SuccessFactors - Loud in the cloud succession reference slide book

Loud in the Cloud: SuccessFactors® Succession &

Development Solution

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Introduction

Customer References

by Industry Area

Customer References

by Alphabetical Order

2 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.

Mining Introduction Automotive Life Sciences Mill Products Professional

Services

High Tech

Developing Next-Generation Talent is the Super Highway to Success

Companies that successfully groom their next generation of

talent and engage and retain current employees create

a major market advantage over competitors. The comprehensive,

cloud-based SuccessFactors® Succession & Development

solution from SuccessFactors, an SAP company, empowers you

to identify and develop the talent you need while providing the

visibility and planning capabilities necessary to support your

organization's future growth.

Part of the SuccessFactors HCM Suite, SuccessFactors

Succession & Development enables you to:

Reduce organizational risk by identifying and addressing

current and potential talent gaps that can result in poor

business execution

Ensure talent continuity by developing and maintaining

a continuous supply of internal talent to fill critical roles

throughout your organization

Increase employee engagement by empowering employees

to reach their full potential, advance their careers, and

accelerate their learning with targeted development plans

Leverage workforce insights by analyzing your organization’s

talent supply and talent demand so you can make more-

informed decisions

Create more-effective succession plans by measuring their

effectiveness and the impact they have on business outcomes

with custom reports and dashboards

SuccessFactors Succession & Development gives you all the

tools you need to create strategic succession processes that

reach deep into your organization, align with your business

needs, and drive better business outcomes. Make sure good

employees stay and quality candidates come to your company

instead of to competitors. Strengthen your succession efforts

with SuccessFactors Succession & Development to help

ensure the health and continued growth of your organization.

Read more about Succession & Development

Travel and

Transportation

Telecom Utilities

Shawn Richardson, Director of HR and

Organizational Development and

Training, TranSystems Corporation

“SuccessFactors put the best data on

talent we’ve ever had right at our

fingertips. It streamlined succession

planning and recruiting processes to

help us attract and retain talent and

compete much more effectively.”

http://www.successfactors.com/en_us/download.html?a=/content/dam/successfactors/en_us/resources/brochures-product/succession-development.pdf


Automotive

05 Pon

Customer References

by Industry Area

High Tech

06 Software AG

Life Sciences

08 UCB S.A.

Mill Products

09 Ahlstrom Corporation

Mining

11 Cameco Corporation

Professional Services

13 TranSystems Corporation

Utilities

19 Black Hills Corporation

Telecommunications

15 China DataCom

Travel and Transportation

17 Keolis

Mining Automotive Life Sciences Mill Products Professional

Services

High Tech Travel and

Transportation

Telecom Utilities

10 Umicore N.V. 20 TransAlta Corporation

Introduction


Customer References

by Alphabetical Order

09 Ahlstrom Corporation

19 Black Hills Corporation

11 Cameco Corporation

05 Pon

06 Software AG

20 TransAlta Corporation

13 TranSystems Corporation

08 UCB S.A.

10 Umicore N.V.

15 China DataCom

17 Keolis

Mining Automotive Life Sciences Mill Products Professional

Services


Transportation

Telecom Utilities Introduction


100% Automation of the most important HR processes

100% Of staff covered

100% Of senior managers assessed using SuccessFactors solutions

Company

Pon

Headquarters

Almere, The Netherlands

Industry

Services

Products and Services

Passenger cars, commercial

vehicles, tires, axles,

earthmoving equipment,

bicycles, and more

Employees

13,000

Web Site

www.pon.com

SuccessFactors® Solutions

SuccessFactors®

Performance & Goals solution

SuccessFactors Succession

& Development solution

Objectives

Standardize how goals are defined, performance is assessed, and career paths are mapped across the company

Create a common succession planning process for more than 50 companies

Introduce a culture of regular, reciprocal feedback

Why SuccessFactors, an SAP company

Instant insight into key data with the SuccessFactors® Performance & Goals, SuccessFactors Succession & Development, and SuccessFactors Employee Central solutions

Intuitive, user-friendly system

Meaningful metrics on talent and human capital

Benefits

Higher efficiency in HR due to 100% automation of core HR processes and the elimination of paper processes

High adoption by operating units, covering 95% of staff

Greater frequency of feedback sessions between employees and their managers

100% of senior managers assessed with SuccessFactors solutions

“Before we had SuccessFactors software, there were few

structured conversations between employees and their managers.

Today, feedback sessions are happening regularly and the quality

of those discussions has improved.”

Charles Amkreutz, Manager at Pon of HR Services,

Pon: Creating Full Visibility of Performance

and Development with SuccessFactors


Services


Transportation

Telecom Utilities

http://www.pon.com/


Company

Software AG

Headquarters

Darmstadt, Germany

Industry

High tech


Business and IT software

and services

Employees

5,400

Web Site

www.softwareag.com


SuccessFactors® Performance

& Goals solution

SuccessFactors Succession &

Development solution

Objectives

Keep an accurate inventory of employee skills during rapid growth

Give managers better information about their own teams

Provide workforce performance, appraisals, learning and development, successions, and recruiting data in one view


Integration with existing SAP® solutions

Level of data security required

Ability to digitize paper-based HR processes

Benefits

Ability of employees to update the corporate skills database every time they interact with the system

Expectation of achieving 100% participation in a digitized performance appraisal process by the end of 2013

Ability of managers to easily run reports and perform analysis on the skills of the workforce

System that can be scaled to support the company’s rapid growth

“One of our top priorities at Software AG is to develop

employees wherever they are. To do that, you need a truly

integrated talent management system – and that’s what

SuccessFactors delivers.”

Ann Miller-Rauch, Head of Global Personnel and Organizational Development,

Software AG

Greater Participation in a digitized performance appraisal process

Easier Reporting and analysis for managers

Enhanced Ability to support rapid growth

Software AG: Digitizing Performance Reviews

with SuccessFactors® Solutions


Services


Transportation

Telecom Utilities

http://www.softwareag.com/


Software AG: Digitizing Performance Reviews



Services


Transportation

Telecom Utilities

http://sapvideo.edgesuite.net/mobile/2015/ext/software-ag-ctv-mob.mp4


Company

UCB S.A.

Headquarters

Brussels, Belgium

Industry

Life sciences –

pharmaceuticals


Medicines focused on the

central nervous system and

immunology

Employees

9,000

Web Site

www.ucb.com


SuccessFactors® Performance

& Goals solution



Objectives

Resolve employee frustration with core HR processes

Reduce manual tasks and paperwork involved with HR functions

Enhance succession planning, talent calibration, performance management, and compensation processes


Cloud paradigm provided an efficient way to roll out core HR functionality to a fast-growing global workforce

Solutions that gave employees a user-friendly online HR hub

Benefits

Launched TalentShare – an integrated talent calibration process conducted entirely in one system

Increased collaboration in talent management processes

Minimized administrative work for the HR staff

Generated positive feedback from employees in 30 countries

“Our employees are saying, ‘HR finally delivered a tool that really

helps!’” In my 15 years working with HR systems, SuccessFactors

is the most successful implementation I’ve seen.”

Amy Barrett, Director of HR Shared Knowledge and Technology, UCB S.A.

Greater Collaboration in talent management processes

Less Administrative work for HR

More Positive feedback from employees worldwide

UCB: Helping Employees Believe in HR

Again with SuccessFactors® Solutions


Services


Transportation

Utilities Telecom

http://www.ucb-usa.com


Company

Ahlstrom Corporation

Headquarters

Helsinki, Finland

Industry

Mill products


High-performance fiber-based

materials

Employees

5,200

Web Site

www.ahlstrom.com


SuccessFactors®

Compensation solution

SuccessFactors Employee

Central solution

SuccessFactors Performance

& Goals solution



Objectives

Connect local country-level HR processes

Gain a global view into the worldwide talent pool

Define and cascade goals globally

Replace time-consuming, spreadsheet-based manual processes

Form a global view of growth, succession, and competency gaps


Ability to support a consistent and structured HR practice

Greater insight into internal talent information across all locations and employees on demand

Ability to use a management platform for better insight into execution against corporate strategy

Benefits

Launched a competency-based HR practice based on a single integrated global HR platform

Gained the ability to make strategic decisions for the business and ensure global business alignment

Delivered key workforce data globally for planning and growth through a management dashboard

“SuccessFactors is enabling us to make strategic decisions that drive

the business and ensure alignment across the organization to help us

manage and meet our corporate objectives.”

Tarja Takko, Vice President, Management Development, Group HR, Ahlstrom Corporation

Greater Insight into global talent data

Less Reliance on manual spreadsheet-based processes

Better Support for talent-related decisions via dashboards

Ahlstrom: Getting Strategic about Talent



Services


Transportation

Utilities Telecom

http://www.ahlstrom.com/

http://www.ahlstrom.com/en/


Company

Umicore N.V.

Headquarters

Brussels, Belgium

Industry

Mill products


Materials technology and

recycling

Employees

14,400

Web Site

www.umicore.com


SuccessFactors® Learning

solution


& Goals solution



Objectives

Form a complete view of global talent and development processes

Go beyond transactions, facts, and figures in HR systems

Align learning with talent and performance

Deliver self-service tools that will engage employees in managing their own careers


One highly intuitive user interface for all HR processes

Ability to continue managing core HR data in SAP® software systems and integrate it with SuccessFactors® solutions

Benefits

Enhanced the completeness and accuracy of the talent review process

Increased the number of e-courses available to employees from 2 to 30

Minimized travel and consulting costs associated with training

Enabled the visualization of succession scenarios across the global enterprise

“SuccessFactors Learning lets employees complete courses on

their own schedule. We’re getting much greater participation in

each course while also reducing travel costs and trainer fees.”

Mark Dolfyn, HR Development Director, Umicore N.V.

Better Talent review process

More E-courses available to employees

Lower Training costs

Umicore: Delivering Better Training at a

Lower Cost with SuccessFactors® Solutions


Services


Transportation

Utilities Telecom

http://www.umicore.com/


Company

Cameco Corporation

Headquarters

Saskatoon, Saskatchewan,

Canada

Industry

Mining


Uranium

Employees

3,300

Web Site

www.cameco.com


SuccessFactors® Recruiting

Management solution



SuccessFactors Workforce

Analytics solution


Planning solution

Objectives

Continue attracting top talent despite intense competition for labor in western Canada

Enable managers and HR to have more-meaningful discussions about talent

Hold leadership accountable for building and developing the workforce


Offers workforce analytics, workforce planning, succession planning, recruiting, and employee profile functionality on one integrated platform

Provides a single source of truth for workforce metrics

Enables the sharing of workforce analytics data in the field as well as at corporate headquarters

Benefits

Helped managers work closely with HR business partners to enhance employee retention

Delivered a modern Web 2.0 employee experience

Integrated data seamlessly from SAP® solutions to SuccessFactors®

solutions

“With SuccessFactors Workforce Analytics, our HR staff and

managers can truly speak the same business language. Using metrics

as our starting point, we’re having conversations about what leads to

quality hires or retention.”

Sean Junor, Manager of Workforce Planning and Talent Management, Cameco Corporation

More Collaboration between HR and managers

Easier Integration of data between systems

Better Employee experience

Cameco: Planning the Workforce of the Future



Services


Transportation

Utilities Telecom

http://www.cameco.com/


Cameco: Planning the Workforce of the Future



Services


Transportation

Utilities Telecom

http://sapvideo.edgesuite.net/mobile/2014/ext/successstory-cameco-mob.mp4


Company TranSystems Corporation

Headquarters Kansas City, Missouri

Industry Professional services


Transportation, engineering,

and consulting services

Employees

1,000

Web Site

www.transystems.com


SuccessFactors®

Compensation solution


& Goals solution

SuccessFactors Recruiting

Management solution

SuccessFactors Recruiting

Marketing solution



Objectives

Attract, develop, and retain highly skilled talent in a fiercely competitive market with a finite candidate pool

Develop workforce and succession planning to replace an aging workforce and support growth

Improve operational efficiency by automating spreadsheet-based processes


Affordable, customizable, user-friendly solutions that integrate with existing tools and processes

Robust performance and goal management system that can capture and centralize key metrics and analytics

Trust established between internal staff and SuccessFactors team

Product innovation with the flexibility to evolve as needs change

Benefits

Accelerated merit and compensation processes from months to just a few weeks

Significantly reduced the average cost per hire

Established one-to-five-year succession plans for all primary and midlevel managers, almost none of whom had previously identified successors

Saved thousands of dollars by greatly reducing the turnover rate for high performers

Improved allocation and cost-effectiveness of resources for recruiting and talent management using superior analytics

“SuccessFactors put the best data on talent we’ve ever had right at

our fingertips. It streamlined succession planning and recruiting

processes to help us attract and retain talent and compete much

more effectively.”

Shawn Richardson, Director of HR and Organizational Development and Training,

TranSystems Corporation

Unified Data analytics and recruiting

Streamlined HR processes for recruiting, compensation, and talent management

Reduced Average cost per hire and turnover for high performers

TranSystems: Attracting and Retaining Top

Talent with SuccessFactors® Solutions


Services


Transportation

Utilities Telecom

http://www.transystems.com/


TranSystems: Attracting and Retaining Top

Talent with SuccessFactors® Solutions


Services


Transportation

Utilities Telecom

http://sapvideo.edgesuite.net/mobile/2014/ext/transystems-2014-ctv-mob.mp4


Company

China DataCom Corporation

Limited

Headquarters

Guangzhou, China

Industry

Telecommunications


Mobile Web services

Employees

1,500

Web Site

www.cndatacom.com

Objectives

Keep up with an ever-changing market

Adapt HR strategy to support the company’s business transformation

Manage employee performance more consistently


Robust performance and goal management using the SuccessFactors® Performance & Goals and SuccessFactors Succession & Development solutions

Ability to synchronize goals across the entire organization using the SuccessFactors Employee Central solution

Ability to go live quickly with everything in the cloud

Benefits

Accelerated the process of setting goals, managing their execution, and adjusting business strategies to changing needs

Automated HR reporting, leading to major time savings

Minimized the need for HR meetings

Delivered daily, rather than monthly, reports on progress toward goals

Allowed 1,500 employees to access goal-setting and performance-feedback tools using single sign-on

Increased transparency of the performance-feedback process

“SuccessFactors makes my job easier and more efficient. I can

use reports generated by the system to analyze HR-related data

and for HR management – instead of manually running reports.”

Xi Li, Director of Human Resource Department, China DataCom Corporation Limited

Faster Goal setting for 1,500 employees

Less Time spent in HR meetings

Greater Transparency in the perfor-mance feedback process

China DataCom: Rewiring HR Strategy



Services


Transportation

Utilities Telecom

http://www.cndatacom.com/


China DataCom: Rewiring HR Strategy



Services


Transportation

Utilities Telecom

http://sapvideo.edgesuite.net/mobile/2015/ext/sap-ct-china-datacom-ctv-mob.mp4


Company Keolis Headquarters Paris

Industry Travel and transportation Products and Services

Public transportation

Employees

54,400

Web Site

www.keolis.com

SuccessFactors® Solutions SuccessFactors® Employee Central solution SuccessFactors Performance & Goals solution SuccessFactors Compensation solution SuccessFactors Succession & Development solution SuccessFactors Recruiting solution

Top objectives

Back up HR processes with a human resource information system for the benefit of employees

Build a secure yet transparent global system

Empower and enlarge the business scope of HR teams

Resolution

Implemented a suite of SuccessFactors® solutions

Enabled the configuration of specific features in response to business needs

Enhanced service levels and the quality of professional services

Key benefits

Gave managers and decision makers easy access to reliable HR data

Optimized core HR processes

Engaged line managers in the role of local HR managers

“While other software providers were answering our request with

complex solutions, SuccessFactors came to us with an easy-to-

implement suite of solutions.”

Isabelle Lerin-Basset, Director of Organizational Development and Mobility, Keolis

1,000 People recruited each year

250 Managers enabled internally each year

55% Of global revenue invested in global salaries

Keolis: Accelerating Recruitment with



Services


Transportation

Telecom Utilities

http://www.keolis.com/


Keolis: Accelerating Recruitment with



Services

High Tech Utilities Telecom Travel and

Transportation

http://sapvideo.edgesuite.net/mobile/2014/ext/keolis-2014-ctv-mob.mp4


Company

Black Hills Corporation

Headquarters

Rapid City, South Dakota

Industry

Utilities


Electricity and natural gas

Employees

2,100

Web Site

www.blackhillscorp.com


SuccessFactors® Compensation,

SuccessFactors Performance &

Goals, SuccessFactors

Recruiting Management,


Development, SuccessFactors

Workforce Analytics, and


Planning solutions

Objectives

Integrate talent management processes to support a workforce that had doubled through acquisitions

Manage and develop a specialized talent pool

Plan for rapid turnover as a large percentage of the workforce reaches retirement age


Ability to manage multiple aspects of human capital management on one integrated platform

Powerful analytics and reporting capabilities to help drive strategic, timely decisions for the business

Benefits

Modeled turnover scenarios to quantify the impact of the impending retirement surge and proactively address the issues

Built a seamless performance management cycle

Reached 100% compliance on annual reviews with a simple new process and the ability to track completions

“With the information revealed from the SuccessFactors Workforce

Analytics solution, we are now armed with the knowledge we need.”

Bob Myers, Senior Vice President and Chief HR Officer, Black Hills Corporation

Greater Ability to prepare for the retirement surge

Easier Performance management cycle

Higher Participation in the annual review process

Black Hills: Getting Serious About Performance



Services


Transportation

Utilities Telecom

http://www.blackhillscorp.com/


Company

TransAlta Corporation

Headquarters

Calgary, Alberta, Canada

Industry

Utilities


Electricity and renewable energy

Employees

2,100

Web Site

www.transalta.com


SuccessFactors® Compensation,

SuccessFactors Employee

Central, SuccessFactors

Performance & Goals,


Development, SuccessFactors

Recruiting Management

Partners

AASONN and Enspro

Top objectives

Support an aggressive corporate growth strategy

Prepare to cater to a wider range of customers

Find enough talent to support the renewable energy side of the business

Resolution

Went live quickly and easily on SuccessFactors® Compensation, SuccessFactors Employee Central, SuccessFactors Performance & Goals, SuccessFactors Succession & Development, and SuccessFactors Recruiting Management solutions

Leveraged data from and business practices running on the core SAP® software system

Put talent management in the hands of employees – making the company a more appealing employer

Key benefits

Completed compensation planning in one-third the time

Consolidated eight talent management systems into one

Established a single source for tracking and managing employee compliance information

Won a BizX People Pioneer award from SuccessFactors, an SAP company

“SuccessFactors has allowed us to present a technology road map

to our employees and leaders that gives them access to more-

relevant, real-time information.”

Susanne Beaton, Director of Talent Management, TransAlta Corporation

100% Completion of employee profiles

100% Participation in compensation and succession planning

20% Improvement in the speed of HR processes

TransAlta: Powering Efficiency with



Services


Transportation

Utilities Telecom

http://www.transalta.com/


TransAlta: Powering Efficiency with



Services


Transportation

Utilities Telecom

http://sapvideo.edgesuite.net/mobile/2014/ext/transalta-sap-customer-success-story-mob.mp4

Documents

SuccessFactors - Loud in the cloud succession reference slide book