Swiss Cooperation Strategy Bosnia and Herzegovina2017 – 2020

Title photograph: To meet the growing demand for skilled labor, e.g. in tourism and gastronomy, Switzerland engages with companies and schools all over Bosnia and Herzegovina to introduce elements of dual education.

Stability and prosperity of the Western Balkan coun-tries constitute a fundamental aim for Swiss foreign and security policy. Switzerland’s engagement in the region was initiated in the 1990s, by providing hu-manitarian assistance and refuge for many people. Switzerland and the Balkans have developed close ties over the years, best documented by a sizeable diaspora living in Switzerland and an intensive co-operation program. More than 500,000 residents of Switzerland have family ties to the Western Balkans.

Starting with humanitarian assistance in 1996, Swit-zerland’s Cooperation with Bosnia and Herzegovina has increasingly shifted to supporting transition processes and has developed a trusted partnership based on mutual interests. The new Swiss Coopera-tion Strategy 2017 - 2020 is rooted in the spirit of the agreements of cooperation between the Govern-ments of Switzerland and Bosnia and Herzegovina. It represents a strong commitment to continue sup-porting the economic, social and political transition processes in Bosnia and Herzegovina, building on Switzerland’s long-term presence in the country and earlier achievements. Over the years, the Swiss – Bos-nian-Herzegovinian Cooperation has grown. Today, Switzerland is Bosnia and Herzegovina’s fifth largest bilateral cooperation partner.

Bosnia and Herzegovina has achieved substantial progress in political and macroeconomic stability. Switzerland is determined to support the country in addressing remaining challenges in line with the pri-orities defined by its Government in specific sectors. The Swiss Cooperation Strategy Bosnia and Herze-govina 2017-2020 is the expression of Switzerland’s renewed commitment to continue supporting the economic, social and political transition processes in Bosnia and Herzegovina.

Foreword

The overall goal of the Swiss Cooperation Program is to contribute to the progress of Bosnia and Her-zegovina on its path towards regional and European integration, fostering a democratic political system, a peaceful and cohesive society, providing inclusive ac-cess to essential services, the rule of law and a social market economy. The Cooperation Strategy focuses on three thematic domains, all of which comple-ment each other and are mutually reinforcing. The foreseen financial commitments for the period 2017-2020 amount to 74 million Swiss francs.

This document provides an overview of recent politi-cal and economic trends in Bosnia and Herzegovina, and develops the rationale for the Swiss – Bosnian-Herzegovinian Cooperation. On the basis of the achievements and experiences of past interventions, it draws implications for the new Swiss Cooperation Strategy 2017-2020, followed by an outline of the priorities and objectives for the upcoming period. It concludes with information about program manage-ment, monitoring and steering.

The Swiss Cooperation Strategy 2017-2020 has been developed by the Swiss Agency for Development and Cooperation (SDC) and the State Secretariat for Economic Affairs (SECO), in close consultation with Bosnian-Herzegovinian government offices and civil society partners. Both institutions, represented by the Swiss Embassy in Bosnia and Herzegovina, closely cooperate and coordinate in the implementation of their respective parts of the Cooperation Strategy.

We are confident that the goals and priorities set out in this strategy are particularly relevant to the sustain-able development of Bosnia and Herzegovina and the well-being of its people.

Berne, November 2016

Swiss Agency for Development Swiss State Secretariat forand Cooperation (SDC) Economic Affairs (SECO)

Manuel Sager Marie-Gabrielle Ineichen-FleischDirector-General State Secretary

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Foreword 3

Table of Contents 4

List of Abbreviations 6

Glossary 7

Executive Summary 8

1 Context 10

1.1 Political Developments 10

1.2 Socio-economic Developments 11

1.3 Environment 13

2 Rationale for cooperation between Switzerland and Bosnia and Herzegovina 14

3 Results of Swiss Contributions in Bosnia and Herzegovina 2013-2016 16

3.1 Local Governance and Municipal Services 16

3.2 Health 17

3.3 Economy and Employment 17

3.4 Judiciary Reform 18

3.5 Human Security 19

3.6 Migration Partnership 19

Table of contents

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4 Implications for the Cooperation Strategy 2017-2020 20

5 Strategic orientation and priorities of the Cooperation Strategy 2017-2020 21

5.1 Overall Goal 21

5.2 Domain A: Democratic Governance, Municipal Services, and Justice 21

5.3 Domain B: Health 22

5.4 Domain C: Economy and Employment 23

5.5 Migration Partnership 23

6 Program implementation and management of the strategy 25

7 Program monitoring, risk management and strategic steering 26

Annex 1: Swiss Cooperation Strategy in Bosnia and Herzegovina at a Glance 29

Annex 2: Results Framework 30

Annex 3: Monitoring System 39

Annex 4: Scenarios 40

Annex 5: Program Adaptation per Scenario 42

Annex 6: Financial Planning 44

Annex 7: Map of Bosnia and Herzegovina 45

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AMC Association of Municipalities and CitiesARI Aggregated Reference IndicatorBAM Bosnian Convertible MarkBiH Bosnia and HerzegovinaCHF Swiss FrancCSO Civil Society OrganizationCSPM Conflict Sensitive Program ManagementDDLG Democratization, Decentralization, and Local GovernanceDRR Disaster Risk ReductionEBRD European Bank for Reconstruction and DevelopmentEI Entrepreneurial IntentionEU European UnionEUFOR European Union ForceEUR EuroFBiH Federation of Bosnia and HerzegovinaGEM Global Entrepreneurship MonitoringIPA Instrument for Pre-Accession (to the European Union) KfW Kreditanstalt für Wiederaufbau (German Development Bank) LG Local GovernmentsLSG Local self-governmentMERV Monitoring of Changes Pertaining to DevelopmentMFI Multilateral Financial InstitutionsMiPro Methodology for Integrated Local Development PlanningMZ Mjesna Zajednica (Local Community)n/a Not applicableNPL Non-performing LoanPES Public Employment ServicesPHC Primary Health CarePO Perceived OpportunitiesPPDP Public-Private Development PartnershipPPP Public-Private PartnershipRS Republika SrpskaSDC Swiss Agency for Development and CooperationSDG Sustainable Development GoalSECO Swiss State Secretariat for Economic AffairsSEM Swiss State Secretariat for MigrationSPD Sector Planning Documenttbd To be definedTEA Total Early Stage EntrepreneurshipVET Vocational Education and TrainingWB World BankWBG World Bank GroupWHO World Health OrganizationYEP Youth Employment Project

List of abbreviations

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Glossary

The General Framework Agreement for Peace in Bosnia and Herzegovina, also known as the Dayton Peace Agreement, Dayton Accords, Paris Protocol or Dayton-Paris Agree-ment, is the peace agreement reached at Wright-Patterson Air Force Base near Dayton, Ohio, United States, in November 1995, and formally signed in Paris on 14 December 1995. These accords put an end to the three and a half year-long Bosnian War, one of the armed conflicts in the former Socialist Federative Republic of Yugoslavia. The cur-rent Constitution of Bosnia and Herzegovina is in Annex 4 of this agreement.

The term “Democratic Governance” refers to democratic values (e.g. highlight-ing key governance principles such as Participation, Accountability, Equality and Non-Discrimination, Rule of Law, the concept of power sharing), and processes of democracy (e.g. elections, assembly) which are anchored in international treaties.

The i-dijaspora association aims to build bridges between people, professions and shared interests of Switzerland and Bosnia and Herzegovina. Its main task is to coordinate, foster and provide initiatives and projects, which will contribute to the development of Bosnia and Herzegovina, with a special focus on economy, culture, science and education.

The i-platform (www.i-platform.ch) aims to improve and strengthen the collabo-ration between interested individuals, associations and organizations from the BiH diaspora in Switzerland based on common interests. The main goal is to give the diaspora of Bosnia and Herzegovina in Switzerland the opportunity to get involved and participate actively in the development process of Bosnia and Herzegovina.

As an instrument of Swiss foreign migration policy, Switzerland and the Govern-ment of Bosnia and Herzegovina have been developing a Migration Partnership since 2009, with the aim of establishing coherent and effective policies in the ar-eas of migration management. The framework strategy for the Western Balkans’ Migration Partnership (including Bosnia and Herzegovina, Kosovo and Serbia) has been extended for the period 2016-2019.

The Office of the High Representative is an ad hoc international institution respon-sible for overseeing implementation of civilian aspects of the Peace Agreement end-ing the war in Bosnia and Herzegovina. The position of High Representative was created under the General Framework Agreement for Peace in Bosnia and Herzego-vina, usually referred to as the Dayton Peace Agreement. The High Representative is working with the people and institutions of Bosnia and Herzegovina and the inter-national community to ensure that Bosnia and Herzegovina evolves into a peaceful and viable democracy on course for integration in Euro-Atlantic institutions.

Following the successful negotiation of the Dayton Peace Agreement in Novem-ber 1995, a Peace Implementation Conference was held in London on December 8-9, 1995, to mobilise international support for the Agreement. The meeting resulted in the establishment of the Peace Implementation Council. The Peace Implementation Council comprises 55 countries and agencies that support the peace process in many different ways – by assisting financially, providing troops for EUFOR, or directly running operations in Bosnia and Herzegovina.

Dayton Peace Agreement

Democratic Governanc

i-dijaspora

i-platform

Migration Partnership

Office of the High Representative

Peace Implementation Council

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Background: At the time of writing of this Coop-eration Strategy, economic perspectives for Bos-nia and Herzegovina are quite promising. In 2016, Bosnia and Herzegovina’s EU membership applica-tion was accepted, starting an accession path paved with opportunities for transformative investment in all relevant fields of the state, economy and society. The signing of a stand-by agreement with the Inter-national Monetary Fund has just given Bosnia and Herzegovina’s two entities an important financial breather. Together, this constitutes a starting point for Bosnia and Herzegovina to catch up considerably with the rest of Europe in the midterm future.

At the same time, the political will to work towards these perspectives and to seize corresponding oppor-tunities is less manifest than ever before in post-war Bosnia and Herzegovina. Rather, nationalist rhetoric is on the rise again, both in Bosnia and Herzego-vina and neighboring countries. In addition, so far the country has not managed to translate economic growth into inclusive development based on more and better jobs. Economic and social disparities are increasing, poverty is on the rise, the urban – rural gap is widening, and young people continue to leave the country. Furthermore, the focus of the interna-tional community has shifted to other trouble spots. It is no longer as active as it used to be during the first decade after the war.

Against this background, insecurity and fear are growing amongst the population, and interest in political participation and civic engagement is de-creasing. Rather, many citizens prefer seizing oppor-tunities to emigrate, if they can. It is therefore more important than ever to provide support to those ac-tors in Bosnia and Herzegovina who strive for posi-tive change and development under a long-term per-spective. Given the contradictory development with the EU perspective on the one hand, and the riving nationalist politics on the other hand, the next four years are particularly crucial. Bosnia and Herzegovina is at risk of missing important opportunities for eco-nomic and social development that are not likely to come back anytime soon.

Executive Summary

Tourism and technology have an important economic potential throughout Bosnia and Hercegovina: Adna Žujo-Lakišic works both as a tour guide and for a programing company specialized in creative solutions for the promotion of tourism.

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main. This includes labor-market oriented training and vocational education, the creation of more and decent jobs, as well as high quality intermediation services delivered by professional Public Employ-ment Services. Furthermore, programs to improve overall economic framework conditions, promote entrepreneurship, and to enable businesses to be created and to grow, are all core aspects of this domain.

In addition to this, Switzerland maintains its Migra-tion Partnership with Bosnia and Herzegovina. This partnership concentrates on strengthening the coun-try’s capacities to deal adequately with the challenges and opportunities of migration. In particular, it aims at using the economic and social development po-tential of migration to the benefit of Bosnia and Her-zegovina.

Actors and modalities: The Swiss Cooperation Strat-egy encompasses programs and projects financed by the Swiss Agency for Development and Cooperation, the Swiss State Secretariat for Economic Affairs, and the Swiss State Secretariat for Migration. Implement-ing agencies are Bosnian-Herzegovinian partners, Swiss and international organizations, development banks as well as multilateral agencies and institutions like the United Nations and the World Bank Group.

All programs and projects are managed based on results-oriented approaches. Pursued objectives and results are in alignment to those of strategies and reform agendas signed up by the different govern-ments of Bosnia and Herzegovina. All interventions are designed to be complementary with EU pro-grams, and in harmony with other bi- and multilat-eral donor agencies and institutions.

Resources: The Swiss Cooperation Program 2017 – 2020 is managed by the Swiss Embassy through its offices in Sarajevo and Banja Luka. The overall amount to be invested in programs and projects within the strategic domains of intervention amounts to 74 million Swiss Francs.

Building on results achieved and previous experi-ences, Switzerland therefore engages in another four year period of cooperation and partnership with Bosnia and Herzegovina. The Swiss Cooperation Pro-gram supports the country’s EU accession path, along which the journey is as important as the destination.

Main goal of the Cooperation Strategy: The over-all goal of the Swiss Cooperation Program is to rein-force Bosnia and Herzegovina’s democratic political system and its social market economy. Switzerland joins its Bosnian-Herzegovinian partners in their en-deavor to strengthen social, economic and political inclusion, based on accountable public and private actors as well as active and empowered citizens. As a result, this provides more and better opportunities for people, and promising perspectives for European integration. The following three domains remain the focus of the Swiss Cooperation Program:

• Democratic Governance, Municipal Services, and Justice: The focus of this domain is on improving access to high quality municipal services and jus-tice for all in Bosnia and Herzegovina. To this end, the Swiss Cooperation Program joins its partners in setting up a functional and resilient governance system on the municipal level to adopt more in-clusive, accountable and responsive policies. Good governance practices are introduced and applied alongside of targeted infrastructure investments which have a direct impact on people’s lives.

• Health: Under the lead of the Ministries of Health of Republika Srpska and the Federation of Bosnia and Herzegovina, the Swiss Cooperation Program contributes to improve access to quality primary health care services for all. More and better quality nursing services, a countrywide community-based mental health care network, and the prevention of cardiovascular diseases are the main focus areas.

• Economy & Employment: Providing more and bet-ter economic opportunities and perspectives to all, but especially to young women and men in Bosnia and Herzegovina, is the central focus of this do-

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1.1 Political developments

Bosnia and Herzegovina’s constitution, a legacy of the 1995 Dayton Peace Agreement, defines a complex institutional structure with two entities – the Federa-tion of Bosnia and Herzegovina which is composed of 10 cantons, and the Republika Srpska – as well as the independent Brčko District. Ethnic quota systems define political representation, which is reserved for the three constituent people: Bosniacs, Croats, and Serbs. Discriminatory election laws prevent members of all other, non-constituent peoples to stand for some executive and representative positions.

The Office of the High Representative is still in place, with its powers to implement the Dayton Peace Agreement. With the growing influence of the Eu-ropean Union, the leading countries of the Peace Implementation Council are divided over the High Representative using his powers boldly. As a conse-quence, the Office of the High Representative has lost the ability to advance significant reforms.

State institutions, particularly the judiciary, are con-stantly under pressure. Important decisions of the constitutional court of Bosnia and Herzegovina have not been implemented, and open contestation of the court’s jurisdiction and positions continues on a regu-lar basis. Under the umbrella of a rather weak State, political representatives have, and make use of, a range of possibilities to block democratic processes and ultimately reforms. Counter-pressure from the media is limited as most media outlets tend to be aligned with political parties, and pressure is exerted on journalists who investigate.

Bosnia and Herzegovina is still dealing with the legacy of the 1992-95 conflict. There are more than 98,000 internally displaced and 7,000 missing persons. Some 81,000 remaining landmines and unexploded ordnances hamper socio-economic development, while hundreds of cases of war crimes are still to be processed by the local judiciary. After more than 20 years, ethnic tensions persist and are instrumental-ized by politicians and their parties to secure par-ticular interests. Patronage and corruption impede credible perspectives for the people and reduce their interest in political participation and civic engage-ment. They hinder real reform, and nurture distrust in

1. Context

institutions. In combination with a weak judiciary and fomenting impunity, these factors create an atmos-phere of insecurity, disillusion and fear. In February 2014, citizens’ discontent with poor socio-economic conditions led to partially violent demonstrations. Some cantonal governments resigned and engaged citizens stepped up to put forward their demands for changes in the political set-up. However, these movements soon lost their dynamic, with no lasting impact.

Bosnia and Herzegovina has become more fragile over the recent years. Given this unfavourable envi-ronment to pursue the path towards a necessary con-stitutional reform, the European Union has initiated a new approach to Bosnia and Herzegovina, concen-trating on socio-economic reform. This has created a positive momentum, resulting in the acceptance of Bosnia and Herzegovina’s membership application by the European Union in September 2016. Before Bosnia and Herzegovina is recognized as a candidate country, the application now has to be further con-cretized based on a questionnaire with some 6,000 questions. A lot of government resources on differ-ent levels will be absorbed in this context well into the new Swiss Cooperation Strategy period. Bosnia and Herzegovina also aspires to join the North Atlan-tic Treaty Organization. Further steps in this direction lead to tensions among the world’s big powers, with unclear consequences for Bosnia and Herzegovina and the region.

Despite all these problems, there are committed citi-zens and politicians, institutions and organizations throughout the country, unflinching in their endeav-our to push for positive change and development. They strive for this under a long-term perspective which can be shared and supported by the interna-tional community in general, and by Switzerland and its Cooperation Program in particular.

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1.2 Socio-economic developments

With a Gross National Income per capita of USD 4,800 in 2015, Bosnia and Herzegovina is an upper-middle income country. As a small open economy, it heavily depends on exports, local consumption and transfers of diaspora remittances which account for at least 11% of its Gross Domestic Product. 60,000 persons form the Bosnian-Herzegovinian diaspora in Switzerland, transferring around CHF 75 million per year to their country of origin. Bosnia and Herze-govina still suffers from major structural problems. Growth prospects for the coming four years are promising at around 3%, albeit based on a com-paratively low level. Relaunching sound privatization, improving banking regulation, reforming the labour market and containing public expenditure are among the major issues to be addressed. Furthermore, sig-nificant imbalances between an oversized public sec-tor, which absorbs about two thirds of the country’s revenues, and a weak private sector with still low investment and employment potential, have to be reduced. Additionally, as a country having the com-parative advantage of close proximity to European markets, Bosnia and Herzegovina needs to further develop its infrastructure as an important precondi-tion for stronger economic development.

According to the 2013 census, the population of Bosnia and Herzegovina decreased from 4.3 million to 3.5 million since 1991. The geographic ethnic divi-

sion has increased considerably. Most areas of the country’s territory can be attributed to one main ethnic group. Even though the Human Develop-ment Index for Bosnia and Herzegovina increased by 5.2% between 2005 and 2014, social and economic disparities are increasing, and poverty is on the rise, particularly in rural areas. According to the latest esti-mates, 15-20% of the population live in poverty and 25% of the population are on the brink of falling into poverty. Up to 50% of the population experi-ence some form of social exclusion, discrimination or stigma. In general, youth and the elderly are most excluded from opportunities and perspectives for a decent, better future. Roma are the largest socially, economically and politically excluded minority group, with Roma women being particularly affected. They are often victims of stereotypes, discriminatory atti-tudes and disrespect, as are people suffering from mental disorders as well as returnees. Exclusion from opportunities and perspectives creates an en-vironment in which young people, particularly young men, are more susceptible to nationalist and religious extremism.

Gender inequality remains problematic: of all work-ing-age women, only 34% are employed or actively looking for a job. With regard to men, this labour force participation rate stands at 57%. Women’s political representation remains low with only 19% of all those elected in the 2014 national elections, and gender based violence is worrying: every second

Tarik Limo, legal expert at the Association for Responsible Personal Finance Management “U Plusu” trains a municipal employee. She provides free of charge counselling for overindebted citizens in her municipality.

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paramedical staff are poorly motivated due to low salaries, corruption, and little opportunity for career advancement.

Initiated by the European Union and backed by in-ternational financial institutions, a “Compact for Growth” initiative has laid the ground for stronger focus on reforms towards economic and social de-velopment in 2014. With the Stabilisation and Asso-ciation Agreement entering into force in June 2015, and the adopted “Reform Agenda” and subsequent Action Plan in July 2015, more commitment was giv-en to reforms regarding a business enabling environ-ment, public financial management, labour market, social protection, rule of law and public administra-tion. The critical financial situation of both entities in Bosnia and Herzegovina has paved the way for the signing of a stand-by agreement with the Interna-tional Monetary Fund, and the agreement on a Co-ordination Mechanism to absorb pre-accession funds provided by the European Union. In recent years, real estate investors from Arab and Gulf states have in-creased their presence in Bosnia and Herzegovina, particularly in and around Sarajevo. While the in-vestment is welcome, questions and concerns have emerged over the sources of such capital, non-trans-parent property sales procedures, and the impact of stricter Islam brought along towards local communi-ties and society.

Young people design and produce fashion in a social enterprise, where profits are reinvested in community projects.

woman above 15 years has experienced some kind of sexual and/or domestic violence. Although different action plans exist, they are poorly implemented due to lack of funding, capacities and political will.

Unemployment reached 25.4% in 2016 according to the preliminary results of the labour force survey. It is particularly high among youth: 54.3% for the age group of 15 - 24 years. Almost 75% of all unem-ployed have been out of work for more than two years. As a consequence, large parts of the popula-tion are left with few perspectives to build a decent future. The present education system is fragmented and not responsive to labour market needs. This in-creases outbound migration towards better econom-ic opportunities, with almost 80,000 citizens who left the country between 2013 and 2016. “Brain drain” on this scale is a social time bomb which needs to be reversed before it further impacts the demographic balance of the country.

As a long-term impact of the 1992-95 conflict, around 450,000 people are affected by fully devel-oped post-traumatic stress disorders, and up to 1.4 million people with such symptoms require special care. The health care system is characterized by rather low quality, fragmentation, inequitable ac-cess and high prices for medicines. Up to 35% of the population are lacking health insurance, and there is a growing rural-urban gap. Additionally, medical and

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1.3 Environment

Torrential rainfalls leading to the largest floods of the last 120 years, followed by thousands of landslides, affected around 1 million people in 45 municipali-ties in May 2014, mainly in the northern and eastern parts of the country. The recovery and reconstruction phase is projected to last 7 to 8 years. More floods are expected in the future due to climate change and environmental degradation. Contributing to higher resilience through the consequent integration of Dis-aster Risk Reduction measures into plans, activities and coordination mechanisms at all governmental levels is among the main challenges in Bosnia and Herzegovina.

Reforms to meet European Union standards in the environmental sector remain slow. Basic environ-mental legislation was developed with the support of the European Union, but their translation into by-laws and regulations is lagging behind. The existing environmental infrastructure is insufficient and often not adequately maintained. In the water and sanita-tion sector, water losses are rarely below 40%, and even reach 70% in certain cities. Achieving compli-ance with European Union directives related to drink-ing water and waste-water all over Bosnia and Her-zegovina would cost around EUR 3.7 billion. Scarce financial resources at lower levels of government and unclearly defined responsibilities further contribute

to inadequate provision of public services. Other im-portant challenges are the introduction of financial sustainability through cost-recovering tariffs, compe-tencies of staff, the operational efficiency of public utilities, and rural water supply.

Air pollution affects the health of people, especially in winter, due to the use of traditional heating sys-tems and burning coal for industries and electricity production, accompanied by high energy inefficien-cy. Even though 60% of the population, mainly in urban areas, are covered by organized solid waste collection, solid waste is often simply thrown in riv-ers or on roadsides. In recent years, regional sanitary waste landfills and recycling facilities have been es-tablished, but have not yet reached sufficient critical mass to make a difference.

Children and young people in Bosnia and Herzegovina learn how to peacefully claim their rights (“naša prava”).

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2. Rationale for cooperation between Switzerland and Bosnia and Herzegovina

Bosnia and Herzegovina and Switzerland have been close partners with excellent bilateral relations ever since the declaration of the country’s independence in 1992. Switzerland’s engagement is based on its tradition of solidarity and its commitment to every person living free of poverty, in dignity and in securi-ty. Furthermore, Switzerland’s own prosperity and se-curity depend to a large degree on the international environment in which it operates, particularly when it comes to its closer European neighborhood. Fur-thermore, cooperation partnerships with Bosnia and Herzegovina create economic opportunities for both countries, and provide alternatives to regular and ir-regular migration.

2016 marked 20 years of bilateral partnership and cooperation between Switzerland and Bosnia and Herzegovina. During this period, close to BAM 1 bil-lion (CHF 560 million) have been invested. In these two decades, the Swiss Foreign Policy in the West-ern Balkans has focused on promoting the rule of law and human rights, as well as on supporting the democratic and economic transition process towards European integration. European integration is under-stood in terms of European values like the rule of law, human rights, and the provision of basic oppor-tunities and services for all.

One-stop-shops, a result of efficient local planning and management, offer comprehensive and transparent municipal services for all citizens.

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The Swiss Cooperation Strategy 2017 – 2020 is fully aligned to both the Federal Dispatch on International Cooperation, and the respective strategies, plans and policies of Bosnia and Herzegovina. Together with Bosnian-Herzegovinian and international partners, the Program continues to tackle root causes of fragil-ity such as social, economic and political disparities and exclusion. It contributes to strengthening dem-ocratic governance, rule of law and access to qual-ity services. Furthermore, it helps offering more and better opportunities and perspectives for all through programs stimulating economic activities both in ur-ban and rural regions and throughout the territory of the country. The mobilization of Swiss experience and know-how, where available and appropriate, further strengthens relations between the two coun-tries and their citizens. With this approach, Swiss support to Bosnia and Herzegovina in its transition process towards European integration continues. It is based on the country’s strategic orientation and plan-ning, and in complementarity to the European Un-ion, International Financial Organizations, and other bilateral donor countries.

With regard to its alignment to the Sustainable Devel-opment Goals defined in the United Nations Agenda 2013, there are many direct references to goals and objectives, as for example Objective 1.4 (equal right to economic resources and basic services for all), Objective 4.4 (provision of relevant skills for employ-ment, decent jobs and entrepreneurship), Objective 10.2 (social, economic and political inclusion of all), and Objective 16.3 (rule of law and equal access to justice for all), to mention just a few.

Through its focused domains of intervention, the Swiss Cooperation Program addresses the broad population of Bosnia and Herzegovina. At the same time, particular attention is paid to social groups ex-periencing some kind of exclusion, including young and elderly people, children, women, people with disabilities, and Roma. In all its undertakings, Swit-zerland promotes the potential of some of its core strengths: democratic, transparent and decentralized structures, based on proactive citizens and cohabita-tion across languages, cultures, ethnicities and reli-gions. In meeting these aims, a whole-of-government approach is applied by all the engaged Swiss State actors in Bosnia and Herzegovina, namely the Swiss

Agency for Development and Cooperation, the State Secretariat for Economic Affairs, and the State Secre-tariat for Migration through its Migration Partnership.

Overall, official development assistance to Bosnia and Herzegovina has been declining in the past decade, with a gradual phasing out of bilateral donors. Swit-zerland ranks as the fifth largest grant-giving donor, with the European Union as the largest, followed by the United States, Sweden and Germany. Activities in joint areas, particularly employment and justice, are coordinated and adjusted as far as possible to assure mutual reinforcement. Grant aid covers areas of pub-lic administration reform, justice, environment and climate change, public sector development, employ-ment, education and health. The largest loan-giving actors are the European Investment Bank, Germany, the World Bank Group and the European Bank for Reconstruction and Development. Loans are primar-ily oriented towards the environment and climate change mitigation, transport and energy infrastruc-ture, and private sector development. There is in-creasing interest among donors to support economic links with the Bosnian-Herzegovinian diaspora.

The overall donor coordination in Bosnia and Herze-govina is managed by the Ministry of Finance and Treasury; Switzerland is an active member of the re-spective forum. Often, Swiss expertise is requested in aspects of managing and monitoring the effective-ness of donors’ activities in the country. Switzerland has also taken the lead in coordinating thematic donors’ groups in local governance, health, and la-bor market development; and it has initiated the establishment of a coordination group between do-nors and governmental partners for Migration and Development. Switzerland maintains close and suc-cessful cooperation with like-minded agencies, and international development actors. Co-financing part-nerships have been established with Sweden (local governance and justice), Norway (justice), Germany (infrastructure investment), the World Bank Group (economic development and health) and the World Health Organization (health). Multilateral partners such as the United Nations Development Program, the World Bank Group and the World Health Or-ganization bring along the necessary capacities to accompany government institutions in their reform endeavours towards European integration.

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3. Results of Swiss Contributions in Bosnia and Herzegovina 2013 – 2016

Over the period 2013 – 2016, the Swiss Coopera-tion Program focused on three strategic domains and selected additional fields of support, namely migra-tion and justice. Furthermore, the Human Security Division of the Federal Department of Foreign Affairs worked on humanitarian demining, transitional jus-tice and dealing with the past processes. The follow-ing main results have been achieved:

3.1 Local Governance and Municipal Services

By 2016, almost half of the 145 municipalities in Bos-nia and Herzegovina and 9 out of 10 cantons in the Federation of Bosnia and Herzegovina consult citizens in the planning of municipal investments and the allo-cation of resources. Swiss programs have significantly contributed to the increase in these numbers from the 2012 level, when only 20% of all municipalities and none of the cantons applied integrated strategic plan-ning methods in a systematic way. Citizens feel that their concerns are better heard and trust in local gov-ernment has been increasing in these municipalities. Municipal authorities which successfully implement

local development planning are open for inter-munici-pal and inter-entity cooperation; their projects are like-ly to succeed and become sustainable, without need for further donor support. A legal framework defin-ing the overall development management system has been adopted by the Parliament of the Federation of Bosnia and Herzegovina. Improved municipal govern-ance and utility management, combined with some infrastructure investments, have triggered a multiple of additional investments within the same sectors. 23 municipalities are far advanced in developing the Business Friendly Certification process which will at-tract urgently needed investments from the private sector to create jobs and to generate public revenues. Over 200,000 citizens have benefited from revitalised public service delivery disrupted by the 2014 floods. New interventions including Disaster Risk Reduction measures have been prepared for the improvement of water supply and sanitation systems in two cities with a population of over 200,000 people. Gender Equality Mainstreaming has become an underlying principle in the new Law on Strategic Planning of the Federation of Bosnia and Herzegovina: in certain fields, over 60% of direct beneficiaries are now women.

Occupational therapy helps persons with mental disorders doing their day-to-day tasks and enables them to integrate in their community.

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3.2 Health

Swiss support has contributed to quality improvement in primary health care and to increased and more equal access to these services, particularly in the area of mental health and nursing, in direct cooperation with the Ministries of Health of both Entities. Since 2012, the geographical coverage of community-based mental health services has increased from 50% to 90% of the territory of Bosnia and Herzegovina. Care coordination in this sector has been introduced throughout the country, and over 1,800 persons with severe mental health disorders have benefited from better services. They have demonstrated significant recovery and improved quality of life. Referral rates to hospitals of persons with such disorders have de-creased by 28% in 30 communities, contributing to significant savings for the health system of up to CHF 0.5 million annually per concerned municipality. Know-how provided by the Swiss Cantons of Geneva, Jura, Fribourg and Bern has significantly contributed to achieving these results. A community nursing mod-el has been successfully introduced in a pilot region and can now be rolled out to other parts of the coun-

try. The safety and quality of nursing care has im-proved in 21% of health care facilities covering over 1 million patients through the introduction of stand-ards for nursing practices. Recognizing patients and health care users’ groups as partners of the health care system contributes to more responsive and pa-tient-centred services, and thus to an improvement of the system’s effectiveness. Furthermore, a law on tobacco control has been drafted in the framework of Switzerland’s support to promoting healthy lifestyles in Bosnia and Herzegovina.

3.3 Economy and Employment

Swiss engagement has contributed to the develop-ment of new laws dealing with insolvency, corpo-rate governance and taxation. The first ever Public Expenditure and Financial Accountability assessment was elaborated. Exports from Bosnia and Herzego-vina to European markets have been enhanced, re-sulting in increased revenues and a higher number of employees, mainly in the furniture and metal sectors. 30 municipalities have established free-of-charge

Nurses are trained to provide safe and high quality services to the population all over Bosnia and Herzegovina.

18

counselling services to over-indebted citizens. This work has been complemented with activities on cor-porate responsibility and the certification of microfi-nance institutions. Despite an underperforming labor market in Bosnia and Herzegovina, more than 3,000 young people have found employment over the last 3 years as a direct result of Swiss supported initia-tives. The introduction of public counselling services for young job seekers has been part of a broader re-form successfully implemented with Public Employ-ment Services. A stronger commitment of the private sector in providing decent job opportunities along with offering spaces for the development of relevant skills has been unlocked, and over 80 employers have participated in the elaboration of curricula for non-formal trainings in different industrial fields. More and more employers are connecting to schools and are willing to offer hands-on trainings or internships for young people in their companies. The introduc-tion of job-market oriented skills in vocational train-ing, combined with mentorship and job mediation, has created a fertile ground for successful start-ups in promising branches like Information Technology and tourism. Furthermore, the development of social enterprises – for example to offer job options to per-sons with disabilities – has been tested with promis-ing results. All these tangible results have led to new opportunities for policy dialogue with the ministries in charge, resulting in important changes to the legal and regulatory framework.

3.4 Judiciary Reform

The Swiss engagement has contributed to proven performance improvement in the prosecutorial sys-tem. The number of unresolved investigations has decreased by 21% in prosecutorial offices since 2012. The average investigation time in criminal pro-ceedings has decreased by 100 days (from 295 to 195 days), and the number of unresolved old pros-ecutorial investigations has decreased by 25%. These efficiency gains are a result of improved coordination between prosecutorial offices and the police in crimi-nal investigations. Important organizational reforms have resulted from a peer learning process between the prosecutor’s office of the Canton of Zurich and the High Judiciary & Prosecutorial Council of Bosnia and Herzegovina. The management culture within the system has started to change through strategic planning tools, now introduced in 90% of prosecu-torial offices. In the Juvenile Justice system, European standards for alternative children-sensitive treatment of minors in judiciary processes have been intro-duced. The legislative framework for Juvenile Justice is now in line with international standards, as fore-seen in the Justice Sector Reform Strategy for Bosnia and Herzegovina 2014-2018.

An employee of an agriculture cooperative in Gradacac prepares locally produced apples for delivery to Konzum, one of the largest retail supermarket chains in the region.

19

3.5 Human Security

In the field of dealing with the past and transitional justice, Swiss support has contributed to substantive progress in the field of war crimes processing, where additional judicial staff has been hired and specifi-cally trained. The process of the search for missing persons has been supported, notably through the discovery of new mass grave sites and the review of physical remains. Human security has improved due to demining actions. From a total of 154 km2, more than 3 km2 of contaminated land have been cleared through activities financed by Switzerland. Many of these activities are complementary to projects in oth-er domains, for example in democratic governance and justice, where expertise has been built up for re-spective synergies in the future.

3.6 Migration Partnership

Ever since 2009, Switzerland and Bosnia and Her-zegovina have maintained a migration partnership. In the context of this partnership, under the lead of the Ministry of Human Rights and Refugees and the Ministry of Security, the management of regular and irregular migration in Bosnia and Herzegovina has significantly improved. Bosnia and Herzegovina’s migration policy is being aligned and implemented according to standing European Union regulations. Operational and administrative structures for the effective readmission of returnees have been estab-lished, pre-admission and readmission processes are effective, and the relevant state agencies have been trained on topics relevant to immigration and asylum, safe return/deportation, escorting different migrant categories, and the proper treatment of migrants. Inter-ministerial cooperation has been strengthened, and promising models of Roma inclusion through education and employment have been piloted. The Migration Partnership has been extended to cover a period up to the end of 2019.

The quality of the prosecutorial system depends on professional prosecutors. Switzerland supports their training.

20

4. Implications for the Cooperation Strategy 2017 – 2020

Over the past 20 years, the Swiss Cooperation Pro-gram in Bosnia and Herzegovina has achieved meas-urable and cost beneficial results. Nevertheless, from an overall perspective, the country is still stalling in its reform process, and citizens have lost trust in both public institutions and politicians, particularly at higher levels of government. They continue to disengage rather than to actively claim their rights and demand accountability. The new Swiss Coop-eration Strategy takes these fragility driving factors into account, including measures to facilitate access to justice for every citizen and to strengthen social,

economic and political inclusion. This also requires an overall environment which is conducive to economic activities including investment from both domestic and foreign sources. The Swiss Cooperation Program contains significant contributions to this end in terms of improved municipal services, stronger local gov-ernments, a better functioning labor market, a more efficient and equitable health system, and better eco-nomic framework conditions. A stronger focus is also set on the oversight function of the legislative, and on the prevention of corruption.

All three domains in which Switzerland has been ac-tive so far remain priorities of the different govern-ments in Bosnia and Herzegovina. Therefore, capi-talizing on past results and experiences, Switzerland continues working in the current thematic fields for which relevance and potential have been repeatedly confirmed. More attention is now given to policy dia-logue within the selected strategic domains. Thereby, reforms can be driven towards establishing support-ive normative frameworks at all institutional levels. The Migration Partnership between Switzerland and Bosnia and Herzegovina also continues on the basis of close coordination among the concerned institu-tions in both countries.

The Swiss Cooperation Strategy 2017 - 2020 in Bos-nia and Herzegovina is based on a whole-of-govern-ment approach which includes the Swiss Agency for Development and Cooperation, the State Secretariat for Economic Affairs, and the State Secretariat for Migration. The Human Security Division of the Fed-eral Department of Foreign Affairs has decided to discontinue its programs in Bosnia and Herzegovina by mid-2017. Even though the Migration Partner-ship is on an organizational level operating in its own framework called the Migration Partnership Strat-egy for the Western Balkans 2016-2019, it is a de facto part of the overall Swiss strategic umbrella in Bosnia and Herzegovina. Close coordination and co-operation between different Swiss institutions has a particularly high potential to create additional value in domains where more than one institution are in-volved.

Bosnia and Herzegovina is the most mine-affected country in Europe. Demining specialist and dog handler Dragan -Dajic and his special detection dog „Panzer“ make mined areas accessible again.

21

5. Strategic orientation and priorities of the Cooperation Strategy 2017 – 2020

5.1 Overall Goal

The overall goal of the Swiss Cooperation Strategy 2017 - 2020 in Bosnia and Herzegovina is as follows: “Switzerland contributes to strengthening social, economic and political inclusion in Bosnia and Her-zegovina. It reinforces the further development of a democratic political system and a social market econ-omy, based on accountable public and private actors as well as active and empowered citizens, with the longer-term perspective of European integration.”

Good Governance and Gender Equality remain trans-versal themes of the whole program, while Disaster Risk Reduction along with Migration & Development continue to be main complementary concepts. Ad-ditional focus across domains is set on activating civil society and on strengthening citizens’ engagement to make sure they are heard and participate in politi-cal decision-making processes. Conflict Sensitive Pro-gram Management is applied as a response to ele-ments of fragility in Bosnia and Herzegovina. Besides its focus on young people and women, the Swiss Cooperation Program is set to address groups most excluded from economic, social and political oppor-tunities. To this end, detailed analysis is carried out to identify how the Swiss Cooperation Program can reduce poverty and foster social inclusion. Further-more, it is of key importance to actively identify and utilize complementarities and synergies within and across domains. To achieve its overall strategic goal, the Swiss Cooperation Strategy focuses on three the-matic domains, and the Migration Partnership:

5.2 Domain A: Democratic Governance, Municipal Services, and Justice (SDC, SECO)

Domain goal: Public authorities at all levels adopt and implement more inclusive, accountable and re-sponsive policies which constitute the base of a resil-ient governance system. They provide efficient high quality services - particularly in infrastructure - for all, and improve access to justice, thereby restoring citi-zens’ trust towards institutions and within the society.

Switzerland maintains its focus on the local level, where mechanisms of checks and balances between local governments and local assemblies are explored. To address the low level of participation in general, the empowerment of all citizens is envisaged. This requires a better understanding of the main root causes of exclusion. Using participatory approaches, a voice can be given to the needs of excluded groups. In this context, particular focus is on improving the democratic capacities of young women and men, to provide them with more and better opportunities and perspectives.

Budget support based on good governance per-formance can be used for municipal investments. Mayors who take the political risk of often unattrac-tive public sector reforms can thus be rewarded. In this way, accountability between public institutions and citizens is enhanced. Municipal councils receive more space to play their role as oversight bodies, and service delivery becomes more people-oriented. This contributes to increasing trust between citizens and institutions, and the prevention of corruption. Investment in infrastructure for drinking water and waste water treatment, in parallel with institutional strengthening of public utilities, remains a focus. Furthermore, targeted interventions with the aim to lower emissions and foster climate resilience are envisaged. Learning from the 2014 floods, Disaster Risk Reduction measures in vulnerable municipalities further increase their resilience.

Cooperation between different State levels for po-litical, administrative and fiscal decentralization shall become more effective, driven by the Associations of Municipalities and Cities and professional expert networks. Focused activities support the setting up

22

of functional cooperation mechanisms between lo-cal, regional and national levels of governance. Har-monization of development planning across different government levels allows for easier access to external resources including EU pre-accession funds. Thus, ca-pacities at all relevant institutional levels are strength-ened. Switzerland invests into tailor-made support for consensus-oriented citizen deliberation and civic engagement. It provides its political weight and net-works to facilitate match-making between commit-ted civic movements and parliamentary committees. Eventually, Switzerland enables citizens to be heard and politicians to pursue reforms in the interest of the majority of people.

The reduction of the prosecution backlog demon-strates improved and more efficient management of the judiciary. Furthermore, Switzerland contrib-utes to increasing accountability of the judiciary, and to increased access to justice for all citizens. These interventions facilitate building trust between com-munities and governmental institutions, as a pre-requisite for resilient and inclusive socio-economic development.

5.3 Domain B: Health (SDC)

Domain goal: The population has equitable access to more efficient and responsive quality primary health care services, and has increased its health literacy.

Switzerland continues to support authorities in Bos-nia and Herzegovina in implementing their health

sector reforms and improving primary health care services. Interventions target the country’s health sys-tem, focusing on its governance and accountability, as well as on the quality and accessibility of primary health care services. The domain portfolio primarily works on three aspects: nursing services, communi-ty-based mental health care, and the prevention of cardiovascular diseases. Special focus is put on multi-sectoral collaboration for the prevention and control of major non-communicable diseases, which is a high priority of the government. The role of local commu-nities and civil society organizations in health promo-tion and disease prevention is strengthened. A spe-cial target group for health promotion interventions are young people, with the aim of creating healthier future generations. Further efforts are invested to strengthen the role and position of nurses in order to raise the health system’s performance and cost-effectiveness. A successfully developed community nursing model and mental health outreach services are rolled out to cover the whole country, targeting socially excluded and the poor in particular. Synergies with the Economy and Employment Domain towards the development of social entrepreneurship models for persons with mental health disorders contribute to an increased quality of life for this population group. With this approach, the health care system becomes more oriented towards disease prevention and health promotion. Equitable access to primary health care services is fostered for excluded and poor populations through outreach activities. As a consequence, the population increases their health literacy as a precondition for healthier behaviors. Furthermore, framework conditions for reducing the financial and socio-economic burden of non-com-

A woman and a man guard the entrance to the Central Bank of Bosnia and Herzegovina. They symbolize the importance of fair economic framework conditions for equality and equity within society.

23

municable diseases are improved. Better framework conditions, services and accountability mechanisms in the health system also contribute to strengthening trust between citizens and the government.

5.4 Domain C: Economy and Employment (SECO, SDC)

Domain goal: A well performing labour market and better economic framework conditions for private sector development improve the investment climate, and increase employment and business opportunities for all.

The Swiss Cooperation Program engages with public and private sector actors to create a favorable eco-nomic environment for businesses and to foster new and better employment opportunities. Start-ups as well as small and medium-sized enterprises are sup-ported by improving their access to finance. The mi-crofinance sector is addressed by supporting banking agencies and Ministries of Finance to improve legisla-tion. Transparency and accountability are promoted among microfinance providers through certification. Counselling services provided by municipalities to over-indebted citizens are scaled up, thus increasing financial literacy and reducing private debt.

On a regional level, Switzerland continues to work through International Financial Institutions in creat-ing better regulatory frameworks for private sector growth and better export opportunities. Strength-ening of the financial sector, together with the in-troduction of more transparent and efficient public financial management schemes, contributes to in-crease macroeconomic stability and transparency as well as to prevent and reduce corruption.

The multidimensional approach towards the complex problem of youth unemployment in Bosnia and Her-zegovina has proven to be successful. Therefore, the Youth Employment Portfolio continues to work on three major aspects around the labor market: young people are given the opportunity to improve their job-market relevant skills, either through formal or non-formal education and training. In addition, they are supported through an improved intermediation system offered by Public Employment Services. Op-tions to include particularly discriminated groups in these programs are explored through additional measures. New opportunities on the labor market, especially jobs for women, are promoted through projects on economic development in high potential value chains. These interventions are reinforced by targeted support to the development of a stronger entrepreneurship ecosystem that promotes the crea-tion of more and decent jobs.

Policy dialogue, as an important part of most inter-ventions, contributes to systemic changes. This re-lates in particular to the reform of Public Employment

Services, vocational education and training reform, the regulation of adult education, as well as the legal framework for the involvement of the diaspora.

A favorable environment for people of the Bosnian-Herzegovinian diaspora who are willing to actively support the country’s development is established. This is done mainly through improved institutional frameworks, reduced bureaucracy, private sector in-volvement, as well as in cooperation with diaspora initiatives like, for example, the i-platform.

5.5 Migration Partnership (SEM)

If well managed, migration has considerable poten-tial to contribute to economic development in Bosnia and Herzegovina. Therefore, the Migration Partner-ship under the lead of the State Secretariat for Mi-gration continues to partner with relevant institu-tions in Bosnia and Herzegovina, mainly the Ministry of Human Rights and Refugees and the Ministry of Security. The main focus is on strengthening their capacities to deal adequately with the challenges of migration and to use the economic and social de-velopment potential of migration to the benefit of Bosnia and Herzegovina. Particular attention is given to asylum and border management, as well as to return and reintegration support for returnees and internally displaced persons. Furthermore, opportuni-ties linked to the Global Program for Migration and Development are used to tap into the potential of migration on a regional level, for example in terms of investments, skills, know-how and networks.

In 2015 and 2016, the Western Balkans region was confronted with a massive migration movement, mainly due to conflicts in the Middle East. More than 700,000 migrants passed the Balkan route on their way from Turkey and Greece to Western Eu-rope. Whereas migrants have bypassed Bosnia and Herzegovina in the past, the situation might change quickly, depending on decisions taken by transit and destination countries. It is therefore important for Bosnia and Herzegovina and the concerned institu-tions to be well prepared.

24

Education is a critical success factor to improve people’s opportunities on the labor market. The diaspora can contribute to economic development through transfer of skills and know-how, and by investing in businesses in Bosnia and Herzegovina.

Drinking water for Zenica is extracted from Babina river and treated in this plant. The water supply system of the city is under rehabilitation in a joint project by Bosnia and Herzegovina, Germany and Switzerland.

25

6. Program implementation and management of the strategy

The Swiss Cooperation Program continues to strive for sustainable, systemic change at the level of Bos-nia and Herzegovina’s normative framework. At the same time, interventions must lead to behavioral change, be tangible and directly reach the popula-tion. To respond to existing elements of fragility in Bosnia and Herzegovina, a context-sensitive, results-oriented and more inclusion-positioned approach to partnership and cooperation is required. Therefore, a Conflict Sensitive Program Management approach is applied within all domains and activities. This also in-cludes working across both Entities in order to foster constructive cooperation in all key sectors relevant for the development of a stable country. This allows for significant contributions to reduce social, economic and political disparities in all strategic domains.

Elements of fragility are addressed by working on trust issues to mobilize citizens, and to reactivate civil society particularly at the municipal level. Intensified policy dialogue and working with credible media is used as an instrument to address root causes of distrust. This particularly includes increased pressure on authorities at all levels to implement the social in-clusion dimension of policies, laws and regulations. The guiding principles of gender equality and good governance, including active participation of citizens, accountability and transparency, are integral parts of all interventions throughout the Swiss Cooperation Program.

Throughout domains and programs, particular atten-tion is placed on economic, social and political inclu-sion in order to facilitate ways out of poverty. One percent of the overall budget can be allocated to ac-companying measures designed to specifically reach poor and excluded groups.

From the available range of implementation modali-ties, those most promising for the respective inter-ventions are used, and new approaches are piloted where appropriate. Co-financing schemes developed in recent years with like-minded national and inter-national partners and institutions continue and can be expanded depending on respective experiences. Switzerland continues to play an active role in sus-taining and further developing coordination among donors and governmental partners. Focused coop-eration is developed with private and public Swiss

actors that provide relevant expertise in selected pro-jects, such as the canton of Zürich in Bosnia and Her-zegovina’s prosecutorial system, the cantons of Bern, Geneva, Jura and Fribourg in the project on improv-ing mental health services, as well as the i-dijaspora association for the i-platform. Cooperation schemes with the private sector resulting in public-private de-velopment partnerships are actively pursued, and the potential of more intensively engaging with civil soci-ety organization and credible media is explored.

Swiss foreign policy objectives and interests are con-sidered in the implementation of the Swiss Coopera-tion Program, and opportunities to mutually reinforce cooperation and foreign policy goals are proactively identified and used. In addition, the network of com-panies and nongovernmental Swiss organizations with activities in Bosnia and Herzegovina serves as a basis to further increase the overall impact and image of “one Switzerland” in Bosnia and Herzegovina.

26

7. Program monitoring, risk management and strategic steering

The Swiss Cooperation team at the Swiss Embassy in Bosnia and Herzegovina assumes the responsibil-ity for the implementation, monitoring and steering of the Swiss Cooperation Strategy 2017 - 2020. It assures compliance of all interventions with the ap-plicable Bosnian-Herzegovinian development plans and the present Cooperation Strategy. Furthermore, it coordinates strategies and interventions with Bos-nian-Herzegovinian, international and other Swiss actors and institutions, to push for coherence, joint actions, complementarity and thus improved overall results.

The Annual Report of the Swiss Cooperation Pro-gram, including a management response provided by the Swiss Agency for Development and Coopera-tion and the State Secretariat for Economic Affairs, is the main strategic steering instrument. It reports on achieved results, measured and evaluated against targets defined in the overall Results Framework of the Cooperation Strategy (Annex 2). Furthermore, it analyzes the contribution of the Swiss program to country development results, as well as the implica-tions and planning priorities for the subsequent year.

The Annual Report is based on the Cooperation Strategy Monitoring Tool, consisting of a set of so-phisticated instruments which are used at different moments in time. They serve to analyze the relevant context and its changes; to steer, manage and moni-tor programs in a results-oriented way; to assess the risks of engaging with implementation partners prior to financial commitments; to assure administrative and financial compliance and transparency of all involved; and to analyze the cost-benefit and cost-effectiveness of interventions as part of the project appraisal work.

Finally, a zero-tolerance approach continues to be applied when it comes to fraud, corruption, collu-sion and nepotism. A more detailed description of the overall monitoring system is provided in Annex 3.

27

Displaced during the war, Hasiba and Ahmet Music have returned to their destroyed home in Foca in 2011. Their house was reconstructed in 2016 by the Regional Housing Program, a joint initiative of Bosnia and Herzegovina, Croatia, Montenegro and Serbia.

Almedina Osmanovic (l.) and Amera Babic (r.) are seventh-grade students. They have been close friends ever since Almedina has joined school in the context of a project to integrate Roma children in regular school classes.

28

29

Annex 1Swiss cooperation strategy for Bosnia and Herzegovina at a glance

Sy

nops

is o

f the

Sw

iss

Coo

pera

tion

Stra

tegy

for B

osni

a an

d H

erze

govi

na 2

017

- 202

0

Ove

rall

goal

: Sw

itzer

land

con

tribu

tes

to s

treng

then

ing

soci

al, e

cono

mic

and

pol

itica

l inc

lusi

on in

Bos

nia

and

Her

zego

vina

. It r

einf

orce

s th

e fu

rther

dev

elop

men

t of a

dem

o-cr

atic

pol

itica

l sys

tem

and

a s

ocia

l mar

ket e

cono

my,

bas

ed o

n ac

coun

tabl

e pu

blic

and

priv

ate

acto

rs a

s w

ell a

s ac

tive

and

empo

wer

ed c

itize

ns, w

ith th

e lo

nger

-term

per

-sp

ectiv

e of

Eur

opea

n in

tegr

atio

n.

Dom

ains

of i

nter

vent

ion:

Obj

ectiv

es a

nd O

utco

mes

A –

Dem

ocra

tic G

over

nanc

e, M

unic

ipal

Ser

vice

s,

and

Just

ice

(SD

C a

nd S

EC

O, c

omm

itted

bud

get:

CH

F 41

m )

B –

Hea

lth

(SD

C, c

omm

itted

bud

get:

CH

F 14

m)

C –

Eco

nom

y an

d Em

ploy

men

t

(SE

CO

and

SD

C, c

omm

itted

bud

get:

CH

F 17

.2m

)

Obj

ectiv

e: P

ublic

aut

horit

ies

at a

ll le

vels

ado

pt a

nd

impl

emen

t mor

e in

clus

ive,

acc

ount

able

and

resp

onsi

ve

polic

ies

whi

ch c

onst

itute

the

base

of a

resi

lient

gov

ern-

ance

sys

tem

. The

y pr

ovid

e ef

ficie

nt h

igh

qual

ity s

er-

vice

s - p

artic

ular

ly in

infra

stru

ctur

e - f

or a

ll, a

nd im

prov

e ac

cess

to ju

stic

e, th

ereb

y re

stor

ing

citiz

ens’

trus

t to-

war

ds in

stitu

tions

and

with

in th

e so

ciet

y.

Obj

ectiv

e: T

he p

opul

atio

n ha

s eq

uita

ble

acce

ss to

m

ore

effic

ient

and

resp

onsi

ve q

ualit

y pr

imar

y he

alth

ca

re s

ervi

ces,

and

has

incr

ease

d its

hea

lth li

tera

cy.

Obj

ectiv

e: A

wel

l per

form

ing

labo

ur m

arke

t and

bet

ter

econ

omic

fram

ewor

k co

nditi

ons

for p

rivat

e se

ctor

de-

velo

pmen

t im

prov

e th

e in

vest

men

t clim

ate,

and

in-

crea

se e

mpl

oym

ent a

nd b

usin

ess

oppo

rtuni

ties

for a

ll.

Out

com

e 1:

Loc

al G

over

nmen

ts p

rovi

de in

clus

ive

effi-

cien

t qua

lity

serv

ices

and

impr

ove

thei

r per

form

ance

m

anag

emen

t with

in th

e pu

blic

pol

icy

cycl

e.

Out

com

e 2:

Gov

ernm

ent a

ctor

s on

all

leve

ls h

arm

o-ni

ze th

eir d

evel

opm

ent p

lann

ing

and

succ

essf

ully

par

-tic

ipat

e in

fund

ing

sche

mes

incl

udin

g th

e E

U p

re-

acce

ssio

n fu

nds.

Out

com

e 3:

Citi

zens

forg

e al

lianc

es w

ith p

oliti

cal r

ep-

rese

ntat

ives

and

civ

il se

rvan

ts, d

eman

d fo

r ref

orm

s an

d en

gage

in in

itiat

ives

to im

prov

e liv

ing

cond

ition

s.

Out

com

e 4:

The

judi

ciar

y be

com

es m

ore

effic

ient

and

ef

fect

ive,

thus

com

batin

g im

puni

ty a

nd b

ette

r ser

ving

th

e ne

eds

of ju

veni

les

who

are

in to

uch

with

the

just

ice

syst

em a

s vi

ctim

s or

per

petra

tors

.

Out

com

e 1:

Prim

ary

Hea

lth C

are

inst

itutio

ns d

eliv

er

evid

ence

-info

rmed

and

bet

ter q

ualit

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rvic

es th

at a

re

gend

er s

ensi

tive,

affo

rdab

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nd a

cces

sibl

e to

all,

par

-tic

ular

ly to

soc

ially

exc

lude

d an

d/or

poo

r pop

ulat

ions

, an

d or

ient

ed to

war

ds h

ealth

pro

mot

ion

and

prev

entio

n of

non

-com

mun

icab

le d

isea

ses.

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth li

ter-

acy,

enj

oys

impr

oved

con

ditio

ns fo

r hea

lthie

r life

styl

es,

and

incr

ease

d its

dem

and

for a

ccou

ntab

ility

in th

e he

alth

sys

tem

.

Out

com

e 1:

Wom

en a

nd m

en h

ave

empl

oym

ent a

nd

acce

ss to

ent

repr

eneu

rshi

p op

portu

nitie

s fa

cilit

ated

by

busi

ness

ser

vice

pro

vide

rs a

nd e

ffect

ivel

y in

term

edia

t-ed

by

publ

ic e

mpl

oym

ent s

ervi

ces.

Out

com

e 2:

Em

ploy

ers

(incl

. dia

spor

a) a

nd tr

aini

ng

prov

ider

s co

ntrib

ute

to in

crea

sed

mar

ket-o

rient

ed s

kills

de

velo

pmen

t and

impr

oved

VE

T sy

stem

, the

reby

en-

hanc

ing

youn

g pe

ople

’s e

mpl

oyab

ility

.

Tran

sver

sal t

hem

es: G

ende

r Equ

ality

and

Goo

d G

over

nanc

e

30

Annex 2Result framework

Dom

ain

of in

terv

entio

n A

: Dem

ocra

tic G

over

nanc

e, M

unic

ipal

Ser

vice

s an

d Ju

stic

e (S

DC

, SEC

O)

Dom

ain

obje

ctiv

e: P

ublic

aut

horit

ies

at a

ll le

vels

ado

pt a

nd im

plem

ent m

ore

incl

usiv

e, a

ccou

ntab

le a

nd re

spon

sive

pol

icie

s w

hich

con

stitu

te th

e ba

se o

f a re

silie

nt g

ov-

erna

nce

syst

em. T

hey

prov

ide

effic

ient

hig

h qu

ality

ser

vice

s - p

artic

ular

ly in

infra

stru

ctur

e - f

or a

ll, a

nd im

prov

e ac

cess

to ju

stic

e, th

ereb

y re

stor

ing

citiz

ens’

trus

t tow

ards

in

stitu

tions

and

with

in th

e so

ciet

y.

Impa

ct H

ypot

hesi

s: L

ow le

vels

of t

rust

am

ong

com

mun

ities

and

of c

itize

ns to

war

ds th

eir i

nstit

utio

ns is

a k

ey d

rivin

g fa

ctor

of f

ragi

lity.

By

prom

otin

g w

ider

incl

usio

n, s

tron-

ger

acco

unta

bilit

y an

d be

tter

acce

ss t

o ju

stic

e, c

ivic

eng

agem

ent

esse

ntia

l to

am

plify

the

pac

e an

d qu

ality

of

refo

rm w

ill b

e nu

rture

d, a

nd f

ragi

lity

will

be

redu

ced.

S

treng

then

ed p

ublic

util

ities

in w

hich

mun

icip

aliti

es a

ssur

e th

eir

over

sigh

t ro

le d

eliv

er b

ette

r se

rvic

es,

rem

ove

drai

ns o

n m

unic

ipal

bud

gets

, an

d ge

nera

te r

even

ues

for

inve

stm

ents

. Bet

ter s

ervi

ces

and

a m

ore

enab

ling

busi

ness

env

ironm

ent a

ttrac

t add

ition

al in

vest

ors.

Doc

umen

ted

bette

r ser

vice

del

iver

y by

loca

l gov

ernm

ents

, and

effe

c-tiv

e ad

voca

cy b

y th

e m

unic

ipal

ass

ocia

tions

for

the

inte

rest

s of

loca

l gov

ernm

ents

may

sta

rt to

gen

erat

e th

e bo

ttom

up

pres

sure

for

mor

e fis

cal d

ecen

traliz

atio

n an

d a

bette

r re

gula

tory

env

ironm

ent.

Citi

zens

’ voi

ces

are

repr

esen

ted

in (

loca

l) pa

rliam

ents

and

hea

rd b

y (lo

cal)

gove

rnm

ent,

and

they

reg

ain

trust

and

sta

rt to

act

ivel

y pa

rtici

-pa

te in

pol

itica

l life

. (1

) Sw

iss

Port

folio

Out

com

es

(2) C

ontr

ibut

ion

of th

e Sw

iss

Prog

ram

(3

) Cou

ntry

Dev

elop

men

t Out

com

es

Out

com

e 1:

Loc

al G

over

nmen

ts (L

G)1 p

rovi

de in

clu-

sive

effi

cien

t qua

lity

serv

ices

and

impr

ove

thei

r per

for-

man

ce m

anag

emen

t with

in th

e pu

blic

pol

icy

cycl

e.

Indi

cato

rs

• %

of L

Gs

coun

tryw

ide

incr

ease

reve

nues

for i

nves

t-m

ents

acc

ordi

ng to

inte

grat

ed s

trate

gic

plan

ning

. B

asel

ine

SD

C: 3

5 LG

s (2

5%) h

ave

incr

ease

d re

ve-

nues

by

2015

. Ta

rget

SD

C: 5

0 LG

s (3

5%) c

ount

ryw

ide.

• In

targ

et m

unic

ipal

ities

(with

a to

tal o

f app

rox.

1,

000,

000

pers

ons)

citi

zens

, als

o ex

clud

ed o

nes,

us

e im

prov

ed q

ualit

y se

rvic

es.

Bas

elin

e S

EC

O: 0

citi

zens

in S

EC

O ta

rget

mun

ici-

palit

ies

use

impr

oved

qua

lity

serv

ices

Ta

rget

SE

CO

: 211

,000

citi

zens

B

asel

ine

SD

C: 5

00,0

00 c

itize

ns in

SD

C ta

rget

mu-

nici

palit

ies

use

impr

oved

qua

lity

serv

ices

Ta

rget

SD

C: 7

00,0

00 c

itize

ns (5

0% w

omen

, 10%

ex

clud

ed g

roup

s)

• P

ropo

rtion

of o

pera

tion

and

mai

nten

ance

cos

ts re

-co

vere

d th

roug

h ch

arge

s.

Bas

elin

e S

EC

O: t

bd in

201

7 Ta

rget

SE

CO

: tbd

in 2

017

Bas

elin

e S

DC

: tbd

in 2

017

Targ

et S

DC

: tbd

in 2

017

• N

umbe

r of l

ocal

aut

horit

ies,

whi

ch in

form

ed a

num

-be

r of c

itize

ns tr

ansp

aren

tly, i

nvol

ving

them

in d

eci-

sion

-mak

ing

proc

esse

s an

d co

nsid

erin

g th

eir i

nter

-es

ts in

loca

l dev

elop

men

t and

bud

get p

lans

. Num

-be

r of l

ocal

aut

horit

ies

taki

ng s

peci

fic m

easu

res

for

bala

nced

par

ticip

atio

n an

d co

nsid

erat

ion

of in

tere

sts

of w

omen

and

vul

nera

ble

grou

ps (A

RI 2

4, S

DG

16)

.

Bas

elin

e S

DC

: n/a

Ta

rget

SD

C: 3

0 lo

cal a

utho

ritie

s re

pres

entin

g ap

-pr

oxim

atel

y 60

0,00

0 ci

tizen

s.

•

Citi

zens

’ ove

rall

satis

fact

ion

with

mun

icip

al s

ervi

ces.

B

asel

ine

SD

C: t

o be

est

ablis

hed

in 2

017

thro

ugh

a re

pres

enta

tive

surv

ey (b

enef

icia

ry a

sses

smen

t) Ta

rget

SD

C: i

ncre

ase

defin

ed b

ased

on

bene

ficia

ry

asse

ssm

ent

Sw

iss

inte

rven

tions

focu

s on

impr

ovin

g m

unic

ipal

go

vern

ance

by

stre

ngth

enin

g th

e pu

blic

pol

icy

cycl

e,

fost

erin

g qu

ality

ser

vice

del

iver

y an

d in

crea

sing

m

unic

ipal

inve

stm

ents

bas

ed o

n in

trodu

ced

inte

grat

ed

mun

icip

al d

evel

opm

ent s

trate

gic

plan

ning

, per

form

ance

m

anag

emen

t and

stre

ngth

ened

impl

emen

tatio

n ca

paci

-tie

s, p

riorit

isin

g th

e en

viro

nmen

t and

eco

nom

y se

ctor

s.

In a

dvan

ced

partn

er m

unic

ipal

ities

, mun

icip

al b

udge

t su

ppor

t for

dev

elop

men

t pro

ject

s, b

ased

on

a go

od

gove

rnan

ce p

erfo

rman

ce a

nd s

ervi

ce p

rovi

sion

, sha

ll re

war

d m

ayor

s w

ho ta

ke th

e po

litic

al ri

sk o

f pub

lic

sect

or re

form

s. In

frast

ruct

ural

inve

stm

ents

and

refo

rm

of p

ublic

util

ities

may

inco

rpor

ate

DR

R m

easu

res

for

stre

ngth

ened

clim

ate

chan

ge re

silie

nce.

S

wis

s in

terv

entio

ns w

ill s

yste

mat

ical

ly p

rom

ote

good

go

vern

ance

prin

cipl

es in

the

wor

k of

mun

icip

al a

dmin

i-st

ratio

ns a

nd c

ounc

ils to

enh

ance

acc

ount

abili

ty (t

o ci

tizen

s) a

nd p

erfo

rman

ce, t

hus

incr

easi

ng in

stitu

tiona

l le

gitim

acy.

R

isks

•

Par

tner

loca

l gov

ernm

ents

faci

ng b

udge

t def

icits

m

ay n

ot b

e ab

le to

mat

ch th

e fu

nds

prov

ided

by

Sw

iss

Coo

pera

tion.

•

Cha

ngin

g al

loca

tion

of c

ompe

tenc

es a

nd fi

nanc

es

with

in a

nd a

mon

g go

vern

ance

leve

ls w

ill a

ffect

po

wer

rela

tions

and

can

mee

t res

ista

nce.

Out

com

e 1:

(i) C

onst

ant i

mpr

ovem

ent o

f qua

lity

and

cost

effe

ctiv

enes

s of

ser

vice

s pr

ovid

ed b

y lo

cal

gove

rnm

ents

in o

rder

to m

eet c

itize

ns’ n

eeds

; (ii)

Key

m

anag

emen

t ins

trum

ents

(stra

tegi

c ci

ty/m

unic

ipal

pl

anni

ng, l

ocal

dev

elop

men

t pla

ns, e

nviro

nmen

tal

plan

s) a

re p

rogr

essi

vely

des

igne

d an

d im

plem

ente

d in

all

loca

l uni

ts o

f the

cou

ntry

. (L

SG

Dev

elop

men

t Stra

tegy

BiH

200

6-20

20)

(i) C

ontri

bute

to a

hig

her q

ualit

y pe

rform

ance

of l

ocal

au

thor

ities

in e

xecu

ting

the

task

s w

ithin

thei

r re

spon

sibi

litie

s; (i

i) Im

prov

ed q

ualit

y of

ser

vice

s pr

ovid

ed to

citi

zens

by

thei

r LG

s; (i

ii) S

uppo

rt to

ha

rmon

ized

stra

tegi

c lo

cal p

lann

ing

by p

rom

otin

g th

e M

iPR

O m

etho

dolo

gy a

nd im

prov

ed L

G c

apac

ities

(A

MC

-Stra

tegy

RS

201

5-19

; AM

C-S

trate

gy F

BiH

201

5-22

) Fi

elds

of O

bser

vatio

n an

d In

dica

tors

•

% o

f und

erde

velo

ped

LGs

Bas

elin

e: 5

0% o

f LG

s in

RS

(201

3) a

nd 3

7% o

f m

unic

ipal

ities

in F

BiH

(201

4) re

tain

the

stat

us o

f po

orly

and

und

er d

evel

oped

Ta

rget

: dec

reas

ed %

of u

nder

deve

lope

d LG

s

• %

LG

app

ly in

tegr

ated

loca

l stra

tegi

c pl

anni

ng

Bas

elin

e: 4

5% L

Gs,

90%

can

tons

Ta

rget

: cou

ntry

wid

e (S

ourc

es: c

ount

ry s

tatis

tics)

Out

com

e 2:

Gov

ernm

ent a

ctor

s on

all

leve

ls h

arm

o-ni

ze th

eir d

evel

opm

ent p

lann

ing

and

succ

essf

ully

par

-tic

ipat

e in

fund

ing

sche

mes

incl

udin

g th

e E

U p

re-

acce

ssio

n fu

nds.

In

dica

tors

• %

of l

ocal

and

can

tona

l gov

ernm

ents

with

har

mo-

nise

d de

velo

pmen

t pla

nnin

g an

d m

anag

emen

t fra

mew

orks

B

asel

ine:

28%

of L

Gs

and

10%

of c

anto

ns in

201

6 Ta

rget

: 50%

of L

Gs

and

70%

can

tons

.

• N

umbe

r of s

uppo

rted

loca

l gov

ernm

ents

whi

ch h

ave

bene

fitte

d fro

m in

crea

sed

budg

et re

sour

ces

incl

ud-

ing

EU

pre

-acc

essi

on fu

nds.

(AR

I 25,

SD

G 1

6)

Bas

elin

e: 2

2 lo

cal g

over

nmen

ts

Targ

et: 5

0% o

f tar

gete

d lo

cal g

over

nmen

ts.

Coo

pera

tion

betw

een

diffe

rent

gov

ernm

ent l

evel

s (fr

om

stat

e le

vel t

o lo

cal c

omm

unity

) with

in th

e de

cent

raliz

a-tio

n pr

oces

ses

will

be

prom

oted

. Ins

titut

iona

l st

reng

then

ing

and

capa

city

bui

ldin

g of

the

entit

ies’

A

MC

s to

arti

cula

te a

nd lo

bby

for m

unic

ipal

inte

rest

s in

th

e in

terp

lay

with

hig

her i

nstit

utio

nal t

iers

will

be

ensu

red.

S

wis

s in

terv

entio

ns w

ill e

nhan

ce h

arm

oniz

atio

n of

st

rate

gic

plan

ning

and

fina

ncia

l man

agem

ent s

chem

es

betw

een

mun

icip

aliti

es a

nd h

ighe

r gov

ernm

enta

l stru

c-tu

res.

Sw

iss

actio

ns s

houl

d co

ntrib

ute

to d

ecre

asin

g th

e di

spar

ities

bet

wee

n w

eak

and

stro

ng m

unic

ipal

ities

, an

d en

hanc

ing

stra

tegi

c pa

rtner

ship

s am

ong

mun

icip

a-lit

ies

for j

oint

lobb

ying

in th

e ve

rtica

l dim

ensi

on.

Sw

iss

Coo

pera

tion

enga

ges

in w

ell-c

oord

inat

ed p

olic

y di

alog

ue w

ith th

e ai

m to

set

a c

ondu

cive

regu

lato

ry

fram

ewor

k fo

r dec

entra

lisat

ion

and

loca

l gov

erna

nce.

R

isks

•

Diff

icul

ties

to g

et n

ew le

gisl

atio

n ad

opte

d, p

artic

ular

-ly

whe

n ch

alle

ngin

g th

e ex

istin

g ba

lanc

e of

pow

er

betw

een

gove

rnm

ent l

evel

s.

Out

com

e 2:

Bas

ed o

n an

acc

ompl

ishe

d de

cent

ralis

a-tio

n pr

oces

s, a

har

mon

ized

dev

elop

men

t of L

Gs

lead

s to

a c

onst

ant i

mpr

ovem

ent o

f qua

lity

of li

fe fo

r ci

tizen

s.

(LS

G D

evel

opm

ent S

trate

gy B

iH 2

006-

2020

)

Fi

elds

of O

bser

vatio

n an

d In

dica

tors

•

Effe

ctiv

e cr

oss-

gove

rnm

enta

l (ve

rtica

l) in

tera

ctio

n an

d re

gula

tory

env

ironm

ent o

n lo

cal g

over

nanc

e an

d de

cent

raliz

atio

n

Bas

elin

e: F

isca

l dec

entra

lisat

ion

refo

rm a

t ini

tial

stag

e, g

aps

in L

G re

gula

tory

fram

ewor

k at

all

leve

ls

Targ

et: S

tatu

s of

LG

s im

prov

ed th

roug

h en

hanc

ed

dece

ntra

lisat

ion

proc

esse

s an

d la

ws

rele

vant

for

loca

l dev

elop

men

t (e.

g. L

aw o

n LS

G fu

ndin

g FB

iH, L

aw o

n P

PP

s in

RS

)

• Le

vel o

f suc

cess

ful r

ealis

atio

n of

AM

C S

trate

gies

in

RS

and

FB

iH2

Bas

elin

e: S

till l

imite

d ex

erci

se o

f stra

tegi

c gu

idan

-ce

, per

form

ance

, ser

vice

pro

visi

on to

LG

s an

d fu

nds

for o

pera

tions

of e

ntity

AM

Cs

Targ

et: S

trate

gic

obje

ctiv

es p

redo

min

antly

re

ache

d til

l 201

9/20

22

Out

com

e 3:

Citi

zens

forg

e al

lianc

es w

ith p

oliti

cal r

ep-

rese

ntat

ives

and

civ

il se

rvan

ts, d

eman

d fo

r ref

orm

s an

d en

gage

in in

itiat

ives

to im

prov

e liv

ing

cond

ition

s.

Indi

cato

rs

• %

of c

itize

ns (d

isag

greg

ated

by

sex)

in ta

rget

mun

ic-

ipal

ities

eng

agin

g in

the

defin

ition

, dev

elop

men

t and

re

alis

atio

n of

the

“MZ

visi

on”,

and/

or o

ther

com

mun

i-ty

rele

vant

pro

cess

es.

Bas

elin

e: C

itize

ns’ p

artic

ipat

ion

in p

ublic

end

ea-

vour

s is

low

; the

pro

cess

of M

Zs’ r

evita

lizat

ion

is a

t an

ear

ly s

tage

. Ta

rget

: 15%

of c

itize

ns in

targ

et m

unic

ipal

ities

en-

gage

in th

e de

finiti

on, d

evel

opm

ent a

nd re

aliz

atio

n of

a “M

Z vi

sion

” and

/or o

ther

com

mun

ity re

leva

nt

proc

esse

s.

•

Citi

zens

arti

cula

te c

omm

on d

eman

ds fo

r ref

orm

s in

an

org

aniz

ed w

ay.

Bas

elin

e: C

ivic

act

ivat

ion

and

inte

ract

ion

with

inst

itu-

tions

hap

pens

on

an o

ccas

iona

l bas

e.

Targ

et: t

bd in

201

7.

The

Sw

iss

Coo

pera

tion

Pro

gram

will

con

tribu

te to

wid

er

incl

usio

n an

d st

rong

er a

ccou

ntab

ility

, acc

ompa

nied

by

impr

oved

and

mor

e ci

tizen

s-ce

nter

ed s

ervi

ce p

rovi

sion

an

d aw

aren

ess

that

pos

itive

cha

nges

are

pos

sibl

e, to

re

gene

rate

trus

t am

ong

com

mun

ities

and

of c

itize

ns in

-to

thei

r ins

titut

ions

, and

nur

ture

civ

ic e

ngag

emen

t es-

sent

ial t

o am

plify

pac

e an

d qu

ality

of r

efor

m. P

roce

sses

w

ith a

focu

s on

che

cks

and

bala

nces

bet

wee

n lo

cal

adm

inis

tratio

ns a

nd c

ounc

ils a

nd th

eir i

nter

actio

n w

ith

citiz

ens

will

be

supp

orte

d. C

omm

uniti

es w

ith s

treng

the-

ned

capa

citie

s w

ill en

gage

in lo

cal d

ecis

ion-

mak

ing

and

appl

y pa

rtici

pato

ry m

echa

nism

s. C

itize

ns a

nd th

eir

repr

esen

tativ

es (M

Zs, c

ounc

ils, c

itize

ns g

roup

s, C

SO

s)

will

be

enab

led

to v

oice

and

resp

onsi

bly

take

par

t in

plan

ning

and

dec

isio

n-m

akin

g pr

oces

ses.

R

isks

•

Lack

of c

itize

ns’ i

nter

est t

o pr

oduc

tivel

y en

gage

in

loca

l ini

tiativ

es a

nd p

oliti

cal p

roce

sses

. •

Par

ty p

oliti

cisa

tion

conc

erns

a la

rge

num

ber o

f po-

tent

ial c

ivic

act

ivis

ts, a

nd m

ay in

terfe

re w

ith d

emo-

crat

ic p

ublic

eng

agem

ent.

Out

com

e 3:

(i) C

itize

ns in

crea

sing

ly p

artic

ipat

e in

pu

blic

affa

irs a

t all

gove

rnm

enta

l lev

els;

(ii)

Citi

zens

’ pa

rtici

patio

n in

pub

lic a

ffairs

thus

incr

easi

ngly

co

ntrib

utes

to p

ublic

dec

isio

ns a

nd to

citi

zens

qua

lity

of li

fe

(LS

G D

evel

opm

ent S

trate

gy B

iH 2

006-

2020

)

(i) C

ontri

bute

to im

prov

ed b

asic

ope

ratio

ns (e

.g.

citiz

ens

parti

cipa

tion

in d

ecis

ion-

mak

ing

proc

esse

s);

(ii) R

aisi

ng a

war

enes

s of

LG

em

ploy

ees

and

citiz

ens

abou

t EU

acc

essi

on p

roce

sses

and

LG

sta

tus

and

resp

onsi

bilit

ies

(Stra

tegy

of t

he A

MC

RS

201

5-20

19; S

trate

gy o

f the

AM

C F

BiH

20

15-2

022

- par

aphr

ased

) Fi

elds

of O

bser

vatio

n an

d In

dica

tors

•

LGs

mai

ntai

n ef

ficie

nt m

echa

nism

s fo

r dire

ct c

iti-

zens

’ par

ticip

atio

n an

d su

ppor

t pro

-act

ive

CS

Os

B

asel

ine:

Mot

ivat

ion

for a

nd le

vel o

f citi

zens

par

tic-

ipat

ion

in d

ecis

ion

mak

ing

is lo

w

Targ

et: S

usta

inab

ility

of a

nd c

ontin

uous

ly

upgr

aded

citi

zen

parti

cipa

tion

mec

hani

sms

coun

try-w

ide.

1 LG

s in

clud

e al

l pub

lic fu

nctio

ns in

a m

unic

ipal

ity: e

xecu

tive

and

legi

slat

ive

func

tion,

loca

l adm

inis

tratio

n an

d pu

blic

util

ities

. 2 (i

) AM

Cs

advo

cate

in th

e be

st in

tere

st o

f the

LG

s (th

eir m

embe

rs) a

nd p

rovi

de s

ervi

ces

to th

em; (

ii) Im

prov

e le

gal f

ram

ewor

k fo

r the

wor

k an

d fu

nctio

ning

of l

ocal

sel

f-gov

ernm

ent;

(iii)

Adv

ocat

e fo

r fis

cal

dece

ntra

lizal

ition

and

cle

ar re

gula

tion

of fi

nanc

ing

of L

Gs;

(iv)

Dev

elop

and

stre

ngth

en c

apac

ities

for t

he im

plem

enta

tion

of re

gula

tions

alig

ned

with

the

EU

acq

uis;

(v) S

uppo

rt LG

s in

impl

emen

ting

stra

tegi

c pl

anni

ng

mea

sure

s. (S

trate

gy o

f the

AM

C R

S 2

015-

2019

; Stra

tegy

of t

he A

MC

FB

iH 2

015-

2022

- pa

raph

rase

d)

31

Dom

ain

of in

terv

entio

n A

: Dem

ocra

tic G

over

nanc

e, M

unic

ipal

Ser

vice

s an

d Ju

stic

e (S

DC

, SEC

O)

Dom

ain

obje

ctiv

e: P

ublic

aut

horit

ies

at a

ll le

vels

ado

pt a

nd im

plem

ent m

ore

incl

usiv

e, a

ccou

ntab

le a

nd re

spon

sive

pol

icie

s w

hich

con

stitu

te th

e ba

se o

f a re

silie

nt g

ov-

erna

nce

syst

em. T

hey

prov

ide

effic

ient

hig

h qu

ality

ser

vice

s - p

artic

ular

ly in

infra

stru

ctur

e - f

or a

ll, a

nd im

prov

e ac

cess

to ju

stic

e, th

ereb

y re

stor

ing

citiz

ens’

trus

t tow

ards

in

stitu

tions

and

with

in th

e so

ciet

y.

Impa

ct H

ypot

hesi

s: L

ow le

vels

of t

rust

am

ong

com

mun

ities

and

of c

itize

ns to

war

ds th

eir i

nstit

utio

ns is

a k

ey d

rivin

g fa

ctor

of f

ragi

lity.

By

prom

otin

g w

ider

i ncl

usio

n, s

tron-

ger

acco

unta

bilit

y an

d be

tter

acce

ss t

o ju

stic

e, c

ivic

eng

agem

ent

esse

ntia

l to

am

plify

the

pac

e an

d qu

ality

of

refo

rm w

ill b

e nu

rture

d, a

nd f

ragi

lity

will

be

redu

ced.

S

treng

then

ed p

ublic

util

ities

in w

hich

mun

icip

aliti

es a

ssur

e th

eir

over

sigh

t ro

le d

eliv

er b

ette

r se

rvic

es,

rem

ove

drai

ns o

n m

unic

ipal

bud

gets

, an

d ge

nera

te r

even

ues

for

inve

stm

ents

. Bet

ter s

ervi

ces

and

a m

ore

enab

ling

busi

ness

env

ironm

ent a

ttrac

t add

ition

al in

vest

ors.

Doc

umen

ted

bette

r ser

vice

del

iver

y by

loca

l gov

ernm

ents

, and

effe

c-tiv

e ad

voca

cy b

y th

e m

unic

ipal

ass

ocia

tions

for

the

inte

rest

s of

loca

l gov

ernm

ents

may

sta

rt to

gen

erat

e th

e bo

ttom

up

pres

sure

for

mor

e fis

cal d

ecen

traliz

atio

n an

d a

bette

r re

gula

tory

env

ironm

ent.

Citi

zens

’ voi

ces

are

repr

esen

ted

in (

loca

l) pa

rliam

ents

and

hea

rd b

y (lo

cal)

gove

rnm

ent,

and

they

reg

ain

trust

and

sta

rt to

act

ivel

y pa

rtici

-pa

te in

pol

itica

l life

. (1

) Sw

iss

Port

folio

Out

com

es

(2) C

ontr

ibut

ion

of th

e Sw

iss

Prog

ram

(3

) Cou

ntry

Dev

elop

men

t Out

com

es

Out

com

e 1:

Loc

al G

over

nmen

ts (L

G)1 p

rovi

de in

clu-

sive

effi

cien

t qua

lity

serv

ices

and

impr

ove

thei

r per

for-

man

ce m

anag

emen

t with

in th

e pu

blic

pol

icy

cycl

e.

Indi

cato

rs

• %

of L

Gs

coun

tryw

ide

incr

ease

reve

nues

for i

nves

t-m

ents

acc

ordi

ng to

inte

grat

ed s

trate

gic

plan

ning

. B

asel

ine

SD

C: 3

5 LG

s (2

5%) h

ave

incr

ease

d re

ve-

nues

by

2015

. Ta

rget

SD

C: 5

0 LG

s (3

5%) c

ount

ryw

ide.

• In

targ

et m

unic

ipal

ities

(with

a to

tal o

f app

rox.

1,

000,

000

pers

ons)

citi

zens

, als

o ex

clud

ed o

nes,

us

e im

prov

ed q

ualit

y se

rvic

es.

Bas

elin

e S

EC

O: 0

citi

zens

in S

EC

O ta

rget

mun

ici-

palit

ies

use

impr

oved

qua

lity

serv

ices

Ta

rget

SE

CO

: 211

,000

citi

zens

B

asel

ine

SD

C: 5

00,0

00 c

itize

ns in

SD

C ta

rget

mu-

nici

palit

ies

use

impr

oved

qua

lity

serv

ices

Ta

rget

SD

C: 7

00,0

00 c

itize

ns (5

0% w

omen

, 10%

ex

clud

ed g

roup

s)

• P

ropo

rtion

of o

pera

tion

and

mai

nten

ance

cos

ts re

-co

vere

d th

roug

h ch

arge

s.

Bas

elin

e S

EC

O: t

bd in

201

7 Ta

rget

SE

CO

: tbd

in 2

017

Bas

elin

e S

DC

: tbd

in 2

017

Targ

et S

DC

: tbd

in 2

017

• N

umbe

r of l

ocal

aut

horit

ies,

whi

ch in

form

ed a

num

-be

r of c

itize

ns tr

ansp

aren

tly, i

nvol

ving

them

in d

eci-

sion

-mak

ing

proc

esse

s an

d co

nsid

erin

g th

eir i

nter

-es

ts in

loca

l dev

elop

men

t and

bud

get p

lans

. Num

-be

r of l

ocal

aut

horit

ies

taki

ng s

peci

fic m

easu

res

for

bala

nced

par

ticip

atio

n an

d co

nsid

erat

ion

of in

tere

sts

of w

omen

and

vul

nera

ble

grou

ps (A

RI 2

4, S

DG

16)

.

Bas

elin

e S

DC

: n/a

Ta

rget

SD

C: 3

0 lo

cal a

utho

ritie

s re

pres

entin

g ap

-pr

oxim

atel

y 60

0,00

0 ci

tizen

s.

•

Citi

zens

’ ove

rall

satis

fact

ion

with

mun

icip

al s

ervi

ces.

B

asel

ine

SD

C: t

o be

est

ablis

hed

in 2

017

thro

ugh

a re

pres

enta

tive

surv

ey (b

enef

icia

ry a

sses

smen

t) Ta

rget

SD

C: i

ncre

ase

defin

ed b

ased

on

bene

ficia

ry

asse

ssm

ent

Sw

iss

inte

rven

tions

focu

s on

impr

ovin

g m

unic

ipal

go

vern

ance

by

stre

ngth

enin

g th

e pu

blic

pol

icy

cycl

e,

fost

erin

g qu

ality

ser

vice

del

iver

y an

d in

crea

sing

m

unic

ipal

inve

stm

ents

bas

ed o

n in

trodu

ced

inte

grat

ed

mun

icip

al d

evel

opm

ent s

trate

gic

plan

ning

, per

form

ance

m

anag

emen

t and

stre

ngth

ened

impl

emen

tatio

n ca

paci

-tie

s, p

riorit

isin

g th

e en

viro

nmen

t and

eco

nom

y se

ctor

s.

In a

dvan

ced

partn

er m

unic

ipal

ities

, mun

icip

al b

udge

t su

ppor

t for

dev

elop

men

t pro

ject

s, b

ased

on

a go

od

gove

rnan

ce p

erfo

rman

ce a

nd s

ervi

ce p

rovi

sion

, sha

ll re

war

d m

ayor

s w

ho ta

ke th

e po

litic

al ri

sk o

f pub

lic

sect

or re

f orm

s. In

frast

ruct

ural

inve

stm

ents

and

refo

rm

of p

ublic

util

ities

may

inco

rpor

ate

DR

R m

easu

res

for

stre

ngth

ened

clim

ate

chan

ge re

silie

nce.

S

wis

s in

terv

entio

ns w

ill s

yste

mat

ical

ly p

rom

ote

good

go

vern

ance

prin

cipl

es in

the

wor

k of

mun

icip

al a

dmin

i-st

ratio

ns a

nd c

ounc

ils to

enh

ance

acc

ount

abili

ty (t

o ci

tizen

s) a

nd p

erfo

rman

ce, t

hus

incr

easi

ng in

stitu

tiona

l le

gitim

acy.

R

isks

•

Par

tner

loca

l gov

ernm

ents

faci

ng b

udge

t def

icits

m

ay n

ot b

e ab

le to

mat

ch th

e fu

nds

prov

ided

by

Sw

iss

Coo

pera

tion.

•

Cha

ngin

g al

loca

tion

of c

ompe

tenc

es a

nd fi

nanc

es

with

in a

nd a

mon

g go

vern

ance

leve

ls w

ill a

ffect

po

wer

rela

tions

and

can

mee

t res

ista

nce.

Out

com

e 1:

(i) C

onst

ant i

mpr

ovem

ent o

f qua

lity

and

cost

effe

ctiv

enes

s of

ser

vice

s pr

ovid

ed b

y lo

cal

gove

rnm

ents

in o

rder

to m

eet c

itize

ns’ n

eeds

; (ii)

Key

m

anag

emen

t ins

trum

ents

(stra

tegi

c ci

ty/m

unic

ipal

pl

anni

ng, l

ocal

dev

elop

men

t pla

ns, e

nviro

nmen

tal

plan

s) a

re p

rogr

essi

vely

des

igne

d an

d im

plem

ente

d in

all

loca

l uni

ts o

f the

cou

ntry

. (L

SG

Dev

elop

men

t Stra

tegy

BiH

200

6-20

20)

(i) C

ontri

bute

to a

hig

her q

ualit

y pe

rform

ance

of l

ocal

au

thor

ities

in e

xecu

ting

the

task

s w

ithin

thei

r re

spon

sibi

litie

s; (i

i) Im

prov

ed q

ualit

y of

ser

vice

s pr

ovid

ed to

citi

zens

by

thei

r LG

s; (i

ii) S

uppo

rt to

ha

rmon

ized

stra

tegi

c lo

cal p

lann

ing

by p

rom

otin

g th

e M

iPR

O m

etho

dolo

gy a

nd im

prov

ed L

G c

apac

ities

(A

MC

-Stra

tegy

RS

201

5-19

; AM

C-S

trate

gy F

BiH

201

5-22

) Fi

elds

of O

bser

vatio

n an

d In

dica

tors

•

% o

f und

erde

velo

ped

LGs

Bas

elin

e: 5

0% o

f LG

s in

RS

(201

3) a

nd 3

7% o

f m

unic

ipal

ities

in F

BiH

(201

4) re

tain

the

stat

us o

f po

orly

and

und

er d

evel

oped

Ta

rget

: dec

reas

ed %

of u

nder

deve

lope

d LG

s

• %

LG

app

ly in

tegr

ated

loca

l stra

tegi

c pl

anni

ng

Bas

elin

e: 4

5% L

Gs,

90%

can

tons

Ta

rget

: cou

ntry

wid

e (S

ourc

es: c

ount

ry s

tatis

tics)

Out

com

e 2:

Gov

ernm

ent a

ctor

s on

all

leve

ls h

arm

o-ni

ze th

eir d

evel

opm

ent p

lann

ing

and

succ

essf

ully

par

-tic

ipat

e in

fund

ing

sche

mes

incl

udin

g th

e E

U p

re-

acce

ssio

n fu

nds.

In

dica

tors

• %

of l

ocal

and

can

tona

l gov

ernm

ents

with

har

mo-

nise

d de

velo

pmen

t pla

nnin

g an

d m

anag

emen

t fra

mew

orks

B

asel

ine:

28%

of L

Gs

and

10%

of c

anto

ns in

201

6 Ta

rget

: 50%

of L

Gs

and

70%

can

tons

.

• N

umbe

r of s

uppo

rted

loca

l gov

ernm

ents

whi

ch h

ave

bene

fitte

d fro

m in

crea

sed

budg

et re

sour

ces

incl

ud-

ing

EU

pre

-acc

essi

on fu

nds.

(AR

I 25,

SD

G 1

6)

Bas

elin

e: 2

2 lo

cal g

over

nmen

ts

Targ

et: 5

0% o

f tar

gete

d lo

cal g

over

nmen

ts.

Coo

pera

tion

betw

een

diffe

rent

gov

ernm

ent l

evel

s (fr

om

stat

e le

vel t

o lo

cal c

omm

unity

) with

in th

e de

cent

raliz

a-tio

n pr

oces

ses

will

be

prom

oted

. Ins

titut

iona

l st

reng

then

ing

and

capa

city

bui

ldin

g of

the

entit

ies’

A

MC

s to

arti

cula

te a

nd lo

bby

for m

unic

ipal

inte

rest

s in

th

e in

terp

lay

with

hig

her i

nstit

utio

nal t

iers

will

be

ensu

red.

S

wis

s in

terv

entio

ns w

ill e

nhan

ce h

arm

oniz

atio

n of

st

rate

gic

plan

ning

and

fina

ncia

l man

agem

ent s

chem

es

betw

een

mun

icip

aliti

es a

nd h

ighe

r gov

ernm

enta

l stru

c-tu

res.

Sw

iss

actio

ns s

houl

d co

ntrib

ute

to d

ecre

asin

g th

e d i

spar

ities

bet

wee

n w

eak

and

stro

ng m

unic

ipal

ities

, an

d en

hanc

ing

stra

tegi

c pa

rtner

ship

s am

ong

mun

icip

a-lit

ies

for j

oint

lobb

ying

in th

e ve

rtica

l dim

ensi

on.

Sw

iss

Coo

pera

tion

enga

ges

in w

ell-c

oord

inat

ed p

olic

y di

alog

ue w

ith th

e ai

m to

set

a c

ondu

cive

regu

lato

ry

fram

ewor

k fo

r dec

entra

lisat

ion

and

loca

l gov

erna

nce.

R

isks

•

Diff

icul

ties

to g

et n

ew le

gisl

atio

n ad

opte

d, p

artic

ular

-ly

whe

n ch

alle

ngin

g th

e ex

istin

g ba

lanc

e of

pow

er

betw

een

gove

rnm

ent l

evel

s.

Out

com

e 2:

Bas

ed o

n an

acc

ompl

ishe

d de

cent

ralis

a-tio

n pr

oces

s, a

har

mon

ized

dev

elop

men

t of L

Gs

lead

s to

a c

onst

ant i

mpr

ovem

ent o

f qua

lity

of li

fe fo

r ci

tizen

s.

(LS

G D

evel

opm

ent S

trate

gy B

iH 2

006-

2020

)

Fi

elds

of O

bser

vatio

n an

d In

dica

tors

•

Effe

ctiv

e cr

oss-

gove

rnm

enta

l (ve

rtica

l) in

tera

ctio

n an

d re

gula

tory

env

ironm

ent o

n lo

cal g

over

nanc

e an

d de

cent

raliz

atio

n

Bas

elin

e: F

isca

l dec

entra

lisat

ion

refo

rm a

t ini

tial

stag

e, g

aps

in L

G re

gula

tory

fram

ewor

k at

all

leve

ls

Targ

et: S

tatu

s of

LG

s im

prov

ed th

roug

h en

hanc

ed

dece

ntra

lisat

ion

proc

esse

s an

d la

ws

rele

vant

for

loca

l dev

elop

men

t (e.

g. L

aw o

n LS

G fu

ndin

g FB

iH, L

aw o

n P

PP

s in

RS

)

• Le

vel o

f suc

cess

ful r

ealis

atio

n of

AM

C S

trate

gies

in

RS

and

FB

iH2

Bas

elin

e: S

till l

imite

d ex

erci

se o

f stra

tegi

c gu

idan

-ce

, per

form

ance

, ser

vice

pro

visi

on to

LG

s an

d fu

nds

for o

pera

tions

of e

ntity

AM

Cs

Targ

et: S

trate

gic

obje

ctiv

es p

redo

min

antly

re

ache

d til

l 201

9/20

22

Out

com

e 3:

Citi

zens

forg

e al

lianc

es w

ith p

oliti

cal r

ep-

rese

ntat

ives

and

civ

il se

rvan

ts, d

eman

d fo

r ref

orm

s an

d en

gage

in in

itiat

ives

to im

prov

e liv

ing

cond

ition

s.

Indi

cato

rs

• %

of c

itize

ns (d

isag

greg

ated

by

sex)

in ta

rget

mun

ic-

ipal

ities

eng

agin

g in

the

defin

ition

, dev

elop

men

t and

re

alis

atio

n of

the

“MZ

visi

on”,

and/

or o

ther

com

mun

i-ty

rele

vant

pro

cess

es.

Bas

elin

e: C

itize

ns’ p

artic

ipat

ion

in p

ublic

end

ea-

vour

s is

low

; the

pro

cess

of M

Zs’ r

evita

lizat

ion

is a

t an

ear

ly s

tage

. Ta

rget

: 15%

of c

itize

ns in

targ

et m

unic

ipal

ities

en-

gage

in th

e de

finiti

on, d

evel

opm

ent a

nd re

aliz

atio

n of

a “M

Z vi

sion

” and

/or o

ther

com

mun

ity re

leva

nt

proc

esse

s.

•

Citi

zens

arti

cula

te c

omm

on d

eman

ds fo

r ref

orm

s in

an

org

aniz

ed w

ay.

Bas

elin

e: C

ivic

act

ivat

ion

and

inte

ract

ion

with

inst

itu-

tions

hap

pens

on

an o

ccas

iona

l bas

e.

Targ

et: t

bd in

201

7.

The

Sw

iss

Coo

pera

tion

Pro

gram

will

con

tribu

te to

wid

er

incl

usio

n an

d st

rong

er a

ccou

ntab

ility

, acc

ompa

nied

by

impr

oved

and

mor

e ci

tizen

s-ce

nter

ed s

ervi

ce p

rovi

sion

an

d aw

aren

ess

that

pos

itive

cha

nges

are

pos

sibl

e, to

re

gene

rate

trus

t am

ong

com

mun

ities

and

of c

itize

ns in

-to

thei

r ins

titut

ions

, and

nur

ture

civ

ic e

ngag

emen

t es-

sent

ial t

o am

plify

pac

e an

d qu

ality

of r

efor

m. P

roce

sses

w

ith a

focu

s on

che

cks

and

bala

nces

bet

wee

n lo

cal

adm

inis

tratio

ns a

nd c

ounc

ils a

nd th

eir i

nter

actio

n w

ith

citiz

ens

will

be

supp

orte

d. C

omm

uniti

es w

ith s

treng

the-

ned

capa

citie

s w

ill en

gage

in lo

cal d

ecis

ion-

mak

ing

and

appl

y pa

rtici

pato

ry m

echa

nism

s. C

itize

ns a

nd th

eir

repr

esen

tativ

es (M

Zs, c

ounc

ils, c

itize

ns g

roup

s, C

SO

s)

will

be

enab

led

to v

oice

and

resp

onsi

bly

take

par

t in

plan

ning

and

dec

isio

n-m

akin

g pr

oces

ses.

R

isks

•

Lack

of c

itize

ns’ i

nter

est t

o pr

oduc

tivel

y en

gage

in

loca

l ini

tiativ

es a

nd p

oliti

cal p

roce

sses

. •

Par

ty p

oliti

cisa

tion

conc

erns

a la

rge

num

ber o

f po-

tent

ial c

ivic

act

ivis

ts, a

nd m

ay in

terfe

re w

ith d

emo-

crat

ic p

ublic

eng

agem

ent.

Out

com

e 3:

(i) C

itize

ns in

crea

sing

ly p

artic

ipat

e in

pu

blic

affa

irs a

t all

gove

rnm

enta

l lev

els;

(ii)

Citi

zens

’ pa

rtici

patio

n in

pub

lic a

ffairs

thus

incr

easi

ngly

co

ntrib

utes

to p

ublic

dec

isio

ns a

nd to

citi

zens

qua

lity

of li

fe

(LS

G D

evel

opm

ent S

trate

gy B

iH 2

006-

2020

)

(i) C

ontri

bute

to im

prov

ed b

asic

ope

ratio

ns (e

.g.

citiz

ens

parti

cipa

tion

in d

ecis

ion-

mak

ing

proc

esse

s);

(ii) R

aisi

ng a

war

enes

s of

LG

em

ploy

ees

and

citiz

ens

abou

t EU

acc

essi

on p

roce

sses

and

LG

sta

tus

and

resp

onsi

bilit

ies

(Stra

tegy

of t

he A

MC

RS

201

5-20

19; S

trate

gy o

f the

AM

C F

BiH

20

15-2

022

- par

aphr

ased

) Fi

elds

of O

bser

vatio

n an

d In

dica

tors

•

LGs

mai

ntai

n ef

ficie

nt m

echa

nism

s fo

r dire

ct c

iti-

zens

’ par

ticip

atio

n an

d su

ppor

t pro

-act

ive

CS

Os

B

asel

ine:

Mot

ivat

ion

for a

nd le

vel o

f citi

zens

par

tic-

ipat

ion

in d

ecis

ion

mak

ing

is lo

w

Targ

et: S

usta

inab

ility

of a

nd c

ontin

uous

ly

upgr

aded

citi

zen

parti

cipa

tion

mec

hani

sms

coun

try-w

ide.

1 LG

s in

clud

e al

l pub

lic fu

nctio

ns in

a m

unic

ipal

ity: e

xecu

tive

and

legi

slat

ive

func

tion,

loca

l adm

inis

tratio

n an

d pu

blic

util

ities

. 2 (i

) AM

Cs

advo

cate

in th

e be

st in

tere

st o

f the

LG

s (th

eir m

embe

rs) a

nd p

rovi

de s

ervi

ces

to th

em; (

ii) Im

prov

e le

gal f

ram

ewor

k fo

r the

wor

k an

d fu

nctio

ning

of l

ocal

sel

f-gov

ernm

ent;

(iii)

Adv

ocat

e fo

r fis

cal

dece

ntra

lizal

ition

and

cle

ar re

gula

tion

of fi

nanc

ing

of L

Gs;

(iv)

Dev

elop

and

stre

ngth

en c

apac

ities

for t

he im

plem

enta

tion

of re

gula

tions

alig

ned

with

the

EU

acq

uis;

(v) S

uppo

rt LG

s in

impl

emen

ting

stra

t egi

c pl

anni

ng

mea

sure

s. (S

trate

gy o

f the

AM

C R

S 2

015-

2019

; Stra

tegy

of t

he A

MC

FB

iH 2

015-

2022

- pa

raph

rase

d)

32

Annex 2Result framework (cont.)

Ou

tco

me

4: T

he

jud

icia

ry b

eco

me

s m

ore

eff

icie

nt

an

d

eff

ect

ive

, th

us

com

ba

ting

imp

un

ity a

nd

be

tte

r se

rvin

g

the

ne

ed

s o

f ju

ven

iles

wh

o a

re in

to

uch

with

th

e ju

stic

e

syst

em

as

vict

ims

or

pe

rpe

tra

tors

.

Ind

ica

tors

•

Nu

mb

er

of

op

en

pre

-in

vest

iga

tion

s a

nd

un

reso

lve

d

old

(tw

o y

ea

rs a

nd

mo

re)

case

s.

Ba

selin

e:

15

,59

3 o

pe

n p

re-i

nve

stig

atio

ns

an

d 3

,47

7

un

reso

lve

d o

ld c

ase

s in

20

15

.

Ta

rge

t: N

o c

ase

s o

lde

r th

an

2 y

ea

rs.

Nu

mb

er

of

pre

-in

vest

iga

tion

s re

du

ced

by

10

%.

•

Incr

ea

se o

f m

ea

sure

s3 in

th

e a

rea

of

just

ice

fo

r ch

il-d

ren

in a

cco

rda

nce

with

inte

rna

tion

al s

tan

da

rds.

B

ase

line

: In

20

16

, 5

7%

incr

ea

se in

use

of

div

ers

ion

m

ea

sure

s a

s co

mp

are

d t

o 2

01

2.

T

arg

et:

Co

ntin

ue

d in

cre

ase

in a

pp

lica

tion

of

div

er-

sio

n m

ea

sure

s a

t co

un

try

an

d lo

cal l

eve

l.

Sw

iss

inte

rve

ntio

ns

will

co

ntr

ibu

te t

o in

cre

ase

d p

erf

or-

ma

nce

of

the

jud

icia

l-p

rose

cuto

ria

l sys

tem

an

d e

ffic

ien

t p

roce

ssin

g o

f ca

ses,

th

us

imp

rovi

ng

ma

na

ge

me

nt

an

d

coo

rdin

atio

n w

ithin

th

e ju

dic

ial-

pro

secu

tori

al s

yste

m

an

d r

ele

van

t le

gis

lativ

e a

nd

po

licy

fra

me

wo

rks.

T

hro

ug

h a

sp

eci

fic f

ocu

s o

n in

cre

ase

d in

tera

ctio

n b

e-

twe

en

civ

il so

cie

ty a

nd

th

e ju

dic

iary

, th

e S

wis

s p

rog

ram

w

ill c

on

trib

ute

to

a ju

stic

e s

yste

m t

ha

t is

mo

re a

cco

un

t-a

ble

an

d r

esp

on

sive

to

th

e n

ee

ds

of

its e

nd

use

rs.

R

isks

•

La

ck o

f p

olit

ica

l will

, fin

an

cia

l re

sou

rce

s a

nd

co

m-

mitm

en

t to

co

ntin

ue

co

ord

ina

ted

an

d h

arm

on

ize

d e

f-fo

rts

in im

ple

me

ntin

g r

efo

rms

in t

he

just

ice

se

cto

r •

Po

litic

al e

lite

ca

ptu

re a

nd

pre

ssu

re o

n t

he

ind

ep

en

-d

en

cy o

f th

e ju

dic

iary

•

Jud

icia

l re

form

pro

cess

es

in f

rag

ile c

on

text

s re

qu

ire

co

mp

reh

en

sive

-lo

ng

te

rm a

pp

roa

che

s

Ou

tco

me

4: A

n e

ffic

ien

t, e

ffe

ctiv

e,

coo

rdin

ate

d ju

s-tic

e s

yste

m,

acc

ou

nta

ble

to

all

BiH

citi

zen

s, f

ully

a

lign

ed

with

EU

sta

nd

ard

s a

nd

be

st p

ract

ice

s, g

ua

r-a

nte

ein

g t

he

ru

le o

f la

w.

(Ju

stic

e S

ect

or

Re

form

Str

ate

gy

BiH

20

14

-20

18

) F

ield

s o

f o

bse

rva

tion

an

d I

nd

ica

tors

•

Ind

ep

en

de

nce

, a

cco

un

tab

ility

, e

ffic

ien

cy,

pro

fes-

sio

na

lism

an

d h

arm

on

iza

tion

of

the

BiH

jud

icia

l sy

ste

m is

fu

rth

er

stre

ng

the

ne

d a

nd

ma

inta

ine

d.

B

ase

line

: n

o.

of

ba

cklo

g o

f ca

ses

in B

iH ju

dic

ial

inst

itutio

ns

is a

rou

nd

2 m

illio

n,

mo

stly

re

late

d t

o

sma

ll cl

aim

s e

nfo

rce

me

nt

case

s. E

ffe

ctiv

en

ess

a

nd

eff

icie

ncy

of

jud

icia

l in

stitu

tion

s n

ee

d im

-p

rove

me

nt.

T

arg

et:

a)

red

uct

ion

of

ba

cklo

g w

ill in

cre

ase

th

e

po

ssib

ility

of

BiH

jud

icia

l in

stitu

tion

s to

re

solv

e

oth

er

case

s, b

esi

de

s e

nfo

rce

me

nt

pro

ced

ure

ca

s-e

s; b

) in

cre

ase

d e

ffic

ien

cy o

f B

iH ju

dic

ial i

nst

itu-

tion

s th

rou

gh

co

ntin

ua

tion

of

reco

nst

ruct

ion

an

d

com

pu

teri

zatio

n,

as

we

ll a

s g

rea

ter

con

sist

en

cy in

m

an

ag

em

en

t; c

) in

cre

ase

d e

ffic

ien

cy c

on

trib

utin

g

to c

itize

ns’

be

tte

r p

erc

ep

tion

of

BiH

jud

icia

l in

stitu

-tio

ns.

(4

) L

ines

of

inte

rven

tio

n (

Sw

iss

Pro

gra

m)

•

Imp

rovi

ng

re

gu

lato

ry f

ram

ew

ork

co

nd

itio

ns

for

eff

ect

ive

DD

LG

pro

cess

es

an

d d

eve

lop

me

nt

of

loca

l eco

no

my

in b

oth

en

titie

s a

s w

ell

as

on

th

e le

vel o

f th

e c

en

tra

l sta

te;

po

licy

dia

log

ue

an

d u

p-s

calin

g o

f va

lida

ted

exp

eri

en

ces

fro

m a

bo

tto

m-u

p p

ers

pe

ctiv

e f

or

the

inte

gra

tion

of

be

st p

ract

ice

s in

to r

ele

van

t le

gis

latio

ns.

•

En

ha

nci

ng

eff

ect

ive

ca

pa

city

bu

ildin

g,

ne

two

rkin

g a

nd

inte

rpla

y b

etw

ee

n k

ey

act

ors

at

all

go

vern

me

nta

l tie

rs t

o a

chie

ve a

fu

nct

ion

al a

nd

eff

ect

ive

ve

rtic

al i

nte

gra

tion

of

DD

LG

in B

iH.

Th

is m

ain

ly a

ims

at

the

ve

rtic

al a

nch

ori

ng

of

fina

nci

al/f

isca

l re

sults

-ori

en

ted

po

licie

s.

•

Fu

rth

er

stre

ng

the

nin

g o

f ca

pa

citie

s o

f m

un

icip

al o

rga

nis

ms

to e

nh

an

ce t

he

ir p

erf

orm

an

ce m

an

ag

em

en

t sy

ste

ms,

de

live

ry o

f se

rvic

es,

pu

blic

re

sou

rce

s m

an

ag

em

en

t,

en

viro

nm

en

tal a

nd

eco

no

mic

ma

na

ge

me

nt;

pilo

ting

an

d p

rovi

din

g m

od

els

of

mu

nic

ipa

l bu

dg

et

sup

po

rt t

o s

ele

cte

d m

un

icip

alit

ies.

•

Co

-fin

an

cin

g m

un

icip

al i

nve

stm

en

ts in

incr

ea

sin

g t

he

qu

alit

y a

nd

ava

ilab

ility

of

mu

nic

ipa

l se

rvic

es

an

d in

fra

stru

ctu

re,

with

fo

cu

s o

n e

nvi

ron

me

nta

l an

d e

con

om

ic s

ec-

tors

. •

Str

en

gth

en

ing

th

e in

stitu

tion

al a

nd

pro

fess

ion

al c

ap

aci

ties

of

the

tw

o e

ntit

ies’

AM

Cs,

in li

ne

with

th

e s

ha

pin

g o

f th

eir

str

ate

gie

s.

Th

is w

ill r

ein

forc

e t

he

ir r

ole

as

mo

de

ra-

tors

in t

he

ve

rtic

al d

ime

nsi

on

of

DD

LG

de

velo

pm

en

t a

nd

elim

ina

tion

of

con

stra

ints

in t

he

re

gu

lato

ry f

ram

ew

ork

fo

r m

un

icip

al s

erv

ice

de

live

ry.

•

Str

en

gth

en

ing

th

e in

stitu

tion

al a

nd

pro

fess

ion

al c

ap

aci

ties

of

loca

l co

mm

un

itie

s (M

Zs)

, m

un

icip

al c

ou

nci

ls,

sele

cte

d c

ivil

soci

ety

org

an

isa

tion

s a

nd

co

mm

un

ity b

ase

d

org

an

isa

tion

s, t

o r

ein

forc

e t

he

ir r

ole

as

key

dri

vers

of

DD

LG

pro

cess

es

at

the

loca

l le

vel.

•

Pro

mo

ting

th

e in

clu

sive

pa

rtic

ipa

tion

an

d m

ore

re

spo

nsi

ble

ro

le o

f ci

tize

ns

in d

eci

sio

n-m

aki

ng

pro

cess

es

with

in t

he

ir c

om

mu

niti

es

an

d in

pla

yin

g a

pro

act

ive

(re

spo

n-

sive

) ro

le in

loca

l de

velo

pm

en

t ve

ntu

res

as

we

ll a

s in

inte

r-m

un

icip

al/i

nte

r-e

ntit

y co

op

era

tion

. •

En

ha

nci

ng

ca

pa

citie

s o

f th

e ju

dic

ial-

pro

secu

tori

al s

yste

m f

or

imp

rove

d p

erf

orm

an

ce a

nd

eff

icie

ncy

(in

cl.

red

uct

ion

of

ba

cklo

g o

f ca

ses

an

d c

ase

pro

cess

ing

).

•

En

ha

nci

ng

th

e ju

dic

ial a

nd

juve

nile

just

ice

leg

al a

nd

po

licy

en

viro

nm

en

t, a

s w

ell

as

coo

rdin

atio

n a

nd

th

e s

tra

teg

ic m

an

ag

em

en

t sy

ste

m.

•

Str

en

gth

en

ing

th

e in

stitu

tion

al a

nd

pro

fess

ion

al c

ap

aci

ties

of

the

pro

secu

tori

al o

ffic

es

in B

iH in

lin

e w

ith t

he

Ju

stic

e S

ect

or

Re

form

Str

ate

gy.

•

Str

en

gth

en

ing

ca

pa

citie

s o

f ci

vil s

oci

ety

an

d e

nh

an

cin

g a

cce

ss a

nd

se

rvic

e p

rovi

sio

n (

incl

. ju

ven

ile ju

stic

e a

ltern

ativ

e m

ea

sure

s) t

o c

itize

ns/

juve

nile

s in

th

e a

rea

of

just

ice

/juve

nile

just

ice

.

Re

gio

na

l SE

CO

pro

gra

ms

focu

s o

n t

he

fo

llow

ing

are

as:

•

Ad

viso

ry s

erv

ice

s to

go

vern

me

nts

in v

iew

of

the

pre

pa

ratio

n,

ten

de

rin

g,

con

tra

ctin

g a

nd

imp

lem

en

tatio

n o

f p

ub

lic-p

riva

te p

art

ne

rsh

ips

in in

fra

stru

ctu

re.

•

Fo

ste

rin

g a

cce

ss t

o f

ina

nce

fo

r m

un

icip

al i

nfr

ast

ruct

ure

pro

ject

s th

rou

gh

co

mm

erc

ial b

an

ks.

(5)

Res

ou

rces

, par

tner

ship

s (S

wis

s P

rog

ram

)

•

Fin

an

cia

l re

sou

rce

s: T

he

pla

nn

ed

bu

dg

et

for

the

do

ma

in is

CH

F 4

1m

.

•

Hu

ma

n R

eso

urc

es:

Th

e d

om

ain

will

be

ma

na

ge

d b

y a

Sw

iss P

rog

ram

Off

ice

r (5

0%

) a

nd

th

ree

Na

tion

al P

rog

ram

Off

ice

rs (

19

0%

) w

ith s

up

po

rt p

rovi

de

d b

y th

e D

ire

cto

r o

f C

oo

pe

ratio

n a

nd

th

e D

ep

uty

of

Co

op

era

tion

. •

Mu

nic

ipa

litie

s a

nd

loca

l co

mm

un

itie

s (M

Z)

are

th

e m

ain

pa

rtn

ers

an

d o

wn

ers

of

the

DD

LG

pro

cess

es

wh

ich

are

en

ha

nce

d t

hro

ug

h S

wis

s co

ntr

ibu

tion

s. A

MC

s a

nd

o

the

r se

lect

ed

civ

il so

cie

ty o

rga

nis

atio

ns

are

ke

y p

art

ne

rs in

th

e im

ple

me

nta

tion

of

the

ma

in in

itia

tive

s, in

cl.

in t

he

ve

rtic

al i

nte

gra

tion

of

DD

LG

pro

cess

es.

Re

leva

nt

Min

istr

ies

at

en

tity

an

d c

an

ton

al l

eve

ls a

re t

he

ke

y co

un

terp

art

s in

th

e s

tra

teg

ic o

rie

nta

tion

of

DD

LG

en

de

avo

urs

an

d in

th

e c

orr

esp

on

din

g p

olic

y d

ialo

gu

e.

•

Th

e S

wis

s su

pp

ort

in t

his

do

ma

in is

ta

ilore

d t

o t

he

ne

ed

s o

f p

art

ne

rs a

t a

ll re

leva

nt

leve

ls f

or

DD

LG

pro

mo

tion

. In

teg

rate

d in

terv

en

tion

ap

pro

ach

es

en

com

pa

ss b

oth

d

em

an

d a

nd

su

pp

ly s

ide

of

loca

l go

vern

an

ce p

roce

sse

s. S

witz

erl

an

d a

pp

lies

a c

ou

ntr

ywid

e a

pp

roa

ch in

su

pp

ort

ing

DD

LG

in B

iH,

taki

ng

act

ion

s p

rog

ress

ive

ly t

hro

ug

h

clu

ste

rs o

n m

un

icip

al l

eve

ls in

clo

se in

tera

ctio

n a

nd

co

ord

ina

tion

with

oth

er

coo

pe

ratio

n a

ge

nci

es

wo

rkin

g in

th

ese

fie

lds.

•

Ke

y co

un

terp

art

s in

th

e p

olic

y d

ialo

gu

e a

nd

ste

eri

ng

of

the

pro

gra

m o

f ju

stic

e a

re t

he

Hig

h J

ud

icia

ry a

nd

Pro

secu

tori

al C

ou

nci

l BiH

, re

leva

nt

Min

istr

ies

at

sta

te,

en

tity

an

d c

an

ton

al l

eve

ls.

Th

e p

rog

ram

is c

lose

ly a

lign

ed

with

re

leva

nt

go

vern

me

nt

stra

teg

ies

an

d f

aci

lita

tes

the

ir e

ffe

ctiv

e im

ple

me

nta

tion

. In

th

is a

rea

str

ate

gic

an

d c

o-

do

no

r p

art

ne

rsh

ips

are

est

ab

lish

ed

with

th

e G

ove

rnm

en

ts o

f S

we

de

n a

nd

No

rwa

y, a

nd

do

no

r co

ord

ina

tion

is a

ctiv

ely

pro

mo

ted

. T

ech

nic

al a

ssis

tan

ce,

incl

ud

ing

exp

ert

su

pp

ort

fro

m Z

uri

ch P

rose

cuto

rs O

ffic

e,

is b

ala

nce

d w

ith t

arg

ete

d s

up

po

rt f

or

the

re

ha

bili

tatio

n o

r u

pg

rad

ing

of

jud

icia

ry/ju

ven

ile ju

stic

e in

fra

stru

ctu

re.

•

Ke

y p

art

ne

rs a

lso

incl

ud

e t

he

Kre

dita

nst

alt

für

Wie

de

rau

fba

u (

KfW

) a

nd

po

ten

tially

als

o t

he

Eu

rop

ea

n B

an

k fo

r R

eco

nst

ruct

ion

an

d D

eve

lop

me

nt

(EB

RD

) fo

r in

fra

-st

ruct

ure

pro

ject

s. F

urt

he

rmo

re,

util

itie

s (e

.g.

wa

ter

com

pa

nie

s) o

f p

art

ne

r ci

ties

are

imp

ort

an

t co

un

terp

art

s in

th

is c

on

text

. •

In t

he

wa

ter

sect

or,

SD

C a

nd

SE

CO

inst

rum

en

ts a

nd

ap

pro

ach

es

ha

ve p

rove

n t

o w

ork

alo

ng

ea

ch o

the

r in

ha

rmo

ny

(in

te

rms

of

infr

ast

ruct

ure

inve

stm

en

t, c

orp

ora

te

de

velo

pm

en

t m

ea

sure

s o

n t

he

util

ity le

vel,

an

d lo

cal g

ove

rna

nce

ap

pro

ach

es)

wh

ich

tra

nsl

ate

th

ese

pri

nci

ple

s a

lso

to

oth

er

are

as

wh

ere

mu

nic

ipa

litie

s d

eliv

er

ser-

vice

s.

33

Ou

tco

me

4: T

he

jud

icia

ry b

eco

me

s m

ore

eff

icie

nt

an

d

eff

ect

ive

, th

us

com

ba

ting

imp

un

ity a

nd

be

tte

r se

rvin

g

the

ne

ed

s o

f ju

ven

iles

wh

o a

re in

to

uch

with

th

e ju

stic

e

syst

em

as

vict

ims

or

pe

rpe

tra

tors

.

Ind

ica

tors

•

Nu

mb

er

of

op

en

pre

-in

vest

iga

tion

s a

nd

un

reso

lve

d

old

(tw

o y

ea

rs a

nd

mo

re)

case

s.

Ba

selin

e:

15

,59

3 o

pe

n p

re-i

nve

stig

atio

ns

an

d 3

,47

7

un

reso

lve

d o

ld c

ase

s in

20

15

.

Ta

rge

t: N

o c

ase

s o

lde

r th

an

2 y

ea

rs.

Nu

mb

er

of

pre

-in

vest

iga

tion

s re

du

ced

by

10

%.

•

Incr

ea

se o

f m

ea

sure

s3 in

th

e a

rea

of

just

ice

fo

r ch

il-d

ren

in a

cco

rda

nce

with

inte

rna

tion

al s

tan

da

rds.

B

ase

line

: In

20

16

, 5

7%

incr

ea

se in

use

of

div

ers

ion

m

ea

sure

s a

s co

mp

are

d t

o 2

01

2.

T

arg

et:

Co

ntin

ue

d in

cre

ase

in a

pp

lica

tion

of

div

er-

sio

n m

ea

sure

s a

t co

un

try

an

d lo

cal l

eve

l.

Sw

iss

inte

rve

ntio

ns

will

co

ntr

ibu

te t

o in

cre

ase

d p

erf

or-

ma

nce

of

the

jud

icia

l-p

rose

cuto

ria

l sys

tem

an

d e

ffic

ien

t p

roce

ssin

g o

f ca

ses,

th

us

imp

rovi

ng

ma

na

ge

me

nt

an

d

coo

rdin

atio

n w

ithin

th

e ju

dic

ial-

pro

secu

tori

al s

yste

m

an

d r

ele

van

t le

gis

lativ

e a

nd

po

licy

fra

me

wo

rks.

T

hro

ug

h a

sp

eci

fic f

ocu

s o

n in

cre

ase

d in

tera

ctio

n b

e-

twe

en

civ

il so

cie

ty a

nd

th

e ju

dic

iary

, th

e S

wis

s p

rog

ram

w

ill c

on

trib

ute

to

a ju

stic

e s

yste

m t

ha

t is

mo

re a

cco

un

t-a

ble

an

d r

esp

on

sive

to

th

e n

ee

ds

of

its e

nd

use

rs.

R

isks

•

La

ck o

f p

olit

ica

l will

, fin

an

cia

l re

sou

rce

s a

nd

co

m-

mitm

en

t to

co

ntin

ue

co

ord

ina

ted

an

d h

arm

on

ize

d e

f-fo

rts

in im

ple

me

ntin

g r

efo

rms

in t

he

just

ice

se

cto

r •

Po

litic

al e

lite

ca

ptu

re a

nd

pre

ssu

re o

n t

he

ind

ep

en

-d

en

cy o

f th

e ju

dic

iary

•

Jud

icia

l re

form

pro

cess

es

in f

rag

ile c

on

text

s re

qu

ire

co

mp

reh

en

sive

-lo

ng

te

rm a

pp

roa

che

s

Ou

tco

me

4: A

n e

ffic

ien

t, e

ffe

ctiv

e,

coo

rdin

ate

d ju

s-tic

e s

yste

m,

acc

ou

nta

ble

to

all

BiH

citi

zen

s, f

ully

a

lign

ed

with

EU

sta

nd

ard

s a

nd

be

st p

ract

ice

s, g

ua

r-a

nte

ein

g t

he

ru

le o

f la

w.

(Ju

stic

e S

ect

or

Re

form

Str

ate

gy

BiH

20

14

-20

18

) F

ield

s o

f o

bse

rva

tion

an

d I

nd

ica

tors

•

Ind

ep

en

de

nce

, a

cco

un

tab

ility

, e

ffic

ien

cy,

pro

fes-

sio

na

lism

an

d h

arm

on

iza

tion

of

the

BiH

jud

icia

l sy

ste

m is

fu

rth

er

stre

ng

the

ne

d a

nd

ma

inta

ine

d.

B

ase

line

: n

o.

of

ba

cklo

g o

f ca

ses

in B

iH ju

dic

ial

inst

itutio

ns

is a

rou

nd

2 m

illio

n,

mo

stly

re

late

d t

o

sma

ll cl

aim

s e

nfo

rce

me

nt

case

s. E

ffe

ctiv

en

ess

a

nd

eff

icie

ncy

of

jud

icia

l in

stitu

tion

s n

ee

d im

-p

rove

me

nt.

T

arg

et:

a)

red

uct

ion

of

ba

cklo

g w

ill in

cre

ase

th

e

po

ssib

ility

of

BiH

jud

icia

l in

stitu

tion

s to

re

solv

e

oth

er

case

s, b

esi

de

s e

nfo

rce

me

nt

pro

ced

ure

ca

s-e

s; b

) in

cre

ase

d e

ffic

ien

cy o

f B

iH ju

dic

ial i

nst

itu-

tion

s th

rou

gh

co

ntin

ua

tion

of

reco

nst

ruct

ion

an

d

com

pu

teri

zatio

n,

as

we

ll a

s g

rea

ter

con

sist

en

cy in

m

an

ag

em

en

t; c

) in

cre

ase

d e

ffic

ien

cy c

on

trib

utin

g

to c

itize

ns’

be

tte

r p

erc

ep

tion

of

BiH

jud

icia

l in

stitu

-tio

ns.

(4

) L

ines

of

inte

rven

tio

n (

Sw

iss

Pro

gra

m)

•

Imp

rovi

ng

re

gu

lato

ry f

ram

ew

ork

co

nd

itio

ns

for

eff

ect

ive

DD

LG

pro

cess

es

an

d d

eve

lop

me

nt

of

loca

l eco

no

my

in b

oth

en

titie

s a

s w

ell

as

on

th

e le

vel o

f th

e c

en

tra

l sta

te;

po

licy

dia

log

ue

an

d u

p-s

calin

g o

f va

lida

ted

exp

eri

en

ces

fro

m a

bo

tto

m-u

p p

ers

pe

ctiv

e f

or

the

inte

gra

tion

of

be

st p

ract

ice

s in

to r

ele

van

t le

gis

latio

ns.

•

En

ha

nci

ng

eff

ect

ive

ca

pa

city

bu

ildin

g,

ne

two

rkin

g a

nd

inte

rpla

y b

etw

ee

n k

ey

act

ors

at

all

go

vern

me

nta

l tie

rs t

o a

chie

ve a

fu

nct

ion

al a

nd

eff

ect

ive

ve

rtic

al i

nte

gra

tion

of

DD

LG

in B

iH.

Th

is m

ain

ly a

ims

at

the

ve

rtic

al a

nch

ori

ng

of

fina

nci

al/f

isca

l re

sults

-ori

en

ted

po

licie

s.

•

Fu

rth

er

stre

ng

the

nin

g o

f ca

pa

citie

s o

f m

un

icip

al o

rga

nis

ms

to e

nh

an

ce t

he

ir p

erf

orm

an

ce m

an

ag

em

en

t sy

ste

ms,

de

live

ry o

f se

rvic

es,

pu

blic

re

sou

rce

s m

an

ag

em

en

t,

en

viro

nm

en

tal a

nd

eco

no

mic

ma

na

ge

me

nt;

pilo

ting

an

d p

rovi

din

g m

od

els

of

mu

nic

ipa

l bu

dg

et

sup

po

rt t

o s

ele

cte

d m

un

icip

alit

ies.

•

Co

-fin

an

cin

g m

un

icip

al i

nve

stm

en

ts in

incr

ea

sin

g t

he

qu

alit

y a

nd

ava

ilab

ility

of

mu

nic

ipa

l se

rvic

es

an

d in

fra

stru

ctu

re,

with

fo

cu

s o

n e

nvi

ron

me

nta

l an

d e

con

om

ic s

ec-

tors

. •

Str

en

gth

en

ing

th

e in

stitu

tion

al a

nd

pro

fess

ion

al c

ap

aci

ties

of

the

tw

o e

ntit

ies’

AM

Cs,

in li

ne

with

th

e s

ha

pin

g o

f th

eir

str

ate

gie

s.

Th

is w

ill r

ein

forc

e t

he

ir r

ole

as

mo

de

ra-

tors

in t

he

ve

rtic

al d

ime

nsi

on

of

DD

LG

de

velo

pm

en

t a

nd

elim

ina

tion

of

con

stra

ints

in t

he

re

gu

lato

ry f

ram

ew

ork

fo

r m

un

icip

al s

erv

ice

de

live

ry.

•

Str

en

gth

en

ing

th

e in

stitu

tion

al a

nd

pro

fess

ion

al c

ap

aci

ties

of

loca

l co

mm

un

itie

s (M

Zs)

, m

un

icip

al c

ou

nci

ls,

sele

cte

d c

ivil

soci

ety

org

an

isa

tion

s a

nd

co

mm

un

ity b

ase

d

org

an

isa

tion

s, t

o r

ein

forc

e t

he

ir r

ole

as

key

dri

vers

of

DD

LG

pro

cess

es

at

the

loca

l le

vel.

•

Pro

mo

ting

th

e in

clu

sive

pa

rtic

ipa

tion

an

d m

ore

re

spo

nsi

ble

ro

le o

f ci

tize

ns

in d

eci

sio

n-m

aki

ng

pro

cess

es

with

in t

he

ir c

om

mu

niti

es

an

d in

pla

yin

g a

pro

act

ive

(re

spo

n-

sive

) ro

le in

loca

l de

velo

pm

en

t ve

ntu

res

as

we

ll a

s in

inte

r-m

un

icip

al/i

nte

r-e

ntit

y co

op

era

tion

. •

En

ha

nci

ng

ca

pa

citie

s o

f th

e ju

dic

ial-

pro

secu

tori

al s

yste

m f

or

imp

rove

d p

erf

orm

an

ce a

nd

eff

icie

ncy

(in

cl.

red

uct

ion

of

ba

cklo

g o

f ca

ses

an

d c

ase

pro

cess

ing

).

•

En

ha

nci

ng

th

e ju

dic

ial a

nd

juve

nile

just

ice

leg

al a

nd

po

licy

en

viro

nm

en

t, a

s w

ell

as

coo

rdin

atio

n a

nd

th

e s

tra

teg

ic m

an

ag

em

en

t sy

ste

m.

•

Str

en

gth

en

ing

th

e in

stitu

tion

al a

nd

pro

fess

ion

al c

ap

aci

ties

of

the

pro

secu

tori

al o

ffic

es

in B

iH in

lin

e w

ith t

he

Ju

stic

e S

ect

or

Re

form

Str

ate

gy.

•

Str

en

gth

en

ing

ca

pa

citie

s o

f ci

vil s

oci

ety

an

d e

nh

an

cin

g a

cce

ss a

nd

se

rvic

e p

rovi

sio

n (

incl

. ju

ven

ile ju

stic

e a

ltern

ativ

e m

ea

sure

s) t

o c

itize

ns/

juve

nile

s in

th

e a

rea

of

just

ice

/juve

nile

just

ice

.

Re

gio

na

l SE

CO

pro

gra

ms

focu

s o

n t

he

fo

llow

ing

are

as:

•

Ad

viso

ry s

erv

ice

s to

go

vern

me

nts

in v

iew

of

the

pre

pa

ratio

n,

ten

de

rin

g,

con

tra

ctin

g a

nd

imp

lem

en

tatio

n o

f p

ub

lic-p

riva

te p

art

ne

rsh

ips

in in

fra

stru

ctu

re.

•

Fo

ste

rin

g a

cce

ss t

o f

ina

nce

fo

r m

un

icip

al i

nfr

ast

ruct

ure

pro

ject

s th

rou

gh

co

mm

erc

ial b

an

ks.

(5)

Res

ou

rces

, par

tner

ship

s (S

wis

s P

rog

ram

)

•

Fin

an

cia

l re

sou

rce

s: T

he

pla

nn

ed

bu

dg

et

for

the

do

ma

in is

CH

F 4

1m

.

•

Hu

ma

n R

eso

urc

es:

Th

e d

om

ain

will

be

ma

na

ge

d b

y a

Sw

iss P

rog

ram

Off

ice

r (5

0%

) a

nd

th

ree

Na

tion

al P

rog

ram

Off

ice

rs (

19

0%

) w

ith s

up

po

rt p

rovi

de

d b

y th

e D

ire

cto

r o

f C

oo

pe

ratio

n a

nd

th

e D

ep

uty

of

Co

op

era

tion

. •

Mu

nic

ipa

litie

s a

nd

loca

l co

mm

un

itie

s (M

Z)

are

th

e m

ain

pa

rtn

ers

an

d o

wn

ers

of

the

DD

LG

pro

cess

es

wh

ich

are

en

ha

nce

d t

hro

ug

h S

wis

s co

ntr

ibu

tion

s. A

MC

s a

nd

o

the

r se

lect

ed

civ

il so

cie

ty o

rga

nis

atio

ns

are

ke

y p

art

ne

rs in

th

e im

ple

me

nta

tion

of

the

ma

in in

itia

tive

s, in

cl.

in t

he

ve

rtic

al i

nte

gra

tion

of

DD

LG

pro

cess

es.

Re

leva

nt

Min

istr

ies

at

en

tity

an

d c

an

ton

al l

eve

ls a

re t

he

ke

y co

un

terp

art

s in

th

e s

tra

teg

ic o

rie

nta

tion

of

DD

LG

en

de

avo

urs

an

d in

th

e c

orr

esp

on

din

g p

olic

y d

ialo

gu

e.

•

Th

e S

wis

s su

pp

ort

in t

his

do

ma

in is

ta

ilore

d t

o t

he

ne

ed

s o

f p

art

ne

rs a

t a

ll re

leva

nt

leve

ls f

or

DD

LG

pro

mo

tion

. In

teg

rate

d in

terv

en

tion

ap

pro

ach

es

en

com

pa

ss b

oth

d

em

an

d a

nd

su

pp

ly s

ide

of

loca

l go

vern

an

ce p

roce

sse

s. S

witz

erl

an

d a

pp

lies

a c

ou

ntr

ywid

e a

pp

roa

ch in

su

pp

ort

ing

DD

LG

in B

iH,

taki

ng

act

ion

s p

rog

ress

ive

ly t

hro

ug

h

clu

ste

rs o

n m

un

icip

al l

eve

ls in

clo

se in

tera

ctio

n a

nd

co

ord

ina

tion

with

oth

er

coo

pe

ratio

n a

ge

nci

es

wo

rkin

g in

th

ese

fie

lds.

•

Ke

y co

un

terp

art

s in

th

e p

olic

y d

ialo

gu

e a

nd

ste

eri

ng

of

the

pro

gra

m o

f ju

stic

e a

re t

he

Hig

h J

ud

icia

ry a

nd

Pro

secu

tori

al C

ou

nci

l BiH

, re

leva

nt

Min

istr

ies

at

sta

te,

en

tity

an

d c

an

ton

al l

eve

ls.

Th

e p

rog

ram

is c

lose

ly a

lign

ed

with

re

leva

nt

go

vern

me

nt

stra

teg

ies

an

d f

aci

lita

tes

the

ir e

ffe

ctiv

e im

ple

me

nta

tion

. In

th

is a

rea

str

ate

gic

an

d c

o-

do

no

r p

art

ne

rsh

ips

are

est

ab

lish

ed

with

th

e G

ove

rnm

en

ts o

f S

we

de

n a

nd

No

rwa

y, a

nd

do

no

r co

ord

ina

tion

is a

ctiv

ely

pro

mo

ted

. T

ech

nic

al a

ssis

tan

ce,

incl

ud

ing

exp

ert

su

pp

ort

fro

m Z

uri

ch P

rose

cuto

rs O

ffic

e,

is b

ala

nce

d w

ith t

arg

ete

d s

up

po

rt f

or

the

re

ha

bili

tatio

n o

r u

pg

rad

ing

of

jud

icia

ry/ju

ven

ile ju

stic

e in

fra

stru

ctu

re.

•

Ke

y p

art

ne

rs a

lso

incl

ud

e t

he

Kre

dita

nst

alt

für

Wie

de

rau

fba

u (

KfW

) a

nd

po

ten

tially

als

o t

he

Eu

rop

ea

n B

an

k fo

r R

eco

nst

ruct

ion

an

d D

eve

lop

me

nt

(EB

RD

) fo

r in

fra

-st

ruct

ure

pro

ject

s. F

urt

he

rmo

re,

util

itie

s (e

.g.

wa

ter

com

pa

nie

s) o

f p

art

ne

r ci

ties

are

imp

ort

an

t co

un

terp

art

s in

th

is c

on

text

. •

In t

he

wa

ter

sect

or,

SD

C a

nd

SE

CO

inst

rum

en

ts a

nd

ap

pro

ach

es

ha

ve p

rove

n t

o w

ork

alo

ng

ea

ch o

the

r in

ha

rmo

ny

(in

te

rms

of

infr

ast

ruct

ure

inve

stm

en

t, c

orp

ora

te

de

velo

pm

en

t m

ea

sure

s o

n t

he

util

ity le

vel,

an

d lo

cal g

ove

rna

nce

ap

pro

ach

es)

wh

ich

tra

nsl

ate

th

ese

pri

nci

ple

s a

lso

to

oth

er

are

as

wh

ere

mu

nic

ipa

litie

s d

eliv

er

ser-

vice

s.

D

omai

n of

inte

rven

tion

B: H

ealth

(SD

C)

Dom

ain

obje

ctiv

e: T

he p

opul

atio

n ha

s eq

uita

ble

acce

ss to

mor

e ef

ficie

nt a

nd re

spon

sive

qua

lity

prim

ary

heal

th c

are

(PH

C) s

ervi

ces,

and

has

incr

ease

d its

hea

lth li

ter-

acy.

Im

pact

Hyp

othe

sis:

Und

er th

e le

ader

ship

of t

he h

ealth

aut

horit

ies,

the

focu

s of

PH

C s

ervi

ces

tow

ards

dis

ease

pre

vent

ion

and

heal

th p

rom

otio

n w

ill b

e st

reng

then

ed, a

nd

the

syst

em’s

gov

erna

nce

and

the

acco

unta

bilit

y m

echa

nism

s im

prov

ed. N

urse

s w

ill g

ain

mor

e re

spon

sibi

litie

s an

d co

mpe

tenc

ies

in s

ervi

ce p

rovi

sion

, the

saf

ety

and

qual

i-ty

of c

are

will

be

enha

nced

, and

the

syst

em’s

cos

t-eff e

ctiv

enes

s w

ill b

e ra

ised

. By

fost

erin

g de

velo

pmen

t of h

ealth

out

reac

h se

rvic

es, p

rimar

ily b

y co

mm

unity

nur

ses

and

men

tal h

ealth

team

s w

hich

are

targ

etin

g so

cial

ly e

xclu

ded

and/

or p

oor

popu

latio

n gr

oups

, mor

e eq

uita

ble

and

affo

rdab

le a

cces

s to

PH

C s

ervi

ces

will

be

secu

red.

The

go

vern

men

t will

impr

ove

the

fram

ewor

k co

nditi

ons

for r

educ

ing

the

burd

en o

f non

-com

mun

icab

le d

isea

ses

thro

ugh

mul

ti-se

ctor

al c

oope

ratio

n, a

nd lo

cal c

omm

uniti

es a

nd

civi

l soc

iety

will

fost

er h

ealth

pro

mot

ing

envi

ronm

ents

. All

thes

e in

terv

entio

ns w

ill c

ontri

but e

to in

crea

sed

heal

th li

tera

cy o

f the

pop

ulat

ion,

lead

ing

to a

dopt

ion

of h

ealth

ier

lifes

tyle

s, a

nd to

impr

oved

hea

lth s

tatu

s of

the

popu

latio

n in

the

long

er te

rm.

(1) S

wis

s po

rtfo

lio o

utco

mes

(2

) Con

trib

utio

n of

Sw

iss

Prog

ram

(3

) Cou

ntry

dev

elop

men

t out

com

es

Out

com

e 1:

PH

C in

stitu

tions

del

iver

evi

denc

e-in

form

ed4 a

nd b

ette

r qua

lity

serv

ices

that

are

gen

der

sens

itive

, affo

rdab

le a

nd a

cces

sibl

e to

all,

par

ticul

arly

to

soc

ially

exc

lude

d an

d/or

poo

r pop

ulat

ions

, and

ori-

ente

d to

war

ds h

ealth

pro

mot

ion

and

prev

entio

n of

non

-co

mm

unic

able

dis

ease

s.

Indi

cato

rs

• %

PH

C fa

cilit

ies

prov

idin

g ge

nder

-sen

sitiv

e se

r-vi

ces

by a

pply

ing

evid

ence

-bas

ed s

tand

ards

of

care

for n

on-c

omm

unic

able

dis

ease

s, in

cl. n

ursi

ng

care

. B

asel

ine:

0%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

car

e in

team

-bas

ed d

eliv

ery

of c

are

and

21%

for

nurs

es’ c

are

alon

e.

Targ

et:

50%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

care

: for

team

-del

iver

ed a

nd fo

r nur

ses’

car

e.

•

Ref

erra

l rat

e to

hos

pita

ls re

late

d to

car

dio-

vasc

ular

di

seas

es a

nd m

enta

l hea

lth d

isor

ders

. B

asel

ine:

tbd

in 2

017

Targ

et:

Red

uctio

n of

rate

s 10

% fo

r car

dio-

vasc

ular

di

seas

es a

nd 1

0% fo

r men

tal h

ealth

dis

ease

s

• N

umbe

r of s

ocia

lly e

xclu

ded

and/

or p

oor p

erso

ns5

bene

fittin

g fro

m th

e P

HC

out

reac

h se

rvic

es a

nd

thei

r sat

isfa

ctio

n w

ith th

ese

serv

ices

. B

asel

ine:

Ser

vice

s no

t ava

ilabl

e Ta

rget

: At l

east

20,

000

pers

ons;

hig

h sa

tisfa

ctio

n

• N

umbe

r of p

eopl

e re

ache

d th

roug

h he

alth

edu

ca-

tion

sess

ions

rela

ted

to th

e pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses

(AR

I 34,

SD

G 3

).

Bas

elin

e: 0

Ta

rget

: tbd

in 2

017

Sw

iss

inte

rven

tions

are

pro

vide

d at

the

publ

ic h

ealth

sy

stem

leve

l, fo

cusi

ng o

n im

prov

emen

t of t

he P

HC

sy

stem

gov

erna

nce,

dev

elop

men

t of h

uman

reso

urce

s in

hea

lth (m

ore

flexi

ble,

mul

ti-sk

illed

and

team

-orie

nted

w

orkf

orce

), qu

ality

of s

ervi

ces

and

thei

r acc

essi

bilit

y to

th

e w

hole

pop

ulat

ion.

Effo

rts a

re in

vest

ed in

stre

ngth

-en

ing

the

role

and

pos

ition

of n

urse

s in

the

syst

em,

incl

udin

g th

eir e

duca

tion,

exp

ecte

d to

con

tribu

te to

the

cost

con

tain

men

ts o

f the

pub

lic h

ealth

sys

tem

. Im

porta

nt c

ost-e

ffect

ive

bene

fits

are

also

cre

ated

by

inve

stin

g in

stre

ngth

enin

g he

alth

pro

mot

ion

and

pre-

vent

ion

of n

on-c

omm

unic

able

dis

ease

s, p

artic

ular

ly

card

io-v

ascu

lar d

isea

ses

and

men

tal h

ealth

pro

blem

s w

hich

are

on

the

rise.

S

peci

al e

mph

asis

is p

rovi

ded

to d

evel

opm

ent o

f gen

-de

r-se

nsiti

ve s

ervi

ces

base

d on

evi

denc

e an

d re

spon

-si

ve to

the

popu

latio

n’s

need

s an

d ai

min

g at

redu

ctio

n of

hea

lth in

equa

litie

s in

the

coun

try. R

oll-o

ut a

nd s

cal-

ing-

up o

f the

com

mun

ity n

ursi

ng m

odel

and

men

tal

heal

th o

utre

ach

serv

ices

whi

ch a

re a

fford

able

and

su

stai

nabl

e w

ill b

e en

able

d be

yond

pilo

t are

as a

nd

cont

ribut

e to

impr

oved

acc

ess

and

use

of p

ublic

PH

C

serv

ices

by

excl

uded

and

/or p

oor p

opul

atio

n gr

oups

.

Ris

ks

• Th

e fin

anci

al c

onst

rain

ts a

nd re

late

d un

der-

staf

fing

in th

e he

alth

sec

tor m

ight

jeop

ardi

ze th

e su

stai

na-

bilit

y of

the

refo

rm.

• Th

e ca

paci

ties

of P

HC

pro

vide

rs a

re o

vers

tretc

hed.

•

Trai

ned

peop

le, e

.g. n

urse

s, e

mig

rate

(bra

in d

rain

).

Out

com

e 1:

PH

C is

equ

ally

acc

essi

ble

for a

ll ci

tizen

s an

d en

sure

s re

duct

ion

of h

ealth

ineq

ualit

ies.

It p

ro-

vide

s ev

iden

ce-b

ased

and

cos

t-effe

ctiv

e se

rvic

es,

reso

lvin

g th

e m

ajor

ity o

f hea

lth p

robl

ems

and

heal

th

need

s of

the

popu

latio

n w

ith th

e ac

tive

invo

lvem

ent o

f in

divi

dual

s, fa

mili

es a

nd c

omm

uniti

es.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

• C

over

age

by h

ealth

insu

ranc

e

Bas

elin

e: 8

6.4%

in F

BiH

, 72%

in R

S (2

014)

Ta

rget

: Uni

vers

al c

over

age

• %

of h

ealth

care

fund

ing

by H

ealth

Insu

ranc

e Fu

nds

whi

ch g

oes

for P

HC

B

asel

ine:

26%

(201

4)

Targ

et: 3

5%

•

% o

f ser

vice

s pr

ovid

ed a

t PH

C le

vel w

hich

are

he

alth

pro

mot

ion

and

dise

ase

prev

entio

n se

rvic

es

Bas

elin

e: <

20%

(201

4)

Targ

et: 4

0%

• O

ut o

f poc

ket e

xpen

ditu

re a

s a

shar

e of

the

tota

l he

alth

exp

endi

ture

B

asel

ine:

28.

4% (2

013)

Ta

rget

: Red

uctio

n (S

ourc

es: N

atio

nal H

ealth

Acc

ount

s, c

ount

ry s

tatis

tics)

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth

liter

acy,

enj

oys

impr

oved

con

ditio

ns fo

r hea

lthie

r life

-st

yles

, and

incr

ease

d its

dem

and

for a

ccou

ntab

ility

in

the

heal

th s

yste

m.

Indi

cato

rs

• %

of g

ener

al p

opul

atio

n an

d %

of y

outh

are

aw

are

of b

ehav

iour

-rel

ated

hea

lth ri

sks.

B

asel

ine:

25.

9% o

f pop

ulat

ion

(8.1

% y

outh

) Ta

rget

: 40

% g

ener

al p

opul

atio

n an

d 25

% y

outh

• E

xist

ence

of r

egul

ator

y fra

mew

ork

(for t

obac

co a

nd

alco

hol c

ontro

l, sa

lt, s

ugar

and

tran

s-fa

ts in

take

re

gula

tion,

phy

sica

l act

ivity

) for

redu

cing

the

heal

th

risk

fact

ors

with

a m

ulti-

sect

oral

app

roac

h, a

nd it

s im

plem

enta

tion.

B

asel

ine:

Reg

ulat

ory

fram

ewor

k is

not

in p

lace

Ta

rget

: R

egul

ator

y fra

mew

ork

is s

et a

nd im

ple-

men

ted

•

Leve

l of p

atie

nts’

invo

lvem

ent i

n de

velo

pmen

t of

thei

r tre

atm

ent p

lans

in ta

rget

ed P

HC

faci

litie

s an

d a

dem

and

for q

ualit

y of

hea

lth c

are.

B

asel

ine:

Pat

ient

s’ p

artic

ipat

ion

in tr

eatm

ent p

lan-

ning

intro

duce

d on

ly in

men

tal h

ealth

ser

vice

s; la

ck

of m

echa

nism

s fo

r dem

andi

ng a

ccou

ntab

ility

Ta

rget

: Pat

ient

s ar

e ac

tivel

y in

volv

ed a

nd in

crea

se

thei

r dem

and

for q

ualit

y of

car

e

The

Sw

iss

prog

ram

sup

ports

the

enha

ncem

ent o

f pop

-ul

atio

n’s

heal

th li

tera

cy a

nd e

ncou

ragi

ng p

eopl

e to

ex

erci

se c

ontro

l ove

r the

ir he

alth

det

erm

inan

ts a

nd li

ve

heal

thie

r. Th

e pr

omot

ed c

ore

valu

e is

abo

ut th

e he

alth

sy

stem

reco

gniz

ing

patie

nts

as a

reso

urce

and

as

partn

ers.

Thi

s w

ill c

ontri

bute

to b

ette

r and

mor

e co

st-

effe

ctiv

e ca

re a

nd im

prov

ed h

ealth

. S

uppo

rt is

pro

vide

d to

dev

elop

men

t of a

new

wor

king

cu

lture

that

fost

ers

coop

erat

ion

betw

een

heal

th a

nd

othe

r sec

tors

for s

ecur

ing

posi

tive

effe

cts

of p

olic

ies

in

vario

us s

ecto

rs o

n po

pula

tion’

s he

alth

. Im

prov

ed

fram

ewor

k co

nditi

ons,

ser

vice

s an

d ac

coun

tabi

lity

will

al

so c

ontri

bute

to s

treng

then

ing

the

trust

bet

wee

n ci

ti-ze

ns a

nd th

e go

vern

men

t. S

yner

gies

with

the

Eco

nom

y an

d E

mpl

oym

ent D

omai

n in

dev

elop

men

t of s

ocia

l ent

repr

eneu

rshi

p m

odel

s fo

r pe

rson

s w

ith d

isab

ilitie

s w

ill c

ontri

bute

to a

n in

crea

se

in th

e qu

ality

of l

ife fo

r thi

s po

pula

tion

grou

p.

Ris

ks

• P

oten

tial l

ack

of re

sour

ces

for e

nfor

cem

ent o

f the

m

ulti-

sect

oral

pol

icie

s.

• Th

e ch

ange

of p

opul

atio

n’s

beha

viou

r req

uire

s a

long

-term

per

spec

tive.

•

Pre

vent

ing

non-

com

mun

icab

le d

isea

ses

amon

g m

i d-a

ge p

opul

atio

n is

par

ticul

arly

cha

lleng

ing

as

this

gro

up is

alre

ady

heav

ily a

ffect

ed b

y th

ese

dis-

ease

s.

Out

com

e 2:

Hea

lth s

yste

m e

mpo

wer

s pa

tient

s to

m

ake

info

rmed

dec

isio

ns a

bout

thei

r hea

lth a

nd p

er-

form

sel

f-car

e, a

nd p

rom

ote

heal

th li

tera

cy. M

ulti-

sect

oral

act

iviti

es a

nd p

olic

ies

are

impl

emen

ted

by

addr

essi

ng s

ocia

l det

erm

inan

ts o

f hea

lth, p

rom

otin

g he

alth

y ch

oice

s th

roug

h fo

rmul

atin

g an

d de

sign

ing

prod

ucts

, reg

ulat

ing

mar

ketin

g, e

xcis

e du

ties

and

tax-

es a

nd e

duca

ting

cons

umer

s, p

rom

otin

g ac

tive

livin

g an

d he

alth

y nu

tritio

n, s

afe

phys

ical

and

soc

ial e

nvi-

ronm

ent,

with

an

aim

to p

rote

ct a

nd p

rom

ote

heal

th

and

wel

l-bei

ng a

nd p

reve

nt d

isea

se a

nd d

i sab

ility

.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

•

Pro

hibi

tion

of s

mok

ing

in p

ublic

pla

ces

and

exci

se

taxe

s on

toba

cco

and

alco

hol

Bas

elin

e: S

mok

ing

is n

ot p

rohi

bite

d; ta

xes

are

low

Ta

rget

: Sm

okin

g is

pro

hibi

ted

and

exci

se ta

xes

are

rais

ed

•

Beh

avio

ural

risk

fact

ors

of th

e po

pula

tion:

-

Exp

osur

e to

toba

cco

smok

e: (B

asel

ine:

35%

) -

Sm

okin

g ra

te (B

asel

ine:

M 2

8.4%

, F 2

5.4%

) -

Phy

sica

l ina

ctiv

ity ra

te (B

asel

ine:

M 3

2%, F

39%

) -

Ove

rwei

ght (

Bas

elin

e: M

46.

5%, F

25.

5%)

Targ

et: A

ll ris

k fa

ctor

s ar

e re

duce

d

(Sou

rces

: WB

sur

veys

, WH

O s

tatis

tics)

(4) L

ines

of i

nter

vent

ion

(Sw

iss

Prog

ram

)

• Im

prov

ing

fram

ewor

k co

nditi

ons

for r

educ

ing

the

mai

n ris

k fa

ctor

s an

d pr

even

ting

non-

com

mun

icab

le d

isea

ses

thro

ugh

a w

hole

-of g

over

nmen

t app

roac

h.

• P

rovi

ding

tech

nica

l sup

port

to a

nd fa

cilit

atin

g th

e re

form

act

iviti

es le

d by

hea

lth a

utho

ritie

s an

d he

alth

inst

itutio

ns.

• S

treng

then

ing

publ

ic h

ealth

sys

tem

s an

d P

HC

gov

erna

nce,

by

stim

ulat

ing

its a

ccou

ntab

ility

, evi

denc

e-ba

sed

man

agem

ent,

and

cost

-effe

ctiv

e in

terv

entio

ns.

• S

treng

then

ing

hum

an re

sour

ces

in h

ealth

by

inve

stin

g in

impr

ovem

ent o

f the

ir ed

ucat

ion

and

cont

inuo

us tr

aini

ng fo

r im

prov

ed q

ualit

y, s

cope

and

gen

der-

sens

itive

ness

of

ser

vice

pro

visi

on.

• E

mpo

wer

ing

user

s’ g

roup

s an

d ci

vil s

ocie

ty o

rgan

isat

ions

, i.e

. ass

ocia

tions

of h

ealth

pro

fess

iona

ls a

nd s

ervi

ce u

sers

/pat

ient

s, a

s pa

rtner

s of

the

heal

th a

utho

ritie

s.

• R

ollin

g-ou

t PH

C c

omm

unity

out

reac

h m

odel

s to

reac

h ex

clud

ed a

nd/o

r poo

r pop

ulat

ion

grou

ps a

nd ta

rget

ing

spec

ifica

lly y

oung

peo

ple.

•

Intro

duci

ng W

HO

’s “b

est-b

uy” i

nstru

men

ts in

con

trolli

ng a

nd p

reve

ntin

g no

n-co

mm

unic

able

dis

ease

s.

• D

evel

opin

g m

echa

nism

s fo

r mul

ti-se

ctor

al c

oope

ratio

n fo

r add

ress

ing

soci

al d

eter

min

ants

of h

ealth

.

(5) R

esou

rces

, par

tner

ship

s (S

wis

s Pr

ogra

m)

• Fi

nanc

ial r

esou

rces

: The

pla

nned

bud

get f

or th

e do

mai

n is

CH

F 14

m.

• H

uman

Res

ourc

es: T

he d

omai

n w

ill b

e m

anag

ed b

y a

Nat

iona

l Pro

gram

Offi

cer w

ith s

uppo

rt pr

ovid

ed b

y th

e D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of C

o-op

erat

ion.

•

Key

cou

nter

parts

in th

e po

licy

dial

ogue

and

ste

erin

g of

the

prog

ram

are

the

two

entit

y M

inis

tries

of H

ealth

and

the

Min

istry

of C

ivil

Affa

irs o

f BiH

. The

pro

gram

is c

lose

-ly

alig

ned

with

rele

vant

gov

ernm

ent s

trate

gies

and

faci

litat

es th

eir e

ffect

ive

impl

emen

tatio

n. S

witz

erla

nd’s

leve

rage

as

a pa

rtner

of a

utho

ritie

s in

hea

lth s

ecto

r ref

orm

is

furth

er e

nhan

ced

thro

ugh

coop

erat

ion

with

WH

O a

nd W

B in

a jo

int p

olic

y di

alog

ue w

ith th

e he

alth

aut

horit

ies.

Par

tner

ship

with

can

tons

of B

ern,

Jur

a, F

ribou

rg, a

nd

Gen

eva

and

thei

r tec

hnic

al s

uppo

rt in

are

a of

men

tal h

ealth

will

be

cont

inue

d.

• C

once

rnin

g ai

d m

odal

ities

, and

as

oppo

rtuni

ties

for c

ontri

butio

n pr

ojec

ts a

re li

mite

d in

the

sect

or, t

he d

omai

n m

ainl

y co

nsis

ts o

f man

date

pro

ject

s. T

echn

ical

ass

is-

tanc

e is

bal

ance

d w

ith ta

rget

ed s

uppo

rt fo

r the

reha

bilit

atio

n or

upg

radi

ng o

f hea

lth in

frast

ruct

ure.

Loc

al c

o-fin

anci

ng o

f int

erve

ntio

ns s

hall

be s

timul

ated

whe

neve

r po

ssib

le.

4 Evi

denc

e in

form

ed p

ract

ice

is u

sing

bes

t ava

ilabl

e lo

cal a

nd in

tern

atio

nal e

vide

nce

to id

entif

y th

e po

tent

ial b

enef

its, h

arm

s an

d co

sts

of a

ny in

terv

entio

n.

5 Eth

nic

min

oriti

es, p

oor,

unem

ploy

ed, e

lder

ly, p

erso

ns w

ith d

isab

ilitie

s

34

Annex 2Result framework (cont.)

Dom

ain

of in

terv

entio

n B

: Hea

lth (S

DC

) D

omai

n ob

ject

ive:

The

pop

ulat

ion

has

equi

tabl

e ac

cess

to m

ore

effic

ient

and

resp

onsi

ve q

ualit

y pr

imar

y he

alth

car

e (P

HC

) ser

vice

s, a

nd h

as in

crea

sed

its h

ealth

lite

r-ac

y.

Impa

ct H

ypot

hesi

s: U

nder

the

lead

ersh

ip o

f the

hea

lth a

utho

ritie

s, th

e fo

cus

of P

HC

ser

vice

s to

war

ds d

isea

se p

reve

ntio

n an

d he

alth

pro

mot

ion

will

be

stre

ngth

ened

, and

th

e sy

stem

’s g

over

nanc

e an

d th

e ac

coun

tabi

lity

mec

hani

sms

impr

oved

. Nur

ses

will

gai

n m

ore

resp

onsi

bilit

ies

and

com

pete

ncie

s in

ser

vice

pro

visi

on, t

he s

afet

y an

d qu

ali-

ty o

f car

e w

ill b

e en

hanc

ed, a

nd th

e sy

stem

’s c

ost-e

ffect

iven

ess

will

be

rais

ed. B

y fo

ster

ing

deve

lopm

ent o

f hea

lth o

utre

ach

serv

ices

, prim

arily

by

com

mun

ity n

urse

s an

d m

enta

l hea

lth te

ams

whi

ch a

re ta

rget

ing

soci

ally

exc

lude

d an

d/or

poo

r po

pula

tion

grou

ps, m

ore

equi

tabl

e an

d af

ford

able

acc

ess

to P

HC

ser

vice

s w

ill b

e se

cure

d. T

he

gove

rnm

ent w

ill im

prov

e th

e fra

mew

ork

cond

ition

s fo

r red

ucin

g th

e bu

rden

of n

on-c

omm

unic

able

dis

ease

s th

roug

h m

ulti-

sect

oral

coo

pera

tion,

and

loca

l com

mun

ities

and

ci

vil s

ocie

ty w

ill fo

ster

hea

lth p

rom

otin

g en

viro

nmen

ts. A

ll th

ese

inte

rven

tions

will

con

tribu

te to

incr

ease

d he

alth

lite

racy

of t

he p

opul

atio

n, le

adin

g to

ado

ptio

n of

hea

lthie

r lif

esty

les,

and

to im

prov

ed h

ealth

sta

tus

of th

e po

pula

tion

in th

e lo

nger

term

. (1

) Sw

iss

port

folio

out

com

es

(2) C

ontr

ibut

ion

of S

wis

s Pr

ogra

m

(3) C

ount

ry d

evel

opm

ent o

utco

mes

O

utco

me

1: P

HC

inst

itutio

ns d

eliv

er e

vide

nce-

info

rmed

4 and

bet

ter q

ualit

y se

rvic

es th

at a

re g

ende

r se

nsiti

ve, a

fford

able

and

acc

essi

ble

to a

ll, p

artic

ular

ly

to s

ocia

lly e

xclu

ded

and/

or p

oor p

opul

atio

ns, a

nd o

ri-en

ted

tow

ards

hea

lth p

rom

otio

n an

d pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses.

In

dica

tors

• %

PH

C fa

cilit

ies

prov

idin

g ge

nder

-sen

sitiv

e se

r-vi

ces

by a

pply

ing

evid

ence

-bas

ed s

tand

ards

of

care

for n

on-c

omm

unic

able

dis

ease

s, in

cl. n

ursi

ng

care

. B

asel

ine:

0%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

car

e in

team

-bas

ed d

eliv

ery

of c

are

and

21%

for

nurs

es’ c

are

alon

e.

Targ

et:

50%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

care

: for

team

-del

iver

ed a

nd fo

r nur

ses’

car

e.

•

Ref

erra

l rat

e to

hos

pita

ls re

late

d to

car

dio-

vasc

ular

di

seas

es a

nd m

enta

l hea

lth d

isor

ders

. B

asel

ine:

tbd

in 2

017

Targ

et:

Red

uctio

n of

rate

s 10

% fo

r car

dio-

vasc

ular

di

seas

es a

nd 1

0% fo

r men

tal h

ealth

dis

ease

s

• N

umbe

r of s

ocia

lly e

xclu

ded

and/

or p

oor p

erso

ns5

bene

fittin

g fro

m th

e P

HC

out

reac

h se

rvic

es a

nd

thei

r sat

isfa

ctio

n w

ith th

ese

serv

ices

. B

asel

ine:

Ser

vice

s no

t ava

ilabl

e Ta

rget

: At l

east

20,

000

pers

ons;

hig

h sa

tisfa

ctio

n

• N

umbe

r of p

eopl

e re

ache

d th

roug

h he

alth

edu

ca-

tion

sess

ions

rela

ted

to th

e pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses

(AR

I 34,

SD

G 3

).

Bas

elin

e: 0

Ta

rget

: tbd

in 2

017

Sw

iss

inte

rven

tions

are

pro

vide

d at

the

publ

ic h

ealth

sy

stem

leve

l, fo

cusi

ng o

n im

prov

emen

t of t

he P

HC

sy

stem

gov

erna

nce,

dev

elop

men

t of h

uman

reso

urce

s in

hea

lth (m

ore

flexi

ble,

mul

ti-sk

illed

and

team

-orie

nted

w

orkf

orce

), qu

ality

of s

ervi

ces

and

thei

r acc

essi

bilit

y to

th

e w

hole

pop

ulat

ion.

Effo

rts a

re in

vest

ed in

stre

ngth

-en

ing

the

role

and

pos

ition

of n

urse

s in

the

syst

em,

incl

udin

g th

eir e

duca

tion,

exp

ecte

d to

con

tribu

te to

the

cost

con

tain

men

ts o

f the

pub

lic h

ealth

sys

tem

. Im

porta

nt c

ost-e

ffect

ive

bene

fits

are

also

cre

ated

by

inve

stin

g in

stre

ngth

enin

g he

alth

pro

mot

ion

and

pre-

vent

ion

of n

on-c

omm

unic

able

dis

ease

s, p

artic

ular

ly

card

io-v

ascu

lar d

isea

ses

and

men

tal h

ealth

pro

blem

s w

hich

are

on

the

rise.

S

peci

al e

mph

asis

is p

rovi

ded

to d

evel

opm

ent o

f gen

-de

r-se

nsiti

ve s

ervi

ces

base

d on

evi

denc

e an

d re

spon

-si

ve to

the

popu

latio

n’s

need

s an

d ai

min

g at

redu

ctio

n of

hea

lth in

equa

litie

s in

the

coun

try. R

oll-o

ut a

nd s

cal-

ing-

up o

f the

com

mun

ity n

ursi

ng m

odel

and

men

tal

heal

th o

utre

ach

serv

ices

whi

ch a

re a

fford

able

and

su

stai

nabl

e w

ill b

e en

able

d be

yond

pilo

t are

as a

nd

cont

ribut

e to

impr

oved

acc

ess

and

use

of p

ublic

PH

C

serv

ices

by

excl

uded

and

/or p

oor p

opul

atio

n gr

oups

.

Ris

ks

• Th

e fin

anci

al c

onst

rain

ts a

nd re

late

d un

der-

staf

fing

in th

e he

alth

sec

tor m

ight

jeop

ardi

ze th

e su

stai

na-

bilit

y of

the

refo

rm.

• Th

e ca

paci

ties

of P

HC

pro

vide

rs a

re o

vers

tretc

hed.

•

Trai

ned

peop

le, e

.g. n

urse

s, e

mig

rate

(bra

in d

rain

).

Out

com

e 1:

PH

C is

equ

ally

acc

essi

ble

for a

ll ci

tizen

s an

d en

sure

s re

duct

ion

of h

ealth

ineq

ualit

ies.

It p

ro-

vide

s ev

iden

ce-b

ased

and

cos

t-effe

ctiv

e se

rvic

es,

reso

lvin

g th

e m

ajor

ity o

f hea

lth p

robl

ems

and

heal

th

need

s of

the

popu

latio

n w

ith th

e ac

tive

invo

lvem

ent o

f in

divi

dual

s, fa

mili

es a

nd c

omm

uniti

es.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

• C

over

age

by h

ealth

insu

ranc

e

Bas

elin

e: 8

6.4%

in F

BiH

, 72%

in R

S (2

014)

Ta

rget

: Uni

vers

al c

over

age

• %

of h

ealth

care

fund

ing

by H

ealth

Insu

ranc

e Fu

nds

whi

ch g

oes

for P

HC

B

asel

ine:

26%

(201

4)

Targ

et: 3

5%

•

% o

f ser

vice

s pr

ovid

ed a

t PH

C le

vel w

hich

are

he

alth

pro

mot

ion

and

dise

ase

prev

entio

n se

rvic

es

Bas

elin

e: <

20%

(201

4)

Targ

et: 4

0%

• O

ut o

f poc

ket e

xpen

ditu

re a

s a

shar

e of

the

tota

l he

alth

exp

endi

ture

B

asel

ine:

28.

4% (2

013)

Ta

rget

: Red

uctio

n (S

ourc

es: N

atio

nal H

ealth

Acc

ount

s, c

ount

ry s

tatis

tics)

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth

liter

acy,

enj

oys

impr

oved

con

ditio

ns fo

r hea

lthie

r life

-st

yles

, and

incr

ease

d its

dem

and

for a

ccou

ntab

ility

in

the

heal

th s

yste

m.

Indi

cato

rs

• %

of g

ener

al p

opul

atio

n an

d %

of y

outh

are

aw

are

of b

ehav

iour

-rel

ated

hea

lth ri

sks.

B

asel

ine:

25.

9% o

f pop

ulat

ion

(8.1

% y

outh

) Ta

rget

: 40

% g

ener

al p

opul

atio

n an

d 25

% y

outh

• E

xist

ence

of r

egul

ator

y fra

mew

ork

(for t

obac

co a

nd

alco

hol c

ontro

l, sa

lt, s

ugar

and

tran

s-fa

ts in

take

re

gula

tion,

phy

sica

l act

ivity

) for

redu

cing

the

heal

th

risk

fact

ors

with

a m

ulti-

sect

oral

app

roac

h, a

nd it

s im

plem

enta

tion.

B

asel

ine:

Reg

ulat

ory

fram

ewor

k is

not

in p

lace

Ta

rget

: R

egul

ator

y fra

mew

ork

is s

et a

nd im

ple-

men

ted

•

Leve

l of p

atie

nts’

invo

lvem

ent i

n de

velo

pmen

t of

thei

r tre

atm

ent p

lans

in ta

rget

ed P

HC

faci

litie

s an

d a

dem

and

for q

ualit

y of

hea

lth c

are.

B

asel

ine:

Pat

ient

s’ p

artic

ipat

ion

in tr

eatm

ent p

lan-

ning

intro

duce

d on

ly in

men

tal h

ealth

ser

vice

s; la

ck

of m

echa

nism

s fo

r dem

andi

ng a

ccou

ntab

ility

Ta

rget

: Pat

ient

s ar

e ac

tivel

y in

volv

ed a

nd in

crea

se

thei

r dem

and

for q

ualit

y of

car

e

The

Sw

iss

prog

ram

sup

ports

the

enha

ncem

ent o

f pop

-ul

atio

n’s

heal

th li

tera

cy a

nd e

ncou

ragi

ng p

eopl

e to

ex

erci

se c

ontro

l ove

r the

ir he

alth

det

erm

inan

ts a

nd li

ve

heal

thie

r. Th

e pr

omot

ed c

ore

valu

e is

abo

ut th

e he

alth

sy

stem

reco

gniz

ing

patie

nts

as a

reso

urce

and

as

partn

ers.

Thi

s w

ill c

ontri

bute

to b

ette

r and

mor

e co

st-

effe

ctiv

e ca

re a

nd im

prov

ed h

ealth

. S

uppo

rt is

pro

vide

d to

dev

elop

men

t of a

new

wor

king

cu

lture

that

fost

ers

coop

erat

ion

betw

een

heal

th a

nd

othe

r sec

tors

for s

ecur

ing

posi

tive

effe

cts

of p

olic

ies

in

vario

us s

ecto

rs o

n po

pula

tion’

s he

alth

. Im

prov

ed

fram

ewor

k co

nditi

ons,

ser

vice

s an

d ac

coun

tabi

lity

will

al

so c

ontri

bute

to s

treng

then

ing

the

trust

bet

wee

n ci

ti-ze

ns a

nd th

e go

vern

men

t. S

yner

gies

with

the

Eco

nom

y an

d E

mpl

oym

ent D

omai

n in

dev

elop

men

t of s

ocia

l ent

repr

eneu

rshi

p m

odel

s fo

r pe

rson

s w

ith d

isab

ilitie

s w

ill c

ontri

bute

to a

n in

crea

se

in th

e qu

ality

of l

ife fo

r thi

s po

pula

tion

grou

p.

Ris

ks

• P

oten

tial l

ack

of re

sour

ces

for e

nfor

cem

ent o

f the

m

ulti-

sect

oral

pol

icie

s.

• Th

e ch

ange

of p

opul

atio

n’s

beha

viou

r req

uire

s a

long

-term

per

spec

tive.

•

Pre

vent

ing

non-

com

mun

icab

le d

isea

ses

amon

g m

id-a

ge p

opul

atio

n is

par

ticul

arly

cha

lleng

ing

as

this

gro

up is

alre

ady

heav

ily a

ffect

ed b

y th

ese

dis-

ease

s.

Out

com

e 2:

Hea

lth s

yste

m e

mpo

wer

s pa

tient

s to

m

ake

info

rmed

dec

isio

ns a

bout

thei

r hea

lth a

nd p

er-

form

sel

f-car

e, a

nd p

rom

ote

heal

th li

tera

cy. M

ulti-

sect

oral

act

iviti

es a

nd p

olic

ies

are

impl

emen

ted

by

addr

essi

ng s

ocia

l det

erm

inan

ts o

f hea

lth, p

rom

otin

g he

alth

y ch

oice

s th

roug

h fo

rmul

atin

g an

d de

sign

ing

prod

ucts

, reg

ulat

ing

mar

ketin

g, e

xcis

e du

ties

and

tax-

es a

nd e

duca

ting

cons

umer

s, p

rom

otin

g ac

tive

livin

g an

d he

alth

y nu

tritio

n, s

afe

phys

ical

and

soc

ial e

nvi-

ronm

ent,

with

an

aim

to p

rote

ct a

nd p

rom

ote

heal

th

and

wel

l-bei

ng a

nd p

reve

nt d

isea

se a

nd d

isab

ility

.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

•

Pro

hibi

tion

of s

mok

ing

in p

ublic

pla

ces

and

exci

se

taxe

s on

toba

cco

and

alco

hol

Bas

elin

e: S

mok

ing

is n

ot p

rohi

bite

d; ta

xes

are

low

Ta

rget

: Sm

okin

g is

pro

hibi

ted

and

exci

se ta

xes

are

rais

ed

•

Beh

avio

ural

risk

fact

ors

of th

e po

pula

tion:

-

Exp

osur

e to

toba

cco

smok

e: (B

asel

ine:

35%

) -

Sm

okin

g ra

te (B

asel

ine:

M 2

8.4%

, F 2

5.4%

) -

Phy

sica

l ina

ctiv

ity ra

te (B

asel

ine:

M 3

2%, F

39%

) -

Ove

rwei

ght (

Bas

elin

e: M

46.

5%, F

25.

5%)

Targ

et: A

ll ris

k fa

ctor

s ar

e re

duce

d

(Sou

rces

: WB

sur

veys

, WH

O s

tatis

tics)

(4) L

ines

of i

nter

vent

ion

(Sw

iss

Prog

ram

)

• Im

prov

ing

fram

ewor

k co

nditi

ons

for r

educ

ing

the

mai

n ris

k fa

ctor

s an

d pr

even

ting

non-

com

mun

icab

le d

isea

ses

thro

ugh

a w

hole

-of g

over

nmen

t app

roac

h.

• P

rovi

ding

tech

nica

l sup

port

to a

nd fa

cilit

atin

g th

e re

form

act

iviti

es le

d by

hea

lth a

utho

ritie

s an

d he

alth

inst

itutio

ns.

• S

treng

then

ing

publ

ic h

ealth

sys

tem

s an

d P

HC

gov

erna

nce,

by

stim

ulat

ing

its a

ccou

ntab

ility

, evi

denc

e-ba

sed

man

agem

ent,

and

cost

-effe

ctiv

e in

terv

entio

ns.

• S

treng

then

ing

hum

an re

sour

ces

in h

ealth

by

inve

stin

g in

impr

ovem

ent o

f the

ir ed

ucat

ion

and

cont

inuo

us tr

aini

ng fo

r im

prov

ed q

ualit

y, s

cope

and

gen

der-

sens

itive

ness

of

ser

vice

pro

visi

on.

• E

mpo

wer

ing

user

s’ g

roup

s an

d ci

vil s

ocie

ty o

rgan

isat

ions

, i.e

. ass

ocia

tions

of h

ealth

pro

fess

iona

ls a

nd s

ervi

ce u

sers

/pat

ient

s, a

s pa

rtner

s of

the

heal

th a

utho

ritie

s.

• R

ollin

g-ou

t PH

C c

omm

unity

out

reac

h m

odel

s to

reac

h ex

clud

ed a

nd/o

r poo

r pop

ulat

ion

grou

ps a

nd ta

rget

ing

spec

ifica

lly y

oung

peo

ple.

•

Intro

duci

ng W

HO

’s “b

est-b

uy” i

nstru

men

ts in

con

trolli

ng a

nd p

reve

ntin

g no

n-co

mm

unic

able

dis

ease

s.

• D

evel

opin

g m

echa

nism

s fo

r mul

ti-se

ctor

al c

oope

ratio

n fo

r add

ress

ing

soci

al d

eter

min

ants

of h

ealth

.

(5) R

esou

rces

, par

tner

ship

s (S

wis

s Pr

ogra

m)

• Fi

nanc

ial r

esou

rces

: The

pla

nned

bud

get f

or th

e do

mai

n is

CH

F 14

m.

• H

uman

Res

ourc

es: T

he d

omai

n w

ill b

e m

anag

ed b

y a

Nat

iona

l Pro

gram

Offi

cer w

ith s

uppo

rt pr

ovid

ed b

y th

e D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of C

o-op

erat

ion.

•

Key

cou

nter

parts

in th

e po

licy

dial

ogue

and

ste

erin

g of

the

prog

ram

are

the

two

entit

y M

inis

tries

of H

ealth

and

the

Min

istry

of C

ivil

Affa

irs o

f BiH

. The

pro

gram

is c

lose

-ly

alig

ned

with

rele

vant

gov

ernm

ent s

trate

gies

and

faci

litat

es th

eir e

ffect

ive

impl

emen

tatio

n. S

witz

erla

nd’s

leve

rage

as

a pa

rtner

of a

utho

ritie

s in

hea

lth s

ecto

r ref

orm

is

furth

er e

nhan

ced

thro

ugh

coop

erat

ion

with

WH

O a

nd W

B in

a jo

int p

olic

y di

alog

ue w

ith th

e he

alth

aut

horit

ies.

Par

tner

ship

with

can

tons

of B

ern,

Jur

a, F

ribou

rg, a

nd

Gen

eva

and

thei

r tec

hnic

al s

uppo

rt in

are

a of

men

tal h

ealth

will

be

cont

inue

d.

• C

once

rnin

g ai

d m

odal

ities

, and

as

oppo

rtuni

ties

for c

ontri

butio

n pr

ojec

ts a

re li

mite

d in

the

sect

or, t

he d

omai

n m

ainl

y co

nsis

ts o

f man

date

pro

ject

s. T

echn

ical

ass

is-

tanc

e is

bal

ance

d w

ith ta

rget

ed s

uppo

rt fo

r the

reha

bilit

atio

n or

upg

radi

ng o

f hea

lth in

frast

ruct

ure.

Loc

al c

o-fin

anci

ng o

f int

erve

ntio

ns s

hall

be s

timul

ated

whe

neve

r po

ssib

le.

4 Evi

denc

e in

form

ed p

ract

ice

is u

sing

bes

t ava

ilabl

e lo

cal a

nd in

tern

atio

nal e

vide

nce

to id

entif

y th

e po

tent

ial b

enef

its, h

arm

s an

d co

sts

of a

ny in

terv

entio

n.

5 Eth

nic

min

oriti

es, p

oor,

unem

ploy

ed, e

lder

ly, p

erso

ns w

ith d

isab

ilitie

s

Dom

ain

of in

terv

entio

n B

: Hea

lth (S

DC

) D

omai

n ob

ject

ive:

The

pop

ulat

ion

has

equi

tabl

e ac

cess

to m

ore

effic

ient

and

resp

onsi

ve q

ualit

y pr

imar

y he

alth

car

e (P

HC

) ser

vice

s, a

nd h

as in

crea

sed

its h

ealth

lite

r-ac

y.

Impa

ct H

ypot

hesi

s: U

nder

the

lead

ersh

ip o

f the

hea

lth a

utho

ritie

s, th

e fo

cus

of P

HC

ser

vice

s to

war

ds d

isea

se p

reve

ntio

n an

d he

alth

pro

mot

ion

will

be

stre

ngth

ened

, and

th

e sy

stem

’s g

over

nanc

e an

d th

e ac

coun

tabi

lity

mec

hani

sms

impr

oved

. Nur

ses

will

gai

n m

ore

resp

onsi

bilit

ies

and

com

pete

ncie

s in

ser

vice

pro

visi

on, t

he s

afet

y an

d qu

ali-

ty o

f car

e w

ill b

e en

hanc

ed, a

nd th

e sy

stem

’s c

ost-e

ffect

iven

ess

will

be

rais

ed. B

y fo

ster

ing

deve

lopm

ent o

f hea

lth o

utre

ach

serv

ices

, prim

arily

by

com

mun

ity n

urse

s an

d m

enta

l hea

lth te

ams

whi

ch a

re ta

rget

ing

soci

ally

exc

lude

d an

d/or

poo

r po

pula

tion

grou

ps, m

ore

equi

tabl

e an

d af

ford

able

acc

ess

to P

HC

ser

vice

s w

ill b

e se

cure

d. T

he

gove

rnm

ent w

ill im

prov

e th

e fra

mew

ork

cond

ition

s fo

r red

ucin

g th

e bu

rden

of n

on-c

omm

unic

able

dis

ease

s th

roug

h m

ulti-

sect

oral

coo

pera

tion,

and

loca

l com

mun

ities

and

ci

vil s

ocie

ty w

ill fo

ster

hea

lth p

rom

otin

g en

viro

nmen

ts. A

ll th

ese

inte

rven

tions

will

con

tribu

te to

incr

ease

d he

alth

lite

racy

of t

he p

opul

atio

n, le

adin

g to

ado

ptio

n of

hea

lthie

r lif

esty

les,

and

to im

prov

ed h

ealth

sta

tus

of th

e po

pula

tion

in th

e lo

nger

term

. (1

) Sw

iss

port

folio

out

com

es

(2) C

ontr

ibut

ion

of S

wis

s Pr

ogra

m

(3) C

ount

ry d

evel

opm

ent o

utco

mes

O

utco

me

1: P

HC

inst

itutio

ns d

eliv

er e

vide

nce-

info

rmed

4 and

bet

ter q

ualit

y se

rvic

es th

at a

re g

ende

r se

nsiti

ve, a

fford

able

and

acc

essi

ble

to a

ll, p

artic

ular

ly

to s

ocia

lly e

xclu

ded

and/

or p

oor p

opul

atio

ns, a

nd o

ri-en

ted

tow

ards

hea

lth p

rom

otio

n an

d pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses.

In

dica

tors

• %

PH

C fa

cilit

ies

prov

idin

g ge

nder

-sen

sitiv

e se

r-vi

ces

by a

pply

ing

evid

ence

-bas

ed s

tand

ards

of

care

for n

on-c

omm

unic

able

dis

ease

s, in

cl. n

ursi

ng

care

. B

asel

ine:

0%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

car

e in

team

-bas

ed d

eliv

ery

of c

are

and

21%

for

nurs

es’ c

are

alon

e.

Targ

et:

50%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

care

: for

team

-del

iver

ed a

nd fo

r nur

ses’

car

e.

•

Ref

erra

l rat

e to

hos

pita

ls re

late

d to

car

dio-

vasc

ular

di

seas

es a

nd m

enta

l hea

lth d

isor

ders

. B

asel

ine:

tbd

in 2

017

Targ

et:

Red

uctio

n of

rate

s 10

% fo

r car

dio-

vasc

ular

di

seas

es a

nd 1

0% fo

r men

tal h

ealth

dis

ease

s

• N

umbe

r of s

ocia

lly e

xclu

ded

and/

or p

oor p

erso

ns5

bene

fittin

g fro

m th

e P

HC

out

reac

h se

rvic

es a

nd

thei

r sat

isfa

ctio

n w

ith th

ese

serv

ices

. B

asel

ine:

Ser

vice

s no

t ava

ilabl

e Ta

rget

: At l

east

20,

000

pers

ons;

hig

h sa

tisfa

ctio

n

• N

umbe

r of p

eopl

e re

ache

d th

roug

h he

alth

edu

ca-

tion

sess

ions

rela

ted

to th

e pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses

(AR

I 34,

SD

G 3

).

Bas

elin

e: 0

Ta

rget

: tbd

in 2

017

Sw

iss

inte

rven

tions

are

pro

vide

d at

the

publ

ic h

ealth

sy

stem

leve

l, fo

cusi

ng o

n im

prov

emen

t of t

he P

HC

sy

stem

gov

erna

nce,

dev

elop

men

t of h

uman

reso

urce

s in

hea

lth (m

ore

flexi

ble,

mul

ti-sk

illed

and

team

-orie

nted

w

orkf

orce

), qu

ality

of s

ervi

ces

and

thei

r acc

essi

bilit

y to

th

e w

hole

pop

ulat

ion.

Effo

rts a

re in

vest

ed in

stre

ngth

-en

ing

the

role

and

pos

ition

of n

urse

s in

the

syst

em,

incl

udin

g th

eir e

duca

tion,

exp

ecte

d to

con

tribu

te to

the

cost

con

tain

men

ts o

f the

pub

lic h

ealth

sys

tem

. Im

porta

nt c

ost-e

ffect

ive

bene

fits

are

also

cre

ated

by

inve

stin

g in

stre

ngth

enin

g he

alth

pro

mot

ion

and

pre-

vent

ion

of n

on-c

omm

unic

able

dis

ease

s, p

artic

ular

ly

card

io-v

ascu

lar d

isea

ses

and

men

tal h

ealth

pro

blem

s w

hich

are

on

the

rise.

S

peci

al e

mph

asis

is p

rovi

ded

to d

evel

opm

ent o

f gen

-de

r-se

nsiti

ve s

ervi

ces

base

d on

evi

denc

e an

d re

spon

-si

ve to

the

popu

latio

n’s

need

s an

d ai

min

g at

redu

ctio

n of

hea

lth in

equa

litie

s in

the

coun

try. R

oll-o

ut a

nd s

cal-

ing-

up o

f the

com

mun

ity n

ursi

ng m

odel

and

men

tal

heal

th o

utre

ach

serv

ices

whi

ch a

re a

fford

able

and

su

stai

nabl

e w

ill b

e en

able

d be

yond

pilo

t are

as a

nd

cont

ribut

e to

impr

oved

acc

ess

and

use

of p

ublic

PH

C

serv

ices

by

excl

uded

and

/or p

oor p

opul

atio

n gr

oups

.

Ris

ks

• Th

e fin

anci

al c

onst

rain

ts a

nd re

late

d un

der-

staf

fing

in th

e he

alth

sec

tor m

ight

jeop

ardi

ze th

e su

stai

na-

bilit

y of

the

refo

rm.

• Th

e ca

paci

ties

of P

HC

pro

vide

rs a

re o

vers

tretc

hed.

•

Trai

ned

peop

le, e

.g. n

urse

s, e

mig

rate

(bra

in d

rain

).

Out

com

e 1:

PH

C is

equ

ally

acc

essi

ble

for a

ll ci

tizen

s an

d en

sure

s re

duct

ion

of h

ealth

ineq

ualit

ies.

It p

ro-

vide

s ev

iden

ce-b

ased

and

cos

t-effe

ctiv

e se

rvic

es,

reso

lvin

g th

e m

ajor

ity o

f hea

lth p

robl

ems

and

heal

th

need

s of

the

popu

latio

n w

ith th

e ac

tive

invo

lvem

ent o

f in

divi

dual

s, fa

mili

es a

nd c

omm

uniti

es.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

• C

over

age

by h

ealth

insu

ranc

e

Bas

elin

e: 8

6.4%

in F

BiH

, 72%

in R

S (2

014)

Ta

rget

: Uni

vers

al c

over

age

• %

of h

ealth

care

fund

ing

by H

ealth

Insu

ranc

e Fu

nds

whi

ch g

oes

for P

HC

B

asel

ine:

26%

(201

4)

Targ

et: 3

5%

•

% o

f ser

vice

s pr

ovid

ed a

t PH

C le

vel w

hich

are

he

alth

pro

mot

ion

and

dise

ase

prev

entio

n se

rvic

es

Bas

elin

e: <

20%

(201

4)

Targ

et: 4

0%

• O

ut o

f poc

ket e

xpen

ditu

re a

s a

shar

e of

the

tota

l he

alth

exp

endi

ture

B

asel

ine:

28.

4% (2

013)

Ta

rget

: Red

uctio

n (S

ourc

es: N

atio

nal H

ealth

Acc

ount

s, c

ount

ry s

tatis

tics)

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth

liter

acy,

enj

oys

impr

oved

con

ditio

ns fo

r hea

lthie

r life

-st

yles

, and

incr

ease

d its

dem

and

for a

ccou

ntab

ility

in

the

heal

th s

yste

m.

Indi

cato

rs

• %

of g

ener

al p

opul

atio

n an

d %

of y

outh

are

aw

are

of b

ehav

iour

-rel

ated

hea

lth ri

sks.

B

asel

ine:

25.

9% o

f pop

ulat

ion

(8.1

% y

outh

) Ta

rget

: 40

% g

ener

al p

opul

atio

n an

d 25

% y

outh

• E

xist

ence

of r

egul

ator

y fra

mew

ork

(for t

obac

co a

nd

alco

hol c

ontro

l, sa

lt, s

ugar

and

tran

s-fa

ts in

take

re

gula

tion,

phy

sica

l act

ivity

) for

redu

cing

the

heal

th

risk

fact

ors

with

a m

ulti-

sect

oral

app

roac

h, a

nd it

s im

plem

enta

tion.

B

asel

ine:

Reg

ulat

ory

fram

ewor

k is

not

in p

lace

Ta

rget

: R

egul

ator

y fra

mew

ork

is s

et a

nd im

ple-

men

ted

•

Leve

l of p

atie

nts’

invo

lvem

ent i

n de

velo

pmen

t of

thei

r tre

atm

ent p

lans

in ta

rget

ed P

HC

faci

litie

s an

d a

dem

and

for q

ualit

y of

hea

lth c

are.

B

asel

ine:

Pat

ient

s’ p

artic

ipat

ion

in tr

eatm

ent p

lan-

ning

intro

duce

d on

ly in

men

tal h

ealth

ser

vice

s; la

ck

of m

echa

nism

s fo

r dem

andi

ng a

ccou

ntab

ility

Ta

rget

: Pat

ient

s ar

e ac

tivel

y in

volv

ed a

nd in

crea

se

thei

r dem

and

for q

ualit

y of

car

e

The

Sw

iss

prog

ram

sup

ports

the

enha

ncem

ent o

f pop

-ul

atio

n’s

heal

th li

tera

cy a

nd e

ncou

ragi

ng p

eopl

e to

ex

erci

se c

ontro

l ove

r the

ir he

alth

det

erm

inan

ts a

nd li

ve

heal

thie

r. Th

e pr

omot

ed c

ore

valu

e is

abo

ut th

e he

alth

sy

stem

reco

gniz

ing

patie

nts

as a

reso

urce

and

as

partn

ers.

Thi

s w

ill c

ontri

bute

to b

ette

r and

mor

e co

st-

effe

ctiv

e ca

re a

nd im

prov

ed h

ealth

. S

uppo

rt is

pro

vide

d to

dev

elop

men

t of a

new

wor

king

cu

lture

that

fost

ers

coop

erat

ion

betw

een

heal

th a

nd

othe

r sec

tors

for s

ecur

ing

posi

tive

effe

cts

of p

olic

ies

in

vario

us s

ecto

rs o

n po

pula

tion’

s he

alth

. Im

prov

ed

fram

ewor

k co

nditi

ons,

ser

vice

s an

d ac

coun

tabi

lity

will

al

so c

ontri

bute

to s

treng

then

ing

the

trust

bet

wee

n ci

ti-ze

ns a

nd th

e go

vern

men

t. S

yner

gies

with

the

Eco

nom

y an

d E

mpl

oym

ent D

omai

n in

dev

elop

men

t of s

ocia

l ent

repr

eneu

rshi

p m

odel

s fo

r pe

rson

s w

ith d

isab

ilitie

s w

ill c

ontri

bute

to a

n in

crea

se

in th

e qu

ality

of l

ife fo

r thi

s po

pula

tion

grou

p.

Ris

ks

• P

oten

tial l

ack

of re

sour

ces

for e

nfor

cem

ent o

f the

m

ulti-

sect

oral

pol

icie

s.

• Th

e ch

ange

of p

opul

atio

n’s

beha

viou

r req

uire

s a

long

-term

per

spec

tive.

•

Pre

vent

ing

non-

com

mun

icab

le d

isea

ses

amon

g m

i d-a

ge p

opul

atio

n is

par

ticul

arly

cha

lleng

ing

as

this

gro

up is

alre

ady

heav

ily a

ffect

ed b

y th

ese

dis-

ease

s.

Out

com

e 2:

Hea

lth s

yste

m e

mpo

wer

s pa

tient

s to

m

ake

info

rmed

dec

isio

ns a

bout

thei

r hea

lth a

nd p

er-

form

sel

f-car

e, a

nd p

rom

ote

heal

th li

tera

cy. M

ulti-

sect

oral

act

iviti

es a

nd p

olic

ies

are

impl

emen

ted

by

addr

essi

ng s

ocia

l det

erm

inan

ts o

f hea

lth, p

rom

otin

g he

alth

y ch

oice

s th

roug

h fo

rmul

atin

g an

d de

sign

ing

prod

ucts

, reg

ulat

ing

mar

ketin

g, e

xcis

e du

ties

and

tax-

es a

nd e

duca

ting

cons

umer

s, p

rom

otin

g ac

tive

livin

g an

d he

alth

y nu

tritio

n, s

afe

phys

ical

and

soc

ial e

nvi-

ronm

ent,

with

an

aim

to p

rote

ct a

nd p

rom

ote

heal

th

and

wel

l-bei

ng a

nd p

reve

nt d

isea

se a

nd d

isab

ility

.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

•

Pro

hibi

tion

of s

mok

ing

in p

ublic

pla

ces

and

exci

se

taxe

s on

toba

cco

and

alco

hol

Bas

elin

e: S

mok

ing

is n

ot p

rohi

bite

d; ta

xes

are

low

Ta

rget

: Sm

okin

g is

pro

hibi

ted

and

exci

se ta

xes

are

rais

ed

•

Beh

avio

ural

risk

fact

ors

of th

e po

pula

tion:

-

Exp

osur

e to

toba

cco

smok

e: (B

asel

ine:

35%

) -

Sm

okin

g ra

te (B

asel

ine:

M 2

8.4%

, F 2

5.4%

) -

Phy

sica

l ina

ctiv

ity ra

te (B

asel

ine:

M 3

2%, F

39%

) -

Ove

rwei

ght (

Bas

elin

e: M

46.

5%, F

25.

5%)

Targ

et: A

ll ris

k fa

ctor

s ar

e re

duce

d

(Sou

rces

: WB

sur

veys

, WH

O s

tatis

tics)

(4) L

ines

of i

nter

vent

ion

(Sw

iss

Prog

ram

)

• Im

prov

ing

fram

ewor

k co

nditi

ons

for r

educ

ing

the

mai

n ris

k fa

ctor

s an

d pr

even

ting

non-

com

mun

icab

le d

isea

ses

thro

ugh

a w

hole

-of g

over

nmen

t app

roac

h.

• P

rovi

ding

tech

nica

l sup

port

to a

nd fa

cilit

atin

g th

e re

form

act

iviti

es le

d by

hea

lth a

utho

ritie

s an

d he

alth

inst

itutio

ns.

• S

treng

then

ing

publ

ic h

ealth

sys

tem

s an

d P

HC

gov

erna

nce,

by

stim

ulat

ing

its a

ccou

ntab

ility

, evi

denc

e-ba

sed

man

agem

ent,

and

cost

-effe

ctiv

e in

terv

entio

ns.

• S

treng

then

ing

hum

an re

sour

ces

in h

ealth

by

inve

stin

g in

impr

ovem

ent o

f the

ir ed

ucat

ion

and

cont

inuo

us tr

aini

ng fo

r im

prov

ed q

ualit

y, s

cope

and

gen

der-

sens

itive

ness

of

ser

vice

pro

visi

on.

• E

mpo

wer

ing

user

s’ g

roup

s an

d ci

vil s

ocie

ty o

rgan

isat

ions

, i.e

. ass

ocia

tions

of h

ealth

pro

fess

iona

ls a

nd s

ervi

ce u

sers

/pat

ient

s, a

s pa

rtner

s of

the

heal

th a

utho

ritie

s.

• R

ollin

g-ou

t PH

C c

omm

unity

out

reac

h m

odel

s to

reac

h ex

clud

ed a

nd/o

r poo

r pop

ulat

ion

grou

ps a

nd ta

rget

ing

spec

ifica

lly y

oung

peo

ple.

•

Intro

duci

ng W

HO

’s “b

est-b

uy” i

nstru

men

ts in

con

trolli

ng a

nd p

reve

ntin

g no

n-co

mm

unic

able

dis

ease

s.

• D

evel

opin

g m

echa

nism

s fo

r mul

ti-se

ctor

al c

oope

ratio

n fo

r add

ress

ing

soci

al d

eter

min

ants

of h

ealth

.

(5) R

esou

rces

, par

tner

ship

s (S

wis

s Pr

ogra

m)

• Fi

nanc

ial r

esou

rces

: The

pla

nned

bud

get f

or th

e do

mai

n is

CH

F 14

m.

• H

uman

Res

ourc

es: T

he d

omai

n w

ill b

e m

anag

ed b

y a

Nat

iona

l Pro

gram

Offi

cer w

ith s

uppo

rt pr

ovid

ed b

y th

e D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of C

o-op

erat

ion.

•

Key

cou

nter

parts

in th

e po

licy

dial

ogue

and

ste

erin

g of

the

prog

ram

are

the

two

entit

y M

inis

tries

of H

ealth

and

the

Min

istry

of C

ivil

Affa

irs o

f BiH

. The

pro

gram

is c

lose

-ly

alig

ned

with

rele

vant

gov

ernm

ent s

trate

gies

and

faci

litat

es th

eir e

ffect

ive

impl

emen

tatio

n. S

witz

erla

nd’s

leve

rage

as

a pa

rtner

of a

utho

ritie

s in

hea

lth s

ecto

r ref

orm

is

furth

er e

nhan

ced

thro

ugh

coop

erat

ion

with

WH

O a

nd W

B in

a jo

int p

olic

y di

alog

ue w

ith th

e he

alth

aut

horit

ies.

Par

tner

ship

with

can

tons

of B

ern,

Jur

a, F

ribou

rg, a

nd

Gen

eva

and

thei

r tec

hnic

al s

uppo

rt in

are

a of

men

tal h

ealth

will

be

cont

inue

d.

• C

once

rnin

g ai

d m

odal

ities

, and

as

oppo

rtuni

ties

for c

ontri

butio

n pr

ojec

ts a

re li

mite

d in

the

sect

or, t

he d

omai

n m

ainl

y co

nsis

ts o

f man

date

pro

ject

s. T

echn

ical

ass

is-

tanc

e is

bal

ance

d w

ith ta

rget

ed s

uppo

rt fo

r the

reha

bilit

atio

n or

upg

radi

ng o

f hea

lth in

frast

ruct

ure.

Loc

al c

o-fin

anci

ng o

f int

erve

ntio

ns s

hall

be s

timul

ated

whe

neve

r po

ssib

le.

4 Evi

denc

e in

form

ed p

ract

ice

is u

sing

bes

t ava

ilabl

e lo

cal a

nd in

tern

atio

nal e

vide

nce

to id

entif

y th

e po

tent

ial b

enef

its, h

arm

s an

d co

sts

of a

ny in

terv

entio

n.

5 Eth

nic

min

oriti

es, p

oor,

unem

ploy

ed, e

lder

ly, p

erso

ns w

ith d

isab

ilitie

s

35

Dom

ain

of in

terv

entio

n B

: Hea

lth (S

DC

) D

omai

n ob

ject

ive:

The

pop

ulat

ion

has

equi

tabl

e ac

cess

to m

ore

effic

ient

and

resp

onsi

ve q

ualit

y pr

imar

y he

alth

car

e (P

HC

) ser

vice

s, a

nd h

as in

crea

sed

its h

ealth

lite

r-ac

y.

Impa

ct H

ypot

hesi

s: U

nder

the

lead

ersh

ip o

f the

hea

lth a

utho

ritie

s, th

e fo

cus

of P

HC

ser

vice

s to

war

ds d

isea

se p

reve

ntio

n an

d he

alth

pro

mot

ion

will

be

stre

ngth

ened

, and

th

e sy

stem

’s g

over

nanc

e an

d th

e ac

coun

tabi

lity

mec

hani

sms

impr

oved

. Nur

ses

will

gai

n m

ore

resp

onsi

bilit

ies

and

com

pete

ncie

s in

ser

vice

pro

visi

on, t

he s

afet

y an

d qu

ali-

ty o

f car

e w

ill b

e en

hanc

ed, a

nd th

e sy

stem

’s c

ost-e

ffect

iven

ess

will

be

rais

ed. B

y fo

ster

ing

deve

lopm

ent o

f hea

lth o

utre

ach

serv

ices

, prim

arily

by

com

mun

ity n

urse

s an

d m

enta

l hea

lth te

ams

whi

ch a

re ta

rget

ing

soci

ally

exc

lude

d an

d/or

poo

r po

pula

tion

grou

ps, m

ore

equi

tabl

e an

d af

ford

able

acc

ess

to P

HC

ser

vice

s w

ill b

e se

cure

d. T

he

gove

rnm

ent w

ill im

prov

e th

e fra

mew

ork

cond

ition

s fo

r red

ucin

g th

e bu

rden

of n

on-c

omm

unic

able

dis

ease

s th

roug

h m

ulti-

sect

oral

coo

pera

tion,

and

loca

l com

mun

ities

and

ci

vil s

ocie

ty w

ill fo

ster

hea

lth p

rom

otin

g en

viro

nmen

ts. A

ll th

ese

inte

rven

tions

will

con

tribu

te to

incr

ease

d he

alth

lite

racy

of t

he p

opul

atio

n, le

adin

g to

ado

ptio

n of

hea

lthie

r lif

esty

les,

and

to im

prov

ed h

ealth

sta

tus

of th

e po

pula

tion

in th

e lo

nger

term

. (1

) Sw

iss

port

folio

out

com

es

(2) C

ontr

ibut

ion

of S

wis

s Pr

ogra

m

(3) C

ount

ry d

evel

opm

ent o

utco

mes

O

utco

me

1: P

HC

inst

itutio

ns d

eliv

er e

vide

nce-

info

rmed

4 and

bet

ter q

ualit

y se

rvic

es th

at a

re g

ende

r se

nsiti

ve, a

fford

able

and

acc

essi

ble

to a

ll, p

artic

ular

ly

to s

ocia

lly e

xclu

ded

and/

or p

oor p

opul

atio

ns, a

nd o

ri-en

ted

tow

ards

hea

lth p

rom

otio

n an

d pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses.

In

dica

tors

• %

PH

C fa

cilit

ies

prov

idin

g ge

nder

-sen

sitiv

e se

r-vi

ces

by a

pply

ing

evid

ence

-bas

ed s

tand

ards

of

care

for n

on-c

omm

unic

able

dis

ease

s, in

cl. n

ursi

ng

care

. B

asel

ine:

0%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

car

e in

team

-bas

ed d

eliv

ery

of c

are

and

21%

for

nurs

es’ c

are

alon

e.

Targ

et:

50%

of P

HC

faci

litie

s ap

plyi

ng s

tand

ards

of

care

: for

team

-del

iver

ed a

nd fo

r nur

ses’

car

e.

•

Ref

erra

l rat

e to

hos

pita

ls re

late

d to

car

dio-

vasc

ular

di

seas

es a

nd m

enta

l hea

lth d

isor

ders

. B

asel

ine:

tbd

in 2

017

Targ

et:

Red

uctio

n of

rate

s 10

% fo

r car

dio-

vasc

ular

di

seas

es a

nd 1

0% fo

r men

tal h

ealth

dis

ease

s

• N

umbe

r of s

ocia

lly e

xclu

ded

and/

or p

oor p

erso

ns5

bene

fittin

g fro

m th

e P

HC

out

reac

h se

rvic

es a

nd

thei

r sat

isfa

ctio

n w

ith th

ese

serv

ices

. B

asel

ine:

Ser

vice

s no

t ava

ilabl

e Ta

rget

: At l

east

20,

000

pers

ons;

hig

h sa

tisfa

ctio

n

• N

umbe

r of p

eopl

e re

ache

d th

roug

h he

alth

edu

ca-

tion

sess

ions

rela

ted

to th

e pr

even

tion

of n

on-

com

mun

icab

le d

isea

ses

(AR

I 34,

SD

G 3

).

Bas

elin

e: 0

Ta

rget

: tbd

in 2

017

Sw

iss

inte

rven

tions

are

pro

vide

d at

the

publ

ic h

ealth

sy

stem

leve

l, fo

cusi

ng o

n im

prov

emen

t of t

he P

HC

sy

stem

gov

erna

nce,

dev

elop

men

t of h

uman

reso

urce

s in

hea

lth (m

ore

flexi

ble,

mul

ti-sk

illed

and

team

-orie

nted

w

orkf

orce

), qu

ality

of s

ervi

ces

and

thei

r acc

essi

bilit

y to

th

e w

hole

pop

ulat

ion.

Effo

rts a

re in

vest

ed in

stre

ngth

-en

ing

the

role

and

pos

ition

of n

urse

s in

the

syst

em,

incl

udin

g th

eir e

duca

tion,

exp

ecte

d to

con

tribu

te to

the

cost

con

tain

men

ts o

f the

pub

lic h

ealth

sys

tem

. Im

porta

nt c

ost-e

ffect

ive

bene

fits

are

also

cre

ated

by

inve

stin

g in

stre

ngth

enin

g he

alth

pro

mot

ion

and

pre-

vent

ion

of n

on-c

omm

unic

able

dis

ease

s, p

artic

ular

ly

card

io-v

ascu

lar d

isea

ses

and

men

tal h

ealth

pro

blem

s w

hich

are

on

the

rise.

S

peci

al e

mph

asis

is p

rovi

ded

to d

evel

opm

ent o

f gen

-de

r-se

nsiti

ve s

ervi

ces

base

d on

evi

denc

e an

d re

spon

-si

ve to

the

popu

latio

n’s

need

s an

d ai

min

g at

redu

ctio

n of

hea

lth in

equa

litie

s in

the

coun

try. R

oll-o

ut a

nd s

cal-

ing-

up o

f the

com

mun

ity n

ursi

ng m

odel

and

men

tal

heal

th o

utre

ach

serv

ices

whi

ch a

re a

fford

able

and

su

stai

nabl

e w

ill b

e en

able

d be

yond

pilo

t are

as a

nd

cont

ribut

e to

impr

oved

acc

ess

and

use

of p

ublic

PH

C

serv

ices

by

excl

uded

and

/or p

oor p

opul

atio

n gr

oups

.

Ris

ks

• Th

e fin

anci

al c

onst

rain

ts a

nd re

late

d un

der-

staf

fing

in th

e he

alth

sec

tor m

ight

jeop

ardi

ze th

e su

stai

na-

bilit

y of

the

refo

rm.

• Th

e ca

paci

ties

of P

HC

pro

vide

rs a

re o

vers

tretc

hed.

•

Trai

ned

peop

le, e

.g. n

urse

s, e

mig

rate

(bra

in d

rain

).

Out

com

e 1:

PH

C is

equ

ally

acc

essi

ble

for a

ll ci

tizen

s an

d en

sure

s re

duct

ion

of h

ealth

ineq

ualit

ies.

It p

ro-

vide

s ev

iden

ce-b

ased

and

cos

t-effe

ctiv

e se

rvic

es,

reso

lvin

g th

e m

ajor

ity o

f hea

lth p

robl

ems

and

heal

th

need

s of

the

popu

latio

n w

ith th

e ac

tive

invo

lvem

ent o

f in

divi

dual

s, fa

mili

es a

nd c

omm

uniti

es.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

• C

over

age

by h

ealth

insu

ranc

e

Bas

elin

e: 8

6.4%

in F

BiH

, 72%

in R

S (2

014)

Ta

rget

: Uni

vers

al c

over

age

• %

of h

ealth

care

fund

ing

by H

ealth

Insu

ranc

e Fu

nds

whi

ch g

oes

for P

HC

B

asel

ine:

26%

(201

4)

Targ

et: 3

5%

•

% o

f ser

vice

s pr

ovid

ed a

t PH

C le

vel w

hich

are

he

alth

pro

mot

ion

and

dise

ase

prev

entio

n se

rvic

es

Bas

elin

e: <

20%

(201

4)

Targ

et: 4

0%

• O

ut o

f poc

ket e

xpen

ditu

re a

s a

shar

e of

the

tota

l he

alth

exp

endi

ture

B

asel

ine:

28.

4% (2

013)

Ta

rget

: Red

uctio

n (S

ourc

es: N

atio

nal H

ealth

Acc

ount

s, c

ount

ry s

tatis

tics)

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth

liter

acy,

enj

oys

impr

oved

con

ditio

ns fo

r hea

lthie

r life

-st

yles

, and

incr

ease

d its

dem

and

for a

ccou

ntab

ility

in

the

heal

th s

yste

m.

Indi

cato

rs

• %

of g

ener

al p

opul

atio

n an

d %

of y

outh

are

aw

are

of b

ehav

iour

-rel

ated

hea

lth ri

sks.

B

asel

ine:

25.

9% o

f pop

ulat

ion

(8.1

% y

outh

) Ta

rget

: 40

% g

ener

al p

opul

atio

n an

d 25

% y

outh

• E

xist

ence

of r

egul

ator

y fra

mew

ork

(for t

obac

co a

nd

alco

hol c

ontro

l, sa

lt, s

ugar

and

tran

s-fa

ts in

take

re

gula

tion,

phy

sica

l act

ivity

) for

redu

cing

the

heal

th

risk

fact

ors

with

a m

ulti-

sect

oral

app

roac

h, a

nd it

s im

plem

enta

tion.

B

asel

ine:

Reg

ulat

ory

fram

ewor

k is

not

in p

lace

Ta

rget

: R

egul

ator

y fra

mew

ork

is s

et a

nd im

ple-

men

ted

•

Leve

l of p

atie

nts’

invo

lvem

ent i

n de

velo

pmen

t of

thei

r tre

atm

ent p

lans

in ta

rget

ed P

HC

faci

litie

s an

d a

dem

and

for q

ualit

y of

hea

lth c

are.

B

asel

ine:

Pat

ient

s’ p

artic

ipat

ion

in tr

eatm

ent p

lan-

ning

intro

duce

d on

ly in

men

tal h

ealth

ser

vice

s; la

ck

of m

echa

nism

s fo

r dem

andi

ng a

ccou

ntab

ility

Ta

rget

: Pat

ient

s ar

e ac

tivel

y in

volv

ed a

nd in

crea

se

thei

r dem

and

for q

ualit

y of

car

e

The

Sw

iss

prog

ram

sup

ports

the

enha

ncem

ent o

f pop

-ul

atio

n’s

heal

th li

tera

cy a

nd e

ncou

ragi

ng p

eopl

e to

ex

erci

se c

ontro

l ove

r the

ir he

alth

det

erm

inan

ts a

nd li

ve

heal

thie

r. Th

e pr

omot

ed c

ore

valu

e is

abo

ut th

e he

alth

sy

stem

reco

gniz

ing

patie

nts

as a

reso

urce

and

as

partn

ers.

Thi

s w

ill c

ontri

bute

to b

ette

r and

mor

e co

st-

effe

ctiv

e ca

re a

nd im

prov

ed h

ealth

. S

uppo

rt is

pro

vide

d to

dev

elop

men

t of a

new

wor

king

cu

lture

that

fost

ers

coop

erat

ion

betw

een

heal

th a

nd

othe

r sec

tors

for s

ecur

ing

posi

tive

effe

cts

of p

olic

ies

in

vario

us s

ecto

rs o

n po

pula

tion’

s he

alth

. Im

prov

ed

fram

ewor

k co

nditi

ons,

ser

vice

s an

d ac

coun

tabi

lity

will

al

so c

ontri

bute

to s

treng

then

ing

the

trust

bet

wee

n ci

ti-ze

ns a

nd th

e go

vern

men

t. S

yner

gies

with

the

Eco

nom

y an

d E

mpl

oym

ent D

omai

n in

dev

elop

men

t of s

ocia

l ent

repr

eneu

rshi

p m

odel

s fo

r pe

rson

s w

ith d

isab

ilitie

s w

ill c

ontri

bute

to a

n in

crea

se

in th

e qu

ality

of l

ife fo

r thi

s po

pula

tion

grou

p.

Ris

ks

• P

oten

tial l

ack

of re

sour

ces

for e

nfor

cem

ent o

f the

m

ulti-

sect

oral

pol

icie

s.

• Th

e ch

ange

of p

opul

atio

n’s

beha

viou

r req

uire

s a

long

-term

per

spec

tive.

•

Pre

vent

ing

non-

com

mun

icab

le d

isea

ses

amon

g m

i d-a

ge p

opul

atio

n is

par

ticul

arly

cha

lleng

ing

as

this

gro

up is

alre

ady

heav

ily a

ffect

ed b

y th

ese

dis-

ease

s.

Out

com

e 2:

Hea

lth s

yste

m e

mpo

wer

s pa

tient

s to

m

ake

info

rmed

dec

isio

ns a

bout

thei

r hea

lth a

nd p

er-

form

sel

f-car

e, a

nd p

rom

ote

heal

th li

tera

cy. M

ulti-

sect

oral

act

iviti

es a

nd p

olic

ies

are

impl

emen

ted

by

addr

essi

ng s

ocia

l det

erm

inan

ts o

f hea

lth, p

rom

otin

g he

alth

y ch

oice

s th

roug

h fo

rmul

atin

g an

d de

sign

ing

prod

ucts

, reg

ulat

ing

mar

ketin

g, e

xcis

e du

ties

and

tax-

es a

nd e

duca

ting

cons

umer

s, p

rom

otin

g ac

tive

livin

g an

d he

alth

y nu

tritio

n, s

afe

phys

ical

and

soc

ial e

nvi-

ronm

ent,

with

an

aim

to p

rote

ct a

nd p

rom

ote

heal

th

and

wel

l-bei

ng a

nd p

reve

nt d

isea

se a

nd d

isab

ility

.

(Sou

rces

: The

PH

C S

trate

gy o

f RS

, 200

6, a

nd S

trate

gy o

f P

HC

Dev

elop

men

t of F

BiH

, 200

6 –

para

phra

sed)

In

dica

tors

•

Pro

hibi

tion

of s

mok

ing

in p

ublic

pla

ces

and

exci

se

taxe

s on

toba

cco

and

alco

hol

Bas

elin

e: S

mok

ing

is n

ot p

rohi

bite

d; ta

xes

are

low

Ta

rget

: Sm

okin

g is

pro

hibi

ted

and

exci

se ta

xes

are

rais

ed

•

Beh

avio

ural

risk

fact

ors

of th

e po

pula

tion:

-

Exp

osur

e to

toba

cco

smok

e: (B

asel

ine:

35%

) -

Sm

okin

g ra

te (B

asel

ine:

M 2

8.4%

, F 2

5.4%

) -

Phy

sica

l ina

ctiv

ity ra

te (B

asel

ine:

M 3

2%, F

39%

) -

Ove

rwei

ght (

Bas

elin

e: M

46.

5%, F

25.

5%)

Targ

et: A

ll ris

k fa

ctor

s ar

e re

duce

d

(Sou

rces

: WB

sur

veys

, WH

O s

tatis

tics)

(4) L

ines

of i

nter

vent

ion

(Sw

iss

Prog

ram

)

• Im

prov

ing

fram

ewor

k co

nditi

ons

for r

educ

ing

the

mai

n ris

k fa

ctor

s an

d pr

even

ting

non-

com

mun

icab

le d

isea

ses

thro

ugh

a w

hole

-of g

over

nmen

t app

roac

h.

• P

rovi

ding

tech

nica

l sup

port

to a

nd fa

cilit

atin

g th

e re

form

act

iviti

es le

d by

hea

lth a

utho

ritie

s an

d he

alth

inst

itutio

ns.

• S

treng

then

ing

publ

ic h

ealth

sys

tem

s an

d P

HC

gov

erna

nce,

by

stim

ulat

ing

its a

ccou

ntab

ility

, evi

denc

e-ba

sed

man

agem

ent,

and

cost

-effe

ctiv

e in

terv

entio

ns.

• S

treng

then

ing

hum

an re

sour

ces

in h

ealth

by

inve

stin

g in

impr

ovem

ent o

f the

ir ed

ucat

ion

and

cont

inuo

us tr

aini

ng fo

r im

prov

ed q

ualit

y, s

cope

and

gen

der-

sens

itive

ness

of

ser

vice

pro

visi

on.

• E

mpo

wer

ing

user

s’ g

roup

s an

d ci

vil s

ocie

ty o

rgan

isat

ions

, i.e

. ass

ocia

tions

of h

ealth

pro

fess

iona

ls a

nd s

ervi

ce u

sers

/pat

ient

s, a

s pa

rtner

s of

the

heal

th a

utho

ritie

s.

• R

ollin

g-ou

t PH

C c

omm

unity

out

reac

h m

odel

s to

reac

h ex

clud

ed a

nd/o

r poo

r pop

ulat

ion

grou

ps a

nd ta

rget

ing

spec

ifica

lly y

oung

peo

ple.

•

Intro

duci

ng W

HO

’s “b

est-b

uy” i

nstru

men

ts in

con

trolli

ng a

nd p

reve

ntin

g no

n-co

mm

unic

able

dis

ease

s.

• D

evel

opin

g m

echa

nism

s fo

r mul

ti-se

ctor

al c

oope

ratio

n fo

r add

ress

ing

soci

al d

eter

min

ants

of h

ealth

.

(5) R

esou

rces

, par

tner

ship

s (S

wis

s Pr

ogra

m)

• Fi

nanc

ial r

esou

rces

: The

pla

nned

bud

get f

or th

e do

mai

n is

CH

F 14

m.

• H

uman

Res

ourc

es: T

he d

omai

n w

ill b

e m

anag

ed b

y a

Nat

iona

l Pro

gram

Offi

cer w

ith s

uppo

rt pr

ovid

ed b

y th

e D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of C

o-op

erat

ion.

•

Key

cou

nter

parts

in th

e po

licy

dial

ogue

and

ste

erin

g of

the

prog

ram

are

the

two

entit

y M

inis

tries

of H

ealth

and

the

Min

istry

of C

ivil

Affa

irs o

f BiH

. The

pro

gram

is c

lose

-ly

alig

ned

with

rele

vant

gov

ernm

ent s

trate

gies

and

faci

litat

es th

eir e

ffect

ive

impl

emen

tatio

n. S

witz

erla

nd’s

leve

rage

as

a pa

rtner

of a

utho

ritie

s in

hea

lth s

ecto

r ref

orm

is

furth

er e

nhan

ced

thro

ugh

coop

erat

ion

with

WH

O a

nd W

B in

a jo

int p

olic

y di

alog

ue w

ith th

e he

alth

aut

horit

ies.

Par

tner

ship

with

can

tons

of B

ern,

Jur

a, F

ribou

rg, a

nd

Gen

eva

and

thei

r tec

hnic

al s

uppo

rt in

are

a of

men

tal h

ealth

will

be

cont

inue

d.

• C

once

rnin

g ai

d m

odal

ities

, and

as

oppo

rtuni

ties

for c

ontri

butio

n pr

ojec

ts a

re li

mite

d in

the

sect

or, t

he d

omai

n m

ainl

y co

nsis

ts o

f man

date

pro

ject

s. T

echn

ical

ass

is-

tanc

e is

bal

ance

d w

ith ta

rget

ed s

uppo

rt fo

r the

reha

bilit

atio

n or

upg

radi

ng o

f hea

lth in

frast

ruct

ure.

Loc

al c

o-fin

anci

ng o

f int

erve

ntio

ns s

hall

be s

timul

ated

whe

neve

r po

ssib

le.

4 Evi

denc

e in

form

ed p

ract

ice

is u

sing

bes

t ava

ilabl

e lo

cal a

nd in

tern

atio

nal e

vide

nce

to id

entif

y th

e po

tent

ial b

enef

its, h

arm

s an

d co

sts

of a

ny in

terv

entio

n.

5 Eth

nic

min

oriti

es, p

oor,

unem

ploy

ed, e

lder

ly, p

erso

ns w

ith d

isab

ilitie

s

Dom

ain

of in

terv

entio

n C

: Eco

nom

y an

d Em

ploy

men

t (SE

CO

, SD

C)

Dom

ain

obje

ctiv

e: A

wel

l per

form

ing

labo

ur m

arke

t and

bet

ter e

cono

mic

fram

ewor

k co

nditi

ons

for p

rivat

e se

ctor

dev

elop

men

t im

prov

e th

e in

vest

men

t clim

ate,

and

in-

crea

se e

mpl

oym

ent a

nd b

usin

ess

oppo

rtuni

ties

for a

ll.

Impa

ct H

ypot

hesi

s: P

ublic

and

priv

ate

inve

stor

s w

ill c

reat

e m

ore

empl

oym

ent o

ppor

tuni

ties,

in p

artic

ular

for y

oung

job-

seek

ers,

than

ks to

bet

ter r

egul

ator

y fra

mew

orks

in

the

finan

ce a

nd m

icro

finan

ce s

ecto

r as

wel

l as

for b

usin

esse

s an

d in

vest

ors.

Wor

king

thro

ugh

the

Inte

rnat

iona

l Fin

anci

al In

stitu

tions

will

lead

to m

ore

trans

pare

nt a

nd

effic

ient

pub

lic fi

nanc

ial m

anag

emen

t sch

emes

. You

ng p

eopl

e w

ill im

prov

e th

eir j

ob-m

arke

t rel

evan

t ski

lls, e

ither

thro

ugh

form

al o

r non

-form

al e

duca

tion

and

train

ing,

and

w

ill b

e su

ppor

ted

thro

ugh

an im

prov

ed in

term

edia

tion

syst

em w

ithin

Pub

lic E

mpl

oym

ent S

ervi

ces

PE

S. P

olic

y di

alog

ue w

ill c

ontr

ibut

e to

sus

tain

able

sys

tem

ic c

hang

e, in

pa

rticu

lar r

elat

ed to

the

refo

rm o

f Pub

lic E

mpl

oym

ent S

ervi

ces,

voc

atio

nal e

duca

tion

and

train

ing

(VE

T) re

form

and

the

regu

latio

n of

adu

lt ed

ucat

ion.

(1

) Sw

iss

port

folio

out

com

es

(2) C

ontr

ibut

ion

of S

wis

s Pr

ogra

m

(3) C

ount

ry d

evel

opm

ent o

utco

mes

O

utco

me

1: W

omen

and

men

hav

e em

ploy

men

t and

ac

cess

to e

ntre

pren

eurs

hip

oppo

rtuni

ties

faci

litat

ed b

y bu

sine

ss s

ervi

ce p

rovi

ders

and

effe

ctiv

ely

inte

rmed

iat-

ed b

y pu

blic

em

ploy

men

t ser

vice

s.

Indi

cato

rs

• N

umbe

r of s

tart-

up/g

row

th a

nd (s

ocia

l) en

terp

rises

supp

orte

d an

d/or

cre

ated

.

Bas

elin

e S

DC

: 3

Targ

et S

DC

: 57

ente

rpris

es (3

0 en

terp

rises

+ 2

7 yo

uth

rela

ted

soci

al e

nter

pris

es +

20

targ

etin

g ex

-cl

uded

and

/or p

oor g

roup

s6 ; ove

rall

35%

wom

en

led)

B

asel

ine

SE

CO

: n/a

Ta

rget

SE

CO

: 84

(35%

wom

en)

• N

umbe

r of n

ew jo

bs c

reat

ed in

the

supp

orte

d an

d/or

cre

ated

ent

erpr

ises

. B

asel

ine

SE

CO

: n/a

Ta

rget

SE

CO

: 400

new

jobs

cre

ated

• N

umbe

r of p

eopl

e em

ploy

ed th

roug

h so

cial

ent

er-

pris

es a

nd P

ES

inte

rmed

iatio

n.

Bas

elin

e S

DC

: 140

peo

ple

empl

oyed

in s

ocia

l en-

terp

rises

; 2,6

65 in

term

edia

ted

by P

ES

Ta

rget

SD

C (d

isag

greg

ated

by

gend

er, y

outh

and

ex

clud

ed g

roup

s): a

dditi

onal

570

peo

ple

empl

oyed

in

soc

ial e

nter

pris

es; a

dditi

onal

3,9

00 in

term

edia

ted

by P

ES

(40%

wom

en, a

t lea

st 6

0% y

outh

and

10%

ex

clud

ed p

erso

ns)

•

Am

ount

of m

obili

zed

priv

ate

inve

stm

ent (

incl

udin

g di

aspo

ra) i

n st

art-u

p/gr

owth

of e

nter

pris

es.

Bas

elin

e S

DC

: n/a

Ta

rget

SD

C: A

t lea

st B

AM

7,0

00,0

00 p

rivat

e in

-ve

stm

ent (

Ang

el in

vest

men

t and

dia

spor

a)

Bas

elin

e S

EC

O: n

/a

Targ

et S

EC

O: A

t lea

st C

HF

1,20

0,00

0 pr

ivat

e in

-ve

stm

ent

The

Sw

iss

coop

erat

ion

prog

ram

em

bodi

es th

e id

ea o

f a

thre

e-di

men

sion

al a

ppro

ach

to p

rom

otin

g (y

outh

) em

ploy

men

t and

a b

ette

r fun

ctio

ning

of t

he la

bour

m

arke

t: (I)

Enh

anci

ng th

e em

ploy

abili

ty o

f you

ng u

n-em

ploy

ed p

eopl

e (II

) Im

prov

ing

the

med

iatio

n sy

stem

; (II

I) S

uppo

rting

job

crea

tion

and

new

em

ploy

men

t mo-

dels

, e.g

. (so

cial

) ent

repr

eneu

rshi

p, s

elf-e

mpl

oym

ent.

Impl

emen

tatio

n of

the

‘PE

S R

efor

m P

acka

ge’7 d

evel

-op

ed in

the

fram

ewor

k of

the

yout

h em

ploy

men

t por

tfo-

lio in

terv

entio

n hi

ghly

con

tribu

tes

to th

e fu

lfilm

ent o

f th

e co

untry

dev

elop

men

t out

com

e 1.

S

tart-

ups

deve

lop

and

furth

er g

row

by

use

of im

prov

ed

and

sust

aina

ble

serv

ices

from

sup

porte

d or

gani

zatio

ns

(acc

eler

ator

s, in

cuba

tors

, men

tors

and

inve

stor

s) a

nd

prog

ram

act

iviti

es. P

rom

otio

n of

fem

ale

star

t-ups

at

early

sta

ges

and

entre

pren

eurs

hip

educ

atio

n w

ill e

n-ha

nce

wom

en p

artic

ipat

ion.

P

rivat

e se

ctor

in B

iH a

nd d

iasp

ora

inte

ract

effe

ctiv

ely

thro

ugh

know

ledg

e an

d sk

ills

trans

fer,

netw

orki

ng a

nd

inve

stm

ents

, thu

s le

vera

ging

job

crea

tion

and

econ

om-

ic g

row

th.

Ris

ks

• P

rivat

e in

vest

ors

and

dias

pora

relu

ctan

t to

enga

ge

in p

oliti

cally

inst

able

env

ironm

ent.

• C

hang

ing

busi

ness

env

ironm

ent w

ith u

ncle

ar re

gu-

latio

ns fo

r bus

ines

s re

gist

ratio

n.

Out

com

e 1:

Incr

ease

d ef

ficie

ncy

of th

e la

bour

mar

ket

in B

iH, s

treng

then

ed la

bour

and

em

ploy

men

t ins

titu-

tions

and

dev

elop

ed la

bour

mar

ket p

olic

ies.

(Sou

rces

: Sec

tor P

lann

ing

Doc

umen

ts -S

PD

s; IP

A II

pro

-gr

amm

ing

docu

men

t)

Indi

cato

rs

• U

nem

ploy

men

t rat

e

Bas

elin

e: 2

7,2%

Ta

rget

: 22%

(by

2020

) •

% o

f cer

tifie

d ca

se w

orke

rs w

ithin

PE

S o

ffice

s ac

-co

rdin

g to

new

pro

filin

g/co

unse

ling

met

hodo

logy

B

asel

ine:

0

Targ

et: 9

0% (b

y 20

20)

• P

rofil

ing

met

hodo

logy

for u

nem

ploy

ed p

erso

ns

deve

lope

d

Bas

elin

e: n

/a

Targ

et: M

etho

dolo

gy a

ppro

ved

and

adop

ted

by

PE

S m

anag

emen

t •

Impr

oved

Glo

bal E

ntre

pren

eurs

hip

Mon

itorin

g (G

EM

) ind

icat

ors

(i.e.

Tot

al E

arly

Sta

ge E

ntre

pre-

neur

ship

(TE

A) A

ctiv

ity, p

erce

ived

opp

ortu

nitie

s (P

O),

Ent

repr

eneu

rial I

nten

tion

(EI)

Bas

elin

e 20

14: T

EA

7.4

%, P

O 2

0%, E

I 20%

] Ta

rget

: tbc

6 T

hese

gro

ups

incl

ude

youn

g an

d el

derly

peo

ple,

chi

ldre

n, w

omen

, peo

ple

with

dis

abili

ties,

Rom

a, e

tc.

7 The

‘PES

Ref

orm

Pac

kage

’: (I)

def

inin

g th

e in

stitu

tiona

l goa

ls a

nd m

easu

rem

ents

indi

cato

rs; (

II) n

ew in

tern

al ta

sk d

ivis

ion;

(III)

tria

ge o

f une

mpl

oyed

peo

ple;

(IV)

focu

sing

med

iatio

n se

rvic

es o

n th

e ‘m

ost a

ctiv

e’ jo

b se

eker

s; (V

) re-

engi

neer

ing

of th

e pr

oces

ses

and

proc

edur

es to

sup

port

an e

ffici

ent j

ob m

edia

tion

serv

ice;

(VI)

intro

duct

ion

of c

ouns

elin

g se

rvic

es; (

VII)

intro

duct

ion

of th

e P

erfo

rman

ce M

anag

emen

t Sys

tem

(PM

S);

(V

III) t

he re

furb

ish m

ent o

f offi

ces

to e

nsur

e th

at th

e pr

emis

es a

lso

supp

ort t

he e

ffici

ent d

eliv

ery

of th

e se

rvic

es in

acc

orda

nce

with

the

YE

P p

ropo

sal.

36

Annex 2Result framework (cont.)

: E

mpl

oyer

s (in

cl. d

iasp

ora)

and

trai

ning

pr

ovid

ers

cont

ribut

e to

incr

ease

d m

arke

t-orie

nted

ski

lls

deve

lopm

ent a

nd im

prov

ed V

ET

syst

em, t

here

by e

n-ha

ncin

g yo

ung

peop

le’s

em

ploy

abili

ty.

Indi

cato

rs

• pu

blic

pilo

t VE

T sc

hool

s w

ith re

form

ed

train

ing

and

appr

entic

eshi

p sc

hem

es o

fferin

g th

eir

stud

ents

com

pete

nces

in li

ne w

ith th

e em

ploy

ers’

re

quire

men

ts.

Bas

elin

e: V

ery

few

of t

he

d)

Targ

et:

• ge

nder

and

you

ng p

eopl

e, w

ho h

ave

new

acc

ess

to

impr

oved

voc

atio

nal s

kills

trai

ning

con

tribu

ting

to

incr

ease

d em

ploy

abili

ty

. B

asel

ine:

n/a

Ta

rget

: )

• m

onth

afte

r tra

inin

g or

gra

duat

ion

from

sch

ool.

B

asel

ine:

Targ

et:

,

•

ra’s

co

ntrib

utio

n an

d bu

sine

ss

to

busi

ness

ex

-ch

ange

. B

asel

ine:

n/a

Ta

rget

:

The

Sw

iss

prog

ram

is c

ontri

butin

g to

impr

oved

em

-pl

oyab

ility

of j

ob-s

eeke

rs, V

ET

stud

ents

and

em

ploy

-ee

s in

nee

d of

ski

lls e

nhan

cem

ent.

This

is b

eing

don

e th

roug

h in

itiat

ed s

yste

mic

cha

nges

in th

e fo

rmal

VE

T ed

ucat

ion

tow

ards

mor

e pr

actic

al e

duca

tion

of th

e st

uden

ts, a

dditi

onal

trai

ning

for t

each

ers

in n

ew te

ch-

nolo

gies

and

impr

oved

com

mun

icat

ion

of th

e st

ake-

hold

ers

in th

e se

ctor

, in

parti

cula

r sch

ools

and

com

pa-

nies

. Act

ive

parti

cipa

tion

of th

e pr

ivat

e se

ctor

incl

. di-

aspo

ra k

now

ledg

e is

ver

y im

porta

nt fo

r the

impr

ove-

men

t of t

he fo

rmal

VE

T ed

ucat

ion,

but

als

o fo

r the

es

tabl

ishm

ent o

f a d

eman

d-dr

iven

and

resp

onsi

ve

non-

form

al tr

aini

ng s

yste

m.

D

evel

opm

ent o

f an

adeq

uate

lega

l fra

mew

ork

for a

dult

it is

par

t of t

he e

fforts

rela

ted

to th

e po

licy

dial

ogue

, w

hich

is a

lso

linke

d w

ith th

e su

ppor

t to

the

stat

e fo

r de

velo

ping

the

stra

tegi

c an

d in

stitu

tiona

l fra

mew

ork

for

coop

erat

ion

with

the

BiH

dia

spor

a.

Ris

ks

• en

gage

act

ivel

y in

coo

pera

tion

with

the

scho

ols.

•

Unf

avou

rabl

e fra

mew

ork

cond

ition

s fo

r the

func

tion-

ing

of th

e no

n-fo

rmal

trai

ning

cen

tres

R

efor

m o

f edu

catio

n in

the

serv

ice

of

empl

oym

ent.

(Sou

rces

: Sec

tor P

lann

ing

Doc

umen

ts -

SP

Ds;

IPA

II p

ro-

gram

min

g do

cum

ent)

Mob

ilizi

ng H

uman

Res

ourc

es, k

now

-how

and

ski

lls o

f di

aspo

ra fo

r the

cou

ntry

’s d

evel

opm

ent.

(B

iH S

trate

gy o

n C

oope

ratio

n w

ith d

iasp

ora

2017

– 2

021)

In

dica

tor

•

Bas

elin

e

Targ

et

• up

port

mun

icip

aliti

es to

est

ablis

h se

rvic

es fo

r deb

t cou

nsel

ling

and

finan

cial

lite

racy

of p

opul

atio

n. P

rom

otio

n of

sus

tain

able

sta

ndar

ds fo

r mic

ro-

finan

ce in

stitu

tions

.

• up

port

entre

pren

eurs

hip

deve

lopm

ent b

y st

reng

then

ing

ecos

yste

m’s

ser

vice

s an

d de

velo

ping

new

inve

stm

ent o

ppor

tuni

ties.

•

Con

tribu

ting

to a

n ef

fect

ive

inte

rmed

iatio

ns s

yste

m w

ithin

the

publ

ic e

mpl

oym

ent s

ervi

ces.

•

Impr

ovin

g th

e em

ploy

abili

ty o

f VE

T st

uden

ts a

nd y

oung

une

mpl

oyed

peo

ple

thro

ugh

the

refo

rm o

f pra

ctic

al e

duca

tion

in s

choo

ls a

nd la

bour

-mar

ket o

rient

ed tr

aini

ngs

offe

red

by d

iffer

ent t

rain

ing

cent

res.

•

Cre

atio

n of

new

em

ploy

men

t opp

ortu

nitie

s fo

r you

ng p

eopl

e on

the

labo

ur m

arke

t.

• E

stab

lishm

ent o

f a fa

vour

able

env

ironm

ent f

or th

e di

aspo

ra w

illin

g to

con

tribu

tpr

ovid

ing

supp

ortiv

e st

ruct

ures

and

app

roac

hes,

and

pro

mot

ing

inte

ract

ion

with

the

dias

pora

, with

rega

rd to

inve

stm

ents

and

kno

wle

dge

trans

fer.

• S

uppo

rt to

the

, as

wel

l as

mor

e tra

nspa

rent

an

d co

st e

ffect

ive

trans

fer o

f rem

ittan

ces.

•

Impr

ovin

g th

e m

acro

econ

omic

fram

ewor

k, in

par

ticul

ar p

ublic

reve

nue

colle

ctio

n an

d de

velo

pmen

t of i

nter

nal r

ules

and

pro

cedu

res

by s

treng

then

ing

capa

citie

s of

tax

adm

inis

tratio

ns, t

he C

entra

l Ban

k, th

e M

inis

tries

of F

inan

ce, a

nd s

tatis

tical

offi

ces.

•

Sup

port

to p

rivat

e se

ctor

dev

elop

men

t thr

ough

ass

ista

nce

in fi

ndin

g bu

yers

in E

urop

ean

mar

kets

for p

rodu

cts

and

serv

ices

in ta

rget

ed s

ecto

rs, a

nd th

roug

h m

ore

ef-

fect

ive

debt

reso

lutio

n an

d in

solv

ency

pro

cedu

res.

•

Pro

mot

e cl

imat

e-re

silie

nce

thro

ugh

priv

ate

sect

or b

ased

cat

astro

phe

risk

insu

ranc

e.

• Fi

nanc

ial r

esou

rces

the

plan

ned

budg

et fo

r the

dom

ain

is C

HF

m.

• th

e do

mai

n w

ill b

e m

anag

ed b

y D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of

Coo

pera

tion.

•

B

incl

udin

g IF

C, S

wis

scon

tact

, Eur

opea

n B

ank

for R

econ

stru

ctio

n an

d D

evel

opm

ent,

Inte

rnat

iona

l Mon

etar

y Fu

nd (I

MF)

. •

Min

istry

of H

uman

Rig

hts

and

Ref

ugee

s (d

iasp

ora

depa

rtmen

t), M

inis

tries

of E

duca

-tio

n (e

ntity

and

can

tona

l lev

el),

publ

ic e

mpl

oym

ent s

ervi

ces

(can

tona

l and

ent

ity le

vel),

VE

T sc

hool

s, lo

cal m

unic

ipal

ities

, bus

ines

s in

cuba

tors

, fin

anci

al in

stitu

tions

and

bu

sine

ss s

uppo

rt or

gani

zatio

ns.

• S

yner

gies

acr

oss

dom

ains

and

coo

rdin

atio

n w

ith o

ther

don

ors

will

be

ensu

red.

Man

agem

ent P

erfo

rman

ce R

esul

ts:

(val

id fo

r all

dom

ains

) O

utco

mes

In

dica

tors

The

Sw

iss

Coo

pera

tion

Pro

gram

stri

ves

for i

nclu

sive

-ne

ss, b

uild

s br

idge

s to

ove

rcom

e bo

unda

ries,

and

fo

ster

s co

nnec

tions

bot

h in

BiH

and

bey

ond.

• R

efo r

m p

roce

sses

are

des

igne

d in

an

incl

usiv

e w

ay w

here

ver S

witz

erla

nd is

eng

aged

at t

he p

olic

y le

vel.

•

An

info

rmat

ion

and

exch

ange

pla

tform

(i-p

latfo

rm) a

nd n

etw

ork

for t

he B

iH d

iasp

ora

in S

witz

erla

nd is

faci

li-ta

ted.

P

artn

ers

(bot

h na

tiona

l and

inte

rnat

iona

l one

s) a

dopt

va

lues

and

app

roac

hes

prom

oted

by

Sw

itzer

land

, and

sp

ace

for c

orru

pt p

ract

ices

is re

duce

d.

• M

inor

ity, s

ocia

l inc

lusi

on a

nd h

uman

righ

ts a

spec

ts a

re s

yste

mat

ical

ly a

ddre

ssed

. •

Legi

slat

ive

bodi

es a

t sta

te, e

ntity

, can

tona

l and

mun

icip

al le

vels

are

incr

easi

ngly

info

rmed

and

invo

lved

in

prog

ram

s an

d pr

ojec

ts.

• A

spec

ts o

f goo

d go

vern

ance

, gen

der e

qual

ity, i

nclu

sion

, rul

e of

law

and

cor

rupt

ion

are

mor

e sy

stem

atic

ally

ad

dres

sed

by n

atio

nal a

nd in

tern

atio

nal p

artn

ers.

S

witz

erla

nd p

rom

otes

don

or c

oord

inat

ion,

dom

ain-

wis

e an

d at

the

coun

try le

vel,

to s

treng

then

coo

pera

tion

resu

lts.

• In

crea

sed

cost

-effe

ctiv

enes

s th

anks

to s

yner

gies

on

proj

ect a

nd p

ortfo

lio le

vel.

• C

omm

only

agr

eed

dono

r pos

ition

s ta

ken

up b

y lo

cal a

utho

ritie

s on

all

leve

ls.

• A

nat

iona

l too

l for

the

mon

itorin

g of

the

Par

is D

ecla

ratio

n m

atte

rs, m

anag

ed b

y th

e D

CF

(Min

istry

of F

i-na

nce)

is e

stab

lishe

d an

d fu

nctio

ning

thro

ugh

subs

tant

ial s

uppo

rt by

the

Sw

iss

Coo

pera

tion

in B

iH.

• S

wis

s po

sitio

ns a

re re

gula

rly p

rese

nted

and

dis

cuss

ed in

the

EU

’s c

oord

inat

ion

plat

form

for c

oope

ratio

n am

ong

its m

embe

r sta

tes

agen

cies

, act

ive

in B

iH.

• A

mor

e in

stitu

tiona

l dia

logu

e w

ith A

rab

dono

r cou

ntrie

s is

est

ablis

hed.

Th

e S

wis

s C

oope

ratio

n P

rogr

am is

man

aged

in a

con

-fli

ct s

ensi

tive

man

ner b

y S

wis

s E

mba

ssy

staf

f and

key

pe

rson

nel i

n pa

rtner

org

aniz

atio

ns.

• P

artn

ers’

day

s ar

e pr

oact

ivel

y us

ed to

dis

sem

inat

e no

t onl

y ru

les

but a

lso

valu

es, t

o ga

ther

plu

ralit

y of

vie

ws,

to

con

nect

pro

ject

s ac

ross

dom

ains

and

to a

llow

for m

utua

l lea

rnin

g. R

epre

sent

ativ

es o

f tar

get g

roup

s / b

en-

efic

iarie

s ar

e in

clud

ed in

thes

e di

scus

sion

s w

hene

ver p

ossi

ble.

• Le

arni

ng e

vent

s su

ch a

s “B

row

n B

ag L

unch

es” a

re p

roac

tivel

y us

ed to

dis

sem

inat

e kn

owle

dge

with

in th

e S

wis

s E

mba

ssy

Team

and

to e

mbr

ace

exte

rnal

vie

ws,

crit

icis

m a

nd e

ncou

rage

men

t in

area

s of

the

Sw

iss

Coo

pera

tion

Pro

gram

’s in

tere

st.

Li

nes

of in

terv

entio

n

• C

apac

ity b

uild

ing

thro

ugh

targ

eted

trai

ning

on

CS

PM

for t

he s

taff

of th

e S

wis

s E

mba

ssy,

and

for k

ey p

erso

nnel

of i

mpl

emen

tatio

n pa

rtner

s.

• C

onfli

ct s

ensi

tive

cont

ext a

naly

sis

carr

ied

out f

or a

ll do

mai

ns o

f int

erve

ntio

n, p

artic

ipat

ory

elab

orat

ion

of M

ER

V.

• P

artn

ers’

day

s he

ld a

t lea

st tw

ice

a ye

ar.

• Le

arni

ng e

vent

s or

gani

zed

at le

ast o

nce

per 3

mon

ths.

•

Ben

efic

iary

ass

essm

ents

with

in p

roje

cts.

R

esou

rces

, par

tner

ship

s

• A

ll ou

tcom

es w

ill b

e ac

hiev

ed w

ith th

e av

aila

ble

hum

an a

nd fi

nanc

ial r

esou

rces

.

Dom

ain

of in

terv

entio

n C

: Eco

nom

y an

d Em

ploy

men

t (SE

CO

, SD

C)

Dom

ain

obje

ctiv

e: A

wel

l per

form

ing

labo

ur m

arke

t and

bet

ter e

cono

mic

fram

ewor

k co

nditi

ons

for p

rivat

e se

ctor

dev

elop

men

t im

prov

e th

e in

vest

men

t clim

ate,

and

in-

crea

se e

mpl

oym

ent a

nd b

usin

ess

oppo

rtuni

ties

for a

ll.

Impa

ct H

ypot

hesi

s: P

ublic

and

priv

ate

inve

stor

s w

ill c

reat

e m

ore

empl

oym

ent o

ppor

tuni

ties,

in p

artic

ular

for y

oung

job-

seek

ers,

than

ks to

bet

ter r

egul

ator

y fra

mew

orks

in

the

finan

ce a

nd m

icro

finan

ce s

ecto

r as

wel

l as

for b

usin

esse

s an

d in

vest

ors.

Wor

king

thro

ugh

the

Inte

rnat

iona

l Fin

anci

al In

stitu

tions

will

lead

to m

ore

trans

pare

nt a

nd

effic

ient

pub

lic fi

nanc

ial m

anag

emen

t sch

emes

. You

ng p

eopl

e w

ill im

prov

e th

eir j

ob-m

arke

t rel

evan

t ski

lls, e

ither

thro

ugh

form

al o

r non

-form

al e

duca

tion

and

train

ing,

and

w

ill b

e su

ppor

ted

thro

ugh

an im

prov

ed in

term

edia

tion

syst

em w

ithin

Pub

lic E

mpl

oym

ent S

ervi

ces

PE

S. P

olic

y di

alog

ue w

ill c

ontr

ibut

e to

sus

tain

able

sys

tem

ic c

hang

e, in

pa

rticu

lar r

elat

ed to

the

refo

rm o

f Pub

lic E

mpl

oym

ent S

ervi

ces,

voc

atio

nal e

duca

tion

and

train

ing

(VE

T) re

form

and

the

regu

latio

n of

adu

lt ed

ucat

ion.

(1

) Sw

iss

port

folio

out

com

es

(2) C

ontr

ibut

ion

of S

wis

s Pr

ogra

m

(3) C

ount

ry d

evel

opm

ent o

utco

mes

O

utco

me

1: W

omen

and

men

hav

e em

ploy

men

t and

ac

cess

to e

ntre

pren

eurs

hip

oppo

rtuni

ties

faci

litat

ed b

y bu

sine

ss s

ervi

ce p

rovi

ders

and

effe

ctiv

ely

inte

rmed

iat-

ed b

y pu

blic

em

ploy

men

t ser

vice

s.

Indi

cato

rs

• N

umbe

r of s

tart-

up/g

row

th a

nd (s

ocia

l) en

terp

rises

supp

orte

d an

d/or

cre

ated

.

Bas

elin

e S

DC

: 3

Targ

et S

DC

: 57

ente

rpris

es (3

0 en

terp

rises

+ 2

7 yo

uth

rela

ted

soci

al e

nter

pris

es +

20

targ

etin

g ex

-cl

uded

and

/or p

oor g

roup

s6 ; ove

rall

35%

wom

en

led)

B

asel

ine

SE

CO

: n/a

Ta

rget

SE

CO

: 84

(35%

wom

en)

• N

umbe

r of n

ew jo

bs c

reat

ed in

the

supp

orte

d an

d/or

cre

ated

ent

erpr

ises

. B

asel

ine

SE

CO

: n/a

Ta

rget

SE

CO

: 400

new

jobs

cre

ated

• N

umbe

r of p

eopl

e em

ploy

ed th

roug

h so

cial

ent

er-

pris

es a

nd P

ES

inte

rmed

iatio

n.

Bas

elin

e S

DC

: 140

peo

ple

empl

oyed

in s

ocia

l en-

terp

rises

; 2,6

65 in

term

edia

ted

by P

ES

Ta

rget

SD

C (d

isag

greg

ated

by

gend

er, y

outh

and

ex

clud

ed g

roup

s): a

dditi

onal

570

peo

ple

empl

oyed

in

soc

ial e

nter

pris

es; a

dditi

onal

3,9

00 in

term

edia

ted

by P

ES

(40%

wom

en, a

t lea

st 6

0% y

outh

and

10%

ex

clud

ed p

erso

ns)

•

Am

ount

of m

obili

zed

priv

ate

inve

stm

ent (

incl

udin

g di

aspo

ra) i

n st

art-u

p/gr

owth

of e

nter

pris

es.

Bas

elin

e S

DC

: n/a

Ta

rget

SD

C: A

t lea

st B

AM

7,0

00,0

00 p

rivat

e in

-ve

stm

ent (

Ang

el in

vest

men

t and

dia

spor

a)

Bas

elin

e S

EC

O: n

/a

Targ

et S

EC

O: A

t lea

st C

HF

1,20

0,00

0 pr

ivat

e in

-ve

stm

ent

The

Sw

iss

coop

erat

ion

prog

ram

em

bodi

es th

e id

ea o

f a

thre

e-di

men

sion

al a

ppro

ach

to p

rom

otin

g (y

outh

) em

ploy

men

t and

a b

ette

r fun

ctio

ning

of t

he la

bour

m

arke

t: (I)

Enh

anci

ng th

e em

ploy

abili

ty o

f you

ng u

n-em

ploy

ed p

eopl

e (II

) Im

prov

ing

the

med

iatio

n sy

stem

; (II

I) S

uppo

rting

job

crea

tion

and

new

em

ploy

men

t mo-

dels

, e.g

. (so

cial

) ent

repr

eneu

rshi

p, s

elf-e

mpl

oym

ent.

Impl

emen

tatio

n of

the

‘PE

S R

efor

m P

acka

ge’7 d

evel

-op

ed in

the

fram

ewor

k of

the

yout

h em

ploy

men

t por

tfo-

lio in

terv

entio

n hi

ghly

con

tribu

tes

to th

e fu

lfilm

ent o

f th

e co

untry

dev

elop

men

t out

com

e 1.

S

tart -

ups

deve

lop

and

furth

er g

row

by

use

of im

prov

ed

and

sust

aina

ble

serv

ices

from

sup

porte

d or

gani

zatio

ns

(acc

eler

ator

s, in

cuba

tors

, men

tors

and

inve

stor

s) a

nd

prog

ram

act

iviti

es. P

rom

otio

n of

fem

ale

star

t-ups

at

early

sta

ges

and

entre

pren

eurs

hip

educ

atio

n w

ill e

n-ha

nce

wom

en p

artic

ipat

ion.

P

rivat

e se

ctor

in B

iH a

nd d

iasp

ora

inte

ract

effe

ctiv

ely

thro

ugh

know

ledg

e an

d sk

ills

trans

fer,

netw

orki

ng a

nd

inve

stm

ents

, thu

s le

vera

ging

job

crea

tion

and

econ

om-

ic g

row

th.

Ris

ks

• P

rivat

e in

vest

ors

and

dias

pora

relu

ctan

t to

enga

ge

in p

oliti

cally

inst

able

env

ironm

ent.

• C

hang

ing

busi

ness

env

ironm

ent w

ith u

ncle

ar re

gu-

latio

ns fo

r bus

ines

s re

gist

ratio

n.

Out

com

e 1:

Incr

ease

d ef

ficie

ncy

of th

e la

bour

mar

ket

in B

iH, s

treng

then

ed la

bour

and

em

ploy

men

t ins

titu-

tions

and

dev

elop

ed la

bour

mar

ket p

olic

ies.

(Sou

rces

: Sec

tor P

lann

ing

Doc

umen

ts -S

PD

s; IP

A II

pro

-gr

amm

ing

docu

men

t)

Indi

cato

rs

• U

nem

ploy

men

t rat

e

Bas

elin

e: 2

7,2%

Ta

rget

: 22%

(by

2020

) •

% o

f cer

tifie

d ca

se w

orke

rs w

ithin

PE

S o

ffice

s ac

-co

rdin

g to

new

pro

filin

g/co

unse

ling

met

hodo

logy

B

asel

ine:

0

Targ

et: 9

0% (b

y 20

20)

• P

rofil

ing

met

hodo

logy

for u

nem

ploy

ed p

erso

ns

deve

lope

d

Bas

elin

e: n

/a

Targ

et: M

etho

dolo

gy a

ppro

ved

and

adop

ted

by

PE

S m

anag

emen

t •

Impr

oved

Glo

bal E

ntre

pren

eurs

hip

Mon

itorin

g (G

EM

) ind

icat

ors

(i.e.

Tot

al E

arly

Sta

ge E

ntre

pre-

neur

ship

(TE

A) A

ctiv

ity, p

erce

ived

opp

ortu

nitie

s (P

O),

Ent

repr

eneu

rial I

nten

tion

(EI)

Bas

elin

e 20

14: T

EA

7.4

%, P

O 2

0%, E

I 20%

] Ta

rget

: tbc

6 T

hese

gro

ups

incl

ude

youn

g an

d el

derly

peo

ple,

chi

ldre

n, w

omen

, peo

ple

with

dis

abili

ties,

Rom

a, e

tc.

7 The

‘PES

Ref

orm

Pac

kage

’: (I)

def

inin

g th

e in

stitu

tiona

l goa

ls a

nd m

easu

rem

ents

indi

cato

rs; (

II) n

ew in

tern

al ta

sk d

ivis

ion;

(III)

tria

ge o

f une

mpl

oyed

peo

ple;

(IV)

focu

sing

med

iatio

n se

rvic

es o

n th

e ‘m

ost a

ctiv

e’ jo

b se

eker

s; (V

) re-

engi

neer

ing

of th

e pr

oces

ses

and

proc

edur

es to

sup

port

an e

ffici

ent j

ob m

edia

tion

serv

ice;

(VI)

intro

duct

ion

of c

ouns

elin

g se

rvic

es; (

VII)

intro

duct

ion

of th

e P

erfo

rman

ce M

anag

emen

t Sys

tem

(PM

S);

(V

III) t

he re

furb

ish m

ent o

f offi

ces

to e

nsur

e th

at th

e pr

emis

es a

lso

supp

ort t

he e

ffici

ent d

eliv

ery

of th

e se

rvic

es in

acc

orda

nce

with

the

YE

P p

ropo

sal.

Dom

ain

of in

terv

entio

n C

: Eco

nom

y an

d Em

ploy

men

t (SE

CO

, SD

C)

Dom

ain

obje

ctiv

e: A

wel

l per

form

ing

labo

ur m

arke

t and

bet

ter e

cono

mic

fram

ewor

k co

nditi

ons

for p

rivat

e se

ctor

dev

elop

men

t im

prov

e th

e in

vest

men

t clim

ate,

and

in-

crea

se e

mpl

oym

ent a

nd b

usin

ess

oppo

rtuni

ties

for a

ll.

Impa

ct H

ypot

hesi

s: P

ublic

and

priv

ate

inve

stor

s w

ill c

reat

e m

ore

empl

oym

ent o

ppor

tuni

ties,

in p

artic

ular

for y

oung

job-

seek

ers,

than

ks to

bet

ter r

egul

ator

y fra

mew

orks

in

the

finan

ce a

nd m

icro

finan

ce s

ecto

r as

wel

l as

for b

usin

esse

s an

d in

vest

ors.

Wor

king

thro

ugh

the

Inte

rnat

iona

l Fin

anci

al In

stitu

tions

will

lead

to m

ore

trans

pare

nt a

nd

effic

ient

pub

lic fi

nanc

ial m

anag

emen

t sch

emes

. You

ng p

eopl

e w

ill im

prov

e th

eir j

ob-m

arke

t rel

evan

t ski

lls, e

ither

thro

ugh

form

al o

r non

-form

al e

duca

tion

and

train

ing,

and

w

ill b

e su

ppor

ted

thro

ugh

an im

prov

ed in

term

edia

tion

syst

em w

ithin

Pub

lic E

mpl

oym

ent S

ervi

ces

PE

S. P

olic

y di

alog

ue w

ill c

ontr

ibut

e to

sus

tain

able

sys

tem

ic c

hang

e, in

pa

rticu

lar r

elat

ed to

the

refo

rm o

f Pub

lic E

mpl

oym

ent S

ervi

ces,

voc

atio

nal e

duca

tion

and

train

ing

(VE

T) re

form

and

the

regu

latio

n of

adu

lt ed

ucat

ion.

(1

) Sw

iss

port

folio

out

com

es

(2) C

ontr

ibut

ion

of S

wis

s Pr

ogra

m

(3) C

ount

ry d

evel

opm

ent o

utco

mes

O

utco

me

1: W

omen

and

men

hav

e em

ploy

men

t and

ac

cess

to e

ntre

pren

eurs

hip

oppo

rtuni

ties

faci

litat

ed b

y bu

sine

ss s

ervi

ce p

rovi

ders

and

effe

ctiv

ely

inte

rmed

iat-

ed b

y pu

blic

em

ploy

men

t ser

vice

s.

Indi

cato

rs

• N

umbe

r of s

tart-

up/g

row

th a

nd (s

ocia

l) en

terp

rises

supp

orte

d an

d/or

cre

ated

.

Bas

elin

e S

DC

: 3

Targ

et S

DC

: 57

ente

rpris

es (3

0 en

terp

rises

+ 2

7 yo

uth

rela

ted

soci

al e

nter

pris

es +

20

targ

etin

g ex

-cl

uded

and

/or p

oor g

roup

s6 ; ove

rall

35%

wom

en

led)

B

asel

ine

SE

CO

: n/a

Ta

rget

SE

CO

: 84

(35%

wom

en)

• N

umbe

r of n

ew jo

bs c

reat

ed in

the

supp

orte

d an

d/or

cre

ated

ent

erpr

ises

. B

asel

ine

SE

CO

: n/a

Ta

rget

SE

CO

: 400

new

jobs

cre

ated

• N

umbe

r of p

eopl

e em

ploy

ed th

roug

h so

cial

ent

er-

pris

es a

nd P

ES

inte

rmed

iatio

n.

Bas

elin

e S

DC

: 140

peo

ple

empl

oyed

in s

ocia

l en-

terp

rises

; 2,6

65 in

term

edia

ted

by P

ES

Ta

rget

SD

C (d

isag

greg

ated

by

gend

er, y

outh

and

ex

clud

ed g

roup

s): a

dditi

onal

570

peo

ple

empl

oyed

in

soc

ial e

nter

pris

es; a

dditi

onal

3,9

00 in

term

edia

ted

by P

ES

(40%

wom

en, a

t lea

st 6

0% y

outh

and

10%

ex

clud

ed p

erso

ns)

•

Am

ount

of m

obili

zed

priv

ate

inve

stm

ent (

incl

udin

g di

aspo

ra) i

n st

art-u

p/gr

owth

of e

nter

pris

es.

Bas

elin

e S

DC

: n/a

Ta

rget

SD

C: A

t lea

st B

AM

7,0

00,0

00 p

rivat

e in

-ve

stm

ent (

Ang

el in

vest

men

t and

dia

spor

a)

Bas

elin

e S

EC

O: n

/a

Targ

et S

EC

O: A

t lea

st C

HF

1,20

0,00

0 pr

ivat

e in

-ve

stm

ent

The

Sw

iss

coop

erat

ion

prog

ram

em

bodi

es th

e id

ea o

f a

thre

e-di

men

sion

al a

ppro

ach

to p

rom

otin

g (y

outh

) em

ploy

men

t and

a b

ette

r fun

ctio

ning

of t

he la

bour

m

arke

t: (I)

Enh

anci

ng th

e em

ploy

abili

ty o

f you

ng u

n-em

ploy

ed p

eopl

e (II

) Im

prov

ing

the

med

iatio

n sy

stem

; (II

I) S

uppo

rting

job

crea

tion

and

new

em

ploy

men

t mo-

dels

, e.g

. (so

cial

) ent

repr

eneu

rshi

p, s

elf-e

mpl

oym

ent.

Impl

emen

tatio

n of

the

‘PE

S R

efor

m P

acka

ge’7 d

evel

-op

ed in

the

fram

ewor

k of

the

yout

h em

ploy

men

t por

tfo-

lio in

terv

entio

n hi

ghly

con

tribu

tes

to th

e fu

lfilm

ent o

f th

e co

untry

dev

elop

men

t out

com

e 1.

S

tart -

ups

deve

lop

and

furth

er g

row

by

use

of im

prov

ed

and

sust

aina

ble

serv

ices

from

sup

porte

d or

gani

zatio

ns

(acc

eler

ator

s, in

cuba

tors

, men

tors

and

inve

stor

s) a

nd

prog

ram

act

iviti

es. P

rom

otio

n of

fem

ale

star

t-ups

at

early

sta

ges

and

entre

pren

eurs

hip

educ

atio

n w

ill e

n-ha

nce

wom

en p

artic

ipat

ion.

P

rivat

e se

ctor

in B

iH a

nd d

iasp

ora

inte

ract

effe

ctiv

ely

thro

ugh

know

ledg

e an

d sk

ills

trans

fer,

netw

orki

ng a

nd

inve

stm

ents

, thu

s le

vera

ging

job

crea

tion

and

econ

om-

ic g

row

th.

Ris

ks

• P

rivat

e in

vest

ors

and

dias

pora

relu

ctan

t to

enga

ge

in p

oliti

cally

inst

able

env

ironm

ent.

• C

hang

ing

busi

ness

env

ironm

ent w

ith u

ncle

ar re

gu-

latio

ns fo

r bus

ines

s re

gist

ratio

n.

Out

com

e 1:

Incr

ease

d ef

ficie

ncy

of th

e la

bour

mar

ket

in B

iH, s

treng

then

ed la

bour

and

em

ploy

men

t ins

titu-

tions

and

dev

elop

ed la

bour

mar

ket p

olic

ies.

(Sou

rces

: Sec

tor P

lann

ing

Doc

umen

ts -S

PD

s; IP

A II

pro

-gr

amm

ing

docu

men

t)

Indi

cato

rs

• U

nem

ploy

men

t rat

e

Bas

elin

e: 2

7,2%

Ta

rget

: 22%

(by

2020

) •

% o

f cer

tifie

d ca

se w

orke

rs w

ithin

PE

S o

ffice

s ac

-co

rdin

g to

new

pro

filin

g/co

unse

ling

met

hodo

logy

B

asel

ine:

0

Targ

et: 9

0% (b

y 20

20)

• P

rofil

ing

met

hodo

logy

for u

nem

ploy

ed p

erso

ns

deve

lope

d

Bas

elin

e: n

/a

Targ

et: M

etho

dolo

gy a

ppro

ved

and

adop

ted

by

PE

S m

anag

emen

t •

Impr

oved

Glo

bal E

ntre

pren

eurs

hip

Mon

itorin

g (G

EM

) ind

icat

ors

(i.e.

Tot

al E

arly

Sta

ge E

ntre

pre-

neur

ship

(TE

A) A

ctiv

ity, p

erce

ived

opp

ortu

nitie

s (P

O),

Ent

repr

eneu

rial I

nten

tion

(EI)

Bas

elin

e 20

14: T

EA

7.4

%, P

O 2

0%, E

I 20%

] Ta

rget

: tbc

6 T

hese

gro

ups

incl

ude

youn

g an

d el

derly

peo

ple,

chi

ldre

n, w

omen

, peo

ple

with

dis

abili

ties,

Rom

a, e

tc.

7 The

‘PES

Ref

orm

Pac

kage

’: (I)

def

inin

g th

e in

stitu

tiona

l goa

ls a

nd m

easu

rem

ents

indi

cato

rs; (

II) n

ew in

tern

al ta

sk d

ivis

ion;

(III)

tria

ge o

f une

mpl

oyed

peo

ple;

(IV)

focu

sing

med

iatio

n se

rvic

es o

n th

e ‘m

ost a

ctiv

e’ jo

b se

eker

s; (V

) re-

engi

neer

ing

of th

e pr

oces

ses

and

proc

edur

es to

sup

port

an e

ffici

ent j

ob m

edia

tion

serv

ice;

(VI)

intro

duct

ion

of c

ouns

elin

g se

rvic

es; (

VII)

intro

duct

ion

of th

e P

erfo

rman

ce M

anag

emen

t Sys

tem

(PM

S);

(V

III) t

he re

furb

ish m

ent o

f offi

ces

to e

nsur

e th

at th

e pr

emis

es a

lso

supp

ort t

he e

ffici

ent d

eliv

ery

of th

e se

rvic

es in

acc

orda

nce

with

the

YE

P p

ropo

sal.

37

: E

mpl

oyer

s (in

cl. d

iasp

ora)

and

trai

ning

pr

ovid

ers

cont

ribut

e to

incr

ease

d m

arke

t-orie

nted

ski

lls

deve

lopm

ent a

nd im

prov

ed V

ET

syst

em, t

here

by e

n-ha

ncin

g yo

ung

peop

le’s

em

ploy

abili

ty.

Indi

cato

rs

• pu

blic

pilo

t VE

T sc

hool

s w

ith re

form

ed

train

ing

and

appr

entic

eshi

p sc

hem

es o

fferin

g th

eir

stud

ents

com

pete

nces

in li

ne w

ith th

e em

ploy

ers’

re

quire

men

ts.

Bas

elin

e: V

ery

few

of t

he

d)

Targ

et:

• ge

nder

and

you

ng p

eopl

e, w

ho h

ave

new

acc

ess

to

impr

oved

voc

atio

nal s

kills

trai

ning

con

tribu

ting

to

incr

ease

d em

ploy

abili

ty

. B

asel

ine:

n/a

Ta

rget

: )

• m

onth

afte

r tra

inin

g or

gra

duat

ion

from

sch

ool.

B

asel

ine:

Targ

et:

,

•

ra’s

co

ntrib

utio

n an

d bu

sine

ss

to

busi

ness

ex

-ch

ange

. B

asel

ine:

n/a

Ta

rget

:

The

Sw

iss

prog

ram

is c

ontri

butin

g to

impr

oved

em

-pl

oyab

ility

of j

ob-s

eeke

rs, V

ET

stud

ents

and

em

ploy

-ee

s in

nee

d of

ski

lls e

nhan

cem

ent.

This

is b

eing

don

e th

roug

h in

itiat

ed s

yste

mic

cha

nges

in th

e fo

rmal

VE

T ed

ucat

ion

tow

ards

mor

e pr

actic

al e

duca

tion

of th

e st

uden

ts, a

dditi

onal

trai

ning

for t

each

ers

in n

ew te

ch-

nolo

gies

and

impr

oved

com

mun

icat

ion

of th

e st

ake-

hold

ers

in th

e se

ctor

, in

parti

cula

r sch

ools

and

com

pa-

nies

. Act

ive

parti

cipa

tion

of th

e pr

ivat

e se

ctor

incl

. di-

aspo

ra k

now

ledg

e is

ver

y im

porta

nt fo

r the

impr

ove-

men

t of t

he fo

rmal

VE

T ed

ucat

ion,

but

als

o fo

r the

es

tabl

ishm

ent o

f a d

eman

d-dr

iven

and

resp

onsi

ve

non-

form

al tr

aini

ng s

yste

m.

D

evel

opm

ent o

f an

adeq

uate

lega

l fra

mew

ork

for a

dult

it is

par

t of t

he e

fforts

rela

ted

to th

e po

licy

dial

ogue

, w

hich

is a

lso

linke

d w

ith th

e su

ppor

t to

the

stat

e fo

r de

velo

ping

the

stra

tegi

c an

d in

stitu

tiona

l fra

mew

ork

for

coop

erat

ion

with

the

BiH

dia

spor

a.

Ris

ks

• en

gage

act

ivel

y in

coo

pera

tion

with

the

scho

ols.

•

Unf

avou

rabl

e fra

mew

ork

cond

ition

s fo

r the

func

tion-

ing

of th

e no

n-fo

rmal

trai

ning

cen

tres

R

efor

m o

f edu

catio

n in

the

serv

ice

of

empl

oym

ent.

(Sou

rces

: Sec

tor P

lann

ing

Doc

umen

ts -

SP

Ds;

IPA

II p

ro-

gram

min

g do

cum

ent)

Mob

ilizi

ng H

uman

Res

ourc

es, k

now

-how

and

ski

lls o

f di

aspo

ra fo

r the

cou

ntry

’s d

evel

opm

ent.

(B

iH S

trate

gy o

n C

oope

ratio

n w

ith d

iasp

ora

2017

– 2

021)

In

dica

tor

•

Bas

elin

e

Targ

et

• up

port

mun

icip

aliti

es to

est

ablis

h se

rvic

es fo

r deb

t cou

nsel

ling

and

finan

cial

lite

racy

of p

opul

atio

n. P

rom

otio

n of

sus

tain

able

sta

ndar

ds fo

r mic

ro-

finan

ce in

stitu

tions

.

• up

port

entre

pren

eurs

hip

deve

lopm

ent b

y st

reng

then

ing

ecos

yste

m’s

ser

vice

s an

d de

velo

ping

new

inve

stm

ent o

ppor

tuni

ties.

•

Con

tribu

ting

to a

n ef

fect

ive

inte

rmed

iatio

ns s

yste

m w

ithin

the

publ

ic e

mpl

oym

ent s

ervi

ces.

•

Impr

ovin

g th

e em

ploy

abili

ty o

f VE

T st

uden

ts a

nd y

oung

une

mpl

oyed

peo

ple

thro

ugh

the

refo

rm o

f pra

ctic

al e

duca

tion

in s

choo

ls a

nd la

bour

-mar

ket o

rient

ed tr

aini

ngs

offe

red

by d

iffer

ent t

rain

ing

cent

res.

•

Cre

atio

n of

new

em

ploy

men

t opp

ortu

nitie

s fo

r you

ng p

eopl

e on

the

labo

ur m

arke

t.

• E

stab

lishm

ent o

f a fa

vour

able

env

ironm

ent f

or th

e di

aspo

ra w

illin

g to

con

tribu

tpr

ovid

ing

supp

ortiv

e st

ruct

ures

and

app

roac

hes,

and

pro

mot

ing

inte

ract

ion

with

the

dias

pora

, with

rega

rd to

inve

stm

ents

and

kno

wle

dge

trans

fer.

• S

uppo

rt to

the

, as

wel

l as

mor

e tra

nspa

rent

an

d co

st e

ffect

ive

trans

fer o

f rem

ittan

ces.

•

Impr

ovin

g th

e m

acro

econ

omic

fram

ewor

k, in

par

ticul

ar p

ublic

reve

nue

colle

ctio

n an

d de

velo

pmen

t of i

nter

nal r

ules

and

pro

cedu

res

by s

treng

then

ing

capa

citie

s of

tax

adm

inis

tratio

ns, t

he C

entra

l Ban

k, th

e M

inis

tries

of F

inan

ce, a

nd s

tatis

tical

offi

ces.

•

Sup

port

to p

rivat

e se

ctor

dev

elop

men

t thr

ough

ass

ista

nce

in fi

ndin

g bu

yers

in E

urop

ean

mar

kets

for p

rodu

cts

and

serv

ices

in ta

rget

ed s

ecto

rs, a

nd th

roug

h m

ore

ef-

fect

ive

debt

reso

lutio

n an

d in

solv

ency

pro

cedu

res.

•

Pro

mot

e cl

imat

e-re

silie

nce

thro

ugh

priv

ate

sect

or b

ased

cat

astro

phe

risk

insu

ranc

e.

• Fi

nanc

ial r

esou

rces

the

plan

ned

budg

et fo

r the

dom

ain

is C

HF

m.

• th

e do

mai

n w

ill b

e m

anag

ed b

y D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of

Coo

pera

tion.

•

B

incl

udin

g IF

C, S

wis

scon

tact

, Eur

opea

n B

ank

for R

econ

stru

ctio

n an

d D

evel

opm

ent,

Inte

rnat

iona

l Mon

etar

y Fu

nd (I

MF)

. •

Min

istry

of H

uman

Rig

hts

and

Ref

ugee

s (d

iasp

ora

depa

rtmen

t), M

inis

tries

of E

duca

-tio

n (e

ntity

and

can

tona

l lev

el),

publ

ic e

mpl

oym

ent s

ervi

ces

(can

tona

l and

ent

ity le

vel),

VE

T sc

hool

s, lo

cal m

unic

ipal

ities

, bus

ines

s in

cuba

tors

, fin

anci

al in

stitu

tions

and

bu

sine

ss s

uppo

rt or

gani

zatio

ns.

• S

yner

gies

acr

oss

dom

ains

and

coo

rdin

atio

n w

ith o

ther

don

ors

will

be

ensu

red.

Man

agem

ent P

erfo

rman

ce R

esul

ts:

(val

id fo

r all

dom

ains

) O

utco

mes

In

dica

tors

The

Sw

iss

Coo

pera

tion

Pro

gram

stri

ves

for i

nclu

sive

-ne

ss, b

uild

s br

idge

s to

ove

rcom

e bo

unda

ries,

and

fo

ster

s co

nnec

tions

bot

h in

BiH

and

bey

ond.

• R

efor

m p

roce

sses

are

des

igne

d in

an

incl

usiv

e w

ay w

here

ver S

witz

erla

nd is

eng

aged

at t

he p

olic

y le

vel.

•

An

info

rmat

ion

and

exch

ange

pla

tform

(i-p

latfo

rm) a

nd n

etw

ork

for t

he B

iH d

iasp

ora

in S

witz

erla

nd is

faci

li-ta

ted.

P

artn

ers

(bot

h na

tiona

l and

inte

rnat

iona

l one

s) a

dopt

va

lues

and

app

roac

hes

prom

oted

by

Sw

itzer

land

, and

sp

ace

for c

orru

pt p

ract

ices

is re

duce

d.

• M

inor

ity, s

ocia

l inc

lusi

on a

nd h

uman

righ

ts a

spec

ts a

re s

yste

mat

ical

ly a

ddre

ssed

. •

Legi

slat

ive

bodi

es a

t sta

te, e

ntity

, can

tona

l and

mun

icip

al le

vels

are

incr

easi

ngly

info

rmed

and

invo

lved

in

prog

ram

s an

d pr

ojec

ts.

• A

spec

ts o

f goo

d go

vern

ance

, gen

der e

qual

ity, i

nclu

sion

, rul

e of

law

and

cor

rupt

ion

are

mor

e sy

stem

atic

ally

ad

dres

sed

by n

atio

nal a

nd in

tern

atio

nal p

artn

ers.

S

witz

erla

nd p

rom

otes

don

or c

oord

inat

ion,

dom

ain-

wis

e an

d at

the

coun

try le

vel,

to s

treng

then

coo

pera

tion

resu

lts.

• In

crea

sed

cost

-effe

ctiv

enes

s th

anks

to s

yner

gies

on

proj

ect a

nd p

ortfo

lio le

vel.

• C

omm

only

agr

eed

dono

r pos

ition

s ta

ken

up b

y lo

cal a

utho

ritie

s on

all

leve

ls.

• A

nat

iona

l too

l for

the

mon

itorin

g of

the

Par

is D

ecla

ratio

n m

atte

rs, m

anag

ed b

y th

e D

CF

(Min

istry

of F

i-na

nce)

is e

stab

lishe

d an

d fu

nctio

ning

thro

ugh

subs

tant

ial s

uppo

rt by

the

Sw

iss

Coo

pera

tion

in B

iH.

• S

wis

s po

sitio

ns a

re re

gula

rly p

rese

nted

and

dis

cuss

ed in

the

EU

’s c

oord

inat

ion

plat

form

for c

oope

ratio

n am

ong

its m

embe

r sta

tes

agen

cies

, act

ive

in B

iH.

• A

mor

e in

stitu

tiona

l dia

logu

e w

ith A

rab

dono

r cou

ntrie

s is

est

ablis

hed.

Th

e S

wis

s C

oope

ratio

n P

rogr

am is

man

aged

in a

con

-fli

ct s

ensi

tive

man

ner b

y S

wis

s E

mba

ssy

staf

f and

key

pe

rson

nel i

n pa

rtner

org

aniz

atio

ns.

• P

artn

ers’

day

s ar

e pr

oact

ivel

y us

ed to

dis

sem

inat

e no

t onl

y ru

les

but a

lso

valu

es, t

o ga

ther

plu

ralit

y of

vie

ws,

to

con

nect

pro

ject

s ac

ross

dom

ains

and

to a

llow

for m

utua

l lea

rnin

g. R

epre

sent

ativ

es o

f tar

get g

roup

s / b

en-

efic

iarie

s ar

e in

clud

ed in

thes

e di

scus

sion

s w

hene

ver p

ossi

ble.

• Le

arni

ng e

vent

s su

ch a

s “B

row

n B

ag L

unch

es” a

re p

roac

tivel

y us

ed to

dis

sem

inat

e kn

owle

dge

with

in th

e S

wis

s E

mba

ssy

Team

and

to e

mbr

ace

exte

rnal

vie

ws,

crit

icis

m a

nd e

ncou

rage

men

t in

area

s of

the

Sw

iss

Coo

pera

tion

Pro

gram

’s in

tere

st.

Li

nes

of in

terv

entio

n

• C

apac

ity b

uild

ing

thro

ugh

targ

eted

trai

ning

on

CS

PM

for t

he s

taff

of th

e S

wis

s E

mba

ssy,

and

for k

ey p

erso

nnel

of i

mpl

emen

tatio

n pa

rtner

s.

• C

onfli

ct s

ensi

tive

cont

ext a

naly

sis

carr

ied

out f

or a

ll do

mai

ns o

f int

erve

ntio

n, p

artic

ipat

ory

elab

orat

ion

of M

ER

V.

• P

artn

ers’

day

s he

ld a

t lea

st tw

ice

a ye

ar.

• Le

arni

ng e

vent

s or

gani

zed

at le

ast o

nce

per 3

mon

ths.

•

Ben

efic

iary

ass

essm

ents

with

in p

roje

cts.

R

esou

rces

, par

tner

ship

s

• A

ll ou

tcom

es w

ill b

e ac

hiev

ed w

ith th

e av

aila

ble

hum

an a

nd fi

nanc

ial r

esou

rces

.

38

: E

mpl

oyer

s (in

cl. d

iasp

ora)

and

trai

ning

pr

ovid

ers

cont

ribut

e to

incr

ease

d m

arke

t-orie

nted

ski

lls

deve

lopm

ent a

nd im

prov

ed V

ET

syst

em, t

here

by e

n-ha

ncin

g yo

ung

peop

le’s

em

ploy

abili

ty.

Indi

cato

rs

• pu

blic

pilo

t VE

T sc

hool

s w

ith re

form

ed

train

ing

and

appr

entic

eshi

p sc

hem

es o

fferin

g th

eir

stud

ents

com

pete

nces

in li

ne w

ith th

e em

ploy

ers’

re

quire

men

ts.

Bas

elin

e: V

ery

few

of t

he

d)

Targ

et:

• ge

nder

and

you

ng p

eopl

e, w

ho h

ave

new

acc

ess

to

impr

oved

voc

atio

nal s

kills

trai

ning

con

tribu

ting

to

incr

ease

d em

ploy

abili

ty

. B

asel

ine:

n/a

Ta

rget

: )

• m

onth

afte

r tra

inin

g or

gra

duat

ion

from

sch

ool.

B

asel

ine:

Targ

et:

,

•

ra’s

co

ntrib

utio

n an

d bu

sine

ss

to

busi

ness

ex

-ch

ange

. B

asel

ine:

n/a

Ta

rget

:

The

Sw

iss

prog

ram

is c

ontri

butin

g to

impr

oved

em

-pl

oyab

ility

of j

ob-s

eeke

rs, V

ET

stud

ents

and

em

ploy

-ee

s in

nee

d of

ski

lls e

nhan

cem

ent.

This

is b

eing

don

e th

roug

h in

itiat

ed s

yste

mic

cha

nges

in th

e fo

rmal

VE

T ed

ucat

ion

tow

ards

mor

e pr

actic

al e

duca

tion

of th

e st

uden

ts, a

dditi

onal

trai

ning

for t

each

ers

in n

ew te

ch-

nolo

gies

and

impr

oved

com

mun

icat

ion

of th

e st

ake-

hold

ers

in th

e se

ctor

, in

parti

cula

r sch

ools

and

com

pa-

nies

. Act

ive

parti

cipa

tion

of th

e pr

ivat

e se

ctor

incl

. di-

aspo

ra k

now

ledg

e is

ver

y im

porta

nt fo

r the

impr

ove-

men

t of t

he fo

rmal

VE

T ed

ucat

ion,

but

als

o fo

r the

es

tabl

ishm

ent o

f a d

eman

d-dr

iven

and

resp

onsi

ve

non-

form

al tr

aini

ng s

yste

m.

D

evel

opm

ent o

f an

adeq

uate

lega

l fra

mew

ork

for a

dult

it is

par

t of t

he e

fforts

rela

ted

to th

e po

licy

dial

ogue

, w

hich

is a

lso

linke

d w

ith th

e su

ppor

t to

the

stat

e fo

r de

velo

ping

the

stra

tegi

c an

d in

stitu

tiona

l fra

mew

ork

for

coop

erat

ion

with

the

BiH

dia

spor

a.

Ris

ks

• en

gage

act

ivel

y in

coo

pera

tion

with

the

scho

ols.

•

Unf

avou

rabl

e fra

mew

ork

cond

ition

s fo

r the

func

tion-

ing

of th

e no

n-fo

rmal

trai

ning

cen

tres

R

efor

m o

f edu

catio

n in

the

serv

ice

of

empl

oym

ent.

(Sou

rces

: Sec

tor P

lann

ing

Doc

umen

ts -

SP

Ds;

IPA

II p

ro-

gram

min

g do

cum

ent)

Mob

ilizi

ng H

uman

Res

ourc

es, k

now

-how

and

ski

lls o

f di

aspo

ra fo

r the

cou

ntry

’s d

evel

opm

ent.

(B

iH S

trate

gy o

n C

oope

ratio

n w

ith d

iasp

ora

2017

– 2

021)

In

dica

tor

•

Bas

elin

e

Targ

et

• up

port

mun

icip

aliti

es to

est

ablis

h se

rvic

es fo

r deb

t cou

nsel

ling

and

finan

cial

lite

racy

of p

opul

atio

n. P

rom

otio

n of

sus

tain

able

sta

ndar

ds fo

r mic

ro-

finan

ce in

stitu

tions

.

• up

port

entre

pren

eurs

hip

deve

lopm

ent b

y st

reng

then

ing

ecos

yste

m’s

ser

vice

s an

d de

velo

ping

new

inve

stm

ent o

ppor

tuni

ties.

•

Con

tribu

ting

to a

n ef

fect

ive

inte

rmed

iatio

ns s

yste

m w

ithin

the

publ

ic e

mpl

oym

ent s

ervi

ces.

•

Impr

ovin

g th

e em

ploy

abili

ty o

f VE

T st

uden

ts a

nd y

oung

une

mpl

oyed

peo

ple

thro

ugh

the

refo

rm o

f pra

ctic

al e

duca

tion

in s

choo

ls a

nd la

bour

-mar

ket o

rient

ed tr

aini

ngs

offe

red

by d

iffer

ent t

rain

ing

cent

res.

•

Cre

atio

n of

new

em

ploy

men

t opp

ortu

nitie

s fo

r you

ng p

eopl

e on

the

labo

ur m

arke

t.

• E

stab

lishm

ent o

f a fa

vour

able

env

ironm

ent f

or th

e di

aspo

ra w

illin

g to

con

tribu

tpr

ovid

ing

supp

ortiv

e st

ruct

ures

and

app

roac

hes,

and

pro

mot

ing

inte

ract

ion

with

the

dias

pora

, with

rega

rd to

inve

stm

ents

and

kno

wle

dge

trans

fer.

• S

uppo

rt to

the

, as

wel

l as

mor

e tra

nspa

rent

an

d co

st e

ffect

ive

trans

fer o

f rem

ittan

ces.

•

Impr

ovin

g th

e m

acro

econ

omic

fram

ewor

k, in

par

ticul

ar p

ublic

reve

nue

colle

ctio

n an

d de

velo

pmen

t of i

nter

nal r

ules

and

pro

cedu

res

by s

treng

then

ing

capa

citie

s of

tax

adm

inis

tratio

ns, t

he C

entra

l Ban

k, th

e M

inis

tries

of F

inan

ce, a

nd s

tatis

tical

offi

ces.

•

Sup

port

to p

rivat

e se

ctor

dev

elop

men

t thr

ough

ass

ista

nce

in fi

ndin

g bu

yers

in E

urop

ean

mar

kets

for p

rodu

cts

and

serv

ices

in ta

rget

ed s

ecto

rs, a

nd th

roug

h m

ore

ef-

fect

ive

debt

reso

lutio

n an

d in

solv

ency

pro

cedu

res.

•

Pro

mot

e cl

imat

e-re

silie

nce

thro

ugh

priv

ate

sect

or b

ased

cat

astro

phe

risk

insu

ranc

e.

• Fi

nanc

ial r

esou

rces

the

plan

ned

budg

et fo

r the

dom

ain

is C

HF

m.

• th

e do

mai

n w

ill b

e m

anag

ed b

y D

irect

or o

f Coo

pera

tion

and

the

Dep

uty

Dire

ctor

of

Coo

pera

tion.

•

B

incl

udin

g IF

C, S

wis

scon

tact

, Eur

opea

n B

ank

for R

econ

stru

ctio

n an

d D

evel

opm

ent,

Inte

rnat

iona

l Mon

etar

y Fu

nd (I

MF)

. •

Min

istry

of H

uman

Rig

hts

and

Ref

ugee

s (d

iasp

ora

depa

rtmen

t), M

inis

tries

of E

duca

-tio

n (e

ntity

and

can

tona

l lev

el),

publ

ic e

mpl

oym

ent s

ervi

ces

(can

tona

l and

ent

ity le

vel),

VE

T sc

hool

s, lo

cal m

unic

ipal

ities

, bus

ines

s in

cuba

tors

, fin

anci

al in

stitu

tions

and

bu

sine

ss s

uppo

rt or

gani

zatio

ns.

• S

yner

gies

acr

oss

dom

ains

and

coo

rdin

atio

n w

ith o

ther

don

ors

will

be

ensu

red.

Man

agem

ent P

erfo

rman

ce R

esul

ts:

(val

id fo

r all

dom

ains

) O

utco

mes

In

dica

tors

The

Sw

iss

Coo

pera

tion

Pro

gram

stri

ves

for i

nclu

sive

-ne

ss, b

uild

s br

idge

s to

ove

rcom

e bo

unda

ries,

and

fo

ster

s co

nnec

tions

bot

h in

BiH

and

bey

ond.

• R

efor

m p

roce

sses

are

des

igne

d in

an

incl

usiv

e w

ay w

here

ver S

witz

erla

nd is

eng

aged

at t

he p

olic

y le

vel.

•

An

info

rmat

ion

and

exch

ange

pla

tform

(i-p

latfo

rm) a

nd n

etw

ork

for t

he B

iH d

iasp

ora

in S

witz

erla

nd is

faci

li-ta

ted.

P

artn

ers

(bot

h na

tiona

l and

inte

rnat

iona

l one

s) a

dopt

va

lues

and

app

roac

hes

prom

oted

by

Sw

itzer

land

, and

sp

ace

for c

orru

pt p

ract

ices

is re

duce

d.

• M

inor

ity, s

ocia

l inc

lusi

on a

nd h

uman

righ

ts a

spec

ts a

re s

yste

mat

ical

ly a

ddre

ssed

. •

Legi

slat

ive

bodi

es a

t sta

te, e

ntity

, can

tona

l and

mun

icip

al le

vels

are

incr

easi

ngly

info

rmed

and

invo

lved

in

prog

ram

s an

d pr

ojec

ts.

• A

spec

ts o

f goo

d go

vern

ance

, gen

der e

qual

ity, i

nclu

sion

, rul

e of

law

and

cor

rupt

ion

are

mor

e sy

stem

atic

ally

ad

dres

sed

by n

atio

nal a

nd in

tern

atio

nal p

artn

ers.

S

witz

erla

nd p

rom

otes

don

or c

oord

inat

ion,

dom

ain-

wis

e an

d at

the

coun

try le

vel,

to s

treng

then

coo

pera

tion

resu

lts.

• In

crea

sed

cost

-effe

ctiv

enes

s th

anks

to s

yner

gies

on

proj

ect a

nd p

ortfo

lio le

vel.

• C

omm

only

agr

eed

dono

r pos

ition

s ta

ken

up b

y lo

cal a

utho

ritie

s on

all

leve

ls.

• A

nat

iona

l too

l for

the

mon

itorin

g of

the

Par

is D

ecla

ratio

n m

atte

rs, m

anag

ed b

y th

e D

CF

(Min

istry

of F

i-na

nce)

is e

stab

lishe

d an

d fu

nctio

ning

thro

ugh

subs

tant

ial s

uppo

rt by

the

Sw

iss

Coo

pera

tion

in B

iH.

• S

wis

s po

sitio

ns a

re re

gula

rly p

rese

nted

and

dis

cuss

ed in

the

EU

’s c

oord

inat

ion

plat

form

for c

oope

ratio

n am

ong

its m

embe

r sta

tes

agen

cies

, act

ive

in B

iH.

• A

mor

e in

stitu

tiona

l dia

logu

e w

ith A

rab

dono

r cou

ntrie

s is

est

ablis

hed.

Th

e S

wis

s C

oope

ratio

n P

rogr

am is

man

aged

in a

con

-fli

ct s

ensi

tive

man

ner b

y S

wis

s E

mba

ssy

staf

f and

key

pe

rson

nel i

n pa

rtner

org

aniz

atio

ns.

• P

artn

ers’

day

s ar

e pr

oact

ivel

y us

ed to

dis

sem

inat

e no

t onl

y ru

les

but a

lso

valu

es, t

o ga

ther

plu

ralit

y of

vie

ws,

to

con

nect

pro

ject

s ac

ross

dom

ains

and

to a

llow

for m

utua

l lea

rnin

g. R

epre

sent

ativ

es o

f tar

get g

roup

s / b

en-

efic

iarie

s ar

e in

clud

ed in

thes

e di

scus

sion

s w

hene

ver p

ossi

ble.

• Le

arni

ng e

vent

s su

ch a

s “B

row

n B

ag L

unch

es” a

re p

roac

tivel

y us

ed to

dis

sem

inat

e kn

owle

dge

with

in th

e S

wis

s E

mba

ssy

Team

and

to e

mbr

ace

exte

rnal

vie

ws,

crit

icis

m a

nd e

ncou

rage

men

t in

area

s of

the

Sw

iss

Coo

pera

tion

Pro

gram

’s in

tere

st.

Li

nes

of in

terv

entio

n

• C

apac

ity b

uild

ing

thro

ugh

targ

eted

trai

ning

on

CS

PM

for t

he s

taff

of th

e S

wis

s E

mba

ssy,

and

for k

ey p

erso

nnel

of i

mpl

emen

tatio

n pa

rtner

s.

• C

onfli

ct s

ensi

tive

cont

ext a

naly

sis

carr

ied

out f

or a

ll do

mai

ns o

f int

erve

ntio

n, p

artic

ipat

ory

elab

orat

ion

of M

ER

V.

• P

artn

ers’

day

s he

ld a

t lea

st tw

ice

a ye

ar.

• Le

arni

ng e

vent

s or

gani

zed

at le

ast o

nce

per 3

mon

ths.

•

Ben

efic

iary

ass

essm

ents

with

in p

roje

cts.

R

esou

rces

, par

tner

ship

s

• A

ll ou

tcom

es w

ill b

e ac

hiev

ed w

ith th

e av

aila

ble

hum

an a

nd fi

nanc

ial r

esou

rces

.

Annex 2Result framework (cont.)

39

Purpose of the Cooperation Strategy Monitoring Tool

The Swiss Cooperation Program is committed to strengthen the effectiveness of its interventions, based on results-oriented management of pro-jects implemented in the frame of the Cooperation Strategy 2017 - 2020. The main purpose of the Cooperation Strategy Monitoring Tool is to steer the Swiss Cooperation Program in a coherent way in relation to the set strategic objectives.

Objectives of Cooperation Strategy Monitoring

Cooperation Strategy Monitoring is an integral task of the Swiss Cooperation management scheme. The Cooperation Strategy Monitoring Tool serves three main monitoring purposes: 1) Steering – to ensure that the Swiss Cooperation Program is and remains relevant, efficient, effective, results-oriented and produces sustain-

able effects. 2) Reporting – to maintain a high level of accountability and transparency of Swiss interventions in Bosnia and Herzegovina based on systema-

tised results at different levels of observation (primarily outcomes). Facts and figures are regularly collected and analysed for reporting to dif-ferent target groups; mainly to Swiss decision makers, national partners, the Swiss and Bosnian-Herzegovinian public, cooperation agencies and other interested parties.

3) Learning – to contribute to a structured exchange and joint learning based on validated experiences and best practices within the Swiss Cooperation Program, with partners and members of technical networks. Furthermore, it delivers references for policy dialogue and advoca-cy in selected domains of intervention.

Levels and Instruments of Cooperation Strategy Monitoring

Instrument Purpose Frequency

Stra

tegi

c

Annual Report Results-based, cumulative reporting as a basis for the steering and planning of the subsequent year.

Once a year (Octo-ber)

Midyear Review Stock taking and identification of necessary short term adaptations of the annual program.

Once a year (June)

Midterm Review Review of results achieved under the Cooperation Strat-egy, confirmation of the strategy’s relevance based on sector and actor analysis, identification of possible adap-tations to the strategy.

February 2019

Ope

ratio

nal

External Project Re-views

Evaluation of projects for reporting, steering and defini-tion of subsequent project phases.

Once in two project phases

Steering Committee Meetings

Steering and/or advisory bodies providing strategic as-sistance on project level.

At least once per year in each project

End of phase / end of project reports

Internal review with main conclusions regarding achieved results, and recommendations in view of sub-sequent project phases.

As required

Project visits Visits to project partners, participation in project events, discussions with implementers and beneficiaries, etc.

At least once per month / project

Internal Project Com-mittee

Discussion of new entry and credit proposals in opera-tional committees.

As required

Internal Control Sys-tem

Periodic financial and procedural audit done by the Em-bassy’s Finance and Administration team

3-5 projects per year

Con

text

Embassy Management Team Meetings

Permanent context monitoring and discussion. Weekly

MERV Context development analysis to identify changes rele-vant to the Cooperation Program.

Once a year (Sep-tember)

In the 2017 – 2020 period the Cooperation Strategy Monitoring Tool and instruments will be further elaborated enabling clear focus on domain results. This has implications on all monitoring instruments and levels, including implementing partners. As a consequence, awareness for sector development objectives increases and translates into program and project design working towards stronger impact on policies.

Annex 3Monitoring System

40

Neg

ativ

e tr

end:

(r

efor

m s

etba

ck, i

ncre

ased

pol

ariz

atio

n, s

erio

us s

o-ci

al u

nres

t)

Stat

us q

uo –

bas

e sc

enar

io

(slo

w p

rogr

ess

with

refo

rms

and

prom

ises

, pol

ariz

atio

n co

ntin

ues,

sta

ble

but f

ragi

le b

alan

ce)

Posi

tive

tren

d (m

eani

ngfu

l soc

io-e

cono

mic

refo

rms

star

t to

be im

-pl

emen

ted,

pol

ariz

atio

ns d

ecre

ases

)

Like

lihoo

d: m

ediu

m

Like

lihoo

d: h

igh

Like

lihoo

d: m

ediu

m-lo

w

Pol

itica

l situ

atio

n in

cl. g

over

nanc

e an

d re

form

pro

cess

es (f

ram

ewor

k co

nditi

ons)

•

Furth

er re

fere

nda

or la

wsu

its o

n st

ate

judi

ciar

y an

d/or

sec

essi

on a

re a

nnou

nced

and

/or t

ake

plac

e in

RS

, and

lead

to in

crea

sing

and

ope

n po

-lit

ical

unr

est.

•

Pol

itics

dec

ides

ove

r rul

e of

law

, lea

ding

to g

row

-in

g ci

tizen

dis

satis

fact

ion.

•

Pol

itica

l and

eco

nom

ic e

lite

cont

rols

gov

erni

ng

inst

itutio

ns a

nd p

oliti

cal p

roce

sses

for t

heir

own

bene

fit.

• R

efer

enda

and

sec

essi

onis

t rhe

toric

incr

easi

ngly

pol

ar-

ize

polit

ical

atm

osph

ere,

thus

ham

perin

g re

form

pro

-ce

sses

and

EU

acc

essi

on p

rogr

ess.

•

Rul

e of

law

not

gua

rant

eed

for e

very

one

due

to p

oliti

cal

inte

rfere

nce

in ju

dici

ary,

lim

ited

acce

ss to

just

ice,

and

im

puni

ty.

• G

over

ning

inst

itutio

ns re

mai

n ra

ther

wea

k at

all

leve

ls

and

polit

ical

pro

cess

es a

re o

ften

bias

ed a

nd n

on-

incl

usiv

e as

wel

l as

driv

en b

y cl

ient

eles

’ net

wor

ks. C

iti-

zens

may

be

mot

ivat

ed to

eng

age

in p

oliti

cal p

roce

ss-

es; h

owev

er c

itize

ns’ o

rgan

izat

ions

are

not

stro

ng

enou

gh, h

ave

wea

k st

ruct

ures

, are

not

gat

here

d ar

ound

a

com

mon

goa

l and

are

eas

ily in

timid

ated

.

• R

efer

enda

and

sec

essi

onis

t rhe

toric

are

off

the

tabl

e. N

eces

sary

refo

rms

are

impl

emen

ted.

•

Incr

ease

d ac

coun

tabi

lity

and

trans

pare

ncy

in th

e ju

dici

ary

lead

ing

to m

ore

trust

in, a

nd a

cces

s to

ju

dici

al in

stitu

tions

. •

Pol

itica

l pro

cess

es a

re m

ore

incl

usiv

e an

d go

v-er

ning

inst

itutio

ns b

ecom

e m

ore

func

tiona

l. C

iti-

zens

incr

easi

ngly

eng

age

in p

oliti

cal p

roce

sses

.

Sec

urity

situ

atio

n •

Gro

win

g di

stru

st le

adin

g to

incr

easi

ng e

thni

c te

nsio

ns, i

ncre

asin

g nu

mbe

r and

sca

le o

f sec

urity

th

reat

s, a

nd is

olat

ed v

iole

nt in

cide

nts.

•

Incr

easi

ng e

thni

cal d

ivis

ions

and

poo

r soc

io-

econ

omic

pro

spec

ts le

ad to

furth

er ri

sk o

f rad

ical

-iz

atio

n, e

spec

ially

am

ong

yout

h.

• W

eake

ning

sta

te s

ecur

ity s

ituat

ion,

wea

ker j

udi-

ciar

y an

d de

crea

sing

rule

of l

aw, p

rovi

ding

ferti

le

grou

nd fo

r cor

rupt

ion

and

orga

nize

d cr

ime.

• S

till p

rese

nt le

gacy

of w

ar, i

nclu

ding

rein

forc

ed e

thni

c di

visi

ons,

cau

ses

fear

and

feel

ing

of in

secu

rity.

•

Sec

urity

thre

ats

appe

ar fr

om ti

me

to ti

me.

•

Con

tinui

ng p

rogr

ess

in in

crea

sing

cou

nter

terr

oris

m

capa

citie

s an

d co

mba

ting

viol

ent r

adic

aliz

atio

n. T

he

prob

lem

of o

verla

ppin

g la

w e

nfor

cem

ent j

uris

dict

ions

pe

rsis

ts; g

ener

al th

reat

from

isol

ated

terr

oris

t inc

iden

ts

prev

ails

.

• Fo

rmal

“Dea

ling

with

the

Pas

t” pr

oces

ses

con-

tribu

te to

reco

ncili

atio

n.

• S

ecur

ity s

ituat

ion

is fu

lly u

nder

con

trol.

•

Impr

oved

eco

nom

ic p

ersp

ectiv

es, a

cces

s to

ed

ucat

ion

and

radi

caliz

atio

n aw

aren

ess

effo

rts

cont

ribut

e to

turn

vul

nera

ble

grou

ps a

way

from

ra

dica

lism

and

vio

lenc

e.

Soc

ial s

ituat

ion

• A

n in

crea

sing

num

ber o

f citi

zens

hav

e lim

ited

or

no a

cces

s to

bas

ic s

ervi

ces

and

qual

ity o

f ser

-vi

ces

decr

ease

s.

• Fu

rther

em

igra

tion

cont

ribut

es to

a d

emog

raph

ic

imba

lanc

e to

war

ds a

n in

crea

sing

eld

erly

and

po

or p

opul

atio

n.

• B

iase

d an

d no

n-tra

nspa

rent

bud

get a

lloca

tion,

in c

om-

bina

tion

with

wid

e-sp

read

cor

rupt

ion

and

mis

man

age-

men

t – e

spec

ially

with

rega

rd to

pub

lic p

rocu

rem

ent –

m

aint

ains

non

-incl

usiv

e an

d lo

w-q

ualit

y pu

blic

ser

vice

de

liver

y to

citi

zens

. As

a co

nseq

uenc

e, c

itize

ns a

re n

ot

will

ing

to a

dvoc

ate

and

pay

for b

asic

ser

vice

del

iver

y.

• C

itize

ns a

nd th

eir o

rgan

izat

ions

dem

and

mor

e tra

nspa

rent

bud

get a

lloca

tion

proc

esse

s an

d go

od q

ualit

y se

rvic

es fo

r all.

With

incr

easi

ng a

c-ce

ss a

nd q

ualit

y, th

eir w

illin

gnes

s to

pay

for

publ

ic s

ervi

ces

incr

ease

s.

Eco

nom

ic s

ituat

ion

• R

efor

m A

gend

a fa

ils a

nd th

e pa

th to

war

ds E

uro-

pean

/ E

U in

tegr

atio

n co

mes

to a

hal

t.

• G

row

ing

unem

ploy

men

t (in

clud

ing

in p

ublic

sec

-to

r) a

nd s

ocio

-eco

nom

ic d

ispa

ritie

s le

ad to

soc

ial

unre

st a

nd in

crea

sed

brai

n-dr

ain.

•

Bus

ines

s en

viro

nmen

t fur

ther

det

erio

rate

s.

• S

tate

ban

krup

tcy

and

finan

cial

col

laps

e du

e to

in

abili

ty o

f pub

lic s

ecto

r ref

inan

cing

.

• In

com

plet

e an

d op

portu

nist

ic im

plem

enta

tion

of R

efor

m

Age

nda

with

gen

eral

ly s

low

pro

gres

s to

war

ds E

urop

ean

/ EU

inte

grat

ion.

•

Wid

e-sp

read

une

mpl

oym

ent,

parti

cula

rly a

mon

g yo

uth,

an

d di

fficu

lt ec

onom

ic fr

amew

ork

cond

ition

s en

tail

a la

ck o

f per

spec

tives

am

ong

citiz

ens,

cau

sing

furth

er

emig

ratio

n.

• W

eak

priv

ate

sect

or a

nd a

pub

lic s

ecto

r whi

ch a

bsor

bs

a di

spro

porti

onat

e sh

are

of h

uman

and

eco

nom

ic re

-so

urce

s.

• M

eani

ngfu

l pro

gres

s in

impl

emen

ting

the

Re-

form

Age

nda,

Eur

opea

n / E

U a

cces

sion

pro

cess

ga

ins

track

. •

Impr

oved

eco

nom

ic fr

amew

ork

cond

ition

s cr

e-at

e m

ore

inve

stm

ent a

nd jo

bs a

nd p

rom

ote

loca

l en

trepr

eneu

rshi

p.

• C

redi

ble

publ

ic s

ecto

r ref

orm

s ar

e im

plem

ente

d,

and

priv

ate

sect

or is

gai

ning

in a

ttrac

tiven

ess

and

is s

een

as o

fferin

g re

al p

ersp

ectiv

es.

E

nviro

nmen

tal s

ituat

ion

• M

issi

ng c

oord

inat

ion

hind

ers

effe

ctiv

e or

gani

za-

tion

and

impl

emen

tatio

n of

risk

man

agem

ent

mea

sure

s. B

iH re

mai

ns h

ighl

y vu

lner

able

to n

atu-

ral c

atas

troph

es.

•

The

envi

ronm

enta

l sec

tor r

emai

ns w

ithou

t cle

ar

stra

tegi

c vi

sion

. It i

s ne

glec

ted

on a

ll le

vels

of

gove

rnm

ent;

and

EU

fina

ncin

g is

on

hold

. Env

i-ro

nmen

tal a

sset

s su

ffer,

with

cor

resp

ondi

ng c

on-

sequ

ence

s fo

r pop

ulat

ion

and

econ

omy,

e.g

. th

roug

h ne

gativ

e im

pact

on

tour

ism

pot

entia

l.

• Fo

llow

ing

the

2014

dis

aste

rs, i

nstit

utio

ns a

nd p

opul

a-tio

n ar

e m

ore

awar

e of

and

initi

ate

impo

rtant

dis

aste

r R

isk

Man

agem

ent m

easu

res.

Impr

oved

org

aniz

atio

n an

d co

ordi

natio

n ac

ross

all

leve

ls o

f gov

ernm

ent,

and

upgr

aded

infra

stru

ctur

e le

ad to

bet

ter p

repa

redn

ess

for

futu

re d

isas

ters

.

•

Sec

tor s

trate

gy d

evel

opm

ent o

n th

e na

tiona

l lev

el is

on

hold

or p

rogr

essi

ng s

low

ly, i

nves

tmen

t in

envi

ronm

enta

l in

frast

ruct

ure

incr

ease

s sl

owly

, with

pos

itive

impa

ct o

n en

viro

nmen

tal c

ondi

tions

.

•

Env

ironm

enta

l aw

aren

ess

amon

g ci

tizen

s gr

adua

lly

incr

ease

s.

• In

stitu

tions

and

pop

ulat

ion

are

taki

ng th

e ne

ces-

sary

Dis

aste

r Ris

k M

anag

emen

t mea

sure

s. C

o-or

dina

ted

effo

rts in

the

Wes

tern

Bal

kans

regi

on

cont

ribut

e to

bet

ter p

repa

redn

ess,

eve

n fo

r ex-

traor

dina

ry c

atas

troph

ic e

vent

s.

•

Env

ironm

enta

l stra

tegi

es o

n al

l lev

els

are

deve

l-op

ed a

nd a

dopt

ed a

s re

quire

d by

the

EU

acc

es-

sion

pro

cess

, trig

gerin

g in

vest

men

t esp

ecia

lly

from

EU

sou

rces

. Env

ironm

enta

l con

ditio

ns im

-pr

ove

sign

ifica

ntly

.

•

Civ

il so

ciet

y is

mor

e ac

tivel

y in

volv

ed in

env

i-ro

nmen

tal p

rote

ctio

n.

M

igra

tion

situ

atio

n •

Mig

rant

s on

the

Bal

kan

rout

e se

ekin

g ne

w o

p-tio

ns tr

avel

in m

uch

high

er n

umbe

r via

BiH

to-

war

ds S

erbi

a an

d C

roat

ia. B

iH a

utho

ritie

s ar

e no

t ab

le to

follo

w u

p w

ith re

gist

ratio

n an

d ad

equa

te

supp

ly a

nd c

are.

Ten

sion

s w

ith n

eigh

borin

g co

untri

es a

rise

and

xeno

phob

ia c

reat

es s

ocia

l un

rest

.

• D

espi

te th

e on

goin

g m

igra

tion

thro

ugh

neig

hbor

ing

coun

tries

, the

com

pete

nt n

atio

nal a

utho

rity

of B

iH (M

in-

istry

of S

ecur

ity) k

eeps

con

trol o

ver t

he li

mite

d in

flux

of

rath

er w

ealth

y M

uslim

mig

rant

s in

to B

iH te

rrito

ry a

nd is

w

ell i

nfor

med

abo

ut tr

affic

king

act

iviti

es in

the

regi

on.

• Th

e m

igra

nt s

ituat

ion

stab

ilize

s on

a lo

wer

leve

l (a

s co

mpa

red

to 2

015

and

2016

). B

iH re

mai

ns

outs

ide

of th

e m

ain

rout

es a

nd c

ontin

ues

rece

iv-

ing

only

sm

all n

umbe

rs o

f fin

anci

ally

inde

pend

-en

t, m

ainl

y M

uslim

mig

rant

s.

Roo

m fo

r man

euve

r of t

he in

tern

atio

nal c

omm

unity

, Sw

iss

role

•

The

inte

rnat

iona

l com

mun

ity fo

cuse

s on

“obs

erve

an

d co

mm

ent”,

inve

stm

ents

from

Inte

rnat

iona

l Fi

nanc

ial I

nstit

utio

ns d

ry o

ut g

iven

the

over

ly h

igh

polit

ical

and

fina

ncia

l ris

ks in

volv

ed, a

nd IM

F fi-

nanc

ing

freez

es. T

he E

U’s

atte

ntio

n m

oves

to

mor

e pr

omis

ing

cand

idat

e co

untri

es.

•

Bas

ed o

n its

long

-term

com

mitm

ent a

nd a

p-pr

oach

, Sw

itzer

land

rem

ains

eng

aged

, foc

usin

g ac

tiviti

es e

ven

mor

e on

loca

l com

mun

ities

and

m

unic

ipal

ities

.

• Th

e in

tern

atio

nal c

omm

unity

rem

ains

in th

e bu

sine

ss-

as-u

sual

mod

e. In

tern

atio

nal F

inan

cial

Inst

itutio

ns c

on-

tinue

to in

vest

in tr

ansp

ort,

wat

er s

uppl

y an

d w

aste

-w

ater

infra

stru

ctur

e. T

he E

U c

ontin

ues

its s

uppo

rt to

the

area

s of

Rul

e of

Law

and

Ant

i-Cor

rupt

ion.

•

Sw

itzer

land

is re

gard

ed a

s a

relia

ble

partn

er w

ithou

t a

hidd

en a

gend

a, w

ell p

ositi

oned

in it

s st

rate

gic

dom

ains

. S

usta

inab

ility

, res

ults

-orie

ntat

ion,

long

-term

com

mit-

men

t and

a s

trong

eng

agem

ent i

n do

nor c

oord

inat

ion

rem

ain

key

para

met

ers.

Par

tner

Ris

k A

sses

smen

ts a

re

an im

porta

nt in

stru

men

t to

resp

ond

to c

orru

ptio

n.

• In

tern

atio

nal F

inan

cial

Inst

itutio

ns in

vest

im-

porta

nt fi

nanc

ial m

eans

in in

frast

ruct

ure

(als

o in

pu

blic

tran

spor

t, en

ergy

and

sol

id w

aste

), ba

sed

on in

crea

sed

trans

pare

ncy

and

gove

rnm

ent w

ill-

ingn

ess

to in

trodu

ce s

tate

of t

he a

rt co

rpor

ate

gove

rnan

ce in

util

ities

. •

Sw

itzer

land

sup

ports

pub

lic a

nd c

orpo

rate

gov

-er

nanc

e on

all

leve

ls, i

n pu

blic

and

priv

ate

sec-

tors

, inc

reas

ingl

y w

orki

ng w

ith p

artn

ersh

ips

in-

volv

ing

publ

ic, p

rivat

e, a

cade

mia

and

civ

il so

cie-

ty.

Annex 4Scenarios

41

Neg

ativ

e tr

end:

(r

efor

m s

etba

ck, i

ncre

ased

pol

ariz

atio

n, s

erio

us s

o-ci

al u

nres

t)

Stat

us q

uo –

bas

e sc

enar

io

(slo

w p

rogr

ess

with

refo

rms

and

prom

ises

, pol

ariz

atio

n co

ntin

ues,

sta

ble

but f

ragi

le b

alan

ce)

Posi

tive

tren

d (m

eani

ngfu

l soc

io-e

cono

mic

refo

rms

star

t to

be im

-pl

emen

ted,

pol

ariz

atio

ns d

ecre

ases

)

Like

lihoo

d: m

ediu

m

Like

lihoo

d: h

igh

Like

lihoo

d: m

ediu

m-lo

w

Pol

itica

l situ

atio

n in

cl. g

over

nanc

e an

d re

form

pro

cess

es (f

ram

ewor

k co

nditi

ons)

•

Furth

er re

fere

nda

or la

wsu

its o

n st

ate

judi

ciar

y an

d/or

sec

essi

on a

re a

nnou

nced

and

/or t

ake

plac

e in

RS

, and

lead

to in

crea

sing

and

ope

n po

-lit

ical

unr

est.

•

Pol

itics

dec

ides

ove

r rul

e of

law

, lea

ding

to g

row

-in

g ci

tizen

dis

satis

fact

ion.

•

Pol

itica

l and

eco

nom

ic e

lite

cont

rols

gov

erni

ng

inst

itutio

ns a

nd p

oliti

cal p

roce

sses

for t

heir

own

bene

fit.

• R

efer

enda

and

sec

essi

onis

t rhe

toric

incr

easi

ngly

pol

ar-

ize

polit

ical

atm

osph

ere,

thus

ham

perin

g re

form

pro

-ce

sses

and

EU

acc

essi

on p

rogr

ess.

•

Rul

e of

law

not

gua

rant

eed

for e

very

one

due

to p

oliti

cal

inte

rfere

nce

in ju

dici

ary,

lim

ited

acce

ss to

just

ice,

and

im

puni

ty.

• G

over

ning

inst

itutio

ns re

mai

n ra

ther

wea

k at

all

leve

ls

and

polit

ical

pro

cess

es a

re o

ften

bias

ed a

nd n

on-

incl

usiv

e as

wel

l as

driv

en b

y cl

ient

eles

’ net

wor

ks. C

iti-

zens

may

be

mot

ivat

ed to

eng

age

in p

oliti

cal p

roce

ss-

es; h

owev

er c

itize

ns’ o

rgan

izat

ions

are

not

stro

ng

enou

gh, h

ave

wea

k st

ruct

ures

, are

not

gat

here

d ar

ound

a

com

mon

goa

l and

are

eas

ily in

timid

ated

.

• R

efer

enda

and

sec

essi

onis

t rhe

toric

are

off

the

tabl

e. N

eces

sary

refo

rms

are

impl

emen

ted.

•

Incr

ease

d ac

coun

tabi

lity

and

trans

pare

ncy

in th

e ju

dici

ary

lead

ing

to m

ore

trust

in, a

nd a

cces

s to

ju

dici

al in

stitu

tions

. •

Pol

itica

l pro

cess

es a

re m

ore

incl

usiv

e an

d go

v-er

ning

inst

itutio

ns b

ecom

e m

ore

func

tiona

l. C

iti-

zens

incr

easi

ngly

eng

age

in p

oliti

cal p

roce

sses

.

Sec

urity

situ

atio

n •

Gro

win

g di

stru

st le

adin

g to

incr

easi

ng e

thni

c te

nsio

ns, i

ncre

asin

g nu

mbe

r and

sca

le o

f sec

urity

th

reat

s, a

nd is

olat

ed v

iole

nt in

cide

nts.

•

Incr

easi

ng e

thni

cal d

ivis

ions

and

poo

r soc

io-

econ

omic

pro

spec

ts le

ad to

furth

er ri

sk o

f rad

ical

-iz

atio

n, e

spec

ially

am

ong

yout

h.

• W

eake

ning

sta

te s

ecur

ity s

ituat

ion,

wea

ker j

udi-

ciar

y an

d de

crea

sing

rule

of l

aw, p

rovi

ding

ferti

le

grou

nd fo

r cor

rupt

ion

and

orga

nize

d cr

ime.

• S

till p

rese

nt le

gacy

of w

ar, i

nclu

ding

rein

forc

ed e

thni

c di

visi

ons,

cau

ses

fear

and

feel

ing

of in

secu

rity.

•

Sec

urity

thre

ats

appe

ar fr

om ti

me

to ti

me.

•

Con

tinui

ng p

rogr

ess

in in

crea

sing

cou

nter

terr

oris

m

capa

citie

s an

d co

mba

ting

viol

ent r

adic

aliz

atio

n. T

he

prob

lem

of o

verla

ppin

g la

w e

nfor

cem

ent j

uris

dict

ions

pe

rsis

ts; g

ener

al th

reat

from

isol

ated

terr

oris

t inc

iden

ts

prev

ails

.

• Fo

rmal

“Dea

ling

with

the

Pas

t” pr

oces

ses

con-

tribu

te to

reco

ncili

atio

n.

• S

ecur

ity s

ituat

ion

is fu

lly u

nder

con

trol.

•

Impr

oved

eco

nom

ic p

ersp

ectiv

es, a

cces

s to

ed

ucat

ion

and

radi

caliz

atio

n aw

aren

ess

effo

rts

cont

ribut

e to

turn

vul

nera

ble

grou

ps a

way

from

ra

dica

lism

and

vio

lenc

e.

Soc

ial s

ituat

ion

• A

n in

crea

sing

num

ber o

f citi

zens

hav

e lim

ited

or

no a

cces

s to

bas

ic s

ervi

ces

and

qual

ity o

f ser

-vi

ces

decr

ease

s.

• Fu

rther

em

igra

tion

cont

ribut

es to

a d

emog

raph

ic

imba

lanc

e to

war

ds a

n in

crea

sing

eld

erly

and

po

or p

opul

atio

n.

• B

iase

d an

d no

n-tra

nspa

rent

bud

get a

lloca

tion,

in c

om-

bina

tion

with

wid

e-sp

read

cor

rupt

ion

and

mis

man

age-

men

t – e

spec

ially

with

rega

rd to

pub

lic p

rocu

rem

ent –

m

aint

ains

non

-incl

usiv

e an

d lo

w-q

ualit

y pu

blic

ser

vice

de

liver

y to

citi

zens

. As

a co

nseq

uenc

e, c

itize

ns a

re n

ot

will

ing

to a

dvoc

ate

and

pay

for b

asic

ser

vice

del

iver

y.

• C

itize

ns a

nd th

eir o

rgan

izat

ions

dem

and

mor

e tra

nspa

rent

bud

get a

lloca

tion

proc

esse

s an

d go

od q

ualit

y se

rvic

es fo

r all.

With

incr

easi

ng a

c-ce

ss a

nd q

ualit

y, th

eir w

illin

gnes

s to

pay

for

publ

ic s

ervi

ces

incr

ease

s.

Eco

nom

ic s

ituat

ion

• R

efor

m A

gend

a fa

ils a

nd th

e pa

th to

war

ds E

uro-

pean

/ E

U in

tegr

atio

n co

mes

to a

hal

t.

• G

row

ing

unem

ploy

men

t (in

clud

ing

in p

ublic

sec

-to

r) a

nd s

ocio

-eco

nom

ic d

ispa

ritie

s le

ad to

soc

ial

unre

st a

nd in

crea

sed

brai

n-dr

ain.

•

Bus

ines

s en

viro

nmen

t fur

ther

det

erio

rate

s.

• S

tate

ban

krup

tcy

and

finan

cial

col

laps

e du

e to

in

abili

ty o

f pub

lic s

ecto

r ref

inan

cing

.

• In

com

plet

e an

d op

portu

nist

ic im

plem

enta

tion

of R

efor

m

Age

nda

with

gen

eral

ly s

low

pro

gres

s to

war

ds E

urop

ean

/ EU

inte

grat

ion.

•

Wid

e-sp

read

une

mpl

oym

ent,

parti

cula

rly a

mon

g yo

uth,

an

d di

fficu

lt ec

onom

ic fr

amew

ork

cond

ition

s en

tail

a la

ck o

f per

spec

tives

am

ong

citiz

ens,

cau

sing

furth

er

emig

ratio

n.

• W

eak

priv

ate

sect

or a

nd a

pub

lic s

ecto

r whi

ch a

bsor

bs

a di

spro

porti

onat

e sh

are

of h

uman

and

eco

nom

ic re

-so

urce

s.

• M

eani

ngfu

l pro

gres

s in

impl

emen

ting

the

Re-

form

Age

nda,

Eur

opea

n / E

U a

cces

sion

pro

cess

ga

ins

track

. •

Impr

oved

eco

nom

ic fr

amew

ork

cond

ition

s cr

e-at

e m

ore

inve

stm

ent a

nd jo

bs a

nd p

rom

ote

loca

l en

trepr

eneu

rshi

p.

• C

redi

ble

publ

ic s

ecto

r ref

orm

s ar

e im

plem

ente

d,

and

priv

ate

sect

or is

gai

ning

in a

ttrac

tiven

ess

and

is s

een

as o

fferin

g re

al p

ersp

ectiv

es.

E

nviro

nmen

tal s

ituat

ion

• M

issi

ng c

oord

inat

ion

hind

ers

effe

ctiv

e or

gani

za-

tion

and

impl

emen

tatio

n of

risk

man

agem

ent

mea

sure

s. B

iH re

mai

ns h

ighl

y vu

lner

able

to n

atu-

ral c

atas

troph

es.

•

The

envi

ronm

enta

l sec

tor r

emai

ns w

ithou

t cle

ar

stra

tegi

c vi

sion

. It i

s ne

glec

ted

on a

ll le

vels

of

gove

rnm

ent;

and

EU

fina

ncin

g is

on

hold

. Env

i-ro

nmen

tal a

sset

s su

ffer,

with

cor

resp

ondi

ng c

on-

sequ

ence

s fo

r pop

ulat

ion

and

econ

omy,

e.g

. th

roug

h ne

gativ

e im

pact

on

tour

ism

pot

entia

l.

• Fo

llow

ing

the

2014

dis

aste

rs, i

nstit

utio

ns a

nd p

opul

a-tio

n ar

e m

ore

awar

e of

and

initi

ate

impo

rtant

dis

aste

r R

isk

Man

agem

ent m

easu

res.

Impr

oved

org

aniz

atio

n an

d co

ordi

natio

n ac

ross

all

leve

ls o

f gov

ernm

ent,

and

upgr

aded

infra

stru

ctur

e le

ad to

bet

ter p

repa

redn

ess

for

futu

re d

isas

ters

.

•

Sec

tor s

trate

gy d

evel

opm

ent o

n th

e na

tiona

l lev

el is

on

hold

or p

rogr

essi

ng s

low

ly, i

nves

tmen

t in

envi

ronm

enta

l in

frast

ruct

ure

incr

ease

s sl

owly

, with

pos

itive

impa

ct o

n en

viro

nmen

tal c

ondi

tions

.

•

Env

ironm

enta

l aw

aren

ess

amon

g ci

tizen

s gr

adua

lly

incr

ease

s.

• In

stitu

tions

and

pop

ulat

ion

are

taki

ng th

e ne

ces-

sary

Dis

aste

r Ris

k M

anag

emen

t mea

sure

s. C

o-or

dina

ted

effo

rts in

the

Wes

tern

Bal

kans

regi

on

cont

ribut

e to

bet

ter p

repa

redn

ess,

eve

n fo

r ex-

traor

dina

ry c

atas

troph

ic e

vent

s.

•

Env

ironm

enta

l stra

tegi

es o

n al

l lev

els

are

deve

l-op

ed a

nd a

dopt

ed a

s re

quire

d by

the

EU

acc

es-

sion

pro

cess

, trig

gerin

g in

vest

men

t esp

ecia

lly

from

EU

sou

rces

. Env

ironm

enta

l con

ditio

ns im

-pr

ove

sign

ifica

ntly

.

•

Civ

il so

ciet

y is

mor

e ac

tivel

y in

volv

ed in

env

i-ro

nmen

tal p

rote

ctio

n.

M

igra

tion

situ

atio

n •

Mig

rant

s on

the

Bal

kan

rout

e se

ekin

g ne

w o

p-tio

ns tr

avel

in m

uch

high

er n

umbe

r via

BiH

to-

war

ds S

erbi

a an

d C

roat

ia. B

iH a

utho

ritie

s ar

e no

t ab

le to

follo

w u

p w

ith re

gist

ratio

n an

d ad

equa

te

supp

ly a

nd c

are.

Ten

sion

s w

ith n

eigh

borin

g co

untri

es a

rise

and

xeno

phob

ia c

reat

es s

ocia

l un

rest

.

• D

espi

te th

e on

goin

g m

igra

tion

thro

ugh

neig

hbor

ing

coun

tries

, the

com

pete

nt n

atio

nal a

utho

rity

of B

iH (M

in-

istry

of S

ecur

ity) k

eeps

con

trol o

ver t

he li

mite

d in

flux

of

rath

er w

ealth

y M

uslim

mig

rant

s in

to B

iH te

rrito

ry a

nd is

w

ell i

nfor

med

abo

ut tr

affic

king

act

iviti

es in

the

regi

on.

• Th

e m

igra

nt s

ituat

ion

stab

ilize

s on

a lo

wer

leve

l (a

s co

mpa

red

to 2

015

and

2016

). B

iH re

mai

ns

outs

ide

of th

e m

ain

rout

es a

nd c

ontin

ues

rece

iv-

ing

only

sm

all n

umbe

rs o

f fin

anci

ally

inde

pend

-en

t, m

ainl

y M

uslim

mig

rant

s.

Roo

m fo

r man

euve

r of t

he in

tern

atio

nal c

omm

unity

, Sw

iss

role

•

The

inte

rnat

iona

l com

mun

ity fo

cuse

s on

“obs

erve

an

d co

mm

ent”,

inve

stm

ents

from

Inte

rnat

iona

l Fi

nanc

ial I

nstit

utio

ns d

ry o

ut g

iven

the

over

ly h

igh

polit

ical

and

fina

ncia

l ris

ks in

volv

ed, a

nd IM

F fi-

nanc

ing

freez

es. T

he E

U’s

atte

ntio

n m

oves

to

mor

e pr

omis

ing

cand

idat

e co

untri

es.

•

Bas

ed o

n its

long

-term

com

mitm

ent a

nd a

p-pr

oach

, Sw

itzer

land

rem

ains

eng

aged

, foc

usin

g ac

tiviti

es e

ven

mor

e on

loca

l com

mun

ities

and

m

unic

ipal

ities

.

• Th

e in

tern

atio

nal c

omm

unity

rem

ains

in th

e bu

sine

ss-

as-u

sual

mod

e. In

tern

atio

nal F

inan

cial

Inst

itutio

ns c

on-

tinue

to in

vest

in tr

ansp

ort,

wat

er s

uppl

y an

d w

aste

-w

ater

infra

stru

ctur

e. T

he E

U c

ontin

ues

its s

uppo

rt to

the

area

s of

Rul

e of

Law

and

Ant

i-Cor

rupt

ion.

•

Sw

itzer

land

is re

gard

ed a

s a

relia

ble

partn

er w

ithou

t a

hidd

en a

gend

a, w

ell p

ositi

oned

in it

s st

rate

gic

dom

ains

. S

usta

inab

ility

, res

ults

-orie

ntat

ion,

long

-term

com

mit-

men

t and

a s

trong

eng

agem

ent i

n do

nor c

oord

inat

ion

rem

ain

key

para

met

ers.

Par

tner

Ris

k A

sses

smen

ts a

re

an im

porta

nt in

stru

men

t to

resp

ond

to c

orru

ptio

n.

• In

tern

atio

nal F

inan

cial

Inst

itutio

ns in

vest

im-

porta

nt fi

nanc

ial m

eans

in in

frast

ruct

ure

(als

o in

pu

blic

tran

spor

t, en

ergy

and

sol

id w

aste

), ba

sed

on in

crea

sed

trans

pare

ncy

and

gove

rnm

ent w

ill-

ingn

ess

to in

trodu

ce s

tate

of t

he a

rt co

rpor

ate

gove

rnan

ce in

util

ities

. •

Sw

itzer

land

sup

ports

pub

lic a

nd c

orpo

rate

gov

-er

nanc

e on

all

leve

ls, i

n pu

blic

and

priv

ate

sec-

tors

, inc

reas

ingl

y w

orki

ng w

ith p

artn

ersh

ips

in-

volv

ing

publ

ic, p

rivat

e, a

cade

mia

and

civ

il so

cie-

ty.

42

Annex 5Program adaptation per scenario

Pess

imis

tic s

cena

rio

(ref

orm

set

back

, inc

reas

ed p

olar

izat

ion,

se

rious

soc

ial u

nres

t)

O

utco

mes

O

ptim

istic

sce

nario

(m

eani

ngfu

l soc

io-e

cono

mic

refo

rms

star

t to

be

impl

emen

ted,

pol

ariz

atio

ns d

ecre

ases

) O

vera

ll Sw

iss

Coo

pera

tion

Prog

ram

•

Less

influ

ence

on

polic

ies,

esp

ecia

lly o

n na

tiona

l an

d en

tity

leve

ls.

• M

ore

frequ

ent c

onsu

ltatio

ns w

ith p

artn

ers

(incl

ud-

ing

dono

r com

mun

ity) t

o ad

apt i

nter

vent

ions

to

chan

ging

con

text

. •

Dev

elop

men

t of r

apid

resp

onse

mec

hani

sms

(in-

clud

ing

stan

d-al

one

actio

ns) t

o de

al w

ith s

ecto

r sp

ecifi

c, lo

cal o

r reg

iona

l cris

is.

Ove

rall

goal

of t

he S

wis

s C

oope

ratio

n St

rate

gy: S

witz

er-

land

con

tribu

tes

to s

treng

then

ing

soci

al, e

cono

mic

and

po-

litic

al in

clus

ion

in B

iH. I

t rei

nfor

ces

the

furth

er d

evel

opm

ent

of a

dem

ocra

tic p

oliti

cal s

yste

m a

nd a

soc

ial m

arke

t eco

n-om

y, b

ased

on

acco

unta

ble

publ

ic a

nd p

rivat

e ac

tors

as

wel

l as

activ

e an

d em

pow

ered

citi

zens

, with

the

long

er-te

rm

pers

pect

ive

of E

urop

ean

inte

grat

ion.

• S

trong

er fo

cus

and

influ

ence

on

polic

ies

in d

o-m

ain

area

s.

• C

onse

quen

t con

nect

ion

of g

ood

prac

tice

expe

-rie

nces

to re

spec

tive

inst

itutio

ns, p

artic

ular

ly

mun

icip

aliti

es, t

hrou

ghou

t the

cou

ntry

. •

Hig

her r

equi

rem

ents

rega

rdin

g in

-kin

d an

d/or

ca

sh c

ontri

butio

ns o

f ben

efic

iarie

s.

• M

ore

cons

eque

nt a

lignm

ent a

nd s

uppo

rt to

EU

ac

cess

ion

proc

ess.

D

omai

n 1:

Dem

ocra

tic G

over

nanc

e, M

unic

ipal

Ser

vice

s an

d Ju

stic

e •

Stro

nger

focu

s on

inve

stm

ent i

n ba

sic

infra

stru

c-tu

re fo

r inc

reas

ed a

cces

s an

d qu

ality

, par

ticul

arly

fo

r the

mos

t dis

adva

ntag

ed.

•

Eve

n st

rong

er fo

cus

on s

uppo

rt to

loca

l gov

ern-

men

ts.

Out

com

e 1:

Loc

al G

over

nmen

ts p

rovi

de in

clus

ive

effic

ient

qu

ality

ser

vice

s an

d im

prov

e th

eir p

erfo

rman

ce m

anag

e-m

ent w

ithin

the

publ

ic p

olic

y cy

cle.

• In

crea

sing

use

of m

unic

ipal

on-

budg

et s

uppo

rt.

• S

trong

er fo

cus

on c

orpo

rate

dev

elop

men

t of

infra

stru

ctur

e ut

ilitie

s, in

add

ition

to in

frast

ruc-

ture

inve

stm

ent.

•

Stro

nger

focu

s on

cut

ting-

edge

tech

nolo

gy

whe

re a

ppro

pria

te (e

.g. e

nerg

y ef

ficie

ncy)

.

• S

trong

er fo

cus

on s

ocia

l inc

lusi

on, c

itize

ns’ p

artic

-ip

atio

n an

d lo

cal e

cono

mic

dev

elop

men

t.

• M

ore

oppo

rtuni

ty-b

ased

inte

rven

tions

. •

Stro

nger

focu

s on

coo

pera

tion

with

civ

il so

ciet

y or

gani

zatio

ns, p

rofe

ssio

nal n

etw

orks

and

med

ia.

Out

com

e 2:

Gov

ernm

ent a

ctor

s on

all

leve

ls h

arm

oniz

e th

eir d

evel

opm

ent p

lann

ing

and

succ

essf

ully

par

ticip

ate

in

fund

ing

sche

mes

incl

udin

g th

e E

U p

re-a

cces

sion

fund

s

• S

trong

er a

nd m

ore

dire

ct a

lignm

ent t

o E

U a

c-ce

ssio

n pr

oces

s as

this

pro

cess

acc

eler

ates

. •

Incr

easi

ng fo

cus

on v

ertic

al in

tegr

atio

n of

ac

hiev

emen

ts in

to h

ighe

r lev

els

of g

over

nmen

t.

• S

trong

er fo

cus

on c

oope

ratio

n w

ith c

ivil

soci

ety

orga

niza

tions

(inc

ludi

ng N

GO

s w

ith w

atch

dog

role

) an

d cr

edib

le, i

ndep

ende

nt m

edia

. •

Stro

nger

focu

s on

sup

porti

ng in

tera

ctio

ns b

etw

een

NG

Os,

oth

er c

ivic

mov

emen

ts, i

nter

natio

nal a

ctor

s an

d lo

cal a

utho

ritie

s.

Out

com

e 3:

Citi

zens

forg

e al

lianc

es w

ith p

oliti

cal r

epre

-se

ntat

ives

and

civ

il se

rvan

ts, d

eman

d fo

r ref

orm

s an

d en

-ga

ge in

initi

ativ

es to

impr

ove

livin

g co

nditi

ons.

• Fa

cilit

ate

dive

rsifi

ed fo

rms

and

appr

oach

es

tow

ards

impr

oved

and

mor

e pr

oact

ive

citiz

ens’

pa

rtici

patio

n, a

lso

in v

iew

of m

ore

effic

ient

E

U/IP

A p

roce

sses

.

• S

trong

er c

once

ntra

tion

and

mor

e co

mpr

ehen

sive

an

d di

vers

ified

app

roac

h to

war

ds ru

le o

f law

, in-

clud

ing

stat

e le

vel.

•

Incr

easi

ng s

uppo

rt to

org

aniz

atio

ns w

ith, a

nd

mec

hani

sms

for w

atch

dog

func

tions

(NG

Os,

whi

s-tle

-blo

wer

law

).

Out

com

e 4:

The

judi

ciar

y be

com

es m

ore

effic

ient

and

ef-

fect

ive,

thus

com

batin

g im

puni

ty a

nd b

ette

r ser

ving

the

need

s of

juve

nile

s w

ho a

re in

touc

h w

ith th

e ju

stic

e sy

stem

as

vic

tims

or p

erpe

trato

rs.

• S

trong

er fo

cus

on a

cces

s to

just

ice

for a

ll.

• E

nhan

ce s

uppo

rt fo

r the

impl

emen

tatio

n of

the

just

ice

sect

or re

form

.

Dom

ain

2: H

ealth

•

Sus

tain

the

achi

eved

leve

l of h

ealth

ser

vice

pro

vi-

sion

for a

s m

any

as p

ossi

ble.

•

Con

side

r sup

porti

ng s

ocia

l pro

tect

ion

mec

ha-

nism

s.

• R

econ

side

r “hu

man

itaria

n ai

d st

yle”

inte

rven

tions

. •

Rec

onsi

der s

uppo

rt to

civ

il so

ciet

y or

gani

zatio

ns

that

pro

vide

hea

lthca

re s

ervi

ces

the

publ

ic s

ecto

r is

not

abl

e to

pro

vide

on

a sa

tisfa

ctor

y le

vel.

Out

com

e 1:

PH

C in

stitu

tions

del

iver

evi

denc

e-in

form

ed

and

bette

r qua

lity

serv

ices

that

are

gen

der s

ensi

tive,

affo

rd-

able

and

acc

essi

ble

to a

ll, p

artic

ular

ly to

soc

ially

exc

lude

d an

d/or

poo

r pop

ulat

ion

grou

ps, a

nd o

rient

ed to

war

ds h

ealth

pr

omot

ion

and

prev

entio

n of

non

-com

mun

icab

le d

isea

ses.

• S

trong

er fo

cus

on h

ealth

pro

mot

ion

and

dis-

ease

pre

vent

ion

at p

rimar

y he

alth

car

e le

vel.

•

Focu

s on

furth

er im

prov

ing

acce

ss to

qua

lity

heal

th s

ervi

ces

for a

ll.

• S

uppo

rting

the

crea

tion

of a

dditi

onal

reve

nues

fo

r the

hea

lth s

yste

m re

form

thro

ugh

fisca

l re-

form

.

• S

uppo

rting

com

mun

ity o

rgan

izat

ions

in lo

cal l

evel

in

terv

entio

ns fo

r im

prov

ed re

spon

sive

ness

of t

he

heal

th s

yste

m to

the

prio

ritie

s ne

eds

of th

e po

pula

-tio

n.

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth li

tera

cy,

enjo

ys im

prov

ed c

ondi

tions

for h

ealth

ier l

ifest

yles

, and

in-

crea

sed

its d

eman

d fo

r acc

ount

abili

ty in

the

heal

th s

yste

m.

• S

trong

er fo

cus

on im

plem

enta

tion

of le

gisl

ativ

e fra

mew

ork

and

regu

latio

ns fo

r dis

ease

pre

ven-

tion

at th

e na

tiona

l and

sub

natio

nal l

evel

s.

• D

evel

opm

ent o

f mec

hani

sms

to in

crea

se a

c-co

unta

bilit

y in

the

heal

th c

are

syst

em a

nd

who

le-o

f-com

mun

ity a

ppro

ach

in c

reat

ing

im-

prov

ed c

ondi

tions

for a

hea

lthie

r pop

ulat

ion.

Dom

ain

3: E

cono

my

and

Empl

oym

ent

• E

ven

stro

nger

coo

pera

tion

with

Inte

rnat

iona

l Fi-

nanc

ial I

nstit

utio

ns, u

sing

thei

r lev

erag

e to

add

ress

ob

stac

les

in th

e re

form

pro

cess

. •

Stro

nger

focu

s on

sel

f-em

ploy

men

t, pa

rticu

larly

in

rura

l are

as.

Out

com

e 1:

Wom

en a

nd m

en h

ave

empl

oym

ent a

nd a

c-ce

ss to

ent

repr

eneu

rshi

p op

portu

nitie

s, fa

cilit

ated

by

busi

-ne

ss s

ervi

ce p

rovi

ders

and

effe

ctiv

ely

inte

rmed

iate

d by

pu

blic

em

ploy

men

t ser

vice

s.

• S

trong

er fo

cus

on e

ntre

pren

eurs

hip

and

self-

empl

oym

ent a

cros

s B

iH.

• In

crea

sed

supp

ort t

o gr

owth

mar

kets

and

thei

r va

lue

chai

ns.

• S

hift

from

gra

nt s

chem

es to

cre

dit a

nd g

uara

n-te

e m

echa

nism

s to

pro

mot

e en

trepr

eneu

rshi

p.

• E

xplo

re o

ther

opp

ortu

nitie

s to

sup

port

gove

rn-

men

ts in

thei

r ref

orm

pro

cess

. •

Stro

nger

focu

s on

info

rmal

adu

lt ed

ucat

ion,

trai

n-in

g an

d re

train

ing.

O

utco

me

2: E

mpl

oyer

s (in

cl. d

iasp

ora)

and

trai

ning

pro

vid-

ers

cont

ribut

e to

incr

ease

d m

arke

t-orie

nted

ski

lls d

evel

op-

men

t and

impr

oved

VE

T sy

stem

, the

reby

enh

anci

ng y

oung

pe

ople

’s e

mpl

oyab

ility

.

• S

trong

er fo

cus

on fo

rmal

voc

atio

nal e

duca

tion

and

train

ing.

•

Pro

mot

ing

partn

ersh

ips

with

the

priv

ate

sect

or

in e

duca

tion.

43

Pess

imis

tic s

cena

rio

(ref

orm

set

back

, inc

reas

ed p

olar

izat

ion,

se

rious

soc

ial u

nres

t)

O

utco

mes

O

ptim

istic

sce

nario

(m

eani

ngfu

l soc

io-e

cono

mic

refo

rms

star

t to

be

impl

emen

ted,

pol

ariz

atio

ns d

ecre

ases

) O

vera

ll Sw

iss

Coo

pera

tion

Prog

ram

•

Less

influ

ence

on

polic

ies,

esp

ecia

lly o

n na

tiona

l an

d en

tity

leve

ls.

• M

ore

frequ

ent c

onsu

ltatio

ns w

ith p

artn

ers

(incl

ud-

ing

dono

r com

mun

ity) t

o ad

apt i

nter

vent

ions

to

chan

ging

con

text

. •

Dev

elop

men

t of r

apid

resp

onse

mec

hani

sms

(in-

clud

ing

stan

d-al

one

actio

ns) t

o de

al w

ith s

ecto

r sp

ecifi

c, lo

cal o

r reg

iona

l cris

is.

Ove

rall

goal

of t

he S

wis

s C

oope

ratio

n St

rate

gy: S

witz

er-

land

con

tribu

tes

to s

treng

then

ing

soci

al, e

cono

mic

and

po-

litic

al in

clus

ion

in B

iH. I

t rei

nfor

ces

the

furth

er d

evel

opm

ent

of a

dem

ocra

tic p

oliti

cal s

yste

m a

nd a

soc

ial m

arke

t eco

n-om

y, b

ased

on

acco

unta

ble

publ

ic a

nd p

rivat

e ac

tors

as

wel

l as

activ

e an

d em

pow

ered

citi

zens

, with

the

long

er-te

rm

pers

pect

ive

of E

urop

ean

inte

grat

ion.

• S

trong

er fo

cus

and

influ

ence

on

polic

ies

in d

o-m

ain

area

s.

• C

onse

quen

t con

nect

ion

of g

ood

prac

tice

expe

-rie

nces

to re

spec

tive

inst

itutio

ns, p

artic

ular

ly

mun

icip

aliti

es, t

hrou

ghou

t the

cou

ntry

. •

Hig

her r

equi

rem

ents

rega

rdin

g in

-kin

d an

d/or

ca

sh c

ontri

butio

ns o

f ben

efic

iarie

s.

• M

ore

cons

eque

nt a

lignm

ent a

nd s

uppo

rt to

EU

ac

cess

ion

proc

ess.

D

omai

n 1:

Dem

ocra

tic G

over

nanc

e, M

unic

ipal

Ser

vice

s an

d Ju

stic

e •

Stro

nger

focu

s on

inve

stm

ent i

n ba

sic

infra

stru

c-tu

re fo

r inc

reas

ed a

cces

s an

d qu

ality

, par

ticul

arly

fo

r the

mos

t dis

adva

ntag

ed.

•

Eve

n st

rong

er fo

cus

on s

uppo

rt to

loca

l gov

ern-

men

ts.

Out

com

e 1:

Loc

al G

over

nmen

ts p

rovi

de in

clus

ive

effic

ient

qu

ality

ser

vice

s an

d im

prov

e th

eir p

erfo

rman

ce m

anag

e-m

ent w

ithin

the

publ

ic p

olic

y cy

cle.

• In

crea

sing

use

of m

unic

ipal

on-

budg

et s

uppo

rt.

• S

trong

er fo

cus

on c

orpo

rate

dev

elop

men

t of

infra

stru

ctur

e ut

ilitie

s, in

add

ition

to in

frast

ruc-

ture

inve

stm

ent.

•

Stro

nger

focu

s on

cut

ting-

edge

tech

nolo

gy

whe

re a

ppro

pria

te (e

.g. e

nerg

y ef

ficie

ncy)

.

• S

trong

er fo

cus

on s

ocia

l inc

lusi

on, c

itize

ns’ p

artic

-ip

atio

n an

d lo

cal e

cono

mic

dev

elop

men

t.

• M

ore

oppo

rtuni

ty-b

ased

inte

rven

tions

. •

Stro

nger

focu

s on

coo

pera

tion

with

civ

il so

ciet

y or

gani

zatio

ns, p

rofe

ssio

nal n

etw

orks

and

med

ia.

Out

com

e 2:

Gov

ernm

ent a

ctor

s on

all

leve

ls h

arm

oniz

e th

eir d

evel

opm

ent p

lann

ing

and

succ

essf

ully

par

ticip

ate

in

fund

ing

sche

mes

incl

udin

g th

e E

U p

re-a

cces

sion

fund

s

• S

trong

er a

nd m

ore

dire

ct a

lignm

ent t

o E

U a

c-ce

ssio

n pr

oces

s as

this

pro

cess

acc

eler

ates

. •

Incr

easi

ng fo

cus

on v

ertic

al in

tegr

atio

n of

ac

hiev

emen

ts in

to h

ighe

r lev

els

of g

over

nmen

t.

• S

trong

er fo

cus

on c

oope

ratio

n w

ith c

ivil

soci

ety

orga

niza

tions

(inc

ludi

ng N

GO

s w

ith w

atch

dog

role

) an

d cr

edib

le, i

ndep

ende

nt m

edia

. •

Stro

nger

focu

s on

sup

porti

ng in

tera

ctio

ns b

etw

een

NG

Os,

oth

er c

ivic

mov

emen

ts, i

nter

natio

nal a

ctor

s an

d lo

cal a

utho

ritie

s.

Out

com

e 3:

Citi

zens

forg

e al

lianc

es w

ith p

oliti

cal r

epre

-se

ntat

ives

and

civ

il se

rvan

ts, d

eman

d fo

r ref

orm

s an

d en

-ga

ge in

initi

ativ

es to

impr

ove

livin

g co

nditi

ons.

• Fa

cilit

ate

dive

rsifi

ed fo

rms

and

appr

oach

es

tow

ards

impr

oved

and

mor

e pr

oact

ive

citiz

ens’

pa

rtici

patio

n, a

lso

in v

iew

of m

ore

effic

ient

E

U/IP

A p

roce

sses

.

• S

trong

er c

once

ntra

tion

and

mor

e co

mpr

ehen

sive

an

d di

vers

ified

app

roac

h to

war

ds ru

le o

f law

, in-

clud

ing

stat

e le

vel.

•

Incr

easi

ng s

uppo

rt to

org

aniz

atio

ns w

ith, a

nd

mec

hani

sms

for w

atch

dog

func

tions

(NG

Os,

whi

s-tle

-blo

wer

law

).

Out

com

e 4:

The

judi

ciar

y be

com

es m

ore

effic

ient

and

ef-

fect

ive,

thus

com

batin

g im

puni

ty a

nd b

ette

r ser

ving

the

need

s of

juve

nile

s w

ho a

re in

touc

h w

ith th

e ju

stic

e sy

stem

as

vic

tims

or p

erpe

trato

rs.

• S

trong

er fo

cus

on a

cces

s to

just

ice

for a

ll.

• E

nhan

ce s

uppo

rt fo

r the

impl

emen

tatio

n of

the

just

ice

sect

or re

form

.

Dom

ain

2: H

ealth

•

Sus

tain

the

achi

eved

leve

l of h

ealth

ser

vice

pro

vi-

sion

for a

s m

any

as p

ossi

ble.

•

Con

side

r sup

porti

ng s

ocia

l pro

tect

ion

mec

ha-

nism

s.

• R

econ

side

r “hu

man

itaria

n ai

d st

yle”

inte

rven

tions

. •

Rec

onsi

der s

uppo

rt to

civ

il so

ciet

y or

gani

zatio

ns

that

pro

vide

hea

lthca

re s

ervi

ces

the

publ

ic s

ecto

r is

not

abl

e to

pro

vide

on

a sa

tisfa

ctor

y le

vel.

Out

com

e 1:

PH

C in

stitu

tions

del

iver

evi

denc

e-in

form

ed

and

bette

r qua

lity

serv

ices

that

are

gen

der s

ensi

tive,

affo

rd-

able

and

acc

essi

ble

to a

ll, p

artic

ular

ly to

soc

ially

exc

lude

d an

d/or

poo

r pop

ulat

ion

grou

ps, a

nd o

rient

ed to

war

ds h

ealth

pr

omot

ion

and

prev

entio

n of

non

-com

mun

icab

le d

isea

ses.

• S

trong

er fo

cus

on h

ealth

pro

mot

ion

and

dis-

ease

pre

vent

ion

at p

rimar

y he

alth

car

e le

vel.

•

Focu

s on

furth

er im

prov

ing

acce

ss to

qua

lity

heal

th s

ervi

ces

for a

ll.

• S

uppo

rting

the

crea

tion

of a

dditi

onal

reve

nues

fo

r the

hea

lth s

yste

m re

form

thro

ugh

fisca

l re-

form

.

• S

uppo

rting

com

mun

ity o

rgan

izat

ions

in lo

cal l

evel

in

terv

entio

ns fo

r im

prov

ed re

spon

sive

ness

of t

he

heal

th s

yste

m to

the

prio

ritie

s ne

eds

of th

e po

pula

-tio

n.

Out

com

e 2:

Pop

ulat

ion

has

impr

oved

thei

r hea

lth li

tera

cy,

enjo

ys im

prov

ed c

ondi

tions

for h

ealth

ier l

ifest

yles

, and

in-

crea

sed

its d

eman

d fo

r acc

ount

abili

ty in

the

heal

th s

yste

m.

• S

trong

er fo

cus

on im

plem

enta

tion

of le

gisl

ativ

e fra

mew

ork

and

regu

latio

ns fo

r dis

ease

pre

ven-

tion

at th

e na

tiona

l and

sub

natio

nal l

evel

s.

• D

evel

opm

ent o

f mec

hani

sms

to in

crea

se a

c-co

unta

bilit

y in

the

heal

th c

are

syst

em a

nd

who

le-o

f-com

mun

ity a

ppro

ach

in c

reat

ing

im-

prov

ed c

ondi

tions

for a

hea

lthie

r pop

ulat

ion.

Dom

ain

3: E

cono

my

and

Empl

oym

ent

• E

ven

stro

nger

coo

pera

tion

with

Inte

rnat

iona

l Fi-

nanc

ial I

nstit

utio

ns, u

sing

thei

r lev

erag

e to

add

ress

ob

stac

les

in th

e re

form

pro

cess

. •

Stro

nger

focu

s on

sel

f-em

ploy

men

t, pa

rticu

larly

in

rura

l are

as.

Out

com

e 1:

Wom

en a

nd m

en h

ave

empl

oym

ent a

nd a

c-ce

ss to

ent

repr

eneu

rshi

p op

portu

nitie

s, fa

cilit

ated

by

busi

-ne

ss s

ervi

ce p

rovi

ders

and

effe

ctiv

ely

inte

rmed

iate

d by

pu

blic

em

ploy

men

t ser

vice

s.

• S

trong

er fo

cus

on e

ntre

pren

eurs

hip

and

self-

empl

oym

ent a

cros

s B

iH.

• In

crea

sed

supp

ort t

o gr

owth

mar

kets

and

thei

r va

lue

chai

ns.

• S

hift

from

gra

nt s

chem

es to

cre

dit a

nd g

uara

n-te

e m

echa

nism

s to

pro

mot

e en

trepr

eneu

rshi

p.

• E

xplo

re o

ther

opp

ortu

nitie

s to

sup

port

gove

rn-

men

ts in

thei

r ref

orm

pro

cess

. •

Stro

nger

focu

s on

info

rmal

adu

lt ed

ucat

ion,

trai

n-in

g an

d re

train

ing.

O

utco

me

2: E

mpl

oyer

s (in

cl. d

iasp

ora)

and

trai

ning

pro

vid-

ers

cont

ribut

e to

incr

ease

d m

arke

t-orie

nted

ski

lls d

evel

op-

men

t and

impr

oved

VE

T sy

stem

, the

reby

enh

anci

ng y

oung

pe

ople

’s e

mpl

oyab

ility

.

• S

trong

er fo

cus

on fo

rmal

voc

atio

nal e

duca

tion

and

train

ing.

•

Pro

mot

ing

partn

ersh

ips

with

the

priv

ate

sect

or

in e

duca

tion.

44

Cooperation Strategy Bosnia and Herzegovina 2017-2020

Disbursements planned 2017 - 2020

Domain SDC m CHF

in % of total

SECO m CHF

in % of total

Total SDC & SECO

m CHF

Total SDC & SECO in %

A - Democratic Governance, Municipal Services and Justice 28.0 41% 10.0 14% 38.0 55%

B - Health 12.5 18% - - 12.5 18%

C - Economy and Employment 12.7 18% 4.0 6% 16.7 24%

*Other Interventions 1.8 3% 0.0 - 1.8 3%

Total budget allocation 2017-2020 55.0 80% 14.0 20% 69.0 100%

* Including small actions / Global Credit but without office management costs.

Cooperation Strategy Bosnia and Herzegovina 2017-2020

Commitments planned 2017 - 2020

Domain SDC m CHF

in % of total

SECO m CHF

in % of total

Total SDC & SECO

m CHF

Total SDC & SECO in %

A - Democratic Governance, Municipal Services and Justice 29.0 39.5% 12.0 16% 41.0 55.5%

B - Health 14.0 19% - - 14.0 19%

C - Economy and Employment 13.2 18% 4.0 5% 17.2 23%

*Other Interventions 1.8 2.5% - - 1.8 2.5%

Total budget allocation 2017-2020 58.0 79% 16.0 21% 74.0 100%

* Including small actions / Global Credit but without office management costs.

Annex 6Strategic Budget Allocation

45

Annex 7Map of Bosnia and Herzegovina

Editors and Publishers:

Federal Department of Foreign AffairsSwiss Agency for Development and Cooperation (SDC)3003 BernSwitzerlandwww.deza.admin.ch

Federal Department of Economic Affairs, Education and ResearchState Secretariat for Economic Affairs (SECO)3003 BernSwitzerlandhttps://www.seco.admin.ch/seco/en/home.html

Contact:Embassy of Switzerland in Bosnia and Herzegovina, Sarajevowww.eda.admin.ch/bosnia-and-herzegovina

Layout:Mark Manion, Commusication Arts

Pictures:Embassy of Switzerland in Bosnia and Herzegovina

Print:3DownŠtampa – 3DownPrint, www.3dp.ba, Sarajevo

Available at:

info@deza.admin.ch This publication is also available in Bosnia and Herzegovina (in English and b/s/c) at: www.eda.admin.ch/bosnia-and-herzegovina or sarajevo@sdc.net

Organisational Units in Charge:

Swiss Agency for Development and Cooperation (SDC)Cooperation with Eastern Europe

State Secretariat for Economic Affairs (SECO)Economic Cooperation and Development

SDC / SECO / 2016