Summit 2010 Measures Aidala

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    Wheres the Evidence?Wheres the Evidence?Measurement ChallengesMeasurement Challenges

    Angela A.Angela A. AidalaAidala

    Columbia University Mailman School of Public HealthColumbia University Mailman School of Public Health

    Columbia Center for Homelessness Prevention StudiesColumbia Center for Homelessness Prevention Studies

    HOUSING AND HIV/AIDS RESEARCH SUMMIT VHOUSING AND HIV/AIDS RESEARCH SUMMIT V

    June 2, 2010June 2, 2010 Toronto,OntarioToronto,Ontario

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    Presentation GoalsPresentation Goals

    Discuss data collection methods and tools for:Discuss data collection methods and tools for:

    Describing/ documenting programsDescribing/ documenting programs

    What is the program about? What does it do?What is the program about? What does it do?

    Describing/ documenting contextsDescribing/ documenting contexts

    What are risk promoting or protective contexts?What are risk promoting or protective contexts?

    Answering process questionsAnswering process questions

    How did it happen? How does it operate?How did it happen? How does it operate?

    Answering outcomes questionsAnswering outcomes questions

    So what? What difference did it make in the lives ofSo what? What difference did it make in the lives of

    individuals, families, communities?individuals, families, communities?

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    Are you just pissing and moaning, or can you verify what youre saying with data?

    Credible EvidenceCredible Evidence

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    Collecting DataCollecting Data

    Different data collection strategies areappropriate for answering research questions

    Surveys / interviews - structured conversation using

    a questionnaire or interview guide

    Focus groups (group interviews)

    Records review (staff reports)

    Administrative data (surveillance indicators)

    Biomedical assessment (x-rays, blood tests)

    Ethnography, observational analysis (being there)

    Environmental assessments (material, social context)

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    MeasuresMeasures

    Most of what we want to study cannot be directly seen,heard, touched, etc.

    - Racism, stable housing, good health

    Need procedures to define concepts so that they can be

    measured

    - Stable housing = same address 6+ months

    Need to be RELIABLE (consistent result when use tool)

    Need to be VALID ( is true measure of phenomena)

    Need to be appropriate to answer research question

    Need to be appropriate for different populations

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    What Should be Measured?What Should be Measured?

    Contexts: Social, Economic, Political, Cultural, ServiceContexts: Social, Economic, Political, Cultural, Service

    Census dataCensus data

    City/county dataCity/county data

    HIV surveillanceHIV surveillance

    Service directoriesService directories

    Newspaper archivesNewspaper archives

    Informant interviewsInformant interviews

    Need to consider: Peoples perceptions and experiencesNeed to consider: Peoples perceptions and experiences

    Useful tools: HUDuser.gov, AmericanUseful tools: HUDuser.gov, American FactFinderFactFinder

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    Ex: Distressed NeighborhoodEx: Distressed Neighborhood

    Neighborhood operationally defined as blockgroup distressed indicated by summary %

    households below 75% of the poverty line

    vacant housing units

    female-headed households with children < 6yrs

    unemployment rate

    public assistance income

    crimes against persons per 1,000 population

    property crime per 1,000 population

    Lee (2009). Factors Associated With Departure From Supported Independent Living Programs

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    What Should be Measured?What Should be Measured?

    Process data: Information about how a programProcess data: Information about how a programworks and lessons learned implementing the programworks and lessons learned implementing the programthat could guide replication or expansionthat could guide replication or expansion

    Routine agency documentsRoutine agency documents

    Informant interviewsInformant interviews

    Meeting notesMeeting notes

    ObservationsObservations

    Useful strategy: MonthUseful strategy: Month--byby--month chronologymonth chronology

    Useful tool: Standard form for meeting notesUseful tool: Standard form for meeting notes

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    Ex: Record of Issues and DecisionsEx: Record of Issues and Decisions

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    Outcome Indicators: Specific items of informationOutcome Indicators: Specific items of informationthat track a programs success on outcomesthat track a programs success on outcomes

    Levels of outcomes can focus on any of:Levels of outcomes can focus on any of:

    ---- Individual (client)Individual (client)---- Agency, organization, programAgency, organization, program

    ---- Group, social network (family, local club scene)Group, social network (family, local club scene)

    ---- Service SystemService System---- BroaderCommunityBroaderCommunity

    What Should be Measured?What Should be Measured?

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    Outcome indicators can focus on:Outcome indicators can focus on:

    What Should be Measured?What Should be Measured?

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    Desired Change: Types ofOutcomes:

    Attitudes Improved self-efficacy

    Perceptions Increased perception of need

    Knowledge Greater awareness of services

    Skills Improved problem solving

    Behaviors Increased condom use

    Conditions Reduction of housing instability

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    Interviewing Clients forInterviewing Clients forService Delivery AND ResearchService Delivery AND Research

    Does Not Mean:Does Not Mean:

    Staff cannot have theirStaff cannot have their

    own styleown style Information restricted toInformation restricted to

    check listscheck lists

    All information must beAll information must be

    obtained at one timeobtained at one time Staff cannot establishStaff cannot establish

    rapport with clientsrapport with clients

    Does Mean:Does Mean:

    Intent of questions must beIntent of questions must be

    understoodunderstood

    Systematic way to gatherSystematic way to gatherinformationinformation

    Information about the sameInformation about the same

    client must be linkedclient must be linked

    Interviewers cannot leadInterviewers cannot leadclients to answerclients to answer

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    Some RulesSome Rules

    There should be good reason for asking eachThere should be good reason for asking eachquestionquestion

    Use established questions and scales whereUse established questions and scales whereappropriateappropriate e.g. SFe.g. SF--12, CDQ12, CDQ

    Begin with topics the client might want to discussBegin with topics the client might want to discussNOT demographicsNOT demographics

    Provide interviewer instructions on formProvide interviewer instructions on formincluding skip directionsincluding skip directions

    For closed questions make sure all alternativesFor closed questions make sure all alternativesare presentedare presented

    No double barrel questionsNo double barrel questions

    Shortest is not always best !Shortest is not always best !

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    HOPWA INTAKE FORMDate:_______________________ Intake Worker:____________________________________

    Referral Source:_______________________________________________________________

    Legal Name:________________________________________ Other Name_______________

    Phone:_________________________________Beeper:_______________________________

    Current Address:______________________________________________________________

    ____________________________________________________________________________

    Last Known Address___________________________________________________________

    ____________________________________________________________________________

    Date of Birth:_________________ Age:_______ Place of Birth: City____________________

    State:________________ Country:__________________ U. S. Citizen: Y N

    Sex:________________ Sexual Orientation:_______________ SS#____________________

    Race:_____________________ Ethnicity:___________________ Religion:_______________

    Emergency Contact:

    Name/Relationship: _____________________________________ Phone:________________

    PRESENTING PROBLEM AND SERVICES REQUEST:

    ____________________________________________________________________________

    ____________________________________________________________________________

    ____________________________________________________________________________

    Other agency involvement:______________________________________________________

    ____________________________________________________________________________

    Services Requested (circle)

    shower food clothes shelter medical legal birth control/ condoms

    counseling help with family problems GED job training identification

    public assistance Medicaid permanent housing HIV testing HIV education

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    Client ID # |___|___|___|___|

    HARBOR OF HOPE PROGRAM ASSESSMENT FORM

    Todays Date:____ /____/____ Interviewer:________________________

    mm dd yyyy

    1. What is your name________________________________________________

    1a. Preferred name________________________________________________

    2. What brings you here today? ( State in clients own words):

    _____________________________________________________________________

    _____________________________________________________________________

    _____________________________________________________________________

    _____________________________________________________________________

    _____________________________________________________________________

    Services Requested (circle all that apply)

    01...Shower 06...Birth control 11Job Training 02...Food 07Condoms 12Public Assistance

    03...Clothes 08... Counseling, MH 13...Medical services

    04...Emergy Shelter 09AOD services 14...Medicaid

    05...Permt Housing 10...GED, education 15HIV testing

    Well talk more about these issues later in the questionnaire but first some

    background questions .

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    TYPICAL QUESTION ABOUT CLIENT HEALTH:

    Health:______________________________________________________________________________

    _____________________________________________________________________________________

    _____________________________________________________________________________________

    STANDARDIZED HEALTH MEASURE:

    Next are some questions about your health at the present time.

    1. In general would you say your health is. . .

    Excellent. . . . . . . . . . . 1

    Very Good. . . . . . . . . . 2

    Good. . . . . . . . . . . . . . 3

    Fair . . . . . . . . . . . . . . . 4

    Poor. . . . . . . . . . . . . . . 5

    2. The following items are about activities you might do during a typical day. Does your health

    now limit you in these activities . . .

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    Indicators: Physical HealthIndicators: Physical Health

    CD4Count provide categories (i.e. belowCD4Count provide categories (i.e. below200, above 500)200, above 500)

    Viral loadViral load undetectableundetectable v.v. detectabledetectable

    Score on health functioning measure:Score on health functioning measure:MOSMOS SF12SF12

    General health question: Health nowGeneral health question: Health nowexcellent, very good, good, fair, or poor.excellent, very good, good, fair, or poor.

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    Indicators: Mental HealthIndicators: Mental Health

    Client underClient under--recognition of need for mentalrecognition of need for mentalhealth serviceshealth services

    Systematic screening v. seems depressedSystematic screening v. seems depressed

    Use standardized measure as well as selfUse standardized measure as well as self--report of problemsreport of problems

    Diagnostic screeners (Diagnostic screeners (e.ge.g CDQ) provide moreCDQ) provide more

    information than symptom checklistsinformation than symptom checklists

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    Engagement with Medical CareEngagement with Medical Care

    Usual source of medical care can beUsual source of medical care can beambiguousambiguous

    Need also ask: How many visits for HIV careNeed also ask: How many visits for HIV care

    from a doctor or other medical provider didfrom a doctor or other medical provider didyou have in the past 6 months?you have in the past 6 months?

    ER visit, hospitalized over night or longer inER visit, hospitalized over night or longer inthe past 6 monthsthe past 6 months

    Stopped going to the doctor for any reasonStopped going to the doctor for any reasonfor 6 months or longerfor 6 months or longer

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    ASKING ABOUT SENSITIVE TOPICSASKING ABOUT SENSITIVE TOPICS

    Provide brief introduction to question and giveProvide brief introduction to question and giveassurance of confidentialityassurance of confidentiality

    Ask whether client hasAsk whether client has everever engaged inengaged inbehavior before asking about current behaviorbehavior before asking about current behavior

    Ask how often or when was the first ratherAsk how often or when was the first ratherthan did you everthan did you ever

    Staff discomfort with questions will make clientStaff discomfort with questions will make clientuncomfortableuncomfortable

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    5. Have yo u e ver use d any o f the follow ing, eve n one tim e...Go dow n entire list, then go back a nd for a ny YES ask : Did you u se (drug) in the pa st six m onth s?

    Ever usedUse d pas t sixmonths

    SUBSTA NCE Yes No Yes No

    1. M arijua na, has his h 1 0 1 0

    2. Powd ered C ocain e 1 0 1 0

    3. C rac k (roc k ) 1 0 1 0

    4. H eroin or s peedb all 1 0 1 0

    5. A m phetem ines o r m etha nphetem ines 1 0 1 0

    6. Inhala nts , p oppe rs 1 0 1 0

    7. A ny other dru g us ed regular ly,3+ t imes wk o r more often:

    Drug: _____________________

    1 0 1 0

    5. Have yo u e ver use d any o f the follow ing, eve n one tim e...Go dow n entire list, then go back a nd for a ny YES ask : Did you u se (drug) in the pa st six m onth s?

    Ever usedUse d pas t sixmonths

    SUBSTA NCE Yes No Yes No

    1. M arijua na, has his h 1 0 1 0

    2. Powd ered C ocain e 1 0 1 0

    3. C rac k (roc k ) 1 0 1 0

    4. H eroin or s peedb all 1 0 1 0

    5. A m phetem ines o r m etha nphetem ines 1 0 1 0

    6. Inhala nts , p oppe rs 1 0 1 0

    7. A ny other dru g us ed regular ly,3+ t imes wk o r more often:

    Drug: _____________________

    1 0 1 0

    E . S U B S T A N C E U S E

    M a n y p e o p le h a v e e x p e r ie n c e s w i h a lc o h o l a n d u s e o f d if f e r e n t s u b s t a n c e s . W e w o u ld l i e

    to k n o w a b o u t yo u r e x p e r ie n c e a s p a r t o f y o u r h e a l t h p r o f i le . I d li k e to r e m in d y o u t h a t

    e v e r y t h in g y o u s a y is s t r ic t ly c o n f id e n t ia l a n d p r o t e c t ed

    E . S U B S T A N C E U S E

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    DATA QUALITY ASSURANCE

    All persons using forms must be trainedAll persons using forms must be trained

    Dont assume knowledge or comfort level ofDont assume knowledge or comfort level ofstaffstaff

    Use training documents e.g.Use training documents e.g. QxQQxQ

    Pilot test data collection with consumersPilot test data collection with consumers

    Review completed forms for clarity andReview completed forms for clarity andcompletenesscompleteness

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    My question is, Are we making a difference?

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    RESOURCES FOR MEASURESRESOURCES FOR MEASURES

    Tools for HOPWA Outcome Based EvaluationTools for HOPWA Outcome Based Evaluationhttp://www.aidshousing.org

    Community ToolboxCommunity Toolbox -- Resources for HealthyResources for HealthyCommunitiesCommunities http://ctb.ku.edu/en/Default.htm

    Columbia Center for Homelessness PreventionColumbia Center for Homelessness PreventionStudiesStudies -- Measures LibraryMeasures Library http://www.columbia-chps.org/resources/Homelessness-and-Housing-Measures

    MOSMOS--SF12 v2SF12 v2 http://www.sfhttp://www.sf--36.org/tools/sf12.shtml36.org/tools/sf12.shtml

    CDQ & Training ManualCDQ & Training Manual [email protected]@columbia.edu

    HRSA, CDC, SAMHSA online guidesHRSA, CDC, SAMHSA online guides