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Telefónica Compras Electrónicas, S.L.U.May 2012
Complete Guide
Supplier's Registration on the Supplier Portal of the Telefónica Group
Index
How to access the Supplier Portal of the Telefónica Group01
Supplier Portal – Pre-registration
Supplier Portal – Completion of the Registration
Contact – Helpdesk
02
03
04
How to access the Supplier Portal of the Telefónica Group
01
4Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
How to access the Supplier Portal - A01
1) Access www.telefonica.com
2) Access “About Telefónica”
5Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
How to access the Supplier Portal - B01
Access “Suppliers”
6Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
How to access the Supplier Portal - C01
Access “Access to Supplier Portal”
7Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
How to access the Supplier Portal - D01
8Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
02Supplier Portal –Pre-registration
9Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Supplier Portal – Pre-registration - A02
Register as a new supplier
10Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Supplier Portal – Pre-registration - B02
Fill in all fields in the pre-registration form (obligatory fields are marked with a star).
11Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Supplier Portal – Pre-registration - C02
Fill in all fields in the pre-registration form (obligatory fields are marked with a star).Afterwards click on “OK”.
12Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Supplier Portal – Pre-registration - E
• At the moment of confirming your pre-registration, an automatic notification is sent to the Registration Unit that corresponds to your company (according to the information filled in -countries supplied, contact person etc.).
• Your pre-registration will be reviewed by the Registration Unit who will decide on the approval of it. � Note: If the registration of your company is duplicated, its status will change to "Rejected„
and you will be notified about it. • Once your pre-registration is approved, you will receive a system notification informing you about
your access data (user ID and temporary password that you will need to modify the first time you access the Supplier Portal - see following slides).
• With these data you will be able to access again the Supplier Portal and complete the registration process by filling in your company‘s profile (see following slides). It is important to upload all the documents required by the Telefónica group (=supply conditions) and documents related to the country that your company supplies.
02
13Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Supplier Portal – Pre-registration - D
• Please note that it is mandatory that you sign the service agreement regarding the use of the e-commerce and e-invoicing platforms so that your company can participate in negotiation processes as well as, to access eMarketplace to receive purchase orders and to manage electronic invoices.
• The commercial team corresponding to your company will contact you soon once your pre-registration has been approved.
• Trading electronically with the Telefónica Group will bring your company among others the following benefits:• You will have the possibility to be invited to purchasing processes of the Telefónica Group.• More efficient management of purchase orders and invoices (electronically) related to your relationship
with the Telefónica Group companies. • Possibility to interconnect your management systems (ERP) with the Telefónica Group through the
interconnection with Adquira Marketplace, thus achieving full optimization of its management. • Access to service of Helpdesk and necessary resources for trainings focused on the use of different
platforms. • Should you have some doubts regarding the e-commerce service agreement you can contact your commercial
department:
02
CommercialSupplier´s country
of originContact person TELEFONO email
Comercial Adquira Argentina [email protected]
Luis Alarcon +5411 4333-6357 [email protected]
Leonardo Francica [email protected]
Adquira Brazil Brazil Comercial Adquira Brasil +55 11 3154.6824 [email protected]
Adquira Chile Chile Ricardo Castro Camus +56 2691 4179 [email protected]
Viviana Ishida 51)(1) 210-9489 [email protected]
Maria Enciso Medina [email protected]
Billie Zapata Pedroza [email protected]
Adquira Colombia Colombia YULIMAR DIAZ ORTEGA +571 705 0000 Ext. 71544 [email protected]
Adquira México México Anaid Avila (52-55) 41-69-2113 [email protected]
Adquira España España Comercial Adquira España 91 436 33 43 [email protected]
TCE Resto de Paises Eduardo Aciego de Mendoza [email protected]
Perú Perú
COMMERCIAL DEPARTMENT - CONTACT DATA
Adquira Argentina Argentina
14Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
03Suppliers Portal – Completion of the Registration
15Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Suppier Portal – Completion of the Registration - A03
You can access directly the website (Supplier Portal):http://acm.tce.adquira.com/suppliers
Use your data sent to you by the platform
16Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Suppier Portal – Completion of the Registration - B03
Change your temporary password for your own password and fill in the secret question/answer.
17Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Suppier Portal – Completion of the Registration - C03
Regístrese como nuevo proveedor
Accept the conditions related to the use of Supplier Portal.
NOTE: this is not the acceptance of the e-commerce service agreement.
18Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Suppier Portal – Completion of the Registration - D03
Access „Preferences“
Access “Update your profile”
NOTE:In the same menu you can change your password, secret question, language settings, currency etc.
19Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Suppier Portal – Completion of the Registration - E03
1. You have to complete all information about yourorganization, contact person etc. (obligatoryfields are marked with a star).
2. You have to complete the section „Profile Questionnaire” – upload required documents (1.1 y 1.2 or 1.3 + documents related to your country). The process of the download and uploadof documents is described in the point 1.
3. You have to click on “OK”
NOTE:Please bear on mind that all changes andthe upload of documents have to be doneat one go. There is no option of partial save.
20Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Suppier Portal – Completion of the Registration - F
• Once the data are completed and the required documents uploaded, your registration will change to status "Validated" and your corresponding Registration Unit will evaluate the accuracy of data.
• In case that the data are correct and once you have signed the e-commerce service agreement, the status of your registration will change to the status „Active“ with 2 year‘s validity.
• In case that the data are not correct or incomplete, your registration will return to the status „Approved“ notifying you that you should complete/check your data. The process continues as described in the point one.
• Please bear on mind that your company‘s profile has to be updated every 2 years from the moment that it changes to „Active“ status. The platform will send you an automatic notification, 60 days before expiration of your registration, asking you to update your profile. If the expiration date is overcome without any update of your registration, it will change to „Suspended“ status disabling you to participated in new negotiation processes.
• Should you have some questions about this you can contact our helpdesk (see the following slide).
03
21Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
04Contact – Helpdesk (CAU)
22Suppliers ManagementTelefónica Compras Electrónicas, S.L.U.
Contact – Helpdesk (CAU)
• Argentina: 08004440886• Brasil: 08007611002• Chile: 800800096• Colombia:(57-1)4227429• Costa Rica 08000571028• Czech Republic: 800166777• Ecuador: 01800001047• Eslovaquia: 0800606548• España: 900995723• El Salvador:(503) 22119045• Germany: 08001827347• Guatemala:(502)-24700889• Ireland: 1800 947 181• México: 018001238312• Nicaragua: 18000166 PIN 8330• Panamá: 008000570094• Perú: 080054947• UK: 08081012292• USA: 1-855-210-7895• Uruguay: 0004054469 • Venezuela:(58-212)2799231• Otros países/ Other countries: 00 420 234 600 781
04
email:[email protected]