Student feedback of MCA COURSES - ECDIS Training Courses ... Feedback.pdf · IMO 6.09 (Theory) IMO 6.10 (Theory) Last independently audit: LRQA on 10th, January 2019 Concerns raised:

Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458

Student feedback of

Includes all data from all students and feedback reviewsfrom all students when the questions were applicable

January 2009 – January 2019

ECDIS 1.27

BTM (Bridge Team Management)

HELM (O) Operational

HELM (M) Management

IMO 6.09 (Theory)

IMO 6.10 (Theory)

Last independently audit: LRQA on 10th, January 2019Concerns raised: 0

MCA COURSESConducted at ECDIS Ltd

2019 Update

Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 067114582 3Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458

About ECDIS Ltd

ECDIS Ltd was established in 2008 by traditionally trained ‘paper’ seafarers. They had successfully made the ‘digital’ transition to ECDIS on various ships throughout their careers at sea. They produced the White Paper on ECDIS Type Specific in August 2008 and began a relationship with all the leading ECDIS manufacturers. In 2009 they developed the World’s first IMO 1.27 Generic Course to be complet-ed over the full 5 days including the additional modules on operating ECDIS without GPS. Their course was awarded approval by the MCA the same year, and from 2010 they developed a client base of over 200 international shipping companies providing their ECDIS training. In 2011 their Type Specific course was accredited by the Nautical Institute. In 2012 they produced ‘The ECDIS Manual’ published by Witherby Seamanship International. Since then they have developed several other publications including amends to several bridge procedures guides. In 2013 they started developing their course portfolio to range from BTM and HELM to Instructor Technique courses, as well as several other courses that are not delivered under the MCA. In 2014 they began an ongoing international program training Inspectors, and in 2017 they produced and distributed the course updates for the new PL 4.0 ECDIS software.

Their Headquarters is in Hampshire, UK. Their Website is www.eMaritimeGroup.com

eMaritime GroupAtlantic 3600 Building ParkwaySolent Business ParkWhiteleyFarehamUnited KingdomPO15 7AN

+44 (0)1489 559 [email protected]

About ECDIS Ltd

2019 Update

Student feedback ofMCA COURSESConducted at ECDIS Ltd

Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 067114584 Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458

2019 marks our ten year anniversary in delivering training courses to Seafarers every week. From our humble beginnings in 2009 we now deliver 36 different courses, of which 6 are under the authority of the Maritime Coast Guard Agency (MCA) of Great Britain. This document shows the seafarers feedback on those training courses, plus similar associated courses.

We operate an open reporting policy and take all feedback extremely seriously. It is the training and production departments vision to maintain excellent course standards giving seafarers what they need to improve safety. We maintain the record of only one isolated `be-low average` comment from one student, on one of the post course feedback questions, on one course in 2016. We are proud to hold the highest overall average of customer satisfaction averaging 86% to 98% perfection over all the courses, with not one complaint from any of the 7196 students to date. Our clients naturally want more of our training, and we are hoping to have more of our high quality courses approved and available to seafarers soon.

HELM (O) and HELM (M) courses receive by far the highest feedback from seafarers, Instructors and Assessors*. After the course, every student leaves understanding not only their limitations, but the potential limitations of others they work with and how to try and com-pensate for them. More importantly, they leave more positive about their career at sea. On a personal note, I would like to thank the visionary individuals within the UK who created this course requirement against the negative tidal wave who considered Human Element training to be too ‘holistic’, and held the opinion that seafarers would not enjoy or benefit from this training. I only hope this course requirement is one day replicated overseas. My international experience auditing hundreds of ships, and reviewing countless collisions and groundings, leads me to believe that many more could benefit greatly from the ‘human element’ courses.

Finally, our flagship courses are the IMO 6.09 (theory), and IMO 6.10 (theory). I am proud to state that we are now the preferred provider to train maritime instruction techniques for many organisations world wide. To train the trainers, under the authority of the MCA, gives us great pride. The excellent feedback we receive from University and College lecturers who attend our facility for these courses, suggests we are successfully delivering our small part in the wider campaign to improve safety at sea.

All our data complies fully with GDRP and is externally evaluated for accuracy and compliance with our quality management system.

Total number of Student certificates issued by ECDIS Ltd: 7196

Total Number Certificates issued under Maritime Coast Guard Agency (MCA): 2159

Total number complains to MCA: 0Total number complains to ECDIS Ltd: 0Total number of student feedback `below average`: 1

Total Number of certificates issued not under authority of MCA: 5037

Total number complains to any external authority: 0Total number complains to ECDIS Ltd: 0Total number of student feedback `below average`: 0

Above non-MCA approved certificates issued are for courses such as Type Specific training, Inspector Training, MPA approved training, On-line course training (ACAT) and on-board training.

5

ECDIS Generic - MCA Approved ...............................................................................................................................11ECDIS Type Specific ........................................................................................................................................................19

Bridge Team Management (BTM) - MCA Recognised .........................................................................................25Bridge Resource Management (BRM) .......................................................................................................................33

HELM Operational (O) - MCA Approved..................................................................................................................37HELM Management (M) - MCA Approved ..............................................................................................................43

6.09 Instructor Training Course (Theory) - MCA Approved ...............................................................................496.10 Train the Simulator Trainer & Assessor (Theory) - MCA Approved ........................................................55

Example Of Recent Feedback Form For HELM M ..................................................................................................49Example Of Recent Feedback Form For 6.10 ..........................................................................................................55Example Of Recent Feedback On Two Instructors.................................................................................................55

Contents

Headline Statistics updated from 01/01/2010 to 25/01/2019* Note - we apply the MCA policy of assigning an independent Assessor and Instructor for all courses, not just HELM.

Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458 Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458

Tel: +44 (0) 1489 559677www.eMaritimeGroup.com

[email protected]

eMaritime GroupAtlantic 3600 Building ParkwaySolent Business ParkWhiteleyFarehamUnited KingdomPO15 7AN

This document may not be reproduced in whole or in part without prior permission from eMaritime Group.

Mark BrosterFRIN, AFNI, FInstLM, FIMarEST, HCMM

Managing Director

4

Executive Summary


ECDIS Courses Bridge Courses

ECDIS 1.27 – MCA Approved

Number of students certificated to date: 1587Number of complaints raised Externally/Internally: 0/0Average Overall feedback (out of 5, 3=average): 4.9 Number of feedback àbove average`: 1586Number of feedbacks `below average`: 1

Below Average Feedback(s) corrective action log:

- Feedback Entry #79 (2016) Instructor given Low rating for: as an instructor, ability to engage and transfer knowledge. Corrective action: Overall Instructor received 1 below average feedback out of 89 courses. All others were above average as an instructor, with an overall ave age of 4.5/5. Logged in QMS as UNSAT01 in Corrective Action Log after review in 2016.

Type Specific

Number of students certificated to date: 1759Number of complaints raised Externally/Internally: 0/0Average Overall feedback (out of 5, 3=average): 4.7Number of feedback àbove average`: 1759Number of feedbacks `below average`: 0


- Zero entries

BTM – MCA Recognised(Bridge Team Management)



- Zero entries

BRM (Bridge Resource Management)

Number of students certificated to date: 117Number of complaints raised Externally/Internally: 0Average Overall feedback (out of 5, 3=average): 4.7Number of feedback àbove average`: 1586Number of feedbacks `below average`: 0


- Zero entries


HELM Courses Instructor Training Courses

HELM (O) Operational – MCA Approved

Number of students certificated to date: 92Number of complaints raised Externally/Internally: 0/0Average Overall feedback (out of 5, 3=average): 4.8- Number of feedback àbove average`: 92- Number of feedbacks `below average`: 0


- Zero entries

HELM (M) Management – MCA Approved



- Zero entries

IMO 6.09 (Theory) – MCA Approved



- Zero Entries

Any other `could improve` comments from feedback worthy of note:

- Entry #2163 (2018) Received unsatisfactory on: did subject matter meet expectations and how much more knowledgeable are you after this training. Overall Rating from student from course was Very High (5 out of 5). Corrective Action: After investigation of #2163 it appears that the student was already a very experienced instructor and perhaps felt that additional training was not needed. As overall feedback was Very High no Correction Action was deemed necessary for the feedback that the course did not meet their expectations.

IMO 6.10 (Theory) – MCA Approved



- Zero Entries

Any other `could improve` comments from feedback worthy of note:

- Entry #679 (2017) Comments made to 1 of the 20 questions raised; ‘Please Rate The Course Overall’: Average. Supplementary comments by student acquainted to an Overall 8.5/10. Corrective Action: After reviewing the entire feedback from student, we noted that the ‘average’ feedback was for 2 of the 20 elements, one comment of particular note: ‘more practical time in simulator required’. As the course is theory only, more practical cannot be added. The overall feed-back from the student was very positive and high. Therefore no further action was deemed to be required.


Electronic Chart Display Information Systems (ECDIS)

Training

ECDIS Generic(IMO Model 1.27)

eMG Training2013 - 2019


Course Duration 5 Days

Price £830 per person exclusive of VAT

Approvals

ECDIS Generic(IMO Model 1.27)

Course DescriptionThe course is based on the MNTB and IMO 1.27 Model Course and has been designed for officers in charge of a navigational watch, for experienced officers and other persons with navigational responsibilities.

The aims of the training are to equip the candidate with the fundamental knowledge and skills needed to keep a safe navigational watch using electronic chart display and information systems (ECDIS), interfaced with other onboard equipment to maintain safety of navigation.

Course ObjectivesThe ECDIS trainee should be able to:• Operate the ECDIS equipment, use the navigational

functions of ECDIS, select and assess all relevant information and take proper action in the case of a malfunction.

• State the potential errors of displayed data and the usual errors of interpretation.

• Explain why ECDIS should not be relied upon as the sole reliable aid to navigation.

On successful completion of the course, a candidate will have demonstrated the ability to:• Use the Electronic Chart Display Information System

(ECDIS) to maintain safety of navigation and explain the principles of operation of electronic chart systems.

• Use ECDIS as an integral part of effective bridge resource management, in open and confined waters, in planning and conducting a passage, in responding to navigational emergencies, and in maneuvering the ship and maintaining a safe navigational watch.

Course Content• Concept and Capability• Familiarisation• Principal Types of Electronic Chart• Legal Aspects

• ECDIS Data• Presentation of Data• Chart Updating• Route Planning• Route Monitoring• Fixing• Back-up Systems• Sensors• Errors and Alarms• Risk of Over Reliance on ECDIS• Voyage Data Recording

The course is split between presentations to build the foundation of knowledge and practical exercises on actual ECDIS equipment to cement understanding. We hold a wide range of different manufacturers’ equipment in our facility including JRC 9201 & 7201, Tokyo Keiki, Furuno FMD, Sperry Marine Vision Master FT, Transas Navi-Sailor 4000, JRC JAN 2000/701/901, OSI ECPINS, Kelvin Hughes Manta Digital, Kelvin Hughes Manta Digital Wide screen, PC Maritime Navmaster, Simrad.

Teaching MethodsThe course is evenly split between presentations to build the foundation of knowledge and practical exercises on actual ECDIS equipment to cement understanding.

AssessmentThere is no formal examination, but delegate’s performance and understanding will be continuously assessed throughout the course. This assessment will be in the way of various tests which are conducted throughout the week along with the Consolidation Test at the end of the week. We also include a practical assessment during the final route monitoring exercise.

ECDIS Generic | Course Content ECDIS Generic | Statistics

Above image of students conducting 1.27 exercises


ECDIS Generic | Demographic Statistics

‘I thought I knew a little bit about ECDIS before, but I didn’t realise how little until now. I have found the course invaluable to the way I need to do my job.’

Colin Shoolbraid, BP Shipping

‘The course was extremely enjoyable and very interesting and the delivery was just right. Everyone was so friendly and the course was conducted in a relaxed professional manner. Perfect’

Rupert Taylor, Portsmouth International Port

‘A very comprehensive delivery of the course material, thorough delivery, good pace with a lot of hands on experience’

Simon Toland, Chevron Shipping

‘All the staff and instructors were very friendly and the course matter well taught.’

Richard Kearns, Global Marine Systems Ltd

‘Great learning experience!’

Colin Hill, Swire

‘Achieved a good understanding and practical knowledge of the Transas system. Time and money well spent’

Robert Cooper, Severn Offshore Services

‘The course was totally relevant. My expectations were met far more than expected and I [now] feel much more knowledgeable.’

Mark Fifield North Star Shipping

‘ECDIS ltd have been very welcoming, engaging and very willing to help. The course was well presented and enjoyable. The opportunity to use different equipment and experience their differing styles of operation has been an eyeopener and invaluable. I would heartily recommend ECDIS Ltd’

Jae Jones, MAIB

‘Tiring and rewarding at the same time to gain the necessary experience. [I enjoyed] Putting it into practice, from setting up the routes to monitoring it.’

Robert Wilkinson, Serco Marine ltd

‘I have enjoyed the course very much, the equipment is first class and the instructors where approachable and friendly which always makes learning more pleasant. The last session in the simulator where we got to use the equipment and look out of the windows was very good’

William Taylor, DNV-GL

‘Excellent tuition with instructors whose knowledge base of their field of expertise is excellent. I would highly recommend the facility to other potential students. The staff are extremely approachable and nothing was too much trouble if asked’

Simon Jenkins, Njord Offshore

Statistics shown are based on student log data collected between January 2013 - December 2018 Statistics shown are based on student log data collected between January 2013 - December 2018

‘Long days, useful relevant information. Surroundings were very relaxing. [ECDIS Ltd is a] Good company and [gave me] useful updates’

Simon Love, Carnival UK

‘I have thoroughly enjoyed my Time here at ECDIS UK, a very informative course where I have gained valuable experience and knowledge which I can carry on to my next vessel and continue to improve safety at sea.’

Sean Chapman, Swire Pacific Offshore

‘[The] Course structure was well defined and covered all aspects that I required. Compliments.. For a very intense and informative course.’

Hugh Gates, Euroship Services Limited

Average

High

Verry High

What are the chances of you recommending ECDIS Ltd?


Course Rating SchemeIn all questions students were given an option of selection 1 – 5 stars. Our guide is as follows:

1 star – Unsatisfactory2 stars – Low 3 stars – Average4 stars – High5 stars – Very High

ECDIS Generic | Student Feedback

Recurring feedback;

- Best equipment I’ve seen anywhere. - Fantastic - Second to none

‘First class equipment I was able to try at least five different ECDIS systems.’ - William Taylor, DNV-GL

“How do you rate the equipment used for the course?”

“How well did the instructor know the subject matter?”

Recurring feedback;

- Very good - Well thought out - Helpful

‘All exercises were very relevant and built confidence in the equipment’ - Rupert Taylor, Portsmouth International Port

“How do you rate the exercises you were given?”

Recurring feedback;

- Absolute satisfaction - Exceeded expectations

‘Quite a complex subject with so many different suppliers of equipment, but the amount of different systems available to use in the training centre meant we were able to see different manufacturers equipment which will give us a good us basis to build on.’ - John Ceri

“To what degree did the subject matter meet your expectations?”

Recurring feedback;

- Very well - High level - Always available to help answer questions

‘He managed to take into account the different levels of knowledge of all students in the class’ - Christopher Bain, PG Tankers

“At what level was the instructor able to transfer their knowledge to you?”

Recurring feedback;

- 100% more confident - Much more knowledgeable - Happier to go back on onboard with ECDIS

‘Came on the course with very basic knowledge of ECDIS and next to 0 practical knowledge. I feel now very confident using and most of it’s features.’ - Jack Jones, Aviva

“How much more knowledgeable do you now feel on this subject?”

Recurring feedback;

- Excellent - Expert

‘Knows everything, can answer any questions regarding ECDIS’ - Gaie Didier Euronav Ship Management

‘All lecturers are clearly experts in their field..’ - Victor Rolfe, Global Marine Systems Ltd

Statistics shown are based on student log data collected between January 2013 - December 2018 Statistics shown are based on student log data collected between January 2013 - December 2018


Proportion of Female Seafarers:Global Estimate:

2%*

ECDIS Generic Course:

3.5%

*Data used from “Women in shipping: pushing for gender diversity” http://www.ship-technology.com/features/featurewomen-in-shipping-pushing-for-gender-diversity-5907538/

**Data used from “MANPOWER REPORT The global supply and demand for seafarers in 2015”

**

ECDIS Generic | Additional Statistics

Electronic Chart Display Information Systems (ECDIS)

Training

ECDIS Type Specific


21Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 0671145820

Course Duration 1 Day


Approvals

ECDIS Type Specific

Course Description

The course has been designed for candidates who have completed ECDIS generic training and now require equipment specific training. It has been designed for officers in charge of a navigational watch, for experienced officers and other persons with navigational responsibilities.

Teaching Methods

The course is split between presentations to familiarise the trainee with the menu structure and practical exercises on the actual ECDIS equipment to cement understanding. We hold a wide range of different manufacturer’s equipment in our facility including:

• Furuno FEA• Furuno FMD• Sperry Marine Vision Master FT• Transas Navi-Sailor 4000• JRC 901• JRC 9201• OSI ECPINS• Kelvin Hughes Manta Digital• Kelvin Hughes Manta Digital Widescreen• PC Maritime Navmaster• Simrad• Tokyo Keiki• Chartworld eGlobe 2• SAM Chartpilot 1100• SAM NACOS• Kongsberg

Class Limitations

Your training is important to us here at ECDIS Ltd and because of that we have ensured there are no minimum booking numbers for any of our type specific courses. All type specific training can be scheduled and conducted for one student. Classes are limited to 2 trainees per terminal. Maximum numbers do apply and vary across different manufacturers – please contact us for further details.

Trainers

All of our trainers are specialist navigators that are highly experienced in the practical use of ECDIS. Combined, our trainers have taught over 2000 mariners. Training is not limited to our facility. Onboard Training is also an option depending on the clients needs.

Prerequisites

Those attending the course should have conducted a generic 5 day IMO 1.27 ECDIS course. They should have experience in performing chartwork and should be able to practice all usual tasks concerning standard navigational procedures and equipment. They should know about the functions and limitations of other navigational equipment. ECDIS is not aiming to teach trainees to navigate using ECDIS. It is teaching them to use ECDIS in order to navigate safely. Therefore, we require the trainee to have the basic navigation knowledge and that they understand what a navigation watch entails. We at Ecdis Ltd are of the opinion that traditional navigation techniques are still relevant in a digital world and as such we will teach the use of existing navigation skills on an ECDIS system.

Type Specific | Course Content Type Specific | Statistics

To what degree did the Subject matter meet your expectations?

Unsatisfactory

Average

High

Varry High

How much more knowledgeable do you feel on this subject after participating in this training?

Low

Unsatisfactory

Average

High

Varry High

How do you rate the quality of the presentation and slides?

Unsatisfactory

Average

High

Varry High

How relevant and useful was the course and the skills taught/learnt to your work?

Unsatisfactory

Average

High

Varry High

How do you rate the equipment used for the course?

‘Not many... This is a good thing! It was great being able to work at your own pace through the workbook.’

Jack Kitching

‘As always at ECDIS Ltd, the course content and delivery was to an exceptionally high standard. It is this consistency which guarantees participants will have their expectations met on every occasion.’

Simon Bagshaw

‘From zero to feeling very happy with the knowledge gaines for the type specific ECDIS. The instructor was very well presented! Clear, friendly and very professional. Fantastic venue and equipment!’

Andrew Jackson

‘100% would recommend - having recently attended an alternative training establishment ECDIS UK is head and shoulders above any other establishments’

Christopher Dodds

19


Comments on “How prepared was the instructor?”

Recurring feedback ;

Good, clear presentations. Instructor able to answer any questions and very approachable.

Comments on “How well did the instructor know the subject matter?”

“The instructor was knowledgeable and answered all queries. Provided a friendly atmosphere---”

Danielle Hayes, BPMS

Comments on “At what level was the instructor able to transfer his/her knowledge to you?”


-Very patient and proficient

Excellent, Couldn’t be better

Comments on “How well did the instructor keep you engaged and the lesson interesting?”


-At all times

“It was easy to talk with instructor. I could rise my queries any time I needed to do this.”

Arkadiusz Wlodarczyk, BP


1 star – Unsatisfactory2 stars – Low 3 stars – Average4 stars – High5 stars – Very High “Learning new tricks with the system and shortcuts saving a lot of time. Very enjoyable course and

would recommend it to anyone working with the system. The course acted as a great refresher too!”- Sam Clifford

“Top of the range up to date equipment. Which (Unlike other training centers) actually works!”- Michael Smith

“Fully met my expectations, showed me how much I did not know and gave me the resources to contin-uously improve my system knowledge and proficiency. The instructors made the course content rele-vant and fully explained the practical application of the classroom work. I am already planning my next availability.”- Mariano Gargiulo

“Very good facilities and equipment. Knowledgeable and engaging course instructor. Enjoyed overall experience and training was beneficial.”- Joss Chambers

“Course was very well presented and the instructor very engaging with a through knowledge on the subject. Facilities are excellent and I look forward to returning.”- Daniel Smith

“Very impressive. The facilities were good, instructor was very professional, refreshments were provid-ed. The course was taken at a good pace that allowed learning to be very easy.”- Fraser Cowden

“A great course to polish up on my ECDIS skills as well as learning some new ones along the way, a very attentive and knowledgeable instructor.”- Gavin Hurst

“It was really useful for me to get some hands-on experience with ECDIS and helpful for me to have trained professionals to answer my questions rather than fumbling through myself on computer based training. The instructors were very knowledgeable and delivered the information in an interesting manner.- Zoe Witcombe

Type Specific | Student feedback

25Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 0671145824

Maritime Bridge Training Courses

Bridge Team Management (BTM)


25


Bridge Team Management | Course Content


Price £1,085 per person exclusive of VAT

Approvals

Bridge Team Management (BTM)

Course DescriptionThe course consists of lectures, discussions (both instructor and student-led), simulator scenarios and team building exercises designed to promote, practice and reinforce safe navigational watch-keeping practices through the application of effective bridge teamwork, bridge resource management principles and the use of leadership and managerial skills for the safety of life and property at sea and the prevention of pollution to the marine environment.

Course ObjectivesThe intent of the course is to ensure trainees gain experience in handling ships under various conditions and will make a more effective contribution to the bridge team during ship maneuvering and emergency situations. In particular, trainees should be:

• Aware of the need for and be able to prepare a detailed voyage plan from berth to berth.

• Able to make best use of all relevant information and resources when executing and monitoring a planned passage including the use of ships maneuvering data to carry out standard manoeuvres and assessment of the effects of wind and tidal forces that may be encountered and the application of effective countermeasures. Able to communicate effectively with other members of a bridge team.

• Aware of the necessity of carrying out a risk assessment for each stage of the voyage, with particular regard to passages in confined waters.

• Able to implement effective appropriate crisis management procedures and initiate appropriate responses to emergencies.

• Able to organise and conduct a bridge team effectively, with particular regard to the importance of briefing

and de-briefing and factors such as attitude, cultural differences, workload and stress, human factors in error chains, decision making and challenge and response.

Course Content• Watch-keeping Principles• Simulator Introduction• Bridge Team Control and Communication• Human Factors• Crisis Management• Case Studies• Team Work• Voyage Planning• Working with a Pilot• Search and Rescue• In addition to the above topics there will also be

multiple simulator scenarios to consolidate the lessons and exercise students’ ability to put the classroom theory into practice.

Teaching Methods:All of our trainers are experienced mariners that are highly experienced in the practical use of leadership, management and ECDIS having pushed themselves to their limits at sea. Our Instructors will be drawing on experiences gained at sea to highlight important factors and to demonstrate effective processes in the classroom, then allowing for the processes to be developed in the Simulator. Candidates will at times be put under pressure within the controlled environment to utilise their newly developed skills.

Bridge Team Management | Nationalities

Above image of full mission bridge simulator used for BTM courses


Bridge Team Management | Statistics

‘ Excellent facilities and tutoring. Would definitely recommend to company and colleagues to attend courses here.’ - Ben Wilkinson, PG Tankers

‘ Excellent atmosphere, facilities and people here at ECDIS ltd. I had 4 weeks here on different courses and throughly enjoyed each week. Will be coming back for other courses in the near future. Wishing ECDIS ltd all the very best for the future’- Jerry Cyriac, Adnatco Shipping Ltd

‘The best part of the course [are] the high standards that ECDIS ltd and Mark set and achieve in everything they do!’ - Thomas Booth, Crystal Cruises

Statistics shown are based on student log data collected between January 2013 - December 2018

‘ Overall the week has been really good. Made to feel at home straight away by all lecturers. Course itself was very helpful and have come away with a lot more knowledge. Would definitely recommend ECDIS to others.’ - Philip Chalmers, Eastern Pacific Shipping

‘It’s a great centre, great lecturer and I’ve learnt a lot of useful things related to my career’- Fahad Aldousai,Kuwait Oil Tanker Company

‘Well spent time that increased my knowledge of the training structure.’

- Sasa Fantin, Disney Cruise Line

‘Course was relevant and comprehensive with relation to modern navigation. Hope to see this style of training taken on by marine schools in the future.’

- Joel Robinson, Maersk

‘Good divide between theory and sim exercises. Particularly enjoyed teamwork and culture lessons’

Charlotte Ayles, Anglo Eastern Crew Management

‘My time here has been a pleasure - learning is so easy in the friendly environment’- I. Smith

‘ Great venue and I was well looked after, thanks!’ - Hnerik Kronhamn

‘ Good coaching and challenging/thought provoking exercises difficult to reproduce on board.’- Alan Newman


‘ Great lectures, great equipment and really good use of simulation something that I would recommend to anyone working on any type of vessel’

- Mark Rowland, BPMS

‘I have gained much and am able to comprehend the concept of HELM as regards my profession’

- Irene Victor, Kenya Maritime Authority

‘Time spent in very constructive way. Course well organized, fantastic instructors.’- Roberto Durante, ADNATCO/NGSCO

‘Excellent course with good facilities and very experienced instructors. The course matter was extremely informative. Thank you’

- Alec Ambur, J.H Whitaker Tankers Ltd


Bridge Team Management | Student Feedback



Recurring feedback;

- Absolutely essential

- Very good

‘BTM should also have a refreshers course at regular interval to help the OOW to keep the standard ‘ - Jerry Cyriac, Adnatco Shipping Ltd

“ How relevant and useful was the course and the skills learned to your work? ”

Recurring feedback;

- Better than expected

- Expectations were exceeded

‘Brilliant, enjoyable and informative’ - Thomas Booth, Crystal Cruises

“ To what degree did the subject matter meet your expectations? ”

Recurring feedback;

- Very

‘Gave me hands on experience in leading a team and also seeing this from other aspects’ - William Fletcher

‘Training tested a wide range of skills and helped to reflect on own limitations. - Joel Robinson, Maersk


Statistics shown are based on student feedback collected between April 2015- December 2018

Recurring feedback;

- Very good

- Impressive

‘Good range of ECDIS on the simulator to suit most peoples preferences.’ - Reece Holland, Maersk Tankers

“ How do you rate the equipment used for the course? ”

Recurring feedback;

- Excellent

- Very knowledgeable

- Experienced

‘Very enthusiastic and experienced instructor’ - Edward Scott, Pritchard Gordon Tankers

“ How well did the instructor know the subject matter? ”

Recurring feedback;

- Very good

‘Best short course I’ve ever done.’ - Robert Bellis, Conway Merchant Navy Trust

‘Could not be better. Actually enjoyed the course as opposed to getting through it asap’ - Michael Smith, Northern Lighthouse Board

“ Please rate the course overall ”

Statistics shown are based on student feedback collected between April 2015 - December 2018


“The course has been very effective in progressively identifying potential issues and providing solutions and skills for improving BTM/BRM practices in future.”

- Douglas Chalmers

”A thorough and professional course, suitable for all levels within the marine industry. Superb equipment and specific training combined with knowledgeable staff and instructors.”

- Liam McCarthy

“Wonderful and very useful course. I am very happy and lucky to be here. Mark and his staff where very helpful and friendly. I have learned a lot and enjoyed the course. Thanks very much!

- Mohammed Almubarak

“Extremely worthwhile and beneficial. I would definitely recommend the course to colleagues. It was great being in commend during the simulation exercises. Overall it has been a very pleasant and enjoyable experience. I have definitely benefited from this course.”

- Colin Jappy

In all questions students were given an option of selection 1 – 5 stars. Our guide is;

1 star – Unsatisfactory

2 stars – Low

3 stars – Average

4 stars – High

5 stars – Very High

Bridge Team Management | Student Feedback

Maritime Bridge Training Courses

Bridge Resource Management (BRM)



Bridge Resource Management | Course Content



Approvals

Bridge ResourceManagement (BRM)

Course Description

The Bridge Resource Management course introduces the concept of a navigation team to ship masters and watch officers and frames their decision making process toward establishing watch conditions during the course of the voyage. Bridge Resource Management techniques will emphasise decision making based upon conditions related to workload and potential threat to the vessel. The intent of the course is to define the individual task and responsibilities of the various team members while developing a situational awareness to prevent individual errors. Our trainees can expect a high proportion of simulator time, interspersed with lectures on human factors and decision making.

Course Aim

Gain experience in handling ships under various conditions and be able to make a more effective contribution to the bridge team during ship maneuvering in normal and emergency conditions.

Course Topics

• Human factors• Terminology• Stress and fatigue• Leadership• Communications• Cultural and situational awareness• Work load• Team work

Teaching Methods

All our trainers are experienced navigators and will be drawing on experiences gained at sea to highlight important factors and to demonstrate effective processes in the classroom, then allowing for the processes to be developed in the Simulator. Candidates will be at times put under pressure within the controlled environment to utilise their newly developed skills, and will cover many aspects of resource management such as;

• Sensation, perception and cognition • Human factors• Stress, fatigue and sleep• Communication, Assertiveness, Leadership• Decision making and problem solving• Briefing and Debriefing• Resource Management Planning

Prerequisites

To have watch keeping experience and to have a certificate of Competency, Newly qualified OOW welcome.

Comments on “How prepared was the instructor?”

Recurring Feedback;

-Very prepared

‘[The instructor] was excellent. He has a good manner for relating ideas to the student.’

- Richard Reville, Windstar Cruises

Comments on “How well did the instructor know the subject matter?”

Recurring Feedback;

-Extremely well

-Without fault.

Comments on “At what level was the instructor able to transfer his/her knowledge to you?”

Recurring Feedback;

-At the highest level

-From a very professional level. I have certainly gained an better insight to understand my officers psychological make-up!!

Comments on “How well did the instructor keep you engaged and the lesson interesting?”

-Very engaging and the practical runs ensured that interest levels were maintained.



Bridge Resource Management | Statistics


“Really enjoyed my three days here, and would recommend to colleagues to come here and try it our. Everyone has been very helpful - thank you. The training centre is a very relaxed place to learn. Thank you all for your help and patience.”

- Darren Peterson

“The course outcomes and leaning objectives have obviously been given great consideration. The presentation and content of the course are excellent. Real life scenarios ran, with feedback provided as to own performance, as well as what occurred in the real incidence”

- Lee Johnson

”Enjoyable and well worth attending. Looking forward to coming back when I am require to complete my next course.”

- David James Podger

”Highly enjoyable and valuable course. Gave me a lot a lot of insight into the personalities in a bridge team. Both Mark and Robyn, were knowledgeable and highly engaging. Excellent!”

- Mark Porteous



How relevant and usefull was the course?

Average

High

Varry High

How much more knowlesgeable do you feel?

Average

High

Varry High

How do you rate the equipment used for the course?

Average

High

Varry High

How do you rate the exercises you were given?

Average

High

Varry High

Bridge Resource Management | Statistics

Human Element Leadership & Management

(HELM) Courses

HELM (O) Operational



HELM (O) Operational | Course Content



Approvals

HELM Operational

Course Description

Our HELM (O) Operational training course is approved by the UK Maritime & Coastguard Agency (MCA) and has been designed for candidates seeking certification under:

STCW Regulation II/1 – officers in charge of a navigational watch on seagoing ships of 500 GT or more (ie. OOW)STCW Regulation III/1 – officers in charge of an engineering watch in a manned engine-room or as designated duty engineers in a periodically unmanned engine- roomSTCW Regulation III/6 – electro-technical officers.Based on the MNTB’s criteria for Human Element Leadership and Management (HELM) Operational and Management Levels First Edition Sept 2012, the candidates will learn how to control the operation of the ship and care for persons on board at the operational level.

Assessment

Candidates will be assessed throughout the course as well as examined on the final day to ensure that they meet the competency required for the level of training received.

Prerequisites

Learners following an MNTB/MCA approved programme are eligible to undertake this course after their first seagoing phase. Learners following the experienced seafarer route to MCA certification shall meet the minimum seagoing service requirements for the issue of a first CoC.

Teaching Methods

The HELM (O) Operational course will entail components made up of case studies, role play, scenarios, simulation and team exercises. The learning objectives included within the course are as follows:

• Identify good practice in shipboard human resource management.

• Identify the importance of the ‘human element’ in shipboard operations

• Apply the underpinning knowledge of related international maritime conventions and recommendations, national regulations, and codes of practice and guidelines covered in other mandatory units when controlling the operation of the ship and care for persons on board at the operational level.

• Apply the elements of task and workload management, including planning, co-ordination, allocation and prioritisation of human and physical resources when controlling the operation of the ship and care for persons on board.

• Apply effective resource management techniques.

• Apply the principles and practice of decision-making.

• Manage fatigue and stress.

• Contribute to shipboard training, learning, assessing and developing human management

‘Very satisfied. Positive experience. Would high-ly recommend for all courses offered.’

- Jacob Hall, Sprint Marine Services Ltd

‘Great time on the HELM course very informative in all areas of onboard ships procedures as well as general interpersonal relationships. Recommend this course for anyone in a leadership role or aspiring to move into one.’

- Rudi van Velzen, SY Seahawk

‘The instructor was professional and his experience added value, he got the best out of the class mem-bers’ - Gary Rawlings, Fowey Harbour Commissions

‘I’ve been skeptical about the course before joining. However I changed my attitude from being skeptical to intrigued and extremely interested by the end of the course.Thank you all for nice and friendly atmosphere.’

- Aleksejs Nagornovs, SBM Offshore

‘The quality of instruction and resources brought the often dry subject of management training to life.’- Freddie Cleary

HELM (O) Operational | Demographics


HEL

M O

- O

vera

ll N

umbe

r of

Stu

dent

s

‘Great Course! Thought it was going to be boring but Joe kept it interesting!’

- Paul Johnson, Global

‘The helm course gave me great insight and handful skills to use when delegating and working within the marine industry’

- Jack Climas

‘I have learnt a lot about HELM and hope to bring all i have learned into my working life.’

- Andrew Goddard-crawley, Williams Shipping

‘Fantastic facilities, teaching ethos offering very knowledgeable instructors in a very friendly and welcoming environment’

- Marti Morris, Princess AVK

HELM (O) Operational | StatisticsHELM (O) Operational | Nationalities HELM (O) Operational | Statistics



Recurring feedback;

- Very good

- Very relevant and useful

‘I’m already putting into practice in my head on how I will be using the elements learned‘ - Geraldine O’Sullivan National Oceonography Centre

“ How relevant and useful was the course and the skills learnt to your work? ”

Recurring feedback;

- Far and beyond - More interesting than I was expecting

‘Was a lot more interesting than i thought it was going to be but was open minded‘ - Darren Haxell, Cwind


Recurring feedback;

- Excellent - Very well prepared

‘I feel the level of instruction to be of the highest standards. Many agreed an enjoyable experience.‘ - James Robertson, MY TURQUOISE

“ How prepared was the instructor? ”



Student Feedback

Recurring feedback;

- Educational and funny

- Very engaging

- Excellent presentation

“ How do you rate the quality of the presentation and slides? ”

Recurring feedback;

- Good fun and engaging

- Very interesting

‘Engaging and thought provoking‘ - Jacob Hall, Sprint Marine Services Ltd

“ How do you rate the exercises you were given? ”

Recurring feedback;

‘Will definitely be recommending you to as many people I can ‘ - Rudi van Velzen, SY Seahawk

‘The school was very impressive facility and staff wise ‘ - Joe Papasodaro, SY Dahlak

‘Will certainly recommend ECDIS Ltd to KMA for future training ‘ - Oliver Maina, Kenya Maritime Authority

“ Please rate ECDIS Ltd and our service overall ”


HELM (O) Operational | Statistics

Human Element Leadership & Management

(HELM) Courses

HELM (M) Management





Approvals

HELM Management

Course Description

HELM (M) Management course is approved by the UK Maritime & Coastguard Agency (MCA) and is also required by the MCA for those who are applying for new CoC at management level. The MCA state that you must include a certificate of completion of an approved HELM (M) management level training course with any application received by the MCA after 31st August 2013 for the following CoC’s:

• Master and Chief Officer, Reg. II/2 (unrestricted)• Chief and Second Engineer Reg. III/2 (unrestricted)• Chief and Second Engineer Reg. III/3 (unrestricted);• Master and Chief Officer (Yacht < 3000 GT) (Article IX /

Reg. II/2)• Yacht Engineer Y2 and Y1 (<9000 kW) (Article IX / Reg.

III/2)• Master and Chief Officer, Reg. II/2 (limited to Standby,

Seismic Survey and Oceanographic Research Vessels)• Chief Engineer Reg. III/2 (limited to Standby, Seismic

Survey and Oceanographic Research Vessels)

Our MCA Approved course is based on the MNTB’s criteria for HELM Operational and Management Levels First Edition Sept 2012. The candidates will learn how to use managerial skills to control the operation of the ship and care for persons on board at the management level.

Teaching Methods

The HELM (M) Management training course will entail components made up of case studies, role play, scenarios, simulation and team exercises.

Assessment

Candidates will be assessed throughout the course as well as assessed on the final day to ensure they meet the competency required for the level of training received.

Prerequisites

Candidates shall hold a deck or engineering certificate of competency at the operational level and meet the minimum seagoing service requirements for the issue of a management level CoC.

Class Limitations

The class size is limited to twelve people due to our opinion that training is optimised when there are twelve people or less in the class, per instructor.

ECDIS Ltd Instructors

Instructors and assessors are required to be qualified inaccordance with the requirements of Regulation I/6 STCW. All of our trainers are mariners and highly experienced in the practical use of leadership and management, having pushed themselves to their personal limits at sea.

HELM (M) Operational | Course Content HELM (M) Management | Demographics

‘A very well structured course, highlighting many factors that can be and will be addressed in my industry. Thank you.’

- Martin Jepp

‘Very informative course and I can see lots of use for it in the future. Would recommend all office staff to do it as well’

Callum Ellis, Swire

‘Second visit to ECDIS Ltd for different courses again brilliant instructors with excellent knowledge and a great environment to learn in.’

- Rhys Cleary, V Ships


‘A school that puts others to shame.. Excellent on every level!’

Jason Bryan

‘After hearing others opinions of the HELM course which has been delivered worldwide, I did initially have reservations as to how relevant and or interesting the course would be, but these have been proved wrong. The course was delivered fantastically and Joe should be commended for his excellent delivery skills and the techniques. Thank you’

Alastair Murdoch, Red Funnel


‘ Very high standard of instruction. Well put together course with interesting case studies’

- Nick Lisoire, Condor Ferries

‘Very nice,professional and interesting(most courses are boring at other places) Nice to see ECDIS making it more interesting. THANKS’

Suresh Prakash Pandey, Campbell Shipping Pvt Ltd

‘Very professional in all aspects; from training, to teaching, hospitality and knowledgability of all staff at the venue. I would recommend ECDIS Ltd in the future’

Simon Richards, Global Marine Systems Ltd


British75.6%

‘Before coming to ECDIS Ltd I didn’t [know what] environment, knowledge and facilities [I was] going to get. [But] Its awesome’

- Rahul Chauhan, NYK Ship Mgmt

‘Very impressed with the trainers knowledge, expertise and patience. Feel that I have benefited from this course.’

- Michael Ringwood, SSTG

‘Very pleased with the course and ECDIS Ltd, such a relief to find modern, forward, fresh thinking when it comes to training courses in this industry. Will definitely recommend.’- Alex Wroe, P&O ferries

HELM (M) Management - Nationalities HELM (M) Management | Statistics



Recurring feedback;

- Exceeded expectations

- Highly

‘It in many ways exceeded my expectations in so much that it made a potentially tedious subject stimulating & interesting‘ - Andrew Priscott


Recurring feedback;

- Excellent

- Very good

‘The presentation and slides were the best part of the course, obviously a lot of thought had gone into it.‘ - David Shave

“ How do you rate the quality of the presentation and slides? ”

Recurring feedback;

- Excellent

- Fantastic

- Very good

- Very well prepared

“ How prepared was the instructor? ”



Recurring feedback;

- Very well

- Knew his subject inside out

‘Years of experience and passion were evident‘ - Jason Walker

“ How well did the instructor know the subject matter? ”

Recurring feedback;

‘He kept all of us involved in the class and asking us question.‘ - Edward Collinge

‘Joe has done an incredible job in moulding my thought process and i cannot applaud him enough for his efforts. His method of imparting knowledge and experience are great.‘ - Faraaz Fadra, Anglo Eastern

“ How well did the instructor keep you engaged and the lesson interesting? ”

Recurring feedback;

- Excellent - Fantastic

‘Incredible training center, friendly and accommodating staff. THANK YOU‘ - Anthony Van, Blommestein

‘Service offered is professional and of the highest quality.‘ - Jai Katkoria, Gardline Marine Sciences

“ Please rate ECDIS Ltd and our service overall”


HELM (M) Management - Statistics

Training Course For Instructors 6.09 (Theory)

IMO 6.09 Instructor Training Course (Theory) MCA Approved



6.09 Instructor Training | Course Content



Approvals

Training Course For Instructors 6.09 (Theory)

Course DescriptionThis training is intended to meet the requirements set out in the IMO Model course 6.09, Training Course For Instructors. (Theory)

Course ObjectivesThe object of this course is to provide the knowledge and skills for trainees to administer, supervise and monitor training and assessment of seafarer competence in accordance with the provisions of section A-1/6 of the STCW.

Trainees will gain an understanding of preparation of effective teaching and instruction, selection of appropriate methods of instruction and teaching materials and the evaluation of the teaching and learning process.

Course Content• Training Course for Instructors Introduction• The Role of the Instructor and Teaching Methods• Basic Communication Skills• Effective use of Teaching Aids• A Systems Approach to Training

• Designing Effective Lessons• Classroom Assessment Techniques• The Classroom Environment• Co-Teaching Approaches• Aligning Learning Outcomes, Learning Activities and

Practical Assessment• Effective Feedback• Training Evaluation• Quality Assurance in Training Management

PrerequisitesThe Training Course For Instructors programme is open to all deck and engineer officers who are qualified in the technical aspects for which training is to be conducted.

Validity of CertificateTrainees, who have successfully completed the IMO model course 6.09, will be issued with a Training Course For Instructors certificate.

6.09 Instructor Training | Demographics

‘Enjoyable course with knowledgeable instructor which has given me new a skills to use in my career.’

Charles Cunningham, Salen Ship Management

‘Well spent time that increased my knowledge of the training structure.’

Sasa Fantin,

Disney Cruise Line

‘Fantastic team, made to feel welcome at all times. Excellent training facility. Keep up the good work.’

Steve Lamph, Carnival UK

‘I really enjoyed the course and the material. I am pleased to have the opportunity to come and learn in this environment. I can really use what I have learned and apply it.’

Jennifer Norwood Maine Maritime Academy

‘Very good course for nautical teachers’

Maria Folkesson, University of Tromso

‘The best course of the Team spirit, learning process, open floor’

Hugo Cerqueira, Saga



‘In addition to the lessons, I found it beneficial in learning to work as a team and the good practice of this subject matter’

Vitaliy Sheluvchenko, V-Ships

‘Very nice and enjoyable time.’

Magne-Petter Sollid, University of Tromso

‘It expanded my view on the process of training and elements that can be incorporated in our shipboard training to make it more efficient and interesting’

Sasa Fantin, Disney Cruise Line Ltd

‘Friendly and warm’

Hugo Cerqueira, Saga


6.09 Instructor Training | Nationalities


‘The course exceeded expectations and taught some new skills.’ - Charles Cunningham, Salen Ship Management

‘It is a really great course. Would be useful for a lot of instructors teaching in the marine industry.’ - Jennifer Norwood, Maine Maritime Academy

Recurring Feedback;

-Excellent and appropriate.

- Provided me with some great examples I can use in my own lessons.

- Great presentation and slides

“Excellent - modern, up to date and relevant” Richard Thomas, Port of London Authority


-The equipment was very effective and useful.

- Like on ship

- Good quality



6.09 Instructor Training | Statistics

Statistics shown are based on student feedback collected between January 2015 - December 2018

“Please rate the course overall”

“How do you rate the quality of the presentation and slides?”


Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 0671145854

Recurring feedback;

- Brilliant, Exceptional

‘Really good instructor who knew what he was doing’ -Maria Folkesson, University of Tromso

‘I like The instructors ‘RN’ style very much, Joe is a really good instructor who knew what he was doing while being very professional and prepared.’ - Philippa Hilditch

Recurring Feedback;

- Learned a lot of things that I will use. - I liked the structure - I didn’t realise how much I didn’t know before, I feel knowledge is more than competent now.

‘ I feel more comfortable with the reinforcement of this course for developing and instructing lessons.’ Jennifer Norwood, Maine Maritime Academy

Reccuring Feedback;

-We had some very useful discussions.

He was very good and able to articulate all the knowledge and also share from his own experience.

Statistics shown are based on student feedback collected between January 2015 - December 2018

“How prepared was the instructor?”

“At what level was the instructor able to transfer his/her knowledge to you?”


6.09 Instructor Training | Statistics

55Copyright © 2019, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458

6.10 Train The Simulator Trainer & Assessor Course (Theory) - MCA

Approved

Train the SimulatorTrainer & Assessor 6.10

(Theory)



6.10 Simulator Training Course | Course Content



Approvals

Train the SimulatorTrainer & Assessor 6.10

Course Description

The Train The Simulator Trainer And Assessor based on the IMO Model course 6.10, is largely practical and experiential in nature and each course participant will have adequate hands on training on the simulator. This course is intended to provide a conceptual understanding of the importance of maritime education and simulator training with a view of the human element in shipping and the special working environment on board a ship. In addition trainees will understand the psychology of learning in a simulator, in order to design and conduct simulator based training programs, including exercises and detailed briefing and debriefing.

Course Content

• Introduction• Basic Simulator Design and Types of Simulators• The Scope of Simulation Training• The Simulator Instructor• Conceptualising a Simulator Training Programme• Effective Interpersonal and Communication Skills• Conducting a Simulation Exercise• Assessment

Prerequisites

Trainees wishing to participant t in this course must ideally have a seafaring background as the course will require trainees to draw on their experience in training, although those who are about to enter the profession would also be suitable. It is recommended that the trainee has initially completed the IMO Model Course 6.09 – training course for instructors before commencing on Train The Simulator Trainer And Assessor Course.

Validity of Certificate

Trainees, who have successfully completed the IMO model course 6.10, will be issued with a Train The Simulator Trainer And Assessor Course certificate.

6.10 Simulator Training Course | Demographics

‘The course [has changed] my attitude to [the] teaching/learning process. Now I know the way which I should follow in order to achieve higher level of teaching.’

Andrzej Bak, Maritime University of Szczecin

‘I think this will be very helpful in building my courses for the simulator use and providing quality instruction to the students. It really opened my eyes to the work that goes into a course of this magnitude.’

Jennifer Norwood, Maine Maritime Academy

‘Very well professional trainers and lecturers, High level of knowledge transferred to students. Very good equipment (simulators, visual aids, etc)’

George Martinas, CERONAV

‘Very enjoyable. I was completely out of my comfort zone and somewhat anxious on arrival. However, I soon felt relaxed enough to enjoy what was an intense, but enjoyable five days of learning. All kudos to the staff and particularly Mr Sloly for a week that I will never forget’

Richard Thomas, Port of London Authority

Statistics shown are based on student log data collected between February 2015 - December 2018

6.10 Course - Student Gender - Overall

6.10 Course - Student Ranks


‘The course level was kept equally high during practical exercises and theory based lessons. The time spent here was not wasted - for sure. I gained more student centered attitude.’

Pawel Zalewski, Maritime University of Szczecin

‘Once again the training has been excellent and I understand the time restraints imposed on the course.’

Philip Cunningham, Port of London Authority

‘It was a time which build up my confidence, my sense of knowledge. Being here provoked me also to pay more attention and self study.’

Barbara Kwiecinska Maritime University, Szczecin

Statistics shown are based on student log data collected between February 2015 - December 2018

6.10 Course - Student Ages - Oldest vs Youngest

6.10 Simulator Training Course | Nationalities 6.10 Simulator Training Course | Statistics



“How prepared was the instructor?”

Recurring Feedback;

- Perfect - Excellent - Knowledgeable

‘Deep understanding of problems’

- Maciek Gucma, Maritime University Szczecin

“How well did the instructor know the subject matter?”

Recurring Feedback;

- Very good - At all levels - He was excellent

‘Joe articulated his knowledge and the subject really well.’

- Jennifer Norwood, Maine Maritime Academy

“At what level was the instructor able to transfer his/her knowledge to you?”

Recurring Feedback;

- Exceptional - Excellent - Brilliant

‘Always prepared and one step ahead of the game’

- Richard Thomas, Port of London Authority


Recurring feedback;

- 100% more confident - Helpful - Very good

‘A lot of helpful knowledge received that will improve my teaching’

- Aljosa Gajacki, Solstad

Recurring feedback;

- Excellent - Staff very helpful at assisting with equipment - Very good

‘Excellent - modern, up to date and relevant’

- Richard Thomas, Port of London Authority

“How relevant and useful was the course and the skills learnt to your work?”



Recurring feedback;

- Excellent - Very impressed - Very helpful

‘I think this will be very helpful in building my courses for the simulator use and providing quality instruction to the students.’

- Jennifer Norwood, Maine Maritime Academy

Statistics shown are based on student feedback collected between February 2015 - December 2018

6.10 Simulator Training Course | Statistics 6.10 Simulator Training Course | Student Feedback

I like the place,The best part of the course was the lectures and the simulator exercises with feedback.

Maria FolkessonUniversity of Norway

Comments on “To what degree did the sub-ject matter meet your expectations?”Subjects clearly defined and thoroughly followed up during the course

Magne-Petter SollidUniversity of Tromso

The best part of the course was...As a Norwegian i was worried before the course started that i would miss some parts because of the English language, but the instructor was very professional and prepared to teach people who speak another language

Finn Harald HansenUIT

A well run course by competent and knowledge-able staff.

Simon LileyPort of London Authority

It was very busy and good time for my skills im-provement. The trainee environment is perfect.

Wieslaw JuszkiewiczMaritime University of Szczecin

Very Good. I would recommend that ECDIS Ltd provide technical training for our electronic tech-nicians on the installation and maintenance of the equipment at the maritime academy, Nigeria.

Ebenezer AkhidenoMaritime Academy of Nigeria


Course Feedback: Entry #2387

Student Name:Thomas Loasby

Student Company/Ship (if applicable):M/Y Elysian

Course Attended:HELM M Management

Instructor:Robyn Harrigan

Date of Course:25/02/2019

Location of Training:UK

Are you happy with us using your comments as testimonials both on our website and in printed form?Yes

How would you rate the initial booking and joining instructions?Very High

How would you rate the local amenities, surroundings and services?Very High

Please rate how you have been looked after and the complimentary refreshments provided:Very High

How relevant and useful was the course and the skills taught/learnt to your work?Very High

To what degree did the subject matter meet your expectations?Very High

How much more knowledgeable do you feel on this subject after participating in this training?Very High How do you rate the quality of the course handouts?Very High

How do you rate the quality of the presentation and slides?Very High

How do you rate the equipment used for the course?Very High

How do you rate the exercises you were given?Very High

How prepared was the instructor?Very High

How well did the instructor know the subject matter?Very High

Comments on “How well did the instructor know the subject matter?”Very knowledgeable

At what level was the instructor able to transfer his/her knowledge to you?Very High

How well did the instructor keep you engaged and the lesson interesting?Very High

Please rate the course overall:Very High

Comments on “Please rate the course overall”:The course was very well structured with knowledgeable staff, who operate in a friendly informal manner. I would certainly recommend the facility to others

Please rate ECDIS Ltd and our service overall:Very High

What are the chances of you recommending ECDIS Ltd?Very High

What are the chances of you returning to us over another training facility?Very High

Testimonial:After completing the operational course at another establishment, I was dreading the management course, but I had nothing to fear. The course was well structured, informative and the instructor engaging.

How did you hear about us?Google

Example Of Recent Feedback Form For HELM M


Course Feedback: Entry # 2386

Student Name:Meng Keong Neo

Student Company/Ship (if applicable):Navy

Course Attended:6.10 Train the Simulator Trainer & Assessor Course

Instructor:Neil Savage

Date of Course:25/02/2019

Location of Training:UK

Are you happy with us using your comments as testimonials both on our website and in printed form?Yes

How would you rate the initial booking and joining instructions?Very High

Comments on “How would you rate the initial booking and joining instructions?”Fast and easy to receive details of the course with immediate response.

How would you rate the local amenities, surroundings and services?Very High

Please rate how you have been looked after and the complimentary refreshments provided:Very High

How relevant and useful was the course and the skills taught/learnt to your work?Very High

Comments on “How relevant and usable was the course and the skills taught/learnt to your work?”The course provided a good insight on how important that a well simulation plan can provide close to the real environment to allow the trainee to practice and experience without going to the sea. With this knowledge, it could be applied not only in a bridge environment but also other trainer systems.

To what degree did the subject matter meet your expectations?Very High

How much more knowledgeable do you feel on this subject after participating in this training?Very High

How do you rate the quality of the course handouts?High

Comments on “How do you rate the quality of the course handouts?”Can be better and more structured

How do you rate the quality of the presentation and slides?High

Comments on “How do you rate the quality of the presentation and slides?”Easy to understand and digest. Probably need to reduce the nos of slides where some are repeated.

How do you rate the equipment used for the course?Very High

Comments on “How do you rate the equipment used for the course?”A simulator to test out the plan.

How do you rate the exercises you were given?Very High

Comments on “How do you rate the exercises you were given?”The exercise allowed me to evaluate my plan and refine any new ideas which may miss out in the initial development

How prepared was the instructor?Very High

How well did the instructor know the subject matter?Very High

At what level was the instructor able to transfer his/her knowledge to you?Very High

How well did the instructor keep you engaged and the lesson interesting?Very High

Please rate the course overall:Very High

Comments on “Please rate the course overall”:I have learned the methodology of using simulator to improve the instructional plan to create a more realistic scenario to improve train-ing effectiveness.

Please rate ECDIS Ltd and our service overall:Very High

Comments on “Please rate ECDIS Ltd and our service overall”:A professional Company with qualified instructors who can bring out the learning values for each participants.

What are the chances of you recommending ECDIS Ltd?Very High

What are the chances of you returning to us over another training facility?Very High

The one thing that could be improved most is...:nil

The best part of the course was...:Frank and openness in sharing. The course is well integrated with the other courses to allow cross sharing in a same maritime environ-ment.

Testimonial:A well run course with professional instructors delivering the learning outcome. The environment plays a key success of this course where everything is centralised and integrated. Thank you, guys and hope to see you again in the near future.

How did you hear about us?Word of mouth

Example Of Recent Feedback Form For 6.10


“Interesting Looking At The Case Studies. Thoroughly Enjoyed It, Would Come Back For A Course In The Future.”William Mann, MY ANNA 1, HELM (O), Feb 2019

“Getting the time on equipment and having someone to answer ques-tions as they arose. I learnt most on the exercises. I can’t imagine any other ECDIS training establishment would be able to match what was provided this week. A*”Matthew Brash, WINDCAT WORKBOATS, ECDIS 1.27 Generic, Feb 2019

“Very Professional, Good to see instructors still in contact with real world.”Steve Ainscow, Condor Ferries, ECDIS Type Specific , Dec 2018

“A high level of knowledgeable support for the experienced mariner”Steve C Crowe, Condor Ferries, ECDIS Type Specific, Nov 2018

“A good training environment and instructors. I will return for other courses on offer.”Christopher Ward, ABP, HELM (M), Oct 2018

“Great experience, can’t say enough good about Neil”Matt Panighetti, MY Alicia, ECDIS Type Specific, Jun 2018

Example Of Recent Feedback On Two Instructors

An Engineer by background, Neil began his career in the Maritime Industry as Operations Assistant to the Port Solent Marina in 2002. Since then he has traveled the World extensively working with and for almost every aspect of the Maritime Industry, both at Sea and ashore, from Oil and Gas to Cruise to Super Yachts. He holds the prestigious Certified IT Profes-sional and Specialist qualifications from Microsoft, and has been integral in the development of both on-board Navigation equipment and shore-side Simulation training equipment for the last 14 Years. In 2015 he completed the IMO 6.09 and IMO 6.10 Train the Trainer and Simulation Trainer courses as well as several Leadership and Management training qualifications. For the last 3 years he has been teaching several technical courses in Navigation including the IMO ECDIS 1.27 and most of the 38 Type Specific manufacturers of ECDIS. His documented feedback is outstanding achieving over 95% perfection on all courses which led him to receive the eMaritime Group Annual Instructor prize in 2017. His teaching qualifications were augmented further in 2017 with the successful completion of the PTLLS Level 3 Award in Education and Training, and further Train the Trainer qualifications with ProPass. His passion is in delivering week in, week out Navigation courses, however over the last 12 months he has been heavily utilised at sea conducting on-board Navigation audits predominantly for LNG. He is lead author in several SMS guides and procedures and has worked with numerous large Shipping Companies in developing safe procedures and best practice for modern navigation equipment.He is a Member of the Nautical Institute and is always looking to continually develop his Maritime Professional qualifica-tions. Outside of work coaches and mentors at his local archery club and enjoys camping and hill walking.

Neil Savage MNI

Jonathan Dovaston was born in the Balearic Islands and is bilingual. Jonathan was practically raised at sea and his first maritime qualification was at age 6. He is keen to point out this was not necessarily through choice, however this is the consequence of being heir to the World famous Dovaston Crew Company, and the family tradition of Super Yacht Captains. His experiences range from various types of vessels that he has been lucky enough to enjoy all over the world. However his most memorable experience was sailing through extremely rocky waters in confined conditions where he admits his nerve was tested to the very limit. His experiences have helped him become a better instructor as he understands all too well the dangerous role professional seafarers sometimes face every day.Academically he excelled in School, in particular in Maths and IT. At sea this naturally led his curiosity to understanding the engineering of bridge equipment better. In particular, modern integrated bridges and their relationship with shore. He is an associate Member of the Nautical Institute and is currently working on a paper exploring efficiency opportunities between Container vessels, terminals and road transportation links. He is also working on the potential vulnerabilities of EDIFACT security, and is looking to develop his research into Ballast Water Management and potential security threats. After completing the IMO 6.09 qualification in 2018 he began work as a formal Maritime Instructor. His student feedback is outstanding, and he is now the most requested instructor for 5 different Type specific systems where he has become a deep knowledge expert over the years.When he is not on the water, he is under it, as a PADI Advanced open water diver and PADI Open Water Rescue Diver.

Jonathan Dovaston AMNI

“Ecdis Ltd provide an enjoyable course which enables you to come away with a far better understanding on Edcis in comfortable sur-roundings.”James Burdett, ECDIS 1.27 Generic, Jan 2019

“From walking in the environment is simply breathtaking, very re-laxed with extremely friendly and knowledgeable staff!”Mitchell Pomfret, ECDIS Generic, Sep 2018

“Having not done the ECDIS generic course for some years it was well worth while doing the type specific, and in fact would be tempted to do the full ECDIS course again to help refresh. “Martin Oakes, ATO Marine LLP, Transas Type specific, Sep 2018

“Jonathan was very knowledgeable and could always bring things down to Laymans terms!”Guy draper, MY Eleni, ECDIS 1.27 Generic, Feb 2019

“Jonathan is very experienced in the system and could answer all of the questions raised.”Sam Henry, ECDIS 1.27 Generic, Nov 2018

Copyright © 2017, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458Copyright © 2017, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458Produced In Conjunction with the eMaritime Group www.eMaritimeGroup.com

Copyright © 2017, Property of ECDIS Ltd Registered in England and Wales. Company Number 06711458

Documents

Student feedback of MCA COURSES - ECDIS Training Courses ... Feedback.pdf · IMO 6.09 (Theory) IMO 6.10 (Theory) Last independently audit: LRQA on 10th, January 2019 Concerns raised: