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SugarCRM® and SIOS® Announce PartnershipSugarCRM and SIOS to demonstrate the use of the Cloud to reach “five nines” of availability at Sugarcon 2010TOKYO, JAPAN, and CUPERTINO, CALIF., April 13, 2010 – SIOS Technology, Inc. (TYO:3744), a leading provider of Web application software and data center infrastructure; and SugarCRM, the world\'s leading provider of open source customer relationship management (CRM) software, today announced that they will be jointly showcasing how SugarCRM’s mission-critical business applications are leveraging the cloud for high availability (HA) and disaster recovery. HA for SugarCRMTM, which is being demonstrated at SugarCon during the keynote address at the Palace Hotel in San Francisco today, allows administrators to install both their production application and an HA mirror on-premise in either a physical or virtual environment, or off-premise in the cloud. The HA technology from SIOS provides integrated services including application monitoring for the database, the SugarCRM application, and its associated web server. In the event of software or hardware failure, HA for SugarCRM assures that users are automatically failed over to a mirror instance of the system in real-time. This mirror can reside in a separate geographical location within the same cloud service provider, or a different cloud service provider. In order to achieve the highest levels of business continuity, all business and application data is replicated between the production and mirrored systems in real-time to ensure that data is not lost and users experience no disruption."This partnership is a direct result of what CIOs have been asking for - increased availability coupled with the flexibility, efficiency, and economies associated with the cloud." said Jim Kaskade, SIOS Chief of Cloud. "The combination of SIOS and SugarCRM technologies will provide both CRM and business continuity on demand."“The cloud has proven to be effective way to reduce cost and complexity for businesses of all sizes” said Clint Oram, co-founder and vice president of products at SugarCRM. “With HA for SugarCRM, users can ensure total uptime for their mission critical CRM systems without spending significant resources on additional parallel infrastructure. They can simply rest assured knowing they will have secure access to their customer data and CRM system– anytime, anywhere.”SugarCRM will be offering HA for SugarCRM in beta for customers starting immediately, with a target of making the release generally available later in 2010.
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© 2010 SIOS Technology 1© 2010 SIOS Technology
Deploy YourMission-Critical Applications
Into The CloudSafely
Deploy YourMission-Critical Applications
Into The CloudSafely
Presented by:Jim KaskadeSIOS Chief of CloudSugarCon 2010
© 2010 SIOS Technology 2
SIOS Was Founded in 1997Global Presence with HQ in JapanProvides Data Center TechnologyServicing Fortune 1000 IT Needs
SIOS Was Founded in 1997Global Presence with HQ in JapanProvides Data Center TechnologyServicing Fortune 1000 IT Needs
© 2010 SIOS Technology 3
CommunicationsCommunicationsCommunicationsCommunications
MedicalMedicalMedicalMedical
ManufacturingManufacturingManufacturingManufacturing
TransportationTransportationTransportationTransportation
FinancialFinancialFinancialFinancial
HospitalityHospitalityHospitalityHospitality
MediaMediaMediaMedia
TravelTravelTravelTravel
GovernmentGovernmentGovernmentGovernmentRetailRetailRetailRetail
InsuranceInsuranceInsuranceInsurance
© 2010 SIOS Technology 44/12/2010
Working With LeadingWorking With LeadingTechnologiesTechnologiesWorking With LeadingWorking With LeadingTechnologiesTechnologies
© 2010 SIOS Technology 5
Test Question:How Do You Define
“Downtime”?
Test Question:How Do You Define
“Downtime”?
© 2010 SIOS Technology 6
Answer: A
© 2010 SIOS Technology 7
Answer: B
© 2010 SIOS Technology 8
Answer: C
© 2010 SIOS Technology 9
Answer: D
© 2010 SIOS Technology 10
Answer: All of the Above
“A majority of firms have little or no idea how much IT downtime could cost their business.” Forrester Research
© 2010 SIOS Technology 11
Impo
rtan
ce to
the
Bus
ines
s
• Application & Database Monitoring• Automated Failover• Real-time Data Replication with Recovery Point Rewind• Automated Cloud HA/DR Deployment & Management• Automated Workload Migration• Cloud-enabled
“Where were you guys a week ago?” Heath Flicker, Managing Partner
© 2010 SIOS Technology 12© 2010 SIOS Technology 12
SugarCRM Users
EnterpriseData Center
© 2010 SIOS Technology 13
SugarCRM Users
© 2010 SIOS Technology 13
EnterpriseData Center
Off-LineUpgrade Tests
© 2010 SIOS Technology 14
SugarCRM Users
© 2010 SIOS Technology 14
EnterpriseData Center
Unavailable
Off-LineUpgrade Tests
© 2010 SIOS Technology 15© 2010 SIOS Technology
Come and see us at:
Booth #201
Track 4 Today1:30pm - 2:10pm
“Why HA/DR with SugarCRM?”
Twitter: @jimkaskade #sios
© 2010 SIOS Technology 16
• Data Center Live• USA Cloud Mirror
Ready• EU Cloud Mirror Ready
Data Center
USCloud
EUCloud
© 2010 SIOS Technology 17
• Data Center Off-Line For Upgrade Testing
• USA Cloud Mirror Takes Over
Data Center
USCloud
EUCloud
© 2010 SIOS Technology 18
• USA Cloud Mirror Unavailable
• EU Cloud Mirror Active Data
CenterUS
CloudEU
Cloud
© 2010 SIOS Technology 19
• Switch back to Data Center
• Complete control over migration when & where
Data Center
USCloud
EUCloud