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System of Shared Care - COPDPrototype Session 2
Westin Wall Centre Hotel
June 16, 2011
Session openingDr. Gordon Hoag
Welcome!
• Agenda• Moving forward• COPD-6 spirometer update
3
Patient/Family’s voiceBill McArthur
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Patient Voices Network
January 29 & 30, 2011
Patient Voices NetworkPeer Coaching
Abigail Cameron
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
The Patient Voices Network
is a mechanism to involve, train and support
patients and their families to participate in
primary health care changes on an individual,
community and system level.
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of
Health.
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
The Patient Voices Network:developing informed activated patients and communities
•Strengthen Community Action•Create Supportive Environments
Community Activation
•Delivery System Design / Re-orient Health Services•Building Healthy Public Policy
Shaping the System
•Self-Management / Personal Skills for Health
Peer Coaching
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Aim of Peer Coaching
The aim is to assist people to set and achieve healthy living goals using a self-management approach through a six session, peer-led, telephone-based program.
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Advisory Committee
Name Organization
Connie Davis Impact BC
Danny Tshitumbu Peer Coach
Ellen Gleig Peer Coach
Dr. Garey Mazowita Providence Health
Kelly McQuillen Ministry of Health
Lynn Spence Canadian Mental Health Association
Dr. Lloyd Oppel Chair of the Council on Health Promotion,
BCMA
Maylene Fong Vancouver Coastal Health
Monica Peterson Peer Coaching Participant
Peggy Kampman Peer Coach
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Peer Coaching Program
Peer coaches support individuals to successfully make the following healthy living changes:
• becoming more active• healthy eating• managing a healthy weight• reducing/ quitting smoking
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Program Guidelines
• Coaches call participants on the telephone
• Coaches support and motivate participants to set healthy living goals
• Participants receive a maximum of six coaching sessions
• Each coaching session lasts up to one hour
• 3-4 months after last session, there is also an opportunity for a Booster Session
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Peer Coaches
• 19 years of age or over
• Have stability in their lives
• Participate in a personal interview to assess suitability
• Provide two references, one of which must be professional
• Agree to a one year commitment as a Peer Coach
• Complete the 2 day training
• Complete at least 2 role play sessions with the Coach Mentor
• Attend monthly Community of Learning teleconferences
• Attend ongoing skill building sessions
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Participants
• 19 years of age or over
• Have stability in their lives
• Participate in a personal interview to assess suitability
• Be referred by a healthcare professional or can self- refer
• Agree to complete and return feedback surveys as required
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
What happens in a coaching session
• Identifying a healthy living goal
• Assessing confidence to change
• Discussing barriers
• Making a plan
• Linking to community resources or professional services (QuitNow, HealthLinkBC, PAL)
• Affirmation!
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
In their own words…
“A Cheerleader! Someone to check in to see if I followed through with my promises to myself. Also, my coach would ask me questions on alternatives to what I can do if different conditions arise. She basically helped me eliminate any excuse I could think of!”
- Peer Coaching Participant
“I loved the positive feedback. My peer coach understood, did not push, gave me goals that were attainable. Helped me to search for knowledge. I think the greatest thing was that it is DOABLE. I never thought I could do it. It is possible.”
- Peer Coaching Participant
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
What you and your patients should expect
Patient Voices Network is led by
ImpactBC in collaboration
with Patients as Partners, Ministry
of Health
Our Peer Coaches
can help!
Being healthy
starts with you…
Information and referral forms available today
Completed referral forms can be sent by fax, mail or email
• Coordinator will contact patient within 5 business days• Intake with patient will take place
• A suitable peer coach will be identified• First coaching session will be arranged
• Coordinator will contact you to inform of connection with patient
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Patient Voices Network
January 29 & 30, 2011
Thank You!
Abigail Cameron1.888.742.1772
Patient Voices Network is led by ImpactBC in collaboration with Patients as Partners, Ministry of Health
Panel discussionHelen Roberts
Panel members
• Heather Chafe (Primary Healthcare Developer)• Brett Leppan (RT)• Trish Petersen (Specialist MOA)• Dr Andre van Wyk (Family Physician)• Dr Ritta Wittman (Respirologist)
19
Break
Learning from each other: Changes in action
Team report out
Christina Southey
Vancouver Coastal Health AuthorityDr. Bruce Hobson
