Supplier Training: ARIBA Sourcing

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Singtel Supplier Training:

Ariba Sourcing

Mar 2017

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Table of Contents

• Configuring your browser to access Ariba Sourcing

• Ariba e-mail notification

• Establish an Ariba Commerce Cloud Profile

• Required Profile Fields

• Logging In

• Review Prerequisites

• Navigating the Sourcing Event

• Event Messaging

• Download the content of Sourcing Event

• View the content of Sourcing Event online

• Select Lots or Select Using Excel

• Bid Response Type

• Bid Submission and Revision

• Bid Save

• Error Submitting Bid

• Successful Submission

• Ariba Help Centre

• Ariba Support Hotline

• Locate your local Ariba Support

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Before you log in to Ariba, your web browser must be configured to allow cookies from ariba.com.

Specifying Cookie Settings for Microsoft Internet Explorer

Steps1. In Internet Explorer, click the Tools menu, and then click Internet Options.

2. Click the Privacy tab and check your privacy settings.• If your privacy setting is Block all cookies, you must change the privacy setting

to a lower level of privacy, such as High.

• If your privacy setting is High, click Sites, enter ariba.com in the Address of website field, and click Allow.

• If your privacy setting is anything else, you don't have to do anything.

Configuring your browser to access Ariba SourcingReturn to table of contents

Company Confidential

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Specifying Cookie Settings for Mozilla Firefox

Steps1. In Mozilla Firefox, click the Tools menu, and then click Options.

2. Click the Privacy tab and check the setting in the History section.• If the setting is Remember history or Never remember history, you don't have

to do anything.

• If the setting is Use custom settings for history, and the Accept cookies from sites check box is selected, you don't have to do anything.

• If the setting is Use custom settings for history, and the Accept cookies from sites check box is not selected, click Exceptions, enter ariba.com in the Address of website field, and click Allow.



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Specifying Cookie Settings for Apple Safari

Steps1. In Apple Safari, click the button that displays the menu of the general Safari settings, and then click Preferences.

2. Click the Privacy tab and check the Block cookies setting.• If the Block cookies setting is From third parties and advertisers or Never, you

don't have to do anything.

• If the Block cookies setting is Always, change it to either Never or From third parties and advertisers.



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Specifying Cookie Settings for Google Chrome

Steps1. In Google Chrome, click the Chrome menu on the browser toolbar, and then click Settings.

2. Click the Show advanced settings link at the bottom of the Settings page.

3. In the Privacy section, click Content Settings, and look at the Cookies section. Check the whether the following options are selected:• Block sites from setting any data• Block third-party cookies and site data

4. Take the appropriate action to enable cookies from ariba.com:If neither one of the settings in the previous step is selected, cookies from ariba.com are already enabled, and you don't have to do anything.

5. If one or both of the settings in the previous step are selected, click Manage exceptions, click the Hostname pattern field, enter [*.]ariba.comin the field, and choose either Allow or Clear on exit from the Behavior pull-down menu.



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Step Action

1. You will receive an e-mail invitation to participate in an event, see example below. Click (A) if you are accessing the tender for first time. If you have not received an invitation & are expecting to, please email to the respective Singtel Sourcing Administrator.

Ariba e-Mail NotificationReturn to table of contents

A

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Step Action

2. If you have not already established your company’s Commerce Cloud profile, you will be prompted to do so; please click (A) to establish your profile. If you already have a profile registered, click on (B) to enter your company Ariba Id number, linking your existing account with Singtel’s.

Establish an Ariba Commerce Cloud Profile

A

B

Return to table of contents


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Step Action

3a. Enter the required informations with asterisks (*). If you need further assistance on the Supplier Registration, please refer to Ariba Network Registration Guide.

Establish an Ariba Commerce Cloud ProfileReturn to table of contents


http://www1.singtel.com/content/dam/singtel/sites/GP-Ariba Supplier Registration- Guide.pdf

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Step Action

3b.

Establish an Ariba Commerce Cloud Profile

Enter your user account information. Your e-mail address will serve as your username. If you do not want this to be your username, you should uncheck the box stating: “use my e-mail as my username” and enter your desired username. Ariba recommends using your e-mail address as your username. Tick (A) and click “Submit” to complete the registration.

A


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Step Action

4. Please complete the following self-assessment questionnaires by clicking “Go to Company Profile”. Click “Submit” once you have completed the questionnaires.

Required Profile FieldsReturn to table of contents


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Step Action

5. Click Save and Close once “Customer Requested Profile Information” updated to “Complete”.

Required Profile FieldsReturn to table of contents


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Step Action

6. You can see the projects that you have been invited to participate in under the status “Open”. You can view the end time and what type of event it is. Click (A) to participate the event.

Logging In

A



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Step Action

7a. Once an event is selected, the following screen will appear. You can preview some of the content prior to intending to participate. However, You must click “review prerequisites” to accept our non-disclosure agreement and tender terms and conditions before you can view our RFP content.

Review PrerequisitesReturn to table of contents


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Step Action

7b.

Click “View Bidder Agreement” to read through the NDA content.

Click “References” to read through the Tender Terms and Conditions.

Review Prerequisites

You will not be able to see the event content unless you have accepted the Non-Disclosure Agreement (A) and Tender Terms and Conditions (B).


A

B

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Step Action

8. From (A), you can see the time remaining in an event and you will be able to access each section by using the quick navigation tab at (B).

Navigating the Sourcing Event

A

B



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Step Action

9a. If you have any event related questions, please send them through the “Event Messages” (A). Click “Compose Message” (B) and you will be able to enter your messages and upload attachments as shown in (C). Note: DO NOT SUBMIT PRICING THROUGH COMPOSE MESSAGE

Event Messaging

A

B

C



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Step Action

9b. You should download the “Singtel Group Q&A” template and consolidate all your questions. Upload this template using the compose message

Event MessagingReturn to table of contents


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Step Action

10a. You can download the content of the event by clicking (A).

Download the content of Sourcing Event

A



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Step Action

10b.

Download the content of Sourcing Event

A

B

C

Click (A) and tick the contents which you want to download (B). Afterselection is done, click (C) to download. Once download is completed, click “Done”.


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Step Action

11a. If you do not wish to download the content, you can view the content of the event online by navigating each section (A).

View the content of Sourcing Event online

A


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Step Action

11b.

(B) Pricing

View the content of Sourcing Event online - Sample

(A) Introduction : Group Instruction to tenderers, WHS Compliance Statement

(C) Commercial Terms and or Technical Specifications


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Step Action

12.

Select Lots

Once you have read through and understand the event content, click “Select Lots” to begin your bid submission.



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Step Action

13a.

Select Lots or Select Using Excel

Please submit the pricing as per the currency rule set in the event type. In the following sample, you can submit the pricing in different currency. You can submit using “Select Lots” or “Select using Excel”.


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Step Action

13b.


Select event Bidding Currency (example Singapore Dollar) and Click “Submit Selected Lots”.



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Step Action

13c.


If you need to submit the lot in different currency, please tick (A). Choose the currency as shown in (B).

A

B



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Step Action

14. Determine the format your response is requested in.

• Response Type 1 : Some events will require you to download and complete all information in an Excel file and upload the file back into Ariba for validation. The excel icon indicates this type of a response is required.

• Response Type 2 : Some events will require you to fill out all information directly on the web

• Response Type 3 : Some events will require you to enter some information on the web and attach other documents.

Bid Response TypeReturn to table of contents


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Step Action

14a. An event may ask you to submit the entire bid through an Excel sheet. You can download the Excel file by clicking on “Download Content” (A). Choose the completed file for upload as shown in (B). Click “Upload” (C).

NOTE: DO NOT CHANGE THE FORMAT (ADDITIONAL COLUMNS, ROWS, TABS, ETC) OF THIS EXCEL DOCUMENT IN ANYWAY, OR UPLOAD WILL FAIL.

Response Type 1

A

B

C



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Step Action

14a. You will be asked to verify the number of lots or line items you have bid on. Verify that this is correct and click “User Selected Lots” (A). You will be informed the Import is Successful and reminded that your bid is not complete until you have clicked on the “Submit Entire Response” button (C).

Response Type 1

A

B

C


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Step Action

14b. You are expected to fill the total price in respective currency under (A) and (B)

Response Type 2 : Responses with an asterisk (*) are mandatory:

A

B

Tool tip : The double arrows expand the window of viewable content



Tool tip : This icon allow you to add multiple attachments

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Step Action

14b. You can add multiple attachments by clicking (A). Enter the comment for the attachment and choose file to upload.

Response Type 2 : Responses with an asterisk (*) are mandatory:Return to table of contents


A

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Step Action

14b. Under (A), please select from the drop down values (Yes, No or Unspecified). If you do not comply with (A), please input your comments in (B).

A

B

Return to table of contentsResponse Type 2 : Responses with an asterisk (*) are mandatory:


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Step Action

14c.

Response Type 3

Response Type 3 may have various questions to be completed online and some of these questions may require updating of an Excel file.You simply have to click on the file name to download the document (A), fill the document out, and click “Update File” (B) to upload your completed attachment.

Tool tip: Maximum file size per each upload is 100MB. You can zip all attachments and upload

A

B


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Step Action

15.

Bid Submission and Revision

You can submit your bid or make revisions to a submitted bid until the event closes. The event will close when the countdown clock, located in the upper right hand corner, reaches 00:00:00.



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Step Action

16.

Bid Submission and Revision

Click (A) if you want to revise response of the submitted bid before the event closes. Click (B) to confirm your intention to revise the bid. After which, you can proceed to revise the submission and please remember to click “Submit Entire Response”.

A

B


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Step Action

17.

Bid Save

You can save your bid but please note the response has not been submitted to Sourcing Administrator. You can continue to work on your responses but please remember to click “Submit Entire Response” when you are done.



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Step Action

18.

Error Submitting Bid

If you receive an error message such as the one below, this shows your bid has not been submitted. Click on (A) for details on what is causing this error or contact your Sourcing Administrator with the sourcing event name and a screenshot of the error message.

A



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Step Action

19.

Successful Submission

Click “Submit Entire Response” (A) and “Ok” (B) to confirm the submission of the bid. Followed by an indicator shown in (C) “Your response has been submitted. Thank you for participating in the event.”

A

B

C


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Click “Help Center” (A) to launch Ariba Exchange User Community.Click “Learning” (B) to display all the tutorials and online training videos available.

Ariba Help Centre

A

B



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Please call the Ariba Hotline should you encounter any issues during your log in or submission. Please quote the Ariba RFP Document no which is found in the email invite (as shown below)

For Singapore hotline : 1800 311 4600 or +65 6311 4745

Ariba Support HotlineReturn to table of contents


Ariba RFP Document no

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Locate your local Ariba Suppliers hotline by clicking “Support” (A), “Get Help by Phone” (B) and “select your location” (C).

Locate your local Ariba Support

A

B

C



Disclaimer: This material that follows is a presentation of general background information about SingTel’s activities current at the date of the presentation. The information contained in this document is intended only for use during the presentation and

should not be disseminated or distributed to parties outside the presentation. It is information given in summary form and does not purport to be complete. It is not to be relied upon as advice to investors or potential investors and does not take into

account the investment objectives, financial situation or needs of any particular investor. This material should be considered with professional advice when deciding if an investment is appropriate.

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Supplier Training: ARIBA Sourcing