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Center for International Education 2014/2015
Study Abroad Program Director Policies
General Policies……………………………………..…………Page 2
Provost Policy General Program Requirements Participant Eligibility Insurance Policy Cell Phone Policy Driver’s License/Automobile Insurance Policy Technology Import/Export Control Policy
Academic Policies……………………………….…………….Page 6
Fiscal Policies……………………………………….………....Page 7
Director Expectations…………………………….…………..Page 11 Faculty Eligibility Guidelines for Program Directors Orientation Student Fees and Payments Refund Policy
Student Expectations……………………………….………..Page 16 Standards of Conduct/Discipline Policy Guidelines for Program Participants
Risk Assessment and Crisis Response……………………....Page 18
High Risk Travel Policy Risk Assessment Crisis Response Information Sources
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General Policies
Baylor University strives to provide its students the opportunity for study-abroad experience through approved academic programs taught in foreign countries by Baylor faculty or non-Baylor faculty, consistent with Health and Safety Guidelines established by NAFSA: Association of International Educators. Study-Abroad Program Directors should take reasonable steps to plan the study-abroad experience and to keep participants informed.
Provost Policy
All Baylor personnel responsible for any activity that involves taking students (at any level, in any program, and in any capacity) outside the United States are required to (1) notify the Director, Center for International Education (CIE) as far in advance as possible, and (2) prepare and file with CIE a trip portfolio containing the current information required. A failure to follow Baylor policies may result in cancellation of the proposed travel.
General Program Requirements
Study Abroad Program Proposals must be reviewed by the Center for International Education—and the International Travel Committee (ITC) if applicable—and all programs (proposals and renewals) must be approved by the Director of the Center for International Education. Each year every study abroad program must be renewed. All faculty-led program renewals need to be submitted to CIE by October 15th. The program director must designate an assistant to the director or co-director. During the study abroad program, the program director, the assistant to the director, or the co-director must remain reasonably available in person or by phone to the participants.
As the Baylor representative in the host country, the program director will remain reasonably available to Baylor officials (i.e., in the event that a family member of a participant notifies Baylor of a family emergency). If the program director is not able to be reasonably available in the host country, the program director must establish a host country contact person who may be reached at any time by Baylor University. This contact person must be informed of the whereabouts of the participants to the extent reasonably possible.
In addition to the program director, the co-director or assistant to the director must be available on the trip to lead the group in case of an emergency. If a student is hospitalized and
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the group must continue its itinerary, at least one of these leaders must remain with the student to ensure his or her safety and well being.
Baylor University will reimburse, within budget limitations, a faculty or staff member (traveler) who travels as a University representative for the ordinary and necessary expenses directly related to authorized domestic and international travel. Approval for travel must be obtained from the Department Chair/Head prior to departure, and each traveler should be prudent in his/her travel expenditures. All Baylor travel policies apply to international travel.
A traveler who receives a fee, honorarium, or expense reimbursement from other organizations must deduct this amount from the total travel cost to determine the amount to be reimbursed by the University. Travel performed on a cost-sharing basis with another organization will be administered in the same manner as fully reimbursed travel.
Participant Eligibility
Participants must be: a. Faculty or staff with a legitimate business reason for participation, or b. Baylor students with a minimum GPA of 2.5 enrolled in the study abroad program, or c. Other students who will gain academic credit at their institutions for participation
through institutional arrangements with Baylor.
All student participants must be cleared by the Cashier’s office before departure. All students must be financially settled before traveling abroad.
Students with current disciplinary issues may not participate in study abroad programs.
The Director of the Center for International Education must approve any other participants (volunteers, guests, dependents, etc).
Participants must comply with all program requirements, including but not limited to execution of any acknowledgments and releases, in order to enroll and remain enrolled in the program.
Section 504 of the Rehabilitation Act of 1973 controls a program’s obligation to permit participation by an otherwise qualified participant with a disability. Program directors should work with the Office of Access and Learning Accommodation in responding to requests for special accommodations.
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Insurance Policy
ALL travel abroad participants (including faculty, guests, dependents, volunteers, etc.) are required to have AHP insurance. For information about this coverage, please view the online brochure:
AHP Insurance Brochure
AHP insurance includes medical and security assistance services provided through International SOS. These services are outlined in the online brochure. Program directors will be issued an ISOS membership card for each traveler. These cards contain the Baylor membership number and phone numbers to access International SOS 24/7/365. Travel abroad participants should contact ISOS in any situation that requires medical or security assistance.
All travelers should have access to a $1000 line of credit. If medical attention is needed and the bill is less than $1000, the best practice is for the traveler to pay the bill and file a claim with AHP upon return.
Please note that AHP insurance covers treatment performed during the coverage period. It does not cover treatment initiated upon return to the home country (even if the injury was acquired during the coverage period). If treatment is initiated while abroad at the time the illness or accident occurs abroad, recommended follow-up treatment in the home country may be provided up to 30 days after the coverage period has ended. The traveler is responsible for paying for treatments, and AHP will reimburse the traveler directly.
Cell Phone Policy
Baylor University requires that all travelers have cell phones in their possession while abroad, unless waived by the Director of the Center for International Education. The overseas cell phone numbers for all participants must be emailed to Marie Henry at [email protected] prior to departure. If cell phones will be purchased/rented overseas, a list of cell phone numbers must be emailed within 48 hours of arrival.
Possible options for international cell phone service include:
1. Carry your personal cell phone with an existing or temporary international plan. AT&T users can find information here: http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp
Verizon users can find information here: http://businessportals.verizonwireless.com/international/traveling_to/index.html
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2. Purchase a pay-as-you-go phone upon arrival. 3. Rent or purchase a cell phone from an international phone company such as
piccellwireless.com/Baylor, travelcell.com, globalcellularrental.com, or other companies that offer such a service.
Please make participants aware that using a smart phone with Internet access overseas can be astronomically expensive if not used wisely.
Driver’s License/Automobile Insurance Policy
Driving overseas is discouraged. Nonetheless, if driving overseas is anticipated, prior to departure, the program director must contact Jamie Hinojosa, Risk Services Specialist, at x4586 or [email protected] to obtain Baylor clearance for the driver(s) involved and to determine automobile insurance coverage valid or available in the host country. If a rental vehicle is used, collision and liability coverages must be purchased with the rental.
Additionally, the program director must check with an embassy or consulate of the host country to determine requirements for driver’s licenses, road permits, and automobile insurance.
Many countries do not recognize a U.S. driver’s license, but some will accept an international driver’s permit. The U.S. State Department has authorized the American Automobile Association and the American Automobile Touring Alliance to issue international permits to holders of valid U.S. driver’s licenses.
The program director or faculty/staff participants who will be driving while abroad must have been added as Baylor approved driver(s) within the last two years. This process should be completed with Risk Management. Instructions can be found at this link:
Approved Driver Procedures
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Academic Requirements
In-class work and course-related excursions for each course taught should equal 45 hours of instruction abroad for each three-hour course AND should take place over a period of at least three weeks either on campus or abroad. One three-hour class is the maximum course load for a three-week program.
According to the Higher Education Opportunity Act of 2009, a credit hour is an amount of work represented in intended learning outcomes and verified by evidence of student achievement that is an institutionally established equivalency that reasonably approximates not less than—
(1) One hour of classroom or direct faculty instruction and a minimum of two hours of out of class student work each week for approximately fifteen weeks for one semester or trimester hour of credit, or ten to twelve weeks for one quarter hour of credit, or the equivalent amount of work over a different amount of time; or
(2) At least an equivalent amount of work as required in paragraph (1) of this definition for other academic activities as established by the institution including laboratory work, internships, practica, studio work, and other academic work leading to the award of credit hours.
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Fiscal Policies
1. Baylor funds spent overseas must comply with federal financial reporting requirements. Please, keep in mind that this information will be requested from the program director upon return.
2. Study abroad programs should be self-supporting. A maximum allocation of $2,500 of Baylor funds for advance promotion can be made for a new program. For each program, tuition revenue should be adequate to cover faculty compensation, fringe benefit costs, and indirect costs. Program fees should be adequate to cover non-instructional program costs. A typical study abroad course will need 10 tuition paying students per faculty. A program with fewer than 10 students attending or more than 1 faculty per 10 students will need prior approval from the Director of CIE.
3. Reasonable round-trip travel costs (Waco to foreign site) will be provided from program
revenue for each faculty member teaching a class which meets established enrollment size. Reasonable program-related travel as well as housing and subsistence will be provided for faculty/staff members. Compensation for travel and other allowances to anyone receiving approval to participate in a program with a class size smaller than the required enrollment size will be prorated unless an exception is received from the Director of CIE. Documentation of all expenses must be in accordance with Baylor travel policies.
4. Travel and subsistence costs for the program co-director or assistant to the director will be
provided from program funds when there are appropriate and specific duties assigned to the co-director or assistant to the director and when sufficient funds are available. The name of the co-director or assistant to the director should be included in program proposals. In each case, official travel, housing, and subsistence for this individual must have specific approval from the Director of CIE. Such approval is program specific for one year only, and must be applied for and approved annually.
5. All travel and other program fees for dependents must be paid before departure. Directors have always been responsible for verifying registration and financial clearance for the students in their programs before departure. The following is perhaps the simplest way to facilitate this process: Five days before the stated departure date for a program, the director should submit to Wanda Derrick, Cashier's Office Manager ([email protected]) a list generated in Class Roll of students registered in each class for the Study Abroad session. In large programs with multiple faculty, each faculty member may submit the information to Ms. Derrick, but a copy should be submitted to the director who is ultimately responsible for
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the program. Within 24 hours after receiving the list, she will notify the program director, the faculty member, and CIE about any student who has not settled his/her account. Unless the account is settled at least 24 hours before departure, the director should not allow that student to participate in the program.
6. All funds in foreign bank accounts will be returned to Baylor at the end of each program
period, except for a minimal balance not normally to exceed $100 (US) if necessary to hold the account open. University funds issued to the program director must be accounted for according to established procedures for travel advances. Program directors may open bank accounts with the funds advanced. If bank accounts are opened, the University Treasurer should sign as an authorized signature on the accounts so that he/she can act for Baylor should a need arise. Programs will not be credited with or charged interest on the cash balance/overdraft in their bank accounts. Please contact the Financial Services/Treasurer Office (x. 3731) for more information and help with foreign bank accounts.
7. Surplus or deficits resulting from study abroad programs will not be forwarded to
subsequent year programs. 8. Baylor scholarships are limited to tuition only and will be recommended and awarded
consistent with established University student financial aid policies concerning scholarships.
9. Baylor scholarships/fellowships may not be awarded from funds provided by other
participants' tuition or program fees.
10. It is the program director's responsibility to notify the Director of CIE of the study abroad program by October 15 of the year prior to the program’s departure. The following completed documents should be submitted (including the required signatures): Program Proposal or Renewal, Budget Form, Course Information Form (if applicable), Volunteer Description of Duties (if applicable).
11. All program directors will submit a tentative budget proposal to the Director of CIE by
October 15. This budget review is to determine that each program's total revenues fund its total expenditures. Note that the completed budget should be returned to the Director of CIE, who will review and approve the budget requests and forward them to the Budget Office. All printed materials must include the statement that the price is an estimate only, until the budget has received final approval.
12. Summer compensation information will be turned in to CIE by April 15 and must include
the following: (a) Name of each program and department number (b) Name of the program director/co-director
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(c) Dates of travel (d) Names of all faculty teaching on the program trip (e) Courses taught by each faculty member on the trip (if more than one
section, please list) (f) Total number of students attending the program (g) Credit hours of each course (h) Number of students enrolled in each course (i) Names of students enrolled in each course
It is the program director's responsibility to verify the course registrations on which
faculty compensation is to be based, the tuition income to be credited to the program, and to report these figures to the CIE Budget Associate by June 1. If the program begins before June 1, this information needs to be reported prior to departure. These will in turn be reported to the Office of the Provost, the Budget Office, and the Human Resources Office.
It is also the director's responsibility to verify and correct (if necessary) these figures
immediately upon the completion of the study abroad program. The director must inform all faculty members involved in a program that their compensation may be adjusted as appropriate at the end of the program to reflect actual tuition credit and revenue for the program.
13. Program director's financial documentation must be submitted to CIE no later than 45 days
after the conclusion of the study abroad program, in order to meet the 60 day deadline for submission to the Budget Office. This documentation must include:
(a) For each course, a class roll indicating the course name, number and section number, the instructor, the number of semester hours credit, and the names of students enrolled.
(b) All appropriate forms in the financial information package and referenced documentation checklist items.
The Director of CIE will forward this documentation to the Budget Office. Documentation for expenditures is extremely important. Remember the University policy: no more than $100 (US) is to remain in a foreign bank account at the end of a study abroad program. Any variance from this policy will require letters of approval from the Director of CIE and the University Treasurer.
14. University funds should not be used for solicited/unsolicited donations or political
contributions. Baylor University is classified as a 501(c)(3) tax-exempt institution and the IRS limits the entities that such an institution may donate to, and the purposes for which it may donate, without the loss of its tax-exempt status. Any donations must be approved by Karla Leeper, Chief of Staff to President.
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The following links provide useful information about Study Abroad Fiscal Policies:
Study Abroad Program Forms
Compensation Policy
Reimbursement Guidelines
Other Policies (Including Spouse Travel)
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Director Expectations
Faculty Eligibility
A program director should have at least three years of teaching experience at Baylor and should possess substantial knowledge of and experience in the foreign country involved (host country).
Guidelines for Program Directors
To the extent reasonably possible, all program directors should endeavor to meet these guidelines. It must be noted that both the structure of study abroad programs and the purposes of sponsoring organizations vary widely, and that due to these variations, the guidelines outlined below may be met using different strategies depending on the nature of each program. In particular, program directors who rely heavily on the collaboration of overseas institutions may exercise less direct control over specific program components. In such cases, directors are urged to share these guidelines with the representatives of these institutions and request that they operate consistently with the health and safety guidelines of the program.
Program directors should:
1. Conduct periodic assessments of health and safety conditions for the program and develop and maintain an emergency preparedness and crisis response plan.
2. Provide health and safety information to prospective participants so that they can make informed decisions concerning participation and behavior in the program.
3. Notify prospective participants that home campus services and conditions are not replicated at the overseas site.
4. Provide orientation to participants prior to the program and as needed on site, including information dealing with health and safety issues, potential risks, and appropriate emergency response.
5. Consider health and safety issues in evaluating the appropriateness of an individual's participation in a study abroad program.
6. Provide participants with AHP insurance, or information about how to obtain coverage. 7. Evaluate the local environment of the program, including program-sponsored events,
excursions, and other activities, on an ongoing basis and provide information and assistance to participants as needed. Use reasonable care when selecting any third party to provide products or services.
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8. Evaluate available medical and professional services, provide information to participants, and help them obtain the services they may need.
9. Provide appropriate and ongoing training on health and safety guidelines and practices for program directors and staff.
10. Communicate applicable codes of conduct and the consequences of noncompliance to participants. Take appropriate action when aware that students are in violation.
11. Inform participants when and where the sponsor's responsibility ends, and what aspects of their overseas experience are beyond the sponsor’s control.
In particular, it is assumed that program directors generally:
a. Cannot guarantee the safety of participants or eliminate risk from the study abroad environments.
b. Cannot monitor or control all the daily personal decisions, choices, and activities of individual participants.
c. Cannot prevent participants from engaging in illegal, dangerous, or unwise activities.
d. Cannot provide or pay for legal representation for participants or assure that US standards of due process apply.
e. Cannot assume responsibility for the actions of persons not employed or otherwise engaged by the program sponsor for events that are beyond the control of the sponsor and its subcontractors, or for situations which arise due to the failure of a participant to disclose pertinent information.
f. Cannot assure that home-country cultural values will apply during the program when these differ from those of the host country.
Orientation
The program director shall provide the participants (and offer to the persons listed as emergency contacts by the participants) at least one pre-trip orientation. As a minimum, the orientation should include:
1. Overview of materials needed for travel abroad 2. Completion of Release Forms/Waivers 3. Discussion of Cell Phone Policy 4. Discussion of Discipline Policy 5. Crisis Response Plan/Emergency Contact Information
In addition, the program director is encouraged to provide participants with an on-site orientation after arrival in the host country if the circumstances warrant.
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Pre-Departure Health Orientation
In order to ensure that participants stay healthy and safe, the program director must familiarize the participants with the health concerns of the destination and with the appropriate vaccinations needed for travel to their location. Please, contact Nancy Keating, Director of Nurses, at [email protected] or 254-710-4993 to discuss any medical risks associated with the destination area.
If the group has more than 20 students and is traveling to an area with a high or extreme medical risk, it is advisable that one of the pre-departure orientation meetings include time with Nancy Keating at Health Services. She will discuss healthy practices while abroad, provide up-to-date medical/health information for the specific destination country/countries, and will provide information to students on what Health Services can provide for them such as vaccinations or prescriptions that might be advisable for the destination.
If the group has fewer than 20 students, it is often easier for the participants to make individual appointments at the Health Center to discuss the trip and take necessary precautions. They can call 710-1010 or visit www.baylor.edu/health_center to schedule an appointment.
These appointments (with group or individually) will cover the following:
Discussion of Center for Disease Control (CDC) guidelines for country
Discussion of vaccine recommendations (including routine vaccinations)
Discussion of anti-malarial medication including prescription
Personalized advice based on each student’s medical history
If malaria medication is required for your destination, Dr. Sharon Stern, Health Services Medical Director, will need to attend your pre-departure orientation to write prescriptions for the students.
Timing is important in regards to overseas health precautions. Please give the appropriate information to the participants at least 2 months before departure to allow time for them to make sure all requirements are met.
Travel Vaccinations offered at Baylor Health Center:
Tdap
MMR
Meningococcal
Hepatitis A
Hepatitis B
Typhoid
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Rabies (must be ordered in advance by pharmacy)
Japanese Encephalitis (must be ordered in advance by pharmacy)
Travel Vaccinations offered only at the McLennan County Health Department or Waco
Infectious Disease Association:
Yellow Fever
IPV (polio)
Student Fees and Payments
It is the responsibility of the program director to keep track of payments made by each student toward the program fee.
Student program fee payments should be submitted to the Cashier's Office with a Departmental Deposit Receipt (DDR). Checks should be made payable to Baylor University with program name, department number, and “For Deposit Only” written in the endorsement area on the back of the check. Use account number 2490 for deposits and 1529 for expenses when posting in the current fiscal year for the next fiscal year program.
To prevent lost or stolen checks, do not place checks in the outside mail drop at Robinson Tower.
Course enrollment and financial clearance must be verified for each student prior to departure.
All tuition and fees must be paid in full before departure.
Refund Policy
There is no guarantee at any time or in any situation that a student could be refunded any amount of their tuition or program fee. But, in the case of disaster, hardship, death of an immediate family member, personal health crisis, or other such events, CIE will attempt to refund the student as much of the program fee as possible depending on the amount of costs incurred for the program. CIE will make no attempt to refund a student in the case of other reasons including, but not limited to, change of mind, change of family plans, change of career or school, or dismissal from the program for code of conduct violations.
Any participant can choose to purchase trip insurance for their program at a website such as http://www.travelguard.com. Baylor does not provide this service or endorse any particular providers.
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Participant Expectations
Standards of Conduct/Discipline Policy
Unless the Provost and Vice President for Academic Affairs provides written exceptions, University policies, including the Student Discipline Policy and Honor Code, and the standards of conduct applicable to faculty and staff, apply abroad.
Faculty and staff may not be disciplined for student misconduct, but are accountable for their own failure to abide by university policies or performance requirements.
A faculty or staff member who learns of student misconduct has both the responsibility and the authority to take appropriate remedial action.
The program director reserves the right to terminate a student’s participation in the program at any time if the student becomes a danger to himself/herself or others, becomes a risk for impeding the program, or repeatedly violates or disregards Baylor policy or the instructions of the Program Director. Such a student will not receive any refund for the costs associated with the program and must pay any fees associated with changing travel arrangements to return home
Guidelines for Participants
Participants can have a major impact on their own health and safety abroad through the decisions they make before and during the program and by their day-to-day choices and behaviors.
Participants should:
1. Read and carefully consider all materials issued or recommended by the sponsor that relate to safety, health, legal, environmental, political, cultural, and religious conditions in host countries.
2. Consider their personal health and safety needs when accepting a place in a program. 3. Make available to the sponsor accurate and complete physical and mental health
information and any other personal data that is necessary in planning for a safe and healthy study abroad experience.
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4. Assume responsibility for all the elements necessary for their personal preparation for the program and participate fully in orientations.
5. Obtain a cell phone for use during the program. 6. Obtain AHP insurance. 7. Inform parents, guardians, and any others who may need to know about their
participation in the study abroad program, provide them with emergency contact information, and keep them informed on an ongoing basis.
8. Understand and comply with the terms of participation and codes of conduct of the program, and obey host-country laws.
9. Be aware of local conditions when making daily choices and decisions. Promptly express any health or safety concerns to the program director or other appropriate individuals.
10. Behave in a manner that is respectful of the rights and well-being of others. 11. Accept the consequences of their own decisions and actions
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Risk Assessment and Crisis Response
High Risk Travel Policy
Any travel to an area deemed “High Risk”—in either the security or medical category—by International SOS, U.S. Department of State, or other comparable sources needs approval by the International Travel Committee, the Director of CIE, and the University President.
Risk Assessment
In the New Program Proposal, Release Form Request, and Final Itinerary Questionnaire, you will be asked to evaluate the medical and safety risks of your destination as well as provide information about the nearest embassy, medical facility, and consulate. These questions are meant to help you research and make appropriate decisions while planning and traveling. Take time to answer these questions and make a thorough review of the medical and safety situations of your destination for the well-being of all your participants.
The program director should also make himself/herself familiar with the Baylor
International Incident Plan and print a copy out for reference while traveling.
Before you depart, we recommend that you register your trip with ISOS.
Go to http://www.internationalsos.com:
Login in using member number 11ASGC000003 to access the member site.
When the member site opens, go to the lower right of the page.
Click on "Emergency Travel Record" and follow the directions to tell ISOS where you plan to travel.
ISOS will use this information if a regional or national emergency arises in the country or countries you are visiting.
ISOS recommends that travelers do the following:
Take a copy of all prescriptions with them.
Check availability of medicines in the host country.
Go to the International SOS website to prepare for the trip.
CIE also recommend that you register your trip with the Department of State at their website https://travelregistration.state.gov/ibrs/ui/.
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Crisis Response
The program director will be provided with the International Crisis Management Handbook that will help him/her respond to foreseeable emergency situations. It is imperative the program director is familiar with the emergency plans prior to trip departure. The following resources should be used in making such plans:
I. Host Country Resources: The program director should be familiar with resources in the host country to respond to medical, legal, or civil emergencies. This includes but is not limited to the nearest U.S. Embassy or Consulate. In addition to contacts developed by the program director, International SOS may provide information regarding available resources.
II. Worldwide Assistance
Medical Assistance: Please contact ISOS 24/7 at 1-215-942-8478. Be ready to provide your International SOS membership number: 11ASGC000003. Call ISOS before making appointments as they will be able to aid in that process.
Non-Medical Emergencies/Evacuations: the program director or designee should contact ISOS 24-Hour Assistance Center at 1-215-942-8478 in the event of a non-medical emergency. Be ready to provide your International SOS membership number: 11ASGC000003.
Additional Assistance Center and Clinic contact information can be found at the SOS website at http://www.internationalsos.com/world-network
ISOS offers the following services:
On-staff, multi-lingual physicians
Medically supervised evacuation or repatriation
Updates on significant civil events
Evacuation
Access to local attorneys
Access to translation services
Participants should be informed of the number to call in the event that the Program Director is not available or is otherwise unable to respond to an emergency. CIE will provide directors with a Baylor Emergency Action Card for each participant, which shall be carried on their persons at all times while overseas.
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Should a student require hospitalization, the Program Director is to stay with the student and temporarily suspend the group travel until arrangements can be made to have a parent/family member or another Baylor representative stay with the student. No student is to be left behind in a hospital without this arrangement being made.
In addition, always call Baylor Police Department at 254-710-2222. If a person on your trip has any illness or injury that requires use of AHP or ISOS, please immediately e-mail [email protected] to report the incident or illness and complete the Risk Management Incident Report Form at this link:
http://www.baylor.edu/risk_management/index.php?id=82246
Information Sources
U.S. State Department Consular Information Sheets (Website at: http://travel.state.gov/travel/cis_pa_tw/cis/cis_1765.html)
U.S. State Department Background Notes (Website at: http://www.state.gov/r/pa/ei/bgn/)
U.S. State Department Travel Warnings (Website at: http://travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html)
American Embassies (Website: http://usembassy.state.gov/)
Road Travel Report, if applicable. (Contact ASIRT. Website at: http://www.asirt.org/)
Center for Disease Control Information (Website at: http://www.cdc.gov/
