Syllabus Creativity

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    Knight School of Communication

    COMM 639: Creativity & Innovation

    Summer 2011

    Session II

    Tuesday, Thursday 6 9 p.m.

    ___________________________________________________________________________

    Professor Kim Weller Gregory, Ph.D.

    Dana 102C

    [email protected]

    704.277.6773 (cell)

    Office Hours By Appointment

    Textbooks Gallo, C. (2011). The innovation secrets of Steve Jobs: Insanely different

    principles for breakthrough success. New York: McGraw-Hill.

    Solis, B. (2010). Engage: The complete guide for brands and businesses to

    build, cultivate, and measure success in the new web. Hoboken, NJ: John Wiley

    & Sons.

    Additional readings posted on Moodle.

    Description

    Global flattening, digital communication tools, and a recessed economy have dramatically shifted

    todays marketplace. Competition and change are two constant challenges for organizations. As a

    result, innovation is imperative.

    This course explores both traditional and cutting-edge approaches to innovation. Creativity,

    collaboration, and design are still essential, yet contemporary organizations are realizing the potential of

    new ways of thinking, such as right-brain approaches to organizing and open innovationor the

    ability to create new ideas through harnessing the distributed knowledge of many. By building an

    authentic, collaborative relationship among a community (employees and consumers), organizations can

    tap into the creative potential of the crowd.

    In this course we will investigate how creativity and innovation can be fostered through curiosity, play,passion, revolution, connection, dialogue, design, experience, storytelling, engagement, integration, and

    failure. In addition, this course will explore how shifting communication practices shape knowledge,

    networks, and innovation and their surrounding ideologies.

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    Specific course objectives include:

    1. Understanding historical foundations of shared knowledge, networks, and innovation.2. Exploring key elements for fostering creativity and innovation in todays hyper-connected

    marketplace.

    3. Investigating best practice for innovation including open source innovation, connectivity throughsocial networks, and community through authentic relationships.

    4. Examining ways an individual can harness his or her own creative abilities, such as play, risk taking,and centering.

    5. Increasing personal knowledge and skills at using digital tools and social networks to buildconnectivity and drive innovation, as well as metrics to measure and track success.

    Course Policies

    y Connections:Moodle: I will post general course announcements on Moodle (http://moodle.queens.edu/). Please

    check our Moodle course site regularly, or you may sign up to have postings forwarded to your

    email account.

    Twitter: I will also share ideas and resources as well as post some course announcements on Twitter

    using hashtag #639create.

    RexMail: Due to FERPA (Family Educational Rights and Privacy Act) regulations, I will contact you

    through your Queens RexMail account rather than your personal or work email. Please check that

    account regularly or forward incoming emails to a preferred account.

    y Assignments: Please email me assignments electronically by 6 p.m. on the assigned day. Blog linksshould be sent to my Queens email account as well. Any assignments submitted after 6 p.m. will be

    considered late. Typically, any late assignment that I choose to accept is penalized a minimum ofone letter grade for each class meeting that it is late.

    y Writing: As students in a graduate program, your writing should be clear, coherent, and error free.Please make an appointment at the Center for Academic Success Writing Center for any extra

    assistance (contact Jenn Goddu at [email protected] or 704.688.2765; also see

    http://www.queens.edu/studentlife/resources/writing_center.asp). Written assignments should

    follow APA guidelines.

    y Grading: Some written assignments will receive letter grades that will be converted to a numericalscore for final grade computation. The grading scale is as follows:

    A 100 90 Superior work. Creative.

    B 89 80 Good work. Could improve in one of these areas: ideas,

    argument, or grammar.

    C 79 70 Adequate work. Could improve in two of these areas: ideas,

    argument, or grammar.

    F 69 & below Unacceptable work. Reflects unacceptable level of commitment

    or skill.

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    y Class Attendance: As a short session, we will meet twice a week for 6 weeks. Therefore, it isimportant that you not miss scheduled class meetings. For absences to be excused, you must

    provide me with advance notice and compelling justification. If you must miss class, please try to

    Skype in.

    y Confidentiality: Confidentiality on all papers and projects will be honored. The names of people ororganizations may be changed for your coursework. Please see me if you have any questions or

    concerns about your paper or project.

    University Policies

    y University Closings/Cancelled Classes: QAlert: Sign up to receive campus emergency notificationsvia voicemail, text and/or e-mail at www.queens.edu/alert. If classes are meeting but you feel that

    you cannot find a safe way to get to class, you should notify me as soon as possible. Should I need

    to cancel class, I will notify you by sending out a message on Moodle and Twitter.

    y Honor Code & Plagiarism:The Honor Code, which permeates all phases of university life, is based onthree fundamental principles. It assumes that Queens students: a) are truthful at all times, b)

    respect the property of others, and c) are honest in tests, examinations, term papers, and all other

    academic assignments.

    Plagiarism is representing anothers words or thoughts as ones own, and it is a clear violation of

    Queens Honor Code. It can take many forms, including word-for-word plagiarism or paraphrasing

    without providing proper citation of source. To learn more, visit the Queens Center for Academic

    Success located in the basement of Dana

    (http://www.queens.edu/studentlife/resources/academicresourcecenter.asp)

    or the following website: http://www.plagiarism.org/. Please contact me if you have any questions

    or believe a violation of the Honor Code has occurred.

    y Intellectual Property Policy: Queens University of Charlotte faculty and students adhere to theQueens Intellectual Property Policy. See Faculty Handbook, http://moodle.queens.edu,

    and the Queens University of Charlotte website at http://www.queens.edu.

    y Disability Accommodations: If you are a student with a verified disability and you requireaccommodations, please provide me with the necessary memorandum that was given to you by

    Student Disability Services. Contact: The Coordinator of Disability Services: Sandy Rogelberg, 704-

    337-2508.

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    Major Assignments

    Connectivity Project 40%

    Purpose: To build and track connectivity and idea generation surrounding a topic or project about which

    you have passion. (If you dont have a pet project, you can use the topic of creativity and innovation).

    Assignment:

    Blog. You will create a blog curating knowledge, ideas, and resources related to your topic. You will

    create two short but cohesive blog entries per week for a total of 10 entries.

    Each blog should do all of the following:

    1. Link to influential voices related to your topic2. Invite dialogue on your blog topicthat is, pose a question at the end.3. Feed your Twitter account into the blog (see below).4. Note: One blog per week should include some type of image (e.g., Flickr, video blog, Youtube

    video)

    Twitter. You will use Twitter as a tool to build connections related to your topic. Please do the

    following:

    1. If you dont have one already, start a Twitter account and mention your involvement in yourtopic in your Twitter profile description.

    2. Start following people who are relevant to your topic (at least 5).3. Tweet or retweet material at least 5 times per week. Include links in at least 3 tweets per week.

    Space the tweets evenly throughout the week.

    4. Create or use an existing hashtag. Please include hashtag #639create on all your tweets relatedto the course.

    Analytics: As part of the assignment, you will do some basic tracking of the connections created fromyour blog and Twitter account (more later). For instance, how many visits were there to your blog and

    how many comments did you receive on your postings? For your twitter account, how much did you

    increase your followers, how many people @mentioned or retweeted you, and how influential are they?

    Presentation. You will present your completed blog to the class at the end of the course. You will

    report on your experiences trying to build connections and describe your key learnings related to

    community and innovation. What worked? What didnt work so well?

    Reflection papers/blog 30%

    Purpose: To reflect on your learning related to creativity and innovation as it relates to you personally.

    Assignment: Once a week (for a total of 5 weeks), write no more than a one-page reflection on your

    learning in the course related to creativity and innovation. This is your chance to apply the course

    material to yourlife. What is this course teaching you about your own creative capabilities and how

    best to tap into them? What is this course teaching you about innovation (or the ability to see and do

    things in new ways), both at the individual and organizational level? How might you use the knowledge

    about organizations to do things differently in your own organization(s)? Be specific. Each reflection

    paper should incorporate specific course material.

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    These papers can be written as traditional papers or as blog entries.

    Group Ignite! Presentation 10%

    Purpose: To work in a small group to report on the creativity and innovation efforts of one organization.

    OR to explore and report on one type of creativity and innovation effort using several companies as

    examples.

    Assignment: Together with your group members, you will choose an organization that has shown

    creativity and innovation in building new ideas, products, services, experiences, and/or connections. In

    an Ignite talk format (5-minutes and no more than 10 slides (time to run automatically in less than 5

    minutes), you will inform the class about your organizations creativity. Be creative and exude high

    energy in your presentation. Ignite a passion in your audience about the topic! Start a revolution about

    it!

    Participation 20%

    Your participation grade will be calculated with equal weight given to the following:

    1. Blog comments. You will comment on each others blog once per week.2. Twitter follow and retweets. Follow at least 5 influential voices in field of connectivity and

    innovation. Note: Follow #innovation and youll find a lively discussion. Retweet 5 interesting

    tweets/links related to innovation per week spaced evenly throughout the week. Some

    suggestions of people to follow related to innovation and social media:

    @craighcollins, @briansolis, @mashable, @chrisbrogan, @zappos (social media)

    @innovate (innovation)

    @randfish (CEO & Founder of SEOmoz)

    @SEOmoz (SEO software, analytics)

    @zeldman (Jeffery Zeldman, Author, Web Designer, "Happy Cog" A List Apart Magazine,

    An Event Apart www.zeldman.com )

    @avinash (Avinash Kaushik, Analytics)

    @copyblogger (Brian Clark, internet marketing)

    3. Class attendance.

    Tentative Course Schedule

    Date Class Topic Assignments

    T/May 17 Class meets in McEwen 206

    Introduction to the Course

    Creativity and Innovation in a Digital World

    Historical Perspective of Knowledge, Networks

    and Creativity

    Have blog, twitter, & HootSuiteaccounts set up

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    Date Class Topic Assignments

    Th/May 19 Class meets in Dana 110

    Guest Lecture: Michael Arena, Ph.D.,

    McColl School of Business

    Innovation: Cloud, Crowd, and Clusters

    Texts:

    Solis: Ch. 1-4; & Ch 20

    Jarvis: pp. 1-39

    Articles, Blogs & Websites:

    Kamenetz: http://bit.ly/aNOsQH

    Reflection Assignment: Reflect on the

    difference between human and digital

    connectivity. Assess your own current

    level of connectivity today.

    T/May 24 Class meets in McEwen 206 from 6-7 p.m.

    Ignite #1 Presentation

    Passion

    Vaynerchuk video in class

    Move to Vivace restaurant by 7:30 p.m.

    Guest Speaker: Rick Mabe, Owner,Dragon Fly

    Studios

    Topic: Architecture & Design

    Experience Design (Case blog)

    Responsive Design (Marcotte)

    Idea Labs

    Texts:

    Gallo: Chs. 1-7, 10-11

    Vayernerchuk, pp. 1-14

    Articles, Blogs & Websites:Salter: http://bit.ly/kPzpqd

    Diefell: http://bit.ly/muZyiR and

    http://www.wdydwyd.com

    Case:http://bit.ly/l2Qzzt

    Marcotte: http://bit.ly/D7orC (online

    web-thing)

    http://bit.ly/bcKwQS (responsive web

    design article)

    Blog #1 Assignment: Self-reflectionWhat is your passion? Where can your

    creativity best be seen? What

    revolution do you want to cause?

    Th/May 26 Class meets in Dana 110

    Open Innovation

    Community & Relationships

    Social network

    Brogan http://www.chrisbrogan.com

    Listening

    Boyd blog & website

    Social good, cause-marketing

    McNicholas: http://onforb.es/l5A8C3

    Ignite #2 & #3 Presentation

    Texts:

    Solis: Chs. 15-16, 18-19, 24-25

    Jarvis: pp. 40-53

    Gallo: Chs. 8-9

    Articles, Blogs & Websites:

    Boyd: http://www.apophenia.com

    www.zephoria.org

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    Date Class Topic Assignments

    T/May 31 Class meets at Area 15 in NoDa

    Curiosity

    Imagination

    Play

    Graffiti

    Guest Speaker: Patti Palmer,MA COMM 12

    At 7:30 p.m. we will do a creativity exercise

    Ignite #4 Presentation

    Texts:

    Foster (1996): Chs. 1-9

    Gross & Gross (1993)

    Articles, Blogs & Websites:

    Wilson: http://bit.ly/jGw92t

    Th/June 2 Class meets in Sykes Auditorium

    OD on the Edge Meeting 5:30-7:30 p.m.

    Michael Arena, McColl School of BusinessTopic: Optimizing Success in Start Ups

    http://bit.ly/k0eGAq

    Move to Dana 110 at 7:30 p.m.

    Experience

    Branding

    Analytics

    8-9 p.m. Guest Speakers: Reena Arora & Eric

    Hill, Queens University of Charlotte,

    Marketing & Community Relations

    Texts:

    Gallo: Chs. 12-13

    Solis: Ch. 26

    Articles, Blogs & Websites:

    Ideo: http://www.ideo.com/about/

    http://bit.ly/a250QX

    Kaushik: http://bit.ly/91JLtr (see web

    analytics info)

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    Date Class Topic Assignments

    T/June 7 Class meets at Belle Acres

    Guest Speaker: Jack Dillard, Co-founder Brew

    Pub Poets Society

    Storytelling

    Collaboration & Sharing

    Visual Connectivity

    Harris: http://bit.ly/2kaNPP

    Texts:

    Gallo: Chs. 14-15

    Articles, Blogs & Websites:

    Svoboda: http://bit.ly/9NYXnB

    Sacks: http://bit.ly/h3yIeV

    Schomer: (see Fast Talk Dare to

    Share)

    http://bit.ly/fbGSg8

    Chaey: http://bit.ly/iPsRWe

    Storytelling: Podcast

    http://www.iloveagoodstory.com

    Botsman: http://bit.ly/2EyATe

    Pecha-Kucha:http://www.pecha-kucha.org

    Th/June 9 Class meets at Laughing Buddha yoga studio

    (Dress comfortably. You may participate in the

    yoga session to whatever extent you feel

    comfortable.)

    Integration

    Texts:

    Hanh: pp. 5-20

    T/June 14 Class meets in McEwen 206

    Guest Speaker: Cathy Anderson,McColl

    School of Business

    Topic: The Individual Creative Process

    Left vs. Right brain thinking

    Ignite #5 Presentation

    Texts:Pink: pp. 1-67

    Th/June 16 Class meets in Dana 110

    Drive

    Failure

    Patti Palmer re: Inventors.

    Ignite #6 & #7 Presentation

    Texts:

    Jarvis: pp. 91-102

    Gallo: One more thing epilogue

    Articles, Blogs & Websites:

    Tischler http://bit.ly/gUeSVq

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    Date Class Topic Assignments

    T/June 21 Class meets in McEwen 206

    The Future of innovation

    Ignite #8 Presentation

    Articles, Blogs & Websites:

    Watch & Drinker:

    http://bit.ly/jwMNa4

    Penenberg: http://bit.ly/fm0WdR

    Th/June 23 Class meets in Dana 110

    Project Presentations

    Projects Due

    Individual Projects Due

    T/June 28 Class meets in McEwen 206

    Project Presentations Reflection AssignmentDue

    Th/June 30 Final Exam Period

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    Reading List

    Chaey, C. (2011, May). Brave new co-working world. Fast Company. http://bit.ly/iPsRWe

    Foster, J. (1996). How to get ideas. San Francisco: Berrett-Koehler.

    Gross, D. D., & Gross, T. D. (1993). Tagging: Changing visual patterns and the rhetorical implications of

    a new form of graffiti. Et cetera: A Review of General Semantics.

    Hanh, T. N. (1991). Peace is every step: A path of mindfulness in everyday life. New York: Bantam.

    Jarvis, J. (2009). What would Google do? New York: HarperCollins.

    Kamenetz, A. (2010, September). How TED became the new Harvard only bigger. Fast Company.

    http://bit.ly/aNOsQH

    Penenberg, A. L. (2011, January). Everyones a player: How video games are infiltratingand

    improvingevery party of our lives. Fast Company. http://bit.ly/fm0WdR

    Pink, D. H. (2006). A whole new mind: Why right-brainers will rule the future. New York: Riverhead.

    Saks, D. (2011, April). The sharing economy. Fast Company. http://bit.ly/h3yIeV

    Salter, C. (2011, February). Syyn labss league of extraordinary nerds. Fast Company.

    http://bit.ly/kPzpqd

    Schomer, S. (2011, January). Fast talk: Dare to share. Fast Company. http://bit.ly/fbGSg8

    Svoboda, E. (2010, November). Collaborating for a cure. Fast Company. http://bit.ly/9NYXnB

    Tischler, L. (2011, April). John Maeda mulls RISDs backlash against his cyber-style leadership. Fast

    Company. http://bit.ly/gUeSVq

    Vaynerchuk, G. (2009). Crush it! Why now is the time to cash in on your passion. New York:

    HarperCollins.

    Watch, D., & Drinker, R. (2011, May). 4 things the U.S. can learn from innovative foreign companies.

    Fast Company. http://bit.ly/jwMNa4