SYSTEM INVENTORY TOOL & PORTAL - Honeywell your system - see a level of granularity you haven't seen before SYSTEM INVENTORY TOOL & PORTAL February 2018

Know your system - see a level of granularity you haven't seen before

SYSTEM INVENTORY TOOL & PORTAL v230.1April 2018

Honeywell 2018 by Honeywell International Inc. All rights reserved.

Single Portal for all Software Licenses, Shipped Hardware and Installed Assets

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System Inventory Portal – Overview

• Know your system - see a level of

granularity you haven't seen before

• Improve Your Service Experience - every

request starts with knowing your system

inventory

• Make better decisions - plan migrations,

upgrades and maintenance with more clarity


Manage Your Hardware and Software Assets, Improve your Service Experience

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Problems we address

• Increased need for accurate

System Inventory Data

• Increased need for Data

Governance

• Increased need for Access and

Availability

Customer

data hidden

for

presentation

purposes


Getting Started - Portal View

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After installing and running the System Inventory Tool data collection, the

asset file (.cab) must be uploaded to the System Inventory Portal

Navigating the portal• Go to www.honeywellprocess.com, use your standard login

• Select Support > System Inventory

http://www.honeywellprocess.com/


Getting Started – Upload the inventory file

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System Inventory Portal

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The System Inventory Portal is an online portal where you can view your system as it

is installed, along with shipped software licenses and shipped hardware

• A list of shipped software

• Includes license

information

• A list of shipped hardware

• Includes serial numbers

and date shipped

• List and network view of

installed assets

• System Inventory Tool

available for unattended

scans to update data


Licensed Software

Licensed Software

• See an overview of your Licensed Software

• Direct Access to your License Certificates

• Filter Data by Date Ranges

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Licensed Software Overview

Software Licenses

All HPS licensed software will be shown in this list including Risk Manager, Trace,

Advanced Solutions, Experion PKS, PHD etc.

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Shipped Hardware

Select Shipped Hardware to see an overview of shipped hardware serial numbers

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Shipped Hardware Overview

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Inventoried Assets

Select Inventoried Assets to see the installed hardware and software details

• Available for PKS R3xx and TPS Release 432.x and newer systems

• Requires an uploaded inventory file

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Portal View of Inventoried Assets

Installed hardware and software is grouped per MSID

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Displays latest

Upload Date

List view of all

Nodes within the

System

Topology view of

all Nodes within

the System


Latest Upload Date

• Inventory files are generated automatically after installation of the Experion System

Inventory Tool

• Customers and Honeywell service technicians can upload the latest Inventory before and

after system transactions, quarterly or as required

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4 Files can be

uploaded per

System


Inventory List

• Aggregate hardware support status shown per node

• Software support status coming soon to the portal

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Software

Details for each

Node

Hardware

Details for each

Node

Support Status

Per Node


Inventoried Assets – Software Per Node

• Detailed Software overview per node

• View all installed software, updates & hot-fixes

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Have a question?

Submit a request and the Inventory Team will support you directly

Select Inventoried

Assets

Select Tools Select Submit a

Request


Upload of the Inventory File

System Inventory File Upload

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Experion PKS, TPS Site

System Inventory Tool for Experion PKS generates

the Inventory file. TPS file generated natively in TPS

Salesforce

Inventory

file upload

to the portalSystem Inventory Portal accessed via

www.honeywellprocess.com/support


Experion PKS Inventoried Assets

Level 1 and Level 2 I/O, Controllers, Hardware and Software Captured

Included• L1

- Controllers (Chassis and Series

C)

- Configured I/O modules (Series

A, Series C, and Process

Manager Input/Output (PMIO))

- Gateway modules (FIM, PGM),

CF9

• PC

- PC Node details

- Processor details

- Network details

- Drive information

- Hard disk configuration

- Installed applications

- Honeywell applications

- Fault Tolerant Ethernet (FTE)

- Honeywell license details, Points,

Stations

- Honeywell updates (server and

console station only)

- Antivirus (Norton, Symantec, or

McAfee)

- Microsoft updates (installed

through Microsoft automatic

update only)

- Microsoft hotfixes

- Uninstall registry information

• Switches

- Switch name

- Switch IP Address

- Switch model name

- Description

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Excluded• Performance Data

- Honeywell’s Integrated

Automation Assessment

provides a comprehensive

system health and

performance report

• Configuration Data

- Trace manages Configuration

management of change and

provides a detailed system

overview and management of

change solution


New support in v230.1

*QCS data support in the portal will be in mid 2018

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• Support for Experion 501

• PHD Information

• PHD Version Number

• PHD Authorization Key

• PHD License Number

• Safety Manager inventory information

• LVRLOG and MSID's > 8 characters

• *QCS Systems- when we detect a QCS system, the

plugin will generate a dedicated inventory file for QCS

• Devices included:

• Auto Slice

• ProFlow

• Devronizer

• AquaTrol

• Aqualizer

• Calcoil

• Calendizer

• ProCoat

• Inventory Data Collection Security

• Remove security sensitive data from inventory

collection.

• For L1 inventory collection:

• No longer collect IP Addresses

• FTE Bridge

• C300 controllers.

• No longer collect CF9 Firewall MAC address

• For Switch inventory collection

• No longer collect IP Addresses

• Inventory Data Collection Security

• For PC Inventory collection

• No longer collect

• IP Addresses

• Logged on User

• Domain Work Group Name

• Part of Domain

• Daylight Saving Enabled

• Subnet Mask

• Default Gateway

• DNS Primary

• MAC Address


How our Solutions Fit Together

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System Inventory PortalSelf-service tool used to collect System

Inventory Data. Upload or email the data

file to the online Inventory portal so both

customers and Honeywell engineers see

the same system inventory data.

Free

Integrated Automation

AssessmentHoneywell’s Integrated Automation

Assessment for Experion and TPS System

owners provides a general system health

performance assessment report using data

analytics, best practice benchmarking and

expert analysis, helping plants understand

what their risks are, preventing system

failures and reducing lifecycle costs.

TraceHoneywell Trace™ captures and records

configuration data to enable users to track

changes, identify engineering anomalies,

eliminate errors and accelerate project

planning. Ideal for those who continuously

engineer their control system, Honeywell

Trace provides critical data that lets users

know why, when, and what actions were

taken and how those actions compare to

those in the past.


Bringing it all Together – One Portal

Get started today: register at Honeywellprocess.com/support

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System Inventory PortalView all licensed software, shipped

hardware and inventoried assets. Know

your system, Improve Your Service

Experience, Make better decisions.

Spare Parts OnlineQuick/easy access to customers contract

price in local currency. place own orders

online. Place order against a purchase

order, your Parts Replacement contract,

or credit card (US & Canada). Access to

order status including dates.

Experion Migration

AssistantReducing Migration Cycle time, reducing

Migration Cost, improving the customer

migration experience

Extensive Knowledge BaseSelf-help repository: resolve issues

without having to contact HPS technical

support – requires a support contract.

Support Requests OnlineSubmit Requests online, view tasks, view

active requests, view resolved requests –

requires a support contract.


Getting Started

Three-step process for Experion PKS and TPS Customers

1. Register - Register on www.honeywellprocess.com if not already registered

2. Run - Download the System Inventory Tool and run it to gather the necessary data from

your Honeywell system.

3. View – Upload your inventory file to access your system inventory overview on the

Portal, as descripted in slides 3-6.

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https://www.honeywellprocess.com/library/support/software-downloads/Customer/SystemInventoryToolLandingPage.pdf


Documents

SYSTEM INVENTORY TOOL & PORTAL - Honeywell your system - see a level of granularity you haven't seen before SYSTEM INVENTORY TOOL & PORTAL February 2018