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ANNUAL RESEARCH ENTITIES REPORT (2013)

ENTITY NAME : Unit for Applied Management Sciences

ENTITY LEADER : Prof EE Smith

FACULTY : Business and Economic Sciences

This annual report and the audited financial statement were approved by the Faculty onthe ________ day of ___________ 2013

Print name Signature DateEntity leader Prof EE Smith

Finance Mr P Knoesen

Chairperson of Governing Board(If applicable)Chairperson: Faculty RTI Committee/ Faculty Board

Prof. H Lloyd

Dean

DVC: R&EDVC: AcademicResearch Management

1. Mission / purpose

The Unit for Applied Management Sciences (hereafter UAMS) represents the research pillar of the School of Management Sciences. The reason for the existence of the UAMS is to act as the consulting and research arm for the various departments comprising the School of Management Sciences (Business Management, Logistics, Marketing Management, as well as Management and Entrepreneurship). In this capacity the Unit gives effect to the School’s mission, namely to be: A School that will be renowned for its impact on the local business and broader community through the offering of comprehensive, relevant and quality teaching and research products by respected academics.

1.1 Alignment with vision and mission of the NMMU

The NMMU’s vision is to be a dynamic African university, recognised for its leadership in generating cutting-edge knowledge for a sustainable future. Its mission is to offer a diverse range of quality educational opportunities that will make a critical and constructive contribution to regional, national and global sustainability. To achieve this vision and mission, it will ensure:

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Values inform and define institutional ethos and distinctive educational purpose and philosophy.

Commitment to promoting equity of access and opportunities so as to give students the best chance of success in their pursuit of lifelong learning and diverse educational goals.

A vibrant, stimulating and richly diverse environment that enables staff and students to reach their full potential.

Development of graduates and diplomates to be responsible global citizens capable of critical reasoning, innovation, and adaptability.

Sustaining an environment that encourages and supports a vibrant research, scholarship and innovation culture.

Mutually beneficial partnerships locally, nationally and globally to enhance social, economic, and ecological sustainability.

The mission of the UAMS also contributes to the achievement of the mission and strategic direction of the University and Faculty of Business and Economic Sciences as the Unit strives to develop socially and technologically competent professionals from diverse cultural and geographical backgrounds through sustaining, generating and imparting advanced knowledge by means of research, consulting, teaching and networking. The Unit strives to create an environment that encourages and supports a vibrant research culture in the School of Management Sciences and to develop mutually beneficial partnerships locally and nationally as well as internationally.

The main objectives of the UAMS are:

- To establish, maintain and grow a creative research culture in the School of Management Sciences.

- To study and conduct research in the fields of business management, entrepreneurship and business development.

- To offer postgraduate students the opportunity to participate in business practice.- To promote the principles of entrepreneurship at all levels of the population.- To disseminate relevant information among particular stakeholders.- To provide advice to stakeholders through training and consultation.- To offer short courses, on an income-generating basis, at all levels of

management.- To promote the establishment of small business enterprises in the widest

meaning of the term.

Collectively, all of the above objectives converge in economic and business development with a focus on job creation and entrepreneurship. The Unit also strives as far as possible to align some of its research activities to the institutional research theme of sustainable local economic development, which is linked to the sub-themes of entrepreneurship, SMMEs and family businesses; local economic development and ethics and social responsibility. Many of the outputs reflected in this report are testimony of research conducted within these institutional research themes.

The Unit undertake to uphold the following values of the NMMU: Respect for diversity by fostering an environment in which diversity is

appreciated, respected and celebrated; Excellence by promoting, recognise and reward excellence in research within

the School; Ubuntu by being a people-centred unit respecting the dignity of others; Integrity by behaving in an ethical and professional manner and to be

accountable and transparent; Responsibility for actions and achievement of personal and institutional goals;

and

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Respect for the natural environment by conserving, protecting and managing natural resources and to embrace environmentally-friendly practices.

2. Governance structure

The governance structure (Committee) of the Unit of Applied Management Sciences consists of the following members:

Prof FW Struwig – Director of School of Management Sciences Prof EE Smith – Director of Unit of Applied Management Sciences Prof G Horn – Head of Department of Logistics Dr J Zeelie – Head of Department of Management and Entrepreneurship Prof L Radder – Representative of Department of Marketing Prof E Venter – Representative of Department of Business Management Prof S Farrington – Representative of Department of Business Management

An Advisory Board for the Unit is to be established later in 2014. This advisory board will be linked and/or consists of members that will also serve on or act on the Advisory Board to be established for the School of Management Sciences. This Advisory Board will consist of representatives from the four departments in the school.

2.1 Governance structure meetings

Ad-hoc meetings of the Committee or discussions via e-mail take place throughout the year when deemed necessary to deal with matters related to the Unit such as approving of funding applications and distribution of Faculty RTI funds.

3. Staff Members

The table below provides a profile of the staff employed in the School of Management Sciences in 2013 in terms of post; permanent vs. contract employment; gender and race. All staff members of the School of Management Sciences are ipso facto also members of the UAMS. Members in 2013 were:

UNIT/DEPT NAME POSTPERM/CNTR GENDER RACE

School of Management Sciences

Prof M Struwig Director P F WMs V Jansen Van Rensburg Secretary P F WMs C Vogts Research Assistant C F W

Management Practice

Dr J Zeelie Head of Department P M WMs S Ngcosini Secretary P F BMr L Mahlangabeza Lecturer P M BMr H Mohamed Lecturer C M CMr R Muller Lecturer P M CMrs T Ngxukumeshe Lecturer P F BMr P Tai Hing Lecturer P M CMr S Webber Lecturer P M B

Business Management

Prof NE Mazibuko Head of Department P F BMs N Adams Secretary P F CMr X Antoni Associate Lecturer P M BMrs S Claassen Academic Assistant C F WDr M Doubell Principal Lecturer P F WProf S Farrington Senior Lecturer P F WMs J Golliath Associate lecturer P F C

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Ms B Gray Lecturer P F WMs J Kruger Senior Lecturer P F WMr R Lillah Lecturer P M CMr T Matachaba-Hove Lecturer P M BMs S Saunders Lecturer C F WMr A Nelmapius Lecturer P M WMrs N Oosthuizen Lecturer P F WMs JB Palframan Senior Lecturer P F WMr P Parks Senior lecturer C M BProf S Perks Associate Professor P F WMr A Peters Lecturer P M CDr C Rootman Senior Lecturer P F WProf EE Smith Associate Professor P M WMs A Vambe Assistant Lecturer C F BProf E Venter Professor P F WMs V Vinqi Admin Assistant P F BMs B Zeka Associate Lecturer C F B

Logistics Prof GS Horn Head of Department P M WMr G Cook Lecturer P M CMrs JK Howell Lecturer P F WMr S Pillay Lecturer C M IMr RC van den Berg Senior Lecturer P M W

Marketing Prof M Tait Head of Department P F WMs R Pather Secretary P F IMs R Ferreira Senior Lecturer P F WMr V Hau-Yoon Lecturer P M CMs A Jonas Lecturer P F CMr A Marriott Lecturer C M WMs A Potgieter Lecturer P F WProf L Radder Professor P F WMs T Shroshbree Lecturer P F WDr M Van Eyk Senior lecturer P F W

George Campus Ms N Mapasa Admin Assistant P F B

3.1 Human resources issues

The number of staff members in the School of Management Sciences, and hence the Unit, have stayed more or less the same (50 in 2012 and 51 in 2013). In 2013 there were no independently paid or NCWA appointed staff members employed by the UAMS.

4. Goals / targets for the year under review

4.1 Statement of goals / targets

As clearly stated in paragraph one the UAMS functions as a research unit under the auspices of the School of Management Sciences. Only research of an academic nature was undertaken as reflected in paragraph 4.3 hereunder (outputs). Based on the outputs of previous years, the following goals/targets are suggested for 2014:

OUTPUTS Goal/target 2014Conferences 45

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Journal articles 22Books and book chapters 5Research reports N/ACreative outputs N/AMasters and doctoral degrees completed 15Other N/A

4.2 Strategies employed to achieve goals/target

A School Research Discussion Group was established. The purpose of this group is to offer colleagues the opportunity to discuss M&D research which is being undertaken in the School and to provide input into each others work. The group also acts as study leaders for M & D students in the School. Members of the School Research Discussion Group include all staff with Doctoral degrees. The DoS scheduled a research meeting for all school members to discuss research-related issues and strategies to enhance the research profile of the school.

In 2013 a number of initiatives were undertaken by the Faculty RTI committee and the UAMS to address the needs of both emerging and established researchers. These strategies are also applicable to members of the Unit and include, amongst others:

Payment of pages fees as an incentive to publish articles in accredited journals. Faculty researcher and emerging researcher of the year awards to give

recognition to researchers in the School and Faculty. M & D colloquium held in March 2013 for the School of Management Sciences

to provide a platform for promoting and enhancing post graduate research which were externally evaluated by a panel of three evaluators.

Enhancing the qualification profile of the Faculty and School by increasing the percentage of members with masters and doctorate degrees.

Prof G. Stead presented various research-orientated workshops. A number of research-related workshops were presented during 2013 by

Research Capacity Development to equip members with better research skills and knowledge and all members were encouraged to attend.

4.3 Research Outputs

The research outputs / activities for the Unit for 2013 are summarised in the table and listed below.

OUTPUTS/ACTIVITIES NO DETAILS STAFF OTHERS

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INVOLVEDCONFERENCES 45International Conferences (Published Papers)

28 See below Antoni, X.Doubell, M.Farrington, S.M. Kruger, J.Lillah, R.Matchaba-Hove, T Mazibuko, N.E.Ngxukumeshe, T.Oosthuizen, N.Perks, S.Potgieter, A.Rootman, C.Smith, E.E.Struwig, M.Tait, M.Vambe, A.Venter, E.Zeka, B.

Bailey, P.Dalmeyer, P.Ducie, G.Galloway, K.Matabooe, M.Muthwa, S.Okware, F.Sharp, G.Smit. G.Tait, M.Tshuma, E.Van der Merwe, S.

National Conferences (Published Papers)

8 See below Gray, B.Farrington, S.M.Matchaba-Hove, TMarriott, A.Mazibuko, N.E.Muller, R.J.Perks, S.Saunders, S.Smith, E.E.Struwig, M.Venter, E.

Carelse, M.Sharp, G.Xingwana, L.

International Conference (attended – no published papers)

5 See below Farrington, S.M.Radder, L.Rootman, C.Shrosbee, T.Van Eyk, M.Venter, E.

Matabooe, M.Sharp, G.Van der Merwe, S.

National Conference (attended – no published papers)

4 See below Farrington, S.M.Goliath, J.E.Radder, L.Saunders, S.Venter, E.

Jonas, A.

JOURNAL ARTICLES 23International indices (ISI &IBSS)

5 See below Doubell, M.Oosthuizen N.Perks, S.Radder, L.Rootman, C.Struwig, M.Tait, M.Zeelie, J.

Coetsee, J.Han, X.Lloyd, H.Sharp, G.Van Zyl, H.

DoE list of South African Journals

8 See below Farrington, S.M.Lillah, R.Mazibuko,N.E.Perks, S.Rootman, C.Tait, M.Venter, E.Zeka, B.

Arnolds, C.Galloway, K.Gongxeka, V.Msuthwana, V.M.Sharp, G.Stofile, R.Van Greunen, C.Viviers, S.

OUTPUTS/ACTIVITIES NO DETAILS STAFF OTHERS

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INVOLVEDOther Peer-reviewed Journal Articles

10 See below Oosthuizen, N.Perks, S.Radder, L.Rootman C. Smith, E.E.Struwig, M.Tait, M.Van Eyk, M.

Austin, G.D.Gaya, H.J.Han, X.Mulder, A.Smith, G.

BOOKS AND BOOK CHAPTERS

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See below Kruger, J.Perks, S.Struwig, M.Tait, M.

Stead, G.D.

RESEARCH REPORTS NoneCREATIVE OUTPUTS NoneMASTERS AND DOCTORAL DEGREES COMPLETED

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Masters by Coursework and Treatise

0

Masters by Research 11 See below Farrington, S.M.Kruger, J.Radder, L.Mazibuko, N.E.Oosthuizen N.Rootman, C.Tait, M.Venter, E.

Calitz, A.Cullen, M.Hosking, S.

Doctoral Degrees 11 See below Mazibuko, N.E.Perks, S.Smith, E.E.Struwig, M.Tait, M.

TREATISES COMPLETED 26BCom Hons treatises 16 See below All staff in the

Business Management Department

BTech treatises 10 See below Radder, L.Tait, M.Van Eyk, M.

HUMAN CAPITAL DEVELOPMENT

4

Emerging (Staff & PG Students)

4 See below Gray, B.Kruger, J.Rootman, C.Zeka, B.

ACADEMIC ENGAGEMENT Not quantifiable

All members of the School

KNOWLEDGE PRODUCTS NoneIntellectual Property NoneIP Commercialisation NoneDisclosures NoneOTHER 8Talks 2 See below Venter, E.

See below and attachment for detailed description of outputs.CONFERENCES

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International Conferences (Published Papers)

- Dalmeyer, P., Struwig, M & Kruger, T. 2013. Education and Training of Professionals in South Africa: A Comparative Study of Medical Professions versus Accounting and Law Professions. Paper presented and published in the proceedings of World Academy of Researchers, Educators and Scholars in Business, Social Sciences, Humanities and Education (WARES & AWFBMAIT), 22-25 July 2013, Cape Town, South Africa. ISBN 978-0-9752272-5-1.

- Doubell, M. & Struwig, M. 2013. Barriers to professional women’s career success in South Africa. Paper presented and published in the proceedings of the 7th International Business Conference, 2-5 September 2013, Seychelles. 978-0-620-55786-3

- Doubell, M. & Struwig, M. 2013. Personality factors that enable women’s advancement to leadership positions. Paper presented and published in proceedings at the Women’s Leadership and Empowerment Conference, 13 – 15 March 2013, Bangkok, Thailand.

- Doubell, M. & Struwig, M. 2013. A study of the Relationships between Cultural Factors and Perceived Success of Professional and Business Women. Paper presented and published in the proceedings of World Academy of Researchers, Educators and Scholars in Business, Social Sciences, Humanities and Education (WARES & AWFBMAIT), 22-25 July 2013, Cape Town, South Africa. ISBN 978-0-9752272-5-1. (Best Paper Award.

- Farrington, S. M., Venter, E., Matabooe, M. & Sharp. G. 2013. Investigating the influence of selected rewards on the job satisfaction and organizational commitment levels of non-family employees working in family businesses. The 6th International Business Conference (IBC), Le-Meridien Barbarons, Mahē, Seychelles, 2-5 September. (Second runner up Best Paper award).

- Farrington, S.M. & Matchaba-Hove, T.M. 2013. Entrepreneurial orientation and family business success: An exploratory study. The 6th International Business Conference (IBC), Le-Meridien Barbarons, Mahē, Seychelles, 2-5 September.

- Krüger, J., Mazibuko, N.E. & Bailey, P. 2013. Organisational commitment and job involvement in automotive industry. Paper presented and published in the proceedings of the Seventh International Business Conference (IBC), 2-5 September 2013, Seychelles, hosted by the NMMU Business School.

- Lilah, R. & Struwig, M. 2013. A framework to manage corporate sustainability. Paper presented and published in the proceedings of the 7th International Business Conference, 2-5 September 2013, Seychelles. 978-0-620-55786-3

- Matchaba-Hove, T.M. & Farrington, S.M. 2013. Entrepreneurial orientation and family business success: An exploratory study. The International Business Conference 7th Annual Conference, Mahé Island, Seychelles 2-6 September 2013.

- Mazibuko, N.E., Smith, E.E. & Tshuma, E. 2013. The role of stakeholder consultation in the privatisation of parastatals. Paper read at The 7th International Business Conference (IBC), Le Merridien Hotel, Mahe Island, Seychelles. 1-4 Sepetmber.

- Ngxukumeshe, T., Mazibuko, N.E. & Smith. E.E. 2013. Developing a hypothetical model of organisational citizenship behaviour in retail firms. Paper read at The 7th

International Business Conference (IBC), Le Merridien Hotel, Mahe Island, Seychelles. 1-4 Sepetmber.

- Okware, F., Perks, S & Smith, E.E. 2013. Employee-related factors that impact the performance of training institutions in developing countries. Paper presented and published in conference proceedings of the 7th International Business conference, 2-6 September, Mahé, Seychelles.

- Oosthuizen, N. & Perks, S. 2013. The relationship between factors that influence the attitude of students towards Internet banking. Paper presented and published in conference proceedings of the 7th International Business conference, 2-6 September, Mahé, Seychelles.

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- Perks, S. & Oosthuizen, N. 2013. Exploring supplier negotiation best practices and supplier relationship strategies in South Africa. Paper presented and published in the proceedings of the Society of Interdisciplinary Business Research (SIBR) conference, 15-16 February, Kuala Lumpur, Malaysia.

- Potgieter, A., Mazibuko, N.E. & Tait, M. 2013. Motivational factors that influence individual performance. Paper presented and published in the proceedings of the Annual Conference of the Emerging Markets Conference Board, 19-20 June, Port Elizabeth, South Africa.

- Rootman, C. & Antoni, X. 2013. Reviewing financial literacy and financial behaviour concepts. Global Development Finance Conference, 5-7 November 2013, Cape Town, South Africa.

- Rootman, C. & Galloway, K. 2013. Media influencing consumer buying behavior in the healthy fast-casual restaurant industry within the Eastern Cape, South Africa. Paper presented and published in the proceedings of the International Business Conference (IBC), 2-5 September 2013, Mahe, Seychelles.

- Rootman, C. & Zeka, B. 2013. Relationships between business social responsibility (BSR) dimensions and business performance in small and medium-sized enterprises (SMEs). Paper presented and published in the proceedings of the International Business Conference (IBC), 2-5 September 2013, Mahe, Seychelles.

- Rootman, C. & Struwig, M. 2013. A study of student perceptions of sustainability at a South African university. Paper presented and published in the proceedings of the World Academy of Researchers, Educators, Scholars in Business, Social Sciences, Humanities and Education Conferences (WARES), 22-25 July 2013, Cape Town, South Africa.

- Rootman, C. & Krüger, J. 2013. A study of customer satisfaction in the financial planning and retail banking industries in South Africa. Paper presented and published in the proceedings of the World Academy of Researchers, Educators, Scholars in Business, Social Sciences, Humanities and Education Conferences (WARES), 22-25 July 2013, Cape Town, South Africa.

- Rootman, C. & Tait, M. 2013. Banking clients’ perceptions on customer retention: Lessons to an emerging economy. Paper presented and published in the proceedings of the annual international conference of the Emerging Markets Conference Board (EMCB), 19-20 June 2013, Port Elizabeth, South Africa.

- Struwig, M & Ducie, G. 2013. The Financial Viability of Sustainable Infrastructure Development at a University. Paper presented and published in the proceedings of World Academy of Science, Engineering and Technology (WASET), 30-31 January 2013, Dubai, United Arab Emirates. ISSN 2010-376X.

- Struwig, M, Ducie, G & Muthwa, S. 2013. Relational Sustainability indicators in infrastructure development at a university. Paper presented and published in the proceedings of the 7th International Business Conference, 2-5 September 2013, Seychelles. 978-0-620-55786-3.

- Struwig, M & Rootman C. 2013. A study of Student Perceptions of Sustainability at a South African University. Paper presented and published in the proceedings of World Academy of Researchers, Educators and Scholars in Business, Social Sciences, Humanities and Education (WARES & AWFBMAIT), 22-25 July 2013, Cape Town, South Africa. ISBN 978-0-9752272-5-1.

- Struwig, M & Smit, G. 2013. Green Building Guidelines at South African Universities. Paper presented and published in the proceedings of the 4th International Conference on Environmental Engineering and Applications, 24-25 August 2013, Singapore.

- Tait, M. & Tait, AM. 2013. Mobile money: Why is it not getting off the ground in South Africa? Paper presented and published in the proceedings of the International Academy of Business and Public Administration Disciplines Conference, 2-5 January, Orlando, Florida, USA.

- Vambe, A.K. 2013. An examination of health care financing models: lessons for South Africa. Paper presented and published in the proceedings of the 6 th Annual International

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Business Conference, 27 December, Michigan, USA.- Van der Merwe, Farrington, S.M. & Venter, E. 2013. The influence of family

relationships on the future continuity of family businesses. The 6th International Business Conference (IBC), Le-Meridien Barbarons, Mahē, Seychelles, 2-5 September. (First runner up Best Paper award).

National Conferences (Published Papers)

- Gray, B., Carelse, M. & Venter, E. 2013. The marketing tasks of small business owners in Nelson Mandela Bay. 25th Annual Conference of the Southern Institute for Management Scientists, School of Business Management, North-West University, Potchefstroom, 15-17 September.

- Matchaba-Hove, T.M., Farrington, S.M.& Sharp. G 2013. The influence of selected demographic variables on entrepreneurial orientation. 25th Annual Conference of the Southern Institute for Management Scientists, School of Business Management, North-West University, Potchefstroom, 15-17 September.

- Perks, S. 2013. Creating an enabling environment for hawkers in South Africa. Paper presented and published in conference proceedings of the 25th annual conference of the Southern Africa Institute for Management Scientists (SAIMS), 15– 17 September, North West University, Potchefstroom.

- Saunders, S.B. & Farrington, S.M. 2013. Assessing the entrepreneurial attributes of undergraduate business students at the NMMU. 25th Annual Conference of the Southern Institute for Management Scientists, School of Business Management, North-West University, Potchefstroom, 15-17 September.

- Smith, E.E., Mazibuko, N.E. & Xingwana, L. 2013. The impact of skills shortages on propensity to leave in South African gold mines. Paper read at the 25th Annual Conference of the Southern African Institute for Management Sciences, Potchefstroom University, 15-17 September.

- Smith, E.E. & Muller, R.J. 2013. Perceptions regarding ethical and social responsibility practices: A SME perspective. Paper read at the 25th Annual Conference of the Southern African Institute for Management Sciences, Potchefstroom University, 15-17 September.

- Struwig, M. & Marriott, A. 2013. A framework to investigate private label brands at Pick and Pay. Paper presented and published in the proceedings of the 25th Annual Conference of the Southern African Institute of Management Scientists (SAIMS), 16 – 18 September 2014, Potchefstroom.

- Venter, E. & Farrington, S. 2013. The relationship between entrepreneurial intention and entrepreneurial education among students at a higher educational institution in SA – an exploratory study. 25th Annual Conference of the Southern Institute for Management Scientists, School of Business Management, North-West University, Potchefstroom, 15-17 September.

International Conference (attended – no published papers)

- Farrington, S.M., Venter, E. & Sharp. G. 2013. Extrinsic rewards in family businesses: Perspectives of nonfamily employees. The 13th Annual IFERA World Family business conference, St Gallen, Switzerland, 2nd – 5th July.

- Matabooe, M. Venter, E. & Rootman, C. 2013. Mentoring as a strategic tool for SMEs in emerging economies. Work-in-progress paper presented at the, annual international conference of the Emerging Markets Conference Board (EMCB), 19-20 June 2013, Port Elizabeth, South Africa.

- Radder, L. & Shrosbree, T. 2013. Tourist characteristics: A need for a change? Paper presented at the International Journal of Arts & Sciences (IJAS) conference, 23-26

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June, Műnchen, Germany. - Van der Merwe, S., Farrington, S.M. & Venter, E. 2013. The influence of relational-

based factors on the future continuity of family businesses. The 13th Annual IFERA World Family business conference, St Gallen, Switzerland, 2nd – 5th July.

- Van Eyk, M. & Radder, L. 2013. Profiling the South African game ranch customer. Paper presented at the International Journal of Arts & Sciences (IJAS) conference, 23-26 June, Műnchen, Germany.

National Conference (attended – no published papers)

- Goliath, J.E., Farrington, S.M. & Saunders, S.B. 2013. Establishing student perceptions of an entrepreneur using word associations. 25th Annual Conference of the Southern Institute for Management Scientists, School of Business Management, North-West University, Potchefstroom, 15-17 September. (Nominated for Best Paper Award).

- Radder, L. & Jonas, A. 2013. The influence of person related variables on consumers’ purchase of environmentally-friendly products. Paper presented at the 2013 Annual Conference of the Emerging Markets Conference Board, 9-20 June, Port Elizabeth, South Africa

- Radder, L. 2013. Student expectations of on-campus accommodation. Quality related aspects. Student housing & Development in Africa conference, 18-19 April. Aflax Research Institute, Johannesburg, South Africa. Invited keynote speaker.

- Venter, E. & Farrington, S. 2013. Selected relational-based factors influencing the satisfaction and commitment levels of non-family employees in family businesses. 25th

Annual Conference of the Southern Institute for Management Scientists, School of Business Management, North-West University, Potchefstroom, 15-17 September. (One of the nominations for Best Paper Award).

JOURNAL ARTICLES

International indices (ISI & IBSS)

- Coetzee, J., Van Zyl, H. & Tait, M. 2013. Perceptions of service quality by clients and contact-personnel in the South African retail banking sector. Southern African Business Review, 17(1):1-22.

- Doubell, M & Struwig, M. 2013. The contribution of environmental factors to the professional success of women, Africa Insight, 24(4): 144-165.

- Perks, S. & Oosthuizen, N. 2013. Exploring supplier selection approaches: South African small and medium enterprises perspective. The International Journal of Interdisciplinary Organizational Studies, 7(4):1-16.

- Radder, L. & Han, X. 2013. Perceived quality, visitor satisfaction and conative loyalty in the South African heritage museums. International Business and Economics Research Journal. 12(10): 1261-1272.

- Rootman, C., Tait, M. & Sharp, G. 2013. The influence of demographic variables on relationship banking: An international study. Global Business and Economics Review, 15, (2/3):133-147.

- Zeelie, E.J & Lloyd, H. 2013. A framework for South African industrial cluster identification and analysis. Studies in Economics and Econometrics, 37(2):1-21.

DoE list of South African Journals

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- Arnolds, C., Stofile, R. & Lillah, R. 2013. Assessing the outcomes of the higher education mergers in South Africa: implications for strategic management. Acta Commercii,13(1).

- Farrington, S.M., Sharp, G & Gongxeka, V. 2013. Employees perceptions and intentions. Journal of Contemporary Management, 10: 77-99.

- Msuthwana, V.M., Tait, M. & Mazibuko, N.E. 2013. A sustainable business development strategy for the automotive refinish distribution industry. Journal of Contemporary Management, 10:59-76.

- Perks, S. 2013. Factors impacting flyers as an effective promotional tool. Journal of Contemporary Management, 9(2):405-426.

- Rootman, C. & Galloway, K. 2013. Young adults’ perceptions and buying intentions of healthy foods in South Africa. Journal of Contemporary Management, 10(11):176-200.

- Rootman, C. & Zeka, B. 2013. The brand image and performance of small and medium enterprises: How can social responsibility activities help? Acta Commercii, 13(1):online.

- Viviers, S., Van Greunen, C. & Venter, E. 2013. The likelihood of unethical behavior in the life insurance sector in South Africa: An empirical investigation. Management Dynamics, 22(3): 13-28. (SSCI & DHET).

- Venter, E., Farrington, S. & Sharp, G. 2013. The influence of relational-based issues on job satisfaction and organisational commitment in family businesses: views of non-family employees. Management Dynamics, 22(4): 38-57. (SSCI & DHET).

Other Peer-reviewed Journal Articles

- Gaya, H.J., Struwig, M. & Smith, E. 2013. Creating a sustainable competitive advantage at a high performing firm in Kenya, African Journal of Business Management, 7 (21), 2049-2058.

- Perks, S. & Austin, G.D. 2013. Exploring business growth aspirations and strategic planning of hair dressing salons in South Africa. Review of Integrative Business and Economics Research, 2(1):319-332.

- Perks, S. & Oosthuizen, N. 2013. Exploring supplier negotiation best practices and supplier relationships strategies in South Africa. Journal of Integrative Research, 2(1): 333-350.

- Perks, S. & Tait, M. 2013. Perceptions of retailing best practices: A South African perspective. The International Journal of Interdisciplinary Organizational Studies, 7(1):1-17.

- Radder, L., Mulder, A. & Han, X. 2013. Motivations and socio-demographic characteristics of safari hunters: A South African perspective. Academy of Marketing Studies Journal. 17(1): 1-20.

- Smith, E.E. 2013. A perceptual study regarding the governance and sustainability of organisations in South Africa. European Journal of Business and Social Sciences. 2(3): 63-82. ISSN NO. 2235-767X.

- Smith, E.E. 2013. Assessing the impact of greening perceptions on consumer purchasing behavior. International Journal of Economics and Management Sciences. 2(11): 94-107. ISSN NO. 2162-6359.

- Smith, E. & Rootman, C. 2013. Assessing perceptions regarding the sustainability of contemporary organisations. Business Management Dynamics, 3(1), Manuscript ID: bmd-110361, ISSN: 2047-7031.

- Struwig, M & Smit, G. 2013. Green Building Guidelines at South African Universities, Journal of Clean Energy Technologies, 2 (3): 210-215. ISSN: 1793-821X.

- Van Eyk, M. & Radder, L. 2013. The need for an extended marketing mix: A game

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ranching example. International Journal of Business and Management Studies. 2(1): 393-402.

BOOKS AND BOOK CHAPTERS

- Kruger, J. & Struwig M. 2013. A Review of Valuation Approaches for Valuing Internet-Based Business Organizations. IN Gabriel Ogunmokun and Rony Gabbay, Marketing, Management and International Business: Contemporary Issues and Research in Selected Countries, Australia: Global Publishing House. Chapter 9.

- Perks, S. 2013. Chapter 13 in Louw, L. & Venter, P. 2013. Strategic Management: Developing sustainability in South Africa. 2nd edition. Cape Town: Oxford University Press.

- Struwig, F.W. & Stead, G.B. 2013. Research: Planning, Designing and Reporting. 2nd

Edition. Cape Town: Pearson Education.- Tait, M. 2013. In Verhage, B. Marketing: A global perspective. Hampshire, UK: Cengage

Learning.

RESEARCH REPORTS

None.

CREATIVE OUTPUTS

None.

MASTERS AND DOCTORAL DEGREES COMPLETED

Masters by Research

- Bailey, P.J. 2013. Organisational commitment in the automotive industry: a comparative study of employment contracts. Unpublished MCom dissertation. NMMU. Cum Laude. (Supervisors: Dr J Krüger, Prof NE Mazibuko)

- Baxter, C. 2013. Savings behaviour in selected poor townships of the Kouga municipal district. Unpublished MCom dissertation. NMMU. (Study-leader: Prof S.Hosking; Co-study leader: Mrs N. Oosthuizen).

- Galloway, K. 2013. Selected marketing communication methods influencing young adults’ perceptions and buying intentions of healthy foods in South Africa. Unpublished MCom dissertation. NMMU. (Study-leader: Prof C. Rootman).

- Goliath, J.E. 2013. Establishing the perceptions of an entrepreneur using word associations. S208027264. (Supervisor Prof S.M. Farrington)

- Halforty, G.A. 2013. Constraints to students’ participation in sport on a formalised level: Implications for marketers. Unpublished M Tech (Marketing) dissertation, NMMU. (Supervisor: Prof L. Radder).

- Lama Ndai, A. 2013. The impact of happiness on the job satisfaction of employees in the ICT industry. (Promoter Prof E Venter; Co-supervisor Prof A Calitz).

- Mamadou, H. 2013. The impact of happiness on students’ entrepreneurial intention at a higher educational institution. Promoter Prof E Venter; Co-supervision Dr M Cullen).

- Matchaba-Hove, M.T.M. 2013. The entrepreneurial orientation of small businesses in the Eastern Cape. Unpublished MCom dissertation. NMMU. (Study leader: Prof S.M. Farrington).

- Potgieter, A. 2013. The influence of motivational factors on corporate performance and customer satisfaction. Unpublished MCom dissertation. NMMU. (Supervisor: Prof N.E.

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Mazibuko; Co-supervisor: Prof M. Tait).

- Theron, E. 2013. Value delivered by private game reserves in South Africa: A comparison of managers’ and visitors’ perceptions. Unpublished M Tech (Marketing) dissertation, NMMU. (Supervisor: Prof L. Radder). (Cum Laude).

- Zeka, B. 2013. The influence of business social responsibility of the brand image and business performance of small and medium-sized enterprises. Unpublished MCom dissertation. NMMU. (Study-leader: Prof C. Rootman). (Cum Laude).

Doctoral Degrees

- Burhan, A.M. 2013. Marketers’ perceptions of negotiation behaviour in a global firm. (Promoter: Prof NE Mazibuko).

- Dames, R.S. 2013. Investigating SME incubator best practices to assist in creating and enabling SME incubation environment. Unpublished DBA thesis. NMMU. (Promoter: Prof S Perks).

- Gaya, H.J. 2013. Tangible resources to create sustainable competitive advantage: A case study of Toyota Kenya. Unpublished PhD thesis. NMMU. (Promoter: Prof F.W. Struwig & co-promoter: Prof EE Smith).

- Kruger, J. 2013. Valuation of internet-based businesses. Unpublished PhD thesis. NMMU. (Promoter: Prof F.W. Struwig).

- Jowah, E.L. 2013. Critical core competencies for effective strategic leadership in project management. Unpublished D.Com thesis. NMMU. (Promoter: N. E. Mazibuko Co-promoter: M. Tait) Port Elizabeth: NMMU.

- Okware, F. 2013. Factors impacting performance of public and private training institutions in Uganda. Unpublished PhD thesis. NMMU. (Promoter: Prof S Perks and Co-promoter: Prof EE Smith).

- Sena, S. 2013. Nation branding: Case study of Zimbabwe. Unpublished Ph. D thesis. NMMU. (Promoter: N. E. Mazibuko Co-promoter: M. Tait) Port Elizabeth: NMMU.

- Strydom, K. 2013. Perceptions of the impact of diversity and culture on strategy implementation in a higher education institution. Unpublished DBA thesis. NMMU. (Promoter: Prof S Perks and Co-promoter: Prof EE Smith).

- Tshuma, E. 2013. Perceptions regarding privatisation of parastatals in Zimbabwe. Unpublished PhD thesis. NMMU. (Promoter: Prof NE Mazibuko & Prof EE Smith).

- Van Achterbergh, L. 2013. Social media reviews to investigate restaurant dining experiences. Unpublished PhD thesis. NMMU. (Promoter: Prof F.W. Struwig).

- Xingwana, L. 2013. Management perceptions regarding skills shortages in gold mines. Unpublished PhD thesis. NMMU. (Promoter: Prof EE Smith and Co-Promoter: Prof NE Mazibuko).

BCom Honours Treatises

- Abrahams, B. & Carelsen, M. 2013. An investigation into the marketing tasks of small business owners in the Nelson Mandela Metropole. (Study leaders: Prof E Venter and Ms B Gray).

- Akponah, V. & Leon, A. 2013. An assessment of social responsibility and ethical practices in small and medium enterprises. Unpublished BCom Honours treatise. NMMU. (Study leader: Prof EE Smith).

- Banda, K.N. & Nontshinga, C.Z. 2013. Valuation of a company using various valuation methods. Unpublished BCom Honours treatise. NMMU. (Study leader: Dr J Krüger)

- Bhana, M. & Natha, S.A. 2013. Identifying the relationship marketing strategies businesses can use to improve customers’ credit knowledge. Unpublished BCom Honours treatise. NMMU. (Study leaders: Prof C. Rootman).

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- Cumberledge, R. & Millson, C. 2013. The importance of selected goals and their influence on the overall perception of success among family-owned businesses in the Nelson Mandela Bay. (Prof E. Venter and S.M. Prof Farrington).

- De Lange, J.A. & Scheepers, J. 2013. The influence of goal achievement on the job satisfaction of small and medium-sized business owner-managers in the Eastern Cape. (Prof E. Venter and S.M. Prof Farrington).

- Goliath, J.E. & Mahomed, L. 2013. Factors influencing the intention to adopt e-commerce in the Nelson Mandela Metropole. Unpublished BCom Honours treatise. NMMU. (Study leaders: Mr. A. Nelmapius).

- Human, W. & Miles, J. 2013. Factors augmenting the public hospital servicescape in Nelson Mandela Bay. Unpublished BCom Honours tretaise. (Study leader: Prof NE Mazibuko).

- Kutta, T. (s213510634) & Mazibukwana, A. (s208090804). 2013. The importance of selected goals and their influence on the overall perception of success among small-medium sized businesses in the Nelson Mandela Bay. (Prof Venter and Prof Farrington).

- Lukwago, D. & Mfenyana, S. 2013. Consumers’ online purchasing intention: A South African perspective. Unpublished BCom Honours treatise. NMMU. (Study leaders: Mr. A. Nelmapius).

- Makoni, C.T. & Rugemalila F.K. 2013. Perceptions regarding greening and its impact on consumer purchasing behaviour. Unpublished BCom Honours treatise. NMMU. (Study leader: Prof EE Smith).

- Muller, E. & Scholtz, R. S tudent perceptions of sustainability at Nelson Mandela Metropolitan University. Unpublished BCom Honours treatise. NMMU. (Study leader: Prof. M. Struwig).

- Munnick, L. & Van Vuuren, P. 2013. Perceptions of customer satisfaction in selected financial service industries. Unpublished BCom Honours treatise. NMMU. (Study leaders: Prof C. Rootman and Dr Krüger).

- Mvusi, S.A. & Poswayo, P. 2013. Customer retention strategies for guesthouses in the Nelson Mandela Metropolitan area. Unpublished BCom Honours treatise. NMMU. (Study leaders: Prof C. Rootman).

- Nzima, N. & Yoba, M. 2013. Professionalism and Ethics in Financial Planning. Unpublished BCom Honours treatise. NMMU. (Study leader: Ms N. Oosthuizen).

- Nyweba, A. 2013. Factors which influence the use of online social networking by small business enterprises in Nelson Mandela Bay. (Study leader: Ms B Gray).

BTech Treatises

- Buyasi, E. 2013. The perceived effectiveness of marketing communication tools in attracting people to a church. Unpublished BTech treatise. NMMU. (Study leader: Prof L. Radder).

- Bezuidenhout, W.S. 2013. Profile of customers purchasing console video games form the Walmer branch of Ultimate Games, Port Elizabeth. Unpublished BTech treatise. NMMU. (Study leader: Prof L. Radder).

- Fenayo, N. & Constable C. 2013. Attributes attracting consumers to Walmer Park Shopping Centre. Unpublished BTech treatise. NMMU. (Supervisor: Prof M. Tait).

- Gomes, C. 2013. The usage of social networks for business purposes. Unpublished BTech treatise. NMMU. (Study leader: Dr M. van Eyk).

- Grewar, K.S., Meissenheimer, C. & Ulay, B. 2013. The effects of communication technology on the reading habits of readers of The Herald. Unpublished BTech treatise. NMMU. (Study leader: Prof L. Radder).

- Jajiya, B. 2013. Antecedents to customer loyalty to the four main banks in Port Elizabeth. Unpublished BTech treatise. NMMU. (Study leader: Prof L. Radder).

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- Kahlela, A., Mathidi, T. & Ngcobondwana, T. 2013. Customers’ expectations and perceptions of Edgars service quality. Unpublished BTech treatise. NMMU. (Study leader: Dr M. van Eyk).

- Sibaru, N. 2013. Barriers to the adoption of mobile banking. Unpublished BTech treatise. NMMU. (Study leader: Prof L. Radder).

- Millar, C.S. 2013. Consumers’ attitudes towards direct marketing. Unpublished BTech treatise. NMMU. (Study leader: Prof L. Radder).

- Van Rooyen, K. & Mavumengwana, 2013. Customers’ perceptions of shopping value at Walmer Park Shopping Centre. Unpublished BTech treatise. NMMU. (Supervisor: Prof M. Tait).

Other (general)

- Rootman, C. 2013. Guest lecturer during Osnabruck University of Applied Sciences’ international block week: 4-8 November 2013. Course title: Marketing Communications Management and Business Cases on Stakeholder Management.

- Tait, M. 2013. Appointed as Honorary Professor in the Department of Marketing Management at the University of Johannesburg.

- Tait, M. 2013. Appointed as Higher Education South Africa Leadership and Management Fellow (HESA HELM).

Popular Publications

None.

Talks

- Venter, E. Series of 14 talks on SABC radio on the importance of family farms, challenges they face, succession, sibling partnerships, handling conflict, the role of women, etc. April 2013.

- Venter, E. The most important challenges facing family businesses. Keynote speaker at an investment seminar organised by Boshoff & Visser, Swellendam and Riversdale. 15 and 16 August.

HUMAN CAPITAL DEVELOPMENT

Many staff members attended various workshops and seminars to improve their knowledge and skills as researchers.

- Gray, B. 2013. Attended the 5-day Doctoral Research Training Programme (DRTP): presented by the University of Stellenbosch Business School, Bellville (28 October – 1 November 2013).

- Krüger, J. 2013. Selected for Doctoral Supervision Workshop (offered by RCD, NMMU and Nuffic)

- Rootman, C. 2013. Selected for Doctoral Supervision Workshop (offered by RCD, NMMU and Nuffic).

- Zeka, B. 2013. Selected for Early Career Development Programme (offered by RCD, NMMU.

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ACADEMIC ENGAGEMENT

Most staff members acted as reviewers for academic journals and conference papers in the field of business management and serve on the editorial boards of journals. Many act as external examiners/moderators for examinations and post-graduate studies of other universities.

GRANTS RECEIVED

Nelmapuis, A. 2013. NRF Sabbatical Grants to Complete Doctoral Degrees Programme 2013

Radder, L. NRF Grant for rated researchers. Mazibuko, N.E. KIC Travel Grant Oosthuizen, N. 2013. KIC Travel grant Smith, E.E. 2013. KIC Travel Grant Van Eyk, M. 2013. KIC Travel Grant

AWARDS RECEIVED

- Doubell, M. & Struwig, M. 2013. A study of the Relationships between Cultural Factors and Perceived Success of Professional and Business Women. World Academy of Researchers, Educators and Scholars in Business, Social Sciences, Humanities and Education (WARES & AWFBMAIT), 22-25 July 2013, Cape Town, South Africa. ISBN 978-0-9752272-5-1 (Best Paper Award).

- Farrington, S. M., Venter, E., Matabooe, M. & Sharp. G. 2013. Investigating the influence of selected rewards on the job satisfaction and organizational commitment levels of non-family employees working in family businesses. The 6th International Business Conference (IBC), Le-Meridien Barbarons, Mahē, Seychelles, 2-5 September. (Second runner up Best Paper award).

- Farrington, S.M. 2013. Received the Faculty Reseacher of the Year Award.- Kruger, J. 2013. Faculty Emerging Researcher of the year.- Radder, L. 2013. Received NRF rating level C3, effective January 2013.- Rootman, C. & Krüger, J. 2013. A study of customer satisfaction in the financial

planning and retail banking industries in South Africa. Paper presented and published in the proceedings of the World Academy of Researchers, Educators, Scholars in Business, Social Sciences, Humanities and Education Conferences (WARES), 22-25 July 2013, Cape Town, South Africa. (Won Paper of Commendation award)

- Rootman, C. & Tait, M. 2013. Banking clients’ perceptions on customer retention: Lessons to an emerging economy. Paper presented and published in the proceedings of the annual international conference of the Emerging Markets Conference Board (EMCB), 19-20 June 2013, Port Elizabeth, South Africa. (Won Best Paper Runner-up award).

- Smith, E.E. 2013. Faculty Sustainability/Green Researcher of the year 2013.- Van der Merwe, Farrington, S.M. & Venter, E. 2013. The influence of family

relationships on the future continuity of family businesses. The 6th International Business Conference (IBC), Le-Meridien Barbarons, Mahē, Seychelles, 2-5 September. (First runner up Best Paper award).

KNOWLEDGE PRODUCTS

None.

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4.4 Self-assessment of achievement of goals/targets

The table below provides a summary of the research outputs of the School in 2011 and 2012 with a brief assessment of the achievement of the goals/targets in 2012.

OUTPUTS 2012 2013l

% change

CONFERENCES 42 45 7International Conferences (Published Papers) 25 28National Conferences (Published Papers) 13 8International Conference (attended – no published papers) 4 5National Conference (attended – no published papers) 4JOURNAL ARTICLES 19 23 21 International indices (ISI &IBSS) 11 5DoE list of South African Journals 6 8Other Peer-reviewed Journal Articles 2 10BOOKS AND BOOK CHAPTERS 8 4 -50RESEARCH REPORTS N/ACREATIVE OUTPUTS N/AMASTERS AND DOCTORAL DEGREES COMPLETED 19 22 16Masters by Coursework and Treatise 6 0Masters by Research 7 11Doctoral Degrees 6 11TREATISES COMPLETED 29 26 10 BCom Hons treatises 19 16BTech treatises 10 10OTHER 10 2 -80Talks 2 2Magazine publications 8

It is particularly encouraging to note that papers presented at conferences increased overall by 7%. A total of 45 papers were presented from which 33 were at international conferences. It should be noted that many young and novice researchers attended conferences for the first time. The amount of journal articles published increased by 21%. Although the amount of international published journal articles decreased, DOE listed articles increased by 33% and other peer reviewed articles increased by a huge margin of 400%. There was however a remarkable decrease of 50% in the number of books and book chapters written and published. Masters and Doctoral studies completed shown an increase of 16%. It should be noted that there were 11 doctorates promoted by supervisors in the School. Treatises completed decreased with 10%. Other outputs such as talks and magazine publications also decreased. It appears that the research outputs of the School are very satisfactory, although contributions are made only by a handful of staff members. Most of these categories of outputs were however higher than the goals/targets set for 2013.

Barriers and constraints

The main barriers to meeting the 2012 goals/targets relate to the lack of competent research and administrative support. The lack of a competent researcher (such as a retired academic) who could screens M & D students’ research proposals before they are allocated to supervisors was also highlighted as a barrier to increasing research outputs. Poorly written research proposals delay the process and leads to a great deal of frustration among

19

colleagues. Capacity to act as supervisors is also a constraint as many staff members are overextended.

5. Highlights and special achievements

- Thirty three papers were presented at international conference as far as Kuala Lumpur, Singapore, Florida, Michigan and Seychelles.

- Five papers won best paper or runner-up awards at various conferences. - Dr J Kruger received the Faculty Emerging Researcher 2013 Award.- Prof EE Smith received the Faculty Sustainability/Green Researcher 2013 Award.- Prof S Farrington received the Faculty Reseacher of the Year Award.

6. Finances

6.1 Financial review

No council funds for the NMMU are used at all. Projects are financed by the individual researchers themselves, either from personal

research allocations, own equity or donations. Post-graduate candidates pay for the paper, postage, toner and duplicating costs. The income and expenditure statements are administered via the NMMU financial

system. No cash is withdrawn from the UAMS in the form of salaries by the members of the

UAMS. Surpluses generated by the UAMS are reinvested in research projects and are also used

to attend national and international research conferences.

6.2 Financial statements

20

INCOME STATEMENT 2013

Entity name: UNIT OF APPLIED MANAGEMENT SCIENCESEntity leader: Prof EE SmithFaculty: ECONOMIC AND BUSINESS SCIENCESCost centre: 4050 (UNIT OF APPLIED MANAGEMENT SCIENCES)

INCOME STATEMENT FOR PERIOD : Year 2013

OPENING BALANCE 29889.67

INCOME

Faculty RTI Seed Funding 50000.00

Total income 79889.67

EXPENDITURE

Conference staff registration fees A 2900.00Unit five year annual review BSeed funding allocations: CX. AntonieA. Marriott

668.10

7087.58 3862.42

Total expenditure 14518.10

CLOSING BALANCE 65371.57

NOTES TO THE FINANCIAL STATEMENTS

A: Conferences: Sponsorship of registration fees of junior staff members

2900.00

Mr RJ Muller (SAIMS – Potchefstroom) 1200.00Ms A Potgieter (Emerging Markets Conference - PE) 1700.00

B: UAMS Five year annual reviewLunch platterTransport/petrol cost for external reviewer - Rhodes University

C: Seed funding allocations

295.50372.60

668.10

Mr X Antonie:Air ticketAccommodation

Mr A Marriott:Air ticket

Total

2649.784437.80

3862.42

7087.58

3862.42

14518.10

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7. Additional information

None

8. Mandatory summary for Senate

The Unit for Applied Management Sciences (UAMS) represents the research pillar of the School of Management Sciences. The reason for the existence of the UAMS is to act as the consulting and research arm for the various departments comprising the School of Management Sciences (Business Management, Logistics, Marketing Management as well as Management and Entrepreneurship). All staff members of the School of Management Sciences are ipso facto also members of the UAMS. The Unit strives to develop socially and technologically competent professionals from diverse cultural and geographical backgrounds through sustaining, generating and imparting advanced knowledge by means of research, consulting, teaching and networking. The governance structure (Committee) of the Unit of Applied Management Sciences consists of seven members. Members of the Unit had the following research outputs in 2013: 45 international and national conference papers; 23 journal articles; 4 books and book chapters; 22 Masters and Doctoral degrees completed and 26 BCom/BTech treatises completed. Members received various research-related awards and grants. The closing balance of the Unit is R65 371.57.

Annual report prepared by Prof EE Smith

Signed:

Date: 24 March 2014

Signed off by Finance:

Name:………………………………………………

Signature:…………………………………………

Date:………………………………………………..

ANNEXURE A: RESEARCH OUTPUTS/ACTIVITIES (2013)

22

OUTPUTS/ACTIVITIES NO DETAILS STAFF INVOLVED

OTHERS

23

CONFERENCES 45International Conferences (Published Papers)

28 See below Antoni, X.Doubell, M.Farrington, S.M. Kruger, J.Lillah, R.Matchaba-Hove, T Mazibuko, N.E.Ngxukumeshe, T.Oosthuizen, N.Perks, S.Potgieter, A.Rootman, C.Smith, E.E.Struwig, M.Tait, M.Vambe, A.Venter, E.Zeka, B.

Bailey, P.Dalmeyer, P.Ducie, G.Galloway, K.Matabooe, M.Muthwa, S.Okware, F.Sharp, G.Smit. G.Tait, M.Tshuma, E.Van der Merwe, S.

National Conferences (Published Papers)

8 See below Gray, B.Farrington, S.M.Matchaba-Hove, TMarriott, A.Mazibuko, N.E.Muller, R.J.Perks, S.Saunders, S.Smith, E.E.Struwig, M.Venter, E.

Carelse, M.Sharp, G.Xingwana, L.

International Conference (attended – no published papers)

5 See below Farrington, S.M.Radder, L.Rootman, C.Shrosbee, T.Van Eyk, M.Venter, E.

Matabooe, M.Sharp, G.Van der Merwe, S.

National Conference (attended – no published papers)

4 See below Farrington, S.M.Goliath, J.E.Radder, L.Saunders, S.Venter, E.

Jonas, A.

JOURNAL ARTICLES 23International indices (ISI &IBSS)

5 See below Doubell, M.Oosthuizen N.Perks, S.Radder, L.Rootman, C.Struwig, M.Tait, M.Zeelie, J.

Coetsee, J.Han, X.Lloyd, H.Sharp, G.Van Zyl, H.

DoE list of South African Journals

8 See below Farrington, S.M.Lillah, R.Mazibuko,N.E.Perks, S.Rootman, C.Tait, M.Venter, E.Zeka, B.

Arnolds, C.Galloway, K.Gongxeka, V.Msuthwana, V.M.Sharp, G.Stofile, R.Van Greunen, C.Viviers, S.

OUTPUTS/ACTIVITIES NO DETAILS STAFF INVOLVED

OTHERS

Other Peer-reviewed Journal 10 See below Oosthuizen, N. Austin, G.D.

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Articles Perks, S.Radder, L.Rootman C. Smith, E.E.Struwig, M.Tait, M.Van Eyk, M.

Gaya, H.J.Han, X.Mulder, A.Smith, G.

BOOKS AND BOOK CHAPTERS

4

See below Kruger, J.Perks, S.Struwig, M.Tait, M.

Stead, G.D.

RESEARCH REPORTS NoneCREATIVE OUTPUTS NoneMASTERS AND DOCTORAL DEGREES COMPLETED

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Masters by Coursework and Treatise

0

Masters by Research 11 See below Farrington, S.M.Kruger, J.Radder, L.Mazibuko, N.E.Oosthuizen N.Rootman, C.Tait, M.Venter, E.

Calitz, A.Cullen, M.Hosking, S.

Doctoral Degrees 11 See below Mazibuko, N.E.Perks, S.Smith, E.E.Struwig, M.Tait, M.

TREATISES COMPLETED 26BCom Hons treatises 16 See below All staff in the

Business Management Department

BTech treatises 10 See below Radder, L.Tait, M.Van Eyk, M.

HUMAN CAPITAL DEVELOPMENT

4

Emerging (Staff & PG Students)

4 See below Gray, B.Kruger, J.Rootman, C.Zeka, B.

ACADEMIC ENGAGEMENT Not quantifiable

All members of the School

KNOWLEDGE PRODUCTS NoneIntellectual Property NoneIP Commercialisation NoneDisclosures NoneOTHER 8Talks 2 See below Venter, E.