Succession-Planning-Overview

Embed Size (px)

Citation preview

  • 8/7/2019 Succession-Planning-Overview

    1/61

    NextBack

    HRTALENTPRO

    Talent Management

    Key For Success

  • 8/7/2019 Succession-Planning-Overview

    2/61

    NextBack

    Agenda

    Purpose

    Benefit

    Workforce Forecasting

    Link to Performance

    Gain Buy-in from Senior Leaders

    Develop a Process

    Future Recommendations

  • 8/7/2019 Succession-Planning-Overview

    3/61

    NextBack

    Purpose

    Dwindling pool ofcandidates

    Leanness of theorganization

    Lack of qualified internalcandidates

    Increased demand andlack of incentives

    Lack of a FormalLeadership DevelopmentProcess

  • 8/7/2019 Succession-Planning-Overview

    4/61

    NextBack

    Benefits

    Leave a legacy behind as good employer

    Provide a Development Plan for Top Critical Positions

    Increased Leadership/Employee/Student Satisfaction Ability to measure leadership outcomes tied the

    strategic plan competencies, performance

    Create a pool of high quality leaders to fill critical

    positions

    Satisfy parents and community with high quality

    leadership

  • 8/7/2019 Succession-Planning-Overview

    5/61

    NextBack

    Workforce Forecasting

    Conduct a long and short term workforce forecasting plan to identify theworkforce needs.

    Conduct a study to determine the environmental changes, trendsexpected in 2, 5, 10 years

    Create a workforce plan spanning 2, 5, 10 years out

    Define the critical replacement positions, potential for recruitment -internally and externally

    Define career development needs for positions involved

  • 8/7/2019 Succession-Planning-Overview

    6/61

    NextBack

    Link to Performance

    Implementing a performance management system

    builds leadership accountability

    Identify Performance Indicators

    Define Leadership Competencies

    Identify Leadership Standards of Performance

    Identify Measurable Indicators and Evaluate Outcomes

    The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you mayhave to delete the image and then insert it again.

  • 8/7/2019 Succession-Planning-Overview

    7/61

    NextBack

    Workshop Description

    Provides a comprehensive overview of

    Succession Planning and guidelines to

    address your needs

    Provides details to prepare and

    implement a succession planning

    system

  • 8/7/2019 Succession-Planning-Overview

    8/61

    NextBack

    Workshop Objectives

    To understand your role in succession planning

    To clarify the importance of an organization's Succession Planning

    System

    To identify and analyze critical positions requiring backups on atemporary or permanent basis

    To learn how to compare individual appraisals of past and present

    performance with assessments of future individual potential

    To examine methods of grooming high-potential employees foradvancement by narrowing developmental gaps between presentperformance and future potential

  • 8/7/2019 Succession-Planning-Overview

    9/61

    NextBack

    Gain Buy In

    Gain buy in from key stakeholders to sustain

    organizational support

    Form committees to ensure the planning, implementation

    and follow-up is successful

    Board Members and Executive Level Staff

    The Guiding Coalition

    HR Team and Individual Responsibilities

    Managers

    Potential Leaders and Employees

  • 8/7/2019 Succession-Planning-Overview

    10/61

    NextBack

    As a manager, its your role to ensure:

    Identify key replacement needs and the high-potential people and

    critical positions to include in the succession plan

    Clarify present and future work activities and work results

    Compare present individual performance and future individual

    potential

    Establish individual-development plans (IDPs) to prepare

    replacements and to develop high-potential workers

    Your Role In

    Succession Planning

  • 8/7/2019 Succession-Planning-Overview

    11/61

    NextBack

    Definitions

    Succession planning is defined as "any effort designed to

    ensure the continued effective performance of an organization,

    division, department, or work group by making provisions for the

    development and replacement of key people for key positionsand work activities over time" (Rothwell, 1994, p. 5).

  • 8/7/2019 Succession-Planning-Overview

    12/61

    NextBack

    Need for Success Planning

    Need for future growth and skill

    development

    Proactive approach to fill key potential

    vacancies

    Aligns mission with workplace planning

    strategy

  • 8/7/2019 Succession-Planning-Overview

    13/61

    NextBack

    Just-in-Time (JIT) Approach to Building the

    Leadership Pipeline

    Select HireAdvance andPromote

    EvaluateResults

    Develop

    RetainRecruit

    TransferKnowledge

    ManagePerformance

    Train

    Compen-sate

    Classify

    jobs

  • 8/7/2019 Succession-Planning-Overview

    14/61

    NextBack

    Integrated Approach to Building the

    Leadership Pipeline

    Program Evaluation

  • 8/7/2019 Succession-Planning-Overview

    15/61

    NextBack

    Why the Integrated Approach

    Many ways to build leadership pipeline

    Because all aligned with strategic plan, workforce

    plan, competency model, and/or other frameworks,aligned with each other

    Pipeline larger to meet demand for more talent

  • 8/7/2019 Succession-Planning-Overview

    16/61

    NextBack

    Integrated Approach

    Program

    Evaluation

    Retention

    Knowledge

    Management

    Training and

    Development

    Recruitment,

    Hiring and

    Selection

    Competency

    Model

    Promotion and

    Career Mobility

    Workforce &

    Succession

    Planning

  • 8/7/2019 Succession-Planning-Overview

    17/61

    NextBack

    Whos in the Pipeline

    High Potentials and

    Replacement Pool for

    Senior Managers

    Middle Managers

    First Line Supervisors

    All Employees?

    Technical Specialists

    Time

  • 8/7/2019 Succession-Planning-Overview

    18/61

    NextBack

    Expanding the Pipeline

    Cascading leadership succession planning

    Needs for competency development

    Employee demand Retention

    Leadership defined as a competency that employees

    at all levels are expected to develop

  • 8/7/2019 Succession-Planning-Overview

    19/61

    NextBack

    Five Questions to Ask?

    Whos in the leadership pipeline?

    What are the most pressing

    developmental needs?

    How are these needs being met?

    What is the impact?

    How are the efforts to build the

    leadership pipeline being evaluated?

  • 8/7/2019 Succession-Planning-Overview

    20/61

    NextBack

    Succession Planning Process

    To create a system for succession

    planning that meets the needs of the

    organization and provides career growthopportunities for individuals based on their

    readiness, talent, and skills.

    To identify key leadership competency

    behaviors, skills, and knowledge needed toprepare high potentials for future key

    leadership roles.

  • 8/7/2019 Succession-Planning-Overview

    21/61

    NextBack

    Talent Management

    Talent management improves the skills andtalents of and increases the performance of

    your team Team members enjoy the feeling of personal

    growth and satisfaction that comes from theopportunity to develop their skills and better

    contribute to their team

  • 8/7/2019 Succession-Planning-Overview

    22/61

    NextBack

    360 Degree

    Feedback

    Leadership

    DevelopmentProcess

    Hiring/Selection

    Performance

    Management

    Employee

    Retention

    Career

    Development

    Talent Management StrategySuccession

    Planning

    Job/Analysis

    CompetencyDevelopmentMeasureResults

  • 8/7/2019 Succession-Planning-Overview

    23/61

    NextBack

    Definition of Succession Planning

    Succession planning is a means of identifyingcritical management positions starting at

    manager and supervisor levels and extendingup to the highest position in the organization.William J. Rothwell

    Effective Succession Planning (2001)

    Succession planning shouldnot andmust not standalone.

    It must be pairedwith succession managementwhich creates a more dynamic environment.

  • 8/7/2019 Succession-Planning-Overview

    24/61

    NextBack

    Succession Planning

    and Management

    A deliberate and systematic effort by anorganization to:

    ensure leadership continuity in key positions retain and develop future intellectual and

    knowledge capital

    encourage individual advancement

    Integrated into the HR System

    Succession Planning is managed to ensuresuccess

    Should also address the needs for criticalbackups and individual development in any

    job category

  • 8/7/2019 Succession-Planning-Overview

    25/61

    NextBack

    Succession Planning

    Do you have an established succession

    plan?

    Replacement versus Succession

    Planning

    Do they have the skills and experience

    need to fill critical positions?

  • 8/7/2019 Succession-Planning-Overview

    26/61

    NextBack

    Succession Planning Components

    2. HR Audit

    Develop a Pool of High

    Potential Candidates

    Monitor and Evaluate Progress and ResultsMake Adjustments

    1. Replacement

    PlanningIdentify Readiness of Successors

    for Key Positions

    Review Performance and

    Development with KeyManagement Staff

    3. Identify High Potential

    SuccessorsEstablish nomination criteria.

    Experience, Education, Manager/Mentor

    Recommendation

    4. Identify

    Successor

    Developmental

    NeedsIdentify skills gap, set goals, create

    development plan

    Determine measurable goals and

    outcomes

    5. Create Development

    OpportunitiesDevelopmental Activities/Projects

    Mentoring/Coaching

    Create a Leadership Succession Plan

    Leadership SupportGain Buy-in from Senior Management

    Identify Top Leadership Experience,Education, and Job Experience

    IntegratedLeadership

    Development

  • 8/7/2019 Succession-Planning-Overview

    27/61

    NextBack

    Establishing a Succession Plan

    Understand the critical position being vacated -what are the requirements of the job

    Benchmark the job against future jobrequirements

    Determine what the ideal candidate will look like Evaluate potential replacements

    Determine their performance and potentialreadiness level

    Establish a Development Plan and Goals

    Implement development plan

    Provide Coaching and Feedback

    Track and Monitor the plan

  • 8/7/2019 Succession-Planning-Overview

    28/61

    NextBack

    Steps in Succession Planning Process

    1. Gain Buy-in from Senior Management

    2. Identify succession planning purpose and goals.

    3. Assess the organizations current and future business strategy and top leadershipreplacement needs.

    4. Identify and analyze key positions.

    5. Assess candidates against job and competency requirements.

    6. Identify development strategies.

    7. Define succession planning process and procedures.

    8. Communicate and implement succession planning.

    9. Collect information from employees regarding their career interests and expertise.

    10. Assess employee competencies.

    11. Create individual development plans.

    12. Select people to potential fill positions.13. Develop, select, and schedule training and development programs.

    14. Monitor progress.

    15. Measure and evaluate outcomes.

  • 8/7/2019 Succession-Planning-Overview

    29/61

    NextBack

    Succession Planning Policy

    Identifying those employees who have the right skills to meet

    the challenges facing the organization

    Evaluate the quality and readiness of named successors

    Define development requirements and implement developmentplan

    Review performance and development with key management

    staff

    Make recommendations

    Monitor and evaluate progress and results

  • 8/7/2019 Succession-Planning-Overview

    30/61

  • 8/7/2019 Succession-Planning-Overview

    31/61

    NextBack

    Checklist to Succeed

    y Part of an overall organizational culture strategy to develop managersat all levels.

    y Ongoing commitment of high-level management.

    y Part of an integrated HR process

    y Identify what skills the organization will need in 5, 10 or 15 years

    y Critical positions must be identified and included in the Company'sSuccession Planning program

    y Analyze the workforce and identify who will be eligible for retirementwithin the next five years

  • 8/7/2019 Succession-Planning-Overview

    32/61

    NextBack

    Checklist to Succeed

    Managers need to identify the responsibilities, skills and competencies that will

    be needed by their replacements

    y Identify high-performers almost ready to step into those critical positions

    y Identify specific behaviors, skills and values that leaders to succeed now and in

    the future.

    y Use Assessment tools to make accurate leadership placement and development

    decisions.

    y Establish a system for communicating succession planning information

  • 8/7/2019 Succession-Planning-Overview

    33/61

    NextBack

    Checklist to Succeed

    Identify a systematic approach for identifying, nominating and selectingpotential successors

    y Review background information on potential successors, such as

    education, experience, skills, appraisals and potentialy Determine training and development requirements of potential

    successors

    y Develop skills of potential successors through work experiences, jobrotation, projects and other challenging assignments

    y Establish a system for monitoring candidate's development planprogress by senior management

    y Succession planning must include a system for providing feedback and

    encouragement to potential successors

  • 8/7/2019 Succession-Planning-Overview

    34/61

    NextBack

    Succession Planning

    Identify High Potentials

    Create a Development Plan

    Implement the Plan

    Track the Plan

    Conduct Yearly Calibration Discussionswith Your Manager, and HR to

    determine Readiness

  • 8/7/2019 Succession-Planning-Overview

    35/61

    NextBack

    Critical Position Profile

    Interview someone in a current

    leadership role to determine their job

    requirements now and in the future.

    This provides a profile of a successful

    candidate for this position

  • 8/7/2019 Succession-Planning-Overview

    36/61

  • 8/7/2019 Succession-Planning-Overview

    37/61

    NextBack

    Conduct a Gap Analysis

    Analyze the potential successors

    experience level and compare to the

    advanced level job requirements

  • 8/7/2019 Succession-Planning-Overview

    38/61

    NextBack

    Define High Potential Characteristics

    Results Driven has completed many challenging assignments

    People skill Influences, motivates, works with a wide range of people.

    Mental ability Street smart, asks insightful questions

    Lifelong Learning seeks challenging opportunities for new knowledge, learnsfrom successes and failures

    Integrated thinking Links ideas, sees essence of problem

    Flexible Adjusts priorities, takes risks, embraces change

    Energy gets energy from work and energizes others

  • 8/7/2019 Succession-Planning-Overview

    39/61

    NextBack

    Replacement Planning Process

    y High potentials nominated as successors by managers, or

    Senior Management

    y Senior management review the recommendations and

    make revisionsy An HR executive advisory group discusses replacement

    skill level, readiness, and potential to get a fairly accurate

    judgment of a persons capability

    y Recommendations made for potential replacementopportunities

  • 8/7/2019 Succession-Planning-Overview

    40/61

    NextBack

    Employee Input

    Identify employees career interests, qualifications,

    and future job promotion interests on an employee

    input form

    Track employee career interests and skill

    qualifications for future job opportunities

    Career development discussions between managers

    and employees become part of the formal

    performance appraisal process

  • 8/7/2019 Succession-Planning-Overview

    41/61

    NextBack

    IDP

    Activity: Complete an IDP

    Fill out the following form on an individual of yourchoice from your organization.

    That person should be a high potential, someonewho has the capability to advance to higher levels ofresponsibility and or develop increased proficiency incompetence.

    The form should indicate how you will help thisperson narrow the gap between how they presentlyperform and what he or she must do to qualify foradvancement to a critical position.

  • 8/7/2019 Succession-Planning-Overview

    42/61

    NextBack

    IDP

    Activity: Complete an IDP

    Fill out the following form on an individual of yourchoice from your organization.

    That person should be a high potential, someonewho has the capability to advance to higher levels ofresponsibility and or develop increased proficiency incompetence.

    The form should indicate how you will help thisperson narrow the gap between how they presentlyperform and what he or she must do to qualify foradvancement to a critical position.

  • 8/7/2019 Succession-Planning-Overview

    43/61

    NextBack

    Leadership Development

    Mentoring for Success

    360 Feedback

    Leadership Academy

    Performance Management

    Training & Development

    Competency Assessment

    College Degrees

  • 8/7/2019 Succession-Planning-Overview

    44/61

    NextBack

    Development Strategies

    Identify career paths for future career growth

    Identify competencies and assess strengths and

    areas for development Have employees create a career profile andidentify development plans

    Mentor and coach employees

    Provide ongoing feedback Discuss career goals with employees

    Develop a promotion from within policy

  • 8/7/2019 Succession-Planning-Overview

    45/61

    NextBack

    Leadership Development Program

    Igh Potential

    Inservice Training/Leadership L

    nches

    Technical

    kill Training

    Learning

    omm

    nities

    onferences and

    orkshops

    enior

    taff

    eetings

    dvanced

    ollege Degrees

    Professional Development

    rientation

    Leadership

    orkshops

    Training

    eplacement

    ssignments

    Team Pro

    ects

    pecial Pro

    ects

    pecial

    ssignments

    Internships

    Jo

    otation

    JT

    ork

    xperience

    arm Teams

    Net

    orking

    ro

    ps

    enior Leader

    oaching

    Informal

    entoring

    ormal

    entoring

    oaching

    areer Planning

    areer Paths

    areer Development

    Leadership Development

  • 8/7/2019 Succession-Planning-Overview

    46/61

    NextBack

    Development Opportunities

    Formal Training Advanced Degrees

    Certificate Programs

    Elearning

    On-the-Job Training

    Work Experiences

    Team Development

    Temporary Assignments Coaching

    Formal Mentoring

  • 8/7/2019 Succession-Planning-Overview

    47/61

    NextBack

    Leadership Modela il depe de ce e c

    Leadership cade Model

    Individual DevelopmentPlan

    e elop e tal

    ssi e ts

    Lear i

    or s

    ctio

    Lear i

    Me tor a d per isor

  • 8/7/2019 Succession-Planning-Overview

    48/61

    NextBack

    High Potential Leadership Development

    Skill building

    Degree

    programs

    Leadership

    scholarships

    Extraordinary leader

    programManagement classes

    Relationship-building and

    knowledgeExecutive retreat

    Administrativemanager/executive

    events

    Management

    meetingsLeadership

    luncheons

  • 8/7/2019 Succession-Planning-Overview

    49/61

  • 8/7/2019 Succession-Planning-Overview

    50/61

    NextBack

    Types of Training

    Formally educate employees onbusiness issues, accounting practicesand ethics

    Identify and prioritize their greatestdevelopment needs

    Invest wisely in training employees to

    carry out the mission

  • 8/7/2019 Succession-Planning-Overview

    51/61

    NextBack

    Coaching and Mentoring

    Coaching is provided when performance needsimprovement and is focused on job performance.Coaches helps individuals improvementperformance

    Mentoring is provided to help individuals grow intheir professional experience.

    Mentors provide one-on-one coaching to helpProtgs identify areas that need developmentand establish goals.

    Mentors provide guidance, support, feedback,direction, and share their experiences to helpProtgs be successful in their current and futurerole.

    uickTime and aTI

    (

    ncompressed) decompressor

    are needed to see this picture.

  • 8/7/2019 Succession-Planning-Overview

    52/61

    NextBack

    Tracking Successors

    Methods available:

    Competency Assessment

    Performance Appraisal

    Mentoring Program

    Career Experience and Development

    Activities Training Records

    360 Feedback

  • 8/7/2019 Succession-Planning-Overview

    53/61

    NextBack

    Measure Success

    Define measurable goals during the planning stage

    Track goals regularly

    Adjust goals when needed

    Analyze progress and take corrective steps toimprove goal performance

    Analyze readiness, potential, performance, and

    replacements, employee morale, organizational

    culture, turnover, loss of talent, etc.

  • 8/7/2019 Succession-Planning-Overview

    54/61

    NextBack

    Building Your Leadership Pipeline

    Planning Model

  • 8/7/2019 Succession-Planning-Overview

    55/61

    NextBack

    Building Your Leadership Pipeline

    2. Engage senior leaders

    3. Identify leadership competencies leaders

    4. Assess developmental needs

    5. Create leadership development strategy

    6. Use IndividualDevelopment Plans (IDPs)

    7. Tap into talent pool of eligible employees and

    recruit8. Dont let cost keep you from building

    the pipeline

  • 8/7/2019 Succession-Planning-Overview

    56/61

    NextBack

    Next Steps:

  • 8/7/2019 Succession-Planning-Overview

    57/61

    NextBack

    HRTALENTPRO SOFTWARE

    Database tools for registering participants,

    assessing needs, determining the gaps,

    identifying areas for improvement, creating

    development plans, providing on-goingfeedback, identify progress, and tracking and

    measuring results.

    Administrative tools help you manage the

    process, send emails, monitor progress, runreports, and maintain user information.

  • 8/7/2019 Succession-Planning-Overview

    58/61

    NextBack

    About the presenter:

    HRTALENTPRO Helping clients develop Talent Management Solutions to help a build healthy work environment, happy

    employees who love what they do, and connecting their passion to job success that help to supportorganization vision and mission.

    Hiring and Selection - Get the RIGHT PEOPLE on the bus

    Employee Retention - Keep the RIGHT team members on your bus. Employee Career Development - Maximize possibility by tapping potential areas of growth.

    High Potential Talent Pool - Identify and develop top talent potential for critical positions

    Personal Accountability - Core value for achieving goals and performance results

    We provide:

    Assessment tools for hiring and selection, behavioral styles, values, and job fit inventory

    Competency Development, Job Analysis Profile, and Assessment Instruments

    360 Feedback Assessment

    Development Planning and Goal Setting

    Career Development Library

    Succession Planning

    Mentoring Programs

    Performance Management On-line Talent Management Software

    Training Programs

    Nancy Rehbine Zentis, Ph.D. can be reached at 954-3412522, email: [email protected],www.resultsthroughpeople.org

  • 8/7/2019 Succession-Planning-Overview

    59/61

    NextBack

    Checklist to Succeed

    y Part of an overall organizational culture strategy to develop managersat all levels.

    yOngoing commitment of high-level management.

    y Part of an integrated HR process

    y Identify what skills the organization will need in 5, 10 or 15 years

    y Critical positions must be identified and included in the Company'sSuccession Planning program

    y Analyze the workforce and identify who will be eligible for retirementwithin the next five years

  • 8/7/2019 Succession-Planning-Overview

    60/61

    NextBack

    Effective People Development Strategies

    Workforce planning

    Competency models

    Succession planning

    Recruitment, Selection, Hiring -competency based

    Competency Assessment

    Individual Development Plans

    Formal Leadership Programs

    Training for managers andsupervisors

    Job rotation/developmentopportunities

    Action learning or other

    application projects

    Coaching

    Mentoring Senior leader development

    program

    Promotion and career mobility

    Retention

    Knowledge management

    Program Evaluation

  • 8/7/2019 Succession-Planning-Overview

    61/61

    Workforce Forecasting

    Conduct a long and short term workforce forecasting plan to identify theworkforce needs.

    Conduct a study to determine the environmental changes, trendsexpected in 2, 5, 10 years

    Create a workforce plan spanning 2, 5, 10 years out Define the critical replacement positions, potential for recruitment -

    internally and externally

    Define career development needs for positions involved