings.

deLeTINg PICTUreYoucanadvertiseyourproductandcompanycor-poratemessageintheterminalusingscreensaverfunction.

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DataUpdateUsingUSBFlashDiskToupdatetheterminalusingaUSBflashdisk,pressMenu>System>Update>MakesurethatyouhavetheUSBFlashDiskpluggedintotheterminalbeforeyouproceed.

KeyboardDefinethefunctionkeysinyourterminalhere.PressMenu>System>Keyboard>Selectthefunction>DeterminetheKeyNumber>NameThefunction(Toactivatethealpha-numerickeyboard,presstherightarrowbutton)>Youcanalsosettoautoswitchthisfunctiononacertaintimeofdays>OktoSave

DisplaySettingsNUmBer oF TrIeS1:1MatchRetryTimes:Youcansetthelimittothenumberoftriesforthe1:1verificationmode.Therangeisfrom1-9.Ifauser’snumberoftriesexceedsthelimit,theterminalcould trigger the alarm system to alert security that somebody is meddling with theterminal.PressMenu>System>Display>1:1MatchRetryTimes>DeterminetheValue>oktoSave

PasswordRetryTimes:Youcansetthelimittothenumberoftriesforpasswordverifica-tion.Therangeisfrom1-9.Ifauser’snumberoftryexceedsthelimit,theterminalcouldtriggerthealarmsystemtoalertsecuritythatsomebodyismeddlingwiththeterminal.Menu>System>Display>1:1MatchRetryTimes>DeterminetheValue>OktoSave

ClockMode:TherearetwoclockmodesavailableinFingerTecterminals.Choosetheoneyourprefer.PressMenu>System>Display>ClockMode>Choose1or2>OktoSave

PICTUre deLAyPicturedelayreferstotheidleperiodbeforethescreendisplaysyourloadedadvertise-ment.Itrangesfrom0-999seconds.PressMenu>System>Display>PictureDelay>Determineyourtime>OktoSave

CLoCK deLAyClock delay is an idle period before the screen displays your chosen clock picture. Itrangesfrom0-999seconds.Menu>System>Display>ClockDelay>Determineyourtime>OktoSave

ResetResetallowsyoutoperform3tasks:1.ResetAllDefaultSettings2.ResetKeyboardSettings3.ResetOtherParameters

Pleasemakesurethatyouarecertainofperforminganyofthetasksbeforeproceedingtoavoidlossofcrucialdata.

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MiscSettingsSLeeP TImeSleeptimeisaperiodbeforetheterminalgoestosleepmode.Thissettingisavailableasapowersavingfeatureoftheterminal.Thetimerangeisfrom0-999seconds.Menu>System>MiscSet>SleepTime>Determineyourtime>OktoSave

exT BeLLFingerTeccolourtimeattendanceterminalmodelsallowyoutolinkanexternalbellsuchassirentothesystem.PressMenu>System>MiscSet>ExtBell>On/Off>OktoSave

dISPLAy The FINgerPrINT ImAge oNSCreeNTheterminalofferstodisplayafingerprintimagewhendoingscanningforuserstoun-derstandhowtoplacethefingerproperly.Youcanopttoshowthefingerprintimage.PressMenu>System>MiscSet>FpImage>ChooseYourPreference>Save

Options available include:

Fingerprint Image Functiondisplay

Bothshow The fingerprint image is displayed on the screen during both enrollmentandverification.

Neithershow Thefingerprintimageisneitherdisplayedonthescreenduringenrollmentnorduringverification.

Enrolshow Thefingerprintimageisdisplayedonthescreenonlyduringenrollment.

Matchshow Thefingerprintimageisdisplayedonthescreenonlyduringverification.

Power KeyYou can disable or enable the power on/off button to avoid accidental shutdown ofFingerTecterminals.Disable/Enable:PressMenu>System>MiscSet>LockPwrKey>On/Off>Oktosave.

SySTem LANgUAgeFingerTec terminals offer various languages to match your local requirements. Maxi-mumof3 languagepacksareavailable in the terminaland it’s setaccording toyourrequestduringpurchase.ThedefaultlanguageisEnglish.PressMenu>System>MiscSet>Language>Chooseyourlanguage>Save

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6•DATE/TIME

AdjustingDate/TimeFingerTec time attendance terminal functions to record time attendance activities ofemployees.Precisionintimeanddatecannotbecompromisedforthesystemtoworkefficiently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>Date/Time>SelectValue>OktoSave

DaylightSavingsTimeDaylightsavingstime(DLST)isthepracticeoftemporarilyadvancingclockssothatafter-noonshavemoredaylightandmorningshaveless.AdjustyourDLSTifnecessary.PressMenu>Date/Time>DLSTtoOnandadjustthetimeaccordingly>OktoSave

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7•USB

UnderstandingtheNeedforUSBFLASh dISKCommunicationbetweenFingerTecterminalsandaPC isvery important touploadanddownloadtransactiondatafortimeattendanceanddooraccessreports.Theter-minalsofferafewcommunicationoptionssuchasLANandserialcableconnectionsbutsometimestherearescenariosthatrequireUSB(UniversalSerialBus)connectivity.USBcanconnectterminalswithacomputerfordownloadanduploadofuserinforma-tionandtransactionlogs.

TyPeS oF USBThere isvarious typeofUSBavailable in themarket.FingerTec terminalscanonlywork with USB flash disks that support minimum Linux Kernel 2.4.x, working ide-allywithImation,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)TodeterminethetypeofUSBcompatiblewiththeFingerTecterminal,pleaserefertothislinkathttp://www.fingertec.com/newsletter/HL_74.html

dowNLoAdINg dATA INTo USBAFingerTecterminalisabletodownloaddatai.e.transactionlogs,userinformation,andshortmessagingsystemintotheUSBPenDrive.To download the data:PressMenu>PenDriveicon>DownloadData.Afterthedownloadprocessiscomplete,ejecttheUSB flash disk from the terminal and connect it to your PC that has been installedwiththeTCMSV3software.UploadthedatafromtheUSBintoTCMSV3forfurtherprocessing.

UPLoAdINg dATA From USBAFingerTecterminalisabletouploaddatai.e.userinformation,shortmessagingsys-tem, picture screensaver and themes into the USB Pen Drive. To download the data: PressMenu>USBicon>UploadData.Aftertheuploadprocessiscomplete,ejecttheUSBflashdiskfromtheterminal.

UPLoAdINg PICTUreS To The TermINAL TheFingerTecterminalsareabletodisplayadvertisementsorpicturesonthescreenduringanidleperiod.Thesizeofthedisplayedpicturemustbe320x240resolution.

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8•AUTOTEST

WhoShoulddotheAutoTest?AutoTestpageistodiagnoseoranalyzetheconditionsintheterminal.Therearesever-altestsavailableintheAutoTestpageandonlyanadministratorisallowedtoperformthetest.Beforerunninganytests,kindlycontactyourresellerforadviceoryoucouldemailsupport@fingertec.com.TFT TeSTTestScreendeterminesthequalityandsensitivityoftheterminal’stouchscreenpanel.Youwillseelinesofdifferentcolours;clickthescreentocontinuetesting.Ifthere’sabrokenlineordistortedcolorsonthescreen,kindlysendyourFingerTecTerminalforrepair.To run test :PressMenu>AutoTesticon>TFTTest

AUdIo TeSTAudioTestdeterminesthequalityoftheterminal’saudio.Everyclickonthescreenwillemitdifferentvoicemessage.Ifyoufindanydistortedsoundinanyofthevoicemes-sagesorinstructions,kindlysendyourterminalforcheckingandrepair.To run test :PressMenu>AutoTesticon>AudioTest.

KeyBoArd TeSTTheKeyboardTestisforyoutochecktheconditionofthekeyboard.PressMenu>AutoTesticon>KeyboardTest

SeNSor TeSTThistestistodeterminetheconditionofthefingerprintopticalscanneryouneedtorunfingerprinttest.Onceyourunthesensortest,theterminalwilldisplayawhitesquareonthescreen.Placeyourfingeronthescanner.Ifyoucanseeyourfingerprintonthewhitesquare,theopticalscannerworksfine.Otherwise,kindlysendyourterminalforcheckingandrepair.To run test :PressMenu>AutoTesticon>SensorTest

rTC TeSTTimeisanessenceinanyFingerTecterminalanditshouldnotbecompromised.TheRTCTestwilldisplaydate,time,0(s):0(ms)Clickthescreentostartthetest.The0(s):0(ms)willstarttorunandevery10mschangethesecondto1.Ifitdoesn’trunasitshould,kindlysendyourterminalforcheckingandrepair.To run test :PressMenu>AutoTesticon>RTCTest

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9•RECORD

CheckingRecordsofUsersintheTerminalToviewaparticularuser’srecordsintheterminal,PressMenu>Record>InsertIDNo:>Selectstartandendrangedate>Oktoview

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10•SYSTEMINFORMATION

ThisoptionunderSystemallowstheinstallertochecktheinformationoftheterminalincludingstorage,firmware,algorithm,etc.ToretrievetheSystemInformationoftheterminalPressMenu>SysInfo.

RecordsShowsfreestorageandusedstorageoftheterminal,anddetailsofusercounts,admincountsandpasswordusers.ItalsodisplaysotherinformationsuchasFPtemplatesandlogstemplatesthathavebeenusedandareavailable.

DevicePressing“Device”displaystheterminalname,serialnumber,MACAddress,fingerprintalgorithm,firmwareversion,manufacturerandmanufactureddateandtime.

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TROUBLESHOOTING

“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalandthecom-puterarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.TheterminaloffersLAN,RS232,RS485andUSBcommunicationmethods.RefertoChapter4tofurtherunderstandthetopic.

“AdminAffirm”AppearsYouarenottheadministratorofthisterminal.OnlyanauthorizedadministratorofthesystemisallowedtoaccesstheMenu.AnyattemptofnormalusertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratororhe/shehasresignedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheterminal.

DifficulttoReadFingerFivethingscouldbethecauseofthis:

Enrolmentisnotproperlydone:Enrolmentisthemostimportantprocesstoensurethattheterminalcapturesthebestqualityofyourfingerprints.Refertochapter4forhowtodoagoodenrollment.

The location of the terminal is not conducive: The scanner does not work well inbright-lightedarea.Coverthescanneralittleifthisisthecauseofthedifficulty.Shiftthelocationareaforabetterperformance.

Fingerisnotproperlyplaced:Togetagoodread,makesurethatyourfinger’scenterpointsarelocatedatthemiddleofthescanner.Adjustthepositionofyourfingerprintasyouseeitonscreen.

Thescannerisnotcleanedoritisscratched:Checkthequalityofthescanner.Ifthescannerisdirty,pleasecleanitwithamicrofibercloth.Ifitisscratched,contactyourlocalresellerforareplacement.

Didanythinghappentoyourfingerlately?Makesurethatthefingerisnotinjured,cutorbruisedwhichcouldcause itdifficulty to read.Thealgorithmreads theminutiaepointsofyourfingerprint,themoreitcanread,thebettertheresult.

TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenblinkinglightisindicatingthattheterminalisunderitsstandbymode.Redblinkinglightmaysignalproblemintheterminal.Contactyourresellerforconsultation.

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“DuplicateFinger”AppearsFingerTecterminalsareintelligent.Itwillnotacceptthesamefingerprinttwiceintoitssystem.Ifyouhaveregisteredafingerintotheterminal,thesystemwouldprompt“duplicatefinger”whenyoutrytoenrollthatfingerforanothertime.Chooseadif-ferentfingertoproceed.

RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem

Haveyouregisteredthecardtotheterminal?Thecardmustberegisteredtotheterminalbeforeitcanreadtheinformationinthecard.Refertochapter3Userforcardenrolment.

HaveyouassignedtheuserIDtotheverificationgroupthatsupportsRFIDcard?WithoutsettingtheterminaltoshowthatyouareunderagroupthatsupportsRFIDcard,theterminalwouldn’treadyourcard.

NoSoundAfewthingscouldcausethisproblem:

TheterminalvoicemodeissilentPerhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter5SystemunderVoicetorectify.

SpeakerisdamagedOnceyouhaverectifiedthevoicemode,iftheproblempersists,proceedtotestthevoice.GotoChapter8todothetest.Ifnovoiceisbeingemitted,contactyourlocalresellerforsupport.

Formoretroubleshooting,gotohttp://user.fingertec.com/

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