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UNITED NATIONS DEVELOPMENT PROGRAMME COUNTRY: UZBEKISTAN PROJECT DOCUMENT Project Title: Business Forum of Uzbekistan (Phase III) UNDAF Outcome 1: 1.2. Employment opportunities and economic security for vulnerable groups increased Expected CP Outcome 1: Output 1.2.1. Inclusive microfinance, business advisory and support services facilitated, as well as investment attraction capacities increased. Implementing Partner: Chamber of Commerce and Industry of Uzbekistan (CCI) Responsible Parties: UNDP, Ministry of Economy, Ministry of Justice, State Committee for De- monopolization and Competition Support, State Committee for ICT Brief Description The overall goal of the project is to support the Government’s efforts in creating an enabling business environment through strengthening public-private dialogue, introduction of streamlined procedures to ease doing business, and promoting inclusive business projects. The project will partner with the Chamber of Commerce and Industry of Uzbekistan and government authorities for business environment assessment and monitoring through introduction of internationally adopted analytical tools and methodologies, analysis of selected regulatory rules and procedures for entrepreneurship activities, development of proposals for improvement of business regulations and contribution to the overall quality of business environment by promoting participatory approach with involvement of private sector representatives in policy development processes. Programme Period Country Programme 2010-2015 2014 AWP budget $ 72,000 Total resources required: $ 1,286,000 Total resources allocated: $ 664,200 UNDP (subject to availability of funding for the program period of 2016-17) $ 500,000 CCI (150 million UZS at current exchange rate) $ 64,200 Sasol Synfuels International PTY (joint cooperation in Activity 3) $ 100,000 Unfunded part $ 621,800 In-kind contributions: CCI office premises, telephone lines Key Result Area (Strategic Plan): 7. Development debates and actions at all levels prioritize poverty, inequality and exclusion, consistent with our engagement principles Atlas Project ID 00081932 Atlas Output ID 00091041 Start date August, 2014 End Date December, 2017 PAC Meeting Date August 5, 2014 Management Arrangements NIM

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Page 1: support the Government’s efforts in creating an enabling ...€¦ · business environment does not fully comply with the requirements and principles of the free market economy,

UNITED NATIONS DEVELOPMENT PROGRAMME

COUNTRY: UZBEKISTAN

PROJECT DOCUMENT

Project Title: Business Forum of Uzbekistan (Phase III)

UNDAF Outcome 1: 1.2. Employment opportunities and economic security for vulnerable groups increased

Expected CP Outcome 1: Output 1.2.1. Inclusive microfinance, business advisory and support services

facilitated, as well as investment attraction capacities increased.

Implementing Partner: Chamber of Commerce and Industry of Uzbekistan (CCI)

Responsible Parties: UNDP, Ministry of Economy, Ministry of Justice, State Committee for De-

monopolization and Competition Support, State Committee for ICT

Brief Description

The overall goal of the project is to support the Government’s efforts in creating an enabling business

environment through strengthening public-private dialogue, introduction of streamlined procedures to ease

doing business, and promoting inclusive business projects. The project will partner with the Chamber of

Commerce and Industry of Uzbekistan and government authorities for business environment assessment

and monitoring through introduction of internationally adopted analytical tools and methodologies,

analysis of selected regulatory rules and procedures for entrepreneurship activities, development of

proposals for improvement of business regulations and contribution to the overall quality of business

environment by promoting participatory approach with involvement of private sector representatives in

policy development processes.

Programme

Period Country Programme 2010-2015

2014 AWP budget $ 72,000

Total resources required: $ 1,286,000

Total resources allocated: $ 664,200

UNDP (subject to availability of funding

for the program period of 2016-17) $ 500,000

CCI (150 million UZS at current exchange

rate) $ 64,200

Sasol Synfuels International PTY (joint cooperation in Activity 3)

$ 100,000

Unfunded part $ 621,800

In-kind contributions:

CCI office premises,

telephone lines

Key Result Area

(Strategic Plan):

7. Development debates and actions at

all levels prioritize poverty, inequality

and exclusion, consistent with our

engagement principles

Atlas Project ID 00081932

Atlas Output ID 00091041

Start date August, 2014

End Date December, 2017

PAC Meeting Date August 5, 2014

Management Arrangements NIM

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TABLE OF CONTENTS

TABLE OF CONTENTS ................................................................................................................................................. 1

ACRONYMS .................................................................................................................................................................... 3

I. SITUATION ANALYSIS ..................................................................................................................................... 4

II. IMPLEMENTATION STRATEGY .................................................................................................................... 7

PARTNERSHIP STRATEGY ............................................................................................................................. 8

III. RESULTS AND RESOURCES FRAMEWORK ............................................................................................... 8

IV. MANAGEMENT ARRANGEMENTS ............................................................................................................. 16

V. MONITORING FRAMEWORK AND EVALUATION ................................................................................. 17

VI. QUALITY MANAGEMENT FOR PROJECT ACTIVITY RESULTS ........................................................ 18

VII. ANNEXES ........................................................................................................................................................... 20

ANNEX I. RISKS LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 ANNEX II. PROJECT MANAGEMENT ROLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 ANNEX III. TERMS OF REFERENCE FOR THE PROJECT STAFF………………… .………… 26

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ACRONYMS

ADB Asian Development Bank

AWP Annual Work Plan

CCI Chamber of Commerce and Industry of Uzbekistan

CDR Combined Delivery Report

CO Country Office

CPAP UNDP Country Programme Action Plan

EGU UNDP Economic Governance Unit

EU European Union

IICPSD Istanbul International Center for Private Sector in Development

ILO International Labor Organization

IFC International Finance Corporation

LPAC Local Project Appraisal Committee

NIM National Implementation Modality

NPC National Project Coordinator

OSS One-Stop-Shop

PAC Project Appraisal Committee

PM Project Manager

PR Public Relations

QPR Quarterly Progress Reports

RMU UNDP Resource Mobilization Unit

SBAA Standard Basic Assistance Agreement

TA Technical Assistance

TOR Terms of Reference

UN United Nations

UNDAF United Nations Development Assistance Framework

UNDP United Nations Development Programme

UPL Universal Price List

USAID United States Agency for International Development

WB World Bank

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I. SITUATION ANALYSIS

INTRODUCTION

Private sector contributes to economic growth, creates jobs and provides income for most of the population.

The share of small businesses and private entrepreneurship in GDP has steadily grown from 31% (2000) to

55.8% (2013), while its share in employment increased from 49.7% (2000) to 76% (2013).1 President of the

Republic of Uzbekistan Islam Karimov noted: “Today we are seeing that the small business and private

entrepreneurship have a key role in the development of the country, especially in creation of decent living

standards for our people”.2 According to the state annual employment programs close to 50% of all jobs

need to be created in the sector, and an additional 22% of home-based employment also in created

cooperation with the private sector.

In order to improve the business environment the Government has taken a number of steps aimed at

reduction of bureaucratic barriers and cost of doing business.3 Since its introduction in 2005 the unified tax

rate for small businesses has been reduced successively from 13% of turnover to 6% (5% for manufacturing

firms). The threshold to qualify as a small business was also increased from 50-100 to 200 employees for

labor-intensive sectors which will enable businesses to maintain simplified tax regime and at the same time

to expand and hire more workers. In the period of 2011 – 2014 large number of permits (161 or 44% of all

permits) and licenses (19 or 25% of all licenses) regulating various aspects of entrepreneurship activities

have been abolished. In addition to that procedures related to more than 40 types of permits and licenses

have been simplified.

The Government is also encouraging youth

graduating colleges to start their own

businesses by providing concessionary

loans, as well as increasing lending to

existing companies to create more jobs.

As the female labor participation rate in

Uzbekistan at 47.9% is much lower than

CIS average of close to 54% (also much

lower than male participation rate at

61.4%, which translates into 13.5% gap

between genders which is among the

highest in CIS)4 the Government started

promoting female employment by providing incentives for family based businesses, handicrafts sector,

supporting home-based employment and providing subsidized loans to female entrepreneurs.

There is however evidence that these have not been enough to absorb rapidly growing labor force.5 New

business density rate6 though increased since 2004, still remains below the level in other CIS countries (see

Figure 1). This is further supported by the data from the State Statistics Committee of Uzbekistan, according

to which around 26,000 new SMEs were registered in 2013, while over 20,000 existing businesses closed

activities. This “net rate” shows only 2.8% increase in the numbers of small businesses,7 while some regions

reported even negative “net rate” (for example, Bukhara and Khorezm in 2013).

This is clearly linked to challenging business environment in the country. Businesses cite difficulties related

to cumbersome regulations, interference into their activities by authorities and poor infrastructure services as

1 The State Statistics Committee data (http://www.stat.uz/uz/economy/)

2 President’s speech “Our way is to deepen democratic reforms and continuous modernization of the country” made at

the 19th anniversary of the Constitution of the Republic of Uzbekistan on December 12, 2011 3 Decree of the President of the Republic of Uzbekistan # UP-4609 dated April 15, 2014

4 Based on the WB data (http://data.worldbank.org/indicator/SL.TLF.CACT.ZS)

5 Average annual growth of population in the last 10 years was equal to 1,8% in Uzbekistan compared to 1,3% in

Kazakhstan and negative growth of 1,2% in Russia. Annually about 500,000 young people graduate from professional

vocational colleges in Uzbekistan. Youth (16-29 years old) constitute over 1/3 of the total labor force. 6 Available at http://data.worldbank.org/indicator/IC.BUS.NDNS.ZS

7 Goskomstat “Main indicators of small business development in Uzbekistan” reports for 2012-2013.

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the main obstacles to their survival and development, the facts well-noted by the President: “current

business environment does not fully comply with the requirements and principles of the free market

economy, international norms. Our entrepreneurs have to cope with unstable electricity supply,

underdeveloped production and road infrastructure in rural areas, and large number of inspections, poor

implementation of laws and regulations in the regions”.8

Challenges related to business regulations are also well captured in the World Bank’s Ease of Doing

Business Report 2014, a common measure of business environment quality in 189 economies across the

world. According to 2014 report Uzbekistan is ranked 146th up from 154

th in 2013. Due to abolishing the

minimum capital requirement for businesses and streamlining the procedure9 the country ranked 21

st in the

‘Starting a business' category (noted in the President’s speech as the Government’s consistent effort).10

However, in overall ranking Uzbekistan is still the lowest in the region of Eastern Europe and Central Asia,

and the lowest in the world in the ‘trading across borders’ category.

Compliance with the existing rules and regulations in many cases poses excessive regulatory burden for

entrepreneurs in terms of time, human and financial resources spent. There is a huge gap in the number of

procedures, time required to go through them and associated costs in Uzbekistan compared to the best

practices possible. Figure 2 illustrates a number of formalities a

typical company would have to go through in Uzbekistan in one

year and time required for that. A company in Singapore for

example in a similar cycle would have to go through 34

formalities and spend 91 days, which are 85 steps and 546 days

less than in Uzbekistan.11

There are notable examples of best

practices in business regulations in CIS as well.

In this regard, the Government of Uzbekistan also set course on

significantly improving business climate in the country and

reducing regulatory burden on them. The President’s Decree

#4455 of July 18, 2012 stipulated further reduction in

bureaucratic procedures, transition from paper-based to

electronic systems in submission of reports, paying taxes,

registration and permission procedures, provision of land and

connecting to infrastructure services. In particular, the Decree

ordered transforming the property registration to a ‘single

procedure’ to be done in 7 days, and introducing single

windows in other areas. These largely were not achieved, as it

required from state agencies instituting an interagency data

exchange, necessitated changes in many other laws and

regulations, and additional resources for new systems and staff

training.

The state agencies also need to go through an institutional adjustment with significant restructuring of

internal operations with continuing their essential functions. In this regard, a driving motivation in this

process should not be a move towards ‘no regulation’, but a move towards ‘smart regulations’ that ensure

private sector complies with rules and regulations which guard society’s interests with as little burden on

businesses as possible. So it is very important to undertake these changes in an inclusive and participatory

manner to ensure that the society in general gets better and balanced outcome.

The Chamber of Commerce and Industry of Uzbekistan (CCI)12

is the non-governmental, non-commercial

organization created by the Law of Uzbekistan adopted on December 3, 2014. The Law grants CCI a right to

8 President’s speech at the Cabinet of Ministers meeting devoted to the results of socio-economic development of the

country in 2013, and priorities for 2014 held on January 18, 2014 9 President’s Decree #4455 dated July 18, 2012

10 President’s speech at the Cabinet of Ministers meeting devoted to the results of socio-economic development of the

country in 2013, and priorities for 2014 held on January 18, 2014 11

Based on WB/IFC Doing Business report for 2014 (http://www.doingbusiness.org/) 12

CCI is the largest business support institution with 24,000 members representing all sectors of the economy, has

offices in all regions and almost in all districts of the country. Membership in the organization is voluntary.

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suggest measures to create an enabling environment for business development and changes to legislation

aimed at improving the legal and economic conditions of doing business in the country, to participate in

discussions of laws and regulations related to entrepreneurship. This was further operationalized by the

Ministry of Justice order that all pieces of new legislation related to entrepreneurship need to be vetted by

CCI as part of their review process.

CCI has been facilitating an active public-private dialogue and generating constructive proposals for the

Government to improve business environment. In the period of 2013 and the first half of 2014 more than

200 laws and regulations have been reviewed. These included 34 laws, 12 resolutions of the President, over

80 resolutions of the Cabinet of Ministers. CCI introduced substantive inputs to laws on protection of private

property and guarantees of rights of property holders, on licensing procedures in the field of

entrepreneurship, and on family business. Some of the results mentioned above have been in fact suggested

and supported by CCI as part of the review of corresponding laws and regulations before they were adopted.

CCI also facilitates dialogue of entrepreneurs with local authorities in all districts of the country mandated

by the Government for local authorities in the form of weekly meetings. In 2013, over 75 thousand

entrepreneurs attended such meetings and submitted close to 15 thousand individual requests (related to

registration, start-up and permissions, connecting to infrastructure, complaints about power cuts, allocation

of land, obtaining bank loans and issues with reporting). Close to 92% have been resolved by local

authorities (the rest pending review or found not in line with regulations).

The Government continues to view CCI as a key partner in improving the business environment in the

country. The President’s Decree #4609 of April 7, 2014 highlights the role of CCI as representing the

interests of businesses and requests the Chamber to partner with state agencies to provide proposals on

further reduction in the number, costs and procedures related to licenses and permits, on introduction of e-

governance mechanisms, ensuring transparency of governance and measuring impact of regulations on

businesses.

PREVIOUS ASSISTANCE

Close partnership between UNDP and CCI has been continuing since 2005. Within the joint projects first

public-private dialogue platform has been established in the form of business forums on general and sector-

specific issues, thematic expert meetings were established to solicit from private sector, business

consultants, and experts feedback and ideas on improving business environment in the country. The project

also provided extensive capacity building to CCI, published the first analytical study on Public-Private

Partnerships and supported the project in the waste management sector of the country.

The project also helped CCI to develop arbitration system as a faster and less bureaucratic alternative to state

courts. In recognition of the expertise nested with the project and its role in bringing together knowledge the

Government requested to draft and discuss the Law on International Commercial Arbitration. The draft law

has been submitted to the Government and is being reviewed.

The project also launched the inclusive, sustainable business models which are now attracting large

companies to partner with CCI as part of the corporate social responsibility strategy.

Business Forum project also helped CCI to establish an Analytical unit which significantly improved

process of review and feedback on laws and regulations. This now gives an opportunity to better represent

interests of businesses in the government’s decision making processes. For example, just due to the

suggestion to simplify registration process CCI estimates that businesses will be saving around 2.5 billion

soums annually. The Analytical unit played key role in reviewing and suggesting improvements in laws and

regulations.

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II. IMPLEMENTATION STRATEGY

The Project will contribute to meeting the objectives as set out in the United Nations Development

Assistance Framework for Uzbekistan 2010-2015, and will be implemented within the UNDP Country

Programme Action Plan for 2010-2015. Generation of decent employment through creation of enabling

environment for business development has been identified as a key priority area in the Common Country

Assessment conducted in 2014 (as a preparation to UNDAF 2016-2020). The project will also contribute to

the outcome area 7 of the UNDP Strategic Plan for 2014-17. The project will also support the main

objectives set forth in the Presidential Decree #4609 (adopted on April 7, 2014) on further improvement of

the business environment and easing regulatory burden on businesses. The project will work closely with

partners to attract the best international expertise to develop proposals for the improvement of the business

environment in the country, introduction of the best cases of relevant international business practices and

pieces of legislation aimed at improving the legal and economic conditions of doing business.

The overall goal of the project is to support the Government’s efforts in creating an enabling business

environment through strengthening public-private dialogue, introduction of streamlined procedures to ease

doing business, and promoting inclusive business projects.

In order to achieve the stated goal the project will work through three interrelated streams of activities:

The project will develop and solicit recommendations from partners on improvement of country’s

business environment, bring in the best international expertise, organize discussions with stakeholders

and submit them as consolidated proposals to the Government. In this area:

The project will help to strengthen multi-stakeholder dialogue to promote public-private

partnership mechanisms that provide innovative solutions for development, ensure participation of

private sector representatives in co-defining and co-monitoring of improvements in the business

environment, and propose ideas for further reforms;

In four areas (obtaining construction permits, connecting to electricity grid, registering property,

and business registration) identified as critical for CCI to lead, the project will develop new

solutions and action plans for their implementation in close coordination with the agencies

concerned;

In the category of connecting to electricity grid the project will also analyze and develop proposals

on addressing frequent power cuts cited by businesses as one of the most critical challenges;

In other areas (trading across borders, protecting investors, getting credit, resolving insolvency,

enforcing contracts and paying taxes) where relevant government agencies are leading the process

the project will support CCI and other key national partners to facilitate dialogue, bring-in best

international and in-house experiences to accelerate reforms;

The project will also support institutionalization of the Expert councils for broader policy

discussions which were established with CCI in the first phase of the project:

In this activity the project will ensure that the private sector representatives, expert community

have are well-informed about the proposed changes from the government side and provide their

feedback to them.

The second area will focus on implementation of the simplified and streamlined procedures as an

online public interactive service as part of the e-governance mechanism in the country. In this area:

The project will develop the blueprint for online business registration and an action plan for line

ministries for its implementation;

This will be the first interactive service in the “virtual cabinet of entrepreneur” (part of the

government e-services portal) and serve as a model for other services (already envisioned ones

include submission by business entities financial, tax, statistical and other reports, paying taxes, fees

for public services and other dues, obtaining certificates, permits and licenses);

The project will provide methodological support to involved government agencies in development

of databases necessary for the automated system, including public registrars on citizens and legal

entities, conducting business process reengineering and simplification of procedures;

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The project will also develop training materials on new online registration system for relevant state

authorities for them to conduct trainings (to equip key staff with knowledge and materials so that

they could follow-on with more trainings in the regions).

In the third area the project will support scaling up by national partners of inclusive business models13

to create jobs in rural areas and to test if business environment in regions areas is indeed improving

and benefitting the poor:

The project will identify and support inclusive business projects in cooperation with private sector

partners. The focus will be on finding businesses in rural communities which are headed by women,

or employ mostly women and youth (the target group) to improve their productive capacities and

expand employment/income opportunities for the target group;

The project will take stock of results in supporting inclusive business models to identify an

institutional approaches for national partners to expand, replicate and sustain this experience beyond

piloting and testing done with the help of the project;

The project with the help of CCI will organize test run of on-line registration system in the regions

with participation of private sector to assess the intended value the new system brings (easy, open,

transparent, less susceptible to corruption etc.) and possible undesirable consequences (information

security, need to invest time and resources to learn online tools etc.) to refine the system and use this

knowledge in developing other services;

This component will seek and rely on external funding from the private sector and donors to

replicate initial pilots and expand the experience to all regions of the country.

PARTNERSHIP STRATEGY

Implementation of the project would be effective if close partnerships with other international organizations

and national partners ensured. Therefore, cultivating strong relationships with potential partner organizations

and mobilization of their resources and technical support is important for effective implementation of the

activities envisioned under the project.

WB/IFC

The World Bank and IFC have extensive experience in business environment reforms, assessing investment

climate and business environment in developing countries. The Doing Business Project provides objective

measures of business regulations and their enforcement across 189 economies and selected cities at the

subnational and regional level. By gathering and analyzing comprehensive quantitative data to compare

business regulation environments across economies and over time, Doing Business encourages countries to

compete towards more efficient regulation; offers measurable benchmarks for reform; and serves as a

resource for academics, journalists, private sector researchers and others interested in the business climate of

each country.

The IFC expressed interest to assist the Government in the field of business environment reforms monitoring

and assessment. In 2013 with the request of CCI and UNDP, IFC provided expert assistance to BFU project

in the area of business permits and licenses reforms including a field visit by the expert. IFC experts also

being regularly involved in discussions related to business environment reforms as well as the Doing

business report findings. Cooperation with World Bank/IFC will be continued in this phase of the project.

13

Growing Inclusive Markets is a UNDP-led global multi-stakeholder initiative that seeks to enable the development

of more inclusive business models to create new opportunities and better lives for poor. The approach seeks to

demonstrate how business can significantly contribute to human development by including the poor in the value chain

as consumers, producers, business owners or employees (‘inclusive business models’).

http://www.undp.org/content/undp/en/home/ourwork/partners/private_sector/GIM/

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EU MTP

EU has launched the new “Management Training Programme (MTP) Capacity Building for SME

Management in Uzbekistan” in 2013. CCI is a primary partner of EU MTP project. The project will operate

until August, 2016 and aims to strengthen human capital across Uzbek managerial community placing

particular emphasis on small enterprises with a view to improving the performance of the SME sector in

Uzbekistan.

The specific objective of the Project is to increase the stock of qualified and competent entrepreneurs and

managers (human capital) able to effectively start up and manage local SMEs and ensure their sustainable

development in a long term perspective. Within the project Uzbek managers during the training and

internships in EU companies will be able to exchange experience with their EU colleagues, learn about

modern management methods, and get acquainted with European business culture. Uzbeks companies will

have the chance to build up a network with new EU business partners and increase their competitiveness and

business performance. EU companies will have the opportunity to establish new business partnerships with

Uzbek businesses. Business Forum project will closely coordinate its activities with EU MTP related to

trainings of small businesses.

USAID

USAID’s Regional Economic Cooperation Project (REC) helps Central Asian firms trade by facilitating

partnerships, training, and promoting an improved environment for trade. REC facilitates trade among

Central Asian countries, Afghanistan, as well as with large trading partners such as China and Russia.

USAID expressed interest for joint efforts including research (analysis) and formulation of comprehensive

steps (recommendations) to improve the rating of Uzbekistan, particularly in the category of Trading Cross

Borders, including review of best experience, assigning of international experts, etc.

In the second phase of the Business Forum project USAID invited an international consultant on trade and

joint workshop was organized at CCI with participation of relevant government agencies to discuss trade

related procedures and proposals were developed and submitted to the Government.

ILO

The Memorandum of Understanding between the ILO, the Government of Uzbekistan and its social partners

(CCI, Federation of Trade Unions) was signed on April 25, 2014. The Decent Work Country Programme of

the Republic of Uzbekistan for 2014-2016 (DWCP) was approved. Priorities of the DWCP are:

strengthening social partnership in Uzbekistan for the realization of fundamental principles of right at work,

fostering decent employment opportunities; improving working conditions and social protection.

Moreover the CCI jointly with the ILO are planning to launch within 2014-2016 the educational

programmes on training the business consultants and young entrepreneurs by implementation of «Start and

Improve Your Business» and «Know about Business» programmes. Business Forum project will link

activities in promoting enabling environment for businesses to broader social partnership in creating decent

employment.

IICPSD

The Istanbul International Center for Private Sector in Development (IICPSD) is the UNDP global center of

excellence specializing in inclusive market growth and private sector-led poverty reduction and sustainable

human development. Its goals include changing markets to ensure development integrates people and create

a positive environmental footprint. In doing so, the IICPSD provides high-advisory services to public and

private partners, knowledge management and South-South and Trilateral Cooperation, training and capacity

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development programmes, all research- anchored to link profits with social value and expand impact of

growth on living standards.

IICPSD expert Mr. Dikmener conducted a joint exercise in Uzbekistan in October, 2013 to review private

sector development in the country, to share the best international experiences in PSD and identify areas for

cooperation. IICPSD has expressed readiness in assisting UNDP and the Government of Uzbekistan in

implementing further interventions in the area of poverty reduction and inclusive business models through

technical assistance, providing international expertise and organizing trainings.

SASOL SYNFUELS International PTY

Sasol is an international integrated energy and chemical company with HQ based in South Africa. Sasol is a

UN Global Compact CSR member. The company is operating in Uzbekistan through its JV with

Uzbekneftegaz to produce liquid fuel from natural gas.

There has been very successful partnership between CCI, Sasol and UNDP within the framework of

Business Forum project to replicate inclusive business projects, namely milk collection center and waste

management in Yangiyul, and women’s crafts enterprise in Urgench. Taking into consideration successful

partnership in implementing inclusive business projects within the framework of BFU-phase II project, an

application in the amount of USD 100,000 will be submitted to Sasol for additional financing to support

inclusive business models.

OTHER UNDP UZBEKISTAN PROJECTS AND POTENTIAL PARTNERS

A number of existing/on-going UNDP projects provide their support to the Government in the areas related

to economic reforms, supporting trade linkages etc. The list of such projects includes (but is not limited to):

“SMART” project (e.g. covers activities on policy advice in economic reforms and economic

development in Uzbekistan);

“Aid for Trade” Phase III project (e.g. covers activities on supporting business linkages and projects

with high export potential in the regions);

“Local Governance Support: Participation and Partnership” project (e.g. covers activities on public

administration reform issues, e-document management, pilots on establishment of One-Stop-Shop

centers in two regions and others). Under the recent partnership with UNICON.UZ, the project

successfully provided significant contribution on upgrading the e-Hujjat EDMS (taking into account

feedbacks from both users and state agencies), whose platform serves as a national technical platform

for information systems of state agencies;

“e-Government promotion for improved public service delivery” project to be launched in cooperation

with the State Committee for Communication, Informatization and Telecommunication technologies.

The project is called to provide assistance in enhancing government online service delivery, improving

e-Government interoperability and applying effective business process reengineering mechanisms, and

enhancing e-Government institutional development.

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III. RESULTS AND RESOURCES FRAMEWORK

Expected UNDAF outcome #1.2.: Employment opportunities and economic security for vulnerable groups increased

UNDAF Agency Outcome: 1.2.1. Entrepreneurs, farmers and the poor have improved income and job opportunities through microfinance,

business advisory and support services for SME development and investment promotion

Outcome indicators as stated in the

Country Programme Results and

Resources Framework, including

baseline and targets:

Number of poor communities who benefit from increased employment opportunities, as well as from improved

access to microfinance, business advisory facilities and basic social services.

Indicator: 1.2. ; Baseline: 200; Target: 500

CPAP Output: Output 1.2.1. Inclusive microfinance, business advisory and support services facilitated, as well as investment

attraction capacities increased.

Applicable Key Result Area (from 2014-

17 Strategic Plan): 7.6.1.A. Number of new public-private partnership mechanisms that provide innovative solutions for development

Partnership Strategy:

Implementing partner: Chamber of Commerce and Industry of Uzbekistan (CCI)

Responsible partners: UNDP, Ministry of Economy, Ministry of Justice, State Committee for De-monopolization

and Competition Support, State Committee for ICT

Other partners: Cabinet of Ministers, Ministry of Finance, Ministry for Foreign Economic Relations, Investments

and Trade, State Tax Committee, State Customs Committee, Central Bank, State Committee on Land Resources,

Geodesy, Cartography and State Cadastre, State Committee of the Republic of Uzbekistan for Architecture and

Construction, UzStandart State Agency, Uzbekenergo State Joint Stock Company

Project title, Project ID (Output ID): Business Forum of Uzbekistan (Phase III) Project ID: 00081932 Output ID: 00091041

INTENDED OUTPUT OUTPUT TARGETS INDICATIVE ACTIVITIES RESPONSIBLE

PARTIES INPUTS

OUTPUT 1. Public-private policy

dialogue strengthened to improve

business climate, to introduce

streamlined procedures to ease

doing business, and to promote

inclusive markets development in

the country.

Baseline 1. Lack of

comprehensive, innovative

2014

1.1. A new approach to public

service delivery for private sector

related to registration of

property co-developed with

stakeholders and submitted to the

Government.

2015

1.2. New public service delivery

mechanism is supported for

Activity Result 1. Recommendations on improvement

of country’s business environment that are in-line with

best practices developed, discussed with stakeholders

and submitted to the Government.

an analytical report on procedures related to

registering property with recommendations to

significantly improve public service delivery

developed, discussed with stakeholders and

submitted to the Government.

draft Government resolution on reorganization of

UNDP, CCI, IFC,

WB, Ministry of

Economy,

CCITT, State

Committee on

Competition,

Ministry of

Justice, Central

Bank, Ministry of

Finance, Sasol

Contractual Services

Staff

Consultants

Travel

Publications

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solutions related to business

procedures which are impeding

business development.

Indicator:

Number of new public service

delivery mechanisms/approaches

developed and institutionalized.

Baseline 2. Insufficient

engagement of stakeholders in

business related policy formulation

processes.

Indicator:

Number of reform proposals that

provide innovative solutions for

development co-developed with

stakeholders and submitted to the

Government.

extension at least into 3 new areas

(obtaining construction permits,

connecting to electricity, and

obtaining licenses and permits),

their introduction monitored and

feedback mechanism provided.

2.1. At least 2 new

approaches/reform proposals on

further improvement of the

business environment in the

country co-developed with

stakeholders and submitted to the

Government.

2016

1.3. Reform proposals to address

electricity supply issues

developed and submitted to the

Government.

2.2. Mechanism of online public

review of legislation supported

and discussion of at least 3 pieces

of legislation is facilitated and

results submitted to the

Government to transfer ownership

over this mechanism to line

ministries.

2.3. At least 2 new

approaches/reform proposals on

further improvement of the

business environment in the

country co-developed with

stakeholders and submitted to the

Government.

2017

2.4. Roadmap for further

improvement of investment and

business climate is prepared,

discussed with stakeholders and

submitted to the Government.

the whole process related to registration of

property prepared and discussed with stakeholders.

an inventory of legal documents related to

registration of property taking into account: 1)

interagency coordination and information exchange;

2) internal business processes; 3)

information/documents requested from businesses;

4) rules governing time and costs association with

procedure; 5) rules on final decision

(granting/rejecting).

analytical reports on procedures related to obtaining

construction permits, connecting to electricity,

and obtaining licenses and permits with

recommendations developed, discussed with

stakeholders and submitted to the Government.

an inventory of legal documents related to

construction permits, connecting to electricity,

and obtaining licenses and permits.

draft Government resolution on reorganization of

the whole process related to issuing of construction

permits, connecting to electricity, and obtaining

licenses and permits prepared, discussed with

stakeholders, and submitted to the Government.

proposals of private sector and experts on trading

across borders, protecting investors, getting credit,

resolving insolvency, enforcing contracts, paying

taxes and other issues consolidated and submitted to

line ministries to aid them in business process

reengineering and to the Government as part of

inputs to policy formulation.

the project will whenever possible collect gender-

disaggregated data.

the project will work on building partnerships and

mobilizing resources for implementation of the

activities and delivery of results.

Synfuels

2014 - $ 19,000

2015 - $ 112,000

2016 - $ 82,000

2017 - $ 68,000

Total for

Activity 1 - $ 281,000

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Baseline. There is no on-line

interactive service for businesses

which integrates multiple agencies,

and the Government views

business registration as a first pilot

in this area.

Indicator:

“Virtual cabinet of entrepreneur”

created to integrate new business

registration procedure as the first

online interactive service, followed

by other public services for

businesses.

2014

1. Draft Government resolution

with an action plan on further

improvement of business

registration service developed,

vetted with relevant agencies and

submitted to the Government.

2015

2. An action plan on streamlining

of business registration system is

implemented in cooperation with

relevant agencies, including but

not limited to:

- creation of relevant databases;

- guidelines for users and

instructional sets for the staff;

- training modules for the staff;

- a limited number of joint

trainings conducted;

- materials for awareness raising

events.

2016

3. Online registration finalized

and test-run conducted using a

consolidated form for business,

tax, customs, statistics and

enterprise seal registration, where

193 district level Business

Registration Offices use the same

computerized work flow that

increase their efficiency.

4. The “virtual cabinet of

entrepreneur” is integrated to

my.gov.uz web-portal and

submission of financial, tax,

statistical and other reporting

integrated.

Activity Result 2. Online business registration

mechanism based on citizen centric approach introduced

and the experience extended to more services through

introduction of “virtual cabinet of entrepreneur”

draft regulation outlining institutional and functional

linkages among government agencies, establishing

necessary databases and information systems

submitted to the Government.

draft regulation on public registry of business entities

(legal entities and individual entrepreneurs) with

issuance of unique electronic ID submitted to the

Government.

technical requirements to ensure creation and

interoperability of the relevant data bases and

software for online registration agreed with CCI and

CCITT.

developing action plan to implement measures set out

in legislation on business registration reform.

developing technical specifications based on

requirements of legislation setting out basis

requirements to a relevant software and data bases;

assisting in starting-up and adjustment of software

product and data-bases after its pilot launch in

Tashkent City;

assistance in overseeing the functioning of a new

business registration system and conduct impact

assessment based on requirements of legislation;

basic information regarding registered companies is

publicly accessible through my.gov.uz web-portal.

the project will whenever possible collect gender-

disaggregated data.

the project will work on building partnerships and

mobilizing resources for implementation of the

activities and delivery of results.

Contractual Services

Staff

Consultants

Travel

Publications

2014 - $ 18,000

2015 - $ 570,000

2016 - $ 49,000

2017 - $ 24,000

Total for

Activity 2 - $ 661,000

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14

2017

5. The “virtual cabinet of

entrepreneur” enables making

payments via internet banking

for various public services, and

obtaining certificates and

accessing other online public

services.

Baseline 1. Efforts on promoting

businesses in rural areas are

fragmented and not effective, these

businesses are particularly

disadvantaged in terms of skills

development, going through

procedures and access to markets.

Indicator:

Mechanism for scaling up of

inclusive business models

nationwide developed and

transferred to national partners.

Baseline 2. Rural population,

especially women and youth are in

particular disadvantage in finding

decent employment and income

opportunities.

Indicator:

Number of jobs/income

opportunities created in rural areas

as part of scaling up of inclusive

business models.

2015

1.1. Corporate Social

Responsibility practices, public-

private social partnership efforts,

including those promoted by

donors reviewed and a report on

promoting inclusive business

model scale up prepared.

2.1. At least 10 new jobs created

for the target group by 2 pilot

small businesses (headed by

women, or employing mostly

women and youth) supported with

the help of partners.

2016

1.2. Resource mobilization

strategy for CCI and partners to

implement inclusive business

models developed.

2.2. At least 10 new jobs created

for the target group by 2 pilot

small businesses (headed by

women, or employing mostly

women and youth) supported with

the help of partners.

2017

1.3. Policy paper on further

promoting inclusive business

models in rural areas with policy

recommendations published.

Activity Result 3. Inclusive business models are

implemented to create jobs in rural areas and to run

through business procedures to identify gaps and

challenges facing in particular rural entrepreneurs.

the project will work on building partnerships and

mobilizing resources for implementation of the

activities and delivery of results.

focus-group interviews for compilation of viable

project proposals, initial evaluation of proposals

conducted and most attractive project proposals

identified.

projects based on preliminary evaluation results and

in consultation with relevant stakeholders selected

as pilots.

team of consultants with technical and industry-

specific expertise to conduct feasibility studies

assembled.

pilots supported to build/improve their productive,

management and organizational capacities, their

progress monitored, return on investment, and job

creation potential estimated.

walking the pilots through business procedures,

documenting results and developing proposals on

further simplification, as well as identifying training

needs of entrepreneurs and develop targeted

knowledge products.

analytical reports prepared, discussed and

institutional approaches to scaling up of inclusive

business models (linking this to the Government

social partnership and concessionary lending

programs) proposed to national partners.

the project will whenever possible collect gender-

Contractual Services

Staff

Consultants

Travel

Publications

2014 - $ 8,000

2015 - $ 89,000

2016 - $ 70,000

2017 - $ 72,000

Total for

Activity 3 - $ 239,000

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15

disaggregated data.

raising awareness about the UN Global Compact

and CSR to expand partnerships.

Activity 4. Project implementation activities

IT equipment;

printing;

communications;

staff.

2014 - $ 27,000

2015 - $ 25,000

2016 - $ 26,000

2017 - $ 27,000

Total for

Activity 4 - $ 105,000

Grand totals

2014 - $ 72,000

2015 - $ 796,000

2016 - $ 227,000

2017 - $ 191,000

Total for

the project - $ 1,286,000

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16

IV. MANAGEMENT ARRANGEMENTS

The project will be implemented under National Implementation Modality (NIM). The Chamber

of commerce and industry of Uzbekistan (CCI) will be the Implementing Partner. CCI shall retain

overall responsibility for this nationally managed project and will appoint the National Project

Coordinator (NPC). Direct responsibility of the NPC will be provision of strategic advice and

coordination of the project activity taking into account interests of CCI.

CCI and UNDP will be represented in the Project Board. The overall guidance and strategic

decisions related to the project implementation will be made by the Project Board. The Project

Board will be responsible for making by consensus management decisions for a project when

guidance is required by the Project Manager, including recommendations for UNDP/CCI approval

of project plans and revisions. All other Project management roles are presented in ANNEX

II.Project Management Roles.

In accordance with the provisions of the letter of agreement signed on 30 April 2010 and the

approved Country Programme Action Plan 2010-2015, the UNDP Country Office shall provide

services for the Project as described below.

Direct UNDP Country office Support Services to the Programme Implementation

The UNDP and CCI have agreed that the UNDP Country Office will provide the following

support services for the project activities at the request of the CCI:

(a) Identification and/or recruitment & solution of administrative issues related to the project

personnel;

(b) Procurement of commodities, labor and services;

(c) Identification and facilitation of training activities, seminars and workshops;

(d) Financial monitoring and reporting;

(e) Processing of direct payments;

(f) Supervision of project implementation, monitoring and assistance in project assessment.

The UNDP country office may provide support services for assistance with reporting requirements

and direct payment. In providing such support services, the UNDP country office shall ensure that

the capacity of the CCI is strengthened to enable it to carry out such activities directly.

When providing the above support services, the UNDP Country Office will recover the costs for

providing Implementation Support Services on the basis of actual costs and transaction fee based

on the latest Universal Price List. According to the corporate guidelines, these costs are an

integral part of project delivery and, hence, will be charged to the same budget line (account in

AWP) as the project input itself.

Project Manager

Project Board

Senior Beneficiary

The Government, small businesses

and private entrepreneurs

Executive

National Project Coordinator

Chairman of the Chamber of

Commerce and Industry of

Uzbekistan

Senior Supplier

UNDP

Project Assurance

EGU, RMU Project Support

Operations

Administrative-Finance

Assistant

Project Organization Structure

Task Manager

(Component II)

Task Manager

(Component III)

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The procurement of goods and services and the recruitment of project personnel by the UNDP

Country Office shall be in accordance with the UNDP regulations, rules, policies and procedures.

If the requirements for support services by the country office change during the life of a project,

the list UNDP Country Office support services is revised with the mutual agreement of the UNDP

Resident Representative and the CCI.

The goods procured within the framework of the Project and necessary for the implementation of

the its activities, in particular IT equipment & office furniture shall be transferred to the

ownership of the CCI, unless the Project Board decides otherwise or the goods have been

procured from the funds provided by third parties and the agreements with them stipulate other

arrangements. The relevant provisions of the Standard Basic Assistance Agreement (SBAA)

between the Government of Uzbekistan & the UNDP, signed by Parties on 10 June 1993, incl. the

provisions on liability and privileges & immunities, shall apply to the provision of such support

services.

Any claim or dispute arising under or in connection with the provision of support services by the

UNDP country office in accordance with this document shall be handled pursuant to the relevant

provisions of the SBAA.

Audit Arrangements: The Audit will be conducted in accordance with the established UNDP

procedures set out in the Programming and Finance manuals by the legally recognized auditor.

Use of institutional logos on project deliverables: In order to accord proper acknowledgement to

UNDP for providing funding, UNDP should appear on all relevant project publications, incl.

among others, project hardware purchased w/UNDP funds. Any citation on publications regarding

projects funded by UNDP should also accord proper acknowledgement to UNDP. The UNDP logo

should be more prominent – and separated from any other logo, if possible, as UN visibility is

important for security purposes.

V. MONITORING FRAMEWORK AND EVALUATION

In accordance with the programming policies and procedures outlined in the UNDP User Guide,

the project will be monitored through the following:

Within the annual cycle

On a quarterly basis, a quality assessment shall record progress towards the completion

of key results, based on the Quality Management table below;

An Issue Log shall be activated in an off-line format and updated by the Project Manager to

facilitate tracking and resolution of potential problems or requests for change, which can be

raised at the Project Review meetings;

Based on the initial risk analysis submitted (see ANNEX I. RISKS LOG), a Risk Log shall

be activated in Atlas and regularly updated by reviewing the external environment that may

affect the project implementation;

Based on the above information recorded in Atlas, a Quarterly Progress Reports (QPR)may be

submitted by the Project Manager to the Project Board through the Head of Good Governance

Unit, using the standard report format available in the Executive Snapshot.

Project Lesson-Learned Log shall be activated and regularly updated to ensure on-going

learning and adaptation within the organization, and to facilitate the preparation of the

Lessons-learned Report at the end of the project

Monitoring Schedule Plan for 2 monitoring visits shall be activated in Atlas and updated to

track key management actions

Annually

Annual Review Report. An Annual Review Report shall be prepared by the Project Manager

and shared with the Project Board. As minimum requirement, the Annual Review Report shall

consist of the Atlas standard format for the QPR covering the whole year with updated

information for each above element of the QPR as well as a summary of results achieved

against pre-defined annual targets at the output level.

Annual Project Review. Based on the above report, an Annual Project Review shall be

conducted during the fourth quarter of the year or soon after, to assess the performance of the

project and appraise the Annual Work Plan (AWP) for the following year. In the last year, this

review will be a final assessment. This review is driven by the Project Board and may involve

other stakeholders as required. It shall focus on the extent to which progress is being made

towards outputs, and that these remain aligned to appropriate outcomes.

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VI. QUALITY MANAGEMENT FOR PROJECT ACTIVITY RESULTS

OUTPUT:

Activity Result 1

(Atlas Activity ID)

Start Date:

End Date:

Purpose

Description

Planned results Means of Verification Target date

Activity Result 2

(Atlas Activity ID)

Start Date:

End Date:

Purpose

Description

Planned results Means of Verification Target date

Activity Result 3

(Atlas Activity ID)

Start Date:

End Date:

Purpose

Description

Planned results Means of Verification Target date

LEGAL CONTEXT

This project document shall be the instrument referred to as such in Article I of the Standard Basic

Assistance Agreement (SBAA) between the Government of Uzbekistan and UNDP, signed on June

10, 1993.

Consistent with the Article III of the SBAA, the responsibility for the safety and security of the

executing agency and its personnel and property, and of UNDP’s property in the Executing

Agency’s custody, rests with the Executing Agency.

The executing agency shall:

a) put in place an appropriate security plan and maintain the security plan, taking into

account the security situation in the country where the project is being carried;

b) assume all risks and liabilities related to the executing agency’s security, and the full

implementation of the security plan.

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UNDP reserves the right to verify whether such a plan is in place, and to suggest modifications to

the plan when necessary. Failure to maintain and implement an appropriate security plan as

required hereunder shall be deemed a breach of this agreement.

The executing agency agrees to undertake all reasonable efforts to ensure that none of the UNDP

funds received pursuant to the Project Document are used to provide support to individuals or

entities associated with terrorism and that the recipients of any amounts provided by UNDP

hereunder do not appear on the list maintained by the Security Council Committee established

pursuant to resolution 1267 (1999). The list can be accessed via

http://www.un.org/Docs/sc/committees/1267/1267ListEng.htm. This provision must be included in

all sub-contracts or sub-agreements entered into under this Project Document.

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VII. ANNEXES

ANNEX I. RISKS LOG

# Description Category &

date identified

Impact &

Probability

Countermeasures /

Management response Owner

1. The agencies tasked with the

improvement of business

environment in the country may

find it too costly or too far-

reaching that they may persuade

the Government to roll back some

or most of the reforms

Political

August, 2014

May impede

implementation of

major activities in

the first two

components

Impact = 4

Probability = 2

Maintaining constructive

dialogue with government

partners and helping them

to identify institutional

development opportunities

for them to cope with

changes in their

organizational and

functional processes

Project

Manager

2. High turnover of staff in the CCI

and government authorities

Operational

August, 2014

May create

difficulties and

delays in

implementation of

planned activities

Impact = 3

Probability = 4

Develop standard training

materials (w/case studies)

and ensure application of

effective re-training

system for relevant

government staff

Project

Manager

3. Technical assistance projects

related to business environment

may lack coordination amongst

themselves which may result in

duplication of efforts and missed

opportunities for synergies among

development partners

Strategic

August, 2014

May effect on the

efficiency of the

project’s outputs

and outcomes

Impact = 3

Probability = 3

Continuously monitoring

of donor activities and

organizing regular

meetings and consultations

Project

Manager

4. The third component on

implementation of the inclusive

business projects depends on

further resource mobilization and

partnerships with private sector

and donors, which if unrealized

creates a risk of only partial

achievement of results

Financial

August, 2014

May result in only

partial achievement

of the component

results related to

number of projects

implemented

Impact = 4 (on

component)

Probability = 4

The component will have

concrete resource

mobilization targets and

will foster close

cooperation with CCI to

find partners

Project

Manager

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ANNEX II.PROJECT MANAGEMENT ROLES

I. PROJECT BOARD

Overall responsibilities

The Project Board is the group responsible for making by consensus management decisions for a project when guidance is

required by the Project Manager (PM), including recommendation for UNDP/CCI approval of project plans and revisions. In

order to ensure UNDP’s ultimate accountability, Project Board decisions should be made in accordance to standards that

shall ensure best value for money, fairness, integrity transparency and effective international competition. In case a

consensus cannot be reached, final decision shall rest with the UNDP Resident Representative. Project reviews by this group

are made at designated decision points during the running of a project, or as necessary when raised by the PM. This group is

consulted by the PM for decisions when PM tolerances (normally in terms of time and budget) have been exceeded.

Based on the approved annual work plan (AWP), the Project Board may review and approve project quarterly plans when

required and authorizes any major deviation from these agreed quarterly plans. It is the authority that signs off the

completion of each quarterly plan as well as authorizes the start of the next quarterly plan. It ensures that required resources

are committed and arbitrates on any conflicts within the project or negotiates a solution to any problems between the project

and external bodies. In addition, it approves the appointment and responsibilities of the PM and any delegation of its Project

Assurance responsibilities.

Composition and organization

This group contains three roles, including:

1) An Executive: individual representing the project ownership to chair the group.

2) Senior Supplier: individual or group representing the interests of the parties concerned which provide funding

and/or technical expertise to the project. The Senior Supplier’s primary function within the Board is to provide

guidance regarding the technical feasibility of the project.

3) Senior Beneficiary: individual or group of individuals representing the interests of those who will ultimately

benefit from the project. The Senior Beneficiary’s primary function within the Board is to ensure the realization of

project results from the perspective of project beneficiaries.

Potential members of the Project Board are reviewed and recommended for approval during the LPAC meeting. Efforts

should be made to extent possible to ensure gender balance among the members of the Project Board.

Specific responsibilities:

Initiating a project

Agree on PM’s responsibilities, as well as the responsibilities of the other members of the Project Management team;

Delegate any Project Assurance function as appropriate;

Review and appraise detailed Project Plan and AWP, including Atlas reports covering activity definition, quality

criteria, issue log, updated risk log and the monitoring and communication plan.

Running a project

Provide overall guidance and direction to the project, ensuring it remains within any specified constraints;

Address project issues as raised by the Project Manager;

Provide guidance and agree on possible countermeasures/management actions to address specific risks;

Agree on Project Manager’s tolerances in the AWP and quarterly plans when required;

Conduct regular meetings to review the Project Quarterly Progress Report and provide direction and

recommendations to ensure that the agreed deliverables are produced satisfactorily according to plans.

Review Combined Delivery Reports (CDR) prior to certification by the CCI;

Appraise the Project Annual Review Report, make recommendations for the next AWP, and inform the Project Board

about the results of the review;

Review and approve end project report, make recommendations for follow-on actions;

Provide ad-hoc direction and advice for exception situations when project manager’s tolerances are exceeded;

Assess and decide on project changes through revisions.

Closing a project

Assure that all Project deliverables have been produced satisfactorily;

Review and approve the Final Project Review Report, including Lessons-learned;

Make recommendations for follow-on actions to be submitted to the Outcome Board.

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II. EXECUTIVE

The Executive is ultimately responsible for the project, supported by the Senior Beneficiary and Senior Supplier. The

Executive’s role is to ensure that the project is focused throughout its life cycle on achieving its objectives and delivering

outputs that will contribute to higher level outcomes. The Executive has to ensure that the project gives value for money,

ensuring a cost-conscious approach to the project, balancing the demands of beneficiary and supplier.

Specific responsibilities (as part of the above responsibilities for the Project Board):

Ensure that there is a coherent project organization structure and logical set of plans;

Set tolerances in the AWP and other plans as required for the Project Manager;

Monitor and control the progress of the project at a strategic level;

Ensure that risks are being tracked and mitigated as effectively as possible;

Organize and chair Project Board meetings.

If the project warrants it, the Executive may delegate some responsibility for the project assurance functions.

III. SENIOR BENEFICIARY

The Senior Beneficiary is responsible for validating the needs and for monitoring that the solution will meet those needs

within the constraints of the project. The role represents the interests of all those who will benefit from the project, or those

for whom the deliverables resulting from activities will achieve specific output targets. The Senior Beneficiary role monitors

progress against targets and quality criteria. This role may require more than one person to cover all the beneficiary interests.

For the sake of effectiveness, the role should not be split between too many people.

Specific responsibilities (as part of the above responsibilities for the Project Board):

Ensure the expected outputs and related activities of the project are well defined;

Make sure that progress towards the outputs required by the beneficiaries remains consistent from the beneficiary

perspective;

Promote and maintain focus on the expected project output;

Prioritize and contribute beneficiaries’ opinions on Project Board decisions on whether to implement

recommendations on proposed changes;

Resolve priority conflicts.

The assurance responsibilities of the Senior Beneficiary are to check that:

Specification of the Beneficiary’s needs is accurate, complete and unambiguous;

Implementation of activities at all stages is monitored to ensure that they will meet the beneficiary’s needs and are

progressing towards that target;

Impact of potential changes is evaluated from the beneficiary point of view;

Risks to the beneficiaries are frequently monitored.

Where the project’s size, complexity or importance warrants it, the Senior Beneficiary may delegate the responsibility and

authority for some of the assurance responsibilities.

IV. SENIOR SUPPLIER

The Senior Supplier represents the interests of the parties that provide funding and/or technical expertise to the project

(designing, developing, facilitating, procuring, implementing). The Senior Supplier’s primary function within the Board is to

provide guidance regarding the technical feasibility of the project. The Senior Supplier role must have the authority to

commit or acquire supplier resources required.

Specific responsibilities (as part of the above responsibilities for the Project Board)

Make sure that progress towards the outputs remains consistent from the supplier perspective;

Promote and maintain focus on the expected project output from the point of view of supplier management;

Ensure that the supplier resources required for the project are made available;

Contribute supplier opinions on Project Board decisions on whether to implement recommendations on proposed

changes;

Arbitrate on, and ensure resolution of, any supplier priority or resource conflicts.

The assurance responsibilities of the Senior Supplier are to:

Advise on the selection of strategy, design and methods to carry out project activities;

Ensure that any standards defined for the project are met and used to good effect;

Monitor potential changes and their impact on the quality of deliverables from a supplier perspective;

Monitor any risks in the implementation aspects of the project.

If warranted, some of this assurance responsibility may be delegated.

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V. PROJECT MANAGER

Overall responsibilities

The PM has the authority to run the project on a day-to-day basis on behalf of the Project Board within the constraints laid

down by the Board. The PM is responsible for day-to-day management and decision-making for the project. The PM’s prime

responsibility is to ensure that the project produces the results specified in the project document, to the required standard of

quality and within the specified constraints of time and cost.

Prior to the approval of the project, the Project Developer role is the UNDP staff member responsible for project

management functions during formulation until the PM is in place.

Specific responsibilities would include:

Overall project management:

Implement the output activities in accordance with UNDP operational procedures, POPP, financial rules and regulations;

Liaise with the Project Board and its appointed Project Assurance to assure the overall direction and integrity of the

project;

Maintain close coordination with project partners for private sector development, ensure synergies, avoid overlaps in

project implementation, collaborate with other donors working in the same area, and provide information relevant to the

project;

Build partnerships and mobilize resources to implement project activities and deliver results, also guide other project

staff in their efforts in building partnerships and resource mobilization;

Explore synergies between the Business Forum of Uzbekistan project and other relevant initiatives in the country,

including work by the Government, private sector initiatives of multi-lateral and bilateral donors;

Provide guidance to project team(s)/ responsible party (s);

Identify and obtain any support and advice required for the management, planning and control of the project;

Ensure that gender considerations are effectively mainstreamed throughout project activities, work plans, budgets and

reports; Coordinate project strategies and activities with other UNDP projects seeking synergies and complementarities

within the country programme;

Perform when necessary Team Manager and Project Support roles.

Running a project:

Prepare the output AWP in alignment with the project document and Board decisions. Revise AWP as required;

In addition to the overall project implementation, PM will be fully responsible for implementation of the component I

related to public-private policy dialogue to improve business environment in the country, supervise the implementation

of all other components;

Monitor economic development trends, identify emerging issues of concern for the business climate in Uzbekistan and

develop proposals on new initiatives in the area of private sector development;

Design the scope of work and TORs for all bids and calls for proposals. Oversee work (quality and progress);

Monitor output progress against annual and quarterly work plans;

Supervise accomplishment of the Project work-plans, analyse emerging problems and take adequate measures to ensure

timely fulfillment of Project tasks;

Facilitate information sharing among all partners on private sector development and project related activities in the

country, sharing best practices and lessons learned on projects implemented;

Monitor financial resources and accounting to ensure accuracy and reliability of financial reports. Financial reports have

to be generated as per IPSAS requirements;

Manage and monitor the project risks as initially identified in the Project Brief appraised by the LPAC, submit new risks

to the Project Board for consideration and decision on possible actions if required; update the status of these risks by

maintaining the Project Risks Log;

Be responsible for managing issues and requests for change by maintaining an Issues Log to be submitted to the Project

Board;

Prepare the Project Quarterly Progress Report (progress against planned activities, update on Risks and Issues,

expenditures) and update in the Atlas;

Prepare the Annual review Report, and update it in the Atlas;

Capture and disseminate lessons learned and best practices resulting from implementation;

Coordinate the process of raising public awareness on Project and related activities through mass media;

Prepare at least one blog post on output results and four communication materials per year.

Closing a Project

Prepare Final Project Review Reports to be submitted to the Project Board;

Identify follow-on actions and submit them for consideration to the Project Board;

Manage the transfer of project deliverables, documents, files, equipment and materials to national beneficiaries as per

project Board recommendations;

Prepare final CDR for signature by UNDP and the Implementing Partner.

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VI. PROJECT ASSURANCE

Overall responsibility

Project Assurance is the responsibility of each Project Board member, however the role can be delegated. The Project

Assurance role supports the Project Board by carrying out objective and independent project oversight and monitoring

functions. This role ensures appropriate project management milestones are managed and completed. Project Assurance has

to be independent of the PM, therefore, the Project Board cannot delegate any of its assurance responsibilities to the PM.

The following list includes the key suggested aspects that need to be checked by the Project Assurance throughout the project

as part of ensuring that it remains relevant, follows the approved plans and continues to meet the planned targets with quality.

Maintenance of thorough liaison throughout the project between the members of the Project Board;

Beneficiary needs and expectations are being met or managed;

Risks are being controlled;

Adherence to the Project Justification (Business Case);

Projects fit with the overall Country Programme;

The right people are being involved;

An acceptable solution is being developed;

The project remains viable;

The scope of the project is not “creeping upwards” unnoticed;

Internal and external communications are working;

Applicable UNDP rules and regulations are being observed;

Gender mainstreaming policy embedded into project and implemented;

Any legislative constraints are being observed;

Adherence to RMG monitoring and reporting requirements and standards;

Quality management procedures are properly followed;

Project Board’s decisions are followed and revisions are managed in line with the required procedures.

Specific responsibilities would include:

Initiating a project

Ensure that project outputs definitions and activity definition including description and quality criteria have been

properly recorded in the Atlas Project Management module to facilitate monitoring and reporting;

Ensure that people concerned are fully informed about the project;

Ensure that all preparatory activities, including training for project staff, logistic supports are timely carried out.

Running a project

Ensure that funds are made available to the project;

Ensure that risks and issues are properly managed, and that the logs in Atlas are regularly updated;

Ensure that critical project information is monitored and updated in Atlas, using the Activity Quality log in particular;

Ensure that Project Quarterly Progress Reports are prepared and submitted on time, and according to standards in

terms of format and content quality;

Ensure that CDRs and FACE are prepared and submitted to the Project Board and Outcome Board;

Perform oversight activities, such as periodic monitoring visits and “spot checks”;

Ensure that the Project Data Quality Dashboard remains “green”.

Closing a project

Ensure that the project is operationally closed in Atlas;

Ensure that all financial transactions are in Atlas based on final accounting of expenditures;

Ensure that project accounts are closed and status set in Atlas accordingly.

VII. PROJECT SUPPORT

Overall responsibilities

The Project Support role provides project administration, management and technical support to the Project Manager as

required by the needs of the individual project or Project Manager.

Specific responsibilities would include:

Provision of administrative services:

Set up and maintain project files;

Collect project related information data;

Update plans;

Administer the quality review process;

Administer Project Board meetings.

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Project documentation management:

Administer project revision control;

Establish document control procedures;

Compile, copy and distribute all project reports.

Financial Management, Monitoring and reporting

Assist in the financial management tasks under the responsibility of the Project Manager;

Provide support in the use of Atlas for monitoring and reporting.

Provision of technical support services

Provide technical advices;

Review technical reports;

Monitor technical activities carried out by responsible parties.

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ANNEX III. TERMS OF REFERENCE

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