Supported Living Service Directory - Knowsley Council Supported Living Service Directo… · What is supported living? Supported living describes a range of services to help people

Knowsley Supported Living Service Directory

2011

Updated in October 2010 Updated September 2011 Next Update is April 2012

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Contents Page

Contents Page ..................................................................................... 2 What is supported living? ..................................................................... 3 What type of support is provided? ........................................................ 3 How is support provided? .................................................................... 4 Do I have to pay for the support? .......................................................... 4 How do I use this directory? ................................................................. 5 Services by Client Group ..................................................................... 6

Generic Services .............................................................................. 6 People at risk of homelessness ......................................................... 6 Older People’s Services ................................................................... 7 Young People’s Services .................................................................. 9 Domestic Violence Services ............................................................. 9 People with Disabilities ................................................................... 10 People with Mental Health Problems ............................................... 11 Substance Misuse Services ............................................................ 12 People at risk of Offending .............................................................. 12

Service Directory ............................................................................... 13 A .................................................................................................. 13 B .................................................................................................. 17 C.................................................................................................. 20 D.................................................................................................. 25 E .................................................................................................. 25 F .................................................................................................. 26 G ................................................................................................. 32 H ................................................................................................. 34 I ................................................................................................... 40 J .................................................................................................. 41 K.................................................................................................. 41 L .................................................................................................. 45 M ................................................................................................. 46 N ................................................................................................. 58 O ................................................................................................. 60 P .................................................................................................. 62 Q ................................................................................................. 67 R .................................................................................................. 67 S .................................................................................................. 70 T .................................................................................................. 76 U ................................................................................................. 79 V .................................................................................................. 79 W ................................................................................................. 80 X .................................................................................................844 Y .................................................................................................844 Z .................................................................................................866

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What is supported living? Supported living describes a range of services to help people live in their own home. It also describes services that help people who are homeless find suitable accommodation to meet their needs. These services are often funded by the Council from a number of different budgets. These budgets can include Supporting People Grant, Social Care budgets and NHS budgets.

What type of support is provided? The type of support often provided varies between services. The support offered often includes:

help to manage your tenancy e.g. explaining your rights and responsibilities as a tenant, filling out forms, talking to your landlord, reporting repairs

help to access suitable accommodation to meet your needs help to develop your independent living skills such as cooking, cleaning

as well as personal care help to manage additional support needs such as learning disabilities,

mental health problems, problems managing your alcohol intake. Someone to check on you regularly to make sure you are ok Signposting to other specialist services e.g. health services,

employment services These are just some examples of what supported living services help people to do. The supported offered is based on what people need help to do. The philosophy of services is to support people to be as independent as possible so if you do not need help in a particular area then you are empowered to manage this yourself.

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How is support provided? There are different ways in which support is provided. The main ways are listed below:

Community alarms are a piece of technology linked your property. If you need help you can trigger the alarms and someone will call you to find out what help you need.

Sheltered accommodation is a collection of properties in a scheme with a scheme manager. The scheme manager checks on your wellbeing each day and helps you contact other services if you need more help. There is often a community room attached to the service with social activities on. These services also have community alarms in each property.

Extra care services are similar to sheltered accommodation as they are a collection of properties in a scheme with a scheme manager. Extra care services however provide more services as they provide care services if you need them such as help to cook, clean and wash yourself. These services also have a community alarms in each property.

Floating support is where someone comes to your home and supports you. When you no longer need support they stop supporting you and support someone else.

Accommodation based services are where the support is linked to your accommodation. You must need to receive support to live in that accommodation.

Supported Lodgings are where you live with a family, couple or individual as part of their family.

Do I have to pay for the support? There is a charge for most services. How much you pay depends on your financial circumstances. This is determined by a financial assessment completed by the Council. If you cannot afford to pay for your service then the Council may pay this for you. This is decided by the financial assessment. The provider will help to arrange a financial assessment if you need one. If you receive housing benefit then the Council may pay for services on your behalf. This does not apply to all services so make sure you speak to the service about costs when you talk to them.

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How do I use this directory? This directory contains information on supported living services in Knowsley. To find out more about a service you need to contact the service using the details in directory. If there are any errors in this document or if you know of a service that is not listed in this directory please contact us at:

Knowsley Integrated Commissioning Team 5th Floor Huyton Municipal Building Archway Road Huyton Knowsley L36 6GA

Telephone Number – 0151 443 4953 Email: [email protected]

You can also get this information in other formats.

Please phone Customer Services on 0151 443 4031,

or email [email protected]

mailto:[email protected]

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Services by Client Group

Generic Services

These services are available for most people who need support to continue to stay at home.

Service Name Provider Location Type of Service Capacity Page

Tenants’ Extra Support Service

Villages Housing Association

Knowsley Wide

Floating Support 120 77

Care & Repair Knowsley

Knowsley Housing Trust

Knowsley Wide

Aids, Adaptations and Repairs

Na 20

Knowsley Access Team

Knowsley MBC Knowsley wide

Advice and Guidance

Not applicable

43

Home Care Link Life line

Alarms Knowsley wide

Alarm Not applicable

35

People at risk of homelessness

These services are for people who are homeless or at risk becoming homelessness. Some services only support certain client groups e.g. young people or people fleeing domestic violence. For more information on who can access services look at the services profile.


Knowsley Housing Options Team

New Charter Knowsley wide

Homelessness Prevention Service

Not applicable

44

Field Lane Resettlement

Liverpool Housing Trust

Kirkby Floating support 29

Field Lane Resettlement Centre

Liverpool Housing Trust

Kirkby Accommodation Based Service

30

Young Parents Support Service

Knowsley MBC

Kirkby Accommodation Based Service

7 85

Action for Children

Action for Children

Knowsley wide

Floating support 20 13

Yates Court Knowsley Housing Trust

Prescot Accommodation Based Service

13 84

Mortgage Rescue Service

New charter Knowsley wide

Purchasing Property

Not applicable

56

Shelagh Delany House

SHAP Ltd Huyton Accommodation Based Service

5

73

Ross House Resettlement Centre

Knowsley Domestic Violence Services

Knowsley wide

Accommodation base

11

68

Page 7 of 86

Ross House floating support


Knowsley wide

Floating support 2

69

KMBC

Tenancy Bond Scheme

Knowsley wide

Floating NA 78

Merseyside Accommation Project

Local Solutions

Knowsley wide

Supported Lodgings

26 52

Tenants’ Extra Support Service


Knowsley Wide


Older People’s Services These services are for people who are aged 55 years or older. Sometimes people who are younger than 55 years can access these services if there needs are similar to that of older people.




Advice and Guidance

Not applicable

43

Bold Manor Anchor Trust Whiston Sheltered Accommodation

28 18

Kinloch Close Anchor Trust Halewood Sheltered Accommodation

36 41

Millview Anchor Trust Kirkby Sheltered Accommodation

44 54

Park Court Anchor Trust Kirkby Sheltered Accommodation

24

64

Crawshaw & Edenhurst

Knowsley Home Care Associates Ltd

Huyton Sheltered /extra care Accommodation

71 23

Highclere Arena Housing Huyton Sheltered Accommodation

41 34

Fairhaven Knowsley Housing Trust

Kirkby Sheltered Accommodation

36 26

Park Close Knowsley Housing Trust

Kirkby Sheltered Accommodation

20 63

Cross Street Knowsley Housing Trust

Prescot Sheltered Accommodation

52 24

Greenwood Close



44 33

South Avenue Knowsley Housing Trust


49 74

Saunders Avenue



28 71

Highfields Knowsley Housing Trust


56 36

Moss Street Knowsley Housing Trust


53 57

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Milton Avenue Knowsley Housing Trust

Whiston Sheltered Accommodation

45 55

Hillside Crescent


Huyton Sheltered Accommodation

69 37

Lyme Close Knowsley Housing Trust


32 46

Homer Road Knowsley Housing Trust

Knowsley village

Sheltered Accommodation

26 38

Tarbock Road Knowsley Housing Trust


34 76

Ashton Park Knowsley Housing Trust

Halewood Sheltered Accommodation

46 16

Fairways Knowsley Housing Trust


47 27

Woolton Views



48 83

Villages Sheltered Housing


Stockbridge Village

Sheltered accommodation

68 79

Marsden Gardens

Community Integrated Care

Huyton Extra Care 23 50

Cygnet Court Riverside Kirkby


36 25

Oliver Lyme Riverside Prescot


24 61

Ribblers Court Riverside Kirkby


16 67

Marshfield Close

Riverside Huyton Sheltered Accommodation

48 49

Huyton Community Co-operative for the elderly

North West Housing


58 39

Page Moss Lane

Contour Housing


12 62

Home Care Link Life Line

Alarms Knowsley Wide

Alarm service Not

applicable 35

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Young People’s Services

These services are for people aged 16 years up to 22 years old. Each service has different criteria on who they support so contact them for more details.


YES Project Centre 63 Kirkby Floating support 13 86

Octavia Court SHAP Ltd

Huyton Accommodation Based

17 60

Whiston Supported Housing Scheme

SHAP Ltd

Whiston Accommodation Based

61 82

Barn Hey Supported Housing Scheme

SHAP Ltd Kirkby Accommodation Based

15 16

Westhead Avenue Supported Housing Scheme


17 80

Farrier Supported Housing scheme

SHAP Ltd Kirkby Accommodation based

6 28

Shelagh Delaney House

SHAP Ltd Knowsley wide Accommodation base

5 73

Young Parents Support Service

Knowsley MBC

Kirkby Accommodation Based

6 85

Merseyside Accomm Project

Local Solutions

Knowsley wide Supported Lodgings

20 52

Mediation Local Solutions

Knowsley wide Floating 6 53

Domestic Violence Services

These services are for people who are at risk of homelessness due to domestic violence. Some services are only available to women and their children whilst others are available to men as well. If you live in a rented property owned by a housing association your landlord may also be able to help you if you are a victim of domestic violence. Speak to your local housing officer for more information.


Ross House Resettlement Centre


Knowsley wide

Accommodation base

11 68

Ross House Floating Support Service


Knowsley wide


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People with Disabilities

These services are available to people with disabilities. Some services are only available to people with learning disabilities whilst other services are available to people with both learning disabilities as well as physical disabilities.




Advice and Guidance

Not applicable

43

Alternative Futures Learning Disability Services

Alternative Futures

Knowsley wide

Accommodation based

Not applicable

14

Brothers of Charity Learning Disability Services

Brothers of Charity

Knowsley wide

Accommodation based

Not applicable

19

Community Integrated Care Disability Services

CIC

Knowsley wide

Accommodation based

Not applicable

21

Knowsley Community Partners


Supported Lodgings

Not applicable 42

Network of Supported Tenancies Knowsley MBC

Knowsley wide

Accommodation base

Not applicable 58

Lifeways Learning Disability Services

Lifeways Knowsley wide

Accommodation base

Not applicable

45

Mencap Learning Disability Services

Mencap Knowsley wide

Accommodation base

Not applicable

51

Westwood Care & Support Services

Westwood Care and Support Knowsley

wide Accommodation base

Not applicable

81

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People with Mental Health Problems

These services are for people with mental health problems or a history of poor mental health.



New Charter Knowsley wide

Advice and Guidance

Not applicabl

e 43

Five Boroughs Rehabilitation Service

Five Boroughs Partnership

Huyton Intensive Rehabilitation Service

16 31

Green Gable SLC group Kirkby Supported living 8 32

PSS Rehabilitation Service

Personal Services Society

Huyton Rehabilitation Service

Not applicabl

e 66

Imagine Floating Support Service

Imagine Knowsley wide

Floating support 14 40

Alternative Futures Mental Health Supported Living

Alternative futures

Knowsley wide

Accommodation base

22 15

Making Space Floating Support Service

Making Space Kirkby Floating Support Service

18 48

Making Space Supported Accommodation

Making space Knowsley wide

Accommodation base

32 47

Wyllin Road

Community Integrated Care

Kirkby Accommodation based

7 85

Westhead Avenue Supported Housing Scheme


17 80

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Substance Misuse Services and Blood Born Viruses

These services are for people who struggle to maintain their home due to alcohol or drug related problems. The service also available for people suffering from Blood Born Virus who may or may not have a drug problem.

Service Name Provider Location Type of Service

Capacity Page



Advice and Guidance

Not applicable

43

SHAP Substance Misuse Services

SHAP Ltd Knowsley wide

Floating support

30 72

Substance misuse and BBV Team


Floating support

30 75

Tenants Extra Support Service

Villages Housing Trust

Knowsley wide

Floating support

12 77

Sahir House Sahir House Liverpool Floating support

2 70

People at risk of Offending

These services are for people who are at risk of offending or have a criminal record which means that they struggle to access and maintain their home.

Service Name Provider Location Type of Service

Capacity Page

People Can Offender Service

People Can (formally Novas)

Knowsley wide

Floating support

16 65

North Mersey Tenancy Support Service

Stonham Knowsley wide

Floating support

22 59

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Service Directory

This section of the directory gives you a brief description of the service. For more information please contact the service directly.

A

Name: Action for Children

Service ID: NA

Location: All of Knowsley

Provider: Action for Children

Contact Name: Val Bews

Address:

Knowsley Family Intervention Project Liverpool Family Intervention Project Cowley Road Walton Liverpool L4 5SY

Telephone: 0151 523 8719

Email: [email protected]

Website: [email protected]

Is the service funded by Supporting People?

Yes

Does the service accept referrals for people from outside of Knowsley?

No

Capacity: None stated

Eligibility Criteria: Families who are at risk of eviction due to anti social behaviour..

Exclusions: Adult only tenancies

Referral Routes: All agencies and self referrals are accepted via referral frm

Duration: Up to 2 years.

Description:

Intensive intervention regarding anti social behaviour, early morning visits and evening and occasional weekend work included. Use a support and challenge approach to achieve positive outcomes. Interventions include, Parenting, Budgeting, ~Anger Management, Family Mediation, Self Esteem, Employment and co ordinate specialised interventions regarding Mental Health and Substance Misuse.


http://[email protected]/

Page 14 of 86

Name:

Alternative Futures Learning Disability

Supported Living Services

Service ID: 27


Provider: Alternative Futures Group

Contact Name: Lynsey Whitehead

Address:

Alternative Futures Group Lion Court King’s Drive King’s Business Park Prescot Knowsley L34 1BN

Telephone: 0151 489 5501


Website: www.alternativefuturesgroup.org.uk


Yes


No

Capacity: Not applicable

Eligibility Criteria: Adults with learning disabilities

Exclusions: People under 16 years old

Referral Routes: Self referral, via commissioners/social services and family directed

Duration: No specific time limit as this is agreed by contract

Description:

The service provides support to help people live in their own homes. This can include support to budget, personal care, help to access the community. The service has some accommodation based services.

Page 15 of 86

Name:

Alternative Futures Mental Health Supported

Living Services (Floating Support)

Service ID: 10001 & 10041


Provider: Alternative Futures Group

Contact Name: Lynsey Whitehead

Address:

Alternative Futures Group Lion Court King’s Drive King’s Business Park Prescot Knowsley L34 1BN

Telephone: 0151 489 5501


Website: www.alternativefuturesgroup.org.uk


Yes


No


Eligibility Criteria: Adults with mental health problems


Referral Routes: Self referral, via commissioners/social services and family directed

Duration: Up to 2 years

Description:



http://www.alternativefuturesgroup.org.uk/

Page 16 of 86

Name: Ashton Park Sheltered Scheme

Service ID: 224

Location: Halewood

Provider: Knowsley Housing Trust

Contact Name: Maria Vaccarello

Address:

Page Moss Housing Office 603 Princess Drive Page Moss Merseyside L14 9ND

Telephone: 0151 290 7433


Website: www.k-h-t.org


Yes


Yes

Capacity: 46 units

Eligibility Criteria: Older People and Vulnerable People with support needs

Exclusions:

Referral Routes: Care Trust, CAB, Open Access Service, Probation, Self Referral, Health & Well Being, PCT, Emergency, Multi Lateral, Non Statutory Agency

Duration: Long term

Description:

Service users are usually visited in their own homes by pre arranged appointments although other venues can be used by mutual agreement. The support from the scheme is available 9 - 5 Monday to Friday, excluding bank holidays and weekends. Support is flexible and based upon a step up step down approach depending upon the service users needs and if therefore likely to vary from one person to another. On average the service provides 1 hour of support per household per week. The service also provides community alarms which linked to a call centre 24 hours a day, 7 days a week. When the alarm is triggered the call centre calls the service user to establish if a response is needed. The response used is dependent on the service user’s needs assessment and support plan. Every week day (Monday – Friday) each service receives a courtesy call from the centre to check that the system is working and they the service user does not require any support.


http://www.k-h-t.org/

Page 17 of 86

B

Name: Barn Hey

Service ID: 21

Location: Kirkby

Provider: SHAP Ltd

Contact Name: Margy Heath

Address: Lakeside Buildings, St. Helens

Telephone: 01744 736 750


Website: www.shap.org.uk


Yes


No

Capacity: 15

Eligibility Criteria: Knowsley residents aged 16 – 24 who is assessed as at risk of loosing their tenancy if unsupported. The service is available to single people, parents and pregnant women.

Exclusions: On a case by case basis

Referral Routes: Applicants must be over 16, single, or a parent or expecting a child or a young person at risk. Applicants should be homeless or in housing need and require short term housing relating support.


Description: Supported accommodation for young who are at risk of homelessness. The service supports young people to develop the skills they need to live independently.


Page 18 of 86

Name: Bold Manor Sheltered Scheme

Service ID: 4

Location: Prescot

Provider: Anchor Trust

Contact Name: Customer Service Department

Address: Milestone Place, 100 Bolton Road, Bradford, BD1 4DH

Telephone: 0845 140 2020


Website: www.anchor.org.uk


Yes


Yes

Capacity: 28

Eligibility Criteria: Over 55

Exclusions: No exclusion

Referral Routes: Social Service, Self Referral, Others

Duration: Long Term

Description: Sheltered Housing for people aged over 55 that may have a support need


http://www.anchor.org.uk/

Page 19 of 86

Name:

Brothers of Charity Learning Disability


Service ID: 281


Provider: Brothers of Charity

Contact Name: Sue Quayle

Address: Brothers of Charity Services, Thingwall Hall, Broadgreen, Liverpool, L14 7NY

Telephone: 0151 228 4439 07919476954


Website: www.brothersofcharity.org.uk


Yes


No




Referral Routes: By using our phone number or email or through a Care Manager


Description:

We support individuals in a number of ways. Through supported living, residential, nursing, individuals with their own personal budgets, living in their own home, floating support services. The service can provide a range of support tasks helping people to manage their money, undertake personal care tasks, help to access the community. The service has some accommodation based services.


http://www.brothersofcharity.org.uk/

Page 20 of 86

C

Name: Care and Repair Knowsley

Service ID: N/A



Contact Name: Shirley Kiernan

Address:

Centre for Independence Living Huyton Business Park Unit 11 Brickfields Huyton L36 6HY

Telephone: 0151 548 6668


Website: http://www.careandrepairknowsley.co.uk/default.aspx


Yes


No


Eligibility Criteria: Older people, vulnerable people and disabled people living in Knowsley

Exclusions: People living outside of Knowsley

Referral Routes: Telephone, email, letter, via any Knowsley Health / Community / Services agency

Duration: All work is completed and case closed. People can and do contact again as they require additional work or advice

Description:

The role of Care & Repair Knowsley is to promote independence by providing advice and help to Knowsley residents who require assistance. We do this by providing a wide range of cost effective, efficient, client centred services, which are flexible and can be adapted to meet changing needs. Including:

Assistance and advice with larger home repairs and/or adaptations.

Assessment for minor aides and adaptations

General Handyperson work [not electrics or gas]

Gardening, including window cleaning

Painting and Decorating

Security equipment


http://www.careandrepairknowsley.co.uk/default.aspx

Page 21 of 86

Name:

Community Integrated Care Learning

Disability Supported Living Services

Service ID: 101


Provider: Community Integrated Care

Contact Name: Jill Lucock

Address: Unit 8 Tapton Way, Wavertree Business Village, Liverpool, L13 1da

Telephone: 0151 230 4490


Website: www.c-i-c.co.uk


Yes


No






Description:



http://www.c-i-c.co.uk/

Page 22 of 86

Name:

Community Integrated Care Mental Health


Service ID: 10021



Contact Name: Jill Lucock

Address: Unit 8 Tapton Way, Wavertree Business Village, Liverpool, L13 1da

Telephone: 0151 230 4490


Website: www.c-i-c.co.uk


Yes


No

Capacity: 7

Eligibility Criteria:

Knowsley resident Aged 18 or more Who as a moderate to sever mental health problem or a history of moderate to severe mental illness Assessed to being at risk of losing their accommodation if unsupported

Exclusions: People under 18 years of age


Duration: Short term less than 2 years

Description: The service provides supported housing in a accommodation based setting


http://www.c-i-c.co.uk/

Page 23 of 86

Name: Crawshaw Court & Edenhurst Extra Care Service

Service ID: NA

Location: Huyton

Provider: Knowsley Home Care Associates Ltd

Contact Name: Guy Turnbull Director Business Development

Address:

At Crawshaw or via Care and Share Associates Ltd, The Co-operative Centre,, 44 Mowbray Road, Sunderland, Tyne & Wear, SR2 8EL

Telephone: Mobile 07958 356 990 OR 0191 5108366

Email: [email protected] or [email protected]

Website: http://www.casaltd.com/index.aspx


no


Yes

Capacity: 71

Eligibility Criteria: Older People and Vulnerable People with support needs.



Duration: Long term

Description:

The service provides accommodation and support to older and vulnerable people. The type of support varies depending on people’s needs. It can range from a community alarm with the scheme manager checking in on you through to high packages of domiciliary care. The service has a community room which is used by residents for activities and it has a catering service.



http://www.casaltd.com/index.aspx

Page 24 of 86

Name: Cross Street Sheltered Scheme

Service ID: 108

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 52


Exclusions:


Duration: Long term

Description:




Page 25 of 86

Name: Cygnet Court Sheltered Scheme

Service ID: 8

Location: Kirkby

Provider: Riverside ECHG

Contact Name: Mark Jones

Address: St Helens Neighbourhood Office, Century House, Hardshaw Street, St Helens WA10 1QU

Telephone: 01744 746 510


Website: www.riverside.org.uk


Yes


Yes

Capacity: 36 households


Exclusions:

Referral Routes: Telephone ,visit schemes, housing application forms, social services

Duration: Long term

Description: Sheltered housing

D

E


http://www.riverside.org.uk/

Page 26 of 86

F

Name: Fairhaven Sheltered Scheme

Service ID: 112

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes Does the service accept referrals for people from outside of Knowsley?

Yes

Capacity: 36


Exclusions:


Duration: Long term

Description:

Service users are usually visited in their own homes by pre arranged appointments although other venues can be used by mutual agreement. The support from the scheme is available 9 - 5 Monday to Friday, excluding bank holidays and weekends.

Support is flexible and based upon a step up step down approach depending upon the service users needs and if therefore likely to vary from one person to another. On average the service provides 1 hour of support per household per week.

The service also provides community alarms which linked to a call centre 24 hours a day, 7 days a week. When the alarm is triggered the call centre calls the service user to establish if a response is needed. The response used is dependent on the service user’s needs assessment and support plan. Every week day (Monday – Friday) each service receives a courtesy call from the centre to check that the system is working and they the service user does not require any support.



Page 27 of 86

Name: The Fairways Sheltered Scheme

Service ID: 57

Location: Halewood



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 47


Exclusions:


Duration: Long term

Description:




Page 28 of 86

Name: Farrier Supported Housing Scheme

Service ID: 19

Location: Kirkby

Provider: SHAP Ltd



Telephone: 01744 736 750




Yes


No

Capacity: 6



Referral Routes:




Page 29 of 86

Name: Field Lane Resettlement service

Service ID: 3081

Location: Fazakerley

Provider: Field Lane Hostel – Liverpool Housing Trust

Contact Name: General enquiries/referrals can be made to any member of staff. Other enquiries can be referred to Lynda Broadley, Hostel Manager.

Address: Field Lane Hostel, Field Lane, Fazakerley, Liverpool L10 0AQ

Telephone: 0151 230 2848

Email:

Website:


Yes


Yes

Capacity: 36


A Knowsley resident or someone with a local connection seeking to return to Knowsley. Aged 18 years or older Single people as well as couples with or without children People who have left short term accommodation based supported living services Assessed to be at risk of homelessness if unsupported Assessed as benefiting from the support service

Exclusions: Under 18 years of age

Referral Routes: The service will accept referrals from short term accommodation based supported living services

Duration: Up to one year

Description:

The service will support adults aged 18 years and over who have left a short term accommodation based supported living services and are at risk of homelessness. The people supported are likely to have a history of repeat homelessness and complex needs such as:

Page 30 of 86

Name: Field Lane Accommodation base service

Service ID: 115

Location: Fazakerley

Provider: Field Lane Hostel – Liverpool Housing Trust

Contact Name: General enquiries/referrals can be made to any member of staff. Other enquiries can be referred to Lynda Broadley, Hostel Manager.

Address: Field Lane Hostel, Field Lane, Fazakerley, Liverpool L10 0AQ

Telephone: 0151 530 2848

Email:

Website: www.lht.co.uk


Yes


Yes

Capacity: 36 bed spaces

Eligibility Criteria: Single homeless men

Exclusions: Women

Referral Routes: Direct access although Knowsley Housing Trust Homeless Team has sole referral rights during certain hours.

Duration: Short Stay

Description: Direct access hostel for single homeless men which provides support to enable individuals to move on to permanent accommodation.

http://www.lht.co.uk/

Page 31 of 86

Name: Five Boroughs Rehabilitation Service

Service ID: NA

Location: Huyton

Provider: Five Boroughs Partnership

Contact Name: Dave Maddock

Address: Yew Trees, Capper Grove, Huyton

Telephone: 0151 449 1658


Website:


No


No

Capacity: 16 bedded intentive rehabilitation service

Eligibility Criteria: The service is available to adult clients aged 18 years & upwards who have severe & enduring mental health problems who are supported on C.P.A.

Exclusions:

Referral Routes:

Any statutory & Voluntary agencies can refer their clients to the service. E.g. Care Co-ordinator, GP, Psychiatrists, social worker, CMHT, in-patient wards. Alternatively clients can refer themselves; their care co-ordinator would be contacted by the Huyton Core team to pursue the referral. Referrals must be presented at knowsley bed management meetings which occur on alternate Mondays

Duration: Clients are offered short term tenancies which are from 6 - 24 months

Description:

Huyton Core Community rehabilitation service provides a safe environment in comfortable high quality accommodation with support from skilled & experienced mental health practitioners & Support Time Recovery (STR) workers

Page 32 of 86

G

Name: Green Gables

Service ID: N/A

Location: Kirkby

Provider: The SLC Group

Contact Name:

Address: Unit 4D Wavertree Boulevard South, Wavertree, L7 9PF

Telephone: 0151 228 5177


Website: www.theslcgroup.co.uk


No


No

Capacity: 8

Eligibility Criteria: Mental health diagnosis

Exclusions: Drug and alcohol addiction

Referral Routes: Self referral or referral via social services

Duration: From 6 months upwards

Description: Supported living services designed as a step down from residential or hospital care, enabling growth of living skills and independence with the view to move on to independent living in the future.


http://www.theslcgroup.co.uk/

Page 33 of 86

Name: Greenwood Close Sheltered Scheme

Service ID: 109

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 44


Exclusions:


Duration: Long term

Description:




Page 34 of 86

H

Name: Highclere Crescent Sheltered Scheme

Service ID: 22

Location: Huyton

Provider: Arena Options Ltd

Contact Name: Ray Fleming

Address: Hardshaw House, 3 Tolver St St Helens WA10 1EW

Telephone: 0845 111 4305


Website: www.arenahousing.com


Yes


Yes

Capacity: 41 bungalows

Eligibility Criteria: Over 55 years of age

Exclusions: none

Referral Routes: Via Knowsley MBC and Arena Options Ltd waiting lists

Duration: Long term

Description:

Low level housing related support to people living in the service. Client receives daily contact with a scheme manager and there is a range of activities organised in the scheme.


http://www.arenahousing.com/

Page 35 of 86

Name: HomeCare Link Life Line

Service ID: N/A

Location: Knowsley Wide

Provider: West Lancashire Borough Council

Contact Name: Cath Winter (Control Centre Manager)

Address: Home Care Link, Westec House, 52 Derby Street, Ormskirk, West Lancs, L39 2DQ

Telephone: 0151 443 2600


Website: www.knowsley.gov.uk/children-and-families/social-care-and-health-service/adults-and-other-people/telecare-arlarms.aspx


Yes


No


Eligibility Criteria: Anyone of any age

Exclusions: None

Referral Routes: Knowsley Access Team, Social or Health Care Manager, Self referral

Duration: Assessed by service user/carer/relative and or health and social care manager

Description:

Community Alarms provide the user with the ability to remotely call for assistance in the event of a social care or health emergency. Linked to a 24 hour 7 days a week service, operators are on hand to co-ordinate an emergency response to any health and social care emergency identified by the activation of a community alarm.


http://www.knowsley.gov.uk/children-and-families/social-care-and-health-service/adults-and-other-people/telecare-arlarms.aspx

http://www.knowsley.gov.uk/children-and-families/social-care-and-health-service/adults-and-other-people/telecare-arlarms.aspx

Page 36 of 86

Name: Highfields Sheltered Scheme

Service ID: 62

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 56


Exclusions:


Duration: Long term

Description:




Page 37 of 86

Name: Hillside Sheltered Scheme

Service ID: 65

Location: Huyton



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 37


Exclusions:


Duration: Long term

Description:




Page 38 of 86

Name: Homer Sheltered Scheme

Service ID: 68

Location: Huyton



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 26


Exclusions:


Duration: Long term



Page 39 of 86

Name:

Huyton Community co-operative for the

elderly

Service ID: 165

Location: Huyton

Provider: Huyton Community Co-operative for the Elderly

Contact Name: Kerry Taylor

Address: 19 Devonshire Road Liverpool L8 3TX

Telephone: 0151 726 2239


Website: www.nwhousing.org.uk


Yes


Yes

Capacity: 58

Eligibility Criteria: Persons over 60 living in Knowsley

Exclusions: Persons under 60 (unless they are in receipt of DLA)

Referral Routes: Complete application form available from address above

Duration: It is a long term service

Description: Accommodation based support – resident warden carries out a good neighbour role – arranges activities in the communal hall for residents and local community. Community alarms in all properties.


http://www.nwhousing.org.uk/

Page 40 of 86

I

Name: Imagine Knowsley Floating Support

Service ID: 1003

Location: Knowsley

Provider: Imagine Independence

Contact Name: Sarah Mufti

Address: 371 East Prescot Road, Dovecot, Liverpool L14 2DE

Telephone: 0151 280 1567


Website: www.imaginementalhealth.org.uk


Yes


Yes

Capacity: 14 people

Eligibility Criteria: Adults with mental health problems

Exclusions: Children and adults who do not have a mental health problem

Referral Routes: Via Community Mental Health Teams ,GP’s, Self referrals and housing associations

Duration: 2 years

Description:

Floating Support Service for people who live in their own homes, supporting them to successfully maintain their current or future accommodation. Support is given around income maximisation, benefits, and debt management; seeking other accommodation, help with starting accommodation, enhancing self care and living skills and signposting to appropriate services.


http://www.imaginementalhealth.org.uk/

Page 41 of 86

J

K

Name: Kinloch Close Sheltered Scheme

Service ID: 5

Location: Halewood




Telephone: 0845 140 2020




Yes


Yes

Capacity: 36

Eligibility Criteria: People age over 55



Duration: Long Term

Description: Sheltered Housing for the over 55 that may have a support need.



Page 42 of 86

Name: Knowsley Community Partners

Service ID: Various


Provider: Knowsley Metropolitan Borough Council

Contact Name: Jill Locket

Address: New Hutte Neighbourhood Centre, Lichfield Road, Halewood, L26 1TT

Telephone: 0151 443 2060


Website: None available


Yes


No


Eligibility Criteria: Eligibility is determined via social work assessment and fair access to care legislation

Exclusions: The service is specifically designed and registered with the Care Quality Commission to support individuals who have a learning and/or physical disability

Referral Routes: Via learning/physical disability care management teams

Duration: Dependent on individual needs, circumstances and suitable matching

Description:

Knowsley Community Partnership Scheme is a shared lives (Adult Placement) scheme which provides flexible packages of support to individuals who have a learning/physical disability. The scheme achieves this by assessing and approving Adult Placement Carers who provide support to individuals from their own homes. Support is provided across 4 service options

1. Long term support – Individuals lives with and is part of the Adult Placement Carers life 24 hours per day 7 days per week.

2. Respite / short break support – Individuals live at home but spend periods of time staying with approved Adult Placement Carers within their homes.

3. Sessional support – Support is provided from the homes of Adult Placement Carers but no overnight stay is involved and support can be within the community to access social or leisure activities.

4. Group support – Adult Placement Carers support groups of individuals to maintain and develop friendships and to access activities of their choice.


Page 43 of 86

Name: Knowsley Access Team

Service ID: N/A



Contact Name: Bev Hughes

Address: Contact Centre, Municipal Buildings, Cherryfield Drive, Liverpool, L32 1TX

Telephone: 0151 443 2600


Website: Not available


No


No

Capacity: Na

Eligibility Criteria: Referrals are taken for all adults over 18 years for social care management teams and occupational therapy

Exclusions: Referrals are taken for children in relation to occupational therapy and hearing impaired. Referrals are not taken for mental health. Referrals are also taken for children in relation to transition.

Referral Routes: Telephone, letter, email and internet

Duration:

Description:

The service provides information and signposting to all potential users of social care services, supports people with self assessment of access low level and preventative services. The service provides access to care management services in appropriate cases to meet urgent needs, or initiate information gathering and arrange a visit from a care management professional to complete an assisted assessment to determine eligibility for services.


Page 44 of 86

Name: Knowsley Housing Options Team

Service ID: Na


Provider: New Charter

Contact Name: Maureen Ashcroft

Address: River Alt Resource Centre

Telephone: 0800 694 0280


Website: tbc


Yes


Yes


Eligibility Criteria: Homeless or threatened with homeless

Exclusions: None

Referral Routes: Direct on freephone 0800 694 0280

Duration: 24 hour service

Description:

Housing Options Service is available to people who are homeless or threatened with homeless. This service will explore what options are available to you to solve your housing problem and prevent your homelessness.

Page 45 of 86

L

Name:

Lifeways Learning Disability Supported

Living

Service ID: 297

Location: Knowsley

Provider: Lifeways Community Care

Contact Name: Marg Edwards

Address:

2 Balfour Court Off Hough Lane Leyland PR25 2TD

Telephone: 01772 452385


Website: www.lifeways.co.uk


Yes


No


Eligibility Criteria: People with learning disabilities aged over 18 years old

Exclusions: None

Referral Routes: Through Social Services and self referrals

Duration: Long or short term

Description: Supported living service, supporting service users with mental health issues, learning disability and acquired brain injury, we are flexible to service user requirements


http://www.lifeways.co.uk/

Page 46 of 86

Name: Lyme Close Sheltered Scheme

Service ID: 66

Location: Huyton



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 32


Exclusions:


Duration: Long term

Description:




Page 47 of 86

M

Name:

Making Space Accommodation Based

Services

Service ID: 11


Provider: Making Space

Contact Name: Kim Smith

Address: 14, Bluebell Lane, Huyton, Liverpool. L36 7YH

Telephone: 07843268104


Website: www.makingspace.co.uk


Yes


No

Capacity: 32 people

Eligibility Criteria: People with Mental health problems aged 18 - 65 living in the Knowsley area who require accommodation & support to maintain their tenancy.

Exclusions: No specific exclusions. Decided on a case by case basis

Referral Routes: We accept all referral routes, including self referrals

Duration:

The duration of support will be short term and not exceed 2 years. The support will typically last for an average of around 12 months although the actual length of support will reflect the assessed need of the service user.

Description:

The service provides support in an accommodation based setting. The aim of the service is to reduce homelessness for people with mental health problems or a history of poor mental illness. This is achieved by supporting people with a mental health problem or a history of poor mental health to:

Access appropriate accommodation to meet their needs

Develop the independent living skills the need to sustain their accommodation

Access primary and secondary health services to maintain their optimum level of physical and mental wellbeing

Have economic wellbeing through paid employment as well as access to appropriate welfare benefits

Make a positive contribution to their community


http://www.makingspace.co.uk/

Page 48 of 86

Name: Making Space Floating Support Services

Service ID: 226


Provider: Making Space

Contact Name: Kim Smith

Address: 14, Bluebell Lane, Huyton, Liverpool. L36 7YH

Telephone: 07843268104


Website: www.makingspace.co.uk


Yes


No

Capacity: 18 people


People with Mental health problems aged 18 - 65 living in the Knowsley area who require accommodation & support to maintain their tenancy.

Exclusions: No specific exclusions. Decided on a case by case basis

Referral Routes: We accept all referral routes, including self referrals

Duration:

The duration of support will be short term and not exceed 2 years. The support will typically last for an average of around 12 months although the actual length of support will reflect the assessed need of the service user.

Description:

The service provides floating support to people who have their own home (rented or owner occupied). The aim of the service is to reduce homelessness for people with mental health problems or a history of poor mental illness. This is achieved by supporting people with a mental health problem or a history of poor mental health to:

Access appropriate accommodation to meet their needs

Develop the independent living skills the need to sustain their accommodation

Access primary and secondary health services to maintain their optimum level of physical and mental wellbeing

Have economic wellbeing through paid employment as well as access to appropriate welfare benefits

Make a positive contribution to their community


http://www.makingspace.co.uk/

Page 49 of 86

Name: Marshfield Court Sheltered Scheme

Service ID: 39

Location: Knowsley

Provider: Riverside


Address: St Helens Neighbourhood Office, Century House, Hardshaw Street, St Helens. WA10 1QU

Telephone: 01744 746 510




Yes


No

Capacity: 48

Eligibility Criteria: Older People and Vulnerable People with Support Needs

Exclusions: No Specific exclusions: decided on a case by case basis

Referral Routes:

Self Referral Social Services Department Housing Departments Health Other agencies

Duration: Long Term

Description:

We provide an accommodation based service with on site scheme manager. We will provide a housing related support service designed to support individuals to maintain and develop maximum levels of independence within their accommodation and in their community, or sustain their capacity to do so. Our aim is to enable older people to enjoy independent, active and healthy lifestyle in a safe environment in their community.



Page 50 of 86

Name: Marsden Gardens Extra Care Scheme

Service ID:

Location: Huyton


Contact Name: Michelle Duvall

Address: Wetherby Court, Huyton, l36 3WH

Telephone: 0151 443 0318

Email: Michelle.duval.c-i-c.co.uk

Website: None available


Yes


No

Capacity: 23



Referral Routes: Via care manager

Duration: Long Term

Description: Accommodation based service for older and vulnerable people with high support needs. The service has a community room which is used for social activities.

Page 51 of 86

Name: Mencap Learning Disability Services

Service ID: 49

Location: Knowsley

Provider: Mencap

Contact Name: Dave Stanhope

Address: Essex House, Bridle Rd, Merseyside, L30 4UE

Telephone: 0151 530 2150


Website: www.mencap.co.uk


Yes


No

Capacity: 7

Eligibility Criteria: Learning Disability

Exclusions:

Referral Routes: Through social services / supporting people

Duration: Long term

Description: Support to adults with learning disabilities both accommodation based and floating support


http://www.mencap.co.uk/

Page 52 of 86

Name:

Merseyside Accommodation Project –

Supported Lodgings

Service ID: 42

Location: Knowsley

Provider: Local Solutions

Contact Name: Debbie Cooke

Address: MAP, Nutgrove Villa, Griffiths Road, Huyton, Knowsley, L36 6NA

Telephone: 0151 443 3895 / 3896


Website: www.localsolutions.org.uk


Yes


No

Capacity: 20

Eligibility Criteria: Young, single, homeless individuals aged 16 -17, who are deemed too vulnerable for independent living, and who require support in gaining life skills necessary for independent living.

Exclusions:

MAP cannot accept pregnant young women, individuals with chaotic drug / alcohol misuse problems, those with a history of violent behaviour or persistent offending behaviour due to potential risk factors; however every referral is assessed on an individual basis. MAP welcomes any agency risk assessment or risk management plans that would contribute to effective risk assessment to avoid excluding individuals.

Referral Routes: Self-referral, referral through social services, housing department, other agencies i.e. Connexions, schools and colleges.

Duration: Up to two years

Description:

Supported lodging: Young people are offered accommodation within householder’s homes. In addition householders will offer support and guidance in life-skills development. A MAP Support Coordinator will be assigned to work with each Young Person on their independence.


http://www.localsolutions.org.uk/

Page 53 of 86

Name:

Merseyside Accommodation Project –

Mediation Services

Service ID: 10

Location: Knowsley

Provider: Local Solutions

Contact Name: Debbie Cooke

Address: MAP, Nutgrove Villa, Griffiths Road, Huyton, Knowsley, L36 6NA

Telephone: 0151 443 3895 / 3896


Website: www.localsolutions.org.uk


Yes


No

Capacity: 6


Young people aged 16 to 17 years old who are homeless or at risk of becoming homeless as due to conflict with their family. These people may live with immediate family (such as mum and / or dad) or extended family (such as aunties, uncles and grandparents).

Exclusions:

Referral Routes: Self-referral, referral through social services, housing department, other agencies i.e. Connexions, schools and colleges.

Duration: Very short stay, typically a few weeks

Description:

The service provides a suitably trained mediator to mediate between the young person and the family. The mediators act as ‘facilitators’ to listen and assist young people and their family to engage in constructive discussion with a view to finding a mutually acceptable outcome. Staff will talk through the young person’s issues and alternatives to look at what can be done to resolve the situation with the parent/family. If returning to the home is not an option for the young person staff will discuss other housing alternatives with the young person. This will include looking at what they need to do in order to apply to supported accommodation. Staff also provides information on benefits and training organisations to young people at these times.


http://www.localsolutions.org.uk/

Page 54 of 86

Name: Millview Sheltered Scheme

Service ID: 3

Location: Liverpool




Telephone: 0845 140 2020




Yes


Yes

Capacity: 44




Duration: Long Term

Description: Sheltered Housing for the over 55 that may have a support need



Page 55 of 86

Name: Milton Avenue Sheltered Scheme

Service ID: 61

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 45


Exclusions:


Duration: Long term

Description:




Page 56 of 86

Name: Mortgage Rescue Scheme (Knowsley)

Service ID: Housing Options Service

Location: Knowsley wide

Provider: New Charter

Contact Name: Eileen Goodwin

Address: River Alt Resource Centre

Telephone: 0800 694 0280


Website:


No


No

Capacity: Limited to funding

Eligibility Criteria: Yes

Exclusions: Yes

Referral Routes: Housing options service

Duration: April 2011

Description: Mortgage Rescue Service

Page 57 of 86

Name: Moss Street Sheltered Scheme

Service ID: 107

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 53


Exclusions:


Duration: Long term

Description:




Page 58 of 86

N

Name: Network of Supported Tenancies

Service ID: 125 – Kirkby 128 – Huyton 218 – Halewood

Location: Borough wide including sites in Kirkby, Halewood and Huyton


Contact Name: Jan Peet Supported Living Manager

Address: The Supported Living Service c/o New Hutte Neighbourhood Centre, Lichfield Rd., Halewood. L26 1TT

Telephone: 0151 443 2049


Website:


Yes


No

Capacity: 42

Eligibility Criteria: Adults with a learning disability referred via the Learning Disability Care Management Team

Exclusions: N/A

Referral Routes: All referrals are taken via the Learning Disability Care Management Team. Referrals to the team can be made via Knowsley Access Team on 0151 443 2600.

Duration: Long term

Description:

The service supports adults with a learning disability to live as independently as possible in their own homes. Generally the people supported have a tenancy with a social landlord e.g. Arena, The Villages, English Churches, KHT. The largest number of people sharing a house is 3. The level of support provided varies in line with the needs of the person. This ranges from sessional support of under 10 hours per week up to 24/7 support including a waking night arrangement. A number of people are supported via a sleep-in arrangement. The type of support includes housing related support, practical support including assistance with financial affairs, domestic needs, personal care and emotional support.

Page 59 of 86

Name:

North Mersey Tenancy Support Service

(Probation)

Service ID: 228


Provider: Homegroup Ltd (Stonham)

Contact Name: Donna Foley

Address: Space Solutions Business Centre, Sefton Lane Industrial Estate, Maghull, Merseyside, L31 8BX

Telephone: 0151 2851824


Website: www.homegroup.org.uk


Yes


No

Capacity: 22


A person shall be entitled to access the support service and shall therefore constitute a qualifying person for the purposes of this agreement, if they comply with each of the following criteria.

- A Knowsley resident aged 18 years or older - An offender or a person at risk of offending (including

people who are subject to current probation order or licence)

- Assessed to be at risk of losing their tenancy if unsupported

- Assessed as benefiting from the support service

Exclusions: N/A

Referral Routes:

Referrals to the service can be received from: - Accommodation Unit of Merseyside Probation - The Police - Knowsley Supporting People Team - Knowsley Homelessness Prevention Team - Knowsley High Priority Resettlement Panel

Duration: Maximum of 2 year

Description: Provide floating support to offenders or at risk of offending in Knowsley


http://www.homegroup.org.uk/

Page 60 of 86

O

Name: Octavia Court

Service ID: 16

Location: Huyton

Provider: SHAP Ltd



Telephone: 01744 736 750




Yes


No

Capacity: 17 units



Referral Routes:




Page 61 of 86

Name: Oliver Lyme Close Sheltered Scheme

Service ID: 41

Location: Knowsley

Provider: Riverside



Telephone: 01744 746 510




Yes


No

Capacity: 24



Referral Routes:


Duration: Long Term

Description:




Page 62 of 86

P

Name: Page Moss Lane Sheltered Scheme

Service ID: 52

Location: Huyton

Provider: Contour Housing

Contact Name: Gill Long

Address:

Contour House Quay Plaza 2 1st Floor Lowry Hall Salford Quays M50 3AH

Telephone: 0345 6021120


Website: www.contourhousing.co.uk


Yes


Yes

Capacity: 12


Exclusions: None

Referral Routes: Direct

Duration: Open ended tenancy

Description: 12 ground floor and 1st floor flats with communal garden and car parking

Page 63 of 86

Name: Park Close Sheltered Scheme

Service ID: 111

Location: Kirkby



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 20


Exclusions:


Duration: Long term

Description:




Page 64 of 86

Name: Park Court

Service ID: 120

Location: Kirkby




Telephone: 0845 140 2020




Yes


Yes

Capacity: 24




Duration: Long Term

Description: Sheltered Housing for the over 55 that may have a support need



Page 65 of 86

Name: People Can (Formally NOVAS)

Service ID: 637

Location: Knowsley

Provider: People Can

Contact Name: Catherine Bullock

Address: 41 – 51 Greenland Street Liverpool L1 0BS

Telephone: 0151 706 6939


Website: www.novasscarman.org


Yes


No

Capacity: 16

Eligibility Criteria: Offenders at risk of re-offending

Exclusions: None

Referral Routes: Via Merseyside Probation Trust


Description: Floating Support Service


http://www.novasscarman.org/

Page 66 of 86

Name: PSS Rehabilitation Service

Service ID: NA

Location: Liverpool

Provider: Personal Services Society

Contact Name: Sandra Clarke

Address: 18 Seel Street Liverpool L1 4BE

Telephone: 0151 702 5555


Website: http@//pss.org.uk


No


NO

Capacity: 32

Eligibility Criteria: Learning Disabilities,, Mental Health & Domiciliary

Exclusions: Drug and Alcohol misuse

Referral Routes: Direct, Social Workers and Community Psychiatric Nurse

Duration: Home for life

Description: Provide 24/7 support for people in own tenancy, domiciliary care. Small group homes registered with CQC

Page 67 of 86

Q

R

Name: Ribblers Court Sheltered Scheme

Service ID: 249

Location: Knowsley

Provider: Riverside



Telephone: 01744 746 510




Yes


No

Capacity: 16



Referral Routes:


Duration: Long Term

Description:




Page 68 of 86

Name: Ross House Resettlement Centre

Service ID: 250

Location: Knowsley

Provider: KDVSS

Contact Name: Lesley Harrison

Address:

First Step Centre Peatwood Avenue Kirkby L32 7PR

Telephone: 0151 548 3333


Website: www.kdvss.org.uk


Yes


Yes

Capacity: 11 females

Eligibility Criteria: Woman and their children escaping domestic abuse

Exclusions:

Those with alcohol and or substance misuse issues who are actively using and unwilling to engage with support services. Those with severe mental health issues who require additional intensive support around this issue.

Referral Routes: Open referral system through other supporting agencies or self referral.

Duration: Average 3-6 months

Description:

The service is accommodation based with an additional resettlement service to support woman moving out of refuge but remaining within the Knowsley area.


http://www.kdvss.org.uk/

Page 69 of 86

Name: Ross House Floating Support

Service ID: 250

Location: Knowsley

Provider: KDVSS

Contact Name: Lesley Harrison

Address:

First Step Centre Peatwood Avenue Kirkby L32 7PR

Telephone: 0151 548 3333


Website: www.kdvss.org.uk


Yes


No

Capacity: 2 people

Eligibility Criteria: Knowsley resident suffering from domestic violence

Exclusions:

Referral Routes: First Step

Duration: Depending on circumstances

Description:

The Floating Support scheme will provide services to people who have experienced domestic violence and will provide varying levels of support dependant on individual need. The intention is to provide a support service that empowers victim/survivors and will help in setting up or maintaining their home.


http://www.kdvss.org.uk/

Page 70 of 86

S

Name: Sahir House

Service ID:

Location: Dale Street Liverpool City Centre (with outreach services across Merseyside)

Provider: Sahir House

Contact Name: Antouman Mbowe

Address: 2nd Floor, 151 Dale Street, Liverpool L2 2AH

Telephone: 0151 237 3989


Website: www.sahir.uk.com


Yes


Yes

Capacity: 1-2

Eligibility Criteria: People living with or affected by HIV

Exclusions:

Referral Routes: May be through GU clinic, hospital, social services, 3rd sector providers or self referral

Duration: One year rolling contracts

Description: Floating Support service helping people living with HIV to do so more independently

http://www.sahir.uk.com/

Page 71 of 86

Name: Saunders Avenue Sheltered Scheme

Service ID: 58

Location: Prescot



Address: Page Moss Housing Office 603 Princess Drive, Page Moss, Merseyside L14 9ND

Telephone: 0151 290 7433




Yes


Yes

Capacity: 28


Exclusions:


Duration: Long term

Description:




Page 72 of 86

Name: SHAP Substance Misuse Floating Support

Service ID: 400

Location: Knowsley

Provider: SHAP Ltd



Telephone: 01744 736 750




Yes


No

Capacity: 30 people

Eligibility Criteria: Knowsley residents aged 18 years or older who are at risk of homelessness due to problematic drug or alcohol misuse.


Referral Routes: Self referrals, drug & alcohol, fire service and surgeries


Description: The service provides floating support to people who misuse substances to help them sustain their tenancy.


Page 73 of 86

Name: Shelagh Delany House

Service ID: 010

Location: Knowsley

Provider: SHAP Ltd



Telephone: 01744 736 750




Yes


Yes

Capacity: 5

Eligibility Criteria: Young people aged 16 – 24 who are at risk of homelessness and require support to consider their future housing options.


Referral Routes: Direct access, self referral, via agencies such as the Housing Options Team, Social Services, Youth Offending Service, Connexions.

Duration: Very short stay, typically 2 to 4 weeks.

Description: Supported accommodation for young who are at risk of homelessness.


Page 74 of 86

Name: South Avenue Sheltered Scheme

Service ID: 59

Location: Prescot



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 49


Exclusions:


Duration: Long term

Description:




Page 75 of 86

Name: Substance Misuse & BBV Team

Service ID: 503



Contact Name: Brenda Ross

Address: Municipal Buildings, Cherryfield Drive Kirkby, L32 1TX

Telephone: Via Knowsley Customer Access Team on 0151 443 2600


Website: www.knowsley.gov.uk


Yes


No

Capacity: 30


A Knowsley resident aged 18 years or older who struggles to sustain their accommodation due to either:

problematic drug or alcohol misuse

blood borne virus

Exclusions: Under 18

Referral Routes: Via Knowsley Customer Access Team on 0151 443 2600


Description: Floating support for people who misuse substances and for people with blood borne viruses.

Page 76 of 86

T

Name: Tarbock Road Sheltered Scheme

Service ID: 67

Location: Huyton



Address: Page Moss Housing Office 603 Princess Drive Page Moss, Merseyside L14 9ND

Telephone: 0151 290 7433




Yes


Yes



Exclusions:


Duration: Long term

Description:




Page 77 of 86

Name: Tenants Extra Support Service

Service ID: 104


Provider: Villages Housing

Contact Name: Lyn Kelly

Address: 16 The Croft Stockbridge Village Knowsley L281NR

Telephone: 0151 480 1313


Website: www.villages.org.uk


Yes


No

Capacity: 140 cases

Eligibility Criteria: Tenants in danger of losing their tenancies

Exclusions: None

Referral Routes: By e-mail, telephone, fax or in person

Duration: Typically 6-9 months. Maximum of 2 years

Description: Generic floating support. The service also employs a specialist substance misuse worker to support people who struggle to sustain their tenancy due to alcohol or drug abuse.


http://www.villages.org.uk/

Page 78 of 86

Name: Tenancy Bond Scheme

Service ID: N/A

Location:

Provider: KMBC

Contact Name: Joanne Evans

Address: KHT Link Road, Huyton

Telephone: 0151 290 7194


Website: www.k-h-t.org.uk


No


No

Capacity:


Prospective tenant/s meets with tenancy bond criteria

18 years or over

Has a priority need *, and

Meet local connection criteria ** or

In occupation of overcrowded or under occupied property

Exclusions: N/A

Referral Routes: KHT

Duration:

Description:

http://www.k-h-t.org.uk/

Page 79 of 86

U

V

Name: Villages Housing Sheltered Scheme

Service ID: 129

Location: Stockbridge Village

Provider: Villages Housing Association

Contact Name: Lynn Kelly

Address: 16 The Croft, Stockbridge Village, L28 1NR

Telephone: 0151 480 1313


Website: [email protected]


Yes


Yes

Capacity: 68

Eligibility Criteria: Older people and vulnerable people with support needs


Referral Routes: Housing application form – over 55 years

Duration: Long term

Description:

Sheltered accommodation for older people and vulnerable people with support needs. The service provides a community alarm and a scheme manager who checks on clients daily. There is a community room attached to the scheme which is used for social activities.


Page 80 of 86

W

Name: Westhead Avenue Young People Scheme

Service ID: 213

Location: Kirkby

Provider: SHAP Ltd



Telephone: 01744 736 750




Yes


No


Eligibility Criteria: Knowsley residents aged 16 – 24 who are at risk of homelessness if unsupported.


Referral Routes: All agencies


Description: Supported accommodation for young people at risk of homelessness


Page 81 of 86

Name: Westwood Care & Support

Service ID: 241

Location: Halewood

Provider: Westwood Care & Support Ltd

Contact Name: Susan Wright/Matt Wright

Address: Weston House Cottage, Northend Lane, Halewood, Liverpool, L26 5QB

Telephone: 0151 487 5317


Website:


Yes


No

Capacity: 3

Eligibility Criteria: Learning disabilities and mental health

Exclusions: People without a learning disability or mental health problems under the age of 18 years old and over 65 years of age.

Referral Routes: Knowsley DWP Care Management Team

Duration: Long-term

Description: Accommodation based services with support


Page 82 of 86

Name: Whiston Young Person Scheme

Service ID: 17

Location: Whiston

Provider: SHAP Ltd



Telephone: 01744 736 750




Yes


No


Eligibility Criteria: Knowsley residents aged 16 – 24 years old who are at risk of homelessness if unsupported.


Referral Routes: Self referrals and other agencies


Description: Supported accommodation for young people at risk of homelessness.


Page 83 of 86

Name: Woolton Views Sheltered Scheme

Service ID: 116

Location: Halewood



Address:


Telephone: 0151 290 7433




Yes


Yes

Capacity: 47


Exclusions:


Duration: Long term

Description:




Page 84 of 86

X

Y

Name: Yates Court

Service ID: 10011

Location: Prescot


Contact Name: Jan Lee

Address: 2 Yates Court Prescot L34 1ND

Telephone: 0151 493 2040


Website: Non available


Yes


No

Capacity: 13 families

Eligibility Criteria: Homeless and in need of housing related support

Exclusions:

Referral Routes: Primarily via the Homelessness Prevention Service

Duration: 3 – 6 months but up to 2 years if necessary.

Description:

The support will include welfare benefits advice, debt advice, affordable warmth advice, assistance to move on to permanent accommodation. Other support will be via signposting to relevant agencies as required. On site surgeries provided by Health, Knowsley Works, Community Cooks and Surestart provide additional support to residents during their stay at Yates Court.

Page 85 of 86

Name: Young Parents Support Service

Service ID: 113


Provider: Supporting People/Knowsley MBC

Contact Name: Cathy Mushrow

Address:

Roughdale Court 24 Roughdale Avenue Southdene Kirkby L32 7QW

Telephone: 0151 443 4377

Email: [email protected] [email protected]

Website: Help4me


Yes


No

Capacity: 7

Eligibility Criteria: Single parents (male or female), Couples

Exclusions: Minimum 6 months pregnant or children over 8 years of age.

Referral Routes: Young People, Parents & Carers via Social Services, KHT, PCT, YWCA, Teenage Pregnancy, Self Referrals, KDVS

Duration: 6 – 9 months

Description:

Roughdale Court is supported accommodation which provides on site support 24 hours a day, 7 days a week, all year round. We provide support to young parent’s aged 16-22 years who are homeless and have a support need. The accommodation is a self-contained flat, with either one or two bedrooms, a kitchen, living room and bathroom. This is short term accommodation with a view to families moving on to independent living in the community.



Page 86 of 86

Name: Youth Enquiry Service (YES)

Service ID: 265


Provider: Centre 63

Contact Name: Cheryl Clarke/Jeane Lowe

Address: Old Hall Lane Kirkby Liverpool, L32 0SG

Telephone: 0151 549 1494


Website: www.centre63.co.uk


Yes


No

Capacity: 13

Eligibility Criteria: Vulnerable young people aged 16-25

Exclusions: Over 25’s

Referral Routes:

Self/direct Housing Connexions Knowsley Community College Social Services Teenage Pregnancy Health Services Youth Offending

Duration: 3 months initially up to 2 years

Description:

We offer free and confidential housing advice and support. We provide a floating support service under our Tenancy Support Programme which provides:

An individual support plan to suit the client

Support with budgeting, benefit/welfare advice, employment/training, independent living skills, communication and advocacy.

Regular home visits

One to one support Plus our service offers:

Practical support

In house training

Z

Documents

Supported Living Service Directory - Knowsley Council Supported Living Service Directo… · What is supported living? Supported living describes a range of services to help people