SupportabilityWhitepaperVATSelltoBilltoShipNAV2013

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About the Author

Author: Vanessa Garca

Bio: Vanessa is Escalation Engineer with the CSS EMEA Microsoft Dynamics NAV group

based in Madrid, Spain with 10 years of Microsoft Dynamics NAV experience.

Vanessa started her career in the old Navision company and she was part of the

Development team for 5 years. Now she is working in the Support side. In addition,

she was working in a Microsoft Dynamics NAV partner as Microsoft Dynamics NAV

consultant.


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Table of Contents

SUMMARY ............................................................................................................................................................. 1

Contents ................................................................................................................................................................ 1

1. VAT BILL-TO, SELL-TO AND SHIP-TO FUNCTIONALITY ..................................................................................... 2

2. OBJECTS INVOLVED IN THIS FUNCTIONALITY ................................................................................................. 3

3. SETUP ............................................................................................................................................................ 4

4. BASIC FUNCTIONALITY ....................................................................................................................................... 5

Sell-to Customer No. / Bill-to Customer No. ..................................................................................................... 5

Buy-from Vendor No. / Pay-to Vendor No. ....................................................................................................... 5

Bill-to/Sell-to VAT Calc. Functionality ............................................................................................................... 6

Ship-to Address and Ship-to Code Functionality ............................................................................................. 17

Order Addresses and Order Address Code Functionality ............................................................................... 20

5. ENHANCEMENTS IN THE VAT BILL-TO, SELL-TO, SHIP-TO FUNCTIONALITY SINCE MICROSOFT DYNAMICS NAV

2009 ..................................................................................................................................................................... 23

W1:THE VATENTRY IS CREATED INCORRECTLY WHEN YOU POST A SALES ORDER BY USING SELL-TO/BUY-FROM NO.AS THE BILL-

TO/SELL-TO VATCALC.VALUE IN THE GENERAL LEDGER SETUP DIALOG BOX .................................................................... 24

Description of the Issue: ................................................................................................................................. 24

Steps to Repro: ................................................................................................................................................ 24

Solution: .......................................................................................................................................................... 29

W1:THE BILL-TO CUSTOMER NO.FIELD IS EMPTY IN A POSTED PAYMENT INVOICE OF A SALES ORDER................................... 30


Steps to Repro: ................................................................................................................................................ 30

Solution: .......................................................................................................................................................... 32

W1:THE SHIP-TO CODE FIELD IS EMPTY UNEXPECTEDLY AFTER YOU RUN THE GET SALES FUNCTION FOR A SPECIAL ORDER IN A

SPECIAL PURCHASE ORDER ..................................................................................................................................... 33

Steps to Repro: ................................................................................................................................................ 33

Solution: .......................................................................................................................................................... 34

W1:THE "SHIP-TO ADDRESS DOES NOT EXIST"ERROR MESSAGE WHEN YOU POST A SALES INVOICE FOR A CUSTOMER WHO HAS

MULTIPLE SHIP-TO ADDRESS AND BILL-TO ADDRESS IN MICROSOFT DYNAMICS NAV2009 ................................................. 35

Steps to Repro: ................................................................................................................................................ 35

Solution: .......................................................................................................................................................... 36

DE:THE VATENTRY IS CREATED INCORRECTLY WHEN YOU POST A SALES ORDER BY USING SELL-TO/BUY-FROM NO.AS THE BILL-

TO/SELL-TO VATCALC.VALUE IN THE GENERAL LEDGER SETUP DIALOG BOX IN THE GERMAN VERSION.................................. 37


Steps to Repro: ................................................................................................................................................ 37

Solution: .......................................................................................................................................................... 38

DK:ASALES ORDER IN WHICH THE SELL-TO CUSTOMER IS FROM SWEDEN AND THE BILL-TO CUSTOMER IS FROM NORWAY IS NOT

REPORTED IN THE VAT-VIESDECLARATION TAX AUTH.REPORT (19)IN THE DANISH VERSION............................................. 39Description of the Issue: ................................................................................................................................. 39

Steps to Repro: ................................................................................................................................................ 39

Solution: .......................................................................................................................................................... 40

UK:THE VATENTRY IS CREATED INCORRECTLY WHEN YOU POST A SALES ORDER BY USING SELL-TO/BUY-FROM NO.AS THE BILL-

TO/SELL-TO VATCALC.VALUE IN THE GENERAL LEDGER SETUP DIALOG BOX IN THE UKVERSION ......................................... 41


Steps to Repro: ................................................................................................................................................ 41


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Solution: .......................................................................................................................................................... 42

6. KNOWN ISSUES AND LIMITATIONS .................................................................................................................. 43

7. CONCLUSION ................................................................................................................................................... 44


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REVIEW V1.0 Microsoft Dynamics NAV 2013

Microsoft

Microsoft Confidential 1

SummaryThis white paper for VAT Bill-to, Sell-to and Ship-toexplains the basic functionality and

the known issues and limitations of the functionality from a supportability point of view.

Contents

The following content will be included in the white paper:

1. VAT Bill-to, Sell-to & Ship-to functionalityUnderstand what this functionality is about.

2. Objects involved in this functionalityLearn which objects in Dynamics NAV 2013 interact with this functionality.

3.

SetupUnderstand how to setup this functionality.

4. Basic FunctionalityUnderstand the basic processes involved in this functionality.

5. Enhancements in the VAT Bill-to, Sell-to & Ship-to functionality sinceMicrosoft Dynamics NAV 2009

Learn about all the enhancements that have been implemented in Microsoft

Dynamics NAV 2013 since Microsoft Dynamics NAV2009.

6. Known issues and LimitationsLearn about the known issues and limitations of this functionality.

7. ConclusionSummary of the things leant and purpose.


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VAT Bill-to, Sell-to and Ship-to Supportability White Paper REVIEW V1.0

2 2012 Microsoft Corporation. All rights reserved.

1.VAT Bill-to, Sell-to and Ship-to FunctionalityThis functionality gives the user the possibility to indicate where the VAT Bus. Posting

Groupcode is copied from, depending on the option selected in setup for the Bill-to/Sell-to

VAT Calc. field. This functionality will apply for Sales and Purchase documents.

In addition, we will see the possibilities that Microsoft Dynamics NAV 2013 gives to the user

in terms of Shipment Addressesfor Sales Documents and Order Addressesfor Purchase

Documents.


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2.Objects Involved in this FunctionalityThe following objects are present in Microsoft Dynamics NAV 2013 and will be available for

this VAT Bill-to, Sell-to & Ship-to functionality.

Figure 1: Objects Present in Microsoft Dynamics NAV 2013 and Available for this VAT Bill-to, Sell-to & Ship-to

Functionality


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3.SetupThe following setup is available for VAT Bill-to/Sell-to functionality in Microsoft Dynamics

NAV 2013:

Go to Departments, clickAdministration, click Financial Management, click Financeandthen select General Ledger Setupunder Tasks.

Figure 2: General Ledger Setup

We will find the field: Bill-to/Sell-to VAT Calc.and the two options:

Bill-to/Pay-to No Sell-to/Buy-from No

The user can set it up as they need, and depending on the conditions, the VAT Bus. Posting

Groupwill be copied from one or another place in the application. No other VAT relatedinformation is handled in the international version.

Important:From Customer& Vendor Page, for Shipment and Order Addresses functionality, the

user can set up alternative Ship-toand Order Addresses, but this has no impact on any

VAT related information.


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4. Basic Functionality

Sell-to Customer No. / Bill-to Customer No.All Sales headers contain two Customer numbers:

1. Sell-to Customer No.: Indicates which Customer you will ship the items to. It can befound under the Generaltab in the Sales Documents.

2. Bill-to Customer No.: Indicates which Customer you will send the invoice to. It canbe found under the Invoicingtab in the Sales Documents.

If the user does not change it, the program will automatically enter the Sell-to Customer

number in the Bill-to Customer No. field, so that the invoice will be sent to the same

customer as the items.

If the Bill-to Customer No.field on the Customer Card contains a different customer

number, or the user changes it manually in the Sales Document, then the program will

retrieve the Bill-to customer number from that field.

Important:All customer-related information regarding invoicing,discounts,statisticsand so on will

refer to the customer who will receive the invoice (Bill-to Customer), not the one who

receives the items(Sell-to Customer).

Buy-from Vendor No. / Pay-to Vendor No.All Purchase headers contain two Vendor numbers:

1. Buy-from Vendor No.: Indicates who ships the order. It can be found under theGeneraltab in the Purchase Documents.

2. Pay-to Vendor No.: Indicates who invoices the order. It can be found under theInvoicing tab in the Purchase Documents.

If the user does not change it, then the program will automatically enter the vendor number

from this field in the Pay-to Vendor No.field on the purchase header, indicating that the

invoice has been sent from the same vendor as the items.

If the Pay-to Vendor No. field on the vendor card contains a different vendor number, or

the user changes it manually in the Purchase Document, then the program will retrieve the

vendor number from that field.

Important:All vendor-related information regarding invoicing, discounts,statisticsand so on will

refer to the vendor who sends the invoice (Pay-to Vendor), not the one who ships the

items(Buy-from Vendor).


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Bill-to/Sell-to VAT Calc. FunctionalityThe Bill-to/Sell-to VAT Calc.field will allow the user to change the behavior in the

application regarding this functionality depending on the option selected. Let us see how it

works:

The following table shows how this functionality works depending on the value the userselects in the setup for this Bill-to/Sell-to VAT Calc. field:

Table 1: How Bill-to/Sell-to VAT Calc. Functionality Works Depending on the Value Selected

Bill-to/Sell-to VAT Calc.

Bill-to/Pay-to No. Sell-to/Buy-from No.

"VAT Bus. Posting Group" is copied from

Sales

Invoices Bill-to Customer Sell-to Customer

Orders Bill-to Customer Sell-to Customer

Purchases Invoices Pay-to Vendor Buy-from Vendor

Orders Pay-to Vendor Buy-from Vendor

Now we will see an example in the application of each of the options to learn how it works.

When Bill-to/Pay-to No. Option Is Selected for Sales Invoices and Sales Orders

1. We go to General Ledger Setupand select the value Bill-to/Pay-to No.for the fieldBill-to/Sell-to VAT Calc.


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Figure 3: Bill-to/Sell-to VAT Calc. = Bill-to/Pay-to No.

2. We will use two Customers already created in the application:a. Customer 10000 The Cannon Group PLC

Note:The VAT Bus. Posting Groupfor this Customer is NATIONAL.


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Figure 4: VAT Bus. Posting Group = NATIONAL

b. Customer 20000 Selangorian Ltd.Note:

The VAT Bus. Posting Groupfor this Customer is EU.

Figure 5: VAT Bus. Posting Group = EU

3. A Sales Order is created for Customer 10000, but we change the Bill-to CustomerNo.to Customer 20000as follows:


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Figure 6: Bill-to Customer No. = 20000

Important:Several messages to the user will appear in order to change the information related to

discounts, statistics and invoicing from one Customer to the new one in Bill-to Customer

No.

4. After posting the Sales Order, a Posted Invoice is created for Customer 10000, towhom the items will be shipped to, but the Invoice will be sent to Customer 20000.

5. The VAT Entrieswill show that the VAT Bus. Posting Groupwas copied from Bill-to Customer (so EU), and not from the Sell-to Customer, was NATIONAL for

Customer 10000.

6. The Invoice will then apply the existent setup and conditions from the Bill-toCustomer.


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Note:The VAT Bus. Posting Groupfor this Customer is NATIONAL.

Figure 9: VAT Bus. Posting Group = NATIONAL

b. Vendor 20000 - AR Day Property ManagementNote:

The VAT Bus. Posting Groupfor this Customer is EU.

Figure 10: VAT Bus. Posting Group = EU


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3. A Purchase Order is created for Vendor 10000, but we change the Pay-to VendorNo.to Vendor 20000as follows:

Figure 11: Pay-to Vendor No. = 20000

Important:Several messages to the user will appear in order to change the information related to

discounts, statistics and invoicing from one Vendor to the new one in Pay-to Vendor No.

4. After posting the Purchase Order, a Posted Purch.Invoice is created for Vendor10000, who will ship the order, but then the Customer 20000 will be the one

Invoicing the order.

5. The VAT Entrieswill show that the VAT Bus. Posting Groupwas copied from Pay-to Vendor(so EU), and not from the Buy-from Vendor No., which was NATIONAL for

Vendor 10000.

6. The Invoice will then apply the existent setup and conditions from the Pay-toVendor.


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Figure 12: VAT Entries

Important:The same steps will apply for other Purchase Documents, so the VAT Bus. Posting Group

will be copied from the Pay-to Vendor.

When Sell-to/Buy-from No. Option Is Selected for Sales Invoices and Sales

Orders

1. We go to General Ledger Setupand se select the value Sell-to/Buy-from No.forthe Bill-to/Sell-to VAT Calc.field.

Figure 13: Bill-to/Sell-to VAT Calc. = Sell-to/Buy-from No.

Note:The two existent Customers already created in the application will be used again:

Customer 10000The Cannon Group PLC:o NATIONAL- VAT Bus Posting Group

Customer 20000Selangorian Ltd:o EU- VAT Bus Posting Group

2. A Sales Order is created for Customer 10000, but we change again the Bill-toCustomer No.to Customer 20000as follows:


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3. After posting the Sales Order, we will get a Posted Sales Order.4. Even although we changed the Bill-to Customer No.to Customer 20000, the VAT

Bus. Posting Groupwill remain for Sell-to Customer 10000 (NATIONAL), because

we selected the Sell-to/Buy-from No.option for the Bill-to/Sell-to VAT Calc. fieldin the General Ledger Setup.


Important: The same steps will apply for other Sales Documents, so the VAT Bus. Posting Groupwillbe copied from the Sell-to Customer.


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When Sell-to/Buy-from No. Option Is Selected for Purchase Invoices and

Purchase Orders

1. We go to General Ledger Setupand select the value Sell-to/Buy-from No.for theBill-to/Sell-to VAT Calc.field.

Figure 16: Bill-to/Sell-to VAT Calc. = Sell-to/Buy-from No.

Note:The two existent Vendors already created in the application will be used again:

Vendor 10000London Postmaster:o NATIONAL- VAT Bus Posting Group

Vendor 20000 - AR Day Property Management:o EU- VAT Bus Posting Group

2. A Purchase Order is created for Vendor 10000, but we change the Pay-to VendorNo.again to Vendor 20000as follows:


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Figure 17: Pay-to Vendor No. = 20000

3. After posting the Purchase Order, we will get a Posted Purchase Order.4. Although we changed the Pay-to Vendor No.to Vendor 20000, the VAT Bus.

Posting Groupwill remain for Buy-from Vendor 10000(NATIONAL), because weselected the Sell-to/Buy-from No. option for Bill-to/Sell-to VAT Calc.field in theGeneral Ledger Setup.


Important:The same steps will apply for other Purchase documents, so the VAT Bus. Posting Group

will be copied from the Buy-from Vendor.

Important:Please remember that no other VAT related information is handledwhen changing the

setup in Table 98General Ledger Setup, in the international version (VAT Registration

No., VAT Country Code, General Business Posting Group, etc)


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Ship-to Address and Ship-to Code FunctionalityThe user will have the possibility to choose among alternative shipping addressesin

Sales Orders, Quotes, Invoices and Credit Memos. This is because the customer can order

items and they are not always shipped to the same address on the invoice.

Every Customer will have a default associated Ship-to Addressin the Generaltab of theCustomer Page. This is the Customers official Shipping Address.

The user can add a new alternative Shipping Addresses from the Customer Page, by

selecting the Navigatetab on the ribbon and then clicking Ship-to Addresses.

Figure 19: Ship-to Addresses

Figure 20: Ship-to Address List

If required, the user can change the default Ship-to Address by modifying the value in the

Ship-to Codein the header of the document, which will determine the address that will be

used.


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Important:Please remember that changing the Ship-to Codein Microsoft Dynamics NAV 2013 has

no effect on any VAT related information, regardless if the Ship-to Address is a national

address or an address within a different EU Country.

Figure 21: Ship-to Code Field

The program then will replace all the Address fields on the Sales Document as follows:

The address linked to the Customer under shipping tabwill be replaced by thedetails present in the alternative Ship-to Address selected.

o The Ship-to information will then appear on printouts.


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For example, if we select DUDLEYas the Ship-to Codefor this Sales Order, which contains

the following Address details:

Figure 22: Ship-to Code = DUDLEY

We will see how the Address information under the Shipping tab associated to the Sell-to

Customer No.changes as follows with the Address details of DUDLEYShip-to Address.

Figure 23: Changes Reflected Under the Shipping Tab


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Order Addresses and Order Address Code FunctionalityThe user will have the possibility to choose among alternative order addressesin

Purchase Orders, Quotes, Invoices and Credit Memos. This is because the user can order

items and they are not always shipped from the address on the invoice.

Every Vendor will have a default associated Order Addressin Generaltab of the VendorPage. This is the Vendors official Order Address.

The user can add new alternative Order Addresses from the Vendor Page, by selecting the

Navigatetab on the ribbon and then clicking Order Addresses.

Figure 24: Order Addresses

Figure 25: Order Address List

If required, the user can change the default Order Address by modifying the value in the

Order Address Codefield in the header of the document, which will determine the address

that will be used.


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Figure 26: The Order Address Code Field

The program will then replace all the Address fields on the Purchase Document as follows:

The address linked to the vendor number in the Buy-from Vendor No. field isreplaced with the alternative address.

For example, if we select HOPEas the Order Address Codefor this Purchase Order, which

contains the following Address details:

Figure 27: Order Address Code = HOPE


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We will see how the Address under the Generaltab associated to the Buy-from Vendor No.

changes as follows with the Address details of HOPE Order Address.

Figure 28: Changes Reflected Under the General Tab

Important:Please remember that changing the Order Address Codein Dynamics NAV has no effect

on any VAT related information, regardless if the Order Address is a national address or

an address within a different EU Country.


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5. Enhancements in the VAT Bill-to, Sell-to, Ship-to

Functionality Since Microsoft Dynamics NAV 2009The following are the enhancements in the Intrastat functionality that has been

implemented in Microsoft Dynamics NAV 2013 since Microsoft Dynamics NAV 2009.

- W1:The VAT entry is created incorrectly when you post a sales order by using Sell-to/Buy-from No.as the Bill-to/Sell-to VAT Calc.value in the General Ledger Setup

dialog box.

- W1:The Bill-to Customer No.field is empty in a posted prepayment invoice of a salesorder in Microsoft Dynamics NAV.

- W1:The Ship-to Codefield is empty unexpectedly after you run the Get Sales functionfor a special order in a special purchase order.

- W1:The Ship-to address does not existerror message when you post a sales invoicefor a customer who has multiple ship-to address and bill-to address.

- DE:The VAT entry is created incorrectly when you post a sales order using Sell-to/Buy-from No.as the Bill-to/Sell-to VAT Calc.value in the General Ledger Setup

dialog box in the German version.

- DK:A Sales Order in which the Sell-to Customer is from Sweden and the Bill-toCustomer is from Norway, and is not reported in the VAT-VIES Declaration Tax Auth.

Report (19) in the Danish version.

- UK:The VAT entry is created incorrectly when you post a sales order using Sell-to/Buy-from No.as the Bill-to/Sell-to VAT Calc.value in the General Ledger Setup

dialog box in the UK version.

Let us check them one by one.


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W1: The VAT Entry Is Created Incorrectly when You Post

a Sales Order by Using Sell-to/Buy-from No. as the Bill-

to/Sell-to VAT Calc. Value in the General Ledger Setup

Dialog Box

Description of the Issue:Assume that you click Sell-to/Buy-from No.in the Bill-to/Sell-to VAT Calc. list in the

General Ledger Setup dialog box. When you post a sales order in which the Sell-to

customeris from Europe Union (EU) and the Bill-to customeris a NATIONAL customer, then

the information about the value-added tax (VAT) entry that is relevant for the VAT

reporting, especially the VAT VIES reporting, is not filled consistently. The information

about the VAT Country Code field and the information about the VAT Registration No. field

are always from the Bill-to customer.

Steps to Repro:1. Use a 2009 SP1database with VAT2010update installed.2. General Ledger Setup set Bill-to/Sell-to VAT Calculationto: Sell-to/Buy-from3. Create a new Customer:

No.: TEST1 Name:Test Norway Gen. Bus. Posting Group / VAT Bus. Posting Group / Customer Posting

Group:NATIONAL

Country/Region Code:NO


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Figure 29: TEST1 - Test Norway

4. Create a new Customer: No.:TEST2 Name:Test Sweden Gen. Bus. Posting Group / VAT Bus. Posting Group / Customer Posting

Group:EU

Country/Region Code: SE Bill-to Customer No.: TEST1 VAT Registration No.: SE123456789001


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Figure 30: TEST2 - TEST Sweden

5. Create a new Sales order: Sell-to Customer: TEST2 Posting date / Document date / Order Date: 20.10.2011 New line with Item: 1000, Quantity 2


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Figure 31: 1012 - TEST Sweden

6. Post (ship and invoice)7. The VAT Entry shows that EUwas used as VAT Bus Posting Group, from the Sell-to

Customer No. TEST2, although the Bill-to Customer No.was a NATIONALCustomer, because the option Sell-to/Buy-from No.was selected for the Bill-

to/Sell-to VAT Calc.field in the G/L Setup.


8. Start report 19, and filter by the relevant Posting Date: 01/01/14..31/12/14


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9. The line is reported in the list.

Figure 33: VAT - VIES Declaration Tax Auth

Note:This did not work in previous versions and the line was not shown in the report. It has

been fixed in Microsoft Dynamics NAV 2013.


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Solution:The following link provides the solution to this issue that was given to Microsoft Dynamics

NAV 2009 SP1 and R2 versions (with VAT2010 installed), and it is included already in

Microsoft Dynamics NAV 2013:

KB 2705249 - The VAT entry is created incorrectly when you post a sales order by using "Sell-to/Buy-from No." as the "Bill-to/Sell-to VAT Calc." value in the General Ledger Setup dialog

box in Microsoft Dynamics NAV 2009
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2705%2F249.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22bill%22+%2F%3E%3CTerm+Text%3D%22to%22+%2F%3E%3CTerm+Text%3D%22pay%22+%2F%3E%3CTerm+Text%3D%22No%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=16&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2705%2F249.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22bill%22+%2F%3E%3CTerm+Text%3D%22to%22+%2F%3E%3CTerm+Text%3D%22pay%22+%2F%3E%3CTerm+Text%3D%22No%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=16&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2705%2F249.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22bill%22+%2F%3E%3CTerm+Text%3D%22to%22+%2F%3E%3CTerm+Text%3D%22pay%22+%2F%3E%3CTerm+Text%3D%22No%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=16&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2705%2F249.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22bill%22+%2F%3E%3CTerm+Text%3D%22to%22+%2F%3E%3CTerm+Text%3D%22pay%22+%2F%3E%3CTerm+Text%3D%22No%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=16&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2705%2F249.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22bill%22+%2F%3E%3CTerm+Text%3D%22to%22+%2F%3E%3CTerm+Text%3D%22pay%22+%2F%3E%3CTerm+Text%3D%22No%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=16&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2705%2F249.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22bill%22+%2F%3E%3CTerm+Text%3D%22to%22+%2F%3E%3CTerm+Text%3D%22pay%22+%2F%3E%3CTerm+Text%3D%22No%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=16&sessionId=82676650791


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W1: The Bill-to Customer No. Field Is Empty in a Posted

Payment Invoice of a Sales Order

Description of the Issue:After posting a Prepayment Invoice for a Sales Order, the posted prepayment invoice is

missing the Bill-to Customer No. field. The field is empty.

Steps to Repro:1. Open Microsoft Dynamics NAV 2013.2. Create a new order for customer 10000.3. Define 50% Prepayment.4. Create a Sales Line:

o Item: 1000o Quantity:1

Figure 34: Sales Line creation page


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5. Post the prepayment Invoice. Actions / Post Prepayment Invoice

Figure 35: Post Prepayment Invoice

6. Check the posted document.7. In the Sales Line, the Bill-to Customer No.field is not empty.


Note:This was not working in the previous versions. It has been fixed in Microsoft Dynamics

NAV 2013.


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NAV 2009 SP1 and R2 versions and it is included already in Microsoft Dynamics NAV 2013:

KB 979066 - The "Bill-to Customer No." field is empty in a posted prepayment invoice of a sales

order in Microsoft Dynamics NAV
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F979%2F066.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22979066%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=35&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F979%2F066.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22979066%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=35&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F979%2F066.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22979066%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=35&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F979%2F066.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22979066%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=35&sessionId=82676650791


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Microsoft


W1: The Ship-to Code Field Is Empty Unexpectedly After

You Run the Get Sales Function for a Special Order in a

Special Purchase Order

After you run the Get Sales Orderfunction for a special order in a special purchase order in

Microsoft Dynamics NAV 2009, the Ship-to Codefield in the header of the special purchase

order is empty unexpectedly. This has been fixed in Microsoft Dynamics NAV 2013.

Steps to Repro:1. Open Microsoft Dynamics NAV 2013.2. Create two sales orders for Customer 1000, DUDLEYas Ship-to Code.

a. Open Purchase /Planning/Sales Orders.b. Create a new order for customer 10000.c. Open the Shippingtab and set DUDLEYas Ship-to Code.d. Insert a new line for item 1000, SPEC ORDERas purchasing code (must be

shown),and set Quantity to 1.

e. Repeat steps 2bto 2d.3. Create a Special Purchase Orderas follows:

a. Open Purchase/Planning/Purchase Orders.b. Create a new order for Vendor 10000.c. Open the Shippingtab, set Sell-to Customer No.as 10000, Ship-to

Code=DUDLEY

d. Click Order, click Special Order, and then click Get Sales Order.e. Select the first order created in step 2 and click OK.f. Click Order, clickSpecial Order, and then click Get Sales Order.g. Select the second order created in step 2 and click OK.

4. No error message is shown.5. Previously the following error appeared:

Ship-to Code must be DUDLEY in Purchase Header Document Type=Order,No.=X.


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KB 2604388 - The "Ship-to Code" field is empty unexpectedly after you run the Get Sales Order

function for a special order in a special purchase order in Microsoft Dynamics NAV 2009
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2604%2F388.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=39&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2604%2F388.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=39&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2604%2F388.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=39&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2604%2F388.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=39&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2604%2F388.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=39&sessionId=82676650791


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Microsoft


W1: The "Ship-to address does not exist" Error Message

When You Post a Sales Invoice for a Customer Who Has

Multiple Ship-to Address and Bill-to Address in

Microsoft Dynamics NAV 2009Assume that you have a customer who has multiple ship-to addresses. You create multiple

orders for customer by using different bill-to customers. In this situation, if you copy the

shipment linesinto a consolidated sales invoice when you post a sales invoice for the

customer, you receive the following error message:

"Ship-toaddress does not exist."

Steps to Repro:1. Open Microsoft Dynamics NAV 2013.2. Create the following two Sales Orders.3. Sales Order 1:

Header

a. Sell-to Customer No.: 10000b. Bill-to Customer No.: 10000c. Ship-to Code: DUDLEY

Line

a. Item No.: 1000b. Location Code: BLUEc. Quantity: 100d. Unit Price: $1.00e. Tax Group Code: NONTAXABLE

4. Post Sales Shipments (ship all Quantity)5. Sales Order 2:

Header

a. Sell-to Customer No.: 20000b. Bill-to Customer No.: 10000c. Ship-to Code: East Acton

Line


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a. Item No.: 1000b. Location Code: BLUEc. Quantity: 100d. Unit Price: $2.00e. Tax Group Code: NONTAXABLE

2. Post Sales Shipments (ship all Quantity)3. Create the following new Sales Invoice Header.

Header

a. Sell-to Customer No.: 10000b. Bill-to Customer No.: 10000c. Ship-to Code: PARK ROAD

4. To copy Shipment lines that were posted from Sales Order 1and Sales Order 2,click the Linetab, clickAction, click Functions, and then click Get Shipment

Lines.

5. Post Sales Invoice.6. No issues in Microsoft Dynamics NAV 2013. This issue has been fixed.7. Previous Result: The user gets the error:

"The Ship-to Address does not exist. Identification fields and values: Customer

No.=20000,Code=PARK ROAD"



KB 2588520 - "Ship-to address does not exist" error message when you post a sales invoice for

a customer who has multiple ship-to address and bill-to address in Microsoft Dynamics NAV

2009
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2588%2F520.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22SHIP%22+%2F%3E%3CTerm+Text%3D%22TO%22+%2F%3E%3CTerm+Text%3D%22nav%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=41&sessionId=82676650791


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Microsoft


DE: The VAT Entry Is Created Incorrectly When You Post



Dialog Box in the German Version

Description of the Issue:Assume that you click Sell-to/Buy-from No.in the Bill-to/Sell-to VAT Calc.list in the

General Ledger Setup dialog box in the German version. When you post a sales order in

which the Sell-to customeris from Europe Union (EU) and the Bill-to customeris a

NATIONALcustomer, the information about the value-added tax (VAT) entry that is

relevant for the VAT reporting, especially the VAT VIES reporting, is not filled consistently.

The information about the VAT Country Code field and the information about the VAT

Registration No. field are always from the Bill-to customer.

Steps to Repro:1. Open Microsoft Dynamics NAV 2013 DEversion.2. Go to G/L Setup.

a. Bill-to/Sell-to VAT Calc.= Sell-to/Buy-from No.3. Create a sales order for Customer 31669966.

a. VAT Registration No. = 852122584B75(from Sell-to Customer31669966)

b. VAT Country/Region Code = NL(from Sell-to Customer 31669966)c. Gen. Bus. Posting Group = EU(from Sell-to Customer 31669966)d. VAT Bus. Posting Group = EU(from Sell-to Customer 31669966)

4. Change Bill-to Customer No.from 31669966to 10000a. VAT Registration No. = 789456278(from Bill-to Customer 10000) !?b. VAT Country/Region Code = GB(from Bill-to Customer 10000

NATIONAL Customer) !?

c. Gen. Bus. Posting Group = NATIONAL(from Bill-to Customer 10000) !?d. VAT Bus. Posting Group = EU(from Sell-to Customer 31669966)

5. Add a line.a. Item 1000, Location Code = BLUE, Quantity = 1

6. Post


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7. On the posted invoice, you will find the values transferred from the Sales Order.a. VAT Registration No. = 789456278(from Bill-to Customer 10000)!?b. VAT Country/Region Code = (from Bill-to Customer 10000 NATIONAL

Customer) !?

c. Gen. Bus. Posting Group = NATIONAL(from Bill-to Customer 10000)!?d. VAT Bus. Posting Group = EU(from Sell-to Customer 31669966)

8. The important thing is the VAT Entry because this is used for the VAT Vies reportingand must contain consistent information.

9. Navigate to the VAT Entry and find the following information:a. Bill-to/Pay-to No. = 10000(seems to be okay aligned with the field name)b. VAT Registration No. = 852122584B75c. Country/Region Code = NLd. Gen. Bus. Posting Group = EUe. VAT Bus. Posting Group = EU

However, earlier, the values retrieved were not correct:

a. Bill-to/Pay-to No. = 10000(seems to be okay aligned with the field name)b. VAT Registration No. = 789456278(from Bill-to Customer 10000) !?c. Country/Region Code = GB(from Bill-to Customer 10000NATIONAL

Customer) !?

d. Gen. Bus. Posting Group = NATIONAL(from Bill-to Customer 10000)e. VAT Bus. Posting Group = EU(from Sell-to Customer 31669966)

This issue has been fixed in Microsoft Dynamics NAV 2013 DE version.


NAV 2009 SP1 and R2 versions, and it is included already in Microsoft Dynamics NAV 2013:

KB 2451354 - The VAT entry is created incorrectly when you post a sales order by using "Sell-

to/Buy-from No." as the "Bill-to/Sell-to VAT Calc." value in the General Ledger Setup dialog

box in the German version of Microsoft Dynamics NAV 2009 SP1
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2451%2F354.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=129&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2451%2F354.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=129&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2451%2F354.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=129&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2451%2F354.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=129&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2451%2F354.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=129&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2451%2F354.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=129&sessionId=182658693531


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Microsoft


DK: A Sales Order in Which the Sell-to Customer Is from

Sweden and the Bill-to Customer Is from Norway Is not

Reported in the VAT-VIES Declaration Tax Auth. Report

(19) in the Danish Version

Description of the Issue:After you post a Sales Order in which the Sell-To Customeris from Sweden, a Europe

Union (EU) country, and the Bill-To Customeris from Norway, a non-EU country, in the

Danish version of Microsoft Dynamics NAV 2009, the sales order is not reported in the VAT-

VIES Declaration Tax Authreport (19) as expected.

Steps to Repro:1. Open Microsoft Dynamics NAV 2013 DKversion.2. In the General Ledger Setup, set Bill-to/Sell-to VAT Calculation to: Sell-to/Buy-

from

3. Create a new Customer with the number: TEST1/ Name: Test Norwaya. Gen. Bus. Posting Group: UDLANDb. VAT Bus. Posting Group: UDLANDc. Customer Posting Group: UDLANDd. Country Code: NO

4. Create a new Customer with the number: TEST2/ Name: Test Swedena. Gen. Bus. Posting Group: EUb. VAT Bus. Posting Group: EUc. Customer Posting Group: EUd. Country Code: SEe. Bill-to Customer No.: TEST1f. VAT Registration No.: SE123456789001

5. Create a new Sales order: Sell-to Customer: TEST26. Posting date: 20/10/20117. Document date: 20/10/20118. Order Date: 20/10/20119. New line with Item: 1000 Quantity 2


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10.Post (ship and invoice)11.Run report 19 filter to posting date 20/10/201112.The line is reported in the list as it should. Previously it was not shown in the list.

This issue has been fixed in Microsoft Dynamics NAV 2013 DK version.


NAV 2009 SP1 and R2 versions (VAT2010 update installed) and it is included already in

Microsoft Dynamics NAV 2013:

KB 2664102 - A sales order in which the sell-to customer is from Sweden and the bill-to

customer is from Norway is not reported in the "VAT- VIES Declaration Tax Auth" report (19)

in the Danish version of Microsoft Dynamics NAV 2009
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2664%2F102.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=131&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2664%2F102.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=131&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2664%2F102.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=131&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2664%2F102.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=131&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2664%2F102.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=131&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2664%2F102.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=131&sessionId=182658693531


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Microsoft


UK: The VAT Entry Is Created Incorrectly When You Post



Dialog Box in the UK Version

Description of the Issue:Assume that you click Sell-to/Buy-from No.in the Bill-to/Sell-to VAT Calc. listin the

General Ledger Setupdialog box in the UK version. When you post a Sales Order in which

the Sell-to customeris from the European Union (EU) and the Bill-to customeris a

NATIONAL customer, the information about the value-added tax (VAT) entry that is

relevant for the VAT reporting, especially the VAT-VIES reporting, is not filled consistently.

The information about the VAT Country Code field and the information about the VAT

Registration No. field are always from the Bill-to customer.

Steps to Repro:1. Open Microsoft Dynamics NAV 2013 UK version.2. Go to G/L Setup.

a. Bill-to/Sell-to VAT Calc. = Sell-to/Buy-from No.3. Create a sales order for Customer 31669966

a. VAT Registration No. = 852122584B75(from Sell-to Customer31669966)

b. VAT Country/Region Code = NL(from Sell-to Customer 31669966)c. Gen. Bus. Posting Group = EU(from Sell-to Customer 31669966)d. VAT Bus. Posting Group = EU(from Sell-to Customer 31669966)

4. Change Bill-to Customer No.from 31669966to 10000a. VAT Registration No. = 789456278(from Bill-to Customer 10000) !?b. VAT Country/Region Code = GB(from Bill-to Customer 10000

NATIONAL Customer) !?


5. Add a linea. Item = 1000, Location Code = BLUE, Quantity = 1

6. Post


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7. On the posted invoice, you will find the values transferred from the Sales Order.a. VAT Registration No. = 789456278(from Bill-to Customer 10000) !?b. VAT Country/Region Code = (from Bill-to Customer 10000 NATIONAL

Customer) !?


8. The important thing is the VAT Entry because this is used for the VAT Vies reportingand must contain consistent information.

9. Navigate to the VAT Entry and find the following information.a. Bill-to/Pay-to No. = 10000(seems to be okay aligned with the field name)b. VAT Registration No. = 852122584B75c. Country/Region Code = NLd. Gen. Bus. Posting Group = EUe. VAT Bus. Posting Group = EU

However, earlier, the values retrieved were not correct:

a. Bill-to/Pay-to No. = 10000(seems to be okay aligned with the field name)b. VAT Registration No. = 789456278(from Bill-to Customer 10000) !?c. Country/Region Code = GB(from Bill-to Customer 10000 NATIONAL

Customer) !?

d. Gen. Bus. Posting Group = NATIONAL(from Bill-to Customer 10000)e. VAT Bus. Posting Group = EU(from Sell-to Customer 31669966)

This issue has been fixed in Microsoft Dynamics NAV 2013 UK version.


NAV 2009 SP1 and R2 versions, and it is included already in Microsoft Dynamics NAV 2013:

KB 2461965 - The VAT entry is created incorrectly when you post a sales order by using "Sell-

to/Buy-from No." as the "Bill-to/Sell-to VAT Calc." value in the General Ledger Setup dialog

box in the UK version of Microsoft Dynamics NAV
https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531https://vkbexternal.partners.extranet.microsoft.com/vkbweb/ViewContent.aspx?portalId=1&filePath=file%3A%2F%2Ftk5pqovkblfsfs.partners.extranet.microsoft.com%2Fkbcatalog%2Fkb%2Fen-us%2F2461%2F965.xml&contentType=KB&displayTermHighlighting=true&promoteToEnglish=true&displayXMLForm=false&searchTerms=%3CSearchTerms%3E%3CTerm+Text%3D%22VIES%22+%2F%3E%3CTerm+Text%3D%22NAV%22+%2F%3E%3C%2FSearchTerms%3E&displayActions=true&webPreview=true&source=4096&componentId=2&sequence=146&sessionId=182658693531


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Microsoft


6. Known Issues and LimitationsWhen a new Ship-to Address Code is introduced on a Sales Order then the Post Code, City

and County are not transferred from the Ship-to Address Card to the Ship-to Post Code,

Ship-to City and Ship-to County fields on the sales order.

The problem only occurs if the Ship-to Country/Region Code is already specified on the

order and the Country/Region Code on the new Ship-to Address is different.

This issue happens in the Microsoft Dynamics NAV 2013 version, but it will be fixed as soon

as possible, so they hotfix will be available soon.


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7. ConclusionMicrosoft Dynamics NAV 2013 gives the user the possibility to indicate where the VAT Bus.

Posting Groupcode is copied from, depending on the option selected in the Setup for the

Bill-to/Sell-to VAT Calc. field. This functionality will apply for Sales and Purchase

Documents.

In addition, in terms of Shipment Addressesfor Sales Documents and Order Addresses

for Purchase Documents, the user will have the possibility to create alternative ones when

needed.

Important:To accurately use this functionality, it is important to understand how it works in

Microsoft Dynamics NAV 2013.