System Administrator or Document Coordinator or Records Supervis

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    ARTURICEA DENISE WATHEN, MISM4181 Shelby Street * Indianapolis, Indiana 46227317.709.0799 * awac120c@westpost.net * http://www.linkedin.com/in/adwathen

    INFORMATION TECHNOLOGY PROFESSIONAL:Data Analysis & Administration

    Database specialist with advanced information systems training and 6 years of professional IT experience in leading-edge biotechnology environment. Proven ability to enhance productivity by designing technical solutions based on key business objectives and user requirements. Demonstrated success in managing complex database creation, implementation, and optimization projects. Skilled troubleshooter and problem solver with certification in, MasterControl Suite System Administrator.

    Areas of ExpertiseProject Management * Database Administration * Enterprise Resource Planning (ERP) * Vendor SelectionData Backup * Disaster Recovery * Reporting * Quality Control * User TrainingSQL * Adobe Acrobat & PageMaker * SYSPRO * Microsoft Visio, Project, Office, & Publisher

    EDUCATION

    Master of Information Systems Management (MISM), Data Administration & ManagementDeVry University, Keller School of Management, Indianapolis, Indiana

    Bachelor of Science, Business & Human Resources ManagementIndiana University-Purdue University, Indianapolis, Indiana

    PROFESSIONAL EXPERIENCE

    Quality Systems Document CoordinatorTHERMO FISHER SCIENTIFIC, Indianapolis, Indiana * 2003-2010Administer documentation system and document archives for medical device manufac

    turer specialized in assays used by hospitals and physicians. Manage document change request. Author operational qualification (OQ) and performance qualification (PQ) scripts in SQL for software program validation. Troubleshoot document control software issues. Review and approve documents to ensure compliance with allUS Food and Drug Administration (FDA) and International Organization for Standardization (ISO) requirements, as well as company standard operating procedures (SOPs). Direct both local and offsite records retention processes. Act as subjectmatter expert for documentation system and specific record queries. Provide user training for all employees in system access, document creation, and records review.* Wrote training presentation that would assist users in the transition from paper documentation process to the paperless/electronic process, which reduced errors by 70% of user population.

    * Designed automated records management solutions in MasterControl based on userrequirements.* Wrote PQ validation test scripts that ID'd 20% of the bugs in our process along with areas to focus on during the training of end users.* Indoctrinated a scanning process that made the company more electronic and increased productivity while reducing the potential for cross-contamination, whichin turn has made archived documents easier and quicker to locate.* Recruited by senior management to participate in vendor selection for new document software.* Earned recognition from company President for improving departmental efficienc

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    ies.

    ADDITIONAL EXPERIENCE

    FEDERAL EXPRESS, Manifest Records Agent * 2001-2003WOMEN'S HEALTH PARTNERSHIP, Patient Account Representative * 2000-2001DUNHILL STAFFING SERVICES, Assistant Administrator * 1996-2000CREATIVE REHABILITATION MANAGEMENT, Job Development Coordinator * 1994-1995