© Shree Partners LLC 2019 CASE STUDY

Success StoryContent Management Services

Leading worldwide provider of payment technology services enhances efficiency with Sitecore CMS

The ClientThe client is a global leader in payment technology services for all digital transactions. The company’s 5,000+ employees handle processing solutions for credit cards, debit cards, business-to-business purchasing cards, gift cards, electronic check conversion, check guarantee, verification and recovery, electronic check services, and terminal management solutions.

© Shree Partners LLC 2019 CASE STUDY

Requirements and ChallengesDue to the client’s extensive global operations, it needed a robust, interactive web presence with around-the-clock accessibility. Specifically, the client was looking for an advanced suite of CMS tools that could support digital marketing initiatives. The client also needed to improve the end user experience across multiple touchpoints, including website interaction. The client wanted to leverage its website to attract new users and lock in loyalty.

Shree Partners SolutionWe developed a robust solution with Sitecore CMS and DMS, enabling the client to streamline content management, which helped raise CSAT scores. Key features: • Solution enabled client to create new websites that catered to regional users on a global scale,

integrating an advanced customer engagement platform • CMS enabled the client to target customers by location, with high levels of personalization • Customized Sitecore CMS modules enabled users to ramp up easily, with minimal training

Business Benefits• The solution introduced greater user flexibility and efficiency• Interactive features helped the client to leverage additional functionalities to streamline

operations

About Shree PartnersShree Partners is a digital transformation and technology solutions company that helps customers increase profitability by designing, developing, implementing and maintaining innovative business solutions that drive revenue and reduce cost.

Founded in 2008, our mission is to deliver high-performance applications by leveraging deep domain competencies. We serve diverse client businesses in travel and hospitality, healthcare, retail and financial services.

Our innovative, technology-based solutions feature a combination of software design, development, implementation and global support services. Our expertise in disruptive technologies – cloud, mobility, analytics and infrastructure – have helped us consistently deliver solutions that add significant business value to clients.