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Synchronous Computer-mediated Communication 1
Synchronous Computer-mediated Communication and Second Language Acquisition
--Current Researches and Future Directions
Yi Xu
Synchronous Computer-mediated Communication 2
Synchronous Computer-mediated Communication and Second Language Acquisition
--Current Researches and Future Directions1
1. Introduction
Computer-mediated communication (hereafter CMC) is a powerful tool changing the
ways we live, work, and learn. As Shetzer & Warschauer (2000) point out, it allows us to
communicate with people all around the world simultaneously at little cost. It is also
bringing about renovations in second language (L2) learning and teaching. CMC
activities can be asynchronous, i.e. in the form of writing emails, or posting responses to
a discussion board online, or can be virtual synchronous conversations held in chatrooms,
Internet Relay Chat, etc. This paper will review researches on the use of synchronous
CMC (hereafter SCMC) in L2 classrooms.
While there are numerous studies on the effect and affect of SCMC activities in SLA,
most of those works examine the topic from pedagogical or sociolinguistic approaches. I
propose that future studies should focus on examining the learners’ actual acquisition of
grammatical competence through SCMC. Needless to say, previous researches, though
focusing on different perspectives, nevertheless offer findings valuable to the current
proposal.
2. Research Findings with a Pedagogical Approach
Ample researches have proved that CMC activities can be beneficial classroom
1 This paper was written in Fall 2005 in partial fulfillment of the requirement for the qualifying exam for the SLAT program. It is largely a critical literature review with a small section on proposals for future studies. The paper was later revised for consideration of publication for Computer-assisted Foreign Language Education, a peer-reviewed journal in CALL in China. (The revised paper integrates studies in China and was written in Chinese.)
Synchronous Computer-mediated Communication 3
experiences (Salaberry, 1997; Shetzer & Warschauer, 2000). Major advantages of using
CMC in the L2 classroom include the learners’ increased access to experts’ ideas,
increased motivation, a non- threatening environment, etc. (Salaberry, 1997). Those areas
have been extensively researched.
2.1 Production and Participation
SCMC, in contrast with asynchronous CMC, “refers to real-time interaction—usually
written communication—between people over either a local or a wide area network”
(Smith, 2004, p.370). Many studies that compare the students’ production in SCMC
activities and in face-to-face discussions find that SCMC mode often prompt the students
to produce more (Kern, 1995; Sullivan & Pratt, 1996; Warschauer, 1996; Abrams, 2003).
For instance, Kern (1995) finds that the students produced two to four times more
sentences during SCMC sessions than they did T-units2 during oral discussions. Students
also had about twice as many turns, and produced twice as many words in the SCMC
than in the oral discussions.
Electronic mode of discussion is also found to stimulate more equal participation.
Warschauer (1996) finds that students who were less fluent or comfortable in using their
L2 orally were likely to increase their participation more in the electronic mode. Sullivan
and Pratt (1996)’s study offer similar findings. Beauvois and Eledge (1996) further prove
that students, despite their personality types, all perceived SCMC sessions favorably.
2.2. Low Affective Filter, Motivation, and Concerns
2 T(erminable)-unit is an independent clause with its accompanying modifiers. Kern (1995) explains that because “sentence” is a problematic notion in oral discourse, T-units are a better gauge to segment oral discourse and units are “roughly analogous to sentences in written discourse” (Kern, 1995, p.463).
Synchronous Computer-mediated Communication 4
SCMC provides a non-threatening environment and therefore lowers the affective filter
for learning (Beauvois & Eledge, 1996; Kötter, 2001; Liu & Sadler, 2003; Coniam &
Wong, 2004), so that “the personal interest and relevance factor can engage the students
in using the language in ways that are meaningful to them” (Coniam & Wong, 2004,
p.324).3 Students’ attitudes towards SCMC are almost unanimously positive. In Kern’s
(1995) questionnaire data, students reported the benefit of the urgency to write, and the
encouragement of rhetorical thinking in the network-based discussion. Many learners
consider SCMC activities interesting, comfortable, and creative (Warschauer, 1996; Liu
& Sadler, 2003; Smith, Alvarez-Torres & Zhao, 2003; Coniam & Wong, 2004, among
others), and report that they have benefited from such activities linguistically, affectively,
and interpersonally (Beauvois & Eledge, 1996). Teachers’ responses of using SCMC in
the classroom are also mostly positive, though with some complaints that some students
would chat away from topics (Kern, 1995; Salaberry, 2000). This problem is indeed
found in Liu and Sadler’s (2003) study on electronic mode of peer review activities.
During the multi-user domains object-oriented (MOO, an online chatroom) session,
conversation maintenance turns (e.g. “Hey, what’s up”, “who r u talking to?”) took up as
much as 70% of the students’ interaction, making the session much less effective than
face-to-face interactions.
2.3. Power Relationship and Opportunity for Sociolinguistic Practice
SCMC activities also affect student/teacher dynamics. In Kern’s (1995) study, teachers
3 For the concept of “affective filter”, see Dulay, H. and Burt, M. (1977) and Krashen (1982). According to Krashen, affective variables include motivation, self-confidence, and anxiety. Researches find the CMC environment to be motivating and less anxiety-provoking.
Synchronous Computer-mediated Communication 5
took far fewer turns in the SCMC sessions than in oral discussions, and they only showed
their agreement/disagreement instead of giving summative evaluations of the students’
input. On the other hand, in SCMC sessions, the students themselves took the teachers’
role as conversation “gatekeepers”: they evaluated each other’s language and the content
of contribution. The students were found to produce 85% and 88% of the total number of
sentences, while in oral discussion they only produced 37% and 60%. Sullivan and Pratt
(1996), Ewing (2000), Salaberry (2000) also claim more student control in SCMC
activities than in classroom/interview oral tasks.
In Kern’s (1995) study, the students’ language in InterChange (i.e., the SCMC
software used) showed more discourse functions, including more greetings, assertions,
and questions. Similar to this finding, Ewing (2000) reports that while engaging in
SCMC activities, the students had opportunity to use clause types (e.g., indirective,
imperative, and interrogative structures) that were likely to be used by instructors in
traditional classroom settings. Sotillo (2005) believes that as students took risks
requesting favors/information, complimenting each other, apologizing, or negotiating
misunderstandings in SCMC, they acquired sociolinguistic competence.
3. Using SCMC to Improve Communicative Competence4
Researches mentioned above enlighten us in the usages of SCMC as a new platform for
L2 acquisition (SLA) because of its several advantages. But as Salaberry (2000) point
4 According to Canale & Swain (1980) and Canale (1983)’s revised model, communicative competence consists of four aspects of competence, namely grammatical competence, sociolinguistic competence, strategic competence and discourse competence. The concept of “communicative competence” was first proposed by Dell Hymes in 1971. For a detailed discussion of the evolvement of the communicative competence models, readers are referred to Johnson (2001).
Synchronous Computer-mediated Communication 6
out, those studies mainly focus on conversation patterns, sociolinguistic and pragmatic
competence in SCMC activities. After all, those are only “factors brought about by CMC
that may contribute indirectly to L2 development” (Salaberry, 2000, p.6). When Kötter
(2001) studies the effect of learner tandems in SCMC activities for English and German
acquisition, he writes, “it also seems reasonable to speculate that participants have
improved both their written and their spoken skills […] as a result of the synchronous
nature of their interactions” (p.303). However, like Pellettieri (2000) suggests, such an
assumption, though interesting, remains yet to be fully explored. Consider sociolinguistic
competence for instance. Data elicited by the above-mentioned projects reflect that the
students “are actually doing very different things with language” in SCMC activities than
in their traditional L2 classrooms (Ewing, 2000, p.343). CMC has its turn-taking and
topic shifting rules, which “differ greatly from those of other oral or written media
(Shetzer & Warschauer, 2000, p.173); relationship is also often redefined in SCMC
because of the relative anonymity of online communication (Shetzer & Warschauer,
2000; Smith, Alvarez-Torres, & Zhao, 2003). Importantly, L2 learners, as well as native
speakers, adhere to “online language” norms when they are engaging in CMC activities.
At the same time, the purpose of a L2 classroom is to help the students achieve L2
competence in reality, not their competence in the virtual space. Given the differences
between the computer and the oral and written media, teachers and researchers should
caution in equaling the students’ sociolinguistic performance in SCMC to their
sociolinguistic competence in real life. Readers will notice that those previously
Synchronous Computer-mediated Communication 7
mentioned studies do not usually attempt to mark such a difference or establish a
connection between the two.
When it comes to another aspect of communicative competence, grammatical
competence, research is probably even more meager. Salaberry (2000) says five years
ago, “Few studies […] have directly addressed the effect of CMC environment on the
sequence and rate of development of grammatical features of the target language such as
morphology or syntax” (Salaberry, 2000, p.6). To my knowledge, this is a crucial area in
which the relationship between CMC and SLA still remains largely unexplored.
3.1. Linguistic Features of CMC Language
Can the learners’ improved linguistic skills (provided that there are any) in CMC transfer
to their oral or written performance? To answer this question, one again first needs to
understand SCMC as different from other modalities (oral and written) in audience,
medium of interaction, temporality, yet at the same time shares certain characteristics
with them. Baron (1998) points out that electronic dialogues more closely resemble
writing in type/token ratio and sentential/syntactic features, but more approximate
speeches in exhibiting a personal and less informative style. Smith (2004) also notes that
CMC resembles written text in lexical density, and is closer to face-to-face
communication in increased use of abbreviations, simple syntax (such as subject or
modal deletion), the acceptance of surface errors (e.g., typographical and spelling), and
the use of formulaic phrase. In sum, CMC is believed to be situated somewhere in
between the continuum from the spontaneous, oral language extreme to the formal
Synchronous Computer-mediated Communication 8
written form extreme (Baron, 1998; Smith, 2000; Abrams, 2003). Such unique features
lead to interesting implications of using CMC as a learning platform.5
3.2. Features of the Learner Language in SCMC
As L2 researchers, we are interested in whether the students’ learner language also
displays unique features in their SCMC activities because of the medium. Research
findings, however, are controversial. Kern (1995) finds that though his subjects produced
a greater number and variety of verb forms and clause types in the InterChange session
than in the oral session, languages in the InterChange session suffered simplicity
(p.468).6 Kern (1995) also finds that the students’ SCMC language has less grammatical
accuracy, and less cohesion and coherence strategies. “Orthographic accents are often
missing, verb conjugations are simplified” (p. 459). He concludes, “Formal accuracy […]
and discourse conventions are not goals well served by InterChange” (p.470). These
findings are generally consistent from observations of the CMC language on the whole.
However, Warschauer’s (1996) study contradicts Kern’s (1995). Warschauer used a
type-token ratio and a coordinate index7 to determine the linguistic complexity of the
students’ language. Both his quantitative and qualitative analysis prove that the students’
language in the computer mode, compared to their oral production, was more complex,
esp. in terms of a high percentage of subordination.
5 It should be noted that language in asynchronous CMC is probably not identical to language in SCMC. As Abrams (2003)’s study suggests, ACMC and SCMC in L2 classrooms may as well conduce very different linguistic consequences. However, not many researches specifically address the differences between the two. 6 Kern explains that simple messages tended to elicit more responses and were therefore preferred in SCMC.7 Type-token ratio is defined by the total number of different words divided by the total number of words. Coordination index is the number of independent clause coordinations divided by the total number of combined clauses (independent coordination plus dependent subordination). Coordination index is inversely proportional to complexity.
Synchronous Computer-mediated Communication 9
Salaberry’s (2000) study compares four Spanish learners’ performance of past tense
verbs with imperfective and preterite aspects. The four students were found to make the
fewest errors in a written close test task in XXX?, and they made the most mistakes with
the past tense in the oral interview session. Their grammatical accuracy in the SCMC
activities was neither the best nor the worst. Salaberry’s (2000) data therefore supports
that learner’s performance is improved in more formal, conscious-raised contexts, and
that learner language is morphosyntactically more complex and accurate in the CMC than
in oral settings.
3.3. Negotiations and Scaffolding in SCMC
Many have suggested that CMC as a very beneficial medium for L2 development
(Salaberry, 1997). A few studies have offered rationales based on the unique features of
the medium. First of all, because SCMC reduces immediacy compared to face-to-face
communication, the students have more time to process an input, and to ponder the
appropriate contribution they should give (Abrams, 2003). Apart from that, they can often
rely on a buffer zone (i.e., the editing window that they can view the exact words of other
people’s input, and can reflect on and revise the language form to express their ideas).
Salaberry (2000) considers it “an additional source of working memory” (p.9). Because
the students can benefit cognitively from this process, CMC can be considered an
“intellectual amplifier (Shetzer & Warschauer, 2000, p.173).
Salaberry (2000) gives several reasons why CMC interaction is especially beneficial
for L2 learning. First of all, CMC naturally connects the “focus on meaning with a focus
Synchronous Computer-mediated Communication 10
on form” (p.6). Students are more likely to pay attention to create meanings in oral
discussion, and to focus on form in written tasks. The fact that CMC shares
characteristics of both settings makes it possible to achieve an optimal balance between
the two emphases. Secondly, interactions in CMC are often “goal-oriented”, and evidence
supports that goal-oriented communication is more likely to generate a deep level of
cognitive processing and therefore facilitate L2 development (Salaberry, 2000, p.7).
Because of those features of the SCMC, students’ production in SCMC can be their
preliminary step towards their face-to-face interaction (Abrams, 2003).
A few studies have examined the exact negotiation and scaffolding experiences of
students in SCMC activities. Scaffolding can be loosely defined as “the conditions
created by a knowledgeable person that may help the less experienced participant extend
and improve his/her knowledge of the language system” (Salaberry, 2000, p.19). In
Kötter (2001), English native speakers learning German and German native speakers
studying English collaborate and helped each other in their L2 through a world-wide
chatroom program. The twenty-nine students worked in partnerships and benefited from
the partner’s expert knowledge of the target language (Kötter, 2001, p.289). Kötter’s
(2001) regret is that the learners gave less than half corrective feedbacks as they were
expected to do, and almost half of the chat logs contained no or only one correction. Such
a result confirms that the students were adhering to the online “norms” when they were
engaging in the activity. As I have previously suggested, SCMC language by its nature
does not need to be always grammatically accurate. Despite the pedagogical purpose of
Synchronous Computer-mediated Communication 11
the activity, few students stopped to comment and evaluate their partners’ language at the
price of the conversation flow. Kötter (2001) also suggests that sometimes the students
were uncertain about the appropriate ways to correct their partners, fearing that they
might appear “arrogant” (p.300).
The fact that students are in control of the conversation in SCMC also induces some
problems, because it is likely that the input learners get would be “defective” (Kern,
1995, p.470). This is even true when native speaker partners are present. Sotillo (2005)
finds that sometimes SCMC activities could introduce more errors. The following is a
chat log from her study. <NNS> refers to a non-native speaker while <ANNS> is an
American native speaker.
70R<NNS>: sure I’m realy <spelling> sorry71K<ANNS>: stop saying sorry…74K<ANNS>: In unite state people don’t say sorry all the time like in Brazil.
Notice that the native speaker omits the article “the” before “unite state [sic]”.8 Later on,
after the native speaker omits the definite article for the second time, the non-native
speaker quickly picks up the non-target like form.
129K<ANNS>: Yes, I know. But here in US I have never heard about it. […]130K<ANNS>: I ‘m going to type some sentences and we can go over them.131R<NNS>: ok132R<NNS>: I have never been in <syntax-missing article ‘the’> united states.
One suspects that the accuracy of the input might be even more problematic when all the
participants in the SCMC are non-native speakers. Luckily, Pellettieri (2000) addresses
8 There could be two interpretations. It is possible that the native speaker’s grammatical knowledge is incomplete, or he/she assumes that it is acceptable to have omissions in the computer medium.
Synchronous Computer-mediated Communication 12
this concern, and proves that the learners’ negotiation and scaffolding can be largely
effective.
Pellettieri (2000) attempts to test whether SCMC activities can foster the “negotiation
of meaning” just as oral interactions (p.60). In oral interactions, input is made
comprehensible to L2 learners through linguistically modified language (i.e., with
grammatical simplifications and repetition), and interactionally modified language (via
comprehension checks, clarification request, recasts, etc.) Comprehensible input in turn is
essential for the development of grammatical competence, in that it could trigger the
learners’ internal, perhaps innate, processes of language acquisition (Krashen, 1982)9.
Equally important is the learners’ output, so that learners can push their L2 abilities to
their linguistic limits and develop in their zone of proximal development (Vygotsky,
1978). When it comes to output, two types of output are considered beneficial to the
learner language development. One is form-focused negotiation work, and the other
being corrective (explicit and implicit) feedback (Pellettieri, 2000).
Pellettieri (2000) notes that in her study of the Spanish learners’ SCMC learning
activities, both interactionally modified input and corrective feedback were present. She
further notes that SCMC interactions followed the same negotiation routines as in oral
interaction. The routines include triggers (i.e., non-target form learner output that spur
the negotiation routine, signals (i.e. indicators of communicative troubles), responses,
which respond to signals, and reactions to the responses. The learners’ chat logs
contained 31 corrective feedbacks, with equal distribution of explicit and implicit ones.
The feedbacks were also on all grammatical levels (i.e., lexical, morphosyntactic, and
9 See Krashen (1982) for his Input Hypothesis (i+1) and Monitor Model.
Synchronous Computer-mediated Communication 13
semantics), though mostly on the lexical level. The students incorporated 70% -75% (or
13 instances) of the target-like feedback in their following conversations when possible.
Pellettieri (2000) also finds that for six times, non-target like forms were offered as
models in feedbacks, but the students only incorporated two non-target forms in the
subsequent conversation. The research confirms that even when no “expert” is present, a
student-controlled scaffolding experience in the SCMC context can be highly beneficial.
3.3. Acquisition of Grammatical Competence
3.3.1. Lexicon
It is said that a direct, measurable link between negotiated interaction with L2
development is difficult to establish (Smith, 2004). Particularly, very few studies have
attempted to establish such an explicit link in a synchronous computer-mediated context.
Smith (2004) conducted a well-designed research on 24 intermediate-level ESL students’
acquisition of lexical items through SCMC activities. After unknown words were sorted
out, the researcher paired up the students and identified target lexical items for each
student.10 The students communicated through ChatNet (the SCMC program used) to
conduct picture-ordering and decision-making tasks. Three types of interactional
modification strategies were identified. For one, the learners could negotiate, i.e., respond
when a nonunderstanding (triggers) occurs; learners could also opt for preemptive input
if they assumed that their partner does not know the word (e.g., “I have a bouquet that is
a lot of flower in the basket”). The last strategy made use of was ignore, defined as no
10 Smith’s (2004) paired up the students in this way: in a pair consisting of student A and B, the target lexical items for were known to student B, and the target item for B were known to A.
Synchronous Computer-mediated Communication 14
explicit address of the item in a meaningful way.
The students then took immediate and delayed productive and receptive posttest after
the SCMC tasks. The result shows that for all negotiated target lexical items, the learners
had a 94% (immediate posttest) to 95% (delayed posttest) gain in the receptive posttest,
and a 81% to 84% gain for lexical items that were introduced via preempt input. Though
less gain was observed in productive posttest (35% to 76%), Smith’s (2004) experiment
shows that the learners’ improvement in lexical knowledge through SCMC interaction,
especially through the tactic of negotiation, is effective.
3.3.2. Morphosyntax
Salaberry (2000) was the first project that studies the effect of text-based SCMC on the
development of L2 morphosyntactic features. The project design was mentioned in
Section 3.2. Because the learners used more accurate past-tense forms in the SCMC
session than in the oral interview, the researcher concludes that “the first signs of change
in past-tense morphological marking were more evident in the CMC setting than the face-
to-face session” (p. 19).
Salaberry (2000) was a pioneering pilot study in the field. However, apart from the
small sample size (only four students), there are some shortages in the implication of the
study. First of all, the morphosyntactic complex form in the computer media is simply a
reflection of the development. Crucially, one cannot equal a reflection of the more formal
register to the development through the computer medium. Considering that the subjects
performed most well in written tasks, the experiment only demonstrates that the students
Synchronous Computer-mediated Communication 15
paid more attention to form when given adequate amount of time (such as in a CMC
context than in an oral interview). Secondly, Salaberry believes that the SCMC
interaction is scaffolding, yet the study lacks a qualitative analysis of the students’
interaction. Also very importantly, Salaberry does not compare “scaffolding” in the CMC
medium to that in the oral or written context. Given that CMC sessions are more time-
consuming than the oral tasks and offers less salient opportunity for the learners to pay
attention to form when compared to the written tasks, it is uncertain whether CMC is
always the most effective medium to conduct negotiation tasks.
3.3.3. Syntax/Writing
Coniam and Wong (2004)’s study differs from the previous two in that the students were
engaging in SCMC activities outside the classroom, and that the area of the research
interest was more “global”: the finiteness of sentence (i.e. the use of one finite verb in a
main clause).11 26 EFL students in Hong Kong were asked to use ICQ (an Internet Relay
Chat program) to chat for at least 5 hours per week for a month long period, with a visual
sign placed beside their monitors reminding them of the “finiteness” rule. To ensure that
the learners should be able to communicate English (L2) in a relaxed environment, the
researchers did not control the learners’ chat partners, topics, and did not record the chat
logs. The researchers compared the number of t-units in the control and the experimental
groups’ pre-study and post-study writing assignments. Surprisingly, the experimental
group did not improve either in production quantity nor in accuracy in the post-test.
11 Because of the typological differences between English and Cantonese (the subjects’ first language, L1), the morphological marking of tense in English is often problematic for the subjects. “Finiteness” is identified as a common error across subjects prior to the study.
Synchronous Computer-mediated Communication 16
However, qualitative changes were found in the experimental group (but not the control
group) students’ writing: the students were more “ready to convey more complex ideas
by conjoining clauses or by embedding”. The experimental group’s errors often involved
the use of a wrong morphological form in subordinate clauses or non-initial coordinate
clauses.12 Coniam and Wong also find that the subjects used more auxiliaries in t-units in
posttest. At the same time, the subjects’ errors did decrease in simple sentences with one
finite verb. This study raises interesting questions such as the SCMC settings (in or out of
classroom) and research methodologies (quantitative or qualitative). At the same time,
Coniam and Wong’s project also suffers some shortages such as the short period of
experiment, the limited amount of data, and the somewhat controversial result.
3.3.4. Oral Production
Abrams (2003) explored whether linguistic features observed in students CMC sessions
would transfer to their oral performance. This study compared three groups’ performance
in oral discussion in German (L2). The control group did regular classroom activity
before the oral discussion, while treatment group A used WebCT’s (a network-based
program) chat tool the day before the discussion, and treatment group B used WebCT’s
bulletin board to post their opinions on the topic for a week before the oral discussion
class. In this study, the SCMC group had significantly more output (in terms of more
words and more c-units)13 in the oral discussion than the other two groups. But there was
12 Coniam and Wong give several examples of the subjects’ errors in those more complex sentences. For instance, “I asked for the reason why they fight with each other and record down their name”, whereas the underlined words signal learner errors. 13 C-units are “isolated phrases not [necessarily] accompanied by a verb, but they have a communicative value”. See Abrams, p.161
Synchronous Computer-mediated Communication 17
no significant difference between groups in lexical richness, density or syntactic
complexity.14 Abrams (2003) argues that the increased amount of output was beneficial
enough, because it was a reflection that the students can “access the necessary lexical
items with greater facility and speed” (p.164).
Importantly, Abrams (2003) points out that though the ACMC group used more
subordinate, relative, and infinitive clauses during the CMC session, this usage did not
transfer to their oral exchanges. “Their use of these features may merely reflect the
different perception of ACMC as requiring a higher register (such as formal writing) with
more complex sentence structures” (Abrams, 2003, p.163). This suggestion confirms the
intuition that the morphosyntactic complex forms found in Salaberry’s (2000) study were
also simply due to register reasons.
Abrams’ (2003) study is one of the few that explicitly addresses the issue of
“transferability” of the students’ performance in the computer media to their oral
performance. One regret of this study is that there does not seem to be a reasonable level
of guarantee that the three groups were doing comparable tasks in the oral, SCMC, and
ACMC settings. .
4. Future Research
Considering the current gap in literature in the substantially relating SCMC to the
acquisition of grammatical competence, I contend that we should adopt a more formal
linguistic approach to study the relationship of the two.
14 Syntactic complexity is calculated by “dividing the number of independent clauses ‘by the total number of combined clauses (independent coordination plus dependent subordination’”. See Warschauer (1996, p.14) and Abrams, p.162.
Synchronous Computer-mediated Communication 18
First of all, researchers should consult theories regarding the similarities and
differences between languages in the computer medium and in the oral and written
context. Through classroom research, we should hypothesize and test whether the same
generalizations hold true for SCMC language for SLA purposes.
Learning from the example of Salaberry (2000), Coniam and Wong (2004), and
Smith (2004), I believe a well-controlled experiment should identify one or only a few
specific grammatical features of the L2, and compare the learners’ acquisition of the
feature(s) through SCMC, through oral interaction, and through written communication.
For instance, researchers could select L2 features that do not exist in the learners’ L1,
such as morphological inflections, tense and aspect markings, relativization of the
indirect object, particles, and test the learners’ learning pace of those features through
SCMC activities.
Such an experiment should attempt to answer the following questions:
1. Is the learners’ way of negotiation or scaffolding identical or different in the
computer medium and in the oral and written media? While previous studies
such as Pellettieri (2000), Salaberry (2000) and Abrams (2003) have given us
directions, a combination of the qualitative and quantitative method to
approach the question may offer more interesting findings. For instance,
many researches have pointed out that students are more willing to participate
due to the lack of face-threatening environment, would the students be more
willing to offer corrective feedbacks in the computer medium than in face-to-
Synchronous Computer-mediated Communication 19
face communication? Or are the students less likely to consider their peers’
evaluations and comments seriously due to the chat-like characteristics of
SCMC?
2. The learner language in the written form is likely to be the most
morphologically accurate and syntactically complex one. But is the SCMC
language more morphologically and syntactically complex than the students’
oral production like Warschauer (1996) and Salaberry (2000) suggested, or is
it simpler, and less accurate than oral output like Kern (1995) have found?
Apart from resolving the controversy, one should also answer why the SCMC
language would be more complex or simpler than oral output. Factors could
include more processing time, self-repair, learners’ motivation and
willingness to take risks, and discussion topics, etc.
3. Most crucially, this research should address whether the students’
performance in the SCMC setting would transfer to their written or oral
performance, and to what extent.
4. Equally important is whether scaffolding through oral or written interaction
would be less or more efficient in facilitating the learners’ acquisition of the
grammatical feature. As Abrams (2003), Coniam and Wong (2003), and
Smith (2004) prove, communicating in the target language synchronously
through the network is likely to be beneficial, but would SCMC be the most
cost-efficient platform to facilitate SLA?
Synchronous Computer-mediated Communication 20
A few other issues include the settings, frequency of SCMC activities in the
classroom, teacher control, and technologies. Because the purpose of the proposed study
is to investigate the effect of SCMC for formal L2 teaching, unlike Coniam and Wong’s
(2003) suggestion, I believe we should carry out the study in a classroom setting in which
the affective filter would resemble future practices. Related to the issue is the teacher’s
role. Several studies have found that the students are replacing the teachers’ roles as
evaluators, designators and controllers in the SCMC setting. Researchers should test out
the optimal power distribution between teacher and the students in SCMC activities. Last,
but not least is the issue of the technology. Previous projects have used very different
SCMC programs including InterChange, Yahoo! Messenger, ChatNet, Ytalk WebCT,
MOO, Aspect, and Palace. It is argued (and proved) that those programs could lead to
dissimilar students’ performances and motivations (Smith, Alvarez-Torres & Zhao, 2003;
Smith, 2004; Smith & Gorsuch, 2004). Particularly, some of these programs, such as
Ytalk on the Unix system with NCSA Telnet program, can capture the learners’ actions of
backspacing, deletion and editing. In this way, the chat log transcript would reveal the
learners’ self-monitoring; self-repair within the same turn (Pellettieri, 2000). Smith and
Gorsuch (2004) also argue that it could be most beneficial for research purposes to
capture the students’ SCMC activities by audio-visual equipment. Apparently, selecting
the right program would also be a strategic decision for the teachers and researchers.
5. Conclusion
Despite the few pioneering studies attempting to establish a direct, measurable relation
Synchronous Computer-mediated Communication 21
between SCMC and grammatical competence acquisition, the current findings are
somewhat inconclusive or even controversial. I have proposed ways to follow those
examples and conduct a more thorough research in this area. Previous projects with
findings of the students’ motivation, level of participation and teacher-student
relationship are of relevance for this research purpose too. Optimally, the study could be
longitudinal, and could reveal the learners’ actual process of acquiring selected
grammatical features through SCMC activities.
Synchronous Computer-mediated Communication 22
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