Sycamore Hills Golf Club

Volunteer Training

1. Welcome and Introductions2. General Championship Information

1. Fact Sheet, PGA TOUR Infographics2. Players3. Schedule of Events

3. Volunteer Information1. Uniforms & Credentials2. Parking3. Course Map4. Volunteer Headquarters5. Emergencies6. Volunteer Handbook

4. Committee Break Outs 

AGENDA

INTRODUCTIONS

Championship Staff Tournament Director Duke Butler IV

Tournament Manager Sally WhiteDirector of Bus. Development Brett HeltneOperations Manager Joerdan SimpsonOperations Manager George ShawSales & Marketing Assistant Cierra SvantnerVolunteers & Tickets Assistant Lana

Derevyashkina Operations Assistant Andrew Quintrell

Committee Chairs

 

DATES August 25th- August 31st

ATTENDANCE More than 30,000 expected

COMMUNITY IMPACT Economic impact of $3-5 million

FIELD/FORMAT 72-holes, stroke play over 4 days

TELEVISION Live TV coverage – Golf Channel

CHARITY Evans Scholar Foundation

VOLUNTEERS 400+

WEB SITE www.hotelfitnesschampionship.com

FACTS

Top 75 from the Web.com Tour

1 Carlos Ortiz 14 Daniel Berger2 Andrew Putnam 15 Jonathan Randolph3 Zack Sucher 16 Max Homa4 Justin Thomas 17 Steve Wheatcroft5 Alex Cejka 18 Mark Hubbard6 Tony Finau 19 Byron Smith7 Blayne Barber 20 Jason Gore8 Andres Gonzales 21 Bill Lunde9 Jon Curran 22 Roger Sloan10 Adam Hadwin 23 Ryan Armour 11 Steven Alker 24 Sebastian Cappelen12Cameron Percy 25 Kyle Reifers 13 Derek Fathauer

PLAYERS

126-200 on the PGA TOUR FedExCup points list

132 Jonathan Byrd141 Trevor Immelman159 Sean O’Hair184 Lucas Glover200 David Duval217 Patrick Cantlay

 

PLAYERS

 

DAY EVENTS TEE TIMES

Mon. Practice Round Gates Closed to Public

Tues. Practice Round Open Tee, approximately 7:30 a.m.

Wed. Mad Anthonys Pro-Am 7:30 a.m. – 9:30 a.m. (1st & 10th Tees)

12:30 p.m. – 2:30 p.m. (1st & 10th Tees)

Thurs. Round 1, 3-somes 7:30 a.m. – 9:30 a.m. (1st & 10th Tees)

12:30 p.m. – 2:30 p.m. (1st & 10th Tees)

Fri. Round 2, 3-somes 7:30 a.m. – 9:30 a.m. (1st & 10th Tees)

12:30 p.m. – 2:30 p.m. (1st & 10th Tees)

Sat. Round 3, 3-somes 8:00 a.m. -- 10:00 a.m. (1st & 10th Tees)

Sun. Round 4, 2-somes 9:30 a.m. -- 2:30 p.m. (1st Tee)

SCHEDULE OF EVENTS

 

$50 Package2 Logoed Callaway Golf Shirts1 Hat or Visor1 Volunteer Credential1 Weekly Ticket for guest entryCatered food and drinks on days you volunteer

• Khaki pants, shorts, skorts, etc.• Comfortable shoes, no metal spikes• Don’t wear your uniform if you are not working• Volunteers are encouraged to bring their own water bottle

 

UNIFORMS

 

• Wear your credential at all times• Credential valid everyday! • You are encouraged to attend on days you do not work• General spectator rules apply when off duty

• Credentials are in your volunteer packet which will be distributed in your committee break-out session

 

CREDENTIALS

PARKING

COURSE MAP

 

 

• Located in Lot P – near the main entrance

6 or 6:30 am – 10:00 a.m. Breakfast & Coffee served 11:00 am – 2:00 p.m. Lunch served

• Check in for your shift• Please eat before or after your shift• Please only eat on days you work 

VOLUNTEERHEADQUARTERS

 

Course Evacuation• Weather warning signs• One long note – play suspended• Two short notes – resume play• See packet for info on Remind App to subscribe to

receive text alerts for weather related updates.

Medical Situation• Find a hole captain, Walking Scorer or rules official• Provide specific location and type of problem• Medical tent located near the driving range/lower level

of parking lot

 

EMERGENCIES

 

Cell phones are permitted on-site:

• Walk away from the ropes to place or take calls, email or text

• No pictures/video Thursday-Sunday• Phones must be on silent or off when near play• Violators may be asked to leave the grounds

Be respectful of the players.

 

CELL PHONE POLICY

Championship Staff

Committee Chairs

Volunteers

Please communicate with your assigned chairperson about any schedule changes. The volunteer services desk will be staffed each day in VHQ. Please let us know if you have any questions!

COMMUNICATIONSTRUCTURE

 

• Electronic in 2014, view it on the volunteer page!

• Pick up a pairings guide for the course map

• If you don’t know the answer, try to find it! 

VOLUNTEERHANDBOOK

 

 

• Crowd Control - allow players to compete w/o distraction

• Stand, face the crowd, hands raised

• Restrict movement around the greens

• “Quiet Please” and signs

• Cell phone policy - Look spectators in the eye and remind them of the cell phone policy before players approach your area

• No photos/video Thursday-Sunday

 

MARSHAL ROLES

 

 

• Ball Spotting – GOAL: never lose a golf ball!

• Tee Box will have directional paddle or use hat to signal direction of tee shot

• Landing area will mark any errant shots with a flag so it is easily found as the player approaches

• Chairs will be placed near where spotters should be positioned, off the fairways

 

MARSHAL ROLES

 

 

• Crosswalks – provide a clear path for players and caddies, make sure spectators can cross holes safely and without distracting players

• Crosswalks will be marked and may have drop ropes to

hold crowds back

• Actively monitor crosswalk signaling to spectators when they may proceed

• Use good judgment when to let spectators cross

• Act as an additional ball spotter when crowds are absent 

MARSHAL ROLES

 

 

• Best Practices• Do not initiate conversation with players/caddies• No autographs while on duty (must be outside the

ropes)• Use directional paddle on tee

• Reminders• Do not touch a player’s golf ball• Do not try to give advice or a ruling• If necessary, assist in moving a rope when directed by

a caddie or player• Never move a hazard or OB stake

 

MARSHAL TRAINING

 

 

Check in at the VOLUNTEER SERVICES DESK in Volunteer Headquarters EVERY DAY (15-30 minutes before your shift), then proceed to your assigned hole.

You will be given the location to meet your Hole Captain or your position assignment on the hole.

Hole Captains or a Marshal supervisor will check to make sure you are properly placed on the hole.

 

MARSHAL TRAINING

 

 Gym All Holes not listed &

RoversRoom 155 Hole 13 and 14Room 138 Hole 2 and 3Room 139 Hole 11 and 12Room 153 Hole 17 & 18Room 136 Hole 15Room 160 Hole 9Room 141 Uniform Distribution

 

BREAK OUTSPACKET PICK-UP

Thank You!