Orientation to Synoverge

Management Team

Synoverge has been founded by a group of practicing IT professionals who have been associated with reputed and top IT consulting companies

These promoters and founders individually have over 15 years of experience in the industry, playing leadership roles and working with fortune 1000 organizations globally

Founding members bring in complementary skills in their own expertise area giving a robust foundation to the key functions

Additionally, there are leading industry experts who are on the advisory board of Synoverge providing their expert advice towards our objective of creating value for all the stakeholders

Vision: To be a progressive organization offering competitive edge to enterprises globally and be their first choice as a technology partner in the ever changing business environment; thus creating a value for stakeholders.

Mission: Build an organization that delivers integrated IT solutions aligned with clients’ business needs with focus on the following;

• Continuation innovation

• Converging and leveraging right technologies

• Service delivery excellence

• Environment that nurtures talent and groom potential leaders

• Team Spirit

• Integrity, honesty, flexibility and transparency

Vision and Mission

Objectives and GoalsCreate productized service offerings and grow them to independent business units

Build a solid and flexile delivery platform and processes to provide optimal technology solutions to clients

Create in-depth technical competencies in the identified areas of services offerings

Team of 400 talented professionals by end of FY 2011

Nurture innovation by creating centers of excellence

Offer personalized client ‘experiences’

Create best-in-class infrastructure

Service Offerings

Consulting Services

• Business Technology Consulting

• Application Portfolio Rationalization

• Analytics and Business Intelligence

• Process consulting & implementation

• System Integration (Products and Platforms)

IT Services

• Managed Services (Application and Infrastructure)• Enterprise Solutions – Oracle Apps ; SAP ; MS Dynamics• Bespoke Application Development (Technology skills)• Reengineering & Transformation• Product & Solution Engineering Services• Independent Testing services

Delivery ApproachProcess framework• Flexible delivery and support processes• Seamless integration of Engineering and Project

Management Processes• Metrics driven process improvement approach

Tools & Templates • Integrated Delivery & collaboration platform

providing optimal solutions to clients• Process and template driven approach for

application development and maintenance projects

Quality Frameworks• Comprehensive QMS with necessary tailoring

guidelines • ISO 9001 by Q4 2010• CMMi certification by Q2 2011

Solution Accelerators• Ready to use Architecture Framework• Usage of Code Generation & Migration tools for

quick turnaround• Frameworks for horizontal solution needs

Delivery Excellence at Synoverge

Some of our EngagementsTechnology & Business Consulting: Defining Enterprise IT Roadmap followed by Application Portfolio Rationalization for one of the leading Indian Conglomerate, comprising of 900+ applications on Microsoft platform that needs to be consolidated to 300+

Enterprise Solutions: ERP application development for a large Engineering company for production management on Microsoft platform. This application includes a good amount of sales and manufacturing analytics and data migration.

Process Consulting: ISO 9001:2008 Implementation in a 100+ strong IT Company focusing on SAP Services & SAP Certified Product Development. This will soon be followed by the ISMS and CMMi Level 3 process implementation

APR Consulting: Application Portfolio Rationalization for Mid-sized European organization in a Logistics and Transportation domain comprising of 75+ applications

Application Development: Design & Development of a Sales and Channel Management Collaboration Portal for a leading General Insurance company in India

Bespoke Development: Design & Development of a Graphics intensive Kiosk Application for a global telecom company to promote their Value Added Services (VAS)

Development/Enhancement : Design & Development of a CPA Application (Client & Project Management) for a US CPA Firm. The Application is being built on Microsoft technology for the SaaS platform

Some of our Engagements

HR Policies

Leave Policy Attendance Policy Performance appraisals Referrals scheme Trainings Compensation & Salary Employee Recreation

Leave Policy Holidays: The list of holidays will be decided by the management of

company and will be declared to the employees at every year end.

Leaves: As an employee of company you will be eligible for 18 days’ annual leave i.e. 1.5 leaves per month, accumulation allowed up to Three years. An Employee can claim for the leave by filling Leave application form atleast before 2 days from the leave date and only after the immediate supervisor approves the leave, employee leaves are granted. One’s the leave is granted the HR department must be informed about the same.

Maternity leave (ML) : Women employees are eligible to get the benefit of 90 days paid Maternity leave. The applicant has to get the approval from the reporting head and has to inform to HR department.

• Attendance: The Company has kept a register to mention In-Out time get your attendance record. You need to strictly maintain the Work schedule assigned to you.

• Work Schedule: Synoverge Technologies workweek schedule is from Monday to Friday 9:15 am to 7:00 pm.

• You will get 1 hour refreshment break which includes Lunch and two tea breaks.

• Employee has to complete 45 hours per week (Monday to Friday).

Attendance Policy

Appraisals

The performance review is done yearly in the organization .

How do we Access You ? The promotions in the organization are usually governed by the following factors: How well an employee performed in his / her present job. How much potential an employee has for future

responsibilities. How much additional knowledge he / she have acquired for

further advancement.. Contd..

Personal attribute, work habits, attitude towards self and others, ability to get along with the team, leadership qualities, personal contribution to the success of the company determines his / her competence for promotion.

Feedback given by all those who work with the employee such as his / her superiors, subordinates, peers and the customers.

Appraisals

• Employee can refer his/her friends /relatives for any vacancy prevailing in Synoverge Technologies. If referred candidate is selected and completes 3 months in Synoverge Technologies then the employee who referred the candidate will be eligible to receive Rs. 5000/- as referral amount. This amount will be one time payment for one candidate.

Referral scheme

Trainings & Compensation

Trainings Include – On-the-job training Coaching / Class room training Self training Team Trainings

Compensation & Salary – Salary is paid on 7th of every month. Your Pay Mode will be direct deposit to your Bank Account . Salary is to be treated as confidential information and no communication is to be done with colleagues and other staff

• Employee is eligible to get the reimbursements if any expenses done on behalf of company. On attaching the supporting documents like bills / tickets/ boarding passes along with the respective forms, the reimbursement will be done by the accounts department.

• Employees can get Reimbursement forms from HR department.

Reimbursement

Synoverge Work Culture Dress Code Language Email Utilization Feedback Culture Mobile use

Dress Code and Language The employees should to come to Office dressed in

appropriate professional attire . Monday to Thursday should be business formals or semi-formals and Friday can be business casuals.

Employees are expected to communicate professionally in the company premises. The communication should be done in English. All the employees are expected to have utmost somberness in their oral or written communication.

• Employees have also the provision of receiving calls on the Office Phone, subject to the condition that the work doesn’t get hampered. Mobile phones should be kept in Vibration or minimum ringer mode. Unless unavoidable, prolonged conversation over cell phones should be refrained.

• While the Internet is a great resource for our organization, it is the responsibility of each employee to use this resource responsibly and respectfully.

Mobile Phones and Internet Use

Employee Recreation

Birthdays –

Birthdays are celebrated on last day of the month.Arrangements of birthday celebrations are done by

the HR department all cost bear by the company.

Picnics – Once a year Picnic / trekking / outing will be planned.

Thank You