Systems Theory Modelling

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    Systems Theory

    and Modelling

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    David OSullivan, NUI Galway

    Seminars

    Introduction

    Defining Innovation

    Innovation Process

    Understanding GoalsDefining Objectives

    Managing Indicators

    Systems Theory and Modelling

    Creativity and Idea Generation

    Managing Project PortfoliosLeading Innovation Teams

    Managing Results and Knowledge

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    David OSullivan, NUI Galway

    This Lecture

    Open Systems

    General Systems Theory (GST)

    GST Traits

    System Classification

    Systems Analysis and Modelling Activity Modelling (IDEFo)

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    Reduction vs. Systems

    1950s the main approach tounderstanding was reductionism

    divide something into its parts Ludwig von Bertalnffy proposed

    systems thinking discover how

    something interacts with itsenvironment

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    Open Systems

    All living and many non-living thingsare open systems

    Systems theory gives us a way to thinkabout open systems

    Systems theory lays the foundation forthe analysis and modelling of systems

    Systems theory provides an analytical

    framework for comprehending dynamicinterrelated operating systems

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    Open System

    Sense Response

    ENVIRONMENT

    OPEN

    SYSTEM

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    University Open System

    UNIVERSITY

    Policy

    Approved Funding

    Industry Needs

    Students

    Funding Requests

    New Knowledge

    Graduates

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    Systems Thinking

    holistic approach to problemsolving

    reflecting on how the organisationrelates to its business environmentand

    how factors in the environmentcan affect the organisation

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    Definition of System

    ... an identifiable, complex dynamicentity composed of discernibly

    different parts or subsystems thatare interrelated to andinterdependent on each other andthe whole entity with an overall

    capability to maintain stability andto adapt behaviour in response toexternal influences [Websters]

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    General Systems Theory

    Science of understanding open systemstheory

    GST provides a framework to study open

    systems GST is not too general nor too specific

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    Bouldings Explanation

    Somewhere between the specificthat has no meaning and the

    general that has no content theremust be, for each purpose and ateach level of abstraction, an

    optimum degree of generality

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    Becketts explanation

    "The trust of general systems .. is todraw attention to the study of

    relationships of parts to oneanother within the wholes

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    GST Traits

    Systems are Goal Seeking

    are Holistic

    have Hierarchy

    have Inputs and Outputs

    transform inputs into outputs

    consume and/or create Energy

    are affected by Entropy

    have Equifinality

    have Feedback

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    Goal Seeking

    All open systems must have goals

    There are two types

    Inner directed goals

    Outer directed goals

    Design strategies are typically outerdirected goals

    Maintenance strategies are an innerdirected goal

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    Holistic SUBSYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEMSUB

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    Boundry

    Fredrick Hagel (1770-1831)

    The whole is more than thesum of the parts

    The whole determines the sumof the parts

    The parts cannot be

    understood if considered inisolation from the whole

    The parts are dynamicallyinterrelated andinterdependent

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    Hierarchical

    WHOLE

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    SUB

    SYSTEM

    SYSTEMS

    MORE GENERAL

    MORE DETAIL

    PLANT LEVEL

    DEPARTMENT LEVEL

    CELL LEVEL

    PROCESS LEVEL

    WORKSTATION LEVEL

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    Transform Inputs into Outputs

    TRANSFORM

    INPUTS T O

    OUTPUTS

    TRANSFORM

    INPUTS T O

    OUTPUTS

    ERROR

    FEEDBACK

    STATUS FEEDBACK

    OUTPUT

    INPUT

    INPUT

    OUTPUT

    INPUT

    OUTPUT

    INPUT

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    Entropy

    A measure of the amount of disorder ina system

    Everything disintegrates over time Negative entropy or centropy

    Effects of entropy are offset by thesystem transforming itself continuously

    Maintain order through such things asrepairs, maintenance and possiblygrowing by importing energy

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    Energy, Equifinality and Feedback

    Systems create/consume energy Physical

    Emotional

    Equifinality is the ability for systems toachieve goals in a number of ways

    This flexibility allows systems avoid the

    effects of entropy Systems have feedback - feedback can

    allow a system to change its direction

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    System Classification

    Checkland's classification

    Natural Systems (ecologicalsystems, human beings)

    Physically Designed Systems(bridges, machines)

    Abstract Design Systems(Languages, Mathematics)

    Human Activity Systems(Politics, Banking)

    Transcendental Systems(Beyond knowledge or

    comprehension) Bouldings Classification

    Transcendental

    Social Oganisation

    Human

    Animal

    Genetic-societ al

    Open System

    Cybernetics

    Clockworks

    Frameworks1

    2

    3

    4

    5

    6

    7

    8

    9

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    Bouldings Classification

    Frameworks static structures (e.g. camshaft, skeleton, formal company organisations, rock)

    Clockworks timing mechanisms (e.g. self winding clocks)

    Cybernetics elementary closed systems with feedback (e.g. thermostats)

    Open system elementary forms of life interact with their environment in order to change their

    behaviour

    Genetic-societal systems exchange information with other subsystems

    Animal system mobility, self-awareness, and goal orientation-highly complex

    Human system

    intelligence gives the human system the ability to think about the future, itsgoals, and how to reach them.

    Social organisation organisations which have their own combined goals, needs

    Transcendental, all other systems not yet comprehended

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    Conclusions

    Views of GST are universal GST combats isolationist tendencies among

    engineers, systems analysts, businessanalysts, IT specialists, etc. etc.

    GST offers a framework for understanding allsystems

    Benefits of GST to design of systems aresignificant

    Theory of GST lays at the foundation of much

    new thinking in - including LearningOrganisations, Structured Analysis,Sociotechnical Design and Strategic Planning

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    5 minute break!

    Open Systems

    General Systems Theory (GST)

    GST Traits

    System Classification

    Systems Analysis and Modelling

    Activity Modelling (IDEFo)

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    Systems Analysis

    and Modelling

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    Modelling

    Represent existingand futuresystems

    Models are in-complete Various models represent different

    perspectives and levels of abstraction

    Modelling techniques should be selectedto enhance communications betweendesigners and users

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    Perspectives

    Managing Director

    ManufacturingEngineer

    SoftwareEngineerSupervisor

    ManufacturingManager

    Accountant

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    Techniques

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    IDEFo

    Background

    Activity Modelling

    Cell Modelling

    Hierarchical Decomposition

    Principles of IDEFo

    IDEFo Approach

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    Background

    IDEFo is an activityor processmodellingtechnique

    Developed through US AirForce R&D

    Basic idea: Adopt a common language for alldesigners

    Original ideas by Ross and his SADT technique

    Sister languages IDEF1x used for data structure modelling IDEF2 used for dynamic modelling (simulation)

    Etc.

    http://www.idef.com

    http://www.idef.org/http://www.idef.org/
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    Cell Modelling

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    Cell Modelling

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    Cell Modelling

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    Hierarchical Decomposition

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    Arrows

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    ICOM Codes

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    Boundary Arrow Correspondence

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    Tunnelled Arrows

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    Modelling Demonstration

    Choose an activity!

    Choose purpose and viewpoint!

    Creating the A-0 diagram

    Creating the A0 diagram

    Creating the A-1 diagram

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    Node Index and Tree

    A0 Manufacture Product A1 Plan For Manufacture

    A11 Identify Manufacturing Methods

    A12 Estimate Requirements, Time, Cost to

    A13 Develop Production Plans

    A14 Develop Support Activities Plan A2 Make and Administer Schedules and Budgets A21 Develop Master Schedule

    A22 Develop Coordinating Schedule

    A23 Estimate Costs & Make Budgets

    A24 Monitor Performance To Schedule & Budget

    A3 Plan Production

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    Principles of IDEFo

    Cell Modelling Graphic Representation Boxes-and-arrows show graphically all activities in a

    system

    Conciseness

    Two dimensional structured diagrams and text provideconcise detail

    Communication Simple boxes and arrows, limitation of detail, structured

    presentation of information

    Rigor and Precision

    Methodology Step-by-step approach

    Organisation versus Function Separation of organisation from function

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    Rigor and Precision

    Detail exposition control (no more than six boxes)

    Limited context (no omissions or unnecessary detail)

    Diagram interface inter-connectivity

    Data structure connectivity (through parenthesis) Uniqueness of labels and titles

    Syntax rules for graphics

    Inputs are separate from controls

    Data arrow labelling requirements

    Minimum control of function

    Purpose and viewpoint

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    IDEFo Methodology

    Select a viewpoint and purpose Limit the subject matter Create a top level diagram (A-0, one box only) Create a context diagram (A-1, if necessary)

    Create AO diagram (A0, two to six boxes) Create subsequent diagrams, text and glossary Review material and check for purpose and viewpoint Additional pointers

    Avoid trivial activities and flows Limit necessary detail at each level

    Group related arrows and activities to simplify detail Be clear, precise and consistent Think control and not flow Delay the addition of detail If in doubt incoming flows should be controls Annotate as you develop each diagram

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    Sample

    See course notes on 'EnterpriseModelling'

    http://www.owl.ie/dos.nsf/5cd40849b78e5ad3802570730036c359/5230fc88a6c72c5680257074002f6086/$FILE/Enterprise+Modelling.pdfhttp://www.owl.ie/dos.nsf/5cd40849b78e5ad3802570730036c359/5230fc88a6c72c5680257074002f6086/$FILE/Enterprise+Modelling.pdfhttp://www.owl.ie/dos.nsf/5cd40849b78e5ad3802570730036c359/5230fc88a6c72c5680257074002f6086/$FILE/Enterprise+Modelling.pdfhttp://www.owl.ie/dos.nsf/5cd40849b78e5ad3802570730036c359/5230fc88a6c72c5680257074002f6086/$FILE/Enterprise+Modelling.pdf
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    Summary

    Open Systems

    General Systems Theory (GST)

    GST Traits

    System Classification

    Systems Analysis and Modelling

    Activity Modelling (IDEFo)

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    Online Assignment

    Develop an IDEFo model for yourorganisation

    Produce A-0, A0, and A-1diagrams

    Graphics plus Description Text

    Upload model into Models webpart