Supplier manual

Forside

Supplier Manual Rev./Resp.: 01/PWB

Date: 14 May 2012

Side 2 af 17

1. BRIEF PRESENTATION OF INTERSTIL GROUP: ...................................................................................................... 4

1.1 SUPPLIER CATEGORY: .............................................................................................................................................. 4

1.2 COMMUNICATIONS: ............................................................................................................................................... 4

2. SUPPLIER SCREENING: ........................................................................................................................................ 4

3. PRODUCT DEVELOPING: ..................................................................................................................................... 5

3.1 PSP – PRODUCT SPECIFICATION PAPER: ..................................................................................................................... 5

3.2 TECHNICAL REQUIREMENTS: ..................................................................................................................................... 5

3.3 OFFERSHEET: ......................................................................................................................................................... 6

3.4 PACKING REQUIREMENTS: ....................................................................................................................................... 6

3.4.1 General packing requirements for samples/airfreight: ................................................................................. 6

3.4.2 General packing requirements for spare parts: ............................................................................................ 6

3.4.3 Packing requirements for orders: .................................................................................................................. 6

3.5 SAMPLES: ............................................................................................................................................................. 6

3.5.1 Material Sample: ........................................................................................................................................... 7

3.5.2 Production Sample: ....................................................................................................................................... 7

3.5.3 Master Sample: ............................................................................................................................................. 7

3.5.4 Sales Sample: ................................................................................................................................................ 7

3.5.4 Colour Sample: .............................................................................................................................................. 7

3.6 ASSEMBLY INSTRUCTIONS: ....................................................................................................................................... 7

3.7 BOX LABEL: ........................................................................................................................................................... 8

3.8 CARTON PRINT: ...................................................................................................................................................... 8

4. ORDERS: ............................................................................................................................................................. 8

5. LEAD-TIME AND ETD: ......................................................................................................................................... 9

6. JIT REPORT: ........................................................................................................................................................ 9

7. LATE DELIVERY: .................................................................................................................................................. 9

8. SPARE PARTS: ....................................................................................................................................................10

9. LOADING: ..........................................................................................................................................................10

9.1 LOAD ABILITY: ...................................................................................................................................................... 10

9.2 LOADING LOOSE LOADED IN CONTAINER: ................................................................................................................... 10

9.3 LOADING ON PALLETS: ........................................................................................................................................... 11

9.4 LOADING ON SLIP SHEETS: ...................................................................................................................................... 11

10. THE CONTAINER: ...........................................................................................................................................12

10.1 FUMIGATION: ...................................................................................................................................................... 12

10.2 20’ CONTAINERS: ................................................................................................................................................. 12

10.3 MIX LOGISTIC: ..................................................................................................................................................... 12

10.4 CONDITION OF THE CONTAINER: .............................................................................................................................. 12

10.5 MOISTURE ABSORBENT MATERIAL: ......................................................................................................................... 12

10.6 SECURING THE GOODS: .......................................................................................................................................... 13

11. SHIPPING REQUIREMENTS: ...........................................................................................................................13

11.1 FOB NOTES: ....................................................................................................................................................... 13

11.2 SHIPPING DOCUMENTS: ........................................................................................................................................ 13


Date: 14 May 2012

Side 3 af 17

11.3 ORIGINAL INVOICE INFORMATION’S: ........................................................................................................................ 13

11.4 ORIGINAL PACKING LIST INFORMATION’S: ................................................................................................................. 14

12. PAYMENT: .....................................................................................................................................................14

13. QUALITY: .......................................................................................................................................................15

14. QUALITY CLAIMS AND COMPLAINTS: ............................................................................................................15

15. SOCIAL AND ENVIRONMENTAL RESPONSIBILITY: ..........................................................................................15

15.1 CHEMICALS: ........................................................................................................................................................ 16

15.1.1 REACH: .................................................................................................................................................... 16

15.2 FLEGT: .............................................................................................................................................................. 17

16. SAFETY REQUIREMENTS OF THE PRODUCTS: .................................................................................................17

16.1 EN-STANDARDS: .................................................................................................................................................. 17

16.2 TEMPERED GLASS: ................................................................................................................................................ 17

16.3 MIRROR: ............................................................................................................................................................ 17


Date: 14 May 2012

Side 4 af 17

1. Brief presentation of Interstil Group: The company was established in 1993 under the name of Instyle Europe A/S and afterwards in

2004 sold to the Norwegian furniture company Interstil. The company is today part of a major

furniture group with fully operational companies in Norway, Denmark, Sweden and China. Interstil

Group is owned by holding company Inbo A/S, who has Jysk Holding as main Shareholders.

The following Contract together with the Supplier Manual is valid for all purchase agreements

between Interstil Group and the Supplier. Contract and Supplier Manual outlines Interstil’s

regulations on how to cooperate with Interstil Group in order develop a long term cooperation

and business relationship.

Please read the Contract and Supplier Manual carefully and make sure you follow all procedure

and points. The manual clarify most of your questions in relation to cooperation between Interstil

Group and Supplier.

1.1 Supplier category: Interstil Group believes in relations between customers, colleagues and with close business

partners who are to grow and develop in cooperation with Interstil. These relations must be based

on a positive, proactive attitude, and the relations must be honest in every sense of the word.

Based on how the Supplier in general performs, we divide our Supplier in below category:

???????

Division of the Suppliers is made according to:

???????

Once a year our purchasers in charge decide who will become Gold Supplier. A Gold Supplier will

be the one that we give priority when decide where to place orders and new items etc.

1.2 Communications: Mail’s and issues addressed to Supplier must be answered within 48 hours with feed back.

2. Supplier screening: Interstil Group has decided to screen all new Suppliers with a commercial screening document and

a technical screening document:

1. Commercial Screening: All new dialogs with a potential Supplier will start up with focus on

the commercial screening. The commercial screening document must be completed

together with your Interstil contact person. The intention with the commercial screening is

to


Date: 14 May 2012

Side 5 af 17

2. Technical Screening: After we have approved the Supplier according to the commercial

screening we will make a technical screening. The intention with the technical screening is

to clarify if the Supplier has the right technical equipment and knowhow for assignment.

We make the screenings in order to have the best possible foundation to evaluate if the Supplier

fits into our company and match the product and volume that must be produced.

Commercial screening document

Technical screening document

3. Product Developing: Product developing is the process from product idea to mass production. This is a very important

process for Interstil Group, because it is based on this process we receive orders from our

customers.

Interstil Group operates with a lot of different standard documents and general requirements

which will help us to avoid construction- and quality problems. Section 3 in this manual will give

you access to all our standard documents and requirements in the product developing process.

3.1 PSP – Product Specification Paper: For new products we will normally provide simple inquiry or PSP to you in order for you to replay

with prices on offersheets. We have 3 different product specification papers:

Simple inquiry: We will normally hand over this document to Supplier in the beginning of

the process for a new product. This product specification paper allows the Supplier to give

Interstil Group proactive solutions for product improvement. This in order to adapt the

product in the best way for Supplier’s production with the result of achieving the best

price.

PSP: PSP is the complete product documentation. We either made this by our self or

require PSP from Supplier before first mass production on all items in solid wood,

MDF/chipboard and complicated items.

PSP light: PSP light is a PSP without 2d drawings. We either made this by our self or require

PSP light from Supplier before first mass production.

Skal vi have links til eks. Af ovenstående?:

In general we always require that Supplier evaluate PSP and replay if any proposal for changes that

can generate a cheaper product price (materials, construction, packing etc.).

3.2 Technical Requirements: Skal afsnittet i stedet hedde ”material quality standard” eller ”material standard”


Date: 14 May 2012

Side 6 af 17

3.3 Offersheet: All final quotations to Interstil Group must be made on our offersheet. Be aware to make the

offersheet with high accuracy. When we receive and accept the final offersheet it must be the final

agreed price which can only be changed according to part 4 in contract.

Offersheet Øvrige

Offersheet Glas/metal

Offersheet Træ

3.4 Packing Requirements: The Supplier is always responsible for packing the items in the best way according to our general

requirements and what have been agreed with Interstil Group. All items must be suitable for

international transport and warehouse storage.

If items are not packed according to general requirements and specific agreements we consider it

as a claim (see part ?). Packing method and materials cannot be changed without written

confirmation from Interstil Group. If Supplier fails to have a written approval we can reject the

order in QC.

We divide our packing into areas which are general packing for samples/airfreight, packing for

spare parts and packing for orders.

3.4.1 General packing requirements for samples/airfreight: In order to get samples from the Supplier to final destination by courier or airfreight without any

damages, the below general sample packing requirement must always be followed.

General packing requirements for samples/airfreight

3.4.2 General packing requirements for spare parts: In order to get spare parts from the Supplier to final destination in the most smoothly way, the

below general packing requirements for spare parts must always be followed.

General packing requirements for spare parts

3.4.3 Packing requirements for orders: Packing requirements for normal shipments will be specified in our PSP or PSP light with detailed

packing requirements.

3.5 Samples: All samples ordered from Interstil Group must be produced and delivered free of charge, as we

consider this to be the Supplier’s investment in obtaining orders.


Date: 14 May 2012

Side 7 af 17

Samples sent to Interstil Group must be packed very carefully with extra protection, so it will not

be damaged during transport (see part 3.4.1). We have 5 different samples within the product

developing (Material Sample, Production Sample, Master Sample, Sales Samples and Color

Sample). After you have finished sample our QC will inspect the sample and make a Sample Report

(SR) with comments for any rework or/and future improvements. If the sample has defects, the

sample must be re-worked or a new sample must be produced.

3.5.1 Material Sample: Interstil Group will order a Material Sample when new products are developed. We will use the

Material Sample for check and approval in full accordance to PSP. Material Sample must be

delivered to Interstil. Samples must be produced and be ready for shipment within maximum 14

days.

3.5.2 Production Sample: When material sample is approved and the new products are ordered from the Supplier, a

production sample must be produced for Interstil Group final approval. The production sample

must be produced in full accordance to PSP incl. right packaging etc. All changes or deviations

from the PSP to the samples must be approved by Interstil Group. After final approval the

production can be started.

3.5.3 Master Sample: Every time a new article is put into production, Interstil Group will need a Master Sample from 1st

production series for reference. The Master Sample must completely follow the updated PSP. The

Master Sample will be signed/dated by our QC, and must be stored on a secure and confidential

location in your factory for future Interstil QC reference. The Master Sample must be used if any

questions regarding quality or construction issues.

3.5.4 Sales Sample: Upon request from Interstil Group the supplier must deliver 3 Sales Sample for photo, fairs and

showroom. This sample must be free of charge unless otherwise agreed.

3.5.4 Colour Sample: The Supplier must make Colour Samples if a new colour is defined for a product. 5 pcs. must be

send to Interstil DK and 5 must be send to Interstil China and 2 stays with the Supplier.

3.6 Assembly instructions: The assembly instruction is very important for Interstil Group in order to get a satisfied customer,

but also to avoid claims because of wrong assembling. Er det altid Interstil der laver ASS eller har vi

en general standard som leverandøren laver ud fra?


Date: 14 May 2012

Side 8 af 17

3.7 Box label: Hør Torben – har vi både en master label og en

kunde label

3.8 Carton print: Hør Torben – har vi noget generelt på hvad der

skal printes på kasser (pile, fragile, temperated glass, barcode lables

etc…)

4. Orders: When the Supplier receives an order from Interstil Group, the delivery time will be according to

agreed lead time which is stated on the order. We can also give the Supplier the instruction to give

the best delivery date. The Supplier should aim to deliver the exact quantity as stated in the order.

If divinations should appear then it must be confirmed by Interstil Group. You must revise equally,

which means that if more/less space you have to increase/reduce equally in the various models in

order to make the container complete.

Please pay attention to destination and appointed forwarder for the order (see part XX) and

special instructions. If anything is unclear it is the Supplier’s responsibility to seek the relevant

information in order to confirm the order with Proforma Invoice within 48 hours. The following

information must be shown on the Proforma Invoice:

Delivery date = ETD

The appointed forwarder for this order

Order date

Payment terms

Interstil item number and description of each item

Interstil P/O number

Quantity of each item and quantity in total

Cbm of each item and cbm in total

Price for each item and price in total

Final destination port

Loading port

HS Code

No purchase order must be transferred to a third party without prior written confirmation from

Interstil Group.


Date: 14 May 2012

Side 9 af 17

5. Lead-time and ETD: Supplier must always offer Interstil Group the best production lead time. Maximum Lead-time on product types are:

Metal/Glass/Chairs items: 5 weeks to ETD Port

Upholstery items: 6 weeks to ETD Port

MDF items: 8 weeks, ETD Port

Solid wood items: 10 weeks to ETD Port

Definition on ETD:

Supplier have loaded container

Supplier have arranged custom clearance according to ENS requirements

Supplier have arranged local transport to nearest agreed shipment port

6. JIT report: Afstem med Karl

7. Late Delivery: It is very important that all orders are delivered on confirmed time. Should a delay appear during

the production the Supplier must notify Interstil Group minimum 4 weeks before ETD. Due to

Force Majeure, delay penalties can be negotiated with the Buyer in charge.

When we inform delays to our customers we will normally always experience penalties/fines and

even cancelations of orders. Therefore we require the following penalty payments from Supplier:

1-7 days delay: 2% of the order value will be deducted from the payment, and if needed we will book fast vessel at your cost.

8-14 days delay: 6 % of the order value will be deducted from payment (min USD 500). If needed we will book fast vessel at your cost.

15-21 days delay: 10 % of the order value will be deducted from payment (min USD 500). If needed we will book fast vessel at your cost.

More than 21 days delay: 12% of the order value will be deducted from payment (min USD 500). If needed we will book fast vessel at your cost.

NOTE: If an order is delayed more than 21 days, Interstil Group hold the right to cancel the order

without any prior notice.


Date: 14 May 2012

Side 10 af 17

Interstil Group is monitoring our Supplier’s ability to deliver on time. A monthly Delivery

Evaluation Report will be issued by Interstil Group. When you have meetings with your Buyer in

charge the Delivery Performance will be discussed based on the current delivery situation.

8. Spare Parts: Spare parts will be agreed individually on each order depending on Interstil Customer Agreement,

claim rate and experience.

All spare parts orders must be confirmed within 48 hours.

Spare parts cartons must be clearly marked with P/O number and name for parts inside for easy

identification when arriving.

Interstil Group guarantees that the spare parts are only for handling customer claims and not for

sale in any way. NOTE: Handling on Interstil Warehouse, administration and distribution from our

warehouse to customer will be on Interstil account within an acceptable claim level.

9. Loading: Optimal loading according to requirements from Interstil Group is very important. Our customers

get the first impression of orders from Interstil Group when they open the container and see the

loading way. Therefore all products must be packed carefully according to our requirements in

order to avoid transport damages. Containers must not be stuffed in a way so items will be

damaged. Check that no cartons are damaged when loading. Loading details will be given to you

before shipment.

9.1 Load ability: Empty space in container is not allowed. If the container is shipped with empty space Interstil

Group will invoice Supplier for the freight of the empty space. In case of empty space you must

contact Interstil group for what to add. You may never decide what to add by yourself.

9.2 Loading loose loaded in container: Goods to be loose loaded in container must be sorted and packed so that the individual

items/product numbers are placed together in the container. If Supplier fails to sort the goods, we

will deduct a fee of XXX USD pr. Container (dette afsnit skal med I kontrakt).

If the delivery consists of more than one product, color and size it is very important that the

products are separated from each other. To indicate where one products stops and another starts

please use a kind of punctuation mark e.g. a cardboard or something similar.

Each delivery must be sorted to the following:


Date: 14 May 2012

Side 11 af 17

All of a model

All of a color within the model

All of a item size for that model

Skal vi vise grafisk hvordan en cnt skal læsses – afventer Andis?

9.3 Loading on pallets: If Supplier must load the order on pallets, this will be stated in our P/O. We require all items with

weight over 20 kg to be loaded on pallets if final destination is our warehouse in Denmark.

The cost of the pallets must be covered by the Supplier.

In general all pallets must be of Solid Pine, Spruce or Hardwood. All pallets made of Solid Wood

must be heat treated according to the International Plant Protection Convention (IPPC) called

ISPM 15. All wooden pallets must properly display that they meet the requirements with a

specified stamp showing the ISPM 15 seal of compliance.

Below you see our “general loading on pallets description”:

General loading on pallets description

Below you see our “matrix for loading on pallets”. The matrix will help you to see how item can be

loaded on pallets:

Matrix for loading on pallets

9.4 Loading on slip sheets: If Supplier must load the order on slip sheet, this will be stated in our P/O. A slip sheet is defined

as a flat as a flat thin sheet of material such as corrugated fiberboard, solid fiberboard or plastic

which is used for transporting goods and products in a unitized load. Flips are located on at least

two sides of the slip sheet to facilitate handling with specialized equipment.

Below you see our “general loading on slip sheet description”:

General loading on slip sheet description

If Supplier must load on slip sheet we will always make a technical drawing pr. Item nr. This

drawing will be send to Supplier. See below for an example of slip sheet drawing:

Example of slip sheet drawing


Date: 14 May 2012

Side 12 af 17

10. The container:

10.1 Fumigation: Some markets have legally decided that containers packed with furniture containing wood or wooden packing materials must be fumigated before shipment. As Supplier to Interstil Group you must ensure that fumigation is made on all containers where it is required and written on the order. The fumigation will be controlled in our QC process. Fumigation cost must be covered by the Supplier.

10.2 20’ containers: Interstil Group will not accept additional costs when placing orders for 20’ container. We believe

that the extra cost is minimal compared on the total trade with Interstil Group. Our focus is of

cause to minimize the number of 20’ containers.

10.3 Mix logistic: Interstil Group offers our customers mix logistic and defined with:

Interstil can order products with a minimum quantity (MOQ) at 50 pcs pr. Item.

Order must be delivered FOB to nearest EDC (export distribution center) in a bounded

logistic area. Interstil Group will communicate exact EDC to Supplier when ordering.

EDC will cross dock and load you item’s with other Supplier items in same container.

From our customers we experience an increasing need for mixing different items for different

Suppliers. Mix logistic gives our customers different advantages:

Test of new products for evaluation of sales potential

Campaign products

Wider choice of assortment in one container

10.4 Condition of the container: It is always the Supplier’s responsibility to check the container for any leaks and damages on the

sides, wall and floor that might damage the goods or the packing. The container must be odorless,

clean and dry before use.

Supplier will be held responsible if items are damaged due to breach of above and when

documentation indicate that container was damaged before loading. All claim cost will invoiced to

supplier.

10.5 Moisture Absorbent Material: In order to prevent cargoes to suffer moisture-/condensation damage you must add dry bags if

required from Interstil. In specific cases Interstil can ask supplier to add dry backs in container.


Date: 14 May 2012

Side 13 af 17

10.6 Securing the goods: Always make sure that the products are secured in the container so items are not slipping around

in container. Items may never expose any people for danger when opening the doors to the

container.

11. Shipping Requirements: Orders can be shipped directly to Interstil Group warehouses located in Europe or directly to our

customers. Therefore please pay attention to the delivery address/port and the appointed

forwarder. You have to book the container to the appointed forwarder at least 2 weeks before

shipment. Upon receipt of the S/O from forwarder, please contact us if the ETD does not match

the ETD confirmed on the PI.

11.1 FOB notes: It is very important to secure the right booking of container and the right document information’s

for the B/L. Interstil Group will always enclose FOB notes when handing over the order. Please see

below FOB notes for 2 different shipments to Interstil Warehouse:

FOB notes for Interstil warehouse in Germany

FOB notes for Interstil warehouse in Denmark

11.2 Shipping Documents: For Telex Release orders we need you to send us a copy of original documents upon receipt of the

documents.

For T/T terms we need the below original documents within max 7 days after shipping. Original

documents must be shipped by courier on your account.

Original invoice

Packing list

B/L

If we must contact Supplier to get the original documents after the 7 days, we will deduct a fee of

500 USD pr. containers. If we receive delayed original documents we will receive penalties from

our Customers because containers cannot be released to them.

IMPORTANT: Invoice must always be send to Interstil. Invoice can never be send to our customer

or to our customer’s forwarder!

11.3 Original Invoice information’s: The following information must be shown on the Original Invoice:


Date: 14 May 2012

Side 14 af 17


Date

Payment terms





Price for each item and price in total

Loading port


HS Code

Supplier Bank information’s

Container and seal number

11.4 Original Packing List information’s: The following information must be shown on the original Packing List:


Date





Package size (cm)

Loading port


HS Code

Container and seal number

12. Payment: We always prefer you to arrange telex release of containers in order to minimize administrative

cost and courier shipments of documents. Payment terms are 30 days after ETD because average

transit time is 30 days.

As an alternative to above you can negotiate T/T terms (Telegrafic Transfer). Orders will be paid 30

days after ETD.


Date: 14 May 2012

Side 15 af 17

13. Quality: Afventer hvad vi skriver I kontrakt

14. Quality Claims and Complaints: Interstil Group expects the claims to be less than 2.5%, calculated in number of claims in percent

of number of sales during last 12 month.

15. Social and Environmental Responsibility: Social and environmentally responsibility has become a major issue for trade in general. Our

biggest customers require that we are member of Business Social Compliance Initiative (BSCI). In

order to meet the demands of acting socially and environmentally responsible, Interstil has

become a member of BSCI. We pay annually the BSCI member fee. As a member of BSCI we

commit ourselves and our suppliers to meet the requirements. Therefore we use the BSCI Code of

Conduct which aims to attain compliance with certain social and environmental standards. The

BSCI Code of Conduct is in accordance with:

ILO Conventions

United Nations Universal Declaration of Human Rights

The UN’s Conventions on children’s rights and the elimination of all forms of discrimination

against women

The UN Global Compact and the OECD Guidelines for Multinational Enterprises

By signing this Contract the supplier must ensure to sign the BSCI code of conduct and must

implement it in their organization and with sub-suppliers. The supplier must also undertake a 3.

party audit. The audit is to provide a picture of the compliance level against the BSCI Code of

Conduct.

The BSCI Code of Conduct can be found on the below BSCI website:

www.bsci-intl.org/resources/code-of-conduct

Detailed information on the BSCI can be found on below website:

www.bsci-intl.org

The BSCI process is an ongoing process where we step-wise improve compliance with the BSCI

code of conduct at the supplier:

1. First step is to sign the Code of Conduct and implement it in the organization or with sub

contractor.

http://www.bsci-intl.org/resources/code-of-conduct

http://www.bsci-intl.org/


Date: 14 May 2012

Side 16 af 17

2. Second step is to make a “self audit” normally in collaboration with Interstil Group. The

objective is to introduce the practicalities and prepare the initial Audit.

3. Third step is the initial audit which is made upon request from the supplier or Interstil

Group. The audit is conducted by an independent auditing company.

4. Audit report and follow up.

If Interstil Group discover that a relevant and open dialogue on the BSCI cannot be established or

not cause any progress, the supplier must expect that trade will be canceled. For further

information see Supplier Manual part “Social and Environmental Responsibility”.

15.1 Chemicals: The supplier must at any time ensure that all legal requirements regarding chemicals are observed

on the markets to which we deliver our products.

15.1.1 REACH: The European Regulation REACH (Registration, Evaluation, Authorization, Chemicals) ref.

1907/2006 is applicable since June 2007. The target of this regulation is to remove the most

dangerous substances named SVHC (Substances of Very High Concern) from products delivered in

Europe.

Interstil Group requests for every kind of products (including packing materials) to get, from the

supplier, all information related to the chemicals inside the product:

A REACH declaration indication that the product is compliant to REACH regulation.

The SVHC, if any, present in the product or its packing materials (name of SVHC, CAS

number and % by weight).

A REACH test report done in 3d party lab, if available or by request.

These documents and information must be given to Interstil Group before any purchase orders

can be placed.

Please see below attachment our specific REACH requirements and Declaration form:

REACH requirements and Declaration form

Torben - Skal vi også skrive noget specifikt om Hexavalent Chromium, phthalates, formaldehyde

etc..?


Date: 14 May 2012

Side 17 af 17

15.2 FLEGT: FLEGT stands for Forest Law Enforcement, Governance and Trade. EU Timber Regulation ‘lays

down the obligations of operators who place timber and timber products on the market’. This

regulation will become operational for European operators and traders on 3rd of March 2013.

What does the FLEGT mean for Chinese producers? Chinese Producers will need to provide their European customers with the documents to show wood was legally harvested. General information about FLEGT

16. Safety requirements of the products: Many of our customers are operating on markets where the products must comply with standards

stipulated by law. If products do not live up to the required standards, big fines or exclusion of

Interstil Group as Trader can be the result.

Therefore as Supplier to Interstil Group it is compulsory that all products are tested to the specific standard requested. On request from Interstil Group the Supplier must show a valid test report from a reliable international test company. All test costs must be covered by the Supplier, as it is the Supplier’s responsibility to sell safe

products.

16.1 EN-Standards: EN-Standards are a European norm, which describe several different safety requirements for a

named product. Some of our customers require that certain products are tested to the specific

standard. In such cases Interstil Group can require test cost covered by the supplier.

16.2 Tempered Glass: Interstil Group requires temperated glass and the glass must always be tested in accordance to the

BS6206 standard and must be marked “Tempered Glass” with a removal label.

16.3 Mirror: All mirrors must be supplied with safety foil on the backside, to avoid a dangerous situation if

mirror breaks.