STRICTLY CONFIDENTIAL Positioning for Growth Tasmanian Strata
Industry Tim MacKenzie Associate Director Friday 9 th August
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STRICTLY CONFIDENTIAL Contents 01 02 03 04 Key reasons for
organic growth Technology and value Business structures Tasmanias
market place
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STRICTLY CONFIDENTIAL 01 Key reasons for organic growth
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PAGE 4 Aspects of client service that make a successful
business Spending time with clients face to face Regular
communication by mail Regular communication by email Responding
quickly to client requests Inviting clients to events Offering
discounts/discounting fees Consistency of relationship between
strata manager and client Other * Based on the 2013 Strata
Benchmarking research
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PAGE 5 What do you compete on?
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PAGE 6 Means of growing business
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STRICTLY CONFIDENTIAL 02 Technology and value
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PAGE 8 Technology
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PAGE 9 Technology in Strata time line Technology and value