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Student Associate Orientation Thank you for choosing UNH Dining Services as your on campus employer. The following Power Point presentation is a overview of important information that you should know before you begin your first day with any UNH Dining Services operation. You will be responsible for providing a printed and signed quiz, at the end of this presentation, to your supervisor. You will also be responsible for printing, signing, and returning the signature page indicating that you have read and understand the policies of UNH Dining. While reviewing this information please ask your Supervisor if any policy you encounter is unclear. We look forward to working with you and wish you every success in the year ahead.
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Student Associate Orientation
Thank you for choosing UNH Dining Services as your on
campusemployer. The following Power Point presentation is a
overview of importantinformation that you should know before you
begin your first day with anyUNH Dining Services operation. You
will be responsible for providing a printed and signed quiz, at the
endof this presentation, to your supervisor.You will also be
responsible forprinting, signing, and returning the signature page
indicating that you haveread and understand the policies of UNH
Dining.While reviewing thisinformation please ask your Supervisor
if any policy you encounter isunclear. We look forward to working
with you and wish you every success in theyear ahead. UNH Dining
Services includes:
Who We Are UNH Dining Services includes: HOLLOWAY COMMONS PHILBROOK
DINING HALL STILLINGS DINING HALL Lockers Bring your own lock Empty
at the end of the day
Do not leave valuables in them without a lock! Personal belongings
are not allowed to bebehind the lines, cash registers or in the
offices.(Including cell phones and mp3 players) Uniform T-Shirt
Nametag Long pants Head Covering Closed-toe shoes
Provided by your Dining Hall; one for each shift you are scheduled
for You are responsible for bringing it in CLEAN and
WASHEDregularly for each shift Nametag Your name tag is to be worn
on your uniform shirt opposite the logo Long pants Clean with no
holes; jeans are best. No shorts or capri-style pantsare allowed in
any Dining Services unit. Head Covering A hat. Hair longer than
your shoulders must be tied back AND off of your shoulders; in
either a braid or bun. No bandanas Closed-toe shoes Like a sneaker
with socks No shoes that reveal ANY part of your skin are allowed;
your entire foot must be covered Positive Friendly Attitude SMILE-
a real smile is preferred Personal Hygiene Practice good personal
hygiene!
Our expectation is that all Associates will: Wash regularly Be free
of offensive body odor. Arrive to work in a clean uniform shirt.
Have the proper hair restraint. (Hat) Be clean and neat in
appearance. Punching In and Out All Associates are to punch in and
out for their shift Failure to punch in or out for your shift may
result indisciplinary action up to and including termination
ofemployment Each Associate is enrolled in the biometric finger
scansystem at the time of hiring Your hiring Supervisor will enroll
you into the system Missed Punch Policy A missed punch form MUSTbe
signed by you and your supervisor within 1 week of the missed punch
A third missed punch during the calendar year (January December)
will result in a initial letter of reprimand A fifth missed punch
in the calendar year will result in a final warning A sixth missed
punch during the calendar year may result in termination A missed
punch adjustment will not be made until the next pay period Missed
Shift Policy If you have been absent from a scheduled shift;
whether it wasscheduled out or you called out - this is called a
missed shift If you have missed 1 scheduled shift = ok If you have
missed 2 scheduled shifts = a documentedwill be sent toyou
informing you of missing 2 shifts and that you will need to speak
withyour supervisor/manager and that you are in danger of losing
those shiftsand possibly removed from the schedule If you have
missed 3 or more shifts = another documentedinformingyou that you
have been terminated from Dining Services and permanentlyremoved
for the schedule Accountability Your role with UNH Dining Services
is critical to our overall success. Arrive on time for your shift
Punch in on time for your shift Check in with your supervisor for
your daily assignment ALWAYS CALL if you are going to be late
ALWAYS CALL at least three hours prior to an absence caused by
illness It is your responsibility to notify your supervisor of any
known conflicts in yourschedule immediately If You Are Sick It is
important to let your Supervisor know if you are sick. Illness can
spread very rapidly through the carelessness and poor hygieneof
individuals no matter how good their intensions may be. IF YOU ARE
SICK STAY HOME, DO NOT come in to tell us you are sick. CALL US and
make every effort to speak with a Supervisor at least threehours
prior to an absence caused by illness. Hand Washing and Glove
Use
Hand washing and Glove Use are critical components to the success
of anyfoodservice operation.For this reason it is essential that
you follow thesebasic sanitation rules: Wash Your Hands Before you
begin your shift When they are dirty After using the bathroom When
you return to the work station Between touching raw foods and foods
ready to eat Customer Perception Look at what you are doing from a
customer point of view. It is the most important view. How to wash
your hands properly
How long is 20 seconds? That would be singing Happy Birthday twice.
Hand Washing and Glove Use
Proper glove use is important to reduce the possible transmission
of harmfulpathogens that can cause food borne illness. Always wear
food-grade plasticgloves: When preparing foods ready to eat When
handling/restocking ready-to-eat foods When you have sores, cuts,
abrasions on your hands Keep cuts and abrasions clean, bandaged and
dry and wear clean gloves Change Gloves Often: As they become
soiled or torn Before beginning a different task At least every 4
hours of continued use for the same task After handling raw foods
and before handling foods ready to eat The Dos and Donts of UNH
Dining Do Sign up for a minimum of TWO shifts per week
You MUST give TWO weeks notice if you aredroppinga shift or leaving
us Show up to work on time Do Find a replacement if you know that
you wont be able to work
Do remember to punch in and out Have fun Make friends with your
coworkers Working for UNH Dining Services should be a enjoyable
experience Do NOT Forget to show up for work
A no call/no show may be cause for termination Eat or drink at your
work station Against health codes Quick drink breaks can be taken
with permission from supervisors Do NOT Use any personal
electronics at work
This includes cell phones, laptops and headphones Using these items
can be a safety hazard This may result in a write-up Give poor
customer service We need them in order to have jobs This will
result in a write-up Disobey sanitation and safety procedures Work
under the influence of drugs or alcohol This will result in
immediate termination Do NOT Steal (Immediate Termination) Time
Money Product
Unauthorized giving of products is a form of stealing Talk
back/insubordination If you have a better way of doing something or
a question,present it in a respectful, constructive manner If you
have questions, please ask your immediate supervisor. Test Time!
Click on the Student Orientation Packet Test
Print out the test. Take the test. Sign the form. Hand it in to
your Supervisor. They will keep it on file. Your Supervisor will
contact youif there is a problem with your test. Thank you for
choosing UNH Dining as your employer of choice!
Good Luck! Thank you for choosingUNH Dining as youremployer of
choice!