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Sustainability-Related
Risks and Opportunities
for Business
Bob Willardwww.sustainabilityadvantage.com
Business Education For the Long RunApril 23, 2004
Terminology / Stages
Emerging Business Risks
Emerging Business Opportunities
The catch
7 benefit areas
What if’s
Agenda
Economy / Profits
Sustainable business
Profits
Taxes, R&D
Jobs
Expenditures
Training
Fair trade
Core values
Terminology
Environment / Planet
Eco-Efficiency
Manufacturing efficiencies
Operations efficiencies
Product efficiencies
Smart design
Cradle-to-cradle, take-back
Beyond compliance
Restorative to nature
Equity / People
Ethical business
Internal employees
Human rights
Health & Safety
Empowerment
Respect, Caring
Local community
Rest of the world
Sustainable Development (SD) Corporate SocialResponsibility (CSR)
Sustainability
Triple Bottom Line (TBL) 3Es / 3Ps
Corporate Responsibility (CR)
5 Sustainability Stages
5. Purpose / Passion
-------------------------------
4. Integrated Strategy
3. Beyond Compliance
2. Compliance
1. Pre-Compliance
5 Sustainability Drivers
3 First Wave Drivers1. Founder / CEO’s personal passion … values based
2. PR crisis … reputation / brand value / image hit
3. Regulatory pressure ... actual or threatened
2 Emerging Drivers1. “Perfect Storm” of threats to license to operate
2. Compelling, relevant business case
“Perfect Storm” of Business Risks
10 Market Forces 5 Business Risks5 Mega-Issues 5 Demanding
Stakeholders
Climate Change Green Consumers
Market Risks
Balance Sheet Risks
Operating Risks
Capital Cost Risks
Sustainability Risks
+ Difficult access to capital
Pollution & Health
Activist Shareholders
Globalization Backlash
Civil Society / NGOs
Energy
Crunch
Government Regulators
Erosion of Trust Financial Sectors
10 Market Forces
10 Market Forces
5 Mega-Issues 5 Demanding Stakeholders
Climate Change Green Consumers
Pollution & Health
Activist Shareholders
Globalization Backlash
Civil Society / NGOs
Energy
Crunch
Government Regulators
Erosion of Trust Financial Sectors
Sea ChangeOf
RisingExpectations
A Perfect Storm … of Opportunities
Innovation
Productivity
Growth
Brand
Image
CompetitiveAdvantage
$aving$Revenue
Business Value
10 Market Forces
5 Mega-Issues 5 Demanding Stakeholders
Climate Change Green Consumers
Pollution & Health
Activist Shareholders
Globalization Backlash
Civil Society / NGOs
Energy Crunch Government Regulators
Erosion of Trust
Financial Sectors
Potential profit increase: 38%
+ Energized employees
+ Improved corporate image
+ Competitive advantage
+ Positioned for the future
Benefits to “SD Inc.”
1. Show senior leadership Include SD in vision / mission / strategies
Avoid “green-washing” hype
Visibly support SD: speeches, questions, actions
2. Educate the whole company Visibly sponsor and support the sessions
3. Establish an “SD Profit Center” Led by a top person
Reinforces that it is business strategy vs. a compliance or philanthropy issue
The Catch
1. Reduced recruiting costs
2. Reduced attrition costs
3. Increased employee productivity
4. Reduced expenses in manufacturing
5. Reduced expenses at commercial sites(energy, water, consumables)
6. Increased revenue / market share
7. Reduced risk, easier financing
7 Benefit Areas
Usual
focus
1. Reduced recruiting costs -1%
2. Reduced attrition costs -2%
3. Increased employee productivity +10.5%
4. Reduced expenses in manufacturing -5% (-2.5%)
5. Reduced expenses at commercial sites -20%(energy, water, consumables)
6. Increased revenue / market share +5%
7. Reduced risk, easier financing -5%
7 Benefit Areas … % Improvement
… yielding a Profit increase of +38%
7 Benefit Areas … Relative Sizes
Recruiting
Attrition
Productivity
Manufacturing
Commercial Sites
Revenue
Risk, Financing
1. Reduced recruiting costs -1%
2. Reduced attrition costs -2%
3. Increased employee productivity +10.5%
4. Reduced expenses in manufacturing -5% (-2.5%)
5. Reduced expenses at commercial sites -20%(energy, water, consumables)
6. Increased revenue / market share +5%
7. Reduced risk, easier financing -5%
7 Benefit Areas … % Improvement
… yielding a Profit increase of +38%
1. Reduced recruiting costs -1%
2. Reduced attrition costs -2%
3. Increased employee productivity +10.5%
4. Reduced expenses in manufacturing -5% (-2.5%)
5. Reduced expenses at commercial sites -20%(energy, water, consumables)
6. Increased revenue / market share +5%
7. Reduced risk, easier financing -5%
What if …
… yielding a Profit increase of +38%
+2%
+35%
1. Reduced recruiting costs -1%
2. Reduced attrition costs -2%
3. Increased employee productivity +10.5%
4. Reduced expenses in manufacturing -5% (-2.5%)
5. Reduced expenses at commercial sites -20%(energy, water, consumables)
6. Increased revenue / market share +5%
7. Reduced risk, easier financing -5%
What if …
… yielding a Profit increase of +38%
+4%
+23%
1. Reduced recruiting costs -1%
2. Reduced attrition costs -2%
3. Increased employee productivity +10.5%
4. Reduced expenses in manufacturing -5% (-2.5%)
5. Reduced expenses at commercial sites -20%(energy, water, consumables)
6. Increased revenue / market share +5%
7. Reduced risk, easier financing -5%
What if …
… yielding a Profit increase of +38%
+2%
+4%
+20%
Sustainability-Related
Risks and Opportunities
for Business
Bob Willardwww.sustainabilityadvantage.com
Business Education For the Long RunApril 23, 2004
5 Inhibiters to Next Wave
1. Lack of support from senior leaders Too busy … doing enough … too shy … not our
problem … too hard to change … credibility issue
2. Fear of backlash Green-washing accusations … open the floodgates
… guilt-by-association … skeletons in our closet
3. Lack of pressure from important people Boards … investors … customers
4. Weak business case WIIFM … short-term … perverse subsidies …
payback period
5. Mindset Negative baggage … insulting … MBA legitimacy
5 Signs of Hope
1. Awakening financial markets
2. Sustainability reporting advances
3. B-school attention Beyond Grey Pinstripes … Net Impact
4. Shareholder activism
5. More compelling business case
+ sustainability indicators in GDP
Mental Models
SUSTAINABLEENVIRONMENT
Sustainable Society
Sustainable Economy
Environment
ECONOMY
Society
Typical business view Sustainable view