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UNIVERSIDA D DE LA SALLE FACUL T AD DE ADMINISTRACION DE EMPRESAS BOGOTA 2006 ESTUDIO DE FACTIBILIDAD PARA LA CREACION DE UN CAFÉ BAR CON IDENTIDAD COLOMBIANA EN EL SECTOR DE CIUDAD SALITRE LUZ YEIMY CELIS BEJARANO DIEGO ALEXANDER MEDINA SANCHEZ

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UNIVERSIDAD DE LA SALLEFACULTAD DE ADMINISTRACION DE EMPRESAS

BOGOTA

2006

ESTUDIO DE FACTIBILIDAD PARA LA CREACION DE UN CAFÉ BAR CONIDENTIDAD COLOMBIANA EN EL SECTOR DE CIUDAD SALITRE

LUZ YEIMY CELIS BEJARANODIEGO ALEXANDER MEDINA SANCHEZ

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ESTUDIO DE FACTIBILIDAD PARA LA CREACION DE UN CAFÉ BAR CONIDENTIDAD COLOMBIANA EN EL SECTOR DE CIUDAD SALITRE

LUZ YEIMY CELIS BEJARANODIEGO ALEXANDER MEDINA SANCHEZ

Traba! "# $ra"! %r#&#'(a"! )!*! r#+,-&-(! %ara !%(ar a. (-(,.! "# A"*-'-&(ra"!r "# E*%r#&a&

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Bogotá, 20 de Noviembre de 2006

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 A Dios, por bendecir mi existencia y guiarme por el buen camino, para convertirme en profesional.

 A mi mamá, por ser la mujer más trabajadora y amorosa quesiempre enfoca todos sus esfuerzos para la educación y elbienestar de sus hijos.

 Al dueo de mi corazón, por ser mi ángel guardián y hacer quecada d!a de mi vida, me sienta la mujer más amada y respetada.

 A mis hermanos, porque con cada una de sus travesuras mehacen ver el mundo con los ojos de un nio.

 A toda mi familia, especialmente a mi t!a "hela, a mi abuela y primos por ser incondicionales y demostrarme todo su amor.

 A mis amigos, por compartir momentos especiales que me llevo enmi mente y corazón y que al recordar siempre me harán sonre!r.

LUZ YEIMY CELIS BEJARANO 

DEDICATORIAS

 A Dios por darme la vida y los medios para conseguir este sueode ser un profesional integro.

 A mis padres por su apoyo constante y amor incondicional desde m!niez y hasta lo que soy hoy en d!a.

 A mi gran amor por hacerme la persona mas feliz, con su paciencia, ternura, compromiso en cada una de las etapasque viv! durante estos aos en la universidad.

 A mis hermanos que son fuente de inspiración y lucha parasalir adelante.

# por $ltimo a mis amigos y compaeros por aprender un pocode cada uno y por los instantes de compa!a.

DIEGO ALEXANDER MEDINA SANCHEZ 

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AGRADECIMIENTOS

L!& a,(!r#& "#. %r#&#'(# %r!/#)(! #4%r#&a' &,& a$ra"#)-*-#'(!& a

 A D-!&5 %!r b#'"#)-r ',#&(r! )a*-'! "# -"a ,'-#r&-(ar-a / )!'#r(-r'!& !/ #'%r!7#&-!'a.#& )!' a.!r#& 8(-)!& / *!ra.#& %ara &#r-r a .a &!)-#"a"9

 A ',#&(r! D-r#)(!r "# (#&-&5 #. D!)(!r L,-& Sa"/ V-a& M!r#'! +,-#' $ra)-a& a&, )!'!)-*-#'(!5 )!'&(a')-a / )!'(-',! a%!/! '!& !r-#'(1 a. b,#' "#&arr!..!"#. %r!/#)(! %ara .!$rar &, %,#&(a #' *ar)a #' .a ),.*-'a)-1' "# ',#&(r!&#&(,"-!&9

 A. D!)(!r H,$! L#!'ar"! Pab1'5 C!!r"-'a"!r "# (raba!& "# $ra"! "# .aU'-#r&-"a" "# .a Sa..#5 %!r &#r .a %r-*#ra %#r&!'a #' #r .a -ab-.-"a" "#',#&(r! %r!/#)(! "# $ra"! / %!r #. (-#*%! "#"-)a"! #' .a& a&#&!r:a& %ara .a##),)-1' "#. %r#&#'(# (raba!9

 A .!& D!)(!r#& Ma$"a.#'a P,#'(#&5 Ma',#. F,+,#'5 Car.!& Fr#""/ M#'"!;a /N8&(!r Ra*!& %!r &,& )<(#"ra& / *#(!"!.!$:a& #*%.#a"a& +,# 7,#r!' "# $ra'a/,"a %ara )a"a ,'! "# .!& #&(,"-!& r#a.-;a"!& "# ',#&(r! (raba! "# $ra"!9

 A .a U'-#r&-"a" "# La Sa..# / a &,& "-r#)(-!&5 %!r 7!r*ar %r!7#&-!'a.#&:'(#$r!& ba! .a -&-1' .a&a..-&(a5 #' .a r#a.-;a)-1' "#. %r!/#)(! "# -"a #' )a"a,'! "# &,& #&(,"-a'(#&9

Y a (!"a& a+,#..a& %#r&!'a& +,# a)!*%a=ar!' ',#&(r! %r!)#&! "# a%r#'"-;a#/ #&(a":a #' .a ,'-#r&-"a"9

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TABLA DE CONTENIDO

P<$9

INTRODUCCION>>>>>>>>>>>>>>>>>>>>>>>>99 ?0

? PROBLEMA>>>>>>>>>>>>>>>>>>>>>>>>>> ?2?9? LINEA DE INVESTIGACION>>>>>>>>>>>>>>>>>> ?2?92 SUB3L@NEA DE INVESTIGACION>>>>>>>>>>>>>>>99 ?2?9 PLANTEAMIENTO DEL PROBLEMA>>>>>>>>>>>>>>9 ?2 ?9

FORMULACION>>>>>>>>>>>>>>>>>>>>>>>9 ? 29

OBJETIVOS>>>>>>>>>>>>>>>>>>>>>>>>>9 ? 29?OBJETIVO GENERAL>>>>>>>>>>>>>>>>>>>>99 ? 292OBJETIVOS ESPECIFICOS>>>>>>>>>>>>>>>>>999 ? 9MARCO DE REFERENCIA>>>>>>>>>>>>>>>>>>999 ? 9?MARCO TERICO>>>>>>>>>>>>>>>>>>>>>999 ?9?9? E'7!+,# a"*-'-&(ra(-!>>>>>>>>>>>>>>>>>>>99 ?69?92 E'7!+,# "# Mar#(-'$>>>>>>>>>>>>>>>>>>>> ?9?9 E'7!+,# 7-'a')-#r!9 >>>>>>>>>>>>>>>>>>>>> ?92 MARCO CONCEPTUAL>>>>>>>>>>>>>>>>>>>999 209 MARCO ESPACIAL>>>>>>>>>>>>>>>>>>>>>> 2?9 MARCO LEGAL>>>>>>>>>>>>>>>>>>>>>>>99 29 MARCO TEMPORAL>>>>>>>>>>>>>>>>>>>>>9 29 DISEO METODOLGICO>>>>>>>>>>>>>>>>>>> 29? TIPO DE INVESTIGACIN>>>>>>>>>>>>>>>>>>> 29 ESTUDIO DE MERCADOS>>>>>>>>>>>>>>>>>>>9 29? DEFINICION DEL PRODUCTO>>>>>>>>>>>>>>>>> 269?9? L!& .-)!r#&>>>>>>>>>>>>>>>>>>>>>>>>>9 29?9?9? E. -'!>>>>>>>>>>>>>>>>>>>>>>>>>>9 29?9?92 La )#r#;a>>>>>>>>>>>>>>>>>>>>>>>>99 29?9?9 C1)(#.#&>>>>>>>>>>>>>>>>>>>>>>>>>99 29?92 Ca78&>>>>>>>>>>>>>>>>>>>>>>>>>>>999 2

9?9 A.-*#'(!& / a)!*%a=a*-#'(!&>>>>>>>>>>>>>>>>999 092 RECOPILACION DE LA INFORMACION>>>>>>>>>>>>>9 2929? I'7!r*a)-1' %r-*ar-a>>>>>>>>>>>>>>>>>>>>>9 2929?9? M#(!"!.!$:a>>>>>>>>>>>>>>>>>>>>>>>9 2929?92 S#.#))-1' "# .a *,#&(ra>>>>>>>>>>>>>>>>>>999 929?9 T-%! "# *,#&(r#!>>>>>>>>>>>>>>>>>>>>>999 929?9 r#a "# -'7.,#')-a "#. %r!/#)(!>>>>>>>>>>>>>>>999 929?9 D-&#=! "# .a #'),#&(a>>>>>>>>>>>>>>>>>>>99

929?96 R#&,.(a"!& / a'<.-&-& "# .a #'),#&(a>>>>>>>>>>>>>9 929?9 C!').,&-!'#& "# .a #'),#&(a>>>>>>>>>>>>>>>>999 929?9

F-)a (8)'-)a>>>>>>>>>>>>>>>>>>>>>>>99

9292 A'<.-&-& "# .a "#*a'"a>>>>>>>>>>>>>>>>>>>>

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92929? P#r7-. "#. *#r)a"!>>>>>>>>>>>>>>>>>>>>>99 929292 P#r7-. "#. ).-#'(#>>>>>>>>>>>>>>>>>>>>>>99

92929 Cara)(#r:&(-)a& "# .a %!b.a)-1' !b#(-!>>>>>>>>>>>> 6929299? A)(--"a" #*%r#&ar-a.>>>>>>>>>>>>>>>>>>> 6

92929 C,a'(-7-)a)-1' "# .a "#*a'"a>>>>>>>>>>>>>>>>9 929 A'<.-&-& "# .a !7#r(a>>>>>>>>>>>>>>>>>>>>>99 ?9299? I"#'(-7-)a)-1' "# .a )!*%#(#')-a>>>>>>>>>>>>>>>9 ?9299?9? Ca78 La E&(a)-1'>>>>>>>>>>>>>>>>>>>>> 29299?92 Barba)!aK& R#&(a,ra'(# Cr#a*>>>>>>>>>>>>>>99 9299?9 Ca78 R!*#!>>>>>>>>>>>>>>>>>>>>>>> 92992 Cara)(#r:&(-)a& "# .a )!*%#(#')-a>>>>>>>>>>>>>>99 929929? Pr!",)(!>>>>>>>>>>>>>>>>>>>>>>>>99 69299292 Pr!*!)-1'>>>>>>>>>>>>>>>>>>>>>>>> 6929929 Pr#)-!>>>>>>>>>>>>>>>>>>>>>>>>>999 929929 D-&(r-b,)-1'999999999999999999999999999999999999999999999999999999999999999999999999999999999999999

929 M#;).a "# Mar#(-'$>>>>>>>>>>>>>>>>>>>>> 9299? N!*br# )!*#r)-a.>>>>>>>>>>>>>>>>>>>>>9 9299?9? E&.!$a'>>>>>>>>>>>>>>>>>>>>>>>>> 92992 Pr!",)(!>>>>>>>>>>>>>>>>>>>>>>>>>99 9299 Pr!*!)-1'>>>>>>>>>>>>>>>>>>>>>>>>99 6092999? P,b.-)-"a">>>>>>>>>>>>>>>>>>>>>>>> 60929992 Pr!*!)-1' "# #'(a&>>>>>>>>>>>>>>>>>>>9 609299 D-&(r-b,)-1'>>>>>>>>>>>>>>>>>>>>>>>>9 6?9299 Pr#)-!>>>>>>>>>>>>>>>>>>>>>>>>>>99 6?69 ESTUDIO AMBIENTAL>>>>>>>>>>>>>>>>>>>>>9 669? IMPACTO SOCIAL>>>>>>>>>>>>>>>>>>>>>>99 69 ESTUDIO TÉCNICO>>>>>>>>>>>>>>>>>>>>>>99 69? TAMAO DEL PROYECTO>>>>>>>>>>>>>>>>>>999 69?9? Fa)(!r#& )!'"-)-!'a'(#& "#. %r!/#)(!>>>>>>>>>>>>>999 69?9?9? M#r)a"!>>>>>>>>>>>>>>>>>>>>>>>>>99 69?9?92 T#)'!.!$:a>>>>>>>>>>>>>>>>>>>>>>>>99 69?9?9 F-'a')-a)-1'>>>>>>>>>>>>>>>>>>>>>>>> 669?9?9 L!)a.-;a)-1'>>>>>>>>>>>>>>>>>>>>>>>> 669?9?99? Ma)r! .!)a.-;a)-1'>>>>>>>>>>>>>>>>>>>>99 669?9?992 M-)r! .!)a.-;a)-1'>>>>>>>>>>>>>>>>>>>>999 69?92 Ca%a)-"a" "# %r!",))-1'>>>>>>>>>>>>>>>>>>> 6

9?9 D-&(r-b,)-1' "#. <r#a>>>>>>>>>>>>>>>>>>>>>9 692 INGENIERIA DEL PROYECTO>>>>>>>>>>>>>>>>>9 0929? Da(!& "#. %r!",)(!>>>>>>>>>>>>>>>>>>>>>> 09292 I"#'(-7-)a)-1' / &#.#))-1' "# %r!)#&!&>>>>>>>>>>>>>99 0929 D-a$ra*a& "# 7.,!>>>>>>>>>>>>>>>>>>>>>> 2

9299? E.ab!ra)-1' "# )1)(#.#&>>>>>>>>>>>>>>>>>>> 292992 E.ab!ra)-1' "# a.-*#'(!& /! a)!*%a=a*-#'(!&>>>>>>>>9 9 929

Ma+,-'ar-a / #+,-%!>>>>>>>>>>>>>>>>>>>>>9 6 929Pr!##"!r#& # I'&,*!&>>>>>>>>>>>>>>>>>>>999 0 9296D-&(r-b,)-1' "# %.a'(a>>>>>>>>>>>>>>>>>>>>999 9ESTUDIO ADMINISTRATIVO>>>>>>>>>>>>>>>>>>99

9? PLANEACION ESTRATEGICA>>>>>>>>>>>>>>>>>9

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9?9? M-&-1'>>>>>>>>>>>>>>>>>>>>>>>>>>>99 9?92 V-&-1'>>>>>>>>>>>>>>>>>>>>>>>>>>>99 9?9 Va.!r#& )!r%!ra(-!&>>>>>>>>>>>>>>>>>>>>>9 9?9 P!.:(-)a "# )a.-"a">>>>>>>>>>>>>>>>>>>>>>9

9?9 D-r#))-!'a*-#'(! #&(ra(8$-)!>>>>>>>>>>>>>>>>>99 69?96 Ma(r-; PEYEA>>>>>>>>>>>>>>>>>>>>>>>> 69?9 A'<.-&-& DOFA>>>>>>>>>>>>>>>>>>>>>>>999 9?99? E&(ra(#$-a& DOFA>>>>>>>>>>>>>>>>>>>>>99 09?9 Ob#(-!&>>>>>>>>>>>>>>>>>>>>>>>>>>9 29?99? Ob#(-! $#'#ra.>>>>>>>>>>>>>>>>>>>>>>9 29?992 Ob#(-!& #&%#):7-)!&>>>>>>>>>>>>>>>>>>>> 29?9929? Ob#(-!& )!*#r)-a.#&>>>>>>>>>>>>>>>>>>> 29?99292 Ob#(-!& "# %r!",))-1'>>>>>>>>>>>>>>>>>> 9?9929 Ob#(-!& 7-'a')-#r!&>>>>>>>>>>>>>>>>>>>9 9?9929 Ob#(-!& "# %#r&!'a.>>>>>>>>>>>>>>>>>>>

9?9 E&(ra(#$-a&>>>>>>>>>>>>>>>>>>>>>>>>>9 9?99? E&(ra(#$-a& )!*#r)-a.#&>>>>>>>>>>>>>>>>>>> 9?992 E&(ra(#$-a& "# %r!",))-1'>>>>>>>>>>>>>>>>>> 9?99 E&(ra(#$-a& 7-'a')-#ra&>>>>>>>>>>>>>>>>>>>9 9?99 E&(ra(#$-a& "# %#r&!'a.>>>>>>>>>>>>>>>>>>> 692 ESTRUCTURA ORGANIZACIONAL>>>>>>>>>>>>>>> 6929? S-&(#*a& "# "-r#))-1' a"*-'-&(ra(-a>>>>>>>>>>>>>> 929?9? M!(-a)-1'>>>>>>>>>>>>>>>>>>>>>>>>999 929?92 L-"#ra;$!>>>>>>>>>>>>>>>>>>>>>>>>> ?00929?9 T!*a "# "#)-&-!'#&>>>>>>>>>>>>>>>>>>>>99 ?00929?9 C!*,'-)a)-1'>>>>>>>>>>>>>>>>>>>>>>>9?009 SISTEMAS DE CONTROL>>>>>>>>>>>>>>>>>>>9 ?0?99? C!'(r!. %r#.-*-'ar>>>>>>>>>>>>>>>>>>>>>>99?0?992 C!'(r!. )!'),rr#'(#>>>>>>>>>>>>>>>>>>>>>99 ?0299 C!'(r!. "# r#(r!a.-*#'(a)-1'>>>>>>>>>>>>>>>>>999 ?029 MANUAL DE FUNCIONES>>>>>>>>>>>>>>>>>>>9?0

9 REGLAMENTO INTERNO DE TRABAJO>>>>>>>>>>>>999 ?096 PRENDAS DE TRABAJO DOTACION>>>>>>>>>>>>>9 ?0 9

CAPACITACION>>>>>>>>>>>>>>>>>>>>>>>99 ?0 9SALUD OCUPACIONAL>>>>>>>>>>>>>>>>>>>>9 ?099? P!.:(-)a "# &a.," !),%a)-!'a.>>>>>>>>>>>>>>>>>9 ?06

992 Fa)(!r#& "# r-#&$!>>>>>>>>>>>>>>>>>>>>>> ?09929? R-#&$!& 7:&-)!&>>>>>>>>>>>>>>>>>>>>>>99 ?099292 R-#&$!& b-!.1$-)!&>>>>>>>>>>>>>>>>>>>>> ?09929 R-#&$!& %&-)!&!)-a.#&>>>>>>>>>>>>>>>>>>>99 ?09929 R-#&$!& #r$!'1*-)!&>>>>>>>>>>>>>>>>>>>>??09929 R-#&$!& *#)<'-)!&>>>>>>>>>>>>>>>>>>>>999 ???99296 R-#&$!& .!)a(-!&>>>>>>>>>>>>>>>>>>>>>99 ???9929 R-#&$!& #.8)(r-)!&>>>>>>>>>>>>>>>>>>>>>9 ???9 ESTUDIO LEGAL>>>>>>>>>>>>>>>>>>>>>>>99 ??

9? PASOS PARA LA CONSTITUCION Y FORMALIZACION>>>>>>??92 GESTION EMPRESARIAL CON OTRAS ENTIDADES>>>>>>> ?? ?09

ESTUDIO FINANCIERO>>>>>>>>>>>>>>>>>>>>9 ??

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?09? INVERSIONES PREVIAS A LA PUESTA EN MARCHA>>>>>>9???092 POLITICAS FINANCIERAS>>>>>>>>>>>>>>>>>>9 ???0929? Ma'! "# !bra>>>>>>>>>>>>>>>>>>>>>>>99 ???09292 I'#'(ar-!&>>>>>>>>>>>>>>>>>>>>>>>>>?20

?0929 Ga&(!& "# !%#ra)-1'>>>>>>>>>>>>>>>>>>>>99 ?2??0929 Pr#)-!&>>>>>>>>>>>>>>>>>>>>>>>>>>99?2??0929 P!.:(-)a& "# #7#)(-!>>>>>>>>>>>>>>>>>>>>>?2??09296 Pr!/#)(! "# ,(-.-"a"#&>>>>>>>>>>>>>>>>>>>> ?2??09 COSTOS>>>>>>>>>>>>>>>>>>>>>>>>>>9 ?22

?099? C.a&-7-)a)-1' "# .!& )!&(!&>>>>>>>>>>>>>>>>>> ?22 ?0992C!&(!& "# %r!",))-1'>>>>>>>>>>>>>>>>>>>> ?22 ?09PROYECCION DE VENTAS>>>>>>>>>>>>>>>>>> ?2?099? P,'(! "# #+,-.-br-!>>>>>>>>>>>>>>>>>>>>>99 ?2?09 ESTADOS FINANCIEROS>>>>>>>>>>>>>>>>>>999?2?099? Ba.a')# G#'#ra.>>>>>>>>>>>>>>>>>>>>>>9 ?2

?0992 E&(a"! "# R#&,.(a"!&>>>>>>>>>>>>>>>>>>>> ?2?099 F.,! "# )aa>>>>>>>>>>>>>>>>>>>>>>>> ?26?096 EVALUACION FINANCIERA>>>>>>>>>>>>>>>>>99 ?26?0969? Va.!r %r#&#'(# '#(!>>>>>>>>>>>>>>>>>>>>> ?26?09692 Ta&a -'(#r'a "# r#(!r'!>>>>>>>>>>>>>>>>>>>9 ?2??9 CONCLUSIONES>>>>>>>>>>>>>>>>>>>>>>> ?2?29 RECOMENDACIONES>>>>>>>>>>>>>>>>>>>>999 ??BIBLIOGRAFIA>>>>>>>>>>>>>>>>>>>>>>>>>>?2

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LISTA DE TABLAS

P<$9

Tab.a ?9 T-%!& "# )1)(#.#& *<& )!'!)-"!& #' #. *#r)a"!>>>>>>>99 2Tab.a 29 B#b-"a& %r#%ara"a& a ba&# "# )a78>>>>>>>>>>>>>9 0Tab.a 9 Ga&(r!'!*:a>>>>>>>>>>>>>>>>>>>>>>>9 ?Tab.a 9 F-)a (8)'-)a #'),#&(a>>>>>>>>>>>>>>>>>>999 Tab.a 9 E&(,"-! "# !b&#ra)-1' "#. a. ? "# J,'-! #' Ca78 La E&(a)-1'9 Tab.a 69 E&(,"-! "# !b&#ra)-1' "#. ? a. 2 "# A$!&(! #' Barba)!aK&

R#&(a,ra'(# Cr#a*>>>>>>>>>>>>>>>>>>>>9

Tab.a 9 E&(,"-! "# !b&#ra)-1' "#. 2 a. ? "# !)(,br# #' Ca78 R!*#!>9 0Tab.a 9 C!*%#(#')-a "-r#)(a #' #. &#)(!r "# C-,"a" Sa.-(r#>>>>>>9 2Tab.a 9 Pr!",)(!& / %r#)-!& "# Ca78 Bar La E&(a)-1'>>>>>>>>> Tab.a ?09 Pr!",)(!& / %r#)-!& "# Barba)!aK& R#&(a,ra'(# Cr#a*>>>> Tab.a ??9 Pr!",)(!& / %r#)-!& "# Ca78 R!*#!>>>>>>>>>>>>9 Tab.a ?29 D-a$ra*a "# F.,! %ara .a #.ab!ra)-1' "# )1)(#.#&>>>>>> Tab.a ?9 D-a$ra*a "# F.,! %ara .a #.ab!ra)-1' "# a.-*#'(!&>>>>>99 Tab.a ?9 E&(,"-! "# (-#*%!& / *!-*-#'(!& %ara .a a(#')-1' a. ).-#'(#>99 Tab.a ?9 E&(,"-! "# (-#*%!& / *!-*-#'(!& %ara #. a.-&(a*-#'(! "# .a

!%#ra)-1' "-ar-a "#. Ca78 Bar>>>>>>>>>>>>>>>9 6Tab.a ?69 Ma(r-; PEYEA>>>>>>>>>>>>>>>>>>>>>> Tab.a ?9 Ma(r-; DOFA>>>>>>>>>>>>>>>>>>>>>>99 Tab.a ?9 E&(ra(#$-a& FO5 FA5 DO / DA>>>>>>>>>>>>>>>9 ?Tab.a ?9 E&(<'"ar#& %ara .a *#"-)-1' "#. )!'(r!.>>>>>>>>>>999 ?02Tab.a 209 Ba.a')# I'-)-a.>>>>>>>>>>>>>>>>>>>>>> ?2Tab.a 2?9 Va.!r Pr#&#'(# N#(! / Ta&a I'(#r'a "# R#(!r'!>>>>>>>99 ?2

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LISTA DE FIGRAS

P<$9

F-$,ra ?9 E&(r,)(,ra %.a'(a Ca78 Bar N,#&(ra T-#rra>>>>>>>>>>9 F-$,ra 29 Ma(r-; PEYEA>>>>>>>>>>>>>>>>>>>>>>9 F-$,ra 9 Or$a'-$ra*a>>>>>>>>>>>>>>>>>>>>>>999

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LISTA DE ANE!OS

P<$9

 A'#4! A9 Ma%a "#. &#)(!r>>>>>>>>>>>>>>>>>>>>>9 ?6 A'#4! B9 E'),#&(a>>>>>>>>>>>>>>>>>>>>>>>>9 ? A'#4! C9 L-&(a"! "# Pr!##"!r#&>>>>>>>>>>>>>>>>>> ? A'#4! D9 D-a$'1&(-)! -'(#r'! / E4(#r'!>>>>>>>>>>>>>>>9 ? A'#4! E9 Ea.,a)-1' "# "#&#*%#=!>>>>>>>>>>>>>>>>99 ? A'#4! F9 Ma',a. "# F,')-!'#&>>>>>>>>>>>>>>>>>>> ? A'#4! G9 R#$.a*#'(! -'(#r'! "# (raba!>>>>>>>>>>>>>>> ?

 A'#4! H9 C.a&-7-)a)-1' "# .!& 7a)(!r#& "# r-#&$!>>>>>>>>>>>99 ? A'#4! I9 E&(a(,(!&>>>>>>>>>>>>>>>>>>>>>>>>9 ? A'#4! J9 A)(-!& F-!&>>>>>>>>>>>>>>>>>>>>>>> ?62 A'#4! 9 Tab.a "# "#%r#)-a)-1'>>>>>>>>>>>>>>>>>>99 ?6 A'#4! L9 C!*%ara(-! Ga&(!& "# P#r&!'a.>>>>>>>>>>>>>> ?6 A'#4! M9 C!&(!& 7-!&>>>>>>>>>>>>>>>>>>>>>>99 ?6 A'#4! N9 C!&(!& "# %r!",))-1'>>>>>>>>>>>>>>>>>>99 ?6 A'#4! O9 Pr!/#))-1' "# #'(a&>>>>>>>>>>>>>>>>>>> ?6 A'#4! P9 P,'(! "# #+,-.-br-!>>>>>>>>>>>>>>>>>>>> ?0 A'#4! 9 Ba.a')# G#'#ra. %r!/#)(a"!>>>>>>>>>>>>>>>999 ?? A'#4! R9 E&(a"! "# R#&,.(a"!& %r!/#)(a"!>>>>>>>>>>>>>9 ?2 A'#4! S9 F.,! "# )aa %r#&,%,#&(a"!>>>>>>>>>>>>>>>> ?

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INTRODCCI"N

E' C!.!*b-a "#b-"! a .a &-(,a)-1' #)!'1*-)a +,# --*!& !/ #' ":a5 #&

-'"-&%#'&ab.# +,# .!& %r!7#&-!'a.#& #'7!+,#' (!"!& &,& #&7,#r;!& a)-a .a

$#'#ra)-1' "# #*%.#!5 )!' #. %r!%1&-(! "# )!'(r-b,-r '! &!.! a. *#!ra*-#'(! "#

&, )a.-"a" "# -"a5 &-'! a. "# (!"a ,'a )!*,'-"a"9 E' .a a)(,a.-"a" &!' *,)!&

.!& $ra",a"!& "# "-7#r#'(#& 7a),.(a"#&5 +,# &# 7r,&(ra' #' "#(#r*-'a"! %,#&(! "#

(raba!5 "#b-"! a +,# '! &# "#&arr!..a' -'(#$ra.*#'(# )!*! %#r&!'a / )!*!

%r!7#&-!'a.5 #& %!r #&(a ra;1' +,# a. )r#ar ,'a #*%r#&a &# %,#"#' a%.-)ar .!&"-7#r#'(#& *8(!"!& #' .!& )a*%!& a"*-'-&(ra(-!& / #)!'1*-)!&9

C!*! a"*-'-&(ra"!r#&5 &# %.a'(#a .a )r#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a"

)!.!*b-a'a / "# #&(a 7!r*a ,(-.-;ar a"#),a"a*#'(# .!& )!'!)-*-#'(!& a"+,-r-"!&

%ara a.)a';ar ,' )r#)-*-#'(! #*%r#&ar-a. / &!)-a. )!' ',#&(r! *#r)a"! !b#(-!9

Cr#ar #*%r#&a& &-$'-7-)a a,*#'(ar #. '-#. "# )!*%#(#')-a "#. *#r)a"!5 .! +,# &#(ra",)# #'

• Ma/!r#& :'"-)#& "# #7-)a)-a

• Ma/!r !%(-*-;a)-1' "# )!&(!& %r!",)(-!&

• M#'!r#& %r#)-!&

• Ma/!r ar-#"a" "# !7#r(a

Ma/!r .-b#r(a" "# #.#))-1' %ara .!& )!'&,*-"!r#&

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11

E. :'"-)# "# )r#a)-1' "# #*%r#&a& #' ,'a #)!'!*:a5 #& ,' 7a)(!r #&#')-a. %ara

*#"-r &, %r!$r#&! / &,& #4%#)(a(-a& "# 7,(,r!9 F!*#'(ar .a %,#&(a #' *ar)a "#

',#!& '#$!)-!& b#'#7-)-ar< a ,'a #)!'!*:a #' a&%#)(!& )r,)-a.#& )!*! #.

a,*#'(! "# )!*%#(-(--"a"9

La *#(a 7,'"a*#'(a. #' .a )r#a)-1' "# #*%r#&a #& -''!ar )!'&(a'(#*#'(# )!' #.

7-' "# br-'"ar *a/!r )a.-"a" / "-#r&-"a" #' .!& %r!",)(!& / &#r-)-!& !7r#)-"!&

%ara #&(ar a .a a'$,ar"-a "# .a& #4-$#')-a& "# .!& ).-#'(#&9

E' (!"a #*%r#&a +,# -'-)-a &, )-).! "# -"a5 #& -'"-&%#'&ab.# .-*-(ar #. '*#r! "#

#*%.#a"!& +,# &# (#'"r<'5 a. -$,a. +,# .a )a'(-"a" "# &,),r&a.#& / r#),r&!&

*a(#r-a.#& +,# &#a' '#)#&ar-!&5 )!' #. 7-' "# r#a.-;ar ,' %r#&,%,#&(! +,# %#r*-(a

"#(#r*-'ar #. !.,*#' "# .!& '#$!)-!& #' ,' %#r:!"! "#(#r*-'a"!9

E& -*%!r(a'(#5 #&(ar ,b-)a"! / #'7!)a"! #&(ra(8$-)a*#'(# )#r)a "#. &#$*#'(!

"#(#r*-'a"! %ara .!$rar #. !b#(! &!)-a. "# .a #*%r#&a5 #&(# a'<.-&-& &# !b(-#'# "#.

#&(,"-! "# *#r)a"!& "!'"# &# r#)!%-.a .a& '#)#&-"a"#& "# .!& %r!",)(!&5

#+,-%!&5 .!)a)-!'#&5 #&(r,)(,ra5 7a&#& "# +,8 a/ +,# #'"#r5 a +,-8' a/ +,#

#'"#r5 )1*! #'"#r5 a'<.-&-& "#. *#r)a"!5 )!*%#(#')-a5 7a&#& "# -'-)-a)-1'5

"#&arr!..! / )a:"a "# .!& %r!",)(!&5 #&(ra(#$-a&5 %!.:(-)a& "# #'(a& / "# %r#)-!&5

%,b.-)-"a" / r#.a)-!'#& %b.-)a&9

La -'#&(-$a)-1' #& ,' *#"-! +,# %#r*-(# !b&#rar .a -ab-.-"a" "# .a )r#a)-1' "#.

Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a #' #. &#)(!r "# C-,"a" Sa.-(r#5 "#b-"! a +,# &#

a'a.-;a' "-#r&!& 7a)(!r#& a)a"8*-)!&5 &!)-a.#&5 ),.(,ra.#& / #)!'1*-)!&5 &#

!b(-#'# ,' r#&,.(a"! )!'7-ab.# )!' ,' #'7!+,# )r:(-)!9

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?9 #ROBLEMA

?9? LINEA DE INVESTIGACIN

D#&arr!..! E*%r#&ar-a. QLPI

?92 SUB3L@NEA DE INVESTIGACIN

Cr#a)-1' "# #*%r#&a CEDEF

?9 PLANTEAMIENTO DEL PROBLEMA

La -'#&(-$a)-1' !r-#'(a"a a)-a .a )r#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a"

)!.!*b-a'a (-#'# &, !r-$#' #' .a -'-)-a(-a "# )r#ar #*%r#&a5 ,&(-7-)a"a #' .!&

)!'!)-*-#'(!& a"+,-r-"!& a .! .ar$! "# .a )arr#ra ,'-#r&-(ar-a %!r "!&

a"*-'-&(ra"!r#& "# .a ,'-#r&-"a" "# .a &a..#5 +,# (-#'#' #. !b#(-! "# $#'#rar 

#*%.#! %ara )!'(r-b,-r a. "#&arr!..! &!)-a. / #)!'1*-)! "# &, %a:&9

La& %r-')-%a.#& )a,&a& +,# !r-$-'a' .!& &:'(!*a& "#. %r!b.#*a5 (-#'#' &, ra;1' "#

&#r #' .a 7a.(a "# )!*%#(-(--"a" "#b-"! a +,# '! !7r#)#' -''!a)-1' / ar-#"a" #'

.!& %r!",)(!& / &#r-)-!& "#. &#$*#'(! "# *#r)a"! r#7#r#'(# a .!& Ca78 Bar #' #.

&#)(!r "# C-,"a" Sa.-(r#9

D# a),#r"! a .a *!'!(!':a / 7a.(a "# !r-$-'a.-"a" "# .!& Ca78 Bar #4-&(#'(#& #'

#. &#)(!r "# #&(,"-!5 .!& ).-#'(#& %!(#')-a.#& / r#a.#& b,&)ar<' ',#!&

*#r)a"!& "!'"# %,#"a' &a(-&7a)#r &,& #4%#)(a(-a& "# "-#r&-1' /

#&%ar)-*-#'(!5 %,#&(! +,# &!' '#)#&-"a"#& 7,'"a*#'(a.#& %ara (!"! &#r 

,*a'!9

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?2

E& %!r #..!5 +,# &# r#a.-;a ,'a -'#&(-$a)-1' )-#'(:7-)a !r-#'(a"a a)-a .a )r#a)-1'

"# ,' ',#! Ca78 Bar +,# .# %#r*-(a a .a& %#r&!'a& "-&7r,(ar "# ,' a*b-#'(#

a)!$#"!r / "# ,'a $ra' ar-#"a" "# b#b-"a& / a.-*#'(!&5 a"#*<& "# ',#!&

&#r-)-!& )!*! .a %r#&#'(a)-1' "# $r,%!& *,&-)a.#& / ),#'(#r!& +,# )!'(r-b,/a')!' &, a%!r(# a .a ),.(,ra )!.!*b-a'a9

E' #. #&(,"-! "# 7a)(-b-.-"a" %ara .a )r#a)-1' "#. Ca78 Bar )!' -"#'(-"a"

)!.!*b-a'a #' #. &#)(!r "# C-,"a" Sa.-(r#5 #& 7,'"a*#'(a. r#a.-;ar "-7#r#'(#&

#&(,"-!& a"*-'-&(ra(-!&5 "# *#r)a"!&5 #&(a":&(-)!&5 "# %r!)#&!& / 7-'a')-#r!&

)!' #. 7-' "# !b(#'#r r#&,.(a"!& #&(ra(8$-)!& +,# %#r*-(a' #a.,ar .a -ab-.-"a" /

r#'(ab-.-"a" "#. %r!/#)(!9

Para .a r#a.-;a)-1' "#. %r!/#)(! #& -'"-&%#'&ab.# )!'(ar )!' ,'a &#r-# "# r#),r&!&

*a(#r-a.#& +,# %#r*-(a' "ar -'-)-! a .a )r#a)-1' "#. Ca78 Bar5 #' ),a'(! a .!&

r#),r&!& ,*a'!& #& '#)#&ar-! #. (raba! "# .!& -'#&(-$a"!r#& %ara &, %,#&(a #'

*ar)a / "# (!"! #. $r,%! "# )!.ab!ra"!r#& '#)#&ar-!& +,# .! -'(#$r#' ",ra'(# &,

7,')-!'a*-#'(!9 E&(# %r!/#)(! (#'"r< &, ,b-)a)-1' 7:&-)a #' .a ;!'a "# C-,"a"

Sa.-(r#5 "#b-"! a +,# #& ,'a ;!'a *,/ 7r#),#'(a"a / ),#'(a )!' %!)!&

#&(ab.#)-*-#'(!& )!' .a& )ara)(#r:&(-)a& %.a'(#a"a&9

?9FORMULACION

C1*! r#a.-;ar ,' #&(,"-! "# 7a)(-b-.-"a" %ara .a )r#a)-1' "# ,' Ca78 Bar )!'

-"#'(-"a" )!.!*b-a'a #' #. &#)(!r "# C-,"a" Sa.-(r#

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29 OB$ETI%OS

29? OBJETIVO GENERAL

D#(#r*-'ar .a 7a)(-b-.-"a" %ara .a )r#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a"

)!.!*b-a'a5 #' #. &#)(!r "# C-,"a" Sa.-(r# "!'"# &# br-'"# ',#a& a.(#r'a(-a& "#

#'(r#(#'-*-#'(! / ar-#"a" #' %r!",)(!& / &#r-)-!&9

292 OBJETIVOS ESPEC@FICOS

• Ha)#r ,' #&(,"-! "# *#r)a"!& ba&a"! #' .a !b&#ra)-1' "# .!& %r!",)(!&5

&#r-)-!& / ).-#'(#& "# .a )!*%#(#')-a5 *#"-a'(# -&-(a& a #&(!& .,$ar#& /

#'),#&(a& a .!& ab-(a'(#& / (ra'&#'(#& "#. &#)(!r5 )!' #. 7-' "# #&(ab.#)#r #.

$ra"! "# a)#%(a)-1' "#. Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a #' C-,"a" Sa.-(r#9

• C!'!)#r #. -*%a)(! a*b-#'(a. +,# $#'#ra .a )r#a)-1' "#. Ca78 Bar )!'

-"#'(-"a" )!.!*b-a'a #' #. &#)(!r "# C-,"a" Sa.-(r#5 )!' #. %r!%1&-(! "# (!*ar .a& *#"-"a& )!rr#)(-a& / %r##'(-a& '#)#&ar-a&9

• D#(#r*-'ar .a -'7ra#&(r,)(,ra5 .!& %r!##"!r#&5 .!& -'&,*!& / #. %#r&!'a.

'#)#&ar-! %ara #. 7,')-!'a*-#'(! "-ar-! "#. #&(ab.#)-*-#'(!5 ba&a"! #' .a

),a'(-7-)a)-1' "# .a "#*a'"a9

•  A'a.-;ar .a& %!&-b.#& #&(ra(#$-a& "# .a !r$a'-;a)-1'5 *#"-a'(# ,'a

-'#&(-$a)-1' (#1r-)! %ra)(-)a5 "#. #'(!r'! -'(#r'! / #4(#r'! "# .a )!*%a=:a9

• I"#'(-7-)ar #. (r<*-(# .#$a.5 .!& %#r*-&!& '#)#&ar-!& / .a& #'(-"a"#& r#.a)-!'a"a&

)!' .a )r#a)-1' "# #*%r#&a5 #-(a'"! "# #&(a 7!r*a *,.(a& / &a')-!'#&9

• R#)!%-.ar .!& )!&(!& / $a&(!& "#. #&(,"-! "# *#r)a"!&5 a*b-#'(a.5 (8)'-)!5

a"*-'-&(ra(-! / .#$a. )!' #. 7-' "# )!'!)#r #. 7.,! "# )aa / r#'(ab-.-"a" "#.

'#$!)-!9

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9 MARCO DE REFERENCIA

E. #&(,"-! "# 7a)(-b-.-"a" %ara .a )r#a)-1' "# ,' Ca78 Bar5 )!' -"#'(-"a"

)!.!*b-a'a5 #' #. &#)(!r "# C-,"a" Sa.-(r#5 %#r*-(# )!'!)#r .a& #&(r,)(,ra&

a)(,a.#& +,# &# %r#&#'(a' #' ),a'(! a #&(# (-%! "# #&(ab.#)-*-#'(!& #' #. .,$ar "#

#&(,"-!5 "#(#r*-'a'"! #. $ra"! "# &a(-&7a))-1' "#. ).-#'(# / .a& #4%#)(a(-a& +,#

(-#'#' &!br# .a a.(#r'a(-a %.a'(#a"a5 #' ),a'(! #'(r#(#'-*-#'(! / "-#r&-1'9

La )r#a)-1' "# #*%r#&a5 r#+,-#r# "# ,' #&(,"-! %r#-! "!'"# &# -"#'(-7-+,#' .!&%,'(!& 7,#r(#& / "8b-.#&5 (a'(! "#. *#"-! #4(#r'! )!*! "#. a*b-#'(# -'(#r'!5 #&(!

)!' #. 7-' "# $#'#rar #&(ra(#$-a& a '-#. a"*-'-&(ra(-!5 )!*#r)-a.5 7-'a')-#r!5 "#

%r!",))-1' / "# %#r&!'a. +,# %#r*-(a' "-r-$-r .a ',#a !r$a'-;a)-1' %!r #. )a*-'!

"#. 84-(!9

9? MARCO TERICO

E' #. *ar)! (#1r-)! &# #'),#'(ra' r#.a)-!'a"!& .!& "-7#r#'(#& %ar<*#(r!&5 +,# &#

"#b#' (#'#r #' ),#'(a %ara .a )r#a)-1' "# ,'a *-)r!#*%r#&a5 #' #&(# )a&! .a

)r#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a #' #. &#)(!r "# C-,"a" Sa.-(r#5

&# %.a'(#a ,' #'7!+,# a"*-'-&(ra(-!5 "# *ar#(-'$ / 7-'a')-#r!9

Para #. b,#' "#&arr!..! "# ,'a *-)r!#*%r#&a #& 7,'"a*#'(a. #. (#'#r ,'a& ba&#&

(#1r-)a& )!' #. 7-' "# !b(#'#r .!& *#!r#& r#&,.(a"!&5 )!*! #. #&(,"-! "# *#r)a"!

'#)#&ar-! %ara #. #'7!+,# "#. (-%! "# ).-#'(#&5 !b&#rar .a )!*%#(#')-a5 ,b-)ar&#

"# 7!r*a #&(ra(8$-)a / %r!/#)(ar&# )!' )a*%a=a& %,b.-)-(ar-a&5 #. #&(,"-!

7-'a')-#r! %#r*-(# *#!r#& )!'"-)-!'#& "# )a%-(a. / "# 7-'a')-a*-#'(!5 "# !(r! .a"!

#. #&(,"-! a"*-'-&(ra(-! #' .a& *-)r!#*%r#&a& )!*! Ca78 Bar #& 7,'"a*#'(a.5 /a

+,# %#r*-(# ,' )r#)-*-#'(! #*%r#&ar-a. #7-)-#'(# %ara .!$rar )!'&a$rar&# )!'

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%#r&!'a. )a%a)-(a"! "!'"# )!'!;)a &, #*%r#&a )!*! &, *#r)a"! / &, #'(!r'!

%!.:(-)! / &!)-a.5 !b(#'-#'"! ,' )!'(r!. #' #. "#&arr!..! #*%r#&ar-a.9

9?9? E'7!+,# A"*-'-&(ra(-!

La #!.,)-1' "#. *,'"! "# .!& '#$!)-!&5 .a $.!ba.-;a)-1' "# .a #)!'!*:a5 .a *a/!r 

-')-"#')-a "# .a (#)'!.!$:a #' .!& %r!)#&!& -'",&(r-a.#& / #. -*%a)(! "# .a

#.#)(r1'-)a5 (a'(! #' .!& a&%#)(!& %r!",)(-!& )!*! #' .!& "# $#&(-1' / )!'(r!. "#

.a& a)(--"a"#& #)!'1*-)a&5 a)#' +,# )a"a #; &#a *<& '#)#&ar-a .a )!'&(a'(#

a)(,a.-;a)-1' "# .!& )!')#%(!& +,# *ar)a' .a "-r#))-1' #*%r#&ar-a.9

La -')#&a'(# a%ar-)-1' "# ',#!& %r!",)(!& / .a #!.,)-1' "# .!& *#r)a"!& ..#a'

a ,'a '#)#&-"a" "# )!'!)#r #. ":a a ":a %ara %!"#r r#a))-!'ar "# ,'a *a'#ra

<$-. / #7-)a;5 a 7-' "# #-(ar &#r *ar$-'a"!& "#. *#r)a"! %!r .a )!*%#(#')-a ! %!r 

.a !b&!.#')-a "# .!& %r!",)(!& / &#r-)-!& !7#r(a"!&9

E& -'"-&%#'&ab.#5 +,# )!*! 7,(,r!& A"*-'-&(ra"!r#& "# ',#&(ra %r!%-a #*%r#&a

(#'#r *,/ #' ),#'(a .a& 7,')-!'#& b<&-)a& "#. )ar$!5 )!*! &!'

• E&(ab.#)#r !b#(-!&

• P.a'-7-)ar #. (raba! "# &,& )!.ab!ra"!r#& Q%ara )!'&#$,-r "-)!& !b#(-!&

• Or$a'-;ar #. (raba! %.a'-7-)a"!5 "# (a. *!"! +,# &# r#a.-)# "# .a *a'#ra *<&

#7#)(-a / #7-)-#'(#9

• M!(-ar a .!& )!.ab!ra"!r#& a 7-' "# +,# ..##' a )ab! .a .ab!r %.a'-7-)a"a (a.

)!*! &# ab:a !r$a'-;a"!9

• C!'(r!.ar .a ##),)-1' "#. (raba!

E&(# %r!)#&! &# #r-7-)a #' (!"!& .!& '-#.#& / #' (!"!& .!& "#%ar(a*#'(!& "# .a

#*%r#&a5 "# (a. *!"! +,# #' "#7-'-(-a &# )!'&(-(,/# #' ,' &-&(#*a9 E& -*%!r(a'(#

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(#'#r #' ),#'(a .a& &-$,-#'(#& )ara)(#r:&(-)a& +,# "#b# (#'#r #. %#+,#=!

#*%r#&ar-!

• E&%:r-(, #*%r#'"#"!r E& #. "#&#! "# %.a&*ar .a& -"#a& #' ,'a !bra -a / "#

a%.-)ar &,& a%(-(,"#& a. *,'"! "# .!& '#$!)-!&9 E. #&%:r-(, #*%r#&ar-a. +,#

)!'&(-(,/# #. *!(!r "# &, a)(--"a"5 .# %#r*-(# #r !%!r(,'-"a"#& "!'"# !(r!&

'! #' 'a"a5 / +,# .# -*%,.&# a #*%r#'"#r '#$!)-!& a..: "!'"# !(r!& &!.!

#'),#'(ra' "-7-),.(a"#& -'&,%#rab.#&5 '! #&(< #4#'(! "# r-#&$!&5 ,'a #; %!r 

"#7#)(! / !(ra& %!r #4)#&!9

• E'(r# #. .,)r! / )-#r(!& -*%#ra(-!&9 La &#$,'"a %#),.-ar-"a" "-&(-'(-a "#.

%#+,#=! / *#"-a'! #*%r#&ar-! #& .a "# *!#r&# #' ,' (#rr#'! -'(#r*#"-!#'(r# #. 7r:! a7<' "#. .,)r! / .!& -*%#ra(-!& %#r&!'a.#& / 7a*-.-ar#&9

E&(a& )!'&-"#ra)-!'#& %,#"#' !),.(ar ,' &#r-! %#.-$r! %ara #. #*%r#&ar-!9 P!r 

##*%.!5 '! &# "#b# #.#$-r .!& %r!##"!r#& &!.! %!r a*-&(a" ! %!r :'),.!&

7a*-.-ar#&5 &-'! %!r+,# a"#*<&5 .!& %r#)-!& &#a' -"8'(-)!& ! *<& )!'#'-#'(#&5

.!& %.a;!& "# #'(r#$a -$,a.#& ! *<& )!r(!&5 .a& )!'"-)-!'#& "# %a$! *<&

7a!rab.#& / .a& %ar(-"a& "#7#)(,!&a& *#'!& 7r#),#'(#&5 '! a/ +,# "#ar&#

arra&(rar %!r )!'&-"#ra)-!'#& %#r&!'a.#&5 7a*-.-ar#& 1 &!)-a.#& +,# %,#"a' %!'#r 

#' %#.-$r! .a &,%#r-#')-a "# .a #*%r#&a9

9?92 E'7!+,# "# Mar#(-'$

E. #'7!+,# "# Mar#(-'$ &# !r-#'(a a. )!','(! "# !%#ra)-!'#& +,# r#a.-;a .a

#*%r#&a "#&"# +,# "-&%!'# "# .a& *#r)a'):a& %ara .a #'(a5 a&(a +,# #&(a& &#

%!'#' a. a.)a')# "# .!& )!'&,*-"!r#&9

E& *,/ -*%!r(a'(# (#'#r b-#' ).ar! .!& !b#(-!& +,# &# %r#(#'"#' a.)a';ar )!' #.

#&(,"-! "# *#r)a"!&5 /a +,# #&(# &,%!'# %ara #. #*%r#&ar-! ,' )!&(!

)!*%.#*#'(ar-! a .a -'#r&-1' r#a.-;a"a5 +,# &# #r< )!*%#'&a"! )!' #. a,*#'(!

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#' .a )-7ra "# #'(a& +,# (ra(a "# )!'&#$,-r9 U' b,#' #&(,"-! "# *#r)a"!& "#b#

)!'(#'#r .a -'7!r*a)-1' b<&-)a '#)#&ar-a &!br# .!& &-$,-#'(#& a&%#)(!&

• T-%! "# ).-#'(#& +,# %,#"#' %r!%!r)-!'ar *a/!r ,(-.-"a" a .a #*%r#&a5 a&:)!*! .!& a&%#)(!& *<& "8b-.#& "#. *#r)a"!9

• Ca*b-!& +,# &# a' %r!",)-#'"! #' ),a'(! a $,&(!& / %r#7#r#')-a& "# .!&

)!'&,*-"!r#&9

• E&(ra(#$-a& / !b#(-!& +,# &# a' "# a.)a';ar %ara %!"#r r#a.-;ar #'(a& *<&

r#a.-&(a& / -ab.#&9

 A'(#& "# #*%r#'"#r ),a.+,-#r )a*%a=a "# %r!*!)-1'5 # -').,&! a'(#& "# %#r7-.ar ,'a %!.:(-)a $#'#ra. a. r#&%#)(!5 &# "#b# r#a.-;ar ,' ),-"a"!&! #&(,"-! "#

*#r)a"!& %ara "#(#r*-'ar &, "-*#'&-1'5 &,& )ara)(#r:&(-)a& / #. )!*%!r(a*-#'(!

"# .a )!*%#(#')-a9

• D-*#'&-1'9 Para #.ab!rar ,' %.a' "# %r!*!)-1'5 #. #*%r#&ar-! "#b# )!'!)#r .a

"-*#'&-1' 7:&-)a / "#*!$r<7-)a "#. *#r)a"! a. +,# %-#'&a !r-#'(ar &,&

a)(--"a"#&9

• Cara)(#r:&(-)a&9 O(r! a&%#)(! -*%!r(a'(# #& "#7-'-r .a& )ara)(#r:&(-)a& "#. &#)(!r 

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3GISPERT5 CARLOS9 ENCICLOPEDIA PRCTICA DE LA PEUEA Y MEDIANA EMPRESA9 Gr,%!

E"-(!r-a. O)8a'!9 P9 0

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05 #' .a #&(r,)(,ra ,rba'a "# .a C-,"a" r#)!'!)-"a / 7!r(a.#)-"a %!r #. A),#r"!

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49TERRA9COM9COTURISMOCOLOMBIABOGOTA[TURISTICASECTORES[HISTORICOS[CULTURALES9  26

DE ABRIL DE 2009 P9 2 3

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C-,"a" Sa.-(r# #&(< )!'#)(a"a )!' .a& :a& *<& -*%!r(a'(#& "# .a )-,"a" )!*!

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9 MARCO LEGAL

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9 MARCO TEMPORAL

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9 DISE&O METODOL"GICO

9? TIPO DE INVESTIGACIN

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6MENDEZ ALVAREZ5 CARLOS EDUARDO9 METODOLOG@A GUIA PARA ELABORAR DISEOS DE

INVESTIGACION EN CIENCIAS ECONMICAS5 CONTABLES Y ADMINISTRATIVAS9 P9 ?2 3 ?26

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9 ESTDIO DE MERCADOS

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La .!)a.-"a" "# C-,"a" Sa.-(r# #&(< )!'7!r*a"a %!r ,' $ra' '*#r! "# C!','(!&

R#&-"#')-a.#&5 ,' C#'(r! C!*#r)-a. r#)!'!)-"! %!r &, (ra/#)(!r-a5 / Ma.!a5 #&(!

a)# +,# #. &#)(!r &#a 7r#),#'(a"! %!r %#r&!'a& "# !(ra& .!)a.-"a"#& "#. D-&(r-(!

Ca%-(a.5 +,# b,&)a' "-#r&-1'5 #&%ar)-*-#'(! / ),.(,ra "# "-7#r#'(#& 7!r*a&9

M#"-a'(# #. #&(,"-! "# *#r)a"!& r#a.-;a"! a (ra8& "# ,'a #'),#&(a /

!b&#ra)-1' "# .a )!*%#(#')-a "-r#)(a # -'"-r#)(a5 &# %r#(#'"# )!'!)#r .a&

%r#7#r#')-a& #' ),a'(! a b#b-"a&5 a)!*%a=a*-#'(!&5 ##'(!& # -'7ra#&(r,)(,ra "#

.!& Ca78 Bar5 )!' #. 7-' "# a'a.-;ar .a -ab-.-"a" "# .a )r#a)-1' "# #&(# (-%! "#

'#$!)-! #' #. &#)(!r "# C-,"a" Sa.-(r#9

E' .a )r#a)-1' "# #&(# (-%! "# #*%r#&a5 #& 7,'"a*#'(a. #. &#r-)-! %,#&(! +,#

#&(# &# "#7-'# )!*! a)(!&5 #&7,#r;!& ! a)(,a)-!'#&+,# &# #')a*-'a' a .!$rar 

,'a %.#'a &a(-&7a))-1' "#. ).-#'(#9 P!r .! (a'(!5 &# "#7-'# #' #&(a -'#&(-$a)-1' .a

!%!r(,'-"a" "# )r#ar ,' Ca78 Bar5 )!' &#r-)-!& a"-)-!'a.#& %ara .a r#)r#a)-1' "#

.a& %#r&!'a& +,# -&-(#' #&(# .,$ar5 .!$ra'"! "# #&(a 7!r*a *a'(#'#r .a 7-"#.-"a"

"# .!& )!'&,*-"!r#& .! +,# )!'..#a a a(ra#r ',#!& ).-#'(#& %!(#')-a.#& a (ra8&

"# .a %,b.-)-"a" "# b!)a #' b!)a9

9? DEFINICIN DEL PRODUCTO

T-%! "# %r!",)(! "# )!'&,*!5 &!' a+,#..!& +,# ,&a' .a& ,'-"a"#& 7a*-.-ar#& )!'

7-'#& '! .,)ra(-!&9 L!& )1)(#.#& &!' *#;).a& "# ,' &ab!r / .-)!r5 +,#

$#'#ra.*#'(# &# &-r#' )!*! a%#r-(-!&9 La& b#b-"a& )a.-#'(#&5 &# &-r#' "# '!)#

! #' (#*%!ra"a& "# 7r:!9 P!r .! $#'#ra.5 ..#a' )!*! ba&# .-)!r ! -'!5 a .!& ),a.#&

&# .#& a$r#$a 7r,(a& / #&%#)-a& %ara "ar.#& "-7#r#'(#& &ab!r#&5 a"#*<& "# a$,a5.#)# ! (8 )a.-#'(#&5 -'$r#"-#'(#& +,# %r!%!r)-!'a' #'#r$:a / )a.!r )!r%!ra.9 L!&

a)!*%a=a*-#'(!&5 &!' "-7#r#'(#& (-%!& "# )!*-"a #' %#+,#=a& )a'(-"a"#& +,#

7HOFFMAN Y JHON E.G. FUNDAMENTOS DE MARKETING DE SERVICIOS. CAPITULO 1. . 4

8STANTON !"##"$% J. FUNDAMENTOS DE MARKETING. CAPITULO 8. P. 212

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ar:a' "#%#'"-#'"! "# .a b#b-"a &#.#))-!'a"a %!r #. ).-#'(#9 L!& a.-*#'(!& +,# &#

!7r#)#' #' #. Ca78 Bar5 &!' .!& a.*,#r;!& +,# &# "-&7r,(a' #' #. !rar-! "#. *#"-!

":a a (r#& "# .a (ar"#5 "!'"# )a"a ":a &# (#'"r< )!*! #&%#)-a.-"a" ,' %.a(! (:%-)!

"# .a r#$-1' )!.!*b-a'a9

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S!' b#b-"a& a.)!1.-)a& ",.)#&5 #' ),/a #.ab!ra)-1' -'(#r-#'#' 7r,(a&5 -#rba&5

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bra'"/9 L!& .-)!r#& %!r &#r *,/ ",.)#& / 7,#r(#&5 &# &-r#' $#'#ra.*#'(# "#&%,8&

"# .a& )!*-"a&5 a,'+,# a.$,'!& &# ,(-.-;a' #' .a %r#%ara)-1' "# )1)(#.#&9

E' (!"a& .a& &!)-#"a"#& )!'!)-"a&5 "#&"# .a& $ra'"#& )--.-;a)-!'#& "# .a

a'(-$\#"a"5 "# !r-#'(# a !))-"#'(# QC-'a5 .a I'"-a5 M#&!%!(a*-a5 E$-%(!5

M#&!a*8r-)a5 .!& A'"#&5 a&(a ',#&(r!& ":a&5 &# a' #.ab!ra"! / )!'&,*-"!

*,)!& (-%!& "# .-)!r#&9 E. a%r#'"-;a# "# &, #.ab!ra)-1'5 a "-7#r#')-a "# !(r!&

%r!",)(!&5 a &-"! #*%:r-)!5 a,(1)(!'!5 )a"a %,#b.!5 )a"a &!)-#"a"5 a &ab-"!

%!r &- &!.a #.ab!rar &,& %r!%-!& .-)!r#&9

L!& .-)!r#& &!' b#b-"a& -"r!a.)!1.-)a& ar!*a(-;a"a& !b(#'-"a& %!r *a)#ra)-1'5

-'7,&-1' ! "#&(-.a)-1' "# "-#r&a& &,&(a')-a& #$#(a.#& 'a(,ra.#&5 )!' a.)!!.#&

ar!*a(-;a"!&5 ! %!r a"-)-1' a .!& *-&*!& "# #4(ra)(!& ar!*<(-)!&5 #&#')-a& !

ar!*a& a,(!r-;a"!&5 ! %!r .a )!*b-'a)-1' "# a*b!&5 )!.!r#a"!& ! '!9 T#'"r<' ,'

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E. -'! #& #. a.-*#'(! 'a(,ra. !b(#'-"! #4).,&-a*#'(# %!r 7#r*#'(a)-1'

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$ra",a)-1' #& -'7#r-!r a .a "# .!& .-)!r#&9 L!& -'!& &# %,#"#' ).a&-7-)ar #' -'!&

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9?9?92 La C#r#;a

E& ,'a b#b-"a #)a "# *a.(a 7#r*#'(a"a9 S, $ra",a)-1' a.)!1.-)a #& *,/ baa9

G#'#ra.*#'(#5 &# b#b# &-' *#;).ar9

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&, %!(#')-a. %ara &#r )!*b-'a"!& )!' !(ra& b#b-"a&5 b-#' &#a' a.)!1.-)a& ! '!9

S!' .!& )!'!)-":&-*!& )1)(#.#&5 La %a.abra #& ,'a )a&(#..a'-;a)-1' "# .a -'$.#&a

C!)(a-.& +,# &-$'-7-)a )!.a "# $a..!5 %!r #&! .!& *#-)a'!& &# a(r-b,/#' #.

-'#'(! "# .a *-&*a5 /a +,# #..!& r#*!:a' .!& )!*b-'a"!& )!' ,'a& ra:)#& 7-'a&

/ .-&a&5 "# ,'a %.a'(a +,# "#'!*-'a' )!.a "# $a..!9 C!*! '! %!":a &#r "# !(ra

*a'#ra a .!& )!*b-'a"!& (a*b-8' &# .# a(r-b,/#' "#(#r*-'a"a& %r!%-#"a"#&5

,'a& )!*! r#)!'&(-(,/#'(#&5 !(ra& )!*! "-$#&(-!& / !(ra& )!*! a7r!"-&:a)!&9

L!& .-)!r#&5 &!' !7r#)-"!& a. *#r)a"! %r#-a*#'(# %r#%ara"!&5 %#r! #.

)!'&,*-"!r #' !)a&-!'#& %r#7-#r# .a *#;).a "# #&(a& b#b-"a&5 )!' #. 7-' "#

!b(#'#r ,' ',#! &ab!r +,# .# %#r*-(a "#$,&(ar ',#a& &#'&a)-!'#& #' &,

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COCTEL INGREDIENTES #ROCEDIMIENTO

MARTINI

• ^ !';a "# #r*,( &#)!• 2 !';a& "# $-'#bra• C<&)ara "# .-*1' ! a)#-(,'a

%#+,#=a

V-#r(a #. #r*,( &!br# .!& ),b!& "#-#.!5 #' ,'a arra9

 A=a"a .a G-'#bra / *#;).# b-#'9S:ra&# )!.a"! #' ,'a )!%a "#

)1)(#.5 b-#' 7r:a9

 ALEXANDER

• 2^ !';a "# $-'#bra• ?^ !';a "# )r#*a "#

)a)a!• ?^ !';a "# )r#*a "# .#)#

 A$-(# b-#' (!"!& .!& -'$r#"-#'(#& #','a arra "# -#.! %-)a"a9C,#.# / &-ra #' ,'a )!%a "#)1)(#.9

BLOODY MARY

• ^ !';a "# !"a• !';a& "# ,$! "# (!*a(#• U'a& $!(a& "# &a.&a

-'$.#&a• ^ !';a "# ,$! "# .-*1'

U'a -;)a "# -*-#'(a

 A$-(# b-#' .!& -'$r#"-#'(#& )!' -#.!%-)a"!9S-ra )!.a"!5 /a &#a #' ,'a )!%a !#' ,' a&! ba!5 "# b!)a a')a9

MARGARITA

• 2 !';a& "# (#+,-.a

• E. ;,*! "# *#"-a .-*a• ^ !';a "# )!-'(r#a,• Sa. %ara ,'(ar .a )!%a

 A$-(# b-#' (!"!& .!& -'$r#"-#'(#&

)!' -#.! %-)a"!9 T!*# ,'a )!%a"# )1)(#. / ,'(# &,& b!r"#& )!' &a.9C,#.# .!& -'$r#"-#'(#& / &-ra9

DAIUIR@

• ^ ),)ara"-(a "# a;)ar • ?^ !';a "# r!' b.a')!• ^ !';a "# ,$! "# .-*a

M#;).ar (!"!& .!& -'$r#"-#'(#& )!'-#.!5 #' ,'a ba(-"!ra9S#r-r #' ,'a )!%a "# )a*%a=a)!' ,' %-(-..! )!r(!9

F,#'(# Pr#%ar# / &-ra .-)!r#& )!*! (!"! ,' bar*a'

9?92 Ca78&

E. )a785 #& ,'a b#b-"a #4+,-&-(a5 '#$ra / %#r7,*a"a5 #& .a '-)a b#b-"a 'a(,ra.

baa #' )a.!r:a& +,# r#)!'7!r(a #. <'-*!5 &a(-&7a)# .a &#" / &# )ara)(#r-;a %!r &,

"#.-)-!&! ar!*a / &ab!r9

P!)a& b#b-"a& #' #. *,'"! a' ..#$a"! a &#r (a' %.a)#'(#ra& / a.(a*#'(#

a%r#)-a"a& )!*! ,'a (a;a "# )a78 b-#' %r#%ara"a5 / (!"!& )!-')-"#' #' +,# &,

"#.#-(# a *<& a..< "# &#r ,'a &-*%.# b#b-"a #&(-*,.a'(# ! +,# &a(-&7a)# &, &#"5

%,#& &, #4+,-&-(! ar!*a / &ab!r !7r#)#' ,'a ar-a"a $a*a "# &#'&a)-!'#& +,#r#)!'7!r(a' #. #&(a"! 7:&-)! / #&%-r-(,a. "# +,-#'#& .! )!'&,*#'9

Tab.a 29 B#b-"a& %r#%ara"a& a ba&# "# )a78

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BEBIDA INGREDIENTES #ROCEDIMIENTO

CAFÉ CALIENTECON CANELA

• 2 (a;a& "# )a78• 2 a&(-..a& "# )a'#.a

? ),)ara"-(a "# a-'-..a A;)ar a. ,&(!

 A. )a78 r#)-8' %r#%ara"! / )a.-#'(#a$r#$ar .a )a'#.a / .a a-'-..a9E'",.;ar a. $,&(! / &#r-r  -'*#"-a(a*#'(#9

CAFÉ MOACALIENTE

• 2 (a;a& "# )a78 %r#%ara"!7,#r(#

• ? ),)ara"a "# )!)!a• ),)ara"a& "# )r#*a "#

)a78• ^ (a;a "# )r#*a "# .#)#

ba(-"a• G!(a& "# )!)!.a(# %ara

"#)!rar •  A;)ar a. ,&(!

M#;).# .a )!)!a / #. a;)ar #' #.)a78 )a.-#'(#5 a$r#$,# .a )r#*a "#)a789D#)!r# )!' )r#*a / $!(a& "#)!)!.a(#

CAFÉ CON NARANJA• (a;a& "# )a78 %r#%ara"!

7,#r(#

• _ (a&a "# ,$! "# 'ara'a• C<&)ara "# 'ara'a• ),)ara"a& "# )r#*a

 A;)ar a. $,&(!Ca'#.a #' %!.!

Pr#%ar# #. )a789 Sa+,# .a )<&)ara"# ,'a 'ara'a )!' ,' %#.a"!r "#

#r",ra& / a$r#$,# a. )a78 )a.-#'(#5(a%# / "## r#%!&ar a&(a +,##'7r:# )!*%.#(a*#'(# / ),#.#9M#;).# )!' #. ,$! "# 'ara'a #.a;)ar / .a )r#*a5 &-ra &!br# -#.!/ a$r#$,# )a'#.a9 D#)!r# )!''ara'a9

CAFÉ HELADO CONCANELA

• 2 ^ (a;a& "# )a78%r#%ara"! #4(ra 7,#r(# /)a.-#'(#

• a&(-..a& "# )a'#.a• ).a!&• 2 ),)ara"a& "# a;)ar 

*!r#'a• H-#.!

 A$r#$,# ).a!& / )a'#.a a. )a78 /"## r#%!&ar (a%a"! %!r ,'a !ra9D#&)ar(# .!& ).a!& / )a'#.a5 a=a"a#. a;)ar / r#,#.a b-#'9C!.!+,# -#.! #' a&!& / &-ra #.)a78

MALTEADA MOA• b!.a& "# #.a"! "# )a78• b!.a& "# #.a"! "#

)!)!.a(#• ? (a;a "# )a78 %r#%ara"!

7,#r(# / 7r:a• ^ (a;a "# .#)#• V-r,(a "# )!)!.a(# %ara

"#)!rar 

M#;).# (!"!& .!& -'$r#"-#'(#& #' .a.-),a"!ra5 &-ra "# -'*#"-a(! #' .!&a&!& a.(!&9 D#)!r# )!' .a -r,(a "#)!)!.a(#9

MALTEADA DE CAFÉ• ? (a;a "# )a78 %r#%ara"!

7,#r(# / 7r:a• 6 b!.a& "# #.a"! "#

a-'-..a• 2 (a;a& "# .#)#

M#;).# #' .a .-),a"!ra (!"!& .!&-'$r#"-#'(#& / &-ra #' a&!& a.(!&

F,#'(# Pr#%ar# / &-ra .-)!r#& )!*! (!"! ,' bar*a'

9?9 A.-*#'(!& / a)!*%a=a*-#'(!&

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La $a&(r!'!*:a C!.!*b-a'a ),#'(a )!' ,'a ar-a"a *#;).a "# ar(#& ),.-'ar-a&5

"#b-"! a +,# #' .a& "-7#r#'(#& r#$-!'#& "#. %a:&5 .a& )!&(,*br#& a.-*#'(-)-a&

"-7-#r#' &,&(a')-a.*#'(# / %!r .! (a'(! ),#'(a' )!' ar-a"!& %.a(!& (:%-)!&9

L!& a)!*%a=a*-#'(!& &!' %ar(# -*%!r(a'(# /a +,# %#r*-(#' "-&7r,(ar *,)!

*#!r "# .a& b#b-"a&5 #'(r# .!& *<& ,&,a.#& #' .a &!)-#"a" "# #&(,"-! &#

#'),#'(ra' .a& %a&(a&5 %a%a& 7r-(a&5 a*b,r$,#&a&5 %#rr!& )a.-#'(#&5 )r#%#&5

%-)a"a& )!*b-'a"a& / (ab.a& "# +,#&!9

Tab.a 9 Ga&(r!'!*:a

#LATO T'#ICO INGREDIENTES

Ca;,#.a "# Mar-&)!&   • 0 $ra*!& "# F-.#(# "# Par$!• 0 $ra*!& "# R1ba.!• 0 $ra*!& "# .a'$!&(-'!&• 0 $ra*!& "# )!r-'a• 0 $ra*!& "# *#-..!'#& Qa.*#a&• ^ )#b!..a )ab#;!'a• ` "# a%-! / (!*-..!• 2 $ra*!& "# )r#*a "# .#)#• ?0 $ra*!& "# *a'(#+,-..a• ^ /#*a "# ,#!• ^ ),)ara"-(a "# %#r#-.• Sa. / P-*-#'(a a. $,&(!

Ba'"#a "# Pa-&a   • 0 $ra*!& "# 7r:!.#&• ?2 $ra*!& "# arr!; b.a')!• 60 $ra*!& "# *!r)-..a• ^ %.<(a'! *a",r!• ? ,#!• ?2 $ra*!& "# )ar'# "# r#&• ^ (!*a(#• ` "# A$,a)a(#• ? C!r-;!• ? Ar#%a

 A-a)! Sa'(a7#r#=!   • ` "# *a;!r)a• Pa%a& )r-!..a&• 2 Pa%a& &aba'#ra&• ^ %#),$a "# %!..!• ^ %#r'-. "# %!..!• ^ ra*a "# $,a&)a&• ^ (a..! "# )#b!..a .ar$a• ^ "-#'(# "# a!• 2 ),)ara"a& "# )r#*a "# .#)#• 0 $ra*!& "# a.)a%arra&• ` "# a$,a)a(#

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Sa')!)! a..,'!   • ? %#),$a "# $a..-'a• 60 $ra*!& "# )!.a "# r#&• ^ (a..! "# )#b!..a .ar$a• ` )#b!..a )ab#;!'a• ^ %.<(a'! #r"#•

` "# (!*a(#• 60 $ra*!& "# /,)a

Parr-..a"a M-4(a   • ? C,.#(a& %#+,#=a& "# )!r"#r!• )!r-;!& %#+,#=!&• 2 #*%a'a"a& "# %!..!• "#"-(!& "# +,#&!• 2 N,$$#(& "# %!..!• %a%a& )r-!..a& %#+,#=a&• G,a)a*!.#

C,.#(a "# (#r'#ra r#..#'a   • ? ),.#(a "# (#r'#ra• ? (aa"a "# a*1' b.a')!• 0 $ra*!& "# +,#&! $r,/#r#• ? )#b!..a )ab#;!'a• ? ),)ara"a "# a)#-(#• ?0 $ra*!& "# *a'(#+,-..a• 2 %a%a& %#+,#=a&

F,#'(# La& *#!r#& r#)#(a& "# )!)-'a

92 RECOPILACION DE LA INFORMACION

929? I'7!r*a)-1' %r-*ar-a

La -'7!r*a)-1' %r-*ar-a %ara #&(a -'#&(-$a)-1' "# *#r)a"!& &# !b(-#'# "# ,'

(raba! "# )a*%! ba&a"! #' .a !b&#ra)-1' / #4%.!ra)-1' ),a'(-(a(-a "# .a

%!b.a)-1' !b#(-!9

929?9? M#(!"!.!$:a

E. %r!)#&! "# r#)!.#))-1' "# -'7!r*a)-1' #& .a a)(--"a" )#'(ra. "#. (raba! "#

)a*%!5 / .!& *#"-!& ,(-.-;a"!& %ara (a. 7-'9 E' %r-*#r .,$ar &# r#a.-;1 ,' #&(,"-! "#

#4%.!ra)-1' ),a.-(a(-! ba&a"! #' .a !b&#ra)-1'5 )!' #. 7-' !b(#'#r ,'a -&-1' *<&

).ara "# .a a)#%(a)-1' "# ,' Ca78 Bar #' #. &#)(!r "# )-,"a" Sa.-(r#9

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P!&(#r-!r*#'(#5 &# r#a.-;1 ,'a -'#&(-$a)-1' ),a'(-(a(-a "# (-%! a.#a(!r-! %!r

*#"-! "# #'(r#-&(a a%.-)a"a a .!& (ra'&#'(#& "# .a .!)a.-"a"9

929?92 S#.#))-1' "# .a *,#&(ra

La *,#&(ra #' &#'(-"! $#'8r-)!5 #& ,'a %ar(# "#. ,'-#r&!5 +,# r#'# (!"a& .a&

)!'"-)-!'#& ! )ara)(#r:&(-)a& "# .a %!b.a)-1'5 "# *a'#ra +,# &#a .! *<& %#+,#=a

%!&-b.#5 %#r! &-' %#r"#r #4a)(-(,"9 P!r .! (a'(!5 &# (!*ar< ,'a *,#&(ra &-*%.# "#

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/ 2 a=!&9 U&,a.*#'(#5 &,#.#' -r a)!*%a=a"!& %!r &,& $r,%!& "# a*-$!& / %!r .!

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929 A'<.-&-& "# .a !7#r(a

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E. #&(-.! "# -"a "# .!& )-,"a"a'!&5 !b.-$a a .a& #*%r#&a& a br-'"ar "-7#r#'(#&

a.(#r'a(-a& "# #&%ar)-*-#'(! +,# )!'(r-b,/a' a. *#!ra*-#'(! "# .a )a.-"a" "#

-"a "# .a& %#r&!'a&5 %,#&(! +,# .a *a/!r:a "# .a %!b.a)-1' )!.!*b-a'a (-#'#

$ra'"#& !),%a)-!'#& '! &!.! .ab!ra.#&5 &-'! (a*b-8' a)a"8*-)a& / 7a*-.-ar#&5 %!r 

(a. *!(-! #& #' .a '!)# ),a'"! b,&)a' ,' #&%a)-! %ara &: *-&*!& / a&:

"#&)a'&ar "#. ":a a ":a / "#&%#ar .a *#'(# / a. *#"-! ":a r#+,-#r#' &a(-&7a)#r .a'#)#&-"a" "# a.*!r;ar #' ,' .,$ar a$ra"ab.# / (ra'+,-.! +,# .#& %#r*-(a )!'(-',ar 

)!' &, !r'a"a ab-(,a. "# a)(--"a"#&9

9299? I"#'(-7-)a)-1' "# .a )!*%#(#')-a

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La -"#'(-7-)a)-1' "# .a )!*%#(#')-a &# r#a.-;a a (ra8& "# .a !b&#ra)-1' "# .!&

'#$!)-!& "#. &#)(!r "# C-,"a" Sa.-(r# +,# &!' )!'&-"#ra"!& Ca78 Bar %!r .!&

%r!",)(!& / &#r-)-!& +,# !7r#)#' a .!& (ra'&#'(#& / ab-(a'(#& "# #&(a .!)a.-"a"9

 A,'+,# #' .!& a.r#"#"!r#& "# .a ;!'a "# #&(,"-! &# #'),#'(ra' "-7#r#'(#& Bar#&5&!.! Tr#& #&(ab.#)-*-#'(!& 7,#r!' &#.#))-!'a"!& )!*! )!*%#(#')-a "-r#)(a5

%,#&(! +,# &!' .!& '-)!& +,# &# )!'&-"#ra' .,$ar#& (ra'+,-.!& %ara "-a.!$ar / '!

ba-.ar9 A )!'(-',a)-1' &# %r#&#'(a #. '!*br# / .a ,b-)a)-1' "# .a )!*%#(#')-a

Tab.a 9 C!*%#(#')-a "-r#)(a #' #. &#)(!r "# C-,"a" Sa.-(r#

NOMBRE DIRECCION

Ca78 La E&(a)-1' Ca..# 2b N!9 6) 62 L9?2

Barba)!aK& R#&(a,ra'(# Cr#a* Ca..# 2b N!9 6) 2 L9?

Ca78 R!*#! Ca..# 2b N!9 6a 3

F,#'(#9 I'#&(-$a"!r#&

9299?9? Ca78 La E&(a)-1'

E. #&(ab.#)-*-#'(! "# Ca78 La E&(a)-1'5 (-#'# ,' <r#a a%r!4-*a"a "# *(& "#

a')! %!r *(& "# .ar$!5 a)(,a.*#'(# '! ),#'(a )!' %r#&#'(a)-1' "# .!&

%r!",)(!& %!r *#"-! "# )ar(a5 .! ),a. %,#"# )r#ar "-&(!r&-1' #'(r# .!& %r#)-!& /

%r!",)(!& !7r#)-"!&5 .!& %r!",)(!& &!' !7r#)-"!& %!r #. *#&#r! #' #. *!*#'(! +,#

"a .a b-#'#'-"a a. ).-#'(# a. #&(ab.#)-*-#'(!9 C,#'(a )!' ,' *!&(ra"!r )!'

ar-#"a" "# (ra$!&5 "!& *#&#r!& %ara a(#')-1' a. %b.-)! / ,' bar*a'5 !)!

*#&a& &#')-..a& "# "!& %,#&(!& / &#-& *#&a& "!b.#& "# ),a(r! %,#&(!& )a"a ,'a9

La *!"a.-"a" "# %a$! &# r#a.-;a #' #7#)(-! / '! #4-&(#' &#r-)-!& a"-)-!'a.#&

"-7#r#'(#& a .!& -"#!& %r!/#)(a"!& #' (#.#-&!r "# 2? %,.$a"a&9

La "-&(r-b,)-1' "# Ca78 .a #&(a)-1' #& #' #. %,'(! "# #'(a5 "-r#)(a*#'(# a.

)!'&,*-"!r / a)(,a.*#'(# '! ),#'(a )!' !(r! %,'(! "# #'(a9

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La -'7!r*a)-1' "# .!& %r!",)(!& / %r#)-!& !7r#)-"!& #' #&(# #&(ab.#)-*-#'(! &#

!b(,-#r!' a (ra8& "# -&-(a& 7r#),#'(#& a. Ca78 Bar / )!' .a a"+,-&-)-1' "#

"-7#r#'(#& %r!",)(!& a. #r-7-)ar &, %r#)-! &#$' .a 7a)(,ra #'(r#$a"a a. ).-#'(#9 A

)!'(-',a)-1' &# %r#&#'(a .a .-&(a "# b#b-"a& +,# !7r#)#' #' #&(# .,$ar5 "#b-"! a+,# #' #. *!*#'(! '! !7r#)#' '-'$' (-%! "# a.-*#'(!&

Tab.a 9 Pr!",)(!& / Pr#)-!& "# Ca78 Bar La E&(a)-1'

#RODCTO #RECIOC#r#;a Na)-!'a. QC!&(#=a5 $,-.a5 $,-.a L-$(5C.,b C!.!*b-a / Braa

c900

C#r#;a I*%!r(a"a QC!r!'a5 H#-'##' c9000 A$,ar"-#'(# QTra$! c9000R!' QSa'(a F#5 Tr#& E&+,-'a& QTra$! c69000

R!' Ba)ar": L-*1' QTra$! c9000T#+,-.a QJ!&8 C,#r! QTra$! c9000Ba-.#/K& QTra$! c9000V-'! D,b!'#( QTra$! c9000V!"a QAb&!.,(5 F-(.a'"-a QTra$! c9000Ca%,)-'! M!)a)-'! c900C,ba .-br# c?09000Mar(-'- c?29000Mar$ar-(a c?29000

F,#'(#9 Ca78 La E&(a)-1'

9299?92 Barba)!aK& R#&(a,ra'(# Cr#a*

Barba)!aK& R#&(a,ra'(# Cr#a*5 ),#'(a )!' ,' .!)a. "# <r#a a%r!4-*a"a (r#& *(&

"# a')! )!' *(& "# .ar$!5 !7r#)# .!& &#r-)-!& "# bar / r#&(a,ra'(# %,#&(! +,#

"#'(r! "# &, !rar-! "# 7,')-!'a*-#'(! !7r#)# "#&a/,'!&5 a.*,#r;!& / %arr-..a"a&9

E' &, -'(#r-!r &# #'),#'(ra ,'a '##ra5 )!)-'a / !r'! %-;;#r!5 ,'a barra "#

%r#%ara)-1' / "-&(r-b,)-1' "# .!& )1)(#.#&5 (-#'# )a%a)-"a" %ara a(#'"#r

%#r&!'a& "#b-"! a +,# ),#'(a )!' &-#(# *#&a& "!b.#& "# ),a(r! %,#&(!& / !)!

*#&a& &#')-..a& "# "!& %,#&(!&9 Para .a a(#')-1' "#. ).-#'(# ),#'(a )!' "!&

*#&#r!& / ,' bar*a'9 La 7!r*a "# %a$! &# r#a.-;a #' #7#)(-!5 .a "-&(r-b,)-1' &#

r#a.-;a "# 7!r*a "-r#)(a a. )!'&,*-"!r #' #. %,'(! "# #'(a / '! #4-&(#' &#r-)-!&

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a"-)-!'a.#& "-7#r#'(#& a .!& -"#!& %r!/#)(a"!& #' (#.#-&!r / a. &#r-)-! "#

R#&(a,ra'(#9

 A)(,a.*#'(# .!& %,'(!& "# V#'(a &!' #' .!& a.r#"#"!r#& "#. C#'(r! C!*#r)-a.C-,"a" Sa.-(r# Q;!'a !))-"#'(# / #' .a& )#r)a':a& a. C#'(r! C!*#r)-a. A'"-'!

Q;!'a '!r(#9 La -'7!r*a)-1' "# .!& %r!",)(!& / %r#)-!& !7r#)-"!& &# !b(,!

"-r#)(a*#'(# "# .a )ar(a5 "#b-"! a +,# #' )a"a *#&a a/ ,'a "# #..a& %ara *a/!r 

)!*!"-"a" "#. ).-#'(#9

Tab.a ?09 Pr!",)(!& / Pr#)-!& "# Barba)!aK& R#&(a,ra'(# Cr#a*

#RODCTO #RECIO(re-e1t3.i1#er-o13

#RECIO */2bote3

C#r#;a Na)-!'a. QC!&(#=a5 $,-.a5 $,-.a L-$(5 C.,b C!.!*b-a / Braa

c900

^ L-(r! "# C#r#;a Na)-!'a. c9000C#r#;a I*%!r(a"a QC!r!'a5 H#-'##' c9000

 A$,ar"-#'(# c9000 c9000R!' QD!*#)+ c9000 c9000R!' QSa'(a F#5 Tr#& E&+,-'a& c69000 c09000R!' Ba)ar": L-*1' c9000 c09000T#+,-.a QJ!&8 C,#r! c9000 c09000Ba-.#/K& c9000 c609000

V-'! D,b!'#( c9000 c609000V!"a QAb&!.,(5 F-(.a'"-a c9000 c609000-&#/ B,)a'aK& &#..! '#$r! c?9000 c?209000Ca%,)-'! 3 M!)a)-'! c900Cara-..! QC1)(#. c9000P-=a C!.a"a QC1)(#. c?09000C,ba .-br# QC1)(#. c?09000M!-(! C,ba'! QC1)(#. c?09000a*-a;- c?09000Mar(-'- QC1)(#. c?29000R,&! '#$r! QC1)(#. c?29000Mar$ar-(a QC1)(#. c?29000

Ma'a(a' QC1)(#. c?9000Parr-..a"a& Q2 P#r&!'a& c?9000F,#'(#9 Barba)!aK& R#&(a,ra'(# Cr#a*5 &#"# C-,"a" Sa.-(r#

9299?9 Ca78 R!*#!

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Ca78 R!*#! &# #'),#'(ra ,b-)a"! a "!& ),a"ra& "# Ca78 .a #&(a)-1' /

Barba)!aK& r#&(a,ra'(# )r#a*5 ),#'(a )!' ,' <r#a a%r!4-*a"a "# *(& "# a')!

%!r *(& "# .ar$!9 A &,& a.r#"#"!r#& #4-&(#' &#-& #&(ab.#)-*-#'(!& Bar#& +,#

!7r#)#' !(r! (-%! "# a)(--"a" a .!& ).-#'(#& )!*! %-&(a& "# ba-.#9

C,#'(a )!' 20 *#&a& &#')-..a& "# "!& %,#&(!& )a"a ,'a5 ,'a '##ra / ,'a barra

%ara 6 &-..a&9 S!.! (-#'# "!& #*%.#a"!&5 #. bar*a' +,# a &, #; r#a.-;a .a&

7,')-!'#& "# *#&#r! / )a#r! / ,' *#&#r! a"-)-!'a.9 La 7!r*a "# %a$! #& #'

#7#)(-! / (ar#(a "# )r8"-(! VISA9 C,#'(a )!' &!.! ,' %,'(! "# #'(a #' C-,"a"

Sa.-(r#9 L!& %r!",)(!& !7r#)-"!& &!' r#.a)-!'a"!& '-)a*#'(# )!' .a& b#b-"a&5 #'

.a a)(,a.-"a" '! ),#'(a )!' %r!",)(!& a.-*#'(-)-!&9

Tab.a ??9 Pr!",)(!& / Pr#)-!& "# Ca78 R!*#!

#RODCTO#RECIO

(re-e1t3.i1#er-o13

#RECIO */2bote3

C#r#;a Na)-!'a. QC!&(#=a5 $,-.a5 $,-.a L-$(5 C.,b C!.!*b-a / Braa

c29000

C#r#;a I*%!r(a"a QC!r!'a5 H#-'##' c9000Ca%,)-'! Q)!' .-)!r c9000Ca%,)-'! c9000V-'! Ca.-#'(# c9000 c29000-&#/ B,)a'aK& c?9000 c09000T#+,-.a QJ!&8 C,#r! c09000Mar$ar-(a c9000M!-(! c9000C,ba .-br# c900Ca78 ),ba'! c9000T!* )!..-'& c9000T!r'a"! A;,. c?09000Cab#;a "# Jaba.: c?9000

 A.#4a'"#r c9000V!"a QS*-r'!7( c9000

F,#'(# Ca78 R!*#!

92992 Cara)(#r:&(-)a& "# .a C!*%#(#')-a

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Para )a"a ,'! "# .!& bar#& -"#'(-7-)a"!& )!*! )!*%#(#')-a "-r#)(a &# a'a.-;ar<'

.a& ),a(r! ba&#& "# .a *#;).a "# *ar#(-'$ %r!",)(!5 "-&(r-b,)-1'5 %r#)-! /

%r!*!)-1'5 "#b-"! a +,# #&(!& #.#*#'(!& &!' .a ba&# "# .a &a(-&7a))-1' "#.

*#r)a"! *#(a?69 A )!'(-',a)-1'5 &# %r#&#'(a #. a'<.-&-& "# .a )!*%#(#')-a5r#&%#)(! a #&(a& ar-ab.#&

929929? Pr!",)(!

E. Pr!",)(! !7r#)-"! #' )a"a ,'! "# #&(!& #&(ab.#)-*-#'(!&5 %r#&#'(a $ra'"#&

&-*-.-(,"#&5 #' ),a'(! a .a& *ar)a& +,# ,(-.-;a' %ara r#a.-;ar .!& ',#!& %r!",)(!&

+,# !7r#)#' a. )!'&,*-"!r5 .a& "-7#r#')-a& *<& '!(!r-a& #' #. %r!",)(!5 &##'),#'(ra' #' #. "-&#=! "#. #'a&# / .a %r#&#'(a)-1' +,# ,(-.-;a' %ara #'(r#$ar.!

a. )!'&,*-"!r 7-'a.9

N! &# %r#&#'(a' '!#"a"#& #' .a )r#a)-1' "# %r!",)(!& -''!a"!r#& / "#

&#r-)-!& a"-)-!'a.#& +,# )!*%.#*#'(#' .a "-#r&-1' +,# b,&)a #. )!'&,*-"!r9

Barba)!aK& R#&(a,ra'(# Cr#a*5 %!&## ,'a $ra' #'(aa 7r#'(# a .a )!*%#(#')-a

&#.#))-!'a"a5 "#b-"! a +,# #& #. '-)! #&(ab.#)-*-#'(! +,# !7r#)# %r!",)(!&

a.-*#'(-)-!& / abar)a ,' *a/!r !rar-! "# 7,')-!'a*-#'(!9

9299292 Pr!*!)-1'

D#b-"! a +,# .a %r!*!)-1' #& .a 7!r*a "# )!*,'-)ar5 -'7!r*ar5 %#r&,a"-r /

r#)!r"ar a .!& )!*%ra"!r#& %!(#')-a.#& "# ,' %r!",)(!5 )!' #. !b#(! "# -'7.,-r #'

&, !%-'-1' "# )!*%ra5 Ca78 R!*#! %r!*!)-!'a #. #&(ab.#)-*-#'(! a (ra8& "# ,'a

%#r&!'a +,# &# #'),#'(ra a .!& a.r#"#"!r#& "#. .,$ar / +,# br-'"a -'7!r*a)-1'&!br# .!& %r!",)(!&5 .!& %r#)-!& / !7#r(a& +,# &# br-'"a'5 )!' #. 7-' "# a(ra#r *<&

)!'&,*-"!r#& a. '#$!)-! / "# #&(a 7!r*a -')r#*#'(ar .a "#*a'"a9

16O+ /". PERREAULT !"##"$% D. , M/ CARTHY E. J*)0%*. P. 191

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Barba)!aK& R#&(a,ra'(# Cr#a*5 ,(-.-;a )!*! #&(ra(#$-a .a %r#&#'(a)-1' "# .!&

%r!",)(!& / &#r-)-!& #' .a )ar(a +,# &# #'),#'(ra #' )a"a ,'a "# .a& *#&a& "#

#&(ab.#)-*-#'(!5 %,#&(! +,# #& a..: "!'"# &# "#&)r-b# #. %r!",)(! / .a %r!*!)-1'

#' .!& %r#)-!& &#$' #. !rar-! QHa%%/ H!,r "# )a"a ,'! "# #..!&9

E' ),a'(! a. Ca78 La E&(a)-1'5 '! &# "#(#)(a ).ara*#'(# '-'$,'a #&(ra(#$-a "#

%r!*!)-1' "#. #&(ab.#)-*-#'(!5 '- "# .!& %r!",)(!& !7r#)-"!&9

929929 Pr#)-!

E. %r#)-! #& ,' 7a)(!r &-$'-7-)a(-! #' .a #)!'!*:a / #' .a *#'(# "#. )!'&,*-"!r5

"#b-"! a +,# -'7.,/# #' .!& -'$r#&!& / ,(-.-"a"#& "# .a #*%r#&a9 E& -'"-&%#'&ab.#5

)!'!)#r .a #&(ra(#$-a "# %r#)-!& +,# &# ,(-.-;ar< #' )a"a ,'a "# .a& #(a%a& "#.

)-).! "# -"a "#. '#$!)-!9

U'a #&(ra(#$-a a (#'#r #' ),#'(a #' .a 7-a)-1' "# .!& %r#)-!&5 #& .a 7!r*a )!*! &#

a"+,-#r# #. %r!",)(! a (ra8& "#. )a'a. "# "-&(r-b,)-1' &#.#))-!'a"!5 %,#&(! +,#

)!*%ra'"! a *a/!r-&(a& &# r#",)# #. '*#r! "# -'(#r*#"-ar-!& / %!r #'"# #.

%r#)-! !7r#)-"! a. )!'&,*-"!r9

D# .!& #&(ab.#)-*-#'(!& &#.#))-!'a"!& )!*! )!*%#(#')-a "-r#)(a5 &# '!(a

).ara*#'(# ,'a #&(ra(#$-a -&-b.# )!' #. ).-#'(#5 #' ),a'(! a .a b#b-"a "# *a/!r 

)!'&,*! +,# #& .a )#r#;a5 #&(# %r!",)(! (-#'# ,' -')r#*#'(! "# c00 "# ,##&

a &<ba"! #' #. !rar-! "#&%,8& "# .a& %9*9 Ca78 R!*#!5 %r#&#'(a #'(aa #' #.

%r#)-! "# .a )#r#;a5 "#b-"! a +,# &, a.r#"#"!r &# *a'#a ,' #&(<'"ar "# %r#)-!&

%ara #&(a b#b-"a5 $#'#ra'"! "# #&(a 7!r*a ,'a a.-a';a #&(ra(8$-)a +,# %#r*-(#a(ra#r ).-#'(#& %!r %r#)-!& *<& ba!&9

929929 D-&(r-b,)-1'

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La "-&(r-b,)-1' #' #&(# (-%! "# #&(ab.#)-*-#'(!& #& "-r#)(a5 "#b-"! a +,# #. (-%! "#

'#$!)-! #& "# "#(a..-&(a& -'"#%#'"-#'(#& %,#&(! +,# '! !%#ra' )!*! %ar(# "# ,'a

#*%r#&a "#(a..-&(a *<& $ra'"#9

La b#b-"a a.)!1.-)a "# *a/!r )!'&,*! #' .!& Ca78 Bar &#.#))-!'a"!& #' .a

-'#&(-$a)-1' #& .a )#r#;a5 %!r .! (a'(! #&(< #& a"+,-r-"a a. %r!##"!r a (ra8& "#

"#%1&-(!& ! "#. )arr! r#%ar(-"!r9

La "-&(r-b,)-1' &# r#a.-;a a (ra8& "#. %#"-"! +,# r#a.-;a #. ).-#'(#5 &#$' .a )ar(a

+,# r#.a)-!'a .!& "-7#r#'(#& %r!",)(!& +,# &# #'),#'(ra' #' #. #&(ab.#)-*-#'(!5

.,#$! "#. %#"-"! &# r#a.-;a .a #'(r#$a -'*#"-a(a "#. %r!",)(! 7-'a. a. )!'&,*-"!r9

929 M#;).a "# *ar#(-'$

9299? N!*br# C!*#r)-a.

E. '!*br# "# (!"! #&(ab.#)-*-#'(! (-#'# )!*! 7-'a.-"a" -"#'(-7-)ar #. b-#' /1

&#r-)-! +,# &# !7r#)#5 .!$ra'"! ,'a "-7#r#')-a)-1' "# .!& )!*%#(-"!r#& #' .a

*#'(# "#. )!'&,*-"!r9 Para &#.#))-!'ar #. '!*br# "#. #&(ab.#)-*-#'(!5 &# "#b#

(#'#r #' ),#'(a +,# &#a )!r(! / ..a*a(-! %ara .!$rar .a r#)!r"a)-1' "# .!&

).-#'(#&9

E' .a %r#&#'(# -'#&(-$a)-1' #. '!*br# &#.#))-!'a"! %ara #. Ca78 Bar )!'

-"#'(-"a" )!.!*b-a'a #& NESTRA TIERRA "#b-"! a +,# )!' #&(# '!*br# &#

a)# r#7#r#')-a a .!& a&%#)(!& (:%-)!&5 .,$ar#& (,r:&(-)!& / %#r&!'a#& 7a*!&!& "#

',#&(r! %a:& C!.!*b-a9

9299?9? E&.!$a'

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E. #&.!$a' "#. #&(ab.#)-*-#'(! #& ,'a #rra*-#'(a %,b.-)-(ar-a5 +,# %#r*-(# "ar a

)!'!)#r ,'a )ara)(#r:&(-)a #&%#):7-)a "# .a #*%r#&a +,# #&(a "-r#)(a*#'(#

r#.a)-!'a"a )!' #. '!*br#9

E. #&.!$a' "#. Ca78 Bar NUESTRA TIERRA #& %De "olombia para el &undo' 5

%,#&(! +,# .!& -'#&(-$a"!r#& %r#(#'"#*!& )!' #&(a -"#a "# '#$!)-! )a*b-ar .a

-*a$#' '#$a(-a +,# (-#'#' .!& )!*%a(r-!(a& / #4(ra'#r!& "#. %a:& #' #. ),a.

--*!&9

92992 Pr!",)(!

E. %r!",)(! #' #. Ca78 Bar NUESTRA TIERRA5 &# ).a&-7-)a )!*! -'(a'$-b.# #'

),a'(! a. &#r-)-! !7r#)-"! "#'(r! "#. #&(ab.#)-*-#'(! / (a'$-b.# #' .! r#7#r#'(# a

.!& a.-*#'(!& / b#b-"a&9

E. "-&#=! "#. %r!",)(! %,#"# 7a!r#)#r a. #&(ab.#)-*-#'(! )!' ,'a #'(aa

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62

69 ESTDIO AMBIENTAL

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E. )!'(r!. "# !.!r#& &# r#a.-;a %!r *#"-! "# ,' #4(ra)(!r "# !.!r#&5 )!' #. 7-' "# '!

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a.r#"#"!r#&9

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9 ESTDIO T;CNICO

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9? TAMAO DEL PROYECTO

9?9? Fa)(!r#& )!'"-)-!'a'(#& "#. %r!/#)(!

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La *a+,-'ar-a / #+,-%! '#)#&ar-! %ara "#&arr!..ar #&(# %r!/#)(!5 '! r#+,-#r# "#

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! (ra'&-(a' %!r C-,"a" Sa.-(r#5 "#b-"! a +,# $ra)-a& a &,& #&(-.!& "# -"a5 #&

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)!'(ra .a %ar#" a.r#"#"!r "# .a (ar-*a5 %ara (#'#r ,'a *a/!r )!*!"-"a" / ,'

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92 INGENIERIA DEL PROYECTO

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%r!)#"# a r#a.-;ar .a r#&%#)(-a .-*%-#;a "# .a *#&a9

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L!& "-a$ra*a& "# F.,! %#r*-(#' )!'!)#r a. "#(a..# .a& a)(--"a"#& '#)#&ar-a&

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/ &#r-r #. )1)(#. %ara &#r #'(r#$a"! a. ).-#'(#9 E&(# "-a$ra*a "# 7.,!5 '! *a'#a

#&(,"-! "# (-#*%!& "#b-"! a +,# a.$,'a& "# .a& !%#ra)-!'#& "#&)r-(a& #' #.

#&+,#*a5 '! &# ..#a' a )ab! #. *-&*! ":a9

Tab.a ?29 D-a$ra*a "# F.,! %ara .a #.ab!ra)-1' "# )1)(#.#&

DIAGRAMA DE FL$O #ARAEL #ROCESO DE#RODCCION DE

COCTELES

SIMBOLOG'A

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ACTI%IDAD SIMBOLOGIA DESCRI#ICION DE LA ACTI%IDAD? R#)#%)-1' "# .-)!r#&2 I'&%#))-1' "# .a Ma(#r-a Pr-*a Tra'&%!r(# "# .a M9P9 a .a b!"#$a A.*#'a*-#'(! "# .a Ma(#r-a Pr-*a Tra'&%!r(# "# .a M9P9 a .a barra6 A.-&(a*-#'(! "# .a )r-&(a.#r-a A.-&(a*-#'(! "# .a "#)!ra)-1' D#)!ra"! "# .a )r-&(a.#r-a A.-&(a*-#'(! "# -*%.#*#'(!& Q*a+,-'ar-a

?0 M#;).a "# .-)!r#&?? E&%#ra

?2 I'&%#))-1' "# .a *#;).a !b(#'-"a? S#r-r #. )1)(#. #' .a )r-&(a.#r-a

F,#'(# I'#&(-$a"!r#&

92992 E.ab!ra)-1' "# a.-*#'(!& /1 a)!*%a=a*-#'(!&

E. D-a$ra*a "# F.,! %ara .a #.ab!ra)-1' "# a.-*#'(!& %#r*-(# )!'!)#r #.

%r!)#"-*-#'(! "#&"# .a r#)#%)-1' / #. *a'#! "# .a *a(#r-a %r-*a5 a&(a .!$rar #.

%r!",)(!& 7-'a.5 &#a #. )a&! "# a.-*#'(!& /1 a)!*%a=a*-#'(!&9 E& -*%!r(a'(#

*#')-!'ar +,# #. "-a$ra*a "# 7.,! #& $#'8r-)! / +,# (!"!& .!& %r!",)(!&

a.-*#'(-)-!& !7r#)-"!& '! (-#'#' #. *-&*! %r!)#&! / (-#*%! "# %r!",))-1'9

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Tab.a ?9 D-a$ra*a "# F.,! %ara .a #.ab!ra)-1' "# a.-*#'(!&

DIAGRAMA DE FL$O #ARAEL #ROCESO DE

#RODCCION DE ALIMENTOS =/" ACOM#A&AMIENTOS

SIMBOLOG'A

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ACTI%IDAD SIMBOLOGIA DESCRI#ICION DE LA ACTI%IDAD

? R#)#%)-1' "# .a Ma(#r-a Pr-*a2 I'&%#))-1' "# .a Ma(#r-a Pr-*a Tra'&%!r(# "# .a M9P9 a .a b!"#$a A.*#'a*-#'(! "# .a Ma(#r-a Pr-*a

Tra'&%!r(# "# .a M9P9 a .a )!)-'a6 P-)ar -'$r#"-#'(#& M#;).ar -'$r#"-#'(#&

I'&%#))-1' "# .a *#;).a !b(#'-"a C!))-1' "# .!& a.-*#'(!&

?0 E&%#ra?? A.-&(a*-#'(! "# .a "#)!ra)-1'?2 D#)!ra"! "# .a a-..a? S#r-r  

F,#'(# I'#&(-$a"!r#&

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E. #&(,"-! "# (-#*%!& / *!-*-#'(!& #& .a #rra*-#'(a +,# %#r*-(# )!'!)#r #.

(-#*%! (!(a. "# ,' %r!)#&! "#(#r*-'a"!9 E' #&(# )a&! #. (-#*%! +,# %#r*a'#)# #.

).-#'(# #' #. #&(ab.#)-*-#'(! #& "# *-',(!&9 E. "-a$ra*a %r#&#'(a"! a

)!'(-',a)-1' *,#&(ra )!*! (-#*%!& r#.#a'(#&5 .!& r#a.-;a"!& %!r .!& #*%.#a"!&

"#. #&(ab.#)-*-#'(!5 %,#&(! +,# ,' ).-#'(# %,#"# )!'&,*-r *<& "# ,' %r!",)(!5

%!r .! (a'(! %ara #. %r#&#'(# )a&! &# #&(-*a ,' (-#*%! "# 0 *-',(!& %ara

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ESTDIO DE TIEM#OS = MO%IMIENTOS

DIAGRAMA DE FL$O #ARA EL #ROCESO DE ATENCION ALCLIENTE

SIMBOLOG'A TIEM#OS

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ACTI%IDADTIEM#O ENMINTOS

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9 ESTDIO ADMINISTRATI%O

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S#r r#)!'!)-"!& %ara #. a=! 20?05 )!*! .a )!*%a=:a "# *a/!r %!&-)-!'a*-#'(!

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/ r#.a)-!'#& )!*#r)-a.#& )!' ',#&(r!& ).-#'(#& / %r!##"!r#&5 )!' #. 7-' "#

%r!*!#r ,' a*b-#'(# "-$'! / ,&(! #' #. a*b-#'(# -'(#r'! / #4(#r'! "# .a

)!*%a=:a9

• Ca.-"a" R#a.-;ar #7-)a; / #7-)-#'(#*#'(# )a"a ,'a "# .a& .ab!r#& +,# %#r*-(#'

.a %.#'a &a(-&7a))-1' "#. ).-#'(#9

9?9 P!.:(-)a "# Ca.-"a"

N,#&(r! )!*%r!*-&! 7,'"a*#'(a. #& !7r#)#r %r!",)(!& / &#r-)-!& +,# &,%#r#' .a&#4%#)(a(-a& "# ',#&(r!& ).-#'(#&5 %ara "# #&(a 7!r*a $#'#rar r#'(ab-.-"a"5

b-#'#&(ar a ',#&(r!& #*%.#a"!& / r#&%#(! a. *#"-! a*b-#'(#5 (rabaa'"! &-#*%r#

ba! .a& '!r*a& 8(-)a& / "# *#!ra )!'(-',a9

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9?9 D-r#))-!'a*-#'(! E&(ra(8$-)!

E. "-r#))-!'a*-#'(! #&(ra(8$-)! &-r# "# *ar)! "# r#7#r#')-a %ara #. a'<.-&-& "# .a

&-(,a)-1' a)(,a. "# .a )!*%a=:a (a'(! -'(#r'a*#'(# )!*! 7r#'(# a &, #'(!r'!2?9

P!r .! (a'(!5 #& -'"-&%#'&ab.# !b(#'#r / %r!)#&ar -'7!r*a)-1' &!br# #. #'(!r'! )!'

#. 7-' "# -"#'(-7-)ar !%!r(,'-"a"#& / a*#'a;a&5 a&: )!*! .a& 7!r(a.#;a& /

"#b-.-"a"#& +,# "#(#r*-'a' .a& )!'"-)-!'#& -'(#r'a& "# .a !r$a'-;a)-1'9

P!r .! (a'(!5 .a *#!r 7!r*a "# a.)a';ar .a& *#(a& %r!%,#&(a& %!r .a !r$a'-;a)-1'

#& a (ra8& "#. )!'(-'! a'<.-&-& a. -'(#r-!r "# .a )!*%a=:a / "#. *#"-! #4(#r'!5

%,#&(! +,# &# %r#&#'(a' %!&-b.#& )a*b-!& +,# a.(#ra' .a &-(,a)-1' a)(,a. / +,#-*%-"#' #. ),*%.-*-#'(! "# .! %.a'#a"!9 E. "-a$'1&(-)! -'(#r'! / #4(#r'! &#

#'),#'(ra #' #. QA'#4! D9

9?96 Ma(r-; P#/#a

La *a(r-; "# .a %!&-)-1' #&(ra(8$-)a / .a #a.,a)-1' "# .a a))-1' QPEYEA5 #& ,'

-'&(r,*#'(! -*%!r(a'(# %ara .a a"#),a)-1' "# .a& #&(ra(#$-a& "# .a !r$a'-;a)-1'9

S, *ar)! "# ),a(r! ),a"ra'(#& -'"-)a &- ,'a #&(ra(#$-a #& a$r#&-a5 )!'&#ra"!ra5

"#7#'&-a ! )!*%#(-(-a #& .a *<& a"#),a"a %ara .a #*%r#&a9 L!& ##& "# .a

*a(r-; PEYEA r#%r#&#'(a' "!& "-*#'&-!'#& -'(#r'a& 7,#r;a 7-'a')-#ra QFF /

#'(aa )!*%#(-(-a QVC / "!& "-*#'&-!'#& #4(#r'a& #&(ab-.-"a" "#. a*b-#'(#

QEA / 7,#r;a "# .a -'",&(r-a QFI9

 A )!'(-',a)-1' &# %r#&#'(a' .a& ar-ab.#& "# )a"a ,'! "# .!& ),a(r! ),a"ra'(#&

+,# -'(#r-#'#' #' .a *a(r-; PEYEA %ara #. Ca78 Bar N,#&(ra T-#rra5 )!' &,r#&%#)(-! a.!r ',*8r-)! "# d? Q%#!r a d6 Q*#!r %ara .a& "-*#'&-!'#& FF / FI9

Y "# 3? Q*#!r a 36 Q%#!r %ara .a& "-*#'&-!'#& VC / EA9 A"-)-!'a.*#'(#5 &#

%r#&#'(a .a )a.-7-)a)-1' %r!*#"-! "# )a"a ),a"ra'(#9

2?SERNA GOMEZ5 H,*b#r(!9 G#r#')-a E&(ra(8$-)a9 S8%(-*a #"-)-1'9 P92

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Tab.a ?69 Ma(r-; PEYEA

#OSICI"N ESTRAT;GICAINTERNA

#OSICI"N ESTRAT;GICAE!TERNA

(uerza financiera (FF) )stabilidad del Ambiente (EA)

F<)-. a))#&! a )a%-(a. 6 A.-a';a& #&(ra(8$-)a& 32

Ca%a)-"a" "# #'"#,"a*-#'(! I')r#*#'(! "#. :'"-)#"#.-'),#')-a.

3

 A,*#'(! "# .-+,-"#; N,#!& )!*%#(-"!r#& 3?

Ma'(#'#r 7.,!& "# #7#)(-!%!&-(-!&

Pr#)-!& "# .a )!*%#(#')-a 3

R#.a)-!'#& )r#"-(-)-a& )!' .!&%r!##"!r#&

R#&-&(#')-a a. )a*b-!(#)'!.1$-)!

3

 A.(a r!(a)-1' "# -'#'(ar-!& Cr#a)-1' "# ',#!&-*%,#&(!&

32

Ca.-7-)a)-1' %r!*#"-! "# ,'! a)-')!

8@ Ca.-7-)a)-1' %r!*#"-! "# ,'!a )-')!

2@

*entaja "ompetitiva (VC) (uerza de la +ndustria (FI)

I*a$#' C!r%!ra(-a 3? R!(a)-1' "# %#r&!'a. 2

Ca.-"a" "#. %r!",)(! 3? A.(a %ar(-)-%a)-1' #' #.*#r)a"!

Va.!r a$r#$a"! "#. &#r-)-! 3? R#&%!'&ab-.-"a" &!)-a. Ma'! "# !bra )a.-7-)a"a 3 E&(ab-.-"a" #)!'1*-)a

E)!'!*:a& "# E&)a.a 3 D#&arr!..! "# %r!",)(!&',#!&

C!')#'(ra)-1' "# )!'&,*-"!r#& 32 A%!/! "# #'(-"a"#& #&(a(a.#&57,'"a)-!'#& / !r$a'-;a)-!'#&

?

Ca.-7-)a)-1' %r!*#"-! "# ,'! a)-')!

*@ Ca.-7-)a)-1' %r!*#"-! "# ,'!a )-')!

<>

F,#'(# I'#&(-$a"!r#&

La *a(r-; PEYEA5 &# r#%r#&#'(a #' ,' %.a'! )ar(#&-a'! )!' &,& r#&%#)(-!& ##&

X / Y9 D!'"# &#$' #. r#&,.(a"! "# .!& ),a"ra'(#& %!"#*!& "#(#r*-'ar .a

#&(ra(#$-a9 D!'"# #' #. ## "# .a& X &# #'),#'(ra' .a F,#r;a "# .a I'",&(r-a / .a

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V#'(aa C!*%#(-(-a / #' #. ## "# .a& Y .a F,#r;a F-'a')-#ra / .a E&(ab-.-"a" "#.

 A*b-#'(#9

F-$,ra 29 Ma(r-; PEYEAFF

CONSER%ADORA AGRESI%A 

>

8

<

2

*

%C > 8 < 2 * * 2 < 8 >

*

2

<

8

>

DEFENSI%A COM#ETITI%AEA

FI

E. r#&,.(a"! "#. ## X #& ?5 / "#. ## Y #& 2509 P!r .! (a'(!5 #. Ca78 Bar N,#&(ra

T-#rra "#b# *a'(#'#r #&(ra(#$-a& "# (-%! a$r#&-! %ara 7!r(a.#)#r .a F,#r;aF-'a')-#ra / .a F,#r;a "# .a I'",&(r-a9

9?9 A'<.-&-& DOFA

E. a'<.-&-& DOFA r#'# .!& a&%#)(!& ).a# "#. #'(!r'! "# ,'a a)(--"a"

#*%r#&ar-a. / "# .a )a%a)-"a" #&(ra(8$-)a "# ,'a !r$a'-;a)-1'9 E. %#r7-. "#

)a%a)-"a" -'(#r'a "# .a !r$a'-;a)-1' r#+,-#r# #. a'<.-&-& "# .a )a%a)-"a" "-r#)(-a5

)!*%#(-(-a5 7-'a')-#ra5 (8)'-)a ! (#)'!.1$-)a / "# (a.#'(! ,*a'!5 #' ),a'(! a.

%#r7-. +,# a$r,%a #. #'(!r'! #' #. +,# &# "#&#',#.# .a )!*%a=:a #& '#)#&ar-!

-'#&(-$ar &!br# 7a)(!r#& (#)'!.1$-)!&5 #)!'1*-)!&5 %!.:(-)!&5 $#!$r<7-)!&5

&!)-a.#& / )!*%#(-(-!&9

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Tab.a ?9 Ma(r-; DOFA

INTERNO

FORTALEAS DEBILIDADES

? I"#'(-"a" "#7-'-"a +,# %#r*-(#*a'#ar ,'a -*a$#' )!r%!ra(-a9

2 Ma'#! "# 1r"#'#& "# %#"-"!5 +,#..#a a ,' &-&(#*a "# )!'(r!. "#-'#'(ar-!&9

Ca%a)-"a" #' -''!a)-1' #' ),a'(!a .!& %r!",)(!& / &#r-)-!& !7r#)-"!&#' .a )!*%#(#')-a "#. &#)(!r9

Ma'#! "# #&(ra(#$-a& "# *!(-a)-1'+,# -')r#*#'(#' #. &#'(-"! "#%#r(#'#')-a "# .!& )!.ab!ra"!r#&9

F<)-. a))#&! a .!& %r!##"!r#& +,#%#r*-(# "-&%!'-b-.-"a" "# -'&,*!& #')!r(! (-#*%!9

6 E. &#)(!r "# C-,"a" Sa.-(r# #& *,/(ra'&-(a"! %!r $#'(# !#'5 ##),(-a/ .!& r#&-"#'(#& "# .a ;!'a /a.r#"#"!r#&9

A))#&! a !r$a'-&*!& %r-a"!&5 )!'#. 7-' "# a(ra#r a .!& (,r-&(a& +,#-&-(a' B!$!(< /1 C!.!*b-a5a%r!#)a'"! .a #&(r,)(,ra )!'-"#'(-"a" )!.!*b-a'a9

E'(r#$ar a. ).-#'(# .a )ar(a )!' .!&%r!",)(!& / #. )r!'!$ra*a "# .a&a)(--"a"#& +,# &# %r#&#'(ar<'",ra'(# #. *#&9

Ca%a)-"a" "# r#a.-;ar a)(--"a"#& "#a),#r"! )!' .a "#*a'"a ):).-)a9

?0 R#(#'#r (a.#'(! ,*a'! )a%a)-(a"!%!r #. SENA / )!' %!)a #4%#r-#')-a/ "# #&(a 7!r*a r#",)-r .!& $a&(!&

.ab!ra.#&?? E. Ca78 Bar &# *a'#a ba! .a 7-$,ra

"# P/*# )!' #. 7-' "# r#",)-r .!&(r-b,(!& +,# &# %a$a' a. $!b-#r'!9

a C#'(ra.-;a)-1' "#. %!"#r / a,(!r-"a""#b-"! a +,# #& ,'a #*%r#&a%#+,#=a9

b S# %,#"#' %r#&#'(ar ),#..!& "#b!(#..a #' #. %r!)#&! "# %r#&(a)-1'"#. &#r-)-! a. ).-#'(#5 "#b-"! a +,#&!.! &# (-#'# ,' )!)-'#r! / ,'bar*a'9

) N! &# a%r!#)a' .a& #)!'!*:a& "##&)a.a5 "#b-"! a +,# '! #& %!&-b.#*a'#ar $ra'"#& !.*#'#& "#%r!",)(!& %r#)#"#r!& )!' .!&%r!##"!r#&9

" La a,&#')-a "# %r!$ra*a& %!&(3#'(a5 '! "#a' )!'!)#r &- &#a.)a';1 .a %.#'a &a(-&7a))-1' "#.).-#'(#9

# D#b-"! a. !b#(! &!)-a. "#. Ca78 Bar5.!& (rabaa"!r#& %,#"#' )!' #. %a&!"#. (-#*%! $#'#rar -')!'7!r*-"a" #'),a'(! a .a& )!'"-)-!'#& .ab!ra.#&r#.a)-!'a"a& )!' !rar-! / &a.ar-!9

7 N! (#'#r .a &,7-)-#'(# )#r)a':a #'),a'(! a ,b-)a)-1' )!' .a)!*%#(#')-a5 %ara r#a.-;ar a.-a';a&+,# )!'(r-b,/a' a. b-#'#&(ar "#.).-#'(# / "# #&(a 7!r*a r#",)-r .!&)!&(!&9

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E!TERNO

O#ORTNIDADES AMENAAS

?Ca%a)-"a" %ara a"+,-r-r %r8&(a*!&)!' 7<)-. a))#&! %ara %#+,#=a&#*%r#&a&9

2La r#7!r*a .ab!rar br-'"a a .a&#*%r#&a& ',#a& !%)-!'#& %ara)!'(ra(ar %#r&!'a. )a.-7-)a"! /7.#4-b-.-;ar .a& )!'"-)-!'#& "# &a.ar-! /

 !r'a"a .ab!ra.9P!"#r &#$,-r )!'(r-b,/#'"! a baar #.

:'"-)# "# "#&#*%.#! #' #. %a:&9Sa)ar %r!#)! "# .!& ',#!&

-'&,*!& +,# !7r#)#' .!& %r!##"!r#&%ara %!"#r *#!rar .a )a.-"a" #' .!&%r!",)(!& (#r*-'a"!&9

E. )r#)-*-#'(! "# .a #)!'!*:a / "#.!& -'$r#&!& "# .a &!)-#"a"5 %#r*-(#+,# .a& %#r&!'a& "#&(-'#' *a/!r %ar(# "# &,& -'$r#&!& a.#&%ar)-*-#'(!9

a E. *#r)a"! 7-'a')-#r! '! !7r#)#(a&a& baa& %ara .!& %r8&(a*!& "#.-br# -'#r&-1'9

b La )r#a)-1' "# ',#!& -*%,#&(!& '!%#r*-(# "#&(-'ar *a/!r )a%-(a. a(#)'!.!$:a& ! %#r&!'a. *a&)a%a)-(a"!9

) D#b-"! a +,# '! #& ,'a!r$a'-;a)-1' "# b-#'#&(ar &!)-a.5 '!&# (-#'# a%!/! "# '-'$,'a #'(-"a"#&(a(a. ! 7,'"a)-!'#&9

" E. a,*#'(! "#. :'"-)# "#.-'),#')-a.#' .a )-,"a" (ra# )!*!)!'&#),#')-a +,# *#'!r '*#r! "#%#r&!'a& a),"a' a #&(!& (-%!& "##&(ab.#)-*-#'(!& #' !ra& '!)(,r'a&

# N! %!"#r -*%.#*#'(ar "#*a&-a"a(#)'!.!$:a "#b-"! a +,# #. %r!)#&!%r!",)(-! r#+,-#r# "# .a *a'! "#!bra #' *<& "# ,' 09

7 D#b-"! a .a &-(,a)-1' a)(,a. "#. %a:&.a& %#r&!'a& )!'(-',a*#'(# b,&)a'

*#!rar &, )a.-"a" "# -"a %!r *#"-!"# ,' a,*#'(! "# -'$r#&!&9$ L!& ',#!& )!*%#(-"!r#& &!' ,'a

a*#'a;a "# '! #&(ar a .aa'$,ar"-a #' .!& )a*b-!& "# .a&(#'"#')-a& "#. *#r)a"!9

F,#'(# I'#&(-$a"!r#&

9?99? E&(ra(#$-a& DOFA

La #&(ra(#$-a #& .a "-r#))-1' / #. a.)a')# "# ,'a !r$a'-;a)-1'5 +,# .# %#r*-(#

)!'&#$,-r #'(aa&5 %ar(-#'"! "# .a 7!r*,.a)-1' "# )1*! a%r!#)ar .a& 7!r(a.#;a&

/ !%!r(,'-"a"#& / )!*! a(a)ar .a& "#b-.-"a"#& / a*#'a;a& a&(a .a )!'7-$,ra)-1'

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"# .!& r#),r&!& #' ,' #'(!r'! )a*b-a'(#5 %ara a)#r 7r#'(# a .a& '#)#&-"a"#& /

#4-$#')-a& "#. *#r)a"!9

Tab.a ?9 E&(ra(#$-a& FO5 FA5 DO / DA

FORTALEASESTRATEGIAS FO ESTRATEGIAS FA

• A%r!#)ar .a& #'(aa& a)(,a.#& +,##. $!b-#r'! !7r#)# a .a& #*%r#&a& +,#$#'#ra' #*%.#!5 %ara "# #&(a 7!r*a)!'&#$,-r #. *#!r (a.#'(! ,*a'!%ara .a )!*%a=:a9 Q?05

•S#.#))-!'ar a"#),a"a*#'(# a .a&#*%r#&a& +,# %r!##' .!& -'&,*!&5

%ara *#!rar )!&(!& / %r!",)(!&(#r*-'a"!&9 Q5

•R#7!r;ar / "-,.$ar .a& a)(--"a"#& +,#&# %r#&#'(a' #' #. Ca78 Bar5 )!' #. 7-'"# &#r ,'a "# .a& %r-*#ra& !%)-!'#&"# #'(r#(#'-*-#'(!9 Q5

•B,&)ar 7-'a')-a)-1' %ara %#+,#=a&#*%r#&a& / a&: )!'(rarr#&(ar .a& a.(a&(a&a& +,# !7r#)# #. *#r)a"! 7-'a')-#r!%ara .-br# -'#r&-1'9 Q??5a

•Pr#&(ar a .!& ).-#'(#& #. &#r-)-! "#%#"-r (a4- / r#a.-;ar )!'#'-!& )!'%ar+,#a"#r!& )#r)a'!&5 )!' #. 7-' "#

br-'"ar *a/!r &#$,r-"a" a .!&a.r#"#"!r#& "#. #&(ab.#)-*-#'(!9 Q5"

• A%r!#)ar .a& r#7!r*a& .ab!ra.#&5%ara *!(-ar a .!& )!.ab!ra"!r#&5br-'"<'"!.#& b#'#7-)-!& +,# .#%#r*-(#' a,*#'(ar &, )a.-"a" "# -"a957 

DEBILIDADES

ESTRATEGIAS DO ESTRATEGIAS DA

•R#a.-;ar %r!$ra*a& +,# -')#'(-#' #.(raba! #' #+,-%!5 %#r*-(-#'"! "# #&(a7!r*a )!.ab!rar #' "-7#r#'(#& <r#a& "#.a #*%r#&a5 ),a'"! &#a '#)#&ar-!%ara a.)a';ar .a %.#'a &a(-&7a))-1' "#.).-#'(#9 Qb5

•Ma'#ar %!.:(-)a& "# &a.ar-! ,&(a&5 "#a),#r"! a .! #&(ab.#)-"! %!r #.$!b-#r'! / a .a& '#)#&-"a"#& "# .!&)!.ab!ra"!r#&9 Q#52

•Pr!$ra*ar (,r'!& "# (raba!5 )!' #.

%r!%1&-(! "# *!(-ar a. #*%.#a"! )!' !r'a"a& .ab!ra.#& ,&(a&9 Q#52•R#a.-;ar a),#r"!& )!*#r)-a.#& )!' .!&

%r!##"!r#&5 +,# .# %#r*-(a' a .a!r$a'-;a)-1' !b(#'#r b#'#7-)-!&7-'a')-#r!&9 Q)5

•Br-'"ar ,'a #4)#.#'(# -*a$#' a .!&).-#'(#& %!(#')-a.#&5 )!' #. 7-' "#*!(-ar.!& / $#'#rar &#'(-"! "# .#a.(a""#&"# &, -'-)-! #' .a #*%r#&a9 Q"5$

•R#a.-;ar a.-a';a& #&(ra(8$-)a& )!' .a)!*%#(#')-a "#. &#)(!r5 )!' #. 7-' "#)!'(rarr#&(ar #. a,*#'(! "#. :'"-)#"#.-'),#')-a.9 Q75"

•Ca%a)-(ar .a *a'! "# !bra / a"+,-r-r (#)'!.!$:a +,# .# %#r*-(a !%(-*-;ar .!&%r!)#&!&9 Q#5#

•Cr#ar )!'(-',a*#'(# a)(--"a"#& +,#%#r*-(a' a(ra#r / r#(#'#r a .!& ).-#'(#&r#a.#& / %!(#')-a.#&9 Q"5$

F,#'(# I'#&(-$a"!r#&

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9?9 Ob#(-!&

L!& !b#(-!& "# .a !r$a'-;a)-1' "#b#' -'(#ra)(,ar )!' .a& #&(ra(#$-a& %ara .!$rar 

,' 1%(-*! "#&arr!..! "#. %.a' #&(ra(8$-)!5 %ara #. %.a'(#a*-#'(! "#. !b#(-!$#'#ra. / !b#(-!& #&%#):7-)!& "#. Ca78 Bar N,#&(ra T-#rra &# (-#'# #' ),#'(a .!&

r#&,.(a"!& arr!a"!& "# .a *a(r-; PEYEA / a'<.-&-& DOFA9

9?99? Ob#(-! G#'#ra.

Pr!",)-r b#b-"a& / a.-*#'(!& %ara &#r )!*#r)-a.-;a"!& #' ,' a*b-#'(# a)!$#"!r 

+,# %r!*,#a .a "-#r&-1' / #&%ar)-*-#'(! "# ',#&(r!& ).-#'(#&5 ba! #. %r-&*a "#.a *#!ra )!'(-',a / #. 7!r(a.#)-*-#'(! "# .a )!*%#(-(--"a"9

9?992 Ob#(-!& E&%#):7-)!&

L!& !b#(-!& #&%#):7-)!& "#(#r*-'a' .!& r#&,.(a"!& #&%#ra"!& / &# "#b#'

"#&arr!..ar %ara )a"a ,'a "# .a& ,'-"a"#& "# (raba! "# .a )!*%a=:a <r#a

)!*#r)-a.5 <r#a "# %r!",))-1'5 <r#a 7-'a')-#ra / <r#a a"*-'-&(ra(-a9

9?9929? Ob#(-!& C!*#r)-a.#&

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L-"#ra;$! #& .a )a%a)-"a" "# -'7.,-r &!br# .a& %#r&!'a& %ara +,# &# #&7,#r)#'

!.,'(ar-a / #'(,&-a&(a*#'(# %ara .!$rar .a& *#(a& "#. $r,%!29 U'a )ara)(#r:&(-)a

-''a(a +,# "#b# (#'#r #. A"*-'-&(ra"!r G#'#ra. #& .a "# .:"#r5 "#b-"! a +,# #& #.

#*%.#a"! )!' *a/!r %!"#r "#'(r! "# .a !r$a'-;a)-1' / %!r .! (a'(! "#b# $,-ar %!&-(-a*#'(# a. $r,%! "# (raba!9

 A,'+,# #. A"*-'-&(ra"!r G#'#ra. #& #. .:"#r 7!r*a. "# .a #&(r,)(,ra !r$a'-;a)-!'a.5

.!& "#*<& #*%.#a"!& &!' r#)!'!)-"!& )!*! &,& &#$,-"!r#& / %,#"#' .-"#rar 

a)(--"a"#& -'7!r*a.#& )!*! )!*-(8&5 $r,%!& %r-*ar-!&5 #+,-%!& "#%!r(-!& /

)a%a)-(a)-!'#&5 a.!ra'"! "# #&(a 7!r*a &, )!'!)-*-#'(! / %ar(-)-%a)-1' "#'(r!

"#. Ca78 Bar N,#&(ra T-#rra9

929?9 T!*a "# "#)-&-!'#&

La (!*a "# "#)-&-!'#& &# #'),#'(ra )#'(ra.-;a"a #' .a J,'(a "# S!)-!&5 "#b-"! a

&, #&(r,)(,ra 7,')-!'a. / &, r#",)-"! "# #*%.#a"!&9 E' .!& )!*-(8& r#a.-;a"!& %!r 

.!& &!)-!& "# .a )!*%a=:a &# #a.a' )!*! %r-*#ra *#"-"a .a& &,$#r#')-a& #

-'+,-#(,"#& "#. #+,-%! "# (raba!5 )!' #. 7-' "# (!*ar .a "#)-&-1' +,# *<&

b#'#7-)-# a (!"!& .!& !r$a'-&*!& "# .a !r$a'-;a)-1'9

929?9 C!*,'-)a)-1'

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?0

La )!*,'-)a)-1' #& #. *#"-! +,# a)# (-. .a -'7!r*a)-1' %ara *!"-7-)ar 

)!'",)(a&5 r#a.-;ar )a*b-!& / .!$rar .a& *#(a& %r!%,#&(a&269 E. 7.,! "# .a

)!*,'-)a)-1' #' #. Ca78 Bar N,#&(ra T-#rra &# %r#&#'(a "# .a &-$,-#'(# 7!r*a

•  A&)#'"#'(# Para .!& )!.ab!ra"!r#& "ar a )!'!)#r &,& -'+,-#(,"#&5

#4%#)(a(-a&5 '#)#&-"a"#& / &,$#r#')-a&9

• D#&)#'"#'(# E&(# 7.,! "# )!*,'-)a)-1' &# ,(-.-;a %ara "ar a )!'!)#r 

-'7!r*a)-1' 7!r*a. "# .!& &!)-!& ! a"*-'-&(ra"!r a)-a &,& )!.ab!ra"!r#&

-'*#"-a(!&9

• H!r-;!'(a. E'(r# .!& "#%ar(a*#'(!& F-'a')-#r!5 "# Pr!",))-1' / C!*#r)-a.9

• D-a$!'a. E' #. "#&arr!..! "# a)(--"a"#& #4(ra),rr-),.ar#& "# .a !r$a'-;a)-1'9

9SISTEMAS DE CONTROL

La 7,')-1' "# C!'(r!. #& .a #')ar$a"a "# ##),(ar (!"a& a+,#..a& a)(--"a"#& +,#

&# ..#a' a )ab! )!' #. %r!%1&-(! "# a&#$,rar +,# .!& r#&,.(a"!& r#a.#&

)!'),#r"#' )!' .!& %.a'-7-)a"!&9 E. )!'(r!. #' #. Ca78 Bar )!' -"#'(-"a"

)!.!*b-a'a &# r#a.-;a #' #. *a'#! "# "-'#r! a (ra8& "# .!& r#%!r(#& +,# $#'#ra

#. a,4-.-ar )!'(ab.# )!*%r!ba'"! .a& ,'-"a"#& #'"-"a& )!' .a& )!bra"a& /

7a)(,ra& #' #. (-#*%! "# .a& 7,')-!'#& "#&arr!..a"a& a (ra8& "# .!& "-a$ra*a& "#

7.,! / #' .!& -'#'(ar-!& %!r *#"-! "# *-',(a& "!'"# &# #&(-%,.a .a& ,'-"a"#& +,#

-'$r#&a' / &a.#' "#. -'#'(ar-! a%!/<'"!&# #' .a& 1r"#'#& "# %#"-"! / 7a)(,ra&9

99? C!'(r!. Pr#.-*-'ar 

E&(< #'7!)a"! a .a %r##')-1' "# .a& "#&-a)-!'#& #' .a )a.-"a" / )a'(-"a" "# .!&

r#),r&!& ,(-.-;a"!& #' .a !r$a'-;a)-1'9 E' #. Ca78 Bar N,#&(ra T-#rra &# a%.-)a #&(#

&-&(#*a "# )!'(r!. #' ),a'(! a .a )a%a)-(a)-1' %r#-a "# .!& #*%.#a"!&5 a .!&

#&(<'"ar#& "# )a.-"a" / "-&%!'-b-.-"a" "# .!& -'#'(ar-!&5 a .!& a)(-!& 7-!&

26I". KOONT< H$)0#. +. 586.

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'#)#&ar-!& %ara .a !%#ra(--"a" "#. '#$!)-! / r#&#ra& "# r#),r&!& 7-'a')-#r!& +,#

%#r*-(a' ,' a"#),a"! 7.,! "# )aa9

992 C!'(r!. C!'),rr#'(#

E& a+,#. +,# &,%#r-&a .a& a)(--"a"#& #' 7,')-!'a*-#'(! %ara a&#$,rar #.

),*%.-*-#'(! "# .!& !b#(-!& %r!%,#&(!&9 E' .a %r#&#'(# -'#&(-$a)-1'5 #. )!'(r!.

)!'),rr#'(# %#r*-(-r< +,# #. A"*-'-&(ra"!r G#'#ra. %!r *#"-! "# .a !b&#ra)-1'

%#r&!'a. "#(#r*-'# &- .!& #*%.#a"!& "#&arr!..a' &,& a)(--"a"#& "# a),#r"! a .!&

*a',a.#& "# 7,')-!'#& #&(ab.#)-"!&9 L!& #&(<'"ar#& +,# *-"#' #. )!'(r!. &#

r#&,*#' #' #. &-$,-#'(# ),a"r!

Tab.a ?9 E&(<'"ar#& %ara .a *#"-)-1' "#. )!'(r!.

ESTANDARES DE MEDICION DE CONTROL

CARGO SISTEMA DE MEDIDA

Admi1i-tr3dor  A,*#'(! "# .a R#'(ab-.-"a" #&(ab.#)-"a "#. '#$!)-! #' ,'2 *:'-*! &#*#&(ra.5 b-#' &#a %!r -')r#*#'(! "# #'(a& !r#",))-1' "# )!&(!& / $a&(!&

AHii3rCo1t3be

E'-ar .!& -'7!r*#& "# 7.,! "# )aa a "-ar-! )!' ,'a)!'7-ab-.-"a" "#. ?005 #r-7-)a'"! ,'-"a"#& %r!",)-"a& )!','-"a"#& #'"-"a&

Co.i1eroE.ab!rar .a& b#b-"a& "# .a& 1r"#'#& "# %#"-"! #' ,' (-#*%!'! *a/!r a 6 *-',(!& %!r )a"a ,'a5 )!' #. 7-' "# r#",)-r .!&),#..!& "# b!(#..a

B3rm31E.ab!rar .a& b#b-"a& "# .a& 1r"#'#& "# %#"-"! #' ,' (-#*%!'! *a/!r a 6 *-',(!& %!r )a"a ,'a5 )!' #. 7-' "# r#",)-r .!&),#..!& "# b!(#..a

Me-ero Ob(#'#r ,' '-#. "# #'(a& &#*a'a. *:'-*! "# c?56005000

F,#'(# I'#&(-$a"!r#&

99 C!'(r!. "# R#(r!a.-*#'(a)-1'

E&(< )#'(ra"! a)-a .!& r#&,.(a"!& 7-'a.#&5 &# a%.-)a )!' #. 7-' "# b,&)ar *#!ra&

)!rr#)(-a& a .!& %r!)#&!& ##),(a"!&9 E. Ca78 Bar N,#&(ra T-#rra -*%.#*#'(ar<

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#&(# (-%! "# )!'(r!. %ara a'a.-;ar .!& %r#&,%,#&(!&5 )!&(!&5 )!'(r!. "# )a.-"a" /

#a.,a)-!'#& "# "#&#*%#=!9

La #a.,a)-1' "# "#&#*%#=! #& #. %r!)#&! #' #. ),a. &# *-"# #. $ra"! #' +,#)a"a (rabaa"!r *a'(-#'# &, -"!'#-"a" / ),*%.# .!& !b#(-!& "#. %,#&(! "#

(raba! +,# "#&#*%#=a5 a&: )!*! .a 7!r*a #' +,# ,(-.-;a .!& r#),r&!& a&-$'a"!&

%ara .!$rar .!& !b#(-!& %.a'(#a"!&29 E. 7!r*a(! "# #a.,a)-1' "# "#&#*%#=! &#

#'),#'(ra #' #. QA'#4! E9

9MANUAL DE FUNCIONES

E. *a',a. "# 7,')-!'#& #& ,' %r!)#&! +,# )!'&-&(# #' "#&)r-b-r .a& "-7#r#'(#&

a))-!'#&5 %r!)#&!& / a(r-b,)-!'#& +,# )!'7!r*a' ,' "#(#r*-'a"! )ar$! / +,# .!

"-7#r#')-a' "# .!& "#*<& )ar$!& +,# #4-&(#' #' .a )!*%a=:a5 &# "#b# #',*#rar 

"# 7!r*a "#(a..a"a .a& (ar#a&5 %#r-!"-)-"a"5 !b#(-!& "#. )ar$!5 *8(!"!& "#

##),)-1' / #a.,a)-1' "# .!& r#&,.(a"!& #&%#ra"!&29

E. *a',a. "# 7,')-!'#& "#. A"*-'-&(ra"!r G#'#ra.5 "#. a,4-.-ar )!'(ab.#5 "#.

)!)-'#r!5 "#. bar*a' / *#&#r!& &# %r#&#'(a #' #. QA'#4! F9

9REGLAMENTO INTERNO DE TRABAJO

E. r#$.a*#'(! -'(#r'! "# (raba! #& #. )!','(! "# "#b#r#& / "#r#)!& +,#

"#(#r*-'a' .a& )!'"-)-!'#& a +,# "#b#' &,#(ar&# (a'(! #. #*%.#a"!r )!*! &,&

(rabaa"!r#& #' .a %r#&(a)-1' "#. &#r-)-!9 E. R#$.a*#'(! I'(#r'! "# Traba! "# .a

#*%r#&a N,#&(ra T-#rra L("a9 S# #'),#'(ra #' #. QA'#4! G9

27O+ /". CHIAVENATO. I$#*)0. +. 267

2 URDANETA5 BALLEN5 Or.a'"!9 E. "#&arr!..! "# .!& r#),r&!& ,*a'!& #' .!& %r!)#&!& "#a%#r(,ra #)!'1*-)a9 B!$!(<9 R #"-(!r#&9 P9 ???

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96PRENDAS DE TRABAJO DOTACION

La #*%r#&a r#a.-;ar< .a #'(r#$a "# .a "!(a)-1' a )a"a ,'! "# &,& (rabaa"!r#& "#

a),#r"! a .a& 7,')-!'#& +,# "#&#*%#=# / a .! #&(-%,.a"! %!r .a .#/9 La #'(r#$a "#.a "!(a)-1' &# r#a.-;ar< (r#& #)#& a. a=! / &, ,&! #& !b.-$a(!r-! "#'(r! "#.

!rar-! # -'&(a.a)-!'#& "# (raba!9 E. (rabaa"!r #& r#&%!'&ab.# "# *a'(#'#r #'

%#r7#)(! #&(a"! &,& ,'-7!r*#& %ara br-'"ar ,'a b,#'a -*a$#' a .a& %#r&!'a& +,#

-&-(a' #. #&(ab.#)-*-#'(!9

9 CAPACITACION

E& ,' %r!)#&! #",)a)-!'a. a )!r(! %.a;! a%.-)a"! "# *a'#ra &-&(#*<(-)a /

!r$a'-;a"a5 *#"-a'(# #. ),a. .a& %#r&!'a& a"+,-#r#' )!'!)-*-#'(!&5 a%(-(,"#& /

ab-.-"a"#& #' 7,')-1' "# !b#(-!& "#7-'-"!&9 E. #'(r#'a*-#'(! -*%.-)a .a

(ra'&*-&-1' "# )!'!)-*-#'(!& #&%#):7-)!& r#.a(-!& a. (raba!5 a)(-(,"#& 7r#'(# a

a&%#)(!& "# .a !r$a'-;a)-1'5 "# .a (ar#a / "#. a*b-#'(#5 / "#&arr!..! "#

ab-.-"a"#&9 E' .a #*%r#&a &# )a%a)-(ar< a .!& (rabaa"!r#& )!' #. 7-' "# a,*#'(ar 

#. )!'!)-*-#'(! / .a %#r-)-a "# .!& #*%.#a"!& %ara #. "#&arr!..! "# &, r!. "#'(r! "#

.a !r$a'-;a)-1'9

La )a%a)-(a)-1' #&(a !r-#'(a"a a. .!$r! "# .!& &-$,-#'(#& !b#(-!&

?9 P#r&!'a. )a%a)-(a"! %.#'a*#'(# %ara .a ##),)-1' "# .a& (ar#a& "# .a

!r$a'-;a)-1'9

29 G#'#rar !%!r(,'-"a"#& "# "#&arr!..! a .!& #*%.#a"!& '! &!.! #' .!& )ar$!&

a)(,a.#& +,# "#&#*%#=a'5 &-'! 7!r*ar.!& %ara 7,(,r!& )ar$!& +,# %,#"a'##),(ar "#'(r! "# .a !r$a'-;a)-1'9

9 Cr#ar ,' ).-*a !r$a'-;a)-!'a. *<& a%r!%-a"!5 )!' .a& a)(-(,"#& "# .!&

#*%.#a"!& !r-#'(a"a& a .a "-&%!&-)-1' "#. )a*b-!9

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E. #'(r#'a*-#'(! &# %,#"# -*%.#*#'(ar #' ),a(r! #(a%a&5 .a %r-*#ra #& .a

"#(#r*-'a)-1' "# .a& '#)#&-"a"#& "# #'(r#'a*-#'(! Q"-a$'!&(-)!5 "!'"# &#

#a.a' .!& %r!b.#*a& "# %#r&!'a.5 "# %r!",))-1' / r#),r&!& #*%r#&ar-a.#&5 .a

&#$,'"a #(a%a #& .a %r!$ra*a)-1' "#. #'(r#'a*-#'(! "!'"# &# )r#a' %r!)#&!& "#a%r#'"-;a# -'"--",a. %ara )a"a ,'a "# .a& (ar#a& +,# &# "#&arr!..a' #' .a

!r$a'-;a)-1'5 (#'-#'"! #' ),#'(a a +,-8'5 )1*!5 #' +,85 "1'"#5 ),<'"! / ),<'(!

#'(r#'ar5 .a (#r)#ra #(a%a #& .a -*%.#*#'(a)-1' / ##),)-1' "#. )!'!)-*-#'(!5

a)(-(,"#&5 ab-.-"a"#& / #7-)a)-a !r$a'-;a)-!'a. / .a .(-*a #(a%a #& .a #a.,a)-1'

"# .!& %r!)#"-*-#'(!& / r#&,.(a"!& "#. #'(r#'a*-#'(! a (ra8& "# .a

r#(r!a.-*#'(a)-1' r#)-b-"a %!r .!& #*%.#a"!& / .a )!*%ara)-1' "# .a &-(,a)-1'

a)(,a. )!' .a &-(,a)-1' a'(#r-!r9

E' #. Ca78 Bar N,#&(ra T-#rra5 &# a%.-)ar< #. a'<.-&-& "# .!& r#&,.(a"!& "# .a

#a.,a)-1' "# "#&#*%#=! / #. *8(!"! "# !b&#ra)-1'5 "!'"# &# #r-7-)a &- .!&

#*%.#a"!& #&(<' ##),(a'"! &,& (ar#a& "# .a *#!r 7!r*a 1 &- %!r #. )!'(rar-!

'#)#&-(a' *a/!r a(#')-1' # -'",))-1' %ara ),*%.-r &a(-&7a)(!r-a*#'(# .a& .ab!r#&

#')!*#'"a"a&9

E. #'(r#'a*-#'(! &# r#a.-;ar< &#*a'a.*#'(# )!' #. 7-' "# r#a.-;ar ,'a *#!ra

)!'(-',a #' .!& %r!)#&!& "# %r!",))-1' / &#r-)-! a. ).-#'(#5 *!(-a'"! a .!&

#*%.#a"!& a a.)a';ar .!& !b#(-!& %r!%,#&(!& %!r .a !r$a'-;a)-1'9

La #*%r#&a #&(< #' "-&%!&-)-1' "# a)!*%a=ar a. #*%.#a"! #' #. %r!)#&! "#

a%r#'"-;a# +,# .# a%!r(# a &, )r#)-*-#'(! %r!7#&-!'a. / .# %#r*-(a "#&arr!..ar &,

)!'!)-*-#'(! "#'(r! "# .a !r$a'-;a)-1'9 E&(# a%!/! &# #r< r#7.#a"! #' .a

7.#4-b-.-"a" "# .!& !rar-!& "# (raba! / )r8"-(!& 7-'a')-#r!& %ara #&(,"-!5 &-#*%r# /

),a'"! '! a7#)(# .a& .ab!r#& )!(-"-a'a& "#. Ca78 Bar9

9 SALUD OCUPACIONAL

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Sa.," !),%a)-!'a. a)# r#7#r#')-a a .!& %r!$ra*a& "-7#r#'(#& a *#"-)-'a "#

(raba!5 -$-#'# "# (raba! / "# &#$,r-"a" -'",&(r-a. b,&)a %r##'-r / &!.,)-!'ar .a

%r!b.#*<(-)a +,# &# %r#&#'(a #'(r# #. (rabaa"!r / &, (raba!5 br-'"<'"!.#

#rra*-#'(a& +,# .# %#r*-(a' #. )!'(r!. "#. a*b-#'(# .ab!ra. / .a %r##')-1' "# .!&r-#&$!& %r!7#&-!'a.#& +,# &# %,#"a' %r#&#'(ar9

La &a.," !),%a)-!'a. b,&)a )!' .a -'(#r#')-1' "# ar-a& "-&)-%.-'a& / )!' .a

%ar(-)-%a)-1' a)(-a "# (!"!& .!& '-#.#& "# .a #*%r#&a5 *#!rar .a& )!'"-)-!'#& "#

(raba! / "# &a.," "# .!& )!.ab!ra"!r#&25 *#"-a'(# a))-!'#& )!!r"-'a"a& "#

%r!*!)-1' "# .a &a.,"5 .a %r##')-1' / #. )!'(r!. "# .!& r-#&$!& "# *a'#ra +,#

7a)-.-(# #. b-#'#&(ar / %r!",)(--"a" "# .a #*%r#&a9

E&(a& a))-!'#& &# *a(#r-a.-;a' #' #. Pr!$ra*a "# Sa.," O),%a)-!'a.5 a (ra8& "#.

),a. &# %.a'#a'5 &# !r$a'-;a'5 &# ##),(a' / &# )!'(r!.a' .a& )!'"-)-!'#& "# &a.,"

Q*#"-)-'a %r##'(-a / "#. (raba! / "# Traba! QH-$-#'# / S#$,r-"a" I'",&(r-a.5

(#'"-#'(#& a *#!rar .a &a.," -'"--",a. / )!.#)(-a "# &,& (rabaa"!r#& #' &,&

!),%a)-!'#& / +,# "#b#' &#r "#&arr!..a"a& #' &,& &-(-!& "# (raba! #' 7!r*a

-'(#$ra. # -'(#r"-&)-%.-'ar-a9

99? P!.:(-)a "# &a.," !),%a)-!'a.

La #*%r#&a Ca78 Bar N,#&(ra T-#rra &# )!*%r!*#(# a a.)a';ar / *a'(#'#r .!&

'-#.#& *<& a.(!& "# b-#'#&(ar 7:&-)! / &!)-a. "# &,& (rabaa"!r#&5 .!$ra'"! &,

"#&arr!..! -'(#$ra.5 %!r *#"-! "# .a %r##')-1' / )!rr#))-1' "# (!"!& a+,#..!&

a&%#)(!& +,# #' #. a*b-#'(# .ab!ra.5 %,#"a' $#'#rar #7#)(!& '!)-!& a .!&

(rabaa"!r#&9

Ca78 Bar N,#&(ra T-#rra #&%#ra +,# )!' 8&(# )!*%r!*-&! &# r#a.-)#' (!"a& .a&

a)(--"a"#& +,# $ara'(-;a' .a &a.," "# .!& (rabaa"!r#& !b(#'-8'"!&# "# 7!r*a

2&O+ /". CHIAVENATO I$#*)0. +. 361

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&-*,.(a'#a #. *<& a.(! '-#. "# #7-)-#')-a5 )!*%r!*-&! -'"--",a.5 )!.#)(-! /

%r!",)(--"a" "# +,-#'#& .ab!ra' #' #&(a )!*%a=:a9

E&(a %!.:(-)a #& "-&#=a"a )!' #. %r!%1&-(! "# %r##'-r .a& #'7#r*#"a"#&%r!7#&-!'a.#& / .!& a))-"#'(#& "# (raba!5 "#b-"! a +,# a7#)(a' .a& )!'"-)-!'#&

'!r*a.#& "# %r!",)(--"a" #' .a !r$a'-;a)-1'5 -')-"-#'"! '#$a(-a*#'(# #' #.

r#),r&! ,*a'! / #. a*b-#'(# #' #. +,# #&(# &# "#&#',#.# a '-#. .ab!ra.5 &!)-a.

/ 7a*-.-ar9

• La #'7#r*#"a" %r!7#&-!'a. #& (!"! #&(a"! %a(!.1$-)! +,# &# %r!",)# )!*!

)!'&#),#')-a !b.-$a"a "-r#)(a "# .a .ab!r "#&#*%#=a"a ! "#. *#"-! #' +,# a.ab!ra"! / +,# #&(< )a(a.!$a"a %!r #. $!b-#r'! 'a)-!'a. &#$' #. "#)r#(! ?2

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• I.,*-'a)-1' S# !r-$-'a %!r -.,*-'ar:a& -'&,7-)-#'(#&5 )ar#')-a "# .,; 'a(,ra. /

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a'-*a"!& ! -'a'-*a"!& )!*! .!& !'$!&5 -r,&5 ba)(#r-a&5 %ar<&-(!&5 %#.!&5

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(rabaa"!r / &, #'(!r'! &!)-a.5 #' ,' *!*#'(! "a"! %,#"#' $#'#rar )ar$a& +,#

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9929 R-#&$!& M#)<'-)!&

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#*%r#&a9

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9929 R-#&$!& E.8)(r-)!&

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La a)(-a)-1' "# .!& a%ara(!& #.8)(r-)!& &# a)# a (ra8& "# .a #'#r$:a #.8)(r-)a5

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E' #. QA'#4! H &# #'),#'(ra .a ).a&-7-)a)-1' "# .!& r-#&$!& "#. Ca78 Bar N,#&(ra

T-#rra9

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9 ESTDIO LEGAL

T!"a #*%r#&a r#+,-#r# "#. "#&arr!..! "# &, *ar)! .#$a.5 )!' #. %r!%1&-(! "#

"#(#r*-'ar .a 7!r*a ,r:"-)a +,# %,#"# a"!%(ar %ara r#a.-;ar &,& a)(--"a"#&

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#4-$#')-a& .#$a.#&09

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-'"-)a' .a& '!r*a& %#r*-(-"a& / %r!-b-(-a& +,# a7#)(a' "-r#)(a ! -'"-r#)(a*#'(#

#. "#&#*%#=! .#$a. "# .a !r$a'-;a)-1'9

E. Ca78 Bar N,#&(ra T-#rra5 &# "#7-'# )!*! ,'a !r$a'-;a)-1' )!*#r)-a. "#b-"! a

+,# &# &, !b#(! #&(< #'7!)a"! a. )!*#r)-! )!' <'-*! "# .,)r!9

E. C1"-$! "# C!*#r)-! #' #. T@TULO V #' .!& ar(:),.!& "#. a. 25 #&(ab.#)#

.!& r#+,-&-(!& %ara .a )r#a)-1' "# .a& &!)-#"a"#& "# r#&%!'&ab-.-"a" .-*-(a"a5 #'"!'"# .!& &!)-!& %,#"#' &#r *:'-*! "!& / *<4-*! #-'(-)-')!9 E. )a%-(a. #&(<

"--"-"! #' ),!(a& "# -$,a. a.!r / .a ra;1' &!)-a. #&(< &#$,-"a "# .a %a.abra

L-*-(a"a ! "# &, abr#-a(,ra L("a9

9? PASOS PARA LA CONSTITUCION Y FORMALIZACION

? C!'&,.(a "#. '!*br# #' .a C<*ara "# C!*#r)-! E&(a )!'&,.(a &# r#a.-;a

%#r&!'a.*#'(# ! a (ra8& "# .a #b5 )!' #. 7-' "# #r-7-)ar +,# '! #4-&(a

r#$-&(ra"! #. '!*br# +,# &# a&-$'1 a .a #*%r#&a9

0SAPAG CHAIN5 Na&-r / SAPAG CHAIN5 R#-'a."!9 Pr#%ara)-1' / #a.,a)-1' "# %r!/#)(!&9

B!$!(<9 M) GraW H-..9 P9 2?

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2 C!'&,.(a "# C.a&-7-)a)-1' %!r A)(--"a" E)!'1*-)a E. C1"-$! CIIU #& .a

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a$r,%ar (!"a& .a& a)(--"a"#& #)!'1*-)a& &-*-.ar#& %!r )a(#$!r:a&5 +,# %ara #.

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"#'(r! "# a)(--"a"#& *,/ #&%#):7-)a& +,# 7a)-.-(a' #. *a'#! "# -'7!r*a)-1'

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a,(#'(-)a"a& #' N!(ar-a9

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'*#r!5 "#b# "-r-$-r&# a .a DIAN "# *a'#ra %#r&!'a. ! %!r .a #b5 )!' #.

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6 E'(r#$a "# (!"!& .!& "!),*#'(!& %#r(-'#'(#&5 #' V#'(a'-..a "# .a C<*ara "#

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R#$-&(r! "# .-br!& P!r &#r ,'a #*%r#&a "# r#&%!'&ab-.-"a" .-*-(a"a5 &# "#b#

r#$-&(rar .!& .-br!& "# -'#'(ar-!5 *a/!r / ba.a')# / "-ar-!5 ,'(! )!' #. .-br! "#

a)(a& )!rr#&%!'"-#'(#9

92 GESTION EMPRESARIAL CON OTRAS ENTIDADES

U'a #; )!'&(-(,-"a .a #*%r#&a )!*! %#r&!'a ,r:"-)a5 &# "#b#' )!'(a)(ar .a&

&-$,-#'(#& #'(-"a"#&

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• S,%#r-'(#'"#')-a "# S!)-#"a"#& E' #&(a #'(-"a" &# r#a.-;a' .!& (r<*-(#& "#

)!'&,.(a "# *ar)a5 r#$-&(r! "# *ar)a / r#$-&(r! "# %a(#'(#&9

• D#%ar(a*#'(! A"*-'-&(ra(-! "# M#"-! A*b-#'(# QDAMA P#r*-(# &!.-)-(ar .a.-)#')-a a*b-#'(a.5 &!.-)-(," "# r#$-&(r! "# a-&!& / .a &!.-)-(," "# r#$-&(r! "#

a..a& / *,ra.#& ar(:&(-)!&9

• S#)r#(ar:a "# G!b-#r'! A'(# #&(a #'(-"a" &# &!.-)-(a' .!& %#r*-&!& "# !rar-!9

• C,#r%! !7-)-a. "# b!*b#r!& S# r#a.-;a' .!& (r<*-(#& "# .a &!.-)-(," "# r#-&-1'

(8)'-)a "# &#$,r-"a" / .a &!.-)-(," "# r#-&-1' "# &#$,r-"a" %ara #&%#)(<),.!&%b.-)!&9

• S#)r#(ar:a D-&(r-(a. "# Sa.," O(!r$a .!& %#r*-&!& %ara .a *a'-%,.a)-1' "#

a.-*#'(!&9

• S#)r#(ar:a "# Ha)-#'"a D-.-$#')-ar 7!r*,.ar-! R#$-&(r! "# I'7!r*a)-1'

Tr-b,(ar-a %ara #&(ab.#)-*-#'(!& "# C!*#r)-!5 #&%#)-7-)a'"! .a a))-1' a

r#a.-;ar 

• INVIMA E' #&(# !r$a'-&*! &# &!.-)-(a #. R#$-&(r! Sa'-(ar-!5 #. )#r(-7-)a"! "#

)a.-"a" "# a.-*#'(!& / b#b-"a& a.)!1.-)a& / .a a%r!ba)-1' "# %,b.-)-"a" "#

a.-*#'(!&9

• C!r%!ra)-1' Sa/)! A)-'%r! S# r#a.-;a #. R#$-&(r! / Pa$! "# "#r#)!& "#

a,(!r9

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• C,#r%! "# P!.-):a? A)a(ar .a& '!r*a& #&(ab.#)-"a& r#.a)-!'a"a& )!' #. !b#(!

&!)-a. "# .a #*%r#&a

• N! #'"#r , !7r#)#r a *#'!r#& "# #"a" (aba)! ! &,& "#r-a"!&

• N! &,*-'-&(rar a *#'!r#& "# #"a" *,#&(ra& $ra(-& "# (aba)! #' .!&

#&(ab.#)-*-#'(!& "# )!*#r)-!9

• N! #'"#r (aba)! #' *<+,-'a& a .a& +,# %,#"a' (#'#r a))#&! *#'!r#& "#

#"a"

• N! %r!*!)-!'ar #. (aba)! ! &,& "#r-a"!&5 #' ),a.+,-#ra "# &,& 7!r*a&5 #'

.!& &-(-!& "#&(-'a"!& a a)(--"a"#& ),.(,ra.#&5 r#)r#a(-a&5 "#%!r(-a& !

r#.-$-!&a& +,# 7,')-!'#' )!*! r#)-'(!& )#rra"!&9

Para a)#r -ab.# #. )!'&,*! "# (aba)! / &,& "#r-a"!& #' "-)!& .,$ar#& &#

r#+,-#r# &a(-&7a)#r .!& &-$,-#'(#& r#+,-&-(!&

• ,# .a ;!'a &# #'),#'(ra ab-.-(a"a #4%r#&a*#'(# %!r #. %r!%-#(ar-!5

a"*-'-&(ra"!r ! "#%#'"-#'(# "#. .,$ar9

• ,# .a ;!'a "#&(-'a"a a #&(# )!'&,*! &# #'),#'(r# a. a-r# .-br#9 E& %r#)-&!

a'!(ar +,# #. )!')#%(! "# ;!'a a. a-r# .-br# &# r#7-#r# a #&%a)-!& (a.#& )!*!

 ar"-'#&5 (#rra;a&5 %a(-!&5 ba.)!'#&5 %a&-..!& &-' (#)!5 #'(r# !(r!&9

31CDIGO DE POLIC@A9 ART9 269 A),#r"! 0 "# 200

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?09ESTDIO FINANCIERO

La 7-'a.-"a" "#. E&(,"-! F-'a')-#r! #& !r"#'ar / &-&(#*a(-;ar .a -'7!r*a)-1' "#

)ar<)(#r *!'#(ar-! +,# %r!%!r)-!'ar!' .a& #(a%a& a'(#r-!r#& "#&arr!..a"a& #' #.

%r!/#)(! "# 7a)(-b-.-"a" %ara .a )r#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a

#' #. &#)(!r "# C-,"a" Sa.-(r#9

D#'(r! "# .a -'7!r*a)-1' '#)#&ar-a %ara #.ab!rar #. E&(,"-! F-'a')-#r! &# "#b#

#a.,ar .!& a&%#)(!& r#.a)-!'a"!& )!' -'#r&-!'#&5 )!&(!& # -'$r#&!& "# .!&#&(,"-!& %r#-!&5 (a.#& )!*! -'&(a.a)-!'#& 7:&-)a&5 *a+,-'ar-a5 #+,-%! "# !7-)-'a5

)a%-(a. "# (raba!5 %,#&(a #' *ar)a5 %r!/#))-1' "# #'(a&5 )!&(!& "# 7abr-)a)-1'

/ $a&(!& .#$a.#&9

?09? INVERSIONES PREVIAS A LA PUESTA EN MARCHA

La *a/!r:a "# .a& -'#r&-!'#& &# r#a.-;a' a'(#& "# .a %,#&(a #' *ar)a "#.%r!/#)(!5 %#r! #&(! '! +,-#r# "#)-r +,# ",ra'(# .a !%#ra)-1' "# .a #*%r#&a5 '!

&#a '#)#&ar-! -'#r(-r #' #. r##*%.a;! "# A)(-!& F-!& 1 #' .a ar-a)-1' "#. Ca%-(a.

"# Traba!9 La& -'#r&-!'#& +,# &# #7#)(a' a'(#& "# .a %,#&(a #' *ar)a "#.

%r!/#)(! &# a$r,%a' #' (r#& $r,%!&

•  A)(-!& F-!& S!' (!"!& a+,#..!& b-#'#& (a'$-b.#& +,# &# ,(-.-;a' #' #. %r!)#&!

"# (ra'&7!r*a)-1' "# .!& -'&,*!& ! +,# &-r#' "# a%!/! a .a !%#ra)-1' '!r*a.

"#. %r!/#)(!9 Para #7#)(!& )!'(ab.#&5 .!& a)(-!& 7-!& #&(<' &,#(!& a

"#%r#)-a)-1' .! ),a. a7#)(a .a ,(-.-"a" "#b-"! a &, -'7.,#')-a #' #. )<.),.! "#

-*%,#&(!&9 QA'#4! J

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La "#%r#)-a)-1' #& #. %r!)#&! "# a&-$'ar "# 7!r*a &-&(#*<(-)a / ra)-!'a. #.

)!&(! "# ,' b-#' "# )a%-(a. a .! .ar$! "# &, )-).! "# -"a9 E&(a )!'(ab-.-;a .a

"-&*-',)-1' "#. %!(#')-a. "# ,(-.-"a" "# .!& a)(-!& -'#r(-"!& #' ,' '#$!)-!5 /a

&#a %!r .a %8r"-"a "# a.!r "#b-"a a. "#&$a&(# 7:&-)! "#r-a"! "# .a ,(-.-;a)-1'ab-(,a. "#. b-#'5 %!r #. "#(#r-!r! +,# %r!!)a .a a))-1' "# .!& #.#*#'(!& !

"#b-"! a .a !b&!.#&)#')-a )a,&a"a %!r )a*b-!& (#)'!.1$-)!& / .a -'(r!",))-1'

"# ',#a& / *#!r#& *<+,-'a& / *8(!"!& "# %r!",))-1'9

E' #. Ca78 Bar N,#&(ra T-#rra5 &# #*%.#a ,'a "#%r#)-a)-1' a',a. %ara $ra'

%ar(# "# .!& A)(-!& %!r #. ,&! / #. "#(#r-!r! +,# &,7r#' )a"a ,'! "# #..!&9

QA'#4! 9

•  A)(-!& I'(a'$-b.#& S!' a+,#..!& +,# #&(<' )!'&(-(,-"!& %!r .!& &#r-)-!& !

"#r#)!& a"+,-r-"!& %ara .a %,#&(a #' *ar)a "#. %r!/#)(!9 C!'(ab.#*#'(# .a

%8r"-"a "# a.!r "# .!& A)(-!& I'(a'$-b.#& &# ..#a a )ab! a (ra8& "# .a

a*!r(-;a)-1'9

• Ca%-(a. "# Traba! E&(< )!'&(-(,-"! %!r .!& A)(-!& C!rr-#'(#& %ara .a

!%#ra)-1' "#. %r!/#)(! ",ra'(# ,' )-).! %r!",)(-!9

?092 POL@TICAS FINANCIERAS

La& P!.:(-)a& F-'a')-#ra& %#r*-(#' %r#&,%,#&(ar #. *a'#! "# .!& "-7#r#'(#&

a&%#)(!& +,# a7#)(a' #. 7.,! "# )aa / .a (!*a "# "#)-&-!'#& "# .a )!*%a=:a9

?0929? Ma'! "# Obra

S#$' .a %r!/#))-1' "# .a "#*a'"a !b(#'-"a "#. #&(,"-! "# *#r)a"!& / .!&

%ar<*#(r!& "# r#+,#r-*-#'(! "# %#r&!'a. #' )a"a ,'a "# .a& <r#a&5 %ara #. %r-*#r 

a=! "# 7,')-!'a*-#'(! &# '#)#&-(a "# .!& &-$,-#'(#& #*%.#a"!&

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• U' a"*-'-&(ra"!r5 )!' ,' )!'(ra(! .ab!ra. a (8r*-'! 7-! a (r#& *#&#&

%r!rr!$ab.#& / ,' &a.ar-! *#'&,a. "# c?900090009

• U' a,4-.-ar )!'(ab.# "# (-#*%! )!*%.#(!5 )!' ,' )!'(ra(! %!r %r#&(a)-1' "#

&#r-)-!& / ,'a r#*,'#ra)-1' *#'&,a. "# c0090009

• U' bar*a' )!' !rar-! "# %9*9 a 2 a9*95 )!' ,' )!'(ra(! %!r %r#&(a)-1' "#

&#r-)-!& / ,'a r#*,'#ra)-1' *#'&,a. "# c090009

• D!& )!)-'#r!&5 #. %r-*#r! #' #. !rar-! "# a9*9 a 6 %9*9 / #. !(r! #' #. !rar-!

"# 6 %9*9 a a9*95 )a"a ,'! )!' ,' )!'(ra(! .ab!ra. / ,'a r#*,'#ra)-1'

*#'&,a. "# c6009000 *#'&,a.#&9

• Tr#& *#&#r!& )!' r!(a)-1' "# (,r'!&5 )!' ,' )!'(ra(! %!r %r#&(a)-1' "#

&#r-)-!& / #. %a$! *#'&,a. "# c209000 *#'&,a.#& *<& %r!%-'a9

E' #. A'#4! L5 &# %r#&#'(a ,' )!*%ara(-! "#. $a&(! "# %#r&!'a. %!r )!'(ra(!

.ab!ra. / %!r )!'(ra(! "# %r#&(a)-1' "# &#r-)-!&9 La "#)-&-1' %ara -'-)-ar #.

7,')-!'a*-#'(! "#. Ca78 Bar N,#&(ra T-#rra #& (!*ar a. a"*-'-&(ra"!r / a .!&

)!)-'#r!& a (ra8& "# )!'(ra(! .ab!ra. / a. r#&(! "#. %#r&!'a. %!r %r#&(a)-1' "#

&#r-)-!&9 E&(! "#b-"! a +,# &- (!"! #. %#r&!'a. #&(< %!r '1*-'a5 .a )ar$a

%r#&(a)-!'a. a,*#'(a / a7#)(a '!(!r-a*#'(# .a& ,(-.-"a"#& "# .a )!*%a=:a9

La )!'(ra(a)-1' .ab!ra. &# r#a.-;a )!' #. %r!%1&-(! "# #a.,ar .a& "!& !%)-!'#& "#

-'),.a)-1' *#"-a'(# ,' )!*%ara(-! +,# %#r*-(a )!'!)#r .! *<& a%r!%-a"! %ara

.a #*%r#&a / &,& )!.ab!ra"!r#&9

?09292 I'#'(ar-!&

C,a'"! .!& %r!)#&!& "# %r!",))-1' / )!*#r)-a.-;a)-1' &!' "# )!r(a ",ra)-1' Q'!

*a/!r a ,' ":a5 '! ..#$a' a a),*,.ar&# %r!",)(!& #' %r!)#&!5 '- %r!",)(!&

(#r*-'a"!&5 #& "#)-r +,# &!.! &# .# a&-$'a' r#),r&!& "# a.*a)#'a*-#'(! a .a

*a(#r-a %r-*a9 E. Ca78 Bar N,#&(ra T-#rra *a'#a ,'a %!.:(-)a "# )!.)1' "#

&#$,r-"a" "#. 0 "# B#b-"a& A.)!1.-)a& )!' r#&%#)(! a .a& #'(a& *#'&,a.#&9

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E' .! r#7#r#'(# a .!& a.-*#'(!& %!r &#r %r!",)(!& %#r#)#"#r!& &# *a'#a ,'a

%!.:(-)a "#. ?0 %ara )ar'#& / #r",ra& / "#. 20 %ara #. r#&(! "# a.-*#'(!&9

?0929 Ga&(!& "# O%#ra)-1'

Para #. '!r*a. 7,')-!'a*-#'(! "#. Ca78 Bar N,#&(ra T-#rra5 &# -'),rr# #' .!&

&-$,-#'(#& $a&(!&

• P!r )!')#%(! "# arr#'"a*-#'(! &# #&(-*a ,' a.!r *#'&,a. "# c296009000 / "#

%a$! "# a"*-'-&(ra)-1' "# c?09000

• L!& &#r-)-!& Pb.-)!& "# A),#",)(! / A.)a'(ar-..a"!5 E'#r$:a5 T#.87!'! / Ga&Na(,ra. &,*a' ,' a.!r a%r!4-*a"! *#'&,a. "# c29000

?0929 Pr#)-!&

D# a),#r"! a. E&(,"-! "# M#r)a"!& r#a.-;a"!5 &# %.a'(#a *a'#ar ,' #&(<'"ar "#

%r#)-!& &-*-.ar a. "# .a C!*%#(#')-a #' ),a'(! a .!& %r!",)(!& !7r#)-"!& #'

)!*'9

?0929 P!.:(-)a& "# #7#)(-!

• S# *a'#a &a."! #' )aa "# c0090005!! )!*! ba&# %ara #. )a*b-! a .!&

).-#'(#& ! -*%r#-&(!& %ara )!*%ra "# *a(#r-a %r-*a9

• E. %a$! a %r!##"!r#& &# r#a.-;a a 0 ":a&9

• N! &# *a'#a #'(a& a )r8"-(!5 &-' #*bar$! &# r#)-b#' (ar#(a& "# )r8"-(!5

"8b-(! / b!'!& &!"#4! %a&&5 .! ),a. a)# +,# #. ?00 "#. -'$r#&! "# .a&

#'(a& '! &# !b(#'$a "# -'*#"-a(!9

• E. %a$! "# *a'! "# !bra &# r#a.-;a "# 7!r*a *#'&,a.9

?09296 Pr!/#)(! "# U(-.-"a"#&

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La )!'(ab-.-"a" "# )!&(!& &# #'7!)a #' .a a.,a)-1' "# -'#'(ar-!& "# %r!",)(!& #'

%r!)#&! / "# %r!",)(!& (#r*-'a"!&9 Para #..!5 #& '#)#&ar-! "#(#r*-'ar .!&

#.#*#'(!& "#. )!&(! "# %r!",))-1' -'),rr-"!& #' #. %r!)#&! %r!",)(-!5 a,'+,#

%!r &#r ,' '#$!)-! Ca78 Bar '! &# *a'(-#'#' -'#'(ar-!& "# Pr!",)(!& #'Pr!)#&!5 a"-)-!'a.*#'(# "#b-"! a +,# &# *a'#a Ma(#r-a Pr-*a "# )ara)(#r:&(-)a&

%#r#)#"#ra&9 E. %r!)#&! %r!",)(-! #' #&(# (-%! "# #&(ab.#)-*-#'(! &# r#a.-;a a

(ra8& "# .a& 1r"#'#& "# (raba! / '! &# a)# '#)#&ar-! #&(-*ar .a )a'(-"a" "#

(-#*%! ! *a(#r-a. r#+,#r-"! %ara .a #.ab!ra)-1' "# )a"a ,'a "# #..a&5 %,#&(! +,#

&, "#&)r-%)-1' &# #'),#'(ra #' #. *#' / *a',a.#& "# 7,')-!'#&9 QA'#4! N

L!& #.#*#'(!& "#. )!&(! "# %r!",))-1' &!' .!& &-$,-#'(#&

• Ma(#r-a Pr-*a E&(< )!*%,#&(a %!r .!& *a(#r-a.#& 7:&-)!& +,# )!*%!'#' #.

%r!",)(!9 E&(# %r-*#r #.#*#'(! "#. )!&(! "# %r!",))-1' &# "--"# #' *a(#r-a

%r-*a "-r#)(a +,# #& a+,#..a "!'"# (!"!& .!& *a(#r-a.#& ,(-.-;a"!& #' .a

#.ab!ra)-1' "#. %r!",)(! &!' 7<)-.*#'(# -"#'(-7-)ab.#&5 *-#'(ra& +,# #' .a

*a(#r-a %r-*a -'"-r#)(a '!9

• Ma'! "# !bra S# "#7-'# )!*! #. )!&(! "#. (-#*%! +,# .!& (rabaa"!r#&

-'-#r(#' #' #. %r!)#&! %r!",)(-! / +,# "#b# &#r )ar$a"! a .!& %r!",)(!&9 La

*a'! "# !bra "-r#)(a -').,/# (!"! #. (-#*%! "# (raba! +,# "-r#)(a*#'(# &#

a%.-)a a .!& %r!",)(!& / .a *a'! "# !bra -'"-r#)(a &# r#7-#r# a (!"! #. (-#*%!

+,# &# -'-#r(# %ara *a'(#'#r #' 7,')-!'a*-#'(! #. #&(ab.#)-*-#'(! %#r! +,#

'! &# r#.a)-!'a "-r#)(a*#'(# )!' .!& %r!",)(!&9

• C!&(!& I'"-r#)(!& "# Fabr-)a)-1' A "-7#r#')-a "# .a Ma(#r-a Pr-*a / "# .aMa'! "# Obra5 .!& CIF '! %,#"#' &#r ),a'(-7-)a"!& "# 7!r*a -'"--",a. #'

r#.a)-1' )!' #. )!&(! 7-'a. "# .!& )!&(!&5 %,#& -').,/# (!"!& a+,#..!& $a&(!&

+,# &# r#.a)-!'a' %ara *a'(#'#r #' !%#ra)-1' ,' #&(ab.#)-*-#'(! %r!",)(-!9

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?09 PROYECCION DE VENTAS

S# "-)# +,# ,'a #*%r#&a #'"# b-#' ),a'"! #. a.!r "# &,& #'(a&5 (#'-#'"! #'

),#'(a #. (-%! "# '#$!)-!5 $,ar"a ,'a %r!%!r)-!'a.-"a" ra;!'ab.# )!' #. a.!r "#.!& a)(-!&29 E& "#)-r +,# .a& #*%r#&a& )!*#r)-a.-;a"!ra& "#b#' #'"#r c2 %!r 

)a"a c? -'#r(-"! / +,# a *a/!r '*#r! "# #'(a& *#!r r#'(ab-.-"a" %ara #.

'#$!)-!9 E' #. #&(,"-! "# *#r)a"!& &# #&(ab.#)-1 )!*! %!.:(-)a +,# #. Ca78 Bar 

N,#&(ra T-#rra abar)ar:a ,' 2 "# .a %ar(-)-%a)-1' "# V#'(a& "# .a C!*%#(#')-a

%ara #. %r-*#r a=! "# 7,')-!'a*-#'(! / r#a.-;ar:a ,' -')r#*#'(! a',a. "#. "#

.a& #'(a&9 E' #. A'#4! O5 &# #'),#'(ra ,'a %r!/#))-1' (r-*#&(ra. %ara #. %r-*#r 

a=!9

?099? P,'(! "# E+,-.-br-!

T!"a #*%r#&a "#b# "#(#r*-'ar &, %,'(! "# #+,-.-br-! )!' #. 7-' "# )!'!)#r #. '-#.

*:'-*! "# #'(a& +,# "#b# r#a.-;ar %ara ),br-r &,& )!&(!& "# %r!",))-1'5 $a&(!&

!%#ra)-!'a.#& / '! !%#ra)-!'a.#& &-' -'),rr-r #' %8r"-"a& ! $a'a')-a&9 L!&

)!&(!& 7-!& a',a.#& %ara #. '!r*a. 7,')-!'a*-#'(! "#. Ca78 Bar N,#&(ra T-#rra

a&)-#'"#' a c??9090005!!9

Para )a.),.ar #. P,'(! "# E+,-.-br-! &# r#+,-#r# .a #4-&(#')-a "# ),a(r! #.#*#'(!&

b<&-)!& .!& -'$r#&!&5 *ar$#' 7-'a')-#r!5 .!& )!&(!& ar-ab.#& / .!& )!&(!& 7-!&9 E'

#. )a&! "#. Ca78 Bar N,#&(ra T-#rra #. C!&(! F-! A',a.5 #&(< )!'7!r*a"! %!r .!&

$a&(!& "# arr#'"a*-#'(!5 &#r-)-!& %b.-)!&5 $a&(!& "# %#r&!'a.5 $a&(!& "#

*a'(#'-*-#'(! / $a&(!& "# "#%r#)-a)-1'9 QA'#4! P9

2ORTIZ ANAYA5 H8)(!r9 A'<.-&-& F-'a')-#r! A%.-)a"!9 C!.!*b-a U'-#r&-"a" E4(#r'a"! "#

C!.!*b-a9 %9 ?

HORNGREN5 Car.#&5 FOSTER5 G#!r$# / DATAR5 Sr-a'(9 C!'(ab-.-"a" "# )!&(!&9 Pr#'(-)#Ha..9 %9 62

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?09 ESTADOS FINANCIEROS

L!& #&(a"!& 7-'a')-#r!& &# %r#%ara' %ara %r#&#'(ar ,' -'7!r*# %#r-1"-)! a)#r)a

"# .a &-(,a)-1' "#. '#$!)-!5 .!& %r!$r#&!& "# .a a"*-'-&(ra)-1' / .!& r#&,.(a"!&!b(#'-"!& ",ra'(# ,' %#r:!"! "#(#r*-'a"!

?099? Ba.a')# G#'#ra.

E& #. "!),*#'(! )!'(ab.# +,# -'7!r*a #' ,'a 7#)a "#(#r*-'a"a .a &-(,a)-1'

7-'a')-#ra "# .a #*%r#&a5 %r#&#'(a'"! #' 7!r*a ).ara #. a.!r "# &,& %r!%-#"a"#&

/ "#r#)!&5 &,& !b.-$a)-!'#& / &, )a%-(a.5 a.,a"!& / #.ab!ra"!& "# a),#r"! )!'.!& %r-')-%-!& "# )!'(ab-.-"a" $#'#ra.*#'(# a)#%(a"!&9

Tab.a 209 Ba.a')# I'-)-a.

CAF; BAR NESTRA TIERRA LTDABALANCE GENERAL INICIAL

ACTI%OACTI%O CORRIENTE

#ASI%O#ASI%O CORRIENTE

Caa 

Ba')!&

Sa."! D-&%!'-b.# C.-#'(#&I'9 "# *a(#r-a %r-*a 

T!(a. I'#'(ar-!&Tot3 A.tivo Corrie1te ACTI%O NO CORRIENTEMa+,-'ar-a / E+,-%! 

E+,-%! "# !7-)-'aE+,-%! "# )1*%,(! / )!*,'-)a)-1'D#%r#)-a)-1' A),*,.a"a 

Pr!%-#"a"5 P.a'(a / E+,-%!Tot3 A.tivo No Corrie1te TOTAL ACTI%O

2050005000 Ob.-$a)-!'#& 7-'a')-#ra& 

Pr!##"!r#&

I*%,#&(!& %!r %a$ar  Ob.-$a)-!'#& Lab!ra.#& 

Tot3 #3-ivo Corrie1te TOTAL #ASI%O

20500050000

000

2050005000

00

#ATRIMONIOCa%-(a.U(-.-"a"#& r#(#'-"a& 

S,%#ra-( %!r a.!r-;a)-!'TOTAL #ATRIMONIOTOTAL #ASI%O #ATRIMONIO

205000500000

20,000,00020,000,000

020,000,000

F,#'(#9 A,(!r#& "#. Pr!/#)(!

E. Ba.a')# G#'#ra. %r!/#)(a"! a 2005 2005 2005 20?0 / 20?? &# #'),#'(ra #'

#. A'#4! 9

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?0992 E&(a"! "# R#&,.(a"!&

E& ,' "!),*#'(! )!*%.#*#'(ar-! / a'#4! a. Ba.a')# G#'#ra.5 "!'"# &# -'7!r*a

"#(a..a"a / !r"#'a"a*#'(# )!*! &# !b(,! .a ,(-.-"a" ! %8r"-"a "#. ##r)-)-!)!'(ab.#9 E. E&(a"! "# R#&,.(a"!& #&(< )!*%,#&(! %!r .a& ),#'(a& "# I'$r#&!&5

Ga&(!& / C!&(!&9 E&(# E&(a"! F-'a')-#r! %r!/#)(a"! &# #'),#'(ra #' #. A'#4! R9

La ,(-.-"a" '#(a #&%#ra"a %ara #. %r-*#r a=! "# 7,')-!'a*-#'(!5 #& "#. 56

&!br# .a& #'(a&9

?099 F.,! "# Caa

E. 7.,! "# )aa #& ,' #&(a"! 7-'a')-#r! b<&-)! +,# %r#&#'(a5 "# ,'a *a'#ra

"-'<*-)a5 #. *!-*-#'(! "# #'(ra"a& / &a.-"a& "# #7#)(-! "# ,'a #*%r#&a5 #' ,'

%#r:!"! "#(#r*-'a"! "# (-#*%!5 / .a &-(,a)-1' "# #7#)(-!5 a. 7-'a. "#. *-&*!

%#r:!"!9 E&(# "!),*#'(! %ara #. Ca78 Bar N,#&(ra T-#rra &# %r#&#'(a #' #.

QA'#4! S9

?096 EVALUACION FINANCIERA

La #a.,a)-1' 7-'a')-#ra %#r*-(# "#(#r*-'ar .a -ab-.-"a" "# r#a.-;ar .a -'#r&-1' "#

,' %r!/#)(! "#(#r*-'a"!5 %ara #. )a&! "# .a )r#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a"

)!.!*b-a'a #' #. &#)(!r "# )-,"a" &a.-(r#5 #& #&(,"-ar< &, 7a)(-b-.-"a" %!r *#"-! "#.

Va.!r Pr#&#'(# N#(! QVPN / .a Ta&a I'(#r'a "# R#(!r'!9 La (a&a "# !%!r(,'-"a"

#& #&(-*a #' ,' 55 .! ),a. #+,-a.# a%r!4-*a"a*#'(# a .a r#'(ab-.-"a" "# .a

-'#r&-1' #' TES5 &-#'"! #&(a ,'a "# .a& -'#r&-!'#& *<& &#$,ra& / r#'(ab.#& "#.

*#r)a"! "# a.!r#& #' .a a)(,a.-"a"9

?0969? Va.!r Pr#&#'(# N#(!

O% )-(9 ORTIZ ANAYA5 H8)(!r9 P9

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Tab.a 2?9 Va.!r Pr#&#'(# N#(! / Ta&a I'(#r'a "# R#(!r'!

CALCLO %ALOR #RESENTE NETO = TIRTASA DE 

O#ORTNIDADA&O INGRESOS EGRESOS FL$O NETO

9 3 3 32050005000 3205000500025006 2225256 ?55 22552500 255 2?550? ?5?5662500 25250 22502?50 225025?2500 265050 2552 2650526250?0 2055? 205?250 0565??

TOTAL ?5225650? ?5??2525? ?05650

%#N 7<,>2>,*62

TIR *07*8

F,#'(#9 A,(!r#& "#. Pr!/#)(!

E. VPN5 #& #. *8(!"! +,# %!'# #' %#&!& "# !/ (a'(! .!& -'$r#&!& )!*! .!&

#$r#&!& 7,(,r!&5 .! ),a. 7a)-.-(a .a "#)-&-1' "#&"# #. %,'(! "# -&(a 7-'a')-#r!5 "#

r#a.-;ar ! '! ,' %r!/#)(!9

%#N J K7<>2>*62

C!*! #. VPN #& *a/!r a 05 #. %r!/#)(! #& b,#'! %!r+,#5 #' %#&!& "# !/5 .!&

-'$r#&!& &!' *a/!r#& +,# .!& #$r#&!&9 A"-)-!'a.*#'(#5 &- '! &# -'-#r(# #' #.%r!/#)(! Cr#a)-1' "# ,' Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a #' #. &#)(!r "#

C-,"a" Sa.-(r# &# "#ar:a' "# %#r"#r c929?62 *<& .a (a&a "# !%!r(,'-"a"9

?09692 Ta&a I'(#r'a "# R#(!r'!

La TIR *-"# .a r#'(ab-.-"a" "# ,'a -'#r&-1' / #& .a (a&a a .a ),a. &!' "#&)!'(a"!&

.!& 7.,!& "# )aa "# 7!r*a (a. +,# .!& -'$r#&!& / .!& #$r#&!& &#a' -$,a.#&5 #& "#)-r 

a .a (a&a #' +,# #. VPN &# a)# )#r!9

La Ta&a I'(#r'a "# R#(!r'! arr!1 ,' %!r)#'(a# "#. ?05?5 &,%#r-!r a .a (a&a

"# !%!r(,'-"a" "#. 5 .a ),a. #& #. %r!*#"-! "# .a& (a&a& !7r#)-"a& #' .a&

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#'(-"a"#& ba')ar-a&9 E& "#)-r5 +,# #. #&(,"-! "# 7a)(-b-.-"a" %ara .a )r#a)-1' "# ,'

Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a #' #. &#)(!r "# )-,"a" &a.-(r# #& -ab.#5 %!r+,#

.a -'#r&-1' &# r#),%#ra "#&"# &, %r-*#r a=! "# 7,')-!'a*-#'(!9

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** CONCLSIONES

La -'-)-a(-a "# .a %,#&(a #' *ar)a "# ,' Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a5 &#

$#'#r1 )!' #. 7-' "# br-'"ar "-7#r#'(#& a.(#r'a(-a& #' ),a'(! a %r!",)(!& /

&#r-)-!& #' ,' *-&*! .,$ar5 "#b-"! a +,# #' #. &#)(!r "# C-,"a" Sa.-(r# '! #4-&(#

,' #&(ab.#)-*-#'(! +,# r#'a (!"a& #&(a& )ara)(#r:&(-)a& %ara &a(-&7a)#r .a&

'#)#&-"a"#& "#. ).-#'(#9

E. #&(,"-! "# *#r)a"!& r#a.-;a"!5 arr!1 +,# #&(# (-%! "# #&(ab.#)-*-#'(! (-#'#$ra' a)#%(a)-1' #' #. &#)(!r "# -'#&(-$a)-1' "#b-"! a .!& %r!",)(!&5 &#r-)-!&

a"-)-!'a.#& / .a -'7ra#&(r,)(,ra )!.!*b-a'a +,# (,! ,' $ra"! "# a%r!ba)-1' "#.

/ #&(! a &, #; &# )!'-#r(# #' ,'a #'(aa )!*%#(-(-a5 +,# %#r*-(# a(ra#r 

%!r *#"-! "# r#)!'!)-*-#'(! / %,b.-)-"a" a )!.!*b-a'!& / #4(ra'#r!& +,# +,-#r#'

#r #. .a"! %!&-(-! "#. %a:&9

La )r#a)-1' "#. Ca78 Bar )!' -"#'(-"a" )!.!*b-a'a5 (-#'# ,' -*%a)(! &!)-a. /a*b-#'(a. %!&-(-! %ara #. &#)(!r5 %,#&(! +,# &# %r#(#'"# a.)a';ar ,' a.(!

%!r)#'(a# "# %ar(-)-%a)-1' #' .!& Ca78 Bar "# .a )-,"a" / %!r #'"# C-,"a" Sa.-(r#

a,*#'(a &, a)(,a. r#)!'!)-*-#'(!9

E. #&(,"-! (8)'-)! %#r*-(-1 #&(ab.#)#r .a& )ara)(#r:&(-)a& "# .a *a+,-'ar-a / #+,-%!

/ *#"-r .a -'7ra#&(r,)(,ra "# 56 *#(r!& ),a"ra"!&5 %ara .a !%#ra(--"a" "-ar-a

"#. #&(ab.#)-*-#'(!9 D# -$,a. 7!r*a5 "#(#r*-'ar .!& (-#*%!&5 %r!)#&!& / %#r&!'a.

%ara )a"a ,'! "# .!& %,#&(!& "# (raba!9

P!r *#"-! "#. "-a$'1&(-)! "#. #'(!r'! -'(#r'! / #4(#r'! "# .a )!*%a=:a &# a'a.-;1

+,# .!& 7a)(!r#& *<& r#.#a'(#& &!' .a& 7!r(a.#;a& / !%!r(,'-"a"#& *#"-a&5 +,#

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)!'(rarr#&(a' .a& "#b-.-"a"#& / a*#'a;a& +,# %,#"#' a7#)(ar #. "#&#*%#=! "# .a

!r$a'-;a)-1'9

C!' #. #&(,"-! a"*-'-&(ra(-!5 &# #&(-%,.ar!' .a& %a,(a& "# %.a'#a)-1' #&(ra(8$-)a5.!& "#b#r#& / "#r#)!& "# #*%.#a"!& / #*%.#a"!r#& +,# #')a*-'a' a. b,#'

7,')-!'a*-#'(! "#. ).-*a !r$a'-;a)-!'a.9

S# r#a.-;1 #. #&(,"-! .#$a.5 )!' #. ),a. &# "#(#r*-'1 #. %r!)#"-*-#'(! '#)#&ar-!

%ara .a %,#&(a #' *ar)a "#. Ca78 Bar / .a& #'(-"a"#& r#.a)-!'a"a& +,# #4%-"#'

.!& %#r*-&!& r#+,#r-"!& %ara #. 7,')-!'a*-#'(!5 )!' #. %r!%1&-(! "# '! -'),rr-r #'

*,.(a& /1 &a')-!'#&9

E. #&(,"-! 7-'a')-#r!5 r#)!%-.1 .a -'7!r*a)-1' "# )!&(!&5 $a&(!& # -'$r#&!& "#.

#&(,"-! "# *#r)a"!&5 (8)'-)!5 a"*-'-&(ra(-! / .#$a.5 )!' .! ),a. &# #&(ab.#)-1 ,'

%,'(! "# #+,-.-br-! c?2966?966 "# #'(a& a',a.#&9

La #a.,a)-1' 7-'a')-#ra %#r*-(-1 "#(#r*-'ar .a -ab-.-"a" "#. %r!/#)(! / .a

r#),%#ra)-1' "# .a -'#r&-1' #' ,' (-#*%! -'7#r-!r a ,' a=!9

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*2 RECOMENDACIONES

L!& a,(!r#& "# #&(# %r!/#)(! r#)!*-#'"a' a .!& #&(,"-a'(#&5 +,# &# #&7,#r)#' %!r 

$#'#rar .a )r#a)-1' "# &, %r!%-a #*%r#&a / "# #&(a 7!r*a a%.-)ar &,&

)!'!)-*-#'(!& #' .!& "-7#r#'(#& %r!)#&!& a"*-'-&(ra(-!& / a,*#'(ar &,

)r#)-*-#'(! %#r&!'a. )!'(r-b,/#'"! a .a "-&*-',)-1' "#. "#&#*%.#! #' #. %a:&9

 A .!& #*%r#&ar-!& "# .a& %#+,#=a& / *#"-a'a& #*%r#&a& %ara +,#

)!'&(a'(#*#'(#5 !7r#;)a' ,' a.!r a$r#$a"! a &,& %r!",)(!& / &#r-)-!& !7r#)-"!&/ "# #&(a 7!r*a a,*#'(ar .a )!*%#(-(--"a" "# .a& %/*#&9

 A .a ,'-#r&-"a" "# .a &a..#5 %ara *!(-ar / $,-ar a .!& #&(,"-a'(#& +,# "#&##' &#r 

%ar(# "# .a A&!)-a)-1' "# A"*-'-&(ra"!r#& "# E*%r#&a& / "# #&(a 7!r*a a,*#'(ar 

#. r#)!'!)-*-#'(! / .a 7,#r;a .ab!ra. "# .!& #$r#&a"!& #' .a &!)-#"a"9

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BIBLIOGRAFIA

BACA CURREA5 G,-..#r*!9 I'$#'-#r:a E)!'1*-)a9 C!.!*b-a9 F!'"! E",)a(-!

Pa'a*#r-)a'!9 20029

CAMACHO CUELLAR5 Ja-r!9 La& *#!r#& r#)#(a& "# )!)-'a9 C!.!*b-a9 E",)ar9

?

CHIAVENATO5 I"a.b#r(!9 A"*-'-&(ra)-1' "# .!& r#),r&!& ,*a'!&9 S#$,'"a#"-)-1'9 B!$!(<9 M) GraW H-..9 ?

CHIAVENATO5 I"a.b#r(!9 I'(r!",))-1' a .a (#!r:a $#'#ra. "# .a a"*-'-&(ra)-1'9

,-'(a #"-)-1'9 M84-)!9 M) GraW H-..9 A=! 20009

DONNELLY GIBSON5 Ia')#-)9 D-r#))-1' / A"*-'-&(ra)-1' "# E*%r#&a&9

O)(aa E"-)-1'9 E&(a"!& U'-"!&9 A""-&!'3#&.#/ Ib#r!a*#r-)a'a9 ?

GOMEZ BRAVO5 O&)ar9 C!'(ab-.-"a" "# )!&(!&9 C,ar(a #"-)-1'9 B!$!(<9 M) GraW

H-..9 200

GUDIO DAVILA5 E**a L,)-a9 C!'(ab-.-"a" 20009 S#$,'"a E"-)-1'9 C!.!*b-a9

M) GraW H-..9 ?

HERNANDEZ HERNANDEZ5 Abraa* / HERNANDEZ VILLALOBOS Abraa*9

F!r*,.a)-1' / #a.,a)-1' "# %r!/#)(!& "# -'#r&-1'9 C,ar(a E"-)-1'9 M84-)!9

T!*&!' L#ar'-'$9 200?

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HORNGREN5 Car.#&5 FOSTER5 G#!r$# / DATAR5 Sr-a'(9 C!'(ab-.-"a" "#

)!&(!&9 D8)-*a #"-)-1'9 M84-)!9 Pr#'(-)# Ha..9 2002

INSTITUTO COLOMBIANO DE NORMAS TECNICAS9 N!r*a& )!.!*b-a'a& %ara.a %r#&#'(a)-1' "# (raba!& "# -'#&(-$a)-1'9 ,-'(a a)(,a.-;a)-1'9 B!$!(<5 D9C9

ICONTEC5 20069

OONTZ5 Har!."9 A"*-'-&(ra)-1' ,'a %#r&%#)(-a $.!ba.9 D8)-*a %r-*#ra #"-)-1'9

M84-)!9 M) GraW H-..9 ?9

MÉNDEZ LVAREZ5 Car.!& E",ar"!9 M#(!"!.!$:a D-&#=! / "#&arr!..! "#.%r!)#&! "# -'#&(-$a)-1'9 T#r)#ra #"-)-1'9 B!$!(<9 M) GraW H-..9 200

ORTIZ ANAYA5 H8)(!r9 A'<.-&-& 7-'a')-#r! a%.-)a"! / %r-')-%-!& "# a"*-'-&(ra)-1'

7-'a')-#ra9 D!)#aa #"-)-1'9 C!.!*b-a9 U'-#r&-"a" E4(#r'a"! "# C!.!*b-a9 2006

PERREAULT5 -..-a* D9 / M) CARTHY5 E9 J#r!*#9 Mar#(-'$ ,' #'7!+,# $.!ba.9

D8)-*a (#r)#ra #"-)-1'9 M84-)!9 M) GraW H-..9 200?9

SAPAG CHAIN5 Na&&-r / SAPAG CHAIN R#-'a."!9 Pr#%ara)-1' / Ea.,a)-1' "#

Pr!/#)(!&9 T#r)#ra E"-)-1'9 B!$!(<9 M) GraW H-..9 ?

SERNA GOMEZ5 H,*b#r(!9 @'"-)#& "# $#&(-1'9 Pr-*#ra #"-)-1'9 B!$!(<9 R

#"-(!r#&9 200?

SERNA GOMEZ5 H,*b#r(!9 G#r#')-a E&(ra(8$-)a T#!r:a M#(!"!.!$:a  A.-'#a*-#'(!5 I*%.#*#'(a)-1' / Ma%a& E&(ra(8$-)!&9 O)(aa #"-)-1'9 B!$!(<9 R

E"-(!r#&9 2009

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STANTON5 -..-a* J95 ETZEL5 M-)a#. J9 / ALER5 Br,)# J9 F,'"a*#'(!& "#

Mar#(-'$9 D8)-*! %r-*#ra #"-)-1'9 M) GraW H-..9 M84-)!9 20009

TORRES SALINAS5 A."!9 C!'(ab-.-"a" "# )!&(!& a'<.-&-& %ara .a (!*a "#"#)-&-!'#&9 S#$,'"a #"-)-1'9 M84-)!9 M) GraW H-..9 20029

URDANETA BALLEN5 Or.a'"!9 E. "#&arr!..! "# .!& r#),r&!& ,*a'!& #' .!&

%r!)#&!& "# a%#r(,ra #)!'1*-)a9 S#$,'"a #"-)-1'9 B!$!(<9 R #"-(!r#&9 ?9

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ANE!O A MA#A DEL SECTOR

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ANE!O B ENCESTA

El objetivo de esta encuesta, es conocer sus preferencias al momento de Ingresar a un Café - Bar, en cuanto

a productos, servicios y ambientación. Agradecemos ue sus respuestas sean lo m!s sinceras posibles,

para lograr el é"ito de la investigación.

1. C0 =* >)*/*/"$ $# %*- "-"$ -* C$>? 0 ($)@ S*B$#* /0 $

$. U$ . D0- /. M- * T)*- . N"$

2. C0 ="**- -*#* -* ") $/0%+$B$0 $ *-0- -""0- S*B$#* /0 $

$. P*)-0$ *# %"-%0 -*0 . P*)-0$ *# -*0 0+*-0 /. G)+0 * $%"0-

3. C# * #$- -""**- *"$- $="*)* /0 %- >)*/*/"$ S*B$#* /0 $

$. C*)*$ . C0/*# /. V"0 . (*"$- * C$>? *. M$#*$$

4. C# * #$- -""**- /0%"$- *- * - +)*>*)*/"$ S*B$#* /0 $

$. C)*+*- . T$#$ * =*-0- /. P"/$$- . P$-$-

L$- +"/$$- /0"** *%+$$"$- *- +$#"0- * =*-0 -$#/"/$ /0)""0- +$$/0*- , +$+$-

5. C#*- * #0- **0- %*/"0$0- $ /0"$/"H #* -$)$ */0)$) * *-* "+0 * *-$#*/"%"*0- S*B$#* 

/0 $

$. C**)0- . MJ-"/$ * "0 /. V"*0 K C0/"*)0- . FJ0#

6. L* -$)$ */0)$) C$>? ($) 0* - *-)/)$ >-"/$ -*$ /0 "*"$ /0#0%"$$ S*B$#* /0 $

$. SI . NO

7. C# * #0- -""**- -*)"/"0- /0-"*)$ -* *# %- "%+0)$* * *-* "+0 * *-$#*/"%"*0- S*B$#* /0

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ANE!O D DIAGN"STICO INTERNO

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D# a),#r"! a. D-a$'1&(-)! I'(#r'! &# #.ab!ra ,' P#r7-. P!'"#ra"! "# Ca%a)-"a"#&

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DIAGN"STICO E!TERNO

FACTORES ECON"MICOSO#ORTNIDAD AMENAA IM#ACTO

ALTO MEDIO BA$O ALTO MEDIO BA$O ALTO MEDIO BA$O

R#7!r*a Lab!ra. ! !

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 A,*#'(! #' (a&a& "# -'(#r8& %ara 7-'a')-a)-1'! !

Cr#a)-1' "# ',#!& -*%,#&(!& ! !

FACTORES #OL'TICOSO#ORTNIDAD AMENAA IM#ACTO

ALTO MEDIO BA$O ALTO MEDIO BA$O ALTO MEDIO BA$O

N,#a& '!r*a& .#$a.#& ! ! A%!/! "# #'(-"a"#& #&(a(a.#&5 7,'"a)-!'#& /!r$a'-;a)-!'#& ! !

FACTORES SOCIALESO#ORTNIDAD AMENAA IM#ACTO

ALTO MEDIO BA$O ALTO MEDIO BA$O ALTO MEDIO BA$O

R#7!r*a& a. S-&(#*a "# S#$,r-"a" S!)-a.! !

D-&*-',)-1' "#. @'"-)# "# "#&#*%.#! ! !

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ALTO MEDIO BA$O ALTO MEDIO BA$O ALTO MEDIO BA$O

T#.#)!*,'-)a)-!'#&! !

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FACTORES COM#ETITI%OSO#ORTNIDAD AMENAA IM#ACTO

ALTO MEDIO BA$O ALTO MEDIO BA$O ALTO MEDIO BA$O

 A.-a';a #&(ra(8$-)a ! !

R!(a)-1' "#. (a.#'(! H,*a'!! !

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E4(#r'!&5 (!*a'"! .!& a&%#)(!& "# A.(! I*%a)(! / ).a&-7-)<'"!.!& #' ?9

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O%!r(,'-"a" A.(a5 29 O%!r(,'-"a" M#"-a5 9 A*#'a;a A.(a / 9 A*#'a;a M#"-a5

)!').,/#'"! +,# .a& O%!r(,'-"a"#& M#"-a& &!' #. 7a)(!r *<& r#.#a'(# a (#'#r #'

),#'(a #' .a 7!r*,.a)-1' "# .a& #&(ra(#$-a& DO / DA9

DIAGNOSTICO E!TERNO CALIFICACION RESLTADO

R#7!r*a Lab!ra. 0,*< * 0,*<

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ANE!O E E%ALACI"N DE DESEM#E&O

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ANE!O F MANAL DE FNCIONES

MANAL DE FNCIONES

NOMBRE DEL CARGO) A"*-'-&(ra"!r  $EFE INMEDIATO) J,'(a "# S!)-!&

DE#ARTAMENTO)#ERSONAS A CARGO)

 A,4-.-ar )!'(ab.#5*#&#r!&5 )!)-'#r! /bar*a'

SISTEMA DE MEDIDA A,*#'(! "# .a R#'(ab-.-"a" #&(ab.#)-"a "#. '#$!)-! #' ,' 2 *:'-*! &#*#&(ra.5 b-#' &#a%!r -')r#*#'(! "# #'(a& ! r#",))-1' "# )!&(!& / $a&(!&

RESMEN DEL CARGOR#&%!'&ab.# "# a"*-'-&(rar #7-)a; / #7-)-#'(#*#'(# .!& r#),r&!& ,*a'!& / *a(#r-a.#& %ara#. b,#' 7,')-!'a*-#'(! "# .a #*%r#&a9 S,%#r-&a / "-r-$# .a& .ab!r#& "-ar-a& "#. <r#a "#%r!",))-1' / "#. <r#a "# S#r-)-! a. ).-#'(#5 #'7!')a'"! .!& %r!)#&!& a)-a .a *#!ra)!'(-',a / "# #&(a 7!r*a )!'(r-b,-r a .a %.#'a &a(-&7a))-1' "#. ).-#'(#9

FNCIONES* R#&%!'&ab.# "#. *a'#! "# .a& ..a#& / ).a#& "# a.ar*a5 %ara abr-r / )#rrar #.

#&(ab.#)-*-#'(! a "-ar-!2 I'&%#))-!'ar #. #&(a"! "# .a& *a(#r-a& %r-*a& / )a'(-"a" "# -'#'(ar-!5 %ara *a'(#'#r #.

'-#. 1%(-*! %ara #. b,#' 7,')-!'a*-#'(! "#. #&(ab.#)-*-#'(!9< Pr!%#'"#r .a b,#'a -*a$#' "#. #&(ab.#)-*-#'(! #' ),a'(! a. a&#!5 a*b-#'(a)-1' / !r"#'

a'(#& "# r#a.-;ar .a a%#r(,ra a. %b.-)!98 E')ar$a"! "# #*-(-r .a 7a)(,ra a .!& ).-#'(#& / r#)-b-r #. %a$! r#&%#)(-! a. &#r-)-!

%r#&(a"!9> S,%#r-&ar #. &#r-)-! !7r#)-"! %!r %ar(# "# .!& *#&#r!& / .a )a.-"a" "# .!& %r!",)(!&

#.ab!ra"!& %!r #. bar*a' / #. )!)-'#r!96 Pr!$ra*ar .!& (,r'!& "# .!& #*%.#a"!& "# a),#r"! a .!& ":a& "# *a/!r "#*a'"a97 Pr!$ra*ar .a *&-)a / ##'(!& %r#&#'(a"!& a .!& ).-#'(#&9@ D-&#=ar %r!$ra*a& "# )a%a)-(a)-1'5 b-#'#&(ar # -')#'(-!& +,# a,*#'(#' .a *!(-a)-1'

ANALISIS DEL CARGORei-ito- I1tee.t3e-) T8)'-)! ! #&(,"-a'(# #' %r!)#&! "# $ra"! "# A"*-'-&(ra)-1' "#E*%r#&a&5 )!' )!'!)-*-#'(!& )!'(ab.#&5 "# *#r)a"#! / "# %#r&!'a.9 E4%#r-#')-a *:'-*a "#,' a=! )!*! a"*-'-&(ra"!r ! a,4-.-ar a"*-'-&(ra(-! / )a%a)-"a" %ara .-+,-"ar '1*-'a /*a'#ar &-&(#*a& )!'(ab.#&9Rei-ito- FP-i.o-) Ca%a)-"a" %ara .-"#rar %r!)#&!& / $r,%!& "# (raba!5 #4)#.#'(# *a'#!"# r#.a)-!'#& -'(#r%#r&!'a.#&9

Re-(o1-3biid3de- Im(P.it3-) S,%#r-&ar #. (raba! "# .a& "#*<& <r#a& "# .a #*%r#&a /*a'#! "# -'#'(ar-!&5 *a+,-'ar-a / #+,-%!5 a"#*<& "#. ,&! a"#),a"! "# "-'#r!5"!),*#'(!& # -'7!r*a)-1' )!'7-"#')-a.9

Co1di.io1e- de tr3b35o) O7-)-'a # -'&(a.a)-!'#& "#. .!)a.9 E' #. (-#*%! "# 7,')-!'a*-#'(!"#b# %#r*a'#)#r #' .a barra9

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MANAL DE FNCIONES

NOMBRE DEL CARGO)  A,49 C!'(ab.# $EFE INMEDIATO)  A"*-'-&(ra"!r 

DE#ARTAMENTO) F-'a')-#ra #ERSONAS A CARGO) N! A%.-)a

SISTEMA DE MEDIDAE'-ar .!& -'7!r*#& "# 7.,! "# )aa a "-ar-! )!' ,'a )!'7-ab-.-"a" "#. ?005 #r-7-)a'"!,'-"a"#& %r!",)-"a& )!' ,'-"a"#& #'"-"a&9

RESMEN DEL CARGOR#&%!'&ab.# "#. *a'#! a"#),a"! "# .!& r#),r&!& *!'#(ar-!& "# .a !r$a'-;a)-1'5r#&%!'&ab-.-"a" %ara .a %r!$ra*a)-1' "# .a& #'(ra"a& / &a.-"a& "# "-'#r! / &, !%!r(,'a

)!'(ab-.-;a)-1' %ara !7r#)#r -'7!r*a)-1' -*%!r(a'(# a .a (!*a "# "#)-&-!'#&9

FNCIONES* R#$-&(rar .a& 7a)(,ra& "# .a& ),#'(a& %!r %a$ar / r#a.-;ar #. ar)-! )!rr#&%!'"-#'(# "#

#&(!& "!),*#'(!& %ara r#a.-;ar #. %a$! "# %r!##"!r#& #' .a 7#)a #&(-%,.a"a #' #.)!'(ra(!9

2 E.ab!rar #. ar+,#! # -'7!r*# "-ar-! "# .a )aa / %!&(#r-!r*#'(# ar)-ar #. "!),*#'(!%ara r#a.-;ar #. r#$-&(r! )!'(ab.#9

< E.ab!rar / %a$ar .a '1*-'a a .!& #*%.#a"!& "# a),#r"! )!' .a& %!.:(-)a& "# .a #*%r#&a9

8 R#a.-;ar -'7!r*#& )!'(ab.#& *#'&,a.#&5 +,# %#r*-(a' )!'!)#r #. #&(a"! a)(,a. "# .a)!*%a=:a

> R#a.-;ar .a& )!'&-$'a)-!'#& "# a),#r"! a. *!-*-#'(! "# #7#)(-! / %!.:(-)a& "# .a!r$a'-;a)-1'9

6 E.ab!rar #. -'7!r*# "# %!&-)-1' 7-'a')-#ra &#*a'a.5 )!' #. 7-' "# )!'!)#r .!& *!-*-#'(!&"#(a..a"!& "#. 7.,! "# #7#)(-!9

ANALISIS DEL CARGORei-ito- I1tee.t3e-) T8)'-)! ! #&(,"-a'(# #' %r!)#&! "# $ra"! "# C!'(a",r:a Pb.-)a5)!' )!'!)-*-#'(!& #' r#$-&(r!& )!'(ab.#&5 )a,&a)-1' "# ),#'(a& / .-+,-"a)-1' "# '1*-'a9E4%#r-#')-a *:'-*a )!*! a%r#'"-; ! %a&a'(#9

Rei-ito- FP-i.o-) H!'#&(-"a" / r#&%!'&ab-.-"a" %ara #. *a'#! "# "-'#r!9Re-(o1-3biid3de- Im(P.it3-) R#&%!'&ab.# "#. ,&! a"#),a"! "# "-'#r!5 "!),*#'(!& #-'7!r*a)-1' )!'7-"#')-a.9

Co1di.io1e- de tr3b35o) O7-)-'a # -'&(a.a)-!'#& "#. .!)a.9

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MANAL DE FNCIONES

NOMBRE DEL CARGO) Bar*a' $EFE INMEDIATO)  A"*-'-&(ra"!r 

DE#ARTAMENTO) Pr!",))-1' #ERSONAS A CARGO) N! A%.-)a

SISTEMA DE MEDIDAE.ab!rar .a& b#b-"a& "# .a& 1r"#'#& "# %#"-"! #' ,' (-#*%! '! *a/!r a 6 *-',(!& %!r )a"a  

,'a5 )!' #. 7-' "# r#",)-r .!& ),#..!& "# b!(#..a

RESMEN DEL CARGOR#&%!'&ab.# "# *#;).ar5 #.ab!rar / &#r-r .a& b#b-"a& &!.-)-(a"a& %!r #. ).-#'(#9 E'$ar$a"!"# )!'(r!.ar / *a'(#'#r #. &(!) "# -'#'(ar-! "# b#b-"a& # -'&%#))-!'ar .a )a.-"a" "#. (ra$!#'(r#$a"! %!r #. %r!##"!r9

FNCIONES* R#a.-;ar .a .-*%-#;a "# &, .,$ar "# (raba! / "# .!& ,(#'&-.-!& '#)#&ar-!& %ara .a

#.ab!ra)-1' "# .a& b#b-"a&92 P!r(ar #. ,'-7!r*# !(!r$a"! %!r .a #*%r#&a / +,# ),*%.a )!' .a& #&%#)-7-)a)-!'#& "#.

R#$.a*#'(! "# H-$-#'# / S#$,r-"a" I'",&(r-a.9< I'7!r*ar a. a"*-'-&(ra"!r )!' %r#-a a'(-)-%a)-1'5 .!& 7a.(a'(#& "# -'#'(ar-! %ara r#a.-;ar 

.!& %#"-"!& &!.-)-(a"!& %!r #. ).-#'(#98 V#r-7-)ar .!& &#..!& "# &#$,r-"a" "# .!& %r!",)(!&> C!'(r!.ar / ,&(-7-)ar .a& &a.-"a& "# -'#'(ar-!5 a.-"a'"!.a& )!' .a& 1r"#'#& "# %#"-"!96 E.ab!rar .a& b#b-"a& &!.-)-(a"a& %!r #. ).-#'(#9

ANALISIS DEL CARGO

Rei-ito- I1tee.t3e-) T8)'-)! #' *#&a / bar5 )!' #4%#r-#')-a *:'-*a "# "!& a=!&)!*! bar*a' / )!'!)-*-#'(! #' .a *a'-%,.a)-1' / #.ab!ra)-1' "# "-7#r#'(#& b#b-"a& )!' !&-' a.)!!. / b#b-"a& "# )a789Rei-ito- FP-i.o-) Cr#a(--"a" / a$-.-"a" *a',a.9Re-(o1-3biid3de- Im(P.it3-) R#&%!'&ab.# "#. *a'(#'-*-#'(! "#. -'#'(ar-! "# .-)!r#& /.!& #+,-%!& '#)#&ar-!& %ara .a %r!",))-1' "# .!& *-&*!&9 E-(ar "#&%#r"-)-!& -''#)#&ar-!&9

Co1di.io1e- de tr3b35o)  Ar#a "# %r!",))-1' Qbarra9 E4%,#&(! a r-#&$!& 7:&-)!& )!*!+,#*a",ra&5 )!r(a"a& / $!.%#&9

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MANAL DE FNCIONES

NOMBRE DEL CARGO) M#&#r! $EFE INMEDIATO)  A"*-'-&(ra"!r 

DE#ARTAMENTO) S#r-)-! a. ).-#'(# #ERSONAS A CARGO) N! A%.-)a

SISTEMA DE MEDIDAOb(#'#r ,' '-#. "# #'(a& &#*a'a. *:'-*! "# c?56005000

RESMEN DEL CARGOE')ar$a"! "# "ar .a b-#'#'-"a a .!& ).-#'(#& / a)#r .! *<& a*#'a %!&-b.# &, #&(a":a"#'(r! "#. #&(ab.#)-*-#'(!9 O7r#)#r .!& %r!",)(!& / (!*ar .a !r"#' "# %#"-"! %ara #'(r#$ar a.<r#a "# %r!",))-1'9

FNCIONES* R#a.-;ar .a .-*%-#;a "#. <r#a "# &#r-)-! a. ).-#'(#5 #& "#)-r *#&a&5 )!-'#&5 #&)#'ar-! /

ba=!&92 P!r(ar #. ,'-7!r*# !(!r$a"! %!r .a #*%r#&a / +,# ),*%.a )!' .a& #&%#)-7-)a)-!'#& "#.

R#$.a*#'(! "# H-$-#'# / S#$,r-"a" I'",&(r-a.9< R#a.-;ar .a "#)!ra)-1' "#. #&(ab.#)-*-#'(! "# a),#r"! a .!& ##'(!& %r!$ra*a"!& %!r #.

a"*-'-&(ra"!r98 Dar .a b-#'#'-"a / ,b-)a)-1' a .!& ).-#'(#& +,# -&-(a' #. #&(ab.#)-*-#'(!9> O7r#)#r .a )ar(a / r#a.-;ar .a !r"#' "# %#"-"!6 E'(r#$ar .a !r"#' "# %#"-"! a. <r#a "# %r!",))-1'97 E'(r#$ar #. %#"-"! a. ).-#'(#

@ E'(r#$ar .a 7a)(,ra a. ).-#'(# / &!.-)-(ar #. "-'#r! %ara )a')#.ar #. %#"-"!9 C!'(r!.ar +,# (!"!& .!& ).-#'(#& %a$,#' &,& !r"#'#& "# %#"-"!9

ANALISIS DEL CARGORei-ito- I1tee.t3e-) Ba)-..#r5 )!' #4%#r-#')-a *:'-*a "# &#-& *#&#& #' #. <r#a "#&#r-)-! a. ).-#'(#5 '! '#)#&ar-a*#'(# #' bar#& ! r#&(a,ra'(#&9Rei-ito- FP-i.o-) Cr#a(--"a"5 #4%r#&-1' !ra. / )a%a)-"a" "# %#r&,a"-r9 Re-(o1-3biid3de- Im(P.it3-) R#&%!'&ab.# "# .!$rar .a %.#'a &a(-&7a))-1' "#. ).-#'(# / "#*a'(#'#r .a b,#'a -*a$#' "#. #&(ab.#)-*-#'(!9

Co1di.io1e- de tr3b35o)  Ar#a "# &#r-)-! a. ).-#'(#5 # -'&(a.a)-!'#& .!)a(-a&9 E4%,#&(! a 

r-#&$!& 7:&-)!& )!*! )!r(a"a& / )a-"a&9

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ANE!O G REGLAMENTO INTERNO DE TRABA$O

E. %r#&#'(# #& #. r#$.a*#'(! -'(#r'! "# (raba!5 %r#&)r-(! %!r .a #*%r#&a C3Q B3r Ne-tr3Tierr3 D!*-)-.-a"a #' .a )-,"a" "# B!$!(<5 %ara (!"a& &,& "#%#'"#')-a& +,# #' #. 7,(,r! &#

#&(ab.#;)a'9 E&(# r#$.a*#'(! a)# %ar(# "# .!& )!'(ra(!& -'"--",a.#& "# (raba!5 #&)r-(!& !#rba.#& +,# &# )#.#br#' #' #. 7,(,r! )!' (!"!& .!& (rabaa"!r#&9

CA#ITLO IRE:ISITOS DE ADMISION

Arti.o * ,-#' a&%-r# a (#'#r ,' )ar$! #' .a #*%r#&a5 "#b#r< %r#&#'(ar &!.-)-(," %!r #&)r-(!5%ara +,# "# #&(a 7!r*a %,#"a &#r r#$-&(ra"! )!*! a&%-ra'(#9 E' )a&! "# ..#$ar a &#r -'),.a"!5"#b#r< %r#&#'(ar .a &-$,-#'(# "!),*#'(a)-1'

?9 C#r(-7-)a"! "#. .(-*! #*%.#a"!r )!' +,-#' a/a (rabaa"!5 #' #. ),a. &# -'"-+,# #. (-#*%! "#&#r-)-!5 )ar$! "#&#*%#=a"! / #. .(-*! &a.ar-! "##'$a"!9

29 F!(!)!%-a "# .a )#",.a "# )-,"a"a':a5 Pa&a"! J,"-)-a. -$#'(# / "# .a L-br#(a M-.-(ar #' #. )a&!

"# .!& !*br#&99 T:(,.! "# -"!'#-"a" &#$' #. )a&!9

CA#ITLO IICONTRATO DE A#RENDIA$E

Arti.o 2 La #*%r#&a %!"r< )#.#brar )!' #. a&%-ra'(# )!'(ra(! "# a%r#'"-;a#5 %!r #. ),a. #.(rabaa"!r &# !b.-$a a %r#&(ar &,& &#r-)-!& a .a #*%r#&a a )a*b-! "# +,# #&(a .# %r!%!r)-!'# .!&*#"-!& %ara a"+,-r-r 7!r*a)-1' %r!7#&-!'a. *#(1"-)a / )!*%.#(a "#. ar(# , !7-)-! ),/! "#&#*%#=!a &-"! )!'(ra(a"!5 %!r ,' (-#*%! "#(#r*-'a"!5 / .# %a$,# #. &a.ar-! )!'#'-"!9

Arti.o < La #*%r#&a %!"r< )#.#brar )!'(ra(! "# a%r#'"-;a# )!' %#r&!'a& *a/!r#& "# Q?

)a(!r)# a=!& +,# a/a' )!*%.#(a"! &,& #&(,"-!& %r-*ar-!&5 ! "#*,#&(r#' %!&##r )!'!)-*-#'(!&#+,-a.#'(#& a #..!&5 #' .!& *-&*!& (8r*-'!& / )!' .a& r#&(r-))-!'#& "# +,# (ra(a #. )1"-$!&,&(a'(-! "#. (raba! Q.#/ ? "# ?5 Ar(-),.! &#$,'"!9

Arti.o 8 E. &a.ar-! -'-)-a. "# .!& a%r#'"-)#& '! %!"r< &#r #' '-'$' )a&! -'7#r-!r a. )-'),#'(a %!r )-#'(! Q0 "#. *:'-*! )!'#')-!'a. ! "#. +,# r-a #' .a r#&%#)(-a #*%r#&a %ara .!& (rabaa"!r#&+,# "#&#*%#=#' #. *-&*! !7-)-! , !(r!& #+,-a.#'(#& ! a&-*-.ab.#& a a+,#. %ara #. ),a. #. a%r#'"-;r#)-ba 7!r*a)-1' %r!7#&-!'a. #' #. &#'a9

Arti.o > E. )!'(ra(! "# a%r#'"-;a# '! %!"r< #4)#"#r "# (r#& Q a=!& "# #'&#=a';a / (raba!5a.(#r'a"!& #' %#r:!"!& &,)#&-!& # -$,a.#&5 %ara '-'$' ar(# , !7-)-! / &!.! %!"r< %a)(ar&# %!r #.(8r*-'! %r#-&(! %ara )a"a ,'! "# #..!& #' .a& r#.a)-!'#& "# !7-)-!& +,# %,b.-+,# #. M-'-&(#r-! "#Traba!

CA#ITLO III

#ERIODO DE #REBA

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Arti.o 6 La #*%r#&a %!"r< #&(-%,.ar #' &,& )!'(ra(!& "# (raba! ,' %#r:!"! -'-)-a. "# %r,#ba+,# (#'"r< %!r !b#(! a%r#)-ar5 %!r %ar(# "# .a #*%r#&a5 .a& a%(-(,"#& "#. (rabaa"!r /5 %!r %ar(# "##&(#5 .a )!'#'-#')-a "# .a& )!'"-)-!'#& "# (raba!

Arti.o 7 E. %#r:!"! "# %r,#ba "#b# &#r #&(-%,.a"! %!r #&)r-(! / #' )a&! )!'(rar-!5 .!& &#r-)-!&

&# #'(-#'"#' r#$,.a"!& %!r .a& '!r*a& $#'#ra.#& "#. )!'(ra(! "# (raba!9Arti.o @ E. %#r:!"! "# %r,#ba '! %,#"# #4)#"#r "# "!& Q2 *#&#&9 E' .!& )!'(ra(!& "# (raba! a(8r*-'! 7-!5 ),/a ",ra)-1' &#a -'7#r-!r a ,' Q? a=! #. %#r-!"! "# %r,#ba '! %!"r< &#r &,%#r-!r a .a+,-'(a %ar(# "#. (8r*-'! -'-)-a.*#'(# %a)(a"! %ara #. r#&%#)(-! )!'(ra(!5 &-' +,# %,#"a #4)#"#r "#"!& *#&#&9 C,a'"! #'(r# ,' *-&*! #*%.#a"!r / (rabaa"!r &# )#.#br#' )!'(ra(!& "# (raba!&,)#&-!&5 '! #& <.-"a .a #&(-%,.a)-1' "#. %#r:!"! "# %r,#ba5 &a.! %ara #. %r-*#r )!'(ra(!

Arti.o E. %#r:!"! "# %r,#ba %,#"# "ar&# %!r (#r*-'a"! ,'-.a(#ra.*#'(# #' ),a.+,-#r *!*#'(!5 &-' %r#-! a-&! / &-' -'"#*'-;a)-1' a.$,'a %!r #. r#&(! "#. (-#*%! %a)(a"!9 P#r! &-#4%-ra"! #. %#r:!"! "# %r,#ba #. (rabaa"!r )!'(-',ar# a. &#r-)-! "#. #*%.#a"!r5 )!' &,)!'&#'(-*-#'(! #4%r#&!5 %!r #&(# &!.! #)! .!& &#r-)-!& %r#&(a"!& %!r a+,#. a #&(#5 &#)!'&-"#rara' r#$,.a"!& %!r .a& '!r*a& $#'#ra.#& "#. )!'(ra(! "# (raba! "#&"# .a -'-)-a)-1' "#"-)! %#r:!"! "# %r,#ba9

CA#ITLO I%

TRABA$ADORES OCASIONALES, ACCIDENTALES O TRANSITORIOS

Arti.o *0 S!' (rabaa"!r#& !)a&-!'a.#&5 a))-"#'(a.#& ! (ra'&-(!r-!& .!& +,# r#a.-;a' (raba!& "#)!r(a ",ra)-1'5 '! *a/!r "# ,' *#&5 +,# &# r#7-#r#' a .ab!r#& "-&(-'(a& a .a& a)(--"a"#& '!r*a.#&"#. #*%.#a"!r9 L!& (rabaa"!r#& !)a&-!'a.#&5 a))-"#'(a.#& ! (ra'&-(!r-!& #&(<' #4).,-"!& "# .a&&-$,-#'(#& %r#&(a)-!'#& %r-*a "# &#r-)-!5 )a.;a"! / #&(-"! "# .ab!r / "#*<& +,# "#(#r*-'# .a.#/9

CA#ITLO %ORARIO DE TRABA$O

Arti.o ** La !r'a"a "# (raba! #& .a +,# )!'#'$a' .a& %ar(#& ! a 7a.(a "# )!'#'-!5 .a *<4-*a.#$a.9 E' #. #&(ab.#)-*-#'(! &# .ab!rar< "# D!*-'$! a D!*-'$!, -').,/#'"! 7#&(-!& "# a),#r"! a.! &#=a.a"! #' #. ar(:),.! ? "#. )1"-$! &,&(a'(-! "# (raba!9

CA#ITLO %I

%ACACIONES REMNERADAS

Arti.o *2 L!& (rabaa"!r#& +,# ,b-#ra' %r#&(a"! &,& &#r-)-!& ",ra'(# ,' a=!5 (-#'#' "#r#)!a +,-')# ":a& <b-.#& )!'&#),(-!& "# a)a)-!'#& r#*,'#ra"a&

Arti.o *< La 8%!)a "# .a& a)a)-!'#& "#b# &#r &#=a.a"a %!r .a #*%r#&a a *a& (ar"ar %ara"#'(r! "#. a=! &,b&-$,-#'(# a a+,#. #' +,# &# a/a' )a,&a"! / "#b#' &#r )!')#"-"a&!7-)-!&a*#'(# ! a %#(-)-1' "#. (rabaa"!r5 &-' %#r,"-)ar #. &#r-)-! / .a #7#)(--"a" "#. "#&)a'&!9 E.#*%.#a"!r (-#'# +,# "ar a )!'!)#r a. (rabaa"!r )!' +,-')# Q? ":a& "# a'(-)-%a)-1' .a 7#)a #'+,# .# )!')#"#r< a)a)-!'#&9

Arti.o *8 C,a'"! #. )!'(ra(! "# (raba! (#r*-'# &-' +,# #. (rabaa"!r ,b-#ra "-&7r,(a"! "#a)a)-!'#& /a )a,&a"a&5 ! ),a'"! "#'(r! "# &, -$#')-a a/a .,$ar a .a )!*%#'&a)-1' #' "-'#r!5

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&# (#'"r< )!*! ba&# (a. )!*%#'&a)-1' #. .(-*! &a.ar-! "##'$a"!9 E' .!& )!'(ra(!& "# (raba! a(8r*-'! 7-! -'7#r-!r#& a ,' Q? a=!5 .!& (rabaa"!r#& (#'"r<' "#r#)! a. %a$! "# a)a)-!'#& #'%r!%!r)-1' a. (-#*%! .ab!ra"! ),a.+,-#ra +,# #&(# &#a9

Arti.o *> E& %r!-b-"! )!*%#'&ar #' "-'#r! .a& a)a)-!'#&5 &-' #*bar$!5 #. *-'-&(#r-! "#

%r!(#))-1' &!)-a. %!"r< a,(!r-;ar +,# &# %a$,# #' "-'#r! a&(a .a *-(a" "# #&(a&5 #' )a&!&#&%#)-a.#& "# %#r,-)-! %ara .a #)!'!*:a 'a)-!'a. ! "# .a -'",&(r-a9

Arti.o *6 T!"! #*%.#a"!r ..#ar< ,' r#$-&(r! "# a)a)-!'#& #' #. +,# &# a'!(ar< .a 7#)a "#-'$r#&! "# )a"a (rabaa"!r5 7#)a #' +,# (!*a &,& a)a)-!'#&5 #' +,# .a& (#r*-'a / .ar#*,'#ra)-1' "# .a& *-&*a& QD#)r#(! ? "# ?965 Ar(:),.!

PARGRAFO9 E' .!& )!'(ra(!& a (8r*-'! 7-! -'7#r-!r a ,' Q? a=!5 .!& (rabaa"!r#& (#'"r<'"#r#)! a. %a$! "# a)a)-!'#& #' %r!%!r)-1' a. (-#*%! .ab!ra"! ),a.+,-#ra +,# #&(# &#a QAr(:),.!(#r)#r!5 %ar<$ra7!5 L#/ 0 "# ?909

CA#ITLO %II#ERMISOS = LICENCIAS

Arti.o *7 La #*%r#&a )!')#"#r< a &,& (rabaa"!r#& .!& %#r*-&!& '#)#&ar-!& %ara #. ##r)-)-!"#. "#r#)! a. &,7ra$-! / %ara #. "#&#*%#=! "# )ar$!& !7-)-a.#& (ra'&-(!r-!& "# 7!r;!&a a)#%(a)-1'5#' )a&! "# $ra# )a.a*-"a" "#b-"a*#'(# )!*%r!ba"a5 %ara )!'),rr-r a. &#r-)-! *8"-)! / a)-(a)-!'#& ,"-)-a.#&9

E' )a&! "# $ra# )a.a*-"a" "!*8&(-)a5 .a !%!r(,'-"a" "#. a-&! %,#"# &#r a'(#r-!r ! %!&(#r-!r a.#)! +,# .! )!'&(-(,/# ! a. (-#*%! "# !),rr-r 8&(#5 &#$' .! %#r*-(a' .a& )-r),'&(a')-a&9

Arti.o *@ La #*%r#&a %!"r< a,(!r-;ar a .!& (rabaa"!r#& .a& .-)#')-a& +,# 8&(!& &!.-)-(#'9 Para(!"! #7#)(! .#$a.5 ",ra'(# .a .-)#')-a &# &,&%#'"# #. )!'(ra(! "# (raba!9 La& .-)#')-a& "#b#' &#r &!.-)-(a"a& %!r #&)r-(!5 )!' ,'a a'(#.a)-1' "# (r#& Q ":a& <b-.#&5 -'"-)a'"! .!& *!(-!& %ara #..! /a'#4a'"! .!& "!),*#'(!& +,# ,&(-7-+,#' .a &!.-)-(,"9 La #*%r#&a "#)-"-r< &!br# &, a%r!ba)-1'9

CA#ITLO %IISALARIO MINIMO, CON%ENCIONAL, LGAR, DIAS, ORAS DE #AGO

 = #ERIODOS :E LO REGLAN

Arti.o * F!r*a& / .-b#r(a" "# #&(-%,.a)-1'

PARGRAFO E. #*%.#a"!r / #. (rabaa"!r %,#"#' )!'#'-r .-br#*#'(# #. &a.ar-! #' &,& "-#r&a&*!"a.-"a"#& )!*! %!r ,'-"a" "# (-#*%!5 %!r !bra ! a "#&(a! / %!r (ar#a5 #()95 %#r! &-#*%r#r#&%#(a'"! #. &a.ar-! *:'-*! .#$a. ! #. 7-a"! #' .!& %a)(!&5 )!'#')-!'#& )!.#)(-a& / 7a..!&arb:(ra.#&9

Arti.o 20 S# "#'!*-'a !r'a. #. &a.ar-! #&(-%,.a"! %!r ":a& / &,#."!5 #. #&(-%,.a"! %!r %#r:!"!&*a/!r#& Qar(:),.! ?5 C9S9T99

PARAGRFO ? La #*%r#&a %!"r< #7#)(,ar #. %a$! a (ra8& "# )!'&-$'a)-1' #' .a& ),#'(a& #'+,# &#a' (-(,.ar#& .!& (rabaa"!r#& #' Ba')!& ! C!r%!ra)-!'#& .#$a.*#'(# #&(ab.#)-"a& #'C!.!*b-a5 1 #' .!& #&(ab.#)-*-#'(!& 7-'a')-#r!& +,# 8&(a "#(#r*-'# ! *#"-a'(# ),a.+,-#r !(r!&-&(#*a +,# -*%.a'(# 8&(a9 P#r:!"!& "# %a$! %!r *#& #')-"!9 E. &a.ar-! ! "-'#r! "#b# %a$ar&#%!r %#r:!"!& -$,a.#& / #')-"!&9

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CA#ITLO %III#RESCRI#CIONES DE ORDEN

Arti.o 2@ L!& (rabaa"!r#& (-#'#' )!*! "#b#r#& .!& &-$,-#'(#&

a R#&%#(! / &,b!r"-'a)-1' a .!& &,%#r-!r#&9b R#&%#(! a &,& )!*%a=#r!& "# (raba!9) Pr!),rar )!*%.#(a ar*!':a )!' &,& &,%#r-!r#& / )!*%a=#r!& "# (raba! #' .a& r#.a)-!'#&

%#r&!'a.#& / #' .a ##),)-1' "# .ab!r#&9" G,ar"ar b,#'a )!'",)(a #' (!"! &#'(-"! / !brar )!' #&%:r-(, "# .#a. )!.ab!ra)-1' #' #.

!r"#' *!ra. / "-&)-%.-'a $#'#ra. "# .a #*%r#&a9# E#),(ar .!& (raba!& +,# .# )!'7:#' )!' !'ra"#;5 b,#'a !.,'(a" / "# .a *#!r *a'#ra

%!&-b.#97 Ha)#r .a& !b&#ra)-!'#&5 r#).a*!& / &!.-)-(,"#& a +,# a/a .,$ar %!r )!'",)(! "#. r#&%#)(-!

&,%#r-!r / "# *a'#ra 7,'"a"a5 )!*#"-"a / r#&%#(,!&a9$ R#)-b-r / a)#%(ar .a& 1r"#'#&5 -'&(r,))-!'#& / )!rr#))-!'#& r#.a)-!'a"a& )!' #. (raba!5 )!'

&, #r"a"#ra -'(#')-1' +,# #& #' (!"! )a&! .a "# #')a*-'ar / %#r7#))-!'ar .!& #&7,#r;!& #'%r!#)! %r!%-! / "# .a #*%r#&a #' $#'#ra.9

Ob&#rar r-$,r!&a*#'(# .a& *#"-"a& / %r#)a,)-!'#& +,# .# -'"-+,# &, r#&%#)(-! J#7# %ara#. *a'#! "# .a& *<+,-'a& ! -'&(r,*#'(!& "# (raba!9

CA#ITLO I!ORDEN $ERAR:ICO

Arti.o 2 E. !r"#' J#r<r+,-)! "# a),#r"! )!' .!& )ar$!& #4-&(#'(#& #' .a #*%r#&a5 #& #.&-$,-#'(# JUNTA DE SOCIOS5 ADMINISTRADOR GENERAL5 / #' #. *-&*! '-#. AREAFINANCIERA5 AREA DE SERVICIO AL CLIENTE Y AREA DE PRODUCCION9

CA#ITLO !OBLIGACIONES ES#ECIALES #ARA LA EM#RESA = LOS TRABA$ADORES

Arti.o <0 S!' !b.-$a)-!'#& #&%#)-a.#& "#. #*%.#a"!r

a P!'#r a "-&%!&-)-1' "# .!& (rabaa"!r#&5 &a.! #&(-%,.a)-1' #' )!'(rar-!5 .!& -'&(r,*#'(!&a"#),a"!& / .a& *a(#r-a& %r-*a& '#)#&ar-a& %ara .a r#a.-;a)-1' "# .a& .ab!r#&9

b Pr!),rar a .!& (rabaa"!r#&5 .!)a.#& a%r!%-a"!& / #.#*#'(!& a"#),a"!& "# %r!(#))-1' )!'(raa))-"#'(#& / #'7#r*#"a"#& %r!7#&-!'a.#& #' 7!r*a +,# &# $ara'(-)# ra;!'ab.#*#'(# .a&#$,r-"a" / .a &a.,"9

) Pr#&(ar "# -'*#"-a(! .!& %r-*#r!& a,4-.-!& #' )a&! "# a))-"#'(#& ! #'7#r*#"a"9 Para #&(##7#)(!5 #. #&(ab.#)-*-#'(! *a'(#'"r< .! '#)#&ar-! &#$' r#$.a*#'(a)-1' "# .a& a,(!r-"a"#&&a'-(ar-a&9

" Pa$ar .a r#*,'#ra)-1' %a)(a"a #' .a& )!'"-)-!'#&5 %#r:!"!& / .,$ar#& )!'#'-"!&9# G,ar"ar ab&!.,(! r#&%#(! a .a "-$'-"a" %#r&!'a. "#. (rabaa"!r5 a &,& )r##')-a& /

&#'(-*-#'(!&9

7 C!')#"#r a. (rabaa"!r .a& .-)#')-a& '#)#&ar-a& %ara .!& 7-'#& / #' .!& (8r*-'!& -'"-)a"!& #' #. Ar(:),.! 2 "# #&(# R#$.a*#'(!9$ Dar a. (rabaa"!r +,# .! &!.-)-(#5 a .a #4%-ra)-1' "#. )!'(ra(!5 ,'a )#r(-7-)a)-1' #' +,# )!'&(# #.

(-#*%! "# &#r-)-!5 :'"!.# "# .a .ab!r / &a.ar-! "##'$a"!5 # -$,a.*#'(# &- #. (rabaa"!r .!&!.-)-(a5 a)#r.# %ra)(-)ar #4a*#' &a'-(ar-! / "ar.# )#r(-7-)a)-1' &!br# #. %ar(-),.ar5 &- a. -'$r#&!! ",ra'(# .a %#r*a'#')-a #' (raba! ,b-#r# &-"! &!*#(-"! a #4a*#' *8"-)!9 S# )!'&-"#rar<+,# #. (rabaa"!r %!r &, ),.%a #.,"#5 "-7-),.(a ! "-.a(a #. #4a*#'5 ),a'"! (ra'&),rr-"! )-')! Q":a& a %ar(-r "# &, r#(-r! '! &# %r#&#'(a "!'"# #. *8"-)! r#&%#)(-! %ara .a& %r<)(-)a& "#.#4a*#'5 a %#&ar "# ab#r r#)-b-"! .a !r"#' )!rr#&%!'"-#'(#9

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Abr-r / ..#ar a. ":a .!& r#$-&(r!& "# !ra& #4(ra&9- C!')#"#r a .a& (rabaa"!ra& +,# #&(8' #' %#r:!"! "# .a)(a')-a .!& "#&)a'&!& !r"#'a"!& %!r #.

ar(:),.! 2 "#. C1"-$! S,&(a'(-! "#. Traba!9  C!'&#rar #. %,#&(! a .!& (rabaa"!r#& +,# #&(8' "-&7r,(a'"! "# .!& "#&)a'&!& r#*,'#ra"!&5

a +,# &# r#7-#r# #. ',*#ra. a'(#r-!r5 ! "# .-)#')-a "# #'7#r*#"a" *!(-a"a %!r #. #*bara;! !

%ar(!9 N! %r!",)-r< #7#)(! a.$,'! #. "#&%-"! +,# #. #*%.#a"!r )!*,'-+,# a .a (rabaa"!ra #'(a.#& %#r:!"!& ! +,# &- a),"# a ,' %r#a-&!5 8&(# #4%-r# ",ra'(# .!& "#&)a'&!& ! .-)#')-a&*#')-!'a"a&9

L.#ar ,' r#$-&(r! "# -'&)r-%)-1' "# (!"a& .a& %#r&!'a& *#'!r#& "# #"a" +,# #*%.##5 )!'-'"-)a)-1' "# .a 7#)a "# 'a)-*-#'(! "# .a& *-&*a&9

. C,*%.-r #&(# r#$.a*#'(! / *a'(#'#r #. !r"#'5 .a *!ra.-"a" / #. r#&%#(! a .a& .#/#&9* A"#*<& "# .a& !b.-$a)-!'#& #&%#)-a.#& a )ar$! "#. #*%.#a"!r5 #&(# $ara'(-;ar< #. a))#&! "#.

(rabaa"!r *#'!r "# #"a" a .a )a%a)-(a)-1' .ab!ra. / )!')#"#r< .-)#')-a '! r#*,'#ra"a),a'"! .a a)(--"a" #&)!.ar a&: .! r#+,-#ra9 S#r< (a*b-8' !b.-$a)-1' "# &, %ar(#5 a7-.-ar.! a.S-&(#*a "# S#$,r-"a" S!)-a. I'(#$ra.5 &,*-'-&(rar.#& )a"a ),a(r! *#&#& #' 7!r*a $ra(,-(a ,'%ar "# ;a%a(!& / ,' #&(-"! "# .ab!r5 (#'-#'"! #' ),#'(a +,# .a r#*,'#ra)-1' *#'&,a. &#aa&(a "!& #)#& #. &a.ar-! *:'-*! -$#'(# #' .a #*%r#&a Qar(:),.! "#. C9S9T99

Arti.o <*9 S!' !b.-$a)-!'#& #&%#)-a.#& "#. (rabaa"!r

a R#a.-;ar %#r&!'a.*#'(# .a .ab!r #' .!& (8r*-'!& #&(-%,.a"!& Ob&#rar .!& %r#)#%(!& "# #&(#r#$.a*#'(!5 a)a(ar / ),*%.-r .a& 1r"#'#& # -'&(r,))-!'#& +,# "# *a'#ra %ar(-),.ar .# -*%ar(a .a#*%r#&a ! &,& r#%r#&#'(a'(#& &#$' #. !r"#' #r<r+,-)! #&(ab.#)-"!9

b N! )!*,'-)ar a (#r)#r!&5 &a.! a,(!r-;a)-1' #4%r#&a5 .a& -'7!r*a)-!'#& +,# &#a' "#'a(,ra.#;a r#&#ra"a / ),/a "-,.$a)-1' %,#"a !)a&-!'ar %#r,-)-!& a .a #*%r#&a5 .! +,# '!!b&(a %ara "#',')-ar "#.-(!& )!*,'#& ! -!.a)-!'#& "#. )!'(ra(! ! "# .a& '!r*a& .#$a.#& "#(raba! a'(# .a& a,(!r-"a"#& )!*%#(#'(#&9

) C!'&#rar / r#&(-(,-r #' b,#' #&(a"!5 &a.! "#(#r-!r! 'a(,ra.5 .!& -'&(r,*#'(!& / (-.#& +,# .#&a/a' 7a)-.-(a"! / .a& *a(#r-a& %r-*a& &!bra'(#&9

" G,ar"ar r-$,r!&a*#'(# .a *!ra. #' .a& r#.a)-!'#& )!' &,& &,%#r-!r#& / )!*%a=#r!&9# C!*,'-)ar !%!r(,'a*#'(# a .a #*%r#&a .a& !b&#ra)-!'#& +,# #&(-*# )!'",)#'(#& a

#-(ar.# "a=!& / %#r,-)-!&9

7 Pr#&(ar .a )!.ab!ra)-1' %!&-b.# #' )a&! "# &-'-#&(r! ! r-#&$! -'*-'#'(# +,# a7#)(#' !a*#'a)#' .a& %#r&!'a& ! .a& )!&a& "# .a #*%r#&a9

$ Ob&#rar .a& *#"-"a& %r##'(-a& -$-8'-)a& %r#&)r-(a& %!r #. *8"-)! "# .a #*%r#&a ! %!r .a&a,(!r-"a"#& "#. ra*! / !b&#rar )!' &,*a "-.-$#')-a / ),-"a"! .a& -'&(r,))-!'#& / 1r"#'#&%r##'(-a& "# a))-"#'(#& ! "# #'7#r*#"a"#& %r!7#&-!'a.#&9

R#$-&(rar #' .a& !7-)-'a& "# .a #*%r#&a &, "!*-)-.-! / "-r#))-1' / "ar a-&! !%!r(,'! "#),a.+,-#r )a*b-! +,# !),rra Qar(:),.! 5 C9S9T99

- R#a.-;ar &,& 7,')-!'#& (#'-#'"! #' ),#'(a .!& %r!)#"-*-#'(!& / '!r*a& #&(ab.#)-"a& %!r .a#*%r#&a9

  U(-.-;ar .!& ,'-7!r*#&5 #.#*#'(!& "# (raba! / "# &#$,r-"a" -'",&(r-a. +,# #4-a .a #*%r#&a %ara##),(ar .a .ab!r a&-$'a"a9

G,ar"ar "-.-$#')-a / ),-"a"! #' #. ,&! / *a'(#'-*-#'(! "# .!& #.#*#'(!& # -'&(r,*#'(!& "#.ab!r9

. A)a(ar / ),*%.-r )!' .!& ),r&!& "# )a%a)-(a)-1' ! -'&(r,))-1' +,# .a #*%r#&a "-)(# ! %r!$ra*#5&#$' &#a #. )a&!9* Ab&(#'#r&# "# 7,*ar5 "# -'$#r-r b#b-"a& )!' a.)!!. ! &,&(a')-a& %&-)!a)(-a& #' #. &-(-! !

.,$ar "# (raba!9

CA#ITLO !IESCALA DE FALTAS = SANCIONES DISCI#LINAR'AS

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La #*%r#&a '! %,#"# -*%!'#r a &,& (rabaa"!r#& &a')-!'#& '! %r#-&(a& #' #&(# r#$.a*#'(!5 #'%a)(!&5 )!'#')-!'#& )!.#)(-a&5 7a..!& arb:(ra.#& ! #' )!'(ra(! "# (raba! Qar(:),.! ??5 C9S9T9

Arti.o <2 S# #&(ab.#)#' .a& &-$,-#'(#& ).a&#& "# 7a.(a& .##& / &,& &a')-!'#& "-&)-%.-'ar:a&5a&:

a E. r#(ar"! a&(a "# UINCE Q? MINUTOS #' .a !ra "# #'(ra"a &-' #4),&a &,7-)-#'(#5),a'"! '! )a,&# %#r,-)-! "# )!'&-"#ra)-1' a .a #*%r#&a5 -*%.-)a %!r %r-*#ra #;5 )ar(a "#..a*a"! "# a(#')-1' %!r %ar(# "#. &,%#r-!r -'*#"-a(! %!r &#$,'"a #;5 *,.(a "# .a "8)-*a%ar(# "#. &a.ar-! "# ,' ":a %!r .a &#$,'"a #;5 *,.(a "# .a +,-'(a %ar(# "#. &a.ar-! "# ,' ":a%!r .a (#r)#ra #; &,&%#'&-1' #' #. (raba! #' .a *a=a'a ! #' .a (ar"# &#$' #. (,r'! #' +,#!),rra / %!r ),ar(a #; &,&%#'&-1' #' #. (raba! a&(a %!r (r#& ":a&9

b La 7a.(a #' #. (raba! #' .a *a=a'a5 #' .a (ar"# ! #' #. (,r'! )!rr#&%!'"-#'(#5 &-' #4),&a&,7-)-#'(# ),a'"! '! )a,&a %#r,-)-! "# )!'&-"#ra)-1' a .a #*%r#&a5 -*%.-)a %!r %r-*#ra #;&,&%#'&-1' #' #. (raba! a&(a %!r "!& ":a& / %!r &#$,'"a #; &,&%#'&-1' #' #. (raba! a&(a%!r (r#& ":a&9

) La 7a.(a (!(a. a. (raba! ",ra'(# #. ":a &-' #4),&a &,7-)-#'(#5 ),a'"! '! )a,&# %#r,-)-! "#)!'&-"#ra)-1' a .a #*%r#&a -*%.-)a5 %!r %r-*#ra #;5 &,&%#'&-1' #' #. (raba! a&(a %!r (r#&":a& / %!r &#$,'"a #;5 &,&%#'&-1' #' #. (raba! a&(a %!r )-')! ":a&9

" La -!.a)-1' .## %!r %ar(# "#. (rabaa"!r "# .a& !b.-$a)-!'#& )!'(ra)(,a.#& ! r#$.a*#'(ar-a&-*%.-)a %!r %r-*#ra #;5 &,&%#'&-1' #' #. (raba! a&(a %!r !)! Q ":a& / %!r &#$,'"a #;)a')#.a)-1' "#. )!'(ra(! "# (raba!9

Arti.o <<9 C!'&(-(,/#' 7a.(a& $ra#&

a E. r#(ar"! a&(a "# TREINTA Q0 MINUTOS #' .a !ra "# #'(ra"a a. (raba! &-' #4),&a&,7-)-#'(#5 %!r ),ar(a #;9

b La 7a.(a (!(a. "#. (rabaa"!r #' .a *a=a'a ! #' #. (,r'! )!rr#&%!'"-#'(#5 &-' #4),&a &,7-)-#'(#5%!r (#r)#ra #;9

) La 7a.(a (!(a. "#. (rabaa"!r a &,& .ab!r#& ",ra'(# #. ":a &-' #4),&a &,7-)-#'(#5 %!r (#r)#ra #;9" V-!.a)-1' $ra# %!r %ar(# "#. (rabaa"!r "# .a& !b.-$a)-!'#& )!'(ra)(,a.#& ! r#$.a*#'(ar-a&9# E'(-8'"a&# +,# #. (rabaa"!r +,# )!*#(a 7a.(a& )!'&-"#ra"a& )!*! $ra#&5 a&: )!*! .a

-!.a)-1' $ra# "# .a& !b.-$a)-!'#& )!'(ra)(,a.#& ! r#$.a*#'(ar-a&5 &#r<' ,&(a )a,&a %ara "ar %!r (#r*-'a"! &, )!'(ra(! "# (raba!9

CA#ITLO !II#ROCEDIMIENTOS #ARA COM#ROBACION DE FALTAS = FORMAS DE A#LICACION DE

LAS SANCIONES DISCI#LINAR'AS

Arti.o <8  A'(#& "# a%.-)ar&# ,'a &a')-1' "-&)-%.-'ar:a5 #. #*%.#a"!r "#b#r< !:r a. (rabaa"!r -'),.%a"! "-r#)(a*#'(# / &- 8&(# #& &-'"-)a.-;a"! "#b#r< #&(ar a&-&(-"! %!r "!& r#%r#&#'(a'(#& "#.a !r$a'-;a)-1' &-'"-)a. a +,# %#r(#'#;)a9

E' (!"! )a&! &# "#ar< )!'&(a')-a #&)r-(a "# .!& #)!& / "# .a "#)-&-1' "# .a #*%r#&a "# -*%!'#r

! '!5 .a &a')-1' "#7-'-(-a Qar(:),.! ??5 C9S9T99

Arti.o <> N! %r!",)-r< #7#)(! a.$,'! .a &a')-1' "-&)-%.-'ar:a -*%,#&(a )!' -!.a)-1' "#. (r<*-(#&#=a.a"! #' #. a'(#r-!r ar(:),.! Qar(:),.! ??5 C9S9T99

CA#ITLO !IIIMECANISMOS DE #RE%ENCI"N DEL ACOSO LABORAL =

#ROCEDIMIENTO INTERNO DE SOLCION

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ACOSO LABORAL

ArtP.o <6 L!& *#)a'-&*!& %ara .a %r##')-1' "# )!'",)(a& )a(a.!$a"a& )!*! "# a)!&!5%r#-&(a& %!r .a #*%r#&a %r#(#'"#' $#'#rar ,'a )!')-#')-a )!.#)(-a5 +,# %r!*,#a #. (raba! #')!'"-)-!'#& "-$'a& / ,&(a&5 .a ar*!':a #'(r# +,-#'#& )!*%ar(# -"a .ab!ra. #*%r#&ar-a. #. b,#'

a*b-#'(# #' .a !r$a'-;a)-1' .a %r!(#))-1' "# .a -'(-*-"a"5 .a !'ra5 .a &a.," *#'(a. / .a .-b#r(a" "#.a& %#r&!'a& #' #. (raba!9

ArtP.o <7 S# #'(#'"#r< %!r a)!&! .ab!ra. (!"a )!'",)(a %#r&-&(#'(# / "#*!&(rab.#5 )!*! #.*a.(ra(!5 .a %#r&#),)-1'5 .a "-&)r-*-'a)-1'5 #. #'(!r%#)-*-#'(! .ab!ra.5 .a -'#+,-"a"5 a&: )!*!),a.+,-#r !(ra ##r)-"a &!br# ,' #*%.#a"!5 (rabaa"!r %!r %ar(# "# ,' #*%.#a"!r5 ,' #7# ! &,%#r-!r 

 #r<r+,-)! -'*#"-a(! ! *#"-a(!5 ,' )!*%a=#r! "# (raba! ! ,' &,ba.(#r'!5 #')a*-'a"a a -'7,'"-r *-#"!5 -'(-*-"a)-1'5 (#rr!r / a'$,&(-a5 a )a,&ar %#r,-)-! .ab!ra.5 $#'#rar "#&*!(-a)-1' #' #.(raba!5 ! -'",)-r .a r#',')-a "#. *-&*! 9

ArtP.o <@ S# #'(#'"#r< +,# ,'a ! .a )!'),rr#')-a "# ),a.+,-#ra "# .a& )!'",)(a& )-(a"a& #' #.ar(:),.! a'(#r-!r5 &# )!'&-"#rara )!*! a)!&! .ab!ra.5 &-#*%r# / ),a'"! &#a "#*!&(rab.# / &#a).ar! +,# a/a ,'a !7#'&a a .a "-$'-"a"9 La -"a9 La -'(#$r-"a" 7:&-)a5 .a .-b#r(a" &#4,a. / "#*<&

"#r#)!& "#. (rabaa"!r9

ArtP.o < D# )!'7!r*-"a" )!' .a .#/ ?0?0 '! &# %,#"# #'(#'"#r )!*! a)!&! .ab!ra. .a&&-$,-#'(#& )!'",)(a&

a La& #4-$#')-a& / 1r"#'#& '#)#&ar-a& %ara *a'(#'#r .a "-&)-%.-'a .ab!ra. ! .a !b#"-#')-a"#b-"a9

b L!& a)(!& "#&(-'a"!& a ##r)#r %!(#&(a" "-&)-%.-'ar-a5 +,# .#$a.*#'(# )!rr#&%!'"# a .!&&,%#r-!r#& #r<r+,-)!& &!br# &,& &,ba.(#r'!&9

) La 7!r*,.a)-1' "# #4-$#')-a& ra;!'ab.#& "# 7-"#.-"a" .ab!ra. ! .#a.(a" #*%r#&ar-a. #-'&(-(,)-!'a.9

" La 7!r*,.a)-1' "# )-r),.ar#& ! *#*!ra'"!& "# &#r-)-! #')a*-'a"!& a &!.-)-(ar #4-$#')-a&

(8)'-)a& ! *#!rar .a #7-)-#')-a .ab!ra. / .a #a.,a)-1' .ab!ra. "# &,ba.(#r'!& )!'7!r*# a-'"-)a"!r#& !b#(-!& / $#'#ra.#& "# r#'"-*-#'(!9

# La& #4-$#')-a& %ara &!.-)-(ar "#b#r#& #4(ra& "# )!.ab!ra)-1' ),a'"! &#a' '#)#&ar-!& %ara .a)!'(-',-"a" "#. &#r-)-! ! %ara &!.,)-!'ar &-(,a)-!'#& "-7:)-.#& #' .a !%#ra)-1' "# .a #*%r#&a9

7 La& a)(,a)-!'#& a"*-'-&(ra(-a& ! $#&(-!'#& #')a*-'a"a& a "ar %!r (#r*-'a"! #. )!'(ra(! "#(raba! )!' ba&# #' ,'a )a,&a .#$a. ! ,'a ,&(a )a,&a5 %r#-&(a #' #. )1"-$! &,&(a'(-! "#.(raba! / %!r .a 7-'a.-;a)-1' "# .a .ab!r ! "#. (8r*-'! #&(ab.#)-"! #'(r# .a& %ar(#&9

$ La &!.-)-(," "# ),*%.-r .!& "#b#r#& "# .a %#r&!'a / "#. )-,"a"a'!5 "# +,# (ra(a #. ar(-),.! "#.a C!'&(-(,)-1'9

La #4-$#')-a "# ),*%.-r )!' .!& "#b#r#& / !b.-$a)-!'#& )-(a"!& #' .!& ar(:),.!& a / '!-'),rr-r #' .a& %r!-b-)-!'#& "# .!& ar(:),.!& / 60 "#. C1"-$! &,&(a'(-! "#. Traba!9

- La& #4-$#')-a& %ara a)a(ar .!& r#$.a*#'(!& / ).<,&,.a& "#. )!'(ra(! a&: )!*! (!"a& .a&#4-$#')-a& .ab!ra.#&5 "#b#r#& / %r!-b-)-!'#& "#b#' &#r ,&(-7-)a"a&5 7,'"a"a& #' )r-(#r-!&!b#(-!& / '! "-&)r-*-'a(!r-!&9

ArtP.o 80 Ca",)-"a"9 T!"a& .a& a))-!'#& &!br# #. %ar(-),.ar (-#'#' ,'a )a",)-"a" "# &#-&*#&#& "#&%,8& "# .a 7#)a #' +,# a/a' !),rr-"! .a& )!'",)(a& a +,# a)# r#7#r#')-a #&(a .#/9

CA#ITLO !I%#BLICACIONES

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ARTICLO 8* D#'(r! "# .!& +,-')# Q? ":a& &-$,-#'(#& a. "# .a '!(-7-)a)-1' "# .a R#&!.,)-1'a%r!ba(!r-a "#. %r#&#'(# R#$.a*#'(!5 #. #*%.#a"!r "#b# %,b.-)ar.! #' #. .,$ar "# (raba!5*#"-a'(# .a 7-a)-1' "# "!& Q2 )!%-a& "# )ara)(#r#& .#$-b.#&5 #' "!& Q2 &-(-!& "-&(-'(!&9 S- ,b-#r#ar-!& .,$ar#& "# (raba! &#%ara"!&5 .a 7-a)-1' "#b# a)#r&# #' )a"a ,'! "# #..!&9 C!' #.R#$.a*#'(! "#b# 7-ar&# .a R#&!.,)-1' a%r!ba(!r-a Qar(:),.! ?205 C9S9T99

CA#ITLO !%%IGENCIA

ARTICLO 82 E. %r#&#'(# R#$.a*#'(! #'(rar< a r#$-r !)! Q ":a& "#&%,8& "# &, %,b.-)a)-1'#)a #' .a 7!r*a %r#&)r-(a #' #. ar(:),.! a'(#r-!r "# #&(# R#$.a*#'(! Qar(:),.! ?2?5 C5 S5 T99

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ANE!O CLASIFICACION DE LOS FACTORES DE RIESGO

RIESGOS FISICOS

  R,-"!

  T#*%#ra(,ra& E4(r#*a&

  I.,*-'a)-1'

RIESGOS NATRALES)T!r*#'(a& #.8)(r-)a&H,ra)a'#&T#rr#*!(!&D#&.-;a*-#'(!&

RIESGOS BIOLOGICOS

  Ba)(#r-a& / %ar<&-(!&

RIESGOS MECANICOS)

M<+,-'a&E+,-%!&

  H#rra*-#'(a&

RIESGOS ERGONOMICOS)

  P!&-)-!'#& F!r;a"a&

  S!br# #&7,#r;!&

  Fa(-$a

  Ub-)a)-1' -'a"#),a"a "#. %,#&(!

"# (raba!

RIESGOS #SICOSOCIALES)

E4)#&! "# r#&%!'&ab-.-"a"#&  Traba! ba! %r#&-1'

M!'!(!':a / r,(-'aPr!b.#*a& 7a*-.-ar#&Pr!b.#*a& .ab!ra.#&M!-*-#'(!& r#%#(-(-!&

  T,r'!& "# (raba!

RIESGOS LOCATI%OS)

P-&!&  T#)!&

 A.*a)#'a*-#'(!  Or"#' /

RIESGOS ELECTRICOS)

P,#&(a& a (-#rra  I'&(a.a)-!'#& #' *a. #&(a"!

  I'&(a.a)-!'#& r#)ar$a"a&

CON%ENCIONES)

R-#&$! A.(!R-#&$! M#"-!

R-#&$! Ba!

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ANE!O I ESTATTOS

ESTATTOS #ARA CONSTITIR LA SOCIEDAD DE RES#ONSABILIDAD LTDA

ArtP.o *) RAZON SOCIAL La &!)-#"a" &# "#'!*-'a Ca78 Bar N,#&(ra T-#rra L("a9' 

ArtP.o 2) DOMICILIO3 E. "!*-)-.-! "# .a& &!)-#"a"#& &# 7-a #' .a )-,"a" "# BOGOTAD#%ar(a*#'(! "# CUNDINAMARCA "# .a R#%b.-)a "# C!.!*b-a9 S-' #*bar$! .a &!)-#"a" %,#"##&(ab.#)#r &,),r&a.#& ! a$#')-a& #' !(ra& )-,"a"#& "#. %a:& )!*! #' #. #4(#r-!r9

ArtP.o <) OBJETO SOCIAL3 La )!*%a=:a (-#'# %!r !b#(! &!)-a. La #.ab!ra)-1' /)!*#r)-a.-;a)-1' "# %r!",)(!& a.-*#'(-)-!& / b#b-"a& a.)!1.-)a& / .a %r#&#'(a)-1' "# ##'(!&),.(,ra.#&9 E' ),*%.-*-#'(! "# (a. !b#(! %,#"# a)#r #' &, %r!%-! '!*br# ! %!r ),#'(a "#(#r)#r!& ! #' %ar(-)-%a)-1' )!' #..!& (!"a ).a&# "# !%#ra)-!'#& )!*#r)-a.#& &!br# b-#'#& *,#b.#&! -'*,#b.#&5 )!'&(-(,-r ),a.+,-#r ).a&# "# $raa*#'5 )#.#brar )!'(ra(!& )!' %#r&!'a& 'a(,ra.#& !

 ,r:"-)a& #7#)(,ar !%#ra)-!'#& "# %r8&(a*!5 )a*b-!5 "#&),#'(!5 ),#'(a& )!rr-#'(#&5 "ar ! r#)-b-r $ara'(:a&5 $-rar5 #'"!&ar5 a"+,-r-r / '#$!)-ar (:(,.!& a.!r#&9

ArtP.o 8) DURACIN3 La ",ra)-1' "# .a &!)-#"a" &# 7-a #' #-'(# Q20 a=!&5 )!'(a"!& "#&"# .a7#)a "# #.#a)-1' a #&)r-(,ra %b.-)a "#. %r#&#'(# )!'(ra(! "# )!'&(-(,)-1'9 La ,'(a "# &!)-!&5%,#"# *#"-a'(# r#7!r*a5 %r!.!'$ar "-)! (8r*-'! ! "-&!.#r #4(ra!r"-'ar-a*#'(# .a &!)-#"a"5 a'(#&"# +,# "-)! (8r*-'! #4%-r#9

ArtP.o >) CAPITAL3 E. )a%-(a. "# .a &!)-#"a" #& .a &,*a "# VEINTE MILLONESQc2090009000900 MILLONES DE PESOS

ArtP.o 6) CUOTAS3 E. )a%-(a. &!)-a. &# "--"# #' DIEZ MILLONES DE PESOS MCTEQc?0900090005!! )a"a ,'a )a%-(a. / ),!(a& +,# &# #'),#'(ra' %a$a"!& #' &, (!(a.-"a"5 "# .a&-$,-#'(# 7!r*a #. a.!r "# E. &!)-! LUZ YEIMY CELIS BEJARANO Qc?0900090009005 %a$a #'"-'#r! #7#)(-!5 #. &!)-! DIEGO ALEXANDER MEDINA SANCHEZ Qc?0900090005!! "-'#r! #'

#7#)(-!5 %ara ,' (!(a. "# VEINTE MILLONES DE PESOS MONEDA CORRIENTEQc20900090009009 A&: %,#&5 .!& a%!r(#& a' &-"! %a$a"!& :'(#$ra*#'(# a .a &!)-#"a"9

ArtP.o 7) RESPONSABILIDAD3 La r#&%!'&ab-.-"a" "# )a"a ,'! "# .!& &!)-!& &# .-*-(a a. *!'(!"# &,& a%!r(#&9

ArtP.o @)  AUMENTO DE CAPITAL3 E. )a%-(a. "# .a &!)-#"a" %,#"# &#r a,*#'(a"! %!r ',#!&a%!r(#& "# .!& &!)-!&5 %!r .a a"*-&-1' "# ',#!& &!)-!& ! %!r .a a),*,.a)-1' +,# &# -)-#r# "#%ar(-"a& '! -'7#r-!r#& "# c?090009000 DIEZ MILLONES DE PESOS NCTE5 (!"a& (!*a"a& "#,(-.-"a"#& %!r "#(#r*-'a)-1' "# )!*' a),#r"! #'(r# .!& &!)-!&9 E. a,*#'(! &# ar< *#"-a'(# .a)!rr#&%!'"-#'(# r#7!r*a #&(a(,(ar-a9

ArtP.o ) CESION DE CUOTAS3 La& ),!(a& )!rr#&%!'"-#'(#& a. -'(#r8& &!)-a. "# )a"a ,'! "#.!& &!)-!& '! #&(<' r#%r#&#'(a"a& %!r (:(,.!& '- &!' '#$!)-ab.#& #' #. *#r)a"!5 %#r! &: %!"r<')#"#r&#9 La )#&-1' -*%.-)ar< ,'a r#7!r*a #&(a(,(ar-a / .a )!rr#&%!'"-#'(# #&)r-(,ra &#r< !(!r$a"a%!r #. r#%r#&#'(a'(# .#$a. )#"#'(# / #. )#&-!'ar-!9

ArtP.o *0)  ADMINISTRACIN3 La a"*-'-&(ra)-1' "# .a &!)-#"a" )!rr#&%!'"# %!r "#r#)! a .!&&!)-!&5 %#r! #&(!& )!'-#'#' #' "#.#$ar.a a ,' $#r#'(#5 )!' 7a),.(a"#& %ara r#%r#&#'(ar .a&!)-#"a"9 E&(a "#.#$a)-1' '! -*%-"# +,# .a a"*-'-&(ra)-1' "# .a &!)-#"a"5 a&: )!*! #. ,&! "# .ara;1' &!)-a. &# &!*#(a a. $#r#'(#5 ),a'"! .!& #&(a(,(!& a&: .! #4-a'5 %!r !.,'(a" "# .!& &!)-!&9

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R#+,-#r# %ara &, a.-"#; #. )!'&#'(-*-#'(! "# (!"!& .!& &!)-!&5 .a ##),)-1' ! ##r)-)-! "# .!&&-$,-#'(#& a)(!& ! 7,')-!'#&

a9 La )#.#bra)-1' "# ),a.+,-#r a)(! ! )!'(ra(! ),/! a.!r #4)#"a "# c20900090009 VEINTEMILLONES DE PESOS

b9 La r#7!r*a "# .!& E&(a(,(!&)9 La "#)-&-1' &!br# "-&!.,)-1' a'(-)-%a"a "# .a &!)-#"a" ! &, %r1rr!$a"9 D#)r#(ar a,*#'(! "# )a%-(a.#9 D-&%!'#r "# .a %ar(# "#. (!(a. "# .a& ,(-.-"a"#& .:+,-"a& )!' "#&(-'! a #'&a')a*-#'(! "# .a

#*%r#&a ! "# ),a.+,-#r !(r! !b#(! "-&(-'(! "# .a "-&(r-b,)-1' "# .a& ,(-.-"a"#&979 Pr!##r "# ),a.+,-#r ,(-.-;a)-1' ! %!"#r#& +,# "#ba ! )!'#'$a !(!r$ar .a &!)-#"a"$9 Cr#ar ! %r!##r5 &#=a.a'"! 7,')-!'#&5 &,#."!& / a(r-b,)-!'#&5 .!& #*%.#!& +,# '#)#&-(# .a

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(#r)#r!&5 ! (ra'&-$-r.a& "-r#)(a*#'(# )!' #..!&9-9 R#&!.#r .! r#.a(-! a .a )#&-1' "# ),!(a&

 9 Cr#ar r#&#ra& !)a&-!'a.#&9 E4a*-'ar5 a%r!bar ! -*%r!bar .!& ba.a')#& "# 7-' "# ##r)-)-! / .a& ),#'(a& +,# r-'"a #.

$#r#'(#.9 La& "#*<& 7,')-!'#& +,# "# a),#r"! )!' .a L#/ )!*#r)-a. &# .# a&-$'#' a .a ,'(a "# &!)-!&9

ArtP.o **) REUNIONES3 La ,'(a "# &!)-!& &# r#,'-r< !r"-'ar-a*#'(# ,'a #; %!r *#&5 #. %r-*#r ":a <b-. "# )a"a *#&5 a .a& ?000 a9*9 "# .a *a=a'a5 #' .a& !7-)-'a& "#. "!*-)-.-! "# .a )!*%a=:a9S- '! 7,#&# )!'!)a"a ! &- ab-#'"! &-"! #&(a '! &# r#,'-#r#5 .! ar< %!r "#r#)! %r!%-! #. %r-*#r ":a <b-. "#. *#& &-$,-#'(# a .a& ?000 a9*9 "# .a *a=a'a5 #' .a& !7-)-'a& "#. "!*-)-.-! "!'"#7,')-!'# .a a"*-'-&(ra)-1' "# .a &!)-#"a"9 La )!'!)a(!r-a &# ar< ),a'"! *#'!& )!' +,-')# ":a&<b-.#& "# a'(-)-%a)-1'9 P!"r< (a*b-8' r#,'-r&# .a ,'(a "# &!)-!& "# *a'#ra #4(ra!r"-'ar-a #'),a.+,-#r (-#*%!5 %r#-a )!'!)a(!r-a "#. $#r#'(#5 *#"-a'(# )ar(a "-r-$-"a a .a "-r#))-1' r#$-&(ra"a"# )a"a &!)-!5 )!' a'(#.a)-1' "# )-')! ":a& a .a 7#)a "# r#,'-1' )a&! #' #. ),a. '! r#+,#r-r<)!'!)a(!r-a %r#-a9

ArtP.o *2) E' (!"a& .a& r#,'-!'#& "# .a ,'(a "# &!)-!&5 )a"a &!)-! (#'"r< (a'(!& !(!& )!*!

),!(a& (#'$a #' .a )!*%a=:a9 La& "#)-&-!'#& &# (!*ar<' %!r ,' '*#r! %.,ra. "# &!)-!& +,#r#%r#&#'(# .a *a/!r:a ab&!.,(a "# .a& ),!(a& #' +,# &# a..# "--"-"! #. )a%-(a. "# .a &!)-#"a"5&a.! +,# "# a),#r"! )!' #&(!& E&(a(,(!& &# r#+,#r-r< ,'a'-*-"a"9

ArtP.o *<) GERENCIA3 La &!)-#"a" (#'"r< ,' G#r#'(# / ,' S,b$#r#'(# +,# .! r##*%.a;ar< #'&,& 7a.(a& ab&!.,(a& ! (#*%!ra.#&9 A*b!& &!' #.#$-"!& %!r .a ,'(a "# &!)-!& %ara %#r:!"!& "# ,'a=!5 %#r! %!"r<' &#r #.#$-"!& -'"#7-'-"a*#'(# / r#*!-"!& a !.,'(a" "# .!& &!)-!& #' ),a.+,-#r (-#*%!9 L# )!rr#&%!'"# a. G#r#'(# #' 7!r*a #&%#)-a. .a a"*-'-&(ra)-1' / r#%r#&#'(a)-1' "# .a&!)-#"a"5 a&: )!*! #. ,&! "# .a ra;1' &!)-a. )!' &,& .-*-(a)-!'#& )!'(#*%.a"a& #' #&(!& E&(a(,(!&9E' %ar(-),.ar (#'"r< .a& &-$,-#'(#& 7,')-!'#&

a9 R#%r#&#'(ar a .a &!)-#"a" ,"-)-a. / #4(ra,"-)-a.*#'(#b9 C!'!)ar a .a ,'(a "# &!)-!& )a"a #; +,# 7,#r# '#)#&ar-!

)9 E#),(ar .a& 1r"#'#& # -'&(r,))-!'#& +,# .# -*%ar(a .a ,'(a "# &!)-!&"9 Abr-r / *a'#ar ),#'(a& ba')ar-a&#9 Ob(#'#r .!& )r8"-(!& +,# r#+,-#ra .a &!)-#"a"5 %r#-a a%r!ba)-1' "# .a ,'(a "# &!)-!&79 C!'(ra(ar5 )!'(r!.ar / r#*!#r .!& #*%.#a"!& "# .a &!)-#"a"$9 C#.#brar (!"!& .!& a)(!& ! )!'(ra(!& )!*%r#'"-"!& "#'(r! "#. !b#(! &!)-a. / .!& r#.a)-!'a"!&

)!' #. *-&*!9

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ArtP.o *8) INVENTARIOS Y BALANCES3 M#'&,a.*#'(# &# #7#)(,ar< ,' ba.a')# "# %r,#ba "#.a &!)-#"a"9 Ca"a a=!5 a. ? "# "-)-#*br# &# )!r(ar<' .a& ),#'(a&5 &# ar< ,' -'#'(ar-! / &#7!r*ar< #. ba.a')# "# .a ,'(a "# &!)-!&9

ArtP.o *>) RESERVA LEGAL3 A%r!ba"! #. Ba.a')# / "#*<& "!),*#'(!& "# ),#'(a& "# .a&

,(-.-"a"#& .:+,-"a& +,# r#&,.(#'5 &# "#&(-'ar< ,' ?0 "# r#&#ra .#$a.5 #. ),a. a&)#'"#r< %!r .!*#'!& a. ?0 "#. )a%-(a.5 "#&%,8& "#. ),a. .a &!)-#"a" '! (#'"r< !b.-$a)-1' "# )!'(-',ar ..#<'"!.!5 %#r! &- (a. %!r)#'(a# &# "-&*-',/#5 !.#r< a %r!%!r)-!'ar&# #' .a *-&*a )a'(-"a"a&(a ),a'"! .a r#&#ra ..#$,# ',#a*#'(# a. .:*-(# 7-a"!9

PARGRAFO PRIMERO A"#*<& "# .a a'(#r-!r r#&#ra .a ,'(a "# &!)-!& %!"r< a)#r .a& +,#)!'&-"#r# '#)#&ar-a& ! )!'#'-#'(#&5 &-#*%r# / ),a'"! (#'$a' ,'a "#&(-'a)-1' #&%#)-a. / &#a%r,#b#' )!' .a *a/!r:a %r#-&(a #' #&(!& E&(a(,(!&9PARGRAFO SEGUNDO U'a #; "#",)-"a& .a& a'(#r-!r#& r#&#ra&5 #. &a."! r#&(a'(# "# .a&,(-.-"a"#& .-+,-"a& &# "-&(r-b,-r<' #'(r# .!& &!)-!& a %r!rra(a "# &,& r#&%#)(-!& a%!r(#&9

ArtP.o *6) DISOLUCIN3 La &!)-#"a" &# "-&!.#r< %!r ?3 La #4%-ra)-1' "#. %.a;! &#=a.a"! %ara&, ",ra)-1' 23 La %8r"-"a "# ,' 0 "#. )a%-(a. a%!r(a"! 3 P!r a),#r"! ,'<'-*# "# .!& &!)-!&3C,a'"! #. '*#r! "# &!)-!& &,%#r# .!& 29 3 %!r .a& "#*<& )a,&a.#& &#=a.a"a& #' .a .#/9

ArtP.o *7) LIUIDACIN3 D-&,#.(a .a &!)-#"a" &# %r!)#"#r< a &, .-+,-"a)-1' %!r #. $#r#'(#5&a.! +,# .a ,'(a "# &!)-!& r#&,#.a "#&-$'ar ,'! ! *<& .-+,-"a"!r#& )!' &,& r#&%#)(-!&&,%.#'(#&5 ),/! '!*bra*-#'(!& "#b#r<' r#$-&(rar&# #' .a )<*ara "# C!*#r)-! "#. "!*-)-.-! &!)-a.9

PARGRAFO PRIMERO La #4-&(#')-a "# .a &!)-#"a" &# #'(#'"#r< %r!.!'$a"a %ara .!& 7-'#& "#.a .-+,-"a)-1' %!r #. (-#*%! +,# ",r# 8&(a9PARGRAFO SEGUNDO E. .-+,-"a"!r %!"r< "-&(r-b,-r #' #&%#)-# .!& b-#'#& +,# &#a'&,&)#%(-b.#& "# #..!5 "# a),#r"! )!' #. aa.! a)(,a.-;a"! #' .a 7#)a "# .a .-+,-"a)-1'5 a *#'!&+,# "# )!*' a),#r"! .!& &!)-!& &!.-)-(#'5 %ara .a .-+,-"a)-1'5 &# r#a.-)#' (!"!& .!& a)(-!&9

ArtP.o *@) DISPOSICIONES VARIAS3 ?3 La& r#7!r*a& #&(a(,(ar-a& &#r<' #.#a"a& a #&)r-(,ra%b.-)a %!r #. $#r#'(# / &# r#$-&(rar<' #' .a )<*ara "# )!*#r)-! )!rr#&%!'"-#'(# 23 E' )a&! "#

*,#r(# "# .!& &!)-!&5 .a &!)-#"a" )!'(-',ar< )!' ,'! ! *<& "# .!& #r#"#r!& "#. &!)-! "-7,'(!5+,-#'#& '!*brar<' ,'a &!.a %#r&!'a +,# .!& r#%r#&#'(# 3 La& "-7#r#')-a& +,# !),rra' #'(r# .!&&!)-!& )!' !)a&-1' "#. %r#&#'(# )!'(ra(!5 ",ra'(# .a .-+,-"a)-1' ! "-&!.,)-1' "# .a &!)-#"a"5 &#r<'&!*#(-"a& a .a "#)-&-1' "# ,' (r-b,'a. "# Arb-(ra*#'(!9

ArtP.o *) NOMBRAMIENTOS3 A),#r"a' .!& &!)-!& '!*brar )!*! $#r#'(# a LUZ YEIMYCELIS BEJARANO %#r&!'a *a/!r "# #"a" / #)-'! "# B!$!(<95 -"#'(-7-)a"! )!' .a )8",.a "#)-,"a"a':a '*#r! N! 2909?? #4%#"-"a #' B!$!(< / )!*! &,b$#r#'(# a DIEGO ALEXANDERMEDINA SANCHEZ5 %#r&!'a "# -$,a.#& )!'"-)-!'#&5 #)-'! "# B!$!(<5 -"#'(-7-)a"! )!' .a )8",.a"# )-,"a"a':a N! 0992 #4%#"-"a #' B!$!(<9 La& a'(#r-!r#& %#r&!'a& ##r)#r<' &,&7,')-!'#& a&(a (a'(! '! &# r#$-&(r#' ',#!& '!*bra*-#'(!& #' .a C<*ara "# C!*#r)-!)!rr#&%!'"-#'(# a. "!*-)-.-! &!)-a.9

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ANE!O $ ACTI%OS FI$OS

ACTI%OS FI$OSCANTIDAD CONCE#TO % ALOR NITARIO TOTAL

? L-),a"!ra   c F05000 c F05000

? N##)1'   c 05000 c 05000

? H!r'! M-)r!!'"a&   c ?5000 c ?5000

? E &(,7a a $a&   c 05000 c 05000

0 J,#$! "# C,b-#r(!&   c F5000 c 05000

0 J,#$! "# Va-..a   c 6500 c 25000

0 J,#$! "# C!%a&   c 5000 c ?05000

0 J,#$! "# Va&!&   c 5000 c 205000

0 J,#$! "# Va&!& C#r#)#r!&   c 500 c ?05000

? J,#$! "# C,)-..!&   c 05000 c 05000

S -..a& %ara *#& a   c ?5000 c F205000

S -..a& %ara barra   c 25000 c ?005000

?2 M#&a&   c ?0 050 00 c ?52005000

? Caa R#$-&(ra"!ra   c 205000 c 205000

Ca'#)a&   c 5000 c 25000

0 I'"--",a.#&   c ?5000 c 05000

? L<*%ara&   c ?5000 c 225000

? V -"#! B #a*   c 005000 c 005000

? P r!/#)(!r "# V -"#! B#a*   c ?05000 c ?05000

? C!*%,(a"!r    c ?52005000 c ?52005000

3 S !'-"!   c ?52005000 c ?52005000

3 E .#*#'(!& D#)!ra(-!&   c 005000 c 005000

Tot3 A.tivo- Fi5o- K ,82,000

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?6

ANE!O TABLA DE DE#RECIACI"N

DE#RECIACION ACTI%OS FI$OS CAF;BARNESTRA TIERRA

MA:INARIA =E I#O

DE#RECIACI

ON

COSTO

NITARICANTIDAD

2,006 2,007 2,00@ 2,00 2,0*0 2,0** 2,0*2 2,0*< 2,0*8 2,0*>

L-),a"!ra ? c F05000 ? c F05000 F05000 F05000 F05000 F05000 F05000 F05000 F05000 F05000 F05000

Ca'#)a& ? c 5000 c 25000 25000 25000 25000 25000 25000 25000 25000 25000 25000

C!*%,(a"!r c ?52005000 ? c ?52005000 605000 F205000 05000 205000 ?52005000 605000 F205000 05000 205000

C!'&!.a "# S!'-"! c ?52005000 ? c ?52005000 605000 F205000 05000 205000 ?52005000 605000 F205000 05000 205000

T#.#-&!r P.a&*a c 50005000 ? c 50005000 F52005000 5005000 56005000 ?5005000 ?52005000 605000 F205000 05000 205000

I'"--",a.#& ? c ?5000 0 c 05000 05000 05000 05000 05000 05000 05000 05000 05000 05000

J,#$! "# C!%a& ? c 5000 0 c ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000

J,#$! "# C,b-#r(!& ? c F5000 0 c 05000 05000 05000 05000 05000 05000 05000 05000 05000 05000

J,#$! "# C,)-..!& ? c 05000 ? c 05000 05000 05000 05000 05000 05000 05000 05000 05000 05000

J,#$! "# Va-..a ? c 6500 0 c 25000 25000 25000 25000 25000 25000 25000 25000 25000 25000

J,#$! "# Va&!& ? c 5000 0 c 205000 205000 205000 205000 205000 205000 205000 205000 205000 205000

J,#$! "# Va&!& ? c 500 0 c ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000 ?05000

Pr!/#)(!r "# V-"#! c ?05000 ? c ?05000 ?05000 F5000 25000 265000 ?05000 ?05000 F5000 25000 265000

V-"#! B#a* c 005000 ? c 005000 005000 005000 2005000 ?005000 005000 005000 005000 2005000 ?005000

Caa R#$-&(ra"!ra c 205000 ? c 205000 265000 ?25000 ?25000 65000 205000 265000 ?25000 ?25000 65000E&(,7a a $a& ?0 c 05000 ? c 05000 5000 F605000 665000 ?5000 F5000 05000 25000 ?05000 5000

H!r'! M-)r!!'"a&   c ?5000 ? c ?5000 ?05000 ?5000 5000 2F5000 ?5000 ?05000 ?5000 5000 2F5000

L<*%ara& c ?5000 ? c 225000 ?05000 ?5000 05000 5000 225000 ?05000 ?5000 05000 5000

M#&a& ?0 c ?005000 ?2 c ?52005000 ?5005000 605000 05000 65000 6005000 05000 605000 205000 ?205000

N##)1' c 05000 ? c 05000 605000 ?05000 05000 ?F05000 05000 605000 ?05000 05000 ?F05000

S-..a& %ara barra ?0 c 25000 c ?005000 05000 05000 F05000 5000 05000 05000 05000 205000 ?05000

S-..a& %ara *#&a ?0 c ?5000 c F205000 65000 F65000 05000 500 605000 25000 2?65000 ?5000 F25000

TOTAL *7,2,000 *8,20,000 **,**,000 @,02,000 >,7*8,@00 @,688,000 7,*>,000 >,786,000 8,27,000 2,@8@,000

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GASTOS #OR DE#RECIACION ACTI%OS FI$OS CAF; BAR NESTRA TIERRA LINEA RECTA

MA:INARIA = E:I#ODE#RECIACI

ONCOSTO

NITARIOCANTIDAD 2,006 2,007 2,00@ 2,00 2,0*0 2,0** 2,0*2 2,0*< 2,0*8 2,0*>

L-),a"!ra ? c 05000 ? c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000Ca'#)a& ? c 5000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000

C!*%,(a"!r c ?52005000 ? c 205000 c 205000 c 205000 c 205000 c 205000 205000 205000 205000 205000 205000

C!'&!.a "# S!'-"! c ?52005000 ? c 205000 c 205000 c 205000 c 205000 c 205000 205000 205000 205000 205000 205000

T#.#-&!r %.a&*a c 50005000 ? c ?5005000 c ?5005000 c ?5005000 c ?5005000 c ?5005000

I'"--",a.#& ? c ?5000 0 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000

J,#$! "# C!%a& ? c 5000 0 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000

J,#$! "# C,b-#r(!& ? c 5000 0 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000

J,#$! "# C,)-..!& ? c 05000 ? c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000 c 05000

J,#$! "# Va-..a ? c 6500 0 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000

J,#$! "# Va&!& ? c 5000 0 c 205000 c 205000 c 205000 c 205000 c 205000 c 205000 c 205000 c 205000 c 205000 c 205000

J,#$! "# Va&!& C#r#)#r!& ? c 500 0 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000

Pr!/#)(!r "# V-"#! c ?05000 ? c 265000 c 265000 c 265000 c 265000 c 265000 265000 265000 265000 265000 265000

V-"#! B#a* c 005000 ? c ?005000 c ?005000 c ?005000 c ?005000 c ?005000 ?005000 ?005000 ?005000 ?005000 ?005000

Caa R#$-&(ra"!ra c 205000 ? c 65000 c 65000 c 65000 c 65000 c 65000 65000 65000 65000 65000 65000

E&(,7a a $a& ?0 c 05000 ? c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000

H!r'! M-)r!!'"a& c ?5000 ? c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000L<*%ara& c ?5000 ? c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000 c 5000

M#&a& ?0 c ?005000 ?2 c ?205000 c ?205000 c ?205000 c ?205000 c ?205000 c ?205000 c ?205000 c ?205000 c ?205000 c ?205000

N##)1' c 05000 ? c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000

S-..a& %ara barra ?0 c 25000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000 c ?05000

S-..a& %ara *#&a ?0 c ?5000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000 c 25000

TOTAL K 8,80@,000 8,80@,000 8,80@,000 8,80@,000 8,80@,000 2,60@,000 2,60@,000 2,60@,000 2,60@,000 2,60@,000

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ANE!O L COM#ARATI%O GASTOS DE #ERSONAL

CAF;BARUNESTRATIERRALTDAU#RE%ISIONGASTODE#ERSONAL#ORCONTRATO

CARGOSELD

RECAR

GO 

ORA

A!ILIOD

TOTAL 

DE%ENGA

CESANTI

AS

INT 

CESANTI

%ACACIO

NES

#RIM

A

CA$A 

COM#ENSA

E#S 

@,>

FONDODE

#ENSI

AR# 

0,>22

COSTO

MENSAL

COSTO

ANAL ADMINISTRADO ?900090 3 3 3 ?900090 900 9 ?966 9 0900 900 ??6920 9220 ?9?9 ?9?69 AUXILIARCONT 00900 3 3 0900 09 9 90 229 9 900 290 9?2 296? ?92 9?90

BARMAN 600900 ?900 3 0900 ?9 6?9 9? 090 6?9 629? 9 092 960 ?9?09 ?9029

COCINEROQ? 600900 3 3 0900 609 92? 690 29?? 92 900 ?900 690 9? 09 ??9696

COCINEROQ2 600900 ??9 3 0900 69 696 96 ?9 696 692 60966 29 92 ?9?90 ?9?692

MESEROQ? 0900 3 3 0900 09 09 90 209 09 960 90 ?9?0 292 29 909

MESEROQ2 0900 3 3 0900 09 09 90 209 09 960 90 ?9?0 292 29 909MESEROQ 0900 9? 3 0900 92 9 9 292 9 9?0 9 609 29 9 ?092696

TOTAL 86200 >26<7 8<@872 >26* 2*2 8<@8 88*7 8*7*8 >70>78 2>62* 7@677 88*2@

CAF;BARUNESTRATIERRALTDAU#RE%ISIONGASTODE#ERSONAL#OR#RESTACI

CARGOSELDO 

RECARGO 

ORAS 

A!ILIODE 

TOTAL DE%ENGA

CESANTIAS

INT CESANTI

%ACACIONES

#RIMA

CA$A COM#ENSA

E#S @,>

FONDODE#ENSI

AR# 0,>22

COSTOMENSAL

COSTOANAL

 ADMINISTRADO ?900090 3 3 3 ?900090 900 9 ?966 9 0900 900 ??6920 9220 ?9?9 ?9?69 AUXILIARCONT 600900 3 3 3 60090 3 3 3 3 3 3 3 3 60090 920090

BARMAN 0900 3 3 3 090 3 3 3 3 3 3 3 3 090 900090

COCINEROQ? 600900 3 3 0900 609 92? 690 29?? 92 900 ?900 690 9? 09 ??9696

COCINEROQ2 600900 ??9 3 0900 69 696 96 ?9 696 692 60966 29 92 ?9?90 ?9?692

MESEROQ? 20900 3 3 3 2090 3 3 3 3 3 3 3 3 2090 692090

MESEROQ2 20900 3 3 3 2090 3 3 3 3 3 3 3 3 2090 692090MESEROQ 20900 3 3 3 2090 3 3 3 3 3 3 3 3 2090 692090

TOTAL >**00 ><2>< 20** 28*8 *006 20** 20@2 *666 26@7< *207@ 6><@8 7@86*6

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ANE!O M COSTOS FI$OS

COSTOS FI$OS ANALESCONCE#TO #RECIO

Ca'!' "# Arr#'"a*-#'(! c ?92009000 A"*-'-&(ra)-1' c ?9609000TOTAL ARRENDAMIENTO c 29609000S#r-)-! "# A),#",)(! / A.)a'(ar-..a"! c 90009000S#r-)-! "# E'#r$:a c 29209000S#r-)-! "# Ga& Na(,ra. c 09000S#r-)-! T#.#71'-)! c 29000TOTAL SERVICIOS PfBLICOS c 6929000Jab1' L:+,-"! "# *a'!& c ?09000Jab1' .aa%.a(!& c 69000D#(#r$#'(# c ?209000E&#')-a& Ar!*a(-;a'(#& c 29000TOTAL ELEMENTOS DE ASEO c 69000 A"*-'-&(ra"!r QR#*,'#ra)-1' c ?9?69?2 A,4-.-ar C!'(ab.# QR#*,'#ra)-1' c 92009000D!& C!)-'#r!& QR#*,'#ra)-1' c 2969Bar*a' QR#*,'#ra)-1' c 90009000M#&#r!& QR#*,#'#ra)-!' c ?9209000C,#'(#r!& QT,r'!& ), c05000 c 296009000M&-)!& QT,r'!& ), c05000 c 9609000TOTAL GASTOS DE PERSONAL MENSUAL c 90?966Ga&(!& "# D#%r#)-a)-1' c 909000Tot3 Co-to- Fi5o- A13e- K *2@66*66>

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?6

ANE!O N COSTOS DE #RODCCION

COST OS DE #RODCCION#RODCTO #RESENTACION COSTO

C#r #;a Na)-!'a.BOTELLA 00

LITRO ?9?00

C#r #;a I* %!r(a"a BOTELLA ?900

 A$,ar"-#'(# N#)(ar TRAGO 0

?2 BOTELLA 900

 A$,ar"-#'(# A'(-!+,#=!TRAGO 00

?2 BOTELLA 9000

R!' QV-#! "# Ca."a& ?2 BOTELLA 92

R!' QSa'(a F# 3 Tr#& E&+,-'a& ?2 BOTELLA 90

R!' Ba)ar": L-* 1'TRAGO 0

?2 BOTELLA 9?

T#+,-.a QJ!&8 C,#r !TRAGO ?90

?2 BOTELLA ??9000

Ba-.#/g&TRAGO ?900

?2 BOTELLA ?0900

V-'! D,b!'#(TRAGO 2900

?2 BOTELLA ?69000

V!"a QAb&!.,( 3 F-(.a'"-a ?2 BOTELLA ?0900

S* -r'!7( B!(#..a P#r&!'a. 9?00

-&#/ B,)a'ag& ? / ?2 a=!&TRAGO 290

?2 BOTELLA 229000

Ca%,)-'! N9A9 0

Ca78 M!a N9A9 ?900

Ca78 )!' Nara'a N9A9 00

Cara-..! N9A9 ?900

Ma.(#a"a M!a N9A9 ?900

Ma.(#a"a "# Ca78 N9A9 ?900

C,ba .-br# N9A9 ?9?00

B.!!"/ Mar/ N9A9 29?00

Mar(-'- N9A9 2900

Mar$ar-(a N9A9 29?00

Da-+,-r: N9A9 ?900

Cab#;a "# Jaba.: N9A9 9600

 A.#4a'"#r  N9A9 ?900

 A.* ,#r;! E#),(- ! N9A9 9?00

Ca;,#.a "# Mar-&)!& N9A9 ?900

Ba'"#a Pa-&a N9A9 900

 A-a)! Sa'(a7#r#=! N9A9 9200

Sa')!)! Va..,'! N9A9 900

Parr-..a"a M-4(a N9A9 900

C,.#(a "# T#r'#ra R#..#'a N9A9 9000

Cr#%#& Gra(-'a"!& N9A9 900

Cr#%#& #' Sa.&a N9A9 900

Pa&(a& N9A9 2900

P-)a"a& Q2 P#r&!'a& N9A9 9?00

Tab.a "# ,#&!& N9A9 29200

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ANE!O O #RO=ECCION DE %ENTAS

#RO=ECCIONDE%ENTASTRIMESTRALESENNIDADESAVo2007

#RODCTO #RESENTACION

TOTALNIDADES

TOTALNIDADES

ITRIMESTR

IITRIMESTR

IIITRIMEST

I%TRIMEST

C#r#;a Na)-!'a.   BOTELLA 0 6?   290?2 2902 2902 290FLITRO 6   ?0F ?0 ??0 ???

C#r#;a I*%!r(a"a   BOTELLA ? 6   22F 20 22 2

 A$,ar"-#'(# N#)(ar   TRAGO ?2 ? ? ?

?2 BOTELLA ? ?2

 A$,ar"-#'(# A'(-!+,#=!  TRAGO 20 20 20 2?

?2 BOTELLA ?2 ?0 0 0 ? ?

R!' QV-#! "# Ca."a&   ?2BOTELLA 6 ? ? ? ?

R!' QSa'(a F# 3 Tr#&   ?2BOTELLA ?? 2 2 2 2

R!' Ba)ar": L-*1'  TRAGO ?0 ?0 ?0 ?0

?2 BOTELLA ? ?2

T#+,-.a QJ!&8 C,#r!  TRAGO 2 2

?2 BOTELLA 2

Ba-.#/g&   TRAGO 6 2   2? 2?F 2? 22??2 BOTELLA 22 2 2 2

V-'! D,b!'#(  TRAGO 6   20F 20 2?2 2?

?2 BOTELLA 6 ? ? ? ?

V!"a QAb&!.,( 3 ?2 BOTELLA 6 ? ? ? ?

S*-r'!7(   B!(#..aP#r&!' 2 2 0 ? ? 2

-&#/ B,)a'ag& ?/ ?2 a=!&

TRAGO 2 2

?2 BOTELLA ? ? 2

Ca%,)-'!   N9A9 ? ?62   0

Ca78 M!a   N9A9 2   2?F 220 222 22

Ca78 )!' Nara'a   N9A9 2 20 60 6? 6? 62

Cara-..!   N9A9 ? ?? 2

Ma.(#a"a M!a   N9A9 ? ?2

Ma.(#a"a "# Ca78   N9A9 ? ? 2 C,ba .-br#   N9A9 6 ? ? ? ?

B.!!"/ Mar/   N9A9 ?0 ?0 ?0 ?0

Mar(-'-   N9A9 ? ?? 2

Mar$ar-(a   N9A9 26 22 6 66 66 6

Da-+,-r:   N9A9 ?2 ? ? ?

Cab#;a "# Jaba.:   N9A9 ?0 ?0 ?0 ?0

 A.#4a'"#r    N9A9 2 ?

 A.*,#r;! E#),(-!   N9A9 2 ?6   F 60

Ca;,#.a "# Mar-&)!&   N9A9 6 ? ? ? ?

Ba'"#a Pa-&a   N9A9 0   2?0 2?2 2? 2?6

 A-a)! Sa'(a7#r#=!   N9A9 6 6   ?0 ?2 ? ?6

Sa')!)! Va..,'!   N9A9 2   ?0 ?06 ?0F ?0

Parr-..a"a M-4(a   N9A9 ? ?2   FC,.#(a "# T#r'#ra R#..#'a   N9A9 6   ?62 ?6 ?66 ?6F

Cr#%#& Gra(-'a"!&   N9A9 0   ?20 ?2? ?22 ?2

Cr#%#& #' Sa.&a   N9A9   ? ?6 ? ?

Pa&(a&   N9A9 ?2 ?0 0 0 ? ?

P-)a"a& Q2 P#r&!'a&   N9A9   22 2 2F 2

Tab.a "# ,#&!&   N9A9 2 2 2

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ANE!O # #NTO DE E:ILIBRIO

#NTODEE:ILIBRIO

#RODCTO CONCE#TO

COSTO

#RECIODE%ENTA

MARGENDECONTRIBC

 

DE%ENT

MARGENDECONTRIB

 

#NTODEE:ILIBRI

%ENTASCOSTOD

EMARGEND

E

C#r#;aNa)-!'a. BOTELLA 00 500 2500 ??92 29 ?5? 505 25LITRO ?5?0 500 500 ?900 90 ?0 225 ??5

C#r#;aI*%!r(a"a BOTELLA ?50 500 5200 296 ?9 ?0 25??5 5

 A$,ar"-#'(#N#)(ar TRAGO 0 500 5?0 09?2 9? ?2 5 ?05?

?2BOTELL 50 50 25? 29 09 26 565 ?505

 A$,ar"-#'(#A'(-!+,#=!

TRAGO 00 50 5600 0920 9 2? ??65 ?50

?2BOTELL 500 050 50 292 9 2 55 ?565

R!'QV-#!"#Ca."a& ?2BOTELL 5 50 265 ?9? 009 ?? 5?65 ?50?5

R!'QSa'(aF#3 ?2BOTELL 5 050 25? 290 669 2? 565 ?565

R!'Ba)ar": L-*1'TRAGO 0 500 5060 09? ?09 ? ?225 ?5

?2BOTELL 5? 050 250 9 ?569 6 ?5265 2525

T#+,-.aQJ!&8C,#r!TRAGO ?5 500 650 090 9 5 ??5

?2BOTELL ??500 050 50 090 2?9 5605 0?50

Ba-.#/g& TRAGO ?50 500 500 9 269 525 65?2BOTELL ?050 6050 52 29? ?5229 26 ?55 255

V-'!D,b!'#(TRAGO 250 500 6520 9 29 6 525 65

?2BOTELL ?6500 650 50 09? 09? ? ?5?05 25

V!"aQAb&!.,( ?2BOTELL ?050 6050 5 ?96 269 ? ?05??5 ?55

S*-r'!7( B!(#..aP#r& 5?0 500 500 ?90 092 ?0 ?5? 5

-&#/B,)a'ag&?/?2 a=!&

TRAGO 25 ?50 ?252 09? ?90 ? 2?5 5

?2BOTELL 22500 ?2050 50 096 9 655 ?5205

Ca%,)-'! U'-"a" 0 50 250 9? 09 ? ?5?5 ?5?

Ca78M!a U'-"a" ?50 50 250 ?9? 96? ? ?5 ?5

Ca78)!'Nara'a U'-"a" 00 500 5?00 09 ?9? 6 ?5 ?5

Cara-..! U'-"a" ?50 500 6500 09 090 0 05? 56

Ma.(#a"aM!a U'-"a" ?50 6500 5200 092 ?9 26?5 5

Ma.(#a"a"#Ca78 U'-"a" ?50 6500 5200 09 ?9 265 5

C,ba.-br# U'-"a" ?5?0 ?050 500 092 290 52 52

B.!!"/Mar/ U'-"a" 25?00 500 6500 09? ??92 ? ?52 652

Mar(-'- U'-"a" 250 ?050 500 0960 92 6 6056 ?56

Mar$ar-(a U'-"a" 25?0 ?250 500 ?9 ?9 ?2 ?52?5 ?5

Da-+,-r: U'-"a" ?50 500 5?00 092? ?92 22 ?5 ?5?

Cab#;a"#Jaba.: U'-"a" 560 ?250 500 0922 ?69 2 25? ?0652

 A.#4a'"#r U'-"a" ?500 500 500 096 09?0 ?0? 05 ??50

 A.*,#r;!E#),(-! U'-"a" 5?00 500 2500 96 22?9 02 56??5 5265

Ca;,#.a"#Mar-&)!& U'-"a" ?50 2050 500 096 0962 ?5?625 25

Ba'"#aPa-&a U'-"a" 500 ?50 500 96 ?9 50?5 255

 A-a)!Sa'(a7#r#=! U'-"a" 5200 ?250 500 92 09 525 ?565

Sa')!)!Va..,'! U'-"a" 500 ?050 50 ?9 ??9 20 2505 25

Parr-..a"aM-4(a U'-"a" 500 ?650 ?05 ??9 ?52009 ?520 ?52??5 65605

C,.#(a"#T#r'#raR U'-"a" 5000 ?50 5000 922 9 65205 252?5

Cr#%#&Gra(-'a"!& U'-"a" 500 ??50 5600 29 ?69 2 25265 5

Cr#%#&#'Sa.&a U'-"a" 500 ??50 5600 296 209 2 5?05 5?

Pa&(a& U'-"a" 2500 500 5?00 09 229? 6 ?5? ?5

P-)a"a&Q2P#r&!'a& 5?0 ?650 500 690 6?9 2 ??55 5?5

Tab.a"#,#&!& U'-"a" 25200 6500 500 09? 096 05? ?5

TOTAL 20,@8 @@<,>00 *0000 *2,268 *0,>07 *78,@>, 86,*@,0* *2@,66*,

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ANE!O : BALANCE GENERAL #RO=ECTADO

CAF; BAR NESTRA TIERRALTDA BALANCE GENERAL

CENTA 2006 2007 200@ 200 20*0

ACTI%OACTI%O CORRIENTECaa Ba')!&

Sa."! D-&%!'-b.# I'#r&-!'#& C.-#'(#& I'#'(ar-!&

Tot3 A.tivo Corrie1te ACTI%O NO CORRIENTEMa+,-'ar-a / E+,-%! E+,-%! "# !7-)-'aE+,-%! "# )1*%,(! /)!*,'-)a)-1' D#%r#)-a)-1'

 A),*,.a"a  Pr!%-#"a"5 P.a'(a /E+,-%!Tot3 A.tivo No Corrie1te 

TOTAL ACTI%O

#ASI%O#ASI%O CORRIENTEPr!##"!r#& I*%,#&(!& %!r %a$ar  

Ob.-$a)-!'#& Lab!ra.#&D--"#'"!& %!r %a$ar 

Tot3 #3-ivo Corrie1te TOTAL #ASI%O

#ATRIMONIOCa%-(a.R#&#ra O)a&-!'a. R#&#ra L#$a. U(-.-"a"#& A),*,.a"a& U(-.-"a" "#. E#r)-)-! TOTAL #ATRIMONIO

 

009000 09000 009000 09000 009000699 92?926 ?9690 ?9292 0990

9?9 96926 ?9690 209?92 ?9290?90009000 090009000 90009000 690009000 90009000990? 9??9 992 929?? 96??9009?9 99 9090 909 909?

?9???9?0 906926 6992 9?9 ?2996

?69029000 ?929000 ?929000 2092269000 2?9629000?9009000 ?9009000 ?9009000 ?9009000 ?900900092009000 92009000 92009000 92009000 92009000909000 9?69000 ?9229000 ?9629000 229009000

?692?9000 ?9?29000 ?0909000 929000 929000

?692?9000 ?9?29000 ?0909000 929000 929000

878<2*07 6*<76>26 @028*<28 *0<*8>77 *2@8<67@

9906 29?92 2929??2 292?9? 296692??9922 ?29269? ?9092 ?9669 ?69?292

?992 ?9292 ?9296 ?90696 ?96092*87<<2@ *882<2<7 *>>268> *70@686 *@60728

2090009000 2090009000 2090009000 2090009000 20900090009292 2?969? 992 9?06966?9?90 299 909 909202

3 3 3 3 3 ?2990 ?696926 20909? 29269 299066<28>@7@0 86><2@ 6868@67 @60><0* ****>2>8

878<2*0@ 6*<76>26 @028*<28 *0<*8>77 *2@8<67@

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ANE!O R ESTADO DE RESLTADOS

CAF;BAR

NESTRATIERRALTDA

CENTA 2,006 2,007 2,00@ 2,00 2,0*0

V#'(a&

C!&(! "# V#'(a&

TILIDADBRTAEN%ENTAS

Ga&(!&O%#ra)-!'a.#& 

Ga&(!& "# V#'(a&

Ga&(!& "#

 A"*-'-&(ra)-1' Ga&(!&P,b.-)-(ar-!&

Ga&(!& %!r C!*-&-!'#& !

b!'-7-)a)-!'#& Ga&(!& "# I*%,#&(!&

ICAQ?5

Ga&(!& L#$a.#&

Ga&(!& %!r

D#%r#)-a)-1' T!(a.

Ga&(!& O%#ra)-!'a.#& 

TILIDADO#ERACIO

NAL

2225256 255F 25F250 265F0F502055?

?5?520 ?65F6?50 ?F5F500 ?5002520 ?50256

525 6252?520? 6505F6? 656F650F25?05?

6525F?2 65?F5? F?550 F5?65?00F52?52

?5205000 F05000 F05000 0500 56

256005000 25F05000 2566500 50052 5?605?6506F50 52?5?2 565?2 56256 5F25?2

?6525F6 ?25??5F ?5025 ?652F56?

?506506 2?5656 256?5?? 2F5F2656?F?5?5F

?505000 25F005000 5005000 505000F5F05000

*2,8>@,7@0 *6,@6,26> 20,>0>,7* 28,826,@<<

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ANE!O S FL$O DE CA$A #RES#ESTADO

CAF;BARNESTRATIERRALTDA

CENTA 2,006 2,0 2,0 2,0 2,0*SALDOINICIALDECA$A 2050005000 56526 5650 5?52

INGRESOSV#'(a& 2225256

25525250 2650

502055?

TOTALDEINGRESOS 2225256 25250 2650 205

TOTALDEEFECTI%ODIS#ONIBLE 282,2><,>86 2@@,2@@,<8* <28,>7> <6>,767EGRESOS

525 6252?520? 65056? 656650 25?05Ga&(!&"#V#'(a&Ga&(!&"#A"*-'-&(ra)-1' 6525?2 65?5? ?550 5?65?0 52?5Ga&(!&P,b.-)-(ar-!& ?5205000 0500 0500 05 5Ga&(!&%!rC!*-&-!'#&!b!'-7-)a)-!'#& 256005000 2505000 2566500 50052 5?605