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Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 1 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
Thank you for your interest in our Head of Policy and Member Engagement role. Applications will be considered as they are received and the role will be closed when the position has been filled.
Essential
Degree qualified in a relevant discipline
Experience and skills in researching and writing submissions
Experience in, and knowledge of, strategic planning and its processes
Experience in developing and maintaining relationships and partnerships
Experience in working across a range of organisations and sectors
Proven skills with research design, statistics and data management, including collection and analysis
Budgeting skills and experience in financial reporting
Ability to communicate with a diverse range of stakeholders
Negotiation, facilitation and networking skills
Strong administrative skills
Ability to work independently to tight deadlines and strong time management skills
Desirable
Experience in working with specific population groups within the wider community, including Aboriginal and Torres Strait Islander people, people with a CALD background, people with a disability, people who identify as LGBTIQ and other relevant population groups.
Previous experience working in mental health and suicide prevention
People with a disability, Aboriginal and Torres Strait Islander persons, people who identify as LGBTIQ and people from other discriminated backgrounds are encouraged to apply.
How To Apply
To apply for the role, please email your CV, cover letter and statement addressing the selection criteria to [email protected] with the word JOB APPLICATION in the subject line. Applications which do not comply with these instructions will not be considered. If you have any questions regarding the role, please email [email protected].
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 2 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
POSITION DESCRIPTION
J O B D E T A I L S : Position Title: H E A D O F P O L I C Y & M E M B E R E N G A G E M E N T
Position reports to: Chief Executive Officer
Location: Sydney CBD
Version History Position Description (June 2016)
J O B P U R P O S E :
Suicide Prevention Australia Head of Policy & Member Engagement is appointed by, and accountable to, the chief executive officer. The responsibilities for policy and
membership are as follows:
Policy Research and Development
Strategic Advocacy
Membership Strategy Development and Oversight
This entails responsibility to the CEO for the overall management of policy, submissions and key activities designed to ensure continued organisational relevance and thought
leadership, as well as to attract and retain organisational and associate Members of SPA. This includes a focus on changes in the external environment that will impact on
strategic direction of SPA and its Member organisations, funding, positioning and marketing and relevant partnerships. The Head of Policy & Member Engagement also
contributes to internal functions including annual planning, budget and project management and ensures ongoing alignment between this Key Responsibility Area (KRA) and
SPA’s vision, purpose, strategy and areas of responsibility detailed in the annual operating plan.
The Head of Policy & member Engagement is delegated the authority from the CEO the day to day business operations related to the above areas of responsibility.
Note: the broad allocation of time set out in this Position Description may vary based on the demand of program timing and scheduling.
A B O U T S U I C I D E P R E V E N T I O N A U S T R A L I A
Suicide Prevention Australia is the lead national organisation engaging with Member organisations, governments, businesses, researchers, practitioners and those with lived
experience seeking to reduce the impact of suicide on the community. As such its focus is multi-faceted and complex.
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 3 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
K E Y R E S P O N S I B I L I T Y A R E A S (In order of importance)
Key Position
Accountabilities
Name the key areas for
which the position is
accountable
% of
Total
Role
Major Standards
What are the key activities or tasks to be carried
out?
Outputs:
What are the expected end results?
Measures:
How are these results measured?
1. Policy research and
development
40% 1. Develop a strong suicide prevention policy,
advocacy and coordination agenda.
2. Conduct environmental scanning and analysis
of emerging research and developments in the
suicide prevention and mental health sectors.
3. Ensure alignment between SPA’s strategic
priorities and policy development for the
organisation, its Members, including Lived
Exeperience Network, and the wider sector.
4. Prepare submissions and discussion papers in
response to proposed government policy and
direction.
5. Liaise with and present to reference groups and
a broad range of stakeholders to advance the
advocacy agenda and strategic direction.
6. Support other events and projects within the
organisation through research and writing as
required
1. Recognised leadership in suicide
prevention sector.
2. Evidence based advice is available
to support SPA’s and the national
policy and advocacy agenda.
3. Establishment of a portfolio of
suicide prevention policies and
positions that support the further
development of SPA.
4. Strong brand recognition of
Suicide Prevention Australia by
professionals and community
leaders working in suicide
prevention.
1. Increase in Membership of SPA
2. Evidence of strategic external
professional relationships
3. Response rate for submissions and
policy issues
2. Member Engagement 15% 1. Develop and monitor a membership strategy 1. Members and partners have the
opportunity to be involved in 1. Retention of existing Members
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 4 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
K E Y R E S P O N S I B I L I T Y A R E A S (In order of importance)
Key Position
Accountabilities
Name the key areas for
which the position is
accountable
% of
Total
Role
Major Standards
What are the key activities or tasks to be carried
out?
Outputs:
What are the expected end results?
Measures:
How are these results measured?
2. Enhance the advocacy agenda of SPA by submitting to professional journals (and similar) on emerging issues and areas for debate both within the Membership and the wider sector
3. Analyse Member communications, in
consultation with Head of Communications,
and respond to emerging issues and areas of
concern
4. Manage the National Coalition for Suicide
Prevention to contribute towards a 50%
reduction in numbers of suicides in Australia
policy development, advocacy and
the ongoing activities of the NCSP
2. Regular opportunities for
Members to provide input into
submissions and policy
development.
3. Notification to the CEO of any
issues that may require
intervention, review or decision.
2. Representations made to
governments
3. Satisfaction of Members with SPA
performance
4. Increase in NCSP membership
3. Strategic and
Operating Plan
development
15% 1. Support CEO in design of strategic and operating plans, including budgeting
2. Progress SPA strategic priorities through monitoring the annual Operating Plan across all KRAs.
3. Create new strategies for higher standards of
advocacy & strategic direction.
4. Provide highest quality advice based on
widespread consultation and robust research
1. Business and budget planning to
support implementation of policy
and Member programs relevant
to delivering the Strategic Plan.
2. Annual operating plan formally
updated and progress reviewed
quarterly
3. Smooth and efficient
management of the organisation
1. Deliver (with CEO) an agreed
Operating Plan in line with SPA
strategy
2. Report on (with CEO) annual
progress towards the achievement
of Operating Plan targets
3.
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 5 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
K E Y R E S P O N S I B I L I T Y A R E A S (In order of importance)
Key Position
Accountabilities
Name the key areas for
which the position is
accountable
% of
Total
Role
Major Standards
What are the key activities or tasks to be carried
out?
Outputs:
What are the expected end results?
Measures:
How are these results measured?
4. Organisational
relationships
10% 1. Develop and maintain strong relationships with
SPA Member organisations.
2. Provide support to Board and Member
committees as required.
3. Support positive working relationships with
funders across governments, corporate and
philanthropic sources.
4. Contribute to other projects of SPA through
research and writing as required.
1. Understanding of Member profiles
and strong relationships with
multiple decision makers within
Member organisations.
2. Compliance with organisational
policies.
3. Harmonious and collaborative
working environment.
4. Media interviews conducted
1. Number and range of professional
contacts developed by the Head,
Policy & Member Engagement.
2. Strengthened media presence
5. Budget planning and
analysis
10% 1. Develop and manage program and project
budgets, including managing cash-flow.
2. Report to CEO on progress toward, and barriers
to, financial targets.
3. Ensure information systems are current and
support accurate and timely budget planning
and analysis.
1. Annual budget is prepared and
approved by the CEO and SPA
Board.
2. Early notification to the CEO of
issues that may impact on the
financial viability or the approved
budget.
3. Project teams have the
information to manage delegated
expenditure.
1. Effective financial management of
program and project budgets
2. Timely and accurate financial reports
provided to the CEO
3. Financial reports are sufficiently
detailed but also allow for ease of
interpretation
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 6 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
K E Y R E S P O N S I B I L I T Y A R E A S (In order of importance)
Key Position
Accountabilities
Name the key areas for
which the position is
accountable
% of
Total
Role
Major Standards
What are the key activities or tasks to be carried
out?
Outputs:
What are the expected end results?
Measures:
How are these results measured?
6. Funding and
Fundraising
5% 1. Identify and contribute to securing funding
partnerships for projects.
2. Report on policy and project funding, including
review and adjustment of targets and
processes.
3. Establish reporting framework for KRA projects
funded by external partnerships.
1. Key funding commitments
identified and relationships
established.
2. Funding targets in budget set,
progress reviewed and outcomes
achieved for program areas.
1. Budget income projections are met
by year’s end
2. Number of new funding sources
identified and opportunities
achieved
3. Level of funding from public, private
and community sectors
7. Other Duties 5% 1. Share with the team the responsibility of
maintaining high standards in the office
including general office duties, answering the
phone, maintaining the office environment,
collection of mail, filing
2. Promote and operate within the core principles
of a social justice organisation and the values of
SPA
3. Maintaining appropriate records in accordance
with SPA policies & procedures
4. Update on website relavant to the KRA and its
projects.
1. Competent management of
additional assigned duties.
1. As required
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 7 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
K E Y R E S P O N S I B I L I T Y A R E A S (In order of importance)
Key Position
Accountabilities
Name the key areas for
which the position is
accountable
% of
Total
Role
Major Standards
What are the key activities or tasks to be carried
out?
Outputs:
What are the expected end results?
Measures:
How are these results measured?
5. Other duties may be assigned to the Head,
Policy & Member Engagement based on the
needs of the organisation as determined by the
CEO and the employee’s available time.
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 8 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
K E Y R E S P O N S I B I L I T Y A R E A S – G E N E R A L
Areas Detail
Communication collaboratively and regularly communicate with SPA staff regarding overall strategy and project management as well as key activities and
opportunities;
build and maintain external relationships with Members, potential funders, stakeholders, and supporters and others as appropriate to the role.
Administration maintaining appropriate records in accordance with the SPA policies and procedures and as directed by the CEO.
Reporting keeping accurate records and reporting regularly and in a timely, agreed manner on the outputs of the Operating Plan relevant to this KRA;
contributing to quarterly Board reports and other required meetings to give updates of progress with plans and activities in development;
identification of any issues arising for which decisions are required;
performance with respect to implementation of organisation goals, targets and related new initiatives.
Adherence to Policy and
Procedures Suicide Prevention Australia internal operations are guided by a Policy and Procedures manual that sits alongside and complements
employment agreements for all staff.
It is the expectation of all SPA staff and a condition of their employment that they adhere strictly to these internal policy documents.
S K I L L S , K N O W L E D G E & E X P E R I E N C E :
Qualifications: what minimum educational, technical or
professional qualifications required to competently perform
role
Degree qualified in a relevant discipline
Experience & skills: Experience and skills in researching and writing submissions
Experience in, and knowledge of, strategic planning and its processes
Experience in developing and maintaining relationships and partnerships
Experience in working in a dynamic environment
Experience in working across a range of organisations and sectors
Proven skills with research design, statistics and data management, including collection and analysis
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 9 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
Budgeting skills and experience in financial reporting
Ability to communicate with a diverse range of stakeholders
Negotiation, facilitation and networking skills
Strong administrative skills
Ability to work independently to tight deadlines and strong time management skills
Personal Attributes, Capabilities & Skills:
Attribute or Capability Level or depth required Why is it required?
Personal Attributes
Innovative Finds ways to work better and smarter
Generates options and ideas
In an often busy work environment process improvements and smarter working processes and options create more effective program and project delivery.
Analytical Reviews arguments and presents clear and logical case for support
Takes a systematic approach when building toward improvements
Head, Policy & Member Engagement often has a significant amount of information to deal with and must apply analysis and good judgement in determining the right course of action.
Ethical Has integrity and principles
Is transparent and honest
Exercises good judgement
Head, Policy & Member Engagement is a role model in acceptable organisational culture and behaviour.
Self-Disciplined Manages own time to achieve key outcomes
Manages competing demands
Set tasks and areas of responsibility require good time management and application skills.
Flexible Adapts to changing circumstances in the workplace
Prioritises work and addresses what is most important
Takes advantage of new and emerging opportunities
Priorities change within the fast paced and busy SPA office.
Collaborative Works with others to achieve common goals
Engenders a spirit of teamwork
Inspires trust
Will require the support of Members and other stakeholders to be successful in the role.
Is a key Member of the broader staff team.
Resilient Recovers from setbacks Program, project and processes for quality improvement are essential to the role.
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 10 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
Overcomes obstacles and impediments
Learns from experience and identifies areas for self-development
Supportive Listens actively and inspires collaboration
Demonstrates empathy when confronted with adversity
Head, Policy & Member Engagement is a role model in acceptable organisational culture and behaviour.
Compassion Is supportive of people impacted by suicide
Self-aware and actively maintains self-care
Interacting with those impacted by suicide requires empathy and care.
Capabilities
People working at this level have a leadership role; they may
supervise the work of others or provide leadership through their
technical or specialist skills.
Area Description
Member and external relations Members; government officers,
politicians
Advances organisational objectives and champions important issues with
key stakeholders
Maintains awareness and advocates for Member and sector issues
Networks, Stakeholders
Partnerships & Collaboration
Creates and sustains networks
Builds partnerships and opportunities
Professionalism
Time Management Prioritises work; demonstrates an understanding of organisational, team
and individual priorities and capacities and ensures that key requirements
are met
Taking Responsibility Accountable for KRA outcomes; contributes to SPA organisational
outcomes
Problem Solving Implements systems to address adverse events and improve efficiency
and outcomes
Initiative and Enterprise Creates opportunities and looks for way to work more dynamically
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 11 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
Communication Verbal Provides informed, meaningful and relevant messages when
communicating with Members and other key stakeholders
Advocacy Articulates clear and confident messages about key issues when
advocating or negotiating for Member concerns and issues
Written Writes quality submissions and documents for Board, Members and other
key stakeholders
Resources, Assets & Sustainability Financial Management Prepares program and project budgets and monitors financial performance
Sustainability Identifies and manages financial risks and plans for future
Teamwork Stategic Focus Develops KRA goals linked to strategic plan
People and Culture Actively engages with staff across the organisation
Celebrates success
Achieving Results Articulates key policy areas and their implications for SPA and supports
implementation with in conjunction with staff and project teams.
Program management and Policy development Clarifies policy positions and key responsibilities of staff for implementation;
achieves necessary support for advocacy outcomes.
Technical Skills
Microsoft Office & other publishing applications High level of skills required,
including particularly use of MS
Excel and other publication
software
K E Y W O R K I N G R E L A T I O N S H I P S : Who is this role is expected to interact with on a regular basis?
Internal Who is this role expected to interact with on a regular basis within SPA?
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 12 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
Role the position interacts with Frequency Purpose/Nature of contact
CEO Daily Discuss progress with submissions and policy initiatives; identify emerging areas for research; review Member
recruitment and participation
Head of Communications Daily Discuss policy directions; design Member communications; contribute to media strategies
Administrator, Office & Member Services Weekly Update on new Memberships; monitor data for accuracy and currency
Health Promotion Officer Weekly Regular staff meetings to update on community initiatives
Manager, Lived Experience Network Weekly Regular staff meetings to update on LEN developments
General Manager Weekly Forward planning for new policy and advocacy initiatives; review progress against timelines
Coordinator, Member Relations Daily Oversight of member activities and communication; scope research needs for policy development.
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 13 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
D E C I S I O N M A K I N G A N D A D V I C E :
Advice/ recommendations
What types of advice or recommendations does this role provide to
other roles to enable those other roles to make decisions?
This role provides advice and recommendations to CEO on strategic policy and advocacy initiatives.
The Head, Policy & Member Engagement makes recommendations to the CEO on expenditure outside
of approved budget parameters.
Delegation of Authority The Head, Policy & Member Engagement has delegated authority from the CEO to manage the day to
day operations of the Policy and Member Engagement KRA including organisational costs within the
approved budget parameters, the autonomy to pursue initiatives and programs to achieve the
strategic goals and to introduce new management and administrative systems to enhance the
performance of the KRA and its projects.
S C O P E :
Financial accountability: Does this role have accountability for or influence on budget/revenue/assets
Direct accountability ($) The Head, Policy & Member Engagement has overall responsibility for assigned program and project targets and related budget within
the annual operating plan approved by the Board
People responsibility: Does this role have any direct reports or indirect reports (through direct reports)
No. of direct reports Coordinator, Member Relations
A D D I T I O N A L I N F O R M A T I O N :
is there any additional information that needs to be understood to explain this role?
Suicide Prevention Australia Inc. Position Description: Head of Policy and Member Engagement
20 October 2016 Page 14 of 14
GPO Box 219 Sydney NSW 2001 P: 02 9262 1130 E: [email protected] W: www.suicidepreventionaust.org
This is a full time position with no paid overtime. However where agreed, additional hours required in the course of work may be taken as time in lieu.
The office is well served with public transport.
Duties will be those outlined in this position description.
Direct costs incurred in the course of your prescribed duties, such as mileage (other than to / from work) & parking will be reimbursed upon presentation of required
documentation.
You will be paid on a fortnightly basis into your nominated bank account retrospectively.