Supplier Scanner Manual, v2 - Amazon S3reusables... · Supplier Scanner Manual, v2.17 . 2 1.815.776.9470 11470 Industrial Dr. Galena, IL 61036 Visit us online at ... FOR WINDOWS XP

Supplier Scanner Manual, v2.17

2

1.815.776.9470 11470 Industrial Dr. Galena, IL 61036

Visit us online at www.WaveReaction.com

Table of Contents

Table of Contents .......................................................................................................................................... 2

Why Scan Containers? .................................................................................................................................. 4

Definitions ..................................................................................................................................................... 5

Hardware ...................................................................................................................................................... 5

Installing Scanner Software Through Mobile Device Center or Microsoft ActiveSync ................................. 6

Log-On Procedure for Container Tracking System ........................................................................................ 8

Main Screen and Connectivity .................................................................................................................... 10

Main Scanner Window ................................................................................................................................ 11

Function Activation and Access Permissions .............................................................................................. 12

Ship RTI ....................................................................................................................................................... 15

Audit ............................................................................................................................................................ 18

Scanner Troubleshooting - Honeywell 9900 ............................................................................................... 19

Scanner Troubleshooting - Motorola MC9090-G ....................................................................................... 20

SUPPORT ..................................................................................................................................................... 20

3



NOTICE OF CONFIDENTIALITY All information and Content contained in this manual is the property of Wave Reaction or its licensors. The Content is protected by copyright laws, trademark and design rights. Any unauthorized use of the Content will be considered a violation of Wave Reaction's intellectual property rights. Unless otherwise stated in this document, Wave Reaction and its suppliers reserve all tacit and direct rights to patents, trademarks, copyrights or confidential information relating to the Content. Unless otherwise stated in this document, no Content may be copied, distributed, published or used in any way, in whole or in part, without prior written agreement from Wave Reaction, except as allowed by the limited license contained in these Conditions of Use. You may not, and these Conditions of Use do not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify or create derivative works with respect to the software or manual. The Content may not be modified in any way. The Content may not be distributed, sold or republished. Any copyright notices or other ownership notices on the documents, information and Content must be preserved in any copy or printed copy.

4



Why Scan Containers?

Having containers available when they are needed, and in good repair, makes everyone’s job easier. The proper tracking of the containers can only be accomplished through an automated system. Although it is a simplified version of the assembly process, the flowchart below shows that the movement of the containers is complex. WAVE reusables is a system to track the specialized containers needed to ship the process parts. You are an important part of the process. When you properly scan the barcodes on the container and transmit the information to WAVE reusables for processing, you make the job easier for you and others involved in the product. This manual has been prepared to help you to perform this function easier.

5



Definitions

In reading this manual, the following definitions will apply. Container: The asset that contains the part being shipped. A container can be a unit container or a multiple container. Unit Container: A returnable asset containing a single part. Multiple Containers: A returnable asset containing multiple parts, or totes. Tote: A single part within a multiple container. Master Label: A label that is attached to a multiple container. The master label replaces the need to have serialized labels on every tote. Part Number: The supplier-assigned number, associated with the part being shipped. Scan Point: Your location, or the location where the barcode scans are being performed

Hardware WAVE reusables software detailed in this manual has been developed to run on the following platforms running the Windows Mobile 5 operating system or higher:

Motorola MC9090-G Motorola MC9190-G Motorola MC92N0G Motorola MC95 Honeywell Dolphin 9900 Honeywell Dolphin 7900 Intermec CK3 Intermec CK71 Intermec CK3X

Other scanner models are currently unsupported. New unsupported scanner models must go through a certification process before you will be able to login to the WAVE reusables software.

6



Installing Scanner Software Through Mobile Device Center or Microsoft ActiveSync Begin by installing the handheld scanner communication software on your PC. FOR WINDOWS XP SP2 OR EARLIER: Download ActiveSync 4.5: www.microsoft.com/en-us/download/details.aspx?id=15 FOR WINDOWS 7, VISTA, 8, 10: Download Windows Mobile Device Center 6.1 or newer: For 32-bit OS: www.microsoft.com/en-us/download/details.aspx?id=14 For 64-bit OS: www.microsoft.com/en-us/download/details.aspx?id=3182 Connect the handheld scanner cradle to your PC via the USB cable. Dock the handheld scanner in the cradle. If you are using ActiveSync on an older Windows computer: The application will boot when the scanner is docked. The “Configuration Wizard” window shown to the right will appear. Click “Cancel” to close this window, as additional configuration is not necessary.

If you are using Windows Mobile Device Center: The application will not automatically boot when the scanner is docked. Open the “Windows Mobile Device Center” icon from within your Window’s Control Panel, under the “Hardware and Sound” heading. Click “Connect without setting up your device” on the initial configuration window, as additional configuration is not necessary.

http://www.microsoft.com/en-us/download/details.aspx?id=15



7



In ActiveSync, click on the “Explore” button to display the connected device’s contents in a folder. In the Mobile Device Center, under “File Management,” click on the “Browse the contents of your device” button to display the connected device’s contents in a folder.

NOTE: You will receive from Wave Reaction (either through email, a remote download ( found at http://reusablesdeere.wavereaction.com/downloads/downloads ), or other method) a .CAB file of software to be installed on the scanner. This .CAB file is often compressed and saved in a .ZIP formatted file. The .ZIP file must be uncompressed using a decompression utility (such as 7-zip or WinZip) to display the .CAB file. Contact your on-site tech support If you have any questions about unzipping files. With your device window opened in the syncing application, drag the .CAB software files from your computer into a folder on your scanner – For example, the “Application” folder. Remember which folder the file is copied into. After copying the file from the computer to the scanner, the scanner can be undocked. Navigate to the folder on the scanner, and open it. Tap once on the .CAB file to open it. You will be prompted whether or not you wish to install the software. Ensure that the file is being installed to “Device” (the top radio button), and tap the “Install” button in the menu across the bottom of the screen to install the software. After installation is complete, the WAVE reusables icon will appear as an icon on the main menu screen. Tap this icon to boot the RCM application.

http://reusablesdeere.wavereaction.com/downloads/downloads

8



Log-On Procedure for Container Tracking System

The device will display the username, password, and Access ID of the

most recent successful login for quick access.

1) Enter your Username into the “Username” text field. 2) Enter your Password into the “Password” text field. 3) Enter your Access ID into the “Access ID” text field. 4) Select “Login.”

If you encounter any issues, the “Help” button on the bottom menu will display either the “Settings” panel or the “Internet Check” panel. NOTE: If the text fields are green, there is a WIFI or cradle connection to the scanner. If the text fields are red, there is no connection to the WIFI or cradle. SETTINGS

Use Last Saved Database: Select this option if you wish to use the last saved database to reference SKUs and RTIs, as opposed to contacting the server and downloading the latest version. This can save time, but may not be referencing the latest data.

NOTE: This can also be used to bypass the database connection when not

connected to the internet. Test Mode: This option should only be checked when

working with WAVE reusables personnel. Auto Submit: Select this option to automatically submit data

that is captured by the scan laser. Use Proxy: If your location’s network has a proxy server,

check the “Use Proxy” checkbox and enter the proxy address into the field provided.

In addition to the above options, the “Settings” panel will also display your scanner’s Public IP and Serial Number. Know where to locate this information in the event that it is necessary for reference by WAVE reusables personnel.

9



INTERNET CHECK If you are experiencing connection issues, click the “Help” menu and select the “Internet Check” panel. This panel will execute a series of three pings to determine where the issue originates. This information can assist IT personnel or WAVE reusables personnel in correcting connection issues. 1) The application checks whether the scanner is connected to a wifi access point or is docked in the cradle 2) The application checks whether the scanner gets a ping from Google 3) The application checks whether the scanner gets a ping from the URL of the web service

SOUND AND VOLUME CONFIGURATION To configure sound and volume options, click the “Help” menu and select the “Sound Check” panel. This panel contains three sliders that allow you to configure the loudness, pitch, and length of the alert chime.

Scan Volume: Slide the selector to the left for a quieter alert chime, and to the right for a louder chime.

Scan Tone: Slide the selector to the left for a lower-frequency alert chime pitch, and to the right for a higher-frequency alert chime pitch.

Scan Challenge Time: Slide the selector to the left for a shorter alert chime length, and to the right for a longer alert chime length.

To test your current settings, tap the “Test” button to hear an alert chime matching your configuration. After you are satisfied with the settings, click “Exit” to return to the login screen. LANGUAGE SELECTION Users can select which language they wish to display the application in by selecting the “Languages” button in the bottom bar, and choosing English, Spanish, German, French, or Portuguese as their preferred language from the menu displayed. Selecting a language will display all functions and alerts in the language selected.

10



Main Screen and Connectivity

The Main Screen has a number of optional functions that may be enabled for your scanner based on your login ID. If you are required to use these optional functions, they will be enabled and available for use. If you are not required to use these options, you will not be able to select them or enter data into them, and they will appear grayed-out.

If the wireless connection is available, one of the icons above will be displayed in the top menu bar on the screen, based on your model of scanner. The wireless connection is checked each time a function is initially selected.

If the wireless network is not available, the Internet is not available, or the main database server is not available, one of the icons above will be displayed in the top menu bar on the screen, based on your model of scanner.

IMPORTANT: To work offline, you must enter “Offline Mode,” selected within the “Options” button accessed after logging in. “Offline Mode” will save the scanned data locally on the scanner, to be uploaded when the scanner is docked. During these scans, information about the container will not be displayed as the database is not available. Once the connection becomes available, uploads will begin automatically. Scans captured while the scanner is online will indicate a successful capture with a green “Submit” button, while scans captured while the scanner is offline will indicate a successful capture with a yellow “Submit” button. Scans that generate an error that results in the data not being captured will display a red “Submit” button. WARNING: All offline transactions are saved in a persistent local storage location to preserve the file if the scanner is cold booted. Anytime there is an offline file on the scanner, we will attempt to upload those transactions. If there is any error trying to upload a transaction to the server, the transaction is not removed from the file, and Wave Reaction will make another attempt at an upload when an internet connection is available.

11



Main Scanner Window The main window of your scanner presents five functions, indicated with icons. Your location may not have access to all functions. Disabled functions will be indicated with grayed-out icons (See “Function Activation and Access Permissions for more information on how access to functions is assigned). If your location has access to more than the first five functions, the “More” button will display any additional functions on the next window. The three images below display all functions that may be made available. The status bar across the top of the window will indicate its active internet connection.

Clicking the ‘keyboard’ icon in the center of the bottom bar will display a manual-entry keyboard. The bottom bar also features an ‘Options’ button, which allows the user to select “Offline Mode” for capturing data when a wireless network is not present, or “Change Login” to log out the current user and return the application to the login page.

12



Function Activation and Access Permissions Access to each function determined by the user’s login privileges. System administrators are responsible for assigning individual users access to each function via the “Users” module in the “Corporate” category of the WAVE reusables website. Access privileges cannot be modified from the scanner. System administrators must use the “Users” module, open the individual user’s Detail page, and assign access rights module by module using the “Permissions” selector form. COMMISSION RTI: Commissioning an RTI identifies an RTI to be tracked throughout the WAVE reusables system. Access to the “Commission RTI” function is granted by assigning the user access to “Commission RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. NOTE: Granting a user access to the “Commission RTI” function will unlock both the “Commission Single RTI” and “Commission By Location” versions of the function. The user will be prompted which version of the “Commission RTI” function they wish to perform when selecting it.

RECEIVE RTI: Receiving an RTI sets the status of the RTI (or quantity of SKUs) as having been “received.” Access to the “Receive RTI” function is granted by assigning the user access to “Receive RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. Granting a user access to the “Receive RTI” function will unlock both the “Receive From Location” and “Receive Trailer” versions of the function. The receiving terms specified in the Contract between shipping locations will determine which version of the “Receive RTI” function the user will be able to perform.

SHIP RTI: Shipping an RTI sets the status of the RTI (or quantity of SKUs) as having been “shipped” from your location. Access to the “Ship RTI” function is granted by assigning the user access to “Ship RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. Granting a user access to the “Ship RTI” function will unlock both the “Ship To Location” and “Ship to Existing Shipment” versions of the function. The shipping terms specified in the Contract between shipping locations will determine which version of the “Ship RTI” function the user will be able to perform.

13



CHECK STATUS: Checking the status will display the most recent status assigned to the RTI being scanned. Access to the “Check Status” function is granted by assigning the user access to “Check Status” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed.

AUDIT: Audits are performed at the location-level periodically to ensure accurate inventory counts. Access to the “Audit” function is granted by assigning the user access to “Audit RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. NOTE: The “Audit” module will only function when the scanner is in “Offline Mode.” If the “Audit” module is disabled even after an administrator has granted access, check the “Options” button to ensure the scanner is set to “Offline Mode.”

FLAG RTI: A number of “flags” can be assigned to an RTI to indicate a change in their status, or that quality assurance is required. Access to the “Flag RTI” function is granted by assigning the user access to “Flag RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. The terms specified in the Contract between shipping locations will determine which flags the user will be able to assign to RTIs.

CLEAR RTI FLAG: After quality assurance action has been taken, quality assurance flags must be removed. Access to the “Clear RTI Flag” function is granted by assigning the user access to “Clear RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. NOTE: This module is intended to use by locations that do not track the repair time, cost, or material. Locations that do track the repair time, cost, or material will use the “Service RTI” function to capture the time, cost, quantities, etc.

CHANGE RTI: The “Change RTI” function moves an existing RTI barcode’s ID and history to be assigned to a new RTI entirely. Access to the “Change RTI” function is granted by assigning the user access to “Change RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed.

14



CHANGE SKU: Like “Change RTI,” the “Change SKU” moves an existing RTI barcode’s ID and history to be assigned to a new SKU entirely. Access to the “Change SKU” function is granted by assigning the user access to “Change SKU” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. NOTE: Granting a user access to the “Commission RTI” function will unlock both the “Commission Single RTI” and “Commission By Location” versions of the function. The user will be prompted which version of the “Commission RTI” function they wish to perform when selecting it.

SERVICE RTI: Servicing an RTI records the quality assurance steps necessary to remove a “flagged” status from an RTI. Access to the “Service RTI” function is granted by assigning the user access to “Service RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed. NOTE: This module is intended to use by locations that track the repair time, cost, or material. Locations that do NOT track the repair time, cost, or material may use the “Remove RTI Flag” function to remove a Flag from an RTI.

ASSOCIATE RTI: Associating a related item with an RTI indicates that when the RTI is received, the related item should be presumed to be with it. Access to the “Associate RTI” function is granted by assigning the user access to “Associate RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed.

COMPLIANCE RTI: The “Compliance RTI” module is used to audit RTI usage. Access to the “Compliance RTI” function is granted by assigning the user access to “Compliance RTI” in the user’s “Permissions,” found within the Detail page. If access is not given to the user, the icon will appeared grayed-out, and it cannot be accessed.

15



Ship RTI

Shipping an RTI sets the status of the RTI (or quantity of SKUs) as having been “shipped” from your location. While WAVE reusables supports both serialized and non-serialized RTIs, the handheld scanner can only ship serialized RTIs. To ship RTIs, tap the “Ship RTI” button. The shipping terms specified in the Contract between shipping locations will determine which version of the “Ship RTI” function the user will be able to perform.

SHIP (3RD PARTY SCANNER) If the user is making use of a third-party scanner, the scanner will display the “New Shipment” interface with a more comprehensive list of capture fields required. When clicking on the “Ship RTI” icon, a pop-up prompt will allow the user to select whether they intend to create a “New Shipment,” or “Edit Open Shipment” to continue modifying a shipment that has been created but has not yet been completed. INPUT: Begin on the “Carrier” tab.

Carrier: Select the carrier from the “Carrier” drop down Dock: Select the departing dock from the “Dock” drop down Shipment #: Enter the Shipment Number into the “Shipment #” box Trailer #: Enter the Trailer Number into the “Trailer #” box Tracking #: Enter the Tracking Number in to the “Tracking #” box Freight #: Enter the Freight Number into the “Freight #” box Bill Lading: Enter the Bill of Lading into the “Bill Lading” box Packing List: Enter the Packing List number into the “Packing List” box Gross Weight: Enter the gross weight of the shipment into the “G. Weight” box. The unit of weight measurement can be defined in the drop-down menu box.

“Carrier” and “Shipment #” are required fields. While the fields in white are not required, their inclusion makes for a more complete registry entry.

16



Continue adding data on the “Parts” tab. “Destination” Drop-Down: Select the destination from the drop-down menu box at the top of the screen Part #: Enter the Part Number being shipped into the “Part #” box PO #: Enter the Purchase Order Number into the “PO #” box Trigger #: Enter the Trigger Number into the “Trigger #” box Quantity: Enter the Quantity of the part being shipped into the “Quantity” box. The unit of measurement can be specified using the drop-down box. Container: Use the barcode scanner to capture the barcode in the “Container” box

Numbers highlighted in yellow are required fields. While the fields in white are not required, their inclusion makes for a more complete registry entry. NOTE: After a barcode is scanned, the entry will be saved, but not completed. If the shipment is “exited” without being completed, the user will need to select “Edit Open Shipment” to finish it. To complete and close the shipment, the user must tap the “Compete” button on the bottom menu bar. RTIs that have already been scanned, and their details, are visible in the “Details” tab. To complete and close the shipment, the user must tap the “Compete” button on the bottom menu bar.

MODE: Online This function can only be performed when the scanner is in “Online” modes. NOTE: The “SUBMIT” button is only used if a value is manually entered into a field, instead of being scanned. Tapping the “SUBMIT” button is the equivalent of pulling the scanner trigger.

17



Editing an Open Shipment

Users of third-party scanners will have the ability to edit shipments that have been saved, but not yet been completed. To edit an open shipment - i.e. one that has not yet been completed - click on the “Edit Open Shipment” on the main screen. Open shipments will be displayed in list format in the order they were created. Select the entry from the list, and tap the “Open” button on the bottom menu bar.

The application will bring the selected shipment into the “New Shipment” interface where it can be completed, or additional information added.

18



Audit

AUDITING A SHIPMENT When a Bill of Lading (BOL) is received with the shipment, click on “Audit.” Scan the barcode on the BOL. The summary of the shipment will be displayed in the “summary” tab, detailing the commodities received and their quantities. The “detail” tab will display the actual barcodes associated with the items being received. After the BOL is scanned, scan each individual barcode of every item in the shipment. As each item barcode is scanned, it will be highlighted green, and the “audited” value will be set to “1.” INPUT:

RTI #: Enter the RTI to add it to the Shipment Audit. If a barcode scanned is not part of the shipment, it will appear in the “exceptions” tab. Scan all barcodes until every item has been audited. Click on “Complete” after all items have been scanned.

MODE: Online This function cannot be performed when the scanner is in “Offline” mode. NOTE: The “SUBMIT” button is only used if a value is manually entered into a field, instead of being scanned. Tapping the “SUBMIT” button is the equivalent of pulling the scanner trigger.

19



Scanner Troubleshooting - Honeywell 9900

Rebooting the Honeywell 9900 Scanner Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. Perform a soft reset when:

*The terminal fails to respond. *After installing some software applications. *After making changes to certain system settings, such as network cards.

1. Press and hold the CTRL + SFT keys for approximately five seconds. 2. The decode and scan LEDs flash for approximately three seconds as the terminal resets. 3. When the reset is complete, the WAVE reusables application should be re-opened. Other Troubleshooting 1. I cannot get the scanner to scan. Make sure: *That you are in the “WAVE reusables” Application Software.

*That the bar code is not bad, dirty or damaged. *That you are not too far away from the bar code. *That the red scan beam covers the entire bar code. *That the battery is not low.

2. I have more than one scan listed for the same bar code. There should be only one read per bar code. If a bar code displays more than once, simply highlight the extra read and tap “Delete”. Answer “OK” to the Delete record verification. Repeat for each extra read. 3. RACF ID If operating within the John Deere network, please be prepared to give the User ID to the help desk.

20



Scanner Troubleshooting - Motorola MC9090-G Rebooting the Mobile Computer If the mobile computer stops responding to input, reset it. There are two reset functions: warm boot and cold boot. A warm boot restarts the mobile computer by closing all running programs. A cold boot also restarts the mobile computer, but erases all stored records and entries in RAM. Data saved in flash memory or a memory card is not lost. In addition it returns formats, preferences and other settings to the factory default settings. Perform a warm boot first. This restarts the mobile computer and saves all stored records and entries. If the mobile computer still does not respond, perform a cold boot. Performing a Warm Boot 1. Hold down the Power button for approximately five seconds. As soon as the mobile computer starts to perform a warm boot release the Power button. A cold boot restarts the mobile computer and erases all user stored records and entries that are not saved in flash memory (Application and Platform folders) or a memory card. Never perform a cold boot unless a warm boot does not solve the problem. CAUTION Do not hold down any key, button or the trigger, other than the Power button during a reset. Performing a cold boot restores formats, preferences and other settings to the default settings. Any data previously synchronized with a computer can be restored during the next ActiveSync operation. Perform a Cold Boot: 1. Press the primary battery release on the mobile computer to partially eject the battery from the mobile computer. 2. While the battery is partially released, simultaneously press and release the trigger and the Power button. 3. Push the battery to fully re-insert it in the mobile computer. One audible click can be heard as the battery is fully inserted. 4. The mobile computer initializes.

SUPPORT

For support assistance regarding issues with the scanner application or website, tickets should be submitted using the WAVE reusables “Support Ticket” utility, located under the Utilities icon in the menu bar. For network assistance, contact your local system administrator. For all other assistance, contact: [email protected]

Documents

Supplier Scanner Manual, v2 - Amazon S3reusables... · Supplier Scanner Manual, v2.17 . 2 1.815.776.9470 11470 Industrial Dr. Galena, IL 61036 Visit us online at ... FOR WINDOWS XP