For clarification or any type of assistanceregarding this Code, please call the

OFFICE OF STUDENT LIFE — 414-297-6229.

MATC is an Affirmative Action/Equal Opportunity Institutionand complies with all requirements of the Americans With Disabilities Act.

STUDENT CODE

OF CONDUCT

FOREWORD

This booklet contains the Student code of Conduct, the basic rules andregulations which establish the official parameters for student life at MilwaukeeArea Technical College. These standards have been formulated as appropriate bythe Office of Student Life, the Student Life Committee, the Area Student Senate,and the respective administrative officers of the College. They are approved andauthorized by the Milwaukee Area Technical College District Board. It is theresponsibility of all students to be aware of these expectations and conductthemselves accordingly as members of the community.

Milwaukee Area Technical college does not discriminate against qualifiedindividuals in employment or access to courses, programs, services, orextracurricular activities on the basis of race, color, national origin, ancestry,religion, creed, sex, sexual orientation, age, disability, pregnancy, marital status,parental status, or other protected class status.

Student policies and procedures are subject to change pending the approval ofthe Milwaukee Area Technical College District Board. If you have any questionsor suggestions regarding this policy, please contact the Office of Student Life orMATC Student Senate representatives.

(Prepared by the Office of Student Life, this document supersedes all previousjudicial codes and is effective August 1, 2003.)

STUDENT CODE

OF CONDUCT

Table of Contents

MATC Vision, Mission, and Equal Opportunity and Affirmative Action Commitment . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Students’ Rights and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Policy Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Student Conduct Expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Sanctions for Student Code of Conduct Violations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Complaint Resolution and Judicial Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Hearing Committees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Disciplinary Files and Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Victims’ Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Pertinent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Readmission After Disciplinary Dismissal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

College Support and Community Referral Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

VISION STATEMENT

Milwaukee Area Technical College is committed to being a world-class educational institution that empowers students,faculty, and staff to realize their potential.

MISSION STATEMENT

Milwaukee Area Technical College (MATC) is a publicly supported, comprehensive higher education institutioncommitted to increasing the potential and productivity of the people in its district through the delivery of high-qualityinstruction and programs that are consistent with current and emerging educational and labor market needs. GeneralEducation is an integral part of MATC programs, and provides the knowledge and conceptual abilities that college-educated adults must have to achieve in occupational skills training and to perform more effectively in a demanding,complex world.

EDUCATIONAL AND TRAINING INITIATIVES IN SUPPORT OF THE MATC MISSION

As outlined in the Wisconsin Statutes, Section 38.001, the board endorses the following educational and traininginitiatives in support of this mission as determined by community needs and financial capabilities:

a. Occupational programs and courses toprepare students for entry or reentry into thejob market or to pursue further education.

b. Education, training, and retraining, which arenecessary to maintain employability in atechnically changing workplace.

c. Liberal Arts and Sciences courses tocomplement occupationally specificinstruction and to provide a transfer optionfor those who choose to pursue furthereducation at an upper-division college oruniversity.

d. Developmental education in basic skills wherenecessary for effective participation inoccupational training, in employment, and infurther higher education.

e. Coordination, cooperation, and contractingwith business; industry; labor; elementary,

secondary, and higher education; andgovernmental agencies to provide educationalopportunities to residents of the district.

f. Educational programs and technicalassistance to support the economicdevelopment efforts within the district.

g. Opportunities for personal, civic, andmulticultural enrichment through coursesand activities to improve the quality of life forresidents of the district.

h. Flexible instructional delivery systemsdesigned to meet the unique and changingneeds of the learner.

i. Programs focused on creating anunderstanding of the global economy andenhancing the international competitivenessof the district’s business and industry.

MATC is committed to providing the highest quality educational opportunities for all of the citizens of the district. Further, it isdedicated to providing a diverse and well-trained workforce for the community. Through close collaboration with educationalinstitutions, the public and private sectors, labor, and community organizations, MATC will provide leadership in efforts toeducate all of its citizens. MATC is committed to being the license for WMVS-TV, Channel 10, and WMVT-TV, Channel 36, asnonprofit educational and public television stations serving the people of southeastern Wisconsin.

MATC will maintain an institutional environment which champions diversity; which promotes student well-being; whichfacilitates and encourages learning and multicultural understanding; where students and staff value quality education; whichmirrors the ethnic and gender composition of the community; and which creates public understanding of and commitment toMATC and its value to the community.

EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION COMMITMENT

MATC’s commitment to equal opportunity in admissions, educational programs, and employment policies assures that allindividuals are included in the diversity that makes the college an exciting institution. MATC does not discriminate againstqualified individuals in employment or access to courses, programs, or extracurricular activities on the basis of race, color,national origin, ancestry, religion, creed, sex, sexual orientation, age, disability, pregnancy, marital status, parental status, orother protected class status. The lack of English skills shall not be a barrier to admission or participation in any MATCprogram or service.

MATC will comply fully with state and federal Equal Opportunity and Affirmative Action laws, executive orders, andregulations. Direct questions concerning application of this policy to the Affirmative Action office, 700 West State Street,Milwaukee, Wisconsin 53233-1443, telephone 414-297-6528.

It is the policy of Milwaukee Area Technical College to provide reasonable accommodations for students or applicants foradmission with disabilities (see Discrimination Against Individuals With Disabilities policy C0203). The exceptions to providingaccommodations are if doing so would (1) cause undue hardship, or (2) pose a direct threat to the health and safety of othersat MATC. MATC will adhere to all applicable federal and state laws, regulations, and guidelines with respect to providingreasonable accommodations as required to afford equal opportunity and access to programs and services for students withdisabilities. Reasonable accommodations will be provided in a timely and cost-effective manner. Access shall not be deniedbecause of the need to make reasonable accommodations to an individual’s disability.

i

INTRODUCTION

Milwaukee Area Technical College (MATC) strives to maintain a community whichvalues academic excellence, institutional integrity, justice, equity, and diversity.Such an environment is essential in fostering the intellectual growth andpersonal development of all students. Each member of the College sharesresponsibility in maintaining conditions which support the College’s purpose. Inthe interest of guaranteeing the broadest range of freedom to each member of theCollege community, MATC has established a Student Code of Conduct. This Codeis designed to provide basic guidelines to advance the educational mission of theCollege.

All students at Milwaukee Area Technical College have access to the StudentCode of Conduct. Copies are available through the Student Life offices andStudent Senate offices at all campuses. The Student Code of Conduct is alsodistributed at all new-student orientations.

STUDENTS’ RIGHTS AND RESPONSIBILITIES

Exercising your rights and acting in a responsible manner go together. Some ofthe College’s rules and regulations are simply restatements of existing laws, suchas laws against possession, use, or sale of controlled substances (illegal drugs). Itis the responsibility of all MATC students to comply with the policies as stated inthe Student Code of Conduct and obey all public laws. This compliance assuresall students the opportunity of having the best possible educational experience.

MATC students have the right to be informed by the College through individualdepartments and/or divisions of policies and procedures concerning studentconduct (Student Code of Conduct), course requirements (class syllabus), andethics and professional conduct (as outlined in the division/departmenthandbook and/or class syllabus). This information is published and/orelectronically posted. MATC students have the right to be evaluated fairly on thebasis of their performance as required by the instructor as part of the course.

These policies may also include published or posted standards of conduct forrecreational, lab, and learning areas, including clinical facilities. It is thestudent’s responsibility to be aware of such published policies and proceduresand to seek clarification, if needed, from the Office of Student Life and/or theappropriate academic department.

1

POLICY STATEMENT

Milwaukee Area Technical College is a public, tax-supported institution whichprovides education opportunities for a large student body and serves numerouscommunity groups and visitors. In order to accommodate the variety of interestsand activities that comprise the MATC community, a reasonable set of rules hasbeen established to successfully fulfill the College’s educational mission.

By the authority of the Milwaukee Area Technical College District Board (the“Board”), the President of MATC retains the ultimate responsibility for theadministration of the Student Code of Conduct. The Vice President of StudentServices expressly determines final authority over the Student Code of Conduct.The Director of Student Life coordinates the administration and enforcement ofthe Student Code of Conduct.

The principal rules of Milwaukee Area Technical College expect students to: (1)comply with all federal, state, county, and municipal statutes and ordinanceswhile participating in MATC activities or while located on MATC property, loanedor leased, or property used by MATC; and (2) to conduct themselves in such amanner that will not interfere with or disrupt the educational processadministered by MATC agents.

A. STUDENT CONDUCT EXPECTATIONS

(1) REGULATIONS FOR STUDENT CONDUCT

The following actions and behaviors shall constitute violations of the StudentCode of Conduct and will subject any student or student organization committingsuch a violation to disciplinary sanction. The violations defined below include,but are not limited to:

1. Violating duly established and published or posted College or Boardpolicies, rules and/or regulations including, but not limited to, alcohol,illegal drug use, discrimination, harassment, sexual harassment, sexualassault, and weapons on MATC property or at MATC sponsored orsupervised student functions.

2. Violating federal, state, or local laws on College premises or while inattendance at College sponsored or supervised events or committing off-campus violations of federal, state, or local law that adversely affect theCollege and/or the pursuit of its objectives.

3. Engaging in conduct which constitutes a danger to the person or safety ofother members of the MATC community.

2

4. Committing acts of harassment or physical abuse, or engaging in actionswhich intimidate, harass, threaten, coerce, or otherwise endanger thehealth or safety of any person.

5. Committing acts of sexual harassment. Sexual harassment includes, but isnot limited to, non-consensual verbal or physical conduct related to sexwhich unreasonably interferes with an individual’s work, educational orsocial performance.

6. Committing an act of sexual assault which, for administrative purposes, isdefined as unwanted and usually forced or coerced sexual intercourse orsexual contact. (Victims include persons who are unconscious, mentally ill,or deemed unable to give consent.)

7. Committing an act of retaliation (causing physical or psychological pain)toward an individual or group who initiated a complaint (including, but notlimited to, any violation of the Student Code of Conduct) with the College.

8. Committing acts of dishonesty including, but not limited to, the following:a. Use of unapproved support materials during tests and/or exams shall

be considered cheating. This includes the unauthorized possession oftests and/or exams either before, during, or after the use of thetest/exam.

b. Any student who helps another student cheat is as guilty of cheatingas the student he or she assists.

c. The submission of the work of someone else as one’s own individualwork.

d. Copying, or allowing another student to copy, a computer file thatcontains another student’s assignment, and submitting it, in part orin its entirety, as one’s own.

e. Working together on an assignment, sharing the computer files andprograms involved, and then submitting individual copies of theassignment as one’s own individual work.

f. Taking, or permitting someone to take for you, a test, quiz, exam, orsome similar evaluation (“ghosting”).

g. Stealing, buying, or otherwise unauthorized obtaining of all or part ofan exam, test, class assignment, and/or project.

h. Selling, exchanging of favor(s), or giving away all or part of anunadministered test, including answers to an unadministered test.

9. Engaging in disorderly conduct or fighting. For purposes of this StudentCode of Conduct, disorderly conduct is defined to include, but is notlimited to:

a. Acts which breach the peace, are inappropriately loud, or are lewd,indecent, or obscene.

3

b. Acts not in compliance with posted signage requesting specificbehavior in designated areas (e.g., the library, study center, learningcenter, laboratory areas, gymnasium, recreation areas, cafeteria, andcomputer areas).

c. Acts which interfere with, damage or destroy college property, orconduct which attempts to interfere with, damage or destroy collegeproperty.

d. Conduct which instigates fights, or participation in fights with anMATC student, staff, instructor, administrator, agent or visitor.

e. Brandishing or displaying of objects which could be construed asweapons including, but not limited to, toy guns, starting pistols, andknives of any size including blades under three inches.

10. Planning, directing or committing acts of hazing, defined as any activitywhich willfully or recklessly endangers the physical or mental health of anindividual or group; or subjects an individual or group to ridicule orembarrassment; or unlawful activity for the purpose of initiation,admission into, affiliation with, or as a condition for continued membershipin a group or organization.

11. Interrupting, interfering with, or disturbing the day-to-day academic andoperational functions of the College; or committing intentional acts thatobstruct, disrupt, or physically interfere with the use of College premises,buildings, or passages.

12. Possessing, duplicating, or using keys to any College building, facility, area,or vehicle without authorization by appropriate College official; orcommitting an act of unauthorized entry into or use of College buildings,facilities, areas, or vehicles.

13. Engaging or participating in acts of unauthorized possession, use, removal,defacing, tampering, damage, or destruction of College owned or leasedproperty, equipment, programs, or materials; or of property, equipment,programs, or materials belonging to any College community member, guest,visitor, vendor, or contractor.

14. Posting, affixing, or otherwise attaching written or printed messages ormaterials, e.g. posters, signs, handbills, brochures, or pamphlets, onsurfaces including, but not limited to, doors, windows, buildings, sidewalks,and lawn areas (used, owned or leased by MATC), with the exception ofdesignated posting areas where approved posting is expressly permitted.(Refer to the Student Life office at each campus for approved locations.)

15. Possessing, or engaging or participating in the use of explosives, fireworks,and/or firearms or other dangerous weapons while on MATC property,loaned or leased, or at MATC sponsored events (as defined in Wisconsin

4

State Statutes 939.22(10), 941.294(4), and 948.60(1). Also prohibited aremetallic knuckles or knuckles of any substance; a nunchaku or any similarweapon; a knife blade; baton of any type; explosive devices of any type; and“look-alike” instrument or weapon, (i.e. “b.b. gun,” pellet gun, or anyinstrument designed to look like a weapon); oleoresin capsicum spray(pepper spray) or any other device or instrumentality used in a threateningand/or unlawful manner. (Exemptions: Authorized law enforcement officersin uniform — plain clothes officers must keep any authorized weaponsconcealed at all times. Also, the transportation of firearms for authorizedtraining classes must be in accordance as defined in Wisconsin Statutes167.31 (lg) and 167.31 (lb); that is, unloaded and encased.)

16. Committing acts of arson, creating a fire hazard, or possession of or use of, without proper authorization, inflammable materials or hazardoussubstances on college property.

17. Committing acts which endanger the property of the College including butnot limited to altering or misusing any firefighting equipment, safetyequipment, or emergency device.

18. Making false reports of a fire, bomb threat, or other dangerous condition;failing to report a fire; or interfering with the response of the College ormunicipal officials to emergency calls.

19. Failing to comply with the directions of College officials acting in theperformance of their duties and/or failing to positively identify one’s self toa College official when requested to do so. (The preferred form ofidentification shall be a current, valid MATC identification card.)

20. Furnishing false information and/or identification to any College official,faculty member, or office.

21. Forging, altering, falsifying, or misusing any College document, record, orinstrument of identification. (This includes grade transcripts, studentidentification, computer records, certificates, and other official documents.)Using a forged or altered document is also prohibited, even if someone elsemade the changes.

22. Tampering with the election of any College-recognized student organization.

23. Attempting to represent the College, any recognized student organization,or any official College group or agent without the explicit prior writtenconsent of the official(s) of that group or agent.

24. Gambling on College property, whether such property is used, owned, orleased by the College.

5

25. Engaging in activities, canvassing, or solicitation not authorized by the College.

26. Smoking indoors on MATC property, including entrances, or whereprohibited on loaned or leased facilities used by MATC.

27. Leaving a child (children), for whom you are responsible, unattended/unsupervised on MATC property.

28. Engaging in acts of theft on College property (used, owned or leased) ofCollege property or from College personnel including students, visitors,instructors, and staff.

29. Engaging in acts of theft or abuse of computer time or information,including but not limited to:a. Unauthorized entry into a file to use, read, or change its contents.b. Unauthorized transfer of a file or files.c. Unauthorized use of another person’s identification and/or password.d. Use of computing facilities to interfere with the work of another

student, faculty, or College member.e. Use of computing facilities to send obscene messages.f. Use of computing facilities to interfere with the normal operation of

the College computing system.g. Releasing or exchanging of information and/or codes that are

detrimental to the MATC environment, equipment, and or property.h. Violation of technology usage policies/procedures (published and/or

electronically posted).

30. Using, possessing, or distributing alcoholic beverages, except at approvedCollege functions and as permitted by College policy and procedures(available in the Office of Student Life and subject to statutory agerestrictions).

31. Using, possessing, or distributing cannabis (marijuana), cocaine or anystate- or federally-controlled substances except as expressly permitted bylaw.

32. Using College facilities/property including, but not limited to, the studentunion, sports fields, gymnasium, classrooms, auditorium, meeting rooms,etc., without adhering to the use of MATC facilities procedures (available inthe Student Life office.)

33. Participating in discriminatory unlawful acts including, but not limited to,use of racial slurs, insults, use of aspersions, denial of legal use oradmittance, or other verbal or physical conduct related to a person’s race,religion, age, color, national origin, or handicap.

6

34. Engaging or participating in abuse of the appeal system, including but notlimited to:a. Falsifying or misrepresenting information before an appeal body.b. Disrupting or interfering with the orderly conduct of an appeal

proceeding.c. Attempting to influence/harass the impartiality of a member of an

appeal body prior to, during, and/or after an appeal proceeding.d. Harassing (verbally or physically) and/or intimidating a member of an

appeal body prior to, during, and/or after an appeal proceeding.e. Harassing or intimidating complainants and/or witnesses involved

with the appeal process system.f. Failing to comply with the sanction(s) imposed under the Student

Code of Conduct.g. Influencing or attempting to influence another person to commit an

abuse of the appeal process system.

35. Participating in conduct that obstructs or impairs or attempts to obstructor impair MATC’s authorized activities including activities either outdoorsor inside a classroom, office, lecture hall, library, laboratory, auditorium,Student Center, or other locations where any MATC authorized activity isconducted. This includes, but is not limited to:a. Preventing, blocking, or attempting to block or prevent student,

visitor, or authorized personnel entry to, or exit from, an MATCbuilding, corridor, or room.

b. Shouting, continually interrupting, whistling, derisive laughter, orother conduct which, by itself, or in conjunction with the conduct ofothers, prevents or interferes with the fair hearing of a speech,program, event, or classroom instruction.

c. Obstructing an MATC official or employee engaged in the lawfulperformance of his or her duties, including law enforcement personnelwhose services have been retained or called upon for protection ofMATC students, personnel, community, and property.

A. (2) STUDENT CONDUCT EXPECTATIONS NOT ON MATC OWNED ORLEASED PROPERTY

In order to maintain a College environment of integrity and justice, the MATCStudent Code of Conduct shall apply to conduct which occurs on College propertyand to conduct which occurs elsewhere during the course of a related function.Conduct off of College property may also be subject to disciplinary actionprovided that the conduct adversely affects the College and/or the pursuit of itsobjectives.

7

A. (3) ACADEMIC EXPECTATIONS RELATED TO STUDENT CONDUCT

In order to encourage and foster academic excellence, the College expectsstudents to conduct themselves in accordance with certain generally acceptednorms of scholarship and professional behavior. Because of this expectation, theCollege does not condone any form of academic misconduct. Academicmisconduct is an unacceptable activity in scholarship and is in conflict withacademic and professional ethics and morals. Consequently, students who arejudged to have engaged in some form of academic misconduct shall be subject to:(1) academic penalties as outlined in the instructor’s syllabus or departmenthandbook, (2) disciplinary action as outlined in the Student Code of Conduct, or(3) any combination thereof.

When an instructor suspects academic dishonesty, he/she shall inform thestudent in a timely fashion of the general facts or conduct upon which theallegation is based, including (as appropriate) the date, time, and place whenalleged conduct took place. If the instructor determines that academic dishonestydid not occur, no further action is necessary.

When an instructor believes an act of academic dishonesty occurred and has metwith the student (if possible) as outlined in the above paragraph, the instructorwill contact the student in writing stating the charge(s) made and resulting action(scheduling a conference if appropriate). The instructor may choose to: (1) warnthe student of unacceptable behavior, (2) reprimand the student and issue analternative assignment/test, (3) reduce the grade for the project or examination,(4) remove the student from the course and submit a Withdrawal (“W”), or (5)assign a failing grade for the course.

The instructor shall notify the student in writing (with a copy submitted tothe Office of Student Life) of the chosen response, informing the studentthat the stated response may be appealed before the Disciplinary AppealsCommittee as stated in the Student Code of Conduct under “Article C, Part3 — Formal Hearing Procedure.”

B. SANCTIONS FOR STUDENT CODE OF CONDUCT VIOLATIONS

The College seeks to ensure equal treatment of students and recognized studentorganizations who are subject to disciplinary sanction(s). Any sanction(s) imposedby the College shall be confirmed in writing. Sanctions for violations of thestudent Code of Conduct include:

1. College Warning. College warning is an official notice to a student orrecognized student organization that the conduct is in violation of theStudent Code of Conduct and that the continuation of such conduct oraction(s) may result in further disciplinary sanction.

8

2. Disciplinary Probation. Disciplinary probation is a period of observationand review of conduct during which the student or recognized studentorganization must demonstrate compliance with College standards. Termsof this probationary period will be determined at the time probation isimposed.

a. General. The student or recognized student organization is placed onGeneral Disciplinary Probation for one or more semesters (usually fora period not longer than one year). This disciplinary action is awarning that any further misconduct will subject the student orrecognized student organization to more severe disciplinary actionwhich may include termination from the College or loss of Collegerecognition.

b. Strict. The student or recognized student organization is placed onStrict Disciplinary Probation for a period of one or more semesters(usually for a period not longer than one year). This probation willinclude specific limitations including, but not limited to, restriction orloss of certain specified privileges which may include the use ofspecific areas and/or activities. It may also limit the amount of timethe student is permitted on campus. Student organizations may havetheir activities curtailed or their participation may be limitedaccording to the severity of the infraction.

3. Disciplinary Suspension. Disciplinary Suspension means the student orrecognized student organization has temporary loss of student status for aspecified length of time, normally one to three days, while an investigationis conducted. The student may not attend classes and may not come onCollege property for the time specified at Suspension. (In cases involvingstudent organizations, all activities for the student group will cease duringthis suspension). This sanction is reserved for cases when there isreasonable cause to believe the continued presence of the accused student(or continued activities of the student group) on campus presents animmediate and definite danger to the student or group or other members ofthe College community, or threatens disruption of College operations oractivities.

4. Other Sanctions. Other sanctions may be imposed instead of, or in additionto, specific sanctions listed in this section. These include but are notlimited to: recommendations for counseling; establishment of mandatorybehavior conditions/contract stating agreed-upon behavior expectations forcontinued enrollment or reenrollment; a specific project designed to assistthe student in better understanding the overall impact of his or herbehavioral infraction; and/or a contract of terms for restitution ofdamaged/stolen property before enrollment is continued and/or recordsare released.

9

5. Termination. Termination is an act of terminating a student’s enrollment atMATC and, as such, it means the student may no longer participate in anyMATC activity or be on MATC property.

6. Withdrawal Agreement. In certain cases where a student’s behavior andcontinued enrollment may adversely affect his or her well-being, the ChiefDisciplinary Officer and the student may agree to discontinue the student’sattendance at MATC for a specified amount of time and agree to conditionsfor readmittance to the College. In such instances, the Chief DisciplinaryOfficer and the student will sign a written Withdrawal Agreement.

7. Loss of Recognition. MATC-recognized student organizations may loserecognition, and, as such, will be deprived of the use of College resources,the use of the College’s name, and the right to participate in campus-sponsored activities. This loss of recognition may be for a specific period oftime or for an indefinite period of time until stated conditions are met.

C. COMPLAINT RESOLUTION AND JUDICIAL PROCEDURES

Any member of the College community may initiate a complaint in the Office ofStudent Life. The Director of Student Life (or a designee) may resolve thecomplaint during an initial interview, or may refer the complaint to a designatedappropriate department or agent.

1. Investigation/Resolution

If the Director of Student Life (or a designee) believes a violation of theStudent Code of Conduct may have occurred, the Director (or a designee)will function as the Chief Disciplinary Officer. The Chief Disciplinary Officerwill then investigate the alleged violation of the Student Code of Conduct.This investigation may necessitate the exchange of student information asdeemed necessary by MATC agents, and will be kept private. Based uponthe nature of the alleged violation and resulting investigation, cases will beadjudicated by the appropriate College official/agent as authorized by theDirector of Student Life. In all instances, the administration of hearingprocedures will provide procedural fairness to the accused student orMATC-recognized student organization.

2. Informal Hearing Procedure

When a disciplinary complaint (alleged violation of the Student Code ofConduct) is referred to or acted upon by the Chief Disciplinary Officer (or adesignee), the procedure will normally be conducted in an informalmanner. An investigation and resulting discussion, counseling, persuasionand other informal procedures will normally take place. The student or

10

student organization will be notified by the Chief Disciplinary Officer (or adesignee) of the stated charges. If it is determined that a violation of theStudent Code of Conduct did occur, the student or student organizationwill be notified in writing within ten (10) calendar days of any sanctionsand/or judicial processes (the Disciplinary Officer may request review bythe Student Organization Review Board). Pending such action, the studentor recognized student organization has the right to be present on campus,attend classes, or conduct organizational business except in cases ofsuspension.

3. Formal Hearing Procedure

A student or student organization shall have the right to appeal the judicialdecision within ten (10) calendar days in writing to the Vice President ofStudent Services or a designee. Upon receipt of a student’s written requestto appear before the Disciplinary Appeals Committee (student organizationswill appear before the Student Life Committee), a hearing will be convenedat the earliest possible time within ten (10) calendar days of notice.Maximum time limits for hearings may be extended due to hearingcommittee members’ schedules and/or calendar schedules, and availabilityof the Vice President of Student Services or a designee. All participants willbe notified in writing of the date, time, and place, and of all chargespresented at least three (3) days in advance.

a. If a student or student organization initiating the appeal does notappear before the hearing committee at the written notified time andplace, the hearing will be conducted without the student’s or studentorganization’s presence, unless 24-hour notice of cancellation (limittwo) has been given. No student or student organization may be foundto have violated the Student Code of Conduct solely because thestudent or organization failed to appear before the committee. In allcases, the evidence in support of the charges shall be presented andconsidered.

b. There shall be a single verbatim record, such as an audio tape, of allhearings before the hearing committee. The record shall be theproperty of Milwaukee Area Technical College and considered the onlyofficial record. Hearings normally shall be conducted in private.Admission of any person shall be at the discretion of the HearingOfficer. In hearings involving more than one accused student, it willbe at the Hearing Officer’s discretion to decide if the hearingsconcerning each student may be conducted separately.

c. The student or student organization has the right to be assisted, attheir own expense, by advisor/legal counsel. Only the student orstudent organization is allowed to present his/her or their own case

11

and, therefore, the advisor/legal counsel is not permitted to speak forthe student or student organization, or to participate directly in anyway before the hearing committee.

d. The accused, the complainant, the Chief Disciplinary Officer, and thehearing committee shall have the questioning by the hearingcommittee. Pertinent records, exhibits, and written statements may beaccepted as evidence for consideration by the hearing committee atthe discretion of the Hearing Officer. All procedural questions aresubject to the final decision of the Hearing Officer.

e. After the hearing, the committee shall determine (by majority vote)whether the student or student organization has violated one or moresection(s) of the Student Code of Conduct. If the committee agreesthat the Student Code of Conduct has been violated, the committeemembers will then determine appropriate sanction(s) for the violation(s).

f. The student or student organization will be notified in writing of thehearing committee’s determination(s) within five (5) calendar days ofthe hearing date, unless unusual circumstances exist. In such cases,the Hearing Officer shall notify the student or student organization ofsuch circumstances and will report the final determination at theearliest possible time.

g. If a student or student organization is dissatisfied with the finaldetermination(s) of the hearing committee, the student or organizationmay make a final appeal in writing to the Vice President of StudentServices or a designee, and state the reasons as to why such anappeal should be considered; i.e., any new facts, evidence, orcircumstances not considered at the previous hearing. The VicePresident of Student Services or a designee will respond to thestudent’s or student organization’s request for further considerationwithin fifteen (15) calendar days as to whether the case meritsadditional review. If further review is granted, it will be at thediscretion of the Vice President of Student Services or of the designeeas to how the case will be reviewed.

h. Students who have been terminated and seek readmission toMilwaukee Area Technical College must submit a request in writing tothe Director of Student Life. Student organizations seekingreinstatement after loss of recognition must also submit their requestto the Director of Student Life. The Director or a designee will basethe decision of readmission or reinstatement on the severity of thereason for termination or loss of recognition, the length of separation,and actions taken to address behavior misconduct, along withpossible recommendations made by the hearing committee.

12

D. DEFINITIONS

1. “Academic Dishonesty” includes but is not limited to, cheating,collaborating with another without instructor approval, plagiarizing,stealing the work of another, falsifying records, and knowingly assistinganother student on any of the above conduct.

2. “Affirmative Action Officer” means the person authorized by the College toact as the central intake person for all internal complaints ofdiscrimination and/or harassment or sexual harassment.

3. “Board” means the Milwaukee Area Technical College District Board.4. “Chief Disciplinary Officer” means any person authorized by the Director of

Student Life to investigate and/or adjudicate a violation of the StudentCode of Conduct.

5. “Code” shall refer to the Student Code of Conduct.6. “College” means Milwaukee Area Technical College, also referred to as

“MATC.”7. “College community” includes any person who is a student, faculty member

or College official, or any person employed by the institution, and allvisitors and guests.

8. “College official or agent” includes any person employed or contracted by theCollege performing assigned administrative or professional responsibilities.

9. “College premises” includes all land, buildings, facilities, and other propertyin the possession of, or owned, used, leased, or controlled by the College.

10. “Executive Vice President” means an authorized person to serve in thecapacity assigned by the President of the College or a designee.

11. “Designee” refers to a person authorized to serve in the capacity assignedby the President or another college official.

12. “Director of Student Life” means the person serving in the position ofDirector of Student Life at the College or a duly-authorized designee.

13. “Disciplinary Sanction” means any action affecting the status of a student,student organization, or person requesting enrollment taken by theappropriate body in response to a violation of the Student Code of Conduct.The term includes, but is not limited to, probation, suspension, andtermination.

14. “Discriminatory acts (unlawful)” refers to conduct that creates anintimidating, hostile, or offensive academic environment, and/orunreasonably interferes with an individual’s academic performance, orotherwise adversely affects an individual’s academic progress based onslurs, insults, use of aspersion, or other verbal or physical conduct relatedto a person’s race, religion, age, color, national origin, or handicap.

15. “Faculty member” or “instructor” means any person who is employed toteach at least one course at MATC for an academic period in which analleged incident took place.

16. “Harassment” means the use of aspersions, insults, or slurs, or otherverbal or physical conduct which:

13

a. has the purpose or effect of creating an intimidating hostile oroffensive academic environment;

b. has the purpose or effect of unreasonably interfering with anindividual’s academic performance; or

c. otherwise adversely affects an individual’s well-being.17. “Hearing Committee” is defined as a committee duly authorized by the Vice

President of Student Services to resolve student or certified studentorganization complaints and assist in the adjudication of violations of theStudent Code of Conduct.

18. “Hearing Officer” is defined as the moderator for hearing committees dulyauthorized by the Vice President of Student Services to preside overhearing committees.

19. “May” is a term used in the permissive sense.20. “Policy” is defined as the written regulation(s) of the College as found in,

but not limited to, the Student Code of Conduct, Student Handbook, theCollege catalog, and department/division handbooks.

21. “Sexual harassment” means unwelcome sexual advances — either physicalor verbal — which are sexual in nature and uninvited, unwanted, and un-reciprocal, requests for sexual favors, and other verbal or physical conductof a sexual nature. Sexual harassment is prohibited by law (Wis. SS111.32).

22. “Sexual assault” — unconsented sexual intercourse or contact against thewill of the victim (prohibited by law — Wis. SS 940.225 — see “Student’sRight to Know” for entirety).

23. “Shall” is a term used in the imperative sense.24. “Student” includes all persons taking courses at Milwaukee Area Technical

College, both full and part time, or pursuing studies of any kind even ifphysical attendance on MATC property is unnecessary. Persons who arenot officially enrolled for a particular term but who have a continuingrelationship with the College are considered “students.” Also, persons whoare actively in the process of enrollment are considered “students.”

25. “Student organization” means any number of persons who have compliedwith the formal requirement for College recognition (as outlined in theStudent Recognition and Procedures manual available in the Office ofStudent Life).

26. “Student’s Right to Know” refers to a publication containing informationmandated by law concerning campus security and crime statistics, alcoholand other drug use, and sexual assault and sexual harassment. It includesinformation on where to inquire about reported statistics and availablecommunity assistance. (Note: This publication is available in Student Lifeoffices, is distributed at all new-student orientations, and is mailed to eachstudent once a year).

27. “Vice President of Student Services” means the person serving in theposition of Vice President of Student Services at the College or a designee.

28. “Written notice” means written service in person or by regular mail and/orcertified mail to an individual’s last known address as conclusively as can

14

be determined by College student records. Where service is by mail, thedate of service shall be the second day after mailing.

E. AUTHORITY

1. The College has established these regulations regarding standards ofconduct in order to protect its educational mission, provide for orderlyconduct of its activities, and safeguard the interests of the Collegecommunity.

2. The Milwaukee Area Technical College District Board authorizes thepresident of the College (Policy F1100) to administer the Student Code ofConduct and to make changes as necessary to ensure orderliness ofprocess and compliance with law.

3. The Director of Student Life (or a designee) retains the responsibility foradministering the enforcement of the Student Code of Conduct.

4. The Vice President of Student Services (or a designee) expressly retainsfinal authority to determine the following:a. Jurisdiction of any hearing committee in any given case where

ambiguity exists.b. Whether a violation of this Student Code of Conduct shall be

adjudicated administratively or by a hearing committee.c. Whether violation of a serious criminal act, occurring off campus,

shall be adjudicated by the College’s judicial system.d. The selection, training, and eligibility standards for being a hearing

officer, committee member, or advisor.e. The removal, for cause, of any hearing officer, committee member, or

advisor.f. How violations of the Student Code of Conduct are to be adjudicated

at the end of the academic year and during the summer session.

F. HEARING COMMITTEES

1. The College shall establish appropriate committees to hear studentcomplaints and make recommendations, conduct hearings and appealprocesses for imposed violations of the Student Code of Conduct, and makerecommendations based on research or investigative findings on variousissues. Such committees are:

a. Disciplinary Appeals Committee — Comprising not less than three butno more than five members. At least three members will consist ofAssociate Dean/Deans, not affiliated with the department from whichthe appealing student is enrolled (unless the student should approveof such affiliation). This committee hears the appeals of all StudentCode of Conduct violations with the exception of those involving

15

student organizations. It will be the student’s prerogative to requeststudent representation on this committee. Student representationmay be selected from members of the Professional StandardsCommittee (Student Senate) who are in good standing with a 3.0cumulative grade-point average. In cases of student or calendarschedule limitations, the Vice President of Student Services will makethe final student selection. This committee’s determination will be inkeeping with the “Formal Hearing Procedure” as outlined in this Code.

b. Professional Standards Committee — A committee of the StudentSenate which attempts to resolve student complaints unrelated toviolations of the Student Code of Conduct. This committee is designedto hear student complaints concerning faculty or staff and, afterspecific procedures, makes recommendations to appropriate collegeadministrators concerning such complaints. (Members of thiscommittee may also serve on the Academic Grade Appeals Committeeand on the Disciplinary Appeals Committee.)

c. Student Life Committee — A committee whose duties include, but arenot limited to, conducting formal hearing procedures for studentorganizations. This committee conducts hearings for studentorganizations found by the Student Organization Review Board tohave violated the Student Code of Conduct. This committee’sdetermination will be in keeping with the “Formal Hearing Procedure”as outlined in this Code.

d. Student Organization Review Board — An ad hoc committee of theStudent Life Committee which presides over informal hearingsregarding complaints filed against a recognized student organization.This ad hoc committee’s determination will be in keeping with the“Informal Hearing Procedure” as outlined in this Code.

It should be noted that these committees are charged with reviewing evidence,listening to all statements made pertinent to the complaint or appeal and, afterreviewing all the information presented, recommending a final disposition of thecase. In no instance is the committee charged with the authority to change astudent’s grade. In almost all instances, only the instructor has the right tochange a grade. (See Academic Grade Appeal Policy DD0705, available in theStudent Life office.)

G. DISCIPLINARY FILES AND RECORDS

1. The Office of Student Life shall maintain disciplinary records and adisciplinary tracking system, which shall include, but not be limited to, therespondent’s name and related information, description of the incident,parties involved, Code violations, sanctions, and other data deemedrelevant. Disciplinary records shall be made available to appropriatecommittees and College officials designated by the Director of Student Life

16

or a designee as deemed necessary on a case-by-case and need-to-knowbasis.

2. Release of disciplinary information is governed under the provisions of theFamily Educational Rights and Privacy Act of 1974. This includes, but isnot limited to, a written release from the student before access to Collegedisciplinary files is granted, except pursuant to a lawfully-issuedsubpoena/warrant and as provided by the Campus Security Act asamended by the Higher Education Amendments of 1992 (Campus SecurityAct). This Act permits higher education institutions to disclose to allegedvictims of any crime of violence (e.g., murder, robbery, aggravated assault,burglary, motor vehicle theft) the results of disciplinary proceedingsconducted by the institution against the alleged perpetrator with respect tosuch crime. The Campus Security Act also requires that both the accusedand the accuser be informed of the outcome of any campus disciplinaryproceeding involving a sexual assault. (See “D. Definitions, No. 26 —Student’s Right to Know” of this Code.)

3. Students may arrange to review their own disciplinary records bycontacting the Office of Student Life. Except as provided in the StudentCode of Conduct, the College shall not communicate a student’sdisciplinary records and related information to any person or agencywithout the prior written consent of the student, or if the student is aminor, the student’s parents or legal guardian may be notified. Disciplinaryproceedings shall be deemed confidential.

4. Disciplinary records are kept separate from academic records, andtranscripts of a student’s academic records will contain no informationconcerning disciplinary actions.

5. Disciplinary records are reviewed periodically and inactive disciplinaryrecords are destroyed by the Office of Student Life, except in cases oftermination.

H. VICTIMS’ RIGHTS

1. An alleged victim of any violation has the option to meet with the ChiefDisciplinary Officer and discuss the disciplinary process.

2. An alleged victim has the right to submit a written account of the allegedincident.

3. The alleged victim has the right to be advised of the date, time, andlocation of the disciplinary hearing, and to request rescheduling for goodcause.

17

4. An alleged victim may be accompanied by an advisor of the victim’schoosing during the hearing process, although the advisor will not bepermitted to speak for the victim during the hearing.

5. An alleged victim may testify as a witness during the hearing or decline totestify, with knowledge that such action could result in dismissal of theCollege’s charges for lack of evidence.

6. An alleged victim may submit a written impact statement to the hearingcommittee for consideration.

7. An alleged victim has the right to know the status of the case at any pointduring the judicial process.

8. An alleged victim has the right to know the resulting action of his/hercomplaint.

9. An alleged victim has the right to an explanation of the available options ofredress.

I. PERTINENT INFORMATION

1. In all Student Code of Conduct investigations and judicial proceedings,Milwaukee Area Technical College subscribes to the principles of dueprocess, i.e., fundamental fairness. The College is not bound to conform itshearing procedures to those of a formal legal proceeding before a court oflaw. Formal rules of evidence shall not be adhered to; the burden of proofrests upon the party asserting a fact. Such proof does not extend beyond areasonable doubt, but rather it is based on the weight of credible evidence.

2. All students, regardless of their status in the College community, shall beafforded the rights and privileges of due process when accused of violationsof this Code.

3. The provisions of the Student Code of Conduct are not to be regarded as acontract between the student and the College. The College reserves theright to amend any provision herein at any time in accordance withestablished College procedures. Communication of any changes will bemade to the College community in an appropriate and timely fashion.Reviews and revisions of the Student Code of Conduct are madeperiodically and are not to exceed more than five (5) years between suchreview/revision.

18

4. The Student Code of Conduct shall apply to conduct which occurs onCollege property and to conduct which occurs elsewhere during the courseof a College function. Actions not committed on College property may alsobe subject to disciplinary action provided that the offense adversely affectsthe College and/or the pursuit of its objectives.

5. The actions of a student organization involved in College-related activitiesor College-sponsored activities that are in violation of College regulationsmay result in disciplinary action against the organization and individualmembers of such organization, including actions that negatively reflectupon the College, even though such actions may take place on premisesnot owned by the College.

6. Students may be accountable to both civil authorities and to the College foracts which constitute violations of the law and the Student Code ofConduct. Disciplinary action at the College will normally occur whilecriminal proceedings are pending, and will not be subject to challenge onthe ground that criminal charges involving the same incident have beendismissed or reduced, or are still pending.

7. Any behavior which may have been influenced by a student’s mental state(regardless of the ultimate evaluation), or by the use of drugs or alcoholicbeverages, shall not in any way limit the responsibility of the student forthe consequences of his or her actions.

8. The College’s refund policy involving a disciplinary sanction of terminationis applied in the same manner as when a student voluntarily withdraws.(See Student Handbook for refund information.) The withdrawal date willbe the termination date.

9. Students seeking assistance for drug or alcohol problems for eitherthemselves or family or friends may seek assistance from the AODAcounselor located in the Student Services Division. Such assistance isconfidential and participation/information will not in any way be used topenalize the student.

10. Students whose behavior indicates that they are under the influence ofalcohol or other drugs upon their arrival at an MATC activity or class willbe denied admission, will be referred to the Student Life office, and may bereferred to local law enforcement agencies and/or an MATC AODACounselor.

11. The Counseling C.A.R.E. Team (Counselors Advocating for Resources andEducation) is a free service provided to students in need of short-termcounseling, with referral to community agencies if needed for various

19

personal problems (including, but not limited to, family problems, suicide,homelessness, etc.). This service is confidential and is available at eachcampus in the Counseling area.

12. Students wishing to file formal discrimination or harassment/sexualharassment complaints will be referred to the College’s Affirmative Actionoffice, which serves as the central intake point for all internaldiscrimination and/or harassment/sexual harassment complaints.

13. Student complaint appeals regarding accommodations for the disabled willbe referred to the College ADA/504 Coordinator.

14. Student complaints or questions regarding reported crime statistics asrecorded in the “Student’s Right to Know” publication should be directed tothe College’s Public Safety Department. Questions on Affirmative Actionand harassment/sexual harassment or how to file related complaintsshould be directed to the College’s Affirmative Action Officer. (Note: The“Student’s Right to Know” is a publication containing informationmandated by law and is available at all Student Life offices, is distributedat all new-student orientations, and is mailed to bona fide enrolledstudents once a year.)

J. READMISSION AFTER DISCIPLINARY DISMISSAL

All students who have been involuntarily terminated from Milwaukee AreaTechnical College cannot automatically re-enter MATC. Also, individuals who areunavailable for investigation or who do not respond to written requests to contactthe Student Life office for possible violations of the Student Code of Conduct, mayalso be denied automatic admission and/or readmission. Readmission to MATCand/or entry onto MATC property in such instances will be at the discretion ofthe Director of Student Life (or a designee).

Students seeking readmission/admission to MATC (as described in the precedingparagraph) must apply in writing to the Director of Student Life requestingadmission. Admission may be granted, denied, or postponed subject to fulfillmentof conditions prescribed by the College. The Director of Student Life may alsorequest a reentry interview before a final decision is rendered.

The Director of Student Life, when considering enrollment/reenrollment, willconsider:

1. The conduct which initiated the denial of automatic enrollment/reenrollment;

2. The likelihood that such conduct (if applicable) will be repeated; 3. Actions the student has taken during his/her absence that may

favorably influence the decision of the Director of Student Life (e.g.,

20

the student obtained assistance for substance abuse, angermanagement, etc.); or,

4. If an appellate process was initiated, the recommendations of thehearing committee concerning reinstatement.

The Director of Student Life will respond in writing to the party seekingadmission/readmission within fourteen (14) calendar days of the final decision.

21

STUDENT’S GUIDE TO PROBLEM SOLVING(Complaint/Grievance Procedure)

Milwaukee Area Technical College provides a system that will assist students in resolving problemsefficiently and effectively. The key to quick resolution is to follow these simple procedures:

File a complaint online at: https://publicdocs.maxient.com/reportingform.php?MilwaukeeAreaTC&layout_id=2

Academic Complaints — If you believe, for example, that you are receiving inadequate instruction:Step l: Meet with your instructor to discuss this issue; if the issue is not resolved or if you feel

uncomfortable discussing the issue with your instructor,Step 2: Report your observations to the associate dean/dean of the appropriate academic department.

Academic GradesStep l: Meet with the instructor; if unresolved,Step 2: Meet with the associate dean/dean; if still unresolved,Step 3: Petition for a final grade change in writing to the associate dean/dean of the appropriate

department. (A copy of the Academic Grade Appeal Procedure {DD0705} is available in the Student Life office or the academic dean’s office.)

Academic Problems/Questions — If you are experiencing an academic problem or have a question on, forinstance, course requirements or assignments:

Step 1: Meet with the instructor; if unresolved or for further clarification,Step 2: Meet with the associate dean of the department; if still unresolved or for further clarification,Step 3: Meet with the dean of the department; if still unresolved,Step 4: Seek assistance in the Student Life office at the appropriate campus.

General Campus Problems — Food, Parking, Vending Machine Refunds, Etc.Step l: Meet with area manager on duty; if unresolved,Step 2: Seek assistance in the Student Life office at the appropriate campus.

Harassment/Sexual Harassment and Discrimination Problems and ComplaintsStep l: Review the Student Handbook and the Student Code of Conduct for definitions and

school policy information.Step 2: If you need further clarification or wish to resolve the complaint on an informal basis,

you may wish to seek assistance in the Student Life office; if unresolved, or if you wish to file a formal complaint,

Step 3: Contact the Affirmative Action office at the Milwaukee Campus.

Safety Concerns (Threats, Physical Safety, Dangerous Situations)Step l: Report immediately to the Emergency Response Center, Public Safety Department

(Room M274, 414-297-6588 — Milwaukee Campus; Room A138, 262-238-2200 — North Campus; Room A106, 414-571-4000 — South Campus; Room 101, 414-302-5204 — West Campus)

Step 2: Fill out an incident or accident report if necessary; if situation involves a violation of the Student Code of Conduct, or is ongoing or unresolved, or if you have additional concerns or are requested to do so,

Step 3: Report situation to the Student Life office at the appropriate campus.

Student Code of Conduct ViolationStep 1: Report violation to the Student Life Office at the appropriate campus; if emergency,Step 2: Contact the Public Safety Department immediately.

Student/Employee Problems or DisputesStep 1: Meet with the employee; if unresolved,Step 2: Meet with the employee’s supervisor; if still unresolved,Step 3: Contact the Student Life office at the appropriate campus.

Student Problems/DisputesStep l: If problem is in classroom, discuss/inform instructor; if unresolved, or uncomfortable

discussing with instructor (or if outside classroom), go immediately to Step 2.Step 2: Contact the Student Life office at the appropriate campus.

22

REMEMBER — Individual complaints/problems should not disrupt the entire classroom, and should beaddressed at a time that will not interfere with the education of your classmates.

When sharing your concerns/complaints, remain calm and courteous. Problem identification andresolution can be more easily obtained with mutual respect.

23

NOTES