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Summer Travel Report 2018
Takeaways
3 •
Every day, Criteo records 600TB of shopper data created by the 1.4B monthly active shoppers in our data pool.
On the travel side, this means we can base our analysis on more than three billion bookings per year across desktop, mobile sites and applications.
We have strict rules in terms of leveraging data: in order to protect the privacy of our clients, and for our data to better reflect the market, we only show data when we have at least 10 clients.
For more information regarding our analysis methodology, please refer to the end of this presentation.
How did we build this report?
4 •
Criteo Travel in 8 takeaways
1. Europe shows the highest head & shoulders seasonality
2. Southern Europe summer bookings start as early as April
3. OTAs continue to dominate in their ability to leverage the summer demand
4. Trips including children are mostly booked around Christmas
5. Industry will most likely keep a high mobile share growth, boosted by summer
6. Regions with lower mobile share are catching up, especially in summer
7. OTAs capture most of mobile bookings
8. Mobile is key to catching last-minute high-yield bookings
SeasonalityFocusing on Europe & following OTA’s path
6 •
2017 average <June/July/August> online bookings increase, compared to Q4 2016
Germany & UK remain the outliers of the European summer trend
Between 60% and 80%
Between 40% and 60%
Between 10% and 30%
Non disclosed data
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Between 30% and 40%
7 •
United States
Russian Fed & Israel
Australia
South East Asia
Japan
Germany Eastern Europe 79
Netherlands United Kingdom SwizterlandIberia
Scandinavia 77
Italy France
Belgium
South America
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Germany & UK remain the outliers of the European summer trend2017 average <June/July/August> online bookings increase, compared to Q4 2016
8 •
8090
100110120130140150160170180
J F M A M J J A S
Eu ro p e - N o rt h
Eu ro p e - C e nt r a l & ME A
Eu ro p e - S ou th
8090
100110120130140150160170180
J F M A M J J A S
A me ri ca - N or t hA me ri ca - So ut h
8090
100110120130140150160170180
J F M A M J J A S
A PA C - N or t hA PA C - So ut h
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Europe shows the highest head & shoulders seasonality
+31 Δ4
+33 Δ12 +42 – Δ16
+41 Δ-4+56 Δ18
+42 Δ12
+39 Δ12
+ average index on JJA com pared to Q 4 2016
Δ D iffe rence betw een sum m er and yearly index
2017 monthly online bookings, indexed on Q4 2016
9 •
8090
100110120130140150160170180
J F M A M J J A S
U K Ge rm an y
8090
100110120130140150160170180
J F M A M J J A S
U S Ja pa n
A ust r al ia
8090
100110120130140150160170180
J F M A M J J A S
Fr a nc e I ta ly
Sp ai n
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Southern Europe summer bookings start as early as April
avg 128
avg 115
avg 145
avg 130
avg 137avg 124
avg 121avg 121
2017 monthly online bookings, indexed on Q4 2016
10 •
8090100110120130140150160170180
J F M A M J J A S
OTA Su pp li er
OTAs continue to dominate in leveraging summer demand
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
2017 monthly online bookings, OTA vs. Suppliers, and Travel sub-verticals, indexed on Q4 2016
11 • Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
+68 Δ22
+14 Δ2
+57 Δ17
+5 Δ-1
+70 Δ25
+8 Δ-2
2017 monthly online bookings, indexed on Q4 2016
+ average index on JJA com pared to Q 4 2016
Δ D iffe rence betw een sum m er and yearly index
OTAs continue to dominate in leveraging summer demand
60
80
100
120
140
160
180
J F M A M J J A S
Eu ro p e - N o rt hOTA
Su pp li er
60
80
100
120
140
160
180
J F M A M J J A S
Eu ro p e - S ou th
OTA
Su pp li er
60
80
100
120
140
160
180
J F M A M J J A S
Eu ro p e - C e nt r a l & ME AOTASu pp li er
Mobile share is expected to keep growing, capturing last-minute high-yield bookings
Mobile: The Summer Hit
13 •
Industry will most likely keep high mobile share growth, boosted by summer
29%
31% 31%32% 32%
36%
39% 38%
36% 36% 36%
40%
25%
30%
35%
40%
45%
J F M A M J J A S O N D
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
2017 monthly mobile share of bookings, worldwide
14 • Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Regions with lower mobile share are catching up, especially in summer
20%
30%
40%
50%
60%
J F M A M J J A S O N D
Eu ro p e - N o rt hEu ro p e - C e nt r a l & ME A
Eu ro p e - S ou th
20%
30%
40%
50%
60%
J F M A M J J A S O N D
A me ri ca - N or t hA me ri ca - So ut h
20%
30%
40%
50%
60%
J F M A M J J A S O N D
A PA C - N or t hA PA C - So ut h
+35%+34%
+37%+36%
+33%
+49%
+45%
2017 monthly mobile share of bookings, per region
+ average percentage of m obile share in JJA
15 •
10%
39%6%
6%
84%
55%
Suppl ier OTA
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Q4 2017 booking breakdown per device, worldwide
OTAs capture most of mobile bookings
Smartphone
Tab let
Desktop
• As suppliers lag behind, OTAs get most of the mobile bookings
16 •
The gap between OTA and Supplier grew during 2017
-19%
0%
61%
11%
-21%-15%
42%
-0.5%
- 30%
- 20%
- 10%
0%
10%
20%
30%
40%
50%
60%
70%
OTASuppl ier
Growth of bookings per device, worldwide, Q4 2017 vs Q4 2016
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
Sm a rtp hone
Ta b let
D esktop
Tota l M ob ile
• OTAs grow quicker on Mobile
• Smartphone is growing steadily and tablet is declining
17 •
Mobile is key to catching last-minute high-yield bookings
10%
20%
30%
40%
50%
60%
70%
80%
> 3 mo nt h s 1 - 3 m on t hs 1 - 4 w e e ks 1 - 7 d a ys < 24 h
A ir A pa r t men t s H ot e l Pa c kag e s
Source : Criteo Data, Worldwide, 2016 & 2017. Online travel agencies and suppliers. Excludes comparators and applications.Copyright Criteo.
• Up to 80% of last minute bookings are made on mobile devices
Travel players with a booking app make 60% of transactions on mobile devices.
60%*Share of bookings by device, apps included, worldwide, Q4 2017.
19 • Source : Criteo Data, Worldwide, Q4 2017. Online travel agencies and suppliers. Excludes comparators.Copyright Criteo.
App share of bookings is significant, leading to more conversions and more booking dollars per transaction than mobile web.
Share of Bookings per environment, for travel players with a booking app.
33%
27%
40%
7%
22%
13%
4%
23%
11%
Mo bi le w eb A pp D eskt o p
-3pts
+1pt
-2pts
77 78
100
Mo bi le w eb A pp D eskt o p
Conversion rates per environment, worldwide, Q4 2016 vs. Q4 2017. CR = Buyers / Product Page Viewers. Average conversion rate on app for retailers of 17% worldwide in Q4 2017.
Average Booking Value per environment, when 100 is spent on desktop (index).
M ob ile W eb
A p p
D esktop
Apps account for 41% of last-minute traffic.*
41%Source: For travel advertisers who generate bookings on both mobile web and in-app. Criteo, worldwide, Q4 2017.
21 •
48%
41%
11%
0%
20%
40%
60%
80%
100 %
1234567891011121314151617181920
Share of traffic by browsing environment by number of nights, for hotel players with a shopping app.
Apps are critical when it comes to last-minute & quick bookings
Share of traffic by browsing environment forlast-minute bookings: made less than 24h before check-in or departure.
Source : Criteo Data, Worldwide, Q4 2017. Online travel agencies and suppliers. Excludes comparators.Copyright Criteo.
M ob ile W eb
A p p
D esktop
Thank youTo learn more about how the Criteo Commerce Marketing Ecosystem drives sales and profits for thousands of brands, retailers, and publishers worldwide, visit criteo.com/about.
23 •
Methodology
Individual browsing and booking data analyzed:
How can marketers use this data?
Over 1,800 global travel advertisers.
More than 3B bookings per year across desktop, mobile sites and applications.
59 countries in North America (2), Latin America (9), Europe (25), Middle East (6), Africa (4) and APAC (14).
Benchmark your performance on relevant KPIs for your mobile browser, mobile app and cross-device channels.