Summer ‘09 Release Preview Webinar

Sarah Franklin Sr. Product Marketing Manager

Sati Hillyer Force.com Evangelist

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Safe Harbor

Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the fiscal year ended January 31, 2009 and our other filings. These documents are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

How do we balance input with execution?

  Encourage the community to innovate

  Implement popular Ideas that promote: – Ease of Use

– Customer Adoption

– Time to Value

http://ideas.salesforce.com

Unlimited Real-Time Customization

Real-Time Mobile Deployment

Real-Time Websites

AppExchange

Real-Time Content Library

Programmable Cloud Logic

Programmable User Interface

Real-Time Workflow & Approvals

Granular Security & Sharing

Real-Time Analytics

Agenda

  Release Preview Features (Platform) –  Logic

–  UI and Reporting

–  Infrastructure

–  Application Distribution

–  Development

  Upcoming Events

  Question & Answers

Logic Features

  Enhanced Declarative Logic for Picklists 11,110

Logic Features (cont’d)

  URL encoding in Formula Expressions –  HTMLENCODE

">" with "<”

–  JSENCODE "'" with "\’”

–  JSINHTMLENCODE

–  URLENCODE " " (space) with "%22”

200

Logic Features (cont’d)

  Workflow Visualizer (* Beta) 790

UI and Reporting Features

  Visualforce Support in Dashboards and Help 9,850

UI and Reporting Features (cont’d)

  Chart Analytics 2.0 4,210 4,560

Infrastructure

  SAML 2.0 Support

Select SAML 2.0 for Versions

Same streamlined configuration as with SAML 1.1

New Debugging tool to help with setup

Infrastructure (cont’d)

  Generic “From” Email Address Support 3,640

Infrastructure (cont’d)

  Force.com Profile Enhancements Support for 10 Existing Admin

Permissions

Support for View All and Modify All on Accounts, Contacts in the Salesforce Platform and Platform

One Licenses

Support for View All and Modify All on Documents for all Platform Licenses

Infrastructure (cont’d)

  Profile Sharing Overrides

List of Profiles

On each Sharing Object

Screen

Profile Permissions

New Related List

Each Object Level Is

Displayed

Infrastructure (cont’d)

  Profile Change Tracking

Where the profile was cloned from

Profile Name is always included Old and New

Values

Application Distribution

  Versioning & Tracking Support 180

Application Distribution (cont’d)

  Deprecation Support

Application Distribution (cont’d)

  Licensing and Provisioning

Development

  Force.com IDE for Summer ‘09

  Deployment Monitoring

930 810

Development (cont’d)

  Batch Apex (* Limited) –  Improved user experience with asynchronous execution

–  Ability to operate over large data sets

–  Implement complex logic without hitting API limitations

Development (cont’d)

  Apex Custom Settings (* Pilot)

Org Settings

Profile Settings

User Settings

public List<SelectOption> getItems() {

List<SelectOption> options = new List<SelectOption>(); for(m:mycs__c.getAny()){ options.add(new SelectOption(m.name,m.value)); } return options;

}

Visualforce Apex Custom Settings

Development (cont’d)

  Apex Enhancements –  Apex Triggers List

–  Callout SOAP Response Limit increased to 1MB

–  New Bitwise Exclusive-Or Operator

  Visual Code Testing Coverage

Feature Enablement Automatically Enabled

Configuration Required

Contact Salesforce

Enhanced Declarative Logic for Picklists X

Workflow Visualizer ** X

Visualforce Support in Dashboards and Help

X

Chart Analytics 2.0 X

SAML 2.0 Support X

Generic “From” Email Address Support X

Force.com Profile Enhancements X

Profile Sharing Overrides X

Profile Change Tracking X

Application Distribution: Versioning, Tracking and Deprecation Support

X

Licensing and Provisioning X

Force.com IDE for Summer ‘09 X

Deployment Monitoring X

Batch Apex X

Visual Code Testing Coverage X

Apex Custom Settings X

Upcoming Events

Summer ’09 Release Apps Preview Immediately following this event Introduction to the Force.com Database

June 3, 2009, 10 am PDT An introduction to data persistence, which lies at the heart of many applications. You will receive an introduction to the database services and the supporting functionality.

Force.com Sites Preview Deep Dive June 22, 2009, 10 am PDT A look at how to take your Visualforce pages and create external, public-facing web sites. Find out how to register a Force.com domain name, use caching and the content delivery network, and more.

Thank You, Questions & Answers

  Resources –  Summer ‘09 Developer Release Preview

http://developer.force.com/releases/

–  Summer ‘09 Release Schedule http://trust.salesforce.com

–  Ideas Exchange http://ideas.salesforce.com

–  Pre Release Sign Uphttps://prerelwww.pre.salesforce.com/form/trial/prerelease_summer09.jsp

–  Release Notes https://na1.salesforce.com/help/doc/en/salesforce_summer09_release_notes.pdf

  Previous Releases –  Spring ’09: http://www.salesforce.com/community/spring09/spring09.jsp –  Winter '09: http://www.salesforce.com/products/winter09.jsp –  Summer ’08: ttp://www.salesforce.com/products/previews/summer08

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Stay for the Summer ‘09 Apps Release Preview

  Immediately following this webinar   Topics

–  Sales Cloud

–  Service Cloud

–  Mobile

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