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www.mgeups.com STS Web card User Manual THE UNINTERRUPTIBLE POWER PROVIDER STS Web card – User Manual 34003765EN/BA STS Web card for Upsilon/Epsilon STS (66073)

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Page 1: STS Web card for Upsilon/Epsilon STS (66073)

www.mgeups.com

STS Web cardUser Manual

T H E U N I N T E R R U P T I B L E P O W E R P R O V I D E R

STS Web card – User Manual 34003765EN/BA

STS Web card for Upsilon/Epsilon STS(66073)

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T H E U N I N T E R R U P T I B L E P O W E R P R O V I D E R

STS Web card – User Manual 34003765EN/BA Page 2/34

Contents

1 PRESENTATION..............................................................................................................................3

1.1 OVERVIEW...................................................................................................................................31.2 USE IN A UPS..............................................................................................................................31.3 FUNCTIONS..................................................................................................................................41.4 TECHNICAL CHARACTERISTICS .....................................................................................................51.5 LIST OF PARAMETERS AND DEFAULT VALUES ................................................................................5

2 INSTALLATION................................................................................................................................6

2.1 SET-UP........................................................................................................................................62.1.1 Disable downloads .............................................................................................................62.1.2 Installation in a STS ...........................................................................................................6

2.2 CONNECTION OF THE ETHERNET LINK ...........................................................................................72.2.1 Connection to a hub ...........................................................................................................72.2.2 Connection to a computer ..................................................................................................7

2.3 DEFAULT IP ADDRESS .................................................................................................................82.4 NETWORK PARAMETERS ..............................................................................................................8

3 OPERATION...................................................................................................................................11

3.1 SUPERVISION.............................................................................................................................113.1.1 View STS status ...............................................................................................................113.1.2 Detailed monitoring ..........................................................................................................123.1.3 View and export the log data............................................................................................163.1.4 About page .......................................................................................................................173.1.5 STS alarms.......................................................................................................................18

4 ADMINISTRATION.........................................................................................................................19

4.1 ACCESS MODES AND OPERATIONS..............................................................................................194.1.1 Using a browser ...............................................................................................................204.1.2 Using a terminal ...............................................................................................................21

4.2 CUSTOMIZING PAGES .................................................................................................................224.3 CHANGING THE PASSWORDS ......................................................................................................254.4 SET PARAMETERS FOR THE NETWORK AND THE SERIAL PORT ......................................................264.5 SET THE STS LOCALIZATION......................................................................................................274.6 SET THE DATE AND TIME.............................................................................................................284.7 RESTART THE CARD...................................................................................................................294.8 RETURN TO THE DEFAULT PARAMETERS .....................................................................................294.9 UPLOADING A NEW VERSION.......................................................................................................30

5 MAINTENANCE .............................................................................................................................31

5.1 TROUBLESHOOTING ...................................................................................................................315.2 CARD TEST................................................................................................................................325.3 VIEW THE LOGGED TRACES ........................................................................................................325.4 LOST PASSWORDS .....................................................................................................................32

6 APPENDIX......................................................................................................................................33

6.1 ALARMS AND EVENTS MANAGED BY STS WEB CARD ..................................................................336.2 GLOSSARY ................................................................................................................................34

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1 Presentation

1.1 Overview

The address label is made up of two areas: IP area for the address assigned to the card. MAC area for the Ethernet address of the card (MAC address).

1.2 Use in a UPSThe STS Web Card can also be used in a UPS. The card firmware must be upgraded with a specificversion available on www.mgeups.com

Jumper to disable firmware downloads(see section 2.1).Jumper to return to factory default settings(see section 4.8).Ethernet port (RJ45 10/100BT connector).Labels for Ethernet and IP addresses.

Ethernet diagnostics LED (see section 2.2).STS-link diagnostics LED (see section 2.2).

RS232 serial port for configuration andmaintenance (see section 4.1).

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1.3 Functions

The main functions of the STS Web card are: Web server for STS supervision using a standard Internet browser (Supervision feature).

The HTTP and HTTPS (authentication and encryption of data as per the SSL standard) are used forthe features listed below. Supervision: non-secure access (HTTP) only.

> Presentation of STS operating characteristics (mimic-diagram and measurements.> Time-stamping and storage in the STS event logs.> Real-time transmission of STS alarms (user-enabled feature).

Administration: secure access (HTTPS) only and with a password.> Configuration of card operating parameters.> Personalization of pages (format, language).> Updating of card firmware.

Maintenance: access via the RS232 serial port.> Card settings.> Access to Debug mode.

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1.4 Technical characteristics

Functions Characteristics

Supervision - Simultaneous connection of up to ten browsers- Up to 350 events stored in memory with battery backup

Ethernet - HTTP and/or HTTPS protocol- Simultaneous management of both protocols- 10/100 Mbytes, auto-negotiation

Internet security - SSL 2.0, 3.0- Public key: 512 bits, encryption key: 40 bits- Embedded MGE UPS SYSTEMS certificate

Compatibility - Microsoft Internet Explorer 4.x, 5.x or higher- Netscape Navigator 4.7 or higher

Web-page language - Automatic detection of the browser language- French and English included as standard

Downloads - Easy procedures using an internet browser- Updates of the embedded firmware- Management of events and actions

Maintenance - Connection via a simple terminal- Access without disturbing the supervision and protection functions- Menu in English only

Standards - CE class B- FCC part 15 class B

1.5 List of parameters and default values

Functions Parameters Default values Possible values

Ethernet - IP address- Server name- Start mode- Subnet mask- Gateway

- 172.17.xxx.yyy- MGE_UPS- DHCP- 255.255.0.0- 0.0.0.0

- Network IP address- 15 characters max.- DHCP, BOOTP, Manual- Network IP address- Network IP address

Maintenance - Baud rate- Number of data bits- Number of stop bits- Parity- Debug mode

- 38400 bauds- 8- 1- None- Enabled

- 9600, 19200, 38400- 7, 8- 1, 2- None, even, odd- Enabled, disabled

Administration - Login to Managementpages- Card reset- STS localisation

- User: MGEUPSpassword: MGEUPS- Password: MGEUPS- ComputerRoom

- 20 characters max.- 20 characters max.- 8 characters max.- 30 characters max.

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T H E U N I N T E R R

STS Web card – User Manual

2 Installation

2.1 Set-up

2.1.1 Disable downloads

By default, it is possible to update the embedded firmware on the STS Web card using the Browsercommand.If you wish to disable this function, change the position of the jumper before installing the card.

2.1.2 Installation in aIt is not necessary to turn Using a screwdriver, Insert and secure the

Download inhibited Download available(default setting)

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STS the STS off:remove the cover from a free slot in the STS. STS Web card into the STS.

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2.2 Connection of the Ethernet link

To make use of the full potential of your installation, we recommend using shielded cables withshielded RJ45 connectors.

2.2.1 Connection to a hubIf the STS Web card is connected to a hub, use a straight-through cable.

2.2.2 Connection to a computer

If the STS Web card is connected to a computer, use a crossover cable.

Once the card has been inserted and connected: The UPS data LED:

> flashes regularly once per second during the start-up phase,> flashes faster during initialization of the dialogue with the STS,> flashes in step with the exchange of data with the STS.

The Lk/Tx LED:> goes on when connection is made to the network,> flashes in step with the Ethernet exchanges managed by the card.

Approximately 1 minute after insertion, the card is operational.

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2.3 Default IP addressThe STS Web card comes with a default IP address. This address is calculated from the MACaddress on the label on the front of the card. The format of the MAC address is 00 06 23 LL MM NN,where: 00 06 23 is the manufacturer code for MGE UPS SYSTEMS in hexadecimal format, LL MM NN is the serial number of the card in hexadecimal format.

The default IP address of the card is made up of four bytes of which the last two are derived from theMAC address.

The format of the IP address is 172.17.xxx.yyy, where: xxx is the decimal value of the MM byte, yyy is the decimal value of the NN byte. For example, for a MAC address 00 06 23 00 00 10, the

corresponding default IP address is 172.17.0.16.

2.4 Network parametersThe STS Web card uses the parameters listed below: IP address for identification on the intranet. Subnet-mask defining the group of users to which it is connected. Gateway address for communication with another subnet.

Network parameters setting could be done: Automatically if the network is equipped with a DHCP or BOOTP server. Manually when no IP server is available.

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The table below presents the initialization mode for the network parameters.

Intranet Selected mode Procedure

DHCP serverinstalled

- DHCP - Reception and use of the network parameterssent by the DHCP server

- BOOTP - Attempt to connect to a BOOTP server for tenseconds, then use of the fixed network parameters

- Manual - Use of the fixed network parameters

BOOTP serverinstalled

- DHCP - Attempt to connect to a DHCP server for tenseconds, then use of the fixed network parameters

- BOOTP - Reception and use of the network parameterssent by the BOOTP server

- Manual - Use of the fixed network parameters

No serveravailable

- DHCP - Attempt to connect to a DHCP server for tenseconds, then use of the fixed network parameters

- BOOTP - Attempt to connect to a BOOTP server for tenseconds, then use of the fixed network parameters

- Manual - Use of the fixed network parameters

Important: If the card is not connected or is incorrectly connected to the network, it simply waits for

connection. Once connection is detected, the card becomes operational.

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Proceed as follow to view the network parameters used by the card: Using a terminal, connect to the Card Settings serial port on the card (see section 4.1). Select the Display board parameters command.

Proceed as follow to enter the fixed network parameters used for Manual mode or when a DHCP orBOOTP server is not available: Select the IP parameters configuration command. Enter the desired parameters, following the instructions displayed on the screen.

Warning: The card must be reset for the new network parameters to be taken into account

(see section 4.8).

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3 Operation

3.1 Supervision

3.1.1 View STS statusUsing an internet browser, connect to the URL:http://@IP/default.htm (where @IP is the IP address of the card).

Proceed as follow: Click Properties to view the STS properties (this page is displayed at startup) Click Monitoring to access the detailed monitoring page Click Logs to view the log data. Click About to access the information page Click the Subscribe button to receive STS alarms. This is a toggle button and once it has been

clicked, the name of the button becomes Unsubscribe. If it is clicked again, the STS alarms willnot be received.

Note: The setting of the STS localization (“ComputerRoom” by default) is performed through the STS

Web Card Configuration menu (see section 4.6).

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3.1.2 Detailed monitoring

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Note :

Click on to display above the mimic-diagram the measures of:> Output,> Source1,> Source 2

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When an alarm occurs, the icon turns to , click on it to view those alarms abovethe mimic-diagram.

Click on to view the help page.

Example of how the mimic-diagram is animated according to the STS status: On Source 2:

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3.1.3 View and export the log data

When the Logs window appears, only alarm and status changes are listed (default display).

Click on:> Measures + Events to view also the measurements variation,> Events only to come back to the default display,> Export all to download and save logs in a file. This file uses the .csv format in order to be

used with Microsoft Excel software.

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3.1.4 About page

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3.1.5 STS alarmsWhen STS alarms occur, a window listing the last ten alarms is displayed on the screen.Each time an alarm occurs, the window is updated and displayed in the foreground.To stop display of alarms, click the Unsubscribe button on the page displaying the STS status.

Warning: If this function is enabled when the internet browser is turned off, it will still be enabled when the

browser is turned back on and connection is made to the STS URL. The text placed above and onthe button itself indicates whether this function is enabled or not.

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4 Administration

4.1 Access modes and operationsThere are two ways to access the card: Using an internet browser (network connection, https). Using a terminal (serial connection).

The operations that may be carried out using each access mode are presented in the table below:

Operation Browser / HTTPS Terminal / RS232

Manage protection functions YES NO

Personalize pages YES NO

Upload firmware (*) YES NO

Modify the ‘’Management‘’ password YES NO

Set network parameters YES YES

Set serial-link parameters YES YES

Modify the ‘’Card reset‘’ password YES YES

Set the date and time YES YES

Restore default parameters YES YES

Reset the card (*) YES YES

Display current card parameters NO YES

Test the card (*) NO YES

View the stored traces NO YES

Most of the administration operations can be implemented in either access mode without disturbingthe Supervision function.(*) The operations marked with an asterisk provoke an alarm for the Supervision function.

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4.1.1 Using a browser Connect to the URL https://@IP/management/default.htm (where @IP is the IP address of the

card). A warning message informs that access to the page takes place in secure mode (SSL). Read and

accept the MGE UPS SYSTEMS certificate. Enter your user name and password ("MGEUPS" by default). The Agent configuration menu is displayed. Click the desired operation.

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4.1.2 Using a terminal Connect the card to a computer equipped with a terminal (Microsoft Hyper Terminal, Kermit,...). Use the supplied serial cable. Set up the terminal with the following parameters:

> 38400 bauds,> 8 data bits,> 1 stop bit,> no parity,> Echo mode disabled.

Enter mGE (small m ,large G and E ). The Maintenance menu is displayed. Follow the instructions displayed on the screen.

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4.2 Customizing pagesUsing the browser: select the Customization manager command, change the selected field and valid with the corresponding button.

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The Web pages managed by STS Web card can be customized. It is possible to update the pages byreplacing or downloading the files used by the card. The table below presents the available options:

File Purpose Type

Upsprop.xsl log.xsl Format for the STS Properties page.

Setlabels.js client.lbl Format for the Log page.

Event.cfg newasi.gif(example)

Translation of the pages (English and French by default).

Style sheet Style sheet Translation of the alarm messages for STS-Client andbrowsers set to receive alarms (English by default).

Java script Text Configuration of events and actions for the STS Webcard.There are one file for English version and one for Frenchversion.Must be modified to create specific events. Contact theafter-sales technical support.

Text Image Add a new STS image.

Example: proceed as indicated below to customize the STS Web card pages. Download the default files from the www.mgeups.com site. Customize the file to match your needs (e.g. upsprop.xsl). Use the Download button to load the new file in the STS Web card.

Note: if pages have already been customized in the card, it is possible to recover the files via the

download area.

Warning: take care to correctly type the file names.

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4.3 Changing the passwordsUsing the browser: select the STS Web Card Configuration command to access the Configuration access or Card

restart menu fields.

Note: During confirmation, an error message is displayed if the entry is incorrect. In this case, the former

password is still valid. To access the configuration pages, the « User » and « Password » fields are limited to 20

characters. For card restart, the password is limited to 8 characters.

Using terminal mode: select the Reset board to default parameters command, and then the Change reset password command.

Warning: make sure to respect the case (small and capital letters) of the characters in the password.

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4.4 Set parameters for the network and the serial portUsing the browser: select the STS Web Card Configuration command to access the Serial Port Configuration and

the IP Configuration fields, make any necessary changes and then click the Save settings button to save the modifications.

Note: the network parameters displayed on this page are used for a « Manual » IP-setting mode or

when BOOTP or DHCP modes failed at start-up. They do not correspond to the typicalparameters for a DHCP or BOOTP enabled card.

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T H E U N I N T E R

STS Web card – User Manua

Using terminal mode: select the Serial parameters configuration command to set the parameters for the Terminal

port, then select the IP parameters configuration command to set the network parameters (see

section 2.4).

Warning: the card must be restarted in order to take into account the new network parameters (see section

4.7).

4.5 Set the STS localizationUsing the browser: select the STS Web Card Configuration command access the STS information area, make any necessary changes and then click on the Save settings button to save the

modifications.

Note: the STS localization

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label is displayed on all the supervision pages.

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4.6 Set the date and timeUsing the browser: select the STS Web Card Configuration command in order to access the Date/Time

Management fields, make any necessary changes and then click the Save settings button to save the modifications.

Using terminal mode: select the Real-time clock configuration command, then the Set date and time command.

Warning: The system calendar runs until 2036. Leap years are managed by the STS Web card. Daylight-saving time is not managed. Clock drift is +/− 2 minutes per month at a temperature of 25 degrees C.

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4.7 Restart the cardUsing the browser: select the STS Web Card Configuration command to access the Card restart menu fields, enter the password and click the Restart card button.

Using terminal mode: select the Reset board to default parameters command, then the Reset board command, and enter the password.

Note: the card is operational 1 minute after reset.

4.8 Return to the default parametersUsing the browser: select the STS Web Card Configuration command, click the Reset to default button.

In this mode, the passwords modified by the user are saved.

Using terminal mode: select the Reset board to default parameters command, then the Reset to built in parameters command, reset the card (see section 4.7).

In this mode, all the passwords are reset to the “MGEUPS” values.

Note: before confirming return to the default parameters, it is possible to test the card using the default

parameters by changing the FRST jumper setting. This temporarily activates the defaultparameters. Once the FRST jumper has been set back to the original position, the card restartswith the parameters already entered by the user.

Default settings Customer settings(by default)

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4.9 Uploading a new versionBefore uploading, it is necessary to reset the card (see section 4.7). Wait for 1 minute.Then, using the browser, proceed as follows. Access the STS Web Card Configuration menu (see section 4.1). Select the STS Web card firmware upload command. Indicate the path to the new version, then click the Upload button.

Note: If the Download jumper on the card is set to protection mode (download disabled, see section

2.1), a warning message is displayed. Uploading does not take place. Set the jumper to thedefault position to continue.

Updated firmware may be downloaded from the www.mgeups.com site.Warning: During uploading, the STS Web card is not operational. Remember to inform the users of the

protected servers that a maintenance operation will be carried out. During the entire upload procedure, the card must remain on (energized). When the upload operation is complete, a message is displayed in red at the top of the page. In order to run with the new firmware, you need to restart the card (see section 4.7).

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5 Maintenance

5.1 Troubleshooting

Problem Probable cause Remedy

The two LEDsremain off.

The card is notsupplied withpower.

- Check that the system is energized.- Check that the card is correctly inserted and secured in itsslot.- Remove the card and install it again.

The "Lk/Tx" LEDdoes not lightafter connectionof the cable.

The Ethernet linkis notoperational.

- Check that the cable is correct (see section 2.2).- If the cable is connected to a hub, check that the hub issupplied with power.

The "UPS data"LED does notlight.

The card isfaulty.

- Test the card (see section 5.2).

Connection witha browser is notpossible.

The networkparameters areincorrect.

- Check that the "Lk/Tx" LED is on.- Check that the URL corresponds to the current address ofthe card (see section 2.4).- Check that your workstation can access the address(check the Subnet-mask and Default-gateway values onyour workstation).- Add a network routing table condition on your workstationby using the command: “Route add @IP.carte @IP.host”- Check the position of the FRST jumper (see section 4.8).- Test the connection with a ping.- Check the number of browsers already connected to thecard.

Uploading is notpossible.

The card isprotected.

- Check the position of the Download jumper on the card(see section 2.1).

The maintenancemenu is notoperational.

The RS232 seriallink is not correct.

- Check that the cable used is the one supplied with the card(part No. 66049).- Check the terminal parameters.- Using the browser, check the parameters used by the card(see section 4.4).- Test the link with the default parameters (see section 4.8).

The upload didnot completesuccessfully.

The card doesnot restart.

- Contact the after-sales technical support.

Note: if the problem cannot be solved, contact the after-sales technical support at the address indicated

on the www.mgeups.com site.

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5.2 Card testUsing terminal mode: select the Start autotest command and select the desired test.

If a fault is detected during a test, contact the after-sales technical support.The test function interrupts correct operation of the Supervision and Protection functions on the STSWeb card.

5.3 View the logged tracesUsing terminal mode: select the Display trace debug command to view the messages on card operation, or select the Display log information command to view the history of STS events.

Note: this operation may be carried out during maintenance, in conjunction with the after-sales technical

support personnel.

5.4 Lost passwordsTo return to the « MGEUPS » password, it is necessary to set the parameters back to their defaultvalues using terminal mode (see section 4.8).

Warning: remember to make note of the other parameters as they will be overwritten by the default values.

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6 Appendix

6.1 Alarms and events managed by STS Web card The alarms listed below are managed by the Monitoring page:

Alarms that generate a source fault and the red triangle

For source S1:> Source 1 Static Switch fault> KM1 faultFor source S2> Source 2 Static Switch fault> KM2 fault

Alarms that generate only the red triangle

> Source 1 voltage fault> Source 1 frequency fault> Source 2 voltage fault> Source 2 frequency fault> Output not powered> Transfer forbidden> Sources out of synchronization> Emergency stop activated> Output overload> Output thermal overload> STS internal fault> STS general alarm> Communication failure / Communication restored

In addition to the above alarms, the events listed below are recorded in the Logs:Preferred

> Source 1 bypass switch (Q1BP) closed> Source 1 switch (Q1) closed> Source 1 active> Source 1 preferred> Source 2 preferred> Source 2 bypass switch (Q2BP) closed> Source 2 switch (Q2) closed> Source 2 active> Output switch

and also the significant measure variations of:> Voltage (20 V), Current (5 A), Frequency (5 Hz) of input and output> Total active and reactive power (10 kVA)> Output load level (10%)

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6.2 Glossary

Agents XML They periodically get information from the STS and make this information availablefor http network clients or provide these clients with this information throughnotifications. These agents are software either running on a computer system(STS-@gent )or embedded (STS Web card).

BOOTP Boot strap Protocol. A protocol for restart of products connected to the network.

DHCP Dynamic Host Configuration Protocol. A protocol for the dynamic assignment ofnetwork parameters.

Ethernet Technology used in local networks.

HTTP Hyper Text Transfer Protocol. A protocol based on TCP (port 80)used to transferrequests and data between a server and a browser.

HTTPS Hyper Text Transfer Protocol, Secure. An HTTP protocol that uses the SSL secure-access protocol (port 443).

Internet Network established worldwide for interconnections between computers, based onthe TCP/IP protocol.

Intranet Local network offering the same services as the internet.

IP address Logic address of an element connected to a network. It is a unique address in thegiven network.

MAC address Physical address assigned to an Ethernet component. It is different for eachcomponent.

SSL Secure Socket Layer. A secure protocol on the internet.

URL Uniform Resource Locator. The address for a page on the internet.