Supply Chain Management

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<p>Supply chain management is essentially the optimization of material flows and associated information flows involved with an organisation's operations. To manage these flows, e-business applications are essential to bring such benefits as noted in 'Internet retailing' in 2010 which reported that the average rates of return to a high street retailer could be as high as 10%. What did the same source report as the average rate of return for UK e-commerce sites?15% 12% 22% 18%</p> <p>Supply chain (SC) management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with this area of e-commerce and which refers to what is known as efficient consumer response (ECR):Transactions between an organisation and its customers and intermediaries The links between an organisation and all partners involved Creating and satisfying customer demand by optimizing strategies, promotions and product introductions (Correct Answer) None of the above</p> <p>An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:Inputs - process - outputs Process - inputs - outputs Sourcing - input - process - outputs Inputs - outputs - process</p> <p>Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics?The management of resources supplied from an organisation to its customers and intermediaries A supply chain that emphasises distribution of a product to passive customers An emphasis on using the supply chain to deliver value to customers who are actively involved in product and service specification The management of material resources entering an organisation from its suppliers and other partners</p> <p>The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business?There is a clear distinction between primary and support activities The concept still holds and does not need revision The support activities offer far more than just support Support activities have been subsumed under primary activities</p> <p>A value chain analysis provides an analytical framework for an organisation to examine individual activities and determine value added at each stage. The principles can also be applied to an organisation's external value stream analysis which considers how the whole production and delivery process can be made more efficient. The activities can be categorized into those:All of the below Those required for product development or production systems That create value as perceived by the customer Those that do not add value</p> <p>Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?Creating a preliminary delivery plan Creating a quality control plan Creating a preliminary production plan Creating a consensus forecast</p> <p>What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?Base-free organisation E-organisation Virtual organisation Cloud organisation</p> <p>Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange</p> <p>have given rise to the study of the optimisation of the:Vertical integration Information supply chain Information asymmetry Virtual integration</p> <p>The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though?Increased efficiency of individual processes Increased costs through outsourcing Improved data integration between elements of the supply chain Reduced complexity of the supply chain</p> <p>What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?Radio-frequency identification of products Supply chain visibility Password and user name reminders None of the above</p> <p>What was the rationale behind introducing the Global Data Synchronisation Network in 2005?To speed up e-commerce interaction To create standards for sharing information about products To provide a common pricing structure taking currency fluctuations into account To allow trading partners to manage each other's supply chain</p> <p>To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework?They are all accurate Supply chain finance and logistics cost - total, distribution, manufacturing, and inventory costs Cost in supply chain - return on investment Production level metric - range of products and services, effectiveness of scheduling techniques, capacity utilisation</p> <p>Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:Develop strong partnership relationships Focus on core competencies Reduce their number of suppliers All of the above</p> <p>As guidance to managing a global distribution, seven action points have been suggested. Do these include:Let distributors pick you Do not waste money, time and energy initially Treat local distributors as short-term partners They are all incorrect</p> <p>1.</p> <p>Supply chain management is essentially the optimisation of material flows and associated information flows involved with an organisation's operations. To manage these flows, e-business applications are essential to bring such benefits as noted in 'Internet retailing' in 2010 which reported that the average rates of return to a high street retailer could be as high as 10%. What did the same source report as the average rate of return for UK ecommerce sites? Your Answer: 12% Correct Answer: 22% More than double the high street return at 22%.</p> <p>2.</p> <p>Supply chain (SC) management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with this area of ecommerce and which refers to what is known as efficient consumer response (ECR): Your Answer: (blank)</p> <p>3.</p> <p>An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into</p> <p>products or services. Simply, put the sequence is represented: Your Answer: Process - inputs - outputs Correct Answer: Inputs - process - outputs Inputs - process - outputs is the correct sequence.</p> <p>4.</p> <p>Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics? Your Answer: (blank)</p> <p>5.</p> <p>The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business? Your Answer: There is a clear distinction between primary and support activities Correct Answer: The support activities offer far more than just support Also acknowledged by Michael Porter credited with the original concept, it is regarded now that support activities offer far more than just support, and contribute to the primary activities too.</p> <p>6.</p> <p>A value chain analysis provides an analytical framework for an organisation to examine individual activities and determine value added at each stage. The principles can also be applied to an organisation's external value stream analysis which considers how the whole production and delivery process can be made more efficient. The activities can be categorized into those: Your Answer: (blank)</p> <p>7.</p> <p>Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle? Your Answer: Creating a quality control plan</p> <p>8.</p> <p>What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?</p> <p>Your Answer: (blank)</p> <p>9.</p> <p>Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the: Your Answer: Vertical integration Correct Answer: Information supply chain An information supply chain examines the organisation's ability to gain technology driven supply chain management efficiency and effectiveness.</p> <p>10 .</p> <p>The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though? Your Answer: (blank)</p> <p>11 .</p> <p>What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers? Your Answer: Radio-frequency identification of products Correct Answer: Supply chain visibility Supply chain visibility relates to being able to access up-to-date accurate and relevant information about supply chain processes by different stakeholders.</p> <p>12 .</p> <p>What was the rationale behind introducing the Global Data Synchronisation Network in 2005? Your Answer: (blank)</p> <p>13 .</p> <p>To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework? Your Answer: Production level metric - range of products and services, effectiveness of scheduling techniques, capacity utilisation</p> <p>14 .</p> <p>Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to: Your Answer: Focus on core competencies Correct Answer: All of the above While not a one size fits all approach, the three basic assessments of core competencies, suppliers and relationships has been shown to be productive.</p> <p>15 .</p> <p>As guidance to managing a global distribution, seven action points have been suggested. Do these include: Your Answer: Let distributors pick you Correct Answer: They are all incorrect It should not take long to realize that the converse is more applicable for each of these points.</p> <p>The coordination of all supply activities of an organisation from its suppliers and partners to its customers is referred to as:Supply chain network Efficient customer response Supply and demand coordination Supply chain management</p> <p>There are various strategies used to meet objectives of effective consumer response (ECR).What would be an appropriate strategy to achieve timely, accurate, paperless information flow?Integrate this activity into all supply chain planning</p> <p>Efficient replacement Revision of organisation processes supported by information systems Efficient store assortments</p> <p>Again looking at ECR, an appropriate strategy to maximize efficiency of promotions is to:Revision of organisation processes supported by information systems Integrate this activity into all supply chain planning Efficient store assortments Efficient replacement</p> <p>An appropriate strategy to achieve the objective of optimising the productivity of retail space and inventory is:Revision of organization processes supported by information systems Integrate this activity into all supply chain planning Efficient replacement Efficient store assortments</p> <p>Transactions between an organisation and its suppliers and intermediaries, equivalent to buy-side e-commerce is known as:Supply streaming The downstream supply chain The upstream supply chain There is no difference to buy-side e-commerce</p> <p>The downstream supply chain is similar to sell-side and e-commerce and involves:Mainly involved with the procurement of material from suppliers Being exclusively outside an organization The distribution of products or delivery of services to customers None of the above</p> <p>In considering a simple model of a supply chain, the correct sequence of an organisation's supply chain from a systems perspective is:Acquisition of resources, transformation process, delivery to customers Transformation process, delivery to customers, acquisition of resources Delivery to customers, acquisition of resources, transformation process Transformation process, acquisition of resources, delivery to customers</p> <p>When a manufacturer develops an innovative product and then identifies a suitable target market and distribution channel. This is an example of:Value stream Value chain Push model of SCM Pull model of SCM</p> <p>The value stream is closely related to a traditional value chain. The difference is that it considers different types of tasks that are involved with adding value, plus:How the efficiency of these tasks can be improved How each link in the chain can be assessed Provides a rationale for additional investment All of the above</p> <p>When performance managing an electronic-supply chain management (e-SCM), measurement frameworks provide categories and examples of metrics. What would Return on Investment be a metric of?Delivery performance Profitability Supply chain partnership Cost in supply chain</p> <p>Again, with e-SCM performance management, what would be metrics of Costs in Supply Chain?Manufacturing cost Total cost Inventory cost Distribution cost All of the above</p> <p>There are options for restructuring the supply chain. A characteristic of vertical integration is:Close relationships with suppliers Majority of manufacture is in-house Total reliance on linked third parties All of the above</p> <p>A different restructuri...</p>

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