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Kim Duffy Rachael Garcia September 17 th , 2018 Sysmex: How Efficient Document Control is Essential to Positive Audit Outcomes

Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

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Page 1: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Kim Duffy

Rachael Garcia

September 17th, 2018

Sysmex: How Efficient Document Control is Essential

to Positive Audit Outcomes

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Introductions

Copyright© 2018 Sysmex America, Inc. All rights reserved.2

Rachael Garcia

Quality Systems Specialist

Kim Duffy

Manager, Quality Systems

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How Did We Choose Veeva?

Copyright© 2018 Sysmex America, Inc. All rights reserved. 3

Evaluated 10 CMS companies

3 brought in-house for live demos

Why was Veeva chosen:

1. User friendly

2. Linked with other Sysmex systems

3. Multiple options to tailor to our needs

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Copyright© 2018 Sysmex America, Inc. All rights reserved. 4

How Efficient Document Control is Essential to Positive Audit Outcomes

Audits and document changes can be disruptive. Sysmex shares how using Vault QualityDocs for Document Control accelerates audits, change control processes, and reduces

audit preparation times.

Page 5: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Presentation Objectives

Routine use to ensure complianceUse of tokens

Change Control

Impact Assessments

Approval process – based on Lifecycle

Version History

During an AuditRegulatory File

Document Approvers

Change information

Periodic Review History

Copyright© 2018 Sysmex America, Inc. All rights reserved. 5

How we use

How this complies

Complies with 21 CFR part 820 and

ISO 13485:2016

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Copyright© 2018 Sysmex America, Inc. All rights reserved. 6

Routine Useto Assure Compliance

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Use of Tokens

Copyright© 2018 Sysmex America, Inc. All rights reserved. 7

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Change Management: DCC (Doc Change Control)

Copyright© 2018 Sysmex America, Inc. All rights reserved. 8

Complies with 21 CFR part 820

and ISO 13485:2016

Page 9: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Change Management: DCC (Doc Change Control)

Copyright© 2018 Sysmex America, Inc. All rights reserved. 9

Page 10: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Impact Assessments: Dropdowns

Copyright© 2018 Sysmex America, Inc. All rights reserved. 10

o Software validation:

* Effect on current validation

* Risk assessment

o Process validation:

* Effect on current processes

* Risk assessment

o Regulatory Impact:

* Regulatory requirements

* FDA, ISO Standards, Health Canada etc.

o Training Impact:

* Any effect on training

o Quality Impact:

* Any quality related impact

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Control Approval Process: Draft to Approve Lifecycle

Copyright© 2018 Sysmex America, Inc. All rights reserved. 11

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Control Approval Process: Draft to Effective Lifecycle

Copyright© 2018 Sysmex America, Inc. All rights reserved. 12

Page 13: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Control Approval Process: Initial to Final Lifecycle

Copyright© 2018 Sysmex America, Inc. All rights reserved. 13

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Complete Version History

Copyright© 2018 Sysmex America, Inc. All rights reserved. 14

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Copyright© 2018 Sysmex America, Inc. All rights reserved. 15

Page 16: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Audit Checklist

Copyright© 2018 Sysmex America, Inc. All rights reserved. 16

Page 17: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Regulatory File

• Creating a Regulatory File Allows you to:

• Have the necessary documents at your fingertips when that call comes in

• Get them printed prior to audit

• Share the view so all auditees have easy accessibility

Copyright© 2018 Sysmex America, Inc. All rights reserved. 17

Page 18: Sysmex: Efficient Document Control is Essential to ...€¦ · How Efficient Document Control is Essential to Positive Audit Outcomes Audits and document changes can be disruptive

Document Approvers

Copyright© 2018 Sysmex America, Inc. All rights reserved. 18

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Change Information and Document Review

Copyright© 2018 Sysmex America, Inc. All rights reserved. 19

• What changes were made?

• Why did you make the changes?

• When was the last time the document was reviewed?

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The Benefits of Veeva

Copyright© 2018 Sysmex America, Inc. All rights reserved. 20

Instant document

retrieval time

Faster Impact

Assessments

Open API – SSO

(> usage / < resets)

* Internal / External audits

* Daily usage

* Due dates are set

* Can route to multiple

IMPROVEMENT

Hunting Instant

IMPROVEMENT

1 month 1 week

IMPROVEMENTSaved 1 hour per day for resets

Instant access from other systems

Compatible with current systems

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Copyright© 2018 Sysmex America, Inc. All rights reserved. 21

Purchase of Veeva Vault QMS to

electronically assign and maintain:

• CAPA Reports

• Nonconforming Reports

• Internal Audit Files

• Supplier Quality Files

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Copyright© 2018 Sysmex America, Inc. All rights reserved. 22

“ As we continue our significant growth, Veeva Vault is a shift toward technology

that will grow with us. It’s a modern, more innovative tool, that’s user friendly, efficient and facilitates doing business

with ease.”

- Peter Shearstone VP, RA/QA/CA/MA

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Questions

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Copyright© 2018 Sysmex America, Inc. All rights reserved. 24