ProspectusCourses for 16-24 year olds

training in a different class

Contents

Welcome 3Courses for 16-18s 4Introducing our Traineeships 9Our Traineeship Sectors 10Short Courses 15How to fi nd us 18

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Welcome to Skills Training UK.

Our values are about making a positive diff erence to the lives of every young person who joins one of our programmes.

Whatever your educational background or personal circumstances, we will help you to develop the skills and experience which employers look for in young people.

Our tutors will help you build your confi dence and improve your communication, team work and employability. You will also be supported to improve your English and Maths.

You will receive individual help and support with any personal issues and with our guidance, you will have the chance to take your fi rst steps towards employment or continued learning.

I hope you will also enjoy reading about some of the young people who have progressed into employment or a higher level of education or training after their Traineeship or course with Skills Training UK.

We hope you will get in touch soon.

Martin Dunford OBEChief ExecutiveSkills Training UK

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16-18s - our qualifi cation off erIf you’re aged 16-18, are not in education, employment or training, and would like to continue your studies, we have just the course for you!

What’s involved:l Range of full-time, part-time and shorter courses available, to work

towards a Level 1 or 2 BTEC Extended Certifi cate, Technical Certifi cate or Diploma qualifi cation

l High quality, sector-specifi c work placementl English and maths tutoring up to Level 2/GCSEl Travel support and bursary available if eligible

Our tutors provide support to help you develop skills and confi dence with the aim of supporting your progression into the next stage of Further Education, an Apprenticeship or employment. There are enrolment windows for our programmes throughout the year.

As well as practical skills such as job searching, CV writing and interview practice, you will also work towards qualifi cations in Maths and English. We will work closely with you to discover your strengths and help you fi nd a career path that’s right for you. There is also travel support and a bursary available for those eligible.

Entry requirements:

To enrol you must:• Provide proof of identifi cation – ideally a passport,

birth certifi cate or driving licence.• Provide copies of your certifi cates for

GCSE/ Functional Skills English and/or Maths.• Be 16-18. 19-year-olds who were still aged 18

on 31st August of the previous year are also eligible.

Learners who have previously gained grade 3/D in GCSE English and/or Maths will be supported to work towards a grade 4 at GCSE. Learners with grade 2/E or below will work towards gaining their Functional Skills in English and/or maths.

* Minimum EU residency requirements apply (please call us for more information on this)

Tribikram Chakrabarti on work experience at Doubletree Hilton Hotel

Tribikram’s story…

17-year-old Tribikram Chakrabarti completed a Level 2 BTEC Technical Certifi cate in Business Administration with Skills Training UK and, as part of the course, he enjoyed a memorable work experience placement at the Doubletree Hilton Hotel in Ealing.

During his four-week work placement, Tribikram worked in the human resources and administration offi ces where he enjoyed working with a team and learning essential business skills. Tribikram joined Skills Training UK after dropping out of college but the Level 2 course and since inspired him to follow a career in business.

Tribikram said: “I was so excited and happy when I found out about getting the work placement, and it really lived up to my expectations and helped with my studying. My communication, confi dence and ability to work in a team were all areas I wanted to improve during my qualifi cation – and I achieved all three.”

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Level 1 BTEC in Travel & Tourism

Units include:l The UK Travel and Tourism Sectorl International Travel and Tourism

Destinationsl Travel and Tourism Business

Environments

Level 1/ Level 2 BTEC Combined Care Programme:

l Pearson BTEC Level 1/Level 2 Tech Award in Child Development

l Pearson BTEC Level 1/Level 2 Tech Award in Health and Social Care

Level 2 BTEC Technical Certificate in Business Administration

Units include:l Understanding and Providing

Administrative Servicesl Using Business Technology to process

and Communicate Informationl Planning, Organising and Supporting

Business Events

Level 2 BTEC Technical Certificate in IT Support

Units include:l Set Up and Configure Technology

Systemsl Exploring Current and Emerging

Technologiesl Security Protection and Risk Managementl Working as an IT Support Technician

Level 1 BTEC Introductory Diploma in Hospitality & Tourism

Units include:l Delivering Customer Service in

Hospitality & Tourisml Preparing and Cooking Foodl Serving Food & Drinkl Promoting Hospitality & Tourism Events

Level 1 BTEC Introductory Diploma in Business:

Units include:l Presenting a Business Ideal Creating a Visual Displayl Recording Income & Expenditurel Branding a New Product

Our qualifications include:

These qualifications are assessed internally through assignments graded as a Pass, Merit and Distinction.

These qualifications are assessed through a combination of written assignments and online external assessment. They are graded Pass, Merit and Distinction.

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Level 2 BTEC Technical Certifi cate in Business Enterprise

Units include:l The Business Enterprise Environmentl Researching a Concept for a New

or Revised Product or Servicel Promoting and Financing an Enterprise Ideal Planning and Pitching an Enterprise Idea

Level 2 BTEC Technical Certifi cate in Customer Service Operations

Units include:l The Customer Service Environmentl Delivering Customer Service

Face-to-Facel Delivery Digital Customer Servicel Improving Customer Service

Level 2 BTEC Technical Certifi cate in Retail Operations

Units include:l The Retail Environmentl Delivery Customer Service in Retaill The Retail Buying and Selling Processl Creating a Retail Outlet

Level 2 BTEC TechnicalCertifi cate in Marketing:

Units include:l Marketing in Businessl The marketing of a product or servicel Creating digital marketing

communicationsl Planning and presenting

a marketing campaign

BTEC Level 2 Extended Certifi cate in Principles of Working in Warehousing and Storage

This qualifi cation is assessed through a combination of written assignments and work-based assessment, and it is graded as Pass/Fail.

Units include:l Warehousing and Storage Principlesl Planning and Participating in

Work Experience

“The staff at Skills Training UK have been very helpful. Alongside the practical experience I am constantly learning and improving myself, this will help me grow as a person and push me towards success.”

James Parker, age 23, completed a Traineeship with Skills Training UK and is now an Apprentice Maintenance Technician at The Grand Brighton Hotel.

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“Thanks to the Traineeship, I’m now excited for the future! In my new role as Apprentice, I am now confident enough to talk to customers and businesses on a daily basis, and I’m starting to understand the world of work.”Niomi Hughes, 18, is an Apprentice at Security Guards UK after completing a Traineeship at Skills Training UK’s Academy in Wolverhampton

Introducing our Traineeships

Our practical, work-related Traineeship programmes are for young people aged 16-24 who have limited work experience. We can help you prepare for employment, an Apprenticeship or further education by equipping you with the right skills and experiences that employers look for.

What’s involved:l Learn ‘on the job’ through a high quality

100-hour work placement with a local or national employer in a sector of interest.

l Work towards qualifi cations in English and maths up to Level 2.l Access to a range of short courses including First Aid, Health and Safety,

and Food Hygiene (see page 13).l Travel support and bursary available if eligible.

Entry requirements:

To enrol you must:l Provide proof of identifi cation – ideally a passport, birth certifi cate or

driving licence.l Provide copies of your certifi cates for GCSE/ Functional Skills English

and/or Maths.l Be 16-18. 19-year-olds who were still aged 18 on 31st August of the

previous year are also eligible.

Learners who have not already secured grade C/4 or above in GCSE English and/or maths will be supported to gain Functional Skills qualifi cations..

* Minimum EU residency requirements apply (please call us for more information on this)

Learn ‘on the job’ through a high quality Traineeship learners celebrate their success

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Personal Development and Employability Traineeship

Work towards a Level 1 Certifi cate in Personal Development and Employability, which includes units in the following topics:l Career planningl Working in a teaml Personal presentation at workl Interpersonal and

self-management skillsl Preparing for an interview

Business Administration Traineeship

You will work towards a Level 1 or Level 2 BTEC Certifi cate in Business Administration, which will include units in the following topics:l Working in a teaml Being organisedl Managing fi nancesl Eff ective business communicationl Creating and presenting

a business ideal Quality work experience with

an employer

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Our Traineeship Sectors

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Rajee’s story…

Rajee Kaur moved to the UK in 2015 – seeking asylum with her parents who were forced to fl ee their home in war torn Jalalabad, Afghanistan. She was just 18 at the time and could speak very little English, with no academic qualifi cations.

Rajee completed Skills Training UK’s Business Study Programme before enrolling on the Business Administration Traineeship. She passed her Level 2 BTEC Certifi cate in Business Administration and Level 1 and Level 2 qualifi cations in English and Maths, as well as securing work placements at BT, the British Heart Foundation and Gull Law Chambers solicitors in London.

Now aged 20, Rajee works full-time as a receptionist at Lawmen Solicitors in Hayes.

Rajee said: “When I arrived in the UK I was keen to

better myself and I wanted to start a formal education.

Skills Training UK has made that a reality.

“The teachers and staff were very supportive – I liked

the way they explained everything to students. It has

helped me a lot in terms of my education as well as

improving my confi dence, interpersonal skills,

teamwork and preparing a CV.

“To now have a job is brilliant. I enjoy the work very

much and I’m looking forward to the future.”

Rajee Kaur is now a receptionist

at Lawmen Solicitors in Hayes

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Retail Traineeship

You will work towards a Level 1 or 2 BTEC Certificate in Retail Knowledge, which includes:l Customer servicel Working in a teaml Understanding the retail

selling processl Stock controll Creating a visual displayl High quality work experience

opportunity with local and national employers

Mansi’s story...

Mansi Desai has turned her life around thanks to Skills Training UK.

The 18-year-old said: “Before I started with Skills Training UK, my life was very different. I didn’t know what I wanted to do or where I was going to go.

“I really enjoyed my Traineeship. I learned how to develop my skills, gained a lot of confidence, made a lot of new friends, and received great support from all of my tutors and assessors. My aspiration is now to work in business and I have just started an Apprenticeship in Business.”

Mansi Desai receives an

award for her ‘Outstanding

Traineeship Achievement’ at

Skills Training UK’s Wembley

Centre

Hospitality Traineeship

Work towards a Level 1qualifi cation in Hospitality, which includes:l Preparing and serving

food and drinkl Cash handlingl Customer servicel Working in a teaml Quality work experience

with a local or national employer

Callum’s story...

20-year-old Callum Evans was referred to Skills Training UK by his local Jobcentre Plus in Brighton, where he took on a Hospitality Traineeship and enjoyed work experience at Mill View Hospital cafe.

During work experience, Callum impressed his managers by going the extra mile and helping out with tasks around the hospital, including in the housekeeping team and talking to patients. He has since been off ered a full-time job at the hospital cafe.

Callum said: “I never thought I’d end up working in the NHS but it’s been so rewarding. I wouldn’t be here if it wasn’t for Skills Training UK and I’m incredibly thankful for the skills I learned during my Traineeship and for the tutors who helped build my communication skills.”

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local Jobcentre Plus in Brighton, where he took on a Hospitality Traineeship and enjoyed work experience at Mill View Hospital cafe.

During work experience, Callum impressed his managers by going the extra mile and helping out with tasks around the hospital, including in the housekeeping team and talking to patients. He has since been off ered a full-time job at the hospital cafe.

Callum said: “I never thought I’d end up working in the NHS but it’s been so rewarding. I wouldn’t be here if it wasn’t for Skills Training UK and I’m incredibly thankful for the skills I learned during my Traineeship and for the tutors who helped build my communication skills.”

Callum Evans

Industry Traineeships – Warehousing, Manufacturing, Logistics and Distribution

We have adapted the Traineeships programme to meet the needs of industry employers, which includes:l Working towards an Industrial Environmental Awareness Awardl Personal Development and Employabilityl Quality work experience with an employer

Damian’s story…

Damian Williams was unemployed for nearly two years before he joined our Industry Traineeship in Walsall. The 10-week course was followed by a four-week work placement with local firm Gerrymet, which manufactures and services saw blades and wood cutting tools.

The outcome was the offer of a permanent position as a full-time Trainee Saw Doctor. Two years on and he has received several pay rises – going from strength to strength.

Damian said: “I’m really happy. I’d never considered doing anything like this before but I’m really enjoying working at Gerrymet and doing something that’s hands on. I can say to people now, I’ve got a job, which has made a huge difference to my life.”

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Damian Williams is now a Trainee Saw Doctor.

Short Courses

As part of all our programmes, we offer access to a range of short courses to help you further develop your skills and maximise your chances of employment.

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First Aid

The one day Emergency First Aid at Work course is a valuable qualification for any career. This course is available for any learners over the age of 16.

You will learn about:l First Aid prioritiesl Managing and reporting incidentsl Basic life supportl Examining casualtiesl Unconsciousnessl Burns and scaldsl Preparing a First Aid kit

Safe Moving and Handling

The Level 2 Award in Safe Moving and Handling will help you to recognise the importance of ensuring a safe working environment. It is particularly useful for learners on our Traineeship for Industry.

You will learn about:l Reasons for safe manual handlingl Manual handling risk

assessment principlesl Types of equipment and testing

requirements associated with manual handling safety

Food Safety for Retail

The Level 2 Award in Food Safety for Retail (QCF) is particularly useful for Retail Study Programme, Retail Traineeship or Hospitality Traineeship learners. The award is accredited and recognised internationally.

You will learn about:l Food safety hazardsl Food poisoning controll Temperature controlsl Personal hygienel Cleaning and disinfectionl The role of the food handler in

keeping food safe.

Health and Safety

The Level 2 Award in Health and Safety in the Workplace is a useful short course for all Study Programme and Traineeship learners.

You will learn how to:l Identify and understand

hazards at workl Maintain safe working proceduresl Undertake workplace risk assessmentl Understanding of Personal Protective

Equipmentl Understanding of Control of

Substances Hazardous to Health

Customer Service

This Level 2 Award in Customer Service is particularly useful for Retail Study Programme and Retail Traineeships learners.

You will learn how to:l Understand the eff ect of customer

service on retail businessl Understand customers’ needsl Understand the importance of

customer service standards, policies and procedures

l Understand and resolve customer complaints in a retail business

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Learner and Wolves fan Emma Drakeley is presented with a signed

Wolves football shirt for her Outstanding Achievement. She is pictured

with Operations Manager for the Midlands, Joanne Heywood.

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Mentor Me!

Mentor Me! Is for anyone needing extra support to overcome personal barriers. Our mentors will support you to tackle your individual challenges and get you on the right track towards work, further education, or an Apprenticeship.l Receive dedicated 1-2-1 support from our mental health fi rst aid trained mentorsl Support with managing appointments

with external agencies, like GPs, housing associations, clinics and addiction support

l Workshops in topics such as money management, confi dence & resilience building and health & wellbeing

l Gain valuable work experience in your sector of interest

l Work towards Functional Skills qualifi cations in English and maths

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21-year-old Matthew suff ered from severe anxiety before he

started the Mentor Me! programme. Now he has qualifi cations

in English and maths, he’s made new friends, and he has the

confi dence to fi nd a job.

Matthew said: “I rarely went out and, if I did it, it was always with

my mum. Now I travel to Skills Training UK every day on my own

and I go to the gym with two new friends. Everyone on the

Mentor Me! programme is very supportive. I felt very happy there.

“I still have some anxiety when I think about going into work

and I need to increase my confi dence but I am now thinking

about a career, which is something I never would have been

able to do before.”

Traineeship learnerMatthew Pitt (second from left)

Skills Training UK Academy for Business, Industry and Technology (Birmingham)3rd Floor, Colmore Gate, 2-6 Colmore Row Birmingham B3 2QDTel: 0121 5163203

Skills Training UK Academy for Business, Industry and Technology (Wolverhampton)Wolverhampton Science Park Glaisher Drive, Wolverhampton WV10 9RUTel: 01902 837460

Ealing Centre:Skills Training UK, 1st Floor 84 Uxbridge Road, Ealing W13 8RAT 0208 8408993

Wembley Centre:Skills Training UK, 3rd Floor, South Wing Olympic Office Centre, Wembley HA9 0NUT 0208 7955096

How to find us

Uxbridge Road A4020

Hig

h St

reet

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oad

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Ealing Centre

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Engineers Way

Rutherford W

ay

South Way

First Way

Olym

pic Way

Royal Rte

Brent Civic Centre

The SSEArena

Wembley

LondonDesigner

Outlet

Empi

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ay

Bridge R

d

Wembley Park Drive

A479

A479

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Wembley Centre

A449 STAFFORD ROAD

A449 STAFFORD ROAD

Glaisher Drive

Coxwell Ave

Mammoth Drive

Wolverhampton Academy

BullringMoor Street StationBirmingham

New Street Station

BirminghamSnow Hill

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The SquareShopping

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ore Row

Tem

ple

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Great

Cha

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treet

Que

ensw

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Church Street

Livery St

BirminghamTown Hall

Gt Western Arc

The Priory Queensway

New Street

Our Academies for Business, Industry and Technology

Birmingham Academy

Brighton Centre: Brighton Centre, 3rd Floor, Tower Point North Road, Brighton BN1 1YRT: 01273 666389

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A259

QU

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GLO

UCESTER PLACE

St. NicholasRest Gardens

VictoriaGardens

Brighton

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Fred

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Sprin

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arde

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Gar

dens

Royal Mail

Tich

born

e St

North Road

North St

Queens St

JubileeClockTower

ChurchillShoppingCentre

Brighton Centre

DudleyTridentCentre

Churchill Shopping

Centre

Wolverhampton St

High Street

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The

Inhe

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wards W

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St

Mark

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B4171

B4176

New StreetFisher St

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A4148

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Walsall Canal

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emor

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Dudley Centre:5th Floor, Trident House, Trident Centre Wolverhampton Street, Dudley DY1 1DBT 01384 259501

Walsall Centre:5th Floor, Townend House, Wisemore Walsall WS1 1NST 01922 633 936

Dudley Centre

Walsall Centre

Get in touch!

studyprogramme@skillstraininguk.com or traineeships@skillstraininguk.com

www.skillstraininguk.com

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