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T3SC/ ACTION&IMPACT AnnualReview Tameside 3rd Sector Coalition 08 - 09

T3SC Annual Review - 2009

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Tameside Third Sector Coalition Annual Review (2009). T3SC has now merged with Volunteer Centre Tameside to create CVAT (Community and Voluntary Action Tameside)

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Page 1: T3SC Annual Review - 2009

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AnnualReview

Tameside3rdSectorCoalition

08-09

Page 2: T3SC Annual Review - 2009

Some of the positive feedback that we’ve had during the year:

‘Tameside 3rd Sector Coalition provides strong leadership to the third sector’.Department of Health National Support Team for health inequalities report to NHS Tameside and Glossop, Spring 2009

‘Until attending a workshop like this you think you know it all but in practice you don’t.’

Keith Taylor, Rifle Club, Raising your profile,Marketing Training, September 2008

‘Just a note to thank everyone at T3SC for all theirsupport and assistance given to Mossley AODS throughout the year. Cheers’John Buckley, Hon Secretary, Mossley Amateur Operatic & Dramatic Society

‘I am in charge of funding bids and this willhelp me to fill in any funding forms.’

Feedback from ‘Top tips on making funding applications’, September 2008

‘The newsletter has clear and informative articles,which will help our group to develop. I look forward to receiving it regularly in the future.’

‘I will use T3SC more because a I know they can help’Training participant

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Positive feedback

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2 Message from the T3SC chair

4 Director’s Report

6 Our aims & achievements

6 Aim 1: To improve the capacity and quality of third sectorgroups in Tameside

8 Aim 2: To enable third sector groups to widen their access to information, practical support services and facilities

11 Aim 3: To facilitate liaison and collaboration within the thirdsector and between the third sector and the public andcorporate sectors

14 Aim 4: To identify and prioritise the needs of local communities and develop appropriate responses

19 Aim 5: To further develop T3SC as an efficient and effectivelocal infrastructure agency

20 T3SC people

22 Financial information

24 Our priorities

Contents

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Over the course of 2008-09, T3SC has gone from strength to strength,and after reading our annual report I hope that you will agree. I am very proud to be Chair to such a dynamic organisation that is making a real and positive difference to Tameside’s third sector organisations and local communities.

Rebuilding on solid foundations, and demonstrating T3SC’s impact, was amajor priority during the year. I believe that we have achieved this, and thesesolid foundations are even more important given the financial challenges thatface T3SC, and the wider sector, over the next few years as a result of therecession and the outcome of the public spending review in 2011.

There will always be challengingtimes ahead. However, we arevery fortunate to have a dynamicdirector leading an excellentteam of committed staff and volunteers supported by adedicated and forward thinkingBoard of Trustees, and togetherwe will continue to develop theorganisation and move forward.

Message from the T3SC chair

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Neil Chaisty

We have continued to develop strong relationshipswith a wide range of partner organisations, from thethird and public sectors and I hope you enjoy readingour annual review which demonstrates this. I wouldlike to take this opportunity to offer my personal thanksto everyone who has made this possible and lookforward to your continued support.

Neil ChaistyChair

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2008-09 has been another successful, and busy, year for T3SC, duringwhich we have further enhanced our reputation with voluntary,community and faith groups and partner organisations across Tameside.During the year we invested significant time in improving the quality ofthe work we deliver, including reconfiguring our organisationalstructure and undertaking a number of changes to Voice, the voluntarysector network structure. I hope that you have seen the benefits ofthese changes.

There were a huge number of highlights across the year, many of which aredetailed through this report. However, there is one that deserves mentionhere - T3SC’s national umbrella body, NAVCA (National Association forVoluntary and Community Action,) awarding T3SC the prestigious QualityAward in May. I think this acknowledges our commitment and desire toproviding a high quality, service, and would not have been possible withoutthe skills and determination of our highly competent staff team and trustees.I am struck, on a daily basis, by their commitment and enthusiasm.

During the year we all became aware of the very real effects of therecession on individuals and communities, nationally and in Tameside. The effects of the recession will be felt for many years to come, but the thirdsector has an enormous role to play in helping those in crisis. T3SC’s part isto help support third sector organisations and raise awareness of their work,something we will continue to do. The effects of the recession on public

Director’s report

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Tony Okotie

finances is also becoming clearer, and in the medium termthis is likely to mean less money available for public servicesand third sector delivery - a concern not only for the workthat we undertake, but also the wider sector. Going into the next few years we all therefore need to be moreinventive about how we deliver, seeking more partnershipsand collaboration with other third sector organisations andacross sectors. There will be a challenging few years ahead,but I am confident about our ability to weather the storm.

Thank you for your support during the year, and if you haveany comments or feedback about our work, or this report,please get in touch.

Tony OkotieDirector

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T3SC’s mission is to build a strong, clear andindependent voice for the voluntary and communitysectors in Tameside, through increasing capacityand skills of groups and individuals. T3SC has fiveclear strategic objectives to help achieve this, andthis review highlights progress during the yearagainst those objectives. In summary, 2008-09 hasbeen a period of solid achievement, further servicedevelopment, and internal reconfiguration andconsolidation for T3SC.

Our aims & achievements

1 AIM 1: TO IMPROVE THE CAPACITY AND QUALITY OF THIRDSECTOR GROUPS IN TAMESIDE

In the year, T3SC worked directly with 142 groups (134 groups in 2007-08),helping them to access £1,493,163 of funding – three times higher than the previous year.

Overall, the level of new groups seen by T3SC has also increaseddramatically – in the final three months of the year the Support andDevelopment Team started work with 47 groups, compared to 30 in thecorresponding period in the previous year. This demonstrates the growing awareness of voluntary and community groups in the borough of T3SC, and also the growth in the sector itself.

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Assisting small organisations to becomegood employersDuring the year, T3SC has also provided specialist and in-depthsupport and guidance to more organisations involved in recruiting andmanaging staff.

T3SC provided an intensive support package between Tameside EldersAssociation and Khush Amdid who have come together to successfully bid for funding to employ a Development Worker, assisted by T3SC. We provided a series of briefing and training sessions for both committeeson recruitment, selection and managing a worker prior to the recruitmentprocess. Both groups are now continuing to progress with the extrasupport provided by Ammer Ali, their new Development Worker.

We also undertook similar work with Hyde Community Action:

‘T3SC have provided HCA with a variety of support ranging fromhelping to recruit the post of manager, providing training to staff andvolunteers, highlighting potential funding streams and giving advicewhen preparing funding bids…which has enabled us to really startto make a positive difference in our community.’

Jusna Begum, Chair, Hyde Community Action

In 2008-09 T3SC supported 41 groups in the area of commissioning andprocurement which has increased their understanding of the commissioningprocess. Eight voluntary and community groups received one to one supportto become tender-ready, with five groups going on to secure tendered workduring the year

In the year, T3SC also delivered 19 training sessions, attended by a total of79 groups, on various topics including bookkeeping and accounts, becomingmore enterprising, measuring outcomes and marketing, all designed to helpgroup members build their skills and knowledge.

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Supporting TASCA

Local MP David Heyes put TASCA (Tameside Action for SocialCommunication and Austism) in touch with T3SC. TASCA supports familieswho have a child or children with autism. TASCA required assistance withsecuring funding to celebrate World Autism Day with a Tameside wideconference. The T3SC Support and Development Team helped with thefunding, and the Health and Social Care Policy and Participation Officerhelped the group organise a fantastic event, attended by over 300 people,helping to raise awareness of autism. TASCA were overwhelmed by thepositive response they received, with a number of families coming to themfor support, and they have produced a conference report that they thenpresented to the TMBC Children with Disabilities Strategy Group.

‘Just to let you know T3SC has been addedto TASCA’s heroes page’ (on their website)

Valerie and Neil from TASCA

2 AIM 2: TO ENABLE THIRD SECTOR GROUPS TO WIDENTHEIR ACCESS TO INFORMATION, PRACTICAL SUPPORTSERVICES AND FACILITIES

T3SC recognises that practical services and quality, timely, information continueto be important to help build the capacity of the sector locally. To this end 2008-09 saw the organisation secure funding to improve the environment in ourresource and training rooms, and to redevelop our website to contain increasedinformation and downloadable resources, funding guides and fact sheets.

We introduced regular ‘policy briefings’ to the thematic networks, providinginformation on national, regional and local policy that is of relevance to their field of expertise.

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During the year we undertook a major workforce development surveyaround the common core of knowledge and skills for those working withchildren, families and young people. This enabled us to assess the learningneeds of volunteers and paid workers across the sector and ensure that they have good access to the integrated learning programme that is madeavailable by the children and young people’s strategic partnership.

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Promotion of VCOs in Droylsden

55 Voluntary and Community Organisations (VCOs) have been supportedwith advertising their activities by giving them marketing advice andassisting them with producing marketing materials via the developmentand production of the The Droylsden Directory. The Directory containsdetails of all these VCOs describing their activities. We are now in theprocess of distributing these in key locations around Droylsden and atevents and meetings. This in itself will help raise the profile of VCOs inDroyslden but we also hope it will lead to increased numbers of localpeople joining the groups and increasing their membership which in turn will enhance their sustainability.

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Small grants continue to be an important source of revenue for community and voluntary groups in Tameside as in the rest of the country. To reflect this,T3SC have been directly involved in the administration of two grants, YouthAction Grants and Prevention Fund, and were also heavily involved in advisoryroles with other local grant schemes such as Health is for Life and Partnershipsfor Older People’s Projects (POPPS) during the year.

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Benefiting children and young people and thesector through managing grants programmeIn November 2008 the Children and Young People’s Executive commissionedT3SC to administer and manage the ‘Prevention’ funding to Tameside’s Voluntaryand Community Sector, totalling £120,000 in grants to be distributed with amaximum grant of £15,000 per organisation per year for up to two years.

T3SC worked with the commissioners to develop a fair and transparent processthat helped demonstrate how the sector contributes to the Prevention agenda.The Support and Development Team worked with a number of organisations inpreparing their bids and evidencing the outcomes that they were required. A total of 10 completed applications were received, totalling over £200,000. T3SC chaired the panel, including a commissioning officer, a representative of the voluntary sector and a young person, and five applications were approved for funding which has enabled the delivery of some exciting and innovativeprovision for children and young people in the Tameside area.

‘Working in partnership with T3SC on developing and supporting voluntarysector organisations to deliver outcomes focused prevention services hasbeen a major success. We’ve been able to harness the skills, experienceand knowledge of local voluntary sector providers to support us in thedelivery of our Prevention Strategy. Whilst at the same time ensured thatproviders have the right systems in place to ensure they can strategicallyalign their services to local priorities and therefore support sustainability.’

Jane Forrest, Service Unit Manager - Commissioning Services for Children and Young People, Tameside MBC

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3 AIM 3: TO FACILITATE LIAISON AND COLLABORATION WITHINTHE THIRD SECTOR AND BETWEEN THE THIRD SECTOR ANDTHE PUBLIC AND CORPORATE SECTORS

T3SC facilitates and supports Tameside Voice and its associated thematicnetworks, developing both individual representatives and the networks as a whole. Voice is the mechanism which brings together representation from community and voluntary organisations in Tameside to help the sectorinfluence decision making structures, policies and programmes affecting theirwork and local communities. Voice and the networks elect a total of 24representatives to the local Tameside Strategic Partnership (TSP) and thematicpartnerships, and with the move to Comprehensive Area Assessment (CAA) in 2009, it provides an important opportunity to show the contribution of thesector to life locally. The networks also provide opportunities for members toshare information and concerns, receive relevant policy information from T3SC and provide a vehicle for consultation from statutory services.

During the year, T3SC undertook a major ‘change programme’ with Voice,including introducing improved support and training for representatives, better marketing of the benefits of the networks and improved tracking ofissues raised, improving the election process to TSP as well as openingmembership of Voice to all voluntary and community groups. This workculminated in a re-launch event in May 2009.

Support for representatives has continued to be a major investment for T3SC as it is central to the sector’s voice being heard. This has continuedthrough regular briefings with reps before partnership meetings, and is nowbeing developed within a training package available to reps to increase their knowledge and skills. T3SC has been part of a national NAVCA pilot in delivery of training to reps as part of this increased support.

Voice relaunch event, May 2009

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Other highlights of Voice and network activity during the year include:

• Facilitating an important strategic consultation event for community and voluntary groups/organisations organised by the Health and Social Care Network to comment on Tameside and Glossop NHS five year plan for commissioning services. T3SC continues to work with partners toaddress health inequalities in Tameside delivering a range of work including facilitating the Health and Social Care Network, working with 25 voluntary and community groups to participate in the Health is for Life Festival and contributing to the Tameside Disability Conferenceattended by over 100 people.

• The Tameside Community Union (children, families and young people’snetwork) helping deliver Play Day in Stamford park in August enjoyed by 2000 people.

• Bringing together over 50's groups providers/organisers for recognition of the importance of their work with over 30 people attending meetings and the merging of this network with the established Tameside OlderPeople's Action Group (TOPAG) to form Community Action for TamesideSeniors (CATS).

Across Voice these are just some of the examples of members and networksmaking local life better through their joint activities supported by the specialistteam at T3SC.

2008-09 also saw increased membership and participation of VOLCON (theVoluntary Organisations’ Chief Officers’ Network, facilitated by T3SC) and theintroduction of the ‘Big Cheese’ (a new network for Chairs of organisations). These demonstrate the appetite for organisations to work together and learn from each other, partly driven by increased demand for services provided by third sector organisations and financial pressures of the economic downturn.VOLCON and ‘Big Cheese’ saw involvement from over 40 organisations in the year.

As part our Community Development Work in Droylsden, we launched a new network called Droylsden Together in February with over 23 people and nine groups attending. The event was a huge success with many groups meeting each other for the first time with contacts and ideas for joint-working exchanged.

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During the year the organisation has also been successful in raising theprofile and contribution of the voluntary and community sector with statutorysector partners, with the aim of enabling effective partnership working. T3SC represents the sector in relation to Tameside’s Local Area Agreement(LAA) and CAA Action group, and continues to co-chair the Cross SectorPolicy group. A visit to NHS Tameside and Glossop by the Department ofHealth National Support Team for health inequalities in Spring 2009 reportedthat ‘Tameside 3rd Sector Coalition provides strong leadership to the thirdsector’. At a strategic policy level T3SC have been active, for example inhelping to present the interests of the sector and local communities inrelation to the development of the Working Neighbourhood Fund and WorldClass Commissioning. Demand from partners for this strategic policyinvolvement continues to grow.

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Enhancing partnership work on the waterIn November 2008, the head of Tameside’s Sports development contacted T3SC regarding developing canoe trails along the River Tamefrom Gee Cross to Ashton and from Gee Cross through to Reddish Vale and Stockport. The British Canoe Union had offered their support but asMark said ’without voluntary sector support to drive it forward. it’s a non starter. T3SC sent the message out and through good partnership work a new canoeing club was formed and the work is well underway!

‘We are grateful to T3SC who have been the critical catalyst forinitiating a canoeing development project which has thus far resultedin the formation of a newly constituted canoe club. Plans goingforward include further work with partners to reinstate the Tamesidecanoe trails’ Mark Tweedie Head of Sports Development, TMBC

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4 AIM 4: TO IDENTIFY AND PRIORITISE THE NEEDS OF LOCALCOMMUNITIES AND DEVELOP APPROPRIATE RESPONSES

During the course of the year the organisation won the tender to become thehost for the Tameside Local Improvement Network (LINk), aimed at gettinglocal people involved in having their say about health and social care services in their local area. This work has a clear fit with T3SC’s core purpose, is funded for three years, and is the main reason for the increase in income andexpenditure during the year. The LINk contract has necessitated an increase in staffing levels, with a new team being employed to deliver this work.

The Black Minority Ethnic (BME) Network, facilitated by T3SC, worked with The Greater Manchester Police Positive Action Team in running a successfulrecruitment event, attended by 25 people from the local community and focusedon anyone interested in starting a new career as a police officer with particularfocus on under represented groups such as BME communities and women.

Interfaith fun day, July 2008

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It included advice on filling in application forms and will be followed up with a workshop about this. In 2007, similar partnership work led to two peoplesuccessfully recruited by GMP. Similar work is being undertaken with GreaterManchester Fire and Rescue in the current year.

A successful interfaith fun day held by Faiths United (the Tameside interfaithnetwork) in the summer with 200 people attending. A wide range of faithgroups were represented thanks to the active engagement of groups in thenetwork. The positive and pro-active engagement of the network is oftenhighlighted by partners as an example of excellent partnership work.

During the year, T3SC provided intensive community development work in three priority areas of the borough – Micklehurst (completed in August2008), Droylsden and Denton South. This community development workprovides community and voluntary organisations with intensive capacitybuilding support and also aims to facilitate and strengthen communityengagement and influence in local partnerships and networks.

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Supporting a ‘Proud Tameside’

A major focus in 2008-09, working in partnership with the Manchester basedLesbian and Gay Foundation, was to raise awareness of LGBT (Lesbian, Gay,Bisexual, Transgender) issues in Tameside and promote the lesbian and gaycommunity in the area. This culminated in a successful conference to promote IDAHO (International Day Against Homophobia), and the subsequentdevelopment of ‘Proud Tameside’, a new group for the LGBT community,supported by T3SC, which already has over 30 members.

‘The lesbian, gay, bisexual and transgender communities in Tameside havemuch to thank T3SC and LGF for. The research and consultation undertakenby LGF, and the local capacity-building done by T3SC, laid excellentfoundations for a network of LGBT residents of Tameside, working as acommunity group, with the very clear aim of identifying, promoting andimproving services for all the LGBT people of the Borough.’

‘The support, guidance and hospitality offered by T3SC to the fledgling group is deeply appreciated and will hopefully equip Proud Tameside todevelop in its mission to ensure that the LGBT voice is heard, and that ouropinions are consulted, wherever decisions are made which affect the lives of a minority community which is steadily emerging on the equalities map.’

‘If Proud Tameside succeeds in bringing about change, much of the credit will go to the initial vision, planning and support of T3SC.’

Philip Jones, Chair of Proud Tameside - the LGBT Network

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Walking for IDAHO, May 2009

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We have continued to deliver a specialist drugs and alcohol project, targetedat BME communities, and increased its remit to include other areas ofsubstance misuse, most notably alcohol. These examples demonstrate ourcommitment and desire to provide practical support to diverse communities.

Like other parts of the country, the impact of the recession is being feltwithin Tameside’s voluntary and community sector. In early 2009 T3SC were commissioned to develop a local recession resilience action plan forthe sector, including collecting evidence of the downturn locally. This plan,well received by partners, identified actions from an array of partners to helpthe sector meet the challenges that the downturn presents, and resulted in a local, independent grant funder making an extra £150,000 available tosector organisations seeing increased demand for their services because of the recession. In the year ahead, T3SC will be working to ensure that the actions within the recession action plan make the sector stronger.

The LINk has developed andestablished its governance structureand a LINk Board has been electedfrom the membership of over 750 individuals and local groups. A survey of Tameside residents wasundertaken. The majority of the 688respondents rated their health andsocial care services as either ‘good’or ‘very good’ but individual serviceswere identified where people felt that improvements should bemade. This survey and otherconsultation data have helped theLINk Board to identify priority workareas for 2009/10.

T3SC ended the financial year with ‘Are We All Equal’, a conferenceorganised in partnership with theEquality and Diversity Centre,

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focused on equality and diversity legislation, how this affects the work we do in the community and voluntary sector and how we can create fairer society whereeveryone can participate and have the same opportunity to fulfill their potentialThe conference also highlighted the need to create a culture in our communitiesthat practices and recognises, respects and values differences and harnessing apotential to create a productive environment in which the equally diverse needsof the local community can be met in a creative environment.

In August 2008 our three year community development project, funded throughFairshare, finished in Micklehurst. Community development work often leaves a legacy of skills and contacts, and has benefits beyond the end of the project – for example Micklehurst Estate Residents Association, with partners, recentlysecured £30k over two years from TMBC Prevention Fund following advice fromT3SC after the project in Micklehurst had finished, but using networks, skills andcontacts made during the life of the project.

Are We All Equal conference workshop

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5 AIM 5: TO FURTHER DEVELOP T3SC AS AN EFFICIENT AND EFFECTIVE LOCAL INFRASTRUCTURE AGENCY

In May 2008 T3SC achieved the Quality Award from NAVCA (NationalAssociation of Voluntary and Community Action – T3SC’s national body). The Quality Award is currently held by less than 10 percent of LocalInfrastructure Organisations (like T3SC) nationally. The externallyaccredited award demonstrates the quality of T3SC’s work in supportingthe needs of local communities and voluntary and community groups.

During the autumn T3SC went through a reconfiguration to underpin and support the activity highlighted earlier. The trustees agreed a newmanagement and Team structure to enable the organisation to respond to increasing demands for strategic level, partnership working withstatutory stakeholders. As a consequence, the Health and Social CareTeam and Representation and Participation Team were merged to formthe Policy and Participation Team, and there was the introduction of more senior management roles.

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None of T3SC’s achievements would be possible without dedicatedand talented staff, volunteers and trustees. During 2008-09 wedeveloped a new Learning and Development Plan and increased our budget for learning and training activities, demonstrating T3SC’s commitment to our staff and volunteers.

During the year, every member of staff undertook completed some formal learning activity and over half undertook an accredited course – for example 10 members of staff from across T3SC gainedthe City and Guilds Accredited Award in Preparing to Teach in theLifelong Learning Sector (PTLLS), delivered in a new partnership with Tameside College.

T3SC people

Staff away day, July 2009

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Staff TeamDirectorTony OkotieDeputy DirectorLiz Windsor-Welsh

Central Support TeamOffice and FinanceManagerHelen TallentsCentral Support WorkersSam McNichollsLilian Peace

Support and Development TeamManagerNaomi CreedDevelopment WorkerRuth MaddenDevelopment WorkerDawn Acton Development WorkerStuart VaughanInformation and Marketing OfficerHannah PowellCommunity NetworkerDenton SouthRachael Atkin

Policy and Participation TeamPolicy and Participation ManagerBen Gilchrist (from 1/12/08)

Policy and ParticipationOfficer - Health andSocial CareAnna Hynes (from 1/7/08)

Policy and ParticipationOfficer - Drugs and DiversityAzzam SheikhPolicy and ParticipationOfficer - Children and Young People Veronica Hyde Policy andParticipation OfficerColin KirbyPolicy and ParticipationOfficer - BMEHakeel QureshiPolicy and ParticipationOfficer - InterfaithMohamed Seedat Team Leader Health and Social Care TeamHameed Khan(to 30/9/08)

LINk TeamLINk Co-ordinatorKevin Peel (from 21/10/08)

LINk Policy and Research OfficerTahmena Khan(from 21/10/08)

LINk Community NetworkerFouzia Shaikh (from 3/11/08)

Board membersChair Neil Chaisty Deputy ChairStuart EyresTreasurerBill Ormsby Board MembersMaria Bailey Margaret Downs Roger Farnworth Bill Johnson Hanif Malik (appointed 14/10/08)

Mohammed Masud(resigned 14/10/08)

Amrit Mistry(appointed 14/10/08)

Pat Ousey James Pinder Stephen Young

T3SC collecting their PTTLS awards, with staff from Tameside College

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The turnover of T3SC has increased substantially on the previous year from£821,775 (2007/8) to £955,780 (2008/9) due to increased revenue from saleof services from £127,509 (2007/8) to £209,780 (2008/9) and increasedincome from the LINk Project increasing overall grant funding from £590,383(2007/8) to £644,693. Expenditure has also increased in line with income,because of the associated costs of delivery of the projects.

Financial information

A copy of our full audited accounts can be found at www.t3sc.org orobtained by calling 0161 339 4985 or email [email protected]

T3SC income and expenditure 2008/09

Year Income Expenditure Net movement£ £ in funds £

2007-08 821,775 761,494 60,2812008-09 955,855 923,845 32,010

0 100k 200k 300k 400k 500k 600k 700k 800k 900k 1000k

Totalincome

Totalexpenditure

Netmovement in funds

KEY 2007/08 2008/09

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AuditorAlan BoltonBolton & Co.Chartered Accountants14 Warrington StreetAshton-under-LyneOL6 6AS

T3SC expenditure 2008/09 £

Project Work 244,724

Staffing 524,952

Office Costs/Overheads 137,422

Professional / Audit Fees 16,747

Funding received £

TMBC 95,000

PCT 90,000

LINk 107,305

Working Neighbourhood Fund 148,000

Big Lottery Fund Grant: BASIS 120,779

Capacity Builders 18,866

TMBC - Diversity Post 38,475

Fairshare Projects 26,658

TMBC - Interfaith Network 35,000

TMBC/CWDC - Children and Young People’s Network 42,000

NAVCA 3,000

Holding Grants 987

Other 14,878

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In the year ahead, our priorities include:

• Developing a new three year strategic plan, including consulting a widerange of stakeholders, to cover 2010-2013

• Mapping the ‘State of the voluntary and community sector in Tameside’,with a detailed and rigorous study to show its size, shape, economic andsocial benefit

• Embedding the new structure of Voice and the support to representatives to attract increased participation in Voice and its associated networks andto demonstrate its impact on decision making locally

• Developing an environmental/sustainability action plan, to minimise thecarbon footprint and environmental impact of T3SC, and a ‘work place well being’ programme for staff

• Introducing a range of informal learning tools for staff, volunteers andtrustees of local groups, including shadowing, mentoring and actionlearning opportunities, to help them improve their skills

• Increasing the levels of grant management that the organisation undertakes

• Providing additional support to voluntary and community groups locally to help them cope with the impact of the recession

• Increasing the support available to local organisations on commissioning,procurement and becoming more enterprising, to enable them to securetenders and contracts to deliver services

• Achieving the PQASSO quality standard

• Supporting the LINk in delivering its work plan, particularly in the four key areas of: Personalisation of Adult Social Care; Community BasedMental Health Services; Access to GP Services; and Access to NHS Dental Services.

Our prioritiesfor the current year (2009-10)

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Some of the positive feedback that we’ve had during the year:

‘Just to say thanks for including me on your mailing list…I can see that it is an excellent newsletter and providesplenty of useful information.’ Jeff Mellor, Secretary, Davaar Patient Help Group

‘I actually did the outcomes training a few years ago, but found it quite confusing. I felt I learned more

today in a half day session’ Outcomes training, November 2008

‘We would not have known where to start filling in theapplication form had it not been for Ruth’s’ knowledge and expertise. I have learned that funding applications aren’t the scary things I once thought they were and would not be as daunted if we have to fill in one again.’Littlemoss War Memorial Garden

‘The Interfaith Network has enabled me to be more accepting of other faiths, and to want to share

that with others in my faith community.’

‘The main thing for me has been networking which has paiddividends in so many ways, helping me to find out what help isavailable in the fields I work in, and also what contribution theproject I am involved in can make to the wider community.’Voice member explaining what Voice had done for them

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Positive feedback

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We are grateful to our funders andstrategic partners for their continued support

during the course of the year:

Print & Design Indigo Lithoprint0161 877 7938 www.indigo-litho.co.uk

Printed on recycled paper

Tameside3rd Sector CoalitionSt. Michael’s CourtSt. Michael’s SquareStamford StreetAshton-under-LyneOL6 6XN

T 01613394985F 01613390881E [email protected] www.t3sc.org

Registered charity no.1094744

Tameside & Glossop

Primary Care Trust

Great lives, excellent services

Children's Workforce Development Council