SUMMER INTERNSHIP REPORTON RECRUITMENT AND SELECTION IN AIRPORTS AUTHORITY OF INDIA
SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MASTERS OF BUSINESS ADMINISTRATION (MBA) TO MAHAMAYA TECHNICAL UNIVERSITY
TRAINING SUPERVISOR: Mr. KAMAL (ASSISTANT HR)
SUBMITTED BY: SWATI CHAUHAN 1109170048
JSS ACADEMY OF TECHNICAL EDUCATION C-20/1, SECTOR-62, NOIDA (U.P.)- 201301
TOPICCOMPANY PROFILE INTRODUCTION MISSION AND VISION OF AAI ORGANIZATION STRUCTURE
RECRUITMENT POLICY INTRODUCTION RECRUITMENT POLICY IN AAI
SOURCES OF RECRUITMENT INTRODUCTION INTERNAL SOURCES OF RECRUITMENT EXTERNAL SOURCES OF RECRUITMENT
RECRUITMENT PROCESS INTRODUCTION RECRUITMENT PROCESS IN AAI
SELECTION PROCESS INTODUCTION SELECTION PROCESS IN AAI
RESEARCH METHODOLOGY DATA ANALYSIS FINDINGS AND SUGGESTIONS CONCLUSION
ANNEXURES: a) Questionnaire b) Applications c) Admit Card d) Interview call e) Advertisement
CERTIFICATEThis is to certify that this project titled Recruitment and Selection in Airport Authority of India is bonafide work of SWATI CHAUHAN of MBA 3rd Semester carried out at Airport Authority of India, Safdarjung Airport from 04-06-2012 to 13-07-2012. This project is based on the study carried out by her under my guidance and supervision.
GIRISH KUMAR Sr.Manager (HR)
ACKNOWLEDGEMENTI express my sincere and profound gratitude to Mr.Grish Kumar, Senior Manager (HR) for his valuable guidance and supervision in the preparation of this project work and for his encouragement and help. I am deeply indebted to Mr.A.K.Malik, Joint General Manager (HR) for giving me this wonderful opportunity to join Airports Authority of India as trainee and understanding the working of HR cell. I would like to thank the employees working in HR cell for their help and co-operation during the internship. I would also like to thank Mr. Puneet Verma my project guide for her immense help and guidance in preparing the project successfully. I also express my sincere thanks to all officers and staff of Airports Authority of India who were kind enough to co-operate by spending their valuable time in filling up the questionnaire used in this study and I also express my sincere thanks to all those who directly or indirectly extended their help in completing this work.
PREFACEHRM is the legal liason between the organization and the employees. A large part of the growth of Airports Authority of India is the Human Resources Department who are responsible for hiring the people with the knowledge to bring new technology into a company. To be successful they need a highly skilled, flexible and committed work force, a flexible and innovative management, the ability to retain developed talent, and a strong partnership between management and labour unions.
To achieve these goals, the company needs a talented workforce. Besides hiring the right people to manage and perform specific jobs, HR cell have to build up commitment and loyalty among the workforce by keeping them up to date about company plans, and laying out the implications for job security and working conditions.
From the first day of my internship to the last day of the training, the HR cell was every employees main connection between the production floor and the upper management. The HR department kept the employees informed via bicompany newsletter and bulletin- board postings throughout the organization.
The backbone of any successful company is the HR department and without a talented group of people to hire, culture and inform employees, the company is doomed for failure. Hence it is one of the major task of any organization that its recruitment and selection process is carried out in a proper manner so that only well qualified and knowledgeable pool of candidates are selected in the organization.
AIRPORTS AUTHORITY OF INDIA (AAI)
COMPANY PROFILEThe Airports Authority of India (AAI) was formed on 1 st April, 1995 by merging the International Airports Authority of India and the National Airports Authority with a view to accelerate the integrated development, expansion and modernization of the operational, terminal and cargo facility at the airports in the country confirming to international standards. Airports Authority of India came into being by merging erstwhile International Airports Authority and National Airports Authority of India. The merger brought into existence a single organization entrusted with the responsibility of creating, upgrading, maintaining and managing the Civil Aviation infrastructure both on the ground and air space in the country. Aviation sector in a vast country like India plays a pivotal role in meeting the fast growing needs of the country. The Civil Aviation Sector in our country is witnessing boom in terms of traffic growth. The estimated traffic growth of about 8 to 10 percent in the domestic as well as international market is in itself an indication of the potential of this sector and its likely impact on the socio-economic development of India. The opening up of Civil Aviation Sector and the revival of the tourism industry over the past few years has added new dimensions and challenges to the AIRPORTS AUTHORITY OF INDIA in handling growing air-traffic and providing better facilities to users. AIRPORTS AUTHORITY OF INDIA (AAI) was formed on 1st April, 1995 by an Act of Parliament. It manages 127 airports which include: 15 International Airports (including Delhi & Mumbai) 7 Customs Airports 25 Civil Enclaves 80 Domestic Airports
AAI manages 125 airports, which include 11 International Airport, 08 Customs Airports, 81 Domestic Airports and 27 Civil Enclaves at Defence airfields. AAI provides air navigation services over 2.8 million square nautical miles of air space. During the year 20-09, AAI handled aircraft movement of 1306532 Nos. [International 270345 & Domestic 1036187], Passengers handled 44262137 Nos. [International 1047614 & Domestic 3378590] and the cargo handled 499418 tonnes [International 318242 & Domestic 181176]
1. 1. Passenger Facilities
The main functions of AAI inter-alia include construction, modification & management of passengers terminals, development & management of cargo terminals, development & maintenance of apron infrastructure including runways, parallel taxiways, apron etc., Provision of Communications, Navigation and Surveillance which includes provisions of DVOR/ DME, ILS, ATC radars, visual aids etc., provision of air traffic services, provision of passenger facilities and related amenities at its terminals thereby ensuring safe and secure operations of aircraft, passengers and cargo in the country.
2. 2. Air Navigation Services
Air Navigation Services
In tune with global approach to modernization of Air Navigation infrastructure for seamless navigation across state and regional boundaries, AAI has been going ahead with its plans for transition to satellite based Communication, Navigation, Surveillance and Air Traffic Management. A number of cooperation agreements and memoranda of co-operation have been signed with US Federal Aviation Administration, US Trade & Development Agency, European Union, Air Services Australia and French Government Co-operative Projects and Studies initiated to gain from their experience. Through these activities more and more executives of AAI are being exposed to the latest technology, modern practices & procedures being adopted to improve the overall performance of Airports and Air Navigation Services. Induction of latest state of the art equipment, both as replacement and old equipments and also as new facilities to improve standards of safety of airports in the air is a continuous process. Adoptions of new and improved procedures go hand in hand with induction of new equipment. Some of the major initiatives in this direction are introduction of Reduced Vertical separation Minima (RVSM) in India air space to increase airspace capacity and reduce congestion in the air; implementation of GPS and Geo Augmented Navigation (GAGAN) jointly with ISRO which when put to operation would be one of the four such systems in the world.
3. 3. Security
The continuing security environment has brought into focus the need for strengthening security of vital installations. There was thus an urgent need to revamp the security at airports not only to thwart any misadventure but also to restore confidence of travelling public in the security of air travel as a whole, which was shaken after 9/11 tragedy. With this in a view, a number of steps were taken including deployment of CISF for airport security, CCTV surveillance system at sensitive airports, latest and state of the art X-ray baggage inspection systems, premier security & surveillance systems. Smart Cards for access control to vital installations at airports are also being considered to supplement the efforts of security personnel at sensitive airports.
4. 4. Aerodrome Facilities
In Airports Authority of India, the basic approach to planning of airport facilities has been adopted to create capacity ahead of demand in our efforts. Towards implementation of this strategy, a number of projects for extension and strengthening of runway, taxi track and aprons at different airports has been taken up. Extension of runway to 7500 ft. has been taken up to support operations for Airbus-320/Boeing 737-800 categories of aircrafts at all airports. 5. 5. HRD Training HRD Training
A large pool of trained and highly skilled manpower is on